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Senior Interactive Experience Developer / Creative Coder

Location: Portland, Oregon | Hybrid (3 days in office)

Tandem Talent is partnering with an innovative, globally active creative technology company to recruit a Senior Interactive Experience Developer / Creative Coder. This role is ideal for a developer who enjoys combining strong programming skills with creativity to build immersive digital experiences that exist beyond traditional screens.

You will collaborate with designers, UX strategists, and fellow developers to create interactive environments used in corporate spaces, museums, universities, sports venues, and cultural institutions worldwide. The work focuses on developing experiences that blend digital and physical environments through interactive displays, sensing technologies, and responsive systems.

This is an opportunity to work with advanced technology while helping bring ambitious creative concepts to life in real-world environments.

The Role

As a Senior Interactive Experience Developer, you will play a key role in designing and building innovative front-end and interactive systems. You will work closely with multidisciplinary teams to develop engaging experiences, prototype new ideas, and help shape technical best practices.

Key responsibilities include:

• Leading front-end development for client projects and internal innovation initiatives
• Experimenting with emerging technologies and frameworks to create new digital experiences
• Defining and maintaining coding standards and development best practices
• Mentoring junior developers and supporting collaborative problem-solving
• Conducting project reviews to ensure technical performance and creative quality
• Producing documentation that supports both technical and non-technical stakeholders
• Working within development tools including Atlassian, GitHub, MS Teams, Visual Studio, and Figma
• Supporting installations and client projects, including occasional travel for site visits (approximately 2–3 per year)

What We’re Looking For

The ideal candidate combines strong programming capability with an interest in creative technology and immersive environments.

Required experience:

• Strong programming foundation with experience in creative coding and visual development
• Experience with digital creation platforms such as TouchDesigner, Notch, Pixera, Unreal, or Unity
• Programming experience with languages and APIs including Qt/QML, JavaScript (Three.js, WebGL, Canvas), Python, or Unreal Blueprint/C++
• Strong browser-based development experience, particularly building creative in-browser experiences
• Portfolio demonstrating engaging digital work beyond standard web applications
• Graphics programming experience using OpenGL/GLSL, Vulkan, or DirectX and understanding of the graphics pipeline
• Experience using Git/GitHub for collaborative development
• Experience designing touch interfaces or other natural user interaction systems
• Ability to rapidly prototype concepts and develop them into production-ready code
• Understanding of UX principles and how technical decisions influence user experience
• Strong communication and collaboration skills across technical and non-technical teams
• Curiosity, creativity, and enthusiasm for exploring new technologies

Desirable experience:

• Experience working with interactive hardware, sensors, or immersive technologies.

The Opportunity

This position offers the chance to work on highly creative and technically challenging projects that reach audiences globally. Developers in this team build experiences that appear on interactive display walls, projection-mapped environments, and sensor-driven installations that respond to people and environments in real time.

You will be working within a collaborative, multidisciplinary team where ideas are encouraged and technical experimentation is part of the culture.

Location

Hybrid role based in Portland, Oregon, with three days per week in the office.

Please note that visa sponsorship is not available for this position.

If you are interested in combining technical expertise with creative problem solving to build immersive digital experiences, Tandem Talent would be pleased to hear from you.

Job Title: SDET / QA Automation Engineer

Location: Mount Laurel- NJ

Duration: Long Term

Job Description:

Job Summary:

We are seeking a highly skilled and experienced SDET / QA Automation Engineer with 8 to 10 years of expertise in Python, JavaScript, and modern automation frameworks. This position involves developing automation solutions, microservices, and test scripts while validating end‑to‑end network components and their behavior. The candidate should have strong domain knowledge in networking and cable technologies, with the ability to collaborate effectively with clients and cross‑functional teams.

Key Responsibilities:

• Develop microservices using Python, NodeJS, and Golang as part of automation and service validations.
• Develop standalone Python/NodeJS scripts to simulate network traffic and validate performance across different endpoints.
• Create Proof of Concepts (POCs) based on client needs and actively participate in client demos and technical discussions.
• Lead the creation of test strategies and manage test environments with both physical and virtual device setups.
• Create comprehensive test scenarios and automated test scripts using MochaJS, ensuring robust coverage of functional, integration, and regression test cases.
• Design reusable test components, validate API and microservice behavior, and integrate MochaJS test suites into the existing automation framework to enhance reliability and execution efficiency.
• Collaborate with cross‑functional teams to refine requirements, improve test coverage, and ensure smooth integration with CI/CD pipelines.
• Gather requirements and perform detailed analysis for new automation scenarios and test case development.
• Support manual and automation testing across applications, devices, and servers as required.
• Ensure code quality using tools like SonarQube and adhere to strict QA standards.
• Provide technical guidance, troubleshooting support, and mentorship to team members on tasks and issues raised by the client.
• Maintain version control and branching strategies using GitHub, ensuring high code integrity and traceability.
• Monitor automation execution, analyze failures, and drive root‑cause investigations to improve overall product quality.
• Document technical workflows, automation processes, and test scenarios to ensure long-term maintainability and knowledge sharing.

Required Skills & Experience:

• 8-10 years of experience in QA/SDET automation roles.
• Strong programming knowledge with Python and JavaScript.
• Good hands-on experience with Go Lang and NodeJS.
• Hands-on experience with MochaJS for scripting and automated testing.
• Excellent knowledge with web technologies like REST, SOAP, XML and JSON
• Proficiency in API testing using Bruno/ Postman.
• Familiarity with GitHub for version control and Jira for project tracking.
• Excellent domain knowledge in Network and cable domain
• Should be familiar with IMS architecture and SIP protocols.
• Good problem-solving and debugging skills.

Should have good communication and client interaction skills.

• 
  
• 
  Design, implement, and manage cloud infrastructure on Azure using Terraform and Terragrunt.
  
  
• 
  Maintain and optimize Kubernetes clusters on Azure Kubernetes Service (AKS).
  
  
• 
  Build and manage CI/CD pipelines using GitHub Actions/Workflows and ArgoCD for GitOps deployments.
  
  
• 
  Enhance system reliability by implementing monitoring, alerting, and observability solutions with Grafana.
  
  
• 
  Automate operational tasks to reduce toil and improve team efficiency.
  
  
• 
  Participate in on-call rotations, incident response, and post-mortem analysis.
  
  
• 
  Collaborate with development teams to improve application performance, scalability, and resilience.
  
  
• 
  Implement and advocate for SRE best practices, including SLIs, SLOs, and error budgets.
  
