Pentangle Tech Services P5 Group Jobs in Usa

Taco Bell joined Flynn Group in 2013 with the acquisition of 76 restaurants.

Since then, we have more than tripled in size to become the 3rd largest Taco Bell franchisee in the world and growing.

We believe that our success is built upon the talent and dedication of our employees.

We are proud to offer an encouraging and inclusive work environment where every team member's ideas and contributions are valued.

We are one of seven premier brands of Flynn Group, which was founded in 1999 by Greg Flynn.

It has grown since then to the largest franchise operator in the world.

Flynn owns and operates a diversified portfolio of restaurants in iconic, world class brands across diverse segments, including Applebee's, Arby's, Panera Bread, Pizza Hut, Taco Bell Wendy's and Planet Fitness.

Our primary mission is to be the premier operator within each of these brands.

We will achieve this by focusing on our core values; Care Genuinely for People, Play like a Champion, and Win as One.

Description As a Shift Lead, you support the Assistant and General Manager by running phenomenal shifts independently and embodying the Live Más spirit.

You take ownership of the shift, solving problems proactively while guiding your team to success.

Responsibilities
- Run Shifts Efficiently: Ensure operations run smoothly while upholding Taco Bell's standards.

- Tackle Problems and Seek Help When Needed: Take initiative to address challenges and provide support to the team.

- Provide Guidance to Team Members: Mentor and lead your team to deliver excellent customer service.

- Ensure Excellent Customer Service: Cultivate an environment where every customer leaves happy and satisfied.

Benefits
- Competitive Pay
- Free meals with every shift
- 401(k) with company match
- Insurance options
- Flexible scheduling
- Development opportunities Flynn Group is an equal opportunity employer.

We are committed to creating a diverse and inclusive workforce and providing reasonable accommodations/adjustments for individuals with disabilities.

If you require any accommodation or adjustments throughout the application process, please let us know.

We look forward to reviewing your application and potentially welcoming you to our premier team!

Service Dispatcher

Highland Consulting Group is a nationwide recruiting firm that focuses on placing top construction talent within the commercial, institutional, and industrial sectors.

We are working with a large regional Mechanical Contractor in the Pittsburgh, PA area to recruit an experienced Mechanical Service Dispatcher. Successful candidates must have a minimum of 3 years’ experience as a Service Dispatcher working for a Mechanical or Electrical or a similar service organization.

Are you tired of looking for a new job periodically & want a company that you can call home? Are you the type of person that wants to take charge of their position? Do you want to work for a reputable company that works hard to please their customers and staff? Do you want to be respected and rewarded for your hard work? If this is how you feel you should consider this position.

This position works with the Service Manager to efficiently schedule the service department’s labor and parts resources to best serve the needs of their clients.

Job responsibilities will include, but are not limited to:

• Assign repair orders to qualified, productive technicians and adjust distribution control according to assignment
• Ensure complete utilization of the service technicians
• Update repair orders, determine time required to perform required work and schedule to ensure completed by due date
• Coordinate the installation of replacement parts with the Parts Manager and the service team
• Adjust the service schedule as priorities change

Requirements:

• Experience: 3 years’ experience as a Service Dispatcher in related field of Mechanical Service
• Solid communication skills both verbal and written
• Ability to establish timelines and budgets
• Ability to multi-task
• Solid, proven and verifiable record of career stability
• Must have a complete understanding of the repair service industry as well as working with preventative service agreements
• Customer orientated and the ability to adapt/respond to different types of personalities
• Able to work under pressure

Benefits:

This company cares about and is committed to the wellbeing of its employees and their families. This commitment is reflected in a comprehensive benefit package provided to all employees. This package includes an extremely competitive salary, company bonus, healthcare, paid vacation, 401K matching funds, and other benefits.

Contact:

If you are interested in this opportunity, and you have the experience and meet the job qualifications, please apply using the “Apply” link. If you have questions about this opportunity, feel free to call me @ (724) 837-6336.

