Proactive Interference Jobs in Usa

As a Cashier you are accountable for the customer service and sales experience including: maintaining checkout standards; assisting with general operations such as Omnichannel, recovery and inventory; and upholding performance standards relative to shrink/safety and meeting performance standards associated with the role.

Primary Responsibilities:

• Customer Service & Sales - Greets and assists customers while providing excellent customer service. Demonstrates WORTH behaviors consistently. Partners where needed for additional support. Actively and enthusiastically engages customer while working to resolve problems and assist with credit, rewards and gift card programs. Promotes Findmore and other programs intended to drive sales and enhance customer service.
• Checkout Standards - Completes checkout processes including returns and re-ticketing. Assists with the signing and merchandising standards at all checkouts while stocking and merchandising Impulse Fixtures and replenishment. Proactively calls for assistance when additional help is needed in checkout. Utilizes Point of Sale on Mobile Warrior device to support line management.
• General Operations - Assists with Omnichannel efforts as needed. Assists with recovery, put backs and fitting room maintenance as needed. Participates in annual inventory processes
• Performance Standards - Supports company shrink and safety initiatives. Meets established performance standards for the role on a consistent basis, including (but not limited to) the company's iCAP program, product and service sales, customer service, profit, productivity, and attendance.

Core Competencies & Accomplishments: To achieve success at JCPenney, a Cashier will possess the following:

• Solve problems and make smart decisions that drive sales, profit or customer service; execute your work efficiently and effectively; inspire strong performance in yourself and others.
• Provide great customer service; cooperate and build positive, inclusive and respectful relationships; take accountability for your actions and outcomes
• Proactively find ways to improve the customer experience; show the confidence and courage to do what's right; take action with energy and urgency
• Results - Solves problems and makes smart decisions that drive sales, profit and customer service; executes work effectively and efficiently; holds self accountable to a high standards to achieve results; adapts quickly to changing situations with energy and a positive attitude
• Ownership - Provides great customer service; cooperates and builds positive, inclusive and respectful relationships; takes accountability for own actions and outcomes
• Intensity - Proactively finds ways to improve the customer experience; shows the confidence and courage to do what is right; takes action with energy and urgency

At this time, JCPenney does not anticipate closing this job opportunity.

What you get:

If eligible, we offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays*, and 401(k) with Company match. All associates are eligible for an associate discount on JCPenney merchandise. For paid holidays, associates who are eligible for paid vacation (MTO) are also eligible for eight paid holidays during the calendar year. All store hourly associates scheduled to work on a designated holiday will receive additional compensation. *For paid vacation days, as well as eligibility requirements for other benefits, please visit

About JCPenney:

JCPenney is the shopping destination for diverse, working American families. With inclusivity at its core, the Company's product assortment meets customers' everyday needs and helps them commemorate every special occasion with style, quality, and value. JCPenney offers a broad portfolio of fashion, apparel, home, beauty, and jewelry from national and private brands and provides personal services including salon, portrait and optical. The Company and its 50,000 associates worldwide serve customers where, when, and how they want to shop - from to more than 650 stores in the U.S. and Puerto Rico. In 2022, JCPenney celebrates 120 years as an iconic American brand by continuing its legacy of connecting with customers through shopping and community engagement.

Pay Range: USD $12.00/Hr -USD $15.00/Hr.

As a Cashier you are accountable for the customer service and sales experience including: maintaining checkout standards; assisting with general operations such as Omnichannel, recovery and inventory; and upholding performance standards relative to shrink/safety and meeting performance standards associated with the role.

Primary Responsibilities:

• Customer Service & Sales - Greets and assists customers while providing excellent customer service. Demonstrates WORTH behaviors consistently. Partners where needed for additional support. Actively and enthusiastic engages customer while working to resolve problems and assist with credit, rewards and gift card programs. Promotes Findmore and other programs intended to drive sales and enhance customer service.
• Checkout Standards - Completes checkout processes including returns and re-ticketing. Assists with the signing and merchandising standards at all checkouts while stocking and merchandising Impulse Fixtures and replenishment. Proactively calls for assistance when additional help is needed in checkout. Utilizes Point of Sale on Mobile Warrior device to support line management.
• General Operations - Assists with Omnichannel efforts as needed. Assists with recovery, put backs and fitting room maintenance as needed. Participates in annual inventory processes
• Performance Standards - Supports company shrink and safety initiatives. Meets established performance standards for the role on a consistent basis, including (but not limited to) the company's iCAP program, product and service sales, customer service, profit, productivity, and attendance.

