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About Us

Since 1969, The Yurconic Agency has been focused on protecting what matters most to their Greater Lehigh Valley community, with a wide array of personal, business, life & health, and specialty insurance, including vehicle registration and driver’s license services. Headquartered in Allentown, PA, The Yurconic Agency has been one of the leading insurance providers for residents and businesses across Pennsylvania, New Jersey, New York, and Florida for over 50 years. The Yurconic Agency is first and foremost a family business. Our founders believed that they could improve the insurance industry and do better. Our employees continue this tradition by caring about the customer’s needs and doing the right thing. The Yurconic Agency does our work the right way, always, to ensure a smooth experience for you.

Personal Lines Account Specialist

Position Summary:

The primary function of this role is to drive new business growth through high-volume sales of personal lines insurance products. This role focuses on engaging prospective clients through inbound calls, walk-ins, and appointments, while delivering knowledgeable and consultative service that meets clients' insurance needs. The successful candidate combines strong sales acumen with technical expertise, ensuring policy recommendations are accurate, compliant, and aligned with agency standards. The Account Specialist plays a key role in supporting agency growth objectives and strengthening client relationships.

Key Responsibilities:

Sales and Customer Acquisition

• Responsible for high-volume personal lines insurance sales to new customers.
• Answer incoming sales calls and assist walk-in clients, with or without scheduled appointments.
• Present and explain insurance coverages to prospective clients, aligning options with their needs and budget.
• Analyze insureds’ current policies and counsel on coverage improvements.

Quoting and Application Processing

• Gather necessary information to generate accurate quotations for customer application submissions.
• Ensure all client documentation is collected, verified, and submitted in accordance with underwriting guidelines.

Client and Carrier Communication

• Interface with carrier representatives and customers to facilitate effective communication.
• Ensure all necessary information is shared with all parties in a timely and complete manner.
• Follow up with clients and carriers to ensure timely binding, issuance, and policy delivery.

Administrative Support and Compliance

• Maintain detailed records of client interactions and sales activity in the agency management system.
• Adhere to internal procedures and state insurance laws and regulations.
• Assist with other departmental duties as assigned by the Personal Lines Department Manager.

Qualifications:

• High School Diploma required
• Minimum of 3 years of personal lines insurance sales and/or account management experience
• Current Pennsylvania Property & Casualty License required
• Thorough understanding of brokerage operations and applicable insurance laws and codes
• Familiarity with agency management systems, preferably AMS360 and ImageRight
• Proficiency in Microsoft Office Suite, document management software, and carrier proprietary platforms
• Strong sales orientation and ability to work independently in a target-driven environment
• Outgoing personality with strong interpersonal and networking abilities
• Excellent verbal and written communication skills
• Minimal travel may be required

Hours: Monday-Friday, 9:00am-5:00pm EST (3 days), 9:00am-6:00pm EST (2 days), and one rotating Saturday per month, 9:00am-1:00pm EST

Office Location: 401 South 4th Street, Hamburg, PA 19526 (Strausser Agency)

Benefits:

• Competitive Compensation plus commission
• Health Insurance Plans (PPO, HSA, Copay Options)
• Dental Insurance
• Vision Insurance
• Company Paid Disability Insurance
• Supplemental Insurance including Critical Illness, Accident, Legal, Pet Insurance
• 401(k) with Safe Harbor Match
• Paid Time Off
• Paid Holidays

No Solicitation Notification to Agencies: Please note that Keystone Agency Partners and our Partner Agencies do not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, Keystone Agency Partners will not consider or approve payment to any third parties for hires made.

Position Details

Lakeland Regional Health is a leading medical center located in Central Florida. With a legacy spanning over a century, we have been dedicated to serving our community with excellence in healthcare. As the only Level 2 Trauma center for Polk, Highlands, and Hardee counties, and the second busiest Emergency Department in the US, we are committed to providing high-quality care to our diverse patient population. Our facility is licensed for 910 beds and handles over 200,000 emergency room visits annually, along with 49,000 inpatient admissions, 21,000 surgical cases, 4,000 births, and 101,000 outpatient visits.

Lakeland Regional Health is currently seeking motivated individuals to join our team in various entry-level positions. Whether you're starting your career in healthcare or seeking new opportunities to make a difference, we have roles available across our primary and specialty clinics, urgent care centers, and upcoming standalone Emergency Department. With over 7,000 employees, Lakeland Regional Health offers a supportive work environment where you can thrive and grow professionally.

Active - Benefit Eligible and Accrues Time Off

Work Hours per Biweekly Pay Period: 80.00

Shift: M-F with Call Rotation

Location: 210 South Florida Avenue Lakeland, FL

Pay Rate: Min $106,953.60 Mid $133,692.00

Position Summary

The IS Senior Epic Server Engineer will be responsible for implementing and supporting Epic EHR solutions client and server components that take into account appropriate redundancy, availability, scalability, security and manageability requirements of Lakeland Regional Health’s IS Department. This individual will be part of a team that is responsible for the technical strategy, vision, architecture and evolution of LRH’s Epic implementation(s), infrastructure and ancillary technologies. This role will be responsible for architecture and implementations including, but not limited to, MyChart, Epic-Link, Epic Hyperspace Web, Epic interconnect servers, Epic FIPS servers, BCA and Web deployment, Kuiper, Haiku, and Canto to support Lakeland Regional’s patient, guest and employee population. He/she must have the experience and technical competence to implement server and application infrastructure, validate implementations and ready systems for operational hand overs. This individual will work collaboratively with other groups participating in system sustaining engineering activities such as upgrades, maintenance, enhancements, and expansions as well as provide last-level support of escalated technical issues. Knowledge of Cache or dba practices, VMware, Active Directory, and Citrix XenDesktop, and NetScaler preferred.

Position Responsibilities

People At The Heart Of All That We Do

• Fosters an inclusive and engaged environment through teamwork and collaboration.
• Ensures patients and families have the best possible experiences across the continuum of care.
• Communicates appropriately with patients, families, team members, and our community in a manner that treasures all people as uniquely created.

Safety And Performance Improvement

• Behaves in a mindful manner focused on self, patient, visitor, and team safety.
• Demonstrates accountability and commitment to quality work.
• Participates actively in process improvement and adoption of standard work.

Stewardship

• Demonstrates responsible use of LRH's resources including people, finances, equipment and facilities.
• Knows and adheres to organizational and department policies and procedures.

Standard Work: IS Senior Epic Server Engineer

• Designs, implements, manages and maintains the Epic Windows and Linux Server infrastructure, including installing/upgrading and/or deploying Epic applications on servers and clients using Kuiper, and System Pulse
• Manage and maintain Epic Virtual Servers, Hyperspace, EPS, Web BLOB, Hyperspace Web, BCA, MyChart, Carelink\Healthy Planet, Haiku, Rover, Care Everywhere, Home Health, Kuiper, and System Pulse services
• Support of other Epic Windows and Linux based applications as well as assisting other Epic 3rd party applications teams with their integration into Epic as needed
• Uses processes for monitoring performance of installed systems or services and takes corrective actions when necessary. Uses tools for capacity planning, reporting, and proactive problem solving. Screen and analyze application performance for potential bottlenecks, specify possible solutions, and act jointly with developers to apply those fixes
• Acts as a technical resource to evaluate evolving infrastructure technology and perform as a consultant interface to the business and clinical units for new company initiatives. Gather requirements from functional teams for their integrations with third party products
• Supports third party software implementation as a technical resource and maintains private and public cloud infrastructure
• Identify, repair, and resolve any Epic system hardware or software failures within the enterprise, in a timely manner and following company procedures and standards
• Evaluate applicable requirements to provide appropriate technical specifications and solutions for new and existing implementations
• Work closely with other departments, teams and engineers to build and troubleshoot virtual and physical systems and software implementations
• Develops and maintains systems documentation and technical procedures, user guides and run-books

Competencies & Skills

Essential:

• Subject matter expert on one or more of VMWare vSphere, ESXi, Horizon View and NSX, Citrix XenApp / Workspace with working knowledge of others
• Expert Knowledge of PowerShell, PowerCLi, PowerShell DSC
• Subject matter expert in Windows operating system administration, engineering and hardening, 2012, 2016, 2019 and Windows 10. MS Active Directory, Group Policy, DNS, DHCP, Microsoft SQL server administration to include high availability clustering
• Incident resolution, including ownership through resolution / break fix and ticket queue management
• Technically proficient, and certified by Epic in one or more of: Epic MyChart, Epic-Link, Epic Hyperspace Web, Epic interconnect servers, Epic FIPS servers, BCA and Web deployment, Kuiper, Haiku, and Canto

Nonessential:

• Certification multiple Epic disciplines, MyChart, Epic-Link, Epic Hyperspace Web, Epic interconnect servers, Epic FIPS servers, BCA and Web deployment, Kuiper, Haiku, and Canto
• Problem resolution, including ownership and communication through resolution
• Experience in a larger, highly available environment (500+ servers and multiple sites)
• VMWare Site Recovery Manager, PowerCLI/Scripting, vRealize/vCloud Operations Manager, vRealize/vCloud Automation
• ITIL / ITSM process and procedure. Strong troubleshooting and critical thinking skills

Qualifications & Experience

Essential:

• Bachelor Degree

Nonessential:

• Master Degree

Essential:

• Information Technology, Healthcare Administration, Information Management, or related field

Other information:

Experience Essential:

-Minimum six years of experience in IT infrastructure engineering to include: Inter-operational relationships of various infrastructure components, such as server systems, storage technology and software applications

-Server infrastructure and Server systems design, capacity planning, operations methodology, error detection and resolution techniques

-Expert level knowledge in administering VMware ESXi, vCenter, Horizon View, Citrix XenApp / Workspace

-Backup management, Disaster Recovery, vulnerability management, patch management and hot fixes on hardware, server OS and applications

-Experience managing and maintaining an electronic health record (EHR) in a large hospital environment

Experience Preferred:

-Server Hardware management with Cisco UCS Systems and/or HP ProLiant Servers OneView

-Enterprise system monitoring, log management and event analysis with an emphasis on event analysis, performance tuning and application optimization

-Expert level knowledge in server operating system, web servers and application hardening, developing and administering application security standards to include Client OS and Server OS

-Certification in one or more of the following: Microsoft SQL Server, Cache, Linux Operating System, Epic MyChart, Epic-Link, Epic Hyperspace Web, Epic interconnect servers, Epic FIPS servers, BCA and Web deployment, Kuiper, Haiku, and Canto

Certifications Essential:

-Microsoft MCSE, VMware VCP or Citrix CCEA

Certifications Preferred:

-Microsoft MCSE and one or more of: VMware VCP, Citrix CCEA or CCIA, Microsoft MCP, MCSA, or Other, Cisco CCNA, Palo Alto PCCSA

A world-renowned client is seeking a skilled junior engineer to provide multidisciplinary engineering consulting to internal and external stakeholders on facility repair and new construction projects, supporting all stages of design and construction. Stakeholders include Internal architects and space planners, owners’ representatives, facility managers, end users, and third-party consultants.