  
• 
  Continuously improve system performance, cost efficiency, and security.
  
  

• 
  
• 
  3+ years of experience in an SRE, DevOps, or cloud infrastructure role.
  
  
• 
  Strong experience with Azure cloud services and infrastructure.
  
  
• 
  Hands-on experience with java and Terraform and Terragrunt for infrastructure-as-code.
  
  
• 
  Proficiency with Kubernetes (preferably AKS and container orchestration.
  
  
• 
  Experience with CI/CD tools, especially GitHub Workflows/Actions and ArgoCD.
  
  
• 
  Solid understanding of observability tools like Grafana (Prometheus, Loki, Tempo experience is a plus).
  
  Education Requirements Bachelor's degree required, (Masters preferred)
  
  

• 
  
• Design and build internal tools and automation-including API linting frameworks, OpenAPI specification validators, code?generation utilities, and workflow automation-to improve consistency, quality, and efficiency across the API lifecycle.
  
• Ensure developer experience is at the center of all software created, building intuitive, reliable, and friction?reducing tools that empower API producers and consumers and simplify their workflows.
  
• Collaborate, coordinate, and align with technical stakeholders such as architecture, platform engineering, security, and API governance teams to ensure tooling meets enterprise needs and integrates seamlessly with broader technical ecosystems.
  
• Apply industry best practices to deliver secure, scalable, and maintainable solutions that align with clients engineering, security, and compliance standards.
  
• Drive development activities from design through delivery, ensuring tools and services are released on time and effectively support both API producers and consumers.
  
• Champion code quality, implementing comprehensive unit testing, functional testing, and automated validation to ensure highly reliable solutions and fast feedback loops.
  
• Demonstrate engineering excellence, consistently applying high?quality engineering practices-including clean code principles, strong testing strategies (unit, integration, functional), CI/CD pipeline integration, versioning discipline, and reliable automated deployment strategies-to ensure tooling is robust, maintainable, and production?ready.
  
• Ensure all software created adheres to strong security principles, including secure coding practices, automated security scanning, vulnerability mitigation, and alignment with enterprise security standards-ensuring tooling is safe by design, safe by default, and safe in production.
  
• Support the tech lead in evaluating and shaping technical decisions, contributing insights and execution capabilities related to tooling, automation, and developer?experience improvements.
  

• 
  
• Programming & Scripting: Java | Python | JavaScript | TypeScript, Bash / Shell Scripting
  
• API Design & Management: RESTful APIs, OpenAPI / Swagger (Specification, Validation), API Linting Frameworks, API Governance & Standards Enforcement, API Versioning Strategies
  
• Automation & Tooling: Code Generation Utilities, Workflow Automation Tools, Internal Developer Tooling, CLI Tools
  
• Testing & Quality Engineering: Unit Testing | Integration Testing | Functional Testing, Automated Validation Frameworks, Test Automation Tools, Code Quality & Static Analysis Tools
  
• CI/CD & DevOps: CI/CD Pipelines (GitHub Actions, GitLab CI, Jenkins), Automated Build & Deployment Pipelines, Artifact Repositories, Infrastructure Automation
  
• Cloud & Platforms: Cloud Platforms (AWS / Azure / GCP), Containerization (Docker), Kubernetes (optional / platform-dependent)
  
• Security & Compliance: Secure Coding Practices, Automated Security Scanning (SAST / DAST), Vulnerability Management Tools, Dependency Scanning, Compliance & Enterprise Security Standards
  
• Developer Experience (DX): Developer Tooling & Enablement Platforms, Documentation Automation, API Consumer & Producer Enablement Tools
  
• Collaboration & Version Control: Git | GitHub | GitLab, Agile / Scrum Methodologies, Issue & Work Tracking Tools (Jira, similar)
  

Job Title: Support Engineer

Location: Seattle, WA / Bothell, WA (On-site)

Job Type: Full-time

About Us:

Cinnamon is a forward-thinking healthcare technology company focused on empowering patient advocates through innovative solutions. By automating critical processes, we help healthcare organizations secure financial assistance for their patients efficiently and securely. Our mission is to improve healthcare accessibility while maintaining the highest standards of data integrity, compliance, and customer trust.

Role Summary:

We are seeking a skilled Support Engineer to lead technical support efforts for healthcare customers and internal Cinnamon users. This role partners closely with engineering, product, implementation, clinical operations, and security teams to resolve complex issues, improve system reliability, and deliver a high-quality user experience across the platform. You will handle escalations, guide support processes, and contribute to a strong operational and security posture. The ideal candidate excels at cross-functional troubleshooting, clear communication, and customer empathy.

Key Responsibilities:

• Own customer support issues end to end and ensure timely, accurate resolutions
• Support customer onboarding by validating configuration, reviewing workflows, and preparing customers for go-live
• Deliver advanced training and create materials that help clinical and administrative teams adopt the platform effectively
• Serve as the escalation point for Jira Service queues and guide triage and prioritization
• Provide advanced support to internal users across authentication, access, feature flagging, analytics, logging, VPN, GitHub, password management, and productivity tools
• Investigate and resolve issues across GCP services, , Auth0 flows, LaunchDarkly configuration, Mixpanel events, NordLayer access, GitHub permissions, 1Password access, and related systems
• Maintain and improve documentation in Confluence, including workflow diagrams, runbooks, SOPs, and troubleshooting guides created in Lucidchart
• Perform proactive system monitoring using GCP logs, , uptime indicators, and automated alerts to detect and address issues early
• Reproduce issues, validate fixes, analyze root causes, and collaborate with engineering to improve reliability and data integrity
• Ensure support follows HIPAA-aligned privacy, security, and data handling requirements
• Surface findings from Intruder and SecurityScorecard and track remediation with security and engineering teams
• Identify recurring patterns in support tickets, propose workflow and product improvements, and contribute insights to roadmap discussions
• Mentor junior support engineers and help develop team best practices
• Participate in incident response efforts for issues affecting multiple customers or systems

Required Qualifications:

• 4-6 years of experience providing technical support in a SaaS, healthcare, or cloud-based environment
• Proven experience supporting healthcare customers or healthcare data workflows
• Experience owning escalations and complex troubleshooting efforts in coordination with engineering or product teams
• Proficiency with Jira Service Management for issue triage and workflows analysis
• Experience supporting enterprise SaaS platforms for authentication, identity management, analytics, logging, VPN access, and secure productivity operations
• Hands-on experience with Google Cloud Platform logs, error reports, service metrics, or interactions with Cloud Run and Cloud Functions
• Strong understanding of QA processes, root cause analysis, and cross-environment troubleshooting
• Excellent communication skills with the ability to explain technical issues to non-technical healthcare users
• Strong documentation skills maintaining shared knowledge bases or support playbooks
• Comfort handling workloads involving sensitive healthcare information and security-related tasks

