Pharmaceutical Sciences Jobs in Usa

Location: Upstate NY (Relocation from Canada welcome!)

Please note: We are only considering W2 candidates at this time. Applications from third-party vendors or C2C arrangements will not be considered.

ADVENT Engineering is an engineering and consulting firm providing expertise to the pharmaceutical and biotechnology industries. Headquartered near San Francisco, California, and with operations in the Eastern and Western US, Canada and Singapore, our company is involved in almost every facet of global pharmaceutical and biotechnology facility design and process engineering and quality system projects.

ADVENT's services include process engineering, automation engineering, project engineering, facility/system design, start up and commissioning, validation and compliance consulting for distinguished and successful biotechnology and pharmaceutical manufacturing companies.

The successful candidate will work with a group of engineers involved in the design, automation, commissioning and start-up of various processes, systems and facilities. A combination of strong technical aptitude, automation engineering skills and technical writing are the desired skill set.

This is an outstanding opportunity to join our growing team!

Full-Time | Onsite

About the Role:

We’re looking for a detail-driven HEPA Certification Coordinator to manage and maintain HEPA filter compliance across our pharmaceutical cleanroom facilities. You’ll work with internal teams and external vendors to ensure air quality standards are met and documented.

What You’ll Do:

• Oversee HEPA filter certification and scheduling
• Ensure compliance with GxP and industry standards
• Coordinate with vendors and internal teams
• Maintain accurate documentation and reports
• Support investigations and continuous improvement

What You Bring:

• 3+ years in pharma manufacturing with cleanroom experience
• Knowledge of HEPA standards, GxP
• Strong communication and organizational skills
• Bachelor’s in engineering, Science, or related field

Perks & Benefits:

• Competitive salary
• Full health, dental, vision, and retirement benefits
• Tuition reimbursement, PTO, and more

Ready to make an impact? Apply now and help us maintain the highest standards in cleanroom air quality.

Job Summary

We are seeking a QA Specialist with GMP experience to provide basic quality support for a pharmaceutical manufacturing environment. This role will support day-to-day quality assurance activities, with a strong focus on deviation management and GMP documentation. The ideal candidate will have experience working in a regulated pharmaceutical setting and be comfortable supporting investigations and quality systems.

This position is on-site in Smyrna, GA and is a one-year contract role supporting quality operations.

Key Responsibilities

• Provide Quality Assurance support for manufacturing and quality systems in a GMP-regulated pharmaceutical environment.
• Review and assist with deviation investigations, ensuring timely documentation and closure.
• Support GMP documentation review, including batch records, SOPs, and quality records.
• Assist in root cause analysis and corrective/preventive actions (CAPA) related to deviations.
• Ensure compliance with GMP regulations and internal quality standards.
• Collaborate with manufacturing, quality control, and regulatory teams to resolve quality issues.
• Maintain accurate documentation and support inspection readiness.
• Participate in quality meetings and provide basic QA support across quality systems.

Qualifications

Required

• Bachelor’s degree in Life Sciences, Chemistry, Biology, or related field.
• 1–3+ years of experience in the pharmaceutical or biotech industry.
• Experience working in a GMP-regulated environment.
• Hands-on experience with deviation investigations and quality documentation

Open date: August 27, 2025

Next review date: Monday, Mar 23, 2026 at 11:59pm (Pacific Time)

Apply by this date to ensure full consideration by the committee.

Final date: Wednesday, Aug 26, 2026 at 11:59pm (Pacific Time)

Applications will continue to be accepted until this date, but those received after the review date will only be considered if the position has not yet been filled.

UC Berkeley Extension (UNEX), the continuing education branch of the University of California, Berkeley, has been building bridges between UC Berkeley and the public since 1891. UNEX serves the professional and continuing education goals of thousands of people each year and plays an essential part of the University mission to: extend the research and scholarship of UC Berkeley to a global community; increase access to higher education for non-traditional, online, and international students; and improve the workforce. UC Berkeley Extension is a part of the division under the leadership of the Dean of Extended Education that also includes Berkeley Summer Sessions, Berkeley Study Abroad, and Osher Lifelong Learning Institute.

UC Berkeley Extension invites applications for a pool of qualified, dynamic instructors with a commitment to undergraduate, professional, and continuing education in Clinical Research, Regulatory Affairs, and Biotechnology to teach one or more online courses each year for our Sciences, Mathematics, and Biotechnology department.

Courses are offered online:

• 
  
• Online instruction is delivered asynchronously through our learning management system (Canvas) or through synchronous live lectures (Zoom).
  