Core Competencies & Accomplishments: To achieve success at JCPenney, a Cashier will possess the following:

• Solve problems and make smart decisions that drive sales, profit or customer service; execute your work efficiently and effectively; inspire strong performance in yourself and others.
• Provide great customer service; cooperate and build positive, inclusive and respectful relationships; take accountability for your actions and outcomes
• Proactively find ways to improve the customer experience; show the confidence and courage to do what's right; take action with energy and urgency
• Results - Solves problems and makes smart decisions that drive sales, profit and customer service; executes work effectively and efficiently; holds self accountable to a high standards to achieve results; adapts quickly to changing situations with energy and a positive attitude
• Ownership - Provides great customer service; cooperates and builds positive, inclusive and respectful relationships; takes accountability for own actions and outcomes
• Intensity - Proactively finds ways to improve the customer experience; shows the confidence and courage to do what is right; takes action with energy and urgency

At this time, JCPenney does not anticipate closing this job opportunity.

What you get:

If eligible, we offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays*, and 401(k) with Company match. All associates are eligible for an associate discount on JCPenney merchandise. For paid holidays, associates who are eligible for paid vacation (MTO) are also eligible for eight paid holidays during the calendar year. All store hourly associates scheduled to work on a designated holiday will receive additional compensation. *For paid vacation days, as well as eligibility requirements for other benefits, please visit

About JCPenney:

JCPenney is the shopping destination for diverse, working American families. With inclusivity at its core, the Company's product assortment meets customers' everyday needs and helps them commemorate every special occasion with style, quality, and value. JCPenney offers a broad portfolio of fashion, apparel, home, beauty, and jewelry from national and private brands and provides personal services including salon, portrait and optical. The Company and its 50,000 associates worldwide serve customers where, when, and how they want to shop - from to more than 650 stores in the U.S. and Puerto Rico. In 2022, JCPenney celebrates 120 years as an iconic American brand by continuing its legacy of connecting with customers through shopping and community engagement.

Pay Range: USD $12.50/Hr -USD $15.63/Hr.

Headquartered in Atlanta, Cousins is a fully integrated, self-administered and self-managed real estate investment trust (REIT). Cousins has a simple, compelling strategy: Premier urban Sun Belt office portfolio, Disciplined about capital allocation, Best-in-class balance sheet, with Strong local operating platforms. Acting through its operating partnership, Cousins Properties LP, primarily invests in Class A office buildings located in high-growth Sun Belt markets. Cousins Properties (NYSE: CUZ) develops, owns, and manages a 20 million square foot trophy office portfolio in the high-growth Sun Belt markets of Atlanta, Austin, Charlotte, Dallas, Nashville, Tampa, and Phoenix.

Founded in 1958, Cousins creates shareholder value through its extensive expertise in the development, acquisition, leasing, and management of high-quality real estate assets. The Company has a comprehensive strategy in place based on a simple platform, trophy assets, and opportunistic investments.

The Property Manager is responsible for planning, organizing, and controlling administration, operations, and fiscal management of the property. The Property Manager is the \"face\" of the Cousins Properties brand displaying unsurpassed professionalism and integrity. An effective Property Manager is project-oriented, has friendly, \"firm-but-fair\" customer relationships, and is exceptionally organized with the ability to manage multiple tasks. In addition, the property manager will manage operations and maintenance; life safety; property appearance; human resource administration as assigned; lease administration; accounting and finance; customer relations; energy conservation and environmental protection programs; and all contractual services and properties performance per the CuzWay Policy Guidelines. Specific duties and measurement methodologies may vary by property.

This position is located in Atlanta, GA. This position is on-site. This is not a remote or hybrid position.

Responsibilities:

• Coordinate customer move-ins and move-out; work with construction coordinator on customer space when appropriate and singlehandedly manage smaller scale customer space modifications
• Provide Class A quality and timely customer service while continuously developing and managing on-going projects to improve customer relations, the retail experience and property image
• Responsibly manage office administration to include employee performance management as assigned
• Conduct coordinated effort with parking operations to ensure customer satisfaction is achieved. Provide assistance to Senior Management, Leasing, Marketing and Development as needed.
• Ensure property is in compliance with governmental guidelines and regulations, file required reports; maintain appropriate documentation and effectively communicate critical information regarding building operation updates to customers.
• Effectively manage vendor contracts, including specifications, to ensure quality service is provided to the property and customers, including but not limited to contracts such as security, janitorial and landscaping services. Ensure vendors are fully qualified and in compliance with ownership requirements; formally and periodically obtain competitive bids to challenge costs and quality of operating services provided.
• Collectively with the Chief Engineer, implement and direct all efforts for fire and life safety systems, preventative maintenance systems, environmental management systems and energy management system, as appropriate
• Conduct safety meetings for customers and property management team members; perform routine site inspections for maintenance needs, safety hazards, customer abuse of common areas, landscape needs, curb appeal, signage, etc.
• Proactively stay abreast of new safety or environmental rules and regulations regarding HVAC, indoor air quality, etc.
• Proactively attend seminars, industry meeting (IREM/BOMA/BATMA) and related organizations to stay aware of current issues affecting local markets and the real estate industry

