Persona Jobs in Usa

Head of Business Development (HoBD)

Job Description

We are seeking a forward-thinking and strategic leader for the position of Head of Business Development (HoBD). This critical role is responsible for driving strategic growth, shaping product‑aligned market opportunities, and providing oversight across partnerships, commercialization initiatives, and cross‑functional execution. The Head of Business Development ensures that business development strategies are tightly integrated with product vision, customer needs, and enterprise‑level goals.

To ensure product alignment, the HoBD oversees the Product Management team. The role reports to the General Manager and is an integral part of the go‑to‑market team.

If you're motivated by high‑impact strategy work and excited by the opportunity to shape product‑market direction within an international organization, we encourage you to apply!

Responsibilities and Duties

Strategic Leadership & Oversight

• Define, implement, and oversee the company’s business development strategy aligned with product roadmaps and long-term corporate objectives.
• Act as the commercial product leader: translate customer needs and market trends into prioritized product opportunities and go-to-market strategies.
• Lead customer discovery and market research initiatives to validate product-market fit, define personas, and shape feature prioritization.
• Establish governance processes to monitor performance, partnership health, and product market success.
• Design pricing, packaging requirements, and monetization strategies that optimize conversion and lifetime value. Run experiments and iterate commercial models.
• Build and scale a high-performing BD team: hire, mentor, set goals, and manage performance. Establish KPI’s, processes for pipeline predictability.
• Develop GTM plays for new products and major feature launches – coordinate Sales, Marketing, and Customer Success to ensure coordinated launches and measurable outcomes.
• Measure and report performance: revenue, conversion, adoption, churn, partner contribution, and feature adaptation. Use data to optimize strategy.
• Act as a senior leader and cross-functional influencer: present business cases to the executive team and advise on M&A or strategic investments when appropriate.
• Provide strategic oversight to cross functional initiatives, ensuring alignment across Product, Sales, Marketing, Finance, and Executive Leadership.
• Directs companies Business Analytic Team, establishing priorities.
• Conduit to R&D team at HQ.

Collaboration & Communication

• Work closely with the Business Development team at HQ in Austria.
• Serve as an input provider and sparring partner for strategic and regional product management.
• Participate in the international Business Development collaboration network.
• Maintain strong communication across time zones and cultures.
• Inspire and align multiple stakeholders to achieve strategic objectives.
• Travel regularly, including onboarding and key meetings in Austria.

Education / Experience

• 10+ years of experience in business development, strategic partnerships, or product strategy within a product‑centric or technology‑driven environment.
• Proven track record overseeing cross‑functional initiatives, strategic partnerships, or product commercialization programs.
• Hands-on product management experience (roadmap, prioritization, discovery, requirements or GTM – able to speak both commercial and product languages).
• Strong analytic skills – experience with KPI’s, unit economics, pricing experiments, and data-driven decision making. Comfortable with analytics tools (e.g., SQL, product analytics, CRM).
• Excellent negotiation, communication, and stakeholder management skills: experience working with leadership‑level partners/customers.
• Demonstrate the ability to lead cross‑functional initiatives across Product engineering, Sales, and Marketing.
• Bachelor's degree in Business, Engineering, Computer Science or related field; MBA or equivalent experience a plus.
• Industry experience a plus.

Job Knowledge

• Strategic vision with strong operational oversight
• Product and customer empathy
• Market and competitive intelligence
• Governance and performance management
• Partnership and ecosystem development
• Commercial and financial acumen
• Cross‑functional leadership and influence
• High‑impact executive communication

Success Indicators

• Strong alignment between local, regional, and global company initiatives.
• Relationship building and influence.
• Leadership and Team Development
• Innovation and strategic Contribution.
• A high-performing and engaged team.
• Customer-Centric Mindset.

Benefits

Blum USA believes in offering their employees an excellent benefits package that includes:

• Salaried position
• Possible bonus opportunities
• Health (Medical and Dental)
• 401(k) with employer matching
• Flexible Spending plans to cover eligible out of pocket health, dental and vision expenses
• Competitive PTO package
• Term life insurance equal to annual salary at no cost to employee

Company Overview

For more than 60 years Blum has been manufacturing superior quality hinge systems, drawer runners, and lift systems that create emotion and enhance user convenience in the kitchen. With every product, we strive to develop solutions to ensure that cabinet doors and drawers open with ease, close softly and effortlessly, and make workflow and everyday kitchen use easier.

