Remote Desktop Protocol Example Jobs No Experience Jobs in Usa

5 positions found

Job Automotive Detailer - Car Washer - Middleton
✦ New
Salary not disclosed
Middleton, WI 1 day ago
Automotive Detailer

Enterprise Mobility is seeking a responsible, dedicated person to join our team as a full time Automotive Detailer. This position pays $16 / hour and is located at 7520 Century Ave, Middleton, WI 53562.

Schedule available is:

  • Sunday: OFF
  • Monday: 7:30am-5:30pm
  • Tuesday: 7:30am-5:30pm
  • Wednesday: 7:30am-5:30pm
  • Thursday: 7:30am-5:30pm
  • Friday: 7:30am-5:30pm
  • Saturday: 8:00am-12:00pm (half day during the week if working Saturday)

We offer:

  • Paid time off
  • Consistent full time 40 hour per week schedule
  • Employee discount
  • Retirement savings plan including 401k with matching profit sharing
  • Health Insurance
  • Life Insurance
  • Dental Insurance
  • Vision Insurance
  • Training and development

We are dedicated to upholding the highest cleanliness standards in the industry. As an Auto Detailer and Car Washer, you will lead our commitment to exceptional cleaning practices, exceeding standard protocols to ensure the health and safety of everyone.

You will be responsible for washing, cleaning, sanitizing, inspecting, and preparing a variety of vehicles, including cars, trucks, and vans, ensuring they meet our high cleanliness and safety standards for customer rentals.

Responsibilities

We are hiring now for immediate openings. Responsibilities include:

  • Clean, sanitize, vacuum, and prepare vehicle interior according to industry-standard protocols
  • Wash, clean and dry the vehicle's exterior - this might include cars of different sizes, as well as vans and trucks.
  • Check fuel level and warning lights: inspect windshield for damage; factory reset/restore vehicle setting to clear prior customer data; check for customer items and place anything of value in Lost & Found; verify that registration is present, current and matches the license plate.
  • Check fluid levels and add as needed; check tire condition, pressure and tread depth; inspect vehicle exterior for damage
  • Fuel and stage vehicle
  • Inspect vehicle for any safety concerns; report any warning lights and/or vehicle/windshield/tire damage; pull vehicle out of the prep processing as necessary
  • Maintains a clean and orderly work area and report any unsafe or hazardous conditions
  • Operate tools such as carpet shampoo machines or air purifiers to eliminate stains, pet hair, and odors
  • Assists customers when needed. May transport customers to and from the branches
  • Helps maintain overall site appearance including general cleaning of interior and exteriors of branch locations
  • Site appearance responsibilities to include: desktops, countertops, phones, floors, trash, bathrooms, vacuuming, sweeping the lot and any other miscellaneous tasks related to the daily cleanliness of the branch location

Additional Responsibilities

  • Seek to improve job performance through self-assessment, skill development, training and goal setting
  • Maintain a regular and reliable level of attendance and punctuality
  • Perform miscellaneous job-related duties as assigned

Equal Opportunity Employer/Disability/Veterans

Qualifications
  • Must be at least 18 years old
  • Must have a valid driver's license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years
  • No drug or alcohol related conviction on driving record in the past 3 years
  • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
  • Must have at least twelve (12) consecutive months of prior work/organizational experience
Not Specified
Technology, Service Desk Associate
🏢 BTIG
Salary not disclosed
New York, NY 3 days ago

Job Purpose:

Seeking a Desktop Support Specialist to join the Technology team in New York. This individual will be responsible for both remote and in person support for all Employees. Duties include documenting, triaging, investigating, and resolving issues reported to the Service Desk. The Desktop Support Specialist will work closely with other teams within the technology department to understand the impact and root cause of issues. The successful candidate must be able to communicate clearly and concisely, particularly when under pressure.  Technical proficiency, excellent problem-solving skills, professionalism, and solid communication skills are a must. The support specialist will also need to be comfortable working in a fast -paced environment with a demanding user base and should be passionate about delivering continuous improvement across our technology platform.   

