Odyssey Information Services Jobs in Usa
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Position Details
Lakeland Regional Health is a leading medical center located in Central Florida. With a legacy spanning over a century, we have been dedicated to serving our community with excellence in healthcare. As the only Level 2 Trauma center for Polk, Highlands, and Hardee counties, and the second busiest Emergency Department in the US, we are committed to providing high-quality care to our diverse patient population. Our facility is licensed for 910 beds and handles over 200,000 emergency room visits annually, along with 49,000 inpatient admissions, 21,000 surgical cases, 4,000 births, and 101,000 outpatient visits.
Lakeland Regional Health is currently seeking motivated individuals to join our team in various entry-level positions. Whether you're starting your career in healthcare or seeking new opportunities to make a difference, we have roles available across our primary and specialty clinics, urgent care centers, and upcoming standalone Emergency Department. With over 7,000 employees, Lakeland Regional Health offers a supportive work environment where you can thrive and grow professionally.
Active - Benefit Eligible and Accrues Time Off
Work Hours per Biweekly Pay Period: 80.00
Shift: Monday - Friday
Location: 210 South Florida Avenue Lakeland, FL
Pay Rate: Min $119,142.40 Mid $148,928.00
Position Summary
Provides strategic leadership to department service lines which may include Applications, Enterprise Architecture, Service Desk, Project Management, Security and Access Management. This position has a key role in enabling LRHS to successfully increase organizational flexibility and agility, and ultimately deliver high quality customer services as well as ensuring that all major initiatives are successfully produced on time, within scope, and within budget. This role proactively assesses the impact of IT and healthcare industry trends to current and future enterprise information, applications, and security needs and projects. Interfaces with business leaders and other IT functional leaders to define applications and information initiatives and solutions for improving the organizations services and operations. Participates in IT strategy planning activities, bringing a current knowledge and vision of healthcare applications, solutions and best practices and processes. Researches and recommends a strategic action plan to prevent problems and to maintain high service levels for the user community. Establishes metrics, key performance indicators and service level agreements for driving the performance of information solutions delivery. Other responsibilities include information privacy and security, process improvement, end user service and support, vendor management and continuous process improvement. Provides proactive management, guidance, and oversight for all IT budgets including FTE's, expenses, and Capital.
Position Responsibilities
People At The Heart Of All We Do
Fosters an inclusive and engaged environment through teamwork and collaboration.
Ensures patients and families have the best possible experiences across the continuum of care.
Communicates appropriately with patients, families, team members, and our community in a manner that treasures all people as uniquely created.
Safety And Performance Improvement
Behaves in a mindful manner focused on self, patient, visitor, and team safety.
Demonstrates accountability and commitment to quality work.
Participates actively in process improvement and adoption of standard work.
Standard Work Duties: Director - Information Services
Strategic/Tactical: Develops enterprise strategic and tactical plans consistent with the LRHS Strategic Plan in collaboration with executive team members. Plans, develops and manages the implementation roadmap for the strategic and tactical plans. Plans, prepares and administers departmental expense and capital budgets. Suggests and recommends ideas and solutions for complex project based issues, needs and problems.
Business Alignment: Ensures strategic alignment of LRHS business areas with a goal of leveraging technology to improve customer service and maximize business results. Oversee the LRH portfolio of projects and the associated business and technical processes to ensure the efficient review, planning and execution of projects. Facilitate building and managing the LRHS Project Management Office by defining and developing project/program management strategies, practices, governance standards, processes, tools, and metrics.
Demand Management: Delivers prioritization and portfolio/project management, including planning and forecasting and having key input on the approval or cancellation of projects and project requests based on data, analyses and business circumstances. Partners with LRHS leadership to define opportunities to identify and prioritize projects based on predefined criteria (return on investment, productivity, compliance).
Relationship Management: Establishes and manages relationships with key stakeholders in the LRHS business areas and technology related vendors. Ensures vendor contracts are properly developed, negotiated, executed and managed.
Functional Management: Leads and develops multiple teams and staff. Allocates resources based upon the priorities and demand of the LRHS business areas. Ensures information assets and technologies are adequately protected; IT Risks are reduced; and appropriate standards, controls, security technologies, policies and procedures are established.
IS Management: Plans and manages the development and continuous improvement of the IS Management System, Solution Development Life Cycle methodologies and Project Management standards, processes and policies that enable the business to deliver quality solutions consistently and efficiently. Provide leadership to the IS teams and business by setting short and long term goals for the service lines in scope in alignment with the strategic plan and following best practices in the healthcare industry and proven processes in the IT industry. Ensure ongoing regulatory and compliance requirements are met, including HIPAA.
Technology Evaluation/Recommendation/Approval: Directs and oversees the evaluation, selection, purchase and implementation of applications and tools in concurrence with the LRHS standards
Executive Communication: Communicates on a regular basis with LRHS executive leadership, business area management and other key stakeholders to ensure services are being delivered in a manner consistent with current service level agreements and also to identify future requirements.
Solutions and Technology Currency: Analyzes technological advancements, both inside and outside the healthcare industry, to determine potential impact on the LRHS business environment. Prepares and presents technology recommendations to LRHS executive management
Stewardship
Demonstrates responsible use of LRH's resources including people, finances, equipment and facilities.
Knows and adheres to organizational and department policies and procedures.
Director/Assistant Director Capabilities
Demonstrates accountability for programs and services and/or organization-wide functional responsibilities within the system to support achievement of organizational priorities.
Coaches leaders and professional team members to create an environment that encourages continuous learning and development.
Engages direct leadership team to leverage talent, communicate a strong vision and mission and achieve buy-in.
Directs and participates in leadership team development, performance management and engagement.
Leads change by communicating a clear vision, influencing and motivating others, and developing relationships with key stakeholders.
Promotes and inspires a healthy and safe culture to advance overall system, team performance and service experience.
Maintains patient confidentiality and privacy, and adhere to HIPAA standards.
Competencies & Skills
Essential:
- Advanced level of strategic thinking, planning and organization and decision-making skills.