Lease Administration

• Efficiently and effectively manage commercial and retail lease agreements to ensure customer obligations to ownership are enforced and ownerships obligations to customers are met, as well as checking for general compliance, escalations, monthly charges, renewals, expirations, fees, notification updates, etc., and new amendment content

Property Accounting

• Oversee monthly financial reporting to management to ensure reporting accuracy while using Yardi
• Proactively review operating financial reports, property status reports, capital and customer improvements reports as required to identify any variances and make recommendations for improving the net operating income and cash flow for the project(s)
• Work with the Senior Accountant to produce and provide Owners with monthly, quarterly and annual reporting package
• Handle preparation of operating budgets for the assigned project(s); preparation of annual customer Rent Letter and Year-End Reconciliation (DOE, CAM bill backs and adjustments)
• Oversee utility usage, customer and retailer sub-metering reports and customer bill backs

The above statements are intended only to describe the general nature of the job and should not be construed as an all-inclusive list of position responsibilities.

Required or Preferred Knowledge, Skills and Abilities:

• A minimum of 5 years overseeing property management of a Class A multi-tenant office building; tenant build out/construction administration and management experience preferred
• A high school diploma or GED equivalent is required. A Bachelor's degree is preferred.
• Intermediate to advanced user in Microsoft Office suite (including Word, Excel, PowerPoint and Outlook) is required
• Must be responsive with an acute sense of urgency to meet the needs of others and able to respond to the property for problematic and/or emergency conditions
• Must be detail-oriented and well organized and have the ability to manage time and multiple projects efficiently and achieve the required results; must be able to define problems, collect data, establish facts, and draw valid conclusion
• Must possess strong interpersonal, verbal and written skills and an ability to work and communicate effectively with all levels of operations
• Must demonstrate ability to analyze monthly and quarterly financial reporting, cost-benefit analysis, budget forecasting, and prepare monthly packages and annual operating budgets
• Professional designation from either BOMA or IREM is preferred
• Valid driver's license is required
• Customer Service Demonstrate optimum customer service delivery while performing all job functions
• Responsiveness Need to perform responsibilities with an acute sense of urgency to meet the needs of others; respond to solve problems; willing to accept a variety of tasks associated with this position and be flexible
• Integrity - Demonstrate sound business ethics; consistently comply with organizational values; protect confidential information
• Communication - Able to clearly express ideas; present verbal information in a straightforward manner; ask questions in order to open channels of communication; listen to understand perspective of others

Cousins is an equal opportunity employer where employment decisions are based on merit, qualifications, and aptitude. The Company does not discriminate in employment opportunities or employment practices on the basis of race, color, religion, creed, sex (including gender, pregnancy, sexual orientation, and gender identity), national origin or ancestry, physical or mental disability, veteran status, age, genetic information, or any other class or characteristic protected by federal, state, or local law.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

At Briggs Industrial Solutions, our team members and our culture are just as important to the company as serving our customers. We believe our team members are the key to our success and we pride ourselves in hiring the highest quality people, placing emphasis on safety, ethics, integrity, and respect. We are an ESOP-owned company with a customer-first focus. We realize the decisions we make about investments and operating practices ultimately affect the lives of our co-workers, families, and business partners. And like those who went before us, every one of us takes that responsibility seriously. Businesses: Briggs Equipment, Briggs Earth & Ag, Briggs Truck & Rail, Briggs Warehouse Solutions. Mission Statement: Keep business moving by being proactive, accessible, knowledgeable, and above all else safe. Value Proposition: We are an ESOP-owned company with a customer-first focus. Our solutions experts help keep your business moving by being proactive, accessible, knowledgeable, and safe. Values: Balance, Respect, Integrity, Growth, Grit, Safety. Competitive benefits: 401(k), Educational Assistance, Employee Assistance Program (EAP), Employee Stock Ownership Program (ESOP), Hands On and Virtual Training, Paid Holidays, Paid Time Off. Simply stated, Briggs team members strive to do the right thing by exceeding the expectations of each other, our customers, and our community.

The Manager, Retail Finance is responsible for all retail-financing related activities for Briggs Industrial Solutions and its customers, including quoting deals, managing the leasing process from credit to funding and delivery, as well as the end of term process. The role is responsible for driving sales volume and revenue growth through leasing and loans to all Briggs Industrial Solutions verticals. Ensures all Briggs Industrial Solutions standards are adhered to and executed consistent with company direction.

