Remote Desktop Application Example Jobs in Usa

It All Starts with Our People

As the leader in automotive preventive maintenance, Valvoline has a proven track record of growth. We continue to invest in our people, processes, and technology to strengthen our ability to efficiently deliver Quick, Easy, Trusted service across all our stores – every day. We're not just in the car business; we're in the people business. And we're looking for humble, hungry, and smart people to help us shape the future of mobility. If you're hungry to drive change and seek a dynamic, collaborative environment that fuels both personal and professional growth, you've found your place with us.

Our highest priority is creating a welcoming workplace with team members from a wide variety of diverse backgrounds and experiences.

How You’ll Make a Difference

Valvoline has a rewarding opportunity as a Sr. O365 Engineer. In this role, you will beresponsible for managing and optimizing the Microsoft 365 tenant with an on-premises AD and the Microsoft O365 suite, including, but not limited to, the following: AD, Azure AD, SharePoint, Teams, OneDrive, Outlook.

This role will ensure effective and timely resolution of problems and issues, as well as provide leadership in problem solving/remediation of issues.

Typically, responsible for establishing operational plans for job area, developing and implementing new products, processes, standards, or operational plans that will have impact on the achievement of functional results. Requires communication with leadership

• Manage and maintain Microsoft 365 services including Exchange Online, SharePoint Online, Teams, OneDrive, and Intune.
• Monitor service health, usage, and performance across the tenant. Implement and co-manage Microsoft Purview policies, DLP, Conditional Access, and MFA
• Manages the end-to-end systems design, capacity planning and performance management to meet systems requirements while identifying opportunities for automation, cost savings, and service quality improvement
• Design, implement, and manage the various items in the O365 platform (e.g., SharePoint Online, Teams, Power BI, Security & Compliance Center, etc.). Understand the interdependencies with other enterprise services in the O365/Azure technology stack, and licensing, features and policies
• Maintain knowledge of and apply industry best practices for the O365 platform. Assists with the evaluation and selection of existing and emerging technologies, and the options that best fit business and IT strategic needs.
• Identifies, develops, and implements continuous process improvements and best practices into all areas (e.g., process, metrics, performance, etc.) to enable accurate, efficient, and effective systems' operations and customer satisfaction
• Troubleshoot complex technical issues and perform root cause analysis for major outages and incidents, engineer permanent solutions to issues and implement solutions as required
• Develop and maintain PowerShell scripts for automation, reporting, and bulk operations. Leverage Graph API and other tools for advanced automation and integration
• Other duties and responsibilities as determined by Valvoline from time to time in its sole discretion

What You’ll Need to Succeed

• Bachelor’s degree in information systems, computer science or related field, or an equivalent combination of education and experience.
• Minimum 3-5 years of experience as an O365 engineer or administrator
• Relevant technical and process certifications (ITIL, Cisco, Fortinet, Microsoft, etc.)

Microsoft Certified: Modern Desktop Administrator Associate

Microsoft Certified: Security, Compliance, and Identity Fundamentals

Microsoft Certified: Azure Administrator Associate

Microsoft 365 Certified: Enterprise Administrator Expert

• Expert knowledge of on-premises Active Directory infrastructure management and experience as a Domain Administrator
• Familiarity with Exchange Online, Teams, SharePoint, and OneDrive administration.
• Knowledge of Microsoft 365 security and compliance features.
• Knowledge of Azure Active Directory and the Microsoft Identity Platform.
• Experience in designing and implementing identity and conditional access
• Experience with on-premises Active Directory, Azure Active Directory, and hybrid deployments.
• Implementation of advanced functions of the Office 365 Security and Compliance Center, Microsoft Federation Integration with Office 365, Azure, and Identity Management.
• Excellent customer service skills, including verbal and written communication skills
• Excellent organizational and troubleshooting skills; ability to prioritize and manage multiple tasks and projects.
• Strong analytical and problem-solving skills
• Deep experience with public folder and PST migration complexities.
• Experience with PowerShell, LDAP, Active Directory, Azure, file transfer protocols, APIs, and troubleshooting data flows.
• Familiarity with application monitoring tools, reviewing log files, and being available on occasion for off-hours emergency support for critical applications.
• Familiarity with Cloud Access Security Broker (CASB) technology.
• PowerShell scripting expertise within Office 365, Azure AD, Teams, and SharePoint. In-depth knowledge of authorization and authentication in Microsoft hybrid environments, including Azure AD, Single Sign On (SSO), and Multi Factor Authentication (MFA)

