Remote Desktop Protocol Example Jobs in Usa

31 positions found — Page 3

System Administrator
Salary not disclosed
Tontitown, AR 1 week ago

About Us

PAM Transport was founded in Tontitown, Arkansas, in 1980 by Paul Allen Maestri as a 5 truck operation. In our 40+ years of being in business, we have become an international company with more than 2,200 trucks and 8,000 trailers. Our goal is to provide exceptional service to our customers and we believe that starts with having exceptional employees who are passionate about their work. Our culture is unique in that we offer the growth opportunities of a large company, but we still maintain that “small town feel” and community here at PAM.


About this opportunity

We are seeking a skilled and service-oriented IT professional to support the technology that keeps our trucking operations running smoothly. In this role, you will help maintain and support our corporate network environment by managing PCs, peripherals, core business applications, and network infrastructure. This position requires strong knowledge of Windows operating systems, network protocols, and hardware support, along with the ability to collaborate in a team-focused environment. Ideal candidates bring strong problem-solving skills, and a passion for learning new technologies while delivering reliable support to users across the organization.


Pay and Schedule

This position is on site Monday - Friday 8:00AM to 5:00PM. The pay range is $60,000 to $80,000 dependent on experience.


Benefits

  • Medical/Dental/Vision Insurance
  • 401K
  • PTO
  • Other Voluntary Benefits


How will you contribute to the success of the team?

  • Performing tasks involving the support, maintenance, inventory, and use of PCs and peripherals.
  • Installing, configuring, and supporting both core and non-core software applications.
  • Assisting in the development and maintenance of the network infrastructure.
  • Testing and evaluating systems to eliminate problems and make improvements.
  • Implementing and using tools in support of network security.
  • Assisting with disaster recovery strategies and solutions.
  • Rotating on-call schedule to provide support outside regular business hours.


What makes you a strong candidate for this position?

  • Minimum of 3 years of experience in a corporate network environment
  • Extensive knowledge in supporting an Active Directory environment
  • Experience supporting Office365
  • Advanced knowledge of PC hardware, peripherals, and core software
  • A strong working knowledge of Windows operating systems at the server and desktop level
  • Advanced knowledge of network operating systems, protocols, and administration
  • Ability, aptitude, and desire to be part of service-oriented team
  • Must be comfortable operating in a collaborative, shared leadership environment
  • Creativity and the ability to grasp new technologies quickly are essential
  • Must have strong inter-personal skills and the ability to train and share knowledge


The following skills would be a plus:

  • Experience supporting IBM AS400 clients in a networked environment
  • Working knowledge of VMWare and virtualization
  • SAN Storage and administration
  • Exposure or experience with Cisco Routing and Switching products




If you’re passionate about building scalable systems, writing clean code, and continuously improving, we’d love to hear from you!






The company will provide reasonable accommodations to employees who require them to perform the essential functions of their job to the extent it does not impose an undue hardship or create a risk of harm to the employee or others.



PAM Transport is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Not Specified
Support Developer
Salary not disclosed
Detroit, MI 1 week ago

Job Title: Ignition SCADA Developer / Support Engineer

Department: OT / Industrial Automation

Detroit, MI

Full Time

Onsite


Role Overview

Ignition SCADA Developer / Support Engineer in Industrial Automation team. support of real-time industrial dashboards, and operator interfaces using Ignition by Inductive Automation.

HMI/SCADA development, database integration, Documentation, and familiarity with PLC systems and OT networking. This role requires both hands-on technical development and post-deployment support.


Job Descriptions

1. Dashboard & HMI Development

  • Design and build high-performance, scalable real-time dashboards using Ignition's Perspective modules.
  • Create responsive web-based HMIs for Desktop.
  • Utilize templates, tag bindings, scripting, and UDTs for modular and reusable design.
  • Develop alarm dashboards, KPI visualizations, production monitoring screens, and operator control interfaces.

2. SCADA Configuration & Deployment

  • Set up and configure Ignition Gateways (single and redundant systems), projects, and modules.
  • Manage deployment pipelines for Ignition projects in development, staging, and production environments.
  • Collaborate with IT/OT to configure OPC-UA, MQTT, and tag providers across distributed systems.
  • Implement project versioning, backups, and rollback strategies using Git or Ignition’s project tools.



3. Database & Data Modeling

  • Design, query, and optimize SQL databases (PostgreSQL, MSSQL, MySQL) for process data and reports.
  • Build dynamic datasets from historical tag data, transactional systems, and ERP/MES interfaces.

4. Scripting & Logic

  • Write Python (Jython) scripts for dynamic behavior and data processing.
  • Develop Gateway Event and Tag Change Scripts.
  • Use Ignition Expression Language and Python for custom logic, bindings, and calculations.

5. Document & Report Generation

  • Design and generate project Documentation for HMI and SCADA
  • Schedule and deliver reports via email, file export, or shared drives.
  • Create compliance reports (batch, downtime, traceability, OEE) integrated with MES or third-party systems.

6. System Support & Maintenance

  • Monitor SCADA performance, logs, tag usage, and database performance.
  • Troubleshoot and resolve runtime errors, deployment issues, and integration bugs.
  • Support Ignition platform.
  • Create user guides, SOPs, and technical documentation for all developed solutions

Technical Skills

  • Strong expertise in:
  • OPC-UA, MQTT, and Modbus protocols
  • PLC Integration (Rockwell, Siemens, or equivalent)
  • Ignition Gateway configuration and deployment
  • Solid understanding of:
  • OT network topologies and SCADA architecture
  • HMI/SCADA security best practices
  • Data historian and time-series data management

Tools & Platforms

  • Ignition by Inductive Automation (Core modules, Perspective, Reporting)
  • Database Systems: PostgreSQL, SQL Server, MySQL
  • Version Control: Git, Bitbucket, GitHub
Not Specified
Tactical Training Specialist
Salary not disclosed

TTS will have advanced knowledge and experience of the Marine Corps warfighting functions and/or Six Functions of Marine Aviation; will be familiar with official messages, orders and directives that outline theatre pre-deployment training requirements with emphasis on specific requirements; will be familiar with potential threats and enemy TTP's through vetted sources; layering and sequencing of training and readiness standards, Mission Essential Tasks List (METL) and emerging concepts from the Regimental/Group to Fire Team/Detachment to level, functional intelligence/operations integration, and the practical development, usage, analysis of intelligence products to support training

About the Role

RESPONSIBILITIES: TTS support integration of emerging tactics, techniques and procedures (TTP) and lessons learned that set the foundation for enhanced war fighting skills, across the MAGTF.

