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Job Description
Job Description
Resolute Wave Inc. is hiring a Wireless Sales Consultant to work in a retail, customer-facing environment. This role focuses on assisting customers with wireless products and services, answering questions, and helping customers select solutions that fit their needs. We are looking for motivated individuals who are professional, reliable, and interested in building sales and customer service skills.
Key Responsibilities
* Greet and assist customers in a retail setting
* Explain wireless products, plans, and services clearly
* Identify customer needs and recommend appropriate solutions
* Support sales goals through consistent customer engagement
* Maintain a clean and organized work area
* Follow company policies and sales procedures
* Work collaboratively with team members and management
Schedule
* Full-time and part-time positions available
* Shifts may include mornings, mid-day, and weekends
Pay & Benefits
* Weekly pay
* Paid training provided
* Opportunities for advancement
* Supportive, team-oriented work environment
Qualifications
* Strong communication and interpersonal skills
* Comfortable working with customers face-to-face
* Reliable and punctual
* Willingness to learn wireless products and sales techniques
* Previous retail or sales experience is helpful but not required
Why Work With Us
Resolute Wave Inc. offers hands-on training, professional development, and clear growth opportunities for individuals looking to build a long-term career in sales.
Job Description
Resolute Wave Inc. is hiring a Bilingual Sales Associate to join our customer-facing sales team. The Bilingual Sales Associate will assist customers, explain products and services, and help deliver a positive customer experience.
We provide hands-on training and ongoing support, making this position a great opportunity for candidates looking to grow their skills in sales, communication, and customer service.
Key Responsibilities
* Explain products and services clearly and accurately
* Identify customer needs and recommend appropriate solutions
* Support sales goals through daily customer engagement
* Maintain a professional and positive work environment
* Work collaboratively with team members and leadership
Schedule
* Full-time and part-time positions available
* Weekday and weekend availability may be required
Benefits
* Weekly pay
* Paid training
* Opportunities for advancement
* Supportive, team-oriented work environment
Qualifications
* Strong communication and interpersonal skills
* Comfortable working face-to-face with customers
* Reliable and professional
* Sales or customer service experience is helpful but not required
Why Work With Us
Resolute Wave Inc. offers structured training, growth opportunities, and a performance-based environment where bilingual skills are valued and rewarded.
Position Title: Supported Living Program Case Coordinator
Location: Tempus Corporate Headquarters, 600 Technology Center Drive, Stoughton, Massachusetts, United States of America
Requisition Number: Req #263
Job Description
Tempus Unlimited, Inc. is a nonprofit organization that provides community-based services to empower children and adults with disabilities to live as independently as possible in the least restrictive environment. The agency, through its programs and services, encourages the inclusion of people with disabilities into the mainstream of society, including social, recreational, family and work activities.
As a Supported Living Service Case Coordinator, you will assist consumers with a variety of services and trainings to enable them to live independently in their community. Our program serves people from Boston to Southeastern Massachusetts. Case Coordinators are the difference in the lives of our consumers on a regular basis. Tempus takes a person-centered approach to all services.
Essential Functions
- Develop Supported Living Service Plans
- Maintain communication with the Personal Care Attendant (PCA) (or other service) provider.
- Assist consumers in the hiring, training, scheduling and supervision of their Personal Care Attendants, sign onto the PCA program Service Agreement if surrogacy is required. Be thoroughly detailed in the understanding of this document and assist consumer comply also.
- Assist Consumers in obtaining housing if needed.
- Assist consumers in setting up and maintaining appropriate records regarding Personal Care Attendants (PCA), finances and medical issues.
- Assist consumers with accessing community resources such as health care, recreation, transportation and adult education.
- Encourage and assist consumers in the development of relationships with other members of the community.
- Maintain confidential records according to program guidelines.
- Train consumers annually on human rights and how to obtain assistance on human rights violations.
- Assist consumers with Transitional Assistance services through the Money Follows the person (MFP) and Acquired Brain Injury (ABI) waivers.
- Follow MRC Community Living Program manual standards, as well as other regulatory documents related to the position.
- Must report all suspected incidents of consumer sexual/physical abuse and neglect to the Disabled Person Protection Commission (DPPC).
Job Requirements
Required Education
- Bachelor's degree and/or at least two years' experience serving people with disabilities
Competencies
- Familiarity with community services, the ability to understand and implement independent living philosophy and the ability to relate and empathize with people with disabilities and help them maximize their lives is required.
- Being resourceful to solve complex issues at times.
- Objective report writing.
Preferred Experience
- Training and supervisory experience is helpful.
- Significant experience in Personal Care Attendant (PCA) services, case management services, and disability service delivery systems is preferred.
- Good communication, organization and writing skills are required.
Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical Demands. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk and/or hear. The employee is frequently required to sit; stand; walk; use hands to finger, handle or feel; and reach with hands and arms.
