Quantum World Technologies Inc Jobs in Usa

Come be a part of the transformation happening at Loyola Medicine. New state of the art Regional Clinical Laboratory. The new lab enables greater operational efficiencies, improved turnaround times to support future growth and expansion into emerging technologies and lab testing methodologies.

Hours:

• Full-Time (1.0) FTE
• Evenings; 3:00pm 11:30pm
• Rotating Weekends and Holidays
• Area: Blood Bank
• Location: Maywood, IL

About the role

In this role, the Medical Lab Scientist is responsible for supporting the delivery of patient care by performing laboratory testing that is utilized in the diagnosis, treatment and prevention of disease. This includes waived, moderate and high complexity testing. *Experience with waived, moderate, and high complexity testing in a clinical laboratory setting through education or work experience required*

What you'll do

• Performs all laboratory testing, including the pre-examination phase in accordance with standard operating procedures and accreditation guidelines to support the delivery of patient care.

• Conducts and documents established quality control procedures on analytical tests, equipment, reagents, media, and products; evaluates the results of quality control testing and implements corrective action according to established protocols to ensure the accuracy and quality of patient testing.

Here's what you'll need

Required:

• Bachelor's Degree/OR associate's degree- Medical Laboratory Science Program

• Specific Degree(s): Medical Technology, Medical Technician, Medical Laboratory Science

• Blood Bank experience required

Licensure/Certifications

Preferred:

• Certified Medical Laboratory Scientist (ASCP) or equivalent

• Other: Laboratory certification required (ASCP or HEW)

Perks & Benefits

• Benefits from Day One (Medical and Dental)

• Competitive Shift Differentials 

• Daily Pay NEW

• Career Development

• Tuition Reimbursement

• Participation in the Public Service Loan Forgiveness Program

• 403(b) with Employer Match

• On Site Fitness Center (Gottlieb Memorial Hospital & LUMC)

• Referral Rewards

• Perks Program

Applicants for this position must be authorized to work for any employer in the U.S. We are unable to sponsor an employment visa for this position.

Pay Range: $30.00 – $45.00 per hour 

Actual compensation will fall within the range but may vary based on factors such as experience, qualifications, education, location, licensure, certification requirements, and comparisons to colleagues in similar roles. 

Trinity Health Benefits Summary

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Role Requirements:

· 3-4 years working in an analyst role.

· Proven attention to detail, especially related to technical information.

· Proven experience in a prior role managing technical information and details where accuracy was paramount.

· Excellent oral and written communication skills.

· Ability to work under pressure in a challenging environment. Ability to work well with others and collaborate with different functions.

· Knowledge of IT concepts, cloud computing, software, and systems.

· Knowledge of Amazon Web Services, Microsoft Azure, and/or Google Cloud Platform.

Desired

· Experience with Cloud ERP from a landscape perspective.

· Practical understanding of cloud architecture and IaaS operations model.

· Knowledge of enterprise technology infrastructure (i. e. networks, storage, enterprise server software including Windows Server, Linux, and monitoring technologies).

· Experience in a Managed Services environment.

Job Title: Project Administrator - Data Center Information Technology/Design/Engineer Firm

Job Type: Full-time

Job Location: On-Site Edison, NJ

Project Administrator

NJ Data Center growing Information Technology/Design/Engineer Firm is seeking a Project Administrator to join our team. The Project Administrator is responsible for managing the administrative tasks and logistical aspects of data center construction or expansion projects, including coordinating with various teams, tracking project progress, maintaining documentation, and ensuring smooth execution of project activities under the guidance of a project manager, all while adhering to deadlines and budget constraints; essentially acting as the organizational backbone for the project.

Responsibilities include but are not limited to:

1. Support project team on all administrative tasks and duties.
2. Heavy client/vendor/supplier interaction.
3. Preparation of spreadsheet reports, contracts documents, purchase and change order requests, presentations, and correspondence.
4. Receive, maintain and distribute submittals, RFI’s, shop drawings and establish project log to record receipt and disposition of same.
5. Coordinate project meetings and travel arrangements.
6. Maintain electronic and manual database of all project files and archives.
7. Other responsibilities normally performed in the execution of a Project Administrator position according to standard Architectural/Engineering industry practices.
8. Assist architects/engineers with editing/issuing project book specifications (electronic IE: Master Specs).

