Remote Desktop Protocol Example Jobs in Usa

The Broward County Board of County Commissioners Enterprise Technology Services Division is seeking qualified candidates for Systems Network Analyst, Senior.We are looking for an experienced Network Specialist to design, implement, and maintain our network infrastructure. This role involves managing routers, switches, firewalls, and VoIP systems, as well as supporting hybrid cloud networking and ensuring compliance with security standards. The ideal candidate will have strong technical expertise, problem-solving skills, and the ability to manage complex network projects.

This position is not remote.

This job announcement will remain open until a sufficient number of applications are received.

Benefits of Broward County Employment

Eleven (11) paid holidays each year

Vacation (Paid Time Off) = 2 weeks per year

Tuition Reimbursement (Up to 2K annually)

Up to 40 hours of Job Basis Leave for eligible positions

Paid Parental Leave

Health Benefits

High Deductible Health Plan - bi-weekly premiums: Employee $10.90 / Family $80.79

Includes a County Funded Health Savings Account of up to $2000 Annually

Consumer Driven Health Plan - bi-weekly premiums: Employee $82.58 / Family $286.79

Florida Retirement System (FRS) - Pension or Investment Plan

457 Deferred Compensation county matches up to $2,000 a year.

Minimum Education and Experience Requirements
Requires a two (2) year degree from an accredited trade, technical or vocational school, college or university with major coursework in computer science or closely related field.
(One year of relevant experience may be substituted for each year of required education.)

Requires four (4) years of experience in supporting users through analyzing, diagnosing and resolving computer systems issues related to desktop/laptop protocols and communication problems or closely related experience.

Special Certifications and Licenses
None.

Preferences

The functions listed below are those that represent the majority of the time spent working in this class. Management may assign additional functions related to the type of work of the job as necessary.

Provides design, procurement, implementation, and administration of the network infrastructure - routers, switches, and plans; provides procurement, implementation, and administration of firewalls; provides administration of the Voice over Internet Protocol (VoIP) phone system; and manages network related projects.

Analyzes, diagnoses, and rectifies issues related to server and/or desktop/laptop computer problems as they are reported on an emergency or non-emergency basis; including issues related to missing drives and group policy scripts.

Completes ad-hoc projects based on end user and Information Technology (IT) analyst needs, including troubleshooting and updating and maintaining file systems.

Performs change control tasks, including implementing and updating web applications as needed by application analysts; launches and implements any new technologies approved by management and special task force; studies, investigates, reviews, and recommends implementation of evolving and emerging technologies.

Performs analyses of systems designs, develops applications, and documents work flow and processes; reviews peer-reviewed and professional material in digital and paper formats to keep up with the latest trends in both the library and technology community.

Provides help desk support; responds to calls, emails, incident tickets, and/or inquiries from computer/network users and customers to resolve/troubleshoot microcomputer and minicomputer hardware or software issues; provides tech support in the field and after hours support.

Provides systems administration for servers, patch installation and upgrade maintenance; installs, configures, and reimages desktop/laptop hardware and software; performs data backup and restores; and manages computer security and virus removal.

This position may require localized travel throughout Broward County for the purposes of field services or onsite visits for items that cannot be supported remotely.

Performs related work as assigned.

Physical Demands

Physical demands refer to the requirements for physical exertion and coordination of limb and body movement.

Performs medium work that involves walking, standing, stooping or lifting all of the time and also involves exerting between 20 and 50 pounds of force on a regular and recurring basis or exceptional skill, adeptness, and speed in the use of fingers, hands, or limbs in tasks involving very close tolerances or limits of accuracy.

Unavoidable hazards refer to the job conditions that may lead to injury or health hazards even though precautions have been taken.

Involves routine and frequent exposure to electrical shocks.

Competencies

• Tech Savvy

• Manages Complexity

• Cultivates Innovation

• Action Oriented

• Plans and Aligns

• Courage

• Self-Development

• Collaborates: Building partnerships and working collaboratively with others to meet shared objectives.
• Customer focus: Building strong customer relationships and delivering customer-centric solutions.
• Instills trust: Gaining the confidence and trust of others through honesty, integrity, and authenticity.
• Values differences: Recognizing the value that different perspectives and cultures bring to an organization.

KLDiscovery, one of the largest national eDiscovery providers, is currently seeking a Forensic Analyst.

As a Forensic Analyst, you are responsible for managing and conducting investigations related to data collections, forensic data, file, email analysis and data recovery within a wide variety of dynamic environments. You will work with internal and external clients in a consulting and advisory capacity to establish their requirements for the collection, processing and reporting of data. Providing consultancy on data collection and investigations will be a key aspect of the role and as such you will carry out full forensic analysis from collection through to analysis and reporting using tools such as EnCase, FTK, XWays, Axiom, Cellebrite or NUIX. The role will also include providing technical advice to Sales and Business Development Staff. This will involve joint consultancy in the scoping phase of projects.

Remote, work from home opportunity, weekly travel to Dallas (candidates must be based around this area).

Responsibilities

• Bachelor's degree (B.A./B.S.) from a four-year college or university or a technical school certificate in science related areas and 3+ yrs. relevant experience or equivalent combination of education and experience.
• Consult with key stakeholders to gather requirements, scope the project and provide consulting solutions for proper data collection, investigations and reporting. Work with the project team determine and execute established computer forensic protocol, processes and chain of custody as required per investigation/engagement. Compose reports, affidavits, and depositions and participate in court testimony as needed.
• Conduct or assist with forensic acquisition and preservation of electronic data from a wide range of information technology environments and platforms including social media and mobile devices. Participate in on-site and remote imaging and data captures. Coordinate and track all electronic collection activities, maintain chain of custody and project lifecycle documentation to ensure computer forensic protocols are met.
• Provide full Computer Forensic analysis of data using established tools and techniques. Perform analytical analysis focused on datasets such as computer operating system logs, pen trap, hard drives, mobile phones, log-ins and activities connections. Use network theory and data mining concepts to reveal relationships, patterns trends and statistics, link analysis, time line analysis and data visualization techniques. Meet expected timelines for customer output and reports, based upon findings per customer objectives. Follow accepted forensic protocol to capture media images and conduct analysis needed to provide output and reports to meet customer objectives within the expected timelines.
• Provide effective professional communication with customers through all forms of communication including direct contact, voice, e-mail, fax, etc, while demonstrating the ability to effectively communicate in a fluent, comprehensive and professional manner
• Provide a high level of customer service and technical support as needed or required. Assist case managers with customer conference calls and questions, and help answer customer questions about reports and accessing output data that has been provided to them
• Learn the proper methods and techniques used for conducting forensic investigations. Show the ability to learn and understand the advanced skills necessary to conduct larger scale computer forensic investigations
• This role may require the individual to be part of an on-call program which may require 24/7 availability from time to time as needed
• Long hours and shift work are a requirement to meet the deadlines of CF projects
• Additional responsibilities may include documentation and training of learned knowledge to engineers and/or sales teams, or temporary departmental work as needed

Qualifications

• Hands-on experience with laptops, desktops, etc.
• Understanding of Network Architectures
• KLDiscovery Ontrack proprietary Data Recovery Tool knowledge and/or experience. For new (external) candidates, this knowledge and experience will be gained through training after hire. Candidate must achieve at least a basic proficiency level with certain tools.
• Good communication and organizational skills
• Experience with analysis and reporting tools such as EnCase, FTK, XWays, Axiom, Cellebrite or NUIX
• Extensive hands-on experience with laptops, desktops, etc.
• Hands-on experience with forensic investigations of systems
• LAN support, troubleshooting, auditing, security risks
• Administration of Windows based systems and networks
• Administration of non-Windows based systems and networks (Linux/Netware)
• Experience with e-mail based systems
• Civil or Criminal investigations background
• Excellent communication and organizational skills
• Good or excellent Report/Affidavit drafting skills
• Some or substantial testifying experience
• Occasional travel is required, up to 25%

What We Offer

• A friendly and welcoming team-oriented environment
• Opportunities for career advancement and growth
• Business casual dress
• Medical/Dental/Vision benefits as well as company provided Life Insurance, Short Term and Long-Term Disability
• Paid Time Off & 401k retirement savings plan with company match

Our Cultural Values

Entrepreneurs at heart, we are a customer first team sharing one goal and one vision. We seek team members who are:

• Humble - No one is above another; we all work together to meet our clients’ needs and we acknowledge our own weaknesses
• Hungry - We all are driven internally to be successful and to continually expand our contribution and impact
• Smart - We use emotional intelligence when working with one another and with clients

Our culture shapes our actions, our products, and the relationships we forge with our customers.

