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It All Starts with Our People

As the leader in automotive preventive maintenance, Valvoline has a proven track record of growth. We continue to invest in our people, processes, and technology to strengthen our ability to efficiently deliver Quick, Easy, Trusted service across all our stores – every day. We're not just in the car business; we're in the people business. And we're looking for humble, hungry, and smart people to help us shape the future of mobility. If you're hungry to drive change and seek a dynamic, collaborative environment that fuels both personal and professional growth, you've found your place with us.

Our highest priority is creating a welcoming workplace with team members from a wide variety of diverse backgrounds and experiences.

How You'll Make a Difference

Valvoline has a rewarding opportunity as a Director, Quality Engineering. In this role, you’ll be a strategic and hands-on leader who will drive the transformation of quality across our technology organization. This leader will be responsible for building and scaling a modern Quality Engineering function that goes beyond traditional QA, with ownership spanning QA environments, test automation, AI-enabled quality practices, quality governance, best practices, and the establishment of a Quality Engineering Center of Excellence (COE).

The ideal candidate will bring a strong blend of leadership, technical depth, operating model design, and change management, with the ability to embed quality throughout the software development lifecycle. This role will partner closely with Engineering, Product, Architecture, Infrastructure, Security, and Delivery teams to create a scalable, efficient, and forward-looking quality strategy that supports speed, reliability, and business growth.

Key Responsibilities

Quality Engineering Strategy & Leadership

• Define and lead the enterprise Quality Engineering vision, strategy, and roadmap aligned to Valvoline’s broader technology and business priorities.
• Shift the organization from traditional testing approaches to a modern quality engineering model focused on prevention, automation, continuous validation, and measurable quality outcomes.
• Establish quality as a shared responsibility across product, engineering, and delivery teams while maintaining strong governance and standards.
• Lead, mentor, and grow a high-performing team of quality engineers, automation engineers, and QA leaders.

QA Center of Excellence (COE)

• Build and operationalize a Quality Engineering Center of Excellence (COE) to define frameworks, standards, tooling, reusable assets, and governance processes.
• Create enterprise-wide best practices for test design, automation, environment strategy, defect management, release readiness, and quality metrics.
• Standardize quality processes across portfolios while allowing for flexibility based on product and platform needs.
• Develop playbooks, templates, training, and maturity models to improve quality capability across teams.

Automation & Tooling

• Define and execute an enterprise test automation strategy across UI, API, integration, data, regression, performance, and end-to-end testing.
• Drive adoption of scalable automation frameworks and ensure integration with CI/CD pipelines and DevOps practices.
• Evaluate, select, and optimize quality tools and platforms to improve speed, coverage, traceability, and reporting.
• Increase automation efficiency and effectiveness by implementing reusable components, common libraries, and engineering best practices.

AI-Enabled Quality Engineering

• Lead the adoption of AI and intelligent automation within quality engineering, including opportunities such as:

test case generation

intelligent defect triage

predictive risk analysis

self-healing automation

release quality insights

test optimization and prioritization

• Assess emerging AI capabilities and define practical use cases that improve quality outcomes, team productivity, and speed to market.
• Partner with engineering and architecture leaders to ensure AI solutions are implemented responsibly, securely, and at scale.

QA Environments & Test Data Management

• Own the strategy for QA environments, including environment planning, availability, stability, governance, and optimization.
• Partner with infrastructure and platform teams to improve environment readiness, reduce bottlenecks, and support parallel delivery.
• Establish strong processes for test data management, environment provisioning, and integration dependency coordination.
• Drive improvements in environment monitoring and readiness reporting to reduce delays and improve release confidence.

Governance, Metrics & Best Practices

• Define and implement quality KPIs, SLAs, dashboards, and scorecards to provide visibility into quality performance, automation maturity, defect trends, release risk, and environment health.
• Set standards for quality gates, entry/exit criteria, defect leakage reduction, root cause analysis, and continuous improvement.
• Build a culture of measurable quality and operational discipline through governance routines, audits, and executive reporting.
• Ensure best practices are embedded into agile delivery, DevSecOps, and release management processes.

Sourcing & Vendor Management

• Define the sourcing strategy for quality engineering capabilities, including the right balance of internal talent, strategic partners, and offshore/onshore vendor models.
• Lead vendor evaluation, selection, governance, and performance management related to quality engineering and testing services.
• Optimize spend, capability, and service quality across external partners while ensuring alignment to Valvoline standards and delivery expectations.
• Build workforce strategies that support both immediate delivery needs and long-term capability development.

Cross-Functional Partnership

• Partner with Product, Engineering, Infrastructure, Security, Architecture, and PMO leaders to embed quality into planning, design, development, and release processes.
• Influence senior stakeholders on quality investments, transformation priorities, and operating model improvements.
• Support mission-critical initiatives by ensuring strong quality planning, risk management, and execution.

What You’ll Need to Succeed

Qualifications

• 10+ years in software quality engineering
• 5+ years leading enterprise QA teams
• Experience in high-volume retail, omnichannel, or consumer-facing environments strongly preferred
• Deep experience with:

Automation frameworks (Selenium, Cypress, Playwright, etc.)

API testing tools

CI/CD tools

Performance testing tools (JMeter, LoadRunner, etc.)

• Experience leading QA in Agile/SAFe or hybrid environments
• Experience using agentic tools for test development and integrating work with agentic code development (ie: Github Copilot, Claude code)
• Proven track record reducing defect escape rates

Leadership Competencies

• Enterprise systems thinker
• Data-driven decision maker
• Builder of scalable processes
• Collaborative but boundary-setting partner
• Comfortable operating in fast-paced retail cycles
• Must be authorized to work in the U.S.

