Remote Control Brands Jobs in Usa

With a passion for life

Join our diverse teams of passionate people and a career that allows you to develop both personally and professionally. At Getinge we exist to make life-saving technology accessible for more people. To make a true difference for our customers - and to save more lives, we need team players, forward thinkers, and game changers.

Are you looking for an inspiring career? You just found it.

Job Overview

The Territory Manager, Infection Control (IC) will be responsible for the sales and support of Getinge Infection Control equipment consisting of sterilizers, washers, service contracts and equipment, and assists with asset management solutions and consumables for both existing and potential customers in the assigned territory. Business opportunities for this position will include a balance of replacement, renovation, and new construction business. Key objectives of this role will be, to increase Getinge market share, develop and encourage strong customer relationships, and build brand loyalty and customer satisfaction. The position must be able to plan, prioritize, monitor, and track all sales cycle events; apply knowledge of the organization's services, products, and marketing techniques in pursuit of responsible profit margin and market share growth. This territory covers Ohio, western Pennsylvania and western New York.

Job Responsibilities and Essential Duties

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• Responsible for meeting or exceeding sales targets while maintaining expenses within assigned territory.
  
• Able to develop strategic sales plans for all required sales opportunities, as well as ability to plan, prioritize, monitor, and track all sales cycle events.
  
• Monitor and update individual forecasted sales data on a weekly basis with a focus on accuracy and completeness of data.
  
• Provide Return on Investment (ROI) and/or business case information to justify purchasing Getinge Surgical Workplace products.
  
• Manage forecasting, monitoring, closing and post-sales support of all territory business.
  
• Where possible, promote all Getinge product offerings, including all equipment lines, training programs, and service contracts.
  
• Market and sell equipment to installed base as upgrades or replacement.
  
• Market equipment to new customers to replace competitions installed base.
  
• Lead follow-up, sales planning, and territory management.
  
• Identify required resources to effectively position Getinge during the sales and support process.
  
• Track, report, and analyze sales opportunities with the Regional Sales Manager on a routine basis.
  
• Manage completion of product demonstration events and assist in installation and post-sales support.
  
• Monitor and report customer issues with the Regional Sales Director and/or responsible Getinge employee.
  
• Manage time and resources within the assigned territory in conjunction with near-term plans to ensure the territory's objectives are achieved.
  
• Participate in regional and national trade shows when required.
  
• Enhance teamwork within the region and maintain a collaborative relationship with all levels of the organization.
  
• Ensure compliance with governmental regulations and maintaining honesty, integrity, and excellent work ethics.
  
• Perform other related duties as required or assigned.
  

Minimum Requirements

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• Bachelor's Degree or equivalent combination of education and work experience.
  
• Minimum of 3 years medical device/capital sales experience, which includes direct selling experience to physicians and hospitals; or minimum of 4 years applicable clinical experience with sales aptitude.
  
• Alternatively, minimum of 4 years of experience in roles focusing on building and maintain strong client relationships, problem-solving and creating and executing strategic plans, and coordinating with multiple stakeholders to drive organizational success growth can be considered if it demonstrates strong sales aptitude.
  
• Must have a valid driver's license.
  

Required Knowledge, Skills and Abilities

• 
  
• Demonstrated record of success or achievement in professional positions, including meeting or exceeding performance goals.
  
• Solid understanding of specified functional area, and application of business concepts, procedures, and practices.
  
• Able to prioritize and multi-task in a highly demanding matrix environment, and ability to function well in a team selling approach.
  
• Carry out operations within an established budget.
  
• Must have sound knowledge of a variety of alternatives and their impact on the business and be able to exercise judgment in selecting innovative and practical methods to achieve problem resolution in the assigned territory.
  
• Establish and cultivate an extensive network of support to facilitate completion of assignments.
  
• Ability to influence middle management and external customers on technical as well as new business solutions.
  
• Excellent communication, listening, interpersonal and organizational skills; self- motivated and directed to achieve assigned goals.
  
• Intermediate skills in Microsoft Excel, Word, PowerPoint and Outlook and familiarity with Customer Relationship Management CRM) tools
  

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• Must travel as required to customer sites (75% and above); must reside within the assigned region; must be able to operate an automobile (valid driver's licensed required).
  
• Must be able to respond to inquiries and communicate with others in writing and via telephone.
  
• Must be able to decipher data from computer-generated reports, software programs, technical manuals, and written correspondence.
  
• Must be able to work at PC workstation/laptop 1/3 of standard workweek.
  

#LI-JW1

Sales salary range: Total Compensation= $165-$185K. (base + at plan target incentive) depending on experience and location

About us

With a firm belief that every person and community should have access to the best possible care, Getinge provides hospitals and life science institutions with products and solutions aiming to improve clinical results and optimize workflows. The offering includes products and solutions for intensive care, cardiovascular procedures, operating rooms, sterile reprocessing and life science. Getinge employs over 12,000 people worldwide and the products are sold in more than 135 countries.

Benefits at Getinge:

At Getinge, we offer a comprehensive benefits package, which includes:

• 
  
• Health, Dental, and Vision insurance benefits
  
• 401k plan with company match
  
• Paid Time Off
  
• Wellness initiative & Health Assistance Resources
  
• Life Insurance
  
• Short and Long Term Disability Benefits
  
• Health and Dependent Care Flexible Spending Accounts
  
• Commuter Benefits
  
• Parental and Caregiver Leave
  
• Tuition Reimbursement
  

Getinge is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, genetic information, national origin, disability, protected veteran status or any other characteristic protected by law.Reasonable accommodations are available upon request for candidates taking part in all aspects of the selection process.

Senior Retail Operations Manager

The Senior Retail Operations Manager is the right hand to the Director of Retail Operations at Louis Armstrong International Airport. This role helps lead all day‑to‑day retail activity across the airport, ensuring stores run smoothly, teams are supported, and customers have an exceptional experience. You will help drive sales, strengthen operations, and maintain strong relationships with brands, vendors, and airport partners.

Pay Range - $77,000 - $93.400 + Bonus Opportunities

• Oversee the daily performance of all retail locations, ensuring stores meet operational, service, and compliance standards.
• Act as the primary decision‑maker when the Senior Director is unavailable.
• Ensure opening, closing, and operational procedures are followed consistently.
• Partner with the Director to set financial goals and monitor KPIs for revenue, expenses, and profitability.
• Review store performance by category and brand and help execute plans that improve sales results.
• Support brand promotions, marketing initiatives, and store merchandising.
• Assist with hiring, promotions, and performance decisions across the retail team.
• Develop and coach managers to strengthen their leadership and operational skills
• Promote an inclusive, engaging culture that supports career growth.
• Oversee labor management processes, including timekeeping reviews and overtime monitoring.
• Ensure visual standards, safety guidelines, and brand requirements are consistently met.
• Resolve customer and operational issues using sound judgment.
• Oversee receiving, stock levels, and inventory controls to maintain product availability.
• Partner with vendors to ensure timely deliveries and strong business relationships.
• Work with Supply Chain, Marketing, and Commercial teams to support assortments, promotions, and in‑store execution.
• Ensure ACDBE partners meet reporting requirements and maintain certification standards.
• Monitor customer behavior, competitive activity, and market trends to guide business decisions.
• Support efficient retail space planning and category management strategies.

Qualifications:

• A combined 6+ years of education and professional experience is required.
• Leadership experience: At least 2 years supervising a retail operations team.
• Technical experience: At least 6 years working in retail operations.
• Training in federal, state, and local safety and health standards and retail compliance requirements.
• Understanding of visual merchandising, inventory management systems, and brand standards.
• Knowledge of the retail or consumer goods industry, ideally with experience in travel retail or multi‑brand environments.
• Strong team leadership, delegation, and problem‑solving skills; able to manage multiple priorities in a fast‑paced setting.
• Knowledge of company policies, products, service standards, equipment, and operational procedures (or ability to learn quickly).
• Expertise in visual merchandising, inventory control, brand compliance, and delivering excellent customer service.
• Strong business acumen and ability to understand long‑term operational impacts.
• Ability to understand the needs of the business, stakeholders, and employees when making decisions.
• Demonstrated success in creating a positive work environment, coaching teams, and driving performance.

All job requirements are subject to change to reflect the evolving position requirements or to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a threat or risk to the health and safety of themselves or other employees. This job description in no way states or implies that these are the only duties to which will be required in this position. Employees will be required to follow other job-related duties as requested by their supervisor/manager (within guidelines and compliance with Federal and State Laws). Continued employment remains on an "at-will" basis.

Dufry, Hudson, and HMSHost are equal opportunity employers and do not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors.

• Culinary degree or certification and current ServSafe certification required.
• Proven experience in hospitality, event coordination, or guest services; wine industry experience is strongly preferred.
• WSET Level 2 certification preferred (or equivalent wine education).
• Strong organizational and communication skills, with a collaborative and proactive approach to working with both internal and external teams.
• Demonstrated financial acumen, including knowledge of budgeting, cost control, and the ability to interpret key performance indicators (KPIs).
• Flexibility to work varied hours, including weekends and evenings, to support guest programming and business needs.
• Strong attention to detail, a passion for delivering outstanding guest experiences, and a commitment to upholding the brand standards of Robert Mondavi Winery.