Duties & Responsibilities:

•    Serve as the first point of contact for customers needing technical assistance.   
•    Must work East Coast Market hours 
•    Manage trouble calls via our ticketing system, phone, remote, and desk side visits to ensure courteous, timely, and effective resolution of end user issues  
•    Troubleshoot hardware, Windows 10, Windows 11 and application issues 
•    Install and upgrade software, setup hardware and configure systems and applications such as MS Office, One Drive, Zoom, softphones, turrets, printers, scanners, bio metric, data encryption, VPNWIFI configuration, and firmware updates for deskside equipment such as Cisco phones  
•    Install and manage Spyware/Malware tools  
•    Install and support Market Data Feeds, Bloomberg, Thomson Reuters, ICE, Fidessa, Redi+, Fidessa and Global Relay  
•    Provide first level network support and troubleshooting for both wireless and wired configurations   
•    A basic understanding of Active Directory at the Organization Unit level   
•    Troubleshoot Cisco Phone systems / Video conference  
 

Requirements & Qualifications:

   Minimum 2-4 years of general IT Support with extensive customer-facing experience, would prefer the person to have trading desk support. 
•    Experience with incident management/ticketing system like ServiceNow 
•    Proficiency in current protocols, operating systems and standards including Windows 10, Windows 11, Microsoft/Office 365 
•    Experience with System Center Configuration Manager/Endpoint Manager 
•    Experience with patch management and application deployment 
•    Expertise troubleshooting, resolving, and supporting desktops, laptops, applications, hard phones and WIFI devices  
•    Ability to thrive in a fast-paced environment and work effectively under pressure 
•    Experience providing ongoing support to C-suite executives 
•    Experience working in a similar role at a brokerage firm, private equity, hedge fund, asset management firm, or investment bank preferred 
•    High school degree required; college degree strongly preferred 
•    Must be willing to get MS900 certification 

Important Notes:

  • Must be authorized to work full time in the U.S., BTIG does not offer sponsorship for work visas of any type
  • No phone calls please, the applicant will be contacted within two weeks if successful

About BTIG:

BTIG is a global financial services firm specializing in institutional trading, investment banking, research and related brokerage services. With an extensive global footprint and more than 700 employees, BTIG, LLC and its affiliates operate out of 20 cities throughout the U.S., and in Europe, Asia and Australia. BTIG offers execution, expertise and insights for equities, equity derivatives, ETFs and fixed income, currency and commodities. The firm’s core capabilities include global execution, portfolio, electronic and outsource trading, investment banking, prime brokerage, capital introduction, corporate access, research and strategy, commission management and more.
 
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. BTIG is an equal opportunity employer Minorities/Females/People with Disabilities/Protected Veterans/Sexual Orientation/Gender Identity.

 

Compensation: 

  • BTIG offers a competitive compensation and benefits package. Salary range is based on a variety of factors including, but not limited to, location, years of applicable experience, skills, qualifications, licensure and certifications, and other business and organization needs.
  • The current estimated base salary range for this role is $85,000.00 - $115,000.00 per year. Please note that certain positions are eligible for additional forms of compensation such as discretionary bonus or overtime. 

 

Disclaimer:   

Not Specified
Field Engineer II - JSE Nellis AFB, NV
🏢 JT4 LLC
Salary not disclosed
North Las Vegas 2 days ago
JT4, LLC provides engineering and technical support to multiple western test ranges for the U.S.

Air Force, Space Force, and Navy under the Joint Range Technical Services Contract, better known as J-Tech II.

JT4 develops and maintains realistic, integrated test and training environments and prepares our nation's war-fighting aircraft, weapons systems, and aircrews for today's missions and tomorrow's global challenges.

JOB SUMMARY
- ESSENTIAL FUNCTIONS/DUTIES Performs a variety of fundamental field engineering tasks under general supervision of a senior level engineer, involved in the installation, operations, testing and maintenance of electronic equipment and systems.

Conducts research and reference reading to assist higher-level engineers in obtaining technical information and keeps informed of currently approved standards, codes, and procedures applied to engineering specialty.

Performs engineering or other highly technical tasks that are varied and may be somewhat difficult in character.

Plans and carries out successive engineering steps and resolves technical problems by standard practices and techniques, such as tolerance studies and design calculations.

Supports projects with limited scope or parts of more complex projects with detailed instructions on the intent and scope of the documents to be prepared.

Generate sections of design specifications of more complex projects or complete specifications of less complex projects.

Using computer-assisted test methods, conducts laboratory investigations on equipment or systems.

