Quadient Error Codes Jobs in Usa

JOB TITLE: Patient Account Manager

DEPARTMENT: Membership Billing

REPORTS TO: Mary Evans, Financial Services Manager

SUMMARY:

The Patient Account Manager (PAM) is responsible for helping our physician clients grow and sustain thriving membership practices by ensuring their financial operations run flawlessly. This role serves as a trusted financial partner to physicians, office managers, and patients, delivering accurate billing, timely collections, and proactive financial guidance that directly supports practice growth and patient retention.

This role requires a high degree of personal ownership, discipline, and attention to detail. The ideal candidate thrives in a high-volume, high-accountability environment where their work has a direct impact on the success of the physicians they support. This individual is meticulous with follow-through, proactively improves and automates billing and collection processes, and continuously refines workflows using technology and emerging tools to deliver better, faster service to our clients.

The PAM manages a portfolio of practices with accountability for the following outcomes:

• Protect client revenue: Process and maintain accurate payment information; enforce credit-card-on-file and ACH payment methods versus check
• Expand client revenue: Support membership fee adjustments and manage billing renewals
• Advise on client financial health: Ensure physicians have timely visibility into their practice’s financial position through accurate daily posting and reconciliation; provide physicians with proactive financial guidance and insights that inform practice decisions and support long-term growth

DUTIES AND RESPONSIBILITIES:

• Complete month-end reporting responsibilities, including consolidating data and preparing accurate financial reports.
• Ensure physicians have real-time visibility into their practice’s financial position through accurate daily payment posting and reconciliation. Actively support ongoing automation and system improvements to deliver faster, more reliable service.
• Protect client revenue by driving timely collections with urgency, discipline, and a patient-first approach. Maintain rigorous follow-up cadence, accurate documentation, and clear escalation when needed.
• Conduct patient outreach via phone, text, and email for past-due balances; escalate issues to office managers as appropriate; send non-payment notices within defined timelines.
• Own continuous improvement of billing and collections workflows by identifying manual, repetitive, or error-prone processes and leveraging technology tools to reduce manual work, improve accuracy, and scale operations efficiently.
• Support practice growth by managing membership fee adjustments and billing renewals. Proactively review patient lists and coordinate with physicians, implement requested changes, and identify risks or issues in advance to minimize patient disruption.
• Partner with physicians and office managers to review at-risk accounts and develop clear action plans. Surface issues early and recommend solutions rather than waiting for direction.
• Manage patient payment updates accurately and on time across phone, office, and web-based channels.
• Play a direct role in client practice growth by leveraging and refining the “Save a Patient” protocol. Identify root causes of patient dissatisfaction or potential churn, gather relevant information, and recommend approved retention strategies that help physicians maintain and expand their patient base.
• Perform other related duties as assigned by management.

QUALIFICATIONS:

• Experience in billing, accounts receivable, collections, revenue cycle management, or similar high-volume operational roles strongly preferred.
• Proven ability to manage detailed work accurately under deadlines.
• Comfortable working with systems, data, and new tools; curiosity and willingness to learn are essential.
• Bachelor’s degree preferred.
• Spanish speaking is a plus

CORE COMPETENCIES:

Analytical

• Synthesizes information, analyzes data, and applies judgment to improve outcomes.

Communication

• Communicates clearly and concisely with physicians, patients, and internal stakeholders; presents problems with proposed solutions.

Client Partnership

• Builds trust with physicians and office managers through proactive communication, professional handling of difficult conversations, and a genuine commitment to supporting practice success.

Teamwork

• Prioritizes team success, collaborates effectively, and supports shared goals.

Professionalism

• Demonstrates accountability, reliability, and follow-through under pressure.

Initiative

• Takes ownership, seeks responsibility, and proactively identifies opportunities to improve results.

Judgment

• Makes sound, timely decisions with appropriate escalation when needed.

Planning & Organization

• Manages time effectively, prioritizes work, and maintains disciplined follow-up.

Quality

• Maintains accuracy and thoroughness; proactively prevents errors.

