One80 Intermediaries Jobs in Usa

The Customer Care Representative answers questions and resolves problems initiated by insureds and carriers via telephone, mail, and e-mail. Most questions concern coverage, claims, cost, or billing and may require research or referral to resolve. Significantly contributes to business retention efforts.

The ideal remote candidate for this role will have previous Personal Lines insurance experience and reside in one of the following locations: New York, New Jersey, Vermont, Connecticut, New Hampshire, Pennsylvania, or Massachusetts.

Your Impact:

• Answers all incoming telephone calls promptly and professionally. Identifies and responds to questions or problems presented by insured in a manner that meets or exceeds client service level standards.
• Processes and responds professionally to inquiries received via email, fax, or mail within established service levels.
• Accurately documents customer contact reasons and resolution in accordance with department protocol and completes applicable system and carrier website updates.
• Determines, analyzes, and solves problems related to policies and billing issues. Successfully applies problem solving and time management methodology; balances multiple tasks as business needs arise while maintaining production and quality standards.
• Uses de-escalation tactics when needed. Immediately reports escalated problems, service errors or anomalies to supervisor to effect prompt resolution. Takes initiative to contribute to development of long-term solutions to prevent recurring or similar errors or problems, with a "customer first" philosophy.
• Develops and maintains product, procedural and technical systems knowledge.

Successful Candidates Will Have:

• Associates degree and 1 year experience in customer service and/or sales, preferably in the insurance industry; or an equivalent combination of education and experience.
• Proficiency using computers and Microsoft Office tools required, including experience with administration platforms and call center specific phone systems.
• Strong attention to detail and demonstrated ability to meet established quality and productivity standards.
• NYS Property & Casualty or Personal Lines license is required.

One80 Intermediaries is part of Arrowhead Intermediaries, a global insurance distribution platform that offers deep specialization, scale, and innovation across wholesale brokerage, program administration, and specialty insurance. With more than 7,000 professionals worldwide and a collective portfolio exceeding $18 billion in premium placed in 2024, our combined organization delivers a diverse trading platform for insurance carriers as well as expanded access and niche solutions for brokers and customers navigating complex and hard-to-place risks. The platform combines entrepreneurial culture with operational excellence to deliver tailored solutions and long-term value across the insurance ecosystem.

Pay Range: $23.00 - $25.00 Hourly

The pay range provided above is made in good faith and based on our lowest and highest annual salary or hourly rate paid for the role and takes into account years of experience required, geography, and/or budget for this role.

One80 Intermediaries is an equal opportunity workplace and is committed to ensuring equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.

This role is responsible for aligning regional program delivery with organizational strategy, strengthening cross-departmental collaboration, advancing earned-income opportunities, and ensuring measurable community impact across the organization’s multi-state footprint.

This position serves as a key member of the Senior Leadership Team and plays a critical role in shaping strategic priorities, advancing rural infrastructure policy and funding opportunities, and building high-performing regional leadership capacity.

This is work from home role; however, candidates must reside in one of the follow states: AL, AR, LA, OK, MS, TN or TX.

Education/Certification Requirements

Option A: Bachelor’s degree in public administration, engineering, environmental science, planning, business, nonprofit management, or a closely related field required, and 15+ years of progressive leadership experience in rural infrastructure programs, community development, or federal/state program implementation.

Option B: High school degree or equivalent is required and 19+ years of relevant experience.

Experience/Skills Requirements

Summary of Essential Job Duties 

Strategic Leadership & Department Direction

Regional Program Delivery Oversight

Grant, Contract, and Portfolio Implementation

Financial Stewardship & Resource Development

Organizational Leadership & Collaboration

External Relations & Advocacy

Other Projects?

Special?projects?and other?duties?may be assigned from time to time by?the supervisor.

Tools Used in Job

Proficient use of a computer, internet, smart phone (texting, email, photos, videos, social media, and calls), web-based databases for data-entry, Microsoft Office suite including Outlook, Word, Excel and PowerPoint are required.  Use of additional software for project-related activities may be required, and training will be provided.

Work Environment

The work environment characteristics described above are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.

Compensation details: 113 Yearly Salary

PI0ef18691dca3-3782

Join our team today!!  