Work involves engineering consulting and troubleshooting for existing buildings and systems, including recommending repairs and improvements and developing conceptual designs for the work. Performing engineering studies and assessments under the Facility Director. This is a forward-facing role for an engineer with skills in mechanical, electrical, fire protection, and civil engineering, with elements of owner representation, project management, and facility planning.

Responsibilities

• Assist in evaluations of planned facility acquisitions for infrastructure operation and maintenance issues.
• Provide engineering support in the disposal of buildings and systems.
• Assist in the development of and compliance with project budgets, including project development labor, construction estimates, and operational costs.
• Prepare construction documents for small renovations within their area of expertise.
• Assist in the selection of third-party design consultants.
• Perform reviews of third-party design documents to ensure adherence to project scope and the client's engineering standards.
• Assist in other projects and initiatives within the work group as assigned by the Facility Director

Qualifications

• Bachelor's degree in Engineering from an ABET-accredited program.
• 2 or more years of design and/or operation experience with industrial, commercial, or institutional facilities.
• Preferred: Professional engineer or engineering in training from Ohio or the ability to obtain an Ohio PE within six months of securing eligibility
• Preferred: 2 or more years of medical/healthcare design and/or construction management experience
• Preferred: Experience in Revit or Autocad and bid package preparation

Position Information

Voted as one of the six “Most Wired” Advanced Healthcare Systems in America by Hospitals & Health Networks from 2013-2016, LRH has become a forerunner in the race to become one of the most technologically advanced hospitals in the country. With that distinction, Lakeland Regional Health is always looking for new and quality IT employees that will work closely with clinical staff members to care for our patients. Our IT department has a range of opportunities, which includes areas such as: Network Engineering, Enterprise Architecture, and Business & Financial Systems. We are seeking qualified and enthusiastic workers to join our team.

Active - Benefit Eligible and Accrues Time Off

Work Hours per Biweekly Pay Period: 80.00

Shift: M-F with Call Rotation

Location: 210 South Florida Avenue Lakeland, FL

Pay Rate: Min $83,803.20 Mid $104,759.20

Position Summary

The Epic Server Engineer will be responsible for implementing and supporting Epic EHR solutions client and server components that take into account appropriate redundancy, availability, scalability, security and manageability requirements of Lakeland Regional Health’s IS Department. This individual will be part of a team that is responsible for the technical strategy, vision, architecture and evolution of LRH’s Epic implementation(s), infrastructure and ancillary technologies. This role will be responsible for implementations including, but not limited to, MyChart, Epic-Link, Epic Hyperspace Web, Epic interconnect servers, Epic FIPS servers, BCA and Web deployment, Kuiper, Haiku, and Canto to support Lakeland Regional’s patient, guest and employee population. He/she must have the experience and technical competence to implement server and application infrastructure, validate implementations and ready systems for operational hand overs. This individual will work collaboratively with other groups participating in system sustaining engineering activities such as upgrades, maintenance, enhancements, and expansions as well as provide last-level support of escalated technical issues. Knowledge of Cache or dba practices, VMware, Active Directory, and Citrix XenDesktop, and NetScaler preferred.

Position Responsibilities

People At The Heart Of All We Do

Fosters an inclusive and engaged environment through teamwork and collaboration.

Ensures patients and families have the best possible experiences across the continuum of care.

Communicates appropriately with patients, families, team members, and our community in a manner that treasures all people as uniquely created.

Safety And Performance Improvement

Behaves in a mindful manner focused on self, patient, visitor, and team safety.

Demonstrates accountability and commitment to quality work.

Participates actively in process improvement and adoption of standard work.

Stewardship

Demonstrates responsible use of LRH's resources including people, finances, equipment and facilities.

Knows and adheres to organizational and department policies and procedures.

Standard Work: IS Epic Server Engineer

Implements, manages and maintains the Epic Windows and Linux Server infrastructure, including installing/upgrading and/or deploying Epic applications on servers and clients using Kuiper, and System Pulse

Manage and maintain Epic Virtual Servers, Hyperspace, EPS, Web BLOB, Hyperspace Web, BCA, MyChart, Carelink\Healthy Planet, Haiku, Rover, Care Everywhere, Home Health, Kuiper, and System Pulse services

Support of other Epic Windows and Linux based applications as well as assisting other Epic 3rd party applications teams with their integration into Epic as needed

Uses processes for monitoring performance of installed systems or services and takes corrective actions when necessary. Uses tools for capacity planning, reporting, and proactive problem solving. Screen and analyze application performance for potential bottlenecks, specify possible solutions, and act jointly with developers to apply those fixes

Acts as a technical resource to evaluate evolving infrastructure technology and perform as a consultant interface to the business and clinical units for new company initiatives. Gather requirements from functional teams for their integrations with third party products

Supports third party software implementation as a technical resource and maintains private and public cloud infrastructure

Identify, repair, and resolve any Epic system hardware or software failures within the enterprise, in a timely manner and following company procedures and standards

Evaluate applicable requirements to provide appropriate technical specifications and solutions for new and existing implementations

Work closely with other departments, teams and engineers to build and troubleshoot virtual and physical systems and software implementations

Develops and maintains systems documentation and technical procedures, user guides and run-books

Competencies & Skills

Essential:

• Working knowledge of VMWare vSphere, ESXi, Horizon View and NSX, Citrix XenApp / Workspace
• Proficiency in PowerShell Scripting and automation
• Proficiency in Windows operating system administration, engineering and hardening, 2012, 2016, 2019 and Windows 10. MS Active Directory, Group Policy, DNS, DHCP, Microsoft SQL server administration to include high availability clustering
• Incident resolution, including ownership through resolution / break fix and ticket queue management
• Technically proficient, and aware of self-limitations with experience in one or more Epic technologies

Nonessential:

• Experience in Epic MyChart, Epic-Link, Epic Hyperspace Web, Epic interconnect servers, Epic FIPS servers, BCA and Web deployment, Kuiper, Haiku, and Canto
• Problem resolution, including ownership through resolution
• Experience in a larger, highly available environment (500+ servers and multiple sites)
• VMWare Site Recovery Manager, PowerCLI/Scripting, vRealize/vCloud Operations Manager, vRealize/vCloud Automation
• Strong troubleshooting and critical thinking skills. Problem resolution, including ownership through resolution specific to electronic health record (EHR) systems

Qualifications & Experience

Essential:

• Associate Degree

Nonessential:

• Bachelor Degree

Essential:

• Information Technology, Healthcare Administration, Information Management, or related field

Other information:

Experience Essential:

-Minimum three years of experience in IT infrastructure engineering to include: Inter-operational relationships of various infrastructure components, such as server systems, storage technology and software applications

-Engineering and administrative experience on Windows Servers 2012 and up, Windows 10, MS Active Directory, Group Policy, DNS, DHCP, MS SQL

-Proven competence in administering VMware ESXi, vCenter, Horizon View, Citrix XenApp / Workspace

-Backup management, Disaster Recovery, vulnerability management, patch management and hot fixes on hardware, server OS and applications

-Experience managing and maintaining an electronic health record (EHR) in a large hospital environment

Experience Preferred:

-Server Hardware management with Cisco UCS Systems and/or HP ProLiant Servers OneView

-Enterprise system monitoring, log management and event analysis with an emphasis on performance tuning and application optimization

-Experience in server operating system and application hardening, developing and administering application security standards to include Client OS and Server OS

-Certification in one or more of the following: Microsoft SQL Server, Cache, Linux Operating System, Epic MyChart, Epic-Link, Epic Hyperspace Web, Epic interconnect servers, Epic FIPS servers, BCA and Web deployment, Kuiper, Haiku, and Canto

-Problem resolution, including ownership through resolution

Certifications Essential:

-Microsoft MCSE, VMware VCP or Citrix CCEA

Certifications Preferred:

-Microsoft MCSE and one or more of: VMware VCP, Citrix CCEA or CCIA, Microsoft MCP, MCSA, or Other, Cisco CCNA, Palo Alto PCCSA

Case Manager

General Description

The Case Manager is responsible for resource assessment to identify client needs and establish connections/rapport within the community to provide myriad resources and connection to services. Case managers will be responsible for service planning and service plan implementation & coordination, as well as monitoring and follow-up on these services. The case manager is expected to be active in aftercare planning, crisis intervention, and third-party requests.

Tasks & Responsibilities

A. Essential Duties

• General Case Management functions supporting client needs.
• Coordinate daily case management needs assisting clients with securing resources.
• Coordinate/facilitate Third Party records requests.
• Participate in weekly Treatment Team Meetings.
• Discharge & Aftercare planning.
• Facilitate groups at least once per week.
• Maintain weekly communication with client’s social supports.
• Collects and records all information necessary for admission and extended stay review.
• Obtain all applicable consents, financial agreements, and ROI’s.
• Relationship building with all clients in residential services.
• Providing AMA follow-up phone calls
• Actively blocking AMA’s; and outreaching all clients who AMA with follow-up phone calls
• Collaborate with Admissions and Clinical to assist in refer out process.
• Liaise with BHT and Clinical staff to ensure best client outcomes and communication of client needs.
• On-Call/After-Hours Phone coverage and availability, as needed
• Maintain communication with all alumni members

B. Additional Duties

• Assists and covers other staff when necessary to maintain high productivity and efficiency in the department.
• As the company continues to grow, additional responsibilities that are essential for the department to be successful will be assigned accordingly.

C. Interpersonal Relations

• Create Meaningful Connections: Demonstrates ability to function effectively as a part of a team. Uses outstanding oral and written communication with employees at all levels of the business for support and sharing of information.
• Take Accountability: Take constructive feedback and prevent discourse among our peers.
• Live in the Solution: Critically thinking should be the solution when problems arise. Having the ability to accept constructive criticism well in an open and non-defensive manner.
• Be Professional: Wear business casual attire (please see dress code policy).

Competencies

• Adaptability
• Customer Service
• Decision Making
• Dependability
• Ethics
• Interpersonal Skills
• Crisis Intervention and De-escalation
• Conflict Management
• Organization Skills

Key Performance Indicators

• Documentation of case management services within 48 hours.
• Aftercare Planning coordinated, completed, and documented for every client.
• 85% of clients successfully connected to identified aftercare providers.
• Completion of at least two case management services for each client in treatment.
• At least one weekly phone call to each client’s support person.

Job Specific Competencies

• Direct Clinical Services
• 3rd Party Management
• Aftercare/Discharge Planning
• Documentation & Charting
• Service Planning & Execution

Performance Standards & Measurement

• Compliance with essential and incidental duties
• Compliance with company policies and procedures.
• Compliance with state and federal laws and regulations applicable to the business.

Equipment, Tools & Machines

• Use of computers, telephones, and other office equipment such as a printer and fax.
• Use of company network and email domain.

Working Conditions

• Air conditioned and well-illuminated office environment and outdoor environment.
• May have several responsibilities at once. Interaction with others is constant and can be interruptive.
• Work may be stressful at times due to high level workflow.
• Availability to work flexible hours including weekends, holidays, and evenings as required to comply with the purpose of the job and accommodate client needs.
• Participates in educational training, orientations, or compliance programs as needed to maintain competency.
• If you must leave your employment with our company, we request clinical employees to give us at least 30 days of resignation notice in writing.

