Odoo Crm Tutorial Jobs in Usa

The Property Manager assumes a key leadership role responsible for providing strategic management direction to the property. This role oversees various facets including center merchandising, tenant relations, financial planning, residential leasing, and community involvement, ensuring operational excellence and financial performance.

We are seeking a proactive Property Manager to support the re-opening and operations of Palisades Village; initial responsibilities will focus on pre-opening before quickly transitioning into direct oversight and management of both retail and residential operations of the Center. This role requires someone highly organized and communicative, self-motivated and solution-oriented accompanied with quick problem solving and critical thinking skills. The ideal candidate is detail-oriented, financially savvy, thrives in a fast-paced environment, can anticipate needs before they arise, and has strong interpersonal and communication skills.

ESSENTIAL FUNCTIONS

• Maintains a responsive, open line of communication with tenants, commercial and residential, including handling complaints, lease enforcement, improvements, and lease schedules
• Always remain responsive and available, including after-hours, to address emergencies as they arise
• Conducts daily property walks to ensure the commercial and residential property is well-maintained and serviced to our standards
• Create and oversee property initiatives to drive traffic and sales to Tenants upon re-opening of the Center, including input with a comprehensive marketing strategy
• Foster strong relationships with all Tenants to understand how best to support their needs, drive traffic and increase sales volume, as well as track Tenant performance to plan and consumer behavior no less than bi-monthly
• Support, implement and maintain property business plans and growth strategies to meet/exceed goals
• Responsible for leasing residences and elevating the residential experience to support a continued high occupancy rate
• Promote and ensure the property team follows safety, health, grooming and business protocols
• Organize and implement training programs for internal talent development including the development and growth of the property management team
• Continually encourage team collaboration, motivation, and high-performance standards to achieve personal, professional and property goals
• Direct oversight of all initiatives on property including but not limited to marketing, events, property enhancements and residential functions
• Oversee the management of all third-party vendors (security, janitorial, landscaping, parking, etc.)
• Where applicable, ensure all aspects of commercial and residential businesses are quantifiable and measurable to stimulate growth in traffic, revenue, occupancy and productivity
• Enhance data collection and analysis across all disciplines and departments; develop systems to quantify the success of existing initiatives and qualifying new initiatives
• Close collaboration with Marketing to elevate the guest and resident experience through new partnerships, activations, events, and opportunities to drive increased traffic
• Responsible for measuring, improving, and managing guest and resident satisfaction
• Develop and nurture strong community relations with city officials, governing agencies, and community organizations
• Work closely with community members, charitable organizations, city officials, and local businesses to ensure the property continues to operate as the “town center” of the community, while driving traffic, sales and occupancy, stabilizing the re-opening of the Center
• Collaborate with various city departments on building and safety issues
• Responsible for the negotiation, renewals, and execution of service contracts
• Directing and overseeing the implementation and success of loyalty programs
• Act as Manager on Duty (MOD) at least twice monthly with flexibility to work more as requested or demanded by business needs
• Additional responsibilities as assigned

Long Term Planning and Strategy:

• Work with Development and Vice President of Property Management on a long-term asset management plan including repairs and maintenance, capital expense projects and facility alterations
• Maintain an accurate five-year and ten-year CAPEX schedule
• Maintain a pulse on merchandizing trends and work collaboratively with Leasing on commercial strategy and pipeline including the creation of a five-year and ten-year leasing strategy annually

Financial Responsibilities:

• Develop annual business plans and operating/capital budgets to meet the property needs
• Ensure the property stays within budget, exceeds stated NOI and free cash flow goals each year
• Ensure effective cost control and profitability for the properties including authorizing expenditures and reviewing monthly profit and loss statements
• Complete all monthly financials including forecasting, sales, parking reports and competitive analysis and retailer analytics
• Compile and send Rent Commencement, Rent Increase, Impound and Reconciliation letters for commercial Tenants
• Assist with the collection of accounts receivable balances including regular review, monitoring and follow up, on commercial and residential accounts
• Oversight of marketing and sales campaigns to ensure budget and goals are met

MINIMUM REQUIRED QUALIFICATIONS

• Bachelor’s degree in business administration or related field
• 3+ years of experience in a hospitality field such as hotels, retail, and/or restaurant, preferred
• 2+ years of luxury residential leasing experience, preferred
• Proficiency in Yardi, Yardi CRM, and Office 365 (Outlook, Excel, Word, Teams, SharePoint)
• Proven success in managing commercial and/or mixed-use properties and third-party vendor management
• Astute financial and business acumen
• Exceptional problem-solving skills, particularly in situations of high stress
• Strong customer service skills in the areas of handling disputes and treating customers, guests and residents with care
• Strong ability to problem-solve and exercise good judgement
• Results driven to achieve goals and objectives
• A motivational leader, with the ability to manage and develop teams
• Understands the importance of collaboration and partnership with all company stakeholders to achieve company goals and initiatives
• Thrive in an entrepreneurial environment and is consistently looking for ways to think outside-the-box
• Ability to communicate effectively and professionally with tenants, residents, vendors and employees regarding operations or personnel issues
• Personable, polished and professional with a positive attitude
• Strong ability to multitask and prioritize

FULL TIME CONSTRUCTION MARKETING AND PROPOSAL MANAGER

Location: Sacramento Area

In a competitive construction environment, Landmark is dedicated to customer satisfaction through collaborative project delivery. As a marketing manager, you are a valuable part of our success in this effort. Our team is committed to:

PROFESSIONALISM: We are committed to the continuous development of our professional approach to all of our business activities.