Qualifications:

1. Three to five years experience in Engineering firms or related fields.
2. BA is recommended.
3. Must exhibit initiative, judgment, and quality in performance and responsibilities.
4. Deadline and detail oriented.
5. Proficiency in Microsoft Office, Word, Excel, Outlook, Power Point.
6. Ability to work well with multi disciplines in a fast paced environment.

Work Schedule:

This is a full-time job position. In office, not remote or virtual.

Normal business hours are Monday thru Friday 8-5pm.

Benefits:

• 401 k match to $3500
• Full health medical/dental/prescription/life insurance (75% paid by employer 20-25% paid by employee)
• After 3/5 years eligibility based on rating for company owned NJ shore house
• Tuition reimbursement for employee
• Subjective year end bonus plan(end September)
• Awards/recognition for superior effort and extraordinary excellence
• Longevity awards 5/10/15/20/25/30 plus years
• After 15 years education assistance for children eligibility
• After 15 years eligibility for additional retirement compensative (elective)

BRUNS-PAK is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, gender identity and/or expression, national origin, disability, veteran, or other protected status.

Project description

This technology engineer is responsible for ensuring the reliability, supportability, and continuous improvement of key infrastructure monitoring and management platforms, with primary ownership focus on tools such as SolarWinds, Azure Sentinel. This role requires a developer mindset. This person will also be providing operations systems administration support for hands on Linux and Windows systems. This role partners closely with internal teams across operations, monitoring, and security to strengthen platform health, improve signal quality, and enable effective incident response workflows. The engineer will support a hybrid environment with strong emphasis on Microsoft Azure monitoring and logging, contribute to platform lifecycle activities (patching, upgrades, onboarding, documentation), and continuously learn and apply modern capabilities— including analytics and emerging AI features—across event management, observability, and SIEM tooling to reduce operational friction and increase time to value

Responsibilities

Platform Ownership

Network & Monitoring Tools (must have)

Familiar with tools such as SolarWinds (including NetPath). As a platform owner, ensure platform stability, upgrades, patching, and day to day support.

Has knowledge about network centric monitoring capabilities including SNMP polling, traps, and device visibility etc. Ensure new sites and devices are properly onboarded

Partner with platform and cloud teams to ensure migrated workloads meet monitoring standards. Systems Administration (must have)

Provide sysadmin support for Linux and Windows servers, including:

Agent deployment and upgrades (SolarWinds, Datadog, Dynatrace)

OS level troubleshooting and configuration

Monitoring and logging enablement

Support hybrid environments spanning on prem and Azure infrastructure.

A developer mindset with experience in Dev workflow, GitHub, PowerShell etc.

Observability & Event Management Support (should have)

Has experience with tools such as Datadog and Dynatrace. The person will be responsible for collaborating with platform owners to support integrations, data quality, and alerting hygiene.

Assist with event management workflows, ensuring alerts are actionable and routed correctly.

Participate in efforts to reduce alert noise and repeat incidents. SIEM & Security Visibility (nice to have)

Develop a working understanding of SIEM concepts and platforms such as Azure Sentinel and CRIBL.

Support log ingestion, troubleshooting, and collaboration with security and incident response teams.

Ensure infrastructure and network telemetry supports security detection requirements. Cloud Monitoring & Azure Integration (should have)

Has experience with Azure cloud platform. Have either directly supported or is familiar with Azure based monitoring and logging, including:

Azure Monitor and Log Analytics integrations

Observability for Azure hosted workloads Automation, AI & Continuous Improvement (nice to have)

Explore and apply AI assisted features within monitoring, event management, and SIEM tools to:

Improve signal quality / reduce alert fatigue

Support faster incident triage

Contribute to documentation, runbooks, and operational improvements focused on small, incremental wins.

Knowledge Transfer & Operational Resilience

Participate in knowledge transfer activities related to platform transitions and retirements. Maintain documentation.

Support on call or escalation rotations as needed.

Skills

Must have

Minimum 4-5 years of experience in infrastructure operations, monitoring, observability, or platform operations roles, supporting enterprise environments

Hands on experience with systems administration for Linux and Windows servers, including troubleshooting, configuration, and deployment of monitoring or management agents (e.g., SolarWinds, Datadog, Dynatrace).

Foundational networking knowledge, including concepts such as SNMP, network monitoring, LAN/WAN fundamentals, firewalls, and telemetry collection, sufficient to support network centric monitoring platforms like SolarWinds

Not a must but nice to have experience with platform like StruxureWare.

