Nlc Directory Jobs in Usa
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Job Title: Desktop Support Manager
Skills: Pix boot, SCCM/ Intune, Active Directory 360 issues, BitLocker, MFA & Google DUO, autopilot, People management
Experience: 15+ Years
Location: Southfield, Michigan, United States
Job Type: Fulltime
We at Coforge are hiring for Desktop Support Manager with the following skills:
- Deskside Support Associate – Experienced Deskside Support professional with 15+ years of hands-on experience providing end-user support for laptops and desktops, including imaging, hardware/software troubleshooting, printer issue resolution, shipping, field services, and receiving IT equipment.
- Strong expertise in device imaging using PXE Boot, SCCM, and Intune, along with resolving Active Directory (Azure AD / AD 360) related issues. Proficient in security and access management tools including BitLocker, MFA, and Google Duo.
- Proven Team Lead and People Management experience, including mentoring junior technicians, assigning tasks, monitoring SLAs, and acting as an escalation point for complex technical issues. Demonstrated ability to coordinate with cross‑functional teams, manage on‑site support operations, and ensure high levels of customer satisfaction while meeting business and compliance requirements.
- Experience with autopilot.
- Experience in resolving Level 1 / Level 2 password, access & general laptop issues.
- Must have experience in supporting hybrid/Remote users in a large enterprise environment.
- Graduation or equivalent degree is mandatory.
Job Description:
L1 Service Desk Analyst (5–6 Years Experience)
NOTE: Candidate must speak both English and Spanish
Resource required in Minneapolis who can travel if needed or at least once a week
Start- immediate
full time remote - with ability to travel if needed or can go to Sleepy Eye once a week.
Duration-1 year
Role Overview
• Act as the first point of contact for all IT-related incidents, service requests, and user inquiries
• Deliver high-quality, customer-focused support across enterprise IT environments
• Ensure first-call resolution wherever possible and effective escalation when required
Key Responsibilities
• Provide Level 1 technical support via phone, email, chat, and self-service portal
• Log, categorize, prioritize, and resolve incidents and service requests in the ITSM tool
• Troubleshoot issues related to:
o Windows and macOS end-user devices
o Microsoft 365 (Outlook, Teams, OneDrive, SharePoint)
o Active Directory (password resets, account unlocks, group access)
o VPN, network connectivity, Wi-Fi, and printer issues
• Perform initial diagnosis and resolution using knowledge articles and SOPs
• Escalate unresolved incidents to L2/L3 teams with accurate documentation
• Follow ITIL-based incident, request, and problem management processes
• Meet or exceed defined SLAs, OLAs, and KPIs (FCR, AHT, CSAT)
• Provide user communication and status updates throughout the ticket lifecycle
• Participate in shift handovers and knowledge sharing sessions
• Identify recurring issues and suggest improvements or automation opportunities
• Support new user onboarding/offboarding tasks as per SOPs
• Assist in major incident calls by handling communications and ticket updates
Technical Skills & Experience
• 5–6 years of experience in an Enterprise IT Service Desk / End User Support role
• Strong hands-on experience with:
o Windows 10/11 and macOS
o Microsoft 365 & Teams administration basics
o Active Directory and Azure AD fundamentals
o Basic networking concepts (DNS, DHCP, TCP/IP, VPN)
• Experience with ITSM tools such as ServiceNow, Freshservice, ManageEngine, or similar
• Familiarity with remote support tools and endpoint management solutions
• Exposure to VDI, MFA, and endpoint security tools is a plus
Process & Compliance
• Good understanding of ITIL v3 / ITIL 4 processes
• Adherence to security, compliance, and access control policies
• Experience working in SLA-driven, 24×7 or shift-based environments
NOTE: Candidate must speak both English and Spanish
Resource required in Minneapolis who can travel if needed or at least once a week
Start- immediate
full time remote - with ability to travel if needed or can go to Sleepy Eye once a week.
Duration-1 year
Senior Real-Time Graphics Developer:
Bristol, CT (Hybrid – Onsite Monday–Thursday, Remote Friday)
Optomi, in partnership with a leading broadcast media organization, is seeking a Senior Real-Time Graphics Developer to support live production graphics and animation initiatives. This individual will be responsible for designing, developing, and deploying high-quality real-time graphics for live broadcast environments, working closely with production teams and technical partners to ensure seamless on-air execution.
This role offers the opportunity to contribute to high-profile live productions, drive innovation in real-time graphics systems, and collaborate with a highly creative and technical team.