Assists in preparation of reports, correspondence or technical studies.

Studies currently approved standards, codes, and procedures applied to the engineering specialty.

Prepare, deliver and submit technical presentations for in-process design and review meetings.

Perform all other position related duties as assigned or requested.

DESIRED QUALIFICATIONS The candidate must meet the following requirements: Experience working with enterprise IT hardware or digital video projection systems or aircraft simulators or military aircraft instrumentation/avionics.

Interpret building blueprints, electrical and mechanical schematics.

Experience using test equipment such as: Ethernet cable tester, Digital multi meter, fiber inspection scope, ethernet/fiber cable analyzer.

Must be able to create basic documents using Microsoft Office Suite and effectively communicate inside and outside of the team using Microsoft Outlook and Teams.

Must be familiar with the safe and proper use of common hand tools.

Must be able to work independently or in a team environment.

Must be able to perform research and apply knowledge to develop new technician policies and procedures.

Must be able to lift objects up to 50 pounds and work in a hands-on environment.

Must qualify for and maintain a government security clearance and possess a current state issued driver's license.

The candidate should meet most of the following requirements: Experience with Windows Server operating systems.

Build and test shielded Ethernet cables and single/multi-mode fiber lines.

Troubleshoot and maintain Projection/video systems.

Basic computer networking skills with some administrative tasks.

Familiarity with Linux (preferably Red Hat) command line and desktop interfaces Familiarity with HOTAS (hands on throttle and stick) style flight controls Familiarity with KVM consoles/switches, as well as remote management protocols (rdp, ssh, etc.).

REQUIREMENTS
- EDUCATION, TECHNICAL, AND WORK EXPERIENCE Associate's Degree in Engineering or other technical discipline or formal academic/vocational/military training and a minimum of 7 or more years of technical/professional experience in the specialty field.

Must have a professional knowledge of applicable engineering concepts and principles, and a familiarity with related engineering fields.

Must have a practical knowledge of test methods and practices sufficient to perform routine to more complex engineering procedures and to prepare or make minor modifications of standard test procedures or test equipment work instructions.

Incumbent must have a valid, current state driver's license.

Must qualify for and maintain a Security Clearance.

U.S.

Citizenship is required.

BENEFITS Medical, Dental, Vision Insurance Benefits Active on Day 1 Life Insurance Health Savings Accounts/FSA's Disability Insurance Paid Time Off 401(k) Plan Options with Employer Match JT4 will match 50%, up to an 8% contribution 100% Immediate Vesting Tuition Reimbursement OTHER RESPONSIBILITIES Each employee must read, understand, and implement the general and specific operational, safety, quality, and environmental requirements of all plans, procedures, and policies pertaining to their job.

WORKING CONDITIONS This position involves work typical of an office environment with no unusual hazards.

There is occasional lifting (up to 20 pounds), constant sitting and use of a computer terminal, constant use of sight abilities while writing, reviewing, and editing documents, constant use of speech/hearing abilities for communication, and constant mental alertness.

Routine travel to remote Company work locations may be required.

DISCLAIMER The above statements are intended to describe the general nature and level of work being performed by personnel assigned to this classification.

They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of persons so classified.

Tasking is in support of a Federal Government Contract that requires U.S.

citizenship.

Some jobs may require a candidate to be eligible for a government security clearance, state-issued driver's license or other licenses/certifications, and the inability to obtain and maintain the required clearance, license or certification may affect an employee's ability to maintain employment.

SCC: JENG17, A1412TW
Not Specified
eDiscovery Forensic Analyst
Salary not disclosed
Dallas, Texas 1 week ago

KLDiscovery, one of the largest national eDiscovery providers, is currently seeking a Forensic Analyst.

As a Forensic Analyst, you are responsible for managing and conducting investigations related to data collections, forensic data, file, email analysis and data recovery within a wide variety of dynamic environments. You will work with internal and external clients in a consulting and advisory capacity to establish their requirements for the collection, processing and reporting of data. Providing consultancy on data collection and investigations will be a key aspect of the role and as such you will carry out full forensic analysis from collection through to analysis and reporting using tools such as EnCase, FTK, XWays, Axiom, Cellebrite or NUIX. The role will also include providing technical advice to Sales and Business Development Staff. This will involve joint consultancy in the scoping phase of projects.