- Agility, adaptability and ability to manage and influence change.
- Advanced written and verbal communications skills, coaching and mentoring skills, negotiation and conflict resolution skills.
- Solid foundation in IT operations and customer service support functions.
- Excellent contract management and customer/vendor relationship management skills.
Nonessential:
- Healthcare operations and technologies
Qualifications & Experience
Essential:
- Bachelor Degree
Nonessential:
- Master Degree
Essential:
- Business Management, Information Technology, Computer Science, Engineering or related field of study.
Other information:
Certifications Preferred: Six Sigma, ITIL Master, PMI PgMP, COBIT or other applicable industry certification(s)
Experience Essential: Five to seven years in a technical/professional role with increasing leadership responsibility. Ten to 15 years of relevant work experience, with at least 5 years of leadership experience and ten plus years of managing applications teams, projects, programs, service desks, identity and access management, and/or IT security management. Leading difficult projects that have required strong leadership and change management.
Planning at the tactical and strategic levels. Budget development and administration. Financial management. Management of finances and resources.
Track record of excellent customer relationship management, vendor management, and contract management.
Experience Preferred: Fifteen years plus experience of either Project/Program Management, applications management, IT Security management. Two plus years in healthcare environment.
Come Join the Premier Infusion & Healthcare Services Family! At Premier we offer employees stability and opportunities for advancement. Our commitment to our core values of Compassion, Integrity, Respect and Excellence in People applies to our employees, our customers, and the communities we serve. This is a rewarding place to work!
Premier Infusion & Healthcare Services is a preferred post-acute care partner for hospitals, physicians and families in Southern CA. Our rapidly growing home health and infusion services deliver high-quality, cost-effective care that empowers patients to manage their health at home. Customers choose Premier Infusion Care because we are united by a single, shared purpose: We are committed to bettering the quality of life for our patients. This is not only our stated mission but is what truly drives us each and every day. We believe that our greatest competitive advantage, our greatest asset are our employees, our Premier Family in and out of the office sets Premier apart.
PREMIER BENEFITS - For FULL TIME Employees:
- Competitive Pay
- 401K Matching Plan - Up to 4%
- Quarterly Bonus Opportunities
- Medical, Dental & Vision Insurance
- Paid Vacation Time Off
- Paid Holidays
- Referral Incentives
- Employee Assistance Programs
- Employee Discounts
- Fun Company Events
Job Description:
The Health Information Systems Clerk is responsible for electronic filing and maintenance of healthcare records in an organized system of electronic document and file storage.
Reporting Relationship
Health Information Systems Manager
Responsibilities include the following:
- E-filing and maintenance of healthcare records such as:
- - Referral/Restart/Rx/J&P- Lab Results- Authorizations- Delivery Tickets- Compounding Records- Patient Records- Billing Correspondences- Claims/Invoices- Nursing/Home Health
- Providing clerical support to management and other departments
- Retrieve information from files as requested.
- Transmit documents as requested by fax, email or other means of transmission.
- Document all items removed from patient files, including information about who received the items, the date and time received, the items received, and the date and time the items were returned to the file.
- Observe HIPAA guidelines carefully, and maintain current knowledge of best practices with regard to patient privacy issues.
- Sort incoming mail, and distribute or file as appropriate.
- Participate in surveys conducted by authorized inspection agencies.
- Participate in the pharmacy’s Performance Improvement program as requested by the
- Performance Improvement Coordinator.
- Participate in pharmacy committees when requested.
- Participate in in-service education programs provided by the pharmacy.
- Report any misconduct, suspicious or unethical activities to the Compliance Officer.
- Perform other duties as assigned by supervisor.
Minimum Qualifications:
1. Effective interpersonal, time management and organizational skills.
2. Office experience preferred.
3. Computer skills that include word processing, and efficient use of the internet and e-mail.|
4. Must possess excellent oral and written communication skills, with the ability to express technical issues in “layman” terms.
Education and/or Experience:
-Must have a High School diploma or Graduation Equivalent Diploma (G.E.D.)
-Prior experience in a pharmacy or home health company is of benefit.
-Prior experience in a consumer related business is also of benefit.
Equal Employment Opportunity (EEO)
It is the policy of Premier Infusion Care to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Premier Infusion Care will provide reasonable accommodations for qualified individuals with disabilities.
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Retirement plan
- Vision insurance
Schedule:
- Monday to Friday
Experience:
- Office: 1 year (Preferred)
Language:
- Spanish (Preferred)
Work Location: In person
Onondaga Community College
About Onondaga Community College:
Onondaga Community College, located in Syracuse, NY, is a college of the State University of New York (SUNY) system and one of 30 locally sponsored community colleges throughout New York State. Onondaga County is our sponsor. We offer two-year degree programs that serve as transfer opportunities to baccalaureate degree programs at four-year campuses or for direct entry to the workforce. We also offer certificate programs that can generally be completed in one year. Onondaga is a diverse educational learning community. We are committed to creating and maintaining an atmosphere where individuality is not only recognized - but encouraged - to contribute to the fabric of the campus environment. We continue to serve the educational and economic development needs of the region and proudly boast more than 40,000 alumni.
Job Description:
Onondaga Community College's School of Health, Wellness and Human Services seeks applicants for a full-time tenure track appointment within the Health Information Technology, AAS and Healthcare Administration AS programs. The major responsibilities within this role include support of the two programs through the development and delivery of content and learning activities in the traditional face-to-face classroom setting, academic advising, curriculum development, committee participation, and assessment of program and student learning outcomes.
The successful candidate will:
• Use appropriate technology to deliver and enhance learning
• Be innovative in the presentation of lectures and hands-on learning activities that achieve learning outcomes
• Provide timely feedback on students' assignments and exams throughout each semester
• Assess learning outcomes and adapt curriculum to meet learning objectives
• Be responsive to student questions and available for student support
• Demonstrate insight and encouragement in working with diverse student populations, especially students traditionally underrepresented in higher education
• Review and validate current affiliation agreements while exploring new opportunities for partnerships for student internships with local and regional community agencies
• Provide appropriate academic advising to students to support timely degree completion
• Be accountable to meet the needs of the Department and the College, including timely submission of grades and other required materials.