Job Summary:

The OR RN Circulator assists in provision of nursing care to patients in an Ambulatory Surgical Center setting. Assumes total responsibility for patient care in accordance with physician's orders and centers policies. During operations and other surgical procedures, the circulator assists by acting as an intermediary between the operating room staff and the rest of the surgical center.

Monitors patient throughout the surgical process.  Manages monitoring equipment, fluid lines, tubes, drains and catheters as needed, including support of operative extremity.  Uses good judgement in determining appropriate nursing action and exhibits control in emergency situations.  Successfully completes CPR/PALS/ACLS certification/recertification.  Makes independent clinical decisions as appropriate regarding patient's need for nursing care and communicates same to appropriate personnel. Demonstrates a team player attitude and utilized work time efficiently. 

Responsibilities:

• 
  
•  Performs scrub functions including the selection and handling of instruments and supplies used during procedure.
  
•  Performs circulating functions including monitoring, recording and communicating patient condition and managing overall nursing care of patient before, during and after procedure.
  
•  Directly assists operating physician with surgical tasks including hemostasis, suturing and wound exposure as well as patient positioning.
  
•  Prepares operating rooms and surgical instruments and equipment for use.
  

Qualifications:

• 
  
•  Graduate of Accredited School of Nursing; current state RN license.
  
•  Minimum two years in the OR as circulator, preferred.  
  
• Ortho experience is required.
  
•  CPR and ACLS 
  

Our employees are critical to our success and we value their contributions. Surgery Partners offers a competitive compensation and benefits package and an opportunity to grow and develop your career in an environment that values employee ideas and diversity. Equal Opportunity Employer. We maintain a drug-free workplace and require pre-employment drug screening.

Benefits:    

• 
  
• Comprehensive health, dental, and vision insurance
  
• Health Savings Account with an employer contribution
  
• Life Insurance 
  
• PTO
  
• 401(k) retirement plan with a company match
  
• And more! 
  

Equal Employment Opportunity & Work Force Diversity

Our organization is an equal opportunity employer and will not discriminate against any employee or applicant for employment based on race, color, creed, sex, religion, marital status, age, national origin or ancestry, physical or mental disability, medical condition, parental status, sexual orientation, veteran status, genetic testing results or any other consideration made unlawful by federal, state or local laws.  This practice relates to all personnel matters such as compensation, benefits, training, promotions, transfers, layoffs, etc.  Furthermore, our organization is committed to going beyond the legal requirements of equal employment opportunity to take positive actions which ensure diversity in the workplace and result in a multi-cultural organization.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

The in-person face to face Regional Liaison is primarily responsible for working as liaison in the Salem office assisting Consumers and Personal Care Attendants (PCA) with inquiries and problem resolution. This role will extend to providing general in-person support to visitors for questions and documentation related to the overall Fiscal Intermediary (FI) program. The regional liaison will also be trained and capable of providing training and support for the Tempus EVV solution. Finally, the Regional Liaison will coordinate with the Consumer Advisory Board coordinator to address concerns and review opportunities within that region. Assure ongoing compliance with Tempus quality and FI contract requirements.

• Full time position, 35 hours a week
• In person role every day
• Monday - Friday, 8:30 am to 4:30pm
• 2 day required orientation is held in Stoughton, Massachusetts

Essential Functions

• Act as a liaison between Consumers/Participants and/or PCAs/DCWs and Tempus
• Respond to Consumer/ Participant and/or PCA/DCW inquiries and complaints
• Provide in-person assistance, either scheduled or ad-hoc, related to FI documentation or program related questions
• Help resolve inaccuracies or discrepancies related to reporting of activity time
• Work with applicable parties to determine PA/WA status and if new PA/WA needs to be requested
• Work with applicable parties to address and resolve PCA/DCW payment issues
• Respond to issues that have been escalated by Consumers/Surrogates/Administrative Proxies/Waiver
  Participants and/or PCAs/DCWs.
• Receive visitors and determine their needs and direct them to the appropriate person
• Maintain visitor and ID badge register. Issue ID badges where appropriate
• Deal with inquiries and provide accurate information
• Perform administrative work, including supporting other departments, as needed and as time allows.
• Must report all suspected incidents of consumer sexual/physical abuse and neglect to the Disabled Person Protection Commission (DPPC).