Remote, work from home opportunity, weekly travel to Dallas (candidates must be based around this area).

Responsibilities

  • Bachelor's degree (B.A./B.S.) from a four-year college or university or a technical school certificate in science related areas and 3+ yrs. relevant experience or equivalent combination of education and experience.
  • Consult with key stakeholders to gather requirements, scope the project and provide consulting solutions for proper data collection, investigations and reporting. Work with the project team determine and execute established computer forensic protocol, processes and chain of custody as required per investigation/engagement. Compose reports, affidavits, and depositions and participate in court testimony as needed.
  • Conduct or assist with forensic acquisition and preservation of electronic data from a wide range of information technology environments and platforms including social media and mobile devices. Participate in on-site and remote imaging and data captures. Coordinate and track all electronic collection activities, maintain chain of custody and project lifecycle documentation to ensure computer forensic protocols are met.
  • Provide full Computer Forensic analysis of data using established tools and techniques. Perform analytical analysis focused on datasets such as computer operating system logs, pen trap, hard drives, mobile phones, log-ins and activities connections. Use network theory and data mining concepts to reveal relationships, patterns trends and statistics, link analysis, time line analysis and data visualization techniques. Meet expected timelines for customer output and reports, based upon findings per customer objectives. Follow accepted forensic protocol to capture media images and conduct analysis needed to provide output and reports to meet customer objectives within the expected timelines.
  • Provide effective professional communication with customers through all forms of communication including direct contact, voice, e-mail, fax, etc, while demonstrating the ability to effectively communicate in a fluent, comprehensive and professional manner
  • Provide a high level of customer service and technical support as needed or required. Assist case managers with customer conference calls and questions, and help answer customer questions about reports and accessing output data that has been provided to them
  • Learn the proper methods and techniques used for conducting forensic investigations. Show the ability to learn and understand the advanced skills necessary to conduct larger scale computer forensic investigations
  • This role may require the individual to be part of an on-call program which may require 24/7 availability from time to time as needed
  • Long hours and shift work are a requirement to meet the deadlines of CF projects
  • Additional responsibilities may include documentation and training of learned knowledge to engineers and/or sales teams, or temporary departmental work as needed

Qualifications

  • Hands-on experience with laptops, desktops, etc.
  • Understanding of Network Architectures
  • KLDiscovery Ontrack proprietary Data Recovery Tool knowledge and/or experience. For new (external) candidates, this knowledge and experience will be gained through training after hire. Candidate must achieve at least a basic proficiency level with certain tools.
  • Good communication and organizational skills
  • Experience with analysis and reporting tools such as EnCase, FTK, XWays, Axiom, Cellebrite or NUIX
  • Extensive hands-on experience with laptops, desktops, etc.
  • Hands-on experience with forensic investigations of systems
  • LAN support, troubleshooting, auditing, security risks
  • Administration of Windows based systems and networks
  • Administration of non-Windows based systems and networks (Linux/Netware)
  • Experience with e-mail based systems
  • Civil or Criminal investigations background
  • Excellent communication and organizational skills
  • Good or excellent Report/Affidavit drafting skills
  • Some or substantial testifying experience
  • Occasional travel is required, up to 25%

What We Offer

  • A friendly and welcoming team-oriented environment
  • Opportunities for career advancement and growth
  • Business casual dress
  • Medical/Dental/Vision benefits as well as company provided Life Insurance, Short Term and Long-Term Disability
  • Paid Time Off & 401k retirement savings plan with company match

Our Cultural Values

Entrepreneurs at heart, we are a customer first team sharing one goal and one vision. We seek team members who are:

  • Humble - No one is above another; we all work together to meet our clients' needs and we acknowledge our own weaknesses
  • Hungry - We all are driven internally to be successful and to continually expand our contribution and impact
  • Smart - We use emotional intelligence when working with one another and with clients

Our culture shapes our actions, our products, and the relationships we forge with our customers.

Who We Are

KLDiscovery provides technology-enabled services and software to help law firms, corporations, government agencies and consumers solve complex data challenges. The company, with offices in 40+ locations across 19 countries, is a global leader in delivering best-in-class eDiscovery, information governance and data recovery solutions to support the litigation, regulatory compliance, internal investigation and data recovery and management needs of our clients.