Requirements:
MINIMUM QUALIFICATIONS
Option 1:
• Bachelor's degree in Health Information Management from an accredited college, university, or foreign equivalent
• RHIA credential (Registered Health Information Administrator)
Option 2:
• Master's degree in Healthcare Administration from an accredited college, university, or foreign equivalent
• Supported by:
• Associate's degree in Health Information Technology with RHIT credential (Registered Health Information Technician) and a Bachelor's degree in a related health field; OR
• Bachelor's degree in Health Informatics
• Three years of experience in a healthcare delivery system required
PREFERRED QUALIFICATIONS
• Teaching experience at a college level, asynchronous online experience beneficial
• Master's degree from an accredited college, university, or foreign equivalency
• Experience with curriculum development
• Experience with course level, program level, and institutional assessment
• Bilingual in English and Spanish. English and another language will be considered
KNOWLEDGE. SKILLS & ABILITIES
• Candidates must demonstrate excellence in teaching, flexibility in instructional delivery, active professional development/life-long learning, experience in student advisement, curriculum development, service to college and community, and a commitment to working closely with undergraduate students in small-class settings in a dynamic and diverse/multicultural college environment.
Additional Information:
• Salary for Assistant Professor level is $59,676
• Onondaga Community College offers a generous and competitive benefits package including:
• New York State Teacher's Retirement System or Optional Retirement Savings Program (401(a).
• Excellent health, dental, and vision insurance plans (qualifying domestic partner included).
• As a Public Employer, we participate in the Public Service Loan Forgiveness Program for qualified borrowers.
Application Instructions:
• To be considered, please submit a resume, cover letter, copy of licensure and unofficial transcripts at time of application.
• The three (3) references listed on the application must be professional references, one must be from a current or former supervisor. Finalists will be notified before references are checked.
• Offers are contingent on the completion of a background check, and official transcripts are required upon hire.
Please contact if you have questions.
To apply, visit ?JOBID=194192&CNTRNO=0&TSTMP=1768495341872
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Posted by the FREE value-added recruitment advertising agency
jeid-a2a05f1386594349af1ec2d93f04a6ab JobiqoTJN. Keywords: Healthcare Information Services Coordinator, Location: Syracuse, NY - 13201
One of the largest and most successful automotive groups in the DC area.
Wage/Salary Compensation Information: Service Advisor 50k to 200k first year potential Upgraded State of the Art Ultra Clean Facility.
Large & Loyal Customer Base =plenty of work.
5 Day work schedule with NO Sundays and Flexible Schedules.
Full Time Positions at Passport Automotive group are eligible for the following benefits: Health Insurance Single, Single plus one and Family.
Dental Insurance Single, Single plus one and Family.
Vision Insurance Single, Single plus one and Family.
PTO (Paid Time Off) in accordance with company policy Holidays in accordance with company policy 401k Plan Disability Insurance in accordance with company policy.
Career Advancement Opportunities within Passport; Example
- Team leader, Service manager, Service Director Previous Customer Service work required.
Come Join Team Passport Auto: one of the largest and most successful privately held automotive groups in the DC area where We value each team members and treat you like family.
Valid Driver's license, clean driving record.
Pass a drug test and background check
This includes the resolution of problems reported by the Customer Support Center and the implementation of new functionality.
Documentation and adherence to policies, procedures and standards of the organization is an important part of this position.
The Field Services Technician is responsible for delivering high quality, cost effective solutions to all levels of users.
This includes support for both the technology and processes.
The Field Services Technician is also responsible for supporting the business goals and objectives for the Department, the Information Services Organization, and the organization as a whole.
Responsibilities: Problem Solving – Effectively assess, diagnose and resolve basic configuration and hardware problems.
Quickly and efficiently resolve problems assigned by the Customer Support Center.
Assess overall performance of workstations and implement standard maintenance procedures to maximize performance.
Workstation Software – With supervision, install, configure and maintain operating system software on client workstations.
Provide support on basic features of application software such as initiation of software, logging on, navigation and termination.
Understand a subset of the total configurations in the organization.
Install, configure and maintain multiple workstation operating systems that include DOS, Windows v3.11, Windows 95, Windows 98, NetWare, Windows NT and Windows 2000.
Install and maintain software images that assists in managing client workstations.
Workstation Hardware – With direction install, configure and maintain hardware for client workstations.
Client hardware includes workstation hardware such as processors, memory, hard drives, modems, video cards, monitors, peripherals, and CD-ROM drives.
Possess the skills and knowledge in client workstation technology to support configurations in the organization.
LAN Administration
- With supervision, stop and restart services, shutdown and restart operating system software on Windows NT, 2000 and Novell servers.
Network Administration
- With supervision Telnets to local LAN switches and Hubs, activates ports for workstations and printers.
Telecom – With supervision assists in the support and maintenance of the telecommunication systems – capable of providing dial-tone to the desktop.
Desktop Hardware and Software – With direction, install, configure and maintain hardware and software.
Communications
- Demonstrate strong communication and human relationship skills.
Inventory Management – Track and document the hardware and software inventory.
Standards – Install, configure and maintain standards associated with workstation and peripheral procedures and documentation.
Policies and Procedures – Follow established policies, procedures and standards defined by the department.
Communications
- Demonstrate strong communication and human relationship skills.
Vendor Management – Contact vendors regarding service issues to receive support information or assistance as instructed by the supervisor.
Documentation – Produce and maintain technical documentation on the assigned systems.
Reporting – Produce required department reporting associated with projects assigned by manager and problems assigned through help desk queues.
Documentation includes current status and problem documentation summary within the problem management system.
Project Management
- With supervision, execute priorities, understand business application, answer technical questions and perform all assigned tasks.
Serve as a resource to the project team for assigned client applications.