We Take Care of the WHOLE You

• Health insurance plans (medical, dental, vision)
• HSA and flexible spending accounts
• 401(k)
• Incentive opportunity*
• Life insurance
• Short and long-term disability insurance
• Paid vacation and holidays*
• Employee Assistance Program
• Valvoline Instant Oil Change discounts
• Tuition reimbursement*
• Adoption assistance*

*Terms and conditions apply, and benefits may differ depending on position.

Your Path to Valvoline

Valvoline provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Join us in revolutionizing the automotive aftermarket industry while enjoying competitive benefits, a supportive work culture, and opportunities for advancement. Apply now and become an integral part of our journey at Valvoline.

The Company endeavors to make its recruitment process accessible to any and all users. Reasonable accommodations will be provided upon request to applicants with disabilities to facilitate equal opportunity throughout the recruitment and selection process. Please contact Human Resources at 1.833.VVV.Report or email to make a request for reasonable accommodation during any aspect of the recruitment and selection process. The contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.

*This is an on-site role based in East Haven, CT. Candidates must live within commuting distance and be authorized to work in the U.S.*

Summary:

Town Fair Tire is seeking a highly motivated Quality Assurance Tester to join a mid-sized team of

Software Developers, Data Scientists & Network Admins. The Tester’s primary role is to ensure the stability and integrity of in-house proprietary Software. Ideal candidate must have 4+ years of

experience in Manual Testing on web based applications. Testers will also be involved in software

deployment processes. This position also offers an entry level opportunity for learning or improving skills with Automation Testing utilizing Gherkin syntax on a C# codebase.

Duties and Responsibilities:

 Test in-house proprietary Software for defects

 Use of Visual Studio and proprietary tools for code deployments

 Assist in creation, maintenance, and regular execution of Gherkin based Automation Scripts

coded in C#

 Drive assigned tasks to completion with minimal oversight

 Raise concerns or issues as early in the SDLC as possible

 Contribute insight on user experience concerns or ideas

 Communicate with developers and Project Owners to ensure functional and user requirements

are being met

 Document functional defects thoroughly using bug tracking and task management tools (Wrike)

 Collaborate with end users to collect data on reported defects or concerns

 Assist in all testing processes involving the migration and integration of new and legacy

technologies

 Participate in the identification and implementation of continuous improvement in process and

standards for the entire team

Requirements:

To be considered for this job, candidates may be required to have the following skills and

experience:

 4+ years experience in Manual Software testing

 Knowledge of quality assurance, software testing principles and practices, and understanding of

SDLC

 Experience with testing across a range of application types, including web, mobile and desktop

 Strong ability to identify, analyze, and resolve issues in collaboration with Product Owners and

Developers, including verification of implemented fixes

 The ability to self-manage deliverables and communicate concerns

 Display ownership and autonomy to work on tasks and be pro-active in managing it end to end

 Excellent team building skills, including cross-functional team building

 Participate in requirement analysis to understand specifications and user stories

 Familiarity with Gherkin automation test architecture

 Familiarity with SQL database structures and use

 Familiarity using software Version Control application Git

Personal Attributes:

 Demonstrate a personal passion for delivering Top Quality product results

 Proactive attitude toward improving and optimizing existing and future systems

 Enthusiasm for learning new tools and methodologies

 Strong interpersonal, written, and oral communication skills

 Able to conduct research into software issues and products as required

 Ability to present ideas in user-friendly language

 Highly self-motivated and directed, with keen attention to detail

 Proven analytical and problem-solving abilities

 Able to effectively prioritize tasks in a high-pressure environment

 Strong customer service orientation

 Experience working in a team-oriented, collaborative environment

DC Systems Technology Technician

Location: On Site at Goodyear, AZ

Length: 6+ months - Possibility of Contract to Hire

Pay Rate: $23/hr - $31/hr (W2)

Position Summary:

Support Business and Technology-led initiatives for maintaining and supporting the Technology footprint within the DC.