Responsibilities

  • Provide functional knowledge of the use and incorporation of enablers and systems to challenge optimal incorporation within their capabilities and limitations.
  • Understand and be able to articulate the full operational applicability of functions for the optimal use and integration of products and capabilities.
  • Maintain liaison with Operations/Intelligence sections and POC's within MEF and all MSC's (Div/MLG/MAW/MEU's/SPMAGTF's).
  • Develop reports and briefings at the Battalion/Squadron/Headquarters level and below recommending training resources available to meet unit training needs and IOT track USMC service and theater level training requirements capturing service approved and command directed training for units designated to deploy.
  • In support of the USMC Systems Approach to Training (SAT), facilitate the TSC 8-step Training and Exercise Design and Development Process that focuses on the Unit Commander's METL, guidance, associated T&R tasks, and full use of available resources in order to design training and exercises that meet Commander's objectives and adheres to USMC training principles.
  • Support integration of emerging tactics, techniques and procedures (TTP) and lessons learned that sets the foundation for enhanced war fighting skills.
  • Facilitate exercise scenario design, and the development of training objectives for supported units, local Supporting Establishment, and various agencies and services.
  • Facilitate linkages to METL, T&R manual and PTP throughout all training.
  • Analyze physical training resources in order to enable improved training and optimize support.
  • Coordinate operations and support requirements and employment of designated training enablers.
  • Facilitate the incorporation of training systems and training enablers within live, virtual and constructive training environments.
  • As required, maintain awareness of current deployment requirements and the resources.
  • Maintain awareness of current annual training requirements.
  • Coordinate with other TECOM home station training support activities training to increase the flow of information to supported units, agencies and organizations within region of influence.
  • Review Automated Message Handling System, and other appropriate resources to maintain situational awareness of new/changed training requirements, and initiatives pertaining to training and exercises.
  • Provide input, and manage Training Support Request(s) on the TECOM VCE/Share Point.
  • Provide input for the monthly government metric report and the vendor deliverable MSR for review by program management.
  • Implement and provide feedback on training doctrine.
  • Review internal AARs post exercise and reinforce the analysis of AARs prior to support of a new exercise.
  • Compile required data, and reporting information.
  • Adhere to and facilitate the TSC Standard Operating Procedures and the TSC Administrative Desktop Procedures.

Qualifications

  • HS Degree
  • Secret Clearance
  • Systems Approach to Training (SAT)
  • Demonstrated in-depth knowledge of exercise planning/execution
  • Demonstrated experience working in and leading small working groups
  • Operational deployment experience
  • S. Military, Company or Battalion/Squadron level operations/training experience.
  • 8+ years: Military Experience
  • USMC experience desired
  • Understands the MAGTF concept for training MSCs
  • Proven experience communicating and coordinating with Battalion/Squadron (+) level leadership

Required Skills

  • Expert level knowledge of Microsoft Office applications (Word, Excel, Access, PowerPoint, Outlook), Adobe, and other media type software.
  • Has knowledge of commonly-used concepts, practices, and procedures with-in a particular field specifically related to supported Military Occupational Specialties.
  • A wide degree of creativity and latitude is required.
  • Excellent communication and interpersonal skills.
  • Must be able to work independently with little or no supervision, be exceedingly well organized, flexible.
  • Proven experience in successfully managing projects and personnel.
  • Confidential data and information management experience required.
  • Strong familiarity with government regulations and directives pertaining to confidentiality, document retention, and local project site protocols.
  • Strong organizational skills and detail oriented.
  • Ability to multi-task.
  • Demonstrated ability to perform diverse duties under operating and deadline constraints.
  • Driver's License, ability to operate private, commercial and Government owned motor vehicles (POV/GOV).

Preferred Skills

  • General expertise/familiarity with adherence to the tenants of the USMC Systems Approach to Training (SAT);
  • Marine Corps Planning Process;
  • Marine Corps Task List;
  • Unit Training Management (UTM) Program and Guide;
  • Marine Corps Force Generation Process;
  • Training and Readiness (T&R) programs, policy, standards, and available resources/providers to satisfy training requirements;
  • Marine Corps Combat Readiness Evaluation (MCCRE) program;
  • Marine Air Ground Task Force Training Program (MAGTFTP);
  • Marine Corps Lessons Learned (MCCLL);
  • Training doctrine, tactical operations, and MAGTF integration, as well as methods of training;
  • Training design and execution, designing exercises using contemporary exercise design processes and supporting software/tools such as utilization
internship
Network Administrator
🏢 Questeq
Salary not disclosed

Who we are:

We are Questeq and we stand for quality. Our technology teams possess the tools to make a real impact. Working with schools is our niche, making positive cultural changes towards digital transformation is our mission. We bridge the gap between technology and curriculum, which drives innovation in the classroom. Imagine what a school can accomplish where every student has the latest technology and is provided the means for total utilization. That is Questeq.

What you will be doing:

The Network Administrator (On-Site) will join the talented team at the Greensburg Salem School District. You will be responsible for planning, implementing and maintaining the school's technology infrastructure with emphasis on supporting data center systems and enterprise network connectivity.

RESPONSIBILITIES:

  • Provides network infrastructure support for a school district environment comprised of multiple locations.
  • Establishes and maintains all server equipment and associated operating systems, including all physical and virtual iterations of such equipment.
  • Ensures server availability is maintained at proper service levels through proactive monitoring, measurement, planning, and change management.
  • Establishes redundancy methods and failover procedures for the virtualized environment.
  • Establishes and conducts backup procedures for all server instances and core data repositories/databases.
  • Administers all active directory and domain level contexts for computers, groups, and users.
  • Configures and supports the hardware and operating platforms that underlay the following services: Student Information System (SIS), Gradebook, Parent Portal, Learning Management System, Library Operations, Financial Operations, Email & Collaboration, Instructional Application Databases, Online Assessment Services, etc.
  • Collaborates with the Questeq Network Operations Center to maintain hardware and software for the districts core and edge networking components (switches, routers, firewalls, fiber wan links, broadband Internet, wireless access points, wireless controllers, cable plant, storage area network appliances, networked security appliances, etc.)
  • Installs, configures, monitors, and maintains network protocols, and addressing.
  • Maintains Internet connectivity and provisions access to publicly accessible services.
  • Maintains local connectivity and sustains functional access to hosted client-server applications and other privately accessible services.
  • Responsible for troubleshooting all 3rd Tier escalation of infrastructure support issues and coordinating with the Questeq Network Operations Center or 4th Tier vendors for any compulsory assistance.
  • Responsible for daily management of assigned help desk ticket queues with adherence to established thresholds for response.

