Remote Desktop Protocol Example Jobs Remote Jobs in Usa

31 positions found

Systems Network Analyst Sr. - Network Specialist
Salary not disclosed
Plantation, FL 3 days ago


REQUIREMENTS AND PREFERENCES

The Broward County Board of County Commissioners Enterprise Technology Services Division is seeking qualified candidates for Systems Network Analyst, Senior.We are looking for an experienced Network Specialist to design, implement, and maintain our network infrastructure. This role involves managing routers, switches, firewalls, and VoIP systems, as well as supporting hybrid cloud networking and ensuring compliance with security standards. The ideal candidate will have strong technical expertise, problem-solving skills, and the ability to manage complex network projects.


This position is not remote.


This job announcement will remain open until a sufficient number of applications are received.


Benefits of Broward County Employment

Eleven (11) paid holidays each year

Vacation (Paid Time Off) = 2 weeks per year

Tuition Reimbursement (Up to 2K annually)

Up to 40 hours of Job Basis Leave for eligible positions

Paid Parental Leave


Health Benefits

High Deductible Health Plan - bi-weekly premiums: Employee $10.90 / Family $80.79

Includes a County Funded Health Savings Account of up to $2000 Annually

Consumer Driven Health Plan - bi-weekly premiums: Employee $82.58 / Family $286.79


Florida Retirement System (FRS) - Pension or Investment Plan

457 Deferred Compensation county matches up to $2,000 a year.



General Description
Performs advanced professional, technical and analytical work with administrative responsibility in automation systems implementation and development.
Works independently, under limited supervision, reporting major activities through periodic meetings.
Provides design, procurement, implementation, and administration of the network infrastructure - routers, switches, and plans; provides procurement, implementation, and administration of firewalls; provides administration of the Voice over Internet Protocol (VoIP) phone system; and manages network related projects. Design and deploy multi-vendor LAN/WAN architectures.

Analyzes, diagnoses, and rectifies issues related to server and/or desktop/laptop protocol and communication problems as they are reported on an emergency or non-emergency basis; including issues related to missing drives and group policy scripts.

Completes ad-hoc projects based on end user and Information Technology (IT) analyst needs, including troubleshooting and updating and maintaining file systems.

Performs change control tasks, including implementing and updating web applications as needed by application analysts; launches and implements any new technologies approved by management and special task force; studies, investigates, reviews, and recommends implementation of evolving and emerging technologies.

Performs analysis of systems designs related to networking, wifi and security; develops applications, and documents work flow and processes; reviews peer-reviewed and professional material in digital and paper formats to keep up with the latest trends in both the library and technology community. Proactive analysis using SNMP, NetFlow, and Wireshark. Develop analysis via Python and Ansible for configuration.

Provides help desk support; responds to calls, emails, incident tickets, and/or inquiries from computer/network users and customers to resolve/troubleshoot microcomputer and minicomputer hardware or software issues; provides tech support in the field and after hours support. Integrate hybrid networking with AWS VPC and Azure VNet.

Provides systems administration for servers, patch installation and upgrade maintenance; installs, configures, and reimages desktop/laptop hardware and software; performs data backup and restores; and manages computer security and virus removal.

Ensures maintenance of NIST/HIPAA standards and network hardening.


Minimum Education and Experience Requirements
Requires a two (2) year degree from an accredited trade, technical or vocational school, college or university with major coursework in computer science or closely related field.
(One year of relevant experience may be substituted for each year of required education.)

Requires four (4) years of experience in supporting users through analyzing, diagnosing and resolving computer systems issues related to desktop/laptop protocols and communication problems or closely related experience.

Special Certifications and Licenses
None.

Preferences

-Two or more CompTIA Certifications or Equivalent
-2 years of experience with Wi-Fi setup and Configurations
-Experience with Cisco, Fortinet and Meraki
-Network + Certification or Equivalent
-4 years working in a help desk environment
-2 years of experience with Wi-Fi setup and Configurations

SCOPE OF WORK

The functions listed below are those that represent the majority of the time spent working in this class. Management may assign additional functions related to the type of work of the job as necessary.

Provides design, procurement, implementation, and administration of the network infrastructure - routers, switches, and plans; provides procurement, implementation, and administration of firewalls; provides administration of the Voice over Internet Protocol (VoIP) phone system; and manages network related projects.

Analyzes, diagnoses, and rectifies issues related to server and/or desktop/laptop computer problems as they are reported on an emergency or non-emergency basis; including issues related to missing drives and group policy scripts.

Completes ad-hoc projects based on end user and Information Technology (IT) analyst needs, including troubleshooting and updating and maintaining file systems.

Performs change control tasks, including implementing and updating web applications as needed by application analysts; launches and implements any new technologies approved by management and special task force; studies, investigates, reviews, and recommends implementation of evolving and emerging technologies.

Performs analyses of systems designs, develops applications, and documents work flow and processes; reviews peer-reviewed and professional material in digital and paper formats to keep up with the latest trends in both the library and technology community.

Provides help desk support; responds to calls, emails, incident tickets, and/or inquiries from computer/network users and customers to resolve/troubleshoot microcomputer and minicomputer hardware or software issues; provides tech support in the field and after hours support.

Provides systems administration for servers, patch installation and upgrade maintenance; installs, configures, and reimages desktop/laptop hardware and software; performs data backup and restores; and manages computer security and virus removal.

This position may require localized travel throughout Broward County for the purposes of field services or onsite visits for items that cannot be supported remotely.