Operational Rigor & Automation Mindset

• Demonstrates exceptional attention to detail and accuracy in high-volume environments
• Actively seeks opportunities to simplify, standardize, and automate workflows
• Comfortable learning and experimenting with new tools and technologies, including AI-enabled solutions

Technical Skills

• Continuously builds systems, processes, and tool proficiency

COMPENSATION AND BENEFITS:

• Hourly compensation, paid bi-weekly
• Bonus potential based on achievement of individual and company targets
• Comprehensive medical, dental, and vision coverage (effective the first day of the month following date of hire)
• Company-paid life and disability benefits
• 401(k) plan with a 4% company match (eligible after 6 months of employment)

OTHER:

• Onsite four days per week (Monday-Thursday) at Specialdocs’ office in Deerfield, IL
• Employment contingent upon successful completion of a background check

We're seeking a Sr. Automation Engineer for our client's Manufacturing Technology & Transfer (MTT) team to lead liquid handling automation in consumables manufacturing environment.

The ideal candidate will own the full lifecycle — from proof-of-concept to validation — in a regulated GMP setting. Must have experience with Automated Liquid Handling Systems and Software integration with LIMS/MES.

• Type: W2 Contract
• Start Date: April 1, 2026
• End Date: December 31, 2026
• Pay Rate: $52.00 – $64.75/hr W2 plus benefits

What You'll Do

Automation & Development

• Owns the full implementation of liquid handling automation systems in regulated lab and manufacturing settings
• Develops complex scripts and recovery methods for new assays/workflows, including error handling, custom liquid classes, and simulation runs

Validation & Quality

• Validates automated applications to ensure accuracy, precision, and repeatability
• Applies structured problem-solving to overcome technical roadblocks in system deployment

Process Improvement

• Drives continuous improvement initiatives to enhance system performance and end-user experience
• Provides ongoing technical support and troubleshooting for protocols and instrumentation

Documentation & Training

• Develops and maintains comprehensive documentation, training materials, and internal process guides
• Delivers software and hardware training to internal customers at all skill levels

Strategy & Collaboration

• Influences project and program decisions at critical cross-functional interfaces
• Stays current on industry developments, emerging technologies, and regulatory expectations to guide long-term automation strategy

Requirements

• Hands-on expertise with liquid handling platforms (Hamilton, Tecan, Beckman, Agilent, Lynx, etc.) and peripheral integration
• Deep knowledge of method development, error recovery, liquid class optimization, and LIMS/MES integration
• Proficiency in C# and/or Python
• Strong troubleshooting skills with a track record of resolving production-critical issues
• Familiarity with SDLC and validation procedures in regulated environments
• Ability to manage vendors, contractors, and project timelines independently
• Clear communicator across technical and non-technical audiences

Qualifications

• Bachelor's degree in Life Sciences, Chemistry, Engineering, or Computer Science + 5 years of experience OR
• Master's degree + 3 years OR
• PhD (no experience required) OR
• Equivalent work experience considered

Please apply today!

The Software Quality Assurance Analyst assesses software quality through manual and some limited automated testing. In this position you must have a keen eye for detail and excellent organizational and communication skills. Critical thinking and problem-solving abilities are a must, as well as skilled execution of test cases and a high passion for quality.

Responsibilities

• Create use cases, develop, and maintain test specifications, test cases, test scripts and test data on highly complex and/or multiple projects.
• Implement test practices, standards, and processes, troubleshoot test issues, record test results, track and prioritize defects, participate in product readiness, and release decisions.
• Establish fact-based measures of test efficiency, effectiveness, and product readiness.
• Consistently execute test cases (manual and/or automated) and analyze results in a timely manner.
• Create Confluence pages to document testing phases and pass/fail criteria.
• Effectively report bugs and errors to the development team via Jira.
• Assist with troubleshooting issues and analyzing defects to improve products.
• Work with cross-functional teams to ensure quality throughout the software development lifecycle.
• Follow through and conduct post-release/post-implementation testing.
• Perform daily duties in line with Information Security Policies and Procedures.
• Ensure that Information Confidentiality, Integrity, and Privacy is always maintained with processing information assets.