Demands

• Enthusiastic self-starter operating with sustained energy and showing great initiative.
• Comfort working with a diverse base of support, including members, employers, providers, colleagues, community leaders, volunteers, non-profit organizations, vendors, etc.
• Excellent interpersonal and communication skills, including ability to read, write, spell in English legibly and without excessive grammatical or communication errors.
• Talk and hear both by person and by telephone; ability to speak clearly and effectively using proper grammar before patients, employees and business partners, among others.
• Excellent organizational skills.
• Accepts constructive criticism well in an open and non-defensive manner.
• Ability to manage conflicting priorities. Ability to maintain a positive work ethic and a congenial attitude in the face of a high-pressure environment.
• Ability to function independently and with flexibility.
• Ability to work under pressure, handle multiple tasks and interruptions.
• Occasional lifting of moderately heavy office supplies; ability to lift supplies for community events, trade shows, conferences, and other marketing opportunities applicable to the organization; ability to lift, push or pull up to 50lbs.
• Ability to sit, stand, or walk for extended periods of time.
• Must have strong computer skills to meet Microsoft Office and Electronic Health Record software requirements.

Qualifications

Education:

• Associate degree or college coursework related to this position is required.
• Bachelor’s Degree is preferred.

Experience:

• 2-4 years’ experience working in a Behavioral Healthcare Facility.
• Computer literate: Microsoft Office (Excel, Word, and PowerPoint) required.

Title: Communications Associate

Duration: 6+ months(Extendable)

Location: Indianapolis, IN 46225

Pay Rate- $26 per hour on W2.

Responsibilities:

Position Summary

The Global Ethics & Compliance team is seeking a contractor to provide temporary support for the Anti-Corruption Due Diligence (ACDD) program. This role will assist in the day-to-day execution of ACDD processes by ensuring timely and accurate handling of due diligence activities for third-party engagements outside the United States.

Key Responsibilities

• Initiate Due Diligence Requests: Support engagement owners in launching ACDD initial assessments and renewals.

• Monitor and Manage Shared Inbox: Oversee the ACDD shared mailbox, triaging incoming requests, routing inquiries to appropriate stakeholders, and maintaining response logs as needed.

• Access Roster Reviews: Conduct periodic reviews of access rosters to ensure appropriate system permissions are maintained.

• Record Organization and Retention: Assist in organizing historical ACDD documentation, ensuring alignment with retention policies and preparing records for audit-readiness and compliance reviews.

• Monitoring: Participate in monitoring activities related to compliance with the Anti-Corruption program and provide support and ensure follow through on corrective actions.

• Reporting: Deliver ad hoc and regularly scheduled reports to relevant stakeholders to assist in tracking ACDD status.

Qualifications:

• Bachelor’s Degree

• Strong organizational and oral and written communication skills.

• Ability to multitask by managing and coordinating multiple projects at the same time.

• Ability to work well under limited supervision in a fast-paced environment.

• Experience in compliance, legal operations, or administrative support preferred.

• Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.

• Familiarity with third-party risk management tools (e.g., Aravo, ServiceNow, Third Party Manager) is a plus.

PURPOSE OF POSITION:

Develops and executes the strategic vision for Patient Financial Services (“PFS”) functions across all Cape Cod Healthcare ("CCHC") entities. Provides leadership and oversight of key operational and financial decisions pertaining to all insurance and patient Accounts Receivable (“AR”) resolution, denials management, customer service and billing compliance. Coordinates with the VP of Revenue Cycle and/or CFO to develop yearly metrics and is responsible for managing people and processes to achieve or exceed CCHC’s revenue cycle goals and performance metrics expectations. Has responsibility to timely budget submission and ongoing management to budget expectations. Leads or serves on CCH revenue cycle process improvement task forces and committees.

PRIMARY DUTIES AND RESPONSIBILITIES:

1. Directs the performance of CCHC Patient Financial Services Accounts Receivable (AR) including but not limited to Billing, Insurance Follow-Up, Customer Service, Denials Prevention and Management and Vendor Management.
2. Responsible for hiring, coaching, and otherwise developing direct reports and creating or ensuring creation of a structure for employee onboarding and ongoing development.
3. Collaborates with the CFO and VP of PFS & Revenue Cycle to set goals, identify opportunities to improve AR resolution, resulting in payment based on industry Key Performance Indicators (“KPIs”) for Patient Financial Services and Revenue Cycle.
4. Responsible for measurement and reporting of ongoing financial and operational performance. Ensure the implementation of action plans where performance is not meeting expectations and recognizing areas of excellence.
5. Lead the implementation of best practice strategies to increase cash flow and turnaround time in account resolution.
6. Demonstrates a commitment to exceptional customer satisfaction to all parties. Appropriately assesses who our customers are (e.g. anyone the individual has a responsibility to serve inside and/or outside the Health System). Conducts self in a polite, forthright manner, articulately communicating with others and using discretion, judgment, common sense and timeliness in customer service decision -making.
7. Create, monitor and perform within established budgets.
8. Develop, implement, and manage efficient and effective operational policies, procedures, processes and performance monitoring across all Patient Financial Services functions. Ensure that all PFS employees and process owners are held accountable and are meeting established standards and goals.
9. Ensure PFS employees across all functions are trained and comply with established policies, processes, and quality assurance programs.
10. Identify potential process improvements through Patient Financial Services, and lead the design and implementation as required.
11. Coordinate and oversee all third party AR and payment application process transition points between Patient Financial Services and other functional areas within the revenue cycle organization.
12. Monitor and facilitate service level agreements (“SLAs”) between Patient Financial Services and other related functions, within both Revenue Cycle and Clinical Operations as necessary.
13. Coordinate with peers across the Revenue Cycle organization, and with related stakeholders, on the management of third-party denials by working with the onsite Revenue Cycle Integration leaders, Patient Access Services and middle Revenue Cycle functions, Professional Revenue Cycle, Home Health and Hospice, and Behavioral Health to identify trends and implement denials prevention and/or recovery programs.
14. Routinely conduct payer trend analysis to ensure optimal processing and reimbursement, identify issues, communicate findings to CCHC PFS stakeholders, define solutions and initiate resolution.
15. Coordinate with peers across the Revenue Cycle organization on the management of PFS edits by working with the Unbilled Committee to identify trends and implement modifications to workflow to limit pre-billing edits.
16. Build strong relationships and facilitate productive communication between key revenue cycle stakeholders, including peer leaders of Revenue Cycle services and core support departments (e.g., Human Resources, IT, Finance, Managed Care, etc.)
17. Develop and maintain effective payer working relationships.
18. Assess direct reports’ performance on a consistent basis and provides feedback to reward effective performance and enable proactive performance improvement steps to be taken.
19. Consistently provides service excellence to all patients, family members, visitors, volunteers and co-workers.
20. Challenges current working practices; identifies process improvement opportunities and presents recommendations and solutions to management. Engages and commits to the organization’s culture of continuous improvement by actively participating, supporting, and promoting CCHC Pillars of Excellence.

EDUCATION/EXPERIENCE/TRAINING:

• Bachelor's degree in Business Administration, Healthcare Management or related discipline preferred or the equivalent combination of education and experience.
• Minimum of five to seven years of relevant experience with a track record of progressively responsible positions in a complex healthcare organization such as a multi-hospital system, large group practice or a major healthcare consulting firm preferred.
• Minimum of three to five years of supervisory/management experience. Prior experience in a union environment preferred.
• Strong technical grounding, project management and implementation experience required. Proven leadership abilities and comprehensive knowledge of healthcare information systems. Epic Single Business Office (SBO) and clearinghouse experience preferred.
• Strong working knowledge of regulatory requirements, payer requirements, billing coding requirements (ICD, CPT, HCPCs, etc.), general revenue cycle management strategies, and industry best practices.
• Thorough knowledge of metrics, analytics, and data synthesis in healthcare patient financial services and revenue cycle management to identify trends, produce reliable forecasts and projections.
• Strong analytical and critical thinking, organizational, and business process optimization skills, with in-depth ability to develop and pursue goals, synthesize data to identify system vulnerabilities and develop and apply innovative solutions.
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
• An understanding of the psychology of complex corporate relationships, and an ability to influence within such an environment.
• Excellent communication and organizational skills are required, with the ability to effectively communicate to physicians, patients, staff, payers and administration. Above average understanding of how, when, and to what extent different hospital departments relate to and communicate with one another.

Pay Range Details:

The pay range displayed on each job posting reflects the anticipated range for new hires. A successful candidate’s actual compensation will be determined after taking factors into consideration such as the candidate’s work history, experience, skill set, and education. This is not inclusive of the value of Cape Cod Healthcare’s benefits package (if applicable), which includes among other benefits, healthcare/dental/vision and retirement. For annual salaries this is based on full-time employment.

Overview

Reporting to the Vice President & Chief Financial Officer, the Director of Financial Operations serves as a strategic finance leader and trusted business partner responsible for driving financial performance, operational excellence, and data-informed decision-making across the organization. The Director provides leadership and oversight for strategic finance, revenue analysis, payer structures, and the development of best-in-class financial and analytic operations that support optimal financial effectiveness, service excellence, and high-quality patient care.

This role partners closely with clinical, operational, and departmental leaders to guide annual operating and capital budgeting, long-range financial planning, forecasting, and performance improvement initiatives. The Director ensures transparent communication of financial results, productivity, resource utilization, KPIs, and variance analyses while proactively identifying trends, risks, and opportunities to strengthen financial performance.

Essential Duties

• Serve as a key strategic partner to the Vice President & CFO in setting and executing the organization’s financial strategy, with accountability for operational financial performance
• Lead financial planning, budgeting, forecasting, and long-range financial modeling, including annual operating and capital budgets and performance improvement initiatives
• Ensures compliance with relevant regulations, standards and directives from regulatory agencies and third-party payors
• Oversees preparation and submission of Medicare, Medicaid and other third-party cost reports
• Partner with clinical, operational, and departmental leaders to translate financial data into actionable insights related to productivity, resource utilization, service line performance, and revenue optimization
• Develop and oversee best-in-class financial analytics, benchmarking, and KPI dashboards to drive transparency, accountability, and continuous improvement
• Analyze financial and operational trends, variances, and risks; proactively develop and implement corrective action plans to achieve financial and operational targets
• Provide leadership over revenue analysis, payer structures, and labor productivity strategies to support margin improvement and sustainable growth
• Ensure effective financial controls, policies, and procedures are maintained in accordance with regulatory, audit, and governance standards
• Lead, mentor, and develop a high-performing finance team; foster strong internal communication, engagement, and a culture of collaboration and accountability
• Support organizational initiatives that enhance community relationships, physician alignment, and the organization’s overall reputation and mission

Responsibilities

Required Education:

• Master’s degree in Finance, Accounting, Business, or related field required; CPA preferred

Required Experience/Skills

• 7–10+ years of progressive healthcare finance experience, including leadership responsibility within a hospital, health system, or complex healthcare organization
• Demonstrated expertise in hospital financial operations, including labor productivity, revenue cycle performance, Medicare and Medicaid reimbursement, and operating and capital budgeting
• Strong strategic, analytical, and financial modeling capabilities with the ability to translate complex data into executive-level insights
• Proven ability to partner effectively with clinical leaders, physician groups, operational teams, and executive leadership
• Exceptional communication and presentation skills, with confidence engaging in high-level forums and addressing complex financial issues
• Experience leading change, driving performance improvement, and developing high-performing teams
• High integrity, sound judgment, and alignment with organizational values
• Proficiency in ERP and financial systems, with strong data visualization and reporting capabilities

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties within scope of practice of role.

