Proformance, OM Jobs in Usa

81 positions found — Page 6

Senior Operations Manager
Salary not disclosed
Olive Branch, MS 1 week ago

Abacus Solutions Group is currently seeking a Senior Operations Manager for a brand-new warehouse opening in the Southaven, MS area. This role is for a large, growing apparel brand.


Job Summary: The Senior Operations Manager is responsible for leading day-to-day operations within a high-volume, fast-paced fulfillment center. This role ensures safe, efficient, and customer-focused execution across inbound, outbound, and returns operations while driving productivity, quality, and continuous improvement. The Senior Operations Manager plays a critical role in peak execution, people leadership, and operational scalability.


Responsibilities:

  • Lead daily operations across inbound receiving, put-away, picking, packing, shipping, and returns.
  • Ensure consistent achievement of service level agreements (SLAs) for same-day and next-day order fulfillment.
  • Monitor real-time performance and adjust labor and workflows to meet changing demands.
  • Lead and Develop Operations Managers, Area Managers, Supervisors, and frontline leaders.
  • Drive strong safety performance and ensure compliance with all workplace safety standards.
  • Coach leaders on performance management, engagement, and talent development.
  • Execute peak-season and promotional event plans, including staffing, training, and shift coverage.
  • Manage labor productivity, attendance, and overtime to meet volume requirements.
  • Support flex staffing, temporary labor, and cross-training strategies.
  • Own operational KPIs such as units per hour, order accuracy, on-time ship rate, and cycle time.
  • Conduct root-cause analysis for misses and lead corrective action plans.
  • Drive Lean, Six Sigma, and Kaizen initiatives to improve speed, quality, and cost.
  • Ensure effective use of WMS, OMS, labor management, and fulfillment technologies.
  • Partner with IT and engineering teams to resolve system issues and improve throughput.
  • Support rollout and stabilization of automation and process changes.
  • Manage departmental labor and operating costs within budget.
  • Identify productivity improvements and cost-saving opportunities.
  • Support capital and process improvement business cases.
  • Partner closely with Transportation, Customer Experience, HR, Maintenance, Engineering, and IT teams.
  • Communicate operational status, risks, and performance updates to site leadership.


Qualifications:

  • Bachelor’s degree in supply chain, Operations, Business, Engineering, or related field preferred.
  • 5–8+ years of progressive operations leaedership experience in e-commerce, fulfillment, or high-volume distribution.
  • Experience leading large teams in a multi-shift environment.
  • Strong execution in fast-paced, high-change environments.
  • Data-driven mindset with strong analytical and problem-solving skills.
  • Hands-on leadership style with the ability to coach and develop teams.
  • Working knowledge of WMS, labor management systems, and fulfillment KPIs.
  • Fulfillment center environment with extended hours and peak-season demands.
  • Ability to work nights, weekends, and holidays as required.
  • Minimal travel expected.


Compensation: $100K - $125K

Not Specified
Transportation Operations Manager
Salary not disclosed
Louisville, KY 1 week ago

Transportation Operations Manager


All My Sons Moving & Storage is seeking an Operations Manager that has a winning skill set that matches our winning business. All My Sons Moving & Storage has been built on family principles for more than 30 years and has withstood the test of recessions and the pandemic. All My Sons Moving & Storage is the nation's largest, non-franchised, moving company in the nation!


As an OM, you will have a critical role in overseeing and managing various aspects of a local market. Utilizing our proprietary operating platform and proven procedures, you will be able to coordinate logistics and manage our local crews. With the help of our systems and “one on one” support, this will ensure that all moves are executed safely, efficiently, and to the highest standards of quality.


This is a fast-paced, leadership driven position that allows you to be rewarded for the growth of the business with monthly profit sharing of your branch!


If you are a motivated, results-driven individual with a passion for excellence, we want to hear from you today! Apply and join our family at All My Sons Moving & Storage.


Responsibilities:

· Planning, scheduling, dispatching local crews.

· Hiring and retaining top level crews.

· Safety, compliance, & DOT.

· Growing your online reputation on Google & Facebook (Reputation Management).

· Meeting monthly revenue & profit projections.

· Controlling operational costs (P&L Management).


Our state of the art, proprietary technology allows you to multi-task through these responsibilities seamlessly.