CHARACTER & BEHAVIOR: We conduct ourselves to the highest standards with a focus on integrity, forthrightness, and fairness.

CONTINUOUS IMPROVEMENT: We conduct our business to the highest standards with a focus on quality and continuous improvement.

Landmark is a different company; we work hard and play hard. We find the skillsets we cultivate to play hard are the very same that we use to complete our projects to the highest standards.

RESPONSIBILITIES:

• Represent the firm to clients, peer organizations, and business associates
• Establish programs to accomplish marketing-related aspects of our mission
• Manage and oversee conference, trade show, and event messaging and materials where we are exhibitors, and attend as requested by management.
• Manage prequalification activities
• Manage proposal activities including development of winning strategies for each proposal
• Production of high quality RFQ/P responses
• Lead pursuit and approach meetings, alongside Director
• Direct, communicate, and manage timely collection of deliverables, content, and components from internal and external parties
• Conduct research to understand client and project needs, preferences and requirements
• Author, collaborate, and edit proposal content to align with company values and standards
• Create visually appealing proposals and content, providing information in an attractive and clear manner
• Manage presentation activities including development of slide deck, story boards, and other supporting materials
• Coordinate with staff, proposed team members, design partners, subconsultants, and clients to ensure complete, strategic, and winning proposal responses
• Conduct post-project reviews to evaluate performance, identify lessons learned, and implement improvements for future projects.
• Lead, coordinate and manage collateral materials development, public relations and advertising programs, corporate identity development and implementation, special events, and market research activities
• Actively involved in professional and community organizations
• Manage and coordinate internal and external events
• Assist with marketing budget development
• Assist with marketing plan development
• Manage client-contact program
• Develop and maintain the firm’s digital presence
• Maintain an organized and complete marketing library
• Work collaboratively with team members
• Manage resources to produce excellent, high-quality results

QUALIFICATIONS:

• Bachelor’s degree in Marketing, Communication, Journalism, English, Architecture, Construction Management, Engineering, or related field is preferred.
• Ideal candidate has 8+ years of marketing experience in the AEC industry.
• Experience with Adobe Creative Cloud, particularly InDesign, is required.
• Experience with Salesforce CRM software a plus, but not a requirement
• Proficient in MS Office.
• Strong writing and editing skills, and exceptional graphic layout design skills
• Strong organizational skills
• Ability to prioritize multiple tasks amid changing needs and demands, maintaining a constant attention to detail
• Flexibility to periodically work outside normal business hours, and travel as required for business needs
• A positive attitude

BENEFITS: We offer competitive wages depending on experience with opportunities for professional growth. Landmark offers a generous benefits package that includes:

• Employer-paid premium medical, dental, and vision
• Employer match 401(k) retirement program
• Seven paid holidays
• Paid time off (PTO)
• Discounted gym memberships
• Industry and Charity event sponsorships
• Company adventure outings such as skiing and white-water rafting
• Employee referral program

We are an Equal Opportunity Employer. We maintain a drug-free workplace. Candidates will be required to pass a pre-employment background investigation and drug test as a condition of employment. Must meet the I-9 eligibility requirements for employment.

If interested, please send your resume to

B I R G E & H E L D

Investing in Communities to Transform Lives.

Supporting 3 Multifamily Communities

Raintree, Stoney Brooke, and Eagle Creek (Lexington, KY) - 762 Units

WHO WE ARE

It's fun to work in a company where people truly believe in what they are doing. At Birge & Held, we are committed to bringing excitement and energy to the business of multifamily housing. We expect every employee within our organization to be a leader working in a collaborative environment towards a shared vision.

At Birge & Held, our employees have a Passion for People, demonstrate Leadership at Every Level, and are Always Learning & Innovating. Through these core values, we make our purpose a reality, “Investing in Communities to Transform Lives.”

POSITION OVERVIEW

The Multi-Site Customer Experience Associate plays a pivotal role in delivering exceptional customer service to prospective and current residents. This individual is responsible for fostering strong relationships, understanding the unique needs of prospects and residents, addressing day-to-day challenges, and collaborating with cross functional teams to ensure seamless operations. They act as the first point of on-site contact for residents and prospects, representing the company’s commitment to quality and satisfaction. The success of this role will be measured by attainment of a predetermined key performance indicators (KPIs) and quarterly goals at the individual and community level.