Performs related work as assigned.



WORK ENVIRONMENT

Physical Demands

Physical demands refer to the requirements for physical exertion and coordination of limb and body movement.

Performs medium work that involves walking, standing, stooping or lifting all of the time and also involves exerting between 20 and 50 pounds of force on a regular and recurring basis or exceptional skill, adeptness, and speed in the use of fingers, hands, or limbs in tasks involving very close tolerances or limits of accuracy.

Unavoidable Hazards (Work Environment)

Unavoidable hazards refer to the job conditions that may lead to injury or health hazards even though precautions have been taken.

Involves routine and frequent exposure to electrical shocks.



SPECIAL INFORMATION

Competencies

  • Tech Savvy
Anticipates and adopts innovations in business-building digital and technology applications. Is an early adopter of new technologies, technical skills, and capabilities that improve performance. Regularly experiments with and leverages technologies and tools to substantially improve performance.
  • Manages Complexity
Makes sense of complex, high quantity, and sometimes contradictory information to effectively solve problems. Consistently looks at complex issues from many angles; obtains a rich and deep understanding; swiftly cuts to the core issue; skillfully separates root causes from symptoms.
  • Cultivates Innovation
Creates new and better ways for the organization to be successful. Constantly looks for new ideas and innovative ways of doing things; makes the effort to get involved in new areas. Offers original ideas and promising new solutions.
  • Action Oriented
Takes on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. Takes timely action on important or difficult issues. Identifies and pursues new opportunities that benefit the organization.
  • Plans and Aligns
Plans and prioritizes work to meet commitments aligned with organizational goals. Outlines clear plans that put actions in a logical sequence; conveys some time frames. Aligns own work with relevant workgroups. Takes some steps to reduce bottlenecks and speed up the work.
  • Courage
Steps up to address difficult issues, saying what needs to be said. Shares own ideas and points of view openly, regardless of potential criticism or risk; shows conviction when faced with adversity and challenges; raises difficult topics to be sure they are addressed.
  • Self-Development
Actively seeks new ways to grow and be challenged using both formal and informal development channels. Demonstrates strong commitment to own development by continuously updating knowledge, skills, and abilities. Shows strong enthusiasm for seeking learning opportunities.
County Core ValuesAll Broward County employees strive to demonstrate the County's four core behavioral competencies.
  • Collaborates: Building partnerships and working collaboratively with others to meet shared objectives.
  • Customer focus: Building strong customer relationships and delivering customer-centric solutions.
  • Instills trust: Gaining the confidence and trust of others through honesty, integrity, and authenticity.
  • Values differences: Recognizing the value that different perspectives and cultures bring to an organization.

Americans with Disabilities Act (ADA) ComplianceBroward County is an Equal Opportunity Employer committed to inclusion. Broward County is committed to providing equal opportunity and reasonable accommodations to qualified persons with disabilities. We support the hiring of people with disabilities; therefore, if you require assistance due to a disability, please contact the Professional Standards Section in advance at or email to make an accommodation request.
Emergency Management ResponsibilitiesNote: During emergency conditions, all County employees are automatically considered emergency service workers. County employees are subject to being called to work in the event of a disaster, such as a hurricane, or other emergency situation and are expected to perform emergency service duties, as assigned.
County-wide Employee ResponsibilitiesAll Broward County employees must serve the public and fellow employees with honesty and integrity in full accord with the letter and spirit of Broward County's Employee Code of Ethics, gift, and conflict of interest policies.
All Broward County employees must establish and maintain effective working relationships with the general public, co-workers, elected and appointed officials and members of diverse cultural and linguistic backgrounds, regardless of race, color, religion, sex, national origin, age, disability, marital status, political affiliation, familial status, sexual orientation, pregnancy, or gender identity and expression.

Not Specified
Help Desk Specialist
✦ New
Salary not disclosed
New York, NY 1 day ago

You will be the first point of contact for all Desktop and Infrastructure related incidents. You will be a highly proactive and reliable person capable of working independently within tight timescales completing or escalating incidents to senior members of the team. Excellent communication skills are a must for this role.

In this role you will:

  • Provide 1st & 2nd line technical support covering all areas of IT (Software / Hardware) deployed to the desktop;
  • Provide excellent customer service.
  • Create new user accounts.
  • Install, upgrade and support Apple OSX, Windows OS and any other authorized applications.
  • Manage desk moves and changes.
  • Create, manage and maintain Desktop build images.
  • Produce “how to” guides on systems usage to aid customers and other technical support staff.
  • Proactively monitor IT systems and preventative measures taken to reduce system downtime.
  • Adhere to all IT security policies and assistance in enforcing and monitoring of IT security policies.
  • Ensure PC asset management processes are followed.


The successful candidate will have:

  • Some 1st and 2nd line support experience
  • Good experience with Microsoft technologies across the board (e.g., Windows 10, Office 365).
  • Experience with Apple hardware and software.
  • Understanding of basic networking protocols and principles for troubleshooting.
  • Desktop Imaging and standard build creation.
  • IOS & Android setup, configuration, and support.
  • Pro-actively work on tickets/incidents in the departments queue.
  • Previous experience with Windows, Apple OS, Microsoft Office and Adobe products
  • Server Exposure, AD, VMware, File/Print servers.
Not Specified
Technology, Service Desk Associate
🏢 BTIG
Salary not disclosed
New York, NY 2 days ago

Job Purpose:

Seeking a Desktop Support Specialist to join the Technology team in New York. This individual will be responsible for both remote and in person support for all Employees. Duties include documenting, triaging, investigating, and resolving issues reported to the Service Desk. The Desktop Support Specialist will work closely with other teams within the technology department to understand the impact and root cause of issues. The successful candidate must be able to communicate clearly and concisely, particularly when under pressure.  Technical proficiency, excellent problem-solving skills, professionalism, and solid communication skills are a must. The support specialist will also need to be comfortable working in a fast -paced environment with a demanding user base and should be passionate about delivering continuous improvement across our technology platform.   

