Remote Desktop Example Jobs Remote Jobs in Usa

531 positions found

Desktop Support Technician - Level 3
Salary not disclosed
Lombard 6 days ago
Job Role – Desktop Support Technician Job Summary Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system.

The candidate will also need to facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center.

Desktop Support Engineer provides Break Fix, fault diagnosis and resolution.

Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite.

Ideal candidate should have relevant 3-5 years’ experience in Windows Desktop support.

a) Provide first/second level contact and problem resolution for customer issues.

b) Work with Third Party Vendors to remediate complex AV issues as needed.

c) Provide timely communication on issue status and resolution.

d) Maintain ticket updates for all reported incidents.

e) Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application.

f) Should have basic knowledge of Mac operating system, to support Apple pc users.

g) Install, upgrade, support and troubleshoot for printers, computer hardware.

h) Performs general preventative maintenance tasks on computers, laptops, printers.

i) Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.

j) Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.

k) Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms.

l) This position requires the ability to work in a project-based environment requiring flexibility and teamwork.

Performs other duties as assigned.

Candidate Required Minimum Qualifications and Skills a) Bachelor’s Degree or equivalent in Computer Science or related field.

b) CompTIA A+, Microsoft Certified Professional (MCP) or better.

c) Minimum of 18 months years of IT experience.

d) Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems.

e) Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory.

f) Proven analytical, troubleshooting and problem-solving skills.

g) Proven ability to multi-task, effectively determine priorities and meet SLA’s.

h) Excellent communication relationship-building and internal customer service skills.

i) Adaptable and flexible in a fast-changing industry and work environment.

j) Willing to work off-hours and weekends when required for projects or emergency support.
Not Specified
Desktop Support
🏢 Ovation Workplace Services Inc
Salary not disclosed
Summit 6 days ago
Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software, and application issues in a ticketing system.

The candidate will also need to facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Centre.

Desktop Support Engineer provides Break Fix, fault diagnosis and resolution.

Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite.

Ideal candidate should have relevant 3-5 years’ experience in Windows Desktop support.

Provide first/second level contact and problem resolution for customer issues.

b)Work with Third Party Vendors to remediate complex AV issues as needed.

c)Provide timely communication on issue status and resolution.

d)Maintain ticket updates for all reported incidents.

Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application.

Should have basic knowledge of Mac operating system, to support Apple pc users.

Install, upgrade, support and troubleshoot for printers, computer hardware.

Performs general preventative maintenance tasks on computers, laptops, printers.

Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.

Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.

Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms.

This position requires the ability to work in a project-based environment requiring flexibility and teamwork.

Performs other duties as assigned.
Not Specified
Desktop Administrator Japanese Language Proficiency (JLPT N2 / N3 or equivalent preferred)
✦ New
Salary not disclosed
Newark, New Jersey 14 hours ago

Job Title: Desktop Administrator Japanese Language Proficiency (JLPT N2/N3 or equivalent preferred).

Location: Newark, NJ (Onsite)

Experience: 5+

Job Type: Full-time

Job Description

Must-Have Technical/Functional Skills

  • 4-5 years of experience in desktop support managing laptops/desktops on Windows 7/10/11 operating systems.
  • Experience in the installation/upgrade of Windows 11 on laptops and desktops.
  • Experience in resolving user issues related to OS and laptop/desktop hardware issues.
  • Experience in providing L2 support for desktops, laptops, printers, mobile devices, and peripherals as existing processes.
  • Experience in diagnosing and troubleshooting users' issues, including account setup, network configuration, and software/application issues.
  • Experience in performing OS installations, upgrades, patching, and driver updates.
  • Experience working with EUC tools such as SCCM for endpoint patching and Intune for mobile device management.
  • Experience in installation and configuration of hardware and software/applications.
  • Experience is using problem/ticket management systems like ServiceNow, BMC Remedy, Jira etc.
  • Experience with remote support tools like Bomgar, LogMeIn, MS Teams, etc., to troubleshoot and resolve user issues.
  • Coordinate with vendors for any hardware repairs and warranty services/issues.
  • Familiarity with endpoint security tools—anti-virus, device encryption, Trend micro
  • Work closely with other functional teams for escalated issues.
  • Ensure SLA compliance for tickets, escalations, and service requests.
  • Excellent communication and interpersonal skills.
  • Ability to work well both independently and as part of a team.
  • Customer-focused attitude and a desire to deliver high-quality support.

