Proactive Synonym Jobs in Usa
3,165 positions found — Page 22
C
Dispatcher
Salary not disclosed
Night Dispatcher Location Fort Worth, TX | Onsite Compensation & Schedule • $27.00 per hour • Monday through Friday, 7:30 AM – 5:30 PM; one Saturday per month (half day) after acclimation • W2 employment • Start date: ASAP Role Impact The Night Dispatcher ensures seamless coordination of field operations by managing schedules, responding to urgent calls, and keeping communication flowing between drivers, technicians, and leadership.
This role exists to maintain service continuity, minimize delays, and support operational efficiency.
Success is defined by accurate dispatching, rapid problem-solving, and clear documentation that keeps teams aligned and customers satisfied.
Key Responsibilities • Dispatching & Coordination: Assign jobs and routes to drivers, technicians, and staff based on priority, availability, and geographic location.
Provide real-time updates to maintain workflow efficiency.
• Emergency Response: Serve as the primary point of contact for urgent and after-hours calls.
Make sound decisions quickly and document all actions accurately.
• Monitoring & Reporting: Track vehicles, job statuses, and team performance using dispatch software and GPS tracking systems.
Prepare detailed reports for leadership review and shift handoff.
• Communication: Maintain consistent, professional communication with field teams, clients, and supervisors via phone, radio, and digital messaging platforms.
• Problem Solving: Address scheduling conflicts, reroute assignments as needed, and proactively resolve delays, incidents, or service concerns.
Minimum Qualifications • 1+ year of experience in transportation, trucking, logistics, or a related industry • Proficiency with Microsoft Office (Word, Outlook, Excel) • Ability to remain calm under pressure with strong organizational and multitasking skills Core Tools & Systems • Dispatch and routing software • GPS tracking systems • Microsoft Office Suite (Word, Outlook, Excel) • Phone, radio, and digital communication platforms Preferred Skills • Experience in high-volume logistics or transportation environments • Strong written documentation and reporting skills • Customer service mindset with proactive problem resolution Legal Notice By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from CornerStone and its affiliates, and contracted partners.
Frequency varies for text messages.
Message and data rates may apply.
Carriers are not liable for delayed or undelivered messages.
You can reply STOP to cancel and HELP for help.
You can access our privacy policy at: #Southlake123
This role exists to maintain service continuity, minimize delays, and support operational efficiency.
Success is defined by accurate dispatching, rapid problem-solving, and clear documentation that keeps teams aligned and customers satisfied.
Key Responsibilities • Dispatching & Coordination: Assign jobs and routes to drivers, technicians, and staff based on priority, availability, and geographic location.
Provide real-time updates to maintain workflow efficiency.
• Emergency Response: Serve as the primary point of contact for urgent and after-hours calls.
Make sound decisions quickly and document all actions accurately.
• Monitoring & Reporting: Track vehicles, job statuses, and team performance using dispatch software and GPS tracking systems.
Prepare detailed reports for leadership review and shift handoff.
• Communication: Maintain consistent, professional communication with field teams, clients, and supervisors via phone, radio, and digital messaging platforms.
• Problem Solving: Address scheduling conflicts, reroute assignments as needed, and proactively resolve delays, incidents, or service concerns.
Minimum Qualifications • 1+ year of experience in transportation, trucking, logistics, or a related industry • Proficiency with Microsoft Office (Word, Outlook, Excel) • Ability to remain calm under pressure with strong organizational and multitasking skills Core Tools & Systems • Dispatch and routing software • GPS tracking systems • Microsoft Office Suite (Word, Outlook, Excel) • Phone, radio, and digital communication platforms Preferred Skills • Experience in high-volume logistics or transportation environments • Strong written documentation and reporting skills • Customer service mindset with proactive problem resolution Legal Notice By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from CornerStone and its affiliates, and contracted partners.
Frequency varies for text messages.
Message and data rates may apply.
Carriers are not liable for delayed or undelivered messages.
You can reply STOP to cancel and HELP for help.
You can access our privacy policy at: #Southlake123
Not Specified
Events Admin
Salary not disclosed
Overview Our client is seeking an Events Coordinator to join their Brand and Communications team on a 1‑year contract with potential to extend.
This is a fantastic opportunity for someone early in their career who is highly organized, polished, and interested in gaining hands‑on exposure to corporate events, trade shows, and conferences.
This role is ideal for someone with 1-5 years of experience who enjoys keeping processes moving, supporting multiple stakeholders, and being part of large, high‑visibility events, even if they are not leading them end to end.
Schedule and Compensation
* Long‑term contract with potential to extend
* Pay rate $24-$25 per hour, with flexibility for additional experience
* Hybrid schedule with 3 days onsite
* Flexibility around which day is onsite in addition to Tuesday and Wednesday
* Minimal travel expected
* Occasional local Chicago event support What You'll Be Doing
* Provide administrative and logistical support to the Brand and Communications team
* Support corporate events ranging from internal meetings to large annual events
* Assist with trade shows and conferences
* Coordinate behind‑the‑scenes details such as materials, shipping, and receiving
* Ensure event materials such as tablecloths, signage, and brochures are organized and ready
* Support client visits and office‑based events
* Proactively manage calendars, meetings, and scheduling for multiple team members
* Track travel details and assist with expense reporting
* Communicate professionally with internal teams, vendors, and external partners
* Support special projects and recurring initiatives as needed What Makes This Role Exciting
* Exposure to large‑scale corporate events without needing prior events experience
* Opportunity to learn event coordination from the ground up
* Visibility across a highly collaborative, fast‑paced team
* A great stepping stone for someone interested in events, marketing, or communications
* Long‑term stability with room to grow What We're Looking For
* 1-5 years of experience in an administrative, coordination, or support role
* Strong organizational skills and attention to detail
* Professional and polished communication style, both on the phone and via email
* Ability to manage multiple priorities and keep processes moving
* Comfortable supporting senior stakeholders
* Proactive, reliable, and eager to learn
* Proficiency in Microsoft Word, Excel, and PowerPoint
* Bachelor's degree preferred Culture Fit The ideal candidate is someone who thrives in a collaborative environment, enjoys supporting a smart and driven team, and takes pride in being dependable and detail‑oriented.
This is a great role for someone who wants exposure, experience, and growth while contributing meaningfully behind the scenes.
Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply.
California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment.
This form will be used for reporting purposes only and will be kept separate from all other records.
Company Profile: Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement.
Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries.
Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.
Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting .
Benefits Information: Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility.
Upon successfully being hired, details will be provided related to our benefit offerings.
We look forward to working with you.
Beacon Hill.
Employing the Future (TM)
This is a fantastic opportunity for someone early in their career who is highly organized, polished, and interested in gaining hands‑on exposure to corporate events, trade shows, and conferences.
This role is ideal for someone with 1-5 years of experience who enjoys keeping processes moving, supporting multiple stakeholders, and being part of large, high‑visibility events, even if they are not leading them end to end.
Schedule and Compensation
* Long‑term contract with potential to extend
* Pay rate $24-$25 per hour, with flexibility for additional experience
* Hybrid schedule with 3 days onsite
* Flexibility around which day is onsite in addition to Tuesday and Wednesday
* Minimal travel expected
* Occasional local Chicago event support What You'll Be Doing
* Provide administrative and logistical support to the Brand and Communications team
* Support corporate events ranging from internal meetings to large annual events
* Assist with trade shows and conferences
* Coordinate behind‑the‑scenes details such as materials, shipping, and receiving
* Ensure event materials such as tablecloths, signage, and brochures are organized and ready
* Support client visits and office‑based events
* Proactively manage calendars, meetings, and scheduling for multiple team members
* Track travel details and assist with expense reporting
* Communicate professionally with internal teams, vendors, and external partners
* Support special projects and recurring initiatives as needed What Makes This Role Exciting
* Exposure to large‑scale corporate events without needing prior events experience
* Opportunity to learn event coordination from the ground up
* Visibility across a highly collaborative, fast‑paced team
* A great stepping stone for someone interested in events, marketing, or communications
* Long‑term stability with room to grow What We're Looking For
* 1-5 years of experience in an administrative, coordination, or support role
* Strong organizational skills and attention to detail
* Professional and polished communication style, both on the phone and via email
* Ability to manage multiple priorities and keep processes moving
* Comfortable supporting senior stakeholders
* Proactive, reliable, and eager to learn
* Proficiency in Microsoft Word, Excel, and PowerPoint
* Bachelor's degree preferred Culture Fit The ideal candidate is someone who thrives in a collaborative environment, enjoys supporting a smart and driven team, and takes pride in being dependable and detail‑oriented.
This is a great role for someone who wants exposure, experience, and growth while contributing meaningfully behind the scenes.
Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply.
California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment.
This form will be used for reporting purposes only and will be kept separate from all other records.
Company Profile: Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement.
Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries.
Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.
Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting .
Benefits Information: Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility.
Upon successfully being hired, details will be provided related to our benefit offerings.
We look forward to working with you.
Beacon Hill.
Employing the Future (TM)
Not Specified
M
Vice President, HR - Corporate Functions (Northfield, IL)
Salary not disclosed
Job Summary The Vice President, Human Resources (HR)
- Corporate Functions leads the planning, development, implementation and administration of HR services for Medline's Legal, Finance, Quality, IT, Facilities/Procurement, and HR groups.
This individual serves as the strategic business partner for respective executive leadership teams.
In addition, the VP identifies, develops, and implements key HR strategies and solutions that maximize return on investment, revenue, profit, and organizational effectiveness.
Job Description CORE JOB RESPONSIBILITIES Establish and/or implement the vision for HR initiatives and build buy-in from stakeholders.
Formulate objectives and priorities, drive informed decision-making using data to identify trends, determine root causes of issues, and develop and implement effective solutions consistent with the long-term strategy/opportunities of the organization.
Advise leadership on change management considerations in support of key business initiatives.
Drive best practices related to selection and retention of talent and develop action plans to respond to staffing issues and support business growth.
In partnership with Talent Acquisition, support the recruitment and selection of candidates, analyze projected and current staffing needs, and participate in the interview process as needed.
Foster a culture of positive employee relations by counseling and assisting leaders to maintain, identify, and implement actions that improve or maintain a positive employee relations environment.
Identify any internal and external factors that may affect employee retention; address these issues by working in concert with leadership and other areas of HR as needed (Compensation, Benefits, Legal, OD, TA) to develop proactive strategies to meet or exceed turnover goals.
Assess and designs processes and programs.
Evaluate the effectiveness of current programs and identify opportunities for improvement.
In partnership with other areas of HR, ensure processes and programs advance and support key business objectives and initiatives.
Influence the design and deployment of existing and new programs that address the organization’s emerging business needs.
Identify legal requirements and government reporting regulations affecting the function and ensure policies, procedures, and reporting are in compliance.