Experience with observability or monitoring platforms, such as SolarWinds, Datadog, Dynatrace, or similar tools, with an understanding of alerting, dashboards, and signal quality.

Exposure to cloud environments, preferably Microsoft Azure, including familiarity with monitoring and logging concepts (e.g., cloud based telemetry, logs, metrics, and integrations).

Basic understanding of incident and event management practices, including alert triage, escalation, and collaboration with incident response or operations teams.

Demonstrated willingness and ability to learn new technologies quickly, with examples of picking up new platforms, tools, or domains outside of prior core expertise.

Familiarity with Agile or SAFe ways of working, including collaboration in sprint based delivery models, and cross functional team engagement is a plus.

Strong communication and collaboration skills, with the ability to work effectively with platform owners, operations teams, security teams, and external stakeholders.

Experience working in a modern Dev workflow using GitHub (branches, pull requests, code reviews, and CI/CD) to manage and deploy scripts/automation used for platform operations

Working proficiency in scripting languages such as PowerShell, Python, BASH, or similar scripting languages.

Knowledge with Azure, Azure Active Directory (AD), and hybrid cloud environments is a plus.

Exposure to SIEM concepts or platforms such as Azure Sentinel, CRIBL, or similar is a plus.

Experience with change management practices in an enterprise IT environment is beneficial

This technology engineer is responsible for ensuring the reliability, supportability, and continuous improvement of key infrastructure monitoring and management platforms, with primary ownership focus on tools such as SolarWinds, Azure Sentinel. This role requires a developer mindset. This person will also be providing operations systems administration support for hands on Linux and Windows systems. This role partners closely with internal teams across operations, monitoring, and security to strengthen platform health, improve signal quality, and enable effective incident response workflows. The engineer will support a hybrid environment with strong emphasis on Microsoft Azure monitoring and logging, contribute to platform lifecycle activities (patching, upgrades, onboarding, documentation), and continuously learn and apply modern capabilities— including analytics and emerging AI features—across event management, observability, and SIEM tooling to reduce operational friction and increase time to value.

Responsibilities:

Platform Ownership - Network & Monitoring Tools (must have)

• Familiar with tools such as SolarWinds (including NetPath). As a platform owner, ensure platform stability, upgrades, patching, and day to day support.

• Has knowledge about network centric monitoring capabilities including SNMP polling, traps, and device visibility etc. Ensure new sites and devices are properly onboarded

• Partner with platform and cloud teams to ensure migrated workloads meet monitoring standards.

Systems Administration (must have)

• Provide sysadmin support for Linux and Windows servers, including:

• Agent deployment and upgrades (SolarWinds, Datadog, Dynatrace)

• OS level troubleshooting and configuration

• Monitoring and logging enablement

- Support hybrid environments spanning on prem and Azure infrastructure.

- A developer mindset with experience in Dev workflow, GitHub, PowerShell etc.

- Observability & Event Management Support (should have)

- Has experience with tools such as Datadog and Dynatrace. The person will be responsible for collaborating with platform owners to support integrations, data quality, and alerting hygiene.

- Assist with event management workflows, ensuring alerts are actionable and routed correctly.

- Participate in efforts to reduce alert noise and repeat incidents.

SIEM & Security Visibility (nice to have)

- Develop a working understanding of SIEM concepts and platforms such as Azure Sentinel and CRIBL.

- Support log ingestion, troubleshooting, and collaboration with security and incident response teams.

- Ensure infrastructure and network telemetry supports security detection requirements.

Cloud Monitoring & Azure Integration (should have)

- Has experience with Azure cloud platform. Have either directly supported or is familiar with Azure based monitoring and logging, including:

- Azure Monitor and Log Analytics integrations

- Observability for Azure hosted workloads

Automation, AI & Continuous Improvement (nice to have)

• Explore and apply AI assisted features within monitoring, event management, and SIEM tools to:

- Improve signal quality / reduce alert fatigue

- Support faster incident triage

• - Contribute to documentation, runbooks, and operational improvements focused on small, incremental wins.

- Knowledge Transfer & Operational Resilience

- Participate in knowledge transfer activities related to platform transitions and retirements. Maintain documentation.

- - Support on call or escalation rotations as needed.