KEY RESPONSIBILITIES

Relationship Building with Prospects

• Conduct all business in accordance with company policies and procedures, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and all other laws pertaining to apartments.
• Engage proactively with prospects to build strong relationships and create a positive first impression of the company.
• Assist potential residents by providing detailed information about available units, community amenities, and leasing options.
• Follow up with leads from the off-site sales and leasing team to support lease closings and maintain a seamless prospect journey.
• Implement and support resident events or activities to enhance the community experience.

Understanding Prospect and Resident Needs

• Conduct needs assessments to match prospects with the most suitable units based on their preferences and requirements.
• Develop a thorough understanding of apartment layouts, features, and community amenities to address inquiries with confidence and accuracy.

Resident Resolution

• Serve as the primary point of contact for residents reporting concerns, ensuring timely responses and resolutions.
• Troubleshoot and resolve minor resident concerns, including maintenance requests, billing questions, and general inquiries.
• Collaboration with the Resident Screening team (as integrated into your property portfolio(s)) to optimize leasing performance and align with property goals through standard communication channels and routine touchpoints.
• Track and manage all leasing data, including prospects, applications, and resident information, within the company’s software systems.
• Coordinate with the Resident Screening team to confirm applications are processed timely and applicants are well informed and prepared for the move-in procedure.

Data Management

• Maintain accurate and up-to-date records within the company’s property management software (Onesite).
• Prepare and present regular reports on resident satisfaction, leasing performance, and operational key performance indicators (KPIs) to leadership.

Collaboration with Central Property Operations

• Resident Screening: Partner with the Resident Screening team to ensure applications are processed quickly and accurately, while preparing residents and units for a smooth handoff back to the site for move-in execution after screening and lease completion.
• Resident Services (Renewals & Billbacks): Collaborate with Resident Services to ensure timely renewal pricing is available and communicated, and that move-out damages are documented and submitted promptly to support accurate billbacks.
• Accounts Receivable (AR): Work alongside the AR team by providing on-the-ground resident context, assisting with delivery of hard notices when needed, and supporting collection efforts through direct resident communication.

Day-to-Day Tasks

• Assist in handling various administrative tasks, including preparing leasing documents, updating resident records, and managing correspondence.
• Support community events or initiatives aimed at enhancing resident experience.
• Understand and adhere to standard operating procedures.

EDUCATION, EXPERIENCE, AND SKILLS

• Demonstrated passion for customer service.
• Strong interpersonal skills with a customer- focused mindset.
• Strong verbal and written communication skills.
• One (1) year or more years in a customer service, sales, or customer facing role.
• Be a self-starter with a proactive, solutions-driven mindset to address concerns and effectively implement next steps.
• Proficiency in property management software (e.g., Onesite, Yardi, or similar), Microsoft Office suite, and customer relationship management (CRM) tools.
• Exhibit professionalism and discretion throughout all interactions with coworkers, residents, vendors, and the community.
• A desire for professional development and continued learning.
• Ability to manage one’s time.
• Ability to perform at a high level in a fast-paced work environment while successfully adapting to changing priorities and demands.

WHAT WE OFFER

• Maintain work-life balance with a generous paid time-off policy including up to 18 days of PTO per year. In addition to traditional PTO, you’ll receive 12 full days and two half day holidays including a floating holiday and your birthday. Separately, if you’ve served in the military, you’ll receive Veterans Day as a paid day off.
• Make a difference in your community with 8 hours of Volunteer Paid Time Off (PTO) each year, giving you the ability to support a cause or organization of your choice.
• Take advantage of supportive leave benefits, including up to 3 weeks of paid parental leave and 6 weeks of paid childbirth leave.
• Boost your earnings with monthly commission opportunities and additional quarterly bonuses, both based on site-specific Key Performance Indicators (KPIs), giving you the chance to be rewarded for your performance and contributions.
• Save on living expenses with exclusive employee discounts at Birge & Held properties.
• Prioritize your well-being with a robust wellness program that supports your physical, mental, and emotional health. Enjoy up to $25 in monthly gym membership reimbursements and gain access to certified health coaches dedicated to helping you achieve your personal wellness goals.
• Access competitive dental, vision, and comprehensive medical plans to ensure you and your family receive the care you need, along with convenient online tools to help you manage your healthcare benefits with ease.
• Enjoy peace of mind today and tomorrow with a 401(k) plan that includes competitive employer contributions.
• Receive automatic enrollment in the company paid basic life insurance policy with the opportunity to elect supplemental life insurance. With employment at Birge & Held you have the ability to elect additional ancillary benefit options including but not limited to, Long-Term Disability (LTD), Short-Term Disability (STD) and Critical Illness Insurance that provides extra protection against unexpected health challenges.
• Grow your career through the support of a dedicated Talent Development team and a tuition reimbursement program. Whether you're building new skills, exploring new roles, or pursuing a degree, you'll have the resources and guidance to reach your full potential.
• Be part of an organization consistently recognized as one of the Top Workplaces in the USA, where your contributions are valued and celebrated.