• Provide leadership and direction to ensure efficiency of all financing related activities within the Finance Department and Sales Department
• Manage the financing process of quotes, credit requests, document requests, funding notifications, preparing proposals, and negotiating price or other terms
• Provide leadership, hands-on coaching, and guidance to the Finance team, while fostering a culture of accountability, professional development, and high-performance
• Maintain and develop key relationships across strategic core lending partners and identify and develop new potential external sources for customers
• Maintain current knowledge of credit and pricing guidelines with external lending sources
• Provide direction and assistance to internal/external customers on financing policies and procedures
• Analyze the financing details of past, present, and expected operations to identify development opportunities and areas of improvement
• Monitor financing activities and details to ensure that all legal and regulatory requirements are met
• Conduct finance workshops and lease training for Sales Department and Sales Leadership
• Provide reporting on revenue/profit and equipment aging
• Partner with cross-functional teams to meet customer delivery timelines
• Perform other related duties as assigned

Basic Knowledge & Competencies:

• Demonstrated ability to analyze complex financing proposals, apply accounting regulations, and communicate results with business professionals
• Excellent customer service and multi-tasking skills
• Demonstrated analytical skills in a fast-paced environment
• Excellent written and verbal communication skills, to include negotiations
• Proven ability to exhibit professionalism during stressful situations
• Ability to interface with senior leadership and navigate through organizational boundaries and proactively manage change within an organization

Previous Experience/Education:

• Bachelor's degree required, preferably in accounting, finance, or related field
• 4+ years' experience in finance and leasing required
• Microsoft Dynamics AX experience preferred
• Intermediate experience with MS Office applications (Excel, Word, etc.)

• Working conditions are normal for an office environment
• Domestic travel up to 25%
• Frequent use of hands to manipulate the keyboard, telephone, files, and other equipment
• Ability to lift up to 10 pounds

As a Cashier you are accountable for the customer service and sales experience including: maintaining checkout standards; assisting with general operations such as Omnichannel, recovery and inventory; and upholding performance standards relative to shrink/safety and meeting performance standards associated with the role.

Primary Responsibilities:

• Customer Service & Sales - Greets and assists customers while providing excellent customer service. Demonstrates WORTH behaviors consistently. Partners where needed for additional support. Actively and enthusiastically engages customer while working to resolve problems and assist with credit, rewards and gift card programs. Promotes Findmore and other programs intended to drive sales and enhance customer service.
• Checkout Standards - Completes checkout processes including returns and re-ticketing. Assists with the signing and merchandising standards at all checkouts while stocking and merchandising Impulse Fixtures and replenishment. Proactively calls for assistance when additional help is needed in checkout. Utilizes Point of Sale on Mobile Warrior device to support line management.
• General Operations - Assists with Omnichannel efforts as needed. Assists with recovery, put backs and fitting room maintenance as needed. Participates in annual inventory processes
• Performance Standards - Supports company shrink and safety initiatives. Meets established performance standards for the role on a consistent basis, including (but not limited to) the company's iCAP program, product and service sales, customer service, profit, productivity, and attendance.

Core Competencies & Accomplishments: To achieve success at JCPenney, a Cashier will possess the following:

• Solve problems and make smart decisions that drive sales, profit or customer service; execute your work efficiently and effectively; inspire strong performance in yourself and others.
• Provide great customer service; cooperate and build positive, inclusive and respectful relationships; take accountability for your actions and outcomes
• Proactively find ways to improve the customer experience; show the confidence and courage to do what's right; take action with energy and urgency
• Results - Solves problems and makes smart decisions that drive sales, profit and customer service; executes work effectively and efficiently; holds self accountable to a high standards to achieve results; adapts quickly to changing situations with energy and a positive attitude
• Ownership - Provides great customer service; cooperates and builds positive, inclusive and respectful relationships; takes accountability for own actions and outcomes
• Intensity - Proactively finds ways to improve the customer experience; shows the confidence and courage to do what is right; takes action with energy and urgency

At this time, JCPenney does not anticipate closing this job opportunity.

What you get:

If eligible, we offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays*, and 401(k) with Company match. All associates are eligible for an associate discount on JCPenney merchandise. For paid holidays, associates who are eligible for paid vacation (MTO) are also eligible for eight paid holidays during the calendar year. All store hourly associates scheduled to work on a designated holiday will receive additional compensation. *For paid vacation days, as well as eligibility requirements for other benefits, please visit

About JCPenney:

JCPenney is the shopping destination for diverse, working American families. With inclusivity at its core, the Company's product assortment meets customers' everyday needs and helps them commemorate every special occasion with style, quality, and value. JCPenney offers a broad portfolio of fashion, apparel, home, beauty, and jewelry from national and private brands and provides personal services including salon, portrait and optical. The Company and its 50,000 associates worldwide serve customers where, when, and how they want to shop - from to more than 650 stores in the U.S. and Puerto Rico. In 2022, JCPenney celebrates 120 years as an iconic American brand by continuing its legacy of connecting with customers through shopping and community engagement.

Pay Range

USD $12.00/Hr -USD $15.00/Hr.