Mandatory Skills Description:

• Minimum 4-5 years of experience in infrastructure operations, monitoring, observability, or platform operations roles, supporting enterprise environments

• Hands on experience with systems administration for Linux and Windows servers, including troubleshooting, configuration, and deployment of monitoring or management agents (e.g., SolarWinds, Datadog, Dynatrace).

• Foundational networking knowledge, including concepts such as SNMP, network monitoring, LAN/WAN fundamentals, firewalls, and telemetry collection, sufficient to support network centric monitoring platforms like SolarWinds

• Not a must but nice to have experience with platform like StruxureWare.

• Experience with observability or monitoring platforms, such as SolarWinds, Datadog, Dynatrace, or similar tools, with an understanding of alerting, dashboards, and signal quality.

• Exposure to cloud environments, preferably Microsoft Azure, including familiarity with monitoring and logging concepts (e.g., cloud based telemetry, logs, metrics, and integrations).

• Basic understanding of incident and event management practices, including alert triage, escalation, and collaboration with incident response or operations teams.

• Demonstrated willingness and ability to learn new technologies quickly, with examples of picking up new platforms, tools, or domains outside of prior core expertise.

• Familiarity with Agile or SAFe ways of working, including collaboration in sprint based delivery models, and cross functional team engagement is a plus.

• Strong communication and collaboration skills, with the ability to work effectively with platform owners, operations teams, security teams, and external stakeholders.

• Experience working in a modern Dev workflow using GitHub (branches, pull requests, code reviews, and CI/CD) to manage and deploy scripts/automation used for platform operations

• Working proficiency in scripting languages such as PowerShell, Python, BASH, or similar scripting languages.

• Knowledge with Azure, Azure Active Directory (AD), and hybrid cloud environments is a plus.

• Exposure to SIEM concepts or platforms such as Azure Sentinel, CRIBL, or similar is a plus.

• Experience with change management practices in an enterprise IT environment is beneficial.

Nice-to-Have Skills Description:

Agile Methodologies

Position Title Medium and Heavy Truck Technology Faculty, Full-Time Requisition Number FAC00539 General Description

The Department of Transportation Technologies invites applications for a full-time, tenure-track faculty in Medium and Heavy Truck Technology for the 2026-2027 academic year.

This full-time, tenure-track faculty position in Medium and Heavy Truck Technology (MHTT) presents an exciting opportunity to contribute to the exceptional training and pedagogy at the College.

The Transportation Technologies department offers various degree and certificate options to prepare students to be successful technicians in the transportation industry. The department programming focuses on automotive service technology, carbon-based alternative fuels, electric vehicles & hybrids, heavy vehicle & truck repair, and Toyota technician training. All programs prepare students to pass the Automotive Service Excellence (ASE) examinations and professional manufacturer certifications.

Medium and Heavy Truck Technology (MHTT) is an A.A.S degree program that enables students to gain hands-on, practical knowledge and service of medium and heavy vehicle and equipment platforms, including trucks, buses, tractor-trailer systems, and off-road equipment. The courses are both aligned and in compliance with the Automotive Service Excellence Education Foundation (ASEEF) to provide industry-certified quality of instruction and accreditation. MHTT courses are also part of two professional certificates offered at the College which provide a practical skillset and allow a student to gain quick entry into the industry.

College Intro

Community College of Philadelphia is an open-admission, predominantly Black institution and a minority-serving institution which provides access to higher education for all who may benefit. CCP's Strategic Plan affirms the College's long-standing commitment to quality, access, affordability and upward mobility while including an emphasis on diversity, equity and inclusion. This plan firmly plants student success at the center of all efforts, establishing the means for each student to achieve their goals.

Teaching faculty are an integral part of the larger Academic and Student Success Division at CCP including Workforce Development or Career Training. The Academic and Student Success Division is a community of learners committed to student success as demonstrated through equitable and measurable outcomes, innovative practices, relevant curriculum, quality learning, and a rewarding student experience. As a minority-serving institution, CCP faculty contribute significantly to our collective efforts to improve student success and eliminate racial equity gaps through the utilization of inclusive and high-quality teaching practices.

Specific Responsibilities

* Applications will demonstrate an interest in contributing to the future of the Department and the life of the College. The Department seeks applicants actively engaged in teaching and committed to promoting student success within and beyond the classroom.

* Teach Medium and Heavy Truck courses to students with an interest in becoming medium and heavy truck technicians and working in dealerships or fleet repair centers.

* Teach automotive technology courses to students in general automotive technology programs.