Qualifications and Required Skills

• 3+ Years’ experience in QA testing HTML and web-based applications
• Excellent understanding of the Software Testing Life Cycle (STLC)
• Excellent knowledge testing all layers of the application – database, front-end, and back-end
• Experience with automation testing, creating, and maintaining frameworks using Selenium or other automation tools
• Ability to document and troubleshoot errors
• Excellent communication skills
• Maintain strong attention to detail
• Strong organization skills
• Analytical mind and problem-solving aptitude
• Excellent critical thinking and troubleshooting skills, ability to find and solve the root causes of problems
• Strong experience with business rule intensive systems and high-volume manual workflow
• Experience with Jira and Confluence
• Previous experience with Fin Tech is a plus
• Experience supporting highly regulated businesses or products preferred
• Katalon Studio experience is preferred, but not required
• Cucumber BDD experience is preferred, but not required
• Experience with API testing (REST/SOAP), including tools such as Postman or similar
• Experience executing and maintaining large-scale regression test suites across multiple release cycles
• Strong understanding of the full STLC, SDLC with direct involvement in release planning, test cycles, and go/no-go decisions
• Experience working in fast-paced release environments with frequent feature deployments (weekly or bi-weekly release cadences)
• Familiarity with risk-based regression testing strategies to prioritize coverage in time-constrained release windows
• Experience coordinating regression testing across cross-functional teams on large, multi-workstream projects

What Will Make You Stand Out

• Experience with Xray test management or similar (Jira plugin)
• Experience with Playwright for end-to-end browser automation
• Pytest framework experience, including writing and maintaining test scripts in Python
• Exposure to release management processes including release notes, deployment checklists, and post-release validation
• Familiarity with CI/CD pipelines (e.g., Jenkins, GitHub Actions) and integrating automated tests into build workflows
• Experience with version control systems such as Git
• Experience with performance or load testing tools (e.g., JMeter, k6)
• Background in performance testing
• Hands-on experience with JMeter or similar load-testing tools
• ISTQB certification

Quality Control Analyst – Merchant Services Operations

Location: Hybrid – Irving, TX; Charlotte, NC; Des Moines, IA

Contract: 12-month W2 (40 hours/week, weekly pay)

Calculated Hire is partnering with a leading financial services organization to support their Merchant Services Operations team. This group operates in a high-volume, regulated environment focused on merchant onboarding, account setup, and ongoing quality control.

Job Description

This role supports account onboarding and add locations work within Merchant Services Operations, with a strong emphasis on quality control, peer review, and process accuracy. The team is actively enhancing its quality standards and is seeking individuals who can go beyond processing to identify issues, ensure compliance, and contribute to continuous improvement.

This is a production-driven environment where attention to detail, ownership, and efficiency are critical to success.

Key Responsibilities:

• Perform account onboarding and add locations work for merchant accounts within established workflows
• Execute quality control and peer review to ensure accuracy, completeness, and adherence to internal standards
• Identify errors, inconsistencies, and process gaps, and communicate findings to support remediation
• Contribute to the execution and refinement of a 100% quality control environment
• Monitor workflows and manage task queues to meet deadlines in a high-volume setting
• Partner with peers and leadership to provide visibility into quality trends and recurring issues
• Support process improvement efforts to enhance efficiency, accuracy, and overall team performance

Required Skills

• Experience in merchant services, payments, or financial operations
• Background in quality control, audit, compliance review, or peer review within an operations environment
• Strong attention to detail with the ability to identify and resolve discrepancies
• Ability to manage high-volume work while maintaining accuracy and meeting deadlines
• Strong communication skills, including the ability to provide feedback on errors and process gaps
• Proficiency in Microsoft Office (Excel, Word, Outlook)

Required Qualifications

• 1–4+ years of experience in operations, account onboarding, or related financial services roles
• Exposure to onboarding workflows, account setup, or transaction processing
• Experience working in a metrics-driven or production-based environment
• Demonstrated ability to follow structured processes while identifying opportunities for improvement

Preferred Qualifications

• Prior experience in merchant services or payments organizations
• Experience supporting quality control frameworks, peer review functions, or control execution
• Familiarity with account onboarding or account management systems

This role sits within a large-scale Merchant Services Operations group and offers the opportunity to contribute to a team focused on accuracy, efficiency, and continuous improvement within a growing operational function.

Come join a company that strives for Extraordinary People and Exceptional Performance! Chenega Government Mission Solutions, LLC, a Chenega Professional Services’ company, is looking for a Medical Support Assistant in support of the Indian Health Service's Blackfeet Service Unit, located in Browning, MT.

Our company offers employees the opportunity to join a team where there is a robust employee benefits program, management engagement, quality leadership, an atmosphere of teamwork, recognition for performance, and promotion opportunities. We actively strive to channel our highly engaged employee’s knowledge, critical thinking, innovative solutions for our clients.