At Intuit, our Customer Success Managers (CSMs) are trusted advisors, dedicated to helping our mid-market customers achieve success with Intuit Enterprise Suite (IES). As a CSM, you will build lasting relationships with businesses, guiding them through onboarding, product adoption, and ongoing value realization. Your role is pivotal in driving customer retention, optimizing engagement, and identifying opportunities for expansion.

You will work closely with mid-market businesses that rely on IES for financial management, payroll, HR, marketing, and cash flow automation, ensuring they maximize the platforms potential. If you thrive in a fast-paced, customer-first environment, enjoy problem-solving, and are passionate about enabling business success, this is the role for you.

Responsibilities

• Serve as a dedicated trusted advisor, ensuring customers fully leverage IES to meet their business needs.
• Own the customer lifecycle, driving product adoption and customer satisfaction.
• Conduct regular check-ins, business reviews, and proactive outreach to assess customer health and provide guidance.
• Guide customers on high level IES features, best practices, and AI-powered insights to improve efficiency and growth.
• Act as a customer advocate, anticipating challenges and coordinating with internal teams (Sales, Support, Product) to resolve issues efficiently.
• Monitor key customer success metrics, such as health scores, usage trends, and retention indicators, to identify risk and expansion opportunities.
• Proactive identification of additional Intuit product ecosystem solutions to bring value to customers needs, and collaboration with Account Managers to introduce relevant products and services.
• Lead churn prevention strategies, ensuring customers see long-term value and remain engaged.
• Provide consistent feedback to support teams, influencing enhancements that better serve mid-market businesses.

Qualifications

• 3+ years of experience in Customer Success, Account Management, or B2B Client Engagement.
• Experience working with mid-market customers, particularly in industries that require multi-entity financial management, inventory tracking, and AI-driven forecasting.
• Proven track record of driving product adoption, improving retention, and delivering business value.
• Strong problem-solving skills with the ability to proactively identify risks and implement solutions.
• Excellent communication and relationship management skills, capable of guiding customers at all levels.
• Experience in SaaS, cloud-based enterprise solutions, or financial management platforms.
• Ability to work cross-functionally with Sales, Support, and Product teams to drive seamless customer experiences.
• Data-driven mindset with proficiency in customer success tools (e.g., Quickbase, Salesforce) and analytics dashboards.

Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs. Pay offered is based on factors such as job-related knowledge, skills, experience, and work location.

Octagon Credit Investors, LLC is a 30-year-old, $34 billion below-investment grade corporate credit investment adviser focused on leveraged loan, high yield bond and structured credit (CLO debt and equity) investments. Through fundamental credit analysis and active portfolio management, Octagon's investment team identifies attractive relative value opportunities across below-investment grade asset classes, sectors, and issuers. Octagon's investment philosophy and methodology encourage and rely upon dynamic internal communication to manage portfolio risk. Over its history, the firm has applied a disciplined, repeatable, and scalable approach in its effort to generate attractive risk-adjusted returns for its investors.

Octagon is majority-owned by Conning, a leading global investment management firm with a long history of serving the insurance industry. Octagon's investment expertise is complemented by Conning's deep understanding of insurers' portfolio requirements and constraints. Octagon and Conning are part of the Generali Investments platform, an ecosystem of asset management firms operating in more than 20 countries, offering distinctive strategies and expert insights to help investors achieve long-term performance. Generali Investments is the asset management arm of the Generali Group, one of the world's largest insurance and asset management groups.

Octagon believes that providing a challenging and rewarding career, combined with a supportive work environment, incents employees to remain at the firm. Significant employee ownership and low employee turnover also underscore our culture of partnership, teamwork, and dedication to preserving investor capital across all our funds/accounts under management. We also embrace the principles of diversity, equity, and inclusion; our employees can bring the best version of themselves to work every day. We thrive in an environment where everyone's voice is heard, every idea counts, and the differences of our employees are valued.

Position Summary:

The Vice President is responsible for supporting the Distressed Investment Team's management of the restructuring and liability management processes of Octagon's stressed and distressed investments. The Vice President will also collaborate closely with industry sector analysts to develop and implement strategies for managing such investments. They will put together Investment Committee memos and facilitate discussion of restructuring/workout strategies. They will also lead or participate in restructuring negotiations for in and out of court proceedings and coordinate with internal teams (legal, trading, operations, etc.) on all administrative matters throughout the lifecycle of Octagon's distressed investments.