We Take Care of the WHOLE You

• Health insurance plans (medical, dental, vision)
• HSA and flexible spending accounts
• 401(k)
• Incentive opportunity*
• Life insurance
• Short and long-term disability insurance
• Paid vacation and holidays*
• Employee Assistance Program
• Valvoline Instant Oil Change discounts
• Tuition reimbursement*
• Adoption assistance*

*Terms and conditions apply, and benefits may differ depending on position.

Your Path to Valvoline

Valvoline provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Join us in revolutionizing the automotive aftermarket industry while enjoying competitive benefits, a supportive work culture, and opportunities for advancement. Apply now and become an integral part of our journey at Valvoline.

The Company endeavors to make its recruitment process accessible to any and all users. Reasonable accommodations will be provided upon request to applicants with disabilities to facilitate equal opportunity throughout the recruitment and selection process. Please contact Human Resources at 1.833.VVV.Report or email to make a request for reasonable accommodation during any aspect of the recruitment and selection process. The contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.

Be a part of our success story. Launch offers talented and motivated people the opportunity to do the best work of their lives in a dynamic and growing company. Through competitive salaries, outstanding benefits, internal advancement opportunities, and recognized community involvement, you will have the chance to create a career you can be proud of. Your new trajectory starts here at Launch!

The Role:

Launch is actively seeking a visionary Solutions Architect / Principal Software Engineering Lead (AI) to design and deliver modern engineering and applied AI solutions across client engagements. This role blends deep hands‑on engineering, architectural leadership, AI system design, and client advisory. You will operate across system design, production‑grade engineering, multi‑agent architectures, cloud platform strategy, and the development of Launch’s AI practice.

Responsibilities Include:

Architecture & Technical Strategy

• Define the technical direction for client engagements end-to-end: discovery, design, build, and production hardening.
• Assess client technology ecosystems and identify high-impact opportunities for AI/ML integration.
• Lead architecture reviews, design sessions, and technology selection across cross-functional stakeholder groups.
• Translate ambiguous business problems into concrete engineering plans with clear scope, milestones, and risk callouts.

AI Engineering & Delivery

• Architect production agentic systems including multi-agent orchestration, agent harnesses, skill/tool composition, human-in-the-loop checkpoints, and inter-agent communication protocols (e.g., A2A, MCP).
• Build and govern MCP server ecosystems: design, deploy, and secure Model Context Protocol integrations connecting AI agents to enterprise data sources, internal APIs, and third-party platforms.
• Define agent skill and capability frameworks including reusable skill libraries, prompt engineering standards, and evaluation harnesses for consistent agent behavior across engagements.
• Architect RAG pipelines, fine-tuning workflows, and model lifecycle infrastructure (training, serving, experiment tracking) as foundational components of agentic systems.
• Integrate AI platforms and APIs (Azure OpenAI, Amazon Bedrock, Anthropic, Vertex AI) into production systems with enterprise-grade reliability, cost governance, and observability.
• Establish AI-native development practices: embed tools such as Claude Code, Cursor, and GitHub Copilot into team workflows with standards for AI-assisted code review, test generation, and documentation.
• Design evaluation and observability infrastructure including LLM eval frameworks, red-teaming, behavioral drift detection, and production monitoring across tool call chains, latency, and failure modes.
• Apply responsible AI governance: define guardrails, access controls, and audit patterns for agentic workflows in enterprise environments including scope containment and escalation paths.

Hands-On Engineering

• Write production code and lead by example — this role requires someone who is still close to the code.
• Design cloud-native architectures across multiple hyperscalers (AWS and Azure primarily) microservices, event-driven systems, serverless, and containerized workloads.
• Define and implement infrastructure-as-code using tools such as Terraform, Pulumi, CloudFormation, or Bicep.
• Design and optimize CI/CD pipelines, GitOps workflows, and container orchestration using Docker and Kubernetes.
• Establish observability and reliability practices using tools such as Datadog, Prometheus, Grafana, CloudWatch, or Azure Monitor.
• Drive security-by-design across the delivery lifecycle including IAM, network architecture, secrets management, and compliance automation.

Leadership & Client Advisory

• Lead engineering teams ranging from small squads to 10+ person delivery teams, scaling leadership approach to the needs of each engagement.
• Mentor and develop engineers at all levels through code reviews, pairing, and design coaching.
• Operate as a trusted advisor to client technical leadership and executive stakeholders. Communicate trade-offs clearly and build confidence.
• Influence without direct authority — driving alignment across cross-functional teams through technical credibility and stakeholder management.
• Lead discovery and requirements elicitation, surfacing the underlying business need beyond the stated request.
• Produce clear written artifacts: technical proposals, architecture decision records, SOWs, and executive-level status communication.
• Grow client relationships and identify follow-on opportunities through proposal contributions and delivery-driven account expansion.
• Contribute to Launch's growth — practice development, thought leadership, and hiring.