Travel
This position requires an employee to be on the road as a primary function. Must have a valid driver’s license and reliable transportation.
Other Duties
Note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Benefits
Tempus Unlimited offers great benefits that foster a happy fulfilling human work experience. We also have an array of growth opportunities for our employees to develop your career and enhance your experience.
- Sign on bonus
- Work/Life Balance
- Paid time off - 25 days per year for full time staff
- 14 paid Holidays
- Tempus Wellness - Medical, Dental, Dependent Care Reimbursement, FSA and HSA
- Basic Life, Short Term and Long-Term Disability
- On-site gym (Stoughton Location) and wellness initiatives
- Annual Reviews with merit-based increases
- Employee Recognition Program
- Financial Wellness - 403(b) Retirement Plan with matching
- Continuing Education, Training and Advancement opportunities
Work Authorization/Security Clearance
All offers of employment made by Tempus Unlimited are contingent upon satisfactory background check results. Pre-employment background checks will be conducted on all candidates that are offered a position at the agency in compliance with program policy as well as state and federal regulations. From time to time, these checks may be conducted on current employees to ensure compliance with all state and federal regulations and contracts.
EEO Statement
Equal Employment Opportunity is a fundamental principle at Tempus Unlimited, Inc. where employment from recruiting through the end of employment is based upon professional capabilities and qualifications without discrimination because of race, color, religion, sex, age, sexual orientation, veteran status, national origin, disability or any other characteristic as established by law. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
Job Family: Specialist
Pay Type: Hourly
Hiring Rate: 23 USD
Travel Required: Yes
Compensation details: 23-23 Hourly Wage
PI0cb04d2a4e
Position Title: Personal Care Management Skills Trainer
Location: Seekonk, MA 02771, USA• Somerset, MA 02726, USA• Fall River, MA 02720, USA• Swansea, MA 02777, USA• New Bedford, MA 02740, USA
Requisition Number: Req #252
Job Description
Tempus Unlimited, Inc. is a nonprofit organization that provides community-based services to empower children and adults with disabilities to live as independently as possible in the least restrictive environment. The agency, through its programs and services, encourages the inclusion of people with disabilities into the mainstream of society, including social, recreational, family and work activities.
A community based Senior Skills Trainer for our Personal Care Attendant Program. The Skills Trainer will educate consumers on how to successfully manage their consumer-directed hands-on care. The Senior Skills Trainer will also be primarily responsible for other skills training department wide tasks and processes.
• Bilingual English preferred in any languages
• Full time position, 35 hours a week
• Monday - Friday, 8:30 am to 4:30pm
• Travel required, cover a 60 mile radius of your home address
• Must have a valid driver's license
• Must have reliable vehicle to travel throughout assigned service area
• Mileage reimbursement
• 2 day orientation in Stoughton in person
- Follow-up on assigned functional skills training in a timely manner as determined by contract.
- Assess consumers and/or surrogate ability to manage PCA services.
- Train consumers and/or surrogates the skills needed to manage their PCA program as outlined in the Mass Health Service Agreement and according to the Personal Care Management (PCM) Contract.
- Maintain confidentiality in all consumer related issues.
- Attend in-service, supervision and staff development meetings when requested by Supervisor or Manager.
- Demonstrate a working knowledge of program policies and procedures and Mass Health regulations.
- Demonstrate a commitment to the Independent Living philosophy of consumer control.
- Must report all suspected incidents of consumer sexual/physical abuse and neglect to the Disabled Person Protection Commission (DPPC).
- Work within company policies and in accordance with the PCM Contract in order to complete and track for receipt of required documentation within required timelines.
- Assigned referrals and intake documentation
- Service Agreements and Assessments for re-evaluations
- Supportive documentation for intakes and re-evaluations as needed
- Return all phone calls from surrogates and consumers within 72 business hours
- Work within policies to complete and submit internal requirements:
- Progress Notes
- Dayforce, Outlook Schedule
- Mileage and Expense Forms
- Return all required email communications within 48 business hours.
- Follow up with Supervisor and/or Program Assistant on requests for skills training and tracking reports:
- Non-billing, overbilling and ineligible consumers
- Provide training and ongoing support for EVV
- Major problems requiring skills training
- Consumer status updates
- Intake, Quarterly and Annual Reviews
- Perform other duties as assigned by the Skills Trainer Supervisor
- Experience providing services for people with disabilities and knowledge of PCA programs is preferred.
- Experience or education in teaching or counseling is helpful.
- Knowledge of community resources and social service systems is beneficial.
- Excellent communication, organizational, and writing skills.
- Basic computer skills in Microsoft Office/Outlook and the ability to navigate databases.
- Specialized training provided as needed.
- Bachelor’s Degree preferred; GED or High School Diploma required.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk and/or hear. The employee is frequently required to sit, stand, walk, use hands to finger, handle or feel; and reach with hands and arms.
