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Anaheim, CA – Seeking Emergency Medicine Assistant Medical Director
Join the Physician Partnership Where You Can Increase Your Impact
Vituity’s ownership model provides autonomy, local control, and a national system of support, so you can focus your attention where you want it to be – on your patients.
Join the Vituity Team. Vituity is a 100% physician-owned partnership and is led by frontline physicians that are all equitable owners. As an equal and valued partner from day one, our ownership model provides you with financial transparency, a comprehensive benefits package including profit distribution, and multiple career development opportunities. Our leadership understands what your practice needs to thrive and gives you autonomy and local control so you can provide care when, where, and how your patients need it. You are backed by a best-in-class corporate healthcare team and supported by the broad peer-level expertise of 6,000 Vituity clinicians. At Vituity we’ve cultivated an environment where passion thrives, and success comes through shared purpose. We were founded in a culture that values team accomplishments more than individual achievements, an approach we call “culture of brilliance.” Together, we leverage our strengths and experiences to make a positive impact in our local communities. We foster this through shared goals and helping our colleagues succeed, and we also understand the importance of recognition, taking the time to show appreciation and gratitude for a job well done.
Vituity Locations: Vituity has opportunities at 890 practices across the country, serving 14.5 million patients a year. With Vituity, if you ever need to move, you can take your job with you.
The Opportunity
- Oversee quality and safety initiatives.
- Collaborate with hospital quality personnel to ensure compliance with all relevant regulatory standards.
- Develop and implement projects to improve service excellence and patient experience.
- Compare patient feedback survey results to Vituity state/region averages and national benchmarks.
- Respond to written and verbal patient complaints in a timely manner utilizing service-recovery techniques.
- Track and trend patient complaints, including the QI director as necessary in concerning cases.
- Train and mentor providers in patient experience techniques.
- Coordinate with hospital-patient experience personnel.
- Coordinate efforts with key leaders in central operations.
- Participate and lead multidisciplinary meetings involving nursing, providers, and ancillary services.
- Initiate process improvement and engage hospital project management resources to implement change.
- Coordinate workflows with nursing leadership, case managers, social workers, and hospital ancillary services.
- Coaching underperformers and sharing best practices.
- Participate in the hospital-wide throughput committee.
- Create and champion clinical pathways.
- Develop relationships with appropriate inpatient resources, case managers, hospitalists, and palliative care.
- Develop relationships with appropriate outpatient resources such as skilled nursing facilities, sobering centers, urgent care centers, primary care physicians, and mental health crisis centers.
- Establish and actively manage an inventory of resources available for patients to assist in transition post-ED/post-inpatient. Ensuring best practices are utilized with regard to handoffs for all transitions.
- Monitor site financial performance and identify and create new areas for growth and revenue.
- Develop an expertise and understanding of the yearly budget, financial performance measures and monitoring systems, and billing and reimbursement issues / systems.
- Improve patient census and billing practice statistics to optimize reimbursement for the practice.
- Maintain awareness and interactions with payers such as significant IPAs, Medical Groups, Foundations, ACOs associated with the hospital / health system.
- Coordinate efforts with key leaders in central operations.
Required Experience and Competencies
- Licensed physician as a Medical Doctor (M.D.) or Doctor of Osteopathic Medicine (D.O.) degree from an accredited medical school and completion of residency through an accredited residency program required.
- Maintain membership and privileges on Hospital’s medical staff and comply with and abide by the bylaws, rules and regulations, and the policies and procedures of Hospital’s medical staff where services are being provided required.
- Physician Partnership status required.
- Superior clinical skills to serve as role model by setting high standards preferred.
- Administrative experience and aptitude preferred.
- Interest in interpreting complex financial data and with understanding of finance and accounting as they relate to practice management preferred.
- Strong interpersonal and leadership skills; ability to motivate physicians and non-physicians, manage multiple assignments, work successfully with a diversity of people and locations, maintain good working relationships; Supportive team member; Ability to establish effective relationships quickly with both clients and non-clients preferred.
- Excellent verbal and written communication skills preferred.
- Excellent relationship building and process improvement skills preferred.
- Meeting facilitation.
- Excellent communication skills.