Birge & Held is an Equal Opportunity Employer and we are committed to hiring a diverse and talented workforce.

#INOS

SouthEast Effective Development (SEED) is a nonprofit organization founded in 1975. SEED’s mission is to improve the quality of life in Southeast Seattle by creating partnerships and inspiring investments in housing, arts, and economic development - with a special focus on residents with fewer opportunities and resources. SEED works in three key areas: affordable housing, arts and culture (SEEDArts), and economic development. Visit our website for more information. 

SEED owns nearly 1,100 affordable apartments and is an active developer of new buildings, helping to meet the need for affordable homes throughout Southeast Seattle. Award-winning SEEDArts manages Rainier Arts Center, Columbia City Gallery, SEEDArts Studios, and a public art program. Through economic development, SEED works to equitably build economic opportunities. 

2026 is a dynamic time at SEED, building on our recent successes. In the past two years, SEED has raised over $5 million to acquire and preserve both affordable housing and arts space. Last year we launched an annual fundraiser, celebrated our 50th anniversary, and expanded programs to serve low-income residents. Our 2023-2027 strategic plan, grounded in race and social justice, informs the long-term strategies and day-to-day tactics of SEED’s work, including fund development.

The Community

Southeast Seattle is a thriving, complex, and diverse community. SEED is proudly headquartered in zip code 98118, which the US Census Bureau previously named the most racially diverse zip code in the nation. It is home to 40 ethnic groups and 60 languages are spoken in the community. SEED was instrumental in the revival of the Columbia City Historic District and has been deeply involved in community issues. The staff and board of SEED are majority BIPOC.

Position Summary

The Fund Development Director works with the Executive Director, department Directors, and Board of Directors for all aspects of fund development for both SEED and SEEDArts. The Fund Development Director provides leadership on fundraising initiatives including grants, government contracts, donations, corporate sponsorships, and special events. They will identify, organize, and manage fundraising activities with a focus on new opportunities to obtain increased support from individuals, corporations, and foundations.  

The Organization and Leadership

SEED generates approximately $12 Million in annual revenue and has a diverse portfolio of affordable apartment buildings and arts programs. SEED approaches our work with a seasoned team of senior leaders. We are a passionate, collegial group who find joy in our work and are committed to justice in our community. The Fund Development Director will serve on the staff leadership team, alongside the Executive Director, Director of Real Estate Development, Director of Asset and Property Management, Director of Finance, and SEEDArts Director.

SEED embraces hybrid and flexible work environments. This hybrid position is expected to work out of SEED’s offices in Southeast Seattle at least three days a week.

Essential Duties and Responsibilities 

Planning: Develop and implement a comprehensive long- and short-term fund development plan for both SEED and SEEDArts; Provide monthly reports to the Executive Director and the board that measure progress towards goals; Broaden SEED’s fundraising by developing approaches such as planned giving, solicitation of bequests, and endowment programs. 

Grants: Manage SEED’s overall grant seeking and reporting process; Build and maintain relationships with government funders and private foundations; Solicit or coordinate the solicitation by other staff and board for grant proposals; Lead grant writing and submission process; Administer all grant contracts and fulfill reporting and invoicing requirements.  

Individual and Corporate Giving: Create and implement strategies for donor development and cultivation to provide a sustainable funding base for SEED; Keep up-to-date on current fundraising programs and procedures used in the nonprofit sector; Develop strategies for solicitation, and solicit or coordinate the solicitation by other staff and board members as appropriate; Develop and implement all aspects of direct donor mailings, appeal letters, and other communications; Manage gift acknowledgements and maintain donor database; Grow SEED’s corporate sponsorship program.

Events: Plan and execute fall fundraiser, Envision, which raises vital unrestricted donations to support SEED’s overall mission, as well as smaller events throughout the year.

Minimum Qualifications

·      Five or more years’ fundraising experience, with a demonstrated track record of fund development growth. Experience with fund development for housing, economic development, arts, and/or in Southeast Seattle preferred. 

·      Demonstrated track record of crafting winning private and public funding proposals. 

·      Proficiency in Microsoft Office Suite and cloud-based donor databases (CRM). Experience with Little Green Light a plus. 

·      Demonstrated strong written and verbal communication skills. 

·      Demonstrated track record of managing fundraising events. 

·      Desire to work as part of a team and willingness to promote SEED’s work.  

·      Willingness to work out of SEED’s headquarters in the vibrant Columbia City neighborhood. 

·      Commitment to racial justice and equity. 

Desired Qualifications

• Experience with public funding and financing sources. 
• Experience working with a volunteer Board of Directors. 
• Passion for strengthening communities. 
• BA/BS degree in related field.  
• Ability to work with minimal supervision – self-motivated and confident.  
• Ability to handle multiple projects simultaneously.  
• Ability to work well with people from all backgrounds including high level government executives, local community organizations, funders, and Southeast Seattle residents. 

Compensation

SEED offers a competitive benefits package, including health, dental and vision insurance, as well as an organizational retirement plan. The salary range is $90,000 – $110,000 depending on experience. 