Our Commitment To You

Riverside Healthcare offers a comprehensive suite of Total Rewards: benefits and nationally rated employee well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so your journey at and away from work is remarkable. Our Total Rewards package includes:

Compensation

• Base compensation within the position’s pay range based on factors such as qualifications, skills, relevant experience, and/or training
• Opportunity for annual increases based on performance

Benefits - .5 To 1.0 FTE

• Paid Time Off programs
• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
• Health Savings and Flexible Spending Accounts for eligible health care and dependent care expenses
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program
• Leadership Development

Employee Health Requirements

Exposure/Sensory Requirements:

Exposure To

• Chemicals: Refer to MSDS Sheets
• Video Display Terminals: Extreme
• Blood and Body Fluids: None
• TB or Airborne Pathogens: None

Sensory Requirements (speech, Vision, Smell, Hearing, Touch)

• Speech: Needed for presentations/training, telephone communication, facilitate meetings.
• Vision: Needed to read memos and literature
• Smell: Helpful to note presence of electrical/fire hazard.
• Hearing: Needed for telephone communication, meetings, alarms and listening to visitor/employee concerns.
• Touch: Needed to write, computer entry, filing.

Activity/Lifting Requirements

Percentage of time during the normal workday the employee is required to:

• Sit: 90%
• Twist: 0%
• Stand: 10%
• Crawl: 0%
• Walk: 0%
• Kneel: 0%
• Lift: 0%
• Drive: 0%
• Squat: 0%
• Climb: 0%
• Bend: 0%
• Reach above shoulders: 0%

The weight required to be lifted each normal workday according to the continuum described below:

• Up to 10 lbs: Occasionally
• Up to 20 lbs: Not Required
• Up to 35 lbs: Not Required
• Up to 50 lbs: Not Required
• Up to 75 lbs: Not Required
• Up to 100 lbs: Not Required
• Over 100 lbs: Not Required

Describe and explain the lifting and carrying requirements. (Example: the distance material is carried; how high material is lifted, etc.):

Maximum consecutive time (minutes) during the normal workday for each activity:

• Sit: 120
• Twist: 0
• Stand: 10
• Crawl: 0
• Walk: 0
• Kneel: 0
• Lift: 0
• Drive: 0
• Squat: 0
• Climb: 0
• Bend: 0
• Reach above shoulders: 0

Repetitive Use Of Hands (Frequency Indicated)

• Simple grasp up to 10 lbs. Normal weight: constant
• Pushing & pulling Normal weight:
• Fine Manipulation: Excessive typing and data entry

Repetitive use of foot or feet in operating machine control: None

Environmental Factors & Special Hazards Environmental Factors (Time Spent)

• Inside hours: 8
• Outside hours : 0
• Temperature: Normal Range
• Lighting: Average
• Noise levels: Average
• Humidity: Normal Range
• Atmosphere:

Special Hazards

Protective Clothing Required: None

Be Remarkable as a Financial Leader

At Riverside HealthCare, financial leadership is not back-office — it is mission-critical.

We are seeking a strategic, data-driven Director of Financial Operations to serve as a trusted partner to our Vice President & CFO and executive team. This leader will drive financial performance, strengthen operational excellence, and translate complex financial data into actionable insights that advance high-quality patient care and sustainable growth.

This is an opportunity for a seasoned healthcare finance professional who thrives at the intersection of strategy, analytics, and operational partnership.

What You Will Lead

• Strategic financial planning, forecasting, and long-range modeling
• Annual operating and capital budgeting processes
• Revenue analysis, payer strategy, and labor productivity initiatives
• Medicare, Medicaid, and third-party cost reporting
• KPI development, benchmarking, and executive-level reporting
• Financial performance improvement and variance analysis
• Development of a high-performing finance team

You will partner closely with clinical, operational, and executive leaders to ensure transparent financial communication and proactive decision-making that strengthens margins, service excellence, and community impact.

What We’re Looking For

• 7–10+ years of progressive healthcare finance leadership
• Deep expertise in hospital financial operations and reimbursement
• Advanced financial modeling and analytic capabilities
• Proven ability to influence clinical and executive stakeholders
• Strong executive presence and communication skills
• Master’s degree required; CPA preferred

Why Riverside? Be Remarkable.

At Riverside, we believe leadership means ownership, accountability, and impact. As a regional healthcare leader, we are building financial operations that are forward-thinking, transparent, and performance-driven.

We are looking for a finance leader who wants more than oversight — someone ready to shape strategy, strengthen performance, and make a measurable difference.

If you are ready to lead boldly, think strategically, and Be Remarkable — we’re ready for you.

Pay Range

USD $72.08 - USD $99.20 /Hr

Seeking a Physician Billing Insurance Follow-up Supervisor to work for a rapidly growing medical management company in the Farmingdale/Melville area. This position requires Medical Coding Certification, three (3) years or supervisory experience, three (3) years of Insurance Follow-up. As the Supervisor - Insurance follow-up you will act as liaison between departments, director, management and staff. Collects information related to operations of assigned area. Prepares regular summaries and reports for as appropriate. Performs follow-up on receivables and posting for patients and third party accounts.

Duties and Responsibilities

· Acts as liaison between upper Management and Staff.

· Oversees the units daily work activities.

· Conducts on job training and seminars

· Maintains current AR and productivity reporting.

· Provides scheduling of weekly work direction.

· Implementation of quality control measures – HIPPA and laws of the medical field.

· Assists in the implementation of approved administrative systems.

· Monitors information related to operations.

· Ensures billing is submitted accurately and timely.

· Follow-up on open account receivables via phone calls to the carriers or their website(s).

· Ensures accuracy of adjustments balances.

· Assists internal and external customers regarding questions on third party billing.

· Handles patient complaints to conclusion.

· Recommends appropriate personal actions for staff.

· Full knowledge of company policies and procedures.

· Performs other job related duties as assigned or when necessary, and unrelated duties in times of emergency.

Education and Experience

· High School diploma and GED

· College preferred

· Minimum of 3 years experience in Supervisory capacity

· Any appropriate combination of education and experience

Knowledge and Skills

· Knowledge of HIPPA Regulations and maintains current industry knowledge

· Proficient in EPIC application

· Full knowledge of the New York State Third Party Regulation

· Credit and collections practices

· Good organizational and communication skills

· Computer literacy

· Displays courtesy, tact, and diplomacy when dealing with employees, patients, physicians and outside institutions. Refers matters outside scope of own duties to appropriate others as needed.

REQUIRED Licenses/Certifications:

· Certified Professional Coder (CPC) or

· Certified Coding Specialist (CCS) or

· Certified Coding Specialist Physicians (CCSP)

The Missner Group is a Chicago-based industrial real estate and construction firm with a decades-long track record in acquisition and development across the Midwest. We're entrepreneurial, vertically integrated, and hands-on with deep experience delivering speculative and build-to-suit industrial product throughout the Chicago market. 

We operate as a lean, high-performing team where accountability, initiative, and ownership are expected. This role offers meaningful exposure to senior leadership and the opportunity to drive live industrial projects from concept through completion. 

The Role 

You'll sit at the intersection of acquisitions and development — assisting with the evaluation of new opportunities and leading projects from initial underwriting and entitlement through construction and delivery.  

What You'll Own: 

• Lead Industrial development projects from initial site evaluation and due diligence through entitlement, design coordination, construction, and delivery 
• Manage third-party/vendor partnerships, including civil engineers, environmental engineers, land planners, surveyors, and traffic consultants 
• Drive accountability, scope adherence, and budget control across all consultants 
• Reviewing and interpreting civil, environmental, and geotechnical reports to assess project feasibility and risk 
• Direct permitting and entitlement processes with municipalities 
• Review and interpret civil, environmental, traffic, and geotechnical reports to assess feasibility and risk 
• Oversee zoning analysis and entitlement strategy 
• Manage project schedules, development budgets, and cash flow forecasting 
• Coordinate with internal construction teams to ensure alignment during preconstruction and execution 
• Participate in value engineering and scope optimization 
• Prepare investment summaries and development updates for internal leadership 
• Acquisitions support — site evaluation, underwriting, and deal structuring 

What We're Looking For 

• 5+ years of experience in real estate development, construction management, or related field 
• Experience with industrial, commercial, or land development is strongly preferred 
• Demonstrated experience leading entitlements and municipal approval processes 
• Strong financial modeling skills and advanced Excel proficiency 
• Experience overseeing third-party consultants and driving accountability 
• Self-starter who thrives in a fast-paced, entrepreneurial environment 
• Ability to read and interpret construction and civil engineering documents 
• Experience managing civil engineers, environmental consultants, surveyors, and other third-party professionals 
• A degree in Civil Engineering is a plus, but not required — we’re open to Real Estate, Construction Management, Architecture, Finance, or related fields 

Why The Missner Group 

• Competitive compensation + annual performance and company-wide bonus  
• Full health benefits — medical, dental, vision, and disability 
• 401(k) Employer match  
• Generous PTO and paid holiday schedule  
• 3 PM close every Friday + Summer Friday half-days  
•  Full-cycle exposure across active industrial developments  
• Direct access to senior leadership 
• Strong Chicago industrial pipeline and established Midwest platform 
• High-performing, close-knit integrated development/construction team with deep Chicago roots 

At Foundry, we serve our clients and partners best by attracting and unleashing the most talented and courageous professionals in industry, all while having fun and building a lasting impact on the broader community. Don’t just take our word for it. The best way to experience our culture is to immerse yourself in it. But be prepared – it’s contagious.

Our Development and Investments Team works together to source and execute investment opportunities with the insight of true local knowledge. We are currently seeking a Deal Principal, Seniors Housing to join our Development and Investments (“D&I”) team. This is an excellent opportunity for a seasoned real estate investment and development professional possessing strong financial skills, business development acumen and leadership to work with the Development & Investment team in sourcing, capitalizing, and executing real estate development opportunities in Senior Living. Our existing Healthcare real estate and operating platform combines in-depth sector knowledge and operating expertise in the Seniors Housing real estate. Additionally, Foundry has 440+ commercial real estate associates and 4,800 + healthcare associates and represents some of the best-known names in Real Estate. Our senior living management company encompasses 68 communities in 15 states. We manage approximately 5,500 senior living units for some of the most sophisticated equity partners in the space. We are expanding the size of our portfolio of managed communities through both acquisitions and development to address the needs of the aging population, a trend expected to continue for several decades.

Location preference: Orlando, FL; Boca Raton, FL; Atlanta, GA; Raleigh, NC; Charlotte, NC; Nashville, TN; Dallas, TX

Travel: Up to 50%

Essential Job Functions:

Collaborate with local Foundry partners to source development opportunities that align with Foundry’s Healthcare investment platform objectives and guidelines. Commanding development and market knowledge expertise is required to generate targeted investment return opportunities. Must be able to lead a development process from site selection through completion.