- Change management/Process improvement.
- Project management.
- Process improvement.
- Relationship building.
- Technology skills.
The Practice
Anaheim Global Medical Center – Anaheim, California
- 189-bed facility with an inpatient psychiatric unit.
- Level III Trauma Center and 11-bed Emergency Department.
- An annual volume of 15,600 with a 12% admit rate.
- Diverse patient mix including psych, inmates, and Disneyland visitors including international folks.
- Labor and delivery patients transfer to U.C. Irvine Medical Center.
- STEMI Receiving Center affiliation with Orange County Global.
- Low acuity and great nursing staff.
The Community
- Anaheim, California, is a fantastic place to work and live, offering a strong job market, a wealth of entertainment options, and beautiful Southern California weather.
- Known as the home of Disneyland Resort, Anaheim is a major attraction for visitors, providing world-class entertainment, dining, and shopping.
- For sports fans, the Honda Center and Angel Stadium host professional hockey and baseball games.
- Nearby, residents can enjoy scenic beaches such as Huntington Beach and Newport Beach and explore cultural destinations like the Bowers Museum in Santa Ana.
- Just a short drive away, residents have access to iconic landmarks in Los Angeles, including the Hollywood Walk of Fame and Griffith Observatory.
- With its vibrant atmosphere, proximity to natural beauty, and easy access to cultural landmarks, Anaheim is an incredibly desirable place to call home.
Benefits & Beyond*
Vituity cares about the whole you. With our comprehensive compensation and benefits package, we are mindful of what matters most, and support your needs of today and your plans for the future.
- Superior Health Plan Options
- Dental, Vision, HSA, life and AD&D coverage, and more
- Partnership models allows a K-1 status pay structure, allowing high tax deductions
- Extraordinary 401K Plan with high tax reduction and faster balance growth
- Eligible to receive an Annual Profit Distribution/yearly cash bonus
- EAP and travel assistance included
- Student loan refinancing discounts
- Purpose-driven culture focused on improving the lives of our patients, communities, and employees
We are unified around the common purpose of transforming healthcare to improve lives and we believe everyone has a role to play in that. When we work together across sites and specialties as an integrated healthcare team, we exceed the expectations of our patients and the hospitals and clinics we work in. If you are looking to make a difference, from clinical to corporate, Vituity is the place to do it. Come grow with us.
Vituity does not discriminate against any person on the basis of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information (including family medical history), veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Vituity is committed to complying with all applicable national, state and local laws pertaining to nondiscrimination and equal opportunity.
*Visa status applicants benefits vary. Please speak to a recruiter for more details.
Applicants only. No agencies please.
Who We Are
Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.
To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.
What You'll Do
POSITION DESCRIPTION
We are seeking a motivated and experienced Technical Application Engineer to lead the engineering, administration, and optimization of personal productivity applications across BCG. This role plays a critical part in ensuring that BCG's suite of productivity tools—including Microsoft 365, Adobe Acrobat and Creative Cloud, and other integrated third-party applications—are implemented and operated at peak performance. As a key member of the Productivity Tools team within BCG's Personal Productivity Organization, you will collaborate with product owners, vendors, and architects and engineering teams to ensure seamless user experiences, effective governance, and ongoing operational excellence.
Key Responsibilities:
* Engineering & Administration
* Manage and configure enterprise application services across both legacy and cloud platforms.
* Lead upgrades, rollouts, patching, and migrations for a variety of applications.
* Conduct health checks, monitoring, troubleshooting, and performance tuning.
* Integrate applications with third-party platforms or in-house solutions.
* Support complex deployments and ensure high availability of services.
* Governance, Documentation & Support
* Define and maintain SOPs, administrative practices, and end-user documentation.
* Develop governance frameworks around licensing, lifecycle, and architecture.
* Provide Tier 3 escalation support and resolve complex technical issues.
* Mentor service desk teams and promote best practices in application usage and management.
* Collaboration & Cross-Team Engagement
* Coordinate with network, security, and support teams for seamless application service delivery.
* Participate in planning, migrations, upgrades, and project execution.
* Liaise directly with Microsoft, Adobe and other vendors for advanced configuration and support scenarios.