Dave O'Connor

Highland Consulting Group

Confidentiality

We respect your privacy and will never submit a resume to a third party without your permission. You can be assured that the information you give us will never be forwarded to any company without your specific, direct advanced permission.

DTO1714

ABOUT OAKLAND FAMILY SERVICES

Oakland Family Services is a private, non-profit service organization serving our community and building brighter futures for more than 100 years. We proudly offer a continuum of prevention, education and treatment services that span the human life cycle.

OUR MISSION: Providing individuals and families the opportunity to build brighter futures.

OUR VISION: Communities of thriving individuals and families.

Between our strong commitment to our mission and a workplace culture that puts our staff first, we enrich the lives of those we serve, strengthen families, and build brighter futures for those we serve and those we employ.

WHAT’S IN IT FOR YOU?

• Competitive compensation.
• Comprehensive medical, dental, prescription, and vision coverage.
• Flexible Spending Accounts and HSA options.
• Retirement plan with a company match.
• Long-term disability insurance.
• Voluntary short-term disability.
• Life insurance and AD&D.
• Malpractice insurance.
• Paid time off benefits, including generous vacation, sick, personal, and bereavement days.
• Twelve (12) paid holidays, including a floating holiday of your choice!
• Annual pay increases, as approved.
• Employee assistance program for you and immediate family.
• Network of support for your health & well-being.
• Verizon cellular plan discount.
• Mileage reimbursement at the IRS rate.
• Loan forgiveness programs.

PLUS...

• Commitment to diversity, equity, inclusion, and belonging.
• Family friendly practices and support.
• Flexible work schedules, as appropriate.
• Hybrid and virtual work options, as appropriate.
• Highly robust and comprehensive onboarding and training program.
• Paid professional development.
• Free online trainings that count toward continuing education credits.
• Employee assistance programs.
• “Dress for Your Day” approach to dress code.
• Financial literacy education and workshops.
• Collaborative annual performance appraisals.
• “Dollars for a Difference” program for clients and staff in need.
• And more!

*Some benefits applicable to regular, full-time employees only.

WE KNOW CULTURE MATTERS…

We spend many hours of our day working. Workplace culture affects our well-being, how we feel about coming to work, and how we perform. Oakland Family Services prioritizes having a healthy, inclusive, equitable, and effective workplace culture. That’s why we proudly have ten (10) defined cultural value statements that dictate how we operate. Cultural values are embedded into all we do and how we do it!

…MORE ABOUT OUR AWARD-WINNING CULTURE

• Our CEO wants to get to know staff personally and has an open-door policy. She hosts regular staff lunches and townhalls to answer questions.
• Open, honest, and transparent communication is celebrated.
• We practice giving the benefit of the doubt.
• We believe that feedback is the breakfast of champions! That’s why we have a staff suggestion program.
• We want our team members to feel valued. That’s why we have a staff recognition program.
• Having FUN is an important part of the job! We love hosting events such as staff recognition celebrations and luncheons, road rallies, seasonal parties, food truck lunches, ice cream days, surprise giveaways, spirit weeks, Bring Your Child to Work Day, cook off/bake off contests, and more.

ABOUT THE OPPORTUNITY/WORK

The Early On Evaluator/Service Coordinator is responsible for coordinating, conducting and completing developmental assessments, reports and Individualized Family Service Plans as needed in accordance with IDEA regulations. Incumbent is responsible for providing outreach to families in Oakland County communities through home visits; for initiating and maintaining communication and coordination based on family needs, including schools district personnel; and for maintaining internal and external customer relations through completion of paperwork, adherence to COA standards, quality assurance measures and participation in professional development activities. The position reports to the Early Childhood Services Manager.