Requirements

· Experience leading and managing others.

· Ability to become DOT vehicle certified (to drive a 26’ box truck, if necessary).

· Have a valid Driver License

· Willingness to participate in our pre-employment background and drug screening process.

· Able to commit to company paid training: (1 week in Dallas, 3 weeks in Atlanta)

· Must be able to provide 2 forms of valid ID in accordance with I-9 guidelines and/or DOT regulations.


Compensation Structure

· $95,000.00 - $105,000.00+ per year (salary + monthly bonus program – percentage of monthly

branch profit)


Job Type: Full-time


Benefits

· 401(k)

· Dental insurance

· Health insurance

· PTO- 10 days year 1, increasing yearly

· Vision insurance


Schedule

· Less than 50 hours a week

· Weekends off


We are an Equal Opportunity Employer and are a drug-free workplace

Not Specified
Overseas Warehouse Operations & System Support Specialist
Salary not disclosed

COSCO SHIPPING LINES (North America) Inc. is seeking an Overseas Warehouse Operations & System Support Specialist to support day-to-day overseas warehouse operations in the Los Angeles area. This is a customer-facing role that works closely with Sales, Operations, and IT teams to support client service, quotation preparation, and system and process optimization initiatives.

Specific Responsibilities and Duties include, but are not limited to:

  • Support end-to-end overseas warehouse operations, including inbound receiving, outbound shipping, inventory management, order fulfilment, and returns processing.
  • Serve as the primary point of contact for customers, handling daily operational inquiries, service issues, and coordination requests.
  • Partner with sales teams to support customer onboarding activities and assist in the preparation of warehouse service quotations and proposals.
  • Assist with system optimization initiatives, including WMS / ERP / OMS requirements gathering, system testing, user support, and rollout coordination.
  • Coordinate cross-functional activities related to new customer onboarding, special projects, and ongoing operational improvement initiatives.
  • Monitor warehouse operational performance and support the preparation of process documentation, operational reports, and internal tracking materials.
  • Support continuous improvement efforts by identifying process gaps and assisting with solution development and implementation.

Additional Qualifications and Requirements:

  • Associate degree or above in Logistics, Supply Chain, International Trade, or a related field.
  • Minimum 2 years of overseas warehouse or 3PL operations experience (required).
  • Hands-on experience with WMS / ERP systems and related operational workflows.
  • Prior customer-facing or client support experience in a logistics or supply chain environment.
  • Project coordination or project assistant experience preferred.
  • Familiarity with cross-border e-commerce and fulfillment models, including B2B / B2C, FBA / FBM.
  • Fluency in English and Mandarin Chinese (written and verbal) is required.
  • Strong proficiency in Microsoft Office Suite, particularly Excel, as well as other Office tools.

What We’re Looking For:

  • Strong communication and coordination skills with the ability to work effectively across teams and functions.
  • Detail-oriented, well-organized, and execution-driven with a strong sense of ownership.
  • Ability to manage and prioritize multiple tasks in a fast-paced warehouse and operations environment.
Not Specified
Sr Manager, E Commerce
Salary not disclosed
Torrance, CA 1 week ago

Civil Clothing Inc. is seeking a strategic, data-driven Senior Manager, E-Commerce to optimize performance across the Darc Sport digital ecosystem. In this role, you’ll act as the brand’s growth hacker, owning site operations, product launches, merchandising updates, customer experience workflows, analytics, and ongoing optimization of the conversion funnel. This is a hands-on role suited for someone with a builder’s mindset, who thrives in the details and isn’t afraid to roll up their sleeves to rebuild processes that unlock growth. You will develop and execute strategies that strengthen acquisition, improve retention, and elevate the overall customer journey, while ensuring every drop runs smoothly and meets revenue expectations. At Civil, we value grit, a can-try attitude and fast, thoughtful execution. Your ability to diagnose conversion blockers, test new ideas, and drive measurable impact will directly shape how customers discover, shop, and stay engaged with Darc Sport online.