* Create an engaging ASE preparation program so Medium and Heavy Truck graduates exit the program prepared to earn ASE certifications.

* Become expert in Medium and Heavy Truck curricula and other course materials, and prepare lectures, hands-on activities, and presentations for effective teaching.

* Attend required Medium and Heavy Truck training and facilitate student engagement on the college's learning management systems.

* Create a vibrant Medium and Heavy Truck advisory committee to help fill the needs of area medium and heavy truck service providers by creating lasting relationships that facilitate student and graduate employment opportunities.

* Establish, maintain and implement a system to effectively attract and retain students for the Medium and Heavy Truck degree program from the Greater Philadelphia region.

* Support community college students as they further develop their medium and heavy truck technology skills, professional attitudes, and behaviors, for college and workplace success.

* Facilitate student learning, provide effective instruction, and perform evaluations of student learning for all assigned classes, using each course's standard course outline and requirements as guides.

* Meet all classes and other scheduled responsibilities such as office hours and meetings at the designated times. Be available to students via email, phone, or personal conferences. The method of contact and hours of availability should be clearly communicated to supervisors and to students through the course syllabus each semester.

* Become expert in curricula and other course materials, prepare lectures, hands-on activities, and presentations for effective teaching.

* Assign grades and maintain course/student records in accordance with FERPA regulations and submit grades and records by established deadlines.

* Proactively identify and address student problems.

* Maintain and develop curriculum that is consistent with departmental learning objectives. Work with other faculty and administrators in developing program curriculum, standards, and policies, including reviewing and participating in textbook selection process where appropriate.

* Commitment to the College's Mission: Demonstrate a sense of connection and responsibility for helping the College to achieve success through a commitment to its mission, vision, and values.

* External and Internal Community Relations: Actively participate in the academic life of the College; including participation in graduation, recruitment events, general assemblies, student life activities and other cross functional teams. Create learning opportunities for students inside and outside of the classroom including opportunities to teach dual-enrollment high school students.

* Collaboration: Communicate effectively, share vision, focus on people, initiate positive change, value differences and foster collaboration. Work with and inspire others to achieve college, department, and individual success. Proactively identify/address problems.

* Respect for Diversity: Establish an inclusive environment in the classroom. Demonstrate an understanding of, and sensitivity to, the diverse academic, socioeconomic, cultural, and ethnic backgrounds of the College's faculty, staff and students.

* Assessment: Full participation in the assessment of student learning and student learning outcomes at the course, program, and institution levels.

* Student Success: Strive for excellence in teaching, applying best practices in discipline, and modeling behaviors that encourage student success and retention. Utilize innovative teaching strategies and technologies for online learning and other technology tools to meet the learning needs of a diverse student population. Maintain office hours to meet with students outside of the classroom and respond to questions or concerns.

* Leadership and Development: Commitment to professional learning and growth, student mentoring, and service to the profession. Remain current in the use of technology, developments within the field of discipline, and developments related to teaching and student success.

Minimum Qualifications

* Associate's Degree in Automotive Technology, Diesel Technology, or other related field.

* Knowledge of, and ability to integrate, current technological applications into your medium and heavy truck technology courses.

* Ability to deliver required, predefined course elements, while drawing from one's own knowledge and experiences, to engage students and make the course their own.

* Problem-solving and decision-making skills.

* Excellent oral, written, and interpersonal communication skills.

* Commitment to participating in the intellectual life of the department and a willingness to participate in the College through leadership in department and college-wide committees.

* Experience with and commitment to the use of instructional technology.

Preferred Qualifications

* ASE Master certified technician with L2 Advanced Electric Diesel Diagnosis Certification preferred.

* College level teaching experience preferred.

* Availability to teach evening hours and/or weekends preferred.

* Demonstrated experience teaching diverse student populations.

* Demonstrated experience teaching within a community college.

* Bilingual or other language proficiency.

Work Location Career and Advanced Technology Center Benefits Summary

Benefits:

\"Success Starts Here\" at Community College of Philadelphia. We recognize that our success as a college and the success of our students starts with our employees. Our employees are vital to our success. Our total compensation package includes a comprehensive offer of benefits that are unrivaled by most.