Qualifications:

Must-Haves:

• Bachelor's or Master's degree in Computer Science, Software Engineering, or a related field.
• 10+ years in software engineering with demonstrated experience in architecture and technical leadership roles.
• 3+ years hands-on with AI/ML in production. Broad fluency across generative AI (LLMs, RAG, fine-tuning, agents), MLOps (model serving, pipelines, experiment tracking), and AI-integrated product development.
• Consulting or client-facing delivery experience with a proven ability to integrate into client organizations and establish credibility with technical and executive stakeholders.
• Full-stack engineering capability across frontend, backend, infrastructure, and data layers. Proficiency in multiple modern languages (e.g., Python, TypeScript/Node.js, C#/.NET, Java, or Go) with the ability to move between them as engagements require.
• Multi-hyperscaler depth across AWS and Azure, including their respective AI/ML service ecosystems (Bedrock, SageMaker, Azure OpenAI, Azure ML). GCP experience is a plus.
• Strong fundamentals in distributed systems, event-driven architecture, API design, and DevOps/platform engineering.
• Experience leading engineering teams in agile delivery environments.
• Business acumen with the ability to connect architecture decisions to cost, timeline, and organizational impact.
• Executive presence and communication skills effective with both technical and non-technical audiences.
• Proven ability to operate in ambiguous environments and adapt to diverse client cultures.

Strong Differentiators

• Experience contributing to the development of AI engineering practices, reusable frameworks, or internal accelerators within a consulting or enterprise environment.
• Experience advising C-suite or VP-level stakeholders on AI strategy, investment prioritization, and organizational readiness.
• Depth with agentic AI frameworks (LangChain, LangGraph, LangSmith, LlamaIndex, Semantic Kernel, CrewAI) and emerging standards like MCP (Model Context Protocol).
• Experience with enterprise data platforms (Databricks, Snowflake, BigQuery) in the context of AI/ML workloads.
• Cloud architecture certifications across AWS and Azure (AWS SA Professional, Azure Solutions Architect Expert).
• Published writing, open-source contributions, or conference speaking that demonstrates thought leadership in AI or software architecture.
• Domain depth in industries such as healthcare, financial services, retail, or public sector.

Compensation & Benefits:

As an employee at Launch, you will grow your skills and experience through a variety of exciting project work (across industries and technologies) with some of the top companies in the world! Our employees receive full benefits—medical, dental, vision, short-term disability, long-term disability, life insurance, and matched 401k. We also have an uncapped, take-what-you-need PTO policy. The anticipated base wage range for this role is $190,000 to $230,000. Education and experience will be highly considered, and we are happy to discuss your wage expectations in more detail throughout our internal interview process.

At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems in air and space that impact people’s lives around the world today, and for generations to come. Our work preserves freedom, democracy, and advances human discovery and our understanding of the universe. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future and have a lot of fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work — and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they’re making history.

Northrop Grumman has an opening for a Principal or Senior Principal DevOps Engineer to join our team of qualified, diverse individuals. This position can be located in Roy, UT, Bellevue, NE, or Huntsville, AL.

As an DevOps Engineer, you will

• Develop scripts, workflows, and playbooks for storage provisioning, automation, and backup integration.

• Design, build, maintain and own SDP‑compliant CI/CD pipelines, ensuring they incorporate security checks, automated patching, and governance requirements.

• Develop containers with Podman and orchestrate deployments on Kubernetes (or similar platforms).

• Create and maintain IaC using Ansible (or comparable tools) to provision and configure cloud resources, containers, and networking components.

• Write automation scripts and playbooks in Python, Go, Bash, or other languages for building images, running SAST scans, and automating repetitive tasks.

• Develop and evolve build, deployment, and release processes, including versioning, artifact storage, and promotion across environments.

Basic Qualifications

• Must have an active U.S. Government DoD Secret security clearance at time of application, current and within scope, with an ability to obtain and maintain Special Access Program (SAP) approval as determined by the company to meet its business need

• Hold or have the ability to obtain Security + CE (or other DoD 8570/8140 certification)

• Level 3 (T3): 5 Years with Bachelors in Science from an accredited university; 3 Years with Masters; 1 Year with PhD or

  4 additional years of relevant experience in lieu of a degree.

• Level 4 (T4): 8 Years with Bachelors in Science from an accredited university; 6 Years with Masters; 4 Years with PhD or

  4 additional years of relevant experience in lieu of a degree.

• Experience with developing CI/CD workflows and utilizing tools such as Nexus, Maven, Jira, GitLab, and Release Management

• Hands-on experience with Infrastructure as Code tools (e.g., Puppet, Chef, Ansible.)

• Programming and scripting experience in a UNIX environment (GoLang, C++, Perl, Python, Bash, Ruby, Shell, Scripts)

Preferred Qualifications

• Experience with Kubernetes, Docker, and/or other cloud orchestration tools and technologies

• Experience with Podman, Buildah, Skopeo and/or other container tools and technologies

• Experience with CI/CD best practices, automated builds and tests, quality gates, software quality, and CI tools, i.e., Jenkins

• Experience with configuration management tools, i.e., Git, GitHub,

• GitLab, Bitbucket, others Familiarity with branching strategies, gated commits, source-controlled management, etc. Familiarity with the principle of DevSecOps

• Familiarity with Atlassian Tool Suite Jira, Confluence Familiarity with using a Nexus Repository

• Familiarity with security coding standard best practices, static and dynamic scanning tools, i.e., SonarQube, Fortify, Coverity, PCLint, Anchore, Nexus Lifecycle, etc.

• Familiarity with Agile Development

Open date: February 25, 2026

Next review date: Wednesday, Mar 11, 2026 at 11:59pm (Pacific Time)

Apply by this date to ensure full consideration by the committee.

Final date: Friday, Mar 27, 2026 at 11:59pm (Pacific Time)

Applications will continue to be accepted until this date, but those received after the review date will only be considered if the position has not yet been filled.