Preferred Qualifications:

• Scripting or automation experience in Python, Bash, or PowerShell
• Familiarity with HL7, X12, FHIR, or common healthcare data exchange patterns
• Experience supporting customers during EHR integrations or workflow onboarding
• Experience with remote support tools such as TeamViewer or AnyDesk
• Experience building documentation or diagrams in Confluence and Lucidchart
• Exposure to security monitoring tools or vulnerability management processes
• Prior mentorship or leadership experience in a support environment

What We Offer:

• A competitive salary and stock options grant
• Holiday schedule according to your country of residence and PTO
• An innovative and high-paced work environment with a flat management hierarchy
• Opportunities for professional growth and advancement in a rapidly scaling company

How to Apply:

Send your resume and a cover letter detailing your relevant experience and interest in the position to We look forward to reviewing your application and exploring how you can help us advance healthcare through innovation and technology!

Join us in transforming healthcare through innovative technology!

Product Manager

Location: Hybrid - American Fork, UT

Our client is seeking a Product Manager to join their product team. This role focuses on driving the strategy, roadmap, and feature definition for innovative technology products that support the dental industry. Are you passionate about turning customer insights into successful products? Do you enjoy collaborating with cross-functional teams to bring product ideas to life? Are you excited by the challenge of shaping product strategy in a fast-moving technology environment? If yes, this may be the perfect Product Manager position for you. Keep scrolling to see what this company has to offer.

The Perks!

• Compensation: $90,000 - $115,000, based on experience + bonus eligibility
• Benefits: 401k + company matching, medical, dental, and vision insurance benefits, paid time off, sick leave, and paid parental leave
• Other Perks: short-term disability, income protection, HSA/FSA, education benefits, scholarship program, work-life assistance program

A Day in the Life of the Product Manager

In this role, you’ll lead the strategy and roadmap for one or more products, acting as the business leader responsible for their commercial success. You’ll collaborate with cross-functional teams, analyze market and competitive trends, and translate customer needs into clear product requirements. Your work will help ensure the company delivers innovative solutions that drive customer satisfaction and long-term growth.

Responsibilities include:

• Define and manage the product vision, strategy, and roadmap using customer, market, and competitive insights
• Develop and maintain Marketing Requirements Documents (MRDs) and Product/Service Requirements Documents (PRDs/SRDs)
• Gather, prioritize, and translate customer and business requirements into actionable product plans
• Conduct ongoing market, pricing, and competitive research to guide product direction
• Collaborate with internal teams and external partners to successfully develop and launch new products
• Generate new product ideas and concepts that enhance customer experience and expand capabilities
• Advocate for customers and their needs throughout the product development lifecycle
• Manage vendor and partner relationships that support product development and delivery
• Monitor and report on key product and business metrics, identifying opportunities for improvement
• Build business cases for product investments based on market demand and strategic goals
• Develop dashboards and metrics to track product usage and success
• Serve as the internal subject matter expert for assigned products
• Visit customers and participate in industry events to stay aligned with market needs

Requirements and Qualifications:

• 3+ years of product management experience
• RCM product experience + solving customer pain points
• Experience with product road mapping and balancing short term v. long term goals
• Bachelor’s degree in a related discipline preferred
• Strong project management skills with the ability to manage multiple priorities
• Ability to lead and collaborate with cross-functional teams
• Strong analytical, problem-solving, and decision-making skills

About the Hiring Company:

Our client develops technology solutions that help dental professionals run more efficient practices and deliver better patient experiences. By combining innovative software, data insights, and industry expertise, the company empowers dental practices to grow and thrive in a rapidly evolving healthcare landscape.

Come Join Our Product Team!

Start by filling out this 3-minute, mobile-friendly application here. We look forward to hearing from you!

About the Role

What you will do

• 
  
  
• Own the process for building payer relationships, identifying payer requirements for connection, translating requirements into user stories for the development team, coordinating implementation and testing, and ensuring the payer connection is successful in production.
  
  
• Fill the role of subject matter expert in relation to prior authorizations and notice of admission both in terms of payer requirements and overall business requirements to successfully manage prior authorizations between providers and payers.
  
  
• Identify and document the correct method of submission and status for prior authorizations to payers based on the payer requirement for specific service or CPT code including EDI 278 215/217, UMO payer portal, or Fax.
  
  
• Document payer portal prior authorization workflows for robotic process automation and work with the RPA development team to build and test new payer portal prior auth automations.
  
  
• Define and monitor key metrics for prior authorization connectivity, including transaction turnaround time, error rates, and customer satisfaction
  
  
• Maintain up-to-date knowledge of regulatory requirements impacting prior authorization processes and ensure compliance in all payer connections
  
  
• Become an expert in the upcoming Da Vinci FHIR prior authorization standards and work with development and business teams to ensure successful transition to FHIR
  
  
• Work with payers and providers to establish FHIR connections for Prior Auth
  
  
• Collaborate with the development team and clearinghouse team to establish EDI connections to payers
  
  
• Collaborate closely with development, QA, UX, and other cross-functional teams to ensure deliverables meet customer and business expectations.
  
  
• Engage directly with customers and internal stakeholders to elicit and understand business needs, pain points, and desired outcomes.
  
  
• Triage errors and issues that arise and work and collaborate with other teams to resolve as needed to resolve the issues.
  
  
• Prioritize the payer connection backlog based on business value, customer impact, and development capacity, ensuring alignment with strategic goals.
  
  
• Apply critical thinking to streamline processes and work towards continual improvement and efficiency
  
  
• Maintain and prioritize the user story backlog and work with development and stakeholder teams to refine user stories to meet the Definition of Ready for development
  
  
• Work with the scrum team to ensure all tasks are completed and the committed objectives are achieved
  
  

What you will bring

• 
  
  
• Subject matter expert knowledge of healthcare prior authorizations and notice of admission processes on the provider, payer, and UMO sides.
  
  
• 2+ years of experience working with prior authorization submissions and status to payers and UMOs
  
  
• Knowledge of Da Vinci FHIR and ability to become a Da Vinci FHIR subject matter expert
  
  
• Strong skills in creating detailed requirements, user stories, and acceptance criteria.
  