Serving clients for over 30 years, KLDiscovery offers data collection and forensic investigation, early case assessment, electronic discovery and data processing, application software and data hosting for web-based document reviews, and managed document review services. In addition, through its global Ontrack Data Recovery business, KLDiscovery delivers world-class data recovery, email extraction and restoration, data destruction and tape management.

Not Specified
Technology Support Specialist II or III
Salary not disclosed
Arcata, CA 3 weeks ago
Technology Support Specialist II or III

Job no: 554160
Work type: Staff
Location: Northern California: Humboldt
Categories: Bargaining Unit: Unit 9 - CSUEU - Technical Support Services, Appointment Type: Temporary, Time Basis: Full Time, Job Search Category/Discipline: Information Systems & Technology, Workplace Type (Exclude Inst Fac): On-site (work in-person at business location), Workplace Type (Exclude Inst Fac): Telecommute eligible (work onsite as scheduled and/or as requested and telecommute as scheduled)

Technology Support Specialist II or III

Information Technology Services

554160

Close Date: 03/05/26

Temporary

At Cal Poly Humboldt, bold hearts and open minds shape the future.

Founded in 1913, Cal Poly Humboldt began as a small college for teachers. Today Humboldt has grown into a comprehensive university with rigorous science and liberal arts programs. Designated a polytechnic in 2022, Cal Poly Humboldt provides hands-on, impactful educational opportunities that lead to meaningful, measurable outcomes for the individual, for the state, and the world.

Cal Poly Humboldt is proud to have more than 6,000 students of all backgrounds spread across 61 majors, 13 graduate programs, and 4 credential programs - all of whom contribute passion and creativity within their fields and set the stage for a future grounded in equity and sustainability. Hands-on learning, inspired teaching, ground-breaking research, and thought-provoking creative activity happen daily at Humboldt.

Finding a better future is a task for the bold and open, the down-to-earth and visionary. Cal Poly Humboldt strives to cultivate these qualities in leaders, innovators, and scholars in every field.

Job #554160 Technology Support Specialist, Technology Support Specialist II or III,

Compensation

Tech Support Specialist II

CSU Classification Range: $5,787 - $8,430 (Step 1- Step 20)

Anticipated Hiring Range: $5,787- $6,389 (Step 1 - Step 6)

Tech Support Specialist III

CSU Classification Range: $6,492 - $9,458 (Step 1 - Step 20),

Anticipated Hiring Range: $6,492 - $7,168 (Step 1-6).

Final salary placement is commensurate with experience, internal equity, and budget considerations.

This is a temporary, full-time, benefited, non-exempt, 12-month pay plan in the Information Technology Services Department. This position comes with a premium benefits package that includes outstanding vacation, medical, dental, and vision plans, life insurance, voluntary pre-tax health and dependent care reimbursement accounts, a fee waiver education program, membership in the California Public Employees Retirement System (PERS), and 15 paid holidays per year. Additional benefits information can be found at Summary:

The Technology Support Specialist provides advanced technical support to faculty, staff, and students to ensure effective and secure use of campus technology resources. The position supports computing equipment and software in labs, classrooms, offices, and conference rooms, serving as a direct customer interface in a complex computing environment. It guides users in existing and emerging technologies, manages multiple priorities with accountability for results, and delivers efficient, effective customer service tailored to diverse end users and business practices.

The role designs, maintains, documents, and recommends technology upgrades, applying advanced expertise to ensure seamless integration and alignment with campus technology objectives. Working in a high-volume support setting, the specialist maintains organized workflows, collaborates with ITS colleagues and campus partners, and promotes a customer centered service approach grounded in professionalism, clear communication, support for Diversity, Equity, and Inclusion, student success, reliable service delivery, and continuous improvement.

