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ATI has been named "Best Places to Work in SC" from 2

This is a full-time opportunity with benefits

ATI provides Medical, Dental and Vision Plan options

Flexible Spending Accounts, including health and dependent care accounts

403B Retirement Savings plan with a very competitive company contribution

Personal time-off (pre-loaded & accrued) plus 12 paid holiday-days

Life Insurance paid by ATI

Paid Parental Leave

Short-Term & Long-Term Disability Coverage paid by ATI

Employee Assistance Program

Tuition Reimbursement Program

Flexible work schedules

ATI's standard business hours are Monday-Friday, between 8 AM - 5 PM.

ATI builds and manages collaborations that conducts research and development of new technologies to solve our nation’s most pressing challenges. Our collaborations are custom-built teams of organizations from industry and academia that develop novel technologies for the federal government. Traditionally, these processes are complicated and burdensome. That’s where ATI comes in. We simplify and streamline processes to make it all work. When you work at ATI, you become a part of something larger than yourself. Our collective work – no matter what department or division you work in – ultimately enables the warfighter, saves lives, and diversifies the industrial base. At our core, ATI is a service organization. We are in service to others; it’s what we do, and it’s who we are.

Position Description:

The IT Support Coordinator plays a central role in supporting daily technology operations, coordinating IT support activities, and ensuring smooth communication between technical teams, end users, and external vendors. This position helps maintain the organization’s IT assets, systems, and processes while supporting ongoing technology initiatives. Apply at ATI.ORG; we only accept applications submitted through our applicant tracking system. We offer a hybrid schedule (in-office & remote/work from home) or an onsite schedule and flexible hours. Candidates will need to reside near Charleston, SC to ensure work site flexibility.

Apply at ATI.ORG; we only accept applications submitted through our applicant tracking system.

**This position offers a hybrid schedule (in-office & remote/work from home) or an onsite schedule and flexible hours. Candidates will need to reside near Charleston, SC to ensure work site flexibility.**

Essential Functions:

• Coordinates and helps organize IT support requests to ensure timely resolution and appropriate escalation.
• Serves as a liaison between technical staff and non-technical departments to gather requirements and communicate updates.
• Maintains accurate inventories of hardware, software, and licensing records
• Assists with vendor coordination and third-party service activities as directed
• Supports planning and scheduling of IT projects, system upgrades, and deployments
• Tracks and maintains records for hardware and software assets throughout their lifecycle.
• Provides basic user training and guidance on software tools and security best practices.
• With guidance helps develop, update and maintain IT documentation, including configurations, processes, and troubleshooting guides
• Supports implementation of software updates and security patches.
• Assists with audit and compliance documentation preparation.
• Supports onboarding and offboarding by provisioning and deactivating user accounts and equipment.

Additional Responsibilities:

• Assures consistency in work and resolves or elevates issues as appropriate.
• Ensure proper documentation of IT processes.
• Continuously seeks opportunities to streamline processes and improve efficiencies.
• Other duties as assigned.

Qualifications:

• A Bachelor’s Degree and 2 years of relevant working experience or an Associate’s degree in Information Technology, Computer Science, or related field is and 4 years of relevant experience, is required.
• One to two years of experience in IT support, help desk, or a related technical role; internships or equivalent hands‑on experience are acceptable.
• Working understanding of project coordination activities, such as tracking tasks, documenting updates, and communicating status.
• Working knowledge of Microsoft Windows operating systems, Microsoft 365, and common business applications.
• Understanding simple networking tasks such as connecting devices to a network, identifying basic connectivity issues, and following troubleshooting steps.
• Ability to follow documented processes, use ticketing systems, and track work effectively.
• Strong organizational skills with the ability to manage multiple tasks and priorities effectively.
• Strong verbal and written communication skills with the ability to convey technical information clearly.
• Awareness of basic cybersecurity best practices, such as password hygiene and software update importance.
• Ability to work independently and collaboratively with cross‑functional departments.
• Employee must be a U.S. citizen by birth or naturalization, or a green card lawful U.S. permanent resident, or a political asylum in the U.S. Individual must meet the definition of “a U.S. person” upon hire due to the risk assessment of this position.
• This position is subject to a background check that includes a review of criminal records. In reviewing an applicant’s criminal history, the company will consider prior criminal convictions that have a relationship to the job duties and responsibilities of the position. The company considers the nature of the crime, the time that has elapsed since the crime and the job duties for the position at issue in making an individualized determination. Individuals may be excluded when the company determines, based on the above factors, that hiring, transferring or promoting the applicant would pose an unreasonable risk to the business, its employees or its customers and vendors.

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Regular physical activity to include walking, bending, stooping, reaching, standing and prolonged sitting.

Ability to use phone and computer systems, copier, fax, and other office equipment.

Must be able to occasionally move/lift up to 25 pounds with or without reasonable accommodation.

Work Environment:

This position is located in an air-conditioned, environmentally controlled atmosphere, and occasionally attend meetings in technology company environments.

Noise level in the work environment is usually moderate.

ATI is an Equal Opportunity Employer of Minorities, Females, Protected Veterans, Individuals with Disabilities and all other protected classes.

Apply at ATI.ORG; we only accept applications submitted through our applicant tracking system.