• Conduct developmental assessments on referred children within identified time frames.
• Complete reports summarizing the results of the assessment, including recommendations and case conceptualization within identified time frames.
• Complete all required paperwork as part of the evaluation and assessment process, including but not limited to, release of information, consents and other indicated forms.
• Function as service coordinator for children entering the Early On system who do not qualify for special education services, including coordination of all referrals, services and direct service provision when appropriate.
• Facilitate Individualized Family Service Plan process based on the developmental assessment results of eligibility within identified time frames.
• Complete annual assessments; IFSP reviews; Transition Plans; Special Education referrals; Transfer and/or Exit processes with children and families within identified time frames.
• Coordinate with school districts regarding any transfers for children eligible for Special Education services.
• Provide home visits as indicated within identified time frames or provide visits in a community venue (i.e. play groups or other services provided by the Early On continuum) as indicated.
• Meet weekly productivity standards for assessments and service coordination as indicated by the Manager.
• Serve as a resource for families to connect with other internal and external community services.
• Collaborate with schools and other community representatives and agencies.
• Attend seminars, trainings and workshops to develop knowledge base in parent-child issues.
• Attend supervision and Agency meetings.
• Communicate positively and professionally with clients and staff.
• Adhere to professional code of ethics and Agency policies and procedures.
• Travel throughout Oakland County to provide home visits and attend trainings and meetings.
• Flexible scheduling in order to meet the needs of the clients and professional development requirements.
• Able to work in a variety of environments, including the ability to engage in play and coaching activities on the floor in a family’s home.
• Participate in the organization and implementation of client play groups within the community, as needed.
• Responsible for incorporating principles of diversity, equity and inclusion in work processes and in job functions. Responsible for promoting a feeling of welcoming, belonging, and acceptance to all clients and staff.
• Other duties as assigned.

Does this Describe YOU?

• Must possess a bachelor’s degree from an accredited school of social work, early childhood education, teaching, counseling or other related field with experience with group work, education or behavioral sciences.
• Training and certification of the Infant-Toddler Developmental Assessment (IDA) assessment tool preferred.
• Knowledge of Individualized Family Service Plans (IFSP) and Federal Law IDEA, particularly Part C is preferred.
• Excellent organizational and time management skills.
• Ability and willingness to work as a team with Agency and community early childhood professionals.
• Spanish or Arabic speaking highly desirable.
• Selected candidates for this position must possess a sensitivity to the diversity of the Agency’s service population and candidate/employee population including (but not limited to) differences of culture, race, religion, gender, sexual orientation, and socioeconomic characteristics.
• Special abilities and skills necessary to perform the required tasks and that best meet the needs of the agency also will be considered. There may be some standards above that may be waived when compensating specifications or circumstances exist.
• Although employees have use of the Agency vehicle fleet to conduct business and are covered under our insurance, employees must provide documentation of personal vehicle liability insurance with minimum coverage of $100,000 per person/ $300,000 per incident. Employees also must provide documentation of a valid driver’s license on an annual basis as well as proof of registration. In some instances, depending on the nature and frequency of driving, a chauffeur’s license must be obtained. (may obtain within sixty days of hire).

Our client, a luxury fashion brand, is seeking a Luxury Client Service Advisor to join their office in Central New Jersey. Candidates should have a passion for client service, and experience engaging with clients remotely. In this role, you’ll create exceptional experiences for clients, build lasting relationships, and inspire brand loyalty while driving business results.

Job Responsibilities

• Deliver an elevated client experience through warm, professional, and personalized service
• Provide full-spectrum customer support via email and phone
• Facilitate online sales, deliveries, returns, and provide timely information to clients
• Coordinate with physical stores to ensure optimal customer experience
• Additional duties as needed and assigned

Role Qualifications

• 3+ years of experience in luxury brands or client-facing roles
• High school diploma or equivalent
• Strong communication skills and ability to connect with individuals quickly and meaningfully
• Team-oriented mindset with excellent problem-solving and multitasking abilities
• Flexible schedule, including evenings, weekends, and holidays
• Foreign language skills are a plus

Salary: $30/hr

The description above is intended to describe the general nature and level of work being performed and is not an exhaustive list of all duties, responsibilities, and qualifications required.

While PCG appreciates all applicants, only those qualified will be contacted. Thank you for your application. We look forward to hearing from you!