Core Focus Areas:
* Deliver robust engineering and operational support for Microsoft 365 apps, add-ins, Adobe Acrobat, MS Forms, and other productivity tools.
* Drive standardization and operational consistency across the firm's application portfolio.
* Provide leadership and guidance within the M365 Application Governance Council.
* Contribute to the strategy and implementation of productivity-enhancing tools firmwide.
What You'll Bring
Experience Required:
* 5+ years of experience managing enterprise-grade applications, with 3-5 years specifically in Microsoft 365 administration and technical product analysis.
* Proven experience in Adobe Creative Cloud deployment and productivity enablement.
* Strong background in enterprise M365 configuration and governance, including automation tools like Power Automate and scripting with PowerShell and Microsoft Graph API.
* Advanced capabilities using GraphAPI, PowerShell, SQL, and Power BI for:
* Scripting and bulk administration
* Automating service management
* Data analysis and backend reporting
* Visualizing application performance metrics
* Background in implementing GenAI capabilities across Microsoft 365 (e.g., Powerpoint, Word, Excel) is a significant plus.
* Familiarity with Azure AD, Conditional Access, Defender for Office 365, Intune, and related services.
* Expertise in managing applications in a cross platform environment such as Windows, Mac (OSX), and iOS platforms.
* Experience across application development life cycles, including requirements design, development tracking, change/release management, and operational support.
* Ability to identify and manage integration dependencies across M365 apps and third-party solutions.
* Strong incident management, security compliance, and vulnerability remediation experience.
* Track record in defining KPIs and reporting on performance and service stability.
* Level C2 English proficiency as demonstrated by IELTS 8.5+, TOEFL iBT 110+, TOEIC 945+, CAMBRIDGE CPE, or comparable demonstrated proficiency.
* B.S. CS/MIS or four (4) additional years relevant experience in lieu of degree
Preferred Qualifications:
* Certifications such as MS-100, MS-101, SC-300, AZ-900 are highly desirable.
* Agile/Scrum experience and familiarity with Jira, Confluence, or Azure DevOps.
* Prior involvement in enterprise-level security policy enforcement and tooling compliance.
* Strong communication skills with an ability to convey technical issues to non-technical stakeholders.
* Key Attributes for Success:
* Excellent organizational and time management skills.
* Proven ability to manage multiple priorities in a fast-paced environment.
* Proactive problem-solver with a collaborative mindset.
* Clear, confident communicator with strong documentation capabilities.
Additional info
*** For US locations only ***
In the US, we have a compensation transparency approach.
Total compensation for this role includes base salary, annual discretionary performance bonus, retirement contribution, and a market leading benefits package described below.
* The base salary range for this role in Atlanta is $121,000.00 - $147,700.00
This is an estimated range, however, specific base salaries within the range depend on various factors such as experience and skill set. It is not common for new BCG employees to be hired at the high-end of the salary range. BCG regularly reviews its ranges to ensure market competitiveness.
In addition to your base salary, your total compensation will include a bonus of up to 16% and a generous retirement contribution that starts at 5% and moves to 10% after 2 years.
All of our plans provide best in class coverage:
* Zero dollar ($0) health insurance premiums for BCG employees, spouses, and children
* Low $10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs
* Dental coverage, including up to $5,000 in orthodontia benefits
* Vision insurance with coverage for both glasses and contact lenses annually
* Reimbursement for gym memberships and other fitness activities
* Fully vested Profit Sharing Retirement Fund contributions made annually, whether you contribute or not, plus the option for employees to make personal contributions to a 401(k) plan
* Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement
* Generous paid time off including 12 holidays per year, an annual office closure between Christmas and New Years, and 15 vacation days per year (earned at 1.25 days per month)
* Paid sick time on an as needed basis
Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.
BCG is an E - Verify Employer. Click here ( ) for more information on E-Verify.
The role involves managing and developing strategies for lower-funnel marketing channels, ensuring they drive measurable business impact.
Candidates should have 7+ years of experience in performance marketing, strong expertise in paid search and social, and the ability to collaborate across global teams.
The offer includes a competitive salary within the range of $122,485 – $172,920, depending on skills and experience.
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The candidate will review tax returns and manage tax provisions related to investment funds.