Responsibilities

• Purchased Referred Care program support, including:
• Review of Patient Referrals in accordance with the Federal Register.
• Review referrals and consultation with and instructions from referring physicians regarding appropriate indications for procedures of patient referrals so that the most expeditious and clinically appropriate work-up can be done. Determine the appropriate course of processing and communicate in person or by phone with the referring clinicians.
• Administrative support, including:
• Participate in continuous quality improvement activities and meetings with committee participation as required by the IHS PRC Health Systems Specialist or designee.
• Attend staff meetings as required by the IHS PRC Health System Program Director, or designee.
• QA/QI Documentation, including:
• Complete the appropriate QM/PI documentation pertaining to all procedures, complications and outcome of examinations.
• Document PRC Referrals within the Electronic Health Record for the appropriate Evaluation and Management of patient referrals. Documentation must be sufficient to support the patient referral process/guidelines. Documentation of referrals must be completed by the end of each patient referral encounter.
• Follow all established patient safety and infection control standards of care. Shall make every effort to prevent errors, falls, and patient injury caused by acts of commission or omission in the delivery of care. All events related to patient injury, errors, and other breeches of patient safety shall be reported to the COR, per IHS Safety Policy. As soon as practicable (but within 24 hours) shall notify COR of incident and submit to the COR the Patient Safety Report, following up with COR as required or requested.
• Shall refer all patient/customer service issues to the PRC Health Systems Specialist or designee.
• Performs other related duties as assigned.

Qualifications

• Have graduated from high school obtaining a diploma or an equivalent GED.
• Active Basic Life Support (BLS) certification.

Knowledge, Skills and Abilities:

• Have good communication and people skills.
• Have good work ethic, being punctual and working the days scheduled to work.
• Have working knowledge of Microsoft Windows.

About Human Resources at Cambridge Health Alliance (CHA)

The Human Resources Department at Cambridge Health Alliance (CHA) supports the organization by attracting and retaining top talent, promoting equity and inclusion, and fostering a positive and productive work environment. The team ensures fair compensation, robust employee support, professional development, and strong labor relations, advancing CHA’s mission through its people.

Position Overview

We are seeking a highly skilled Benefits Analyst to manage and analyze the benefits administration function for Cambridge Health Alliance. This role provides essential benefits administration and analysis services to department managers, candidates, and staff. The successful incumbent will drive continuous process improvement and focus on delivering superior customer service while managing existing systems and support mechanisms.

Key Responsibilities

Benefits System Management:

• Administer the HRIS system (Infor), including building, testing, and maintaining benefit plans and groups.
• Manage the ACA system.
• Troubleshoot system errors and conduct monthly and quarterly maintenance.
• Maintain Infor tickets, including submitting, tracking, and ongoing communication with the vendor.
• Perform ongoing testing to accommodate changes.

Core Benefits Administration and Project Support:

• Set up, test, and maintain Open Enrollment.
• Handle Life Events administration, including inactivating old events.
• Ensure proper maintenance of benefits during employee transfers and approve transfers.
• Contribute to major projects, including Open Enrollment, Year End Tasks, payroll changes, and Orientation.

Reporting and Financial Review:

• Review Employee arrears, checking for accuracy and calculating missed deductions for employees returning from leave.
• Conduct Transfer Report/Error Review/Resource Updates and CHAMS Report Review.

Employee Support:

• Manage the tuition reimbursement program, including processing the Tuition Inbox and performing year-end calculations.
• Assist with new employee orientation.

Qualifications

Required:

• Bachelor’s Degree or equivalent relevant experience
• Four years of professional work experience
• Proficiency in Excel

Preferred:

• Professional work experience in Human Resources
• Benefits Analyst experience strongly preferred
• Knowledge of health and welfare programs
• Infor experience

This position is a hybrid model, primarily working remotely if desired.

Please note that the final offer may vary within the listed Pay Range, based on a candidate's experience, skills, qualifications, and internal equity considerations.

Work Days: 8:30am - 5:00pm

Department: Human Resources

Job Type: Full-time

Work Shift: Day

Hours/Week: 40

Union Name: Non-Union

Title: Data Integrity Analyst (Healthcare)

Short-term contract

No Sponsorship

Remote

Position Summary

The Data Integrity Analyst is responsible for ensuring the accuracy and reliability of patient medical records by identifying and resolving registration and documentation discrepancies. Working under the direction of senior analysts or leadership, this role follows established policies and procedures to correct errors within the Epic Enterprise Master Patient Index (EMPI), document imaging systems, and related downstream applications. The analyst also communicates updates and corrections to appropriate departments as necessary.