Duties & Responsibilities:

•    Serve as the first point of contact for customers needing technical assistance.   
•    Must work East Coast Market hours 
•    Manage trouble calls via our ticketing system, phone, remote, and desk side visits to ensure courteous, timely, and effective resolution of end user issues  
•    Troubleshoot hardware, Windows 10, Windows 11 and application issues 
•    Install and upgrade software, setup hardware and configure systems and applications such as MS Office, One Drive, Zoom, softphones, turrets, printers, scanners, bio metric, data encryption, VPNWIFI configuration, and firmware updates for deskside equipment such as Cisco phones  
•    Install and manage Spyware/Malware tools  
•    Install and support Market Data Feeds, Bloomberg, Thomson Reuters, ICE, Fidessa, Redi+, Fidessa and Global Relay  
•    Provide first level network support and troubleshooting for both wireless and wired configurations   
•    A basic understanding of Active Directory at the Organization Unit level   
•    Troubleshoot Cisco Phone systems / Video conference  
 

Requirements & Qualifications:

   Minimum 2-4 years of general IT Support with extensive customer-facing experience, would prefer the person to have trading desk support. 
•    Experience with incident management/ticketing system like ServiceNow 
•    Proficiency in current protocols, operating systems and standards including Windows 10, Windows 11, Microsoft/Office 365 
•    Experience with System Center Configuration Manager/Endpoint Manager 
•    Experience with patch management and application deployment 
•    Expertise troubleshooting, resolving, and supporting desktops, laptops, applications, hard phones and WIFI devices  
•    Ability to thrive in a fast-paced environment and work effectively under pressure 
•    Experience providing ongoing support to C-suite executives 
•    Experience working in a similar role at a brokerage firm, private equity, hedge fund, asset management firm, or investment bank preferred 
•    High school degree required; college degree strongly preferred 
•    Must be willing to get MS900 certification 

Important Notes:

  • Must be authorized to work full time in the U.S., BTIG does not offer sponsorship for work visas of any type
  • No phone calls please, the applicant will be contacted within two weeks if successful

About BTIG:

BTIG is a global financial services firm specializing in institutional trading, investment banking, research and related brokerage services. With an extensive global footprint and more than 700 employees, BTIG, LLC and its affiliates operate out of 20 cities throughout the U.S., and in Europe, Asia and Australia. BTIG offers execution, expertise and insights for equities, equity derivatives, ETFs and fixed income, currency and commodities. The firm’s core capabilities include global execution, portfolio, electronic and outsource trading, investment banking, prime brokerage, capital introduction, corporate access, research and strategy, commission management and more.
 
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. BTIG is an equal opportunity employer Minorities/Females/People with Disabilities/Protected Veterans/Sexual Orientation/Gender Identity.

 

Compensation: 

  • BTIG offers a competitive compensation and benefits package. Salary range is based on a variety of factors including, but not limited to, location, years of applicable experience, skills, qualifications, licensure and certifications, and other business and organization needs.
  • The current estimated base salary range for this role is $85,000.00 - $115,000.00 per year. Please note that certain positions are eligible for additional forms of compensation such as discretionary bonus or overtime. 

 

Disclaimer:   

Not Specified
Global Support Specialist I
✦ New
Salary not disclosed
Overland Park, KS 1 day ago
At EVERSANA, we are proud to be certified as a Great Place to Work across the globe. We’re fueled by our vision to create a healthier world. How? Our global team of more than 7,000 employees is committed to creating and delivering next-generation commercialization services to the life sciences industry. We are grounded in our cultural beliefs and serve more than 650 clients ranging from innovative biotech start-ups to established pharmaceutical companies. Our products, services and solutions help bring innovative therapies to market and support the patients who depend on them. Our jobs, skills and talents are unique, but together we make an impact every day. Join us!

Across our growing organization, we embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs. We are deliberate and self-reflective about the kind of team and culture we are building. We look for team members that are not only strong in their own aptitudes but also who care deeply about EVERSANA, our people, clients and most importantly, the patients we serve. We are EVERSANA.

Job Description

THE POSITION:

As a Global Support Specialist l, you will be using your technical and customer service skills to deliver technical support services. We'll rely on you to keep staffers and our business running smoothly. You will be the first point of contact for our service requesters and the face of IT. You'll be using your multi-tasking expertise to provide superior customer service support for desktop, laptop and mobile device issues. You will be relied upon to provide level one issue resolution, service call creation and issue classification.

Essential Duties And Responsibilities

Our employees are tasked with delivering excellent business results through the efforts of their teams. These results are achieved by:

  • Performing entry level IT tasks which includes password resets, basic system configuration troubleshooting, and initial application access or performance analysis.
  • Routing incoming incident and service requests to the appropriate support group
  • Maintaining accurate and timely records in issues tracking system
  • Maintaining service desk knowledgebase support documentation
  • Participating in professional development and team improvement initiative
  • Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias.
  • All other duties as assigned.

Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of EVERSANA to provide reasonable accommodation when requested by an employee with a disability, unless such accommodation would cause an undue hardship for EVERSANA. If reasonable accommodation is needed to perform the essential functions of your job position, please contact Human Resources.

Expectations Of The Job

  • Individual will be expected to analyze end user hardware, operating system and business application issues
  • Communicate professionally and effectively with users to understand issues and propose solutions
  • Effectively manage service desk workload to meet publishing business SLAs
  • Regularly attend team meetings and provide content relating to current project status and knowledge transfer activities
  • Must have the ability to address system issues both on and off hours.

The above list reflects the general details necessary to describe the expectations of the position and shall not be construed as the only expectations that may be assigned for the position.

An individual in this position must be able to successfully perform the expectations listed above.

Qualifications

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES:

The requirements listed below are representative of the experience, education, knowledge, skill and/or abilities required.

  • Minimum of 1-year technical support experience with superior customer service supporting desktops, laptops, mobile devices and related applications within an ITSM service desk system

Preferred Qualifications

  • Knowledge of Windows Server environment, Windows desktop, terminal server/thin client deployment, hardware troubleshooting, network security, network administration and phone systems
  • Knowledge of Microsoft 365 and Office applications
  • Knowledge of Apple IOS and OSX environments
  • Experience using an IT Service Desk platform, preferably Service Now.
  • Knowledge of network connectivity, protocols and security devices to include VPN troubleshooting
  • Ability to be on-call for critical off-hours support
  • Experience in the life science or health industry is a plus

Physical/Mental Demands And Working Environment

The physical and mental requirements along with the work environment characteristics described here are representative of those an individual encounters while performing the essential functions of this position.

Office: While performing the essential functions of this job the employee is frequently required to reach, grasp, stand and/or sit for long periods of time (up to 90% of the shift), walk, talk and hear; occasionally required to lift and/or move up to 25 pounds. The noise level in the work environment is usually moderately quiet, with frequent interruptions and multiple demands.

Additional Information

OUR CULTURAL BELIEFS:

Patient Minded I act with the patient’s best interest in mind.

Client Delight I own every client experience and its impact on results.

Take Action I am empowered and empower others to act now.

Grow Talent I own my development and invest in the development of others.

Win Together I passionately connect with anyone, anywhere, anytime to achieve results.

Communication Matters I speak up to create transparent, thoughtful and timely dialogue.

Embrace Diversity I create an environment of awareness and respect.

Always Innovate I am bold and creative in everything I do.

Our team is aware of recent fraudulent job offers in the market, misrepresenting EVERSANA. Recruitment fraud is a sophisticated scam commonly perpetrated through online services using fake websites, unsolicited e-mails, or even text messages claiming to be a legitimate company. Some of these scams request personal information and even payment for training or job application fees. Please know EVERSANA would never require personal information nor payment of any kind during the employment process. We respect the personal rights of all candidates looking to explore careers at EVERSANA.

EVERSANA is committed to providing competitive salaries and benefits for all employees. If this job posting includes a base salary range, it represents the low and high end of the salary range for this position and is not applicable to locations outside of the U.S. Compensation will be determined based on relevant experience, other job-related qualifications/skills, and geographic location (to account for comparative cost of living). More information about EVERSANA’s benefits package can be found at /careers. EVERSANA reserves the right to modify this base salary range and benefits at any time.

From EVERSANA’s inception, Diversity, Equity & Inclusion have always been key to our success. We are an Equal Opportunity Employer, and our employees are people with different strengths, experiences, and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion, and many other parts of one’s identity. All of our employees’ points of view are key to our success, and inclusion is everyone's responsibility.

Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of EVERSANA to provide reasonable accommodation when requested by a qualified applicant or candidate with a disability, unless such accommodation would cause an undue hardship for EVERSANA. The policy regarding requests for reasonable accommodations applies to all aspects of the hiring process. If reasonable accommodation is needed to participate in the interview and hiring process, please contact us at

Follow us on LinkedIn | Twitter
Not Specified
IT Field Engineer
Salary not disclosed
Cheboygan, MI 3 days ago
At Nicolet National Bank, our culture is based on the principles of community banking, putting the needs of our customers at the forefront of our decision-making. Our Core Values drive everything we do, and we are committed to serving our customers with excellence. We believe that every job in our organization is critical to our success, and we are dedicated to creating a work environment where our employees feel valued, respected, and supported. With locations in Wisconsin, Michigan, Minnesota, Iowa, Colorado, and Florida we are proud to service our local communities and make a positive impact on the lives of our customers. At Nicolet National Bank, we believe that our people are our most valuable asset, and we are committed to investing in their growth and development.

The IT Field Engineer is responsible for delivering on-site technical support, installing and maintaining IT systems, and ensuring the reliability and performance of hardware, software, and network infrastructure across multiple business locations. This role requires hands-on expertise with systems such as Windows OS, enterprise networking, and cloud-based tools. The ideal candidate is a proactive problem-solver with excellent communication skills and a commitment to providing exceptional service in dynamic field environments.