Comprehensively evaluate the business organization relative to such things as business and HR structure, talent, distribution of workload, prioritization of work, headcount, processes, and morale and make adjustment and changes that best optimize the effectiveness of the overall organization.
Influence the current mindsets of executive leaders to gain buy in for organizational change across senior leadership.
Encourage leadership to support activities that drive and foster our desired culture.
Challenge assumptions and take appropriate risks to influence the organization.
Work on the assessment of organizational talent.
Identify opportunities and risks related to the workforce (e.g., talent gaps, retention, and turnover) and recommend preventative measures or contingency plans.
Partner with leaders to align structure, roles, and processes to organizational objectives.
Effectively drive strong partnerships with other areas of HR to assure collaboration in proactively working with executives and management to deliver value added service and workforce strategies and programs to meet current and future business objectives of the organization.
Management responsibilities include: Typically, manages through Directors and Managers; Provides leadership and management to one or more major departments of an operating unit or to a department that has system-wide accountability; Strategic, tactical and operational planning (24 + months) for the function or department; Direct budgetary responsibility for one or more departments, functions or major projects/programs; Interpret and execute policies for departments/projects and develops; Recommend and implement new policies or modifications to existing policies; Hiring staff, recommending pay increases, performing performance reviews, training and development of staff, estimating personnel needs, assigning work, meeting completion dates, interpreting and ensuring consistent application of organizational policies.
MINIMUM QUALIFICATIONS Education Bachelor’s Degree.
Relevant Work Experience At least 5 years of experience managing people.
At least 10 years of human resources or related experience.
Experience in highly matrixed complex environments and demonstrated ability to drive transformation, innovation and improvements in operational efficiencies across multiple interconnected businesses and teams.
Experience demonstrating advanced analytical ability and business, industry and financial acumen; understands the role employees and leaders play in driving financial performance.
Experience demonstrating initiative to identify and anticipate client needs and effectively manage multiple conflicting priorities and deadlines.
Experience demonstrating expert knowledge in the use of data, evidence based research, benchmarks, HR and business metrics to make critical decisions.
Experience demonstrating In-depth knowledge of Human Resources-related laws, regulations and policy as well as experience advanced human resources-related programs and initiatives; able to navigate global labor laws/issues, leveraging local partners/resources.
Additional Ability to build constructive & effective relationships, develop networks and successful alliances in support of business initiatives.
Demonstrated advanced consulting skills and ability to effectively develops, implements and apply organizational strategies to address complex business challenges including change/succession management, workforce planning, leadership development and organization design.
Demonstrated advanced knowledge and expertise of multiple human resource disciplines and business practices including compensation practices, organizational diagnosis, employee/union relations, diversity, performance management, and regulatory compliance and employment laws.
Demonstrated leadership and excellent communication, presentation and interpersonal skills.
Ability to build/foster strong trusting relationships, influence leaders, use negotiation skills and develop solutions to achieve results.
Ability to advise leaders on leading people through change management.
Position may require travel for business purposes (US and/or Global).
PREFERRED QUALIFICATIONS Master's degree SPHR, SPHRi Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
The anticipated salary range for this position: $234,000.00
- $351,000.00 Annual The actual salary will vary based on applicant’s location, education, experience, skills, and abilities.
This role is bonus and/or incentive eligible.
Medline will not pay less than the applicable minimum wage or salary threshold.
Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average.
For a more comprehensive list of our benefits please click here .
For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.
We’re dedicated to creating a Medline where everyone feels they belong and can grow their career.
We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best.
Explore our Belonging page here .
Medline Industries, LP is an equal opportunity employer.
Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
- Corporate Functions leads the planning, development, implementation and administration of HR services for Medline's Legal, Finance, Quality, IT, Facilities/Procurement, and HR groups.
This individual serves as the strategic business partner for respective executive leadership teams.
In addition, the VP identifies, develops, and implements key HR strategies and solutions that maximize return on investment, revenue, profit, and organizational effectiveness.
Job Description CORE JOB RESPONSIBILITIES Establish and/or implement the vision for HR initiatives and build buy-in from stakeholders.
Formulate objectives and priorities, drive informed decision-making using data to identify trends, determine root causes of issues, and develop and implement effective solutions consistent with the long-term strategy/opportunities of the organization.
Advise leadership on change management considerations in support of key business initiatives.
Drive best practices related to selection and retention of talent and develop action plans to respond to staffing issues and support business growth.
In partnership with Talent Acquisition, support the recruitment and selection of candidates, analyze projected and current staffing needs, and participate in the interview process as needed.
Foster a culture of positive employee relations by counseling and assisting leaders to maintain, identify, and implement actions that improve or maintain a positive employee relations environment.
Identify any internal and external factors that may affect employee retention; address these issues by working in concert with leadership and other areas of HR as needed (Compensation, Benefits, Legal, OD, TA) to develop proactive strategies to meet or exceed turnover goals.
Assess and designs processes and programs.
Evaluate the effectiveness of current programs and identify opportunities for improvement.
In partnership with other areas of HR, ensure processes and programs advance and support key business objectives and initiatives.
Influence the design and deployment of existing and new programs that address the organization’s emerging business needs.
Identify legal requirements and government reporting regulations affecting the function and ensure policies, procedures, and reporting are in compliance.
Comprehensively evaluate the business organization relative to such things as business and HR structure, talent, distribution of workload, prioritization of work, headcount, processes, and morale and make adjustment and changes that best optimize the effectiveness of the overall organization.
Influence the current mindsets of executive leaders to gain buy in for organizational change across senior leadership.
Encourage leadership to support activities that drive and foster our desired culture.
Challenge assumptions and take appropriate risks to influence the organization.
Work on the assessment of organizational talent.
Identify opportunities and risks related to the workforce (e.g., talent gaps, retention, and turnover) and recommend preventative measures or contingency plans.
Partner with leaders to align structure, roles, and processes to organizational objectives.
Effectively drive strong partnerships with other areas of HR to assure collaboration in proactively working with executives and management to deliver value added service and workforce strategies and programs to meet current and future business objectives of the organization.
Management responsibilities include: Typically, manages through Directors and Managers; Provides leadership and management to one or more major departments of an operating unit or to a department that has system-wide accountability; Strategic, tactical and operational planning (24 + months) for the function or department; Direct budgetary responsibility for one or more departments, functions or major projects/programs; Interpret and execute policies for departments/projects and develops; Recommend and implement new policies or modifications to existing policies; Hiring staff, recommending pay increases, performing performance reviews, training and development of staff, estimating personnel needs, assigning work, meeting completion dates, interpreting and ensuring consistent application of organizational policies.
MINIMUM QUALIFICATIONS Education Bachelor’s Degree.
Relevant Work Experience At least 5 years of experience managing people.
At least 10 years of human resources or related experience.
Experience in highly matrixed complex environments and demonstrated ability to drive transformation, innovation and improvements in operational efficiencies across multiple interconnected businesses and teams.
Experience demonstrating advanced analytical ability and business, industry and financial acumen; understands the role employees and leaders play in driving financial performance.
Experience demonstrating initiative to identify and anticipate client needs and effectively manage multiple conflicting priorities and deadlines.
Experience demonstrating expert knowledge in the use of data, evidence based research, benchmarks, HR and business metrics to make critical decisions.
Experience demonstrating In-depth knowledge of Human Resources-related laws, regulations and policy as well as experience advanced human resources-related programs and initiatives; able to navigate global labor laws/issues, leveraging local partners/resources.
Additional Ability to build constructive & effective relationships, develop networks and successful alliances in support of business initiatives.
Demonstrated advanced consulting skills and ability to effectively develops, implements and apply organizational strategies to address complex business challenges including change/succession management, workforce planning, leadership development and organization design.
Demonstrated advanced knowledge and expertise of multiple human resource disciplines and business practices including compensation practices, organizational diagnosis, employee/union relations, diversity, performance management, and regulatory compliance and employment laws.
Demonstrated leadership and excellent communication, presentation and interpersonal skills.
Ability to build/foster strong trusting relationships, influence leaders, use negotiation skills and develop solutions to achieve results.
Ability to advise leaders on leading people through change management.
Position may require travel for business purposes (US and/or Global).
PREFERRED QUALIFICATIONS Master's degree SPHR, SPHRi Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
The anticipated salary range for this position: $234,000.00
- $351,000.00 Annual The actual salary will vary based on applicant’s location, education, experience, skills, and abilities.
This role is bonus and/or incentive eligible.
Medline will not pay less than the applicable minimum wage or salary threshold.
Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average.
For a more comprehensive list of our benefits please click here .
For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.
We’re dedicated to creating a Medline where everyone feels they belong and can grow their career.
We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best.
Explore our Belonging page here .
Medline Industries, LP is an equal opportunity employer.
Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
Not Specified
J
Janitorial Area Manger
Salary not disclosed
JAN-PRO Franchise Development of Greater Cincinnati/Dayton 10250 Alliance Road, Suite 210, Blue Ash, OH 45242 • Must have a MINIMUM of 4 years in janitorial operations and customer service experience.
• Are you ready to stop cleaning and spend your time on customer service & coaching/developing others? • Would you prefer to work regular daytime hours instead of nights & weekends? If so, this may be the right opportunity for you!!! JAN-PRO Franchise Development of Greater Cincinnati/Dayton is conducting a search for a Franchise Business Consultant within the Dayton area.
In this full-time role, you will provide consulting, development, and other support services to our JAN-PRO Cleaning & Disinfecting Certified Business Owners.
Through on-site Brand Standard Audits, prompt customer follow-up, and serving as a business coach and mentor to our JAN-PRO Cleaning & Disinfecting Certified Business Owners, you will support their efforts to provide the highest quality commercial cleaning in the industry, while achieving 98% or higher Customer Retention monthly.
Approximately 80% of your time will be in the field and 20% of your time in the regional office for administrative tasks.
Integrity, resilience, positivity, and a collaborative, problem-solving approach are requirements of this position.
As a result of having these skills, the business consultant will enjoy achievable performance bonuses and various opportunities to advance a career in a fun and friendly environment
- all while gaining serious credibility as part of an industry-leading sales team in a stable and highly respected franchise company.
About JAN-PRO Franchise Development of Greater Cincinnati/Dayton: We support a global leader in commercial cleaning services, JAN-PRO Cleaning & Disinfecting, with administrative and marketing services.
In 2023, Entrepreneur Magazine recognized JAN-PRO Cleaning & Disinfecting as the #1 commercial cleaning franchise for the 15th consecutive year and honored with a 98% retention rate of clients who remain with us month after month.
Our primary work is assisting entrepreneurs start & build their own business in a fast-growing industry.
Job details • Pay • On target first year compensation of $55,000-$65,000 (includes base salary plus performance bonuses).