What You’ll Do

Essential Duties & Responsibilities

E-Commerce Strategy & Execution

  • Lead the day-to-day performance of the Darc Sport e-commerce site, ensuring a smooth, conversion-focused customer experience.
  • Develop actionable short- and long-term plans that support sales targets, strengthen digital performance, and improve the overall shopping journey.
  • Oversee site merchandising, product setup, launch readiness, and promotional updates to maintain accuracy and alignment with weekly drops.
  • Own the setup, execution, and performance of digital advertising across platforms (Google Ads, Meta, and other paid channels), continuously optimizing for ROI and customer acquisition.
  • Stay current on ecommerce tools and platform opportunities (search, personalization, reviews, bundling, analytics, performance)

Customer Experience & Retention

  • Support customer experience improvements by partnering with Customer Service on process enhancements, FAQ updates, and clear communication standards.
  • Use data and customer insights to strengthen retention through thoughtful touchpoints such as personalized messaging and simplified post-purchase workflows.

Cross-Functional & Vendor Collaboration

  • Partner closely with Brand Marketing, Merchandising, Planning, Creative, and Operations to support aligned launches, accurate product information, and efficient workflows.
  • Manage relationships with external partners, including web development, UX/UI, email/SMS platforms, and analytics vendors, to maintain a high-performing digital environment.

Digital Optimization & Analytics

  • Own the site’s “single source of truth” performance view: dashboards, annotations, and daily health checks
  • Owns daily, weekly, and monthly reporting, building dashboards, documenting key shifts, and performing ongoing site health checks.
  • Proactively investigates changes in performance (traffic mix, device trends, PDP load times, out-of-stock patterns, checkout behavior) and translates findings into clear recommendations and action plans.
  • Partners with developers, Marketing, and internal teams to validate event tracking, identify analytics gaps, and resolve data discrepancies quickly.
  • Uses customer behavior insights to inform decisions that drive conversion, improve the digital experience, and support ongoing revenue growth.

Systems Integration & Workflow Management

  • Support the integration and optimization of e-commerce systems with ERP, inventory, and 3PL tools to improve accuracy, automation, and operational efficiency.
  • Improve workflows for launch readiness and weekly drops, ensuring product, assets, and timelines remain aligned and predictable.

Reporting & Visibility

  • Prepare weekly performance scorecards and key metric summaries for leadership.
  • Ensure reporting is accurate, timely, and actionable, supporting data-informed decision-making across the organization.

Culture & Collaboration

  • Contributes to a collaborative, inclusive, and solutions-oriented team culture where diverse perspectives are valued and respected.
  • Partners closely with cross-functional teams to ensure alignment, transparency, and smooth execution across all digital initiatives.
  • Receives and applies feedback with openness and adaptability, modeling a growth mindset and supporting continuous improvement across the e-commerce function.
  • Builds trust through reliable follow-through and a steady, grounded presence, especially in high-volume, high-visibility moments like weekly drops or major campaigns.

What You Bring

Knowledge, Skills & Abilities

Technical Expertise & Digital Acumen

  • Strong understanding of e-commerce operations, including site management, digital merchandising, and key integrations (DTC, ERP, OMS, CRM).
  • Hands-on experience managing and optimizing paid media platforms (Google Ads, Meta/Facebook Ads, and other digital channels) with a focus on performance and ROI.
  • Proficient with performance tools to monitor traffic, conversion, cohorts, and daily KPI health.
  • Able to turn data into action, spotting optimization opportunities, shopper drop-off points, and paths to revenue growth.
  • Comfortable working across CMS and partnering with developers to validate tracking, resolve issues, and support feature launches.

Operational & Execution Strength

  • Highly organized with the ability to manage launches, updates, and competing priorities in a fast-paced, drop-driven environment.
  • Hands-on builder who can create, refine, and improve processes and workflows as the business scales.
  • Strong problem-solving instincts; anticipates issues early, removes barriers quickly, and keeps timelines moving.
  • High level of ownership and accuracy across all execution.

Strategic & Growth-Minded Approach

  • Uses analytics and customer insights to drive continuous growth across the funnel.
  • Comfortable testing, iterating, and experimenting with new ideas to improve performance.
  • Balances day-to-day execution with longer-term strategy and channel growth planning.
  • Passionate about seamless digital experiences, checkout clarity, and conversion-optimized journeys.

Communication & Collaboration

  • Communicates clearly and confidently with cross-functional partners, leadership, and external vendors.
  • Able to deliver both positive updates and tough news with professionalism and actionable clarity.
  • Consistent follow-through: keeps stakeholders aligned and informed.