Roles and Responsibilities:

• Responsible for maintaining and supporting Application/Hardware owned by the DC Systems team. This includes but is not limited to MAWM (WMS), WES, MHE and WCS
• Review/Assign/Resolve support tickets
• Be available for on-call rotation/support
• Be the initial point of contact for questions about product from the business and operations teams
• Help manage a backlog of initiatives and tasks
• Contribute to story writing (Product Managers own core responsibility)
• Approval of UAT
• Provide input and assist with prioritization
• Develop the knowledge to provide an evaluation of technical feasibility of new system requirements
• Understand process flows and contributes to the business and technical process flow maps
• Support configuration and deployment of product features and
• enhancements as needed
• Coordinate with vendors and AE teams for product upgrade, patching, configurations etc.
• Look for things to optimize to make the development process easier and help the team become more productive
• Have the knowledge to provide basic Desktop and Network support for set-up and troubleshooting

Qualifications

• Travel is required, including the potential for international travel
• Ability to negotiate, influence, and support project teams
• High Degree of proficiency in MS office Suites\Google Workspace, Project management tools and methodologies, interpersonal skills, problem-solving skills, and planning skills
• Strong verbal and written communications
• Demonstrated collaborative skills and ability to work well within a team
• Ability to work with and influence peers, management, and leadership
• Ability to work in a fast-paced and detail-oriented environment
• Self-motivated with critical attention to detail, deadlines, and reporting
• An understanding of Agile processes is a plus
• Experience working with Manhattan Active WMS is a plus

Applicants should apply via The Mice Groups Inc. website ( ) or through this careers site posting.

We are an equal opportunity employer and value diversity at The Mice Groups Inc. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Pursuant to the Los Angeles Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

The Mice Groups Inc. values your privacy. Please consult our Candidate Privacy Notice, for information about how we collect, use, and disclose personal information of our candidates.

Privacy Policy

One of the basic principles The Mice Groups follows in designing and operating this website is that we ask for only the information we need to provide the service you’ve requested.

The Mice Groups does not currently collect personal identifying information via its website except (i) to the extent that you provide this information in an online job application and (ii) to the extent that your web browser provides personal identifying information.

The Mice Groups will use your personally identifying information solely for the purpose for which you submitted the information. The Mice Groups may, however, aggregate certain elements of your personal identifying information with the information of other users of our website to analyze the usefulness and popularity of various web pages on its website.

The Mice Groups reserves the right to change this policy at any time by posting a new privacy policy at this location. Questions regarding this statement should be directed to

Sonder is on a mission to revolutionize hospitality and make a world of better stays open to all. No two Sonders are the same each property has a bespoke design and contains a mix of rooms, suites, and apartments. Though each Sonder is unique, our mobile app allows guests to effortlessly navigate their stay. From check-in to checkout, everything they need is just a tap away. To be better is a never-ending pursuit and revolutions dont happen overnight. But, together, we can forever change the way people stay, for the better.

We are looking for someone who breathes hospitality operations and is energized by the opportunity to maximize, motivate, and inspire a team to deliver an amazing Sonder guest experience. Our Sonder locations are distributed across a city in different shapes, sizes, ages, and styles, and we pride ourselves on offering a hotel-like service. Thats what youll own.

Life At Sonder

We aspire to build a workplace where employees can thrive. Our culture shapes how we make decisions, how we conduct meetings, how we communicate, and how we treat each other. Its the coordinated way in which we work that gives us a shot at achieving the epic tale we hope to be part of. Our Leadership Principles are a foundational part of our culture and they play a vital role in guiding the values and actions of our team members. Each of these principles is at the heart of what we do. Check out
this article
to find out more about our Culture and Principles.

Our Front Desk Hospitality Agents are the face of Sonder and who live our leadership principle of 'Extend Hospitality to All'. This is one of the most versatile roles at the company and perfect for anyone who loves interacting with guests and finds fulfillment in creatively solving problems. You are a detail-oriented individual who thrives on interacting with others, supporting your fellow team members, and satisfying guest requests throughout the day. If youre ready for an evolving and fast-paced environment that is focused on delivering amazing guest experiences, wed love to hear from you!

AT SONDER YOU WILL:

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  Be the face of Sonder, and make an awesome first impression on our guests, visitors, and all internal and external partners.
  