Key Responsibilities:

Technical Support and Troubleshooting

TSS II - 40%
Provide technical support to faculty, staff, and students through multiple channels including in-person, phone, email, virtual, and ticketing systems.Diagnose, troubleshoot, and resolve hardware, software, networking, and security issues for computers, laptops, printers, mobile devices, and other technology equipment.Support classroom and lab technology including projectors, cameras, microphones, speakers, document cameras, and other AV and HyFlex systems.Perform and coordinate repairs and replacements of computing and AV equipment.Escalate complex technical issues to advanced support teams as appropriate.
TSS III - 30%

All above plus:
Research complex support questions/problems and identifies solutions.
Installation, Configuration, and Maintenance - 35%

TSS II & III
Install, configure, and maintain standard desktop and laptop computers, mobile devices, printers, and related peripherals.Complete standard software installations, updates, and configurations, including patch management and backups.Support computer deployments using standard configuration processes and tools.Perform system, application, and database maintenance to ensure stability and performance.Assist with technology asset inventory data entry
Technology Planning, Consultation, and Development

TSS II - 5%
Evaluate and advise on technology needs for classrooms, labs, offices, and other campus spaces.Provide technical guidance on the procurement, setup, and deployment of standard technology equipment.Recommend changes and improvements to equipment, software, and support processes to enhance efficiency.
TSS III - 10%

All the above plus:
Develop standardized and specialized equipment or application configurations that support instructional and research needs.Collaborate with IT and campus stakeholders to research, recommend, and implement appropriate technology solutions.Optimize technology resources to ensure reliable and effective operations.
Documentation, Training, and Communication - 10%

TSS II & III
Create and maintain user documentation, FAQs, and training materials for technology tools and best practices.Develop and deliver technology training sessions to educate users.Collaborate with other ITS staff to create and maintain documentation for ITS services and procedures.Maintain accurate records of service activities via ticketing system or other means.Collaborate courteously and effectively with ITS colleagues and campus users through open communication and teamwork.
Projects, Collaboration, and Continuous Improvement

TSS II - 5%
Provide constructive input and feedback to improve IT services and participate in team planning sessions.Participate in small or specialized technology support projects.Maintain current working knowledge of computers, software, networking, AV, and emerging technology trends through ongoing professional development.Collaborate in a courteous, flexible, and open manner with other ITS staff and campus users through frequent team contact and mutual support, excellent communication, and responsiveness.
TSS III - 10%

All the above plus:
Initiate, lead or participate in small or specialized technology support projects. Prepare related reports and documentation as required.Maintain current and in-depth knowledge of computers, software, networking, AV, video conferencing, and emerging technology trends through ongoing professional development.Research and implement innovative solutions to meet evolving functional requirements and/or resource constraints.
Other Duties as Assigned - 5%

TSS II & III

Knowledge, Skills, and Abilities Associated with this Position Include:

TSS II

As listed in Classification Standards:
Ability to effectively communicate with a diverse population.General knowledge of information technology systems, applications, and networks.Knowledge and expertise in hardware and software troubleshooting and related technology support practices.Attention to detail and accuracy.Ability to maintain confidentiality and appropriately handle sensitive information.Ability to work independently and as part of a team as well as build relationships with diverse stakeholders.Computer skills to appropriately respond to IT complaints and issues.Knowledge of network connectivity, server administration, and system troubleshooting.Knowledge and ability to apply consultative skills to assess user needs and provide appropriate technology support.Strong organizational skills to plan, organize, and manage technology support delivery and complete related small projects.Strong communication and interpersonal skills with the ability to present technical information to technically diverse audiences in a clear and concise manner and produce technology educationmaterials.Strong analytical skills to evaluate technology and configure and deploy systems updates, and troubleshoot.Skill in providing direction and training to others.Proficiency in using applicable software or technology systems.Knowledge of university policies, data needs, and data privacy regulations.
As related to the major responsibilities for this position:
Commitment to equity, inclusion, and cultural humility in serving a diverse campus community.Working knowledge of current Apple and Microsoft operating systems.Working knowledge of Print Management and printer deployment processes on Windows and macOS.Working knowledge of Microsoft Endpoint Management Configuration Manager (MECM) and Jamf.Ability to install applications, configure, and support mobile devices (e.g. iOS, Android)Ability to monitor and remediate endpoint device vulnerabilities.Knowledge of classroom technology, including hyflex systems (Zoom, cameras, and microphones).Ability to use a ticketing system.Knowledge of workstation security (e.g. anti-malware software, access control, and log analysis) Working knowledge viewing and augmenting Windows registry.Excellent systems troubleshooting skills, including knowledge of applying diagnostic techniques and systematic troubleshooting paradigms for problem-solving.Ability to maintain intellectual flexibility, technical curiosity, and a commitment to continuous learning and adapting to emerging technologies.Ability to gracefully adjust to frequent change.Organizational and time management skills to manage and prioritize multiple tasks, and follow through on tasks independently and effectively while maintaining attention to detail and accuracyAbility to understand when collaboration with other ITS teams is needed to solve a task, and to function cooperatively and productively as a team member.Ability to explain technical details to others in non-technical language.Ability to develop and communicate standard operating procedures and high quality technical documentation for end users and technical staff.
TSS III