Who We Are

KLDiscovery provides technology-enabled services and software to help law firms, corporations, government agencies and consumers solve complex data challenges. The company, with offices in 40+ locations across 19 countries, is a global leader in delivering best-in-class eDiscovery, information governance and data recovery solutions to support the litigation, regulatory compliance, internal investigation and data recovery and management needs of our clients.

Serving clients for over 30 years, KLDiscovery offers data collection and forensic investigation, early case assessment, electronic discovery and data processing, application software and data hosting for web-based document reviews, and managed document review services. In addition, through its global Ontrack Data Recovery business, KLDiscovery delivers world-class data recovery, email extraction and restoration, data destruction and tape management.

You will be the first point of contact for all Desktop and Infrastructure related incidents. You will be a highly proactive and reliable person capable of working independently within tight timescales completing or escalating incidents to senior members of the team. Excellent communication skills are a must for this role.

In this role you will:

• Provide 1st & 2nd line technical support covering all areas of IT (Software / Hardware) deployed to the desktop;
• Provide excellent customer service.
• Create new user accounts.
• Install, upgrade and support Apple OSX, Windows OS and any other authorized applications.
• Manage desk moves and changes.
• Create, manage and maintain Desktop build images.
• Produce “how to” guides on systems usage to aid customers and other technical support staff.
• Proactively monitor IT systems and preventative measures taken to reduce system downtime.
• Adhere to all IT security policies and assistance in enforcing and monitoring of IT security policies.
• Ensure PC asset management processes are followed.

The successful candidate will have:

• Some 1st and 2nd line support experience
• Good experience with Microsoft technologies across the board (e.g., Windows 10, Office 365).
• Experience with Apple hardware and software.
• Understanding of basic networking protocols and principles for troubleshooting.
• Desktop Imaging and standard build creation.
• IOS & Android setup, configuration, and support.
• Pro-actively work on tickets/incidents in the departments queue.
• Previous experience with Windows, Apple OS, Microsoft Office and Adobe products
• Server Exposure, AD, VMware, File/Print servers.

Job Purpose:

Seeking a Desktop Support Specialist to join the Technology team in New York. This individual will be responsible for both remote and in person support for all Employees. Duties include documenting, triaging, investigating, and resolving issues reported to the Service Desk. The Desktop Support Specialist will work closely with other teams within the technology department to understand the impact and root cause of issues. The successful candidate must be able to communicate clearly and concisely, particularly when under pressure.  Technical proficiency, excellent problem-solving skills, professionalism, and solid communication skills are a must. The support specialist will also need to be comfortable working in a fast -paced environment with a demanding user base and should be passionate about delivering continuous improvement across our technology platform.   

Duties & Responsibilities:

•    Serve as the first point of contact for customers needing technical assistance.   
•    Must work East Coast Market hours 
•    Manage trouble calls via our ticketing system, phone, remote, and desk side visits to ensure courteous, timely, and effective resolution of end user issues  
•    Troubleshoot hardware, Windows 10, Windows 11 and application issues 
•    Install and upgrade software, setup hardware and configure systems and applications such as MS Office, One Drive, Zoom, softphones, turrets, printers, scanners, bio metric, data encryption, VPNWIFI configuration, and firmware updates for deskside equipment such as Cisco phones  
•    Install and manage Spyware/Malware tools  
•    Install and support Market Data Feeds, Bloomberg, Thomson Reuters, ICE, Fidessa, Redi+, Fidessa and Global Relay  
•    Provide first level network support and troubleshooting for both wireless and wired configurations   
•    A basic understanding of Active Directory at the Organization Unit level   
•    Troubleshoot Cisco Phone systems / Video conference  
 

Requirements & Qualifications:

•    Minimum 2-4 years of general IT Support with extensive customer-facing experience, would prefer the person to have trading desk support. 
•    Experience with incident management/ticketing system like ServiceNow 
•    Proficiency in current protocols, operating systems and standards including Windows 10, Windows 11, Microsoft/Office 365 
•    Experience with System Center Configuration Manager/Endpoint Manager 
•    Experience with patch management and application deployment 
•    Expertise troubleshooting, resolving, and supporting desktops, laptops, applications, hard phones and WIFI devices  
•    Ability to thrive in a fast-paced environment and work effectively under pressure 
•    Experience providing ongoing support to C-suite executives 
•    Experience working in a similar role at a brokerage firm, private equity, hedge fund, asset management firm, or investment bank preferred 
•    High school degree required; college degree strongly preferred 
•    Must be willing to get MS900 certification 

Important Notes:

• Must be authorized to work full time in the U.S., BTIG does not offer sponsorship for work visas of any type
• No phone calls please, the applicant will be contacted within two weeks if successful

About BTIG:

BTIG is a global financial services firm specializing in institutional trading, investment banking, research and related brokerage services. With an extensive global footprint and more than 700 employees, BTIG, LLC and its affiliates operate out of 20 cities throughout the U.S., and in Europe, Asia and Australia. BTIG offers execution, expertise and insights for equities, equity derivatives, ETFs and fixed income, currency and commodities. The firm’s core capabilities include global execution, portfolio, electronic and outsource trading, investment banking, prime brokerage, capital introduction, corporate access, research and strategy, commission management and more.
 
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. BTIG is an equal opportunity employer Minorities/Females/People with Disabilities/Protected Veterans/Sexual Orientation/Gender Identity.

Compensation: 

• BTIG offers a competitive compensation and benefits package. Salary range is based on a variety of factors including, but not limited to, location, years of applicable experience, skills, qualifications, licensure and certifications, and other business and organization needs.
• The current estimated base salary range for this role is $85,000.00 - $115,000.00 per year. Please note that certain positions are eligible for additional forms of compensation such as discretionary bonus or overtime. 

Disclaimer:   

• Performing entry level IT tasks which includes password resets, basic system configuration troubleshooting, and initial application access or performance analysis.
• Routing incoming incident and service requests to the appropriate support group
• Maintaining accurate and timely records in issues tracking system
• Maintaining service desk knowledgebase support documentation
• Participating in professional development and team improvement initiative
• Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias.
• All other duties as assigned.
  
  

• Individual will be expected to analyze end user hardware, operating system and business application issues
• Communicate professionally and effectively with users to understand issues and propose solutions
• Effectively manage service desk workload to meet publishing business SLAs
• Regularly attend team meetings and provide content relating to current project status and knowledge transfer activities
• Must have the ability to address system issues both on and off hours.
  
  

• Minimum of 1-year technical support experience with superior customer service supporting desktops, laptops, mobile devices and related applications within an ITSM service desk system
  
  

• Knowledge of Windows Server environment, Windows desktop, terminal server/thin client deployment, hardware troubleshooting, network security, network administration and phone systems
• Knowledge of Microsoft 365 and Office applications
• Knowledge of Apple IOS and OSX environments
• Experience using an IT Service Desk platform, preferably Service Now.
• Knowledge of network connectivity, protocols and security devices to include VPN troubleshooting
• Ability to be on-call for critical off-hours support
• Experience in the life science or health industry is a plus
  
  

• 
  
• Deploy servers, network switches, desktops, laptops, printers, and other devices.
  
• Configure routers, switches, firewalls, and wireless access points.
  
• Support network infrastructure, including LAN/WAN connectivity.
  
• Diagnose and repair malfunctioning equipment such as desktops, laptops, printers, and servers.
  
• Perform routine maintenance and upgrades to ensure optimal system performance.
  
• Assist with IT asset inventory and lifecycle management.
  
• Document service activities, system configurations, and technical resolutions.
  