If you require accommodations to complete this application, please contact Human Resources at (843) 760-4350 or email

Anticipated starting salary is in range commensurate with education and experience:

$58,000 - $62,000

Newmark Group, Inc. (Nasdaq: NMRK), together with its subsidiaries (“Newmark”), is a world leader in commercial real estate, seamlessly powering every phase of the property life cycle. Newmark’s comprehensive suite of services and products is uniquely tailored to each client, from owners to occupiers, investors to founders, and startups to blue-chip companies. Combining the platform’s global reach with market intelligence in both established and emerging property markets, Newmark provides superior service to clients across the industry spectrum. For the twelve months ended December 31, 2025, Newmark generated revenues of over $3.3 billion. As of December 31, 2025, Newmark and its business partners together operated from approximately 175 offices with over 9,300 professionals across four continents. To learn more, visit or follow @newmark.

Newmark is one of the nation’s leading providers of multifamily capital solutions. The firm boasts a 96 year history and a servicing portfolio of over $186B billion representing more than 5,200 loans. This extensive and diverse national platform allows us to deliver superior execution in every market in the country.

As part of its multifamily expertise, Newmark offers the full complement of FHA, Fannie Mae, Freddie Mac, Bridge, CMBS, Life Company and Bank products. Focusing on a three-pronged strategy of exceptional people, unique multifamily capital solutions and superior technology, our team across the nation provides our customers with a competitive advantage through speed, creativity, ease of interface and certainty of execution.

The HUD Bridge and Production Review Manager serves as a critical front-end and execution partner to the Production, Underwriting, and Credit teams. This role is responsible for evaluating prospective HUD multifamily transactions at the earliest stages, applying deep technical expertise while maintaining a pro-production, solutions-oriented mindset.

The position is designed for an experienced underwriting professional who enjoys deal evaluation, structuring, and execution—but does not seek a fully commissioned sales role. The Manager will work closely with producers to identify viable transactions, surface risks early, shape deal strategy, and support execution through Newmark’s balance-sheet bridge lending platform, including coordination of internal credit approval packages.

This role requires strong judgment, credibility with producers, and the ability to translate technical constraints into actionable deal paths.

Deal Pre-Screening, Evaluation & Production Support (55–60%)

• Serve as a primary technical partner to Production/Sales teams in evaluating prospective HUD multifamily transactions prior to engagement.
• Coordinate workflow and deliverable preparation with Newmark’s Global Support Team, including assigning, reviewing, and validating support work to ensure accuracy, completeness, and alignment with HUD requirements and internal standards.
• Conduct initial deal assessments, including review of property characteristics, sponsorship strength, transaction structure, market considerations, environmental clearance and HUD program fit.
• Identify early-stage risks, constraints, and execution challenges while proposing viable structuring or timing solutions to support production objectives.
• Provide clear, actionable feedback to producers regarding deal viability, required conditions, and next steps.
• Coordinate internally with underwriting, third parties, and Agency credit teams as needed to validate assumptions during pre-screen.
• Assist in prioritizing deals entering the pipeline based on readiness, complexity, and strategic fit.

Balance Sheet Bridge Lending & Credit Package Coordination (30–35%)

• Support execution of Newmark’s balance-sheet bridge lending strategy for HUD-eligible and HUD-transition transactions.
• Coordinate preparation of internal bridge credit packages, including assembling transaction narratives, financial summaries, risk considerations, and execution timelines.
• Partner with Production and Underwriting teams as applicable to ensure bridge packages are complete, accurate, and positioned for approval.
• Apply underwriting judgment to evaluate bridge-to-HUD feasibility, timing risks, and exit strategy alignment.
• Track bridge execution milestones and coordinate internally to support timely approvals and closings.
• Serve as a continuity point between bridge execution and long-term HUD financing strategy.

HUD Program Expertise & Technical Advisory (10–15%)

• Maintain strong working knowledge of FHA multifamily programs, MAP Guide requirements, HUD underwriting standards, and internal Newmark policies.
• Apply program knowledge to pre-screen decisions, structuring discussions, and bridge execution strategy.
• Research HUD guidance, policy updates, and program nuances as needed to support deal evaluation.
• Provide technical insight to production teams regarding program eligibility, timing considerations, and anticipated HUD review issues.

Cross-Team Collaboration & Process Improvement (5–10%)

• Act as a connective role between Production, Underwriting, and Bridge teams to ensure alignment and efficient execution.
• Identify recurring pre-screen issues, friction points, or missed opportunities; recommend process improvements or screening enhancements.
• Support refinement of pre-screen tools, templates, and internal decision frameworks.
• Contribute to training or informal knowledge-sharing with producers on HUD execution realities.

Core Competencies

• Strong underwriting and analytical judgment with the ability to assess risk and feasibility quickly.
• Pro-production mindset: solution-oriented, commercially aware, and collaborative.
• Ability to communicate technical concepts clearly to non-technical stakeholders.
• High credibility with producers, underwriters, and credit professionals.
• Comfortable making recommendations and owning preliminary deal opinions.
• Ability to manage multiple opportunities simultaneously in a fast-moving environment.
• Strong organizational, prioritization, and communication skills.
• Proficiency with Excel, Word, and underwriting or deal-tracking systems.