• Location • 10250 Alliance Road, Suite 210, Blue Ash, OH 45242 • Benefits • Medical/Dental/Vision HRA Program • Retirement Plan • Retirement Plan matching • Company vehicle, gas card • Company provided computer, tablet and cell phone • Paid vacation plus paid holidays WHAT WILL I DO AS A FRANCHISE BUSINESS CONSULTANT: • Develop a beneficial business relationship with all Certified Business Owners in assigned area.
• Audit accounts against our brand standards on a regular schedule.
• Quickly identify performance success or issues through ‘proactive’ site visits and effectively communicate to franchisees for resolution to aid with their account retention.
• Identify additional special service opportunities to assist in increasing franchisee revenue.
• Facilitate communication between the Certified Business Owners and their customers, when needed.
• Enhance the support to our franchise owners by proactively developing relationships with customer site contacts.
• Provide on-call support, as necessary.
• Schedule meetings with franchisees to conduct business planning sessions.
• Complete and maintain accurate documentation of franchisee and client records.
• Support franchisees with onboarding and offboarding customers.
• Recommend solutions to retain franchise owners’ customers.
• Understanding the value and benefits of the JAN-PRO Cleaning & Disinfecting brand.
• Provide business and technical training skills (Ex: strip and wax, carpet extraction, buffing etc.) • Timely completion and documentation of administrative tasks.
YOU’LL BE A GREAT FIT IF YOU HAVE: • MINIMUM of 4 years in janitorial operations and customer service experience.
• Having technical skills to strip and wax floors, carpet extraction and floor buffing is a PLUS! • Ability to multi-task and keep composure in a fast-paced work environment.
• Effective time management skills.
• Consistent follow-through on commitments.
• Ability to handle difficult situations and conversations.
• Excellent written and verbal (English) communication skills.
• Proficient in MS Office programs (Word, Excel, and Outlook) and internet operations.
• Professional appearance, demeanor, and communication skills.
• Ability to work with sensitive information in a confidential environment.
• Experience cleaning schools, dealerships or medical facilities is a plus.
Equal Employment Opportunity at JAN-PRO Franchise Development of Greater Cincinnati/Dayton: JAN-PRO Franchise Development of Greater Cincinnati/Dayton is committed to equal employment opportunities regardless of any protected characteristic and will not discriminate against anyone on the basis of a disability.
We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.
Ethics at JAN-PRO Franchise Development of Greater Cincinnati/Dayton: We expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace.
Apply today to learn more about our culture and set of values.
To learn more about our business model, visit here:
• Are you ready to stop cleaning and spend your time on customer service & coaching/developing others? • Would you prefer to work regular daytime hours instead of nights & weekends? If so, this may be the right opportunity for you!!! JAN-PRO Franchise Development of Greater Cincinnati/Dayton is conducting a search for a Franchise Business Consultant within the Dayton area.
In this full-time role, you will provide consulting, development, and other support services to our JAN-PRO Cleaning & Disinfecting Certified Business Owners.
Through on-site Brand Standard Audits, prompt customer follow-up, and serving as a business coach and mentor to our JAN-PRO Cleaning & Disinfecting Certified Business Owners, you will support their efforts to provide the highest quality commercial cleaning in the industry, while achieving 98% or higher Customer Retention monthly.
Approximately 80% of your time will be in the field and 20% of your time in the regional office for administrative tasks.
Integrity, resilience, positivity, and a collaborative, problem-solving approach are requirements of this position.
As a result of having these skills, the business consultant will enjoy achievable performance bonuses and various opportunities to advance a career in a fun and friendly environment
- all while gaining serious credibility as part of an industry-leading sales team in a stable and highly respected franchise company.
About JAN-PRO Franchise Development of Greater Cincinnati/Dayton: We support a global leader in commercial cleaning services, JAN-PRO Cleaning & Disinfecting, with administrative and marketing services.
In 2023, Entrepreneur Magazine recognized JAN-PRO Cleaning & Disinfecting as the #1 commercial cleaning franchise for the 15th consecutive year and honored with a 98% retention rate of clients who remain with us month after month.
Our primary work is assisting entrepreneurs start & build their own business in a fast-growing industry.
Job details • Pay • On target first year compensation of $55,000-$65,000 (includes base salary plus performance bonuses).
• Location • 10250 Alliance Road, Suite 210, Blue Ash, OH 45242 • Benefits • Medical/Dental/Vision HRA Program • Retirement Plan • Retirement Plan matching • Company vehicle, gas card • Company provided computer, tablet and cell phone • Paid vacation plus paid holidays WHAT WILL I DO AS A FRANCHISE BUSINESS CONSULTANT: • Develop a beneficial business relationship with all Certified Business Owners in assigned area.
• Audit accounts against our brand standards on a regular schedule.
• Quickly identify performance success or issues through ‘proactive’ site visits and effectively communicate to franchisees for resolution to aid with their account retention.
• Identify additional special service opportunities to assist in increasing franchisee revenue.
• Facilitate communication between the Certified Business Owners and their customers, when needed.
• Enhance the support to our franchise owners by proactively developing relationships with customer site contacts.
• Provide on-call support, as necessary.
• Schedule meetings with franchisees to conduct business planning sessions.
• Complete and maintain accurate documentation of franchisee and client records.
• Support franchisees with onboarding and offboarding customers.
• Recommend solutions to retain franchise owners’ customers.
• Understanding the value and benefits of the JAN-PRO Cleaning & Disinfecting brand.
• Provide business and technical training skills (Ex: strip and wax, carpet extraction, buffing etc.) • Timely completion and documentation of administrative tasks.
YOU’LL BE A GREAT FIT IF YOU HAVE: • MINIMUM of 4 years in janitorial operations and customer service experience.
• Having technical skills to strip and wax floors, carpet extraction and floor buffing is a PLUS! • Ability to multi-task and keep composure in a fast-paced work environment.
• Effective time management skills.
• Consistent follow-through on commitments.
• Ability to handle difficult situations and conversations.
• Excellent written and verbal (English) communication skills.
• Proficient in MS Office programs (Word, Excel, and Outlook) and internet operations.
• Professional appearance, demeanor, and communication skills.
• Ability to work with sensitive information in a confidential environment.
• Experience cleaning schools, dealerships or medical facilities is a plus.
Equal Employment Opportunity at JAN-PRO Franchise Development of Greater Cincinnati/Dayton: JAN-PRO Franchise Development of Greater Cincinnati/Dayton is committed to equal employment opportunities regardless of any protected characteristic and will not discriminate against anyone on the basis of a disability.
We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.
Ethics at JAN-PRO Franchise Development of Greater Cincinnati/Dayton: We expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace.
Apply today to learn more about our culture and set of values.
To learn more about our business model, visit here:
Not Specified
D
Director, GOMA Program Management & Operational Excellence
Salary not disclosed
At Daiichi Sankyo, we are united by a single purpose, to improve lives around the world through innovative medicines.
With a legacy of innovation since 1899, a presence in more than 30 countries, and more than 19,000 employees, we are advancing breakthrough therapies in oncology, cardiovascular disease, rare diseases, and immune disorders.
Guided by our 2030 vision to "be an innovative global healthcare company contributing to the sustainable development of society", we are shaping a healthier, more hopeful future for patients, their families, and society.
Job Summary The Global Oncology Medical Affairs (GOMA) Director, Program Management & Operational Excellence provides strategic planning and operational management oversight of GOMA projects, activities, and budgets.
The Director, Program Management & Operational Excellence is responsible for supporting the Head, Program Management & Operational Excellence, the assigned Global Medical Affairs Team (GMAT) or Functional Lead, and the Franchise or Function Head to deliver GOMA projects and activities successfully and in a timely manner while working in a fast-moving, matrixed organization.
The Director, Program Management & Operational Excellence is responsible acting as the "Chief of Staff" for his/her team, leading efforts to achieve overall operational excellence across all activities and projects to accelerate business in a compliant and efficient manner.
The Director, Program Management & Operational Excellence further contributes to accelerating and optimizing the business via the following responsibilities / activities: •Leading / contributing to process improvement initiatives •Ensuring streamlined and efficient communication •Escalating issues in a timely manner •Budget management and oversight of contract-to-purchase order (PO) process •Facilitating key meetings (internal GMA, cross-functional, cross-regional, vendor meetings, etc.) •Tracking of activities in terms of timing, anticipated risk, and mitigation of issues/conflict resolutions •Encouraging overall operational excellence across all activities and projects Job Description Responsibilities GMAT/Function Support In close collaboration with the Team Lead (GMAT or Function), establish a strategic plan for monitoring the activities per the Business Plan and priorities.
Support Team Lead to manage GOMA project/activities, including ensuring that the GMAT/Function team delivers projects/activities successfully and on a timely manner as per annual plan & objectives.
Establish milestones and metrics, in collaboration with GMAT/Function team, and develop a detailed project plan in order to track progress and measure impact of the activity.
Generates critical path analyses and supports scenario planning for each GMAT/Function, in order to assess if objectives are met, exceeded, or not met.
Have a strong understanding of activities, associated budget, and key contributing factors in order to anticipate potential risks and establish plan to mitigate, as appropriate.
Lead and facilitate regular internal GOMA & cross-functional/cross-regional team meetings; ensure agendas and team priorities are clear, meetings minutes are distributed, action items are completed.
Lead the budget planning and tracking process for GMAT/Function team; work with GMAT/Function Leads to provide consolidated budget/LE updates (across all activities and regions) in a timely manner with appropriate rationale.
Support GMAT/Function lead with annual Business Planning process & associated documents, including proactive engagement with internal and external stakeholders to manage plan development.
Proactively follow-up on action items and requests of GMAT/Franchise Lead.
Support GMAT/Function/Franchise Head in prioritization and planning of resources and develop rationale for annual resource planning.
Lead issue resolution meetings.
Lead risk identification, prioritization, and mitigation planning processes across the Franchise.
Manage the agendas for GMAT/Function meetings, the conduct of the GMAT/Function meetings, and the drafting of GMAT/Function meeting minutes.
Ensure full documentation of meeting discussions, decisions and action items.
Track & ensure completion of agreed action items.
Ensure appropriate archiving of project documentation.
Develop a monthly report that provides an overview of progress on all key activities, potential risks and mitigation actions.
Generate and maintain strategic integrated GOMA Franchise project plans, project timelines, high quality risk management plans, and communication plans, as needed.
Responsibilities Continued Operational Excellence Support Collaborate with Executive Director, Strategy & Operational Excellence to further strengthen operational excellence from a GOMA-wide organization perspective.
Disseminate key leadership communications throughout GMAT/Functional teams and lead issue escalation efforts when required.
Identify gaps in Global Oncology Medical Affairs processes and functional procedures that (potentially) impact program delivery and escalate appropriately to Executive Director, Strategy & Operational Excellence.
Collaborate with Executive Director, Strategy & Operational Excellence and GMAT/Functional Leads for formal presentations/communications to GOMA Head and GOMA Leadership Team.