Teamwork – Maintain and demonstrate good teamwork on assigned projects through actions and job performance.
Customer Service
- Provide effective Customer Service by being courteous, polite and friendly toward others at all times.
Acknowledge customers immediately in order to determine need and help the customer resolve issue or request.
Participate in departmental programs that promote and deliver exceptional customer service.
Other – Perform other duties and special projects as assigned by the Market Operations Manager.
Requirements: High School Diploma 0
- 1 years of experience Work Schedule: 8AM
- 5PM Monday-Friday Work Type: Full Time
Job Description
Limon's Road Service is currently accepting applications for a Qualified, Dependable Service Writer Advisor with Heavy Duty, Medium Duty, Light Duty Truck and Trailer service experience for our {Buda Texas location}.
Requirements :
- 3+ year's experience
- Assist in the day to day shop operations
- Assist with invoicing and purchase orders
- Inventory control
- Customer communication skills Company Description
Family owned Commercial Fleet repair company.
Company Description
Family owned Commercial Fleet repair company.
2-3 onsite days per week at 1855 Folsom St in San Francisco.
Responsibilities: Manage daily operation of the Payment Plus virtual pay program.
Conduct analysis and reporting to ensure the program is performing optimally and identify areas for improvement.
Assist with Payment Plus and Card Programs campaigns.
Maintain accurate financial records related to disbursements, including payment receipts, invoices, and other relevant documentation.
Research invoices/vouchers to resolve payment issues.
Support and collaborate with internal departments and external customers, communicate payment status, resolve issues, and provide guidance on disbursement-related inquiries.
Administer Corporate and Procurement Card programs, including processing new card applications, maintenance, and ghost card reconciliation.
Reconcile and audit all Corporate and Procurement Card transactions to ensure policy compliance and prevent misuse and abuse.
Work with end users to determine needed system changes and translate them into coherent timing solutions.
Provide continual training to end users on Corporate Card and Procurement Card programs and system features.
Troubleshoot and provide solutions for any system problems or bugs.
Provide excellent customer service to departmental users and vendors.
Ensure work queues are managed within Service Level Agreements (SLA).
Create and run departmental reports for operational monitoring and ad-hoc analysis.
Perform other AP and Card Programs related duties as assigned.
Requirements: At least 5-10 years of experience in the Accounting and Finance field.
Fluency in written and spoken English.
Strong Excel and data analysis skills.
Proficiency in online Accounts Payable systems (e.g., PeopleSoft or other large ERP systems).
Required Skills: Excellent written and verbal communication.
Strong attention to detail.
Strong analytical and reporting skills.
Good reading comprehension skills.
Ability to handle sensitive situations with tact.
Bright, quick learner.
Preferred Skills: College degree preferred.
This role focuses on driving life, annuity, and fee‑based business through active coaching and strong partnerships with multiline agents across a multi‑state territory.
We deliver on our promise every day to protect livelihoods and futures.
We do this through value‑based work, demonstrating service, integrity, leadership, teamwork, accountability, and passion in all touch points with client members, employees, agents, and vendors.
Essential Functions Achieve goals for assets under management, WMA/WMC staffing, and revenue while overseeing the full recruitment and onboarding process for WMAs and WMCs across assigned territories.
Lead the sourcing and onboarding of WMCs and ensure a smooth introduction and transition to the agent field.
Partner with leadership and Life Sales Support to evaluate training programs and sales systems, identify gaps, and support improvements that strengthen field performance.
Align sales and marketing strategies by working closely with executive leaders and field leadership.
Build strong relationships with Agency Managers and Agents to support sales growth across FB Life's distribution channels.
Oversee the client and account onboarding experience, ensuring a seamless transition for WMAs and their clients.
Lead field‑level delivery of marketing initiatives, including campaigns, contests, and wholesaler engagement.
Serve as the primary liaison with mutual fund and managed‑money partners.
Maintain the primary field‑level relationship with WMAs, WMCs, and the platform custodian, RBC.
Collaborate regularly with FBFS field management, Agency Managers, Regional Vice Presidents, and home office leadership to support business goals.
Oversee staff development, including hiring, coaching, performance management, workflow oversight, budgeting, and ongoing employee growth.
Qualifications / Know‑How Bachelor's degree or equivalent experience plus 12 years of Wealth Management experience required.
Minimum of 5 years of field‑level management experience, with significant recruiting and compliance experience required.
FINRA Registered Representative Series 7 & 24 and 65/66.
CFP preferred.
Leadership and organizational skills, plus proven ability to build and sustain relationships internally and externally required.
Excellent communication and organization skills as well as the ability to maintain confidentiality required.
Strong customer service and public relations skills required.
Experience managing in a highly matrixed organization is preferred.
Extensive travel required and valid driver's license.
Work Authorization/Sponsorship: At this time, we are not considering candidates that need any type of immigration sponsorship now or in the future, such as additional or permanent work authorization.
Applicants must be currently authorized to work in the United States on a full-time, permanent basis.
We are not able to sponsor now or in the future, or take over sponsorship of, an employment visa or work authorization for this role.
For example, we are not considering candidates with OPT status.
The successful candidate will be responsible for assisting customers, addressing inquiries, resolving complaints, and ensuring a positive customer experience.
Key Responsibilities: Respond to customer inquiries via phone, email, or in person Provide accurate information about products and services Resolve customer complaints in a timely and professional manner Maintain records of customer interactions and transactions Process orders, forms, and requests Work closely with other departments to resolve issues Requirements: High school diploma or equivalent Excellent communication and interpersonal skills Strong problem-solving abilities Basic computer skills and familiarity with customer service systems Ability to remain calm and professional when dealing with difficult situations
Location: Nashville, TN (Onsite) Shift: 1st Shift (Standard hours) Pay Rate:$34/hr Need to Speak French Job Responsibilities Ensures the resolution of complex and high-priority customer issues, coordinating with internal teams to deliver comprehensive and timely solutions.
Utilizes advanced analytics to monitor and evaluate agent performance, preparing detailed reports to drive data-informed decision-making and coaching.