If you believe you are a great candidate for this position, and the salary listed does not meet your expectations, we would still love to speak to you! PCG, in good faith, believes that this posted range of compensation is the accurate range for this role at this location at the time of this posting. PCG and our clients may ultimately pay more or less than the posted range depending on candidate qualifications. This range may be modified in the future. This role may also be eligible for additional compensation including incentive pay, discretionary bonuses, and a comprehensive benefits package, details of which will be provided during the hiring process.

Pyramid Consulting Group, LLC is an Equal Opportunity Employer that takes pride in a diverse environment. We provide equal employment opportunities to all applicants and employees without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, marital or veteran status, disability, genetic information, or any other protected status under applicable law.

We will provide reasonable accommodations to applicants and employees with disabilities. If you require a reasonable accommodation during the application or hiring process, please contact

For positions subject to “Fair Chance” laws (including but not limited to California, Colorado, New York City, Los Angeles, and other jurisdictions), PCG will consider qualified applicants with arrest and conviction records in a manner consistent with applicable law.

Please refer to our website: for access to our Right to Work and E-Verify.

Equity Staffing is searching for a Clinical Staff Educator in San Bernardino, CA. This is an onsite position. Our client serves more than 85 million people and has a reputation for bold ideas. If you enjoy working with energetic people in a collaborative environment, we want to speak with you!

Clinical Staff Educator - Surgical Services

Position Summary:

We are seeking an experienced Clinical Staff Educator – Surgical Services to lead perioperative education, competency validation, and regulatory readiness across Pre-Op, OR, PACU, and related procedural areas.

This role ensures alignment with Association of periOperative Registered Nurses (AORN) guidelines, supports accreditation readiness, and drives quality improvement initiatives that promote safe, evidence-based surgical care.

The ideal candidate is a strong perioperative clinician with demonstrated educator experience who can influence seasoned OR staff and physicians while building structured, measurable education programs.

Key Responsibilities

• Design and implement orientation programs for new perioperative staff
• Develop and maintain annual competencies and skills validation
• Ensure compliance with AORN, CMS, and accreditation standards
• Lead mock surveys and regulatory preparedness initiatives
• Support quality improvement efforts (SSI reduction, time-out compliance, documentation accuracy)
• Serve as a clinical mentor and subject matter expert
• Develop education plans for new equipment, technology, and procedures

Required Qualifications:

• Active State of California RN License
• Bachelors of Science in Nursing
• 5+ years perioperative nursing experience
• 4+ years in preceptor, leadership, or educator role
• Strong knowledge of AORN standards and survey readiness
• BLS required
• Current CPR Certificate
• Current ACLS Certificate

Preferred:

• Masters of Science in Nursing
• CNOR Certification
• Experience in trauma or high-acuity surgical setting
• Curriculum development experience
• Instructor Certification
• Experience with LMS platforms and competency tracking systems

****This position offers a premium compensation package

****Travel and living expenses are covered including: Housing, Rental Car or Mileage/Gas, Round Trip Travel, and Per-Diem

Equity Staffing Group is an Equal Opportunity Employer and considers all qualified applicants in accordance with applicable employment laws.

The Specialized Recruiting Group is hiring a Construction Project Coordinator for a client that specializes in new home construction. Check out the details below and apply/reach out with any interest!

Position Overview

As a Construction Project Coordinator you will deliver exceptional customer experiences while driving sales and profitability. Key responsibilities include:

• Providing expert product selection and design guidance to showroom customers
• Creating a welcoming, hospitality-driven experience
• Identifying customer needs, recommending solutions, overcoming objections, and closing sales
• Using company technology to review specifications, pricing, availability, and process orders/bids
• Meeting or exceeding sales and gross profit goals using reporting and forecasting tools
• Managing orders from start to finish, including returns and refunds per company policy
• Maintaining a clean, organized, and well-stocked showroom
• Staying current on kitchen and bath trends through industry involvement and professional events

Qualifications

• 1+ year of customer service or sales experience
• Knowledge of kitchen and bath products and design trends preferred
• Strong verbal, phone, and customer service skills
• Proficiency in Microsoft Office (Outlook, Word)
• Ability to upsell/cross-sell and build lasting relationships with customers, vendors, and teammates
• Must be 21+ with a valid driver’s license and able to operate a non-CDL vehicle over 10,000 lbs.