Source new development opportunities:

• Responsible for identification and gaining control of new senior living development locations in consult with the operations team and local market Deal Principal.
• Collaborate with teams and individuals across our markets to source development opportunities meeting our investment objectives.
• Key relationships include the local Foundry team, the investment sales community, brokers and third parties, among others within our senior living vertical.
• Develop relationships and regularly communicate with local development participants (investors, operators, general contractors, architects, lenders, engineers, appraisers, etc.) to maintain knowledge of opportunities and market conditions.
• Creates and implements project business plan, securing sites, hiring A&E team, project execution, including hiring of management teams, determining project operating budgets, overseeing other team members’ negotiations, communicating with investment committees etc.
• Interact with capital partners on day-to-day communications regarding project process.

Oversee the underwriting and capitalization process, including:

• Work with “Deal Hub” to prepare an analysis and review of offering materials, operating statements, development budgets, equity, and debt term sheets.
• Acquisition and analysis of key property and market information from deal leads, landowners, brokers, property managers.
• Oversee development of advanced financial models and analysis.
• Oversee preparation of investment committee memos, equity/debt packages, presentations and reports for investors and lenders.

Other Responsibilities include:

• Perform market research for capital market conditions, submarkets, and potential development sites. Based on the research, recommend and implement assumptions for models as well as prepare periodic presentations.
• Manage the underwriting, due diligence and closing process including review of third-party reports, property/tenant information, JV and debt documentation, and closing statements.
• Develop relationships with potential capital partners, lenders, brokers, property managers, etc. to source and capitalize investment opportunities.
• Participate in local municipality meetings for zoning and site plan approvals.

Education and Experience Requested:

• Must have an Undergraduate or Graduate degree in Finance or Real Estate with 10+ years of relevant senior living development experience; master’s degree preferred.
• Ability to source development opportunities.
• Demonstrated knowledge of broader senior living healthcare asset class required, including emerging trends, with additional market knowledge of the Southeastern & Mid Atlantic US preferred.
• Excellent business development, interpersonal, and oral/written communication skills with a proven track record.
• Established ability to develop and maintain positive relationships with colleagues, managers, lenders, partners, and third parties.
• Demonstrated ability in conducting data analysis and real estate financial modeling, including complex debt and equity partnership structures.
• Advanced proficiency in analytical writing– proven ability to effectively communicate and present well-reasoned, data-supported thoughts and ideas to a variety of audiences.
• Strong research, writing, analytical and problem-solving skills.
• Effective time manager– demonstrated track record ability to consistently manage multiple projects with accuracy, set priorities, and meet deadlines.
• Extremely high energy, fast-paced and driven to succeed.
• Keen ability to work efficiently autonomously or as a member of a team.

Foundry Commercial is an Equal Opportunity Employer

Foundry Commercial is an equal opportunity employer and makes employment decisions on the basis of merit. We want to have the best available person in every job. It is the policy of Foundry Commercial to grant equal employment opportunities to all qualified persons without regard to race, color, creed, sex, religion, age, national origin, marital status, sexual orientation, citizenship, physical or mental disability that does not prohibit performance of essential job functions, veteran's status, or any other conditions or identifications against which discrimination is prohibited.

GENERAL SUMMARY:

The Director, Hospitality Asset Management for District Wharf Properties (DWP) is responsible for the strategic oversight, financial performance, and operational excellence of the hotel portfolio within The District Wharf ("The Wharf"), a 3.3M SF mixed-use development located along the Potomac River in Southwest D.C.

This individual will be responsible for maximizing asset profitability and long-term valuation for a portfolio of four upscale, upper-upscale, and luxury hotels. Reporting to the Senior Vice President of Investment Management, the Director will serve as the primary Owner’s Representative, ensuring that third-party operators align with DWP’s high standards for guest experience, bottom-line performance, and the integrated programming of uses across the neighborhood.

This role offers a unique opportunity to oversee a premier hotel portfolio while broadening your investment expertise across a world-class mixed-use platform. DWP is committed to professional growth, providing the Director with direct exposure to and the opportunity to master other asset classes including retail, office, multifamily, garage and marina operations.

RESPONSIBILITIES:

Financial and Operational Performance

·      Drive top-line revenue and GOP growth across the hotel portfolio by partnering closely with operating teams and senior leadership to create & execute business plans.

·      Analyze weekly and monthly financial results, identify performance variances, and collaborate with operators to execute corrective action plans.

·      Critically evaluate Food and Beverage operations, to maximize flow-through, concept viability, and non-rooms revenue.

·      Analyze and interpret STR (Smith Travel Research) reports and other Business Intelligence data provided by management companies to monitor competitive set positioning, market share, and RevPAR penetration.

Strategy and Capital Management

·      Serve as the hospitality subject matter expert by tracking local supply pipelines, macroeconomic trends, and legislative changes affecting the DC tourism market.

·      Produce monthly and quarterly performance reporting for Senior Leadership and the Board, providing clear narratives on portfolio health and strategic initiatives.

·      Strategically lead the annual operating budget and multi-year capital planning process, prioritizing ROI opportunities that drive bottom-line growth and property valuation.

·      Orchestrate the Property Improvement Plan (PIP) process and large-scale refurbishments to ensure brand alignment while seeking ways to enhance competitive positioning and minimize revenue displacement during construction.

·      Support underwriting and due diligence for potential transactions and assist in debt-compliance reporting and future financing activities.

·      Conduct ad hoc reporting and financial modeling to support strategic decision-making, ownership requests, and market-specific deep dives.

Relationship and Stakeholder Management

·      Serve as the primary point of contact for third-party management companies and global brands, holding partners accountable for labor efficiency and guest satisfaction.

·      Lead or assist in the negotiation of management agreements, franchise agreements, and vendor contracts.

·      Work alongside DWP’s retail and office teams to ensure the hotel portfolio contributes to and benefits from the wider Wharf ecosystem by maximizing value through the strategic programming of shared spaces and amenities.

EDUCATION, EXPERIENCE AND SKILLS REQUIRED:

·      Minimum seven (7) years of progressive experience in hotel asset management, acquisitions, development, or operations. Experience with luxury or upper-upscale brands is highly preferred.

·      Bachelor’s degree in Hospitality Management, Finance, Real Estate, or a related field. MBA or professional certification is a plus.

·      Comprehensive understanding of hospitality-specific metrics and concepts (e.g., RevPAR, Segmentation, GOP, and EBITDA).

·      Mastery of financial modeling and investment analysis, including DCF, IRR, and NPV.

·      Experience in capital markets work, including a solid understanding of debt and equity structures, financing execution, etc.

·      Exceptional verbal and written skills with the ability to present complex financial data clearly to ownership.

·      Expert-level proficiency in Microsoft Excel; Argus Enterprise experience a plus

·      Proven ability to lead third-party operators and influence senior-level stakeholders.

·      Understanding of REIT & TRS structures

ABOUT THE COMPANY:

District Wharf Properties (DWP) is the investment manager and operator of The Wharf, a globally recognized, mixed-use neighborhood encompassing 3.3 million square feet of development along a mile of waterfront in Washington, DC. DWP is an industry leader in the management, leasing, and financing of complex mixed-use properties, as well as the operations, placemaking and programming of community spaces. Led by DWP, The Wharf commands some of the highest commercial and residential rents in the region, hosts more than 100 events per year, and attracts 8 million visits annually.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.   

Sitting:        60%

Standing:    20%

Walking:     20%

 COMPENSATION:

Salary Range: $150,000 – $160,000 per year

Additional Compensation: This position is eligible for an annual target bonus of 25% based on individual and portfolio performance.

BENEFITS: District Wharf Properties offers medical, dental, vision, flexible spending accounts (health care and dependent care), health savings account, life, accidental death and dismemberment, short-term disability, long-term disability, retirement, employee assistance program, vacation, sick, and personal paid time off.

Application Process: To apply, please submit your resume and any relevant information about your candidacy to " Please include the job title “Director - Asset Management” in the subject line of your email. 

Company Profile:

BLDG Partners LLC is a Southern California based real estate investment firm founded in 2010 focused on the preservation of workforce and affordable housing. We pursue opportunities to improve communities in urban and suburban markets across the country.

Position:

BLDG Partners is seeking an Asset Manager (Affordable) to join our growing firm dedicated to providing quality, affordable housing across the US. This position is based in Virginia.

In the position, the Asset Manager will help implement Asset Management Best Practices to achieve department goals and successfully manage the portfolio with a focus on establishing uniform management and the implementation of the company’s operational business plans.

The Asset Manager would analyze property performance, cash flows, valuation, market trends and operational strengths and weaknesses to inform strategies for maximizing value to the company and stakeholders. The Asset Manager would also independently monitor the activities of third-party property management firms responsible for the daily operations of the properties, with the goal of reporting significant information to the VP of Asset Management.

This individual would thrive in an entrepreneurial culture and be detailed oriented, organized and highly detail-oriented; accustomed to allocating time to double-check work with the ability to prioritize and handle multiple tasks with flexibility. They must also work cooperatively and collaboratively to help build a successful and growing company.

Responsibilities:

Business Planning

• Prepare and present regular reports on asset performance, valuation, and risk assessment to owners, executive team, and other stakeholders.
• Problem solve property and portfolio level issues through research, analysis and implementation and topics as a key resource to the VP of Asset Management

Forecasting & Benchmarking

• Prepare market analysis reports, including comparable rents, vacancy, and absorption/supply
• Demonstrate a strong understanding and monitoring of key financial and operational Key Performance Indicators (KPIs). Execute underwritten business plans. Successfully manage reserves, lease-up processes, and other financial aspects of the portfolio.
• Prepare and present detailed financial and operational planning, budgeting, reforecasting, data management, analysis and reporting, ensuring all internal and external financial reporting requirements and deadlines are met while monitoring internal watchlist
• Prepare analysis of trends through regular operating metrics while acting swiftly to address budget variances and operational issues via analysis of rent roll, P&L statement and property level reporting Maximize cash flow and total return for each assigned property through the analysis of financial and operational reports to identify opportunities for improvements 

Portfolio Management

• Work closely with various third-party agent departments to ensure full data integrity and quality reporting, maintaining an in-depth and up-to-date record of property activity and document management
• Create and update quarterly asset management plans for each property helping lead the big picture while assisting in the development and monitoring of strategies to maximize asset values within the portfolio
• Complete property inspections as part of monitoring property performance, management execution and property capital needs, funding sources and potential savings opportunities.
• Present information in a clear and concise manner, ensuring that complex data and recommendations are easily understood by diverse stakeholders. Communicate property performance relative to budget and underwriting with clarity.

External and Internal Partnerships

• Develop, foster and maintain relationships with management agents, lenders, contractors, third-party monitors, investors, local and state housing agencies, General Partners and others in the LIHTC industry leveraging the relationship to enhance property and portfolio value, as well as the overall company value.
• Ensure each asset is in compliance with regulatory agencies and meeting fiduciary obligations to lenders/investors

Requirements:

• Bachelor’s Degree (BA/BS) in Business, Finance, Real Estate or Urban Planning preferred, though not required.
• Five years of experience in real estate, accounting, finance, or construction management with relevant affordable housing industry experience and/or certifications
• Prior experience in the LIHTC/HUD industry is preferred
• Comfortable navigating and analyzing transaction legal documents, financial projections and financial reports
• Ability to discuss critical paths, complex scheduling and related matters with internal and external partners
• Strong Excel modeling skills with working knowledge of Smartsheets, Yardi, AIM and/or Realpage
• A collaborative team player with a strong work ethic
• Position is Hybrid or Remote depending on candidate’s circumstances and experience

Company Description

At Titl, we simplify the real estate process by eliminating paperwork, legal obstacles, and delays associated with buying, owning, or selling a home. Our advanced technology ensures transparency and peace of mind throughout every transaction. We provide a modern and user-friendly way to handle property—designed for today and prepared for future needs.