Key Responsibilities

• Investigate and resolve patient identification issues such as duplicate records, overlays, and other discrepancies by adhering to organizational guidelines.
• Manage and complete assigned work queues, including Potential Duplicates, EMPI linkages, and identifier review tasks, to maintain accurate patient identification across the organization and its affiliates.
• Review and address cases flagged as potential overlays, ensuring appropriate corrections are made.
• Analyze, research, and resolve documentation-related issues within patient accounts in accordance with internal procedures.
• Address duplicate record errors resulting from monthly data loads from hospital systems.
• Collaborate with and provide support to downstream systems and departments by communicating updates related to patient identifiers and record corrections.
• Participate in EMPI-related initiatives and projects as assigned by senior team members.

Success Factors

• Strong computer proficiency and data entry skills.
• Demonstrated ability to think critically and solve problems effectively.
• Attention to detail with the ability to analyze and resolve data inconsistencies.
• Effective interpersonal and customer service skills when interacting with clinical staff, patients, and internal teams.
• Ability to work collaboratively with a diverse group of stakeholders, including physicians, nurses, and administrative personnel.

Senior Director of Warehousing & Assembly Operations

About the Role

This is a rare opportunity to step into a highly visible leadership role within a successful and growing organization. Dimora Brands continues to expand its footprint, product offerings, and operational capabilities, creating meaningful opportunities for leaders who want to make a lasting impact. The Senior Director of Warehousing & Assembly will lead high-performing teams across a multi-site network. This role offers the ability to directly influence strategy, drive measurable operational improvements, and implement transformative change across the company. For an ambitious operations leader, this position provides significant exposure, executive partnership, and clear opportunities for continued advancement within a thriving organization.

About Dimora Brands

Dimora Brands is the parent company of industry-leading brands including Hardware Resources, Top Knobs, Wolf Home Products, Atlas Homewares, and Task Lighting. Across our portfolio, we design, engineer, manufacture, and distribute decorative and functional hardware, cabinet organizers, cabinets, wood products, and LED lighting solutions.

We proudly stock over 24,000 SKUs and ship same-day from strategically located distribution centers nationwide. Our success is driven by operational excellence, hard work, and a strong commitment to serving manufacturing, showroom, wholesale, retail, and e-commerce customers. At Dimora Brands, we foster a high-performance, team-oriented culture where leaders are empowered to build, innovate, and drive meaningful impact.

Position Summary

The Senior Director of Warehousing & Assembly is a network-wide operations leader responsible for the strategic direction, performance, and continuous improvement of:

• Hardware Resources (warehouse functions/ cabinet assembly)
• Top Knobs warehouse network
• Task Lighting Operations (assembly/warehouse functions)

This role leads a multi-site distribution and assembly network and is accountable for driving operational excellence across Safety, Quality, Delivery, Cost, and Talent. The Senior Director ensures standardized processes, consistent execution, strong financial performance, and best-in-class customer service across all facilities. The Senior Director will take well-established, well-functioning operations and engage in continuous improvement to strive for excellence in all key areas.

This leader will function as a change agent, building high-performing teams, implementing standardized operating procedures (SOPs), and driving Lean process improvements across the network. This role requires a strong cross-functional partnership with Sales, Customer Service, Product Quality, Logistics, Supply Chain, and Executive Leadership to ensure operational alignment and customer satisfaction.

Key Responsibilities

Network Operations Leadership

• Provide strategic and operational leadership for all Dimora Brands warehousing/cabinet assembly and Task Lighting assembly operations.
• Lead and develop DC Managers and site leadership teams.
• Ensure all facilities are staffed, trained, equipped, and operating within company guidelines and performance expectations.
• Serve as escalation point for operational performance gaps and customer service issues.

Performance & KPI Accountability

• Drive execution across all key performance metrics:
• Safety
• Quality
• Delivery / Service Levels
• Cost Management
• Talent Development
• Establish and monitor standardized scorecards across all sites.
• Identify performance gaps and implement corrective action plans with urgency and accountability.
• Own and manage regional operating budgets, capital planning, and cost control initiatives.

Scope

• Leads 10+ locations across the US
• Reports directly to the COO
• Manages a team of 225+ direct and indirect reports

Process Standardization & Continuous Improvement

• Lead the development, deployment, and compliance of standardized SOPs, playbooks, and best practices across all warehouse and assembly sites.
• Drive Lean leadership principles and structured problem-solving processes to eliminate waste and improve productivity.
• Lead focused improvement events and cross-functional initiatives.
• Ensure strong audit processes are in place to maintain operational discipline and process consistency.