• Culinary degree, or equivalent work experience.
• Minimum 3 years' experience in a professional pastry or bakery kitchen; at least 4 years in hospitality, culinary arts, guest services, or wine education is strongly preferred. Prior experience in a fine dining environment or the wine industry is a plus.
• Proven expertise in both classic and contemporary pastry techniques, with strong creative and artistic abilities in dessert design and presentation.
• Strong understanding of wine and food pairing principles; ability to design and present desserts that complement a curated wine list and enhance the overall guest experience.
• Demonstrated ability to develop innovative dessert menus and modern plating styles, bringing artistic flair and originality to all offerings.
• Excellent time-management and organizational skills, with the ability to multitask and work efficiently under pressure in a fast-paced, high-touch hospitality setting.
• Familiarity with inventory management, food costing, and budgeting; commitment to achieving financial goals and adhering to standard operating procedures (SOPs).
• Strong verbal and written communication skills; experience training, mentoring, and supervising junior staff; ability to foster a culture of continuous learning, creativity, and excellence.
• Demonstrated passion for delivering outstanding guest experiences; adaptable and responsive to the needs and preferences of diverse audiences, including trade partners, VIPs, and wine club members.
• Proficiency in Microsoft Office Suite; experience with inventory management systems, reservation platforms (such as Tock or TripleSeat), and POS systems is a plus.
• Collaborative, positive, and proactive approach to working with colleagues, hospitality, and culinary teams, as well as leadership.
• Commitment to ongoing professional development; stays current with industry trends, culinary techniques, wine education, and food safety standards.

• High school diploma or equivalent; bachelor's degree in culinary arts, hospitality, wine studies, or a related field preferred.
• Must be able to lift up to 40 lbs and stand or walk for extended periods.
• Flexible schedule, including availability on weekends, holidays, and evenings as required.
• Valid U.S. Passport; ability to travel up to 10% for training or events.

• Able to lift 40lbs on occasion.
• Work in a normal office environment. Sit at a workstation for up to 2-hour intervals. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Must be flexible in work style, location, and schedule: travel up to 30%, the wine industry is a hospitality-oriented industry, so availability to work weekends and evenings on occasion as required.
• Must have valid U.S. Passport.

Director of Operations

Position Summary:

The Multi-Unit Director of Operations is responsible for driving operational excellence, revenue growth, and profitability across a portfolio of service centers. This leader oversees multiple locations, ensuring consistent execution of brand standards, financial performance, customer satisfaction, and team development. The role requires a strategic operator who can translate company initiatives into measurable results while building high-performing field leadership teams.

Key Responsibilities:

Operational Leadership

• Provide strategic oversight for multiple locations, ensuring consistent execution of service, safety, and brand standards.
• Drive operational consistency across all sites.
• Conduct regular field visits, operational audits, and performance reviews to ensure KPI attainment.
• Lead execution of company initiatives, process improvements, and system rollouts.

Financial Performance

• Own full P&L accountability across assigned locations.
• Drive revenue growth
• Analyze financial statements, labor models, parts margins, and expense controls to improve EBITDA performance.
• Develop and execute annual operating plans and budgets.

People Development & Talent Strategy

• Recruit, develop, and retain high-performing General Managers and field leaders.
• Build succession plans and leadership pipelines within the region.
• Coach teams on performance management, productivity standards, and customer experience.
• Ensure compliance with safety, HR, and regulatory standards.

Customer Experience & Brand Protection

• Champion a customer-first culture focused on transparency, trust, and repeat business.
• Monitor NPS, online reputation, and service quality metrics.
• Address escalated customer concerns and implement corrective action plans.

Compliance & Safety

• Ensure all locations adhere to OSHA, environmental, and automotive industry regulations.
• Maintain standards related to technician certifications, equipment maintenance, and shop safety protocols.

Key Performance Indicators

• Revenue growth & same-store sales
• EBITDA / controllable profit improvement
• Car count & ARO growth
• Labor productivity & parts margin
• Customer satisfaction / NPS
• Employee retention & engagement

Qualifications

• 3-5+ years of multi-unit operations leadership experience
• Proven track record managing full P&L responsibility across multiple locations.
• Strong financial acumen with experience analyzing multi-unit performance data.
• Demonstrated ability to lead through influence in both franchise and corporate structures.
• Experience driving operational turnarounds and scaling high-growth markets preferred.
• Willingness to travel extensively within assigned territory.

Leadership Competencies

• Strategic thinking with hands-on execution capability
• Data-driven decision maker
• High accountability & ownership mindset
• Strong coach and talent developer
• Results-oriented with operational discipline

Senior Account Manager – Promotional Products 

Department: Sales  

Reports To: VP of Sales 

Location: Houston, TX 

Position Summary 

We are seeking an experienced Account Manager to own and grow a high-volume, established client account within the promotional products industry. This role focuses on expansion within an existing account. through exceptional service, proactive relationship management, and disciplined operational leadership. 

This position has direct responsibility for managing the full account workflow and leading two team members who flow directly into this role. The Account Manager acts as the quarterback for all client activity — controlling pipeline, prioritization, delegation, and fulfillment to ensure every client request is executed accurately, on time, and in alignment with brand standards. 

Key Responsibilities 

Account Ownership & Client Growth 

• Serve as the primary strategic and day-to-day point of contact for a key client account 
• Build deep knowledge of client brand standards, compliance requirements, and marketing goals 
• Drive organic account growth through upselling, cross-selling, and proactive program recommendations 
• Conduct regular account reviews, forecasting, and planning sessions with internal leadership and the client 
• Maintain strong client relationships and manage expectations 

Operational & Brand Compliance  

• Ensure all products, programs, and communications align with client brand guidelines 
• Oversee order accuracy, proofs, vendor coordination, and production timelines 
• Partner with sourcing, art, production, and fulfillment teams to deliver flawless execution 
• Maintain documentation, SOPs, and account processes 
• Track performance KPIs including SLA compliance, order accuracy, turnaround time, and client satisfaction 

People Leadership & Workflow Management 

• Directly manage two dedicated account team members 
• Own the account’s daily workflow, pipeline, and production calendar 
• Assign and prioritize tasks, manage workloads, and delegate responsibilities to ensure on-time fulfillment 
• Monitor workload and production queue health, including capacity, deadlines, and prioritization, to prevent bottlenecks. 
• Provide coaching, feedback, training, and performance management for support personnel 
• Establish best practices, workflows, and accountability standards 
• Act as escalation point for issues, approvals, and complex client requests 
• Ensure all client requests are tracked, assigned, executed, and closed out properly 

Measure of Success 

Success in this role is measured through: 

• Client retention and satisfaction 
• Account growth and expansion 
• SLA compliance and on-time delivery 
• Order accuracy and execution quality 
• Team efficiency and workload management 

Required Experience & Qualifications 

• 3–5+ years managing complex, high-volume accounts in promotional products 
• Demonstrated experience managing direct reports 
• Proven ability to run account pipelines, delegate work, and lead workflows 
• Strong understanding of brand guidelines and corporate marketing standards 
• Experience farming and growing existing accounts 
• Excellent communication, organizational, and leadership skills 
• High attention to detail with strong problem-solving ability 
• CRM and order management system proficiency 

Key Skills & Competencies 

• Team leadership and coaching 
• Workflow and capacity management 
• Client relationship management 
• Strategic account planning 
• Brand stewardship 
• Process improvement 
• Escalation and conflict resolution 
• Multitasking in high-volume environments 

Why Join Us 

• Lead a dedicated team on a marquee account 
• Own a defined, scalable book of business 
• Competitive base + performance-based incentive  
• Long-term growth opportunity 
• Please additionally complete this employment survey. 

Company Description

Woody’s Brands, LLC, founded in Houston in 1995, operates a dynamic portfolio of hospitality and social gaming venues across Texas and Louisiana. With 45 locations, including popular brands like Little Woodrow’s, Woody’s Hideaway, Eddie’s Tavern, and Woody’s Bar, the company offers casual dining, neighborhood bars, sports viewing, and various competitive social games such as pool, darts, golf simulators, and yard games. Woody’s is dedicated to creating a relaxed, fun, and inclusive environment where guests enjoy memorable experiences. With a focus on high-quality service and welcoming spaces, Woody’s Brands inspires connections and fosters lasting memories.

Role Description

This is a full-time on-site General Manager role, based in North Austin, TX. The General Manager will be responsible for overseeing the daily operations of one or more venues, ensuring exceptional customer service and staff performance. Key responsibilities include managing budgets, supervising team members, implementing and enforcing company policies, and maintaining operational excellence. The General Manager will work to optimize location performance, plan and manage events, and contribute to a positive and engaging atmosphere for customers and employees alike.

Qualifications

• Strong leadership, team management, and conflict resolution skills
• Proficiency in budget management, sales forecasting, and strategic planning
• Experience in the hospitality industry, bar/restaurant operations, or event management
• Strong customer service orientation and ability to engage with guests
• Knowledge of inventory control, vendor management, and operational compliance
• Excellent verbal and written communication skills
• Problem-solving abilities and adaptability in a fast-paced environment
• A Bachelor's degree in business management, hospitality, or a related field is a plus
• Prior experience in a similar General Manager role is preferred

POSITION SUMMARY:

To efficiently manage the day-to-day operation of the shift manufacturing function while producing top quality and safe beverage products following company policies and procedures.

REPRESENTATIVE RESPONSIBILITIES:

The following responsibilities are general duties that a particular employee in this position may or may not be required to perform. The actual duties required of this position will vary.