Technical Skills:

Strong experience in:

Windows 10 / Windows 11 administration

Microsoft Office / Microsoft 365

Active Directory / Azure AD

Endpoint management tools (SCCM / Intune)

Basic networking (TCP/IP, DNS, DHCP)

Experience working with ITSM tools (ServiceNow, Remedy, Jira, etc.).

Language Skills:

Japanese Language Proficiency (JLPT N2/N3 or equivalent preferred).

Ability to communicate technical issues in Japanese and English

Regards,

Sajith Nair

Ztek Consulting Inc.

Cell: 678-918-8705

Not Specified
Analyst, Desktop Support - IT Infrastructure - Full Time
🏢 Guthrie
Salary not disclosed
Cortland, NY 6 days ago
Summary:
The Analyst, Desktop Support is responsible for the maintenance, installation, repairs and overall support of desktops, laptops, tablets, mobile devices and IoT medical devices to support critical healthcare operations across The Guthrie Clinic (TGC). The Analyst documents, upgrades and/or replaces hardware and software as required. This position will work together with the Help Desk and Network Operations Center (NOC) staff as appropriate to determine and resolve problems.
Experience:
1. Preferred one to three (1 to 3) years of experience on a desktop support services team; healthcare experience preferred.
2. Proficiency in operating systems (e.g., Windows, macOS, iOS, Android)
3. Experience specifying, troubleshooting, and maintaining Microsoft compatible end‐user computing platforms and peripherals running Microsoft Windows Operation Systems including Windows 10 and Windows 11.
4. Experience migration operating system versions and updating desktop images.
5. Knowledge in Microsoft O365, Patch Management, anti-virus and inventory management tools.
6. Excellent knowledge of computers and peripherals.
7. Working knowledge of configuring and troubleshooting iOS and Android-based mobile devices.
8. Strong customer service orientation, good written and oral communication skills, self-motivated and directed.
9. Working knowledge of managing tickets, follow-up actions and close issues.
10. Ability to work in a fast-paced environment, manage user expectations and potential risks.
11. Experience with patch management software.
12. Basic understanding of LAN/WAN network infrastructure technologies.
13. Basic understanding of security technologies including firewalls and antivirus.
14. Experience with ITSM functionalities such as change control, CMDB and ticketing systems.
15. Basic understanding of healthcare information systems (e.g., Epic, Cerner), cybersecurity and clinical operations.
16. Experience with resolving multiple issues simultaneously.
Education:
1. Bachelor’s degree in Information Technology, Computer Science, Healthcare Administration or related field strongly desired or an equivalent combination of education and experience.
Licenses/Certifications:
1. Preferred certifications include CompTIA A+.
Essential Functions:
- Responsible for installation and maintenance of desktop, laptops, tablets, mobile devices, printers and peripheral hardware.
- Perform preventative maintenance on hardware.
- Test and plan the deployment of new operating system releases, vendor patches and commercial software releases.
- Develop and document standardized user processes and procedures; “how-to” documentation.
- Provides proactive and advanced troubleshooting and analysis.
- Understands and accounts for interactions between technologies and applications.
- Responsible for maintaining ticket status and resolution information in ticketing system.
- Accountable for meeting established performance metrics which will be used in performance evaluations.
- Participates in on-call support rotation as specified by management.
- Willingness to travel between sites in the TGC Pennsylvania/New York regional footprint (Sayre, Towanda, Troy, Corning, Cortland, Binghamton, etc.)
- Promotes the use of TGC’s PMO methodology and standards to manage IT initiatives.
- Demonstrate commitment to customer service by providing responsive and effective support, developing solid working relationships with customers and IT colleagues, and delivering high quality, value-added services that exceed customer expectations.
- Demonstrates a commitment to excellence in Customer Service with all internal and external customers of TGC.
- Performs related duties as assigned and unrelated duties as requested.
Other Duties:
- Other duties as assigned

Pay range: min $27.42/hr max $42.78/hr
permanent
Desktop Support Specialist
Salary not disclosed
Prosper, TX 6 days ago

Job Title: Desktop Engineer / Deskside Support

Location: Prosper, TX

Job Type: Contract-to-Hire

Schedule: Monday–Friday, 8:00 AM – 5:00 PM


Position Summary:

Our client is seeking experienced Desktop Engineers to provide deskside support in an enterprise environment. This role is ideal for candidates with deep knowledge of Windows operating systems and strong troubleshooting abilities, especially with the Windows registry and client-side networking. The ideal candidate is not just a user of Windows, but someone who understands how it works beneath the surface.