The Advanced BioImaging Center (ABC) in the Department of Molecular and Cell Biology at the University of California, Berkeley seeks applications for two Project Scientists at the Assistant, Associate, or full rank. The selected candidate will be appointed at the rank to commensurate with prior experience. The position will report to Professor Gokul Upadhyayula, with Professor Eric Betzig serving as an additional academic mentor. The project scientist will make significant and creative contributions in the area of machine learning & data analytics.

The Advanced BioImaging Center (ABC) at UC Berkeley aspires to be a world-leading multidisciplinary imaging center that drives important biological discoveries through critical new advances in all aspects of imaging technology and that drives the dissemination of that technology through a multi-pronged education strategy to scientists around the world. ABC was intentionally designed to maximize scientific productivity and impact by adopting groundbreaking imaging technologies such as the next-generation adaptive optical multifunctional microscope, incorporating the high-level technical expertise of instrumentation scientists, applied mathematicians, and computational scientists, and building worldwide collaborations aimed at tackling the challenges posed by terabyte and petabyte-scale imaging data processing, visualization, and dissemination. Members of the ABC have access to leading - edge imaging and computing hardware, as well as exposure to collaborators from a range of diverse disciplines, including in the fields of Artificial Intelligence, Data Science, Mathematics, and more.

The Assistant/Associate/Full Project Scientists will be an integral part of a visionary scientific team driving cutting-edge biological discoveries through immediate applications of critical advances in imaging technologies. These positions will work with a dedicated team to develop data analytics software in terabyte- to petabyte-scale imaging projects. The incumbents will develop and refine machine learning applications and manage projects and provide regular progress reports to PIs and collaborators.

Successful candidates will be an integral part of the expert team working together with computational scientists and biologists in experimental design to tackle complex biological questions in a quantitative manner. The work will primarily be conducted at the facility in Barker Hall. Occasional travel may be required.

Key Responsibilities

*Make significant and creative contributions to development of new imaging and data processing tools for datasets generated on multicellular tissues, organoids, transparent embryos.

*Design, build, and maintain new software packages for efficient data processing.

*Advise on applications of these tools for biological imaging; collaborate with Postdocs and graduate students on specific projects to test, learn and implement for general and specific use cases.

*General organization and management of software documentation.

*Bring cross disciplinary expertise to solve problems at the intersection between life science, computer vision, and state-of-the-art AI methods.

*Work with petabyte-scale light sheet datasets that are typically 4D or 5D (x,y,z,t,chemistry). Identify and implement scalable solutions to scientific questions on large-scale data sets, especially using performant algorithms.

*Develop machine learning approaches, computer vision tools to help pre-process dataset and annotations to generate groundtruth benchmarks.

*Contribute to dissemination via open source code repositories, demonstrations, publications, presentation.

These positions will be eligible for full benefits.

Lab:

Contract: ar-contract-2022/

*PhD (or equivalent international degree)

*Minimum of four years of postdoctoral research experience

*For consideration for the Associate Project Scientist rank: a minimum of 8 years of post PhD research experience

*For consideration for the full Project Scientist rank: a minimum of 14 years of post PhD research experience

*PhD or equivalent international degree in Computation Data, Computer Sciences, Bioinformatics or Related field

*Demonstrated record of productivity and publications and/or scholarly contributions

*Strong biological background and understanding of molecular biology

*Demonstrate understanding of optical microscopy, including light sheet microscopy, adaptive optics, and modern scientific cameras

*Demonstrated ability to work in a research team, manage active collaborations with other academic groups

*Demonstrated experience handling and processing large scale imaging datasets (>100TB to petabyte scale and beyond)

*Expertise in programming in C++, Labview, MATLAB, Python

*Expertise in databases, data infrastructure, data governance

*Expertise in high performance computing using SLURM or LSF

*Experience with PyTorch, JAX, or Tensorflow

*Experience with NVIDIA CUDA and related OpenMP programming

*Experience with cloud services (AWS, GCP, Azure, etc)

*Experience with state of the art AI/ML architectures (vison transformers, diffusion models, etc

*Experience mentoring undergraduate/graduate students, and/or technicians.

*Experience with professional speaking engagements

*Ability to effectively communicate, participate in efficient and open collaboration, and engage with a diverse group of researchers

*The ideal candidate will be innovative and able to synergize various ideas and approaches, while exercising sound judgment to evaluate and take acceptable risks

• Curriculum Vitae - Your most recently updated C.V.

  
  

• Cover Letter

  
  

• Statement of Research - Provide a summary of your major research accomplishments in approximately 250 words. Additionally, please include a brief statement highlighting your experience that is directly relevant to the key responsibilities of this position

  
  

• Project Portfolio - Summary portfolio of data and/or AI projects executed, as demonstrated by publications or github contributions

  
  

• 3 required (contact information only)

Help contact:

UC Berkeley is committed to diversity, equity, inclusion, and belonging in our public mission of research, teaching, and service, consistent with UC Regents Policy 4400 and University of California Academic Personnel policy (APM 210 1-d). These values are embedded in our Principles of Community, which reflect our passion for critical inquiry, debate, discovery and innovation, and our deep commitment to contributing to a better world. Every member of the UC Berkeley community has a role in sustaining a safe, caring and humane environment in which these values can thrive.

The University of California, Berkeley is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or protected veteran status.

For more information, please refer to the University of California's Affirmative Action and Nondiscrimination in Employment Policy and the University of California's Anti-Discrimination Policy.

In searches when letters of reference are required all letters will be treated as confidential per University of California policy and California state law. Please refer potential referees, including when letters are provided via a third party (i.e., dossier service or career center), to the UC Berkeley statement of confidentiality prior to submitting their letter.