Assembly & Value-Added Operations (Task Lighting and NorthPoint Cabinetry)

• Oversee assembly/manufacturing workflows to ensure quality, throughput, and efficiency targets are met.
• Partner with Product Quality and Engineering to ensure product standards and compliance.
• Optimize labor planning, workflow design, and material flow to support scalable growth.

Talent Development & Organizational Leadership

• Build and sustain a high-performance culture across all distribution and assembly operations.
• Assess training and development needs across the network.
• Coach and mentor warehouse and operations leaders; develop a strong leadership pipeline.
• Identify high-potential talent and create succession planning strategies.
• Foster a culture of accountability, collaboration, and continuous improvement.

Cross-Functional Collaboration

• Partner closely with Sales to ensure customer expectations and service requirements are met.
• Collaborate with Customer Service to quickly resolve order processing errors and service disruptions.
• Collaborate with Supply Chain, Logistics, and Product Quality to ensure seamless operational flow.
• Communicate disruptions, risks, and opportunities to Executive leadership in a timely and solutions-oriented manner.

Network Optimization & Growth Support

• Support new program launches, warehouse expansions, and facility relocations.
• Evaluate network capacity and scalability to support business growth.
• Lead technology adoption and warehouse systems improvements.
• Provide operational leadership during times of transition or leadership gaps within facilities.

What Success Looks Like

• A standardized, high-performing warehouse and assembly network operating with consistency and discipline.
• Strong safety record and compliance across all facilities.
• Improved service levels and reduced order errors.
• Measurable cost efficiencies and productivity gains.
• Engaged, developed leadership teams with a clear succession pipeline.
• A culture of urgency, accountability, and continuous improvement.

Qualifications

Experience

• 10+ years of progressive leadership experience in warehouse, distribution, logistics, and/or light manufacturing/assembly operations.
• Minimum 5+ years leading multiple sites with demonstrated success driving measurable performance improvement.
• Experience implementing Lean methodologies and structured problem-solving processes preferred.
• Proven success managing budgets and driving cost optimization initiatives.

Education

• Bachelor’s degree in Supply Chain, Logistics, Business, Operations Management, or related field required.
• MBA or advanced degree a plus.

Skills & Competencies

• Strong leadership presence and leadership capability.
• Demonstrated ability to lead through change across geographically dispersed teams.
• Deep understanding of inventory control, order processing, shipping systems, and warehouse technology.
• Strong financial acumen and data-driven decision-making skills.
• Lead by example work ethic
• Excellent communication and relationship management skills across multiple organizational levels.
• Highly organized and effective in fast-paced, multi-time-zone environments.

Additional Information

• Based at a Dimora Brands location (Dallas, Bossier, or Branchburg preferred).
• Regular travel to distribution and assembly facilities (approximately 25–40% domestic travel).
• Must conduct all company affairs in a professional and ethical manner.
• Post-offer background check and drug screen required.

The HRIS Analyst II is responsible for the configuration, maintenance, optimization, and support of HR systems, with a primary focus on UKG, iCIMS, and related integrations. This role partners closely with HR, IT, and business stakeholders to ensure system integrity, data accuracy, compliance, and a seamless user experience.

Key Responsibilities

• Configure and maintain security roles, workflows, system rules, and validations across HRIS modules within UKG and integrated platforms
• Administer and support iCIMS, ensuring proper configuration, data flow, and integration with downstream systems
• Build, maintain, and enhance reports and dashboards within iCIMS to support recruiting operations and leadership reporting needs
• Troubleshoot and resolve integration issues between HR systems, third-party vendors, and internal applications
• Investigate and correct data discrepancies; lead error identification and remediation efforts
• Develop, maintain, and distribute custom reports, analytics, and scheduled dashboards for HR and business leaders
• Support system upgrades and release management activities, including feature testing, regression testing, and validation
• Collaborate with People Operations and IT to enhance self-service functionality and improve system efficiencies
• Maintain comprehensive business process documentation, system configuration guides, and standard operating procedures (SOPs)
• Support data privacy, security, and compliance initiatives, including SOX and GDPR audits
• Manage multiple projects simultaneously, balancing competing priorities in a fast-paced environment