Full-time faculty and staff benefits include:

* College-paid medical, dental, drug, life and disability insurance

* Tuition remission (for classes at the college)

* Forgivable tuition loan (for classes at any accredited academic institution)

* 403(b) retirement plan with 10% College contribution with employee contribution 5%

* Flexible spending accounts

Additional College benefits:

* Winter break: 1 week around the third week in December and New Years

* Spring Break: 1 week in March

For More information about the College benefits and eligibility based on employee class, please visit: Grade or Rank 5 or 6 Min Salary/Hourly Rate $69,377 Max Salary/Hourly Rate $110,365 Job Posting Open Date 10/08/2025 Job Posting Close Date Position Type Faculty Job Category Employment Status Full-Time Special Instructions to Applicants

Interested candidates should complete an online application.

* Cover Letter of interest and resume required.

* Name and contact information of 3 references required.

* Employment offers are contingent upon successful completion of background checks in accordance with PA Child Protective Services Law.

* Must be legally eligible to work in the U.S.

Community College of Philadelphia is an equal opportunity employer and does not discriminate on the basis of race, sex, sexual orientation, gender identity, religion, color, national or ethnic origin, age, disability, status as a Vietnam Era Veteran or disabled veteran or any other status protected by law, in matters pertaining to employment.

A service offering of the law firm Fenwick & West, FLEX by Fenwick provides high-quality attorneys to technology and life sciences companies in need of interim in-house counsel. Much like our market-leading, entrepreneurial client base, Fenwick constantly seeks ways to innovate and remain best in class both for our legal work and for our client service. With this in mind, the firm launched FLEX.

As a FLEX attorney, you will have access to temporary in-house counsel opportunities with cutting-edge companies throughout the tech sector. Upon joining our attorney roster, we will contact you about potential engagements that fit your skill set and availability, and you let us know whether you'd like us to share your bio with the company. We don't assign you work, and you're never under any obligation to take on work. Simply put, you set the parameters of what you're looking for, and we try to match you with suitable clients and engagements.

As our clients continue to transition from remote to hybrid working arrangements, we are seeking attorneys able to be on site several days per week in the San Francisco and/or Silicon Valley areas. The skill sets our clients come to us for generally include (but are not limited to):

• experience drafting and negotiating a wide variety of technology transactions, including inbound and outbound SaaS, software, and hardware agreements; distribution, channel, and reseller agreements; joint development, joint venture, collaboration, and strategic alliance agreements; and privacy, non-disclosure, and confidentiality agreements
• experience working with internal engineering, product, design, security, privacy, and marketing teams throughout the product development life cycle, advising on regulatory requirements and how to mitigate risks for new technologies
• experience advising on corporate governance, public company reporting, M&A due diligence, and routine corporate housekeeping matters.

Attorneys at all levels of practice will be considered, and we will contact you if your experience is a good fit for our anticipated client needs. Attorneys who have previously onboarded with FLEX do not need to apply as you are already under consideration for active client needs.

You can learn more about FLEX at We look forward to hearing from you!

Job description:

Shipman's value lies in our commitment -- to our clients, to the profession and to the community. We have one goal: to help our clients achieve their goals. How we accomplish it is simple: we devote our considerable experience and depth of knowledge to understand each client's unique needs, business and industry, and then we develop solutions to meet those needs. With more than 150 lawyers in offices throughout Connecticut, Massachusetts, and New York, we serve the needs of local, regional, national and international clients. Our clients include public and private companies, institutions, government entities, non-profit organizations and individuals.

The Technology Support & Training Specialist provides high-quality technical support to attorneys and business services staff in a law firm environment. This role supports firm-approved hardware, software, and legal applications while delivering excellent client service, practical user guidance, and training to ensure technology is used efficiently and securely.

Pay range for this role is: $35/hour to $43/hour ($72,800-$89,440/year)

Key Responsibilities

• Provide Tier 1 and Tier 2 technical support for attorneys and staff.
• Troubleshoot issues related to desktops, laptops, mobile devices, peripherals, and firm applications.
• Support legal technology including document management, Microsoft 365, collaboration, and practice-specific tools.
• Respond to and manage service desk tickets, ensuring timely communication and resolution.
• Assist with new hire technology onboarding, including device set up and access.
• Provide desk-side, virtual, and small-group training on firm systems and best practices.
• Assist with software rollouts, upgrades, and firm technology initiatives.
• Create or update documentation, quick reference guides, and knowledge articles.
• Escalate complex issues appropriately while maintaining ownership through resolution.