Essential Duties and Responsibilities:

• Assist in developing strategies for managing risk in and restructuring and working out underperforming investments
• Implement OCI's restructuring strategy through participation in Steering Committee and ad hoc group discussions and negotiations with external stakeholders
• Conduct detailed review of cooperation agreements, Transaction Support Agreements, credit agreements/indentures, and other legal documents
• Monitor existing fund portfolios of stressed and distressed investments
• Coordinate with internal stakeholders (i.e., Compliance, Legal, Accounting, Operations) regarding restructuring transactions and processes
• Proactively take on ad hoc projects and provide support for new business initiatives, as needed

Areas of Knowledge, Skills, and Abilities/Qualifications:

• JD with 4+ years of relevant experience in distressed/special situations restructuring investment banking/legal/financial advisory, or bank workout space
• Strong analytical skills and strategic thinking with exemplary attention to detail
• Strong understanding of bankruptcy, restructuring and litigation concepts, capital structures and inter-creditor issues
• Solid ability to analyze and develop creative restructuring solutions
• Outstanding reputation of professional integrity and maturity
• Highly motivated, proactive team player with a positive attitude
• Ability to multi‐task, be proactive, work independently, and work effectively under pressure (often under deadlines and changing priorities)
• Excellent written and oral communication skills
• Comfortable interacting and building relationships with all teams (including senior management) across the firm and affiliated organizations
• Ability to clearly articulate views and supporting data or rationale
• Exhibits a strong commitment to meet compliance obligations reflecting Octagon's core values of honesty and integrity; must accept responsibility for compliance in each role and comply with all applicable rules, regulations, and legal requirements

Compensation and Benefits:

• Competitive salary and eligibility for year-end performance-based bonus
• Medical, dental, vision, life, and disability insurance
• Commuter benefits
• 401(k) matching program
• Profit sharing program
• Employee Assistance Program ("EAP")
• Professional designation and licensure assistance
• Family support and leaves of absence

Contact:

Contact:

Attention: Howard Barkin, Recruitment Manager

Octagon Credit Investors is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including gender, gender identity, sexual orientation, or pregnancy), marital status, national origin, disability, age, or veteran status.

Please note that Octagon does not sponsor work visas or immigration-related employment benefits. We encourage all individual applications; please, no recruiters or agencies.

The Position

The Vice President of Colleague and Labor Relations serves as a strategic executive leader responsible for developing and executing comprehensive employee and labor relations strategies across a $15 billion healthcare organization. This role provides enterprise-wide leadership in proactively managing labor relations, including the strategic administration of existing collective bargaining agreements, while implementing evidence-based initiatives to foster positive employee relations, balancing employee advocacy with organizational objectives and maintain union-free status in non-represented facilities. A critical focus of this position is the design, implementation, and oversight of a centralized Colleague Relations Center of Expertise (COE) that delivers consistent, compliant, and high-quality employee relations support through a team of specialized practitioners.

ESSENTIAL FUNCTIONS

• Colleague Relations Center of Expertise Leadership: Design, build, and lead a centralized Colleague Relations COE staffed with specialized practitioners who provide standardized consultation, case management, and advisory services to key stakeholders, colleagues and leaders, ensuring consistent interpretation and application of policies across all facilities.
• Labor Relations Strategy and Contract Administration: Oversees all collective bargaining activities, contract negotiations, and union relationships. Serves as chief negotiator or strategic advisor during labor negotiations. Develop and execute a comprehensive labor relations strategy that includes proactive management of existing collective bargaining agreements, strategic preparation for contract negotiations, grievance resolution processes, and arbitration management while maintaining collaborative relationships with union leadership. Monitors labor law developments and ensure organizational compliance with all applicable regulations in collaboration with Jefferson's legal department.
• Union Avoidance and Positive Colleague Relations: Build and directs the colleague relations function including workplace investigations, conflict resolution, and disciplinary processes. Establishes frameworks for addressing colleague concerns, complaints, and performance issues consistently and fairly. Develops programs to improve colleague satisfaction, reduce turnover, and strength manager-colleague relationships. Lead enterprise-wide initiatives to maintain union-free status in non-represented facilities through proactive colleague engagement strategies, vulnerability assessments, leadership training, early warning systems, and programs that address colleague concerns before they escalate.
• Policy Development and Compliance: Establish and maintain enterprise-wide colleague relations policies, ensuring alignment with federal, state and local labor laws (including NLRA, FLSA, Title VII, ADA, and FMLA), regulatory requirements, and accreditation standards while providing expert guidance on complex employment matters and emerging legal trends.
• Investigations and Risk Mitigation: Identifies and mitigates employment-related risks. Oversee standardized investigation protocols for colleague complaints, misconduct allegations, and policy violations, ensuring thorough documentation, appropriate corrective actions, and mitigation of organizational risk and liability. Partners with legal counsel on complex matters and litigation management.
• Leadership Development and Training: Builds and leads a high-performing colleague and labor relations team. Provides coaching and guidance to HR business partners and managers with the best practices for colleague relations. Design and deploy comprehensive training programs for leaders at all levels on positive employee relations practices, labor law fundamentals, union awareness, effective communication, and conflict resolution to build organizational capability.
• Analytics and Reporting: Establish robust metrics, dashboards, and reporting mechanisms to monitor employee relations trends, case volumes, resolution outcomes, and labor relations health indicators, translating data into actionable insights for executive leadership.
• Executive Partnership and Stakeholder Management: Serve as a trusted advisor to the CHRO, C-suite executives, and Board of Directors on colleague and labor relations matters, representing the organization in external forums and maintaining relationships with legal counsel, regulatory agencies, and industry peers.