As a University employee, you will be required to comply with all applicable University policies and/or collective bargaining agreements, as may be amended from time to time. Federal, state, or local government directives may impose additional requirements.

Unless stated otherwise, unambiguously, in the position description, this position does not include sponsorship of a new consular H-1B visa petition that would require payment of the $100,000 supplemental fee.

As a condition of employment, the finalist will be required to disclose if they are subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct.

• 
  
• "Misconduct" means any violation of the policies or laws governing conduct at the applicant's previous place of employment, including, but not limited to, violations of policies or laws prohibiting sexual harassment, sexual assault, or other forms of harassment or discrimination, as defined by the employer.
  
• UC Sexual Violence and Sexual Harassment Policy
  
• UC Anti-Discrimination Policy
  
• APM - 035: Affirmative Action and Nondiscrimination in Employment
  

Are you an experienced Full Stack Developer with a desire to excel? If so, then Talent Software Services may have the job for you! Our client is seeking an experienced Full Stack Developer to work at their company in Minneapolis, MN.

Position Summary: The team builds and maintains scalable microservices and batch-processing platforms that ingest, enrich, store, and serve user-generated content for clients' eCommerce and enterprise systems. Our culture is highly collaborative, prioritizing agility, code simplicity, operational excellence, and consistently high-quality software delivery.

Primary Responsibilities/Accountabilities:

• Delivers complex, well-tested, and reliable product features with minimal oversight.
• Excels at breaking down large problems and demonstrates depth across software development lifecycle phases, including concept, design, testing, and deployment.
• Develops solutions and optimizations that improve performance across the full application stack.
• Comfortable independently triaging complex issues across multiple environments in a fast-paced, dynamic setting.
• Actively engages in pair programming, daily standups, sprint retrospectives, backlog grooming, and user story mapping.

Qualifications:

• 5+ years of experience building highly scalable, high-performing applications using Java, Spring Boot, and Gradle with strong object-oriented design skills.
• Experience with Test Driven Development (TDD), including writing unit and integration tests using JUnit, Mockito, and/or the Spock Framework.
• Experience with streaming and messaging platforms such as Kafka, RabbitMQ, or Google Pub/Sub.
• Strong experience with CI/CD pipelines using tools such as Jenkins or GitHub Actions.
• Experience designing distributed application architectures that leverage NoSQL data stores such as Apache Cassandra for high throughput at scale.
• Experience with search and indexing systems such as Apache Solr for large-scale data access and query performance.

Preferred:

• Strong communicator and collaborator who works effectively across cross-functional teams, proactively brings ideas to the table, and takes initiative rather than waiting to be directed.
• Experience with front-end technologies, including JavaScript, ReactJS and NodeJS.
• Experience with container platforms such as Docker.
• Experience designing, testing, and deploying scalable solutions on Google Cloud Platform utilizing services such as BigQuery, Cloud Functions, Cloud Run, and Dataflow.
• Experience with off-heap caching solutions such as Memcached.
• Experience leveraging AI-assisted development tools such as GitHub Copilot to accelerate development workflows.
• Ability to triage and manage complex, production issues

Job Title: Support Engineer

Location: Seattle, WA / Bothell, WA (On-site)

Job Type: Full-time

About Us:

Cinnamon is a forward-thinking healthcare technology company focused on empowering patient advocates through innovative solutions. By automating critical processes, we help healthcare organizations secure financial assistance for their patients efficiently and securely. Our mission is to improve healthcare accessibility while maintaining the highest standards of data integrity, compliance, and customer trust.

Role Summary:

We are seeking a skilled Support Engineer to lead technical support efforts for healthcare customers and internal Cinnamon users. This role partners closely with engineering, product, implementation, clinical operations, and security teams to resolve complex issues, improve system reliability, and deliver a high-quality user experience across the platform. You will handle escalations, guide support processes, and contribute to a strong operational and security posture. The ideal candidate excels at cross-functional troubleshooting, clear communication, and customer empathy.

Key Responsibilities:

• Own customer support issues end to end and ensure timely, accurate resolutions
• Support customer onboarding by validating configuration, reviewing workflows, and preparing customers for go-live
• Deliver advanced training and create materials that help clinical and administrative teams adopt the platform effectively
• Serve as the escalation point for Jira Service queues and guide triage and prioritization
• Provide advanced support to internal users across authentication, access, feature flagging, analytics, logging, VPN, GitHub, password management, and productivity tools
• Investigate and resolve issues across GCP services, , Auth0 flows, LaunchDarkly configuration, Mixpanel events, NordLayer access, GitHub permissions, 1Password access, and related systems
• Maintain and improve documentation in Confluence, including workflow diagrams, runbooks, SOPs, and troubleshooting guides created in Lucidchart
• Perform proactive system monitoring using GCP logs, , uptime indicators, and automated alerts to detect and address issues early
• Reproduce issues, validate fixes, analyze root causes, and collaborate with engineering to improve reliability and data integrity
• Ensure support follows HIPAA-aligned privacy, security, and data handling requirements
• Surface findings from Intruder and SecurityScorecard and track remediation with security and engineering teams
• Identify recurring patterns in support tickets, propose workflow and product improvements, and contribute insights to roadmap discussions
• Mentor junior support engineers and help develop team best practices
• Participate in incident response efforts for issues affecting multiple customers or systems

Required Qualifications:

• 4-6 years of experience providing technical support in a SaaS, healthcare, or cloud-based environment
• Proven experience supporting healthcare customers or healthcare data workflows
• Experience owning escalations and complex troubleshooting efforts in coordination with engineering or product teams
• Proficiency with Jira Service Management for issue triage and workflows analysis
• Experience supporting enterprise SaaS platforms for authentication, identity management, analytics, logging, VPN access, and secure productivity operations
• Hands-on experience with Google Cloud Platform logs, error reports, service metrics, or interactions with Cloud Run and Cloud Functions
• Strong understanding of QA processes, root cause analysis, and cross-environment troubleshooting
• Excellent communication skills with the ability to explain technical issues to non-technical healthcare users
• Strong documentation skills maintaining shared knowledge bases or support playbooks
• Comfort handling workloads involving sensitive healthcare information and security-related tasks

Preferred Qualifications:

• Scripting or automation experience in Python, Bash, or PowerShell
• Familiarity with HL7, X12, FHIR, or common healthcare data exchange patterns
• Experience supporting customers during EHR integrations or workflow onboarding
• Experience with remote support tools such as TeamViewer or AnyDesk
• Experience building documentation or diagrams in Confluence and Lucidchart
• Exposure to security monitoring tools or vulnerability management processes
• Prior mentorship or leadership experience in a support environment

What We Offer:

• A competitive salary and stock options grant
• Holiday schedule according to your country of residence and PTO
• An innovative and high-paced work environment with a flat management hierarchy
• Opportunities for professional growth and advancement in a rapidly scaling company

How to Apply:

Send your resume and a cover letter detailing your relevant experience and interest in the position to We look forward to reviewing your application and exploring how you can help us advance healthcare through innovation and technology!

Join us in transforming healthcare through innovative technology!

About Us

We're continuing to build a transformative healthcare accreditation platform that is revolutionizing how our clients and new hospitals manage compliance, quality improvement, and regulatory processes. Our platform combines cutting-edge technology with deep healthcare domain expertise to solve real problems for healthcare organizations nationwide.

The Opportunity

We are looking for motivated developers for our intern-to-full-time track. You will be given full-time responsibilities from day one in a high-velocity growth startup environment. You'll work directly with our engineering team on a production healthcare platform, gaining hands-on experience with enterprise-grade systems while making real contributions that impact our product and customers.

Compensation Structure:

The base position is unpaid; however, highly qualified candidates may receive upfront equity compensation based on their experience level and demonstrated capabilities. We evaluate each applicant individually and offer equity packages commensurate with their potential contribution.

About the Role We are hiring a Front-End Developer who can bridge the gap between front-end implementation, and design-to-code workflow. You will be responsible for a variety of tasks on the front-end, working on features all the way through to the final, pixel-perfect user interface.

Key Responsibilities

• Front-End Development: Build responsive, performant user interfaces and dashboards using React.js with modern patterns, implementing styling with a strong focus on raw CSS.
• Design & UI/UX Implementation: Collaborate with design by utilizing tools like Claude Code, Cursor, or Codex, adapting generated code, and focusing on pixel-perfect design implementation and mobile-first responsiveness using raw CSS/HTML.
• DevOps & Quality: Develop and maintain automated testing, version control using Git/GitHub, and contribute to CI/CD pipelines.

Technical Stack

• Front-End: React 18+ (JavaScript), Raw CSS, React Context/Query, Vite
• UI/UX: Raw CSS, HTML5, Figma

Required Qualifications

• Front-End Foundation: 2+ years of experience with React.js (JavaScript, modern patterns, hooks). Strong understanding of modern web security, data protection, and collaborative development workflows using Git/GitHub.
• Balance of use of a AI IDE (Cursor, Claude Code...) with your own logic and understanding
• Front-End Depth: Expertise in raw CSS and advanced JavaScript (ES6+), with proven ability to build complex, responsive, and performant UIs.
• UI/UX Implementation Depth: Experience specializing in raw CSS/HTML for advanced layouts, familiarity with AI Figma-to-code tools, and proven ability to adapt AI-generated code to align with an existing component architecture.

Preferred Qualifications (Nice to Have)

• Previous experience in a high-velocity team environment with separated responsibilities.
• Experience with DevOps practices (Docker, CI/CD).
• Experience contributing to or maintaining a react component library or design system.

Our Hiring Process We believe in a transparent and thorough selection process that respects your time:

• Initial Screening Call: Discussion of your background, experience, and career goals.
• Technical Challenge: A real-world technical challenge to complete at your own pace.
• Technical Interview: An in-depth discussion where you will walk through, debug, and defend your solution, demonstrating complete ownership and understanding of the entire codebase and architectural decisions—regardless of whether code was generated manually or with AI assistance.

We're looking for engineers who can think critically, adapt their approach, and truly understand the systems they build.

Business Overview

KINESSO is the technology-driven performance marketing agency providing actionable growth for both our agency partners and clients. We turn 'action' into 'outcome' for our clients, leveraging our unique capabilities in optimization, analytics, AI, and experimentation. KINESSO has brought together the collective power of what was formerly Matterkind, Reprise, P3, and Kinesso under one collective entity that will serve as the most powerful delivery engine in the industry. We have extensive offerings spanning across performance marketing and data and technology. Fueled by a deep understanding of consumer behavior, we offer an end-to-end engine of planning and optimization while also delivering on data-driven strategy for social platforms, actionable growth in e-commerce, and creating curated marketplaces specific to each client's function and needs. The company has more than 6,000 employees operating in more than 60 countries. Learn more at Summary

We are seeking a Staff Software Engineer to spearhead the design and development of a next-generation AI Chat Application that will serve as an enterprise-wide assistant. This application will support a diverse range of organizational functions-including HR, Finance, Business Strategy, Ad Tech, and MarTech-empowering employees with intelligent, context-aware AI capabilities to streamline daily work.