Qualifications

• 5 - 7 years of IT support experience, preferably in a law firm or professional services environment.
• Strong knowledge of Microsoft 365 (Word, Excel, Outlook, PowerPoint, Teams, One Drive).
• Experience supporting Windows operating systems and hardware.
• Familiarity with legal applications such as document management systems and document productivity tools preferred. (iManage Work 10, Litera Desktop or LiteraOne, iTimekeep (for time entry), DocuSign, Sharefile, Emburse ChromeRiver (for expense + invoice management) Bookit (Rendezvous) for conference room booking) Adobe DC).
• Strong communication skills with the ability to support attorneys and senior professionals.
• Client-service mindset, strong attention to detail, and ability to manage multiple priorities.

Physical and Other Requirements:

This position requires the ability to operate a keyboard at efficient speed. While performing the duties of this job, the employee is regularly required to stand, walk, talk or hear. The noise level in the work environment is usually moderate.

Non-Discrimination:

The Firm will not make employment decisions (including decisions related to hiring, assignment, compensation, promotion, demotion, disciplinary action and termination) on the basis of race, color, religion, age, sex, marital status, sexual orientation, national origin, ancestry, disability, pregnancy, genetic information, gender identity or expression, veteran status or any other characteristics protected by applicable law, except in the case of a bona fide occupational qualification.

Qualifications

To perform this job successfully, an individual must be able to perform each essential function satisfactorily, with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skill, and/or ability required.

Disclaimer Statement

The preceding job description has been designed to illustrate the general nature and requirements for the performance of this job. It is not intended to be construed as an exhaustive statement of essential functions, responsibilities, or requirements.

Talent Tech Manager

This role reports to the Director, Talent Development, and supports the strategy, design, project management and implementation of enterprise talent management activities. Additionally, the Manager of Talent Technology will manage and optimize the Talent Management System to ensure that functionality supports performance reviews and succession activities. The position partners directly with key stakeholders to implement training programs, leadership development programs, talent reviews and succession planning from implementation to ongoing maintenance. They have a customer service mindset, systems and project management expertise, and an understanding of key talent management principles and approaches.

Key Responsibilities:

• Lead Talent technology systems design, configuration and implementation in collaboration with HR leadership, HRIS, IT and other key stakeholders. This includes:
• Workday Talent Management System
• Systems selected as part of the Company's assessment, development and culture strategies
• Lead Performance Appraisal process system design and project management for the full enterprise, including scheduling key tasks, aggregating performance data and providing data-driven insights to shape organizational development initiatives.
• Consult and provide system and technology guidance for Talent Development and Training initiatives throughout the company
• Partner with the Learning Design and Development Team to resolve complex Learning Management System Issues
• Guide, teach, and train team members to ask the right questions, collect and interpret data, and translate data into recommendations and action which helps to drive root cause analysis and problem solving
• Manage system configuration, settings / modifications, and maintenance according to change management decisions.
• Serves as a support resource for users, providing hands-on direct troubleshooting expertise and guidance.
• Work with HRIS, vendors and IT to design and maintain vendor and internal interfaces and resolve any systems related issues.
• Manage vendor relationships and sourcing process for new technology
• Manage process documentation, audits of systems and identify areas for process improvement relating to the entry and maintenance of HR Data.
• Proactively identify opportunities for system enhancements, manage changes through the full development lifecycle and prepare organizational communications as needed.
• Closely collaborate with HR, business partners, and vendors in examining solution options and in planning and managing multiple systems development, maintenance and enhancement projects.
• Establish an ongoing measurement and continual improvement process to produce, analyze, and report metrics on Talent activities and training completion to the business.

Minimum Requirement:

• Bachelor's degree in business, IT, HR, OD, or similar field.
• Minimum of 6 years' professional experience

Critical Knowledge/Skills

• Workday Talent Management experience required
• Skilled with MS Office
• 6 years of experience in Human Resources and/or Talent Management.
• Vendor relationship and system implementation experience
• Prior experience in managing systems and customer service support to deliver on Talent Management strategies (i.e., talent reviews, succession planning, high potential development, etc.)
• Project management skills / detail orientation
• Communication skills, both verbal and written
• Strong customer service mindset and orientation

Additional Knowledge/Skills

• Strong analytical and problem-solving skills; able to accurately distill complex information and communicate the information in a concise and understandable manner
• Change Management experience
• Experienced at handling sensitive / confidential information and providing measurements of business outcomes
• Workday Learning Management and HRIS system experience preferred