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Primrose Health is a fast-growing medical practice management company helping independent physician offices thrive. We support practices with operations, technology, and revenue cycle management (RCM)βso physicians can focus on patient care.
Weβre hiring a Junior Account Manager to support a portfolio of physician practices with a high-touch, relationship-driven service experience. RCM experience is optionalβweβll train you. Whatβs not optional: you must enjoy constant one-on-one communication and be energized by a busy, collaborative environment.
If you donβt like being on the phone with customers and physicians every day, this role will not be a fit.
- Build trusted relationships with physicians and practice staff through frequent phone calls (and text/email)
- Handle day-to-day questions, requests, and issue resolution with urgency and professionalism
- Learn our RCM workflows quickly and help coordinate solutions with internal billing/ops teams
- Review basic performance metrics and reports (weβll teach you what to look for) and communicate takeaways clearly
- Track open items, follow up consistently, and keep accounts organized in a fast-moving queue of priorities
- Escalate complex issues appropriately while keeping the client informed throughout
- Hands-on training in RCM / medical billing operations
- Mentorship from experienced Account Managers with a clear path to grow into a full Account Manager role
- Strong experience working directly with physician clients (high visibility, real responsibility)
- Exposure to modern workflows and technologyβincluding our AI-enabled solutions supporting practice operations
Required:
- ~2 years experience in a customer-facing role (account support, customer success, client services, operations, banking, consulting, etc.)
- Strong academic background and analytical mindset (you like data, patterns, and problem-solving)
- Excellent communication skillsβespecially comfortable on the phone
- Organized, responsive, and able to move fast without dropping details
- Coachable and eager to learnβable to ramp quickly with training
Nice to have (not required):
- Healthcare experience, physician office exposure, or any RCM/billing familiarity
This is not a βquietβ back-office role. Itβs a high-interaction, high-urgency position where youβll talk to physicians regularly and work closely with teammates every day.
To apply: Submit your application on LinkedIn (a short note on why you enjoy phone-based client work helps you stand out).
Staples is business to business. Youβre what binds us together.
Business Developer, SLED:
Hunts within defined territory to pursue two main responsibilities: penetration of existing accounts by winning net new sites. Responsible for ramping and onboarding accounts to further expand our customer base. It is a high velocity sales position that leverages a prioritized action list to drive engagement activities and then manages their opportunities through the sales funnel. Requires strong collaboration with Account Management to build strategies for site acquisition; new site targets will be passed by Sales Ops and occasionally selected in partnership with Account Management. Expected to travel to meet clients face to face & effectively use remote methods (phone/internet) to maintain and grow sales relationships within owned geographies.
Work Location: This is a remote position with a regional focus. This position supports customers in Ohio. Β While the role primarily supports working from home, the individual performing this role would live within or adjacent to this region.
What youβll be doing:
- Consistently meets activity goals and daily metrics with a hunter mindset/approach - outbound dials, sell time, live contacts, and created opportunities
- Effectively partner with Account Management to determine site hunting strategy within existing accounts
- Effectively partner with GPO FSDs to understand contractual complexity and refine net new logo strategy within the Complex segment
- Travel to meet clients face to face & walk the halls of new sites to maintain and grow sales relationships across the account hierarchy
- Develop expertise on contract & coop availability within designated geographies
- Influences on the spot pricing decisions in order to cultivate a seamless customer experience
- Manage sales funnel to close opportunities
- Effective Selling Skills: Utilizing professional selling skills, discover prospects incremental and programmatic needs, effectively communicates Staples value propositions, capabilities, products, and assortments including all categories. Capable of overcoming objections and closing the sale
- Utilize prescribed selling tools to prioritize activities and drive efficiency, as well as to document customer engagement and information (ex: Priority List, Tenfold, SFDC)
- Internal Partnerships: Effectively work with customer support/set up teams and category specialists to progress deals forward to closed won
- Implements and ramps wins driving compliance to new account/program
- Expertise of prospect industry buying processβ and ability to support product selection and standardization
- Experience in Education, State & Local beneficial but not required
- Brings in over $750K / year in revenue
- Create sticky accounts which will continue to purchase from Staples
- Executing strategies defined by Senior Leadership Team
- Integrates feedback from prospects into their sales approach
- New customer assortment and pricing
- Internal Teaming: Individual will need to communicate and work closely with Category Specialists, and Support teams
- Customer Communications: Individual is responsible to communicate with prospects daily in person and face to face in a professional manner
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What you bring to the table:
- Strong drive and a desire to win
- Strong aversion to complacency
- Proven ability to view rejection as a learning opportunity and double down on next best actions
- Experience and proven track record of business development
- Strong ability to develop and deliver presentations virtually and in person
- Consultative selling, solutions selling, insight selling, negotiation and advanced client management skills
- Ability to work with product category sales team members
- Strong business, financial, operations and technology acumen
- Ability to analyze business and industry trends to create tailored solutions for prospects based upon Staples value proposition
- Ability to function independently with minimal daily supervision
- Ability and motivation to find, develop, and close sales
- Demonstrated work ethic, self-disciplined
- Ability to succeed in a competitive selling or goal-oriented environment
- Ability to be coached and to incorporate feedback
- Professional appearance and demeanor
- Strong organization and time management skills
Qualifications:
Whatβs needed- Basic Qualifications:
- 1-3 years of successful sales experience or success as a Staples B2B Sales Associate
- 1-3 years of experience in PowerPoint, Excel, and Outlook
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Whatβs needed- Preferred Qualifications:
- Bachelorβs Degree
- Knowledge of Customer Relationship Management tool (CRM)
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We Offer:
- Inclusive culture with associate-led Business Resource Groups
- Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays)
- Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more perks and benefits
- Salary range from 51k - 70K plus incentive opportunity
The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, geography, business considerations, and internal equity.Β In addition to base pay, this role may be eligible for bonuses, or other forms of variable compensation.
Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law
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At Staples, βinclusionβ is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customersβ expectations β through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.Staples is business to business. Youβre what binds us together.
Hunts within defined territory to prospect and win net new small to medium business customers. B2Bs are also responsible to ramp and onboard net new won accounts to further expanding our customer base.Β It is a high velocity sales position that leverages a prioritized call list to drive prospect engagement remotely by phone, video, face to face, and utilizing digital tools.Β
What youβll be doing:
- Exhibit effective appointment setting skills and set the required number of appointments each week with the correct decision makers.
- Effective Selling Skills
- Utilizing professional selling skills
- Discover prospects incremental and programmatic needs
- Effectively communicates Staples value propositions, capabilities, products and assortments including all categories
- Capable of overcoming objections and closing the sale.
- Utilize prescribed selling tools to prioritize activities and drive efficiency, as well as to document customer engagement and information (ex: Priority List, Tenfold, SFDC).
- Internal Partnerships: Effectively work with customer support/set up teams and category specialists to progress deals forward to closed won
- Implements and ramps wins driving compliance to new account/program
- Expertise of prospect industry buying processβ and ability to support product selection and standardization
- Create sticky accounts which will continue to purchase from Staples
- Integrates feedback from prospects into their sales approach
- New customer assortment and pricing
- Internal Teaming: Individual will need to communicate and work closely with Category Specialists, and Support teams
- Customer Communications: Individual is responsible to communicate with prospects daily in person and face to face in a professional manner
What you bring to the table:
- Strong drive and a desire to win
- Strong aversion to complacency
- Proven ability to view rejection as a learning opportunity and double down on next best actions
- Experience and proven track record of business development
- Strong ability to develop and deliver presentations virtually and in person
- Consultative selling, solutions selling, insight selling, negotiation and advanced client management skills
- Ability to work with product category sales team members
- Strong business, financial, operations and technology acumen
- Ability to analyze business and industry trends to create tailored solutions for prospects based upon Staples value proposition
- Ability to function independently with minimal daily supervision
- Ability and motivation to find, develop, and close sales
- Demonstrated work ethic, self-disciplined
- Ability to succeed in a competitive selling or goal-oriented environment
- Ability to be coached and to incorporate feedback
- Professional appearance and demeanor
- Strong organization and time management skills
Whatβs needed- Basic Qualifications:Β
- 1-3 years of successful sales experience or success as a Staples B2B Sales Associate
- 3+ years experience in PowerPoint, Excel, and Outlook
Whatβs needed- Preferred Qualifications:
- Knowledge of Customer Relationship Management tool (CRM)
- Industry knowledge, a plus
We Offer:
- Inclusive culture with associate-led Business Resource Groups
- Flexible PTO (22 days) and Holiday ScheduleΒ
- Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more!Β
Why Mindpath Health?
Join Mindpath Health as we expand access to high quality mental health care in the communities we serve. We provide a well-supported outpatient practice setting where we treat mostly commercially insured patients of all ages with a wide range of mental health diagnoses. As part of a national group practice, you will have access to the collective expertise of our clinicians for the benefit of patients and your professional development. In addition to medication management and therapy, we also offer TMS and Spravato services in certain locations.
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Make the Difference β Let Your Clinical Knowledge Lead You to New Heights:
- Competitive Market Compensation with ability to earn Unlimited Incentives
- MD/DO Base Salary: $327,000+
- Hybrid Schedule affording a Flexible Mix of In-person and Telemedicine Appointments
- 100% Outpatient β Work/Life Balance Model β Monday-Friday with No Nights, No Weekends
- Flexible Full-time Options
- Relocation + Loan Repayment Program for those coming out of Training
- Generous Benefits including, but not limited to β
- Matching 401(k) plan
- 4 weeks of PTO and 10 paid holidays
- Medical, Dental, Vision, and Life insurance
- Paid maternal and paternal leave
- Malpractice insurance
- CME and Licensure Renewals
- Collaboration Model consisting of other Psychiatrists, APPs, and Therapists
- Modern Office Settings with Front Office & Administrative support along with the latest Technology Platforms
Wanting More?
Mindpath Health β has been in business over 2 decades with clinicians in 80+ clinic locations nationwide
Flexibility β is a core component of our hybrid approach of treating patients in-person as well as via telemedicine
Feel of Having Your Own Practice β but without the overhead and management of one; modern offices located in professional/medical buildings with support from our marketing and growth team to help you build your practice
Supportive Environment β exceptional front office, patient scheduling and billing support
We Specialize β in connected care through in-person or telemedicine visits with a psychiatrist, advanced psychiatric practitioner, or therapist.
We Welcome β our patients with respect and engage with referring providers, insurers, and partners in a spirit of positivity, collaboration, and accountability.
Responsibilities:As a Child or Adult Clinician β Be Part of Our Growing Team:
- Medication Management Required & Psychotherapy
- Evaluate, Diagnose & Treat a Variety of Mental Health Areas
- Utilize EHR & Technology Platforms within the role
- MD/DO:
- Fully Licensed within the State of Practice with a MD or DO degree
- BE/BC in Psychiatry & Active DEA licenseΒ
*The salary range posted is an estimate based on the average earnings of our current clinicians. Actual income may vary depending on factors such as production model results, hours worked, ramp-up time, and individual experience and licensure. Final compensation details will be discussed during the interview process.
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Mindpath Health is an equal opportunity employer. We consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, ancestry, age, disability, veteran status, or any other status legally protected by federal, state, or local law.