  
  
  
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  Guide guests through the technology-rich Sonder experience, ensuring they are able to make the most out of their stay and use our tech features
  

  
  
  
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  Utilize our digital communication systems to receive guest calls, SMS and live chats, and offer immediate support from the Front Desk
  

  
  
  
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  Handle all guest interactions with the highest level of hospitality and professionalism, accuracy and timeliness, accommodating special requests whenever possible; resolve customer complaints; assist customers in all inquiries in connection with services, facility, hours of operations, directions, etc.
  

  
  
  
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  Assist building leadership with any administrative tasks required to keep all operations running smoothly
  

  
  
  
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  Flex to support the
  back-of-house/Hospitality
  Agent team on a day-to-day basis as needs arise through housekeeping quality audits, inventory checks, and minor maintenance and technology issues
  

  
  
  
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  Ensure the maintenance, cleanliness, and organization of both guest-facing and back of house working spaces including lobbies, office, storage closets, warehouse and others, as assigned
  

  
  
  
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  Support multiple Sonder properties throughout the local market, as required
  

  
  
  

WHAT WE LOOK FOR:

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  Personable, guest-centric, and positive; you love speaking with others in person and via phone, email, and chat
  

  
  
  
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  Demonstrated experience working in hotels, restaurants, or other customer-facing hospitality, service, and/or customer experience roles
  

  
  
  
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  Excellent problem solving skills, with the desire to get it done for our guests
  

  
  
  
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  Strong computer literacy and writing skills and comfort switching between multiple desktop and mobile applications
  

  
  
  
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  Organized, hardworking, and
  detail-oriented
  

  
  
  
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  Thrives in a fast paced, ever-changing, always challenging startup environment
  

  
  
  
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  Ability to work effectively both in a team environment as well as independently
  

  
  
  
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  Flexible schedule and open to working evenings, weekends and holidays
  

  
  
  
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  Ability to lift/carry items up to 50 pounds and stand/walk for extended periods of time
  

  
  
  
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  Proficiency in languages other than English a plus
  

  
  
  
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  This role requires regular access to a reliable smartphone for work purposes. (Expense reimbursement available)
  

  
  
  

Hourly Pay Rate: $16.24 - $22

Benefits

We offer attractive employee travel perks for any Sonder location as well as competitive stock, health and lifestyle benefits. For eligible employees, benefits may include:

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  Competitive compensation
  

  
  
  
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  Generous stock plan
  

  
  
  
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  Medical, dental and vision insurance (where applicable)
  

  
  
  
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  Flexible vacation
  

  
  
  
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  Wellness and volunteering days
  

  
  
  
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  Annual free credits and discounts to stay in Sonders
  

  
  
  
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  Workplace flexibility (for remote-specified positions only) #ABetterWaytoWork
  

  
  
  

Learn More About Sonder

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  Corporate Responsibility & Sustainability
  

  
  
  
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  Data Privacy Policy
  

  
  
  
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  Blog:
  Sonder Stories
  

  
  
  
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  Instagram:
  @sonderstays
  

  
  
  

Equal Opportunity

We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other classification protected by applicable state, federal or local law.
Extend Hospitality To All
is one of Sonders Leadership Principles. Living up to that principle means fully embracing diversity: ensuring that all of our employees, guests, partners, and communities feel safe, respected, included, cared for, and empowered.

As part of our commitment to creating a workplace open to all, we have created
Sonder Circles
, also known as employee resource groups. These groups aim to foster a diverse, equitable, and inclusive workplace aligned with the communities they serve.

If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to
.

The Patching / SCCM Administrator will provide Tier III IT operations support across the Office of Information Management (OIM) and SC mission systems, with a focus on endpoint management, patching, and compliance. This role is responsible for operating and maintaining Microsoft Endpoint Configuration Manager (SCCM), Intune, and related patching infrastructure, ensuring timely updates, secure baselines, and compliance with DOE directives and federal IT standards. The ideal candidate will have strong expertise in Windows desktop/server patching, automation, and reporting, while supporting hybrid environments and evolving enterprise service delivery models.