Why Join Us?

We offer a competitive wage plus a Profit-Sharing Program, allowing team members to share in the company’s success.

Full-Time Benefits (30+ hours/week):

Medical, dental, vision, prescription, accident and hospital coverage, life insurance, long-term disability, pre-tax healthcare/dependent care accounts, paid vacation/holidays/sick time, paid parental leave, and a paid community service day.

Full-Time & Part-Time Benefits:

401(k), retirement cash account with company contributions, professional development programs, wellness program, employee discounts, and college tuition benefits.

$14.50/ Hour 

Joining our Dorney Park team means you’ll assist with network administration and use your knowledge to help troubleshoot a variety of issues. 

You’ll also... 

• Process user requests for reports and answer questions from users 

• Installs, Supports, and upgrades computer hardware and software 
• Experience in supporting: servers, storage systems, network equipment, PC or notebooks of brands like HPE, Dell, IBM 
• Provides on-site I.T. field support including installation, servicing, and repairing computer systems and equipment 

Some of our amazing perks and benefits:   

• Paid Training!  

• FREE Uniforms!  

• FREE Admission to Dorney Park and our other properties!   

• FREE tickets for friends and family! 

Do you love interacting with people? Then this is an experience you don't want to miss. As one of the first faces our guests will encounter, you have the unique opportunity to ehance our guests' experience right from the start.  Providing Six Flags standards of excellent customer service, you will be enriching the experience for both the guest and yourself as you provide answers to guest questions and inquries, all while having fun!

• Assist Guests with the purchase of in park Admission and Group Sales Tickets as well as On-line Ticket sales and issues.
• Assist Guests with purchasing, processing and maintaining Season passes and Memberships both On-line and in park.
• Utilize service recovery skills learned throughout department training to assist Guests with questions, comments, and concerns regarding their Season Passes, Membership accounts and overall visit.
• Be able to use current Point of Sale (POS) system to process purchase transactions.
• Maintain the Park’s Lost and Found items and database including logging, tracking and returning items lost within the park.
• Assist the Security Department with lost children and parents, working to reunite them in a timely manner.
• Display a calm and attentive approach in solving problems and handling difficult situations.

• Maintain a clean and safe environment for Guests and Team Members. This includes but is not limited to; organizing Lost and Found, maintaining paperwork at locations, monitoring and responding to phone calls and other comments submitted by guests.
• Follow all delegated tasks assigned by Admissions Supervisors and/or Operations Full Time Management.
• Perform and comply with functions learned in Discovery, Admissions Department and On the Job Training, and Guest Relations/Hospitality Training
• Follow all aspects of the Six Flags Mantra: Friendly Clean Fast Safe Service
• Comply with all Six Flags policies and procedures ensuring operation in a safe manner.

• Pay Rate: $16.00/hr
• Flexible scheduling – work as little or as much as you want
• Paid training
• Advancement opportunities
• Free admission to ALL Six Flags parks, including White Water Bay
• Free tickets for friends and family
• Discounts on passes, food, and merchandise
• Exclusive employee events
• Fun rewards, benefits, and more!

• Customer Service experience a plus, but not required
• Strong communication skills, both oral and written, in addition to administrative, organizational, and public relations skills
• Must be able to multitask and handle difficult situations in a demanding fast paced environment
• Must be able to work in a team, alone or with little to no supervision depending on location
• Must be able to type and quickly learn new computer programs, understanding that the programs learned will be used in almost every Guest interaction.
• Must be able to sit, stand, or walk for long periods of time
• For safety purposes, the individual must be able to communicate effectively in the English language, including the ability to read, speak, write, and understand the English language
• Ability to actively communicate with large groups of Guests as well as handling individual conflicts
• Be available to work flexible hours including nights, weekends and holidays within the limits of applicable Federal, State and facility labor laws and guidelines
• Other duties as requested.