Possesses the ability to remove entitlement roadblocks when the quotes team is not available and assists customer service manager with agent feedback and coaching.
Coordinates with workforce management on agent tardies and absences and uses knowledge, tools, and applications simultaneously to quickly connect care providers with solutions.
Analyzes and interprets customer feedback to identify systemic issues, recommending strategic improvements to enhance overall service quality, working under limited supervision.
Develops and implements advanced troubleshooting procedures for challenging technical problems, ensuring effective and efficient resolutions.
Provides support to customers on a range of sophisticated product and service inquiries, leveraging in-depth knowledge and experience.
Utilizes advanced analytics to monitor and evaluate service metrics, preparing detailed reports to drive data-informed decision-making.
Executes training programs for both customers and internal teams, focusing on complex service issues and advanced product features.
Reviews and validates high-impact service requests and orders, ensuring precision and accuracy in processing and execution.
Executes customer experience initiatives by proactively identifying and addressing potential service gaps and areas for improvement.
Guides junior team members, providing advanced training and support to develop their skills and improve their handling of complex issues.
Drives continuous improvement efforts by leading initiatives to refine service protocols, integrate new technologies, and enhance customer interactions.
Requirements Minimum required Education: High School Diploma, Vocational Education Minimum required Experience: Minimum 2 years of experience in Customer Success, Customer Service, Customer Support or equivalent.
Preferred Skills Preferred Education: Bachelor's Degree or equivalent Preferred Experience: 3-5 years of Customer Service experience Skills: Data Analysis & Interpretation, Root Cause Analysis (RCA), Troubleshooting, Customer Relationship Management (CRM) Software, Microsoft Office, Data Entry, Documentation & Reporting, Administrative Support, Escalation Management, Customer Response Management, Customer Satisfaction Techniques, Customer Service Software, Technical Support
Communicates with clients and supports the onboarding of new client accounts, delivering reports to clients, and working with business partners to service company needs throughout the client lifecycle.
Collaborates closely with teams across the enterprise to deliver an outstanding company experience.
Responsibilities: Assist in the coordination of company transitions activity (i.e.
onboarding, off boarding) in close partnership with relevant business partners.
Support the coordination of account maintenance activities (e.g., amendments to account name, fee schedules, benchmarks, company agreements, etc.).
Assist team members to ensure ongoing company contractual obligations are being met.
Support the fulfillment of ad-hoc company inquiries and requests.
Facilitate and oversee company cash flow requests to ensure proper handling.
Help manage company communications to ensure timely and proactive updates are provided.
Proactively anticipate company needs and assist in the development of strategies for meeting and exceeding those needs.
Update and maintain company and authorized third party contact information via CRM application.
Support company meeting preparation by facilitating creation of materials.
Help identify, escalate and resolve problems for any issues affecting the company experience.
Participate in relevant projects across the department, particularly those which look to mitigate risk, improve operational efficiency, and deliver exceptional company service.
Assist to ensure preparation of weekly, monthly, and quarterly company reports and presentations to be delivered to companies.
Support the completion of due diligence and company questionnaires.
Requirements: University (Degree) Preferred.
Required Skills: No Experience Required.
Utilizes advanced analytics to monitor and evaluate agent performance, preparing detailed reports to drive data-informed decision-making and coaching.
Possesses the ability to remove entitlement roadblocks when the quotes team is not available and assists customer service manager with agent feedback and coaching.
Coordinates with workforce management on agent tardies and absences and uses knowledge, tools, and applications simultaneously to quickly connect care providers with solutions.
Analyzes and interprets customer feedback to identify systemic issues, recommending strategic improvements to enhance overall service quality, working under limited supervision.
Develops and implements advanced troubleshooting procedures for challenging technical problems, ensuring effective and efficient resolutions.
Provides support to customers on a range of sophisticated product and service inquiries, leveraging in-depth knowledge and experience.
Utilizes advanced analytics to monitor and evaluate service metrics, preparing detailed reports to drive data-informed decision-making.
Executes training programs for both customers and internal teams, focusing on complex service issues and advanced product features.
Reviews and validates high-impact service requests and orders, ensuring precision and accuracy in processing and execution.
Executes customer experience initiatives by proactively identifying and addressing potential service gaps and areas for improvement.
Guides junior team members, providing advanced training and support to develop their skills and improve their handling of complex issues.
Drives continuous improvement efforts by leading initiatives to refine service protocols, integrate new technologies, and enhance customer interactions.
Requirements: Minimum required Education: High School Diploma, Vocational Education Minimum required Experience: Minimum 2 years of experience in Customer Success, Customer Service, Customer Support or equivalent.
Minimum required Certification: N/A Preferred Skills: Preferred Education: Bachelor's Degree or equivalent Preferred Experience: 3-5 years of Customer Service experience Preferred Certification: N/A Skills: Data Analysis & Interpretation, Root Cause Analysis (RCA), Troubleshooting, Customer Relationship Management (CRM) Software, Microsoft Office, Data Entry, Documentation & Reporting, Administrative Support, Escalation Management, Customer Response Management, Customer Satisfaction Techniques, Customer Service Software, Technical Support
Maintain customer messages and contact information in Customer Master Data records.
Notify plants of special customer requests and shipping arrangements.
Verify price and incoterms on purchase orders.
Coordinate shipping and delivery between customers and plants, requiring knowledge of company logistics procedures, transportation methods, and regulations.
Review requests for special pricing for consistency and proper approvals.
Investigate and resolve customer deductions and identify corrective actions.
Report inventory shortages or issues to the Regional Supply Chain Manager and Inventory Planner.
Register customer complaints and provide corrective actions for shipping, billing, and inventory issues.
Develop strong working relationships with external customers.
Requirements: BS degree in Business, Logistics, or Supply Chain with 5 years related experience preferred.
Equivalent business or industry experience will be considered.
Required Skills: Proficient working knowledge of SAP (or similar ERP) in a manufacturing environment.