Leadership & Mindset

  • Leads with accountability, calm confidence, and a focus on measurable outcomes.
  • Sets expectations effectively and models high-quality execution for direct reports.
  • Always advocates for the customer and uses insights to strengthen experience and retention.
  • Thrives in an entrepreneurial culture; adaptable, decisive, and energized by building systems that scale.

Education & Experience

  • Bachelor’s degree in Business, Marketing, or a related field preferred (equivalent hands-on experience also valued).
  • 7+ years of progressive experience in e-commerce, digital merchandising, or online retail operations, with a strong track record of driving measurable revenue growth.
  • Experience managing or supporting high-volume DTC launches, ideally in fast-paced, drop-driven or hype-based retail environments.
  • Strong background working with e-commerce platforms, CMS tools, analytics dashboards and site merchandising workflows.
  • Demonstrated ability to optimize the customer journey through conversion improvements, UX enhancements, and data-informed decision-making.
  • Experience working with influencers, online communities, or digital ambassador programs is a plus.
  • Strong analytical, organizational, and communication skills, with proven success thriving in fast-moving, high-change environments.
  • Familiarity with streetwear, action sports, athletic wear is strongly preferred

Physical & Mental Demands

  • This role is primarily office-based with regular use of standard office equipment.
  • Ability to sit or stand for extended periods and move throughout office, showroom, or production environments as needed.
  • Ability to occasionally lift, carry, or move materials or product weighing up to 25 lbs, with or without reasonable accommodation.
  • Visual requirements include close vision, distance vision, depth perception, and the ability to adjust focus, with or without reasonable accommodation.
  • Ability to work in varied environments, including exposure to noise, temperature fluctuations, and occasional outdoor elements.
  • Ability to manage multiple priorities, deadlines, and shifting demands in a fast-paced environment.
  • Capacity to maintain focus, sound judgment, and professional communication while navigating time-sensitive issues.
  • This role may require flexibility in work hours during peak production periods.


Why You’ll Love Working at Civil

At Civil Clothing we foster a collaborative, fast-moving environment where ownership is valued, ideas are welcomed, and execution matters. You’ll work alongside passionate, experienced teams who care deeply about craftsmanship, accountability, and bringing product to market the right way. This role offers the opportunity to make a real impact, your decisions directly influence our product quality, timelines, and growth. If you thrive in a hands-on, solutions-driven environment and want your work to be seen, felt, and worn, you’ll feel right at home here.


What We Offer

  • Competitive compensation: $135K – $150K annually, depending on experience and qualifications
  • Comprehensive benefits package, including:
  • Medical, dental, and vision insurance
  • Life insurance
  • Employee Assistance Program (EAP)
  • 401(k) with company match
  • Paid time off (PTO)
  • Employee merchandise discounts
  • Opportunity to grow with a respected and evolving apparel brand


Equal Opportunity Employer

Civil Clothing Inc. is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment decisions are based on qualifications, merit, and business needs, without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other protected status under applicable law.

Not Specified
SCM Specialist (B2B)
Salary not disclosed

Location: Los Angeles, CA

Employment Type: Full-time, Exempt

Pay Range: $71,000 - $85,000 + Eligible for annual performance-based bonus

Benefits: 401(k) with Company Match, Employee Discount Program, Lifestyle Allowance, Mobile Phone Plan Reimbursement, Comprehensive Health/Dental/Vision Insurance, Generous Paid Time Off, Flexible Work Hours, Wellness Days, Creative Leave, Monthly Team Building Budget, and more!

About Us

CJ Olive Young introduced the first Korean Health & Beauty store in 1999, pioneering the industry and becoming Korea's No. 1 Health & Beauty store. With over 1,390 stores across Korea and a global network reaching 150 countries, OLIVE YOUNG is now evolving into a Global Lifestyle Platform that brings the best of Health & Beauty to customers worldwide.

CJ Olive Young USA, Inc. is a dynamic Health & Beauty retailer specializing in skincare and cosmetics in North America! As we expand, we are also curating a selection of local U.S. beauty brands, bringing innovative and high-quality products to our customers.