Do you love interacting with people? Then this is an experience you don't want to miss. As one of the first faces our guests will encounter, you have the unique opportunity to ehance our guests' experience right from the start.  Providing Six Flags standards of excellent customer service, you will be enriching the experience for both the guest and yourself as you provide answers to guest questions and inquries, all while having fun!

• Assist Guests with the purchase of in park Admission and Group Sales Tickets as well as On-line Ticket sales and issues.
• Assist Guests with purchasing, processing and maintaining Season passes and Memberships both On-line and in park.
• Utilize service recovery skills learned throughout department training to assist Guests with questions, comments, and concerns regarding their Season Passes, Membership accounts and overall visit.
• Be able to use current Point of Sale (POS) system to process purchase transactions.
• Maintain the Park’s Lost and Found items and database including logging, tracking and returning items lost within the park.
• Assist the Security Department with lost children and parents, working to reunite them in a timely manner.
• Display a calm and attentive approach in solving problems and handling difficult situations.

• Maintain a clean and safe environment for Guests and Team Members. This includes but is not limited to; organizing Lost and Found, maintaining paperwork at locations, monitoring and responding to phone calls and other comments submitted by guests.
• Follow all delegated tasks assigned by Admissions Supervisors and/or Operations Full Time Management.
• Perform and comply with functions learned in Discovery, Admissions Department and On the Job Training, and Guest Relations/Hospitality Training
• Follow all aspects of the Six Flags Mantra: Friendly Clean Fast Safe Service
• Comply with all Six Flags policies and procedures ensuring operation in a safe manner.

• Pay Rate: $16.00/hr
• Flexible scheduling – work as little or as much as you want
• Paid training
• Advancement opportunities
• Free admission to ALL Six Flags parks, including White Water Bay
• Free tickets for friends and family
• Discounts on passes, food, and merchandise
• Exclusive employee events
• Fun rewards, benefits, and more!

• Customer Service experience a plus, but not required
• Strong communication skills, both oral and written, in addition to administrative, organizational, and public relations skills
• Must be able to multitask and handle difficult situations in a demanding fast paced environment
• Must be able to work in a team, alone or with little to no supervision depending on location
• Must be able to type and quickly learn new computer programs, understanding that the programs learned will be used in almost every Guest interaction.
• Must be able to sit, stand, or walk for long periods of time
• For safety purposes, the individual must be able to communicate effectively in the English language, including the ability to read, speak, write, and understand the English language
• Ability to actively communicate with large groups of Guests as well as handling individual conflicts
• Be available to work flexible hours including nights, weekends and holidays within the limits of applicable Federal, State and facility labor laws and guidelines
• Other duties as requested.

Service Technician – Luxury Residential AV & Home Theater

• Miami, FL or Palm Beach, FL

Topa Group is partnered with a leading Luxury Residential AV & Home Theater Integrator seeking an experienced Service Technician to support and maintain high-end residential systems.

Key Responsibilities

• Service and troubleshoot residential AV, home theater, and automation systems
• Perform Crestron Home programming and system optimization
• Support Lutron lighting and shading systems
• Configure and troubleshoot networks, switches, and Wi-Fi systems
• Deliver professional, white-glove client support
• Document service work and system updates

Requirements

• 4+ years in the residential AV industry
• Strong experience with CrestronHome & Lutron
• Solid networking and network configuration skills
• Customer-facing experience in luxury environments

Preferred

• Savant / Control4 experience
• Automation System Certifications / Networking certifications

Join a respected luxury AV firm with long-term growth opportunities. Competitive compensation based on experience.

Job Summary

Under general supervision of Account Director, provides technical support and expertise to assigned customer. Conducts telephonic and electronic follow up and closing functions for open work orders on assigned accounts in order to meet the contractual obligations of the client. Intent is to ensure work orders are completed on time. This position will primarily involve handling customer communications on general trades-related work orders (with emphasis on plumbing, lighting, doors, and electrical repairs). Communications include but are not limited to keeping customers informed of work being performed at their location, providing updates to customers, and handling escalations. This position is the main point of contact for designated customers. Capabilities to understand and review quotes and provide recommendations for most effective, timely and cost conscious repairs.