KNOWLEDGE AND SKILL REQUIREMENTS:

  • A minimum of three years of successful experience with the design, specification, installation and support of local and wide area computer networks.
  • Excellent prioritization and project management skills
  • Microsoft Active Directory & Group Policy experience
  • Microsoft SCCM experience preferred
  • Microsoft Cloud Technologies including Azure and EMS are desirable
  • Experience with IP routing and bandwidth management
  • Wireless network experience
  • Microsoft Windows 7 and above experience
  • Endpoint deployment experience
  • Sharepoint Experience highly desirable
  • Good written and verbal communication skills
  • Excellent customer service skills
  • Proven technical expertise in desktop, network, server and peripheral device maintenance, installation and management
  • Proven technical experience in Hardware and Software rollouts
  • Willingness to learn and take direction

EDUCATION/TECHNICAL CERTIFICATIONS:

  • Bachelors or Associates degree in technology related field (Highly desirable) or equivalent experience
  • Industry certifications (CNE/MCSE/Network+/ITIL 3.0) highly desirable
  • Must be able to pass Child Abuse History, Criminal, and Fingerprinting Clearances
  • This is a full-time position offering medical, dental, vision and a 401K with company match
Not Specified
IT Services Administrator
🏢 Jobot
Salary not disclosed
Portland 2 weeks ago
IT Services Administrator II This Jobot Job is hosted by: Melanie Courtney Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume.

Salary: $55,000
- $65,000 per year A bit about us: Our client was established to bring together industry-leading residential and commercial HVAC, electrical, and plumbing companies.

Why join us? Health, Vision, and Dental Insurance, Voluntary Life and AD&D, 401K with up to a 4% employer match, Paid holidays, vacation, and sick leave Job Details Are you a tech-savvy problem solver with a passion for helping others? Do you thrive in fast-paced environments and enjoy working with new technology? If so, we have the perfect opportunity for you! We are looking for an IT Services Administrator II to help provide comprehensive IT administration and support to ensure the seamless operation of our IT systems.

This role requires proficiency in Level 2/3 support, desktop support, mobile device management (MDM), mobile security, cybersecurity, Microsoft Azure and Entra services, asset management, and a strong understanding of networking.

The IT Services Administrator II will troubleshoot complex technical issues, mentor and collaborate with other, account administration and help support user issues.

This is a remote/hybrid role, primarily involving remote work.

However, candidates must reside within a 60-minute commute of a local Collaboration Center or Brand to ensure timely response to any on-site requirements on an as-needed basis.

While these visits may be infrequent, the ability to promptly address on-site requirements is essential.

1.1 Responsibilities Provide technical support for hardware, software, and networking issues across servers, desktops, laptops, and mobile devices.

Support local/remote network systems, including Ubiquiti, and manage Intune/Entra, Microsoft Teams, and Exchange.

Conduct regular security audits and risk assessments.

Respond to and manage cybersecurity incidents.

Conduct desktop support, including installations, upgrades, and patch management.

Support mobile devices like iOS or Android tablets or phones, including Mobile Device Management (MDM) solutions.

Coordinate and administer Entra (Azure) directory services, user authentication and privileges, across multiple tenants Provide support for Office 365, including SharePoint and OneDrive.

Support of low-code Microsoft PowerApps and/or Power Automate.

Support of Microsoft M365 Copilot, ChatGPT for Business, and other agentic AI services Document and track support requests, ensuring timely resolution.

Coordinate and manage IT incident response, ensuring timely resolution and documentation of incidents.

Adheer to IT change management processes to ensure smooth transitions and minimal disruption to services.

Help support disaster recovery plans to ensure business continuity in case of major IT failures.

Assist with asset management, ensuring accurate tracking, deployment, and lifecycle management of IT equipment.

Document processes, procedures, and resolutions to ensure knowledge sharing and continuity.

Participate in an on-call rotation to provide timely support and resolution of issues as they arise.

Mentor and guide team members, providing support as needed.

Collaborate with others to implement and maintain IT policies and security protocols.

Coordinate with external vendors and service providers to ensure quality and timely IT support and service delivery.

Identify and recommend opportunities for continuous improvement in IT processes and procedures.

1.2 Non-Essential Responsibilities Performs other functions as assigned.

1.3 Knowledge, Skills, and Abilities or “The Ideal Candidate will have” 3+ years in an IT Support role, with Level 2 or 3 support experience.

Strong understanding of networking, server administration, and cloud platforms like Azure.

Strong knowledge of Microsoft Teams, Exchange, Office 365 administration and Intune/Entra or Active Directory.

Hands-On experience with MDM tools such as Intune, Kandji, Jamf, or AirWatch.

Understanding of networking concepts such as DNS, DHCP, VLANs, and VPNs.

Knowledge of local network systems, particularly Ubiquiti.

Experience with Datto RMM or similar support tools and ITSM suites like Kaseya 365, including CMDB tools like IT Glue.

Proficiency with Windows environments, macOS a plus.

Experience with managed cybersecurity platforms and EDR (endpoint protection, detection, and response) solutions.

Strong problem-solving skills and a keen attention to detail.

Strong organizational skills and attention to detail.

Strong interpersonal skills: such as telephony skills, communication skills, active listening, and customer care.

Strong ability to provide a high level of support with a customer-first attitude.

Strong ability to analyze information and use logic and process to address work-related issues and problems.

Ability to seek out opportunities to increase internal user satisfaction and deepen client relationships.

Ability to multi-task and prioritize workload.

Ability to meet deadlines.

Maintain and secure sensitive/confidential information.

Ability to work proficiently with Microsoft Word, PowerPoint, Outlook, and Excel.

Average manual dexterity work using a PC, phone, sorting, filing, and other office machines.

Ability to work weekends and overnight hours as needed.

1.4 Work Conditions and Physical Demands Primarily sedentary work in a general home or office environment Ability to communicate and exchange information Ability to comprehend and interpret documents and data Requires occasional standing, walking, lifting, and moving objects (up to 50 lbs.) Requires manual dexterity to use computer, telephone, and peripherals May be required to work extended hours for special business needs Ability to work in the office or on site as required Must reside within a 60-minute commute of a local Collaboration Center or Brand to ensure timely response to any on-site requirements on an as-needed basis.

1.5 Minimum Education Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent technical training/experience.

Additional years of experience can be considered in lieu of a degree.