As an IT Field Engineer, you will:


  • Deploy servers, network switches, desktops, laptops, printers, and other devices.
  • Configure routers, switches, firewalls, and wireless access points.
  • Support network infrastructure, including LAN/WAN connectivity.
  • Diagnose and repair malfunctioning equipment such as desktops, laptops, printers, and servers.
  • Perform routine maintenance and upgrades to ensure optimal system performance.
  • Assist with IT asset inventory and lifecycle management.
  • Document service activities, system configurations, and technical resolutions.
  • Ensure compliance with company IT policies and security protocols.
  • Travel to company sites as required, sometimes on short notice.
  • Represent the IT department professionally during field visits.
  • Uphold Nicolet's philosophy and policies by maintaining appropriate controls to ensure full compliance with applicable laws and regulations, thereby fulfilling legal responsibilities and enhancing the quality of services provided by Nicolet.
  • Understand and communicate the value of diversity within the workplace and to work successfully with others without regard to age, gender, race, sexual orientation, ethnicity, culture, religion, disability status, socioeconomic status or other non-job-related classification, including a commitment to Nicolet's policies on equal employment opportunities and non-discrimination with a willingness to pursue efforts of inclusion and respect toward different perspectives.
  • Performs all other duties as assigned.


Qualifications:


  • Associate or Bachelor's degree in Information Technology, Computer Science, or related field preferred.
  • 1+ years of experience in IT support or field engineering roles.
  • Strong knowledge of Windows operating systems, networking fundamentals, and common enterprise software.
  • Experience with hardware installation, system imaging, and remote support tools.
  • Excellent troubleshooting and diagnostic skills.
  • Strong interpersonal and communication abilities.
  • Valid driver's license and willingness to travel.


Benefits:


  • Medical, Dental, Vision, & Life Insurance
  • 401(k) with a company match
  • PT0 & 11 1/2 Paid Holidays


The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities and skills required for the position.

Equal Opportunity Employer/Veterans/Disabled
Not Specified
Communications Program Specialist
✦ New
Salary not disclosed
Kirkland, WA 1 day ago


Employer

City of Kirkland



Salary

$87,107.49 - $102,479.52 Annually



Location

Kirkland, WA



Job Type

Full-Time



Job Number

202100742



Location

City Manager's Office



Opening Date

02/24/2026



Closing Date

3/15/2026 at 12:00 AM Pacific Time (US & Canada); Tijuana



FLSA

Non-Exempt



Bargaining Unit

AFSCME



Job Summary
  • Supports the implementation of the City's communications program, including development of print publications, web content, social media, cable TV programming, and news media.
  • Maintains, recommends improvements, and implements changes to the City Constituent Customer Service Portal. Coordinates functions with software vendor and trains City staff on the effective use of the software.
  • Responds to customer inquiries regarding City and City programs: screens and prioritizes inquiries, ensuring that questions are responded to by distributing requests to the appropriate City staff or by providing service directly.
  • Assists in Council communications including preparation of staff memos, Council presentations and public speaking points.

Essential Duties and Responsibilities
  • Assists in researching, writing, publishing, and distributing media releases, City newsletter articles, fact sheets, and public education materials related to City programs and events.
  • Drafts and designs brochures, flyers, invitations, and other documents to promote the City and inform the public.
  • Conducts story research, script writing, and on-camera stand-up appearances for City produced videos and City cable news programming.
  • Writes, edits, proofreads, and uploads content for the City's website including integration of text, images and video.
  • Posts and monitors City social media sites and monitors external sites related to City interests.
  • Provides planning and logistical support for events such as ribbon cuttings, dedications, and public appearances of City officials and community outreach events.
  • Conducts special research projects as needed.

Peripheral Duties
  • Serves as backup Public Information Officer during emergencies and disasters working within the City's Emergency Operations Plan.
Why Work for Kirkland?

Ranked as one of the most livable cities in America, Kirkland is an attractive and inviting place to live, work, and visit. We have big city vision while maintaining a small-town, community feel. If you are a candidate with the desire to join an organization looking to innovate into the future, the City of Kirkland is the place for you!
If you ask our employees why they love where they work, they'll tell you about the great people, work environment, supportive management and City Council, and fearless innovation.

We also invest in you!

Competitive Wages:
We strive to maintain competitive compensation packages and work to provide wages that meet the knowledge, skills, and abilities of our employees.

Awesome Benefits:
The City offers benefits that are unmatched by most other employers. Please click on the benefits tab above to view more details.

Childcare Programs:
To help address the challenge of finding reliable childcare, the City of Kirkland has reserved spots for City employees at local and regional service providers, available at a discount. New employees gain access to Kirkland's reserved spots as soon as they start employment. Learn more!

Training and Career Development: The City of Kirkland believes in developing its employees. You will have access to training opportunities designed for career development and advancement based on your position, skills, and interests.
Knowledge, Skills and Abilities

Knowledge of

  • Microsoft Office software and illustration and layout programs such as InDesign.
  • Media outlets and distribution protocols and AP style writing.
  • General knowledge of municipal services and functions.
Skilled in
  • Excellent written communication and ability to quickly produce newsletters, flyers, brochures, and other documents that are attractive and informative for the target audience.
  • The use of web-based communication and social media for communicating with the public.
  • Desktop publishing programs and techniques.
  • Video production, script writing and producing content.
  • Organization and listening skills.
Ability to
  • Conduct research using web-based resources and City documents and summarize results.
  • Develop and maintain strong working relationships with internal customers.
  • Work independently on assigned tasks.
  • Manage multiple projects.
  • Work with a diverse community and sensitivity to issues of equity and social justice.
  • Outreach to communities traditionally underrepresented in civic life.