• Ensure compliance with company IT policies and security protocols.
  
• Travel to company sites as required, sometimes on short notice.
  
• Represent the IT department professionally during field visits.
  
• Uphold Nicolet's philosophy and policies by maintaining appropriate controls to ensure full compliance with applicable laws and regulations, thereby fulfilling legal responsibilities and enhancing the quality of services provided by Nicolet.
  
• Understand and communicate the value of diversity within the workplace and to work successfully with others without regard to age, gender, race, sexual orientation, ethnicity, culture, religion, disability status, socioeconomic status or other non-job-related classification, including a commitment to Nicolet's policies on equal employment opportunities and non-discrimination with a willingness to pursue efforts of inclusion and respect toward different perspectives.
  
• Performs all other duties as assigned.
  

• 
  
• Associate or Bachelor's degree in Information Technology, Computer Science, or related field preferred.
  
• 1+ years of experience in IT support or field engineering roles.
  
• Strong knowledge of Windows operating systems, networking fundamentals, and common enterprise software.
  
• Experience with hardware installation, system imaging, and remote support tools.
  
• Excellent troubleshooting and diagnostic skills.
  
• Strong interpersonal and communication abilities.
  
• Valid driver's license and willingness to travel.
  

• 
  
• Medical, Dental, Vision, & Life Insurance
  
• 401(k) with a company match
  
• PT0 & 11 1/2 Paid Holidays
  

City of Kirkland

$87,107.49 - $102,479.52 Annually

Kirkland, WA

Full-Time

202100742

City Manager's Office

02/24/2026

3/15/2026 at 12:00 AM Pacific Time (US & Canada); Tijuana

Non-Exempt

AFSCME

• Supports the implementation of the City's communications program, including development of print publications, web content, social media, cable TV programming, and news media.
• Maintains, recommends improvements, and implements changes to the City Constituent Customer Service Portal. Coordinates functions with software vendor and trains City staff on the effective use of the software.
• Responds to customer inquiries regarding City and City programs: screens and prioritizes inquiries, ensuring that questions are responded to by distributing requests to the appropriate City staff or by providing service directly.
• Assists in Council communications including preparation of staff memos, Council presentations and public speaking points.

• Assists in researching, writing, publishing, and distributing media releases, City newsletter articles, fact sheets, and public education materials related to City programs and events.
• Drafts and designs brochures, flyers, invitations, and other documents to promote the City and inform the public.
• Conducts story research, script writing, and on-camera stand-up appearances for City produced videos and City cable news programming.
• Writes, edits, proofreads, and uploads content for the City's website including integration of text, images and video.
• Posts and monitors City social media sites and monitors external sites related to City interests.
• Provides planning and logistical support for events such as ribbon cuttings, dedications, and public appearances of City officials and community outreach events.
• Conducts special research projects as needed.

• Serves as backup Public Information Officer during emergencies and disasters working within the City's Emergency Operations Plan.

Knowledge of

• Microsoft Office software and illustration and layout programs such as InDesign.
• Media outlets and distribution protocols and AP style writing.
• General knowledge of municipal services and functions.

• Excellent written communication and ability to quickly produce newsletters, flyers, brochures, and other documents that are attractive and informative for the target audience.
• The use of web-based communication and social media for communicating with the public.
• Desktop publishing programs and techniques.
• Video production, script writing and producing content.
• Organization and listening skills.

• Conduct research using web-based resources and City documents and summarize results.
• Develop and maintain strong working relationships with internal customers.
• Work independently on assigned tasks.
• Manage multiple projects.
• Work with a diverse community and sensitivity to issues of equity and social justice.
• Outreach to communities traditionally underrepresented in civic life.

Minimum Requirements

• Education: Associate degree in communications, media, graphic design, marketing, videography, or related field; Bachelor's degree preferred.
• Experience: Three years' experience working in a similar or related position or any equivalent combination of education and experience sufficient to successfully perform the essential functions of the job. Demonstrated knowledge and skill in written communications, video production, media relations, development of social media content, and desktop publishing. Knowledge of local government functions preferred.
• Or: In place of the above requirements, the incumbent may possess any combination of relevant education and experience which would demonstrate the individual's knowledge, skill, and ability to proficiently perform the essential duties and responsibilities listed above.

Machines, Tools and Equipment Used: Work involves computer use and audio/visual equipment (such as digital photo and video cameras).

Physical Demands: Work involves computer use, and occasional lifting of objects up to 50 pounds such as audio-visual equipment and tables.

Working Conditions: Work is primarily performed in an office setting and at other public settings for community meetings. May be required to attend evening and weekend meetings.

Selection Process
Position requires a cover letter (letter of interest) and resume for consideration of application submitted on-line. In your letter, please describe how you meet the minimum qualifications and your interest in this role. Applicants who are invited to interview will be notified by phone or email. Job is open until filled and first review will be made by 15th day of original posting.

The City of Kirkland is a welcoming community where every person can thrive and grow. We value diversity, inclusion, belonging, and work together to support our community. We do this by solving problems, focusing on the customer, and respecting all people who come into the City whether to visit, live, or work. As an Equal Opportunity Employer, we are committed to creating a workforce that does not discriminate on the basis of race, sex, age, color, sexual orientation, religion, national origin, marital status, genetic information, veteran status, disability, or any other basis prohibited by federal, state or local law. We encourage qualified applicants of all backgrounds and identities to apply to our job postings. Persons with a disability who need reasonable accommodations in the application or testing process, or those needing this announcement in an alternative format, may call or Telecommunications Device for the Deaf at 711.

Enterprise Mobility is seeking a responsible, dedicated person to join our team as a Part-Time Automotive Detailer. This position pays $15/hour and is located at 1235 E Tallmadge Ave Akron, OH.

We offer a robust Benefits Package including but not limited to:

• Paid time off
• Employee discount
• 401k retirement plan
• Training and development

The Available Schedule:

• Sunday: OFF
• Monday: 8:00am - 6:00pm
• Tuesday: OFF
• Wednesday: OFF
• Thursday: 8:00am - 6:00pm
• Friday: 1:00pm - 6:00pm
• Saturday: 8:30am - 2:30pm

Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared vision to be the worlds best and most trusted mobility company.

We are dedicated to upholding the highest cleanliness standards in the industry. As an Auto Detailer and Car Washer, you will lead our commitment to exceptional cleaning practices, exceeding standard protocols to ensure the health and safety of everyone.

You will be responsible for washing, cleaning, sanitizing, inspecting, and preparing a variety of vehicles, including cars, trucks, and vans, ensuring they meet our high cleanliness and safety standards for customer rentals.

We are hiring now for immediate openings. Responsibilities include:

• Clean, sanitize, vacuum, and prepare vehicle interior according to industry-standard protocols
• Wash, clean and dry the vehicles exterior - this might include cars of different sizes, as well as vans and trucks
• Check fuel level and warning lights: inspect windshield for damage; factory reset/restore vehicle setting to clear prior customer data; check for customer items and place anything of value in Lost & Found; verify that registration is present, current and matches the license plate
• Check fluid levels and add as needed; check tire condition, pressure and tread depth; inspect vehicle exterior for damage
• Fuel and stage vehicle
• Inspect vehicle for any safety concerns; report any warning lights and/or vehicle/windshield/tire damage; pull vehicle out of the prep processing as necessary
• Maintains a clean and orderly work area and report any unsafe or hazardous conditions
• Operate tools such as carpet shampoo machines or air purifiers to eliminate stains, pet hair, and odors
• Assists customers when needed. May transport customers to and from the branches
• Helps maintain overall site appearance including general cleaning of interior and exteriors of branch locations
• Site appearance responsibilities to include: desktops, countertops, phones, floors, trash, bathrooms, vacuuming, sweeping the lot and any other miscellaneous tasks related to the daily cleanliness of the branch location

Additional Responsibilities

• Seek to improve job performance through self-assessment, skill development, training and goal setting
• Maintain a regular and reliable level of attendance and punctuality
• Perform miscellaneous job-related duties as assigned

Equal Opportunity Employer/Disability/Veterans

• Must be at least 18 years old
• Must have a valid drivers license with no more than 2 moving violation and/or at-fault accidents on driving record in the past 3 years
• No drug or alcohol related conviction on driving record in the past 5 years
• Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.