Over the decades our product range has grown and so has the company. Today, Blum has eight production plants in Austria, and manufacturing sites in Brazil, Poland and the United States. Approximately 9000 Blum employees all over the world concentrate on the vision of “perfecting motion” to satisfy the specific requirements of the end user, whether it is in the kitchen or in another living area of the home. This prerequisite is the source of all our product development and innovation

Are you an experienced Senior Professional UX Designer with a desire to excel? If so, then Talent Software Services may have the job for you! Our client is seeking an experienced Senior Professional UX Designer to work at their company in Wayzata, MN.

Position Summary: The manager is looking for a hands-on resource. 6+ years of experience. The Senior Professional, UX Design job designs and develops engaging user experiences for various digital products. Under minimal supervision, this role translates complex user needs and business requirements into web and mobile features, ensuring designs align with brand guidelines and accessibility standards. This job coaches and partners with cross-functional teams, including product managers, engineers, business partners, and other designers, to ensure products meet user needs and business goals.

Primary Responsibilities/Accountabilities:

• Enablement (initial setup/one-time) and ongoing management of the documentation space (SharePoint) for intake/content/UX
• o This would be the SharePoint website bringing together all the content/UX/design materials and link-outs.
• • Creation/Management of Figma library/resources for the client's website.
• Collect existing
• Set up the reference material
• Manage defined templates for defined patterns/asset types
• Manage alignment and engagement with the UX COE.
• Manage the User Research/Personas/General Research for clients website
• Enablement of UX support content initiatives
• Consult with stakeholders on initiatives that need additional care and direction.
• Define what patterns are self-served pre-documented and what require a UX consult (and additional UX steps)
• Help refine the intake processes.
• Support work with stakeholders outside of Comms when needed (making sure our other businesses are aligned).
• Help drive content/UX strategies (support proven existing and help facilitate new).
• Support governed initiatives that impact our other stakeholders
• Drive UX improvement (website and Sprout)
• Information Architecture
• Support the core needs
• Help align stakeholders/partners on broader goals/initiatives
• Example (if you want to reorg the main site structure/top sections)

Location: HYBRID - Wayzata, MN (3 days on site)

Duration: 6 months

Manager is looking for a hands-on resource with 5+ years of experience and MUST have previous experience working at Cargill ......

This person will step in and begin working ASAP

Needed tools experience includes:

• Sprout
• Maze
• CoPilot
• Figma
• Excel
• UX / UI tools in general.
• Qualitative & Quantitative experience (Quantitative experience like AB testing), Qualitative like personas, UX Research

Skills Needed:

• Soft skills & Hard skills combined
• Strong listening skills
• Strong creativity that is transferred into the design.
• Whiteboarding
• Face to Face experience with interal customers (the business).

Description:

• Enablement (initial setup/one-time) and ongoing management of the documentation space (SharePoint) for intake/content/UX
• This would be the SharePoint website bringing together all the content/UX/design materials and link outs.
• Creation/Management of Figma library/resources.
• Collect existing
• Setup of reference material
• Manage defined templates for defined patterns/asset types
• Manage alignment and engagement with UX COE.
• Manage the User Research/Personas/General Research for of UX support content initiatives
• Consult with stakeholders on initiatives that need additional care and direction.
• Define what patterns are self-served pre-documented and what require a UX consult (and additional UX steps)
• Help refine the intake processes.
• Support work with stakeholders outside of Comms when needed (making sure our other businesses are aligned).
• Help drive content/UX strategies (support proven existing and help facilitate new).
• Support governed initiatives that impact our other stakeholders
• Drive UX improvement (website and Sprout)
• Information Architecture
• Support the core needs
• Help align stakeholder/partners on broader goals/initiatives
• Example (if want to reorg the main site structure/top sections)

Job Title: Senior UX Design

Location: Wayzata, MN

Duration: 12 Months Contract Months

Summary:

We are seeking a hands-on UX Design professional with 6+ years of experience to manage UX processes, documentation, and design systems while driving user-centered strategies across digital platforms.