Qualifications

• Bachelor’s degree required; advanced degree or relevant MAP certifications a plus.
• 5+ years of experience in HUD multifamily underwriting, commercial real estate underwriting, or structured real estate finance.
• Direct experience with FHA multifamily programs strongly preferred.
• Prior exposure to bridge lending, balance-sheet lending, or credit committee processes is highly desirable.
• Experience working closely with production or sales teams preferred.

Dakota Granite is seeking a highly organized and detail-oriented Mausoleum Project Manager to support project planning, scheduling, production needs, and execution within our Mausoleum Department. This role requires a proactive individual who can manage multiple tasks, coordinate with internal and external teams, and ensure projects are being completed on time, within budget and to the highest quality standards. Salary range is $55,000-$70,000 based on experience and includes a strong Benefits package. This position is expected to combine in-person and remote work. First and foremost, we are looking for a Core Value fit.

Our Core Values:

Team Player, Empowered Optimism, Passion for Excellence, Problem Solver, Tenacity to Deliver

Responsibilities

• Followed by All (FBA) on Mausoleum Written Processes: Mausoleum Sales to Operations Checklists, Production Processes, CNC/Programming (non-technical), & Drawing Workflow
• Assist with Scheduling supply of materials to meet demand of finished good products
• Enterprise Resource Planning (ERP) System - learn & assist with Mausoleum ERP functions
• Maintain costs within ERP for Labor, Materials, and Overhead
• Evaluate timelines of production to offer job scheduling & regular updates
• Support on job creation & build out of operations and materials
• Quality sign-off with right personnel when parts return with External C&L
• Monitor Mausoleum project progress, identify potential issues, and implement timely resolutions to keep projects on track.
• Procurement of materials needed for Mausoleums with support from Purchasing Department as needed
• Quote Mausoleum installs through creating high level estimates
• Coordinate and support install team through resource management and third-party services
• Compare & report Estimates vs. Actuals and assist with Lessons Learned

Qualifications

• Previous experience in project management, project coordination, scheduling, or logistics (preferably in manufacturing, construction, or a related industry)
• Ability to read and interpret project specifications, plans, and documentation
• Strong organizational skills with the ability to manage multiple projects simultaneously
• Excellent organizational, time-management, and multitasking skills
• Strong written and verbal communication
• Proficiency in project management software and tools (Microsoft Office, Google Suite)

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Work Location: Candidate must be open to traveling on-site to Milbank, South Dakota at least once a month

Position Summary

Manage, monitor and provide production routing, scheduling and production order closings for repair and capital projects (Direct involvement) executed through the Service Center. Also, responsible for coordinating and processing outside local purchases including initiating outsource purchase order processes and coordination. Will handle incoming and outgoing shipment processes which includes administrative and physical handling.

Major Duties

• Responsible for managing day to day activities for all production planning, methods and scheduling operations at the Service Center which includes production order releases with required drawing attachments.
• Creation of BOMs, routings and materials through company ERP system.
• Responsible for developing, maintaining and executing a Production Master Schedule using the company ERP system
• Responsible for the complete production order documentation accuracy from implementation to final closing to include shop operation time recording and completing executions.
• Responsible for all outside sub-contract work which includes the processing of purchase orders, expediting and closure to meet production schedules.
• Coordinating procurement or scheduling of any specialized equipment or services (ionized water generators, noise testing equipment, independent 3rd party inspections, etc…)
• Working with the warehouse and logistic resources ensuring crating/packaging, and freight requirements are met.
• Responsible for labor hour posting to projects that balance to payroll. Will balance direct labor hours to payroll day to day and will provide month-end final labor absorption reporting after the final closing is complete using Celonas.

• Responsible for defining and communicating day to day solutions to manufacturing and repair problems with off-site engineers in a timely manner. Must have a good line of communication from the facility to the design engineering group in Arlington and Product Specialist.
• Assist with DCI (Disassemble, Clean and Inspection) and aftermarket by developing parts cost and delivery estimates.
• Responsible for documenting and maintaining all capital, repair and aftermarket Master plan production schedules.
• Observe and support production personnel on proper procedures. This includes basic assembly documentation, machining, welding, test setups and basic fixturing.
• Quality Plan. Responsible for releasing production plans for the site which remains in compliant regarding the Andritz Separation quality plan.
• Ensure inspection standards, procedures and all technical documents are released complete and included in all Production order packet for clear understanding of scope.
• Follow up with outside vendors. Responsible for any plating, bead blasting, machining, etc. that happens outside of an Andritz facility. Control raw materials used in production through supplier certification system.
• Ensure communications with in-plant departments and external vendors; request correction of non-conforming parts; report rejected parts analysis to management daily.
• Develop standard operating procedures for areas of responsibility.
• Research complaints from assembly and production departments regarding inadequate materials by correcting through company-approved channels.
• Involvement in production records for accuracy to better control future production runs.
• Will coordinate and maintain MRP setting accuracy for manufacture parts
• Will analyze, maintain and recommend manufacture part reorder point stock levels.
• Will communicate and interface with customers in a technical capacity when required.
• This position may require extended hours as needed.
• Responsible for implementation and monthly updating of Preventive Maintenance logs for all production tools published in each department.
• This position description is not intended to be all inclusive, and employee will also perform other reasonably related business duties as assigned by immediate supervisor and other management as required.
• This organization reserves the right to revise or change job duties as the need arises. This position description does not constitute a written or implied contract of employment.