Enterprise Mobility is seeking a responsible, dedicated person to join our team as a full time Automotive Detailer. This position pays $17 / hour based on a 40 hour workweek and is located at the Akron Canton Airport: 5400 Lauby Rd NW, North Canton, OH 44720.

We offer a robust Benefits Package including but not limited to:

• Paid time off
• Employee discount
• Retirement savings plan including 401k with matching profit sharing
• Health Insurance
• Life Insurance
• Dental Insurance
• Vision Insurance
• Training and development
• Cold weather uniform provided (Coat, Gloves, and Boots)

The Available Schedule:

• Sunday: 12:00pm - 9:00pm
• Monday: 1:00pm - 10:00pm
• Tuesday: 1:00pm - 10:00pm
• Wednesday: OFF
• Thursday: OFF
• Friday: 1:00pm - 10:00pm
• Saturday: 8:00am - 5:00pm

We are dedicated to upholding the highest cleanliness standards in the industry. As an Auto Detailer and Car Washer, you will lead our commitment to exceptional cleaning practices, exceeding standard protocols to ensure the health and safety of everyone.

You will be responsible for washing, cleaning, sanitizing, inspecting, and preparing a variety of vehicles, including cars, trucks, and vans, ensuring they meet our high cleanliness and safety standards for customer rentals.

Responsibilities include:

• Clean, sanitize, vacuum, and prepare vehicle interior according to industry-standard protocols
• Wash, clean and dry the vehicle's exterior - this might include cars of different sizes, as well as vans and trucks.
• Check fuel level and warning lights: inspect windshield for damage; factory reset/restore vehicle setting to clear prior customer data; check for customer items and place anything of value in Lost & Found; verify that registration is present, current and matches the license plate.
• Check fluid levels and add as needed; check tire condition, pressure and tread depth; inspect vehicle exterior for damage
• Fuel and stage vehicle
• Inspect vehicle for any safety concerns; report any warning lights and/or vehicle/windshield/tire damage; pull vehicle out of the prep processing as necessary
• Maintains a clean and orderly work area and report any unsafe or hazardous conditions
• Operate tools such as carpet shampoo machines or air purifiers to eliminate stains, pet hair, and odors
• Assists customers when needed. May transport customers to and from the branches
• Helps maintain overall site appearance including general cleaning of interior and exteriors of branch locations
• Site appearance responsibilities to include: desktops, countertops, phones, floors, trash, bathrooms, vacuuming, sweeping the lot and any other miscellaneous tasks related to the daily cleanliness of the branch location

Additional Responsibilities:

• Seek to improve job performance through self-assessment, skill development, training and goal setting
• Maintain a regular and reliable level of attendance and punctuality
• Perform miscellaneous job-related duties as assigned

Equal Opportunity Employer/Disability/Veterans

Qualifications:

• Must be at least 18 years old
• Must have a valid driver's license with no more than 2 moving violation and/or at-fault accidents on driving record in the past 3 years
• No drug or alcohol related conviction on driving record in the past 5 years
• Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.

The Patching / SCCM Administrator will provide Tier III IT operations support across the Office of Information Management (OIM) and SC mission systems, with a focus on endpoint management, patching, and compliance. This role is responsible for operating and maintaining Microsoft Endpoint Configuration Manager (SCCM), Intune, and related patching infrastructure, ensuring timely updates, secure baselines, and compliance with DOE directives and federal IT standards. The ideal candidate will have strong expertise in Windows desktop/server patching, automation, and reporting, while supporting hybrid environments and evolving enterprise service delivery models.

Responsibilities:

• Plan, schedule, and deploy Windows OS and application patches across servers and endpoints in accordance with OIM policy.
• Validate patch compliance against secure configuration baselines and DOE directives.
• Perform pre- and post-patch testing, documenting results and mitigating issues.
• Maintain patch deployment records, including maintenance logs, validation history, and compliance reports.
• Collaborate with cybersecurity teams to remediate vulnerabilities identified through patching gaps.
• Administer and maintain Microsoft Endpoint Configuration Manager (SCCM), including collections, deployments, task sequences, and reporting.
• Support Microsoft Intune for mobile device and modern endpoint management.
• Develop and maintain automation scripts (PowerShell, Azure CLI) to streamline patching and endpoint management tasks.
• Manage software distribution, OS imaging, and application packaging for enterprise endpoints.
• Monitor SCCM infrastructure health, including site servers, distribution points, and SQL databases.
• Continuously monitor patch compliance, endpoint health, and SCCM infrastructure performance.
• Generate and deliver compliance reports to leadership and stakeholders.
• Track and report on capacity utilization, resource consumption, and licensing compliance.
• Detect and resolve patching failures, bottlenecks, and outages in line with SLAs.
• Maintain and update the Configuration Management Database (CMDB) with patching and endpoint configuration items.
• Submit all patching changes via the OIM-approved change management system in accordance with the Change Control Review (CCR) process.
• Evaluate proposed changes for technical and cybersecurity risk, ensuring compliance with secure baselines.
• Maintain documentation of patching SOPs, SCCM configurations, and endpoint policies, reviewed quarterly or after major changes.

Minimum Qualifications:

• Bachelor's Degree in Information Technology, Computer Science or a related field or equivalent relevant experience; Master's Degree preferred.
• 7-10 years of experience in information technology, systems administration or other IT related field.

Other Job Specific Skills:

• Demonstrated technical proficiency equivalent to industry-recognized certifications, such as: Microsoft Certified: Endpoint Administrator Associate, Microsoft Certified: Windows Server Hybrid Administrator Associate, CompTIA Security+ or Network+.
• Vendor-specific certifications in endpoint security or patch management platforms.
• Proficiency in PowerShell scripting, SCCM administration, and automation tools.
• Strong knowledge of Windows OS patching, SCCM infrastructure, Intune, and compliance frameworks.
• Ability to support Windows, macOS, and Linux endpoints as required.
• Familiarity with federal IT compliance standards (e.g., FISMA, NIST SP 800-53).

Preferred Skills:

• Experience with hybrid endpoint management (SCCM + Intune).
• Familiarity with vulnerability management tools (e.g., Tenable, Qualys) and integration with patching workflows.
• Strong troubleshooting skills for patch deployment failures, SCCM infrastructure issues, and endpoint compliance gaps.
• Excellent documentation and communication skills for compliance reporting and operational transparency.
• Knowledge of federal government IT best practices and standards.
• Experience with continuous monitoring and incident response in a federal environment.
• Ability to work under federal IT security protocols and procedures.
• Understanding and application of FISMA (Federal Information Security Management Act) requirements.
• Familiarity with NIST (National Institute of Standards and Technology) Special Publications, particularly SP 800-53 (Security and Privacy Controls for Information Systems and Organizations).
• Experience with the RMF process for federal information systems, including system categorization, control selection, implementation, assessment, and continuous monitoring.
• Strong skills in incident detection, response, and recovery, following federal guidelines and protocols.
• Knowledge of cloud security principles and best practices, particularly relating to the security of cloud services used by the federal government (e.g., FedRAMP).

Technology Partners is leading a search for one of our clients. This role will be onsite 3-4 times per week.

About the Role

As a Technical Support Analyst specializing in Help Desk functions, you will play a crucial role in providing technical assistance and support to end-users within our organization. Your primary responsibility will be to ensure efficient resolution of IT-related issues, maintain excellent customer service, and contribute to the overall stability of our IT environment. This position demands strong communication skills, technical expertise, and a customer-centric approach.