Key Responsibilities:

Manage and maintain UX/content documentation on SharePoint

Build and oversee Figma design libraries, templates, and resources

Lead user research, personas, and insights generation

Collaborate with stakeholders to define UX needs and intake processes

Support and guide UX/content initiatives across teams

Drive UX improvements for websites and digital tools

Contribute to information architecture and site structure planning

Ensure alignment with UX Center of Excellence (COE)

Partner with cross-functional teams to deliver user-focused solutions

Requirements:

6+ years of UX design experience

Strong hands-on experience with Figma and design systems

Experience in user research and information architecture

Ability to work with cross-functional teams and stakeholders

Reports to: Founder & CEO

Location: NYC (On-site)

About the Role

Sienna Charles is a premier ultra-high-net-worth (UHNW) lifestyle and travel firm. We are seeking a high-caliber Operations Manager to serve as the strategic and operational "Integrator" to our Founder & CEO.

In this role, you are the bridge between vision and reality. You will translate the CEO’s high-level ideas into actionable systems, oversee cross-functional leadership, and ensure the company scales with precision. This is not just a coordination role; it is a leadership position requiring a rare blend of tech-savviness, emotional intelligence, and a relentless drive for operational excellence.

Key Responsibilities

1. Operational Excellence 

• Process Management and Automation: Identify bottlenecks and optimize workflows. You will lead the charge on requests to the tech team to improve dashboards and CRM functionality.
• Technology Oversight: Manage the end-to-end lifecycle of internal tools, including mobile apps, cloud infrastructure, and data visualization.
• Data-Driven Leadership: Maintain and evolve company dashboards to provide the CEO with real-time visibility into KPIs and business health.

2. Strategic Execution & Integration

• The "Integrator": Filter the CEO’s vision into structured initiatives with defined timelines, outcomes, and accountability.
• Project Management: Shield the CEO from "operational noise" by managing day-to-day execution across Client Services, Marketing, Sales, and Tech.
• Meeting Rhythms: Own the leadership calendar—set agendas, facilitate high-impact meetings, and ensure all follow-ups are executed.

3. Team Management & Accountability

• Performance Culture: Set clear goals for department heads and hold them accountable through consistent feedback and performance reviews.
• Talent Development: Oversee the hiring, onboarding, and training of management-level staff to ensure the team meets UHNW service standards.
• Escalation Point: Act as the primary problem-solver for the team, resolving internal conflicts and operational hurdles before they reach the CEO.

The Ideal Persona

• The Perfectionist: You are obsessed with detail and possess a "nothing slips through the cracks" mentality.
• The Tech-Whiz: You speak the language of developers and understand how CRM and automation drive a modern luxury business.
• The Calm Authority: You lead with high EQ, navigating competing priorities with a sense of urgency and a steady hand.
• The Discreet Partner: You understand the nuances of the luxury industry and maintain absolute confidentiality.

Requirements

• Experience: 5+ years in Operations, Chief of Staff, or Upper Management in a fast-paced or startup environment.
• Scale: Proven experience managing teams of 5+ people.
• Tech Stack: Demonstrated success managing the development/implementation of CRMs, dashboards, and cloud-based infrastructures.
• Communication: Exceptional written and verbal skills; ability to translate complex data into simple, visual strategic insights.
• Background: Experience in a service-based industry or SaaS sompany is highly preferred.

What Success Looks Like

• CEO Freedom: The CEO’s time is fully protected, allowing her to focus exclusively on brand, vision, and high-level client relationships.
• Seamless Execution: Projects move from concept to completion without bottlenecks.
• Transparency: Weekly executive summaries provide total clarity on company health.
• Culture of Ownership: Department heads are empowered, aligned, and consistently hitting their KPIs.

Geotab is a global leader in IoT and connected transportation and certified \"Great Place to Work.\" We are a company of diverse and talented individuals who work together to help businesses grow and succeed, and increase the safety and sustainability of our communities. Geotab is advancing security, connecting commercial vehicles to the internet and providing web-based analytics to help customers better manage their fleets. Geotab's open platform and Geotab Marketplace, offering hundreds of third-party solution options, allows both small and large businesses to automate operations by integrating vehicle data with their other data assets. Processing billions of data points a day, Geotab leverages data analytics and machine learning to improve productivity, optimize fleets through the reduction of fuel consumption, enhance driver safety and achieve strong compliance to regulatory changes.

Our team is growing and we're looking for people who follow their passion, think differently and want to make an impact. Ours is a fast paced, ever changing environment. Geotabbers accept that challenge and are willing to take on new tasks and activities - ones that may not always be described in the initial job description. Join us for a fulfilling career with opportunities to innovate, great benefits, and our fun and inclusive work culture. To see what it's like to be a Geotabber, check out our blog and follow us @InsideGeotab on Instagram. Join our talent network to learn more about job opportunities and company news.