• Most synchronous live online lecture courses are offered in the evening and on the weekend (U.S.A. Pacific Time).
  

We are seeking qualified applicants who possess current subject matter expertise and/or teaching knowledge in (but not limited to) the following course subjects. For program and course descriptions, please refer to the departmental link below.

Clinical Research

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• Introduction to Clinical Research: Clinical Trial Phases and Design
  
• Clinical Trial Planning: Protocol Development, Data Management and Clinical Site Activities
  
• Clinical Trial Implementation: Site Initiation, Subject Recruitment, Monitoring and Safety Reporting
  
• Clinical Trial: Data Analysis, Regulatory Audits, Vendor Selection and Project Management
  

Regulatory Affairs

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• Principles of Regulatory Affairs: Pharmaceuticals and Medical Devices
  
• Submissions and Commercialization
  
• Preparation, Submission and Agency Interfacing
  
• Harmonization Across Worldwide Applications
  
• Post-Approval Activities
  
• Principles of Supply Chain and Manufacturing
  
• Principles of Product and Process Development
  
• Principles of Quality and Compliance
  
• Regulatory Compliance for Pharmaceutical Products
  

Other Biotechnology Courses

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• Drug Development Process
  
• Other Biotechnology course topics (please specify in your cover letter)
  

Teaching Experience

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• Classroom Teaching Experience
  
• Synchronous Online Teaching Experience (online lectures via Zoom)
  
• Asynchronous Online Teaching Experience (via learning management system)
  

The department seeks candidates who can support the success of all students through inclusive curriculum, classroom environment, and pedagogy. Specific duties and expectations will vary depending on the method of instruction including: Synchronous Live Online (Zoom) or Asynchronous Online (Fixed Date).

• 
  
• For synchronous instruction (live online courses), duties include but are not limited to: syllabus development; assignment development; lesson planning for class meetings; preparing and submitting required texts and course materials; reviewing and updating Canvas course site; and delivering lectures, presentations, and learning activities for all required hours of instruction.
  
• For asynchronous instruction (fixed date online courses), duties include but are not limited to: reviewing the syllabus and pre-populated online course content; learning and utilizing Canvas classroom management tools; and requesting any training needs from the Program Director or Department Director.
  
• For all instruction (regardless of course format) duties include but are not limited to: completing required trainings as mandated by the UC Presidential policies; responding to student questions and learning needs in a timely manner; grading student assignments and posting final student grades to the instructor portal in a timely manner; utilizing University-approved course support platforms including the Canvas Learning Management System, Zoom, Instructor Portal, Google Workspace, etc.; reviewing and following University and departmental policies, logistics, and other guidelines as published on the departmental Instructional Resource Site; and responding to other requests from the Program Director or Department Director in a timely manner.
  

Clinical Research Conduct and Management Program: public/category/ ?method=load&certificateId=17168&selectedProgramAreaId=15498&selectedProgramStreamId=15604

Regulatory Affairs Program: public/category/ ?method=load&certificateId=17180

Clinical Research, Regulatory Affairs, and Biotechnology Courses: academic-areas/sciences-and-biotechnology/?nav=5#!?tab=courses&programStream=Life%20Science%20Business%20and%20Biotechnology

• 
  
• Advanced degree
  

• 
  
• 
  U.S.A. Residency and U.S.A. Work Authorization: All work must be performed in the United States, whether in person or online. For applicants who are not US citizens or permanent residents, a valid US work authorization is required for the duration of employment. Applicants should not expect the department to sponsor a work visa on their behalf.
  

• 
  
• Doctorate degree or equivalent international degree in course subject.
  
• 3 or more years of teaching, training, or coaching experience in the course subject at a U.S. college/university institution, or within a U.S. Clinical Research, Regulatory Affairs, or other Biotechnology corporate environment.
  
• Knowledge of federal and California state laws and regulations as applicable to the course subject.
  
• Professional license, certification, or credential within a Clinical Research, Regulatory Affairs, or other Biotechnology field.
  
• Experience in creating syllabi, learning objectives, lectures/presentations, learning activities, assignments, assessments, exams, and quizzes.
  
• Experience teaching and/or developing academic content for online courses.
  
• Ability to convey conceptual and complex ideas and information.
  
• Ability to support the success of all students through inclusive curriculum, classroom environment, and pedagogy.
  
• Effective verbal/written communication and presentation skills (English).
  
• Effective organizational skills with attention to detail.
  
• Ability to collaborate with colleagues and work within a team environment.
  