Responsibilities:

• Plan, schedule, and deploy Windows OS and application patches across servers and endpoints in accordance with OIM policy.
• Validate patch compliance against secure configuration baselines and DOE directives.
• Perform pre- and post-patch testing, documenting results and mitigating issues.
• Maintain patch deployment records, including maintenance logs, validation history, and compliance reports.
• Collaborate with cybersecurity teams to remediate vulnerabilities identified through patching gaps.
• Administer and maintain Microsoft Endpoint Configuration Manager (SCCM), including collections, deployments, task sequences, and reporting.
• Support Microsoft Intune for mobile device and modern endpoint management.
• Develop and maintain automation scripts (PowerShell, Azure CLI) to streamline patching and endpoint management tasks.
• Manage software distribution, OS imaging, and application packaging for enterprise endpoints.
• Monitor SCCM infrastructure health, including site servers, distribution points, and SQL databases.
• Continuously monitor patch compliance, endpoint health, and SCCM infrastructure performance.
• Generate and deliver compliance reports to leadership and stakeholders.
• Track and report on capacity utilization, resource consumption, and licensing compliance.
• Detect and resolve patching failures, bottlenecks, and outages in line with SLAs.
• Maintain and update the Configuration Management Database (CMDB) with patching and endpoint configuration items.
• Submit all patching changes via the OIM-approved change management system in accordance with the Change Control Review (CCR) process.
• Evaluate proposed changes for technical and cybersecurity risk, ensuring compliance with secure baselines.
• Maintain documentation of patching SOPs, SCCM configurations, and endpoint policies, reviewed quarterly or after major changes.

Minimum Qualifications:

• Bachelor's Degree in Information Technology, Computer Science or a related field or equivalent relevant experience; Master's Degree preferred.
• 7-10 years of experience in information technology, systems administration or other IT related field.

Other Job Specific Skills:

• Demonstrated technical proficiency equivalent to industry-recognized certifications, such as: Microsoft Certified: Endpoint Administrator Associate, Microsoft Certified: Windows Server Hybrid Administrator Associate, CompTIA Security+ or Network+.
• Vendor-specific certifications in endpoint security or patch management platforms.
• Proficiency in PowerShell scripting, SCCM administration, and automation tools.
• Strong knowledge of Windows OS patching, SCCM infrastructure, Intune, and compliance frameworks.
• Ability to support Windows, macOS, and Linux endpoints as required.
• Familiarity with federal IT compliance standards (e.g., FISMA, NIST SP 800-53).

Preferred Skills:

• Experience with hybrid endpoint management (SCCM + Intune).
• Familiarity with vulnerability management tools (e.g., Tenable, Qualys) and integration with patching workflows.
• Strong troubleshooting skills for patch deployment failures, SCCM infrastructure issues, and endpoint compliance gaps.
• Excellent documentation and communication skills for compliance reporting and operational transparency.
• Knowledge of federal government IT best practices and standards.
• Experience with continuous monitoring and incident response in a federal environment.
• Ability to work under federal IT security protocols and procedures.
• Understanding and application of FISMA (Federal Information Security Management Act) requirements.
• Familiarity with NIST (National Institute of Standards and Technology) Special Publications, particularly SP 800-53 (Security and Privacy Controls for Information Systems and Organizations).
• Experience with the RMF process for federal information systems, including system categorization, control selection, implementation, assessment, and continuous monitoring.
• Strong skills in incident detection, response, and recovery, following federal guidelines and protocols.
• Knowledge of cloud security principles and best practices, particularly relating to the security of cloud services used by the federal government (e.g., FedRAMP).

Systems Administrator with an Active Top Secret SCI/ Full Scope Poly level DOD clearance.

Description

Job responsibilities will include, but not be limited to, the following:

• Perform as a Linux System Administrator on a large government contracts.

• Perform administration on VMware technologies (or related)

• Maintain smooth operation of multi-user computer systems, including coordination with network, software, and system engineers, PC desktop technicians, project managers, end users, and customer and IT management.

• Recommend and implement system enhancements that will improve the performance and reliability of the system including installing, upgrading/patching, monitoring, problem resolution, and configuration management.

• Provide backup and recovery services; manage file systems and disk space; manage virus protection on a routine basis.

• Create and maintain user and computer accounts and modify file permissions and security access lists.