As a Segment Campaign Manager your key area of responsibility will be developing and executing end-to-end segment marketing strategies to drive customer acquisition, expansion, and retention. This includes collaborating with cross-functional teams to bring strategies to market, optimizing lead flow into the pipeline, analyzing campaign performance for ROI, managing various marketing program executions, delivering targeted ABM and Always On initiatives, and becoming a segment expert to inform messaging. You will need to work closely with segment marketing, product marketing, channel marketing, business development, digital and creative teams, Marketing Automation, Revenue Operations, and Sales teams, as well as external agencies and vendors. To be successful in this role you will be a creative and analytical marketing professional with strong collaboration and project management skills. In addition, the successful candidate will have proven analytical and budget management abilities to optimize campaign performance and ROI. Expertise in full-funnel marketing, lead nurturing, and pipeline management, coupled with a passion for understanding market segments and delivering measurable results, is essential.

Develop and manage the end-to-end segment campaign marketing strategy, including campaign planning workbooks and strategic annual campaign plans, to drive new customer acquisition, account expansion, and customer retention. Partner with segment marketing, product marketing, channel marketing, and business development to ensure alignment of campaign strategies with overall segment business goals. Collaborate with Marketing Automation, Revenue Operations, and Sales teams to develop dynamic nurturing campaigns, optimize marketing qualification methodology for lead pass-through, and manage the lead pipeline from MAL to closed-won/lost. Forecast, monitor, and analyze campaign metrics against KPAs to inform future campaign plans, optimize budget allocation, and deliver marketing ROI analysis and performance tracking. Champion continuous improvement by actively developing skills and identifying opportunities to enhance campaign processes and tools, including the evaluation and adoption of new marketing technologies. Lead and guide agencies, vendors, and internal departments in the execution of advertising, full-funnel content, social media, success stories, sponsorships, events, webinars, podcasts, and channel/partner programs to achieve segment campaign objectives. Collaborate with content, creative, digital, and sales teams to deliver Account-Based Marketing (ABM) and Always On programs aligned with campaign plans. Maintain Ideal Customer Profiles (ICPs) and continuously develop buyer personas to inform campaign/content strategy at the segment and targeted account level. Establish subject matter expertise in the assigned segment, leveraging competitive/market analysis to create differentiated campaigns and messaging that highlight Geotab's unique value proposition and attract ideal leads. Support Geotab's annual customer and partner conference \"Connect\" with segment campaign plans and programs.

5-8 years of experience in B2B Saas marketing campaign strategy development and execution with measurable outcomes and data-driven analytical approach to decision-making. Previous experience in the Commercial Transportation Field Services segment including Consumer Services, Speciality Trade Contractors, Property Maintenance, Professional & Environmental Services, Healthcare & Pharmaceutical, Media & Entertainment, Hospitality & Leisure, Finance, Insurance & Real Estate or comparable sub-segments is highly preferred. Previous industry experience in telematics, connected transportation solutions, B2B IT or software industry marketing, or comparable experience is a strong asset. Exceptional verbal and written communication skills, with the ability to effectively lead, influence, and collaborate across all organizational levels. Strategic, data-driven, and results-oriented mindset with a focus on achieving objectives. Strong ability to stay current with emerging technologies and technical aptitude, including proficiency in CRM systems (e.g., Salesforce), marketing automation platforms (e.g., Salesforce Marketing Cloud), workflow tools (e.g. Jira), Google Suite, and AI tools (e.g., Gemini, ChatGPT) for campaign planning, content creation and data analysis. Proficient in account-based marketing (ABM) and persona targeting high value prospects with ABM platforms such as 6sense, Demandbase or Zoominfo is preferred. Excellent interpersonal skills, including diplomacy, negotiation, conflict resolution, and relationship management. Adaptability and resilience to thrive in a fast-paced environment with evolving priorities and deadlines. Proactive and resourceful with a willingness to take initiative, propose innovative ideas, and adapt to change within a dynamic, flat organizational structure. Strong project management skills, including the ability to identify needs, develop solutions, and manage projects from inception to completion. Collaborative team player with the ability to engage effectively with stakeholders at all levels.

If you got this far, we hope you're feeling excited about this role! Even if you don't feel you meet every single requirement, we still encourage you to apply. Please note: Geotab does not accept agency resumes and is not responsible for any fees related to unsolicited resumes. Please do not forward resumes to Geotab employees.