REQUIRED QUALIFICATIONS

Education

• Bachelor's degree in Human Resources, Labor Relations, Business Administration, or related field required.
• Master's degree in Human Resources, Labor and Employment Relations, Business Administration, or Juris Doctor strongly preferred.

SE#510776099

Principal Duties/Responsibilities:

To Live and Lead Safety

* Takes responsibility for employee safety and wellness by deploying the ATS safety program and ensuring effective completion of safety training, observations, and incident investigations.

* Implements and actively supports all Beyond Zero initiatives

* Enables the growth of a customer safety culture by a fostering a safety partnership and sharing best practices

To Inspire and Provide Clarity on Vision and Strategy

* Motivates employees by communicating a clear vision that enables all employees to understand the rationale for, and the benefit of, both site-level and company-wide objectives

* Acts as an effective change agent, leading the implementation of strategic initiatives through positive team communications, appropriate action planning, and successful implementation activities

* Understands and appropriately articulates both ATS and customer strategies, providing the team with line of sight between team responsibilities and strategic outcomes

To Own Our ATS Culture

* Builds positive relationships with ATS employees, customers, and peers through open communication and role-modeling the ATS leadership core competencies of honesty and respect

* Sets a positive, influential standard for others and creates a constructive climate for their team

* Influences with transparency and use participative methods to ensure that decisions are understood and accepted

* Establishes a positive work environment through managing and personalizing onboarding; engaging in ongoing one-on-one communications; and recognizing individual contributions and achievements on a timely basis

* Adheres to policies and procedures and ensures that staff understands the rationale behind policies and processes

To Support Our Employees' Learning and Growth

* Leads and builds team capabilities by working with individuals on performance improvement, career planning, training, and skills development.

* Develops, communicates, and executes a Skills Matrix and Technician Training Plan

* Builds and maintains a succession plan for key positions (i.e., Supervisors, Supply Chain, P/S, RE)

To Ensure and Drive our Business Results

* Leads and ensures the Operating System is understood, reinforced, and embedded

* Develops and executes a site-specific maintenance plan per ATS standards

* Manages financial performance of the site (revenue, expenses, and profit) to achieve set objectives

* Develops and maintains effective relationships with all ATS business units, fully utilizing their services and ensuring cross-functional alignment

* Collaborates with and builds customer relationships to ensure priority alignment and proactively anticipates customer needs as the primary on site contact

* Ensures alignment of customer expectations and ATS site goals through management of site-specific contracts

* Communicates with the customer through daily, weekly, and monthly meetings and conducts a regular review of the performance metrics with the customer

* Drives a continuous improvement methodology and promotes cost savings

* Analyzes and reports on key performance indicators, completing root cause analyses and developing and executing action items while removing barriers and addressing issues

* Collaborates with sales and operations leadership to increase the scope of services

Knowledge, Skills, Abilities (KSAs), & Competencies:

Essential KSAs:

* Bachelor's degree in technical, business, or a related field preferred or seven years of operations / maintenance experience

* Three years of supervisory experience with a strong focus on development of employees

* Resilient and flexible, able to multitask and prioritize with an innate ability to understand and accept change and motivate others around change

* Highly tuned emotional intelligence with demonstrated ability to build relationships and lead teams with honesty and integrity to achieve goals

* Solid understanding of manufacturing / assembly work environment

* Business acumen

* Positive influencer with appropriate levels of organization.

* Strong customer focus with the ability to build positive business relationships and show a sense of urgency

Desirable KSAs

* Manufacturing maintenance experience preferred with related certifications and training

* Good understanding of, and/or experience with, proactive/reliability maintenance processes, i.e., Planning/Scheduling, P/M, PdM, and root cause analysis, and continuous improvement methodologies

* Good computer skills, including Microsoft applications and web-based applications such as Power BI, GEAC, Concur, Workday and related software

* Time management skills

* Ability to relocate to specified locations

* Excellent communications skills (verbal, written, and presentation)

* Agile, curious learner and authentic, credible teacher

* Financial acumen and knowledge of forecasting and managing budgets

Leadership Core Competencies:

Business and Company Acumen

Lead with honesty and integrity

Build bold and relevant strategies

Welcome and motivate change

Recognize the right outcomes and how they were achieved

Role model safety and wellness

Emotional Intelligence

Provide psychological safety

Be self-aware

Build relationships

Ask for and act on feedback

Respect diverse background and viewpoints

Lead in the Present; Eye to the Future

Commit to accountability

Coach people to their potential

Own talent development and placement

Turn problems into opportunities

Be resilient and flexible

Communicate, Communicate, Communicate

Practice transparency

Build relationships through respect

Be a curious learner and credible teacher

Influence in a proactive, positive way

Ensure cross functional awareness/decisions

ATS believes in fair and equitable pay. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. We also offer market leading benefit programs including Medical, Dental and Vision plans, PTO, a 401k retirement plans with employer matching, tuition reimbursement, and more.