Responsibilities

• Help Desk Support:
• Respond promptly to incoming technical support requests via phone, email, or ticketing system.
• Provide first-level troubleshooting and issue resolution for hardware, software, and network problems.
• Document all support interactions, including issue details, troubleshooting steps, and resolutions, in a comprehensive manner.
• End-User Assistance:
• Assist end-users in setting up, configuring, and troubleshooting desktops, laptops, mobile devices, and peripherals.
• Educate users on basic IT concepts and best practices to prevent recurring issues.
• Ensure a positive customer experience by providing empathetic and courteous service.
• Software and Application Support:
• Install, update, and configure software applications and operating systems for end-users.
• Troubleshoot software-related issues, including application errors and compatibility problems.
• Collaborate with other teams for advanced software support and escalation.
• Hardware Support:
• Diagnose and resolve hardware issues, such as malfunctioning components or peripherals.
• Coordinate hardware repairs and replacements when necessary.
• Maintain an accurate inventory of hardware assets.
• Network Support:
• Assist with basic network connectivity issues, including troubleshooting internet connectivity and VPN problems.
• Escalate complex network issues to the appropriate team for resolution.
• Documentation and Knowledge Sharing:
• Create and update knowledge base articles and FAQs to facilitate self-help for end-users.
• Document common issues and resolutions to expedite future problem-solving.
• User Training:
• Conduct user training sessions on IT tools, security awareness, and best practices.
• Provide guidance on password management and security protocols.
• IT Policy Adherence:
• Ensure end-users adhere to IT policies and security protocols.
• Report any potential security breaches or policy violations promptly.
• Continuous Improvement:
• Participate in team meetings and share insights for improving the Help Desk support process.
• Stay updated on the latest IT trends and technologies through training and self-study.

Qualifications

• Bachelor’s degree in information technology, Computer Science, or related field (or equivalent work experience).
• Proven experience in technical support, particularly in a Help Desk environment.
• Strong knowledge of Windows operating systems.
• Familiarity with common software applications, productivity tools, and collaboration platforms.
• Excellent problem-solving skills and the ability to troubleshoot technical issues methodically.
• Exceptional communication and customer service skills.
• IT certifications (e.g., CompTIA A+, Microsoft Certified IT Professional) are a plus.
• Familiarity with ticketing systems (e.g., FreshService, ServiceNow, Zendesk) and remote support tools.

The Director of Supply Chain Management is responsible for overseeing all supply chain related activities involving the procurement of supplies and equipment, including but not limited to equipment and inventory management, vendor credentialing and relationships, contract management, new product introductions and conversions and capital acquisitions. Overseeing and facilitating RRMC’s ongoing participation in the GPO (Group Purchasing Organization) and NPC (Northeast Purchasing Collation) is essential. The Director is also responsible for organizational and departmental targets and objectives relative to cost management, supplier diversity, revenue enhancement, and assures compliance with all organization, state, federal and local regulatory laws, standards, and protocols while ensuring accurate and current cost management, expense control and charge capture.

Minimum Education

• 
  
• Bachelor’s Degree in Business Administration or a related field.
  
• Master’s Degree highly preferred.
  

Minimum Work Experience

• 
  
• 10 years’ experience in supply chain/purchasing in healthcareor similar industry with demonstrated progressive responsibility of interacting with vendors in acquiring contracts / agreements.
  
• 5 years of management experience required.
  
• Experience with financial aspects of supply chain management to include but not limited to financial analysis and developing and administering department budgets.
  

Preferred Licenses/Certifications

• 
  
• APICS, Project Management Professional (PMP), or similar certification preferred.
  

Required Skills, Knowledge, and Abilities

• 
  
• Strong leadership skills.
  
• Excellent written and verbal communication skills.
  
• Possess highly developed interpersonal and leadership skills to work with a wide variety of people including employees, physicians, hospital administrators, vendors, and others.
  
• Excellent analytical skills and attention to detail.
  
• Demonstrated ability to operationalize strategies and plans and have the ability to partner with department leadership.
  
• Demonstrated commitment to superior customer service.
  
• Demonstrates knowledge of all departmental equipment and inventory.
  
• Excellent diplomacy, problem-solving, conflict management, team building, and collaboration skills.
  
• Ability to read and comprehend financial reports and understand and apply financial management principles in the application of cost and profitability management.
  
• Excellent organizational and time management skills.
  
• Strong knowledge of quality management and process improvement.
  
• Strong Microsoft Windows desktop application and navigation skills.
  

Salary Range: $118,500.00 - $172,500.00, Plus sign-on bonus

#PM24

PIb052b638a681-3631

About Us

“Good design elevates everything.” — Joanne Wilson, founder of Gotham

Gotham, the world's first cannabis concept store, is a pioneering brand and retail experience that embodies the vibrant spirit of New York City. Founded, owned, and operated by female entrepreneur and philanthropist Joanne Wilson, Gotham transcends the traditional dispensary by fusing art, design, fashion, and culture with New York State’s finest cannabis.

The place "where culture meets cannabis," Gotham celebrates creativity, inclusion, sophistication, and urban edge, becoming a cultural touchstone in New York's evolving cannabis landscape. Gotham debuted its flagship location on Bowery and 3rd Street in the East Village in 2023 and has since expanded statewide, opening a second location in Hudson, NY, and a third in Williamsburg at The Refinery at Domino. A fourth Gotham location has just opened at Grand Central Station!

At Gotham, we're not just selling products; we're crafting an elevated lifestyle experience that resonates with the discerning New Yorker. Join us in shaping the future of cannabis culture in the world’s greatest city—and beyond.

Job Description

Gotham is seeking a curious, collaborative, and communicative IT Associate to lead and support the organization’s technology infrastructure across all locations. This role is responsible for maintaining and optimizing hardware, software, and network systems while ensuring seamless technology operations for both retail stores and office teams.

The IT Associate will play a key role in managing day-to-day technical operations while also identifying opportunities to improve systems, implement new technologies, and support cross-departmental initiatives. This role requires strong problem-solving abilities, excellent communication skills, and the ability to collaborate with teams across the organization. Experience with emerging technologies such as AI tools and e-commerce platforms like Shopify will help support Gotham’s continued growth and innovation.

Expectations, Duties, and Responsibilities

• Manage and maintain Gotham’s IT infrastructure across all retail and office locations.
• Provide technical leadership and hands-on support for hardware, software, and network systems.
• Oversee installation, configuration, and maintenance of computers, devices, and technology systems.
• Troubleshoot and resolve technical issues related to desktops, laptops, printers, tablets, and other devices.
• Monitor and maintain IT systems to ensure reliability, security, and optimal performance.
• Manage device management systems and maintain inventory of company technology assets.
• Oversee onboarding and offboarding processes including device provisioning and account management.
• Administer company collaboration platforms including Slack, user permissions, channels, and integrations.
• Manage Google Workspace services including Google OAuth, Google Drive, and related tools.
• Install, configure, and manage company software while ensuring licenses remain compliant and systems remain secure.
• Maintain and support Shopify backend systems and integrations as needed.
• Identify and implement AI tools and automation opportunities to improve operational efficiency and workflows.
• Establish and maintain documentation for IT systems, processes, and protocols to ensure knowledge sharing and operational continuity.
• Collaborate cross-functionally with teams across the organization on technology initiatives and operational improvements.
• Provide IT support and infrastructure setup for new store openings and expansion initiatives.
• Travel to store locations as needed to support technology operations.

Skills & Qualifications

• Bachelor’s degree in Information Technology, Computer Science, or a related field, or equivalent experience.
• Strong experience managing and maintaining IT systems in a multi-location environment.
• Familiarity with operating systems including Windows, macOS, and Linux.
• Experience with device management systems and IT asset tracking.
• Familiarity with Google Workspace administration.
• Experience administering collaboration tools such as Slack.
• Knowledge of Shopify backend systems or e-commerce platform administration.
• Interest in or experience implementing AI tools or automation technologies.
• Strong troubleshooting and analytical problem-solving skills.
• Excellent communication and interpersonal skills with the ability to collaborate across departments.
• Ability to prioritize and manage multiple projects in a fast-paced environment.
• Willingness to travel to retail locations (Hudson, Williamsburg, Bowery, etc.) as needed.

Preferred Qualifications

• Experience in the cannabis industry.
• Experience supporting Shopify store operations, integrations, or apps.
• Experience evaluating and implementing emerging technology solutions.
• Experience supporting retail or multi-location environments.