1.6 Certifications (Required/Desired) Desirable, any relevant certification, including but not limited to: CompTIA A+ CompTIA Network+ CompTIA Security+ Microsoft Certified: Security, Compliance, and Identity Fundamentals Microsoft 365 Certified: Fundamentals certifications Microsoft Certified: Modern Desktop Administrator Associate Microsoft 365 Certified: Modern Desktop Administrator Associate Microsoft 365 Certified: Messaging Administrator Associate Microsoft Certified: Windows Virtual Desktop Specialty Microsoft Certified: Security Operations Analyst Associate Microsoft 365 Certified: Security Administrator Associate Microsoft Certified: Information Protection Administrator Associate Microsoft 365 Certified: Enterprise Administrator Expert Microsoft 365 Certified: Teams Administrator Associate MCP (Microsoft Certified Professional) MCSE (Microsoft Certified Systems Engineer) CISSP (Certified Information Systems Security Professional) 1.7 Minimum Related Work Experience Minimum 3 years’ experience troubleshooting software and hardware issues, including desktops and laptops, with a strong background in IT infrastructure, systems engineering, network, and project management.

Experience with installation, configuration, security patching, and troubleshooting of MS Windows OS.

Proficiency in Microsoft technologies, including but not limited to Active Directory (AD), Entra, Intune, and MECM/SCCM.

Experience with scripting and deploying services using PowerShell.

Understanding of application packaging and delivery.

Knowledge of Modern Desktop Administration (deploying, configuring, securing, managing, and monitoring devices and client applications in an enterprise environment).

Familiarity with network protocols and troubleshooting.

Experience with network configuration and management, including routers, switches, and firewalls.

Understanding of network security principles and practices, including VPNs, encryption, and intrusion detection/prevention systems.

Experience with security patch management and vulnerability assessments.

Excellent communication and verbal skills, as well as business acumen.

Interested in hearing more? Easy Apply now by clicking the "Apply Now" button.

Jobot is an Equal Opportunity Employer.

We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws.

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Sometimes Jobot is required to perform background checks with your authorization.

Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.

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Not Specified
Technology Support Specialist II or III
Salary not disclosed
Arcata, CA 2 weeks ago
Technology Support Specialist II or III

Job no: 554160
Work type: Staff
Location: Northern California: Humboldt
Categories: Bargaining Unit: Unit 9 - CSUEU - Technical Support Services, Appointment Type: Temporary, Time Basis: Full Time, Job Search Category/Discipline: Information Systems & Technology, Workplace Type (Exclude Inst Fac): On-site (work in-person at business location), Workplace Type (Exclude Inst Fac): Telecommute eligible (work onsite as scheduled and/or as requested and telecommute as scheduled)

Technology Support Specialist II or III

Information Technology Services

554160

Close Date: 03/05/26

Temporary

At Cal Poly Humboldt, bold hearts and open minds shape the future.

Founded in 1913, Cal Poly Humboldt began as a small college for teachers. Today Humboldt has grown into a comprehensive university with rigorous science and liberal arts programs. Designated a polytechnic in 2022, Cal Poly Humboldt provides hands-on, impactful educational opportunities that lead to meaningful, measurable outcomes for the individual, for the state, and the world.

Cal Poly Humboldt is proud to have more than 6,000 students of all backgrounds spread across 61 majors, 13 graduate programs, and 4 credential programs - all of whom contribute passion and creativity within their fields and set the stage for a future grounded in equity and sustainability. Hands-on learning, inspired teaching, ground-breaking research, and thought-provoking creative activity happen daily at Humboldt.

Finding a better future is a task for the bold and open, the down-to-earth and visionary. Cal Poly Humboldt strives to cultivate these qualities in leaders, innovators, and scholars in every field.

Job #554160 Technology Support Specialist, Technology Support Specialist II or III,

Compensation

Tech Support Specialist II

CSU Classification Range: $5,787 - $8,430 (Step 1- Step 20)

Anticipated Hiring Range: $5,787- $6,389 (Step 1 - Step 6)

Tech Support Specialist III

CSU Classification Range: $6,492 - $9,458 (Step 1 - Step 20),

Anticipated Hiring Range: $6,492 - $7,168 (Step 1-6).

Final salary placement is commensurate with experience, internal equity, and budget considerations.

This is a temporary, full-time, benefited, non-exempt, 12-month pay plan in the Information Technology Services Department. This position comes with a premium benefits package that includes outstanding vacation, medical, dental, and vision plans, life insurance, voluntary pre-tax health and dependent care reimbursement accounts, a fee waiver education program, membership in the California Public Employees Retirement System (PERS), and 15 paid holidays per year. Additional benefits information can be found at Summary:

The Technology Support Specialist provides advanced technical support to faculty, staff, and students to ensure effective and secure use of campus technology resources. The position supports computing equipment and software in labs, classrooms, offices, and conference rooms, serving as a direct customer interface in a complex computing environment. It guides users in existing and emerging technologies, manages multiple priorities with accountability for results, and delivers efficient, effective customer service tailored to diverse end users and business practices.

The role designs, maintains, documents, and recommends technology upgrades, applying advanced expertise to ensure seamless integration and alignment with campus technology objectives. Working in a high-volume support setting, the specialist maintains organized workflows, collaborates with ITS colleagues and campus partners, and promotes a customer centered service approach grounded in professionalism, clear communication, support for Diversity, Equity, and Inclusion, student success, reliable service delivery, and continuous improvement.

Key Responsibilities:

Technical Support and Troubleshooting

TSS II - 40%
Provide technical support to faculty, staff, and students through multiple channels including in-person, phone, email, virtual, and ticketing systems.Diagnose, troubleshoot, and resolve hardware, software, networking, and security issues for computers, laptops, printers, mobile devices, and other technology equipment.Support classroom and lab technology including projectors, cameras, microphones, speakers, document cameras, and other AV and HyFlex systems.Perform and coordinate repairs and replacements of computing and AV equipment.Escalate complex technical issues to advanced support teams as appropriate.
TSS III - 30%

All above plus:
Research complex support questions/problems and identifies solutions.
Installation, Configuration, and Maintenance - 35%

TSS II & III
Install, configure, and maintain standard desktop and laptop computers, mobile devices, printers, and related peripherals.Complete standard software installations, updates, and configurations, including patch management and backups.Support computer deployments using standard configuration processes and tools.Perform system, application, and database maintenance to ensure stability and performance.Assist with technology asset inventory data entry
Technology Planning, Consultation, and Development

TSS II - 5%
Evaluate and advise on technology needs for classrooms, labs, offices, and other campus spaces.Provide technical guidance on the procurement, setup, and deployment of standard technology equipment.Recommend changes and improvements to equipment, software, and support processes to enhance efficiency.
TSS III - 10%

All the above plus:
Develop standardized and specialized equipment or application configurations that support instructional and research needs.Collaborate with IT and campus stakeholders to research, recommend, and implement appropriate technology solutions.Optimize technology resources to ensure reliable and effective operations.
Documentation, Training, and Communication - 10%