As the Staff Software Engineer, you will guide the technical direction, mentor engineers, and partner with cross-functional teams to deliver a scalable, secure, and high-performing platform.

• 
  
• Lead Architecture & Development: Define and implement the architecture for an AI-driven chat platform leveraging Python, GCP, and AI services.
  
• Team Leadership: Mentor and guide a team of engineers, driving technical excellence, collaboration, and delivery.
  
• LLM Integration: Build and optimize solutions with LLM foundational models to support natural language understanding, contextual reasoning, and multi-domain workflows.
  
• Partner with Product Owners: Collaborate closely with product owners to assess technical feasibility, translate business needs into actionable engineering requirements, and ensure alignment with overall product strategy.
  
• Scalability & Reliability: Ensure the system is designed with enterprise-grade security, scalability, and compliance in mind.
  
• Innovation: Explore and adopt emerging practices in prompt engineering, multi-agent coordination (MCP/LLM agents), and applied AI to continuously evolve the platform.
  

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• 12+ years of software engineering experience building production-grade applications.
  
• 7+ years of experience with Java (Python experience strongly preferred).
  
• 3+ years of experience leading or managing engineering teams.
  
• Strong grasp of object-oriented programming, data structures, algorithms, and design patterns.
  
• Experience designing and building scalable APIs (REST, GraphQL, gRPC) and modular, extensible architectures.
  
• Hands-on experience with relational and NoSQL databases (e.g., MSSQL, PostgreSQL, DynamoDB).
  
• Familiarity with messaging and event-driven platforms like Kafka, Temporal for real-time systems.
  
• Strong expertise in GCP and integrating AI services with LLM foundational models.
  
• Experience with AI-powered developer tools (e.g., GitHub Copilot, Claude) to improve productivity and code quality.
  
• Strong troubleshooting, communication, and documentation skills, with a bias for secure, observable, and maintainable solutions.
  
• Comfortable working in Agile/Scrum environments with cross-functional teams.
  

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• Experience with context engineering and fine-tuning AI/LLM outputs.
  
• Familiarity with Model Context Protocol (MCP) for LLM agent orchestration.
  
• Knowledge of LLM agent frameworks for building multi-step, reasoning-driven AI systems.
  
• Experience in enterprise-grade security and compliance frameworks.
  

We offer a Total Rewards package that includes medical and dental coverage, 401(k) plans, flex spending, life insurance, disability, employee discount program, employee stock purchase program and paid family benefits to support you and your family. The salary range for this position is posted below. Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position, market considerations, budgetary considerations, tenure and standing with the Company (applicable to current employees), as well as the employee's/applicant's skill set, level of experience, and qualifications.

It is the policy of our company to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, ethnicity, gender, age, religion, creed, national origin, sexual orientation, gender identity, marital status, citizenship, genetic information, veteran status, disability, or any other basis prohibited by applicable federal, state, or local law.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

The employer will make reasonable accommodations in compliance with the American with Disabilities Act of 1990. The job description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and other job functions are subject to modification. Reasonable accommodations may be provided to enable individuals with disabilities to perform the essential functions.

For applicants to jobs in the United States: In compliance with the current Americans with Disabilities Act and state and local laws, if you have a disability and would like to request an accommodation to apply for a position with our company, please email .

*At Securian Financial the internal position title is Data Science Sr Analyst or Data Science Consultant. The title and salary will be determined based on experience and applied skills.*

Summary

As an Operational Support Data Scientist at Securian Financial, you will bridge advanced analytics and day-to-day business operations by designing, deploying, monitoring, and continuously improving AI-driven solutions that support enterprise processes.

This role focuses on supporting reliable, scalable, and explainable AI solutions that enhance operational efficiency, decision support, customer experience, and risk management across Digital, Marketing, Sales, and Servicing functions.

You will operate at the intersection of data science, MLOps, and the business - ensuring models are maintained, enhanced, monitored, and aligned with Securian's Enterprise Data Strategy Vision and Operating Principles.

Responsibilities include but are not limited to:

AI Solution Development & Deployment

• Work with business teams to enhance existing solutions to enhance and optimize existing AI/ML solutions.

• Deploy and manage solutions using cloud-native tools (e.g., AWS SageMaker).

Operational Model Support & Optimization

• Monitor model performance, data drift, and operational KPIs.

• Troubleshoot production issues and continuously enhance and optimize models for performance, stability, and cost efficiency.

• Establish measurement frameworks to quantify operational impact of deployed solutions.

Data Engineering & Analytical Execution

• Transform structured, semi-structured, and unstructured data into actionable features and insights.

• Perform exploratory analysis and visualization to identify operational improvement opportunities.

• Collaborate with engineering teams to productionize data solutions.

Stakeholder Engagement & Explainability

• Partner with cross-functional operational stakeholders to understand business workflows and translate them into AI-enabled solutions.

• Communicate complex AI methodologies and results clearly to technical and non-technical audiences.

• Ensure model transparency, explainability, fairness, and ethical AI application in alignment with enterprise governance standards.

Required Qualifications

• Demonstrated experience developing, deploying, or supporting production AI/ML models in cloud environments.

• Strong proficiency in Python and experience with tools such as AWS SageMaker and GitHub.

• Experience building operationalized data science solutions (not just prototypes).