• Directs a work force of between 15 and 20 hourly employees, including line machine operators, lab technicians and mechanics.
• Works closely with other shift production supervisors for exchange of information and to assure continuity of production activities across shifts.
• Partner with Maintenance Supervisor to coordinate repairs and preventive maintenance of production equipment; Quality Control Manager to coordinate quality control activities and corrective actions; Warehouse Supervisors to coordinate availability of materials stored in warehouse; Logistics Supervisor and outside vendor logistics dispatchers to coordinate Just-in-Time synchronization of raw material deliveries.
• Disseminate production procedures and union contract, ensures adherence to work rules and administers disciplinary action.
• Monitor equipment operation, coordinating raw materials, preparing reports, motivating and supervising plant employees.
• Supervise production personnel to achieve production efficiency and cost goals.
• Supervise employees to manufacture quality products in adherence to company quality policies and procedures.
• Achieve accurate work order processing and receiving of raw materials (bottles, cans, etc.).
• Develop and monitor employee performance and perform employee evaluations.
• Maintain a safe environment and enforce safety procedures and practices.
• Achieve standard efficiency goals and operate with breakage under 0.25% on a consistent basis. Operate with raw material loss under 1%.
• Ensure that production schedule is completed, and all production work orders are processed on a timely basis. Communicate with logistics personnel on any potential delays or deviations from schedule.
• Ensure that employees run equipment at target speeds, operating equipment effectively, attending to issues quickly and safely. Ensure operators report downtime and equipment issues accurately.
• Ensure that operators and lab technicians perform flavor changeovers with correct timing, correct product and correct materials, with minimum downtime and material loss. Investigate any deviations and report them for discussion and improvement.
• Monitor raw material usage and waste during shift maintaining awareness of syrup batch yields, bottle loss and low-fill rejects, etc. Contribute with practical suggestions to reduce waste.
• Review operator process and downtime logs, initial them in real time and take action to address repetitive issues. Ensure that operators have access to required process control blank sheets.
• Monitor production processes while on the production floor, researching opportunities for improvement and proposing solutions. Engage crew in line meetings or discussions of line issues in order to gather suggestions and improvements.
• Work closely with shift mechanics, discussing operational and mechanical issues and facilitating agreement to resolve repetitive issues. Submit maintenance work requests as dictated by operational issues.
• Monitor shift mechanics’ performance, ensuring prompt response to line issues and providing guidance related to production line priorities. Communicate performance issues to maintenance management and follow up on performance improvement plans and disciplinary action, if needed.
• Perform administrative duties effectively, including preparation of manning schedule for regular work week and overtime shifts, labor coding for payroll approval, and downtime reporting.
• Communicate with logistics and other supervisors to ensure adequate supply of raw materials to maintain production continuity across all shifts.
• Ensure that raw material shipments are accurately processed in inventory system and put away following SOP's and FIFO procedures. Ensure that used pallets and dunnage are returned following SOP’s.
• Perform safety inspections of production areas monthly. Ensure employees run equipment following safety best practices and SOP’s. Ensure that employees wear Personal Protective Equipment (PPE) as determined by safety procedures. Report unsafe conditions, including those reported by employees. Report safety incidents and lost time accidents immediately.
• Report immediately any condition that may contaminate or make products and packages unsafe.
• Review operators’ process control and packaging inspection log sheets, ensuring inspections are taking place in a timely manner and take action to address operational issues reported.
• Report and take action in response to raw material quality issues, segregate defective materials, and ensure operators and lab technicians gather defective samples of product or raw materials including lot number information.
• Ensure that quality issues are addressed on a timely manner so that defects are kept to a minimum and product on hold is minimized.
• Ensure that subordinates maintain work station area and equipment clean, follow Housekeeping SOP's and keep cleaning tools in their proper location. Enforce and ensure that employees follow Good Manufacturing Practices as trained.
• Ensure that employees report at their stations in time and in uniform, take their breaks at specified times and do not leave work stations unattended.
• Report all attendance incidents via email and submit log sheet to HR on a daily basis.
• Perform other duties as required.

EXPERIENCE, EDUCATION, CERTIFICATION:

• Five years manufacturing line supervisory experience.
• Beverage, food or other fast paced packaging line experience.
• Maintenance and quality control experience highly desirable.
• Effective team builder with demonstrated abilities providing leadership in a unionized environment.
• Demonstrated superior problem-solving skills and ability to drive process improvement.
• Excellent communication and interpersonal skills.
• Highly motivated and self-directed.
• Ability to meet targets and deadlines while dealing with complexity.
• Good time management and effective decision-making skills.
• Ability to write reports and compile accurate records.
• Good Microsoft Office skills and manufacturing planning/controlling applications.
• Ability to work during off-shift hours including night shift and weekends.
• Good understanding of industrial safety.

We offer a competitive salary of $80-95k. Excellent benefits which include medical, dental and vision. Eligibility in benefit plans begin the first of the month following 60 days of employment. Six (6) days of sick leave; two (2) weeks of vacation accrued throughout the year; nine (9) Company Paid Holidays and a 401K Plan with employer match.

EOE without regard to race, color, religion, creed, affectional or sexual orientation or sex, national origin, ancestry, age, disability, genetics, veteran status, gender, gender identity, citizenship status, marital status, VEVRAA Federal Contractor.

Location: Katy, TX

Reports To: Area Retail Manager

Status: Full-Time

Purpose of the Role

As the Store Manager, you are the heartbeat of our retail experience—blending operational excellence with heartfelt hospitality and leadership. You’ll lead by example to create a welcoming, elevated environment where customers feel seen, supported, and inspired.

Two main brand pillars revolve around creating art as well as supporting and uplifting women. Given those efforts - this role is ideal for a fashion leader who is equally passionate about people (both internal and external), product, and hospitality; someone who leads by example, develops others, and ensures that each store reflects the joyful, inclusive, and elevated retail environment that defines the brand.

Key Responsibilities

Customer Experience & Brand Stewardship

• Champion brand signature hospitality model—where service is warm and never pushy
• Create a store environment that reflects our brand values: creativity, inclusivity, joy, and empowerment
• Personally model best-in-class service behaviors: storytelling, connection, empathy, and gratitude
• Ensure every customer leaves the store feeling inspired, appreciated, and part of the the brands community

Store Operations & Sales Leadership

• Own all day-to-day retail operations, including opening/closing, team scheduling, payroll forecasting, and sales floor coverage
• Lead daily sales execution and merchandising in alignment with company standards and product strategy
• Manage store-level controllable P&L items, including payroll, supplies, and shrink
• Maintain high standards of cleanliness, organization, safety, and compliance
• Oversee back-of-house operations including inventory flow, receiving, packaging, and quality control

Team Leadership & Development

• Hire, train, and develop a high-performing team of retail brand specialists and leaders
• Build a store culture rooted in belonging, development, and accountability
• Conduct daily coaching and 1:1s with team members focused on performance, service, and growth
• Create and implement succession plans to build a talent pipeline for future store leadership roles
• Lead store huddles and service training sessions to keep morale and brand standards high
• Proactively communicate store trends, guest feedback, and team needs to Area Retail Manager and HQ

Visual Merchandising & Marketing Activation

• Execute all brand visual guidelines and seasonal merchandising updates in partnership with visual and creative teams
• Partner with the the brand Connects team to host in-store events and community activations

Brand Representation & Physical Presence

As a Store Manager, you are more than a retail operator—you are a physical extension of the Consuela brand. That means embodying our purpose, our tone, and our aesthetic.

• Represents the brands joyful, artistic, and purpose-led spirit by leading with a confident presence, paired with a polished personal style and genuine enthusiasm/energy— demonstrating the brand lives within an elevated, effortless aesthetic rather than dressing as the product.
• Set the tone for hospitality-forward service that is empathetic, intuitive, and pressure-free
• Uphold visual and cultural standards that reflect a high-end retail environment—including team appearance, store ambiance, and language used in customer interactions
• Champion and protect the brand’s emotional impact—ensuring every customer feels uplifted, seen, and welcomed

Requirements

Education & Experience

• 3+ years of retail management experience, preferably in fashion, accessories, or lifestyle retail
• Proven track record of delivering exceptional customer service and developing high-performing teams
• College degree preferred; high school diploma required
• Proficiency in retail/technology systems (POS, timekeeping, inventory), Google Workspace, and mobile tools
• Must have reliable transportation and ability to work weekends, evenings, and holidays as needed

Knowledge, Skills & Traits

• Passion for art, design, fashion, and storytelling
• Deep understanding of retail operations, merchandising, and sales behaviors
• Clear and compassionate communicator with strong emotional intelligence
• Natural team motivator who leads with warmth, vision, and consistency
• Strong organizational skills to juggle priorities, timelines, and people with grace
• Personally aligned with the brands mission, values, and spirit of positivity

Benefits

• Company-subsidized medical, dental, vision insurance
• SIMPLE IRA with company match
• Generous PTO
• Access to brand products and employee discount
• Opportunities for career growth and leadership development within a growing brand

Salary Description

$60,000 - $75,000

European Wax Center®, the leading beauty lifestyle brand franchise, offers guests a full suite of waxing services, as well as a proprietary line of beauty products in the skincare, body, and brow categories. EWC provides guests professionally trained and certified waxing experts in a modern environment for a comfortable and luxurious experience focused on EWC’s vision of Revealing Beautiful Skin®. Confident in the experience, we offer first-time guests a free wax on some of our most popular services. EWC prides itself on its unique "Waxing for All" business model, and its network of more than 1,000 centers across the U.S.

About EWC UPMA Group

UPMA Group is a long-time franchise partner of European Wax Center. Our belief in this industry leading self-care brand is evident in every level of our business vision, values and mission. We believe that every single guest who walks through the door of our centers deserves to feel amazing, look beautiful, be confident and of course - Walk In and Strut Out. We also believe that each associate who works at our company should be able to thrive, to build wealth and to grow within our UPMA caring community. We want our associates to feel fulfilled and valued and look to this as a satisfying career - not just a job. We're growing, glowing and thriving - all we're missing is you!