Basic Skills:

• Industrial or manufacturing degreed graduate preferred. Requires 5 or more years’ experience in a manufacturing environment reflecting progressive training in industrial machine manufacturing. Must have a clear understanding in interpreting detailed part and fabrication drawings. Technical writing skills, Typing, Advanced Microsoft office experience. Prefer training in related work such as machinist, welding, assembly, and sheet metal fabrication using advanced shop mathematics, typically gained through 3 to 5 years’ experience.

Relationship:

The Production Planning/Methods Manager will report directly to the Plant Manager has

Direct supervisory responsibility for all members of the Planning and Methods personnel.

Physical Demands

The physical demands of this position require the ability to sit or stand for long periods of time. Requires extended movements including stooping, bending and lifting or carrying up to 25 pounds. Make visual inspections with precise hand and finger movements, with reasoning and problem-solving ability.

Work Environment

Works closely with the Plant Manager, Shop and Engineering staff. Possesses good people skills and works well with persons reporting to him/her, peers, subordinates and senior management throughout the Company. Projects a professional image to those outside the Company with whom he/she has business contact.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.

WHO WE ARE:

Prescient National is an AM Best A (Excellent) rated Workers' Compensation insurance company offering national coverage. We provide innovative insurance products and effective loss reduction strategies, tailored to meet both current and future challenges. Our solutions include Guaranteed Cost Policies, Deductible Policies, Retrospective Rating Policies, Excess/Self Insurance, and Captive Options, all designed to align with each employer's unique risk profile and appetite. By leveraging deep analytics and fostering strong relationships with stakeholders, we deliver unparalleled service and creative solutions that distinguish us in the industry.

ABOUT THE ROLE:

This Claims Support role is an exciting opportunity to be at the heart of the claims process, ensuring accuracy, timeliness, and seamless coordination from initial intake to ongoing communication. You'll be a vital part of the team, handling a high volume of incoming claims and documentation, supporting internal and external stakeholders, and contributing to early-stage investigations on more complex claims. With responsibilities that span data entry, correspondence management, and process support, this position offers a dynamic environment where attention to detail and multitasking are key. It’s a great fit for someone who thrives in a fast-paced setting and is looking to build a strong foundation in the insurance industry.

HOW YOU WILL MAKE AN IMPACT:

• HYBRID ROLE- Provide front desk coverage during receptionist absences. (Our office is located in Uptown Charlotte)
• Monitor and respond to all communications (email, fax, phone, voicemail) and answer incoming claims-related phone calls.
• Accurately key a high volume of claims into the system on the same day they are received, regardless of submission channel.
• Attach incoming documents—including legal, employer, case management, and counsel correspondence—to the correct claim files; split documents as needed.
• Process and deliver letters, forms, and other correspondence to the appropriate parties.
• Complete information requests for subrogation and file compilation for defense and plaintiff counsel.
• Create and assign claim diaries; review reports for intake accuracy and make timely corrections.
• Perform initial investigations on assigned soft tissue and lost time claims within 48 hours, documenting key risk factors in the CL411 diary.
• Request and obtain POMQs, PADT results, and initial medical records on soft tissue and lost time claims as assigned.
• Provide treatment facilities with billing information for relevant claims.
• Support departmental needs by participating in team meetings and completing special projects as assigned.

WHO YOU ARE:

• Able to work from our office when necessary
• High School Diploma or GED equivalent required
• 2+ years office experience preferred
• 1+ years of Insurance experience preferred
• 1+ years of Workers compensation insurance experience preferred
• Strong customer service skills
• High attention to detail
• Strong written and verbal communication skills
• Resourceful and solutions focused

BENEFITS:

• Remote Workplace: Enjoy the ability to work a hybrid schedule from home and from our office located in Uptown Charlotte
• Competitive Salary & Growth: Join a team that thrives on leadership, initiative, creativity, and passion, with a salary that matches your drive.
• Time off & Holidays: 3+ weeks of vacation and 13 paid holidays to recharge and relax
• Health & Wellness: We reimburse up to $25 a month for gym memberships
• 401(k) Savings: We match up to 3% of your contribution
• Excellent Health Benefits: Vision + Dental are 100% covered by Prescient and we contribute 80% of medical coverage premiums. Plus $500 Employer HSA contribution!
• FSA Healthcare and Dependent Care: Flexible Spending Accounts to support your healthcare needs.
• Employee referral bonuses, Tuition assistance & MORE!

We are an equal-opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

We’re unique.  You should be, too.

We’re changing lives every day.  For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts?  Do you inspire others with your kindness and joy?

We’re different than most primary care providers. We’re rapidly expanding and we need great people to join our team.