Travel:Travel is required for this position. Must have a valid driver’s license and reliable vehicle to travel within assigned service area.
Other Duties:Note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Benefits
Tempus Unlimited offers great benefits that foster a happy fulfilling human work experience. We also have an array of growth opportunities for our employees to develop your career and enhance your experience.
- Sign on bonus
- Work/Life Balance
- Paid time off - 25 days per year for full time staff
- 14 paid Holidays
- Tempus Wellness - Medical, Dental, Dependent Care Reimbursement, FSA and HSA
- Basic Life, Short Term and Long-Term Disability
- On-site gym (Stoughton Location) and wellness initiatives
- Annual Reviews with merit-based increases
- Employee Recognition Program
- Financial Wellness - 403(b) Retirement Plan with matching
- Continuing Education, Training and Advancement opportunities
Work Authorization/Security Clearance
All offers of employment made by Tempus Unlimited are contingent upon satisfactory background check results. Pre-employment background checks will be conducted on all candidates that are offered a position at the agency in compliance with program policy as well as state and federal regulations. From time to time, these checks may be conducted on current employees to ensure compliance with all state and federal regulations and contracts.
EEO Statement
Equal Employment Opportunity is a fundamental principle at Tempus Unlimited, Inc. where employment from recruiting through the end of employment is based upon professional capabilities and qualifications without discrimination because of race, color, religion, sex, age, sexual orientation, veteran status, national origin, disability or any other characteristic as established by law. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
Job Family: Associate
Job Function: Non-Supervisor
Pay Type: Hourly
Hiring Rate: 21 USD
Travel Required: Yes
Compensation details: 21-21 Hourly Wage
PIedce684f18d
Position Title: Enrollment Specialist
Location: Aliquippa, PA 15001, USA• South Hills, PA 15216, USA• Pittsburgh, PA 15218, USA• McKees Rocks, PA 15136, USA
Requisition Number: Req #287
Job Description
Tempus Unlimited, Inc. is a nonprofit organization that provides community-based services to empower children and adults with disabilities to live as independently as possible in the least restrictive environment. The agency, through its programs and services, encourages the inclusion of people with disabilities into the mainstream of society, including social, recreational, family and work activities.
This is a community-based Enrollment Specialist for our Pennsylvania Self Directed Program. The Enrollment Specialist will educate participants and their direct care workers on how to successfully enroll and utilize services under the Community HealthChoices Participant-Directed Services Program.
- $21 an hour
- 35 hours a week full time
- Monday - Friday
- 8:30am to 4:30pm
- Virtual interview and orientation
Essential Job Functions
- Accept and outreach to participant within 3 days of referral to determine how the packet will be delivered to the participant: mail, email or in person
- Provide in-person participant orientation within 15 days of referral
- Train participants and direct care workers the skills needed to enroll and manage this self-directed program
- Mandated Reporting
- Worker Safety Training
- Independent Living Philosophy
- Assist participant and direct care worker with enrollment
- Common Law Employer (CLE) enrollment paperwork including CLE Roles and Responsibilities
- Assist with DCW enrollment paperwork
- DCW Pre-Service Orientation
- Unique ID
- Background check clearances
- Provide training on EVV and timesheet submission/approval process
- Attend in-service, supervision and staff development meetings when requested by manager
- Demonstrate a working knowledge of program policies and procedures and self-directed regulations
- Demonstrate a commitment to the Independent Living philosophy of consumer control
- Musty report all suspected incidents of fraud, waste, and abuse
- Track for receipt of required documentation within required timelines:
- Enrollment documentation
- Return all phone calls from participants and DCW within 24 hours
- Work within policies to complete and submit internal requirements:
- Contact Notes
- Dayforce, Outlook Schedule
- Mileage and Expense Forms
- Follow up on requests for additional skills training by the Fiscal Management Services (FMS):
- Non-billing, overbilling
- Major problems requiring skills training
- Participant status updates
- All other duties as assigned by the Skills Trainer Manager
Qualifications
- One year experience providing services for persons with disabilities
- Experience or education in teaching is helpful
- Knowledge of community resource that participants are involved with
- Excellent communication, organizational, and writing skills
- Basic computer skills in Microsoft Office/Outlook and the ability to navigate databases
Required Education
- Bachelor’s Degree preferred; GED or High School Diploma required
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk and/or hear. The employee is frequently required to sit; stand; walk; use hands to finger, handle or feel; and reach with hands and arms.
Travel
Travel is required for this position. Must have a valid driver’s license and reliable vehicle to travel within assigned service area.
Other Duties
Note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Benefits
Tempus Unlimited offers great benefits that foster a happy fulfilling human work experience. We also have an array of growth opportunities for our employees to develop your career and enhance your experience.