To Apply

Send a cover letter, resume, and a relevant writing sample in a single PDF to:   Please put “Fund Development Director” in the subject line. This position is open until filled; applications are reviewed on a rolling basis. 

SEED is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. People of color, Native and Indigenous people, LGBTQIA people, people with disabilities, and other individuals who bring critical perspectives from historically marginalized communities are strongly encouraged to apply. SEED sees the hiring of this position, and all positions, as an opportunity to be a more equitable and racially just organization.

Summary:

The Business Planning & Analytics Manager supports the VP and regional leadership in driving business performance across the Caribbean markets. This role serves as the strategic liaison between country General Managers, commercial teams, finance, and supply chain to improve forecasting accuracy, pipeline visibility, and decision-making through data-driven insights.

Business analytics uses data modeling and predictive insights to guide planning and decision-making.

Responsibilities:

Business Planning & Forecasting

• Lead monthly and quarterly demand forecasting and sales planning.
• Improve forecast accuracy through pipeline and historical trend analysis.
• Build financial and volume projections for regional planning.
• Support annual budgeting and long-range strategic planning.
• Develop financial models and support growth execution.

Pipeline & Performance Management

• Manage pipeline review cadence with GMs and commercial teams.
• Identify risks and opportunities across markets.
• Track KPIs: revenue, margin, backlog, inventory, sell-through.
• Develop KPI strategies and translate data into insights.

Regional Business Liaison

• Act as primary liaison between VP, country GMs, finance, and supply chain.
• Align regional priorities with corporate strategy.
• Support pricing strategy, promotions, and channel performance.
• Facilitate business reviews and executive presentations.
• Bridge data insights and strategic decisions.

Data & Analytics Leadership

• Develop dashboards and reporting tools (Power BI, Tableau, Excel).
• Build predictive models to support demand planning and inventory optimization.
• Automate reporting and improve data quality.
• Manage and ensure accuracy and delivery of performance insights.

Strategic Insights & Decision Support

• Provide actionable insights to improve market performance.
• Conduct market trend and competitive analysis.
• Support product mix optimization and profitability analysis.
• Support forecasting, planning, and strategic decisions.
• Conduct feasibility studies

Education, Qualifications & Experience:

• Bachelor’s in Business Analytics, Business Administration, Finance, Economics, or Engineering
• Master’s degree (MBA or Data Analytics) preferred

Experience:

• 3–5+ years in business analytics, planning, FP&A, or commercial strategy
• Experience supporting multi-country or LATAM markets
• Experience in manufacturing, HVAC, distribution, or industrial sectors preferred

Technical Skills

• Advanced Excel & financial modeling
• Power BI / Tableau / SQL
• CRM/ERP pipeline analysis (Salesforce & SAP preferred)
• Forecasting & demand planning
• AI-driven analytics & predictive modeling (preferred)

Leadership & Soft Skills

• Strong business acumen and strategic thinking
• Executive-level communication
• Ability to influence without authority
• Cross-cultural collaboration

Success Metrics (KPIs)

• Forecast accuracy improvement
• Inventory optimization & reduction
• Pipeline visibility & conversion rate
• Regional revenue & margin performance

Controls Specialist

Pharmaceutical Capital Equipment | International Exposure | Career-Defining Opportunity

Are you ready to become the technical expert behind world-class pharmaceutical automation?

We’re looking for a Controls Specialist to provide hands-on technical support for advanced equipment used in pharmaceutical production — including high-performance freeze dryers. This is more than a support role. You’ll be the go-to automation expert, working closely with engineering teams in Tonawanda and Italy, ensuring seamless performance across European and U.S.-built systems.

To set you up for success, you may receive specialized training at our headquarters in Italy — giving you direct access to global engineering leaders and product experts.

Why This Role Stands Out

• International collaboration with U.S. and European engineering teams
• Exposure to cutting-edge pharmaceutical automation technology
• Opportunity to train in Italy
• High-impact role supporting critical GMP-regulated production environments
• Competitive compensation + bonus potential

What You’ll Own

• Provide on-site technical support for capital equipment and coordinate vendor repairs
• Serve as the technical liaison between customers, vendors, and service teams
• Manage project materials, parts, and structures via SAP/CRM systems
• Support customer training and maintenance program development
• Conduct line audits and assist with rebuilds and refurbishments
• Lead technical troubleshooting across multiple production lines
• Support project upgrades, logistics coordination, and warranty processes
• Ensure compliance with SHEQ standards
• Develop control system documentation and FDA validation materials aligned with GAMP guidelines
• Support field engineers, test technicians, and end users throughout the full project lifecycle

What You Bring

• Associate degree with 3–5 years of experience OR 8+ years in a GMP-regulated pharmaceutical or capital equipment environment
• Strong PLC, HMI, and SCADA experience
• Ability to work independently while collaborating cross-functionally
• Excellent technical communication skills
• Comfort with electrical and software aspects of machine design
• Willingness to travel 25–30% (domestic & international)
• Openness to training in Italy

What Makes You Exceptional

• Experience with Allen-Bradley, Siemens, and iFix
• Strong PLC ladder logic and SCADA programming skills
• Knowledge of PID loops, servo systems, VFDs
• Familiarity with TCP/IP, Ethernet/IP, and Profibus
• Experience with MS SQL, MS Access, VBA, SyTech XLReporter
• Background in pharmaceutical manufacturing or aseptic production
• Understanding of hydraulics, pneumatics, and motor controls

Compensation

$65,000 – $75,000 + Bonus

If you’re looking for a role where your automation expertise directly impacts life-saving pharmaceutical production — while gaining international exposure and career growth — this is your opportunity.