• Test new releases of products to ensure compatibility and minimize user impact.

• Develop and document technical processes and procedures as needed.

• Interact, meet, discuss, and troubleshoot issues with vendors; evaluate vendor products, services, and suggestions.

• Adhere to strict Information Systems security guidelines in all cases.

• Maintain security audit and logging information on all classified networked and standalone computers as directed by the Information Systems Security Manager (ISSM).

• Prepare security documentation for Cyber Security team.

Additional Skills & Qualifications

Preferred Qualifications

• Higher degree in a STEM-related discipline

• Security+ CE

• 5+ years of experience with Red Hat Enterprise Linux (RHEL) server administration in an SCI classified environment

• Experience with NAS storage device (preferably NetApp) administration (ONTAP 8.x or higher; CDOT)

• Solid understanding of Enterprise-level storage concepts to include all commonly used RAID-levels

• Solid understanding of remediating security vulnerabilities; Experience hardening Linux systems in accordance with RMF and STIGs

• Identity Management (Single Sign-On) experience

• VMware and ESXi (6.x or higher) configuration and management experience

• Experience with host-based firewall implementations and configuration (Redhat "iptables")

• Windows 10 administration experience; Windows Server experience; Group Policies (GPOs) experience; Active Directory management experience

• Solid writing skills and use of Wiki pages and Sharepoint sites for documentation

• DoD 8570 Certification in a primary OS (Windows, Linux, Cisco)

• Experience in VMWare, NetApp and Splunk among other industry standard technologies. Comfortable with maintenance and OS upgrades

• Preferred candidate will be familiar with Tenable and Nessus scans for vulnerability and controls implementation.

Experience Level

Intermediate Level

We reserve the right to pay above or below the posted wage based on factors unrelated to sex, race, or any other protected classification.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. This temporary role may be eligible for the following:

• Medical, dental & vision
• 401(k)/Roth
• Insurance (Basic/Supplemental Life & AD&D)
• Short and long-term disability
• Health & Dependent Care Spending Accounts (HSA & DCFSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Job Type & Location

This is a Contract position based out of Aurora, CO.

The pay range for this position is $50.00 - $70.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Aurora,CO.

This position is anticipated to close on Mar 24, 2026.

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at .

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

• Provide day-to-day operational support for Microsoft D365 Finance & Operations, including provisioning and termination of system access and roles.
• Respond to and resolve production incidents (performance, access, data accuracy, and system issues) using a structured, methodical troubleshooting approach.
• Ensure incident, request, and defect tickets are managed and resolved within defined SLA targets, maintaining high standards of quality and customer satisfaction.
• Actively manage and report on the operational backlog, providing key performance indicators aligned to service level commitments.
• Conduct root cause analysis for major and critical incidents, implementing resolutions, workarounds, and preventative improvements to reduce recurrence.
• Lead continuous improvement initiatives by developing and enhancing operational processes, procedures, and documentation, collaborating with cross-functional teams for alignment.
• Develop and maintain strong, credible relationships with key IT and business stakeholders, as well as third-party vendors and strategic suppliers.
• Write and maintain custom programs and scripts, and configure ERP applications to support business requirements.
• Analyze existing infrastructure and lead or contribute to system enhancements and optimizations.
• Lead the integration and release of new applications and updates into the existing environment, ensuring service acceptance criteria and operational deliverables are met prior to handover.
• Maintain a comprehensive and up-to-date knowledge base covering application architecture, common issues, support procedures, and FAQs.
• Proactively monitor applications and environments (alerts, performance, system health) to identify and address potential issues before they impact users.
• Support configuration and customization of Production and Sandbox D365 environments using tools such as Lifecycle Services (LCS), Power Platform, and Azure.
• Ensure data quality, integrity, and consistency across enterprise systems by adhering to approved workflows and procedures.
• Understand and comply with Sarbanes-Oxley (SOX) control requirements, supporting audit preparation and remediation activities as required.
• Ensure compliance with company standards, security policies, and operational procedures to safeguard application integrity.
• Stay current on D365 features, updates, and best practices, as well as organizational standards, through participation in change governance forums (e.g., CAB, VMOB).
• Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias.
• All other duties as assigned
  
  

• 5–7 years of progressively responsible technical experience, including experience in a team lead or senior technical role.
• At least 5 years of hands-on technical experience with Microsoft Dynamics 365 Finance & Operations.
• Strong working knowledge of Windows Server, Windows desktop environments, SQL Server, Azure, and the Power Platform.
• Excellent verbal and written communication skills, with the ability to engage effectively with technical and non-technical audiences.
• Strong technical troubleshooting and diagnostic skills across application and infrastructure layers.
• Proven customer-focused mindset with the ability to resolve issues effectively and deliver solutions that meet business needs.
• Strong organizational, analytical, and conceptual skills with a high attention to detail.
  