Principal Duties/Responsibilities:

To Live and Lead Safety

* Takes responsibility for employee safety and wellness by deploying the ATS safety program and ensuring effective completion of safety training, observations, and incident investigations.

* Implements and actively supports all Beyond Zero initiatives

* Enables the growth of a customer safety culture by a fostering a safety partnership and sharing best practices

To Inspire and Provide Clarity on Vision and Strategy

* Motivates employees by communicating a clear vision that enables all employees to understand the rationale for, and the benefit of, both site-level and company-wide objectives

* Acts as an effective change agent, leading the implementation of strategic initiatives through positive team communications, appropriate action planning, and successful implementation activities

* Understands and appropriately articulates both ATS and customer strategies, providing the team with line of sight between team responsibilities and strategic outcomes

To Own Our ATS Culture

* Builds positive relationships with ATS employees, customers, and peers through open communication and role-modeling the ATS leadership core competencies of honesty and respect

* Sets a positive, influential standard for others and creates a constructive climate for their team

* Influences with transparency and use participative methods to ensure that decisions are understood and accepted

* Establishes a positive work environment through managing and personalizing onboarding; engaging in ongoing one-on-one communications; and recognizing individual contributions and achievements on a timely basis

* Adheres to policies and procedures and ensures that staff understands the rationale behind policies and processes

To Support Our Employees' Learning and Growth

* Leads and builds team capabilities by working with individuals on performance improvement, career planning, training, and skills development.

* Develops, communicates, and executes a Skills Matrix and Technician Training Plan

* Builds and maintains a succession plan for key positions (i.e., Supervisors, Supply Chain, P/S, RE)

To Ensure and Drive our Business Results

* Leads and ensures the Operating System is understood, reinforced, and embedded

* Develops and executes a site-specific maintenance plan per ATS standards

* Manages financial performance of the site (revenue, expenses, and profit) to achieve set objectives

* Develops and maintains effective relationships with all ATS business units, fully utilizing their services and ensuring cross-functional alignment

* Collaborates with and builds customer relationships to ensure priority alignment and proactively anticipates customer needs as the primary on site contact

* Ensures alignment of customer expectations and ATS site goals through management of site-specific contracts

* Communicates with the customer through daily, weekly, and monthly meetings and conducts a regular review of the performance metrics with the customer

* Drives a continuous improvement methodology and promotes cost savings

* Analyzes and reports on key performance indicators, completing root cause analyses and developing and executing action items while removing barriers and addressing issues

* Collaborates with sales and operations leadership to increase the scope of services

Knowledge, Skills, Abilities (KSAs), & Competencies:

Essential KSAs:

* Bachelor's degree in technical, business, or a related field preferred or seven years of operations / maintenance experience

* Three years of supervisory experience with a strong focus on development of employees

* Resilient and flexible, able to multitask and prioritize with an innate ability to understand and accept change and motivate others around change

* Highly tuned emotional intelligence with demonstrated ability to build relationships and lead teams with honesty and integrity to achieve goals

* Solid understanding of manufacturing / assembly work environment

* Business acumen

* Positive influencer with appropriate levels of organization.

* Strong customer focus with the ability to build positive business relationships and show a sense of urgency

Desirable KSAs

* Manufacturing maintenance experience preferred with related certifications and training

* Good understanding of, and/or experience with, proactive/reliability maintenance processes, i.e., Planning/Scheduling, P/M, PdM, and root cause analysis, and continuous improvement methodologies

* Good computer skills, including Microsoft applications and web-based applications such as Power BI, GEAC, Concur, Workday and related software

* Time management skills

* Ability to relocate to specified locations

* Excellent communications skills (verbal, written, and presentation)

* Agile, curious learner and authentic, credible teacher

* Financial acumen and knowledge of forecasting and managing budgets

Leadership Core Competencies:

Business and Company Acumen

Lead with honesty and integrity

Build bold and relevant strategies

Welcome and motivate change

Recognize the right outcomes and how they were achieved

Role model safety and wellness

Emotional Intelligence

Provide psychological safety

Be self-aware

Build relationships

Ask for and act on feedback

Respect diverse background and viewpoints

Lead in the Present; Eye to the Future

Commit to accountability

Coach people to their potential

Own talent development and placement

Turn problems into opportunities

Be resilient and flexible

Communicate, Communicate, Communicate

Practice transparency

Build relationships through respect

Be a curious learner and credible teacher

Influence in a proactive, positive way

Ensure cross functional awareness/decisions