TSS II & III
Create and maintain user documentation, FAQs, and training materials for technology tools and best practices.Develop and deliver technology training sessions to educate users.Collaborate with other ITS staff to create and maintain documentation for ITS services and procedures.Maintain accurate records of service activities via ticketing system or other means.Collaborate courteously and effectively with ITS colleagues and campus users through open communication and teamwork.
Projects, Collaboration, and Continuous Improvement

TSS II - 5%
Provide constructive input and feedback to improve IT services and participate in team planning sessions.Participate in small or specialized technology support projects.Maintain current working knowledge of computers, software, networking, AV, and emerging technology trends through ongoing professional development.Collaborate in a courteous, flexible, and open manner with other ITS staff and campus users through frequent team contact and mutual support, excellent communication, and responsiveness.
TSS III - 10%

All the above plus:
Initiate, lead or participate in small or specialized technology support projects. Prepare related reports and documentation as required.Maintain current and in-depth knowledge of computers, software, networking, AV, video conferencing, and emerging technology trends through ongoing professional development.Research and implement innovative solutions to meet evolving functional requirements and/or resource constraints.
Other Duties as Assigned - 5%

TSS II & III

Knowledge, Skills, and Abilities Associated with this Position Include:

TSS II

As listed in Classification Standards:
Ability to effectively communicate with a diverse population.General knowledge of information technology systems, applications, and networks.Knowledge and expertise in hardware and software troubleshooting and related technology support practices.Attention to detail and accuracy.Ability to maintain confidentiality and appropriately handle sensitive information.Ability to work independently and as part of a team as well as build relationships with diverse stakeholders.Computer skills to appropriately respond to IT complaints and issues.Knowledge of network connectivity, server administration, and system troubleshooting.Knowledge and ability to apply consultative skills to assess user needs and provide appropriate technology support.Strong organizational skills to plan, organize, and manage technology support delivery and complete related small projects.Strong communication and interpersonal skills with the ability to present technical information to technically diverse audiences in a clear and concise manner and produce technology educationmaterials.Strong analytical skills to evaluate technology and configure and deploy systems updates, and troubleshoot.Skill in providing direction and training to others.Proficiency in using applicable software or technology systems.Knowledge of university policies, data needs, and data privacy regulations.
As related to the major responsibilities for this position:
Commitment to equity, inclusion, and cultural humility in serving a diverse campus community.Working knowledge of current Apple and Microsoft operating systems.Working knowledge of Print Management and printer deployment processes on Windows and macOS.Working knowledge of Microsoft Endpoint Management Configuration Manager (MECM) and Jamf.Ability to install applications, configure, and support mobile devices (e.g. iOS, Android)Ability to monitor and remediate endpoint device vulnerabilities.Knowledge of classroom technology, including hyflex systems (Zoom, cameras, and microphones).Ability to use a ticketing system.Knowledge of workstation security (e.g. anti-malware software, access control, and log analysis) Working knowledge viewing and augmenting Windows registry.Excellent systems troubleshooting skills, including knowledge of applying diagnostic techniques and systematic troubleshooting paradigms for problem-solving.Ability to maintain intellectual flexibility, technical curiosity, and a commitment to continuous learning and adapting to emerging technologies.Ability to gracefully adjust to frequent change.Organizational and time management skills to manage and prioritize multiple tasks, and follow through on tasks independently and effectively while maintaining attention to detail and accuracyAbility to understand when collaboration with other ITS teams is needed to solve a task, and to function cooperatively and productively as a team member.Ability to explain technical details to others in non-technical language.Ability to develop and communicate standard operating procedures and high quality technical documentation for end users and technical staff.
TSS III

All the above plus:

As listed in Classification Standards:
Advanced knowledge and expertise in hardware and software troubleshooting including experience with enterprise-level systems and applications.Demonstrates competence in independently applying advanced judgment to support enterprise IT solutions.Advanced communication and interpersonal skills to provide recommendations to persuade stakeholders and management regarding technology support.Analytical skills to understand problems from a broad perspective and discern applicable underlying principles to conceive and develop strategic solutions.
As related to the major responsibilities for this position:
Strong organizational and time management skills to plan, organize, and manage technology support delivery, complete related small projects, and follow through on tasks independently and effectively while maintaining attention to detail and accuracyAdvanced troubleshooting skills across Windows, macOS, and networked computing environments.Knowledge of networks, data communication, and multimedia systems, including configuring and troubleshooting networks, and basic understanding of network fundamentals, including protocols, DHCP, DNS, etc.Ability to install and configure Windows, macOS, and Chrome systems and applications in a managed, networked computing environment.Knowledge, skills, experience, and communication skills required to work independently on the majority of tasks without supervision or guidance from a Lead or ManagerAbility to develop and communicate standard operating procedures and high quality technical documentation for end users and technical staff.
Minimum Qualifications:

TSS II

Equivalent to a bachelor's degree in a related field and two years of relevant experience. Additional experience which demonstrates acquired and successfully applied knowledge and abilities shown below may be substituted for the required education on a year-for-year basis. An advanced degree in a related field may be substituted for the required experience on a year-for-year basis.

TSS III

Equivalent to a bachelor's degree in a related field and four years of relevant experience. Additional experience which demonstrates acquired and successfully applied knowledge and abilities shown above may be substituted for the required education on a year-for-year basis. An advanced degree in a related field may be substituted for the required experience on a year-for-year basis.

Preferred Qualifications:

TSS II
Advanced troubleshooting skills across Windows, macOS, and networked computing environments.Advanced knowledge of Active Directory, Group Policy, and Print Management systems.Demonstrated ability to support hyflex and multimedia classroom technologies, including Zoom, cameras, and audio systems.Strong knowledge of network fundamentals, including protocols, DHCP, DNS, etc.Demonstrated ability to implement and maintain endpoint security, including vulnerability remediation.High degree of proficiency with Microsoft 365, Adobe Acrobat, Google Workspace for Education, and other collaboration and productivity applications.Familiarity with mobile device management (MDM) solutions across multiple platforms.Strong organizational and project management skills, with the ability to manage multiple priorities and deadlines.Ability to use PowerShell and other scripting languages for automation and system management.Working knowledge of Active Directory environment and Group Policy.Knowledge of networks, data communication, and multimedia systems, including configuring and troubleshooting networks, and basic understanding of network fundamentals, including protocols, DHCP, DNS, etc.Working knowledge of Microsoft Endpoint Management Configuration Manager (MECM) and Jamf.Demonstrated ability to provide software and hardware support in large-sale deployment or enterprise environments.
TSS III
Working or advanced knowledge of Active Directory, Group Policy, and Print Management systems.Demonstrated ability to support hyflex and multimedia classroom technologies, including Zoom, cameras, and audio systems.Demonstrated ability to implement and maintain endpoint security, including vulnerability remediation.Familiarity with mobile device management (MDM) solutions across multiple platforms.Ability to use PowerShell and other scripting languages for automation and system management.Demonstrated ability to provide software and hardware support in large-sale deployment or enterprise environments.Ability to install, configure, and support mobile computing solutions on various platforms.Ability to proficiently utilize Microsoft Endpoint Manager (MECM) and Jamf.Strong knowledge of network fundamentals, including protocols, DHCP, DNS, etc.Strong organizational and project management skills, with the ability to manage multiple priorities and deadlines.High degree of proficiency with collaboration and productivity applications such as Microsoft 365, Adobe Acrobat, Google Workspace for Education.
Application Procedure: To apply, qualified candidates must electronically submit the following materials by clicking the Apply Now button:

Letter of InterestResume or Curriculum VitaeContact information for at least three professional references
Application Deadline: The deadline to submit application materials is 11:55 p.m. on 03/05/26

Any inquiries about this recruitment can be directed to or Cal Poly Humboldt's Human Resources Office at (7

We acknowledge that Cal Poly Humboldt is located on the unceded lands of the Wiyot people, where they have resided from time immemorial. We encourage all to gain a deeper understanding of their history and thriving culture. As an expression of our gratitude we are genuinely committed to developing trusting, reciprocal, and long lasting partnerships with the Wiyot people as well as all of our neighboring tribes. Cal Poly Humboldt was the first campus in the California State University system to offer a stand-alone major in Native American Studies.

Cal Poly Humboldt is committed to enriching its educational environment and its culture through the diversity of its staff, faculty, and administration. Persons with interest and experience in helping organizations set and achieve goals relative to diversity and inclusion are especially encouraged to apply.

Working in the state of California is a condition of employment for this position. Even if part or all of an employee's assignment can be performed remotely, the employee must maintain a permanent residence in the state of California. The employee must be able to accept on-campus work assignment, as assigned, and come to campus when needed. This position is telecommute eligible; work on-site as scheduled or as requested and telecommute as scheduled.

CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measure established by each campus. The systemwide policy can be found at CSU Vaccination Policy and any questions you have may be submitted to

Cal Poly Humboldt hires only individuals lawfully authorized to work in the United States. This position may be considered a "Campus Security Authority", pursuant to the Clery Act, and is required to comply with the requirements set forth in CSU Executive Order 1107 a condition of employment.

CAL POLY HUMBOLDT IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS (e.g. H1-B VISAS)

Evidence of required degree(s), certification(s), or license(s) is required prior to the appointment date. Satisfactory completion of a background check (including a criminal records check, employment verification, and education verification) is required for employment. Cal Poly Humboldt will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or if it is discovered that the candidate knowingly withheld or falsified information. Certain positions may also require a credit check, motor vehicle report, and/or fingerprinting through Live Scan service. Failure to satisfactorily complete or adverse findings from a background check may affect the employment status of candidates or continued employment of current CSU employees who are being considered for the position.

All university programs and activities are open and available to all regardless of race, sex, color, ethnicity or national origin. Consistent with California law and federal civil rights laws, the Cal Poly Humboldt provides equal opportunity in education and employment without unlawful discrimination or preferential treatment based on race, sex, color, ethnicity, or national origin. Our commitment to equal opportunity means ensuring that every student and employee has access to the resources and support they need to thrive and succeed in a university environment and in their communities. Cal Poly Humboldt complies with Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, the California Equity in Higher Education Act, California's Proposition 209 (Art. I, Section 31 of the California Constitution), other applicable state and federal anti-discrimination laws, and CSU's Nondiscrimination Policy. We prohibit discriminatory preferential treatment, segregation based on race or any other protected status, and all forms of discrimination, harassment, and retaliation in all university programs, policies, and practices. Cal Poly Humboldt is a diverse community of individuals who represent many perspectives, beliefs and identities, committed to fostering an inclusive, respectful, and intellectually vibrant environment. We cultivate a culture of open dialogue, mutual respect, and belonging to support educational excellence and student success. Through academic programs, student organizations and activities, faculty initiatives, and community partnerships, we encourage meaningful engagement with diverse perspectives. As a higher education institution, we are dedicated to advancing knowledge and empowering individuals to reach their full potential by prioritizing inclusive curriculum development, faculty and staff training, student mentorship, and comprehensive support programs. At Cal Poly Humboldt, excellence is built on merit, talent, diversity, accessibility, and equal opportunity for all.

Mandated Reporting: This position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

Additionally, all CSU staff and faculty receive training annually on their obligations in responding to and reporting incidents of sexual harassment and sexual violence. You will be notified by email when you are required to take this mandated training.

Class Code: [0481, 0482]
Publication Date: [02/19/2026]

Advertised: 19 February 2026 Pacific Daylight Time
Application Closes: Pacific Daylight Time

To apply, visit ©2025 Inc. All rights reserved.

Posted by the FREE value-added recruitment advertising agency

jeid-445ee2cb812b2f449f473b13defe6865 JobiqoTJN. Keywords: Computer Support Specialist, Location: Arcata, CA - 95518
Not Specified
Senior Engineer
Salary not disclosed
North Olmsted, OH 2 weeks ago

Starfish Computer Corporation’s Managed Services Engineer (Level 3) is responsible for the on-going and continuous operation of our clients’ Information technology environments.Highly trained and certified, the Engineer, Level 3, is an expert in infrastructure technologies including networking (switching, routing, command lines, dynamic / static routes), security, servers and domains, virtualization, data storage and recovery.


The Engineer, Level 3, is assigned as the primary person to oversee and own all technical aspects of the assigned clients’ environments and projects. They work in concert with Starfish Computer Corporation’s internal Help Desk and technical resources (with dedicated Level 1 and Level 2 support), the client’s own on-site support technicians (if any), and other Starfish team members to deliver managed services offerings and project executions to our clients that are “best in class”.