Key Responsibilities:

  • Provide deskside technical support for Windows OS and various hardware components
  • Troubleshoot and support issues involving laptops, desktops, thin clients, badge readers, signature pads, document scanners, webcams, speakers, and microphones
  • Perform installations, uninstalls, and imaging (no image creation required)
  • Troubleshoot client-side networking and registry-level issues
  • Deliver timely and professional technical support directly at users’ desks
  • Document and escalate support issues as needed

Required Qualifications:

  • Minimum of 3 years of Deskside/Desktop Support experience in an enterprise environment
  • High school diploma or equivalent
  • Strong understanding of Windows OS and registry-level troubleshooting
  • Solid linear troubleshooting skills and client-side network support experience
  • Excellent communication skills for interacting with both technical and non-technical users

Preferred Qualifications:

  • Prior experience in a medical or government environment

Additional Details:

  • This is a contract-to-hire role
  • No driving is required while on contract, but 3 years of driving history is preferred for conversion
Not Specified
Desktop Support Analyst / Technical Support / EndUser Support
Salary not disclosed
Saint Petersburg 6 days ago
Desktop Support Analyst / Technical Support / EndUser Support Location: Onsite Hybrid work: 11 days insite in a month in office.

Training for first week will be onsite (no days at home that week, i.e.

first week) Note: Must be Authorized and willing to work on W2.

End User Support role, Desktop Support Skills.

Primary experience in a large scale environment is highly preferred.

Will prefer past experience with Windows 8/10 or 11.

Proficient in MS O365, Outlook, MS teams, and one drive, Exchange Online.

Will actively be touching each of these.

Software Installation and Support, Onboarding Users, PC Setups, and PC replacements, completing back-up and restores of data, and reinstalling software.

Need strong technical candidates with excellent commm skills and commitment to join asap.

Support, Desktop, Outlook, laptop, Technical, users
Not Specified
Desktop Support Manager
✦ New
🏢 Coforge
Salary not disclosed
Southfield, MI 1 day ago

Job Title: Desktop Support Manager

Skills: Pix boot, SCCM/ Intune, Active Directory 360 issues, BitLocker, MFA & Google DUO, autopilot, People management

Experience: 15+ Years

Location: Southfield, Michigan, United States

Job Type: Fulltime


We at Coforge are hiring for Desktop Support Manager with the following skills:


  • Deskside Support Associate – Experienced Deskside Support professional with 15+ years of hands-on experience providing end-user support for laptops and desktops, including imaging, hardware/software troubleshooting, printer issue resolution, shipping, field services, and receiving IT equipment.
  • Strong expertise in device imaging using PXE Boot, SCCM, and Intune, along with resolving Active Directory (Azure AD / AD 360) related issues. Proficient in security and access management tools including BitLocker, MFA, and Google Duo.
  • Proven Team Lead and People Management experience, including mentoring junior technicians, assigning tasks, monitoring SLAs, and acting as an escalation point for complex technical issues. Demonstrated ability to coordinate with cross‑functional teams, manage on‑site support operations, and ensure high levels of customer satisfaction while meeting business and compliance requirements.
  • Experience with autopilot.
  • Experience in resolving Level 1 / Level 2 password, access & general laptop issues.
  • Must have experience in supporting hybrid/Remote users in a large enterprise environment.
  • Graduation or equivalent degree is mandatory.
Not Specified
System Administrator Desktop Support
✦ New
Salary not disclosed
Fremont, CA 8 hours ago

Desktop Systems Specialist

We are seeking a Desktop Systems Specialist to support enterprise device provisioning, imaging, and deployment initiatives. This role plays a critical part in ensuring devices are securely configured, compliant, and ready for end users as part of large scale refresh and deployment programs.

What You’ll Do

Device Imaging and Configuration

  • Perform Windows device imaging using standard provisioning tools such as Autopilot, Intune, and Entra ID
  • Configure devices in alignment with enterprise security requirements, including BitLocker encryption, endpoint compliance validation, and baseline policy enforcement
  • Troubleshoot imaging failures, driver issues, network related setup errors, and post image provisioning issues

Staging, Validation, and Deployment

  • Stage devices for user pickup or shipment by completing quality checks, labeling, hardware inspections, and accessory preparation
  • Validate device readiness by confirming compliance posture, device health, enrollment status, and authentication functionality
  • Execute refresh workflows according to standardized processes and service readiness timelines

Operational Coordination and Escalation

  • Partner with service desk leads, endpoint engineering, asset management, and logistics teams to resolve technical blockers
  • Escalate complex provisioning issues with clear documentation, troubleshooting steps, and diagnostic details