- Sign on bonus
- Work/Life Balance
- Paid time off - 25 days per year for full time staff
- 14 paid Holidays
- Tempus Wellness - Medical, Dental, Dependent Care Reimbursement, FSA and HSA
- Basic Life, Short Term and Long-Term Disability
- On-site gym (Stoughton Location) and wellness initiatives
- Annual Reviews with merit-based increases
- Employee Recognition Program
- Financial Wellness - 403(b) Retirement Plan with matching
- Continuing Education, Training and Advancement opportunities
Work Authorization/Security Clearance
All offers of employment made by Tempus Unlimited are contingent upon satisfactory background check results. Pre-employment background checks will be conducted on all candidates that are offered a position at the agency in compliance with program policy as well as state and federal regulations. From time to time, these checks may be conducted on current employees to ensure compliance with all state and federal regulations and contracts.
EEO Statement
Equal Employment Opportunity is a fundamental principle at Tempus Unlimited, Inc. where employment from recruiting through the end of employment is based upon professional capabilities and qualifications without discrimination because of race, color, religion, sex, age, sexual orientation, veteran status, national origin, disability or any other characteristic as established by law. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
Job Family: Associate
Job Function: Non-Supervisor
Pay Type: Hourly
Hiring Rate: 21 USD
Travel Required: Yes
Compensation details: 21-21 Hourly Wage
PI15ec580cf952-3631
Position Title: Compliance Analyst Electronic Visit Verification
Location: Tempus Corporate Headquarters, 600 Technology Center Drive, Stoughton, Massachusetts, United States of America
Requisition Number: Req #290
Job Description
Tempus Unlimited, Inc. is a nonprofit organization that provides community-based services to empower children and adults with disabilities to live as independently as possible in the least restrictive environment. The agency, through its programs and services, encourages the inclusion of people with disabilities into the mainstream of society, including social, recreational, family and work activities.
The Tempus Electronic Visit Verification (EVV) Compliance specialist has a key role in supporting the state and the agency partners in ensuring PCA program participants are compliant with the use of EVV and the EVV policies. This role is responsible for implementing and overseeing the Tempus FI aspects of the EVV Compliance policies set forth by MassHealth and ensures Tempus FI satisfies contract requirements.
This role involves a broad range of tasks including: preparing compliance reports and dashboards for the state, agencies and internal teams, monitoring EVV compliance metrics and supporting CMS-related reviews and compliance assessments, overseeing/initiating needed changes to the PowerBI dashboard, researching non-compliance cases, assisting with corrective action plans and/or process improvements, and communicating across departments, with MassHealth and other contracted agencies. This role and associated activities will evolve as EVV compliance requirements increase with the maturity of the implementation.
- Stoughton, Massachusetts office only
- First week in person for training
- Hybrid model observed after training
Essential Job Functions
Serve as primary EVV compliance liaison between:
- EVV Project Leader
- EVV Reporting Analyst
- State program and policy teams
- EVV system vendor
- Call center and support operations
- Training and quality teams
- MassHealth
- PCM Agencies
Analytics
- Maintain and monitor EVV dashboard for EVV usage, program rules violations and other data trends
- Monitor, prepare and share compliance reports for MassHealth and the agencies—which includes analyzing the data to ensure data quality, and to monitor common themes/trends
- Prepare additional reports and present information, as needed, for senior leaders and MassHealth as necessary
Operations
- Monitor the effectiveness of current compliance procedures and tools and lead the efforts to continuously improve to achieve the needed results e.g., identifying breakdowns and root causes and communicating and implementing changes
- Support the development of any new EVV Standard Operating Procedures
- Participate in EVV governance, change-control and system enhancement discussions
- Understand barriers or root causes of why individuals are not compliant and drive remediation plans
- Work with system vendor and EVV SME to resolve technical issues affecting compliance
Research Escalations and Support Communications
- Perform compliance-related research to answer questions or determine if an issue is non-compliant
- Support requests received by MassHealth/Program Integrity Team
- Support agencies and/or work in partnership with EVV Support
- Support state-led outreach and communications related to EVV compliance expectations
- Perform escalation follow-up for non-compliant individuals as necessary
- Oversee the communication plan for EVV Compliance:
- Draft, modify, and distribute EVV compliance communications
- Send PCA non-compliance list to the EVV Support team who assist with PCA outbound calls
- Create lists for Everbridge compliance messages and collaborate with IT to monitor the process.
- Send address list to Mailing Department for warning letter preparation
- Manage all incoming/outgoing EVV compliance-related emails and escalating any observed trends or case specific
Training
- Collaborate with the training and knowledge management teams to ensure EVV guidance is accurate and contract aligned
- Provide EVV Compliance training to Tempus operations teams and other individuals as necessary
- Review EVV job aids, FAQs, scripts and training content for compliance accuracy
Risk Management
- Identify compliance risks and recommend process improvements to strengthen compliance and reduce/eliminate inefficiencies.