Flex working arrangements Home office reimbursement program Baby bonus & parental leave top up program Online learning and networking opportunities Electric vehicle purchase incentive program Competitive medical and dental benefits Retirement savings program

*The above are offered to full-time permanent employees only

At Geotab, we have adopted a flexible hybrid working model in that we have systems, functions, programs and policies in place to support both in-person and virtual work. However, you are welcomed and encouraged to come into our beautiful, safe, clean offices as often as you like. When working from home, you are required to have a reliable internet connection with at least 50mb DL/10mb UL. Virtual work is supported with cloud-based applications, collaboration tools and asynchronous working. The health and safety of employees are a top priority. We encourage work-life balance and keep the Geotab culture going strong with online social events, chat rooms and gatherings. Join us and help reshape the future of technology!

Geotab verifies candidates' eligibility to work in the United States through E-Verify, an internet-based system operated by U.S. Citizen and Immigration Services. We are committed to accommodating people with disabilities during the recruitment and assessment processes and when people are hired. We will ensure the accessibility needs of employees with disabilities are taken into account as part of performance management, career development, training and redeployment processes. If you require accommodation at any stage of the application process or want more information about our diversity and inclusion as well as accommodation policies and practices, please contact us at . Geotab provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Geotab complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Geotab expressly prohibits any form of workplace harassment or discrimination based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Geotab's employees to perform their job duties may result in discipline up to and including discharge. If you would like more information about our EEO program or wish to file a complaint, please contact our EEO officer, Klaus Boeckers at . For more details, view a copy of the EEOC's Know Your Rights poster. By submitting a job application to Geotab Inc. or its affiliates and subsidiaries (collectively, \"Geotab\"), you acknowledge Geotab's collection, use and disclosure of your personal data in accordance with our Privacy Policy. Click here to learn more about what happens with your personal data.

• Sales Cycle Management: Manage the full sales cycle, from prospecting to close for Mid-Market deals including coordinating and delivering compelling online demos to potential and existing clients
• Net New Opportunity Development: High outbound activity, including 55+ cold calls per day, managing a book of named accounts, tiering accounts, and identifying key personas to target. Creatively source leads through self-prospecting and leverage company resources
• Cross Functional Collaboration: Acquire and contribute to the onboarding process for new accounts, collaborating with Engine's Account Management team to foster growth in existing accounts
• Customer Focus: Cultivate enduring relationships with a diverse portfolio of businesses, encouraging exclusive utilization of Engine for hotel bookings
• Data Cleanliness: Maintain a well-organized and clean pipeline to streamline sales processes and develop expertise in our tech stack by mastering tools such as Salesforce, ZoomInfo, and Outreach to efficiently manage daily operations

• B2B Sales Experience: Minimum of 1+ years of B2B Sales Representative or SDR/BDR experience
• Hunter Mentality: Expertise with outbound prospecting techniques, tools, and processes (Salesforce, Outreach, ZoomInfo, Gong)
• Competitive Spirit: A track record of high achievements and consistently exceeding sales targets and KPIs
• Passion: Desire to enhance corporate travel and employee perk programs for businesses
• Adaptability: Demonstrated ability to manage multiple projects and activities with meticulous attention to detail in an unstructured and fast-paced environment
• Communication Skills: Exceptional listening, negotiation, and presentation skills

• Compensation: Competitive base pay tied to role and experience, with opportunities for bonuses, commissions, and equity.
• Benefits: Check out our full /culture.
• Environments for Success: Different roles have different needs in terms of the environments that drive success which is why we have a hybrid-hub model. Whether you are in one of our amazing offices or fully remote, we'll make sure you have what you need to succeed.

Executive Assistant to the CEO, CFO and C-Suite Team, Boston, Mass, Hybrid

A global and innovative energy solutions company is seeking an exceptional Executive Assistant to serve as a true “right hand” to the CEO, CFO as well as help others on the C-Suite team with some administrative work. This is not a traditional administrative role, but a relational, and trust-based partnership designed to amplify the CEO's CFO’s effectiveness, clarity, and presence. The Executive Assistant will act as a stabilizing force, thoughtful gatekeeper, and intuitive collaborator, someone who understands not only what needs to be done, but how and when to do it in a way that respects people and priorities. Excellent skills using AI is a MUST as well as a “can do” problem solving persona. This is 3 or 4 days in the office depending on what is going on.