Documentation and Compliance

  • Maintain accurate provisioning records, device status updates, and compliance documentation in ServiceNow
  • Ensure asset records are updated accurately, including assignment, classification, and lifecycle status
  • Support audit requirements by documenting provisioning steps, exceptions, and deviations from standard process

Process Improvement and Knowledge Sharing

  • Participate in process improvement efforts, root cause analysis, and post project reviews
  • Provide guidance and mentorship to new technicians to promote quality, consistency, and customer service excellence

What We’re Looking For

  • Experience with Windows provisioning tools such as Autopilot, Intune, and Entra ID
  • Strong troubleshooting skills across hardware, imaging, and operating system deployment
  • Familiarity with enterprise security and compliance controls including BitLocker and device health policies
  • Experience maintaining accurate records in ServiceNow or similar ITSM/ITAM tools
  • Strong communication skills with the ability to collaborate across technical and non technical teams
  • Ability to lift, move, and stage hardware as part of daily provisioning activities

Nice to Have

  • Prior Desktop Systems Specialist or Service Desk experience
  • Experience supporting high volume refresh or deployment projects
  • Knowledge of corporate hardware standards, asset management workflows, and device lifecycle management
Not Specified
Desktop Publisher
Salary not disclosed
Columbus, OH 6 days ago

2nd SHIFT- 4PM-12:30AM

Desktop Publisher/Presentation Specialist

Contract to hire

HYBRID- 3 DAYS ONSITE/2 DAYS REMOTE (after 90 days)


***MUST WORK 2ND SHIFT-4:30PM-12:30AM, Must work onsite, 5 days a week for first 90 days, then move to Hybrid (3 days onsite/2 days remote).****

Our client is seeking a 2nd shift individual to help support their clients (mainly financial services/banking clients) in preparing PowerPoint decks as well as other Desktop Publishing duties. This role will not be creating new templates in PowerPoint but rather making updates to existing templates for presentation decks. In additional to this, duties could include changing out colors, logos, images, content, etc. as needed. Other work includes retouching of images, inputting photos or creating tables in Excel. Must have strong attention to detail to ensure content is formatting properly and presenting properly for both digital and print.


Responsibilities:

  • Utilize appropriate logs and/or tracking software for all presentation work
  • Thoroughly assess job request and ensure appropriate completion of job tasks throughout task lifecycle
  • Perform work in presentation design, including, but not limited to creating pitch books and materials, creating, editing, and error correcting multiple document types to support the client’s brand; intake and workflow coordination functions, as needed (will use PowerPoint frequently)
  • Use established procedures, standards and formats to edit, proof, create, or otherwise complete presentation requests to client satisfaction
  • Proficiency in using equipment/technology/software and hardware necessary to perform job functions
  • Communicate with team members, lead, supervisor or client on job or deadline concerns
  • Meet contracted deadlines for service delivery to our clients
  • Troubleshoot basic software or hardware problems

Qualifications:

  • Minimum (1) year presentations experience preferably in a legal, banking or large corporate environment
  • Skilled in the use MS Office software (Excel, PowerPoint, Visio as examples);
  • Familiar with other software programs for editing and/or creating documents; specifically, Adobe PDF & Creative Suite (Illustrator, Photoshop as examples)
  • Strong attention to detail; able to work on multiple projects simultaneously
  • Able to apply intermediate requisite knowledge of appropriate grammar, spelling, composition to work requests
  • Strong organizational skills needed
  • Ability to meet deadlines and complete all projects in a timely manner
  • Ability to handle sensitive and/or confidential documents and information
  • Ability to work both independently and collaboratively as part of a team
  • Ability to work in a fast-paced environment
  • Ability to communicate professionally both verbally and in writing
Not Specified
Desktop Engineer
✦ New
Salary not disclosed
Roanoke Rapids, NC 1 day ago

Below are Location


Covington,VA

Evadale,TX

Cottonton,AL

Roanoke Rapids,NC

Longview,WA


· Patching cable installation and recovery.

· Installing power leads.

· Installing, removing or swapping equipment.

· Locating and or identifying network circuits and tagging the demark location.

· Providing escort services for Company third party vendors or subcontractors wherever Contractor is providing support.

· Adhering to the risk management processes, including conducting walkthroughs, work permits, change management, attending safety training; and reporting incidents.

· Comply with the Company's audit requirements, information protection requirements, security requirements and standards detailing physical access management, and Company standards for operational excellence.

· troubleshooting and patching power cables;

Not Specified
jobs by JobLookup
✓ All jobs loaded