ESSENTIAL JOB DUTIES/RESPONSIBILITIES:

• Nurtures, builds and cultivates direct-to-seniors and business-to-business partnerships to generate new patient opportunities year-round.
• Meets with individual seniors and groups in their homes, workplaces, houses of worship, senior centers or living communities to share the ChenMed value proposition.
• Plans, coordinates and executes local events within the community (e.g., information tables, health fairs, doc talks, etc.) to help reach our ideal patients (i.e., medically underserved, Medicare-eligible seniors, age 55 and older).
• Cultivates strong relationships with health plan agents, individual insurance agents, social workers, case workers, senior housing managers, senior centers and related community providers to keep ChenMed/JenCare Medical Centers as their top provider choice for senior healthcare when referring patients to a primary care physician.
• Partners with community officials, businesses and senior outreach programs to develop initiatives that will appropriately drive new patient growth.
• Schedules one-on-one sales meetings, referral relationships with Plan agents, independent brokers and the senior community to delivers solutions on immediate customer requests. Manages vendors as related to event planning and negotiating contracts with venues where events are taking place.
• Ensures insurance agents and/or brokers are invited to community events to ensure timely patient assignment to ChenMed/JenCare Medical Centers.
• Leverages marketing and sales tools to identify solutions and sell to new customers. Maintains up-to-date client information in designated customer relationship management (CRM) tool (i.e., SalesForce). Utilizes CRM tool to document interactions with clients and ensures effective management of leads.
• Provides monthly activity calendar reflecting community access points and new tabletop venues. Creates penetration plans and initiatives in key target markets and channels.
• Recovers dormant customers via sales tools and marketing campaigns.
• Drives new member growth by appropriately educating potential patients on our value proposition and healthcare model. Delivers prescribed presentation in front of large audiences.
• Develops all distribution channels to support new patient enrollment growth. Uses all sales tools provided to ensure efficiency and collection of pertinent data.
• Partners with sales leadership to improve effectiveness of engagements with distributors, vendors and community partners.
• Builds trusting relationships with brokers/insurance agents/case workers/third party vendors associated with seniors. Develops and executes specific broker and partner strategies and plans.
• Engages with new patients through and beyond their first appointment. Maintains relationships with enrolled patients to positively impact retention. Helps address and resolve customer complaints and issues.
• Performs other related duties as assigned.

COMPETENCIES:

Instills trust

Gaining the confidence and trust of others through honesty, integrity, and authenticity

• Follows through on commitments
• Is seen as direct and trustful
• Keeps confidences
• Practices what he/she preaches
• Shows consistency between words and actions

Results driven

Consistently achieving results, even under tough circumstances

• Has a strong bottom-line orientation
• Persists in accomplishing objectives despite obstacles and setbacks
• Has a track record of exceeding goals successfully
• Pushes others

Action oriented

Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm

• Readily acts on challenges, without unnecessary planning.
• Identifies and seizes on new opportunities
• Displays a can-do attitude in good and tough times
• Steps up to handle tough issues

Effective communication

Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences

• Is effective in a variety of communication settings: one-on-one, small and large groups, or among diverse styles and position levels
• Attentively listens to others
• Adjusts to fit the audience and the message
• Provides timely and helpful information to others across the organization
• Encourages the open expression of diverse ideas and opinions

Resiliency

Rebounding from setbacks and adversity when facing difficult situations

• Is confident under pressure
• Handles and manages crises effectively
• Maintains a positive attitude despite adversity
• Bounces back from setbacks
• Grows from hardships and negative experiences

Networking

Effectively building formal and informal relationship networks inside and outside the organization

• Builds strong formal and informal networks.
• Maintains relationships across a variety of functions and locations
• Draws upon multiple relationships to exchange ideas, resources, and know-how

Customer focus

Building strong customer centric relationships and delivering customer-centric solutions

• Gains insight into customer needs
• Identifies opportunities that benefit the customer
• Builds and delivers solutions that meet customer expectations
• Establishes and maintains effective customer relationships

Persuasiveness

Using compelling arguments to gain the support and commitment of others

• Positions views and arguments appropriately to win support
• Convinces others to take action
• Negotiates skillfully in tough situations
• Wins concessions without damaging relationships
• Responds effectively to the reactions and positions of others

KNOWLEDGE, SKILLS AND ABILITIES:

• High business acumen and acuity.

• Exceptional organizational skills with the ability to manage multiple priorities in a fast-paced work environment.

• Demonstrated knowledge of, and expertise in, negotiation, probing skills, closing skills and handling objections.

• Detail-oriented and proficient in MS office (PowerPoint, Excel, Word, and Outlook), CRM tools (Salesforce) plus a variety of other word-processing, spreadsheet, database, e-mail and presentation software.

• Excellent written and verbal communication skills (e.g., pitch letters, outbound calls, effective one-on-one meetings, group presentations, etc.).

• Positive attitude and the ability to attract patients with a warm, gentle disposition as it relates to our target market and their caregivers (ability to close sales without being perceived as pushy).

• Spoken and written fluency in English.

• Bilingual is a plus.

• This position required use and exercise of independent judgment.