Physical Requirements

• Ability to sit or stand for extended periods while working at a computer.
• Ability to lift and move equipment up to 25 pounds.
• Ability to travel between store and office locations as needed.
• Ability to perform hands-on technical tasks such as installing hardware, cabling, and device setup.

It All Starts with Our People

As the leader in automotive preventive maintenance, Valvoline has a proven track record of growth. We continue to invest in our people, processes, and technology to strengthen our ability to efficiently deliver Quick, Easy, Trusted service across all our stores – every day. We're not just in the car business; we're in the people business. And we're looking for humble, hungry, and smart people to help us shape the future of mobility. If you're hungry to drive change and seek a dynamic, collaborative environment that fuels both personal and professional growth, you've found your place with us.

Our highest priority is creating a welcoming workplace with team members from a wide variety of diverse backgrounds and experiences.

How You’ll Make a Difference

Valvoline has a rewarding opportunity as a Sr. O365 Engineer. In this role, you will beresponsible for managing and optimizing the Microsoft 365 tenant with an on-premises AD and the Microsoft O365 suite, including, but not limited to, the following: AD, Azure AD, SharePoint, Teams, OneDrive, Outlook.

This role will ensure effective and timely resolution of problems and issues, as well as provide leadership in problem solving/remediation of issues.

Typically, responsible for establishing operational plans for job area, developing and implementing new products, processes, standards, or operational plans that will have impact on the achievement of functional results. Requires communication with leadership

• Manage and maintain Microsoft 365 services including Exchange Online, SharePoint Online, Teams, OneDrive, and Intune.
• Monitor service health, usage, and performance across the tenant. Implement and co-manage Microsoft Purview policies, DLP, Conditional Access, and MFA
• Manages the end-to-end systems design, capacity planning and performance management to meet systems requirements while identifying opportunities for automation, cost savings, and service quality improvement
• Design, implement, and manage the various items in the O365 platform (e.g., SharePoint Online, Teams, Power BI, Security & Compliance Center, etc.). Understand the interdependencies with other enterprise services in the O365/Azure technology stack, and licensing, features and policies
• Maintain knowledge of and apply industry best practices for the O365 platform. Assists with the evaluation and selection of existing and emerging technologies, and the options that best fit business and IT strategic needs.
• Identifies, develops, and implements continuous process improvements and best practices into all areas (e.g., process, metrics, performance, etc.) to enable accurate, efficient, and effective systems' operations and customer satisfaction
• Troubleshoot complex technical issues and perform root cause analysis for major outages and incidents, engineer permanent solutions to issues and implement solutions as required
• Develop and maintain PowerShell scripts for automation, reporting, and bulk operations. Leverage Graph API and other tools for advanced automation and integration
• Other duties and responsibilities as determined by Valvoline from time to time in its sole discretion

What You’ll Need to Succeed

• Bachelor’s degree in information systems, computer science or related field, or an equivalent combination of education and experience.
• Minimum 3-5 years of experience as an O365 engineer or administrator
• Relevant technical and process certifications (ITIL, Cisco, Fortinet, Microsoft, etc.)

Microsoft Certified: Modern Desktop Administrator Associate

Microsoft Certified: Security, Compliance, and Identity Fundamentals

Microsoft Certified: Azure Administrator Associate

Microsoft 365 Certified: Enterprise Administrator Expert

• Expert knowledge of on-premises Active Directory infrastructure management and experience as a Domain Administrator
• Familiarity with Exchange Online, Teams, SharePoint, and OneDrive administration.
• Knowledge of Microsoft 365 security and compliance features.
• Knowledge of Azure Active Directory and the Microsoft Identity Platform.
• Experience in designing and implementing identity and conditional access
• Experience with on-premises Active Directory, Azure Active Directory, and hybrid deployments.
• Implementation of advanced functions of the Office 365 Security and Compliance Center, Microsoft Federation Integration with Office 365, Azure, and Identity Management.
• Excellent customer service skills, including verbal and written communication skills
• Excellent organizational and troubleshooting skills; ability to prioritize and manage multiple tasks and projects.
• Strong analytical and problem-solving skills
• Deep experience with public folder and PST migration complexities.
• Experience with PowerShell, LDAP, Active Directory, Azure, file transfer protocols, APIs, and troubleshooting data flows.
• Familiarity with application monitoring tools, reviewing log files, and being available on occasion for off-hours emergency support for critical applications.
• Familiarity with Cloud Access Security Broker (CASB) technology.
• PowerShell scripting expertise within Office 365, Azure AD, Teams, and SharePoint. In-depth knowledge of authorization and authentication in Microsoft hybrid environments, including Azure AD, Single Sign On (SSO), and Multi Factor Authentication (MFA)

We Take Care of the WHOLE You

• Health insurance plans (medical, dental, vision)
• HSA and flexible spending accounts
• 401(k)
• Incentive opportunity*
• Life insurance
• Short and long-term disability insurance
• Paid vacation and holidays*
• Employee Assistance Program
• Valvoline Instant Oil Change discounts
• Tuition reimbursement*
• Adoption assistance*

*Terms and conditions apply, and benefits may differ depending on position.

Your Path to Valvoline

Valvoline provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Join us in revolutionizing the automotive aftermarket industry while enjoying competitive benefits, a supportive work culture, and opportunities for advancement. Apply now and become an integral part of our journey at Valvoline.

The Company endeavors to make its recruitment process accessible to any and all users. Reasonable accommodations will be provided upon request to applicants with disabilities to facilitate equal opportunity throughout the recruitment and selection process. Please contact Human Resources at 1.833.VVV.Report or email to make a request for reasonable accommodation during any aspect of the recruitment and selection process. The contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.

• 
  
• Responsible for providing assistance in the acquisition, negotiation and renewal functions related to IT vendor contracts. Register vendors for IT contracts and manages databases for IT vendor contracts.
  
• 35% Assists in the acquisition, negotiation, and renewal functions related to IT vendor contracts. Reviews, analyzes and creates hierarchy for IT vendor agreements. Maintains and updates various IT vendor databases in support of area workflow and department projects.
  
• 35% Perform quality reviews of databases to ensure agreements are entered correctly. Works with staff to correct and advise of proper protocols.
  
• 10% Trains and assists new employees with processes and procedures of the databases. Creates work instructions, procedures and standards for databases.
  
• 10% Request vendor registrations from new and established vendors and assists IT Payables with finalizing the required documentation.
  
• 10% Creates, reviews, maintains, and completes various reports for management.
  

• 
  
• This position manages key vendor and contract activities, including requesting vendor registrations and assisting IT Payables with required documentation.
  
• Responsibilities include supporting renewal functions for critical IT vendor contracts, reviewing and analyzing reports for senior leadership, and collaborating closely with the Chief Negotiator, IS Negotiation team, and key vendors.
  
• The position also involves maintaining and updating IT vendor databases to ensure accurate workflow and support department projects.
  

• 
  
• Fast paced, multi-platformed environment which may require action and response 24X7 to support the technical business needs of the customer.
  

• 
  
• This department operates in a fast-paced environment, supporting a wide range of customers across BCBSSC and most of various lines of business. Our work often involves tight deadlines, with busy end of quarters, a very busy end of year for renewals, and at times it may require overtime to meet critical deliverables.
  
• We're a close-knit team that values collaboration and support. While we work in a high-functioning environment and pride ourselves on being hardworking, we also make space for fun and positivity.
  
• We partner closely with other teams across the AIMS organization. Our culture is a safe, inclusive space where everyone feels accepted and respected, and we welcome diverse perspectives.
  

• 
  
• 4 years project coordination or other related work experience.
  

• 
  
• Bachelor's Degree
  
• Degree Equivalency: 4 years job related work experience or Associate's and 2 years job related work experience
  

• 
  
• Excellent organizational skills and quality research skills.
  
• Excellent verbal and written communication skills.
  
• Demonstrated skills to work with and assist others.
  
• Ability to acquire in-depth knowledge of department functions, procedures and workflow.
  
• Analytical or critical thinking skills.
  
• Good judgment skills.
  
• Ability to handle confidential or sensitive information with discretion.
  