Job Summary

We are seeking a highly organized and execution-driven SCM Specialist (B2B) to spearhead our North American supply chain operations. In this pivotal role, you will initially lead the setup and stabilization of our logistics processes on-site at our West Coast Fulfillment Center. Once operations are stabilized, this position will transition to our Corporate Headquarters (HQ). You will be responsible for overseeing the end-to-end flow of goods, managing 3PL relationships, and ensuring seamless fulfillment for our B2B retail partners (including Sephora, Walmart, and others).

Work Location

  • Initial Phase: On-site at the Fulfillment Center (18750 Orange St, Bloomington, CA 92316).
  • Post-Stabilization: Transition to CJ Olive Young USA HQ (300 S Grand Ave, Suite 1100, Los Angeles, CA 90071).

What You'll Do

The following duties are considered essential functions of the role, including but not limited to the responsibilities outlined below.

  • Operational Setup: Directly manage B2B retail logistics channels from the West Coast hub during the initial launch and stabilization phase.
  • Inbound & Outbound Oversight: Supervise inbound shipments from Global HQ (Korea) and manage all outbound B2B orders, warehouse transfers, and retail distributions.
  • Inventory Control & Reconciliation: Lead on-site inventory management, ensuring 100% stock accuracy through regular reconciliation, cycle counts, and physical audits.
  • 3PL Partnership Management: Act as the primary liaison with our 3PL warehouse team to optimize receiving, picking, packing, and shipping performance.
  • Supply Chain Support: Monitor Sell-in and Sell-through data (provided by the Retail Operations team) to inform inventory replenishment, prevent OOS (Out of Stock) scenarios, and manage local warehouse capacity.
  • HQ Alignment: Coordinate closely with the Global SCM team in Korea to align inventory allocation with North American market demands.
  • Retail Compliance: Ensure all shipments meet specific retailer operational guidelines and routing requirements to minimize chargebacks and delays.
  • Process Optimization: Identify inefficiencies within the warehouse workflow and implement improvements to enhance overall B2B execution.

Qualifications

  • Experience: 2–4 years of professional experience in SCM, B2B logistics, or warehouse management.
  • On-site Flexibility: Ability to work on-site at the Bloomington, CA facility full-time during the setup phase, with the intent to transition to the LA office later.
  • Industry Knowledge: Hands-on experience coordinating with 3PL providers and managing logistics for major U.S. Retailers (Beauty, CPG, or Consumer Goods).
  • Technical Proficiency: Strong understanding of Order Management Systems (OMS), WMS, and EDI platforms.
  • Communication: Proven ability to manage multiple stakeholders across internal teams (HQ) and external retail partners.
  • Analytical Mindset: Detail-oriented with the ability to use operational data to solve complex logistics challenges in a fast-paced environment.

Preferred Qualifications

  • Prior experience navigating vendor portals for major U.S. beauty retailers (e.g., Sephora, Ulta).
  • Proven track record in warehouse process improvement or initial facility setup.

Additional Information

  • Employment decisions will be made in compliance with applicable federal, state, and local fair chance hiring laws, including the California Fair Chance Act and the Los Angeles Fair Chance Initiative for Hiring.

Equal Employment Opportunity Statement

CJ OLIVE YOUNG USA, Inc. is an equal opportunity employer committed to creating an inclusive environment for all employees. We believe in hiring with empathy and strive to build a diverse workforce that reflects our community. We do not discriminate based on race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, genetic information, marital status, veteran status, disability status, or any other characteristic protected by law. All qualified applicants are encouraged to apply and will receive consideration without regard to these factors.

Not Specified
Amazon Operations Manager
Salary not disclosed
Perris, California 1 week ago

Komar Distribution is seeking an Amazon Operations Manager to own the execution and operational performance of our Amazon business. This role is responsible for managing inventory flow, fulfillment execution, and logistics performance primarily through Amazon platforms, warehouse and logistics, ensuring inventory accuracy, order integrity, and compliance across FBA, FBM, and wholesale channels.

This position serves as the Amazon operations owner and will report to the VP of Marketplace Sales, while acting as the primary operational link between Amazon, logistics partners, and internal teams. The ideal candidate is highly comfortable working in Amazon and logistics systems, understands fulfillment workflows end to end, and uses data and process control to drive results.