EDUCATION AND EXPERIENCE CRITERIA:

• High School Diploma or GED required. Bachelor's degree in Marketing, Business Administration or a related field preferred OR additional combination of formal education, training and experience above the minimum will be considered in lieu of the education on a year-for-year basis.
• A minimum of 2 years of successful sales experience is required. Working with seniors a plus, as is a general understanding of Medicare Advantage
• A minimum of 2 years of business-to-business experience or equivalent management experience preferred
• Relevant sales experience with establishing and maintaining relationships with business/vendor partners
• Experience in telesales to input sales data into a computer while on the telephone with a customer
• This position requires possession and maintenance of a current, valid Driver’s License

PAY RANGE:

The posted pay range represents the base hourly rate or base annual full-time salary for this position. Final compensation will depend on a variety of factors including but not limited to experience, education, geographic location, and other relevant factors. This position may also be eligible for a bonuses or commissions.

EMPLOYEE BENEFITS

’re ChenMed and we’re transforming healthcare for seniors and changing America’s healthcare for the better.  Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We’re growing rapidly as we seek to rescue more and more seniors from inadequate health care. 

ChenMed is changing lives for the people we serve and the people we hire.  With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow.  Join our team who make a difference in people’s lives every single day.

Current employees, if you want to apply to our internal career site, please click HERE

Current Contingent Worker please see job aid HERE to apply

HarmonyCares is a leading national value-based provider of in-home primary care services for people with complex healthcare needs. Headquartered out of Troy, Michigan, HarmonyCares operates home-based primary care practices in 14 states. HarmonyCares employs more than 200+ primary care providers to deliver patient-centered care under an integrated, team-based, physician-driven model.

Our Mission – To bring personalized, quality-based healthcare to the home of patients who have difficult accessing care.

Our Shared Vision – Every patient deserves access to quality healthcare.

Our Values – The way we care is our legacy. Every interaction counts. Go the extra mile. Empower and support each other.

Why You Should Want to Work with Us

• Quarterly Bonuses – up to $5000 per year!
• Health, Dental, Vision, Disability & Life Insurance, and much more
• 401K Retirement Plan (with company match)
• Tuition, Professional License and Certification Reimbursement
• Paid Time Off, Holidays and Volunteer Time
• Paid Orientation and Training
• Day Time Hours (no holidays/weekends)
• Great Place to Work Certified
• Established in 11 states
• Largest home-based primary care practice in the US for over 28 years, making a huge impact in healthcare today!

More details about the benefits we offer can be found at  

The Clinical Social Worker is an integral member of the care team and contributes to the care coordination for patients with multiple social stressors and/or behavioral health concerns.  The Clinical Social Worker utilizes screening criteria for the coordination of quality health care services, reduction of service fragmentation, enhancement of quality of life, and the appropriate use of healthcare and community resources.

Essential Duties and Responsibilities

• Manage a caseload of high-risk socially complex patients 
• Conduct face to face and telephonic psychosocial assessments with the patient and/or the caregiver 
• Investigate psychological and social determinant barriers and design appropriate interventions to assist in closing gaps in care and needs 
• Provide short-term counseling services as needed
• Coordinate services to ensure the patient/family understands a treatment plan
• Work as part of a collaborative care team to achieve optimal quality and patient experience outcomes, including being an active member in High-Risk Huddles
• Provide outreach to community-based services to support the patient’s ability to age at home
• Develop and implement shared goals of care with the patient and family
• Work with Community based agencies to develop relationships and provide appropriate resources to assist in maintaining patient independence

In this role you may work with. . .

• Providers
• Support staff
• Care Team
• Patients
• Patient Families
• Caregivers
• Facilities
• 3rd party entities 
• External Providers
• Community Resources

Required Knowledge, Skills and Experience 

• Master’s degree in social work
• Must be licensed as an LCSW or LISW (depending upon state)
• Must maintain a valid driver’s license and good driving record 
• The ability to use sound clinical judgment and communicate clearly in both written and verbal formats
• Above average computer skills 
• Ability to be self-directed and able to communicate effectively with professional staff across many disciplines and programs
• Must have the ability to plan time effectively, balance multiple tasks, work within stringent time frames, resolve problems, identify patient service trends, determine system improvements, and implement change
• Ability to share expertise with others and demonstrates an understanding of the need to foster performance improvement while achieving patient satisfaction and efficiency

Preferred Knowledge, Skills and Experience 

• Experience in Care Management in community-based setting or equivalent
• Experience working with the chronic, complex and/or behavioral health population

Help Others, Make a Difference, Save a Life.

Do you want to make a difference in people's lives every day?
Or help people navigate the tough spots in their life?
And do it all while working where your hard work is appreciated?

You have a lot of choices in where you work…make the decision to work where you are valued!

Join the McNabb Center Team as the FEI Crisis Team Leader today!

The FEI Crisis Team Leader

Duties:

• Responsibilities include managing two teams of four staff total, serving a minimum of 15 families at time for a period of 90 days post-crisis intervention, per team.
• Duties also include meeting with families, coordinating supports for monthly Family Team Meetings (FTM), and organizing monthly family engagement activities.
• Essential duties include providing program oversight and coordination of referrals and caseloads, including but not limited to linkage and referral to area resources, advocacy and coordination of care with other provider and social supports, crisis intervention and planning.

JOB PURPOSE/SUMMARY

Summary of role of team:

• "Family Empowerment Initiative" or "FEI" provides support to low-income families, children ages birth (0) to eighteen (18), and their caregivers.
• This includes, but is not limited to, intensive services, crisis services, self-sufficiency through trauma informed services, case coordination, peer support, parent/caregiver education, and family engagement strategies.