• Ability to work in a team environment and prioritize work effectively.
  
• Ability to assist in the preparation, documentation, and presentation of recommendations to management.
  

• 
  
• Microsoft Office.
  
• Vendor Management experience
  
• Experience communicating with executive level management
  
• Service Now Experience
  

• 
  
• Smart Cloud Control Desktop
  

Enterprise Mobility is seeking responsible, dedicated people to join our team as an Automotive Detailer. This position pays $16 per hour and will report to 2101 COULEE RD HUDSON, WI 54016.

We have multiple full time and part time schedules available!

We offer:

• Paid time off
• Employee discounts
• Retirement savings plan including 401k with matching profit sharing
• Training and development

Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared vision to be the world's best and most trusted mobility company.

We are committed to maintaining the highest standards of cleanliness in the industry, and as an Auto Detailer and Car Washer you will be at the forefront of our Complete Clean Pledge, going above and beyond our already rigorous cleaning protocols, to protect the health and safety of all.

From trucks to vans to cars of all sizes you will be responsible for washing, cleaning, sanitizing, inspecting, and preparing your branch's vehicles in accordance with our Complete Clean Pledge, ensuring that all vehicles rented by our customers are safe and clean.

We are hiring now for immediate openings. Responsibilities include:

• Clean and sanitize vehicle interior per Complete Clean Pledge standards
• Vacuum and prepare vehicle interior per Complete Clean Pledge standards
• Wash, clean and dry the vehicle's exterior - this might include cars of different sizes, as well as vans and trucks.
• Check fuel level and warning lights: inspect windshield for damage; factory reset/restore vehicle settings to clear prior customer data; check for customer items and place anything of value in Lost & Found; verify that registration is present, current and matches the license plate.
• Check fluid levels and add as needed; check tire condition, pressure and tread depth; inspect vehicle exterior for damage
• Fuel and stage vehicle
• Inspect vehicle for any safety concerns; report any warning lights and/or vehicle/windshield/tire damage; pull vehicle out of the prep processing as necessary
• Maintains a clean and orderly work area and report any unsafe or hazardous conditions
• Responsible for wearing proper personal protection equipment (PPE) and ensuring cleaning, detailing, washing and sanitization supplies are available
• Assists customers when needed. May transport customers to and from the branches
• Helps maintain overall site appearance including general cleaning of interior and exteriors of branch locations
• Site appearance responsibilities to include: desktops, countertops, phones, floors, trash, bathrooms, vacuuming, sweeping the lot and any other miscellaneous tasks related to the daily cleanliness of the branch location

Additional Responsibilities

• Seek to improve job performance through self-assessment, skill development, training and goal setting
• Maintain a regular and reliable level of attendance and punctuality
• Perform miscellaneous job-related duties as assigned

Equal Opportunity Employer/Disability/Veterans

• Must be at least 18 years old.
• Must have valid driver's license.
• Given the nature of our job requirements, a drug or alcohol related conviction on your driving record in the last 3 years will disqualify you from employment.
• Given the nature of our job requirements, more than 2 moving violations (i.e. speeding ticket, failure to stop) on your driving record in the last 3 years will disqualify you from employment.
• Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.

Are you passionate about solving complex technical issues and providing top-notch support to end-users? Do you thrive in a fast-paced environment where your problem-solving skills can make a real impact?

As an IT Technician, you will have the opportunity to provide technical support, maintain computer systems, and troubleshoot hardware and software to ensure the seamless operation of SVM’s IT infrastructure. The IT Technician will play a crucial role resolving technical issues across the organization and safeguarding the security of our systems, data, and networks.

This is a 12-month temporary position with the potential to transition to a full-time role.

What you will do

• Provide Tier 1 helpdesk support for day-to-day IT needs across SVM’s operations.
• Address ticket requests, handling tasks that vary in complexity in a timely manner and escalating if needed.
• Deploy, install, configure, and maintain computer hardware, software, systems, network, printers and scanners.
• Assist in maintaining network infrastructure, including routers, switches, firewalls, and VPNs, and ensure security protocols are followed.
• Assist the IT Team with new hire desk set-up including hardware deployments and configurations.
• Assist with station set-up at jobsites as business requires to ensure project teams have the necessary resources to perform their duties effectively.
• Maintain software licensure, including registering and removing employees as needed.
• Maintain asset databases, ensuring complete and accurate records of asset tags, serial numbers, and availability
• Perform troubleshooting both in-person and virtually to diagnose and resolve technical issues.
• Create and update training guides for various systems, ensuring employees have access to current information and procedures.
• Assist with special projects that vary in complexity.
• Assist the IT Department with other tasks as business requires.

Education, Skills & Experience

• Bachelor’s Degree in Information Technology or similar field highly preferred.
• 0-2 years of experience in IT desktop support or similar role required.
• Demonstrated proficiency in various office equipment and programs including MS Office Suite (Word, Excel, etc.) required.
• Ability to communicate effectively both verbally and written required.
• Self-starter with the ability to work independently, manage multiple tasks, and meet deadlines in a fast paced environment required.
• Proven problem-solving skills with the ability to effectively troubleshoot issues effectively in both office and field settings required.
• Ability to work effectively within a team environment required.
• Willingness to undergo a comprehensive background check required.

Compensation & Company Benefits Include

This is a full-time exempt position. The compensation for this role is $70,304 - $80,000 annually and is based on experience and skillset. The schedule for this position is Monday – Friday from 7:00am-4:00pm and includes a one hour unpaid lunch break and two separate rest breaks.

Well-Being: EAP / Paid Time Off / Paid Holidays / Sick Leave / Interactive Breakroom / Positive Pulse Program

Community Investment: Volunteer Opportunities / Team Building Activities / Employee Activities

Physical Requirements

As an IT Technician in the Mechanical Contracting Industry, there are certain physical requirements you should be aware of. These requirements ensure that you are capable of performing the necessary tasks safely and effectively. Reasonable accommodations may be provided to qualified applicants who may not be able to fulfil certain aspects of the role. The key physical requirements for this role are outlined below:

• This role may involve working at a desk, computer, or standing for prolonged periods of time.
• This role may involve extensive physical activity, including walking, standing, and carrying company hardware within our headquarters or in trailers at job sites.
• This role may involve lifting and transporting equipment such as computers, cables, servers, and other small hardware parts, typically up to 50 lbs.
• This role may involve utilizing hand tools and other equipment when connecting cables, assembling workstations, or troubleshooting devices.
• This role may involve traveling to job sites to set up workstations in trailers, where using appropriate personal protective equipment (PPE) will be required.

Who We Are:

At SVM, we are more than just a leading mechanical contractor specializing in design-build commercial HVAC, plumbing, piping, service/maintenance, and 24-hour emergency services. We’re a team dedicated to supporting the Bay Area, Sacramento, and Nevada regions with trusted expertise and an unwavering commitment to delivering exceptional experiences at every level.

Our success is built on a collaborative culture that values teamwork, innovation, and doing the right thing. We take pride in fostering an inclusive and welcoming environment where every team member feels supported, valued, and empowered to grow. At SVM, we believe our people are our greatest asset, and we prioritize their development, well-being, and success.

Our state-of-the-art fabrication facility reflects our dedication to quality and efficiency. By leveraging cutting-edge 3D design and manufacturing technology, we detail and fabricate ductwork, piping, and pre-skidded equipment to execute projects with precision and excellence.

At SVM, we don’t just focus on work—we focus on balance. We encourage a life-work approach that allows our team to thrive both personally and professionally. We are committed to helping our team members grow, stay curious, and work collaboratively to tackle any challenge. With the support of peers, managers, and executive leadership, our team is equipped to succeed and build meaningful careers.

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhausted list of all responsibilities, duties and skills required.

KLDiscovery, one of the largest national eDiscovery providers, is currently seeking a Forensic Analyst.