• Proficiency in (or willingness to learn) instructional and other technology, such as: Learning Management Systems (Canvas); lecture/presentation capture applications (Panopto); online video conferencing (Zoom); Microsoft Office (Word and PowerPoint); file sharing (Google drive or Dropbox); and Google Workspace tools (email, calendar, docs, sheets, slides, etc).
  

• Curriculum Vitae - Your most recently updated C.V.

  
  

• Cover Letter - Please discuss prior teaching experience, teaching approach, and other/future teaching interests. This can include, for example, specific efforts, accomplishments, and future plans to support the success of all students through inclusive curriculum, classroom environment, and pedagogy.

  
  

• 
  
• References are requested from candidates at the interviewing stage, and references are only contacted for finalists.
  

Help contact:

UC Berkeley is committed to diversity, equity, inclusion, and belonging in our public mission of research, teaching, and service, consistent with UC Regents Policy 4400 and University of California Academic Personnel policy (APM 210 1-d). These values are embedded in our Principles of Community, which reflect our passion for critical inquiry, debate, discovery and innovation, and our deep commitment to contributing to a better world. Every member of the UC Berkeley community has a role in sustaining a safe, caring and humane environment in which these values can thrive.

The University of California, Berkeley is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or protected veteran status.

For more information, please refer to the University of California's Affirmative Action and Nondiscrimination in Employment Policy and the University of California's Anti-Discrimination Policy.

In searches when letters of reference are required all letters will be treated as confidential per University of California policy and California state law. Please refer potential referees, including when letters are provided via a third party (i.e., dossier service or career center), to the UC Berkeley statement of confidentiality prior to submitting their letter.

As a University employee, you will be required to comply with all applicable University policies and/or collective bargaining agreements, as may be amended from time to time. Federal, state, or local government directives may impose additional requirements.

Unless stated otherwise, unambiguously, in the position description, this position does not include sponsorship of a new consular H-1B visa petition that would require payment of the $100,000 supplemental fee.

As a condition of employment, the finalist will be required to disclose if they are subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct.

• 
  
• "Misconduct" means any violation of the policies or laws governing conduct at the applicant's previous place of employment, including, but not limited to, violations of policies or laws prohibiting sexual harassment, sexual assault, or other forms of harassment or discrimination, as defined by the employer.
  
• UC Sexual Violence and Sexual Harassment Policy
  
• UC Anti-Discrimination Policy
  
• APM - 035: Affirmative Action and Nondiscrimination in Employment
  

Are you an experienced Sr Research Associate with a desire to excel? If so, then Talent Software Services may have the job for you! Our client is seeking an experienced Sr Research Associate to work in Novato, CA.

Position Summary: The selected candidate will work in the Separations and Biophysical Assays team within the Analytical Sciences group to assist in the advancement of clients' therapeutics for clinical evaluation and potential commercialisation. The candidate will be responsible for method development (separations), provide routine testing and characterization support to partner groups to help with early candidate selection, process development, and drug substance and drug product process characterization. The ideal candidate will have hands-on experience working with biologics including but not limited to proteins, peptides, protein-conjugates, enzymes, biologics with a focus on method development and in-depth characterization. The ideal candidate will be able to perform quality work under limited supervision, apply problem solving techniques to maintain accurate results, promote improvements, and assure a safe, stable, on-target operation within the laboratory. The selected candidate should possess excellent analytical, organizational and communication skills and be a self-starter willing to work efficiently and collaboratively in a dynamic environment. This role is primarily a laboratory position; contact with chemicals is part of the job. The role is fully onsite (5 days a week, 8-hour days) with occasional evening or weekend work required. The employee will be trained to use common lab equipment and minimize exposure to hazards. Desktop or laptop computer work is also a major component of the job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally exposed to work near moving mechanical parts; fumes or airborne particles; toxic or caustic chemicals; risk of electrical shock and vibration. The noise level in the work environment is usually moderate. The employee may frequently be required to sit and talk or hear. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, knee crouch, or crawl and taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities in this job include close vision, depth perception and ability to adjust focus.

Primary Responsibilities/Accountabilities:

• Primary responsibility is to support the Separations and Biophysics group within Analytical Sciences
• Be a hands-on presence in the laboratory, supporting biophysical/ biochemical assay development and qualification using HPLC and CE (must have) for various modalities (preferably biologics). LC-MS (high-res) experience is also desirable.
• Provide routine analytical characterization & testing support to partner groups including Upstream and Downstream PD, Formulations, and Research & Early Development (RED).
• Document experimental results in the company electronic lab notebook (Benchling), author procedures, and contribute to technical documentation (test methods, development reports).
• Actively participate in the operational aspects of the laboratory by conducting safety inspections, lab organization, ordering supplies, and performing routine equipment maintenance.
• Present scientific literature and results from ongoing studies at group meetings and other discussion forums at the company.
• Other duties as assigned.