About the Role

The Center Manager (CM) is responsible for ensuring every guest has a memorable and inviting experience while delivering the company’s desired financial results. This role heavily collaborates with and assists the District Manager and Regional Wax Trainer. This includes but is not limited to: leading a team of Guest Service Associates and Wax Specialists, consistently modeling guest service behaviors, business analysis, recruiting, talent development, training and retention, loss prevention, expense control, and state standards

compliance. This position also focuses heavily on front desk high performance sales through authentic guest communication and consistent associate coaching. This is considered a growth role with many of our CMs successfully elevating into District Manager positions during their tenure with EWC UPMA.

A Day in the Life Guest Experience

• Ensures the center exceeds guest’s expectations by delivering an inviting and memorable brand experience with every guest that walks in the door.
• Creates positive guest relationships with each transaction, building brand loyalty and creating a guest for life. Promotes sharing their experience with friends and personal networks.
• Trains Associates to establish trust and build guest confidence by becoming experts in package sales and products, to reach their goals and produce desired results.
• Ensures that all guest transactions are handled in a friendly and efficient manner leaving a positive lasting impression.
• Willing to go the "extra mile" in outreach and marketing communications in order to get guests and keep guests.

Sales Leadership

• Produces results. Helps manage productive center shifts to ensure the center meets and exceeds established sales goals. Lead team Associates to do the same by embracing, practicing, and coaching all guest experience behaviors that contribute to high performance sales.

• Partners with District Manager to take smart risks and seek creative value-added solutions to challenges.
• Takes ownership and accountability for creating a positive work environment that increases productivity and reduces turnover, by sharing all Brand Best Practices.
• Communicates business goals and priorities to maximize Associate performance, increase sales opportunities and profitability.
• Celebrates positive Associate performance and partners with District Manager to identify performance opportunities for ongoing feedback and development.
• Maintains presence through effective floor sales leadership ensuring staff coverage in all areas of the center.
• Analyzes business reports, creates and executes SMART Action Plans in partnership with the District Manager and Regional Wax Trainer to improve any

results.

Talent Management

• Helps to retain a talent pool and is proactive in ensuring all positions are filled in a timely manner.
• Coaches Associates for current and future career possibilities.
• Creates a learning environment by implementing brand programs in sales, guest service and product knowledge.
• Understands and communicates the company’s vision and core values to promote teamwork. Partner in building a team focused on driving the growth of the center.
• Maintains an open center environment where Associates are free to express their concerns and feelings without the fear of retaliation or ill will.
• Motivates Associates to take action to achieve sales goals and drive positive results daily.
• Demonstrates professional written and verbal communication when engaging in all business transactions with guests, Associates and UPMA Corporate Office.
• Communicates effectively with the Center Manager, District Manager, Associates and peer management team, including the cascade of information necessary to manage the business.

Visual Management

• Coaches and directs Associates on the implementation of visual marketing EWC Brand guidelines and ensures compliance to company standards.
• Assists in implementation of all promotional and visual marketing moves as directed by brand directives.
• Ensures the center is neat, clean and organized, the lobby is filled to the correct capacity and that all products and marketing are represented as directed.
• Maintains all EWC brand visual and cleanliness standards and coaches on brand and state requirements in sanitation and hygiene.

Operational Management

• Ensures compliance to company standards per the EWC Center Operations User Guide.
• Supports company loss prevention guidelines.
• Maintains inventory oversight by following company loss prevention policies and offering excellent guest service.
• Ensures all areas of the center - including storage room and desk - are neat, clean, organized and operating to EWC Brand standard.

• Follows all TDLR requirements and safety standards to ensure a safe and healthy work environment.

What We Offer

• Competitive pay,.
• A flexible schedule that puts you in control of your work-life balance.
• Paid Time Off and Paid Training.
• Paid associate referral program.
• A clean, sanitized workplace that prioritizes your safety and well-being.
• 40% OFF on all Products and FREE Waxing.
• Special gifts and time off to celebrate YOU on your birthday and work anniversary.
• Opportunity to enroll in Medical, Dental, Vision, and additional benefits.

What Sets You Apart

• Willing to learn the business side of Revealing Beautiful Skin and how to utilize Key Performance Indicators (KPIs) to drive positive business performance.
• Excited to live the EWC lifestyle, be a part of the UPMA Group community and live by best practices of both to provide the highest level of guest and associate experience possible.
• Is self-motivated and a go-getter. Is accountable, punctual, organized, and personality plus!
• Leads and inspires by example, regularly encourages fact based solutions and celebrates the success of others.
• Proficient in Excel and Word.
• Excellent written, verbal and presentation skills.
• Ability to appropriately deal with associates and customers. Has a history of conflict management and cross functional team building.
• Excellent time management skills.
• Strong and quantifiable experience in operations and customer service industry.

Education and Experience

• Ability to work a flexible schedule to meet business needs. Full time availability - including evenings and Saturdays.
• Minimum of 2 years’ experience in a leadership role for a multi-service or specialty store environment.
• Management or leadership experience in a professional setting required. Not yet? We have leadership growth roles and training programs available!
• Desire to be a passionate EWC Brand Culture Warrior and drive team development for a dynamic and growing franchise.

For more information about EWC visit: Wax Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

About Abel Richard

Abel Richard is an ultra-luxury Maison redefining modern refinement. With operations based in Scottsdale, Arizona, the brand specializes in luxury handbags and fine writing instruments, including Montegrappa, one of the world’s most storied and respected luxury pen houses, alongside rare, limited-edition creations that seamlessly blend technology, high-tech material innovation, personality, and purpose.

Through its partnership with Montegrappa, Abel Richard brings forward a legacy of Italian craftsmanship, precision engineering, and artistic expression celebrating writing instruments as objects of culture, heritage, and design. Each piece reflects an uncompromising commitment to quality, individuality, and timeless sophistication.

Rooted in craftsmanship and driven by design excellence, Abel Richard creates objects that go beyond function. Every component tells a story. Every silhouette is a conversation starter. As the Maison continues to expand its presence across key luxury markets, Abel Richard remains focused on elevating customer experience, brand storytelling, and modern luxury across every touchpoint.

Position Summary

The Operations & Project Manager improves how Abel Richard runs day to day and delivers cross-functional projects that move the business forward. This role builds scalable processes, strengthens operational controls, and drives execution across teams. You’ll partner closely with Logistics, Training, and external vendors to optimize workflows and reporting using NetSuite (ERP) and Lightspeed X-Series (POS), ensuring clean data, consistent operating standards, and reliable visibility into performance.

Essential Functions and Responsibilities

Operational Execution and Continuous Improvement

• Own and improve core operating processes across the company (workflow design, SOPs, documentation, and rollouts).
• Identify operational gaps and inefficiencies; recommend solutions and lead implementation with measurable outcomes.
• Establish operating rhythms that keep work moving (issue tracking, decision logs, stakeholder updates, and follow-ups).
• Build and maintain simple dashboards and reporting to monitor operational performance and support leadership decisions.

Project Management

• Lead cross-functional projects end-to-end: scope, requirements, timeline, budget (when applicable), execution, and closeout.
• Develop project plans, workback schedules, meeting notes, and status reports that clearly show progress, risks, and next steps.
• Facilitate stakeholder meetings that drive decisions, accountability, and follow-through.
• Proactively identify blockers and dependencies; escalate early with clear options and recommendations.
• Manage multiple initiatives at once while maintaining strong attention to detail and deadlines.

Systems Enablement: NetSuite and Lightspeed X-Series

• Support and improve operational workflows across NetSuite and Lightspeed X-Series, partnering with functional owners and vendors as needed.
• Coordinate system changes that impact operations: requirements gathering, testing/UAT, training support, rollout planning, and post-launch cleanup.
• Document and maintain standards for key workflows (examples: item/SKU setup, pricing, purchasing/receiving, transfers, returns/exchanges, and reporting definitions).
• Support data accuracy and governance by partnering with Retail and Finance on process adherence and root-cause fixes.
• Improve reporting consistency and “single source of truth” metrics across POS and ERP data.

Vendor Coordination and Operational Support

• Manage and monitor operations-related vendors (service providers, systems partners, and operational suppliers), including performance tracking and issue resolution.
• Coordinate purchasing and vendor workflows with Finance (invoice matching support, documentation, approvals, and renewal tracking).
• Maintain operational readiness for peak periods, launches, and company-wide changes.

Internal Controls, Compliance Support, and Documentation

• Maintain operational documentation with strong version control (SOPs, forms, checklists, training guides).
• Support internal controls through consistent processes and audit-ready records (examples: access controls, vendor documentation, invoice controls, and incident documentation).
• Coordinate training and communication for new processes and changes to ensure adoption and consistent execution.

Cross-Functional Partnership

• Partner with Retail Leadership to ensure corporate initiatives are practical, adopted, and supported with clear documentation and training.
• Partner with Finance on reporting needs, purchasing controls, and operational metrics.

Required Qualifications

• Bachelor’s degree in operations, business, project management, or related field, or equivalent experience.
• 3–6+ years of experience in operations and/or project management with cross-functional stakeholders.
• Proven ability to drive projects to completion with clear communication, timelines, and accountability.
• Strong documentation skills (SOPs, process flows, training guides, and internal communications).
• Proficiency with spreadsheets and comfort working with operational data and reporting.
• Retail, luxury, hospitality, or multi-site operations experience.

Preferred Qualifications (Luxury-Retail Leaning)

• Experience in luxury, premium, or high-touch retail (or similarly detail-driven environments like fine jewelry, premium fashion, beauty, or hospitality) supporting multi-department operations.
• Experience supporting or improving workflows in NetSuite and/or Lightspeed X-Series (ERP/POS), ideally in a retail environment with high SKU integrity and frequent item/pricing updates.
• Strong understanding of retail inventory controls and data governance: item/SKU attributes (style, color, material), pricing rules, tax mapping, role-based permissions, and audit trails.
• Familiarity with operational standards tied to premium customer experience: returns/exchanges controls, fulfillment/shipping standards, appointment or clienteling support processes, and exception handling.
• PMP, CAPM, or similar certification (nice to have, not required).