Summary of position:

• The Team Leader provides administrative and clinical supervision for two FEI teams, and performs all administrative duties required to adhere to the guidelines of the program.
• The Team Leader provides information and referral, agency linkage, advocacy, home visits, and follow-up services as defined by the FEI program and ensures that each team member on the team does the same for consumers on their caseloads.
• The Team Leader arranges coverage plans for their team to ensure that each consumer is seen for required program contacts per month.
• The Team leader provides crisis intervention and emergency services as needed.
• The Team Leader utilizes center wide and community services as needed for client benefit.
• The Team Leader embraces the key values of care coordination: empowerment, normalization, rehabilitation, and continuity of care.
• Ongoing networking with crisis providers for timely access to appropriate referrals and overall community outreach are required.

TYPICAL WORKING CONDITIONS/ENVIORNMENT

• This position spends the majority of their time working at Knox Children & Youth (C&Y) Center and requires both office-based clinical and administrative work and community-based clinical interactions.
• Team Leader will be responsible for engaging clients, peers, and community stakeholders in a professional and therapeutic manner.

JOB DUTIES/RESPONSIBILITIES

This job description is not intended to be all-inclusive; and employee will also perform other reasonably related job responsibilities as assigned by immediate supervisor and other management as required. This organization reserves the right to revise or change job duties as the need arises. Moreover, management reserves the right to change job descriptions, job duties, or working schedules based on their duty to accommodate individuals with disabilities. This job description does not constitute a written or implied contract of employment.

1. Works in a multi-disciplinary team approach to meet clinical needs of SPMI consumers.

• Attends and is timely to weekly multi-disciplinary Team Mtgs.
• Attends and leads administrative team meeting on a weekly basis without tardiness.
• Returns all staff calls within 30 minutes as reported by supervisor.
• Responds to all flags, emails and voicemails within 2 business days.
• Responsible for ensuring all phases and activities of the Wraparound Process are done to the high quality and fidelity - accountable to family team.
• Attends required trainings by TDMHSAS or associated partners to meet program requirements

2. Completes all required documentation in compliance with Center Policy, CARF and SSOC standards.

• Ensures tx plan is complete within 30 days of admission with input from other professionals as evidenced by signatures of APN/MD and Peer Support Worker
• Completes Crisis Plan, DLA-20, Individual Service Plan (ISP) and eligibility assessment on all clients
• Completes No Harm contract at ct.'s first sign or report of SI, HI, or thoughts of harmful behavior.
• Progress notes within one working week of encounter.
• Ensures that all clients have a current ROI for their PCP and other active providers (daycare, school, therapists, additional providers, etc…)
• Completes seven-day contact on all post-hospital clients.
• Complete an assessment of the family including Child and Adolescent Needs and Strengths (CANS) assessment, Caregiver Strain Assessment, and other national evaluation tools to develop a care plan.

3. Engages clients and their families in the treatment process providing treatment planning, linkage, referral, and advocacy for each client.

• Ensures each client is contacted within 24 hours of referral
• Creates goals with the ct. based on their input as well as input from family/other systems AEB treatment plan signatures by all parties.
• Creates and implements treatment interventions based on the treatment plan goals.
• Utilizes family strengths and empowers the family to implement effective interventions as evinced by documentation of activity in the progress notes.
• Makes referral to less intensive services upon anticipation of discharge
• CM works with the ct. for up to 90 days to ensure transition to less intensive services.
• The Team Leader monitors outcome measures to ensure quality and effectiveness (QA/QI) and quarterly QRR.

4. Ensures that the program meets monthly requirements

• Continually monitors admissions and referrals to ensure timely assignment to caseloads
• Monitors productivity on a weekly basis in supervision AEB document tracking logs
• Ensures coverage is met for clients when staff are out on leave or during vacancies
• Ensures vacancies are filled with qualified candidates AEB use of applicant screening profiles
• Submits monthly report to supervisor by the 5th business day of each month.

5. Provides administrative supervision to FEI teams

• Provides support to staff through positive reinforcement, open communication, honest feedback and constructive criticism on a daily basis.
• Completes written documentation of verbal and written corrections pertaining to staff and forwards to HR.
• Meets with each case manager individually on a weekly basis for supervision
• Shares information re: policies and procedures with staff as policies change
• Ensures each staff is following Center Policy and Procedure via monitoring in weekly sessions and periodic chart reviews.
• Assists staff with difficult cases by attending home visits with the staff on an as needed basis.
• Makes suggestions for interventions with clients on a weekly basis
• Provide continuous check-ins with team members.

COMPENSATION:

• Starting salary for this position is approximately $21.08/hr based on relevant experience and education.

Schedule:

• Primary working hours are Monday through Friday, and should be provided at times that meet the needs to the families served.
• On site supervision is preferred, and position must be available via phone if a function of the position requires being out of office.

Travel:

• This position requires utilizing a personal dependable vehicle to conduct Center business.
• Maintaining a dependable vehicle and certified driver status is a condition of employment.

Equipment/Technical Competency:

• Ability to use a computer and basic office software is required, including but not limited to Office Word, Excel, Outlook and be able to utilize EMR for clinical documentation.