Qualifications:

• Bachelor's degree in Chemistry, Biochemistry, Analytical Chemistry, Chemical Engineering or a related field with 6+ years of experience in a Biologics or Pharmaceutical environment.
• Master's degree in Chemistry, Biochemistry, Analytical Chemistry, Chemical Engineering or a related field with 4+ years of experience in a Biologics or Pharmaceutical environment.
• Hands-on experience in the biotechnology industry or academic setting with a broad range of analytical techniques focused on analytical testing and characterization for proteins, peptides, and protein-conjugates is required.
• Experience with biochemical characterization methods is required:
• SEC, SCX, RP-HPLC experience is a must (Agilent/Waters/Thermo LC instruments)
• Capillary Electrophoresis (PA800 or BioPhase8800) based methods (SDS for size separation, glycan profiling)
• cIEF (Maurice) experience is highly desirable
• LC-MS (Orbitrap/QToF/QQQ) method development experience also desirable
• Technical understanding of all aspects of analytical testing, phase appropriate regulatory requirements, method qualifications, and method transfers.
• Ability to independently troubleshoot issues, ideate, and develop insights into technical challenges and propose solutions to solve them.
• Demonstrates attention-to-detail and "right-the-first time' approach
• Excellent written and oral communication skills, with the ability to communicate complex information. Be able to present data/ideas to functional and cross-functional teams.
• Ability to influence others effectively and develop collaborative relationships with partner teams.
• Familiar with use of statistical software, electronic document management, and laboratory information management.
• Ability to effectively analyze complex problems and present results effectively within and beyond the department
• Ability to flexibly adapt to changing business needs and meet timelines.
• Strong organizational skills with the ability to effectively multi-task and prioritize.

Preferred:

• Experience in method development, qualification, and transfer to/from other laboratories, such as development and quality control.
• Knowledge of biopharmaceutical process development is a plus.
• Experience with automation is a plus.
• Experience working in a cross-functional environment.
• Good understanding of root cause analysis methodology.

• Lead and manage complex, cross-functional Medical Affairs projects, including medical content development, MLR (Medical/Legal/Regulatory) review processes, MA operations, and MA consulting.
• Serve as the primary Client/Project Manager for assigned client projects, ensuring timely delivery, quality standards, and strategic alignment with client objectives.
• Oversee project teams composed of internal staff and external consultants, ensuring effective collaboration and resource utilization.
  
  

• Contribute to the development and execution of Global Medical Affairs strategies, aligning with broader organizational goals and client needs.
• Actively participate in the MA leadership team to shape solution offerings, drive innovation, and support business growth.
• Support the design and implementation of scalable Medical Affairs models and frameworks across therapeutic areas and geographies.
• Lead and manage the development of the positioning and marketing information related to EVERSANA’s Medical Affairs Excellence & Strategy and related consulting services. Including, oversight of capabilities presentations, development of case studies, white papers, publications, and information on .
• Create/Drive Thought leadership in partnership with MA / MI leadership team across via position papers, webinars, conferences, social media, and other channels, collaborating with marketing and commercialization team to run marketing campaigns on new opportunities.
  
  

• Drive continuous improvement in Medical Affairs operations, including process optimization, technology adoption, and performance metrics.
• Champion the integration of digital tools and platforms to enhance medical content delivery, stakeholder engagement, and operational efficiency.
• Collaborate with internal stakeholders to identify and implement innovative approaches to Medical Affairs service delivery.
  
  

• Partner closely with leaders across Global Medical Information, Global Medical Affairs, and other EVERSANA business units to deliver integrated, best-in-class solutions.
• Facilitate cross-functional alignment and communication to ensure consistency and excellence in Medical Affairs deliverables.
• Represent Medical Affairs in strategic discussions with internal and external stakeholders, including clients and industry partners.
  
  

• Build, mentor, and manage high-performing Medical Affairs teams, fostering a culture of collaboration, accountability, and professional growth.
• Support recruitment, onboarding, and training of new team members (FTEs and consultants) to ensure capability alignment with evolving business needs.
• Promote knowledge sharing and best practices across teams and projects.
  