Skills and Competencies (Luxury Standards + Execution)

• High attention to detail and quality; notices what’s “off” and fixes it before it becomes a customer issue.
• Strong organization and follow-through; closes loops, protects deadlines, and keeps stakeholders accountable.
• Clear communicator who can coordinate across Retail, Finance, and vendors without confusion or dropped handoffs.
• Strong operational judgment and discretion with sensitive business information and high-value product processes.
• Process-minded problem solver who builds scalable workflows (not one-off workarounds).
• Calm under pressure during launches, peak periods, and system/process changes.

Physical and Working Conditions

• Primarily office-based with periodic travel to boutique locations as needed.
• Occasional evenings/weekends during launches, operational cutovers, inventory events, or urgent business needs.
• May periodically work on-site in boutique back-of-house settings (shipping/receiving areas, stockrooms) to support operational rollouts and troubleshooting.

Performance Expectations (Luxury Retail Outcomes)

• Projects delivered on time with clear ownership, measurable outcomes, and minimal rework.
• Stronger operational consistency across locations through SOPs and rollouts that teams actually adopt.
• Improved inventory accuracy and exception reduction (fewer missing/incorrect SKUs, cleaner transfers/receiving, fewer reconciliation issues).
• Increased reliability of reporting across NetSuite and Lightspeed X-Series, with clear definitions and fewer “numbers don’t match” moments.
• Faster resolution of operational issues impacting boutique readiness and customer experience (returns, transfers, item setup, pricing, and fulfillment errors).
• Leadership has clear visibility into priorities, risks, and operational performance through concise, consistent updates.

Why Join Us

At Abel Richard, operations are not “behind the scenes.” It’s a key part of delivering a luxury experience that feels consistent, effortless, and personal every time a client interacts with our brand. In this role, you’ll help build the systems, processes, and operating discipline that support our boutiques, teams, and growth. You’ll work closely with leadership, have real ownership, and see your work show up in how the business runs day to day.

We offer competitive compensation, clear priorities, and the opportunity to grow with a brand that’s scaling thoughtfully.

Our Commitment

Abel Richard is an equal opportunity employer. We’re committed to creating an inclusive environment where people are treated with respect and have the support they need to succeed. We consider applicants without regard to race, color, religion, sex, pregnancy, gender identity or expression, sexual orientation, national origin, ancestry, age, disability, genetic information, military or veteran status, or any other status protected by applicable law.

Who You Are:

You are collaborative, detail oriented, and self-motivated. You enjoy working daily with stakeholders across the business and around the world. You have a passion for the details across all areas of Treasury, and you thrive in fast-paced environments. You know that your work ensures the company’s financial health and flexibility every day, and you take pride in getting the job done right and on time, every time.

What You’ll Do:

Retail & Operational Treasury Support

• Manage day-to-day global cash management and treasury operations, with primary focus on North America retail activity.
• Serve as treasury liaison for Retail, Cash Audit, Sales Audit, and Loss Prevention teams on store-level cash and banking matters, including change orders and missing deposit research.
• Support new store openings and closures, including bank account setup and closure, deposit slip coordination, armored courier services, and required banking documentation.
• Create, track, and resolve store banking cases related to onboarding, closures, and ongoing needs; triage Treasury inbox requests, coordinate approvals, manage external partners, and maintain service-level tracking.
• Order, track, and manage store deposit supplies (deposit bags, slips, endorsement stamps), maintaining accurate inventory records by store.
• Coordinate armored courier schedules, service changes, and issue escalation; track missed pickups, service credits, and penalties.
• Prepare daily deposit activity files; investigate and follow up on missing or delayed deposits; reconcile courier and bank reporting.
• Perform monthly retail bank account analyses and reconciliations; resolve discrepancies in partnership with internal stakeholders.
• Execute FX spot trades via FXALL as needed, in accordance with established policies and guidelines.

Controls, Documentation & Reporting

• Maintain and update retail banking trackers and records, including bank, branch, account, courier, pickup details, and store opening/closing documentation.
• Manage retail-related bank documentation and controls, including authorized signer updates and required compliance records.
• Support SOX compliance through adherence to treasury controls, documentation standards, and audit evidence preparation.
• Document, maintain, and enhance standard operating procedures for retail treasury processes, including store onboarding, closures, and incident management.
• Produce recurring retail treasury reporting and KPI metrics, including open requests, resolution timelines, deposit exceptions, and courier incidents.
• Perform ad hoc treasury reporting and analysis related to retail operations, cash activity, and emerging issues.

Team Support & Development

• Cross-train on select corporate treasury processes to provide backup coverage and expand functional expertise.
• Provide day-to-day backup support for other treasury analyst as needed to ensure operational continuity.
• Support ad hoc treasury projects and initiatives to improve efficiency, controls, and reporting across the function.

You'll Need to Have:

• Bachelor’s degree in Accounting, Finance, or Economics.
• 1 – 2 years Finance experience required, Banking, or Treasury Operations preferred
• Retail experience preferred.
• Developed organizational and process management skills.
• Expert Excel skills and heavy work with online bank platforms; familiarity with JPMorgan Access and Refinitiv FXAll a plus

We’d Love to See:

• Strong analytical, communication, and problem resolution skills
• Ability to work independently and within time-sensitive constraints in a fast-paced, dynamic work environment.
• Strong work ethic and ownership mentality
• International experience a plus
• SAP experience a plus

Capri Perks:

• Generous Holiday Schedule & Vacation Days
• Internal mobility across Capri Brands (Michael Kors and Jimmy Choo)
• Cross-brand Discount
• Exclusive Employee Sales
• Fav 5 Cards (MK Discount for friends and family)
• 401k Match
• Paid Parental Leave
• Thrive Wellness Program (seasonal in-office massages and more!)
• Commuter Benefits
• Gym Discounts

About Us:

CAPRI HOLDINGS is a global fashion luxury group consisting of iconic, founder-led brands Jimmy Choo and Michael Kors. Our commitment to glamorous style and craftsmanship is at the heart of each brand, as we design innovative products across the full spectrum of fashion luxury categories. The unique DNA and heritage of each brand, combined with the diversity and passion of our people, and our dedication to clients and communities, define our success.

The Company is an equal employment opportunity employer. The Company’s policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories.

At Capri Holdings Limited, we are committed to providing a fair and accessible recruitment process. If you require a reasonable accommodation for the interview or application process, please contact our Talent Acquisition team at

In compliance with certain Pay Transparency laws, employers are required to disclose a salary range. The salary for this position will vary based on role requirements, skill set and years of experience.

The Senior Operations Manager is responsible for the day-to-day performance of Ship Essential’s New York warehouse. This role leads the building with urgency, discipline, and a strong floor presence. You will manage Operations Managers, Leads, and Associates to ensure SLAs are met every day, workflows are executed consistently, and the warehouse operates as a high-performing system.

This role reports to the Director of Warehouse Operations, who oversees both NY and LA. The Senior Operations Manager is the senior on-site leader in New York and owns execution, planning, and accountability for the building’s daily operating rhythm.

Ship Essential is a city-based 3PL built for the next generation of consumer brands. We provide inventory storage, e-commerce fulfillment, returns processing, and retail replenishment from our warehouses in New York and Los Angeles. Our partners are some of the fastest-growing brands in the market. They move quickly, they launch often, and they expect precision.

We’re building an operation that can keep up with that pace. We run disciplined warehouses, we sweat the details, and we create flow so inventory is always ready to sell and orders go out on time. If you like high standards, real ownership, and building something that scales, Ship Essential is the place to do it.

• Take primary ownership of daily warehouse performance, ensuring SLAs are met or exceeded every day.
• Oversee all aspects of daily operations, including inbound, outbound, inventory control, and exceptions, ensuring seamless execution and alignment with company goals.
• Maintain accountability for on-site execution and outcomes, with a bias toward action and problem-solving.
• Ensure all SOPs are documented, trained, and followed, holding managers accountable for compliance.

• Build and manage weekly labor plans based on inbound schedules, outbound volume, and operational priorities.
• Forecast capacity constraints and plan staffing and workflows to avoid backlogs and missed SLAs.
• Set daily priorities for the building and ensure labor is deployed to the highest-leverage work.
• Monitor throughput throughout the day and rebalance labor across functions to protect flow and service commitments.

• Share responsibility for hitting warehouse profitability and cost targets, in partnership with the Warehouse Leadership and Finance.
• Ensure labor hours, materials, and value-added services are tracked accurately and charged appropriately to brands.
• Control labor costs through disciplined scheduling and productivity management, aligning workforce levels to demand.
• Monitor spend and operational waste and drive corrective actions when performance drifts from targets.

• Focus on the performance and development of Operations Managers and Leads, ensuring they have the resources, training, and support needed to succeed.
• Actively coach, lead, and manage managers, stepping in alongside them to tackle challenges and lead by example.
• Ensure managers meet targets and deadlines, providing clear feedback and guidance to improve team performance.
• Take ultimate responsibility for manager success. If their teams fail, the Senior Operations Manager takes ownership and drives correction.

• Audit, improve, and execute on workflows across receiving, inventory movement, picking, packing, returns, and exceptions to maximize efficiency and effectiveness.
• Drive improvements to warehouse metrics, including order accuracy, on-time shipment, inventory accuracy, dock-to-stock timing, and returns SLA.
• Champion continuous improvement by identifying inefficiencies, implementing solutions, and standardizing best practices.
• Actively monitor workflows to identify bottlenecks and ensure teams operate with urgency and consistency.