Qualifications

• Bachelor’s degree in Human Resources, Information Systems, Business Administration, or related field (or equivalent experience)
• 3–5+ years of progressive HRIS experience
• Hands-on experience administering UKG (UltiPro/UKG Pro) and iCIMS
• Demonstrated experience building and supporting system integrations (APIs, file feeds, middleware, SFTP, etc.)
• Strong reporting and analytics experience, including custom report development and dashboard creation within UKG and iCIMS
• Experience troubleshooting data issues and resolving integration errors
• Working knowledge of data privacy and compliance requirements (SOX, GDPR)
• Experience supporting system releases, testing cycles, and regression validation
• Strong project management and organizational skills with the ability to manage competing priorities
• Excellent analytical, problem-solving, and communication skills

Who We Are

At LX Pantos America, we’re all about making logistics simple and reliable. We help move goods across the globe — whether it’s shipping, warehousing, or managing the entire supply chain. We work closely with LG and other leading global companies to support their logistics operations and deliver smart, reliable solutions every step of the way.

With offices and operations around the world, we’re growing fast — and we’re looking for great people to grow with us. At LX Pantos America, you’ll find a team that’s supportive, hard-working, and always up for a challenge. If you’re someone who’s ready to learn, contribute, and be part of something bigger, we’d love to have you on board.

Position Summary

The Warehouse Manager is responsible for overseeing end-to-end warehouse operations at the logistics center, including inbound, storage, picking/packing, outbound, returns, inventory accuracy, safety, staffing, and KPI performance. This role drives operational excellence through strong field leadership, process standardization, and continuous improvement.

Key Responsibilities

Overall Warehouse Operations

• Lead daily/weekly/monthly warehouse operations (inbound, put-away, picking, packing, shipping, returns).
• Develop and execute operational plans to meet service level and productivity targets.
• Ensure standard operating procedures (SOPs) are followed and continuously improved.

Inventory & Quality Management

• Maintain and improve inventory accuracy through cycle counts and stock audits.
• Establish and manage location control and storage policies.
• Investigate root causes of inventory discrepancies, damages, or shipment errors and implement corrective actions.

Workforce & Team Leadership

• Manage warehouse staff (full-time, temporary, and/or 3PL partners), including scheduling and productivity tracking.
• Coach, train, and evaluate team members to build a high-performance culture.
• Promote strong communication across shifts and teams.

KPI / Cost Control

• Monitor and report warehouse KPIs such as productivity, lead time, OTIF, shrinkage, error rates, and labor efficiency.
• Identify cost-saving opportunities and manage operational budgets effectively.

Safety, Security & Compliance

• Enforce safety policies, EHS standards, and equipment operation compliance (e.g., forklifts).
• Maintain facility security and ensure compliance with internal and external regulations.

WMS / System Operations

• Operate and manage WMS-driven warehouse processes.
• Maintain master data and ensure system accuracy for inventory and order flows.
• Troubleshoot WMS issues and coordinate with IT or HQ teams for enhancements.

Required Qualifications (Must-Have)

• 7+ years of logistics / warehouse operations experience, with proven exposure to end-to-end warehouse processes.
• 2–3+ years of people management or on-site warehouse leadership experience (direct or indirect).
• Hands-on experience using WMS (Warehouse Management System) in daily operations, including system-based inbound/outbound and inventory control.
• Strong understanding of warehouse KPIs and operational performance management.
• Proven ability to solve on-site operational issues with structured root-cause analysis.
• Proficiency in MS Office (especially Excel) and data-driven reporting.
• Ability to work in a fast-paced logistics center environment, including peak seasons, shift operations, or weekend support as required.
• Strong communication, organizational, and multitasking abilities.
• Proficiency in Excel, Outlook, and general computer applications.
• 2–7 years of experience in warehouse supervision, logistics, or inventory/operations administration (preferred).
• Experience with WMS or inventory systems (preferred).
• Ability to adapt in a fast-paced environment and respond effectively to operational changes.
• Strong problem-solving skills and excellent attention to detail.

Preferred Qualifications (Nice-to-Have)

• Business-level Korean proficiency strongly preferred for communication with Korean HQ, customers, or partners.

Location: Irvine, CA

Work Hours: Mon-Fri, 8:00 AM to 5:00 PM

This position is not eligible for employer-sponsored work authorization now or in the future. Applicants must be legally authorized to work in the United States without employer sponsorship.