Functional knowledge of MS Excel and PowerPoint.
Strong organizational, communication, and time management skills.
Excellent problem solving, persuasion, negotiation, and conflict resolution skills.
Ability to quickly grasp general business and market information.
Preferred Skills: International logistics operations experience.
Knowledge of export compliance regulations.
Join our Best-One team - now hiring a General Service Technician at our Princeton Retail location.
Pay: Competitive pay based on qualifications
Who we are:
Over the past 77 years, what started out as a single bay service station has grown into a respected tire and service company with over 285 locations in over 35 states – one of the largest independent tire companies in North America. At Best-One, we strive to be the leading the most trusted provider of tires and service in all of our markets with a mission for creating raving fans. And we know our success starts with our team members – our internal ravings fans.
We're looking for a General Service Tech who places an emphasis on creating results for teammates, customers, and the company.
What you get:
· Top pay - the more you know, the more you earn
· Paid holidays & vacations; closed most major holidays
· Home on the weekends
· Health/dental/vision insurance
· 401(K)
· Team member discount program
· ...and being a part of a company that offers a career, not just a job!
What you will be doing as a General Service Technician
· Mounting/dismounting, installation and inspection of auto and light truck tires
· Tire repair and wheel balancing
· Tire rotations
· Oil Changes
· Routine Maintenance
· Brake inspections
· PM services
· Loading/unloading and storage of products
What boxes you have to check:
· Valid driver's license with an acceptable driving history
· Repetitive lifting, occasionally up to 75-100 pounds
· Commitment to service beyond the expectations of our customers
· The ability to work in a fast-paced, customer service-oriented environment
· Prior experience preferred
Employer is an Equal Opportunity & Drug-Free Employer
Requirements:
PI9cba0e50bce6-3631
Psychiatric Services Lead RN
We are helping people overcome. Join us.
The Psychiatric Services Lead Registered Nurse at Hope Network provides essential nursing services across multiple programs, ensuring alignment with program needs and model fidelity. This role combines strong psychiatric assessment and intervention skills with a Recovery-Based approach to support individuals in achieving wellness and independence.
Working collaboratively with psychiatrists and other providers, the Lead RN coordinates psychiatric and medical care, manages medication monitoring and supplies, and promotes trauma-informed, person-centered, and culturally competent practices. In addition to clinical duties, the Lead RN oversees nurse scheduling, manages UKG and Compass systems, and conducts annual evaluations for assigned nursing staff.
Why Join Our Team?
- Medical, Vision, & Dental Care
- 403(b) Retirement Plan
- Educational Reimbursement
- Career-Pathing
- Paid Training
- Employee Referral Bonus
- Generous Paid Time Off
What You'll Do:
- Provide on-call nursing services 24/7 and respond to emergencies in Residential and Crisis Residential settings.
- Deliver exceptional customer service to both internal and external stakeholders.
- Oversee each person's individualized recovery process by supporting health management and clinical treatment.
- Document all care, contacts, and services provided within required timeframes.
- Provide or assist with medical and nursing care across various settings, including community-based environments.
- Participate in developing Treatment Plans and assist persons served in setting and achieving health-related goals.
- Identify and respond to medical or psychiatric crises using appropriate clinical interventions.
- Manage and monitor pharmaceuticals and medical supplies within the program.
- Conduct health screenings, perform health assessments, and oversee medication administration and monitoring.
- Prepare reports and support internal and external audits as required.
Anticipated Work Schedule:
Monday-Friday: 9AM-5PM
Qualifications:
- Registered Nurse or Bachelor Science in Nursing
- State of Michigan RN Licensure
- Maintain a valid motor vehicle operator license with driving records acceptable according to Hope Network policy.
- Preferred four or more years of psychiatric nursing experience.
Our Commitment to Inclusion
Our strength lies in our diversity-empowering us to meet the unique needs of over 34,000 individuals we serve each year. We are proud to be an Equal Opportunity Employer and value the diverse perspectives that each team member brings to our mission.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
| Woodridge, IL 60517 Wage: $17.00 per hour Job Type: Full-time 3pm
- 11pm Unit: Adult At Woodridge Interventions our job is helping the lives of others.
We're looking for those who share our desire to provide the best quality care to our patients and lead the fight against the opioid epidemic, be part of MAKING A DIFFERENCE in our community! Who We Are: Abraxas Youth & Family Services is a national nonprofit human services provider dedicated to Building Better Futures for at-risk youth, adults, and families.
Our diversified array of services includes alternative education, outpatient counseling, in-home services, shelter, detention, residential treatment and re-entry/transition services.
Since 1973, Abraxas team members have positively impacted the lives of those we serve and the communities in which they live.
Substance Abuse Technicians are responsible for: Monitoring, observing, and ensuring the safety and well-being of clients in a substance abuse treatment program Providing motivational and educational support and guidance to assist clients in meeting therapeutic goals Scheduling and coordinating client transportation and assisting with planning client recreational events Supporting treatment plans by reporting client observations and contributing to decisions concerning therapy, discipline and privileges Other duties as assigned Job Requirements: High school diploma or equivalency required Must be at least 21 years of age Minimum of 6 months of training or equivalent knowledge of substance abuse treatment theory and practice preferred Previous work experience with the program specific population in a residential or outpatient setting is preferred Must be able to respectfully interact with substance abuse clients and form a working therapeutic alliance Valid driver’s license in state of hire and good driving record required Physical Requirements: Ability to walk or move about facilities for up to two hours at a time, to monitor and interact with clients Ability to speak with others in order to exchange information and provide support Ability to proofread and check documents and files for accuracy on a regular basis Ability to respond to telephones and pages, and to hear and detect alarms and unusual noises Ability to drive an automobile or van and remain alert to traffic conditions, and to identify and comply with traffic signals and signs Why Should You Consider Abraxas? At Abraxas, we celebrate the richness of our diverse employees and the communities we serve.
We are actively committed to building a culture of awareness and belonging, as we strive to ensure we are a welcoming, inclusive, and culturally competent organization.