Support Executive Director, Strategy & Operational Excellence with updates to GOMA leadership, as needed.
Integrate operational excellence best practices into regular team meetings and communications to enhance overall capabilities.
Qualifications Education Qualifications Bachelor's Degree with relevant professional experience or equivalent required advanced degree preferred Experience Qualifications 7 or More Years experience in project management with at least five years in pharmaceutical industry.
required Medical Affairs experience strongly preferred preferred Demonstrated leadership skills, especially in the areas of communication and change management required Meticulous attention to detail in all aspects of work and expert organization skills required Proven ability to drive decision making process, including ability to challenge teams and achieve excellence required Ability to thrive in a fast-paced environment required Self-starter, results-oriented required Strong change management skills and engagement to enable continuous improvement required Strong communication skills and ability to adapt according to different levels of management required Ability to negotiate and align across teams required Demonstrated ability to collaborate effectively with key stakeholders required Strong Microsoft Office skills required required Travel Requirements Must be able to travel domestic and international 10% Additional Information Daiichi Sankyo, Inc.
is an equal opportunity/affirmative action employer.
Qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
Salary Range: USD$198.160,00
- USD$297.240,00 Download Our Benefits Summary PDF
With a legacy of innovation since 1899, a presence in more than 30 countries, and more than 19,000 employees, we are advancing breakthrough therapies in oncology, cardiovascular disease, rare diseases, and immune disorders.
Guided by our 2030 vision to "be an innovative global healthcare company contributing to the sustainable development of society", we are shaping a healthier, more hopeful future for patients, their families, and society.
Job Summary The Global Oncology Medical Affairs (GOMA) Director, Program Management & Operational Excellence provides strategic planning and operational management oversight of GOMA projects, activities, and budgets.
The Director, Program Management & Operational Excellence is responsible for supporting the Head, Program Management & Operational Excellence, the assigned Global Medical Affairs Team (GMAT) or Functional Lead, and the Franchise or Function Head to deliver GOMA projects and activities successfully and in a timely manner while working in a fast-moving, matrixed organization.
The Director, Program Management & Operational Excellence is responsible acting as the "Chief of Staff" for his/her team, leading efforts to achieve overall operational excellence across all activities and projects to accelerate business in a compliant and efficient manner.
The Director, Program Management & Operational Excellence further contributes to accelerating and optimizing the business via the following responsibilities / activities: •Leading / contributing to process improvement initiatives •Ensuring streamlined and efficient communication •Escalating issues in a timely manner •Budget management and oversight of contract-to-purchase order (PO) process •Facilitating key meetings (internal GMA, cross-functional, cross-regional, vendor meetings, etc.) •Tracking of activities in terms of timing, anticipated risk, and mitigation of issues/conflict resolutions •Encouraging overall operational excellence across all activities and projects Job Description Responsibilities GMAT/Function Support In close collaboration with the Team Lead (GMAT or Function), establish a strategic plan for monitoring the activities per the Business Plan and priorities.
Support Team Lead to manage GOMA project/activities, including ensuring that the GMAT/Function team delivers projects/activities successfully and on a timely manner as per annual plan & objectives.
Establish milestones and metrics, in collaboration with GMAT/Function team, and develop a detailed project plan in order to track progress and measure impact of the activity.
Generates critical path analyses and supports scenario planning for each GMAT/Function, in order to assess if objectives are met, exceeded, or not met.
Have a strong understanding of activities, associated budget, and key contributing factors in order to anticipate potential risks and establish plan to mitigate, as appropriate.
Lead and facilitate regular internal GOMA & cross-functional/cross-regional team meetings; ensure agendas and team priorities are clear, meetings minutes are distributed, action items are completed.
Lead the budget planning and tracking process for GMAT/Function team; work with GMAT/Function Leads to provide consolidated budget/LE updates (across all activities and regions) in a timely manner with appropriate rationale.
Support GMAT/Function lead with annual Business Planning process & associated documents, including proactive engagement with internal and external stakeholders to manage plan development.
Proactively follow-up on action items and requests of GMAT/Franchise Lead.
Support GMAT/Function/Franchise Head in prioritization and planning of resources and develop rationale for annual resource planning.
Lead issue resolution meetings.
Lead risk identification, prioritization, and mitigation planning processes across the Franchise.
Manage the agendas for GMAT/Function meetings, the conduct of the GMAT/Function meetings, and the drafting of GMAT/Function meeting minutes.
Ensure full documentation of meeting discussions, decisions and action items.
Track & ensure completion of agreed action items.
Ensure appropriate archiving of project documentation.
Develop a monthly report that provides an overview of progress on all key activities, potential risks and mitigation actions.
Generate and maintain strategic integrated GOMA Franchise project plans, project timelines, high quality risk management plans, and communication plans, as needed.
Responsibilities Continued Operational Excellence Support Collaborate with Executive Director, Strategy & Operational Excellence to further strengthen operational excellence from a GOMA-wide organization perspective.
Disseminate key leadership communications throughout GMAT/Functional teams and lead issue escalation efforts when required.
Identify gaps in Global Oncology Medical Affairs processes and functional procedures that (potentially) impact program delivery and escalate appropriately to Executive Director, Strategy & Operational Excellence.
Collaborate with Executive Director, Strategy & Operational Excellence and GMAT/Functional Leads for formal presentations/communications to GOMA Head and GOMA Leadership Team.
Support Executive Director, Strategy & Operational Excellence with updates to GOMA leadership, as needed.
Integrate operational excellence best practices into regular team meetings and communications to enhance overall capabilities.
Qualifications Education Qualifications Bachelor's Degree with relevant professional experience or equivalent required advanced degree preferred Experience Qualifications 7 or More Years experience in project management with at least five years in pharmaceutical industry.
required Medical Affairs experience strongly preferred preferred Demonstrated leadership skills, especially in the areas of communication and change management required Meticulous attention to detail in all aspects of work and expert organization skills required Proven ability to drive decision making process, including ability to challenge teams and achieve excellence required Ability to thrive in a fast-paced environment required Self-starter, results-oriented required Strong change management skills and engagement to enable continuous improvement required Strong communication skills and ability to adapt according to different levels of management required Ability to negotiate and align across teams required Demonstrated ability to collaborate effectively with key stakeholders required Strong Microsoft Office skills required required Travel Requirements Must be able to travel domestic and international 10% Additional Information Daiichi Sankyo, Inc.
is an equal opportunity/affirmative action employer.
Qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
Salary Range: USD$198.160,00
- USD$297.240,00 Download Our Benefits Summary PDF
Not Specified
Administrative Professional
🏢 Beacon Hill
Salary not disclosed
Our client is seeking a proactive, organized Administrative Professional to support Investor Relations and Communications within a leading global investment firm.
This role provides administrative and operational support to multiple professionals across fundraising, communications, and IR, and requires strong attention to detail, excellent communication skills, and comfort in a fast‑paced environment.
Hours are 9:00am-5:00/6:00pm, onsite Monday-Thursday with remote Fridays.
Key Responsibilities: Manage complex calendars, schedules, and time‑sensitive meeting coordination for IR and Communications leaders Support investor and prospective‑investor meeting scheduling, confirmation, and logistics Coordinate domestic and international travel itineraries Greet and support onsite guests; coordinate conference rooms, video conferencing, and call logistics Assist in preparing meeting materials including PowerPoint presentations, Salesforce entries, reports, and proofreading all documents for accuracy Maintain CRM data (Salesforce), ensuring contacts, interactions, and meeting records are updated and accurate Support the production and organization of fundraising materials, printed decks, binders, and reports Process expenses using Concur and maintain accurate records across the team Maintain organized file structures and ensure confidentiality in all documentation Support special projects, events, and ad‑hoc operational needs Qualifications: Bachelor's degree strongly preferred 3-5+ years of administrative experience within professional services; IR or sales support experience a strong plus Strong communication, interpersonal, and client‑facing skills Proficiency in Microsoft Office Suite with strong PowerPoint and Excel familiarity Experience with Salesforce or other CRM platforms preferred Highly organized with the ability to manage multiple professionals and shifting priorities Strong attention to detail and commitment to accuracy Proactive, dependable, team‑oriented, and comfortable taking initiative Compensation/Benefits: Up to $115K-$120K base salary + paid overtime +discretionary bonus 100% employer‑paid medical benefits starting day one Fully catered breakfast and lunch; onsite gym with Pelotons PTO package Equity Participation Plan (significant firmwide profit‑sharing mechanism) Fertility and family planning benefits through Maven Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply.
California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment.
This form will be used for reporting purposes only and will be kept separate from all other records.
Company Profile: Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement.
Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries.
Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.
Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting .
Benefits Information: Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility.
Upon successfully being hired, details will be provided related to our benefit offerings.
We look forward to working with you.
Beacon Hill.
Employing the Future (TM)
This role provides administrative and operational support to multiple professionals across fundraising, communications, and IR, and requires strong attention to detail, excellent communication skills, and comfort in a fast‑paced environment.
Hours are 9:00am-5:00/6:00pm, onsite Monday-Thursday with remote Fridays.
Key Responsibilities: Manage complex calendars, schedules, and time‑sensitive meeting coordination for IR and Communications leaders Support investor and prospective‑investor meeting scheduling, confirmation, and logistics Coordinate domestic and international travel itineraries Greet and support onsite guests; coordinate conference rooms, video conferencing, and call logistics Assist in preparing meeting materials including PowerPoint presentations, Salesforce entries, reports, and proofreading all documents for accuracy Maintain CRM data (Salesforce), ensuring contacts, interactions, and meeting records are updated and accurate Support the production and organization of fundraising materials, printed decks, binders, and reports Process expenses using Concur and maintain accurate records across the team Maintain organized file structures and ensure confidentiality in all documentation Support special projects, events, and ad‑hoc operational needs Qualifications: Bachelor's degree strongly preferred 3-5+ years of administrative experience within professional services; IR or sales support experience a strong plus Strong communication, interpersonal, and client‑facing skills Proficiency in Microsoft Office Suite with strong PowerPoint and Excel familiarity Experience with Salesforce or other CRM platforms preferred Highly organized with the ability to manage multiple professionals and shifting priorities Strong attention to detail and commitment to accuracy Proactive, dependable, team‑oriented, and comfortable taking initiative Compensation/Benefits: Up to $115K-$120K base salary + paid overtime +discretionary bonus 100% employer‑paid medical benefits starting day one Fully catered breakfast and lunch; onsite gym with Pelotons PTO package Equity Participation Plan (significant firmwide profit‑sharing mechanism) Fertility and family planning benefits through Maven Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply.
California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment.
This form will be used for reporting purposes only and will be kept separate from all other records.
Company Profile: Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement.
Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries.
Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.
Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting .
Benefits Information: Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility.