  

• Cultivate Trusted Partnerships: Build and maintain strong, long-term relationships with client stakeholders, acting as a strategic advisor and trusted partner in Medical Affairs transformation.
• Client Satisfaction & Retention: Monitor client satisfaction through regular check-ins, feedback loops, and performance reviews; proactively address concerns to ensure high retention and repeat business.
• Strategic Account Growth: Identify opportunities to expand EVERSANA’s footprint within client organizations by aligning new offerings with evolving client needs and priorities.
  
  

• Hours: Monday-Friday, 40+ Hours/week
• Travel: Up to 25%.
  
  

• Medical / Scientific degree, PharmD, MD, PhD, etc.
• 5+ years of experience in Medical Affairs within the pharmaceutical, biotechnology or device/diagnostics industry
• Demonstrated experience with project management, including vendor and / or technology management
• Experience with Medical Affairs Operations and Excellence across Medical Information, Medical Communications, HEOR, Investigator Initiated Studies, Independent Medical Education, Evidence Generation, etc.
• Results driven and team-oriented, with the ability to influence outcomes as necessary
• Able to innovate, analyze, and solve problems with minimal supervision. Passion for technology, innovation (including AI), and process improvement
• Exceptional attention to detail and communication skills
• Demonstrated ability to manage multi-client projects simultaneously while advancing company goals / initiatives
• Ability to communicate and interact effectively with clients
• Experience working in Agile culture, ability to effectively manage shifting priorities, and experience in fast-paced environment is a plus
  
  

Position Title: Sr. Program / Portfolio Manager

Duration: 12+ Months

Location: Alameda, CA

Job Description:

We are seeking a strategic and experienced Senior Program & Portfolio Manager with a strong background in the Pharmaceutical/Life Sciences industry to lead cross-functional teams across various geographic locations. The Program Manager will be responsible for the product portfolio, maintaining overarching plans, and managing cross-product interdependencies. This role requires strong collaboration and the capability to govern and support the ways of working across the portfolio of products. The ideal candidate will have extensive experience in managing large programs / portfolios as well as excellent lean program management skills.

The Program Manager will be the primary point of contact for the client and is responsible for the overall engagement and program success. The program manager is responsible for facilitating client feedback on deliverable quality, strategy, and performance to responsible company department resources and initial point of contact for escalations that may arise.

Key Responsibilities:

Strategic Leadership

• Drive portfolio governance and ensure alignment with corporate objectives.
• Understands client's priorities in order to develop, manage, and continually refine the initiatives' schedules across the program
• Lead product development programs in the pharmaceutical industry.
• Champion agile transformation and continuous improvement across delivery teams.
• Lead business process development and optimization, with a focus on functional products and portfolio management capabilities

Portfolio / Product Execution

• Responsible for cross initiatives plan development, scope management, adherence to budget and timelines, and product change control
• Manage documentation, including charters, status reports, and post-initiative evaluations

Stakeholder Engagement

• Communicate, Collaborate, and Align with the cross-functional teams to identify, map, and track cross-functional dependencies impacting delivery and timelines
• Capability to drive cross-product initiatives communications, highlight dependencies across workstreams
• Coordinate with cross-product initiatives teams to ensure milestones are met
• Monitor progress and provide regular updates to stakeholders
• Conduct status calls on a regular cadence to ensure progress to schedule

Compliance and Risk Management

• Collaborate with client resources and Company resources to drive product delivery, identifying any risks and obstacles and clearly communicate and track action items
• Support client leadership to establish, maintain and lead high performance product teams
• Provide portfolio / program management oversight to assigned consultants, as needed
• Complete activities that promote professional development, including involvement in professional organizations and leading internal initiatives.
• Responsible for functional workstream planning and dependency management, delivery management for downstream consumption, issue and risk management, drive SIT and UAT, drive documentation for release and roll out
• Ability to address and resolve blockers

Process Excellence

• Help advance product mindset by embracing client tools and relevant processes
• Promote operational excellence with workflow automation, licensing strategy for agile management products, devise operational dashboards, provide insights, best practices and templates
• Develop workflow standardization across initiatives, sub product mappings and integration rollout and documentation

Required Qualifications

• 15+ years' experience in program and product management, preferably in a cross-functional or matrixed environment
• 3-5 years of experience in Life Sciences / Pharma industry
• Bachelor's degree in business, program/product management, operations, or a related field or equivalent work experience
• Proven ability to manage complex portfolios and coordinate multiple teams.
• Experience in collaborating across Corporate Departments including business and IT
• Strong organizational and analytical skills.
• Excellent communication and senior stakeholder management capabilities.