About the Job:

Trusted Partner & Strategic Support

• Act as a thought partner and sounding board, offering perspective, feedback, and quiet counsel when needed.
• Anticipate needs and proactively remove friction before issues arise.
• Prepare the CEO/CFO for meetings and conversations with context and background information; leverage AI to draft, summarize analyze and prepare materials.

Time, Energy & Focus Management

• Manage a complex and fluid calendar with an understanding of priorities and relationships, .
• Protect the CEO and CFO’s time by thoughtfully filtering requests and creating space for strategic thinking.
• Coordinate domestic and international travel including detailed itineraries.

Communication & Relationship Management

• Serve as a warm, professional liaison between the CEO/CFO and internal teams, partners, and external stakeholders.
• Draft and manage correspondence on the CEO and CFO’s behalf, ensuring tone, values, and intent are consistently reflected.

Information Flow & Follow-Through

• Distill information into clear, actionable insights for the CEO and CFO; create and edit PowerPoint presentations.
• Track commitments, decisions, and follow-ups to ensure momentum and accountability.
• Support special projects and initiatives that require coordination, and thoughtful execution.
• Plan quarterly meetings and events, dinners

About You

• Bachelor’s degree required.
• At least 5 years of experience supporting busy C-Suite executives, preferably in the tech or finance space and someone who thrives in a start- up type firm mentality.
• Strong written and verbal communication skills.
• High proficiency with Microsoft Office Suite
• Up to date and use AI Tools for daily work to increase productivity and improve processes
• Handle highly sensitive information with absolute discretion.
• High emotional intelligence and sound judgement.
• You thrive in ambiguity and are energized by anticipating needs rather than reacting to them.
• You value discretion, loyalty, and long-term partnership.
• You are highly organized, detail-oriented, and capable of managing multiple priorities without losing sight of the human element.
• You communicate with warmth, clarity, and confidence You bring polish and presence, while remaining grounded and approachable with a “high touch” service and team mentality.
• Base Salary, Discretionary Bonus, 100% Medical Health Care Coverage for Employee, Unlimited PTO

Position Summary

REMAX is seeking a detail-oriented Customer Experience (CX) Specialist. This position provides essential operational support to the CX team and plays a key role in ensuring surveys, reporting, documentation, and communications run smoothly. This role builds and tests surveys in Qualtrics, maintains recurring event-survey reporting, manages content on the CX SharePoint site, supports internal communications, and ensures high-quality execution of CX programs.

The ideal candidate is detail-oriented, organized, tech‑savvy, and energized by supporting work that improves customer insight and customer outcomes.

Key Responsibilities

Reporting & Analytics Support

• Refresh recurring reports (e.g., event or post‑interaction surveys) following established templates and processes.
• Perform initial QA on reporting data:
• Validate counts, filters, segments, and date ranges
• Confirm trends look accurate and consistent with prior data
• Distribute dashboards or summary updates according to cadence and stakeholder lists.
• Maintain trackers for survey performance, response rates, and reporting schedules.

Internal Communications Support

• Draft internal update emails, release notes, and announcements related to surveys, reporting cycles, and CX program changes.
• Post communications to SharePoint, Teams channels, or distribution lists.
• Support the CX Analysts with preparation of content for readouts, workshops, and presentations.
• Serve as the primary maintainer of the CX SharePoint site.
• Update pages, upload new materials, archive outdated content, and maintain clean structure and version control.
• Manage SharePoint permissions according to governance standards.

Program Support & Coordination

• Assist with preparation for CX workshops, including journey mapping, persona sessions, and insight readouts.
• Take notes, prepare artifacts, and handle logistics (invites, room setup, virtual tools).
• Maintain CX team calendars, project trackers, and documentation repositories.
• Support ad hoc tasks across the CX program portfolio.

Qualtrics Survey Management

• Build surveys in Qualtrics using approved instruments, applying appropriate logic, embedded data, branching, and branding.
• Conduct end-to-end QA and testing.
• Manage survey versions, change logs, and launch schedules.
• Troubleshoot issues and escalate to the CX Analysts or Director when needed.

Agent Recruitment Resource

• Engage, and build relationships with potential new REMAX agents through personalized, high-touch recruitment strategies.
• Serve as the primary point of contact for candidates, guiding them through the recruitment process with professionalism and attention to detail.
• Conduct discovery meetings, explain the REMAX value proposition, and address candidate questions and concerns.
• Collaborate with the Marketing and Education teams to ensure alignment on recruitment goals and processes.