Upon successfully being hired, details will be provided related to our benefit offerings.
We look forward to working with you.
Beacon Hill.
Employing the Future (TM)
Not Specified
B
PFS Professional Medical Billing Specialist - 40 hrs/wk.
Salary not disclosed
PURPOSE OF THIS POSITION This position is responsible for all medical claims including pre-billing and follow up activities for delayed claims by ensuring, through various activities, that claims are clean and should be paid promptly by insurers without requiring further intervention.
This staff member performs all pre-claim submission activities, including verifying existing information is accurate, determining when additional data is needed, and collecting necessary details to ensure claims are complete.
Additionally, this individual follows departmental productivity and quality control measures that support the organization’s operational goals.
This position promotes revenue integrity and accurate reimbursement for the organization by ensuring timely and accurate billing, timely payer follow-up activities and collection of accounts.
JOB DUTIES/RESPONSIBILITIES Duty 1: Maintains a thorough understanding and education of federal and state regulations and payer specific policies and requirements to promote compliant claims submission practices.
Adheres to HIPAA related privacy, security and transaction & code set regulations in compliance with the federal guidelines.
Accurately documents all account activity.
Duty 2: Accurately and efficiently works daily electronic billing file through the organization’s billing system by resolving all necessary corrections with valid resolution to obtain a clean first-time reimbursement.
Duty 3: Corrects all claims issues prior to submission which may be, but are not limited to, quality audits of patient demographic information and insurance eligibility, cross referencing with previous services, verifying payer authorizations, identifies and bills missing and late charges and corrects all necessary discrepancies.
Submits required clinical documentation for submission with claims and collaborates with additional departments of the hospital to ensure claims are ready for billing and first-time payment.
Duty 4: Educates staff in other departments when existing documentation is not sufficient for billing.
Duty 5: Prepares and submits manual insurance claims to payers who do not accept electronic claims or who require special handling.
Duty 6: Monitors and analyzes error reports to identify significant trends, process improvements or efficiencies and increase accuracy to achieve the overall goals of the department and organization.
Duty 7: Monitors outstanding billing holds, escalates accounts as necessary, accurately works delayed claims and reports any trends, issues or findings to supervisor.
Duty 8: Observes best practice billing, follow up and customer service activities and reports any suspected compliance issues to supervisor.
Duty 9: Identifies high-risk accounts, prioritizes follow up efforts, efficiently contacts various insurance payors to determine reasons for outstanding claims and proactively communicates to facilitate timely payment of submitted claims.
Duty 10: Investigates any over/underpayments and communicates with payers when necessary to rectify any pending or delayed claims.
Duty 11: Proactively recognizes and rectifies any issues to prevent future insurance payor audits and communicates findings promptly to leadership.
Duty 12: Regularly attends and actively participates in staff meetings, training and continuing education that aligns with recognized improvement opportunities, payer policies and procedures and ensures to maintain up to date certifications.
Duty 13: The above duties reflect the general duties considered necessary to describe the principal functions of the job as identified and should not be considered a detailed description of all the work requirements that may be inherent to the position.
REQUIRED QUALIFICATIONS High school graduate or GED equivalent CPFSS certifications required within 12 months of hire (PRN status does not require certification) Familiarity with medical terminology and an understanding of HIPAA requirements Ability to perform project work which may require independent work or collaboration with others Proficient in Microsoft Office Programs, especially Excel Ability to manage multiple tasks and complex issues with excellent time management & organizational skills Demonstrated problem solving skills with excellent self-direction and creative solutions for operational efficiencies Adapts positively to changes in the working setting with ease A valid driver's license is required (if you do not have a valid Ohio driver’s license you must obtain one within 30 days of your residency in the state).
You must also meet BVHS's company fleet policy and insurance company requirements, and any other requirements that may be required to operate a vehicle.
Individual must be able to demonstrate the knowledge and skills necessary to provide care appropriate to the age of the patient served on his/her assigned unit/department.
The individual must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient status.
Must be able to interpret the appropriate information needed to identify each patient’s requirements relative to their age-specific needs and to provide the care needed as described in the area’s policies and procedures PREFERRED QUALIFICATIONS Associate’s degree, CPC certification or 2-3 years of experience in medical billing, coding or other revenue cycle functions preferred Conversant with various code sets (e.g., ICD-10, CPT, HCPCS, Modifiers, etc.) Familiarity with data elements on standard billing forms (e.g., CMS-1500) PHYSICAL DEMANDS This position requires a full range of body motion with intermittent activities in walking, lifting, bending, squatting, climbing, kneeling, and twisting.
The associate will be required to sit for five hours a day.
The individual must be able to lift ten to twenty pounds and reach work above the shoulders.
This position requires corrected vision and hearing in the normal range.
The individual must have excellent eye-hand coordination and verbal communication skills to perform daily tasks.
This staff member performs all pre-claim submission activities, including verifying existing information is accurate, determining when additional data is needed, and collecting necessary details to ensure claims are complete.
Additionally, this individual follows departmental productivity and quality control measures that support the organization’s operational goals.
This position promotes revenue integrity and accurate reimbursement for the organization by ensuring timely and accurate billing, timely payer follow-up activities and collection of accounts.
JOB DUTIES/RESPONSIBILITIES Duty 1: Maintains a thorough understanding and education of federal and state regulations and payer specific policies and requirements to promote compliant claims submission practices.
Adheres to HIPAA related privacy, security and transaction & code set regulations in compliance with the federal guidelines.
Accurately documents all account activity.
Duty 2: Accurately and efficiently works daily electronic billing file through the organization’s billing system by resolving all necessary corrections with valid resolution to obtain a clean first-time reimbursement.
Duty 3: Corrects all claims issues prior to submission which may be, but are not limited to, quality audits of patient demographic information and insurance eligibility, cross referencing with previous services, verifying payer authorizations, identifies and bills missing and late charges and corrects all necessary discrepancies.
Submits required clinical documentation for submission with claims and collaborates with additional departments of the hospital to ensure claims are ready for billing and first-time payment.
Duty 4: Educates staff in other departments when existing documentation is not sufficient for billing.
Duty 5: Prepares and submits manual insurance claims to payers who do not accept electronic claims or who require special handling.
Duty 6: Monitors and analyzes error reports to identify significant trends, process improvements or efficiencies and increase accuracy to achieve the overall goals of the department and organization.
Duty 7: Monitors outstanding billing holds, escalates accounts as necessary, accurately works delayed claims and reports any trends, issues or findings to supervisor.
Duty 8: Observes best practice billing, follow up and customer service activities and reports any suspected compliance issues to supervisor.
Duty 9: Identifies high-risk accounts, prioritizes follow up efforts, efficiently contacts various insurance payors to determine reasons for outstanding claims and proactively communicates to facilitate timely payment of submitted claims.
Duty 10: Investigates any over/underpayments and communicates with payers when necessary to rectify any pending or delayed claims.
Duty 11: Proactively recognizes and rectifies any issues to prevent future insurance payor audits and communicates findings promptly to leadership.
Duty 12: Regularly attends and actively participates in staff meetings, training and continuing education that aligns with recognized improvement opportunities, payer policies and procedures and ensures to maintain up to date certifications.
Duty 13: The above duties reflect the general duties considered necessary to describe the principal functions of the job as identified and should not be considered a detailed description of all the work requirements that may be inherent to the position.
REQUIRED QUALIFICATIONS High school graduate or GED equivalent CPFSS certifications required within 12 months of hire (PRN status does not require certification) Familiarity with medical terminology and an understanding of HIPAA requirements Ability to perform project work which may require independent work or collaboration with others Proficient in Microsoft Office Programs, especially Excel Ability to manage multiple tasks and complex issues with excellent time management & organizational skills Demonstrated problem solving skills with excellent self-direction and creative solutions for operational efficiencies Adapts positively to changes in the working setting with ease A valid driver's license is required (if you do not have a valid Ohio driver’s license you must obtain one within 30 days of your residency in the state).
You must also meet BVHS's company fleet policy and insurance company requirements, and any other requirements that may be required to operate a vehicle.
Individual must be able to demonstrate the knowledge and skills necessary to provide care appropriate to the age of the patient served on his/her assigned unit/department.
The individual must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient status.
Must be able to interpret the appropriate information needed to identify each patient’s requirements relative to their age-specific needs and to provide the care needed as described in the area’s policies and procedures PREFERRED QUALIFICATIONS Associate’s degree, CPC certification or 2-3 years of experience in medical billing, coding or other revenue cycle functions preferred Conversant with various code sets (e.g., ICD-10, CPT, HCPCS, Modifiers, etc.) Familiarity with data elements on standard billing forms (e.g., CMS-1500) PHYSICAL DEMANDS This position requires a full range of body motion with intermittent activities in walking, lifting, bending, squatting, climbing, kneeling, and twisting.
The associate will be required to sit for five hours a day.
The individual must be able to lift ten to twenty pounds and reach work above the shoulders.
This position requires corrected vision and hearing in the normal range.
The individual must have excellent eye-hand coordination and verbal communication skills to perform daily tasks.
Not Specified
D
Sr Systems Security Engineer
Salary not disclosed
The Sr.
System Security Engineer will be essential in safeguarding the client’s critical systems and infrastructure by spearheading the design, implementation, and management of comprehensive security strategies.
In this role, the Sr.
System Security Engineer will be the hands-on and the sole System Security Engineer which demands a self-motivated and highly proactive individual capable of proactively ensuring and maintaining system and security integrity of client systems by engaging and driving efforts forward in an independent manner.
leverage deep technical expertise to build and secure robust systems that protect against evolving threats.
Day-to-day responsibilities includes the development of security solutions, ensuring the hardening of network, Linux-based, and Windows system.
strong problem-solving abilities enabling the ability to diagnose complex security issues and deliver timely, effective solutions.
securing cloud environments such as AWS, Azure, or GCP, as well as containerized platforms like Docker and Kubernetes, and ensuring that all systems meet DISA-STIG security standards work directly with other security team members in ensuring uptime and compliance of the various security tools and processes.
Exceptional analytical and problem-solving skills is required to diagnose complex security issues and deliver robust, timely solutions.
Resource must also have excellent verbal and written communication skills to effectively report security findings, communicate risk, and collaborate with diverse teams and leadership .
Minimum Qualifications Bachelor’s Degree in Computer Science, Engineering, or other Engineering or Technical discipline or equivalent relevant experience.
Master’s Degree preferred.
10+ years of experience in information systems security Candidates must be US citizens with ability to pass a federal government background investigation for access to sensitive information.
No dual citizenship allowed per agency requirements.
Other Job Specific Skills Excellent verbal and written communication skills.
Deep, hands-on experience with Linux operating systems (e.g., RHEL, CentOS, Ubuntu), including system internals, administration, Linux template hardening, and troubleshooting.