• Uphold and embody Ship Essential’s Principles for Operating a Warehouse, ensuring they are practiced at every level of the organization.
• Serve as a torchbearer of Ship Essential’s values, promoting excellence, resourcefulness, and a relentless focus on the customer experience.
• Operate with a strong sense of urgency, ensuring no issues are left unresolved and every problem is met with swift action.

• Monitor the profitability of each brand we serve, ensuring costs are captured and billed appropriately.
• Use data to evaluate account performance, identify operational drivers of margin erosion, and partner with account teams to improve performance.

• Partner closely with Warehouse Account Managers to align on brand priorities, inbound schedules, special projects, and escalations.
• Ensure WAMs have clear, accurate operational visibility to support brand communication and expectation setting.
• Establish clean escalation paths and fast response loops for order issues, inbound discrepancies, returns edge cases, and compliance concerns.
• Maintain a strong internal service mindset, ensuring operational execution supports brand trust and retention.

• Provide clear reporting to the Director of Warehouse Operations on performance, risks, staffing, and operational priorities.
• Surface issues early, propose solutions, and maintain a forward-looking view of capacity and constraints.
• Maintain strong operational visibility so leadership is never surprised by performance, backlogs, or service risk.

• Minimum of 5 years in 3PL, logistics, supply chain, or warehouse management, including significant experience leading large teams.
• Proven success running day-to-day warehouse operations with high standards and consistent SLA performance.
• Experience working with Warehouse Management Systems and EDI.

• Strong leadership skills with the ability to coach, motivate, and hold managers accountable.
• Excellent problem-solving abilities and a bias for action.
• Strong planning, forecasting, and labor management capabilities.
• Adept at managing up and providing clear reporting to senior leadership.
• Strong organizational and analytical skills, with the ability to track and improve KPIs.

• A relentless drive for operational excellence and high standards.
• A bulwark against entropy, decisive and focused on delivering results.
• Commitment to living Ship Essential’s Principles and Values every day.

Position Overview

Design graphics that will be seen globally. As an Associate Women’s Graphic Designer supporting Off-White Womenswear and Scotch & Soda, you will contribute to seasonal collections for two internationally recognized brands with distinct and influential creative identities.

Reporting to the Art Director, you will help shape seasonal graphics, prints, embroideries, and branded assets — translating creative direction into precise, production-ready artwork. This role offers hands-on involvement in the full graphic development process, from concept exploration through final production approval.

Working cross-functionally with Design, Product Development, Production, and global vendor partners, you will ensure artwork is executed with technical accuracy, brand consistency, and commercial awareness. The ideal candidate brings strong visual instincts, attention to detail, and a passion for contemporary fashion graphics within a fast-paced, collaborative studio environment.

This is an opportunity to grow your career while contributing to product with international reach and cultural relevance.

Key Responsibilities

· Support the development of seasonal graphic concepts, prints, placements, and embroideries that reflect the distinct identities of Off-White and Scotch & Soda while aligning with global brand strategies.

· Translate creative direction into accurate, production-ready artwork packages, ensuring technical precision, correct scaling, color separations, and placement for global manufacturing.

· Prepare detailed technical worksheets and graphic specification packages, including CAD layouts, measurement callouts, color standards, and construction notes to support seamless development and production execution.

· Collaborate closely with Product Development and overseas vendors to review strike-offs, lab dips, embroidery samples, and print submissions, ensuring artwork integrity and brand consistency through final approval.

· Contribute to original artwork development, typography exploration, and visual storytelling that supports seasonal narratives and branded collections.

· Manage artwork revisions and updates throughout the development cycle, maintaining version control and organized digital asset libraries.

· Research global graphic trends, print techniques, and cultural influences to inform innovative, commercially relevant design solutions.

· Balance multiple seasons and deadlines within a fast-paced calendar while maintaining accuracy, creativity, and operational excellence.

· Leverage advanced AI-driven design tools, including Straight Lines AI, to support concept development, print exploration, and workflow optimization. Mamiye Brothers is an early adopter and industry pioneer in integrating AI into the fashion design process, using technology to enhance creativity, accelerate development, and drive innovation responsibly.

Qualifications & Skills

· Bachelor’s degree in Graphic Design or a related field

· 3+ years of professional graphic design experience (fashion industry preferred)

· Proficiency in Adobe Illustrator and Photoshop; strong digital file management skills

· Pointecarre experience is a plus

· Strong eye for typography, layout, color, and visual balance

· Understanding of garment construction and production processes

· Experience working with branded collections in womenswear or sportswear

· Ability to work both independently and collaboratively in a deadline-driven environment

· Experience with PLM systems

· Familiarity or interest in leveraging AI-driven creative tools within the design process is a plus

Why Mamiye Brothers

· Innovation leadership. Mamiye Brothers is an early pioneer in integrating AI technology — including Straight Lines AI — into the fashion design process, empowering our teams to work smarter, faster, and more creatively.

· Design with global impact. Contribute to Off-White and Scotch & Soda — internationally recognized brands with cultural influence and global retail distribution.

· Creative growth with real opportunity. Join a fast-growing organization where strong contributors are recognized, supported, and given clear pathways for advancement.

· Comprehensive benefits. Competitive compensation package including medical, dental, vision, and paid time off.

· Hybrid flexibility. A balanced work environment that supports both in-office collaboration and remote flexibility.

· Collaborative team culture. Work within a creative studio built on mutual respect, accountability, and a shared passion for craftsmanship and brand storytelling.

About Mamiye Brothers Mamiye Brothers is a premier New York-based apparel company with over 70 years of industry expertise, specializing in the design, manufacturing, distribution, and marketing of some of the most recognized brands in women's, children's, and infant clothing. Built on a foundation of excellence, integrity, quality, and innovation, Mamiye Brothers is home to a diverse portfolio of brands including C&C California, Hurley, Habitual, Kensie Jeans, Wallflower, Off-White, Scotch & Soda, Little Me, Kissy Kissy, and more. Headquartered in Midtown Manhattan, we are committed to delivering best-in-class product and service across every segment we serve. To learn more, please visit us at: The Brand: Scotch & Soda is an Amsterdam-based international lifestyle brand known for its bold, creative aesthetic and distinctly eclectic point of view. The women's line is distributed in the U.S. through Mamiye Brothers — a New York-based apparel company with over 70 years of expertise in bringing the world's most desirable brands to market. To learn more, please visit: The Brand: Founded in Milan in 2013 by the late Virgil Abloh, Off-White™ is a luxury fashion brand that defined the intersection of streetwear, high fashion, art, and culture. Known for its bold graphic elements, deconstructed designs, and iconic collaborations, the brand champions individuality and creative expression on a global stage. The women's line is distributed in the U.S. through Mamiye Brothers — a New York-based apparel company with over 70 years of expertise in bringing the world's most desirable brands to market. To learn more, please visit:

Senior Director of Warehousing & Assembly Operations

About the Role

This is a rare opportunity to step into a highly visible leadership role within a successful and growing organization. Dimora Brands continues to expand its footprint, product offerings, and operational capabilities, creating meaningful opportunities for leaders who want to make a lasting impact. The Senior Director of Warehousing & Assembly will lead high-performing teams across a multi-site network. This role offers the ability to directly influence strategy, drive measurable operational improvements, and implement transformative change across the company. For an ambitious operations leader, this position provides significant exposure, executive partnership, and clear opportunities for continued advancement within a thriving organization.

About Dimora Brands

Dimora Brands is the parent company of industry-leading brands including Hardware Resources, Top Knobs, Wolf Home Products, Atlas Homewares, and Task Lighting. Across our portfolio, we design, engineer, manufacture, and distribute decorative and functional hardware, cabinet organizers, cabinets, wood products, and LED lighting solutions.

We proudly stock over 24,000 SKUs and ship same-day from strategically located distribution centers nationwide. Our success is driven by operational excellence, hard work, and a strong commitment to serving manufacturing, showroom, wholesale, retail, and e-commerce customers. At Dimora Brands, we foster a high-performance, team-oriented culture where leaders are empowered to build, innovate, and drive meaningful impact.

Position Summary

The Senior Director of Warehousing & Assembly is a network-wide operations leader responsible for the strategic direction, performance, and continuous improvement of:

• Hardware Resources (warehouse functions/ cabinet assembly)
• Top Knobs warehouse network
• Task Lighting Operations (assembly/warehouse functions)

This role leads a multi-site distribution and assembly network and is accountable for driving operational excellence across Safety, Quality, Delivery, Cost, and Talent. The Senior Director ensures standardized processes, consistent execution, strong financial performance, and best-in-class customer service across all facilities. The Senior Director will take well-established, well-functioning operations and engage in continuous improvement to strive for excellence in all key areas.

This leader will function as a change agent, building high-performing teams, implementing standardized operating procedures (SOPs), and driving Lean process improvements across the network. This role requires a strong cross-functional partnership with Sales, Customer Service, Product Quality, Logistics, Supply Chain, and Executive Leadership to ensure operational alignment and customer satisfaction.

Key Responsibilities

Network Operations Leadership

• Provide strategic and operational leadership for all Dimora Brands warehousing/cabinet assembly and Task Lighting assembly operations.
• Lead and develop DC Managers and site leadership teams.
• Ensure all facilities are staffed, trained, equipped, and operating within company guidelines and performance expectations.
• Serve as escalation point for operational performance gaps and customer service issues.

Performance & KPI Accountability

• Drive execution across all key performance metrics:
• Safety
• Quality
• Delivery / Service Levels
• Cost Management
• Talent Development
• Establish and monitor standardized scorecards across all sites.
• Identify performance gaps and implement corrective action plans with urgency and accountability.
• Own and manage regional operating budgets, capital planning, and cost control initiatives.