Step into a position where your technical skill becomes global impact.

Application Services Manager

Location: On-site in Phoenix, AZ

Travel: Up to 20% as needed

A mission-driven enterprise in the Phoenix metro area is hiring an Application Services Manager to lead daily operations across a suite of enterprise applications critical to business performance. This highly visible role offers a chance to make an immediate impact by improving service delivery, triaging support needs, and serving as the operational bridge between technical teams and business stakeholders.

Backed by decades of success and significant financial strength, this organization is known for its commitment to excellence and the greater good. They are dedicated to creating accessible, affordable solutions that benefit communities nationwide. As part of a collaborative, growing IT team, this role sits at the intersection of technology and service, helping scale systems to meet growing demand across multiple business units—including manufacturing, finance, insurance, and more.

Key Responsibilities

Application Operations & Support

• Oversee uptime and support for enterprise applications across finance, manufacturing, and customer-facing systems.
• Lead ticket triage and resolution processes for incidents, service requests, and enhancements.
• Coordinate root cause analysis and ensure effective documentation of problems, changes, and fixes.
• Onboard new systems into support structures, assign ownership, and enforce configuration best practices.

Service Management & Delivery

• Monitor service KPIs and improve application resiliency through strategic remediation and planning.
• Drive cross-functional collaboration between IT teams, business units, and third-party vendors.
• Enforce IT governance processes aligned with incident, change, and problem management frameworks.

Enhancement & Change Coordination

• Prioritize and coordinate application enhancements based on business needs and team capacity.
• Work alongside analysts, developers, and external vendors to manage application evolution.
• Support compliance, DR/BCP planning, and service documentation efforts.

Team & Vendor Coordination

• Act as the liaison between technical teams and business leaders for escalated support and application strategy.
• Coordinate vendor escalations and monitor service-level agreements (SLAs).
• Champion end-user satisfaction and support seamless operations through clear communication and documentation.

Required Qualifications

• 8+ years in enterprise application support or IT service delivery, with at least 3 years in a team leadership role.
• Strong background supporting ERP, finance, CRM, or manufacturing-related systems.
• Solid understanding of application infrastructure including databases, operating systems, integrations, and application security.
• Experience with ITIL-based service management processes (incident, change, problem).
• Proven ability to communicate clearly with technical and non-technical stakeholders alike.

Preferred

• Exposure to ERP integrations, migrations, or cloud-to-on-prem transitions.
• Familiarity with reporting/BI tools (e.g., Power BI, SSRS) and basic SQL.
• Previous work in highly regulated or operations-focused industries (manufacturing, finance, insurance).
• Experience with enterprise systems such as Deacom, Lasso, Great Plains, and KPA is a plus—but not required.

Why Join?

• Join a values-driven team committed to affordable solutions and social impact.
• Work alongside highly respected IT leaders and a supportive, people-first culture.
• Gain exposure to a variety of enterprise technologies in a fast-evolving environment.
• Enjoy work-life balance, growth opportunities, and stability from a financially strong employer.
• Be part of a team where your ideas matter, and your growth is prioritized.

About Blue Signal:

Blue Signal is an award-winning, executive search firm specializing in various specialties. Our recruiters have a proven track record of placing top-tier talent across industry verticals, with deep expertise in numerous professional services. Learn more at /46Gs4yS

About the Job

**MUST BE WILLING TO RELIABLY COMMUTE TO YORK, ME.

Nubble Site Solutions, Precision ProFile, NextDayGPS and SiteBoss are tightly integrated small businesses with shared ownership based out of Southern Maine. The businesses work closely together, each offering a different role to manufacture, sell, support, design and build construction GPS and machine control solutions.

Over the past couple years, we set out to develop our own GPS rover solution. With the successful launch and continued growth of our SiteBoss rover our teams are growing. The businesses are looking to add an experienced Lead Admin to continue to facilitate and oversee all office admin, HR, and operations related tasks.

A successful Lead Admin should be comfortable with basic accounting practices and be able to efficiently and effectively implement company policies. Previous management experience is a plus as you will be responsible for supporting leadership but will ultimately interact with every team within the four small businesses. Above all, you should be self-motivated without requiring intense management and enjoy the culture of a smaller business office community. We believe a positive office culture is critical to our success!