Qualifications

Minimum Requirements

  • Education: Associate degree in communications, media, graphic design, marketing, videography, or related field; Bachelor's degree preferred.
  • Experience: Three years' experience working in a similar or related position or any equivalent combination of education and experience sufficient to successfully perform the essential functions of the job. Demonstrated knowledge and skill in written communications, video production, media relations, development of social media content, and desktop publishing. Knowledge of local government functions preferred.
  • Or: In place of the above requirements, the incumbent may possess any combination of relevant education and experience which would demonstrate the individual's knowledge, skill, and ability to proficiently perform the essential duties and responsibilities listed above.

Other

Machines, Tools and Equipment Used: Work involves computer use and audio/visual equipment (such as digital photo and video cameras).

Physical Demands: Work involves computer use, and occasional lifting of objects up to 50 pounds such as audio-visual equipment and tables.

Working Conditions: Work is primarily performed in an office setting and at other public settings for community meetings. May be required to attend evening and weekend meetings.

Selection Process
Position requires a cover letter (letter of interest) and resume for consideration of application submitted on-line. In your letter, please describe how you meet the minimum qualifications and your interest in this role. Applicants who are invited to interview will be notified by phone or email. Job is open until filled and first review will be made by 15th day of original posting.

The City of Kirkland is a welcoming community where every person can thrive and grow. We value diversity, inclusion, belonging, and work together to support our community. We do this by solving problems, focusing on the customer, and respecting all people who come into the City whether to visit, live, or work. As an Equal Opportunity Employer, we are committed to creating a workforce that does not discriminate on the basis of race, sex, age, color, sexual orientation, religion, national origin, marital status, genetic information, veteran status, disability, or any other basis prohibited by federal, state or local law. We encourage qualified applicants of all backgrounds and identities to apply to our job postings. Persons with a disability who need reasonable accommodations in the application or testing process, or those needing this announcement in an alternative format, may call or Telecommunications Device for the Deaf at 711.



Not Specified
Systems Admin - Vulnerability Management Coordination / Windows Admin
✦ New
Salary not disclosed
Chesapeake, VA 1 day ago
Patching / SCCM Administrator

The Patching / SCCM Administrator will provide Tier III IT operations support across the Office of Information Management (OIM) and SC mission systems, with a focus on endpoint management, patching, and compliance. This role is responsible for operating and maintaining Microsoft Endpoint Configuration Manager (SCCM), Intune, and related patching infrastructure, ensuring timely updates, secure baselines, and compliance with DOE directives and federal IT standards. The ideal candidate will have strong expertise in Windows desktop/server patching, automation, and reporting, while supporting hybrid environments and evolving enterprise service delivery models.

Responsibilities:

  • Plan, schedule, and deploy Windows OS and application patches across servers and endpoints in accordance with OIM policy.
  • Validate patch compliance against secure configuration baselines and DOE directives.
  • Perform pre- and post-patch testing, documenting results and mitigating issues.
  • Maintain patch deployment records, including maintenance logs, validation history, and compliance reports.
  • Collaborate with cybersecurity teams to remediate vulnerabilities identified through patching gaps.
  • Administer and maintain Microsoft Endpoint Configuration Manager (SCCM), including collections, deployments, task sequences, and reporting.
  • Support Microsoft Intune for mobile device and modern endpoint management.
  • Develop and maintain automation scripts (PowerShell, Azure CLI) to streamline patching and endpoint management tasks.
  • Manage software distribution, OS imaging, and application packaging for enterprise endpoints.
  • Monitor SCCM infrastructure health, including site servers, distribution points, and SQL databases.
  • Continuously monitor patch compliance, endpoint health, and SCCM infrastructure performance.
  • Generate and deliver compliance reports to leadership and stakeholders.
  • Track and report on capacity utilization, resource consumption, and licensing compliance.
  • Detect and resolve patching failures, bottlenecks, and outages in line with SLAs.
  • Maintain and update the Configuration Management Database (CMDB) with patching and endpoint configuration items.
  • Submit all patching changes via the OIM-approved change management system in accordance with the Change Control Review (CCR) process.
  • Evaluate proposed changes for technical and cybersecurity risk, ensuring compliance with secure baselines.
  • Maintain documentation of patching SOPs, SCCM configurations, and endpoint policies, reviewed quarterly or after major changes.

Minimum Qualifications:

  • Bachelor's Degree in Information Technology, Computer Science or a related field or equivalent relevant experience; Master's Degree preferred.
  • 7-10 years of experience in information technology, systems administration or other IT related field.

Other Job Specific Skills:

  • Demonstrated technical proficiency equivalent to industry-recognized certifications, such as: Microsoft Certified: Endpoint Administrator Associate, Microsoft Certified: Windows Server Hybrid Administrator Associate, CompTIA Security+ or Network+.
  • Vendor-specific certifications in endpoint security or patch management platforms.
  • Proficiency in PowerShell scripting, SCCM administration, and automation tools.
  • Strong knowledge of Windows OS patching, SCCM infrastructure, Intune, and compliance frameworks.
  • Ability to support Windows, macOS, and Linux endpoints as required.
  • Familiarity with federal IT compliance standards (e.g., FISMA, NIST SP 800-53).