Scope

• Leads 10+ locations across the US
• Reports directly to the COO
• Manages a team of 225+ direct and indirect reports

Process Standardization & Continuous Improvement

• Lead the development, deployment, and compliance of standardized SOPs, playbooks, and best practices across all warehouse and assembly sites.
• Drive Lean leadership principles and structured problem-solving processes to eliminate waste and improve productivity.
• Lead focused improvement events and cross-functional initiatives.
• Ensure strong audit processes are in place to maintain operational discipline and process consistency.

Assembly & Value-Added Operations (Task Lighting and NorthPoint Cabinetry)

• Oversee assembly/manufacturing workflows to ensure quality, throughput, and efficiency targets are met.
• Partner with Product Quality and Engineering to ensure product standards and compliance.
• Optimize labor planning, workflow design, and material flow to support scalable growth.

Talent Development & Organizational Leadership

• Build and sustain a high-performance culture across all distribution and assembly operations.
• Assess training and development needs across the network.
• Coach and mentor warehouse and operations leaders; develop a strong leadership pipeline.
• Identify high-potential talent and create succession planning strategies.
• Foster a culture of accountability, collaboration, and continuous improvement.

Cross-Functional Collaboration

• Partner closely with Sales to ensure customer expectations and service requirements are met.
• Collaborate with Customer Service to quickly resolve order processing errors and service disruptions.
• Collaborate with Supply Chain, Logistics, and Product Quality to ensure seamless operational flow.
• Communicate disruptions, risks, and opportunities to Executive leadership in a timely and solutions-oriented manner.

Network Optimization & Growth Support

• Support new program launches, warehouse expansions, and facility relocations.
• Evaluate network capacity and scalability to support business growth.
• Lead technology adoption and warehouse systems improvements.
• Provide operational leadership during times of transition or leadership gaps within facilities.

What Success Looks Like

• A standardized, high-performing warehouse and assembly network operating with consistency and discipline.
• Strong safety record and compliance across all facilities.
• Improved service levels and reduced order errors.
• Measurable cost efficiencies and productivity gains.
• Engaged, developed leadership teams with a clear succession pipeline.
• A culture of urgency, accountability, and continuous improvement.

Qualifications

Experience

• 10+ years of progressive leadership experience in warehouse, distribution, logistics, and/or light manufacturing/assembly operations.
• Minimum 5+ years leading multiple sites with demonstrated success driving measurable performance improvement.
• Experience implementing Lean methodologies and structured problem-solving processes preferred.
• Proven success managing budgets and driving cost optimization initiatives.

Education

• Bachelor’s degree in Supply Chain, Logistics, Business, Operations Management, or related field required.
• MBA or advanced degree a plus.

Skills & Competencies

• Strong leadership presence and leadership capability.
• Demonstrated ability to lead through change across geographically dispersed teams.
• Deep understanding of inventory control, order processing, shipping systems, and warehouse technology.
• Strong financial acumen and data-driven decision-making skills.
• Lead by example work ethic
• Excellent communication and relationship management skills across multiple organizational levels.
• Highly organized and effective in fast-paced, multi-time-zone environments.

Additional Information

• Based at a Dimora Brands location (Dallas, Bossier, or Branchburg preferred).
• Regular travel to distribution and assembly facilities (approximately 25–40% domestic travel).
• Must conduct all company affairs in a professional and ethical manner.
• Post-offer background check and drug screen required.

The Graphic Designer is responsible for executing high-quality packaging, print, and digital design initiatives that support Overseas Food Trading’s expanding global product portfolio. This role combines creative development with technical production expertise to ensure visually compelling, production-ready materials that align with brand standards, regulatory requirements, and commercial objectives.

The position supports cross-functional departments, including Sales, Marketing, Product Development, Compliance, and Logistics, ensuring that all creative assets are delivered accurately, efficiently, and within established timelines. The Graphic Designer plays a key role in maintaining brand consistency, supporting product launches, and contributing to the company’s continued growth in both retail and foodservice sectors.

This role requires effective collaboration with internal stakeholders and external print vendors. The individual must be comfortable working in a fast-paced environment where priorities may shift and must respond with flexibility, professionalism, and structured follow-through.

ESSENTIAL JOB FUNCTIONS

Creative Development & Design Execution

• Develop compelling packaging, product labels, marketing collateral, and digital assets that effectively showcase the company’s global product portfolio.

• Execute design projects from initial concept through final production, ensuring alignment with brand standards and commercial objectives.

• Translate product positioning and sales strategies into visually engaging creative solutions.

• Maintain consistency across multiple brands while adapting designs to category-specific requirements.

• Contribute creative ideas during team brainstorming sessions and design reviews while remaining receptive to direction and feedback.

Packaging Production & Technical File Preparation

• Prepare production-ready artwork files in accordance with printer specifications, dielines, and regulatory labeling requirements.

• Ensure proper setup of bleeds, color profiles, trapping, typography, and layout accuracy for print production.

• Create accurate mockups and renderings for internal review, sales presentations, and customer approvals.

• Coordinate proof reviews and revisions to maintain quality control prior to final release.

• Communicate directly with print vendors and external production partners to confirm technical specifications and production timelines.

Project Management & Workflow Coordination

• Manage multiple concurrent projects while maintaining high standards of quality and meeting established deadlines.

• Proactively prioritize workload based on shifting business needs and launch timelines.

• Support Senior Graphic Designer and team members during peak periods to ensure departmental efficiency.

• Maintain organized digital file structures, version control, and archived assets for long-term accessibility.

• Track project progress and follow through to completion with structured organization and accountability.

Cross-Functional Collaboration

• Collaborate closely with Sales, Marketing, Product Development, and Compliance to ensure design solutions align with regulatory standards and commercial objectives.

• Incorporate stakeholder feedback efficiently while maintaining design integrity and visual clarity.

• Support product launches by ensuring all creative materials are completed accurately and delivered on schedule.

• Assist in resolving design-related production issues through clear communication and solution-oriented problem solving.

Continuous Improvement & Brand Support

• Stay current with packaging trends, print technologies, and food industry design standards.

• Identify opportunities to enhance workflow efficiency and creative processes within the Design Department.

• Contribute to the ongoing elevation of brand presentation across retail and foodservice channels.

PERFORMANCE EXPECTATIONS

• Demonstrate strong ownership and accountability for assigned design projects from concept through production release.

• Consistently deliver high-quality, production-ready artwork that meets brand standards, regulatory requirements, and technical specifications.

• Maintain accuracy and attention to detail, minimizing revisions caused by preventable errors.

• Effectively manage multiple concurrent projects while meeting established deadlines in a fast-paced environment.

• Exhibit professionalism and flexibility when priorities shift or urgent requests arise.

• Maintain organized digital file systems and documentation to support team efficiency and long-term asset management.

• Communicate clearly and collaborate effectively with internal departments and external vendors.

• Contribute positively to team morale by supporting colleagues during high-volume periods and participating constructively in feedback sessions.

• Demonstrate initiative in identifying workflow improvements and creative enhancements.

Education and Experience:

• Bachelor’s degree in Graphic Design or related field required.

• A minimum of 3 years of professional graphic design experience, preferably in packaging, print production, or food/CPG industries.

• Demonstrated experience preparing production-ready artwork files for commercial print.

• Experience collaborating cross-functionally within a structured business environment preferred.

Knowledge and Skill Requirements/Specialized Courses and/or Training:

• Strong foundation in design principles including layout, typography, color theory, and visual hierarchy.

• Advanced proficiency in Adobe Creative Suite (Illustrator, Photoshop, InDesign, Acrobat).

• Advanced Photoshop capabilities, including photo manipulation, retouching, and product renderings.

• Solid understanding of packaging mechanics, dielines, labeling requirements, and print production processes.

• Knowledge of color management, prepress preparation, and technical file setup for commercial printing.

• Ability to manage multiple projects and shifting priorities with structured organization and attention to detail.

• Strong problem-solving skills with the ability to troubleshoot production-related issues.

• Working knowledge of FDA labeling standards or food packaging compliance requirements is a plus.

Language and Communication Skills:

• Strong written, verbal, and interpersonal communication skills.

• Ability to clearly articulate design concepts, creative rationale, and technical requirements to internal stakeholders and external vendors.

• Effective collaboration with cross-functional departments including Sales, Marketing, Product Development, Compliance, and Logistics.

• Ability to interpret and incorporate feedback efficiently while maintaining professionalism and design integrity.

• Clear and professional communication when coordinating with print vendors regarding specifications, proofs, revisions, and production timelines.

• Strong listening skills and openness to constructive critique in a collaborative team environment.

Physical, sensory, and motor demands:

Frequent standing and sitting. Intermittent squatting, bending, twisting, lifting. This position requires excellent visual acuity and auditory sense. The noise level in the work environment is usually quiet.