Hands-on Microsoft Windows knowledge such as Active Directory Security, System Hardening & Configuration, Windows Security Stack, and Logging and Monitoring (Windows Event Logs, Sysmon, and integration with SIEM systems for threat detection).
Hands-on experience with Infrastructure Hardening and Configuration of on premise and cloud based servers, network devices, and hypervisors.
Includes engineering and maintenance of secure networks through use of firewalls, VLAN segmentation, and ACLs configuration.
Advanced proficiency in scripting languages such as Python and Bash to automate tasks and build security tools.
Experience securing cloud environments (e.g., AWS, Azure, GCP) and containerization technologies like Docker and Kubernetes.
Strong understanding of network security, protocols (TCP/IP), firewalls, encryption, and authentication systems.
Proficiency with industry-standard security frameworks like the PCI-DSS, SOC 2, NIST, ISO etc.
Proficiency with tools for vulnerability scanning (Tenable Nessus), network tools (Cisco FMC, Extrahop,etc) , SIEM (Splunk), EDR (Trellix) and other various toolsets.
#cjpost Deep, hands-on experience with Linux operating systems (e.g., RHEL, CentOS, Ubuntu), including system internals, administration, Linux template hardening, and troubleshooting.
Hands-on Microsoft Windows knowledge such as Active Directory Security, System Hardening & Configuration, Windows Security Stack, and Logging and Monitoring (Windows Event Logs, Sysmon, and integration with SIEM systems for threat detection).
Hands-on experience with Infrastructure Hardening and Configuration of on premise and cloud based servers, network devices, and hypervisors.
Includes engineering and maintenance of secure networks through use of firewalls, VLAN segmentation, and ACLs configuration.
Advanced proficiency in scripting languages such as Python and Bash to automate tasks and build security tools.
Experience securing cloud environments (e.g., AWS, Azure, GCP) and containerization technologies like Docker and Kubernetes.
Strong understanding of network security, protocols (TCP/IP), firewalls, encryption, and authentication systems.
Proficiency with industry-standard security frameworks like the PCI-DSS, SOC 2, NIST, ISO etc.
Proficiency with tools for vulnerability scanning (Tenable Nessus), network tools (Cisco FMC, Extrahop,etc) , SIEM (Splunk), EDR (Trellix) and other various toolsets.
System Security Engineer will be essential in safeguarding the client’s critical systems and infrastructure by spearheading the design, implementation, and management of comprehensive security strategies.
In this role, the Sr.
System Security Engineer will be the hands-on and the sole System Security Engineer which demands a self-motivated and highly proactive individual capable of proactively ensuring and maintaining system and security integrity of client systems by engaging and driving efforts forward in an independent manner.
leverage deep technical expertise to build and secure robust systems that protect against evolving threats.
Day-to-day responsibilities includes the development of security solutions, ensuring the hardening of network, Linux-based, and Windows system.
strong problem-solving abilities enabling the ability to diagnose complex security issues and deliver timely, effective solutions.
securing cloud environments such as AWS, Azure, or GCP, as well as containerized platforms like Docker and Kubernetes, and ensuring that all systems meet DISA-STIG security standards work directly with other security team members in ensuring uptime and compliance of the various security tools and processes.
Exceptional analytical and problem-solving skills is required to diagnose complex security issues and deliver robust, timely solutions.
Resource must also have excellent verbal and written communication skills to effectively report security findings, communicate risk, and collaborate with diverse teams and leadership .
Minimum Qualifications Bachelor’s Degree in Computer Science, Engineering, or other Engineering or Technical discipline or equivalent relevant experience.
Master’s Degree preferred.
10+ years of experience in information systems security Candidates must be US citizens with ability to pass a federal government background investigation for access to sensitive information.
No dual citizenship allowed per agency requirements.
Other Job Specific Skills Excellent verbal and written communication skills.
Deep, hands-on experience with Linux operating systems (e.g., RHEL, CentOS, Ubuntu), including system internals, administration, Linux template hardening, and troubleshooting.
Hands-on Microsoft Windows knowledge such as Active Directory Security, System Hardening & Configuration, Windows Security Stack, and Logging and Monitoring (Windows Event Logs, Sysmon, and integration with SIEM systems for threat detection).
Hands-on experience with Infrastructure Hardening and Configuration of on premise and cloud based servers, network devices, and hypervisors.
Includes engineering and maintenance of secure networks through use of firewalls, VLAN segmentation, and ACLs configuration.
Advanced proficiency in scripting languages such as Python and Bash to automate tasks and build security tools.
Experience securing cloud environments (e.g., AWS, Azure, GCP) and containerization technologies like Docker and Kubernetes.
Strong understanding of network security, protocols (TCP/IP), firewalls, encryption, and authentication systems.
Proficiency with industry-standard security frameworks like the PCI-DSS, SOC 2, NIST, ISO etc.
Proficiency with tools for vulnerability scanning (Tenable Nessus), network tools (Cisco FMC, Extrahop,etc) , SIEM (Splunk), EDR (Trellix) and other various toolsets.
#cjpost Deep, hands-on experience with Linux operating systems (e.g., RHEL, CentOS, Ubuntu), including system internals, administration, Linux template hardening, and troubleshooting.
Hands-on Microsoft Windows knowledge such as Active Directory Security, System Hardening & Configuration, Windows Security Stack, and Logging and Monitoring (Windows Event Logs, Sysmon, and integration with SIEM systems for threat detection).
Hands-on experience with Infrastructure Hardening and Configuration of on premise and cloud based servers, network devices, and hypervisors.
Includes engineering and maintenance of secure networks through use of firewalls, VLAN segmentation, and ACLs configuration.
Advanced proficiency in scripting languages such as Python and Bash to automate tasks and build security tools.
Experience securing cloud environments (e.g., AWS, Azure, GCP) and containerization technologies like Docker and Kubernetes.
Strong understanding of network security, protocols (TCP/IP), firewalls, encryption, and authentication systems.
Proficiency with industry-standard security frameworks like the PCI-DSS, SOC 2, NIST, ISO etc.
Proficiency with tools for vulnerability scanning (Tenable Nessus), network tools (Cisco FMC, Extrahop,etc) , SIEM (Splunk), EDR (Trellix) and other various toolsets.
Not Specified
M
Senior Engineer, Unified Communication
Salary not disclosed
CLS Generic Position Summary As a member of the professional staff, contributes a high level of specialized knowledge and skill in a discipline (e.g.
Accounting, Finance, Human Resources, Information Technology, Operations Planning & Support, Sales & Marketing) area to support department and/or function objectives.
Generally works with considerable independence, developing operating plans and related operational processes within their department and monitoring the flow of work between their department and others in alignment with broader business objectives, selecting and developing effective engineers and work teams, and developing their organization through reliable systems and processes.
Business Context Marriott Vacations Worldwide (MVW) is a leading global vacation company that offers vacation ownership, exchange, rental and resort and property management, along with related businesses, products, and services.
The Company has over 120 vacation ownership resorts and approximately 700,000 owner families in a diverse portfolio that includes some of the most iconic vacation ownership brands.
The Company also operates exchange networks and membership programs comprised of nearly 3,200 affiliated resorts in over 90 countries and territories, as well as provide management services to other resorts and lodging properties.
As a leader and innovator in the vacation ownership industry, the Company upholds the highest standards of excellence in serving its customers, investors and associates while maintaining exclusive, long-term relationships with Marriott International, Inc.
and Hyatt Hotels Corporation for the development, sales and marketing of vacation ownership products and services.
The vision of MVW is to strive to build long-lasting relationships with their Owners, Members, customers, and associates to help them live their lives to the fullest.
Innovation.
Integrity.
Excellence.
This is the story of MVW.
And while the company spans brands and businesses, decades and continents, their shared inspiration continues to drive them forward: delivering unforgettable experiences that make vacation dreams come true.
Global Technology Context The Global Technology (GT) team at Marriott Vacations Worldwide (MVW) is on a multi-year journey to modernize technical and digital products and platforms across all business lines.
This role demands a highly motivated mentor with a technical understanding of the range of resort operations technical products in solving complex business challenges.
Proven success as a mentor developing and retaining technical talent on high performing teams is required.
The incumbent is a proven leader, a consensus builder, and an integrator of people, processes, and technology.
Specific Job Summary The Unified Communications, Sr.
Engineer is responsible for all processes and technology in support of ensuring the Company’s strategic direction related to Contact Center and Resort PBX systems This role provides technical guidance to a team of engineers and the efforts of vendors and business partners to understand business requirements by developing, refining, and meeting all SLAs as required within this area of responsibility.
This critical role reports directly to the Associate Director Unified Communications while working closely with other GT disciplines, GT Security and Controls, Internal Audit, Asset Management, Procurement, and other groups as identified to ensure compliance with set requirements.
CLS Generic Expected Contributions Contributes to team, department and/or business results by performing complex quantitative and qualitative analysis for business processes and/or projects.
Often manages small projects, business processes or parts of larger ones.
Responds to, solves, and makes decisions on more complex/non-routine business requests with limited to moderate risk.
Assists more senior associates in achieving business results by: identifying opportunities to enhance the effectiveness of business processes.
participating in setting department operating plans.
achieving results against budget within scope of responsibility.
Demonstrates an awareness of personal strengths and areas for improvement and acts independently to improve and increase skills and knowledge.
Performs other duties as appropriate.
Working Relationships Global Technology Teams and Leadership Regional and Site Leadership Corporate Leadership Vendor/Suppliers POS Pod members Global Technology Services Resort End User Support Teams Resort Operations Business Leaders Specific Expected Contributions Provide oversight and technical direction to the Unified Communications engineering team: works with Associate Director to manage and develop engineers and admins, and serve as subject matter expert for the Unified Communications Engineering team on a day-to-day basis.
Responsible for supplier outcomes to ensure alignment and achievement of goals and objectives established as they relate to the Unified Communications Engineering scope.
Ensure that standards and direction are met for Corporate, Contact Center, and Resort Unified Communications Responsible for proactively preventing and reactively resolving identified issues by working closely with GT Partners, Vendors, Suppliers, and Business Leaders.
Works closely with Unified Communications Leadership, GT Security and Controls, Information Security, Business Leaders and other stakeholders to define requirements and develop new features & functionality to optimize business processes.
Manage the implementation of test strategies and matures the team’s skills by introducing progressive testing concepts that focus on efficiency but sacrifice nothing on quality.
Manage defect detection, documentation, and “confirmation of resolution” processes, ensuring that a standard approach is being followed throughout the larger Unified Communications team and that proper tooling and reporting mechanisms are in place.
Defines refining repeatable and continually improving processes.
Mature the team’s capabilities by introducing progressive concepts that focus on efficiency but sacrifice nothing on quality.
Responsible for the Team’s high-level troubleshooting processes across assigned technologies.