Applicants should have a minimum of 8 years of experience, strong US tax knowledge, and be a CPA.
The role entails significant collaboration with various stakeholders to ensure compliance with tax regulations while thriving in a fast-paced environment.
Competitive benefits and vacation policies are included.
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The Endovascular Franchise is a cornerstone of Vascular's business, contributing approximately $700 million in revenue and demonstrating a robust trajectory for future growth. Anchored by a best-in-class portfolio, this franchise represents a global expansion opportunity, positioning Vascular to redefine the market landscape through cutting-edge innovation and strategic advancements.
This role spans Upstream and Downstream Marketing, Marketing Communications, and Digital Enablerscritical pillars in shaping the franchise's evolution. Success in this space demands a visionary approach, where strategy meets execution to unlock new possibilities for engagement, adoption, and sustained market leadership.
As a rapidly evolving field, Endovascular interventions have seen transformative breakthroughs, with Abbott leading the charge through game-changing innovations like Esprit BTK and a complementary portfolio designed to set new standards in patient care. At its core, our mission is to revolutionize treatment for Peripheral Vascular Disease, tackling critical challenges such as reducing amputation rates and enhancing patient outcomes through next-generation technology and clinical excellence.
The Vascular business is at a pivotal momenta rare inflection point where innovation, market dynamics, and patient needs converge to create unparalleled opportunities. By leveraging new product launches and expanding Abbott's global Endovascular footprint, we are poised to accelerate growth, strengthen our impact, and shape the future of vascular intervention.
We seek a transformational leader who thrives on calculated risk-taking, challenges industry conventions and pushes boundaries to propel the business to unprecedented heights. If you are driven by the pursuit of innovation and energized by disruptive change, this opportunity is yours to redefine.
Key Responsibilities:
- Drive franchise-level decisions that are strategic, tactical, and operational.
- Demonstrate market knowledge to plan, execute, and achieve business objectives.
- Responsible for the franchise and category lifecycle management, from generation of customer and market insights to concept and product/solution development and launch.
- Stay ahead of category competition, both direct and indirect, understanding implications and shaping strategic decision-making.
- Anticipate new market demands and creation of new markets, providing leadership for product/concept justification during the funding cycle to product development.
- Use market research, customer input, internal stakeholder feedback, and other means to ensure profitable and differentiated products are delivered to market. Ensure that appropriate customer requirements and design inputs are crafted to guide the development team.
- Provide leadership and direction to R&D and support organizations throughout the development cycle (e.g., trade-off analysis across customer, financial, and timeline impacts).
- Direct go-to-market strategy for new product launches, including definition and segmentation of the market, targeting and positioning, new product reimbursement landscape, and all aspects of the marketing mix (product, price, promotion, and sales enablement).
- Own the product brand strategy and messaging architecture.
- Ensure launch and post-launch success by providing support to regional commercial organizations and on-market teams through successful launch.
- Participate in strategic planning initiatives such as the portfolio management process and long-range strategic planning to ensure profitable growth opportunities are supported.
- Have a track record of success hiring, developing, and coaching a high-performing team.
Minimum & Preferred Qualifications:
- Bachelor's degree or equivalent required. MBA or advanced degree preferred.
- 10+ years of progressive B2B marketing experience in the consumer products, life sciences, medical devices, or pharmaceutical industries.
- Ability to influence senior-level stakeholders and confidently recommend a point-of-view based on insights and data.
- Proven ability to develop and execute complex strategic business plans.
- Effective financial and budget management.
- Data analysis and financial skills are critical.
- Record of successful talent development through direct or indirect reporting relationships.
- Ability to motivate, focus, and lead a diverse group of people; demonstrated effectiveness at developing talent throughout organizational levels.
- Excellent interpersonal skills to collaborate across multiple functions, outstanding communication, and presentation skills.
The base pay for this position is $193,300.00 $386,700.00 In specific locations, the pay range may vary from the range posted.
Job Family: Product ManagementDivision: AVD VascularLocation: United States > Santa Clara : Building B - SCAdditional Locations:Work Shift: StandardTravel: Yes, 25 % of the TimeMedical Surveillance: Not ApplicableSignificant Work Activities: Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day), Keyboard use (greater or equal to 50% of the workday)Abbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans.