Job Functions & Responsibilities:

  • Install, configure, monitor, and maintain network equipment, including routers, switches, and firewalls, across multi-vendor environments (Cisco IOS and HPE Aruba).
  • Design, implement, and manage IP addressing schemes, including subnetting and supernetting, to optimize network performance and security.
  • Configure and manage VLANs to segment network traffic, enhance security, and improve network efficiency.
  • Routing & Switching: Implement and troubleshoot both static and dynamic routing protocols (e.g., OSPF, BGP, EIGRP) to ensure efficient data flow and high availability.
  • Troubleshooting & Resolution: Monitor network performance, identify issues, and troubleshoot complex network problems using various tools and techniques (e.g., packet captures, CLI tools).
  • Manage, support, install and upgrade Microsoft servers in physical and virtual environments.
  • Optimize the client’s service offering including Microsoft platforms, IP networking, telephony platforms, storage and data protection and recovery, mobile devices, servers, laptops, desktops, virtualization.
  • Coordinate efforts on behalf of assigned clients between themselves, client support teams and Starfish internal resources.
  • Act as the lead technical resource for assigned managed services clients.
  • Ensure that the client environment is comprehensively documented and keep Starfish internal management systems up-to-date.
  • Create preventative maintenance plans with detailed instructions that Level 1 and Level 2 engineers can reliably execute – either remotely or at client site.
  • Work directly with Level 1 and Level 2 engineers to identify and resolve potential or on-going problems.
  • Recommend capacity and performance plans for assigned client environments.
  • Evaluate and schedule appropriate response to scheduled or unscheduled outage notifications.
  • Coordinate and manage upgrades or changes in the client’s environment.
  • Determine root cause analysis of service outages and complete or coordinate resolutions.
  • Documents, tracks, and monitors all incoming service requests to completion
  • Assists in the preparation of client and prospect proposals and project plans including timeframes, budget estimates (time) and project milestones
  • Be the lead technical resource for the assigned clients’ projects while maintaining a balance between the roles of project manager and technical advisor
  • Ensures personally that all support tickets classified as P2 or P1 have been resolved
  • Completes and closes out service orders within service ticket application


General Requirements & Information:

  • Working locations include a mix of the office (in-office work is required during on-boarding period), remote and client locations.
  • Full-time position
  • Competitive salary and benefits package
  • Ability to travel locally to various client locations
  • Participate in an on-call support rotation (current rotation is once every eight (8) weeks)


Technical Requirements, Skills & Experience:

  • Two years of on-site client experience or MSP experience
  • 5-7 years of experience in IT support, customer service, help desk, or call center operations working in a multi-customer environment
  • In-depth knowledge of Cisco IOS and/or Aruba AOS/Aruba CX operating systems.
  • Strong understanding of networking principles and protocols (TCP/IP, DNS, DHCP).
  • Expertise in IP subnetting, supernetting, and VLAN configurations.
  • Proficiency in configuring static routes and dynamic routing protocols.
  • Active Directory, 0365, VMware and/or Hyper-V skills and integration experience
  • Experience supporting MS Windows Server, MS Exchange and MS SQL
  • Experience with Watchguard (preferred) or related firewalls
  • Demonstrable experience with vendor management
  • Working knowledge of infrastructure monitoring tools
  • Creates and maintains network and system documentation
  • Strong technical troubleshooting and communications skills
  • Excellent client relationship management skills
  • Cisco CNA or Cisco CCIE preferred, but not required.
  • CompTIA A+, Network+, and Security+ preferred, but not required.
  • MCITP, MCSE certification a plus
  • 4-year degree or equivalent work experience
Not Specified
Nuclear Medicine Technologist
Salary not disclosed
Rutland, Vermont 2 weeks ago


RRMC is excited to announce the arrival of a new state-of-the-art PET CT scanner coming in 2026 – a significant advancement in our diagnostic imaging capabilities. This cutting-edge technology is a powerful tool that will enable our medical team to detect and diagnose conditions with greater accuracy, speed, and clarity than ever before. Our investment in this advanced technology reflects Rutland Regional’s ongoing commitment to providing world-class care and ensuring our patients have access to the latest innovations in medical imaging.



Under the supervision of a radiologist, and direction of the Lead Nuclear Medicine Technologist, this position competently performs imaging on nuclear medicine equipment.  Responsible for following scanning and imaging protocols.  Must have the ability to recognize cross-sectional anatomy, performs scans and inject isotopes where applicable.  Responsible for providing service excellence and complying with hospital policies and procedures.  Uses the RIS/PACS and HIS for proper recording of patient exams and dissemination of patient results.



 



Minimum Education




  • High School graduate or equivalent
  • Must have completed an AMA approved and accredited Nuclear Medicine Technology program 
  • Graduate of an accredited School of Radiologic Technology


Minimum Work Experience




  • Recent, up to one year, hospital related experience
  • Digital Imaging and post processing PACS experience


Required Licenses/Certifications




  • Must be certified by the nuclear medicine technology certification board (N.M.T.C.B.) or ARRT certification
  • Must possess current Vt. state NMRT license
  • BLS Certification through American Heart Association
  • Must obtain 24 ECE credits, in a two year period, for re-certification and licensure


Required Skills, Knowledge and Abilities




  • Advanced assessment skills pertinent to the specialty area.
  • Knowledge & ability to change procedure and/or perform additional studies to evaluate and demonstrate the area of concern, providing optimal diagnostic exams.
  • Ability to evaluate the appropriateness of examinations based on the clinical information provided.
  • Ability to plan, organize, set goals and objectives for review and evaluation.
  • Intermediate Microsoft desktop application skills (Outlook, Word, Excel).


Pay Range = $38.91 - $56.68



PI3dfb376abc56-3631

Not Specified
Senior Tax Associate
🏢 Jobot
Salary not disclosed
Phoenix 2 weeks ago
Calling all Senior Tax Associate This Jobot Job is hosted by: Mordy Ornguze Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume.

Salary: $85,000
- $95,000 per year A bit about us: We are an accounting, tax, and consulting firm looking for someone who fits our culture, vision, work ethic, and team.

Our people strive to embody that saying every day.

We are a solutions-based firm that keeps a positive space, always.

We seek to add value to our clients, our people, and our culture, inside and outside of our office walls.

If you are looking for a company that will invest, motivate, and inspire you to aim high.

Why join us? BENEFITS: Medical, Dental, and Vision GAP Benefits Supplemental Benefits Life and AD&D Insurance Short- & Long-Term Disability Plans 401k with Company Matching Bonus Structure Flexible PTO with sick time Incentive Program Development Program Company Wellness Program Job Details OVERVIEW: We are seeking a detail-oriented and proactive Senior Tax Associate to join our NW Phoenix team.

The ideal candidate brings a strong foundation in accounting and analytics, thrives in a collaborative environment, and enjoys optimizing processes through data-driven insights.

This role supports multiple small entities and is key in financial reporting, analysis, and forecasting.

MAJOR RESPONSIBILITIES: Prepare and process Federal and State tax compliance reports.

Prepare individual and entity tax returns.

Reconcile general ledger accounts.

Perform general bookkeeping duties, including payroll and account reconciliations.

Assist in audits as needed.

Maintain a full schedule and manage deadlines effectively.

Follow strict protocols regarding file management and client confidentiality.

Input data accurately, schedule tasks, and verify job completion.

Regularly use Microsoft Office (Excel, Word, Outlook, Teams).

Utilize QuickBooks Online and Desktop proficiently.

Work within CCH accounting and tax software.

Other tasks as assigned.