  
• Strong analytical and critical thinking skills to solve complex business problems.
  
  
• Provide guidance and direction to the technology teams during the development cycle and participate in all scrum ceremonies. Be available and ready to make quick, well-informed team-level decisions on behalf of stakeholders and the business
  
  
• Ability to train others and share knowledge across teams
  
  
• Excellent written and verbal communication skills, excellent inter-personal skills with the ability to bridge business and technical environments, and ability to build professional relationships
  
  
• Ability to quickly learn complex systems and understand product architecture and development frameworks.
  
  

What we would like to see

• 
  
  
• Bachelor's degree in a related field
  
  
• Experience working directly with healthcare providers, payers, or RCM vendors.
  
  
• Experience in Agile Scrum and SAFe development methodologies
  
  
• Healthcare revenue cycle management knowledge specifically related to prior authorizations
  
  
• Knowledge of healthcare EDI transactions including 278 215/216/217, 837, 835, 276/277, 270/271, and 275 EDI transactions
  
  

About FinThrive

FinThrive is advancing the healthcare economy.
For the most recent information on FinThrive's vision for healthcare revenue management visit /why-finthrive.

Award-winning Culture of Customer-centricity and Reliability

At FinThrive we're proud of our agile and committed culture, which makes FinThrive an exceptional place to work. Explore our latest workplace recognitions at careers#culture.

Our Perks and Benefits

FinThrive is committed to continually enhancing the colleague experience by actively seeking new perks and benefits. For the most up-to-date offerings visit /careers-benefits.

FinThrive's Core Values and Expectations

• 
  
  
• Demonstrate integrity and ethics in day-to-day tasks and decision making, adhere to FinThrive's core values of being Customer-Centric, Agile, Reliable and Engaged, operate effectively in the FinThrive environment and the environment of the work group, maintain a focus on self-development and seek out continuous feedback and learning opportunities
  
  
• Support FinThrive's Compliance Program by adhering to policies and procedures pertaining to HIPAA, FCRA, GLBA and other laws applicable to FinThrive's business practices; this includes becoming familiar with FinThrive's Code of Ethics, attending training as required, notifying management or FinThrive's Helpline when there is a compliance concern or incident, HIPAA-compliant handling of patient information, and demonstrable awareness of confidentiality obligations
  
  

The physical demands and work environment characteristics described here are representative of those that a colleague must meet to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Know Your Rights
Pay Transparency Notice

FinThrive is an Equal Opportunity Employer and ensures its employment decisions comply with principles embodied in Title VII, the Age Discrimination in Employment Act, the Rehabilitation Act of 1973, the Vietnam Veterans Readjustment Assistance Act of 1974, Executive Order 11246, Revised Order Number 4, and applicable state regulations.
2024 FinThrive. All rights reserved. The FinThrive name, products, associated trademarks and logos are owned by FinThrive or related entities. RV092724TJO

| FinThrive Careers | FinThrive Benefits & Perks | Physical Demands

About the Role

What you will do

• 
  
  
• Own the process for building payer relationships, identifying payer requirements for connection, translating requirements into user stories for the development team, coordinating implementation and testing, and ensuring the payer connection is successful in production.
  
  
• Fill the role of subject matter expert in relation to prior authorizations and notice of admission both in terms of payer requirements and overall business requirements to successfully manage prior authorizations between providers and payers.
  
  
• Identify and document the correct method of submission and status for prior authorizations to payers based on the payer requirement for specific service or CPT code including EDI 278 215/217, UMO payer portal, or Fax.
  
  
• Document payer portal prior authorization workflows for robotic process automation and work with the RPA development team to build and test new payer portal prior auth automations.
  
  
• Define and monitor key metrics for prior authorization connectivity, including transaction turnaround time, error rates, and customer satisfaction
  
  
• Maintain up-to-date knowledge of regulatory requirements impacting prior authorization processes and ensure compliance in all payer connections
  
  
• Become an expert in the upcoming Da Vinci FHIR prior authorization standards and work with development and business teams to ensure successful transition to FHIR
  
  
• Work with payers and providers to establish FHIR connections for Prior Auth
  
  
• Collaborate with the development team and clearinghouse team to establish EDI connections to payers
  
  
• Collaborate closely with development, QA, UX, and other cross-functional teams to ensure deliverables meet customer and business expectations.
  
  
• Engage directly with customers and internal stakeholders to elicit and understand business needs, pain points, and desired outcomes.
  
  
• Triage errors and issues that arise and work and collaborate with other teams to resolve as needed to resolve the issues.
  
  
• Prioritize the payer connection backlog based on business value, customer impact, and development capacity, ensuring alignment with strategic goals.
  
  
• Apply critical thinking to streamline processes and work towards continual improvement and efficiency
  
  
• Maintain and prioritize the user story backlog and work with development and stakeholder teams to refine user stories to meet the Definition of Ready for development
  
  
• Work with the scrum team to ensure all tasks are completed and the committed objectives are achieved
  
  

What you will bring

• 
  
  
• Subject matter expert knowledge of healthcare prior authorizations and notice of admission processes on the provider, payer, and UMO sides.
  
  
• 2+ years of experience working with prior authorization submissions and status to payers and UMOs
  
  
• Knowledge of Da Vinci FHIR and ability to become a Da Vinci FHIR subject matter expert
  
  
• Strong skills in creating detailed requirements, user stories, and acceptance criteria.
  
  
• Strong analytical and critical thinking skills to solve complex business problems.
  
  
• Provide guidance and direction to the technology teams during the development cycle and participate in all scrum ceremonies. Be available and ready to make quick, well-informed team-level decisions on behalf of stakeholders and the business
  
  
• Ability to train others and share knowledge across teams
  
  
• Excellent written and verbal communication skills, excellent inter-personal skills with the ability to bridge business and technical environments, and ability to build professional relationships
  
  
• Ability to quickly learn complex systems and understand product architecture and development frameworks.
  
  

What we would like to see

• 
  
  
• Bachelor's degree in a related field
  
  
• Experience working directly with healthcare providers, payers, or RCM vendors.
  
  
• Experience in Agile Scrum and SAFe development methodologies
  
  
• Healthcare revenue cycle management knowledge specifically related to prior authorizations
  
  
• Knowledge of healthcare EDI transactions including 278 215/216/217, 837, 835, 276/277, 270/271, and 275 EDI transactions
  
  

About FinThrive

FinThrive is advancing the healthcare economy.
For the most recent information on FinThrive's vision for healthcare revenue management visit /why-finthrive.