Qualifications

Education & Experience

• Bachelor’s degree in Business Administration, Data Analytics, Marketing, Customer Experience, or a related field.
• Experience in process design, development and improvement.
• 1–2 years of experience in coordination, project support, operations, research, marketing, or related field.

Skills & Competencies

• Strong analytical and problem-solving skills with a focus on translating data into actionable insights.
• Familiarity with CRM tools like Salesforce or Zendesk.
• Excellent communication skills, both written and verbal, to present data insights effectively to stakeholders.
• Strong organizational skills and ability to manage multiple projects simultaneously.

Personal Attributes

• Customer-focused mindset with a passion for improving experiences and delivering value.
• Detail-oriented and curious, with a drive to uncover root causes and solutions.
• Collaborative team player who thrives in a dynamic, fast-paced environment.

Hire Range/Rate:

$55,000 - $62,000

Actual compensation offered to candidate will be finalized at offer and may be above or below the posted range due to skill level, experience, industry specific knowledge, education/certifications, or geographic location. The offer rate represents one component of the RE/MAX, LLC total compensation package. Employees will also receive a number of benefits as listed below. Other compensation for this position may include bonus eligibility.

• Competitive Medical, Dental, and Vision benefits
• Retirement plans with optimal company match
• Annual bonus/merit opportunity
• Educational Assistance
• Mental Health support program
• M.O.R.E. Events offered in-person and virtually
• Mentorship program
• Employee Resource Groups
• Community Engagement
• Diversity, Equity, and Inclusion
• Parenting
• Remote
• Women at REMAX

RE/MAX, LLC & Motto Mortgage

Now is your chance to become part of a world-class, industry leading organization. RE/MAX Holdings, Inc. is a business that builds businesses. We provide the tools, education and tech to our real estate network, which includes RE/MAX and Motto Mortgage franchises, agents, brokers, and consumers. Join us and build a career where your contribution is heard, your

RE/MAX Holdings, Inc. is proudly headquartered in Denver, Colorado. Certain roles may be location specific, however in addition to Colorado, we welcome qualified candidates in the following states: Arkansas, California, Florida, Georgia, Illinois, Massachusetts, Michigan, Ohio, and Texas!

RE/MAX Holdings, Inc. is proud to be an equal opportunity employer committed to diversity and inclusion, as well as non-discrimination in employment. All persons shall be afforded equal employment opportunity, and all qualified applicants receive consideration without regard to race, color, religion, gender, sexual orientation, national origin, age, veteran status, disability unrelated to performing the essential task of the job or other legally protected categories. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

*As measured by transactions sides

Application Deadline: April 23, 2026

About Reputation

Reputation, founded in Silicon Valley in 2013, is the industry's sole platform that uses an AI-powered product stack to help companies measure, manage, and scale their real-time reputation performance everywhere, effectively functioning as a business's eyes and ears across all customer feedback channels to uncover predictive insights. This market leadership is reinforced by significant funding from top-tier firms like Bessemer Venture Partner, Kleiner Perkins, and Marlin Equity Partners, driving substantial annual recurring revenue from Global Fortune 1000 companies, major automotive OEMs, healthcare systems, and top property management firms, with trust from over 250 partners including Google and Meta. Recognized recently as America's Greatest Midsized Workplaces by Newsweek which rewards excellence and career development, and attracts player-coaches, team-oriented collaborators, and individuals who value perseverance and hustle.

Your Role at Reputation:

TheManager, Sales Development, role holds an important leadership position at the top of the sales funnel for the entire company. The ideal candidate will be responsible for driving the success of our outbound sales efforts, managing and mentoring a team of SDRs, and collaborating with other departments to achieve company revenue goals. They will set team activity goals, motivate and develop team members, and work closely with the entire sales organization. We're looking for professionals with strong organizational and follow up skills who work well in a team environment. If you are motivated to inspire, coach and develop a team of high performing Sales Development Reps, we want you!

How You'll Shape the Experience:

• Strategy and Process

  • Design effective outbound strategies, including multi-channel approaches (email, phone, LinkedIn, etc.), and optimize these efforts based on performance data.

  • Implement and continuously refine processes, tools, and workflows that increase SDR efficiency and effectiveness.