KNOWLEDGE, SKILLS, AND ABILITIES: Exceptional attention to detail, accuracy, and organizational skills.

Strong customer service mindset and ability to build client relationships.

Excellent oral and written communication skills.

Ability to prioritize tasks and manage multiple deadlines in a fast-paced environment.

Strong team player with a service-oriented attitude.

Active listening and problem-solving capabilities.

Proficient understanding of GAAP.

Knowledge of Tax Basis Accounting (Cash and Accrual methods).

EDUCATION AND EXPERIENCE Bachelor’s degree in Accounting or Finance CPA preferred, but not required.

3–5 years of relevant experience in a similar tax/accounting role is preferred.

Interested in hearing more? Easy Apply now by clicking the "Apply Now" button.

Jobot is an Equal Opportunity Employer.

We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws.

Jobot also prohibits harassment of applicants or employees based on any of these protected categories.

It is Jobot’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.

Sometimes Jobot is required to perform background checks with your authorization.

Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.

Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at /legal.

By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners.

Frequency varies for text messages.

Message and data rates may apply.

Carriers are not liable for delayed or undelivered messages.

You can reply STOP to cancel and HELP for help.

You can access our privacy policy here: /privacy-policy
Not Specified
Telecom Voice Systems Engineer
🏢 Jobot
Salary not disclosed
San Francisco 2 weeks ago
This Jobot Consulting Job is hosted by: Merwan Zattam Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume.

Salary: $75
- $110 per hour A bit about us: We are a leading strategic service provider with over 25 years of experience helping organizations transform their technology infrastructure to drive business success.

Our team specializes in delivering innovative IT solutions across cloud services, cybersecurity, networking, data center modernization, and managed services.

With a client-centric approach, we empower businesses to overcome complex IT challenges and accelerate their digital transformation.

Our solutions are tailored to meet the needs of mid-market and enterprise clients across a wide range of industries, including healthcare, finance, government, and education.

Backed by a deep bench of certified experts and strategic partnerships with top-tier technology providers, we offer a comprehensive portfolio that includes cloud architecture and migration, disaster recovery, security operations, IT modernization, and more.

Our mission is to help organizations not just keep up—but stay ahead—in an ever-evolving technology landscape.

Why join us? Jobot Consultant Benefits As a W2 contractor through Jobot, you’ll have access to a comprehensive benefits package designed to support your health, well-being, and financial security: Health & Wellness Medical Insurance – Multiple plans available, including PPO and HDHP options Dental Insurance – Coverage for preventive, basic, and major services Vision Insurance – Includes exams, lenses, frames, and contact lenses Financial Benefits 401(k) Retirement Plan – Includes employer match to help you save for the future Weekly Direct Deposit – Reliable and convenient payment schedule Time Off Paid Sick Leave – In accordance with state and local laws Paid Holidays – Select paid holidays may apply depending on contract length and client Additional Perks Access to Jobot’s Dedicated Support Team – For payroll, HR, and benefits questions Career Support – Ongoing access to a recruiter who advocates for your career goals Option to Convert – Many Jobot contracts include potential for full-time hire Job Details The Expert Telecom Voice Systems Engineer will provide full-time, project-based technical expertise supporting the City and County of San Francisco’s enterprise-wide modernization of legacy Avaya PBX systems to modern VoIP and unified communications platforms, including Microsoft Teams VoIP, Cisco Unified Communications, Webex Soft Phones, and Webex Calling (Cloud).

This role focuses on migration, integration, cutover, and transition activities across multiple City departments and facilities.

The Engineer will work closely with the Department of Technology (DT), City stakeholders, and enterprise platform teams to ensure continuity of service, technical accuracy, and successful adoption of modern voice technologies.

This position is not operational support–focused; it is dedicated to implementation, migration, and transition delivery.

Key Responsibilities Provide project-based technical leadership for Avaya-to-VoIP migration initiatives across City departments Design, configure, and validate VoIP solutions including: Call routing and dial plans Voicemail and message waiting indicators Caller ID and E911 alerting Endpoint registration and provisioning Support and configure Microsoft Teams VoIP, Cisco Unified Communications, Webex Soft Phones, and Webex Calling Support Webex Contact Center environments and integrations with: Salesforce ServiceNow Calabrio Webex AI Agent Conduct site walkthroughs and inventory existing voice endpoints Support phone placement planning, floorplan documentation, and cutover readiness Validate VoIP readiness including network dependencies, Voice VLANs, QoS, and desktop client configuration Lead and support cutover and post-cutover activities, including troubleshooting and issue resolution Develop technical documentation and deliver training for City administrative and end-user staff Collaborate with DT to assess departmental needs and recommend best-fit VoIP solutions Support change management activities to minimize disruption during migrations Required Experience Five (5)+ years of hands-on experience supporting: Microsoft Teams VoIP Cisco Unified Communications (CUCM) Demonstrated experience participating in large-scale voice system migrations in production environments Minimum three (3) years of experience migrating: Avaya → Microsoft Teams VoIP Avaya → Cisco VoIP Experience supporting or integrating Webex Contact Center in public-sector or large enterprise environments Consulting or implementation experience delivering telephony modernization projects Experience migrating from legacy PBX systems (Avaya) to modern VoIP platforms Required Qualifications Strong expertise in VoIP and unified communications architectures Proficiency with: Microsoft Teams administration and troubleshooting Cisco Unified Communications Manager (CUCM) Familiarity with Avaya Communication Manager Solid understanding of: SIP and VoIP protocols Networking fundamentals (IP addressing, routing, QoS, security) Strong written and verbal communication skills Ability to work independently and collaboratively in a multi-department public-sector environment Strong analytical and problem-solving abilities Preferred Certifications Microsoft Certified: Teams Administrator Associate Microsoft Certified: Microsoft 365 Enterprise Administrator Expert Cisco CCNA / CCNP / Cisco Collaboration Specialist AudioCodes Certified Professional (ACP) or equivalent CompTIA Network+ ITIL Foundation Assignment Details Full-time assignment (2080 hours/year) Project term: 24 months with one option to extend up to 8 months Location: Bay Area; on-site visits across City and County offices as required Engagement type: Project-based implementation and migration support Interested in hearing more? Easy Apply now by clicking the "Apply Now" button.

Jobot is an Equal Opportunity Employer.

We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws.

Jobot also prohibits harassment of applicants or employees based on any of these protected categories.

It is Jobot’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.

Sometimes Jobot is required to perform background checks with your authorization.

Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.

Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at /legal.

By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners.

Frequency varies for text messages.

Message and data rates may apply.

Carriers are not liable for delayed or undelivered messages.

You can reply STOP to cancel and HELP for help.

You can access our privacy policy here: /privacy-policy
Not Specified
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