Competencies
- Strong understanding of compliance governance, auditing and regulatory frameworks
- Strong analytical capabilities to assess data and processes and articulate insights
- Experience leading a process and implementing continuous improvement—including researching root causes and implementing changes
- Ability to maintain and communicate in-depth knowledge of the MassHealth Compliance standards and regulations
- Experience with data tools (Excel and PowerBI)
- Methodical and diligent, outstanding planning abilities
- Strong written and oral communication skills
- Professional, friendly & understanding personality
- Ability to work independently while functioning effectively as a team member
- Self-motivated
Qualifications
- Bachelor’s Degree required (Public Administration, Health Administration, Social Services, Business or related field)
- 5-7 years' experience in compliance, healthcare administration, Medicaid, home and community-based services or similar environment
Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, and scanners.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk and/or hear. The employee is frequently required to sit; stand; walk; use hands and fingers and also must be able to reach with hands and arms. Must be able to lift up to 15 pounds at times.
Travel
Travel may be required for this position.
Other Duties
Note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Benefits
Tempus Unlimited offers great benefits that foster a happy fulfilling human work experience. We also have an array of growth opportunities for our employees to develop your career and enhance your experience.
- Sign on bonus
- Work/Life Balance
- Paid time off - 25 days per year for full time staff
- 14 paid Holidays
- Tempus Wellness - Medical, Dental, Dependent Care Reimbursement, FSA and HSA
- Basic Life, Short Term and Long-Term Disability
- On-site gym (Stoughton Location) and wellness initiatives
- Annual Reviews with merit-based increases
- Employee Recognition Program
- Financial Wellness - 403(b) Retirement Plan with matching
- Continuing Education, Training and Advancement opportunities
Work Authorization/Security Clearance
All offers of employment made by Tempus Unlimited are contingent upon satisfactory background check results. Pre-employment background checks will be conducted on all candidates that are offered a position at the agency in compliance with program policy as well as state and federal regulations. From time to time, these checks may be conducted on current employees to ensure compliance with all state and federal regulations and contracts.
EEO Statement
Equal Employment Opportunity is a fundamental principle at Tempus Unlimited, Inc. where employment from recruiting through the end of employment is based upon professional capabilities and qualifications without discrimination because of race, color, religion, sex, age, sexual orientation, veteran status, national origin, disability or any other characteristic as established by law. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
Job Family: Professionals
Job Function: Non-Supervisor
Pay Type: Hourly
Travel Required: No
PIe92e2af10ad8-3631
Position Title: Regional Liaison
Location: Salem Office, 9A COLBY STREET, Salem, Massachusetts, United States of America
Requisition Number: Req #291
Job Description
Tempus Unlimited, Inc. is a nonprofit organization that provides community-based services to empower children and adults with disabilities to live as independently as possible in the least restrictive environment. The agency, through its programs and services, encourages the inclusion of people with disabilities into the mainstream of society, including social, recreational, family and work activities.
The in-person face to face Regional Liaison is primarily responsible for working as liaison in the Salem office assisting Consumers and Personal Care Attendants (PCA) with inquiries and problem resolution. This role will extend to providing general in-person support to visitors for questions and documentation related to the overall Fiscal Intermediary (FI) program. The regional liaison will also be trained and capable of providing training and support for the Tempus EVV solution. Finally, the Regional Liaison will coordinate with the Consumer Advisory Board coordinator to address concerns and review opportunities within that region. Assure ongoing compliance with Tempus quality and FI contract requirements.
- Full time position, 35 hours a week
- In person role every day
- Monday - Friday, 8:30 am to 4:30pm
- 2 day required orientation is held in Stoughton, Massachusetts
Essential Functions
- Act as a liaison between Consumers/Participants and/or PCAs/DCWs and Tempus
- Respond to Consumer/ Participant and/or PCA/DCW inquiries and complaints
- Provide in-person assistance, either scheduled or ad-hoc, related to FI documentation or program related questions
- Help resolve inaccuracies or discrepancies related to reporting of activity time
- Work with applicable parties to determine PA/WA status and if new PA/WA needs to be requested
- Work with applicable parties to address and resolve PCA/DCW payment issues
- Respond to issues that have been escalated by Consumers/Surrogates/Administrative Proxies/Waiver
Participants and/or PCAs/DCWs. - Receive visitors and determine their needs and direct them to the appropriate person
- Maintain visitor and ID badge register. Issue ID badges where appropriate
- Deal with inquiries and provide accurate information
- Perform administrative work, including supporting other departments, as needed and as time allows.
- Must report all suspected incidents of consumer sexual/physical abuse and neglect to the Disabled Person Protection Commission (DPPC).