  • As part of the Sales Development Leadership team; regularly contribute to sales strategy and planning activities. Stay updated on industry trends and provide new ideas and strategies accordingly

• Outreach Management and Pipeline Creation

  • Conduct high level and value added conversations with C level and senior executives in prospect / customer accounts.

  • Develop and implement best practices for prospecting, lead qualification, and follow-up that align with the company's messaging and target Ideal Customer Profile (ICP) and Personas.

  • Own, drive, and accurately forecast activity and pipeline creation efforts.

• Team Leadership & Development:

  • Recruit, train, and develop SDR talent, creating career growth opportunities within the team.

  • Lead, and mentor a high-performing SDR team, fostering a culture of innovation.

  • Set clear performance expectations and goals for individual SDRs and the team as a whole.

  • Conduct regular performance evaluations and implement improvement plans as needed, such as ongoing coaching, mentoring, and professional development opportunities.

• Cross-Functional Collaboration:

  • Work closely with marketing, sales, enablement, operations teams to ensure alignment of growth strategies and initiatives.

  • Partner with the sales team to optimize the lead-to-customer conversion process and develop effective outreach approaches.

  • Collaborate with Subject Matter Experts (SMEs) and business leaders to develop relevant, ongoing content, tools, playbooks, and resources to aid skill development & on-the-job learning applications.

• Performance Monitoring & Data Analytics:

  • Utilize data and analytics to monitor the performance of outreach initiatives, identify trends, and optimize prospecting in real-time.

  • Run regular reports on KPIs, pipeline attainment, and team performance to senior leadership, implement team-wide initiatives to continually innovate and improve performance.

• Technology and Tools Management

  • Drive adoption and optimization of sales engagement tools and CRM systems

  • Ensure data integrity and proper usage of sales technologies

  • Identify and recommend new tools or processes to enhance team productivity

• Additional duties as assigned.

The Skills That Set You Apart:

• Bachelor's degree or equivalent from 4 year university/college or comparable work experience.

• 4+ years of Sales Development experience with 2+ years of sales development management, or other applicable tech sales leadership experience.

• Top performer in SaaS, enterprise software sales.

• Passionate about coaching and developing people.

• Excellent writing, communication and presentation skills.

• Sales methodology training.

• Experience working with sales automation tools, e.g. SalesForce, Outreach, LinkedIn SalesNav, 6Sense, Gong, etc. strongly preferred

• Strong ability to learn quickly, represent concepts and summarize complex ideas with a sense of how SDRs think, operate, and absorb training.

• You're driven, no one needs to push you to excel, it's just who you are. You take the lead in getting things done.

Where You'll Connect & Collaborate:

• Your main HQ is our Scottsdale, AZ office, but we know great work can happen anywhere. You'll have the flexibility of a hybrid schedule, joining us in person on Tuesdays, Wednesdays and Thursdays (subject to change) and working from home on Mondays and Fridays.

Our Benefits & Perks

We believe our people deserve to feel supported, valued, and rewarded both in and out of work. That's why we offer a generous and thoughtfully designed benefits package, including:

Paid Time Off:

• Flexible PTO for salary paid employees

• Hourly employees accrue PTO based on tenure & receive 5 sick days annually. Sick days are available day 1. PTO accrues on a per paycheck basis.

• 10 company paid holidays plus 4 "Extended Company Holidays," which are additional paid days off for the company.

Health and Welfare Benefits

• Multiple medical and dental plan options, plus 100% company paid vision coverage

• 401k available through Fidelity

• Paid Parental Leave for all eligible employees as of day 1 of employment

• Employer paid short and long term disability and life insurance

• Critical Illness, Accident & Hospital Indemnity insurance

• Employee Assistance Program (EAP)

• Access to a wide variety of perks and wellbeing apps:

- PerkSpot: Employee discount program

- Wellhub (Gym Pass): Access to virtual wellbeing apps, coaching, and gym memberships

- Carrot Fertility: Support for fertility, family planning, maternity, parenting, and hormonal health

- Omada: Virtual prevention and physical therapy program

- Ladder: Supplemental life insurance

- SoFi: Financial wellbeing platform with 1:1 advice

- Fetch: Pet insurance discount program

- Spring Health for Guardian: Virtual mental health support

- XP Health for Guardian: Virtual eyewear platform

- : Mortgage services discount program

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

To learn more about how we handle the personal data of applicants, visit ourCandidate Privacy Notice.

Applicants only - No 3rd party agency candidates.