Position: Legal HR & Attorney Transitions Manager (Global Law Firm)
Location: New York, NY (Hybrid)
Company: Globally Recognized AM100 Law Firm
Comp Package: Base salary up to 200k, Bonus, Full Benefits, 401(k), etc.
Summary for Legal HR & Attorney Transitions Manager:
Serve as a trusted advisor at one of the world's most elite law firms, playing a central role in guiding attorneys through critical career moments with discretion and sound judgment. This highly visible role partners closely with Firm leadership and senior stakeholders to lead attorney transitions across domestic and international offices, shaping high-touch processes that reflect the Firm's standards and values. Ideal for a seasoned legal talent professional with a Juris Doctor, this position blends strategic influence, people leadership, and hands-on execution in a high-expectations environment.
Responsibilities for Legal HR & Attorney Transitions Manager:
- Lead and oversee attorney status changes and transitions across New York, London, and Washington, D.C., serving as a primary point of contact on sensitive matters.
- Manage attorney transitions including alternative work arrangements, leaves of absence, departures, promotions, partner retirements, and office transfers.
- Partner closely with Benefits, Firm leadership, and administrative stakeholders to deliver clear, consistent, and supportive communication throughout life-event and employment changes.
- Ensure Firm policies related to attorney employment are applied thoughtfully and consistently, exercising sound judgment in nuanced situations.
- Drive alignment and consistency of attorney transition processes across offices, including documentation, tracking, and internal communications.
- Manage and mentor two direct reports, setting clear goals, providing ongoing feedback, and supporting professional development.
- Assess, refine, and help implement policies, procedures, and best practices related to attorney talent and employment transitions.
Requirements for Legal HR & Attorney Transitions Manager:
- Bachelor's degree required and 8+ years of legal talent, attorney development, or related experience within a law firm or professional services environment
- Prior people management experience with a hands-on, mentorship-oriented leadership style
- Exceptional judgment, discretion, and emotional intelligence when handling confidential and sensitive matters
- Strong client-service mindset with the ability to advise and partner effectively with senior attorneys and Firm leadership
- Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint) and comfort learning internal legal talent systems
About the Company & Role
A global technology leader in the New York area is currently hiring a Counsel. This organization, focusing within IT services, supports digital transformation for its clients across industries and geographies. Known for its scale, innovation, and consistent financial performance, it ranks among the top firms in its sector worldwide. As Counsel, you will play a key role in supporting complex technology transactions, including software licensing, IT services, and outsourcing contacts. The role is ideal for a commercially minded attorney who thrives in a fast-paced, collaborative environment.
Responsibilities
- Structure, draft, and negotiate commercial agreements involving software, IT services, and professional services.
- Advise internal teams on legal risks and compliance issues related to technology and outsourcing engagements.
- Support vendor contracting processes and procurement initiatives across global business units.
- Collaborate with cross-functional stakeholders to align legal strategy with operational goals.
- Contribute to the development of internal legal resources, including templates and negotiation guidelines.
Required Qualifications
- J.D. from an accredited law school and active membership in a U.S. State Bar.
- Minimum of 3 years of experience handling technology transactions and outsourcing contracts.
- Strong understanding of supplier-side contracting.
- Ability to manage multiple priorities and work independently in a high-volume environment.
- Excellent communication and negotiation skills, with a business-oriented approach to legal problem-solving.
ESPN NEXT is the entry point for aspiring storytellers at ESPN.
We hire, train, and develop early-career talent working behind the scenes across studio, live events, digital, social, and emerging platforms.
Through structured training, content assignments, and ongoing development, we build a ready pipeline of talent for content roles across ESPN.As part of ESPN NEXT, you'll join a dynamic team of early-career professionals producing must-see content across ESPN's shows, live events, digital/social, and audio platforms.
Sports don't sleep, and neither does the adrenaline of live production.