Job Requirements
Competencies
- Fluency in Spanish or other languages a plus
- Experience with Excel and Spreadsheets
- Professional, friendly & understanding personality
- Punctuality and dependability
- Ability to work efficiently as a team player as well as individually with minimal direction
- Self-motivation
- Ability to consistently maintain and build positive working relationships
- Excellent organizational skills
- Ability to multi-task and meet deadlines
- Familiarity with office machines, equipment and software
- Ability to respect and maintain confidentiality
- Attention to accuracy and detail
- Strong interpersonal and analytical skills
Required Education
- High School Diploma
Preferred Experience
- Proficiency in Microsoft Office software
Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job:
While performing the duties of this job, the employee is regularly required to talk and/or hear. The employee is frequently required to sit; stand; walk; use hands to finger, handle or feel; and reach with hands and arms.
Travel
Some travel may be required for this position to ensure regional coverage.
Other Duties
Note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Benefits
Tempus Unlimited offers great benefits that foster a happy fulfilling human work experience. We also have an array of growth opportunities for our employees to develop your career and enhance your experience.
- Sign on bonus
- Work/Life Balance
- Paid time off - 25 days per year for full time staff
- 14 paid Holidays
- Tempus Wellness - Medical, Dental, Dependent Care Reimbursement, FSA and HSA
- Basic Life, Short Term and Long-Term Disability
- On-site gym (Stoughton Location) and wellness initiatives
- Annual Reviews with merit-based increases
- Employee Recognition Program
- Financial Wellness - 403(b) Retirement Plan with matching
- Continuing Education, Training and Advancement opportunities
Work Authorization/Security Clearance
All offers of employment made by Tempus Unlimited are contingent upon satisfactory background check results. Pre-employment background checks will be conducted on all candidates that are offered a position at the agency in compliance with program policy as well as state and federal regulations. From time to time, these checks may be conducted on current employees to ensure compliance with all state and federal regulations and contracts.
EEO Statement
Equal Employment Opportunity is a fundamental principle at Tempus Unlimited, Inc. where employment from recruiting through the end of employment is based upon professional capabilities and qualifications without discrimination because of race, color, religion, sex, age, sexual orientation, veteran status, national origin, disability or any other characteristic as established by law. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
Job Family: Associate
Job Function: Non-Supervisor
Pay Type: Hourly
Hiring Rate: 21 USD
Travel Required: Yes
Compensation details: 21-21 Hourly Wage
PI33ffd400ee11-3631
Position Title: PCM Skills Training Department - Associate - PCM Skills Training Department
Location: Fall River, MA 02720, USA• Seekonk, MA 02771, USA• Westport, MA 02790, USA• Swansea, MA 02777, USA• Fall River, MA 02724, USA
Requisition Number: Req #292
Job Description
Tempus Unlimited, Inc. is a nonprofit organization that provides community-based services to empower children and adults with disabilities to live as independently as possible in the least restrictive environment. The agency, through its programs and services, encourages the inclusion of people with disabilities into the mainstream of society, including social, recreational, family and work activities.
A community based Senior Skills Trainer for our Personal Care Attendant Program. The Skills Trainer will educate consumers on how to successfully manage their consumer-directed hands-on care. The Senior Skills Trainer will also be primarily responsible for other skills training department wide tasks and processes.
• Bilingual English preferred in any languages
• Full time position, 35 hours a week
• Monday - Friday, 8:30 am to 4:30pm
• Travel required, cover a 60 mile radius of your home address
• Must have a valid driver's license
• Must have reliable vehicle to travel throughout assigned service area
• Mileage reimbursement
• 2 day orientation in Stoughton in person
Essential Job Functions- Follow-up on assigned functional skills training in a timely manner as determined by contract.
- Assess consumers and/or surrogate ability to manage PCA services.
- Train consumers and/or surrogates the skills needed to manage their PCA program as outlined in the Mass Health Service Agreement and according to the Personal Care Management (PCM) Contract.
- Maintain confidentiality in all consumer related issues.
- Attend in-service, supervision and staff development meetings when requested by Supervisor or Manager.
- Demonstrate a working knowledge of program policies and procedures and Mass Health regulations.
- Demonstrate a commitment to the Independent Living philosophy of consumer control.
- Must report all suspected incidents of consumer sexual/physical abuse and neglect to the Disabled Person Protection Commission (DPPC).
- Work within company policies and in accordance with the PCM Contract in order to complete and track for receipt of required documentation within required timelines.
- Assigned referrals and intake documentation
- Service Agreements and Assessments for re-evaluations
- Supportive documentation for intakes and re-evaluations as needed
- Return all phone calls from surrogates and consumers within 72 business hours
- Work within policies to complete and submit internal requirements:
- Progress Notes
- Dayforce, Outlook Schedule
- Mileage and Expense Forms
- Return all required email communications within 48 business hours.
- Follow up with Supervisor and/or Program Assistant on requests for skills training and tracking reports:
- Non-billing, overbilling and ineligible consumers
- Provide training and ongoing support for EVV
- Major problems requiring skills training
- Consumer status updates
- Intake, Quarterly and Annual Reviews
- Perform other duties as assigned by the Skills Trainer Supervisor
- Experience providing services for people with disabilities and knowledge of PCA programs is preferred.