• Own and execute cross-platform community engagement strategies
• Define platform-specific engagement approaches aligned to audience behavior and brand objectives
• Lead proactive and reactive engagement across comments, DMs, mentions, and cultural conversations
• Identify opportunities for the brand to show up in real-time and cultural moments beyond owned content
• Build scalable frameworks that drive UGC, participation, and community advocacy
• Partner cross-functionally with Strategy, Creative, Brand, Influencer, PR, Legal, and Customer Care
  

• Lead fan engagement initiatives including surprise-and-delight, gifting, sampling, and product seeding
• Execute advocacy programs tied to campaigns, launches, and cultural moments
• Develop repeatable workflows, outreach playbooks, and activation guardrails
• Turn high-value interactions into shareable, brand-building moments
• Provide expertise on community tools, partner ecosystems, and activation technologies
  

• Serve as the editorial lead for all community interactions
• Develop and maintain response guidelines, tone of voice, and engagement standards
• Ensure brand-safe moderation with consistency, speed, and quality
  

• Monitor sentiment, trends, and behavioral signals across platforms
• Translate insights into campaign strategy and rapid-response opportunities
• Leverage listening tools to improve engagement quality and responsiveness
• Stay current on emerging platforms, tools, and cultural trends
  

• Monitor and triage sensitive or high-risk interactions
• Execute escalation protocols with PR, Legal, Customer Care, and Brand teams
• Protect brand reputation through timely, accurate, and thoughtful responses
  

• Track and analyze KPIs across:
  • Engagement quality
  • Sentiment
  • Participation
  • Response time/performance
• Measure impact of gifting, seeding, and advocacy programs
• Contribute to performance reporting and strategic recommendations
• Drive continuous improvement through test-and-learn optimization
  

• 4-6 years of experience in community management, social engagement, or audience strategy
• Proven success managing high-volume brand social presence and moderation
• Experience executing gifting, seeding, and advocacy programs
• Strong fluency across major and emerging social platforms (TikTok, Instagram, X, YouTube, etc.)
• Exceptional written communication and brand voice control
• Experience with social listening and community management tools (e.g., Sprinklr, Khoros, Sprout)
• Strong judgment in reputation-sensitive and escalation scenarios
• Ability to translate insights into clear, strategic recommendations
• Comfortable operating in fast-paced, culture-driven environments
  

• Own and execute cross-platform community engagement strategies
• Define platform-specific engagement approaches aligned to audience behavior and brand objectives
• Lead proactive and reactive engagement across comments, DMs, mentions, and cultural conversations
• Identify opportunities for the brand to show up in real-time and cultural moments beyond owned content
• Build scalable frameworks that drive UGC, participation, and community advocacy
• Partner cross-functionally with Strategy, Creative, Brand, Influencer, PR, Legal, and Customer Care
  

• Lead fan engagement initiatives including surprise-and-delight, gifting, sampling, and product seeding
• Execute advocacy programs tied to campaigns, launches, and cultural moments
• Develop repeatable workflows, outreach playbooks, and activation guardrails
• Turn high-value interactions into shareable, brand-building moments
• Provide expertise on community tools, partner ecosystems, and activation technologies
  

• Serve as the editorial lead for all community interactions
• Develop and maintain response guidelines, tone of voice, and engagement standards
• Ensure brand-safe moderation with consistency, speed, and quality
  

• Monitor sentiment, trends, and behavioral signals across platforms
• Translate insights into campaign strategy and rapid-response opportunities
• Leverage listening tools to improve engagement quality and responsiveness
• Stay current on emerging platforms, tools, and cultural trends
  

• Monitor and triage sensitive or high-risk interactions
• Execute escalation protocols with PR, Legal, Customer Care, and Brand teams
• Protect brand reputation through timely, accurate, and thoughtful responses
  

• Track and analyze KPIs across:
  • Engagement quality
  • Sentiment
  • Participation
  • Response time/performance
• Measure impact of gifting, seeding, and advocacy programs
• Contribute to performance reporting and strategic recommendations
• Drive continuous improvement through test-and-learn optimization
  

• 4-6 years of experience in community management, social engagement, or audience strategy
• Proven success managing high-volume brand social presence and moderation
• Experience executing gifting, seeding, and advocacy programs
• Strong fluency across major and emerging social platforms (TikTok, Instagram, X, YouTube, etc.)
• Exceptional written communication and brand voice control
• Experience with social listening and community management tools (e.g., Sprinklr, Khoros, Sprout)
• Strong judgment in reputation-sensitive and escalation scenarios
• Ability to translate insights into clear, strategic recommendations
• Comfortable operating in fast-paced, culture-driven environments
  

Senior Director of Supply Chain

About the Role

This is a rare opportunity to step into a highly visible leadership role within a successful and growing organization. Dimora Brands continues to expand its footprint, product offerings, and operational capabilities, creating meaningful opportunities for leaders who want to make a lasting impact.

The Senior Director of Supply Chain will lead high-performing teams across a dynamic, multi-site network while operating within a flexible hybrid work environment. This role offers the ability to directly influence strategy, drive measurable operational improvements, and implement transformative change across the company. For an ambitious supply chain leader, this position provides significant executive exposure, cross-functional influence, and clear opportunities for continued advancement within a thriving organization.

About Dimora Brands

Dimora Brands is the parent company of industry-leading brands including Hardware Resources, Top Knobs, Wolf Home Products, Atlas Homewares, and Task Lighting. Across our portfolio, we design, engineer, manufacture, and distribute decorative and functional hardware, cabinet organizers, cabinets, wood products, and LED lighting solutions.

We proudly stock over 24,000 SKUs and ship same-day from strategically located distribution centers nationwide. Our success is driven by operational excellence, hard work, and a strong commitment to serving manufacturing, showroom, wholesale, retail, and e-commerce customers. At Dimora Brands, we foster a high-performance, team-oriented culture where leaders are empowered to build, innovate, and drive meaningful impact.

Position Summary

The Senior Director of Supply Chain is responsible for the strategic direction, performance, and continuous improvement of all end-to-end supply chain functions including:

• Logistics and Transportation
• Purchasing and Supplier Management
• Inventory Control and Optimization
• Quality Across the Global Supply Chain

This leader ensures alignment across Quality, Delivery, Cost, and Talent while driving standardized processes, strong financial performance, and best-in-class customer service across the enterprise. The role functions as a change agent and senior leadership partner, leading cross-functional initiatives that support company growth, scalability, and operational excellence.

Key Responsibilities

Supply Chain Leadership

• Provide strategic leadership across global logistics, transportation, inventory, and quality functions.
• Lead and develop functional teams.
• Serve as escalation point for supply chain and service performance risks.
• Align supply chain strategy with company growth, product roadmap, and customer service objectives.

Logistics & Transportation Strategy

• Direct and optimize global inbound freight, domestic distribution, and outbound customer shipments.
• Oversee carrier strategy, contract negotiations, and freight cost optimization across all modes (parcel, LTL, TL, OTR, ocean).
• Ensure compliance with import/export regulations, tariffs, and customs documentation.
• Lead logistics planning for DC start-ups, network expansions, and growth initiatives.
• Develop and manage freight budgets, cost controls, and variance reporting processes.

Purchasing & Supplier Strategy

• Develop and execute enterprise purchasing strategies aligned to cost, service, and inventory targets.
• Lead supplier relationship management, negotiations, and risk mitigation strategies.
• Partner with Product Management and Sales to align buying strategies with demand and product lifecycle planning.
• Monitor demand forecasts, market trends, and supply risks to support business continuity.
• Lead and develop purchasing teams and vendor performance programs.

Inventory & Network Optimization

• Establish network inventory strategy including safety stock models, turns improvement, and working capital optimization.
• Drive network balancing strategies across distribution centers.
• Implement systems, analytics, and reporting tools to improve inventory visibility and accuracy.
• Partner with Finance to optimize inventory investment and cost structure.

Quality & Supply Chain Integrity

• Lead enterprise quality strategy across suppliers, internal operations, and customer delivery.
• Oversee supplier quality performance, defect reduction programs, and cost recovery processes.
• Drive root cause analysis and corrective action using Lean / Six Sigma methodologies.
• Partner with Product Management, Purchasing, and Operations to prevent recurring quality issues.
• Establish quality metrics, reporting, and governance processes.

Financial & Performance Accountability

• Own supply chain operating budgets including freight, inventory, procurement, and network costs
• Establish enterprise KPI scorecards covering:
• Quality
• Service / Delivery
• Cost
• Inventory Performance
• Talent Development
• Identify performance gaps and lead corrective action with urgency and accountability.

Scope

• Manages all carrier relationships and negotiations
• Responsible for all transportation (LTL, TL, Parcel, Ocean Freight, Intermodal, Drayage, Customs)
• Accountable for Purchasing across all business units, Domestic and International
• Reports directly to the COO

Talent & Organizational Leadership

• Build and sustain a high-performance, accountability-driven culture.
• Develop leadership pipelines and succession plans across supply chain functions.
• Coach and mentor functional and site leaders.
• Drive cross-functional collaboration across Operations, Sales, Finance, Customer Service, Product Management, and Executive Leadership.

What Success Looks Like

• Fully integrated, high-performing end-to-end supply chain.
• Industry-leading service levels and customer satisfaction.
• Reduced landed cost and optimized working capital.
• Strong supplier performance and reduced quality defects.
• Standardized processes and scalable systems supporting growth.
• Engaged teams with strong leadership bench strength.

Qualifications

Experience

• 10+ years progressive leadership experience across supply chain, logistics, procurement, and operations.
• 5+ years leading global end-to-end supply chain.
• Strong background in carrier negotiations, inbound ocean freight, and domestic distribution.
• Demonstrated success leading Demand Planning and SIOP
• Experience implementing Lean, Six Sigma, or structured problem-solving methodologies preferred.
• Proven success managing large budgets and cost optimization programs.

Education

• Bachelor’s degree in Supply Chain, Logistics, Business, Engineering, or related field required.
• MBA or advanced degree, preferred

Skills & Competencies

• Senior leadership presence and change leadership capability
• Deep end-to-end supply chain expertise
• Strong financial and analytical acumen
• Advanced data-driven decision-making capability
• Lead by example work ethic
• Exceptional communication and stakeholder management skills
• Ability to lead in fast-paced, multi-site, high-growth environments

Additional Information

• Based at a Dimora Brands location (Dallas, Bossier, or Branchburg preferred).
• Minimal (10-15%) domestic travel required.
• Must conduct all company affairs in a professional and ethical manner.
• Post-offer background check and drug screen required.