Preferred Skills:

  • Experience with hybrid endpoint management (SCCM + Intune).
  • Familiarity with vulnerability management tools (e.g., Tenable, Qualys) and integration with patching workflows.
  • Strong troubleshooting skills for patch deployment failures, SCCM infrastructure issues, and endpoint compliance gaps.
  • Excellent documentation and communication skills for compliance reporting and operational transparency.
  • Knowledge of federal government IT best practices and standards.
  • Experience with continuous monitoring and incident response in a federal environment.
  • Ability to work under federal IT security protocols and procedures.
  • Understanding and application of FISMA (Federal Information Security Management Act) requirements.
  • Familiarity with NIST (National Institute of Standards and Technology) Special Publications, particularly SP 800-53 (Security and Privacy Controls for Information Systems and Organizations).
  • Experience with the RMF process for federal information systems, including system categorization, control selection, implementation, assessment, and continuous monitoring.
  • Strong skills in incident detection, response, and recovery, following federal guidelines and protocols.
  • Knowledge of cloud security principles and best practices, particularly relating to the security of cloud services used by the federal government (e.g., FedRAMP).
Not Specified
Technical Support Analyst
✦ New
Salary not disclosed
St Charles, MO 1 day ago

Technology Partners is leading a search for one of our clients. This role will be onsite 3-4 times per week.


About the Role



As a Technical Support Analyst specializing in Help Desk functions, you will play a crucial role in providing technical assistance and support to end-users within our organization. Your primary responsibility will be to ensure efficient resolution of IT-related issues, maintain excellent customer service, and contribute to the overall stability of our IT environment. This position demands strong communication skills, technical expertise, and a customer-centric approach.


Responsibilities


  • Help Desk Support:
  • Respond promptly to incoming technical support requests via phone, email, or ticketing system.
  • Provide first-level troubleshooting and issue resolution for hardware, software, and network problems.
  • Document all support interactions, including issue details, troubleshooting steps, and resolutions, in a comprehensive manner.
  • End-User Assistance:
  • Assist end-users in setting up, configuring, and troubleshooting desktops, laptops, mobile devices, and peripherals.
  • Educate users on basic IT concepts and best practices to prevent recurring issues.
  • Ensure a positive customer experience by providing empathetic and courteous service.
  • Software and Application Support:
  • Install, update, and configure software applications and operating systems for end-users.
  • Troubleshoot software-related issues, including application errors and compatibility problems.
  • Collaborate with other teams for advanced software support and escalation.
  • Hardware Support:
  • Diagnose and resolve hardware issues, such as malfunctioning components or peripherals.
  • Coordinate hardware repairs and replacements when necessary.
  • Maintain an accurate inventory of hardware assets.
  • Network Support:
  • Assist with basic network connectivity issues, including troubleshooting internet connectivity and VPN problems.
  • Escalate complex network issues to the appropriate team for resolution.
  • Documentation and Knowledge Sharing:
  • Create and update knowledge base articles and FAQs to facilitate self-help for end-users.
  • Document common issues and resolutions to expedite future problem-solving.
  • User Training:
  • Conduct user training sessions on IT tools, security awareness, and best practices.
  • Provide guidance on password management and security protocols.
  • IT Policy Adherence:
  • Ensure end-users adhere to IT policies and security protocols.
  • Report any potential security breaches or policy violations promptly.
  • Continuous Improvement:
  • Participate in team meetings and share insights for improving the Help Desk support process.
  • Stay updated on the latest IT trends and technologies through training and self-study.

Qualifications


  • Bachelor’s degree in information technology, Computer Science, or related field (or equivalent work experience).
  • Proven experience in technical support, particularly in a Help Desk environment.
  • Strong knowledge of Windows operating systems.
  • Familiarity with common software applications, productivity tools, and collaboration platforms.
  • Excellent problem-solving skills and the ability to troubleshoot technical issues methodically.
  • Exceptional communication and customer service skills.
  • IT certifications (e.g., CompTIA A+, Microsoft Certified IT Professional) are a plus.
  • Familiarity with ticketing systems (e.g., FreshService, ServiceNow, Zendesk) and remote support tools.
Not Specified
Director Supply Chain Management
Salary not disclosed
Rutland, Vermont 3 days ago


The Director of Supply Chain Management is responsible for overseeing all supply chain related activities involving the procurement of supplies and equipment, including but not limited to equipment and inventory management, vendor credentialing and relationships, contract management, new product introductions and conversions and capital acquisitions. Overseeing and facilitating RRMC’s ongoing participation in the GPO (Group Purchasing Organization) and NPC (Northeast Purchasing Collation) is essential. The Director is also responsible for organizational and departmental targets and objectives relative to cost management, supplier diversity, revenue enhancement, and assures compliance with all organization, state, federal and local regulatory laws, standards, and protocols while ensuring accurate and current cost management, expense control and charge capture.



Minimum Education




  • Bachelor’s Degree in Business Administration or a related field.
  • Master’s Degree highly preferred.


Minimum Work Experience




  • 10 years’ experience in supply chain/purchasing in healthcareor similar industry with demonstrated progressive responsibility of interacting with vendors in acquiring contracts / agreements.
  • 5 years of management experience required.
  • Experience with financial aspects of supply chain management to include but not limited to financial analysis and developing and administering department budgets.


Preferred Licenses/Certifications




  • APICS, Project Management Professional (PMP), or similar certification preferred.