Role Description

We're seeking an experienced Full-Stack Engineer to join our team working on a sophisticated property data research and report generation platform. This role involves building and maintaining enterprise-grade systems that automate property data extraction from government sources, generate comprehensive property reports, and manage complex business workflows including payments, authentication, and blockchain integration.

What You'll Work On

• Backend Services: Develop and maintain NestJS microservices handling property data scraping, PDF generation, report aggregation, and enterprise account management
• Frontend Applications: Build responsive Next.js applications with complex state management and real-time updates
• Data Pipeline: Work with automated scraping systems using Puppeteer and AI-powered document processing (Google Document AI, OpenAI)
• Integration Development: Implement OAuth flows, Stripe payment processing, webhook handling, and third-party API integrations
• Queue Management: Design and maintain Bull queue systems for background job processing and async workflows
• Blockchain Integration: Work with Polymesh blockchain for property ownership verification and asset tokenization
• Database Design: Create efficient Prisma schemas and optimize PostgreSQL queries for complex property data relationships

Required Technical Skills

Core Stack (Must Have)

• Backend: Advanced proficiency in NestJS with deep understanding of dependency injection, decorators, guards, and service patterns
• Frontend: Expert-level Next.js 14 (App Router) and React with TypeScript
• Database: Strong Prisma ORM experience and PostgreSQL optimization skills
• TypeScript: Production-level TypeScript across full stack
• API Design: RESTful API design, DTOs, validation, and Swagger documentation Infrastructure & DevOps
• Docker: Container orchestration and development environments
• Cloud Platforms: Google Cloud Platform (Cloud Storage, Cloud Run)
• Queue Systems: Bull or similar job queue systems (Redis-backed)
• Monorepo: Experience with pnpm workspaces or similar monorepo tooling Authentication & Payments
• OAuth 2.0: Multi-provider authentication (Google, Facebook, LinkedIn)
• JWT: Token-based authentication and authorization patterns
• Stripe: Payment processing, webhooks, subscription management, and usage-based billing Specialized Skills
• Web Scraping: Puppeteer or similar browser automation tools
• PDF Processing: PDF generation, manipulation, and data extraction
• AI/ML Integration: Experience with AI APIs (OpenAI, Google AI, etc.)
• Background Jobs: Async processing, retry logic, and error handling

Highly Desired Skills

• Blockchain: Polymesh or Ethereum blockchain integration experience
• Document Processing: OCR, document AI, or legal document processing
• Property/Real Estate Domain: Understanding of property records, deeds, liens, title commitments
• Legal Tech: Experience with legal document workflows or compliance systems
• Testing: Jest, testing-library, E2E testing frameworks
• Performance Optimization: Query optimization, caching strategies, lazy loading
• Security: OWASP best practices, rate limiting, encryption

Architecture & Design Requirements

You should be comfortable with:

• Design Patterns: Service-oriented architecture, repository pattern, factory pattern
• Dependency Injection: Understanding NestJS DI container and module system
• Database Relations: Complex multi-tenant data models with proper isolation
• State Management: React Context, server/client component patterns
• Error Handling: Comprehensive error handling, retry logic, fallback mechanisms, API Security: Rate limiting, API key management, webhook signature verification

Experience Requirements

• 5+ years of full-stack development experience
• 3+ years with TypeScript in production environments
• 2+ years with NestJS or similar enterprise Node.js frameworks
• 2+ years with modern React and Next.js
• Experience building production SaaS applications with multi-tenant architecture
• Track record of shipping complex features end-to-end
• Experience with third-party integrations and webhook systems
• Domain Knowledge (Preferred)
• Understanding of property data and real estate records
• Familiarity with government data systems and public records
• Knowledge of legal document structures (deeds, liens, mortgages, title commitments)
• Experience with regulated industries and compliance requirements
• Understanding of Miami-Dade County or similar municipal systems (bonus)

Development Practices

You should have experience with:

• Git workflows: Feature branches, pull requests, code review
• Documentation: Writing clear technical documentation and API specs
• Testing: Unit tests, integration tests, E2E tests
• CI/CD: Automated testing and deployment pipelines
• Agile: Working in iterative development cycles
• Code Quality: ESLint, Prettier, TypeScript strict mode

Problem-Solving Skills

We're looking for someone who can:

• Debug complex distributed systems across multiple services
• Optimize database queries and reduce API response times
• Design scalable architectures for high-volume data processing
• Handle edge cases in automated scraping and data extraction
• Troubleshoot integration issues with third-party services
• Implement robust error handling and monitoring
• Communication & Collaboration
• Clear written communication for documentation and code reviews
• Ability to explain technical concepts to non-technical stakeholders
• Collaborative approach to problem-solving
• Proactive in identifying and addressing technical debt
• Experience mentoring junior developers (preferred)
• Package Manager Note
• This project uses pnpm exclusively for monorepo management. Experience with pnpm workspaces is preferred, but npm/yarn monorepo experience transfers well.

What Makes You Stand Out

• Contributions to open-source projects
• Experience with LangChain or LangGraph for AI orchestration
• FastAPI or Python experience (for AI service integration)
• Understanding of title insurance or property ownership verification
• Experience with Puppeteer clusters and browser farm optimization
• Background in fintech or regulated industries
• Experience with multi-environment deployments (local, staging, production)

Working Style

This role requires:

• Attention to detail when working with legal and financial data
• Systematic approach to debugging complex systems
• Ability to work independently on ambiguous problems
• Comfort with reading and understanding existing codebases
• Pragmatic decision-making balancing speed and quality
• Tech Stack Summary: NestJS • Next.js • TypeScript • Prisma • PostgreSQL • Puppeteer • Bull • OAuth • Stripe • Google Document AI • OpenAI • Docker • GCP • Polymesh • pnpm
• This role offers the opportunity to work on challenging technical problems at the intersection of PropTech, LegalTech, and AI, building systems that handle real-world property data at scale.

Company Overview:

Our Client, a large, sophisticated institution, provides comprehensive real estate services including asset management, leasing, acquisitions, dispositions, project management and development oversight. The office manages real estate to support the Institutions’ missions in education, research, and healthcare, ensuring all activities align with their strategic goals and priorities.

Reporting to the Senior Director of Leasing (Director) and collaborating extensively with other functional leaders within the Institutions, the Senior Leasing Manager is responsible for assisting the Director with overall leasing strategy, and directly managing leasing execution for a subset of internal clients.

Responsibilities:

• Coordinates external institutional-wide leasing activities
• Serves as liaison for space needs of the Institutions, and maintains a positive and collaborative working relationship with divisional business officers and other institutional leadership
• Implements advanced strategic planning, space searches, and general lease administration (examples being renewals, extensions, estoppels, and general negotiations), based on established criteria (size, use, geographic preference) and market knowledge
• Coordinates with the Director on hiring third-party real estate brokers and/or consultants to assist with specified requirements, and manages such third-parties on selected tasks
• Coordinates site visits with brokers, and/or landlords in coordination with internal clients
• Evaluates/analyzes business terms of various space and location options and provides concise recommendations in both written and oral forms
• Provides business terms oversight and coordinates legal review of documentation through the Institution's Legal departments
• May be asked to assist with the acquisition or disposition of properties including philanthropically gifted real property and assets
• Participates and helps formulate monthly reports and year end data on leasing and transactions activity
• Maintains a network of real estate leasing peers and participates in external activities, such as AUREO and NAIOP functions
• Remains informed on current local real estate submarkets and industry trends. Tracks comparable transactions, regional trends, potential opportunities, and overall general market conditions
• This description is a general statement of required major duties and responsibilities performed on a regular and continuous basis. It does not exclude other duties as may be assigned

Qualifications:

• Bachelor’s degree required. Master’s degree in Business, Real Estate, or related field preferred
• Ten years of progressively responsible commercial real estateexperience, with direct responsibility for sourcing, negotiating, and facilitating the execution of commercial leases, including subsequent lease administration. Tenant representation experience desired
• Additional education may substitute for required experience and additional related experience may substitute for required education beyond a high school diploma/graduation equivalent
• Deep understanding and knowledge of the Baltimore area commercial real estate markets/submarkets with the ability to thoroughly assess/analyze and communicate competitive market data (pricing, concessions, general terms, etc.)
• Very strong understanding and working knowledge of commercial real estate principles, including business and legal terms of leases, ground leases, and operating expenses
• Strong analytical skills including modeling of pro-forma lease financials to inform recommendations, negotiations, and decision making
• Ability to work independently, with a sense of urgency, while contributing to a team-oriented transaction process, including managing performance of third-party brokers and/or consultants
• Ability to build and sustain positive and collaborative working relationships with a wide range of constituents
• Strong organizational skills, a flexible work style and ability to manage multiple projects simultaneously
• Strong interpersonal, communication, public relations and negotiation skills necessary to establish and maintain rapport with a variety of customers, building stakeholders, enterprise leadership, contractors and community contacts
• Highly motivated and proficient at managing multiple tasks with effective oral and written communication of status and updates

About Buccan & Imoto:

Buccan and Imoto, two celebrated concepts from acclaimed Chef Clay Conley, are coming to Coral Gables, bringing with them the culinary excellence and vibrant energy that have made them staples in Palm Beach. Buccan offers its signature bold, globally inspired American cuisine in a lively, upscale atmosphere centered around a dynamic open kitchen and a refined small-plates menu designed for sharing. Just steps away, Imoto—meaning “little sister” in Japanese—presents an intimate, elevated take on Pan-Asian cuisine, including sushi, sashimi, and wok-fired dishes in a sleek, moody setting. Together, these two concepts redefine dining in Coral Gables, blending sophistication, creativity, and a passion for exceptional hospitality.

Position Overview:

We are seeking a highly organized, detail-oriented, and guest-focused AM Reservationist to join our Front-of-House team. This role is responsible for managing morning reservation flow, answering high call volumes with professionalism, mapping the floor plan strategically, and supporting private event coordination. The ideal candidate is efficient, warm, and capable of maximizing table turns while maintaining an elevated guest experience.

Key Responsibilities:

Reservation & Guest Communication

• Answer all incoming calls using a professional and consistent tone.
• Respond to guest inquiries regarding hours, policies, menus, and events.
• Manage email communications and follow up on reservation requests.
• Accurately take and modify reservations in OpenTable, honoring special requests when possible.
• Maintain VIP notes and preferred seating arrangements.

Floor Plan & Table Management

• Strategically manage the restaurant floor using OpenTable to optimize guest flow and server coverage.
• Monitor capacity and maintain appropriate pacing.
• Anticipate and adjust seating for large parties, high turnover, and walk-ins.
• Communicate seat assignments and timing adjustments to hosts, managers, and servers.