Preferred Qualifications

• Certifications: PMP, PgMP, PMI-ACP, SAFe® Agilist, CSM, Lean Six Sigma, or equivalent program management experience.
• Experience or certification in GxP, GAMP® 5, or regulatory affairs (RAC) is a strong plus
• Ability to manage complex portfolios & coordinate multiple teams simultaneously
• Proficiency in tools such as Aha!, JIRA, Confluence, and Smartsheet.
• Experience in risk management
• Ability to take the initiative and propose new ideas / ways of working
• Working experience with product management and Agile framework, methodology and tools
• Ability to influence without authority and resolve conflicts.

The salary range provided for this contract role represents our good faith estimate for this position. Within the range, individual offers will vary based on the selected candidate's experience, industry knowledge, technical and communication skills, location and other factors that may prove relevant during the interview process (W2 or C2C). In addition to compensation, the company provides eligible W2 employees with a comprehensive and highly competitive benefits package.

I.T. Solutions, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

• Lead, coach, and develop a high-performing Operations & Data Management team, providing regular feedback, performance evaluations, and career development opportunities.
• Foster a culture of accountability, continuous learning, and collaboration.
• Ensure new team members are effectively onboarded and trained across all relevant systems and processes.
  
  

• Oversee daily operations of and client communications to ensure accuracy, timeliness, and compliance with service level agreements (SLAs).
• Monitor team workload and proactively adjust task assignments to meet volume demands and service expectations.
• Serve as the point of escalation for complex client or customer issues and ensure timely resolution.
  
  

• Partner with leadership to identify, recommend, and implement process improvements that enhance productivity, quality, and client satisfaction.
• Utilize metrics and KPIs to monitor team performance, drive operational improvements, and report progress to senior leadership.
• Lead initiatives to document, standardize, and optimize workflows, including SOPs and work instructions.
  
  

• Act as a liaison between various cross-functional teams including Distribution Operations, Supply Chain, Order to Cash, Finance, IT, Serialization, and Client Success to support seamless daily execution/escalations.
• Participate in strategic planning and special projects to support departmental and organizational goals.
  
  

• Ensure a positive client experience through consistent service delivery, proactive communication, and timely issue resolution.
• Represent in client calls or meetings as needed to address operational updates or performance discussions.
  
  

• Maintain adherence to internal controls, data accuracy standards, and regulatory compliance related to order processing and client communications.
• Monitor system and process integrity, ensuring pricing, credits, and order entry are executed without errors or delays.
  
  

• Support hands-on execution of operational tasks during peak periods or resource gaps.
• All other duties as assigned
  
  

• Execute the goals established by the business and department to ensure client delight.
• Effectively delegate tasks, responsibility, and accountability to teams to ensure execution is performed to a standard of excellence.
• Lead their team and improve the quality of the departments work product.
• Assess and determine appropriate personnel and structure to accomplish necessary day-to-day functions.
• Interview, select, and supervise the activities of the department staff within the confines of stated business goals and company policies & procedures.
  
  

• Bachelor’s degree or equivalent combination of education and experience.
• 7+ years of customer service experience within the healthcare or pharmaceutical industry, with a demonstrated ability to drive team performance and client satisfaction.
• Minimum of 4 year of supervisory experience, preferably in a high-volume, fast-paced environment such as a call center.
• Proven ability to interpret and apply business insights from industry publications, regulatory guidelines, and technical documentation.
• Strong analytical skills with the ability to interpret data, identify trends, and make informed decisions.
• Demonstrated problem-solving capabilities, including the ability to assess complex situations and implement effective solutions.
• Ability to lead both independently and collaboratively, fostering a high-performance team culture.
• Collaborative leadership style with a focus on cross-functional alignment and shared success.
• Exceptional verbal and written communication skills, with the ability to influence and engage stakeholders at all levels.
• Consistently presents a polished, professional image and models executive presence.
• Strong customer-centric mindset with a commitment to service excellence.
• Highly organized with the ability to manage multiple priorities and deadlines effectively.
• Dependable and accountable, with a track record of delivering results.
• Proficient in managing administrative workflows and optimizing operational processes.
• Deep understanding of customer service principles and best practices.
• Positive, energetic leadership presence that inspires and motivates teams.
• Skilled communicator who fosters clarity, alignment, and trust.
• High integrity and ethical standards; lead by example and builds credibility through actions.
  
  

Position Title Cancer Care Pharmacy Clinical Manager Westwood Administration
- East Position Summary / Career Interest: The Pharmacy Operations Manager fulfills a leadership role in the Department of Pharmacy by managing and leading pharmacy personnel in the successful completion of daily operations.