Award-winning Culture of Customer-centricity and Reliability

At FinThrive we're proud of our agile and committed culture, which makes FinThrive an exceptional place to work. Explore our latest workplace recognitions at careers#culture.

Our Perks and Benefits

FinThrive is committed to continually enhancing the colleague experience by actively seeking new perks and benefits. For the most up-to-date offerings visit /careers-benefits.

FinThrive's Core Values and Expectations

• 
  
  
• Demonstrate integrity and ethics in day-to-day tasks and decision making, adhere to FinThrive's core values of being Customer-Centric, Agile, Reliable and Engaged, operate effectively in the FinThrive environment and the environment of the work group, maintain a focus on self-development and seek out continuous feedback and learning opportunities
  
  
• Support FinThrive's Compliance Program by adhering to policies and procedures pertaining to HIPAA, FCRA, GLBA and other laws applicable to FinThrive's business practices; this includes becoming familiar with FinThrive's Code of Ethics, attending training as required, notifying management or FinThrive's Helpline when there is a compliance concern or incident, HIPAA-compliant handling of patient information, and demonstrable awareness of confidentiality obligations
  
  

The physical demands and work environment characteristics described here are representative of those that a colleague must meet to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Know Your Rights
Pay Transparency Notice

FinThrive is an Equal Opportunity Employer and ensures its employment decisions comply with principles embodied in Title VII, the Age Discrimination in Employment Act, the Rehabilitation Act of 1973, the Vietnam Veterans Readjustment Assistance Act of 1974, Executive Order 11246, Revised Order Number 4, and applicable state regulations.
2024 FinThrive. All rights reserved. The FinThrive name, products, associated trademarks and logos are owned by FinThrive or related entities. RV092724TJO

| FinThrive Careers | FinThrive Benefits & Perks | Physical Demands

Thank you for considering a career at Ensemble Health Partners! Ensemble Health Partners is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country. Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference!

The Opportunity:

The Manager of Patient Access is responsible for planning, developing, organizing, and managing the Patient Access department and is responsible for performance and effectiveness of these department(s). The Manager will be responsible for the coaching and development of all staff performing these functions and implementing short and long-term plans and objectives to improve customer service and collect quality information. As a subject matter expert, this person must provide leadership and contribute to the revenue cycle and organizational goals and is responsible for meeting the mission and goals of Ensemble Health Partners, as well as meeting regulatory compliance requirements. The Manager of Patient Access will work closely with the Director of Patient Access to align processes and procedures with Ensemble Health Partners policies at an assigned facility or market.

Job Responsibilities:

• Manager is responsible for directly managing the operations for the admitting, registration, and financial services departments at the acute care locations.
• Develops and manages departmental staffing needs. Prepares monthly reports as requested. Establishes departmental goals with the staff to optimize performance and meet organizational while improving operations to increase customer satisfaction and meet financial goals of the organization. Coordinates employee work schedules to provide adequate daily staffing coverage.
• Collects, interprets and communicates performance data using various tools and systems, while also using this data to make decisions on how to achieve performance goals. Works with internal and external customers to make key decisions, impacting either the whole organization or an individual patient. Works closely with ancillary departments to establish and maintain positive relations to ensure revenue cycle goals are achieved.
• Assists in the development of dyad-reporting patient access staff. Provides training, education, goal-setting, and performance interventions as necessary to ensure adequate performance.
• Performs other duties as assigned.

Employment Qualifications:

• Certified Revenue Cycle Representative (CRCR) certification
• Certified Healthcare Access Manager (CHAM) certification
• Bachelor's Degree or Equivalent Experience in Healthcare Management/Administration

Experience We Love:

• Minimum 2 3 year's management experience in healthcare industry
• Patient Access experience with managed care/insurance or call center preferred
• Experience with Microsoft a must
• Ability to balance numerous priorities, therefore requiring great skills in prioritization
• Ability to understand and master numerous computer applications, while also understanding information technology enough to work with the I.T. department to ensure the technological needs of the department are being met

Join an award-winning company

• Five-time winner of \"Best in KLAS\" 2020-2022, 2024-2025
• Black Book Research's Top Revenue Cycle Management Outsourcing Solution 2021-2024
• 22 Healthcare Financial Management Association (HFMA) MAP Awards for High Performance in Revenue Cycle 2019-2024
• Leader in Everest Group's RCM Operations PEAK Matrix Assessment 2024
• Clarivate Healthcare Business Insights (HBI) Revenue Cycle Awards for strong performance 2020, 2022-2023
• Energage Top Workplaces USA 2022-2024
• Fortune Media Best Workplaces in Healthcare 2024
• Monster Top Workplace for Remote Work 2024
• Great Place to Work certified 2023-2024

• Innovation
• Work-Life Flexibility
• Leadership
• Purpose + Values

Bottom line, we believe in empowering people and giving them the tools and resources needed to thrive. A few of those include:

• Associate Benefits We offer a comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs.
• Our Culture Ensemble is a place where associates can do their best work and be their best selves. We put people first, last and always. Our culture is rooted in collaboration, growth, and innovation.
• Growth We invest in your professional development. Each associate will earn a professional certification relevant to their field and can obtain tuition reimbursement.
• Recognition We offer quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company.

Ensemble Health Partners is an equal employment opportunity employer. It is our policy not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender, gender identity, religion, national origin, age, disability, military or veteran status, genetic information or any other basis protected by applicable federal, state, or local laws. Ensemble Health Partners also prohibits harassment of applicants or employees based on any of these protected categories.

Ensemble Health Partners provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. If you require accommodation in the application process, please contact .

This posting addresses state specific requirements to provide pay transparency. Compensation decisions consider many job-related factors, including but not limited to geographic location; knowledge; skills; relevant experience; education; licensure; internal equity; time in position. A candidate entry rate of pay does not typically fall at the minimum or maximum of the role's range.

Revenue Cycle Clinical Documentation Manager – Urgent Care

If you are a Production Coder, Multi-Specialty Coder, Manager of Coding and Clinical Documentation, Manager of Clinical Documentation integrity, Manager of Documentation Excellence and Coding, or Director of Clinical Documentation Improvement with 5 years of healthcare RCM leadership experience in Coding / Clinical Documentation improvement (CDI), then you need to read on...