As we work to make a difference in people’s lives, we are dedicated to respect, equity, and the engagement of those we serve and our employees.
As a Trauma-Informed Care Organization, we firmly believe in recovery and that our clients can lead fulfilling and meaningful lives, and we consider it an honor and a privilege to assist them in their journey.
Whether you’re looking to begin a rewarding career or you’re a seasoned professional wanting a new challenge, we have a place for you and opportunities for development at all levels.
At Abraxas, everything we do centers around people.
That is why we are committed to providing you with competitive pay and comprehensive benefit options that help make your life easier and healthier, with a focus on providing choice when it comes to physical, emotional and financial wellness.
Our benefit options meet you where you are in your life and set you up for success both in and outside of work.
If you want to have a positive impact in the lives of others, come join us! Equal Opportunity Employer Abraxas Youth & Family Services, an affiliate of Apis Services Inc., offers a rewarding career for those passionate about making a difference in the lives of others.
Abraxas is a great place to start your career whether you have a high school diploma or GED, military experience, some college, or a bachelor or advanced degree.
If you are interested in counseling, juvenile justice, psychology, social work, teaching or just want to make a difference, we have a career path for you/ About Company: Apis Services, Inc.
(a wholly owned subsidiary of Inperium, Inc.) provides a progressive platform for delivering Shared Services to Inperium and its Constellation of affiliate companies.
Allowing these entities to advance their mission and vision.
By exploring geographical program expansion and focusing on quality outcome measures to create cost savings that result in reinvestment into the organizations stakeholders through capacity creation and employee compensation betterment.
Apis Services, Inc.
and affiliate’s provide equal employment opportunities for all employees and applicants for employment in compliance with all federal and all applicable state and local laws and regulations, including nondiscrimination in hiring and employment.
All employment decisions are made without regard to race, color, religion, gender, national origin, ancestry, age, sexual orientation, gender identity and expression, disability, genetic information, marital status, pregnancy/childbirth, veteran status or any other basis protected by law.
This policy of non-discrimination and equal employment opportunities extends to every phase and aspect of hiring and employment.
SUMMARY
This senior-level service role combines hands-on technical expertise with regional leadership responsibility. The position serves as the primary service and customer support contact for a defined region, balancing field-based service work with oversight, coordination, and performance management of service operations. The role plays a critical part in maintaining customer satisfaction, driving service quality, and ensuring efficient response and resolution across complex CNC environments.
RESPONSIBILITIES
- Serve as the main regional service contact, coordinating incoming service requests and assigning work to field personnel.
- Provide advanced technical support and troubleshooting for CNC equipment involving mechanical, electrical, pneumatic, hydraulic, and PLC systems.
- Support and mentor service engineers through field assistance, technical guidance, and localized training initiatives.
- Oversee open service issues, ensuring timely resolution, proper documentation, and customer communication.
- Prepare service estimates, manage service reports, and support billing and quality documentation processes.
- Conduct performance feedback activities, participate in interviews, and assist with ongoing training and development planning.
- Support machine installations, inspections, shipping coordination, and showroom equipment activities as needed.
- Perform regular safety and compliance audits related to service and facility operations.
QUALIFICATIONS
- Bachelor's degree required.
- Five to seven or more years of progressive service engineering experience with exposure to leadership or regional responsibility.
- Strong working knowledge of CNC systems, including mechanical, electrical, pneumatic, hydraulic, PLC, and programming fundamentals.
- Demonstrated ability to manage multiple priorities in fast-paced, field-driven environments.
- Proven customer-facing communication skills with a professional, solutions-focused approach.
- Strong organizational skills with attention to detail and follow-through.
- Proficiency with standard business software; experience with ERP or CRM systems is a plus.
BENEFITS
- Competitive base compensation with performance-based bonus opportunities.
- High-visibility regional leadership role with strong ownership and decision-making impact.
- Blend of hands-on technical work and leadership responsibilities for continued skill growth.
- Opportunity to work directly with customers and advanced CNC technologies.
- Comprehensive benefits package supporting long-term career stability.
Facility Location
NATIONAL EEO SVC FACILITY
5405 CYPRESS CENTER DR STE 330
TAMPA, FL 33609-1026
This is NOT a remote position.
Position Information
NON-SCHEDULED DAYS: SAT/SUN
HOURS: 08:00 AM to 05:00 PM EST
BENEFIT INFORMATION: The salary will be based on previous experience, salary history, and current Postal pay policies. We offer excellent benefits including health insurance and annual leave.
Functional Purpose
Reviews and analyzes Equal Employment Opportunity (EEO) complaint files; serves as Contracting Officer's Representative for outsourcing services.
DUTIES AND RESPONSIBILITIES
1. Assigns cases to and coordinates the activities of independent contractors who provide pre-complaint counseling and/or mediation services. Reviews reports for legal sufficiency and authority settlement agreements reached at the pre-complaint counseling stage and monitors compliance with those agreements.
2. Reviews DRS (Dispute Resolution Specialist) Inquiry Report to determine sufficiency for acceptance and dismissal. Processes formal complaints of employment discrimination and related amendments and consolidations for acceptance and dismissal through application of Equal Employment Opportunity Commission regulations and case law. Responds to appeals of final agency decisions dismissing complaints.
3. Assigns cases to and coordinates the activities of independent contractor EEO investigators. Reviews investigative plans, and draft and completed EEO investigations to ensure compliance wtih national quality standards and regulatory timelines.
4. Coordinates and reviews the work of independent contractors preparing draft final Agency decisions on the merits of EEO complaints. Issues final agency decisions on the merits of EEO complaints on behalf of the Postal Service and responds to appeals of these final agency decisions. Reviews decisions issued by EEOC Administrative Judges on the merits of EEO complaints and issues Notices of Final Action, either implementing or appealing those decisions. Assists in responding to appeals of Notices of Final Action.
5. Develops and provides EEO training to EEO service providers, Area, and District personnel. Assists in the development and delivery of training or skills development sessions for newly selected Investigative Services Office) Analysts.