This role requires exceptional leadership and management skills, as well as strong communication skills with the ability to interact professionally with all members of the organization.

The Pharmacy Operations Manager will be responsible for significant portions of pharmacy operations and/or finances as well as being directly responsible for personnel management and operational success of the department.

The Pharmacy Operations Manager may report to either Pharmacy Assistant Director or Director of Pharmacy.

Responsibilities and Essential Job Functions Provides effective leadership to the Department of Pharmacy through the direct management of pharmacy employees and daily operations.

Identifies opportunities and needs for new or enhanced pharmacy services to support the mission of the organization and leads organizational and departmental performance improvement efforts to strengthen existing systems, processes, policies and procedures by introducing new ideas that lead to improved pharmaceutical care in clinical areas and in the pharmacy department as a whole.

Serves as an ambassador of the organization's vision and goals and the Pharmacy Department's role in achieving those by expressing ideas clearly and effectively (gaining agreement and/or understanding), adjusting language, terminology and style to the characteristics and needs of the audience as well as the venue for the communication.

Demonstrates excellence in personnel management by identifying strengths of team members and assisting employees in leveraging those strengths in their work.

Applies the appropriate financial concepts and tools to analyze situations and make financial decisions that support the achievement of short and longer-term departmental objectives.

Demonstrates personal effectiveness in leading the unit/team towards it goals and inspires a spirit of intra-team and inter-team cooperation.

Participates in projects resulting in contributions to pharmacy department, external publication and/or poster presentation for a local, regional, or national pharmacy association meeting.

Supports pharmacy residency programs, clerkship students and interns by precepting organized rotation including providing timely and constructive feedback, participating in training and orientation, mentoring, and collaborating on presentations and projects.

Maintains focus on all key stakeholders and supports the unit/team ability to deliver on all valid stakeholder expectations.

Assures compliance with all applicable local, state and federal regulations and JCAHO standards relative to the acquisition, storage, handling, and dispensing of pharmaceuticals and the provision of pharmaceutical care.

Identifies personal professional development needs and maintains a plan for continued growth.

If applicable, participation in the quality management program is expected with the goal of improving services by monitoring processes, analyzing data, implementing interventions to improve and evaluating the effectiveness of those interventions.

Responsibilities may include working to establish and maintain long and short term goals for the Quality Management Program; monitoring and documenting Quality Improvement Projects (QIPs) for progress in meeting QI goals; and providing guidance and education to staff on Quality Management priorities and projects.

If applicable, as part of the program, the staff will uphold the quality of the Patient Management Program to include the development and reassessment of the program.

Must be able to perform the professional, clinical and or technical competencies of the assigned unit or department.

These statements are intended to describe the essential functions of the job and are not intended to be an exhaustive list of all responsibilities.

Skills and duties may vary dependent upon your department or unit.

Other duties may be assigned as required.

Required Education and Experience Bachelor of Science in Pharmacy OR Pharmacy Doctorate in Pharmacy Completion of an ASHP accredited PGY-1 and PGY-2 Pharmacy Residency Program OR Completion of an ASHP accredited PGY-1 Pharmacy Residency Program and "3" years of practice experience in area of focus OR Completion of an ASHP accredited PGY-1 and PGY-2 Pharmacy Administration Residency Program OR 5 or more years of practice experience in area of focus in lieu of residency AND 2 or more years formal leadership role OR ASHP accredited PGY-1 and PGY-2 Pharmacy Administration Residency Program Preferred Education and Experience Master's Degree Pharmacy, Health Administration or Business Administration Required Licensure and Certification Licensed Pharmacist
- State Board of Pharmacy Pharmacist licensure in state of primary practice site within 120 Days Basic Cardiac Life Support (BLS or BCLS)
- American Heart Association (AHA) Time Type: Full time Job Requisition ID: R-44126 Important information for you to know as you apply: The health system is an equal employment opportunity employer.

Qualified applicants are considered for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, ancestry, age, disability, veteran status, genetic information, or any other legally-protected status.

See also Diversity, Equity & Inclusion .

The health system provides reasonable accommodations to qualified individuals with disabilities.

If you need to request reasonable accommodations for your disability as you navigate the recruitment process, please let our recruiters know by requesting an Accommodation Request form using this link .

Employment with the health system is contingent upon, among other things, agreeing to the health-system-dispute-resolution-program.pdf and signing the agreement to the DRP.

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Position Title Cancer and Infusion Pharmacy Operations Manager KUCC
- Overland Park Position Summary / Career Interest: The Pharmacy Operations Manager fulfills a leadership role in the Department of Pharmacy by managing and leading pharmacy personnel in the successful completion of daily operations.