Essential Duties & Responsibilities

• Perform administrative support to include work order management and scheduling, vendor management, purchase order coordination, reporting, and any other such task assigned by supervisors
• Provide technical direction and support to EMCOR Field Organization and subcontractors to ensure timely completion of all general trades-related work orders
• Respond to requests for maintenance and repair of facilities with an emphasis on plumbing, doors, and electrical situations affecting the facilities, etc.
• Maintain effective communications with employees, management, EFO/contractors, and customers as operations are 24/7.
• Assist customer and service providers with invoicing statuses and issues; escalate when appropriate
• Provide accurate reporting on open work orders for supervisor review as requested
• Document all work order related correspondence with customers and EFO/service providers to ensure files and work order history are always up to date and complete
• Will attend all required staff meetings and complete all required safety training

Qualifications

• Associates Degree or equivalent experience
• Minimum of 5 years of experience in general contractor trades maintenance and management or an equivalent combination of education and experience
• Bi-lingual English-Spanish preferred
• Advanced proficiency in MS Windows Applications, including MS Excel and Word. Must be able to Type min 50 wpm and have good writing skills
• Professional and friendly demeanor, willing to go above and beyond to accomplish the mission
• Ability to work under pressure and make correct decisions with limited input; know when to escalate issues to leadership
• Ability to communicate effectively and efficiently with all functions of the Operations Team and Call Center to carry out objectives of the program
• Ability to think critically and problem solve
• Ability to maintain a courteous, professional demeanor at all times
• Convey confidence in providing and receiving pertinent information
• Must be punctual, reliable and caring about their work ethic
• Capability to travel < 25% to customer headquarters or sites

Equal Opportunity Employer

As a leading provider of mechanical and electrical construction, facilities services, and energy infrastructure, we offer employees a competitive salary and benefits package and we are always looking for individuals with the talent and skills required to contribute to our continued growth and success. Equal Opportunity Employer/Veterans/Disabled

Notice to Prospective Employees

Notice to prospective employees: There have been fraudulent postings and emails regarding job openings. EMCOR Group and its companies list open positions here. Please check our available positions to confirm that a post or email is genuine.

EMCOR Group and its companies do not reach out to individuals to help with marketing or other similar services. If an individual is contacted for services outside of EMCOR’s normal application process – it is probably fraudulent.

Key Responsibilities

• Deliver high-quality customer service and administrative support using a customer interaction platform for workplace-related needs, including reception services, facilities support, hosting, conference room coordination, emergency notifications, and travel assistance
• Design and elevate workplace experiences that make employees, clients, and guests feel welcomed, valued, and connected to the organization
• Provide polished, high-touch service to all visitors and external guests
• Assign, monitor, and coordinate work across a 24/7 team to ensure timely and accurate completion of requests
• Train and support team members on established processes, tools, and workflows
• Foster a collaborative team environment where ownership and accountability are shared across all agents
• Safeguard confidential, sensitive, privileged, financial, and proprietary information at all times

Qualifications

We’re interested in candidates who:

• Communicate clearly and professionally, both verbally and in writing
• Consistently deliver exceptional customer service and take pride in exceeding expectations
• Demonstrate sound judgment and the ability to assess situations and take initiative independently
• Has had previous management or lead experience in a customer support role

And who have:

• A high school diploma or equivalent
• At least three (3) years of experience in workplace services, reception, hospitality, technology support, or an inbound customer service environment
• Administrative experience, preferably within a professional services or corporate setting

The Phoenix Group Advisors is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace and prohibit discrimination and harassment of any kind based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. We strive to attract talented individuals from all backgrounds and provide equal employment opportunities to all employees and applicants for employment.

The Aspen Group (TAG) is one of the largest and most trusted retail healthcare business support organizations in the U.S. and has supported over 20,000 healthcare professionals and team members with close to 1,500 health and wellness offices across 48 states in four distinct categories: dental care, urgent care, medical aesthetics, and animal health. Working in partnership with independent practice owners and clinicians, the team is united by a single purpose: to prove that healthcare can be better and smarter for everyone. TAG provides a comprehensive suite of centralized business support services that power the impact of five consumer-facing businesses: Aspen Dental, ClearChoice Dental Implant Centers, WellNow Urgent Care, Chapter Aesthetic Studio, and Lovet. Each brand has access to a deep community of experts, tools and resources to grow their practices, and an unwavering commitment to delivering high-quality consumer healthcare experiences at scale.