Large Parties & Event Support

• Book large-party reservations and communicate prix fixe or bar package options.
• Upsell group dining experiences when appropriate.
• Coordinate details for private dining and buyouts with the management team.
• Track deposits, confirmations, and event-specific details accurately.

Administrative & Operational Duties

• Maintain up-to-date and accurate reservation records.
• Input and track guest preferences, trends, and special occasions.
• Communicate updates at pre-shift and ensure seamless handover to PM team.
• Monitor reservation reports, no-shows, and modifications.

Customer Service & Issue Resolution

• Ensure all guest interactions reflect Buccan's high hospitality standards.
• Provide solutions when the restaurant is fully booked or requests cannot be fulfilled.
• Handle guest concerns calmly and escalate major issues to management.
• Celebrate special occasions and ensure they are properly noted and acknowledged.

Qualifications:

• Prior experience in a reservationist, host, or front desk role within a high-volume restaurant.
• Proficiency with OpenTable or similar reservation systems.
• Strong communication, phone etiquette, and interpersonal skills.
• Highly organized with the ability to multitask in a fast-paced environment.
• Detail-oriented with a guest-first mindset.
• Ability to work mornings, weekends, and holidays as needed.

Why join Buccan Coral Gables?

• Work alongside hospitality professionals who value precision, warmth, and excellence.
• Join a restaurant group known for high staff retention and career growth opportunities.
• Be part of a pre-opening team shaping one of South Florida’s most anticipated dining destinations.
• Enjoy ongoing training, mentorship, and a workplace culture that takes care of its people.

• Benefits
• Competitive salary
• Health insurance plan
• Employee discounts
• Intercompany F&B allowance
• Paid time off
• Volunteer time off (VTO)Training & development
• Opportunity for advancement

The Internal Insurance Manager is responsible for managing the daily administration of insurance programs across The Moinian Group’s diverse real estate portfolio, including development projects, operating assets, and corporate exposures. This position ensures that the company maintains appropriate coverage, meets all contractual and lender requirements, and supports proactive risk management strategies. The Internal Insurance Manager will act as the central liaison between internal departments, insurance brokers, carriers, and external stakeholders.

Responsibilities

Insurance Program Management

• Maintain and monitor all property, casualty, builder’s risk, and liability insurance policies.
• Assist in renewals, coverage placements, and policy audits, ensuring terms and conditions meet organizational needs.
• Track and update schedules of values (SOVs), premium allocations, and exposure data.
• Coordinate issuance, review, and compliance of certificates of insurance, binders, and endorsements.
• Coordinate inspections and facilitate scheduling with relevant parties.
• Prepare regular reports on insurance status, claims activity, and compliance for management.
• Assist with insurance audits and ensure compliance with company policies and regulatory requirements.
• Communicate with insurance brokers, carriers, and third-party vendors to obtain information, resolve issues, and coordinate services.

Compliance & Risk Administration

• Review and enforce insurance requirements for leases, vendor contracts, and financing agreements.
• Collect, review, and track contractor and tenant certificates of insurance for compliance.
• Support development and construction teams with project-specific insurance, including OCIPs/CCIPs and builder’s risk placements.

Claims & Loss Control

• Assist in reporting, monitoring, and resolving claims in coordination with brokers, carriers, and third-party administrators.
• Maintain claim files and prepare periodic reports for management review.
• Support internal safety initiatives and risk control efforts.

Financial & Operational Support

• Review invoices, allocate premiums, and coordinate with accounting for payments.
• Support workers’ compensation and liability audits by gathering and submitting required data.
• Maintain accurate insurance records, databases, and dashboards for reporting to senior leadership.

Qualifications

• Education: Bachelor’s degree in business, Finance, Risk Management, or related field preferred.
• Experience: 3–5 years of insurance administration, risk management, or related experience; real estate or construction industry background preferred.
• Experience with insurance documentation, COIs, and claims tracking preferred.
• Working knowledge of property & casualty insurance coverages, certificates, and compliance requirements.
• Strong organizational skills with attention to detail and accuracy.
• Proficiency with Microsoft Office Suite (Excel, Word, PowerPoint); experience with insurance/risk management software a plus.
• Ability to interpret contracts, leases, and insurance documents.
• Certifications (Preferred): ARM, CRM, or CPCU coursework.
• Strong communication skills, both written and verbal.
• Ability to manage multiple projects and meet deadlines in a fast-paced environment.
• Collaborative team player with strong problem-solving abilities.
• Professional, proactive, and detail-oriented approach to work.

Job Title: Senior Mortgage Processor

Department: Mortgage Lending

Department Location: Littleton, MA

Reports to: Senior Director, Mortgage Productions

Career Stream: Individual Contributor

Classification: Hybrid

Compensation: The base pay of the budgeted range is $25-35 per hour. Actual compensation offered may vary from the posted hiring range based on factors such as relevant experience, time in role, base salary of internal peers, prior performance, business sector, licensure requirements and/or skill level, and will be finalized at the time of offer.

FUNCTION: Responsible for performing a variety of tasks to ensure that mortgage and home equity loan applications are processed accurately and efficiently. Ensures all files are complete and compliant with Workers Credit Union policies, investor requirements, mortgage insurance standards, and applicable government loan regulations.

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES:

*For Both Mortgage Processor and Senior Mortgage Processor:

1. Prepare and review initial disclosure packages, including Loan Estimates, ensuring accurate loan setup and compliance with loan program guidelines.
2. Deliver disclosure packages to members via eSign or mail, based on their communication preferences.
3. Order and track required third-party reports such as appraisals, title, flood certifications, tax transcripts, and employment verifications.
4. Review borrower documentation for completeness and alignment with AUS findings; request and collect any outstanding items.
5. Process home equity applications from approval to closing, including communication with members, delivering required documents, and clearing pre-closing conditions.
6. Monitor and review title and property condition reports, escalating any issues to underwriting as needed.
7. Ensure timely submission of loan files to underwriting; update the LOS with verified information and clear conditions as received.
8. Manage government loan files, including coordination with lenders, tracking conditions, and providing updates to borrowers, MLOs, and agents.
9. Track key milestones such as underwriting timelines, financing contingencies, closing dates, and rate lock expirations; communicate proactively with MLOs.
10. Prepare and issue revised Loan Estimates in compliance with TRID for any changes in circumstance.
11. Communicate approvals to all relevant parties and conduct pre-funding audits, including verbal employment verifications.
12. Support the closing process and ensure confidentiality of all borrowers and loan information.
13. Uphold the Workers Credit Union “Workers Way” culture through daily interactions and behaviors.
14. Perform other duties as assigned to support departmental and organizational goals.

*Additional Responsibilities for Senior Mortgage Processor:

1. Serve as a subject matter expert and resource for junior processors, providing guidance on complex loan scenarios, regulatory compliance, and internal procedures.
2. Support the training and onboarding of new team members and temporary staff in collaboration with processing leadership.
3. Take ownership of high-volume or high-complexity pipelines, including jumbo loans, construction loans, and government-backed programs.
4. Lead or participate in departmental initiatives aimed at improving processing efficiency, compliance, and member experience.
5. Support the implementation of policy updates, system enhancements, and procedural changes in coordination with mortgage processing leadership

Other Duties:

• May be asked to provide coverage in other WCU branches or departments.
• Adhere to all WCU policies and procedures which include security compliance and following guidelines intended to limit risk exposure to fraud and losses.
• Participates in department and/or organizational projects as directed.
• Performs other tasks or functions as required, requested, necessary or prudent.
• Maintains confidentiality of all member and credit union information and data.
• Regularly demonstrates behaviors as defined by the credit union’s Fundamentals, which are part of the Workers Way culture program.

Education

• High School Diploma or Equivalent Required.

Experience:

• 2-4 years of experience managing both first mortgage and home equity loan files from initial disclosure through closing. Skilled in reviewing and validating borrower documentation, ordering third-party reports, reviewing underwriting conditions, and ensuring compliance with TRID and investor guidelines. Proficient in using loan origination systems (LOS), coordinating with internal teams and external partners, and maintaining clear communication with borrowers to ensure timely and accurate closings. Known for attention to detail, efficiency in pipeline management, and delivering exceptional service while upholding confidentiality and organizational values.
• Additional Qualifications for Senior Mortgage Processor:
• 4-7 years of experience. Demonstrated ability to handle complex loan scenarios, including jumbo, construction, and government-backed loans. Experienced in mentoring junior processors, resolving escalated issues, and serving as a subject matter expert within the team. Proven track record of leading process improvements, maintaining high pipeline efficiency, and delivering exceptional service. Recognized for attention to detail, leadership, and commitment to confidentiality and organizational values.

Knowledge/Skills/Abilities/Competencies:

• A successful Processor possesses strong knowledge of mortgage products, regulatory guidelines (including TRID, RESPA, and HMDA), and loan processing procedures. Proficiency with loan origination systems, AUS platforms, and document management tools is essential. Key skills include attention to detail, strong organization, effective communication, and the ability to manage multiple files and deadlines simultaneously. The role requires a customer-focused approach, confidentiality, adaptability, and collaboration with internal teams and external partners to ensure efficient, compliant loan processing and exceptional member service.

Work Environment:

• Hybrid Work Environment: This position offers a hybrid work environment, combining remote work with regular on-site days at the Littleton Headquarters. This work environment is subject to change based on business needs.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• This is a largely sedentary role.
• While performing the duties of this job, the employee is regularly required to stand, talk, hear, and use hands and fingers to handle, feel or operate objects, tools, or controls and to reach with hands and arms.
• This role routinely uses standard office equipment such as computers, phones, photocopier/scanner, filing cabinets, and fax machines.

About Workers Credit Union: Since 1914, Workers Credit Union has existed to Improve the Daily Lives of our Members. We deliver on our core purpose by partnering with our members to help them make their best financial choices and improve their financial wellness. We call this The Workers Way and this is at the center of everything we do. Through our specialized financial counseling, we are pioneering a new member experience through high-touch service and convenient technology. We have grown to over 2.6 Billion in assets and serve over 120,000 members. We are one of the top performing credit unions in Massachusetts with big plans for the future!

Benefits:

• Comprehensive medical, dental and vision plans
• Basic life and AD&D insurance, short-term disability and long-term disability
• 15+ days of paid time off (PTO) per year
• Up to 16 hours of volunteer time off (VTO) per year
• 11+ paid holidays
• 401(k) that includes a Safe Harbor Match of up to 4%.
• Tuition Reimbursement Program
• Mental health resources including an Employee Assistance Program (EAP)
• Individualized learning and development programs

EEO Statement: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, vet

Senior Data Center Construction Superintendent

About Weeks Construction Services

Weeks Construction Services is a leading builder of advanced, mission-critical data center facilities. We deliver complex projects for some of the most demanding clients in the industry. Our work requires precision, urgency, and accountability — and we build teams that take pride in meeting that standard.

We are builders, not brokers. We bring together experienced professionals who thrive in high-performance environments and know how to get things done in the field.