- Experience or education in teaching or counseling is helpful.
- Knowledge of community resources and social service systems is beneficial.
- Excellent communication, organizational, and writing skills.
- Basic computer skills in Microsoft Office/Outlook and the ability to navigate databases.
- Specialized training provided as needed.
- Bachelor’s Degree preferred; GED or High School Diploma required.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk and/or hear. The employee is frequently required to sit, stand, walk, use hands to finger, handle or feel; and reach with hands and arms.
Travel:Travel is required for this position. Must have a valid driver’s license and reliable vehicle to travel within assigned service area.
Other Duties:Note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Benefits
Tempus Unlimited offers great benefits that foster a happy fulfilling human work experience. We also have an array of growth opportunities for our employees to develop your career and enhance your experience.
- Sign on bonus
- Work/Life Balance
- Paid time off - 25 days per year for full time staff
- 14 paid Holidays
- Tempus Wellness - Medical, Dental, Dependent Care Reimbursement, FSA and HSA
- Basic Life, Short Term and Long-Term Disability
- On-site gym (Stoughton Location) and wellness initiatives
- Annual Reviews with merit-based increases
- Employee Recognition Program
- Financial Wellness - 403(b) Retirement Plan with matching
- Continuing Education, Training and Advancement opportunities
Work Authorization/Security Clearance
All offers of employment made by Tempus Unlimited are contingent upon satisfactory background check results. Pre-employment background checks will be conducted on all candidates that are offered a position at the agency in compliance with program policy as well as state and federal regulations. From time to time, these checks may be conducted on current employees to ensure compliance with all state and federal regulations and contracts.
EEO Statement
Equal Employment Opportunity is a fundamental principle at Tempus Unlimited, Inc. where employment from recruiting through the end of employment is based upon professional capabilities and qualifications without discrimination because of race, color, religion, sex, age, sexual orientation, veteran status, national origin, disability or any other characteristic as established by law. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
Job Family: Associate
Pay Type: Hourly
Travel Required: Yes
PI144e86644d56-3631
Position Title: Part Time Overnight Individual and Home Support
Location: Fall River, MA 02720, USA
Requisition Number: Req #284
Job Description
Tempus Unlimited, Inc. is a nonprofit organization that provides community-based services to empower children and adults with disabilities to live as independently as possible in the least restrictive environment. The agency, through its programs and services, encourages the inclusion of people with disabilities into the mainstream of society, including social, recreational, family and work activities.
As an Overnight Individual and Home Support worker you will be assisting Consumer in a variety of ways that enable them to live independently in their community. Tempus takes a person-centered approach to all services. This is a part time overnight with some awake and asleep.
- $20 an hour
Thursday and Friday, 12am to 6am every other week
- 12 hours over two weeks
- PCA and IHS experience required
- Hoyer lift experience required
- 2-day orientation in Stoughton office
Travel
- Must have a valid driver's license
- Reliable transportation
Essential Job Functions (as determined by the supervisor)
- ADL Tasks
- Cleaning: maintaining cleanliness throughout the home as needed, i.e.: dusting, wiping down counters, sweeping, vacuuming, dishes. Bathroom: disinfect toilets and sinks, wash floors.
- Laundry: wash, dry, fold, and put away clothes, towels and bedding
- Assist Consumer with the administering and taking of daily medications.
- Meal Prep / Cooking: Consult with Consumer about types of food he enjoys and plan weekly menus. Work together to create a grocery list within his budget, and encourage healthy choices.
- Shopping: Establish a system for replacing household supplies from local stores in a timely manner.
- Adaptive Equipment: Consumer uses the following adaptive equipment that staff will need to become familiar with and use on a regular basis:
- Hoyer lifts (both motorized and manual)
- Motorized wheelchair
- Adjustable bed / bed rails
- Automatic door openers
- Other
- Support overall mission and objectives of Tempus Unlimited
- Must report all suspected incidents of consumer sexual abuse, physical abuse and neglect to the Disabled Person Protection Commission (D.P.P.C.).
- Perform other duties as assigned by Supervisor or designee.
Competencies
- Familiarity with community services, the ability to understand and implement independent living philosophy and the ability to relate and empathize with people who have disabilities and help them maximize their lives is required.
- Being resourceful to solve complex issues at times.
- Objective report writing. Staff will be required to update a task sheet for each shift in a communication log.
- Must report all suspected incidents of consumer sexual/physical abuse and neglect to the Disabled Person Protection Commission (DPPC).
- ISS shifts will require calling in to track your time at the beginning and end of your duration.
Preferred Experience
- Experience in Home Support Services.
- Good communication, organization and writing skills are required.
Required Education and Certifications
- High School degree and/or experience serving people with disabilities.
- CPR / First Aid Certification.