• Strong understanding of statistical modeling, machine learning algorithms, and model validation techniques.

• Ability to clearly explain technical concepts, model outputs, and operational trade-offs to stakeholders.

• Strong ethical judgment with a commitment to responsible and unbiased AI development.

Preferred Qualifications

• 2+ years of hands-on experience in data science, applied AI, or machine learning.

• Experience supporting AI solutions in operational or production environments.

• Familiarity with MLOps practices, model governance frameworks, and automation tooling.

• Experience working in regulated industries (financial services preferred).

#LI-hybrid **This position will be in a hybrid working arrangement.**

Securian Financial believes in hybrid work as an integral part of our culture. Associates get the benefit of working both virtually and in our offices. If you're in a commutable distance (90 minutes) you'll join us 3 days each week in our offices to collaborate and build relationships. Our policy allows flexibility for the reality of business and personal schedules.

The estimated base pay range for this job is:

Pay may vary depending on job-related factors and individual experience, skills, knowledge, etc. More information on base pay and incentive pay (if applicable) can be discussed with a member of the Securian Financial Talent Acquisition team.

Be you. With us. At Securian Financial, we understand that attracting top talent means offering more than just a job - it means providing a rewarding and fulfilling career. As a valued member of our high-performing team, we want you to connect with your work, your relationships and your community. Enjoy our comprehensive range of benefits designed to enhance your professional growth, well-being and work-life balance, including the advantages listed here:

Paid time off:

• We want you to take time off for what matters most to you. Our PTO program provides flexibility for associates to take meaningful time away from work to relax, recharge and spend time doing what's important to them. And Securian Financial rewards associates for their service by providing additional PTO the longer you stay at Securian.

• Leave programs: Securian's flexible leave programs allow time off from work for parental leave, caregiver leave for family members, bereavement and military leave.

• Holidays: Securian provides nine company paid holidays.

Company-funded pension plan and a 401(k) retirement plan: Share in the success of our company. Securian's 401(k) company contribution is tied to our performance up to 10 percent of eligible earnings, with a target of 5 percent. The amount is based on company results compared to goals related to earnings, sales and service.

Health insurance: From the first day of employment, associates and their eligible family members - including spouses, domestic partners and children - are eligible for medical, dental and vision coverage.

Volunteer time: We know the importance of community. Through company-sponsored events, volunteer paid time off, a dollar-for-dollar matching gift program and more, we encourage you to support organizations important to you.

Associate Resource Groups: Build connections, be yourself and develop meaningful relationships at work through associate-led ARGs. Dedicated groups focus on a variety of interests and affinities, including:

• Mental Wellness and Disability

• Pride at Securian Financial

• Securian Young Professionals Network

• Securian Multicultural Network

• Securian Women and Allies Network

• Servicemember Associate Resource Group

For more information regarding Securian's benefits, please review our Benefits page.

This information is not intended to explain all the provisions of coverage available under these plans. In all cases, the plan document dictates coverage and provisions.

Securian Financial Group, Inc. does not discriminate based on race, color, religion, national origin, sex, gender, gender identity, sexual orientation, age, marital or familial status, pregnancy, disability, genetic information, political affiliation, veteran status, status in regard to public assistance or any other protected status. If you are a job seeker with a disability and require an accommodation to apply for one of our jobs, please contact us by email at , by telephone (voice), or 711 (Relay/TTY).

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Infosys is seeking Java AEM Developer. This position will interface with key stakeholders and apply your technical proficiency across different stages of the Software Development Life Cycle including Requirements Elicitation, Application Architecture definition and Design; play an important role in creating the high level design artifacts; deliver high quality code deliverables for a module, lead validation for all types of testing and support activities related to implementation, transition and warranty; be part of a learning culture, where teamwork and collaboration are encouraged, excellence is rewarded, and diversity is respected and valued.

Required Qualifications:

• Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
• Candidate must be located within commuting distance of Boston, MA or Princeton, NJ or willing to relocate to the area. This position may require travel to project locations.
• Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time.
• At least 4 years of Information Technology experience
• 4 years of hands-on development experience in Adobe Experience Manager and Java.
• Strong experience with AEM as a Cloud Service and AEM On-Prem.
• In-depth knowledge of Sling, OSGi, JCR, Dispatcher, HTL, and AEM core architecture.
• Strong proficiency in Java, J2EE, Servlets, Spring (optional), and REST APIs.

Preferred Qualifications:

• Experience with unit testing frameworks like JUnit, Mockito, etc.
• Strong understanding of HTML5, CSS3, JavaScript, jQuery, and modern JS frameworks eg react JS.
• Design and develop complex components, templates, dialogs, and workflows within AEM.
• Build scalable, reusable, and maintainable AEM solutions aligned with enterprise architecture.
• Implement AEM as a Cloud Service features, including Sling models, Content Fragments, Experience Fragments, and Core Components.
• Upgrade, migrate, and optimize AEM On-Premises instances to AEM Cloud.
• Experience with CI/CD pipelines (Jenkins, GitHub Actions, Azure DevOps, etc.).
• Knowledge of cloud platforms: Adobe Cloud Manager, AWS/Azure/GCP (added advantage).
• Excellent problem-solving skills and performance debugging.
• Strong communication, documentation, and client-facing skills.
• Experience in Agile/Scrum environments.

Estimated annual compensation range for this role will be as follows:

In NJ/ MA: Min $76071 to Max $98893; Min $78903 to Max $102574

The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face. Travel may be required as per the job requirements.

EEO/About Us :

Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.