Whether you're cutting highlights at dawn, gearing up for primetime, capturing the game-winner on a holiday, or identifying moments that will go viral on social, you'll be right in the middle of the action! If you thrive in a fast-paced environment where no two days are the same, this is your chance to be part of the team that brings sports storytelling to life 24/7.This role will primarily support the ESPN Global Sports/Deportes team and therefore requires fluency in both spoken and written Spanish.What is ESPN NEXT?Full-time Production Assistant role built for someone starting a career in sports media and content creation Begin your career at ESPN as a Production Assistant with eligibility for promotion to Content Associate.
Promotion eligibility 4 times per year – promotions based on performanceProduce content for countless ESPN live events, shows, and platformsPaired with a mentor to get you acclimated to ESPNOpportunity to enhance career through development offerings.Eligible to apply to the NEXT Accelerator, which identifies and elevates top-performing talent through individualized coaching, mentorship, and content opportunities.Responsibilities could include:
*(prior to any functions listed below, in-depth training is provided)Support production and content creation for domestic and global properties for all sports.Consistently share creative and innovative ideas to contribute to ESPN's multi-platform storytelling.Edit video & audio elements and research content for a variety of shows/networks.Run audio board loading playlists, log commercials, sales and promos for multi-platform broadcasts.Coordinate graphics for assigned studio telecasts and/or remote live events.Produce variety of elements: highlights, teases, opens, and montages for shows, live events and digital platforms.Assist with live events by gathering video and sponsorship elements for broadcasts.Qualifications: Will work nights, mornings, weekends, and holidaysFluency in Spanish, with the ability to speak and write in both English and SpanishConversational knowledge of multiple major sports, with a focus on international soccer leagues.Conversational knowledge of multiple sports, especially sports heavily covered by ESPN (i.e.
NBA/WNBA, NFL, NHL, MLB, College Football and Basketball)Enthusiasm and passion for sports Ability to comfortably prepare and contribute ideasMust possess professional communication and organization skillsReact quickly and positively while staying composed under tight deadlines in fast-paced, high-pressure environmentsSelf-starting attitude and team-oriented work ethicPreferred Qualifications:Experience within a live sports, news, or entertainment environmentExperience with video editing software (i.e.
Adobe Premiere, Final Cut etc.)Awareness of ESPN content (i.e.
platforms, shows, events, etc.)Awareness of media trends (i.e.
social, digital, linear, etc.)Leadership experience in a professional role, organization, or extra-curricular endeavorRequired Education:High School Diploma or equivalent Preferred Education:Bachelor's Degree or equivalent work experienceAdditional Information: Will work nights, mornings, weekends, and holidays#ESPNMedia
Across our growing organization, we embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs. We are deliberate and self-reflective about the kind of team and culture we are building. We look for team members that are not only strong in their own aptitudes but also who care deeply about EVERSANA, our people, clients and most importantly, the patients we serve. We are EVERSANA.
Job Description
THE POSITION:
As a Global Support Specialist l, you will be using your technical and customer service skills to deliver technical support services. We'll rely on you to keep staffers and our business running smoothly. You will be the first point of contact for our service requesters and the face of IT. You'll be using your multi-tasking expertise to provide superior customer service support for desktop, laptop and mobile device issues. You will be relied upon to provide level one issue resolution, service call creation and issue classification.
Essential Duties And Responsibilities
Our employees are tasked with delivering excellent business results through the efforts of their teams. These results are achieved by:
- Performing entry level IT tasks which includes password resets, basic system configuration troubleshooting, and initial application access or performance analysis.
- Routing incoming incident and service requests to the appropriate support group
- Maintaining accurate and timely records in issues tracking system
- Maintaining service desk knowledgebase support documentation
- Participating in professional development and team improvement initiative
- Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias.
- All other duties as assigned.
Expectations Of The Job
- Individual will be expected to analyze end user hardware, operating system and business application issues
- Communicate professionally and effectively with users to understand issues and propose solutions
- Effectively manage service desk workload to meet publishing business SLAs
- Regularly attend team meetings and provide content relating to current project status and knowledge transfer activities
- Must have the ability to address system issues both on and off hours.
An individual in this position must be able to successfully perform the expectations listed above.
Qualifications
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES:
The requirements listed below are representative of the experience, education, knowledge, skill and/or abilities required.