Job Requirements

Competencies

• Fluency in Spanish or other languages a plus
• Experience with Excel and Spreadsheets
• Professional, friendly & understanding personality
• Punctuality and dependability
• Ability to work efficiently as a team player as well as individually with minimal direction
• Self-motivation
• Ability to consistently maintain and build positive working relationships
• Excellent organizational skills
• Ability to multi-task and meet deadlines
• Familiarity with office machines, equipment and software
• Ability to respect and maintain confidentiality
• Attention to accuracy and detail
• Strong interpersonal and analytical skills

Required Education

• High School Diploma

Preferred Experience

• Proficiency in Microsoft Office software

Work Environment

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job:
While performing the duties of this job, the employee is regularly required to talk and/or hear. The employee is frequently required to sit; stand; walk; use hands to finger, handle or feel; and reach with hands and arms.

Travel
Some travel may be required for this position to ensure regional coverage.

Other Duties
Note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Benefits

Tempus Unlimited offers great benefits that foster a happy fulfilling human work experience. We also have an array of growth opportunities for our employees to develop your career and enhance your experience.

• Sign on bonus
• Work/Life Balance
• Paid time off - 25 days per year for full time staff
• 14 paid Holidays
• Tempus Wellness - Medical, Dental, Dependent Care Reimbursement, FSA and HSA
• Basic Life, Short Term and Long-Term Disability
• On-site gym (Stoughton Location) and wellness initiatives
• Annual Reviews with merit-based increases
• Employee Recognition Program
• Financial Wellness - 403(b) Retirement Plan with matching
• Continuing Education, Training and Advancement opportunities

Work Authorization/Security Clearance

All offers of employment made by Tempus Unlimited are contingent upon satisfactory background check results. Pre-employment background checks will be conducted on all candidates that are offered a position at the agency in compliance with program policy as well as state and federal regulations. From time to time, these checks may be conducted on current employees to ensure compliance with all state and federal regulations and contracts.

EEO Statement

Equal Employment Opportunity is a fundamental principle at Tempus Unlimited, Inc. where employment from recruiting through the end of employment is based upon professional capabilities and qualifications without discrimination because of race, color, religion, sex, age, sexual orientation, veteran status, national origin, disability or any other characteristic as established by law. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

Compensation details: 21-21 Hourly Wage

PI57385268c6f8-37344-39993272

Position Title: Team Leader
- Mortgage Locations: St.

Louis_MO Time Type: Full time Req ID: JR1038-St.

Louis_MO At Midland, we’re proud to be a little different.

You can see it in our bright orange signs-but there’s more to it than that.

With our heartfelt and personalized approach, we’re focused on meeting every customer’s needs with the brightest solutions.

For more than 140 years, we’ve learned by serving customers skillfully with dedication and follow-through, we can brighten every interaction to drive our collective success.

And this goes beyond traditional banking.

We foster programs that empower our communities, continuously invest in our employees, and actively pursue brighter futures for all.

Our humble ambition keeps us growing, giving back, and looking ahead.

We’re innovating and optimizing our services to ensure we stay unique
- providing strength you can count on with heart you can feel.

You might say we’re unlike any other bank.

And you’d be right." At Midland States Bank, base salary is one component of our Total Rewards program.

Exact compensation is determined by factors such as (but not limited to) education, skills, internal equity, and experience.

This position offers additional compensation in the form of short-term incentives (i.e.

bonus and/or commission) and may include long-term incentives (i.e.

stock awards).

Benefits for this role include comprehensive healthcare, well-being benefits, paid family leave as well as generous paid time off.

Total Rewards also include banking perks, an Employee Stock Purchase Plan, 401K plan with company match and may include the opportunity to participate in our Non-Qualified Deferred Compensation plan.

Incentives and benefits are subject to eligibility requirements.

Salary Range: $50,200 annually variable compensation package Location Requirement: This position is responsible for leading the Mortgage team within our St.

Louis Region and requires candidates to reside in or be willing to regularly work within this market.