Revenue Cycle Clinical Documentation Manager Opportunity Description

Our client is a well-established National Urgent Care organization. They have a current opening for a Revenue Cycle Clinical Documentation Manager based in the Nashville, TN, Tampa, FL, or Denver, CO markets. This is a Remote position. RHIA, RHIT, or CPC certifications are highly preferred.

Revenue Cycle Clinical Documentation Manager Job Requirements

• Five years of healthcare experience in Coding / Clinical Documentation (CDI)
• RHIA, RHIT, CPC certifications are highly preferred
• Bachelor's degree required

Revenue Cycle Clinical Documentation Manager Job Responsibilities

• Helps to manage all Coding and Coding-related process flows
• Provides clinical documentation improvement, working with center staff and vendors as necessary
• Manages coding education for Urgent Care Centers and BPO Vendors

Business Analyst - Healthcare RCM

4 month contract + renewals

Onsite in Quincy, MA one Wednesday per month.

Position Overview

• The client is seeking to hire a Business Analyst to join their collaborative team.The Business Analyst (BA) will work on their established team functional areas to support the development, testing and implementation of projects and enhancements to meet the business objectives of the MassHealth (Massachusetts Medicaid) program specifically projects to support the member community.
• BA should be well versed in health plan management, operational concepts, and the systems development lifecycle.
• Preference will be given to candidates with Medicaid systems experience well as claims and business knowledge of the MassHealth program.
• The BA must have sufficient knowledge of the entire scope of the health care business to ensure that the development and testing work within their functional area is compatible with the system.

Introduction 

Retina Consultants of America is identifying and evaluating candidates for the position of Platform Credentialing Specialist. This role reports to the Platform Credentialing Supervisor and supports hands-on credentialing and payer enrollment activities related to physician onboarding, practice transitions, and acquisitions across the RCA platform.

This position focuses on completing and supporting credentialing work to ensure providers are enrolled and activated accurately and efficiently. The role plays an important part in helping minimize delays related to credentialing and payer enrollment by performing application submission, follow-up, and issue resolution in coordination with internal teams, practices, and payers.

Our Company 

Retina Consultants of America (RCA) is bringing together national leaders in surgical and clinical retina care. This network comprises preeminent retina research specialists with the common goal of eradicating blindness caused by macular degeneration, diabetic retinopathy, and other retina diseases.

With over 2.3 million annual patient visits, more than 315 physicians, and over 290 locations, Retina Consultants of America (RCA) is the largest retina care provider in the nation.

Our Mission

Through RCA’s physician-centered practice management model, physicians continue to drive clinical care and practice culture, while benefiting from business expertise, centralized resources, and shared best practices.

RCA seeks to expand its mission by partnering with leading retina specialists who are passionate about delivering excellent patient care and participating in innovative research.

RCA has created a business model that enables retina specialists to retain autonomy and ownership, augmented by shared best practices facilitated through medical leadership and executive management support. Practices within the network continue to drive clinical decisions while remaining highly involved in strategic operations.

Our Core Values 

Relentlessly Commit to our Patients, to the Practices We Serve and to Our Mission 

Embrace the Legacies of Our Partner Practices 

Strive for Continuous Improvement Through Education and Research 

Exude Compassion in All We Do

Position Overview 

The Platform Credentialing role supports credentialing and payer enrollment activities across the RCA platform, with a focus on physician onboarding, acquisitions, and issue resolution. This position performs hands-on credentialing work, including application preparation, submission, follow-up, and payer activation, while assisting platform credentialing leadership with execution and completion of enrollment-related tasks.

The role works closely with RCM operations, practice administrators, payers, and internal teams to gather required documentation, resolve enrollment issues, and ensure providers are credentialed and activated in a timely manner. This position supports onboarding and transition efforts during growth and acquisition activity through accurate execution, tracking, and follow-through on credentialing requirements.

Essential Duties and Responsibilities 

• Complete provider credentialing and payer enrollment applications for physicians and advanced practice providers, including Medicare, Medicaid, and commercial payers
• Enter, update, and maintain provider information in credentialing systems and payer portals (e.g., CAQH, PECOS, and commercial portals)
• Collect, review, and submit required documentation to support credentialing and enrollment applications
• Track application status, deadlines, and follow-up activity to ensure timely payer activation
• Follow up directly with payers, vendors, and practices to resolve outstanding items or requests for additional information
• Assist with credentialing for new physician onboarding by completing enrollments, reassignments, and payer setup
• Support acquisition-related credentialing tasks, including CHOW filings, payer notifications, and enrollment transitions
• Identify incomplete, delayed, or rejected applications and take corrective action to move them forward
• Maintain accurate credentialing records and supporting documentation in centralized tracking tools and shared systems
• Assist with Medicare enrollment, reassignment, and revalidation activities, ensuring deadlines are met
• Communicate application status, issues, and next steps clearly to internal teams and practices
• Adhere to established credentialing workflows, checklists, and documentation standards
• Assist with updating credentialing templates, forms, and intake materials as processes evolve
• Participate in credentialing-related projects or initiatives as assigned by the Platform Credentialing Supervisor

Knowledge, Skills, and Abilities 

• Strong working knowledge of provider credentialing, payer enrollment, and onboarding processes, including hands-on application submission and follow-up
• Familiarity with payer requirements, timelines, and common enrollment issues, with the ability to navigate and work directly in payer portals
• Ability to complete, track, and follow credentialing and enrollment tasks through to resolution, identifying and addressing issues as they arise
• Highly organized with the ability to manage multiple active applications, deadlines, and documentation requirements simultaneously
• Clear and effective communication skills for coordinating with practices, payers, vendors, and internal teams on credentialing-related items
• Comfortable working directly with physicians, practice staff, and external partners to obtain required information and documentation
• Strong attention to detail with consistent follow-through to ensure applications are accurate, complete, and submitted on time
• Ability to work efficiently in a fast-paced, growth-oriented healthcare environment with shifting priorities
• Self-directed and dependable, with the ability to execute assigned work independently while collaborating with a broader team
• Willingness to travel as needed to support onboarding or acquisition-related credentialing activities

Education and Experience 

• Bachelor’s degree in healthcare administration, business administration, or related field or 5 years of physician practice experience
• Minimum of 3 years of experience in provider credentialing, payer enrollment, or healthcare operations
• Experience supporting physician onboarding, acquisitions, or multi-site healthcare organizations strongly preferred
• Proficient in Microsoft Office (Excel, Word, PowerPoint)
• Proficient in Microsoft Outlook
• Experience navigating EHR, PM systems, and credentialing or enrollment platforms (e.g., CAQH, Medicare PECOS, commercial payer portals)

Associate Director (Healthcare)

Clarasys - Boston, Massachusetts (Hybrid)

Who are we?