Core Responsibilities

Amazon & Systems Operations Ownership

  • Act as the primary owner of Amazon operational workflows across Seller Central, Vendor Central, warehouse management and logistics systems
  • Manage Amazon operations through data, reporting, and system controls, not manual floor supervision
  • Monitor operational KPIs including IPI, inbound performance, shortages, cancellations, chargebacks, and storage exposure
  • Translate system signals and performance data into clear execution priorities

Amazon Fulfillment & Inventory Execution

  • Own FBA operations end to end, including allocation, replenishment logic, inbound scheduling, inventory placement, and storage strategy
  • Manage FBA inbound workflows, inventory transfers, and compliance with Amazon packaging, labeling, prep, and IPI requirements
  • Oversee FBM and wholesale order execution through Amazon and internal order management systems
  • Evaluate and support ship-direct-from-factory and cross-dock workflows from a systems and process perspective

Inventory Control, Visibility & Reconciliation

  • Own inventory accuracy and visibility across FBA, FBM, wholesale, and DTC channels
  • Lead inventory reconciliation and resolution within Amazon systems, including stranded inventory, shortages, overages, inbound discrepancies, and chargebacks
  • Monitor inventory positioning and movement across Amazon's FC network and internal locations
  • Manage aged inventory risk and storage exposure through proactive system-based controls
  • Partner with planning teams to execute replenishment strategies aligned with system constraints and performance goals

Logistics & Partner Coordination

  • Coordinate inbound and outbound freight execution through carriers, freight forwarders, and 3PL partners
  • Manage logistics performance through shipment tracking, documentation, and exception management systems
  • Troubleshoot transportation and handoff issues by identifying root causes across systems and partners

Order Flow, Exceptions & Escalations

  • Oversee order flow, routing, and prioritization across Amazon, WMS, ERP, Salesforce, and Shopify
  • Own Amazon and DTC operational escalations, including late shipments, cancellations, compliance failures, and system defects
  • Use structured root cause analysis and corrective action to prevent repeat issues and improve turnaround time

Launches, Peaks & Expansion

  • Support new product launches, bundles, kits, promotions, and seasonal peaks through system readiness and inventory planning
  • Prepare Amazon and logistics workflows for international expansion and new fulfillment programs

Qualifications

  • 3–5 years of experience in Amazon operations, logistics operations, or fulfillment systems management
  • Strong hands-on experience with Amazon Seller Central and/or Vendor Central
  • Understanding of FBA, FBM, inventory controls, and Amazon compliance requirements
  • Experience managing inventory, orders, and logistics through WMS, ERP, OMS, etc
  • Proven ability to manage operational issues through systems, data, and process design
  • Strong analytical, problem-solving, and cross-functional communication skills
Not Specified
Senior Website Sales Representative
🏢 Jackery
Salary not disclosed
Fremont, CA 1 week ago

Senior Website Sales Representative

Location: Fremont, CA


Position Overview

Following internal alignment with senior leadership, the company is establishing a Website Sales Representative role focused on inbound phone and online sales for our official website. This role has been identified as a key priority initiative to improve pre-sales conversion rates and drive overall website revenue growth.

The Website Sales Representative will be responsible for engaging with customers who contact us through the website or inbound phone inquiries, providing product consultation, guiding purchasing decisions, and converting potential customers into successful sales.

This position plays a critical role in improving the efficiency of website lead conversion and enhancing the overall customer purchasing experience, directly contributing to the growth of our direct-to-consumer (DTC) business.


Key Responsibilities

Inbound Phone & Website Sales

  • Respond to inbound customer inquiries through phone, live chat, email, and website forms.
  • Provide professional product consultation and guide customers through purchasing decisions.
  • Convert inbound leads and website traffic into successful sales.
  • Technical Consultation: Perform basic load calculations and power-need assessments to recommend the optimal Jackery Solar Generator configurations based on specific customer use cases (e.g., off-grid living, emergency home backup, professional field work).
  • Strategic Upselling: Actively promote add-ons, including portable solar panels, extra battery packs, and Jackery Care extended protection plans to increase AOV (Average Order Value).
  • Proactive Lead Nurturing: Re-engage with "abandoned cart" customers and cold leads from the website to resolve technical hesitations and close the sale.

Lead Management

  • Manage inbound leads through the CRM system and maintain accurate records of customer interactions.
  • Conduct timely follow-ups with potential customers to increase conversion rates.