Required Skills, Knowledge, and Abilities




  • Strong leadership skills.
  • Excellent written and verbal communication skills.
  • Possess highly developed interpersonal and leadership skills to work with a wide variety of people including employees, physicians, hospital administrators, vendors, and others.
  • Excellent analytical skills and attention to detail.
  • Demonstrated ability to operationalize strategies and plans and have the ability to partner with department leadership.
  • Demonstrated commitment to superior customer service.
  • Demonstrates knowledge of all departmental equipment and inventory.
  • Excellent diplomacy, problem-solving, conflict management, team building, and collaboration skills.
  • Ability to read and comprehend financial reports and understand and apply financial management principles in the application of cost and profitability management.
  • Excellent organizational and time management skills.
  • Strong knowledge of quality management and process improvement.
  • Strong Microsoft Windows desktop application and navigation skills.


Salary Range: $118,500.00 - $172,500.00, Plus sign-on bonus 



PIb052b638a681-3631

Not Specified
Field Engineer II - JSE Nellis AFB, NV
✦ New
🏢 JT4 LLC
Salary not disclosed
North Las Vegas 1 day ago
JT4, LLC provides engineering and technical support to multiple western test ranges for the U.S.

Air Force, Space Force, and Navy under the Joint Range Technical Services Contract, better known as J-Tech II.

JT4 develops and maintains realistic, integrated test and training environments and prepares our nation's war-fighting aircraft, weapons systems, and aircrews for today's missions and tomorrow's global challenges.

JOB SUMMARY
- ESSENTIAL FUNCTIONS/DUTIES Performs a variety of fundamental field engineering tasks under general supervision of a senior level engineer, involved in the installation, operations, testing and maintenance of electronic equipment and systems.

Conducts research and reference reading to assist higher-level engineers in obtaining technical information and keeps informed of currently approved standards, codes, and procedures applied to engineering specialty.

Performs engineering or other highly technical tasks that are varied and may be somewhat difficult in character.

Plans and carries out successive engineering steps and resolves technical problems by standard practices and techniques, such as tolerance studies and design calculations.

Supports projects with limited scope or parts of more complex projects with detailed instructions on the intent and scope of the documents to be prepared.

Generate sections of design specifications of more complex projects or complete specifications of less complex projects.

Using computer-assisted test methods, conducts laboratory investigations on equipment or systems.

Assists in preparation of reports, correspondence or technical studies.

Studies currently approved standards, codes, and procedures applied to the engineering specialty.

Prepare, deliver and submit technical presentations for in-process design and review meetings.

Perform all other position related duties as assigned or requested.

DESIRED QUALIFICATIONS The candidate must meet the following requirements: Experience working with enterprise IT hardware or digital video projection systems or aircraft simulators or military aircraft instrumentation/avionics.

Interpret building blueprints, electrical and mechanical schematics.

Experience using test equipment such as: Ethernet cable tester, Digital multi meter, fiber inspection scope, ethernet/fiber cable analyzer.

Must be able to create basic documents using Microsoft Office Suite and effectively communicate inside and outside of the team using Microsoft Outlook and Teams.

Must be familiar with the safe and proper use of common hand tools.

Must be able to work independently or in a team environment.

Must be able to perform research and apply knowledge to develop new technician policies and procedures.

Must be able to lift objects up to 50 pounds and work in a hands-on environment.

Must qualify for and maintain a government security clearance and possess a current state issued driver's license.

The candidate should meet most of the following requirements: Experience with Windows Server operating systems.

Build and test shielded Ethernet cables and single/multi-mode fiber lines.

Troubleshoot and maintain Projection/video systems.

Basic computer networking skills with some administrative tasks.

Familiarity with Linux (preferably Red Hat) command line and desktop interfaces Familiarity with HOTAS (hands on throttle and stick) style flight controls Familiarity with KVM consoles/switches, as well as remote management protocols (rdp, ssh, etc.).

REQUIREMENTS
- EDUCATION, TECHNICAL, AND WORK EXPERIENCE Associate's Degree in Engineering or other technical discipline or formal academic/vocational/military training and a minimum of 7 or more years of technical/professional experience in the specialty field.

Must have a professional knowledge of applicable engineering concepts and principles, and a familiarity with related engineering fields.

Must have a practical knowledge of test methods and practices sufficient to perform routine to more complex engineering procedures and to prepare or make minor modifications of standard test procedures or test equipment work instructions.

Incumbent must have a valid, current state driver's license.

Must qualify for and maintain a Security Clearance.

U.S.

Citizenship is required.

BENEFITS Medical, Dental, Vision Insurance Benefits Active on Day 1 Life Insurance Health Savings Accounts/FSA's Disability Insurance Paid Time Off 401(k) Plan Options with Employer Match JT4 will match 50%, up to an 8% contribution 100% Immediate Vesting Tuition Reimbursement OTHER RESPONSIBILITIES Each employee must read, understand, and implement the general and specific operational, safety, quality, and environmental requirements of all plans, procedures, and policies pertaining to their job.

WORKING CONDITIONS This position involves work typical of an office environment with no unusual hazards.

There is occasional lifting (up to 20 pounds), constant sitting and use of a computer terminal, constant use of sight abilities while writing, reviewing, and editing documents, constant use of speech/hearing abilities for communication, and constant mental alertness.

Routine travel to remote Company work locations may be required.

DISCLAIMER The above statements are intended to describe the general nature and level of work being performed by personnel assigned to this classification.

They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of persons so classified.

Tasking is in support of a Federal Government Contract that requires U.S.

citizenship.

Some jobs may require a candidate to be eligible for a government security clearance, state-issued driver's license or other licenses/certifications, and the inability to obtain and maintain the required clearance, license or certification may affect an employee's ability to maintain employment.

SCC: JENG17, A1412TW
Not Specified
jobs by JobLookup
✓ All jobs loaded