  

• Gathering IT related project requirements  
• Determining the IT scope of work 
• Developing IT estimates for each project and submitting for approval (obtain project funds) 
• Creating & maintaining project schedules 
• Monitoring and managing project finances (forecast project cashflow monthly) 
• Coordinating all IT activities with internal Facilities Construction teams, IT partners and contractors 
• Report on project status 

• Responsible for overseeing all aspects of a project in the Greater San Francisco Service Area and South Bay program, ensuring the delivery of IT solutions and services that provide the highest value in support of the Capital Construction and Infrastructure Portfolios 
• Project planning, Project financial management, Project schedule management, Project resource management 
• The ability to manage highly complex, large-scale project with overlapping schedules with multiple inter-dependencies is expected 

• 5+ years of information technology experience that includes a broad understanding of IT infrastructure projects through professional services consulting and/or project/program management 
• Demonstrated track record in leading multiple teams through both overlapping and sequentially related projects 
• Demonstrated hands-on experience with MS Excel and Project
• Demonstrated experience with ServiceNow and various supplier portals (OneLink is what is used here)
• Demonstrated strong customer focus and client relationship building skills 
• Must possess excellent verbal and written communication skills 
• Capital Construction experience is preferred & project management in a healthcare environment is a plus 
• PMP Certification is a plus but not a must.

Kavaliro provides Equal Employment Opportunities to all employees and applicants. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Kavaliro is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Kavaliro will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please respond to this posting to connect with a company representative.

Job Title: EUC Talent Required (L2/L3 Support)

Job Type: Onsite

Job Mode: Full Time

Job Overview

Teceze is seeking skilled End User Computing (EUC) professionals to support one of our key enterprise clients. The role involves providing L2/L3 onsite and remote support across manufacturing and plant environments, ensuring smooth operation of end-user systems, infrastructure services, and shop floor applications.

Key Responsibilities

• Troubleshoot and resolve issues related to office systems, fabrication, and paint shop floor applications.
• Provide end-user and system support across Syncreon, CLI, and other plant locations.
• Deliver onsite support for network changes, hardware installations, and system upgrades.
• Support and maintain the SCCM environment and assist with Microsoft Intune configurations.
• Ensure security vulnerabilities are remediated for shop floor (SF) machines and workstations.
• Manage hardware lifecycle activities, including asset tracking, shipments, replacements, and returns.
• Configure, manage, and troubleshoot printers, scanners, and peripheral devices.
• Provide L2/L3 support for:
• Windows and macOS operating systems
• End-user devices
• Core infrastructure services
• Participate in plant leadership meetings and weekly change management calls.
• Support patching and upgrade activities in line with organizational standards.
• Adhere to defined operational standards, SLAs, processes, and service objectives.
• Maintain accurate documentation for service desk procedures and end-user processes.
• Escalate major incidents and service interruptions to Plant Leadership and the MIM team in a timely manner.
• Coordinate with onsite hardware and service vendors for issue resolution and installations.

Required Skills & Qualifications

• Strong experience in EUC / Desktop / IT Infrastructure Support (L2/L3).
• Hands-on experience with Windows OS, macOS, SCCM, and Intune.
• Exposure to manufacturing or plant IT environments is highly preferred.
• Knowledge of network troubleshooting, patch management, and security remediation.
• Experience managing hardware assets, printers, and scanners.
• Excellent communication, coordination, and documentation skills.
• Ability to work independently in an onsite plant environment.

Preferred Experience

• Prior experience supporting shop floor systems in automotive or manufacturing plants.
• Familiarity with ITIL processes, incident management, and change management.
• Experience working with multiple plant locations and stakeholders.