As a reflection of our current needs and planned growth we are very pleased to offer a new opportunity to join our dedicated team as a Senior Category Manager, Professional Services.

Job Summary:

The Sr. Category Manager of Professional Services, HR Benefits, and Financial Services, will oversee all sourcing related activities and processes associated with the acquisition of goods and services, in spend areas that include: HR Benefits, Healthcare Revenue Cycle Management Services, Financial Services, Tax, Accounting, and Finance Consulting. Sourcing related activities include: requirements gathering, identifying sources, creating and issuing Requests for Proposal (RFP), proposal evaluation, contract negotiations, contract drafting, contract administration, and spend analytics. This position will be functionally responsible for ensuring compliance with company procurement policies, ethical and legal business practices, and lowest total cost of ownership procurement.

Essential Responsibilities:

• Align and collaborate with business executives of functional areas to understand business strategy and develop strategic sourcing strategies to drive optimal value in the purchase of goods and services.
• Lead and support contract negotiations with key suppliers to improve cost, quality, delivery, diversity, and safety in the supply base.
• Lead and coach internal business partners and team members on the sourcing process. Sourcing Process includes gathering requirements, market analysis, identifying sources, RF(x) management, proposal evaluation, negotiations, contract creation, contract management, spend analysis, and long-term category planning.
• Lead cross-functional teams comprised of business managers, legal, risk management, information security, and other impacted organizations to coordinate company sourcing activities. The candidate will need to build and analyze financial models to evaluate proposal scenarios and present recommendations in a clear and concise format.
• Provide regular communication to Business and Supply Chain leadership on project status, contract renewals, category performance, and various initiatives

Key Skills:

• Must have a thorough understanding of contracting principles and contract structure, with competencies in the areas of facilities, construction and related areas.
• Must have strong leadership and team building skills to integrate and motivate people from different organizations to work together in achieving process objectives and project goals.
• Must be adept at communicating with vendors and internal business partners to establish and maintain credibility for the sourcing function, while increasing service to our internal business partners - improving the quality and performance levels of the supply base to achieve the lowest total cost to the Company.
• Skilled in negotiating, renegotiating, and administering contracts with suppliers and vendors such that the best interest of the Company is paramount. Must be capable and experienced in negotiating large scale, enterprise-wide supplier agreements.
• Ability to develop, coordinate and control multiple process and or projects, achieving on-time contracting services to satisfy the operating requirements of the Company.
• Ability to create and maintain documentation, in adherence with policy, to meet internal and external audit requirements.
• Demonstrates excellent oral communication skills to convey technical information to both internal and external sources, including non-technical audiences.
• Must have excellent written communication skills to effectively and accurately convey detailed and complex information regarding contract specifications, policies and procedures to consultants/contractors and internal clients.
• Must have experience in effectively establishing procurement strategy and decision criteria and in bringing decisions to closure while demonstrating business acumen and good judgment.
• Computer skills should include proficiency in MS Office including: Word, Excel and Power Point. Experience working with E-Sourcing Platforms, and Access or other database tools.
• Must be able to maintain a high level of customer service in a work environment of numerous competing demands.
• Able to comfortably interface with all levels of Management, inside & outside the organization

Requirements/Qualifications:

• Bachelor's degree in Business Administration, Supply Chain, Accounting or Engineering. MBA or equivalent background is preferred.
• Professional purchasing certification or Lean Six-Sigma is desirable.
• Solid background in supply chain management, procurement, or project management with an emphasis on strategic sourcing with 7+ years of related experience.
• Demonstrated experience sourcing materials and services for major projects in a fast paced environment.

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Annual Salary Range: $143 - 168k, plus bonus incentives, with a generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match