Our Values

• We Answer the Call
• Integrity • Honesty • Trust • Nimbleness
• We Don’t Take No for an Answer
• Persistence • Determination • Accountability
• We Solve Problems
• Especially on complex, high-intensity projects
• We Expect the Best from Each Other
• Teamwork • Communication • Ownership
• We BTFM
• Innovative thinking with zero tolerance for mediocrity

Senior Superintendent Role

The Senior Superintendent will directly supervise and coordinate construction activities of the datacenters that are being constructed and report directly to Applied Digital’s Campus Project Director. The Senior Superintendent will play a critical role in ensuring the project's success by monitoring and facilitating collaboration among Applied Digital, contractors, subcontractors, 3rd party vendors/contractors, and regulatory bodies. This position requires a unique blend of technical expertise, communication skills, and project management acumen.

Projects include but are not limited to:

• Development of ground-up data center buildings
• Redevelopment or upgrade of existing properties to state-of-the-art data centers
• Expansion of data centers and critical infrastructure within existing facilities or on existing property
• Large customer fit-outs and retrofits to accommodate customers occupancy and deployment needs

Duties:

Scope Specific

• Depend on qualifications, this role is available to Mechanical and Electrical scope expertise. The roles of Senior Electrical Superintendent of Senior Electrical Superintendent are available to the right applicants
• Duties as outline below would apply with an emphasis on the specific scope

EH&S Job Site Specific (Primary and Supporting Role):

· Collaborate with client on site EH&S to establish and sustain site health, safety, and security controls in accordance with corporate objectives

Procurement (Primary Responsibility):

· Ensure the GC is properly managing site logistics for client owner furnished equipment. Know and understand the full OFCI process and what gear is coming and when.

· Work with Project Manager to receive approved submittal for all owner-furnished equipment. Ensure that the general contractor has a process for managing OFCI documentation and is receiving the appropriate documents.

· Inspect and check-in all Applied Digital-furnished equipment and materials that arrive to the jobsite.

Construction Management, Administration & Management (Primary Responsibility):

· Be on site on behalf of client Monday – Friday 7A – 5P, exact times and days may fluctuate, to monitor construction activities. Weekday evenings and weekends may be needed pending project schedule. Respond on an as-needed basis to emergencies.

· Make client aware of neighbor or other local jurisdiction complaints or issues.

· Participate in GC-led weekly meetings which may include, but is not limited to: OAC, subcontractor coordination, pull planning, design, BIM/VDC meetings, RFI/Submittal, etc.

· Provide onsite technical Construction SME support, ROJ dates, visual inspection and/or observation for construction quality control of OFCI and CFCI equipment and Supply chain management

· Management of team members, key stakeholders, neighboring properties, contractors, utility providers and inspection agencies

· Address any disputes or conflicts that may arise during the project, working collaboratively with all parties to find mutually acceptable solutions. Escalating to Project Manager team when appropriate.

· Know and understand key schedule milestones.

· Actively track contractor activities in alignment with schedule. Will be responsible for communicating schedule impacts, delays, and issues.

· Prepare succinct and clear reports on project progress on a monthly/weekly basis or as needed including plan, actual, variance, risk, and mitigation measures.

Quality Control(Primary Responsibility):

· Manage onsite job photography.

· Take time to understand the GC’s Quality Control plan. Work with the Project Manger to ensure the plan adheres to client provided specifications.

· Manage the on-site QA/QC inspection process to drive closure of punch-list items and an expeditious turnover to Operations.

· Develop/monitor quality program metrics to evaluate the project’s performance. Analyze metrics to understand the root cause of any problematic trends and then work with the applicable parties to correct those items.

· Ensure contractors are adhering to site cleanliness plans and following industry best practices for Data Center construction i.e. – (no dust producing activities in critical spaces, etc)

· Review/Management of owner provided specialty testing and inspections contractors

Site Security (Primary Responsibility):

· Ensure the GC manages the site to the agreed upon site specific security plan.

Billing and Invoice Processing & Change Management (Primary Responsibility):

· Assist in pay monitoring and control to ensure that the project remains within budgetary constraints. Review with the Applied Digital Project Manager change orders and pay applications from the contractor and vendors.

Commissioning & Training (Supporting Role):

· Assist as required with Engineering team and CxA for startup and Commissioning.

Closeout & Turn-over (Primary Responsibility):

· Coordinate with Project Manager and client Engineering/Turn over team to collect and review of Turnover Package for completeness and accuracy to support transition of completed projects to Operations.

Other:

· Promote and demonstrate the behaviors consistent with a client Construction Manager in being: Proactive (we encourage hustle fouls), leader in the room (set the example), be an energy supplier (leave people better than how you found them)

· Manage special or atypical projects as assigned

· Assist Sales or finance as directed by Supervisor

· Facilitate interdepartmental coordination in consultation with Supervisor, including but not limited to DCO, Accounting, Finance, Procurement, Engineering

· Assist or lead, in consultation with Supervisor, department process improvement initiatives

· Act as client site logistics lead – office trailer, signage, equipment, UTVs, etc. set up and management

· Manage tour requests and site visits on behalf of client.

Knowledge, Skills & Abilities:

· Excellent listening and strong communication skills.

· Ability to identify and resolve complex issues.

· Ability to create and support team morale.

· Apply critical thinking and logic to problem solving.

· Articulate contract and technical matters clearly

· Exceptional communication and presentation abilities.

· Demonstrated understanding of building processes and systems.

· Work scope requires understanding of cost estimating, budgeting and forecasting.

· Familiar with Microsoft Office Suite and project management software

· 10+ years of experience in commercial, industrial, or mission-critical construction

· Demonstrated Post-Secondary Education

· OSHA 30 Certified or willing to achieve.

· Demonstrates an unwavering commitment to foster a safe work environment.

· A strong work ethic and a “can-do” attitude.

· Self-starter and ability to work independently

· Strong cultural fit and willingness to work collaborative on the execution of project.

· Understanding of CPM Schedule Logic

Compensation & Benefits

• Base salary range: $150,000 – $180,000, depending on experience and project scope.
• Relocation package.
• Performance-based bonus potential.
• Fully paid comprehensive benefits (medical, dental, vision) for you and your family.
• 401(k) Safe Harbor plan.
• Paid time off (PTO).
• Opportunities to work on some of the most active and technically complex data center projects in the Phoenix market.
• A collaborative, high-performance environment focused on long-term growth and leadership development.

ABOUT US

Oakley Real Estate Partners (OREP) is an Atlanta based full service commercial real estate company founded in 2024. Our mission is to provide top-quality customer service and exceptional results for our clients and investors. We achieve this through unmatched market knowledge, established relationships, and unwavering integrity. Our team is dedicated to bringing attention to detail, creativity, precision, and grit to every transaction. With over $3 Billion in brokerage transaction volume and more than $1 Billion in successful investments, Oakley Real Estate Partners brings extensive experience and a proven track record to every project.

Under the Oakley Real Estate Partners (“OREP”) umbrella there are two companies: the brokerage and third-party services vertical, Oakley Brokerage Partners, LLC (“OBP”) and the principal investment and development vertical, Oakley Capital Partners, LLC (“OCP”). Director of Development will primarily work under OCP, but will have opportunities to participate in OBP activities, including sourcing/executing third-party construction management assignments, and assisting in potential brokerage disposition opportunities.

OCP TRACK RECORD

In our first full calendar year, OCP acquired 220,000 SF across ten transactions totaling over $40M in value, including a speculative land transaction which was converted to a BTS for a large commercial appliance manufacturer. We currently have five active deals under contract totaling $47M in value including two ground up development sites, and a growing pipeline following.

________________________________________________________________________________

TITLE: DIRECTOR OF DEVELOPMENT

Location: Atlanta, Georgia

Reports to: Principal of OCP, Hayes Brewer

Position: Full-time in office or on jobsites

POSITION SUMMARY

The Director of Development will spearhead industrial projects through the full project lifecycle. From site selection and entitlements to completion and turnover. Beyond ground-up builds, this individual will oversee complex value-add repositioning and asset repurposing. We are seeking a seasoned professional with at least five (5) years of direct experience within an industrial general contractor, site contractor, or in-house development construction management team. The Director of Development will be responsible for ensuring projects are delivered on time, within budget, and in accordance with company quality standards. This role is site-intensive and requires presence on active project sites a minimum of four (4) days per week. This is a rare opportunity for an ambitious go-getter to join a rapidly growing, entrepreneurial firm at the ground floor and play a primary role in scaling our development team.

This individual will play a critical role in risk mitigation, cost control, schedule management, contractor oversight, and value optimization, with performance-based bonus opportunities tied to timing and savings realized on managed projects.

KEY RESPONSIBILITIES

Project Leadership & Execution

• Oversee multiple industrial development projects from site selection, entitlements and due diligence to pre-construction through completion.
• Work with local municipalities and zoning authorities to ensure compliance with applicable code
• Manage applicable requirements with civil engineers, project budgets, schedules, and overall execution strategy.
• Ensure projects are delivered on time and within approved budgets.
• Identify and mitigate risks that could impact cost, schedule, leasing flexibility or quality.
• Maintain high standards of construction quality and safety compliance.

On-Site Oversight

• Be physically present on project sites a minimum of four (4) days per week.
• Coordinate daily with engineers, general contractors, subcontractors, inspectors, and consultants.
• Monitor construction progress and proactively address delays or issues.
• Ensure alignment between field operations and ownership objectives.

Budget & Cost Management

• Review and approve project budgets, GMPs, change orders, and pay applications.
• Identify value engineering opportunities without compromising quality.
• Track cost savings initiatives and ensure accurate reporting.
• Maintain disciplined cost controls throughout the project lifecycle.

Pre-Construction Management

• Participate in contractor selection and bid review.
• Lead scope reviews and identify gaps prior to contract execution.
• Collaborate with architects, engineers, and consultants during design phases.
• Ensure constructability reviews are completed thoroughly.

Stakeholder Communication

• Provide regular reporting to OCP Principals.
• Maintain strong working relationships with contractors and consultants.
• Represent the company professionally with municipal officials and third parties.

Qualifications

• Minimum of five (5) years of experience working directly for a general contractor, site contractor or an in-house construction management team for a development company.
• Direct experience managing industrial development projects (warehouse, distribution, light manufacturing, flex, etc.).
• Strong understanding of civil design and civil construction.
• Strong understanding of construction budgets and GMP structures.
• Strong understanding of schedule development and tracking.
• Strong understanding of change order management and value engineering.
• Demonstrated ability to deliver projects on time and on budget.
• Strong field presence and leadership capabilities.
• Excellent communication and negotiation skills.
• Proficient in construction management software and project tracking tools.
• Must be detail oriented, and willing to “get in the weeds,” while maintaining a high-level strategic focus.
• Bachelor’s degree in Construction Management, Engineering, Architecture, or related field.
• General Contracting license or Professional Engineering license preferred but not required.

Performance Expectations

• On-time project delivery.
• Budget adherence and cost savings realized.
• Quality control and minimal rework.
• Effective contractor management.
• Proactive problem solving and risk mitigation.

Compensation & Immediate Incentives

• Competitive base salary commensurate with experience.
• Performance-based bonus tied directly to timing and cost savings realized on managed projects.
• Opportunity for long-term growth within a vertically integrated commercial real estate platform.
• Opportunity to invest in firm activities and ongoing deal flow from Day 1, with no immediate vesting schedule.