Position Summary This position performs a wide range of duties relating to the origination of residential mortgage loans for branch offices and outside referrals.

Meet standards and objectives defined by management for personal mortgage loan sales and cross-selling objectives.

Assume overall responsibility for the residential mortgage loan from application to closing on personal production.

In addition, responsible for overall production of the team and the day-to-day management of each Loan Originator (LO).

Effectively partner with fulfillment Operations to drive closed volume.

This position is a leadership role.

Primary Accountabilities People Manages a team of professionals in a customer-centric culture to excel in a fast-paced environment.

Coaches, develops, and conducts performance management activities with direct and indirect reports.

Identifies high-potential employees for advanced training and development opportunities.

Effectively manages poor performers.

Manages a team of at least 1 Mortgage Loan Originator (MLO) or Jr.

Mortgage Loan Originator.

Relationship Management and Sales Development Develops and nurtures relationships with referral sources to generate new business opportunities.

Cultivates a sales-focused culture within the team and contributes to the development of effective marketing strategies.

Fosters a culture of compliance and ethical sales practices.

Ability to generate annual production in excess of $20 million.

Manages personal and team production to achieve monthly production goals.

Holds business plan reviews with sales team.

Builds strategic and tactical plans for driving volume growth in assigned area.

Participates in sales calls with Loan Originator’s.

Identifies opportunities for improvement in systems and procedures to enhance efficiency.

Accountable for verifying all loan originators are in compliance with state and federal regulation, as well as policies and procedures set by the bank.

Monitors quality levels of loan originators to insure adherence to standards.

Serves as an intermediary for loan issues with processing, manager and underwriting manager.

Provides support at bank sponsored events.

Other The role requires occasional travel for training and team meetings, and willingness to travel periodically, to locations within market as needed.

May require work in a Midland office to ensure collaboration and support of internal and external customers.

Maintain compliance with all applicable regulations including, but not limited to, the Bank Secrecy Act (BSA).

Other duties as assigned.

Position Qualifications Education/Experience: Bachelor’s degree in business, finance, real estate, or related field.

Minimum of 3 years of experience leading teams with demonstrated success coaching and motivating team members.

5 years’ experience in real estate/mortgage sales required.

NMLS State License or Federal NMLS Registration.

Strong entrepreneurial and business development/sales experience/skills.

Knowledge of FHA, FNMA and FHLMS underwriting guidelines.

Subject matter expert in mortgage compliance regulations.

Business acumen and judgment- bank mortgage products, policies, and procedures.

Needs analysis skills
- analyzing information regarding customer income/debts, etc.

Interpersonal/Persuasive/Influencing and negotiation skills.

In-depth knowledge of conventional, government, and portfolio guidelines.

Knowledge of residential mortgage processing, underwriting, and closing procedures.

Knowledge of federal lending regulations governing real estate lending.

Excellent oral, written, and interpersonal communication skills with the ability to instruct others, interpret documents, and write reports and correspondence.

Excellent organizational and time management skills.

Ability to deal with complex problems involving multiple facets and variables in non-standardized situations.

Competencies: Business insight Cultivates innovation Drives results Makes sound decisions Being a brand champion Collaborates Communicates effectively Customer focus Being Authentic Emotional Intelligence Self development Being flexible and adaptable At Midland States Bank, we believe that when we can bring our whole selves to work each day, we become happier, more comfortable, more confident and more excited to do great things for our customers, each other and our company.

We’re proud to be an Equal Opportunity and Affirmative Action employer.

At Midland, we recruit, employ, train, compensate and promote without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

If you are looking for a place to grow, we encourage you to apply at Midland States Bank, because you belong here.

If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to Midland States Bank Human Resources at

Midland States Bank may use automated tools and artificial intelligence (“AI”) to assist with recruiting, screening, and hiring decisions.

In accordance with the Illinois Human Rights Act (effective January 1, 2026), these tools are designed and monitored to be neutral and job-related, and must not be used in a way that discriminates against applicants or employees based on any protected characteristic.

THIS JOB DESCRIPTION DOES NOT CONSTITUTE A CONTRACT FOR EMPLOYMENT PI2b2d3a750e2c-25448-39944324