Sales Conversion Optimization

  • Identify common customer questions, objections, and barriers to purchase.
  • Provide insights to marketing and product teams to improve website conversion performance and user experience.

Product Consultation

  • Develop strong expertise in company products and solutions.
  • Clearly explain product features, benefits, pricing, and use cases to customers.

Customer Experience

  • Deliver high-quality customer service throughout the online buying journey.
  • Support customers with product selection, order inquiries, and purchase-related questions.


Qualifications

Required

  • Bachelor’s degree in Business, Marketing, Communications, or related field (or equivalent experience)
  • 5–7 years of sales experience, preferably in inside sales, phone sales, or e-commerce sales
  • Proven ability to convert inbound leads into closed sales
  • Strong communication and customer consultation skills
  • Experience using CRM systems (OMS, Zendesk)

Preferred

  • Experience selling consumer electronics, energy products, or home energy solutions
  • Familiarity with Shopify or other DTC e-commerce platforms
  • Experience in high-volume inbound sales environments
Not Specified
CWS Dealer Sales Consultant
Salary not disclosed
Ocala, FL 1 week ago

Role Summary

The Dealer Sales Consultant is charged with developing long-term, mutually beneficial relationships with builders, contractors, architects, trade organizations, glazing sub-contractors, and consumer clients; and is responsible for all practices and aspects pertaining to generating high-volume, profitable sales-service area within the Commercial segment while achieving maximum market penetration with as few service requirements as possible.


Essential Duties and Responsibilities include the following. Other duties may be assigned as needed.

  • Responsible for all field activities and aspects in an assigned sales-service area relating to customer relations, product application and stability, product sales and delivery, service and product installation instruction, collections, and striving for 100% customer satisfaction.
  • Coordinates, promotes and advances the visibility and presence of the entire product line while maintaining a continual awareness of activity or news in the architectural and construction-related community.
  • Actively represents Pella Commercial Solutions at company-sponsored events, at professional group’s invitations to discuss and/or present Pella products, at trade association meetings, and at trade shows to promote PCS products.
  • Actively assists growth and development of the customer base by training, guidance, etc.
  • Possesses in-depth knowledge of products, product applications and specification writing on all sizes of projects.
  • In conjunction with the management, establishes personal action plans that focus on the successful promotion and sales of all products.
  • Develops close working relationships with customers and the inside support personnel.
  • Presents product demonstrations, accurately reads, interprets and does take-off blueprints, and uses electronic software and systems (Siebel on Demand, PQM, MSOffice, etc.) to sell and order products for remodeling and new commercial projects, and assists in providing prompt and on-time delivery.
  • Whenever possible, packages products together as a single source of supply.
  • Advises management of significant developments and recommends necessary actions.
  • Is proactive with respect to innovative approaches to architectural promotion, product application and bidding strategy to maximize order-closing probability while achieving optimum profitability. As appropriate, knows when and how to implement value engineering.
  • Gathers competitive intelligence (price, product and marketing strategy) and makes appropriate new product recommendations to maximize overall profitability and sales.
  • Demonstrates a balanced prospective insuring both profitability and sales volume.
  • Ensures early involvement on projects in order to influence product selection and performance specifications.
  • Possesses basic knowledge of competitors’ strengths and weaknesses.
  • Maintains necessary project files to support the business-like administration of the position.
  • Continuous communications and follow-up with the appropriate buying influences and company personnel to ensure specifications are being upheld and that orders are closed.
  • Conducts “box lunch” presentations to various buying influences.
  • Educates buying influences concerning the features and benefits of our products so they understand the differences between our competition and us.
  • Stays up to date on selected architectural projects and communicates this information to the appropriate customers as well as company personnel.
  • Maintains and communicates an up-to-date architectural portfolio to be used as an order closing tool.
  • Assists the management team in the training of other sales representatives in the understanding of technical information, product knowledge, promotional approaches, bidding techniques and selling strategies.
  • Ensures all products are installed properly and in accordance with recommended guidelines of the manufacturer.


Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


Education and/or Experience

Bachelor’s degree (B.A.) from a four-year college or university; or one to two years related experience and/or training, and eight years of sales experience, or equivalent combination of education and experience.