All the above plus:

As listed in Classification Standards:
Advanced knowledge and expertise in hardware and software troubleshooting including experience with enterprise-level systems and applications.Demonstrates competence in independently applying advanced judgment to support enterprise IT solutions.Advanced communication and interpersonal skills to provide recommendations to persuade stakeholders and management regarding technology support.Analytical skills to understand problems from a broad perspective and discern applicable underlying principles to conceive and develop strategic solutions.
As related to the major responsibilities for this position:
Strong organizational and time management skills to plan, organize, and manage technology support delivery, complete related small projects, and follow through on tasks independently and effectively while maintaining attention to detail and accuracyAdvanced troubleshooting skills across Windows, macOS, and networked computing environments.Knowledge of networks, data communication, and multimedia systems, including configuring and troubleshooting networks, and basic understanding of network fundamentals, including protocols, DHCP, DNS, etc.Ability to install and configure Windows, macOS, and Chrome systems and applications in a managed, networked computing environment.Knowledge, skills, experience, and communication skills required to work independently on the majority of tasks without supervision or guidance from a Lead or ManagerAbility to develop and communicate standard operating procedures and high quality technical documentation for end users and technical staff.
Minimum Qualifications:

TSS II

Equivalent to a bachelor's degree in a related field and two years of relevant experience. Additional experience which demonstrates acquired and successfully applied knowledge and abilities shown below may be substituted for the required education on a year-for-year basis. An advanced degree in a related field may be substituted for the required experience on a year-for-year basis.

TSS III

Equivalent to a bachelor's degree in a related field and four years of relevant experience. Additional experience which demonstrates acquired and successfully applied knowledge and abilities shown above may be substituted for the required education on a year-for-year basis. An advanced degree in a related field may be substituted for the required experience on a year-for-year basis.

Preferred Qualifications:

TSS II
Advanced troubleshooting skills across Windows, macOS, and networked computing environments.Advanced knowledge of Active Directory, Group Policy, and Print Management systems.Demonstrated ability to support hyflex and multimedia classroom technologies, including Zoom, cameras, and audio systems.Strong knowledge of network fundamentals, including protocols, DHCP, DNS, etc.Demonstrated ability to implement and maintain endpoint security, including vulnerability remediation.High degree of proficiency with Microsoft 365, Adobe Acrobat, Google Workspace for Education, and other collaboration and productivity applications.Familiarity with mobile device management (MDM) solutions across multiple platforms.Strong organizational and project management skills, with the ability to manage multiple priorities and deadlines.Ability to use PowerShell and other scripting languages for automation and system management.Working knowledge of Active Directory environment and Group Policy.Knowledge of networks, data communication, and multimedia systems, including configuring and troubleshooting networks, and basic understanding of network fundamentals, including protocols, DHCP, DNS, etc.Working knowledge of Microsoft Endpoint Management Configuration Manager (MECM) and Jamf.Demonstrated ability to provide software and hardware support in large-sale deployment or enterprise environments.
TSS III
Working or advanced knowledge of Active Directory, Group Policy, and Print Management systems.Demonstrated ability to support hyflex and multimedia classroom technologies, including Zoom, cameras, and audio systems.Demonstrated ability to implement and maintain endpoint security, including vulnerability remediation.Familiarity with mobile device management (MDM) solutions across multiple platforms.Ability to use PowerShell and other scripting languages for automation and system management.Demonstrated ability to provide software and hardware support in large-sale deployment or enterprise environments.Ability to install, configure, and support mobile computing solutions on various platforms.Ability to proficiently utilize Microsoft Endpoint Manager (MECM) and Jamf.Strong knowledge of network fundamentals, including protocols, DHCP, DNS, etc.Strong organizational and project management skills, with the ability to manage multiple priorities and deadlines.High degree of proficiency with collaboration and productivity applications such as Microsoft 365, Adobe Acrobat, Google Workspace for Education.
Application Procedure: To apply, qualified candidates must electronically submit the following materials by clicking the Apply Now button:

Letter of InterestResume or Curriculum VitaeContact information for at least three professional references
Application Deadline: The deadline to submit application materials is 11:55 p.m. on 03/05/26

Any inquiries about this recruitment can be directed to or Cal Poly Humboldt's Human Resources Office at (7

We acknowledge that Cal Poly Humboldt is located on the unceded lands of the Wiyot people, where they have resided from time immemorial. We encourage all to gain a deeper understanding of their history and thriving culture. As an expression of our gratitude we are genuinely committed to developing trusting, reciprocal, and long lasting partnerships with the Wiyot people as well as all of our neighboring tribes. Cal Poly Humboldt was the first campus in the California State University system to offer a stand-alone major in Native American Studies.

Cal Poly Humboldt is committed to enriching its educational environment and its culture through the diversity of its staff, faculty, and administration. Persons with interest and experience in helping organizations set and achieve goals relative to diversity and inclusion are especially encouraged to apply.

Working in the state of California is a condition of employment for this position. Even if part or all of an employee's assignment can be performed remotely, the employee must maintain a permanent residence in the state of California. The employee must be able to accept on-campus work assignment, as assigned, and come to campus when needed. This position is telecommute eligible; work on-site as scheduled or as requested and telecommute as scheduled.

CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measure established by each campus. The systemwide policy can be found at CSU Vaccination Policy and any questions you have may be submitted to

Cal Poly Humboldt hires only individuals lawfully authorized to work in the United States. This position may be considered a "Campus Security Authority", pursuant to the Clery Act, and is required to comply with the requirements set forth in CSU Executive Order 1107 a condition of employment.

CAL POLY HUMBOLDT IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS (e.g. H1-B VISAS)

Evidence of required degree(s), certification(s), or license(s) is required prior to the appointment date. Satisfactory completion of a background check (including a criminal records check, employment verification, and education verification) is required for employment. Cal Poly Humboldt will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or if it is discovered that the candidate knowingly withheld or falsified information. Certain positions may also require a credit check, motor vehicle report, and/or fingerprinting through Live Scan service. Failure to satisfactorily complete or adverse findings from a background check may affect the employment status of candidates or continued employment of current CSU employees who are being considered for the position.

All university programs and activities are open and available to all regardless of race, sex, color, ethnicity or national origin. Consistent with California law and federal civil rights laws, the Cal Poly Humboldt provides equal opportunity in education and employment without unlawful discrimination or preferential treatment based on race, sex, color, ethnicity, or national origin. Our commitment to equal opportunity means ensuring that every student and employee has access to the resources and support they need to thrive and succeed in a university environment and in their communities. Cal Poly Humboldt complies with Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, the California Equity in Higher Education Act, California's Proposition 209 (Art. I, Section 31 of the California Constitution), other applicable state and federal anti-discrimination laws, and CSU's Nondiscrimination Policy. We prohibit discriminatory preferential treatment, segregation based on race or any other protected status, and all forms of discrimination, harassment, and retaliation in all university programs, policies, and practices. Cal Poly Humboldt is a diverse community of individuals who represent many perspectives, beliefs and identities, committed to fostering an inclusive, respectful, and intellectually vibrant environment. We cultivate a culture of open dialogue, mutual respect, and belonging to support educational excellence and student success. Through academic programs, student organizations and activities, faculty initiatives, and community partnerships, we encourage meaningful engagement with diverse perspectives. As a higher education institution, we are dedicated to advancing knowledge and empowering individuals to reach their full potential by prioritizing inclusive curriculum development, faculty and staff training, student mentorship, and comprehensive support programs. At Cal Poly Humboldt, excellence is built on merit, talent, diversity, accessibility, and equal opportunity for all.

Mandated Reporting: This position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

Additionally, all CSU staff and faculty receive training annually on their obligations in responding to and reporting incidents of sexual harassment and sexual violence. You will be notified by email when you are required to take this mandated training.

Class Code: [0481, 0482]
Publication Date: [02/19/2026]

Advertised: 19 February 2026 Pacific Daylight Time
Application Closes: Pacific Daylight Time

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