Key Responsibilities:

Admin/Accounting Skills

·      Proficient in Quickbooks online and an understanding of basic accounting functions including expense tracking and asset and liability records

·      Experience in accounting that includes inventory assets is a plus

·      Ability to read and comprehend a P&L and Balance Sheet

·      Accurately reconcile all bank statements, credit card statements, and inventory assets on a monthly basis

·      Verify, enter, and approve all outgoing invoices and incoming payments

·      Accurately enter and record payroll on a biweekly basis

Office & Operations Management:

·      Manage calendars, meetings, travel arrangements, and executive support as needed

·      Facilitate and oversee all shipping (typically UPS) and receiving products

·      Post and monitor job ads, conduct interviews, and provide assessments and evaluation on potential hiring candidates

·      Onboard and welcome new employees and facilitate employee benefits

Process Implementation & Improvement:

·      Enforce and implement all company policies

·      Update and circulate current and new company policies as needed

·      Implement tools, software, or workflows to improve productivity

·      Support special projects and company initiatives

Required Qualifications:

·      2-5 years of administrative or office management experience

·      Strong organizational and time management skills

·      Excellent written and verbal communication

·      Proficient in Microsoft Office, Google Drive, and Quickbooks Online

·      Ability to manage and prioritize in a fast-paced environment

Preferred Qualifications:

·      Experience In management, supervising, or mentoring staff is a plus

·      Familiarity with the following systems is a plus Cin7 (inventory), Pipedrive (CRM), Tsheets (time tracking), Bangor Payroll

Reporting and Structure:

·      Reports to Office Manager and Company Owners

Work Environment:

·      40hrs/week in office

·      Some travel (approx. 1-3x per year)

Pay:

·      $20-$40/hr based on experience

Benefits:

·      401k and 401k matching

·      PTO

·      Health Insurance

Cabinet IQ – Greensboro, NC

Cabinet IQ is one of the fastest-growing cabinet and countertop franchises in the country. Our success is driven by a commitment to delivering a 6-Star Experience, world-class systems, and a team of top design professionals. We’re looking for a Kitchen & Bath Designer to join our growing team!

Compensation & Benefits

$60,000 – $125,000 per year (base + commission)

• Paid time off

Why You’ll Love Working at Cabinet IQ

• Work in a brand-new, inspirational showroom that fuels creativity.
• Use a high-performance laptop and professional design tools.
• Receive support from a remote junior designer who assists with 2020 plans, allowing you to focus on client interaction and design.
• Utilize our world-class CRM system to streamline your workflow and elevate the client experience.
• Join a company where your expertise is valued, compensation is competitive, potential for growth i abundant and your time is respected through structured systems and qualified clients ready to move forward.

What You’ll Do

• Understand client needs and curate tailored design and product solutions
• Meet clients on-site to take field measurements and design stunning dream kitchens and baths using 2020 Design
• Follow up on leads, quotes, and clients to maximize sales performance
• Participate in company training and development programs
• Staff the showroom daily (when not at appointments)
• Build relationships with remodelers, builders, and design professionals through local networking to help drive business and earn commission

Your Background & Skills

• 5+ years of kitchen design and sales experience required
• Proficient in 2020 Design Software
• Outgoing, proactive, and professional demeanor
• Strong work ethic and attention to detail
• Construction experience preferred but not required
• Solid math and organizational skills
• Proficient in Microsoft Office (Word, Excel, PowerPoint)
• Able to manage multiple projects simultaneously
• Energetic, dependable, and positive “can-do” attitude

Position Details

Reports to: Store Manager

Schedule: Monday – Friday, 9 AM – 5 PM, (Some evenings and Saturdays, some travel for industry events and trainings as well as locally to client meetings (Greensboro and Winston-Salem metro area)

Job Type: Full-time (In-person)

Ready to design beautiful spaces and grow with a fast-paced, high-performing team?

Apply today and take the next step in your design career with Cabinet IQ - Greensboro, NC!

B I R G E & H E L D

Investing in Communities to Transform Lives.

Who We Are

It's fun to work in a company where people truly believe in what they are doing. At Birge & Held, we are committed to bringing excitement and energy to the business of multifamily housing. We expect every employee within our organization to be a leader working in a collaborative environment towards a shared vision.

At Birge & Held, our employees have a Passion for People, demonstrate Leadership at Every Level, and are Always Learning & Innovating. Through these core values, we make our purpose a reality, “Investing in Communities to Transform Lives.”

Position Overview

The Customer Experience Associate plays a pivotal role in delivering exceptional customer service to prospective and current residents. This individual is responsible for fostering strong relationships, understanding the unique needs of prospects and residents, addressing day-to-day challenges, and collaborating with cross functional teams to ensure seamless operations. They act as the first point of on-site contact for residents and prospects, representing the company’s commitment to quality and satisfaction. The success of this role will be measured by attainment of a predetermined key performance indicators (KPIs) and quarterly goals at the individual and community level.