We are The Experience Consultancy. Experts in business analysis, program & change management, and digital transformation, we believe in doing business consultancy differently by working closely with clients to ensure we understand their business as well as our own. Started in the UK on the idea of doing business consulting differently, expanding into the Boston market.

At Clarasys, ‘team’ rules over ‘individual’. As an employee-owned firm, professional development is part of our DNA. You’ll join an established, successful consultancy while enjoying the dynamic start-up environment of our rapidly growing 20-person US office in Boston.

Who are you?

We are seeking a senior leader and proven practitioner to scale our US Healthcare practice. You should embody our values of humility, excellence, and inclusivity while possessing the commercial acumen to drive our expansion. You'd be joining a small group of US leadership and be able to shape the direction of our office.

The ideal candidate will have:

• 15–20 years of experience in management consulting, with a significant portion dedicated to leading complex client engagements, ideally within Hospitals & Healthcare.
• A proven track record of generating new work and growing accounts within the healthcare sector.
• Deep roots in the Boston healthcare ecosystem, with a strong local network to leverage for business development.
• Experience leading complex healthcare transformations, such as EHR migrations, revenue cycle management (RCM) optimization, or large-scale digital integrations.
• A "T-shaped" consulting profile: deep subject matter expertise combined with the flexibility to adapt across various project types.

Core Expertise Required:

• Healthcare transformation and strategy (Hospital, Billing, or Medical Records preferred).
• Business Development and Client Relationship Management.
• Agile Project/Program Management and Change Management.
• Data Analytics and Warehousing.

Why work for us?

• True Ownership: We are employee-owned; you have a direct say in the direction of the business.
• Non-Hierarchical Culture: We value experience and knowledge over titles.
• Dedicated Growth: You'll have an internal career coach and a learning & development allowance to reach your professional goals.
• DE&I as a Priority: Inclusion is woven into our actions, not just our policies.
• Flexible Hybrid Model: Minimum 3 days in our downtown Boston office for optimal collaboration.

Our Benefits

At Clarasys, our people are a priority, and we make that clear in our benefits. Our health benefits start within 30 days of your start date.

• Flexible PTO - We make sure you have plenty of opportunities to use it
• Top tier health insurance - Clarasys pays premiums
• Opt into our Eyecare & Dental plans
• Peer reward scheme
• Company laptop and cell phone allowance
• 401k with 4% match
• Inclusive employee socials; variety of board game nights, trying new restaurants, and exploring the city

To qualify, applicants must be legally authorized to work in the United States, and should not require, now or in the future, sponsorship for employment visa status.

At Clarasys, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information, military and veteran status, and any other characteristic protected by applicable law. Diversity, Equity and Inclusion is not, and never has been a tick-box exercise. We consider it a golden thread woven into each thought, word and action.

When you apply to this role, we will retain your CV and related Personal Data on file for up to 1 year for the purposes outlined in our privacy policy, which is available on our website. You may withdraw your consent at any time and/or exercise any of your other rights under our privacy policy by contacting .

At the Fertility Specialists Network (FSN) the quality of patient care is at the center of everything we do. Our administrative systems and processes are designed to streamline transactional steps in the care process, allowing physicians and patients to focus on what matters most.

FSN is seeking a Practice Director for Audubon Fertility of Louisiana, headquartered in New Orleans. This premier and growing practice includes three physicians. This is an in-person role. Reporting directly to the President of FSN, the Practice Director oversees all clinical, patient-experience, and RCM and credentialing operations, with a mandate to deliver exceptional patient care, drive operational efficiency, and foster a culture of excellence modeled on world-class clinical and hospitality standards.

Responsibilities:

• Executive Reporting & Practice Visibility – Act as the primary liaison to FSN executive leadership; monitor key performance indicators such as patient volume and revenue trends, and deliver timely, data-driven updates to inform strategic decision-making.
• Patient-Centered Operations – Own end-to-end clinic and administrative workflows to ensure every touchpoint delivers FSN’s standard of excellence in care and service. 
• Patient Experience Leadership – Oversee front desk, benefits verification, and financial counseling teams; implement best-in-class hospitality practices (e.g., Ritz-Carlton, DiJulius); drive high-touch patient engagement and satisfaction. Also support the standardization and delivery of patient education materials and counseling for fertility treatment pathways.
• Staff Leadership & Development – Maintain a strong local leadership team; manage a multidisciplinary team; recruit, train, and coach; ensure consistent service delivery and employee engagement.
• Operational Management – Develop staffing models, optimize patient throughput, and implement SOPs; lead continuous improvement across all clinic functions.
• Compliance Oversight – Ensure adherence to HIPAA and state regulations as well as ASRM guidelines; maintain rigorous standards for documentation, audits, and operational risk.
• Care-specific Vendor Management – Oversee relationships with specialty pharmacies, diagnostic labs, and donor/surrogacy programs to ensure seamless communication and care continuity.
• Performance Monitoring – Track KPIs including patient satisfaction, operational efficiency, and SOP compliance; collaborate with the corporate Revenue Cycle Management team; present findings and recommendations to executive leadership.
• Financial Stewardship – Collaborate with centralized finance team to support budgeting and practice-level financial goals.
• EMR and CRM Optimization – Ensure optimal use of the EMR and CRM across teams; maintain data integrity and lead user training.
• Provider Collaboration – Partner with physicians, nurses, and the Lab Director to align daily operations with clinical goals.
• Strategic Growth Support – Contribute to expansion planning, new service development, and enterprise initiatives led by FSN leadership.

The ideal candidate will possess:

• Exceptional written and verbal communication skills, with demonstrated coaching and conflict-resolution ability.
• Demonstrated sensitivity and professionalism in supporting patients through emotionally nuanced reproductive healthcare journeys.
• Proven track record of building high-functioning teams and leading complex day-to-day clinic operations.
• History of increasing responsibility in physician-practice management and at least five years of management with direct oversight of 30+ clinical and administrative staff in a multi-provider setting.
• Strong understanding of outpatient clinic workflows, compliance frameworks, and service delivery optimization.
• Strong analytical skills; experience using KPIs and dashboards to drive performance.
• MBA or MHA preferred.
• Training or certification from the Ritz-Carlton Leadership Center, The DiJulius Group, or similar customer-experience programs preferred.
• Experience in high-acuity, high-touch specialties such as fertility, OB/GYN, or concierge medicine preferred.
• Please note this job description is not intended to provide a comprehensive listing of all activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Job Type: In-person, Full-time Exempt

• Benefits:
• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Paid time off
• Vision insurance

Fertility Specialists Network is an equal opportunity employer. We are committed to providing an inclusive and welcoming environment for all employees. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Performance Home Medical, established in 1995, is dedicated to enhancing lives through trusted respiratory and sleep therapy solutions. Our concierge-level care ensures every patient receives the support needed to breathe and sleep with comfort and confidence.