Ensures that a standard approach is being followed throughout the Unified Communications team and that proper tooling and reporting are in place.
Encourage a sense of accountability across the organization to foster a culture that “owns” all misses and uses them to drive future process improvements.
Understand the business’s objectives and partner with Unified Communications Leadership to build alignment and buy-in across a global community.
Partner with Unified Communications Leadership to motivate all team members to deliver high quality projects within time and budget.
Maintain vendor relationships and technology road maps, evaluate new technologies for compatibility and security compliance, contribute to endpoint lifecycle management discipline for timely delivery of new services.
Coordinate after-hours support when needed for changes and/or incidents management Assists and provides technical guides to less senior associates in achieving business results Identify opportunities to enhance the effectiveness of business processes.
Provide training and technical guidance to less senior staff, where appropriate, and serve as point-of-contact for problem resolution.
Participate in setting department operating plans.
Research new and innovative solutions and stays informed of industry best practices to promote efficiencies and increased maturity of Endpoint Engineering technologies.
Proactively engages with business and provides updates to leadership on open activities or escalations.
CLS Generic Candidate Profile Successful candidates should possess knowledge, experience and demonstrate leadership skills as follows: Generally, a professional position with specific knowledge in a discipline (e.g., Accounting, Human Resources, Information Resources).
College degree and/or relevant experience typically required.
Specific Candidate Profile Education BS/MS Degree in Engineering or equivalent work experience related to Endpoint Engineering technologies noted previously.
Certifications Preferred ITIL Foundation Certification Project Management Certification Relevant certifications in Network+, CCNA, AWS foundation, MS Foundation, project management, or relevant technologies Experience At least 5 years of Contact Center Technology experience and/or Resort Telephony experience At least 3 years of experience working with APIs and using various authentication methods At least 1 year Resort Telephony experience Project coordination/lead on a global level Skills/Attributes Analytical and Strategic Thinking Advanced knowledge of Contact Center Technologies, WFM, Call & Screen Recording, Reporting, Performance Management, E911 and TCPA Compliances, Voicemail, PMS, Resort Telephony, Scripting, IVR routing Advanced knowledge of common, industry leading Contact Center and Resort PBX configuration methodologies, with awareness of when and how to rely on them Technical Demonstrated experience with collaboration tools (audio, video, web, phone) High Level Experience designing, testing, and deploying IVR Scripts, dialer configurations, interfacing PMS with business systems and PBX/VM, Call Flows etc Advanced knowledge in the Functionality of Contact Center Technologies and Resort PBX systems both on premises and SaaS Project Management Skills ITIL Foundation certification (or higher) a plus, Project Management certification desirable Prior experience leading a team of Unified Communications Engineers with track record of successfully validating and delivering high quality products Experience with Service Now, CA, Jira or similar work management tools required Interpersonal Skills Impeccable communication skills, adept at communicating to all levels of the organization and to a global audience through a wide range of analog and digital formats (verbal, written, presentational, virtual, etc.) Additional Attributes Able to work at a fast pace and encourage others to do so as well Highly self-motivated, self-directed, and detail oriented with the ability to effectively prioritize and execute on tasks and initiatives Basic understanding of Python Fluent in JSON and Visual Basic Required Experience Nice CXone Service Now MS Office Suite i.e.
Visio, Excel, Power Point Preferred Experience 14IP IEX Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
Accounting, Finance, Human Resources, Information Technology, Operations Planning & Support, Sales & Marketing) area to support department and/or function objectives.
Generally works with considerable independence, developing operating plans and related operational processes within their department and monitoring the flow of work between their department and others in alignment with broader business objectives, selecting and developing effective engineers and work teams, and developing their organization through reliable systems and processes.
Business Context Marriott Vacations Worldwide (MVW) is a leading global vacation company that offers vacation ownership, exchange, rental and resort and property management, along with related businesses, products, and services.
The Company has over 120 vacation ownership resorts and approximately 700,000 owner families in a diverse portfolio that includes some of the most iconic vacation ownership brands.
The Company also operates exchange networks and membership programs comprised of nearly 3,200 affiliated resorts in over 90 countries and territories, as well as provide management services to other resorts and lodging properties.
As a leader and innovator in the vacation ownership industry, the Company upholds the highest standards of excellence in serving its customers, investors and associates while maintaining exclusive, long-term relationships with Marriott International, Inc.
and Hyatt Hotels Corporation for the development, sales and marketing of vacation ownership products and services.
The vision of MVW is to strive to build long-lasting relationships with their Owners, Members, customers, and associates to help them live their lives to the fullest.
Innovation.
Integrity.
Excellence.
This is the story of MVW.
And while the company spans brands and businesses, decades and continents, their shared inspiration continues to drive them forward: delivering unforgettable experiences that make vacation dreams come true.
Global Technology Context The Global Technology (GT) team at Marriott Vacations Worldwide (MVW) is on a multi-year journey to modernize technical and digital products and platforms across all business lines.
This role demands a highly motivated mentor with a technical understanding of the range of resort operations technical products in solving complex business challenges.
Proven success as a mentor developing and retaining technical talent on high performing teams is required.
The incumbent is a proven leader, a consensus builder, and an integrator of people, processes, and technology.
Specific Job Summary The Unified Communications, Sr.
Engineer is responsible for all processes and technology in support of ensuring the Company’s strategic direction related to Contact Center and Resort PBX systems This role provides technical guidance to a team of engineers and the efforts of vendors and business partners to understand business requirements by developing, refining, and meeting all SLAs as required within this area of responsibility.
This critical role reports directly to the Associate Director Unified Communications while working closely with other GT disciplines, GT Security and Controls, Internal Audit, Asset Management, Procurement, and other groups as identified to ensure compliance with set requirements.
CLS Generic Expected Contributions Contributes to team, department and/or business results by performing complex quantitative and qualitative analysis for business processes and/or projects.
Often manages small projects, business processes or parts of larger ones.
Responds to, solves, and makes decisions on more complex/non-routine business requests with limited to moderate risk.
Assists more senior associates in achieving business results by: identifying opportunities to enhance the effectiveness of business processes.
participating in setting department operating plans.
achieving results against budget within scope of responsibility.
Demonstrates an awareness of personal strengths and areas for improvement and acts independently to improve and increase skills and knowledge.
Performs other duties as appropriate.
Working Relationships Global Technology Teams and Leadership Regional and Site Leadership Corporate Leadership Vendor/Suppliers POS Pod members Global Technology Services Resort End User Support Teams Resort Operations Business Leaders Specific Expected Contributions Provide oversight and technical direction to the Unified Communications engineering team: works with Associate Director to manage and develop engineers and admins, and serve as subject matter expert for the Unified Communications Engineering team on a day-to-day basis.
Responsible for supplier outcomes to ensure alignment and achievement of goals and objectives established as they relate to the Unified Communications Engineering scope.
Ensure that standards and direction are met for Corporate, Contact Center, and Resort Unified Communications Responsible for proactively preventing and reactively resolving identified issues by working closely with GT Partners, Vendors, Suppliers, and Business Leaders.
Works closely with Unified Communications Leadership, GT Security and Controls, Information Security, Business Leaders and other stakeholders to define requirements and develop new features & functionality to optimize business processes.
Manage the implementation of test strategies and matures the team’s skills by introducing progressive testing concepts that focus on efficiency but sacrifice nothing on quality.
Manage defect detection, documentation, and “confirmation of resolution” processes, ensuring that a standard approach is being followed throughout the larger Unified Communications team and that proper tooling and reporting mechanisms are in place.
Defines refining repeatable and continually improving processes.
Mature the team’s capabilities by introducing progressive concepts that focus on efficiency but sacrifice nothing on quality.
Responsible for the Team’s high-level troubleshooting processes across assigned technologies.
Ensures that a standard approach is being followed throughout the Unified Communications team and that proper tooling and reporting are in place.
Encourage a sense of accountability across the organization to foster a culture that “owns” all misses and uses them to drive future process improvements.
Understand the business’s objectives and partner with Unified Communications Leadership to build alignment and buy-in across a global community.
Partner with Unified Communications Leadership to motivate all team members to deliver high quality projects within time and budget.
Maintain vendor relationships and technology road maps, evaluate new technologies for compatibility and security compliance, contribute to endpoint lifecycle management discipline for timely delivery of new services.
Coordinate after-hours support when needed for changes and/or incidents management Assists and provides technical guides to less senior associates in achieving business results Identify opportunities to enhance the effectiveness of business processes.
Provide training and technical guidance to less senior staff, where appropriate, and serve as point-of-contact for problem resolution.
Participate in setting department operating plans.
Research new and innovative solutions and stays informed of industry best practices to promote efficiencies and increased maturity of Endpoint Engineering technologies.
Proactively engages with business and provides updates to leadership on open activities or escalations.
CLS Generic Candidate Profile Successful candidates should possess knowledge, experience and demonstrate leadership skills as follows: Generally, a professional position with specific knowledge in a discipline (e.g., Accounting, Human Resources, Information Resources).
College degree and/or relevant experience typically required.
Specific Candidate Profile Education BS/MS Degree in Engineering or equivalent work experience related to Endpoint Engineering technologies noted previously.
Certifications Preferred ITIL Foundation Certification Project Management Certification Relevant certifications in Network+, CCNA, AWS foundation, MS Foundation, project management, or relevant technologies Experience At least 5 years of Contact Center Technology experience and/or Resort Telephony experience At least 3 years of experience working with APIs and using various authentication methods At least 1 year Resort Telephony experience Project coordination/lead on a global level Skills/Attributes Analytical and Strategic Thinking Advanced knowledge of Contact Center Technologies, WFM, Call & Screen Recording, Reporting, Performance Management, E911 and TCPA Compliances, Voicemail, PMS, Resort Telephony, Scripting, IVR routing Advanced knowledge of common, industry leading Contact Center and Resort PBX configuration methodologies, with awareness of when and how to rely on them Technical Demonstrated experience with collaboration tools (audio, video, web, phone) High Level Experience designing, testing, and deploying IVR Scripts, dialer configurations, interfacing PMS with business systems and PBX/VM, Call Flows etc Advanced knowledge in the Functionality of Contact Center Technologies and Resort PBX systems both on premises and SaaS Project Management Skills ITIL Foundation certification (or higher) a plus, Project Management certification desirable Prior experience leading a team of Unified Communications Engineers with track record of successfully validating and delivering high quality products Experience with Service Now, CA, Jira or similar work management tools required Interpersonal Skills Impeccable communication skills, adept at communicating to all levels of the organization and to a global audience through a wide range of analog and digital formats (verbal, written, presentational, virtual, etc.) Additional Attributes Able to work at a fast pace and encourage others to do so as well Highly self-motivated, self-directed, and detail oriented with the ability to effectively prioritize and execute on tasks and initiatives Basic understanding of Python Fluent in JSON and Visual Basic Required Experience Nice CXone Service Now MS Office Suite i.e.