This role requires exceptional leadership and management skills, as well as strong communication skills with the ability to interact professionally with all members of the organization.

The Pharmacy Operations Manager will be responsible for significant portions of pharmacy operations and/or finances as well as being directly responsible for personnel management and operational success of the department.

The Pharmacy Operations Manager may report to either Pharmacy Assistant Director or Director of Pharmacy.

Responsibilities and Essential Job Functions Provides effective leadership to the Department of Pharmacy through the direct management of pharmacy employees and daily operations.

Identifies opportunities and needs for new or enhanced pharmacy services to support the mission of the organization and leads organizational and departmental performance improvement efforts to strengthen existing systems, processes, policies and procedures by introducing new ideas that lead to improved pharmaceutical care in clinical areas and in the pharmacy department as a whole.

Serves as an ambassador of the organization's vision and goals and the Pharmacy Department's role in achieving those by expressing ideas clearly and effectively (gaining agreement and/or understanding), adjusting language, terminology and style to the characteristics and needs of the audience as well as the venue for the communication.

Demonstrates excellence in personnel management by identifying strengths of team members and assisting employees in leveraging those strengths in their work.

Applies the appropriate financial concepts and tools to analyze situations and make financial decisions that support the achievement of short and longer-term departmental objectives.

Demonstrates personal effectiveness in leading the unit/team towards it goals and inspires a spirit of intra-team and inter-team cooperation.

Participates in projects resulting in contributions to pharmacy department, external publication and/or poster presentation for a local, regional, or national pharmacy association meeting.

Supports pharmacy residency programs, clerkship students and interns by precepting organized rotation including providing timely and constructive feedback, participating in training and orientation, mentoring, and collaborating on presentations and projects.

Maintains focus on all key stakeholders and supports the unit/team ability to deliver on all valid stakeholder expectations.

Assures compliance with all applicable local, state and federal regulations and JCAHO standards relative to the acquisition, storage, handling, and dispensing of pharmaceuticals and the provision of pharmaceutical care.

Identifies personal professional development needs and maintains a plan for continued growth.

If applicable, participation in the quality management program is expected with the goal of improving services by monitoring processes, analyzing data, implementing interventions to improve and evaluating the effectiveness of those interventions.

Responsibilities may include working to establish and maintain long and short term goals for the Quality Management Program; monitoring and documenting Quality Improvement Projects (QIPs) for progress in meeting QI goals; and providing guidance and education to staff on Quality Management priorities and projects.

If applicable, as part of the program, the staff will uphold the quality of the Patient Management Program to include the development and reassessment of the program.

Must be able to perform the professional, clinical and or technical competencies of the assigned unit or department.

These statements are intended to describe the essential functions of the job and are not intended to be an exhaustive list of all responsibilities.

Skills and duties may vary dependent upon your department or unit.

Other duties may be assigned as required.

Required Education and Experience Bachelor of Science in Pharmacy OR Pharmacy Doctorate in Pharmacy Completion of an ASHP accredited PGY-1 and PGY-2 Pharmacy Residency Program OR Completion of an ASHP accredited PGY-1 Pharmacy Residency Program and "3" years of practice experience in area of focus OR Completion of an ASHP accredited PGY-1 and PGY-2 Pharmacy Administration Residency Program OR 5 or more years of practice experience in area of focus in lieu of residency AND 2 or more years formal leadership role OR ASHP accredited PGY-1 and PGY-2 Pharmacy Administration Residency Program Preferred Education and Experience Master's Degree Pharmacy, Health Administration or Business Administration Required Licensure and Certification Licensed Pharmacist
- State Board of Pharmacy Pharmacist licensure in state of primary practice site within 120 Days Basic Cardiac Life Support (BLS or BCLS)
- American Heart Association (AHA) Time Type: Job Requisition ID: R-46437 Important information for you to know as you apply: The health system is an equal employment opportunity employer.

Qualified applicants are considered for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, ancestry, age, disability, veteran status, genetic information, or any other legally-protected status.

See also Diversity, Equity & Inclusion .

The health system provides reasonable accommodations to qualified individuals with disabilities.

If you need to request reasonable accommodations for your disability as you navigate the recruitment process, please let our recruiters know by requesting an Accommodation Request form using this link .

Employment with the health system is contingent upon, among other things, agreeing to the health-system-dispute-resolution-program.pdf and signing the agreement to the DRP.

Need help finding the right job? We can recommend jobs specifically for you! Create a custom Job Alert by selecting criteria that suit your career interests.