Equipment/Technology:

• This position requires the use of computer skills with an electronic medical record (EMR), and telehealth/televideo services may be offered as part of the service delivery.
• Staff will be expected to maintain work with a Center cell phone and computer.

QUALIFICATIONS - FEI Crisis Team Leader

Experience / Knowledge:

• Must have course work and or experience in the areas of cultural diversity, human development, etiology and treatment of mental illness, alcohol and drug abuse, physical and sexual abuse, suicide, and intellectual/developmental disabilities.
• Two (2) years work experience with SPMI populations preferred.
• Excellent verbal, written, and computer skills are necessary in order to work effectively and collaboratively with clients, collaborating agencies, and community professionals, as well as maintaining proper documentation.
• Clinical staff members must possess reliable transportation, a valid driver's license with an F endorsement OR the ability to acquire an F endorsement on driver's license in order to transport clients as needed.
• Transporting clients in a personal or Center vehicle is an essential function of this position.

Education / License:

• A Bachelor's degree in a health related field of counseling, psychology, or social work or must be licensed as a nurse (LPN or RN).
• LPNs must have fifteen (15) semester hours of behavioral health and two (2) years of behavioral health care experience.
• Candidates with a Bachelor's degree in rehabilitation, occupational therapy, criminal justice, and education must have fifteen (15) college-level semester hours of coursework in behavioral health and at least two (2) years of work experience in the behavioral health setting working with children.

Physical/Emotional/Social - Skills/Abilities:

• Outpatient/Community based environment.
• This position requires training and certification in and the ability to adequately implement a variety of verbal de-escalation methods and personal/client safety techniques.
• Must have mental ability to exercise sound judgment under pressure.
• Must have an F endorsement and a valid Driver's License.
• This position requires utilizing a personal dependable vehicle to conduct Center business.
• Maintaining a dependable vehicle and certified driver status is a condition of employment.
• An essential job function is a reliable, predictable 40 hour per week job, on site and in the community, with regular attendance.

Location:

• Knox County, Tennessee

Apply today to work where we care about you as an employee and where your hard work makes a difference!

Helen Ross McNabb Center is an Equal Opportunity Employer. The Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment.

Helen Ross McNabb Center conducts background checks, driver's license record, degree verification, and drug screens at hire. Employment is contingent upon clean drug screen, background check, and driving record. Additionally, certain programs are subject to TB Screening and/or testing. Bilingual applicants are encouraged to apply.

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Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

As a dedicated Sr. Injury Adjuster, you will work within defined guidelines and framework, responsible to adjust attorney involved moderately complex bodily injury to include confirming coverage, determining liability, investigating, evaluating, negotiating, defending, and settling claims in compliance with state laws and regulations. Accountable for delivering a concierge level of best in class member service through setting appropriate expectations, proactive communications, advice, and compassion.

This role is remote eligible in the Central, Mountain, or Pacific time zones, with occasional business travel. However, individuals residing within a 60-mile radius of a USAA office will be expected to work on-site three days per week.

For new hires starting, we are offering a signing bonus of $2,500.  Bonus will be paid in one lump sum (minus applicable taxes) after 45 days of employment.

What you'll do:

• Identifies and manages existing and emerging risks that stem from business activities and the job role.

• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled.

• Follows written risk and compliance policies, standards, and procedures for business activities.

• Adjusts attorney-involved moderately complex bodily injury claims with demonstrable injuries (e.g. torn meniscus, broken bones, disc herniations), as well as all auto physical damage associated with those claims.

• Identifies, confirms, and makes coverage decisions on moderately complex bodily injury claims.

• Investigates loss details, determines legal liability, evaluates, negotiates, and arrives at claim settlement within appropriate authority guidelines.

• Clearly documents thought process, investigation, evaluation, negotiation, and settlement decisions.

• Prioritizes and manages assigned claims workload to keep members and other involved parties informed, provides timely claims status updates.

• Collaborates and supports team members to resolve issues and identify appropriate matters for escalation.

• Partners and/or directs vendors and internal business partners to facilitate timely claims resolution.

• Supports workload surges and/or Catastrophe Operations as needed.

• May act as an informal resource for team members with less experience.

What you have:

• High School or General Equivalency Diploma.

• 1 year of injury adjusting experience.

• 2 years of auto liability claims adjusting experience.

• Deep knowledge and understanding of the auto claims contract as well as application of case law and state laws and regulations.

• Proficient negotiation, investigation, communication, and conflict resolution skills.

• Demonstrated time-management and decision-making skills.

• Proven investigatory, prioritizing, multi-tasking, and problem-solving skills.

• Proficient knowledge of human anatomy and medical terminology associated with bodily injury claims.

• Ability to exercise sound financial judgment and discretion in handling insurance claims.

• Proficient knowledge of coverage evaluation, loss assessment, and loss reserving.

• Acquisition and maintenance of insurance adjuster license within 90 days and designated number of attempts.

What sets you apart:

• 4 or more years auto liability/casualty adjusting experience. 

• 1yr Medical experience to include coding and billing or EMT. 

• Ongoing Professional Development with a focus on Insurance 

• Bachelors degree or higher.

• US military experience through military service or a military spouse/domestic partner.

Compensation Range: The salary range for this position is: $63,590 - $117,990.

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.