Visio, Excel, Power Point Preferred Experience 14IP IEX Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
Not Specified
Senior Project Manager
Salary not disclosed
Job Title: Senior Project Manager Job Location: Hillsboro, OR Zip Code: 97124 Top 3/5 Skills: PMP, IT Project Management, Data Visualization (Tableau, Spotfire, PowerBI), SDLC (Agile, Waterfall), MS Project/Smartsheets Day Shift-8:00am to 4:30 PM, Onsite position
- possibility for hybrid Description: As a Senior Project Manager, you will be part of the Hillsboro Innovative Therapies (HIT) Project Management team in the newly formed Pharma Technical Cell and Gene Therapy organization (PTC).
This growing organization is working with groups across client, partners and contract manufacturing organizations to establish capabilities for new cell and gene therapy products This Senior Project Manager role will provide organizational support, leadership, project management and business operations expertise to HIT.
Additionally, this position must effectively manage the projects across global locations and time zones and be able to travel internationally as needed.
Areas of focus include: Project management of application or infrastructure projects that are of high complexity and risk.
Accountability for the successful implementation of technical solutions through effective project controls, planning and execution throughout all phases of our project management methodology.
Responsibility for managing assigned resources, effectively tracking and reporting budgets and financial forecasts, creating and tracking detailed project plans.
Facilitating project meetings as well as proactively controlling project scope, risks and issues.
The successful candidate will ensure project execution and alignment with the overall business model and is accountable for the successful implementation of technical solutions through effective project controls, planning and execution throughout all phases of our project management methodology.
The HIT and PTC (Pharma Technical Cell & Gene Therapy) organization is highly matrixed and cross functional, requiring an individual with outstanding leadership, collaboration, communication, negotiation, facilitation and influencing skills.
Responsibilities: Effectively manage projects: define project objectives, requirements, and assumptions necessary to develop project charter and project plans.
Identify, acquire, and lead multifunctional, global project teams (project team sizes 15-60) Manage relationships with various technology and business communities to achieve project objectives Plan and manage the project scope, schedule, and budget to fulfill objectives and satisfy project requirements and strategy.
Develop, drive and maintain integrated project plans, and timelines aligning project tactics with project strategy.
Lead, coordinate, facilitate, and motivate all associated project resources to gain alignment on project goals and deliverables.
Facilitate and lead effective project meetings and workshops, manage change and conflict, and develop resource planning estimates to manage project workload and productivity.
Create agenda topics and facilitate project/team meetings; writes/reviews meeting minutes.
Implement lean project and portfolio management practices.
Apply strong project management and business operations skills and experience in the creation, maintenance and improvement of business processes and tools to support the PTC organization.
Support creation and maintenance of portfolio reports to facilitate communication and alignment across workstreams.
Support team business processes and tools, ensuring timely updates and driving continuous improvement.
Identify and apply systematic quality activities to ensure that projects employ all processes needed to meet Computer System Validation directives Design and implement improvements where necessary / appropriate to improve operational efficiencies Lead and conduct risk management planning, identification, analysis and monitoring on projects within project teams, ensuring risks have appropriate mitigation and contingency plans.
Formulate risk mitigation strategies and recommend solutions Manage the processes required to ensure timely and appropriate generation, collection, distribution, storage, retrieval, and ultimate disposition of project information and documentation necessary for successful communications across all stakeholders and any required updates to living system documents for validated systems Qualifications: BA/BS with a minimum of 5-8 years of project management experience in the Pharmaceutical/Biotech or Informatics / IT industry.
Prefer 10-12 years project management experience PMP certification or certification in-progress preferred Experience supporting technical development and transfer activities with a focus on cell and gene therapy preferred.
Ideal candidate has previous experience working with external collaborators.
Excellent PowerPoint, collaboration systems and g-suite skills (or similar).
Experience with MS Project or Smartsheet and data visualization tools (e.g.
Tableau or Spotfire) is required.
Excellent written and verbal skills.
Demonstrates effective communication skills and integrates team members, internal and external partners to achieve team goals.
Must be proactive, with excellent interpersonal skills and ability to work collaboratively and flexibly in multiple teams.
Ability to work in a dynamic, matrixed team environment and effectively manage change.
Willing to travel up to 10% of time (future) 7+ years of experience as a successful Information Technology Project Manager using structured project management processes Deep understanding of various SDLCs (Waterfall, Agile, iterative, etc.) Deep understanding of technology infrastructures Demonstrated competency planning and tracking project schedules with clearly-defined critical paths Ability to manage mid-level, multifunctional projects across multiple global locations Proven ability to obtain results in a global, matrix environment Track record of delivering projects on time and on budget Ability to see the interrelationship of a project across "the big picture" and understand its dependency on other projects in the program as required Excellent oral and written communication skills, as well as presentation abilities Demonstrated success communicating across a variety of audiences, including business people and technologists (both up and down the organization) Exceptional listening, problem solving, negotiation, and facilitation skills Proven leadership abilities and emotional intelligence Demonstrated success handling initiatives of significant complexity and risk Plus: Experience within the Pharmaceutical and BioTech industry Plus: Experience managing IT projects in GxP validated environments Plus: Experience managing offshore contract resources Plus: Experience with ERP, LIMS and PKM systems Advance your career with Mindlance! We have been connecting talented IT professionals with world-class companies since 1999.
Mindlance is here to help you to find the perfect fit with just the right company.
Currently, we are seeking a Senior Sourcing Manager for an exciting career growth opportunity.
Make your next big career move with the kind of position that will allow you to be genuinely passionate about the work you do! Our recruiters will work closely with you to help you get the edge over the competition.
Let Mindlance advocate for you – apply today! “Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of – Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.”
- possibility for hybrid Description: As a Senior Project Manager, you will be part of the Hillsboro Innovative Therapies (HIT) Project Management team in the newly formed Pharma Technical Cell and Gene Therapy organization (PTC).
This growing organization is working with groups across client, partners and contract manufacturing organizations to establish capabilities for new cell and gene therapy products This Senior Project Manager role will provide organizational support, leadership, project management and business operations expertise to HIT.
Additionally, this position must effectively manage the projects across global locations and time zones and be able to travel internationally as needed.
Areas of focus include: Project management of application or infrastructure projects that are of high complexity and risk.
Accountability for the successful implementation of technical solutions through effective project controls, planning and execution throughout all phases of our project management methodology.
Responsibility for managing assigned resources, effectively tracking and reporting budgets and financial forecasts, creating and tracking detailed project plans.
Facilitating project meetings as well as proactively controlling project scope, risks and issues.
The successful candidate will ensure project execution and alignment with the overall business model and is accountable for the successful implementation of technical solutions through effective project controls, planning and execution throughout all phases of our project management methodology.
The HIT and PTC (Pharma Technical Cell & Gene Therapy) organization is highly matrixed and cross functional, requiring an individual with outstanding leadership, collaboration, communication, negotiation, facilitation and influencing skills.
Responsibilities: Effectively manage projects: define project objectives, requirements, and assumptions necessary to develop project charter and project plans.
Identify, acquire, and lead multifunctional, global project teams (project team sizes 15-60) Manage relationships with various technology and business communities to achieve project objectives Plan and manage the project scope, schedule, and budget to fulfill objectives and satisfy project requirements and strategy.
Develop, drive and maintain integrated project plans, and timelines aligning project tactics with project strategy.
Lead, coordinate, facilitate, and motivate all associated project resources to gain alignment on project goals and deliverables.
Facilitate and lead effective project meetings and workshops, manage change and conflict, and develop resource planning estimates to manage project workload and productivity.
Create agenda topics and facilitate project/team meetings; writes/reviews meeting minutes.
Implement lean project and portfolio management practices.
Apply strong project management and business operations skills and experience in the creation, maintenance and improvement of business processes and tools to support the PTC organization.
Support creation and maintenance of portfolio reports to facilitate communication and alignment across workstreams.
Support team business processes and tools, ensuring timely updates and driving continuous improvement.
Identify and apply systematic quality activities to ensure that projects employ all processes needed to meet Computer System Validation directives Design and implement improvements where necessary / appropriate to improve operational efficiencies Lead and conduct risk management planning, identification, analysis and monitoring on projects within project teams, ensuring risks have appropriate mitigation and contingency plans.
Formulate risk mitigation strategies and recommend solutions Manage the processes required to ensure timely and appropriate generation, collection, distribution, storage, retrieval, and ultimate disposition of project information and documentation necessary for successful communications across all stakeholders and any required updates to living system documents for validated systems Qualifications: BA/BS with a minimum of 5-8 years of project management experience in the Pharmaceutical/Biotech or Informatics / IT industry.
Prefer 10-12 years project management experience PMP certification or certification in-progress preferred Experience supporting technical development and transfer activities with a focus on cell and gene therapy preferred.
Ideal candidate has previous experience working with external collaborators.
Excellent PowerPoint, collaboration systems and g-suite skills (or similar).
Experience with MS Project or Smartsheet and data visualization tools (e.g.
Tableau or Spotfire) is required.
Excellent written and verbal skills.
Demonstrates effective communication skills and integrates team members, internal and external partners to achieve team goals.
Must be proactive, with excellent interpersonal skills and ability to work collaboratively and flexibly in multiple teams.
Ability to work in a dynamic, matrixed team environment and effectively manage change.
Willing to travel up to 10% of time (future) 7+ years of experience as a successful Information Technology Project Manager using structured project management processes Deep understanding of various SDLCs (Waterfall, Agile, iterative, etc.) Deep understanding of technology infrastructures Demonstrated competency planning and tracking project schedules with clearly-defined critical paths Ability to manage mid-level, multifunctional projects across multiple global locations Proven ability to obtain results in a global, matrix environment Track record of delivering projects on time and on budget Ability to see the interrelationship of a project across "the big picture" and understand its dependency on other projects in the program as required Excellent oral and written communication skills, as well as presentation abilities Demonstrated success communicating across a variety of audiences, including business people and technologists (both up and down the organization) Exceptional listening, problem solving, negotiation, and facilitation skills Proven leadership abilities and emotional intelligence Demonstrated success handling initiatives of significant complexity and risk Plus: Experience within the Pharmaceutical and BioTech industry Plus: Experience managing IT projects in GxP validated environments Plus: Experience managing offshore contract resources Plus: Experience with ERP, LIMS and PKM systems Advance your career with Mindlance! We have been connecting talented IT professionals with world-class companies since 1999.
Mindlance is here to help you to find the perfect fit with just the right company.
Currently, we are seeking a Senior Sourcing Manager for an exciting career growth opportunity.
Make your next big career move with the kind of position that will allow you to be genuinely passionate about the work you do! Our recruiters will work closely with you to help you get the edge over the competition.
Let Mindlance advocate for you – apply today! “Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of – Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.”
Not Specified
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