- Minimum of 1-year technical support experience with superior customer service supporting desktops, laptops, mobile devices and related applications within an ITSM service desk system
- Knowledge of Windows Server environment, Windows desktop, terminal server/thin client deployment, hardware troubleshooting, network security, network administration and phone systems
- Knowledge of Microsoft 365 and Office applications
- Knowledge of Apple IOS and OSX environments
- Experience using an IT Service Desk platform, preferably Service Now.
- Knowledge of network connectivity, protocols and security devices to include VPN troubleshooting
- Ability to be on-call for critical off-hours support
- Experience in the life science or health industry is a plus
The physical and mental requirements along with the work environment characteristics described here are representative of those an individual encounters while performing the essential functions of this position.
Office: While performing the essential functions of this job the employee is frequently required to reach, grasp, stand and/or sit for long periods of time (up to 90% of the shift), walk, talk and hear; occasionally required to lift and/or move up to 25 pounds. The noise level in the work environment is usually moderately quiet, with frequent interruptions and multiple demands.
Additional Information
OUR CULTURAL BELIEFS:
Patient Minded I act with the patient’s best interest in mind.
Client Delight I own every client experience and its impact on results.
Take Action I am empowered and empower others to act now.
Grow Talent I own my development and invest in the development of others.
Win Together I passionately connect with anyone, anywhere, anytime to achieve results.
Communication Matters I speak up to create transparent, thoughtful and timely dialogue.
Embrace Diversity I create an environment of awareness and respect.
Always Innovate I am bold and creative in everything I do.
Our team is aware of recent fraudulent job offers in the market, misrepresenting EVERSANA. Recruitment fraud is a sophisticated scam commonly perpetrated through online services using fake websites, unsolicited e-mails, or even text messages claiming to be a legitimate company. Some of these scams request personal information and even payment for training or job application fees. Please know EVERSANA would never require personal information nor payment of any kind during the employment process. We respect the personal rights of all candidates looking to explore careers at EVERSANA.
EVERSANA is committed to providing competitive salaries and benefits for all employees. If this job posting includes a base salary range, it represents the low and high end of the salary range for this position and is not applicable to locations outside of the U.S. Compensation will be determined based on relevant experience, other job-related qualifications/skills, and geographic location (to account for comparative cost of living). More information about EVERSANA’s benefits package can be found at /careers. EVERSANA reserves the right to modify this base salary range and benefits at any time.
From EVERSANA’s inception, Diversity, Equity & Inclusion have always been key to our success. We are an Equal Opportunity Employer, and our employees are people with different strengths, experiences, and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion, and many other parts of one’s identity. All of our employees’ points of view are key to our success, and inclusion is everyone's responsibility.
Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of EVERSANA to provide reasonable accommodation when requested by a qualified applicant or candidate with a disability, unless such accommodation would cause an undue hardship for EVERSANA. The policy regarding requests for reasonable accommodations applies to all aspects of the hiring process. If reasonable accommodation is needed to participate in the interview and hiring process, please contact us at
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Title: CSPV Project Manager IV/Associate Director
Job Schedule:
Candidate must be able to come into the office at least once a week. Main duties will include: Leading cross-functional teams in project management and execution for key initiatives across CSPV Supporting the Management Office and Business Excellence lead in implementing PMO structure within CSPV Collaborate with CSPV leadership to drive Business Excellence activities supporting the globalization of CSVP.
Responsibilities include:
- Project management, including aligning with stakeholders, setting objectives, developing, and tracking project plan, timelines, and milestones, tracking deliverables, resolving key issues and achieving desired outcomes.
- Generating and reporting status reports to leadership
- Generating and tracking communication plans to key stakeholders Identifying risks, issues, and dependencies
- Facilitating global, cross-functional, collaborative discussions to drive outcomes
Skills:
- Need to have drive; take initiative; and be proactive Strong communication, organizational, and management skills
- Minimum 7 years Project Management in Pharmacovigilance or Clinical Development experience in pharmaceutical industry required Ability to independently manage priorities by organizing workload efficiently Demonstrated ability to manage cross-functional teams to a desired outcome
- Knowledge of MS Suite (Excel, PowerPoint, Word, Visio, Project) PMP certification preferred but not required
Education: Bachelor’s degree in science, management, or related degree.