As a Forensic Analyst, you are responsible for managing and conducting investigations related to data collections, forensic data, file, email analysis and data recovery within a wide variety of dynamic environments. You will work with internal and external clients in a consulting and advisory capacity to establish their requirements for the collection, processing and reporting of data. Providing consultancy on data collection and investigations will be a key aspect of the role and as such you will carry out full forensic analysis from collection through to analysis and reporting using tools such as EnCase, FTK, XWays, Axiom, Cellebrite or NUIX. The role will also include providing technical advice to Sales and Business Development Staff. This will involve joint consultancy in the scoping phase of projects.

Remote, work from home opportunity, weekly travel to Dallas (candidates must be based around this area).

Responsibilities

• Bachelor's degree (B.A./B.S.) from a four-year college or university or a technical school certificate in science related areas and 3+ yrs. relevant experience or equivalent combination of education and experience.
• Consult with key stakeholders to gather requirements, scope the project and provide consulting solutions for proper data collection, investigations and reporting. Work with the project team determine and execute established computer forensic protocol, processes and chain of custody as required per investigation/engagement. Compose reports, affidavits, and depositions and participate in court testimony as needed.
• Conduct or assist with forensic acquisition and preservation of electronic data from a wide range of information technology environments and platforms including social media and mobile devices. Participate in on-site and remote imaging and data captures. Coordinate and track all electronic collection activities, maintain chain of custody and project lifecycle documentation to ensure computer forensic protocols are met.
• Provide full Computer Forensic analysis of data using established tools and techniques. Perform analytical analysis focused on datasets such as computer operating system logs, pen trap, hard drives, mobile phones, log-ins and activities connections. Use network theory and data mining concepts to reveal relationships, patterns trends and statistics, link analysis, time line analysis and data visualization techniques. Meet expected timelines for customer output and reports, based upon findings per customer objectives. Follow accepted forensic protocol to capture media images and conduct analysis needed to provide output and reports to meet customer objectives within the expected timelines.
• Provide effective professional communication with customers through all forms of communication including direct contact, voice, e-mail, fax, etc, while demonstrating the ability to effectively communicate in a fluent, comprehensive and professional manner
• Provide a high level of customer service and technical support as needed or required. Assist case managers with customer conference calls and questions, and help answer customer questions about reports and accessing output data that has been provided to them
• Learn the proper methods and techniques used for conducting forensic investigations. Show the ability to learn and understand the advanced skills necessary to conduct larger scale computer forensic investigations
• This role may require the individual to be part of an on-call program which may require 24/7 availability from time to time as needed
• Long hours and shift work are a requirement to meet the deadlines of CF projects
• Additional responsibilities may include documentation and training of learned knowledge to engineers and/or sales teams, or temporary departmental work as needed

Qualifications

• Hands-on experience with laptops, desktops, etc.
• Understanding of Network Architectures
• KLDiscovery Ontrack proprietary Data Recovery Tool knowledge and/or experience. For new (external) candidates, this knowledge and experience will be gained through training after hire. Candidate must achieve at least a basic proficiency level with certain tools.
• Good communication and organizational skills
• Experience with analysis and reporting tools such as EnCase, FTK, XWays, Axiom, Cellebrite or NUIX
• Extensive hands-on experience with laptops, desktops, etc.
• Hands-on experience with forensic investigations of systems
• LAN support, troubleshooting, auditing, security risks
• Administration of Windows based systems and networks
• Administration of non-Windows based systems and networks (Linux/Netware)
• Experience with e-mail based systems
• Civil or Criminal investigations background
• Excellent communication and organizational skills
• Good or excellent Report/Affidavit drafting skills
• Some or substantial testifying experience
• Occasional travel is required, up to 25%

What We Offer

• A friendly and welcoming team-oriented environment
• Opportunities for career advancement and growth
• Business casual dress
• Medical/Dental/Vision benefits as well as company provided Life Insurance, Short Term and Long-Term Disability
• Paid Time Off & 401k retirement savings plan with company match

Our Cultural Values

Entrepreneurs at heart, we are a customer first team sharing one goal and one vision. We seek team members who are:

• Humble - No one is above another; we all work together to meet our clients' needs and we acknowledge our own weaknesses
• Hungry - We all are driven internally to be successful and to continually expand our contribution and impact
• Smart - We use emotional intelligence when working with one another and with clients

Our culture shapes our actions, our products, and the relationships we forge with our customers.

Who We Are

KLDiscovery provides technology-enabled services and software to help law firms, corporations, government agencies and consumers solve complex data challenges. The company, with offices in 40+ locations across 19 countries, is a global leader in delivering best-in-class eDiscovery, information governance and data recovery solutions to support the litigation, regulatory compliance, internal investigation and data recovery and management needs of our clients.

Serving clients for over 30 years, KLDiscovery offers data collection and forensic investigation, early case assessment, electronic discovery and data processing, application software and data hosting for web-based document reviews, and managed document review services. In addition, through its global Ontrack Data Recovery business, KLDiscovery delivers world-class data recovery, email extraction and restoration, data destruction and tape management.

****Candidate MUST HAVE an Active Top Secret with eligibility for SCI to apply for this role

Title: Senior Linux Systems Engineer

Terms of Employment

• Full-Time, Permanent
• This position is onsite four days per week in Ft. Washington, MD. Once every two-to-three weeks, there is one day of work onsite in Warrenton, VA. The ability to work remotely once per week is acceptable.

Overview & Responsibilities

• As a Senior Linux Systems Engineer, you will serve as the technical authority for a Red Hat Enterprise Linux (RHEL) environment supporting the Cameo (Dassault Systmes/No Magic) suite. This role requires more than standard administration; we are looking for a specialist with CLI-level mastery capable of deep-tier kernel tuning and performance optimization. You will ensure the integrity of server resources, manage a complex Virtual Desktop Infrastructure (VDI), and provide high-level technical support to a large community of system engineers and partners.

You will be responsible for

• Advanced Systems Engineering & Kernel Optimization
• Perform kernel-level tuning (sysctl), I/O scheduling, and memory management to optimize RHEL for high-demand MBSE workloads.
• Execute all administrative tasks, file management, and system troubleshooting via the command-line interface (CLI) in a headless or cloud environment.
• Proactively monitor system health and performance to ensure 99.9% availability of mission-critical server resources and hardware.
• Cameo & VDI Administration
• Act as the primary administrator for Cameo Systems Modeler and Teamwork Cloud, managing user groups, permissions, and server-side configurations.
• Configure and troubleshoot user profiles in a virtual desktop environment using XRDP.
• Create, maintain, and deploy virtual desktop images, ensuring optimized disk storage and session management for multiple concurrent users.
• Security, Automation & Compliance
• Work closely with ISSO/ISSE teams to ensure systems meet ATO/accreditation standards through aggressive scanning, patching, and STIG compliance.
• Utilize Ansible, Puppet, or scripting (Bash/Python) to automate routine maintenance and configuration management.
• Author and maintain technical standards, Standard Operating Procedures (SOPs), and "RunBooks" to ensure continuity of operations.
• Agile Integration & Collaboration
• Maintain a detailed work backlog in JIRA, participating in Agile ceremonies and communicating technical status to PMs and Government leads.
• Explain complex technical considerations to external partners and provide high-tier technical support to the user community.

Required Skills & Experience

• Active Top Secret clearance with SCI eligibility.
• IAT Level II compliant (e.g., Security+, CySA+, GSEC, SSCP, CCNA Security, CND, GICSP).
• Expert-level knowledge of Red Hat Enterprise Linux (RHEL).
• Expert-level proficiency in the Linux Command Line Interface (CLI). Must be able to manage the full OS lifecycle without a Graphical User Interface (GUI).
• Demonstrated experience in Linux kernel tuning and performance optimization for enterprise-scale applications.
• Proven experience with XRDP, VDI session management, and image deployment.
• Proficiency in Cameo / No Magic software.
• Experience using JIRA.
• Proficiency in Bash or Python scripting and Ansible configuration management.
• Solid understanding of TCP/IP, SSH, and secure networking protocols.

Preferred Skills & Experience

Active Top Secret/SCI clearance.

Red Hat Certified System Administrator (RHCSA) or Engineer (RHCE).

Experience with cloud-based Linux deployments.

Background in Model-Based Systems Engineering (MBSE) workflows.