6. Provides guidance and technical advice concerning the EEO complaints process and Postal Service regulations, policies, programs and procedures to independent contractors. Provides guidance concerning EEO issues to Area and District personnel.
7. Interacts as necessary with EEO Compliance and Appeals, the Law Department, postal management, EEOC District and Field Offices, and the EEOC's Office of Federal Operations with respect to the procedures for processing pending EEO complaints.
The United States Postal Service has the following excellent and challenging employment opportunity for highly motivated and innovative individuals. Successful candidates must demonstrate through a combination of education, training, and experience the following requirements:
Requirements
- Knowledge of contracting procedures is sufficient to function as a Contracting Officer Representative.
- Ability to develop and provide EEO training.
- Ability to provide technical advice and assistance to independent contractor Equal Employment Opportunity (EEO) investigators, district, area, and headquarters personnel.
- Ability to analyze data related to EEO complaint processing including trend analysis on case processing time frames, utilizing a computerized database and spreadsheet software.
- Ability to coordinate and oversee the work of EEO service providers including independent contractor EEO counselors, mediators, investigators and final agency decision writers.
- Knowledge of the statutes, regulations, case law, administrative procedures and Postal Service policy pertaining to equal employment opportunity (EEO) complaints sufficient to manage and process informal and formal complaints.
Reimbursement of relocation expenses will NOT be authorized
Qualified applicants must successfully pass a pre-employment drug screening to meet the U.S. Postal Service's requirement to be drug free.
Applicants must also be a U.S. citizen or have permanent resident alien status.
Job Responsibilities
- Deliver meals to patients using the Room Service program, ensuring accuracy of delivery to the correct patient, room, or nursing unit
- Position meal trays appropriately for patients, such as placing trays on bedside tables for ease of access and comfort
- Measure and record patients' intake when required by physician orders or nursing care protocols, maintaining accurate documentation
- Assist patients and family members with menu selection, providing guidance and clarification using trained scripting techniques
- Respond to patient and family questions regarding meals and menu options with professionalism, courtesy, and empathy
- Use computerized scanning devices to track meal delivery status in the Room Service system for accurate and timely updates
- Retrieve soiled trays from patient rooms and inspect them for personal belongings, medical devices, or medications before returning them to the kitchen
- Deliver floor supplies, snacks, and nutritional supplements to nursing units, and monitor stock levels of tube feedings and supplements to maintain par levels
- Communicate with nursing staff about any special meal requests, delays, or concerns regarding patient dietary needs or preferences
- Clean and sanitize meal delivery carts, trays, and dishware using commercial dish machines and cleaning equipment, following safety guidelines
- Maintain a clean and safe work environment by practicing proper food handling, sanitation procedures, and recording required HACCP temperature logs
- Perform routine restocking of trays and nourishment items, assist with detailed cleaning tasks in the kitchen or service areas, and dispose of trash or recyclables according to facility policy
Position Qualifications
Preferred:
- High School or Equivalent
Work Environment
- As a Room Service Associate, you'll work in a fast‐paced, dynamic environment that requires physical stamina and attention to safety. The role involves standing and walking for extended periods, often in areas with high foot traffic and limited space. You'll be exposed to varying temperaturesincluding brief periods in extreme heat or coldas you move between kitchen areas, delivery routes, and occasionally to outlying buildings.
- The kitchen environment can be noisy, with occasional wet floors and exposure to sharp tools and equipment such as slicers and grinders. Tasks may include bending, stooping, reaching overhead, and lifting items up to 40 lbs, as well as pushing and pulling food carts or equipment in and out of the department. Proper use of personal protective equipment (PPE)including a cutting glove, apron, goggles, safety shoes, and chemical‐resistant glovesis required to ensure your safety while performing daily tasks.
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Age of Patients Served
- All Age Groups
HIPAA Roles‐Based Access to Patient Information
- None ‐ No access to patient information ‐ Level 0
Required
Preferred
Job Industries
- Other
Job Summary:
Position will primarily support the program administrators by preparing, facilitating, recording, and compiling meeting minutes for the HUD Capacity Building Grant Coalition.
Additional duties may include assisting with scheduling, follow-up communications, and organizing related documentation.
Ability to work independently and manage time effectively, prior experience supporting public health or government programs is a plus.
We are looking for someone with strong Project Management skills.
Essential Functions
- Essential functions are fundamental, core functions common to all positions in the class series and are not intended to be an exhaustive list of all job duties for any one position in the class. Since class specifications are descriptive and not restrictive, incumbents can complete job duties of similar kind not specifically listed here.
- Monitors, evaluates, collects and analyzes program data. Provides technical assistance and recommends course of action.
- Prepares interpretative reports of program goals and objectives, provision of services and programs/services ability to meet standards and regulations.
- Participates in developing policies, regulations, forms, proposal requests, implementing new procedures, monitors, develops, reviews, updates, negotiates contracts, and/or prepares grant applications.
- Analyzes problems, applies policy to problem situations, responds to requests for information and questions regarding services.
- Assists as consultant, coordinator/liaison for special programs and/or projects.
- Assesses impact of proposed rules on current operations financially and programmatically.
- May supervise professional staff engaged in monitoring functions, special projects and/or clerical staff performing record keeping functions.
JOB REQUIREMENTS
Applicants must have education, training and/or experience demonstrating competence in each of the following areas:
1 . Three years' experience in health or human services work such as applying theories, principles, laws and practices of health or human services programs and services that assist with and improve life for individuals, families, or communities such as financial support, employment, unemployment, housing, health care, disease preventlon, substance abuse, child protective services.
2. Six months experience in health or human services program administration such as overseeing and directing the development, implementation and evaluation of health or human services programs and services; planning and establishing short- and long-range program goals and objectives. Providing advice to other agency organizational units through consultation.
3. Six months experience in developing policies or procedures.
4. Six months experience in interpreting laws, rules, regulations, standards, policies, and procedures.
5. Six months experience in narrative report writing.