Work Environment
- Consumer’s home environment, local community
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk and/or hear. The employee is frequently required to sit; stand; walk; use hands to finger, handle or feel; and reach with hands and arms.
Other Duties
Note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Work Authorization/Security Clearance
All offers of employment made by Tempus Unlimited are contingent upon satisfactory background check results. Pre-employment background checks will be conducted on all candidates that are offered a position at the agency in compliance with program policy as well as state and federal regulations. From time to time, these checks may be conducted on current employees to ensure compliance with all state and federal regulations and contracts.
EEO Statement
Equal Employment Opportunity is a fundamental principle at Tempus Unlimited, Inc. where employment from recruiting through the end of employment is based upon professional capabilities and qualifications without discrimination because of race, color, religion, sex, age, sexual orientation, veteran status, national origin, disability or any other characteristic as established by law. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
Job Family: Assistant
Job Function: Non-Supervisor
Pay Type: Hourly
Hiring Rate: 20 USD
Travel Required: Yes
Compensation details: 20-20 Hourly Wage
PI6e5c0eba8ea4-37344-39814355
We specialize in Healthcare, IT, Business Support, and Professional & Craft/Light Industrial ecosystems.
Founded in March 1996, we have a presence in all 50 States.
Tryfacta has Ranked number 1 as one of the fastest-growing companies by Inc.
Magazine (Inc.
5000)! Tryfacta is certified by the Joint Commission for Healthcare Staffing Services & has numerous ISO Certifications that capture our commitment to continuous improvement.
Job Summary: Tryfacta is seeking an Assistant Director of Nursing for our client in Pittsburgh, PA 15237.
This is a temporary contract assignment.
If you meet the qualifications listed below and are interested, please Apply Now! Position Title: Assistant Director of Nursing Location: Pittsburgh, PA 15237 Duration: 3 months Work Schedule: 40 hours/week Pay rate: $40.98/hr Summary: The incumbent assists the Director of Nursing in planning, organizing, developing, and directing the day-to-day functions of the Nursing Department, in accordance with the Professional Nursing Law and current Federal, state, and local standards, guidelines, and regulations that govern the facility.
Responsibilities for this position include, but are not limited to: Supervises and directs assigned units, coordinates and delegates duties on all shifts, and assists in coordinating interdisciplinary health care delivery of resident care services.
Communicates clearly and concisely, both verbally and in writing.
Participates in facility surveys and inspections by government agencies.
Serves on committees such as Infection Control, Quality Assurance, and Safety.
Makes daily rounds to ensure nursing personnel meet standards; reports findings to the Director of Nursing.
Monitors time and attendance, recommends disciplinary action, and completes performance appraisals.
Oversees accurate completion of MDS forms within timeframes.
Maintains confidentiality of resident information and ensures residents' rights are protected.
Ensures discipline is administered fairly and without discrimination.
Oversees QA audits and ensures corrective actions are taken.
Monitors nursing care to ensure residents are treated with dignity and respect.
Reviews complaints and grievances; assists in investigations and implements corrective actions.
Investigates allegations of abuse or misappropriation of property; reports findings.
Assists in developing and reviewing plans of correction for deficiencies noted during surveys.
Assesses residents' needs and staff competencies to ensure continuity of care.
Evaluates delivery of resident care using reports, records, observation, and feedback.
Functions as manager in charge of Nursing Department or Regional Center when directed.
Ensures reports and evaluations are accurate and timely; makes recommendations.
Performs related duties as assigned by the Director of Nursing.
To be considered for this position, you should have: [Skills, Education, or Experience] Knowledge, Skills, and Abilities: Knowledge of nursing and medical practices, laws, and regulations governing long-term care.
Principles and practices of supervision.
Ability to incorporate new methods into existing practices.
Skill in managing and directing a large, culturally diverse workforce.
Ability to interpret financial and statistical reports.
Ability to work with ill, disabled, elderly, and emotionally upset individuals.
Ability to plan, organize, and evaluate care quality.
Qualifications: Education: Bachelor's Degree in Nursing + 2 years supervisory/management experience in long-term care or healthcare facility; OR Associate Degree/Diploma in Nursing + 4 years supervisory/management experience in long-term care or healthcare facility.
Must possess a current license to practice as a Registered Nurse in Pennsylvania.
Essential Functions: Supervises and directs units, coordinates duties, and assists in interdisciplinary care.
Participates in surveys and inspections.
Makes daily rounds to ensure compliance with nursing standards.
Monitors attendance, recommends disciplinary actions, and prepares appraisals.
Oversees completion of MDS forms.
Ensures fair administration of discipline.
Oversees QA audits and corrective actions.
Reviews complaints and assists in investigations.
Investigates abuse allegations and reports findings.
Assists in developing plans of correction for deficiencies.
Assesses residents' needs and staff competencies.
Evaluates care delivery and functions as manager when directed.
Tryfacta is an Equal Opportunity/Affirmative Action Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