Knowledge, Skills, and Abilities

Proven ability to relate to dealers, architects, general contractors, developers and building owners. Must possess a mechanical aptitude with a general interest in the building sciences. Must be results orientated with a high level of work intensity and a bias for action.


Language and Communication Skills

Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, financial reports, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of co-workers, managers, clients, customers, and the general public. Ability to be an effective communicator in spoken and written communication.


Computer Skills

Proficiency in Windows 7 and Microsoft Office including Word, Excel, PowerPoint, and Outlook. Ability to learn and understand how to use Pella Windows and Doors or CWS proprietary systems (PQM, Siebel On-Demand, and OMS).


Mathematical and/or Technical Skills

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference and volume. Ability to apply concepts of basic algebra and geometry.


Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; and talk or hear. The employee is occasionally required to sit; stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 10 pounds and frequently lift and/or moved up to 25 pounds, and occasionally lift and/or move up to 50 pounds using proper lifting techniques. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.


Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employees are regularly exposed to outside weather conditions. The noise level of this job is usually moderate.

Not Specified
Investment Sales Associate
Salary not disclosed
Dallas, TX 1 week ago

Wellington Realty is a full-service commercial real estate firm with over 25 years of industry experience, offering a comprehensive suite of services tailored to meet the diverse needs of investors, owners, and tenants throughout Texas.


Job Summary

The Investment Sales Associate supports the firms full-cycle transactions across multifamily, retail, office, project leasing, and property management assignments. The role combines financial analysis with direct client exposure, focusing on business development, underwriting, modeling, marketing materials, and hands-on transaction support.


Key Responsibilities


Market Research & Business Development

  • Conduct full-scope market research to support pricing and positioning.
  • Maintain and grow a database of investors, owners, and active buyers.
  • Track comparable sales, lease, cap rates, and market trends.
  • Contribute to the firms business development efforts, including client outreach, prospecting, and meeting execution, while building strong and fostering existing relationships within the commercial real estate space.


Financial Analysis & Underwriting

  • Build detailed financial models and support investment analysis across multiple asset types.
  • Analyze rent rolls, operating statements, capital expenditures, and debt scenarios.
  • Prepare BOVs and pricing recommendations.


Marketing & Pitch Materials

  • Assist with the creation of OMs, case study's, and proposals.
  • Draft investment highlights, market narratives, and property descriptions.
  • Contribute to the firm's marketing efforts on branding, strategy, deal launch execution.


Transaction Support

  • Maintain data rooms and due diligence materials.
  • Track active buyers interest, offers, and transaction milestones.
  • Support the transaction process both internally and externally from launch to closing.


Qualifications

  • Bachelor's degree in Finance, Real Estate, Economics, Business, or related field.
  • 2-4 years of experience in commercial real estate.
  • Multifamily investment sales experience preferred.
  • Strong understanding of Texas's commercial real estate markets.
  • Real Estate Salespersons License required, may be in the process of obtaining one.
  • Proficiency in Microsoft Excel, Microsoft PowerPoint, and commercial real estate & market data platforms.
Not Specified
Investment Sales Associate/Senior Associate/Broker
Salary not disclosed
Houston, TX 1 week ago

Company Description

Goodwin Advisors is a commercial real estate boutique capital markets firm based in Texas. We prioritize bespoke advice and optimal execution by customizing solutions for clients' needs rather than focusing on our number of assignments. Based in Texas we are committed to delivering on our promises without cutting corners.


Role Description

This is a full-time hybrid role for an Investment Sales Associate, Senior Associate or Broker (Entry to Mid-Level) at Goodwin Advisors. This position will be responsible for knowledge of their product type and covered markets, assisting in valuations and creation of presentations (BOVs, Pitches, OMs), execution of marketing plans, and assisting in closings. Strongly prefer experienced professionals in the Senior Associate to Vice President range but will consider entry-level depending upon applicable degree and internships/work experience. Compensation is based upon successful closings of assignments.


Qualifications

  • Finance and brokerage experience
  • Business development drive
  • Strong analytical and problem-solving skills
  • Excellent communication and negotiation skills
  • Ability to work independently and collaboratively
  • Experience in the commercial real estate investment sales/finance or investment banking industries
  • Bachelor's or Master's degree in Real Estate, Finance, Accounting, Business, or related field
  • Knowledge of Argus is big positive
Not Specified
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