Key Responsibilities

Relationship Building with Prospects

• Conduct all business in accordance with company policies and procedures, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and all other laws pertaining to apartments.
• Engage proactively with prospects to build strong relationships and create a positive first impression of the company.
• Assist potential residents by providing detailed information about available units, community amenities, and leasing options.
• Follow up with leads from the off-site sales and leasing team to support lease closings and maintain a seamless prospect journey.
• Implement and support resident events or activities to enhance the community experience.

Understanding Prospect and Resident Needs

• Conduct needs assessments to match prospects with the most suitable units based on their preferences and requirements.
• Develop a thorough understanding of apartment layouts, features, and community amenities to address inquiries with confidence and accuracy.

Resident Resolution

• Serve as the primary point of contact for residents reporting concerns, ensuring timely responses and resolutions.
• Troubleshoot and resolve minor resident concerns, including maintenance requests, billing questions, and general inquiries.
• Collaboration with the Resident Screening team (as integrated into your property portfolio(s)) to optimize leasing performance and align with property goals through standard communication channels and routine touchpoints.
• Track and manage all leasing data, including prospects, applications, and resident information, within the company’s software systems.
• Coordinate with the Resident Screening team to confirm applications are processed timely and applicants are well informed and prepared for the move-in procedure.

Data Management

• Maintain accurate and up-to-date records within the company’s property management software (Onesite).
• Prepare and present regular reports on resident satisfaction, leasing performance, and operational key performance indicators (KPIs) to leadership.

Collaboration with Central Property Operations

• Resident Screening: Partner with the Resident Screening team to ensure applications are processed quickly and accurately, while preparing residents and units for a smooth handoff back to the site for move-in execution after screening and lease completion.
• Resident Services (Renewals & Billbacks): Collaborate with Resident Services to ensure timely renewal pricing is available and communicated, and that move-out damages are documented and submitted promptly to support accurate billbacks.
• Accounts Receivable (AR): Work alongside the AR team by providing on-the-ground resident context, assisting with delivery of hard notices when needed, and supporting collection efforts through direct resident communication.

Day-to-Day Tasks

• Assist in handling various administrative tasks, including preparing leasing documents, updating resident records, and managing correspondence.
• Support community events or initiatives aimed at enhancing resident experience.
• Understand and adhere to standard operating procedures.

Education, Experience, And Skills

• Demonstrated passion for customer service.
• Strong interpersonal skills with a customer- focused mindset.
• Strong verbal and written communication skills.
• One (1) year or more years in a customer service, sales, or customer facing role.
• Be a self-starter with a proactive, solutions-driven mindset to address concerns and effectively implement next steps.
• Proficiency in property management software (e.g., Onesite, Yardi, or similar), Microsoft Office suite, and customer relationship management (CRM) tools.
• Exhibit professionalism and discretion throughout all interactions with coworkers, residents, vendors, and the community.
• A desire for professional development and continued learning.
• Ability to manage one’s time.
• Ability to perform at a high level in a fast-paced work environment while successfully adapting to changing priorities and demands.

What We Offer

• Maintain work-life balance with a generous paid time-off policy including up to 18 days of PTO per year. In addition to traditional PTO, you’ll receive 12 full days and two half day holidays including a floating holiday and your birthday. Separately, if you’ve served in the military, you’ll receive Veterans Day as a paid day off.
• Make a difference in your community with 8 hours of Volunteer Paid Time Off (PTO) each year, giving you the ability to support a cause or organization of your choice.
• Take advantage of supportive leave benefits, including up to 3 weeks of paid parental leave and 6 weeks of paid childbirth leave.
• Boost your earnings with monthly commission opportunities and additional quarterly bonuses, both based on site-specific Key Performance Indicators (KPIs), giving you the chance to be rewarded for your performance and contributions.
• Save on living expenses with exclusive employee discounts at Birge & Held properties.
• Prioritize your well-being with a robust wellness program that supports your physical, mental, and emotional health. Enjoy up to $25 in monthly gym membership reimbursements and gain access to certified health coaches dedicated to helping you achieve your personal wellness goals.
• Access competitive dental, vision, and comprehensive medical plans to ensure you and your family receive the care you need, along with convenient online tools to help you manage your healthcare benefits with ease.
• Enjoy peace of mind today and tomorrow with a 401(k) plan that includes competitive employer contributions.
• Receive automatic enrollment in the company paid basic life insurance policy with the opportunity to elect supplemental life insurance. With employment at Birge & Held you have the ability to elect additional ancillary benefit options including but not limited to, Long-Term Disability (LTD), Short-Term Disability (STD) and Critical Illness Insurance that provides extra protection against unexpected health challenges.
• Grow your career through the support of a dedicated Talent Development team and a tuition reimbursement program. Whether you're building new skills, exploring new roles, or pursuing a degree, you'll have the resources and guidance to reach your full potential.
• Be part of an organization consistently recognized as one of the Top Workplaces in the USA, where your contributions are valued and celebrated.

Birge & Held is an Equal Opportunity Employer and we are committed to hiring a diverse and talented workforce.