Performance Home Medical operates 24 branches across Washington, Oregon, Idaho, and Texas. As we continue to grow nationwide, we are excited to announce an opportunity for a Regional Manager to join our team. This role requires on-site presence and offers a dynamic, collaborative work environment within De Novo and acquisition markets.

POSITION SUMMARY:

The Regional Manager for Respiratory Service Operations is responsible for leading, scaling, and optimizing respiratory services across assigned markets. This role plays a pivotal part in launching De Novo operations, establishing new markets, and integrating acquired partners into a standardized shared‑services operating model. The Regional Manager ensures operational consistency, clinical quality, regulatory compliance, and strong financial performance while fostering a culture of service excellence.

KEY RESPONSIBILITIES:

De Novo Market Development

• Lead operational launch and ramp‑up of respiratory service sites in new markets.
• Conduct market assessments, resource planning, and staffing strategies to support sustainable service expansion.
• Develop and implement operational workflows aligned with the organization’s shared‑services model.
• Establish local relationships with referral sources, clinical partners, and community stakeholders.

Acquisition Integration & Partner Management

• Serve as the primary operations leader for integrating newly acquired respiratory service partners.
• Conduct operational due‑diligence assessments, identifying gaps, risks, and integration needs.
• Create onboarding and transition plans to align acquired entities with corporate policies, compliance standards, and technology platforms.
• Partner with finance, HR, IT, and clinical operations to drive seamless integration and experience for providers, staff, and patients.
• Build and maintain strong relationships with partner leadership teams throughout the integration process.

Operational Leadership

• Oversee daily operations across the region, ensuring quality of care, patient satisfaction, workforce effectiveness, and regulatory adherence.
• Monitor KPIs and operational performance metrics (productivity, timeliness, quality, utilization, compliance, etc.).
• Implement continuous improvement practices to enhance efficiency, service delivery, and cost management.
• Manage regional budgets, forecasting, and resource allocation.
• Ensure compliance with all state and federal respiratory therapy regulations, documentation requirements, and accreditation standards.

Team Leadership & Development

• Recruit, develop, and lead high-performing regional teams—including respiratory therapists, operations staff, and market supervisors.
• Coach local leaders on operational discipline, performance management, and patient‑centric service delivery.
• Promote a culture of accountability, collaboration, and clinical quality.

Cross‑Functional Collaboration

• Work closely with Shared Services (RCM, Customer Service, Supply Chain, Clinical Operations, HR, etc.) to support consistent operational execution.
• Partner with business development teams to evaluate new acquisition or market opportunities.
• Collaborate with compliance and quality teams to maintain safe, compliant operations.

Qualifications

QUALIFICATION REQUIREMENTS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Required Skills:

• Bachelor’s degree in Healthcare Administration, Business, Respiratory Therapy, or related field (or equivalent experience).
• 5+ years of operations leadership experience in respiratory services, home medical equipment (HME), DME/RT, post‑acute care, or related healthcare environment.
• Experience with Brightree and Nikko cloud‑based software platform for HME/DME
• Branch, Multi‑site or regional operations management experience.
• Demonstrated experience leading market launches, business expansion, and pre and post-acquisition integration.
• Strong understanding of respiratory therapy modalities, regulatory requirements, and clinical operations.
• Proven ability to lead and develop teams across dispersed geographies.
• Strong analytical, financial, and operational problem‑solving skills.
• Excellent communication, relationship‑building, and change‑management capabilities.

Preferred Skills:

• Significant experience managing RT operations.
• Experience integrating acquired sites into centralized/shared‑services models.
• Prior experience with technology implementations, EMR/operational systems transitions, or workflow redesign.

Competencies

• Strategic thinking and operational execution
• Relationship and partner management
• Change leadership and integration planning
• Data‑driven decision making
• Financial acumen
• Talent development
• Patient‑centered mindset

Working Conditions

• Regional travel up to 50–70%, depending on market size and integration activity.
• Hybrid and on‑site presence required in De Novo and acquisition markets.

All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.

Pecan POS is seeking a skilled and detail-oriented QA Automation Engineer to join our growing engineering team. In this role, you will be responsible for designing, developing, and maintaining automated testing frameworks to ensure the reliability, performance, and scalability of our point-of-sale (POS) platform used by hospitality businesses.

You will collaborate closely with software engineers, product managers, and QA specialists to improve software quality, reduce regression risk, and support continuous integration and delivery. This is an excellent opportunity to contribute to a fast-paced environment where quality and innovation are critical to delivering reliable transaction systems.

• Design, develop, and maintain automated test frameworks for web and API testing

• Create and execute automated regression, integration, and end-to-end tests

• Collaborate with developers and product teams to define test strategies and acceptance criteria

• Identify, document, and track defects through resolution

• Integrate automated tests into CI/CD pipelines to support continuous delivery

• Perform API testing and validate system integrations

• Conduct root cause analysis and contribute to quality improvements

• Maintain test environments and test data for consistent automation execution

• Participate in code reviews and support quality engineering best practices

• Bachelor’s degree in Computer Science, Engineering, or a related field (or equivalent experience)

• 3+ years of experience in software testing and automation

• Strong experience with automation tools such as Selenium, Cypress, Playwright, or similar frameworks

• Experience with API testing tools such as Postman or RestAssured

• Familiarity with programming languages such as Java, Python, JavaScript, or C#

• Experience with SQL and database validation

• Understanding of Agile development and the software testing lifecycle

• Experience with version control systems such as Git

• Strong problem-solving and analytical skills

• Experience testing POS systems, fintech platforms, or payment processing systems

• Experience with CI/CD tools such as Jenkins, GitHub Actions, or GitLab CI

• Familiarity with cloud environments (AWS, Azure, or GCP)

• Experience with performance testing tools such as JMeter or k6

• Fully remote work environment

• Competitive salary

• Opportunity to work on mission-critical transaction systems

• Collaborative engineering-focused culture

• Professional development and growth opportunities