What Type of Experience the Right Candidate Has:
- 8+ years of experience designing graphics for live broadcast or production environments
- Expert-level experience working with real-time broadcast graphics platforms (Vizrt preferred)
- Strong understanding of broadcast production technology and control room workflows
- Proven ability to create high-quality animation, typography, and graphics packages
- Experience building and maintaining graphics directories, templates, and production workflows
- Ability to mentor teammates and collaborate effectively with technical and creative stakeholders
- Portfolio or demo reel showcasing broadcast graphics and animation work
Responsibilities of the Right Candidate:
- Design, develop, and deploy real-time graphics and animation packages for live production environments
- Build, maintain, and update graphics directories and templates
- Collaborate with production and engineering teams to ensure graphics systems perform seamlessly during broadcasts
- Develop and improve graphics workflows, tools, and automation processes
- Troubleshoot graphics systems and provide technical support during live productions
- Translate creative direction and production needs into effective visual graphics solutions
- Mentor and support teammates in graphics development and workflow optimization
What the Right Candidate Will Enjoy:
- Working in a fast-paced, creative broadcast production environment
- Designing and deploying cutting-edge real-time graphics for live programming
- Collaborating with cross-functional teams including production, engineering, and creative teams
- Contributing to the development of workflows, graphics systems, and animation packages
- A hybrid schedule with remote Fridays
UPMC is committed to investing in nurses like you –financially, personally, and professionally –starting on day one of your career. From tackling student loans to advancing your career later in life, UPMC is the partner you need to succeed and thrive in your nursing career. Here’s how we support our nurses:
- Generous Sign-On Bonus of up to $15,000* (*Amount and eligibility based on type of nursing role and candidate experience)
- Up to five and a half weeks of Paid Time Off annually, plus seven paid holidays each year
- Dedicated career ladders, including a brand-new nursing career ladder added just this year, allowing you to achieve your highest potential while rewarding you for your experience and advanced education.
- Tuition reimbursement of up to $6,000 per academic year at any accredited institution, available to employees and their dependents (plus discounts for UPMC employees including no cost RN-BSN/MSN options!)
The Senior Professional Staff Nurse II is a Registered Nurse, a member of the care delivery team, and responsible for seeking opportunities to assist in changing practice through process improvement. The Senior Professional Staff Nurse II is responsible to set the standards for the level and quality of care. The Senior Professional Staff Nurse II has responsibility, authority and accountability for the provision of nursing care. The Senior Professional Staff Nurse II manages and provides patient care activities for a group of patients and their families through the application of independent judgment, communication and collaboration with all team members. The role of the Senior Professional Staff Nurse II encompasses leadership, partnership, collaboration and supervision. The Senior Professional Staff Nurse II establishes and maintains collaborative relationships with physicians, other health care providers, patients and their families, to achieve desired patient outcomes throughout the continuum of care. The Senior Professional Staff Nurse II demonstrates a commitment to the community and to the nursing profession.
Responsibilities:
- Admitting/prepping patients for surgical procedures.
- Recovering patients from anesthesia after surgery.
- Providing discharge instructions to patients and support person.
- Care for patients in extended stay waiting for inpatient bed.
- Collaborating with other members of the team to ensure the unit meets all regulatory standards.
Work Schedule: Day/evening with a variety of shift start times, including 8, 10- and 12 hour shifts. Night, weekends and holidays covered by staff on-call when needed.
- Minimum 3 years experience. BSN preferred.
- Annual completion of a professional contributions selected from department, hospital or system goals, and approved by Unit Director AND either: UPMC approved nursing certification required within 1 year of hire/transfer and must be maintained OR Certification not required if Master's in nursing or DNP is held. If a BSN is held, a Master's degree in a related field may be substituted in lieu of Certification.
- The individual must be able to demonstrate the knowledge and skills necessary to provide care and/or interact appropriately to the ages of the patients served by his/her assigned unit as specified below.
- They must also demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirements relative to his/her age-specific needs and to provide the care needs as described in the department policy and procedures.
- Must obtain a Solid/Strong/Good or higher on a Professional Staff Nurse Performance Evaluation to be promoted to this level. Must maintain a Solid/Strong/Good or higher on annual performance evaluation to maintain status.
- Ability to establish and maintain positive, caring relationships with executives, managers, physicians, non-physician providers, ancillary and support staff, other departments, and patients/families.
- Ability to work productively and effectively within a complex environment, handle multiple/changing priorities and specialized equipment. Exemplary clinical judgment with critical thinking, analytical and problem solving abilities required as related to various aspects of patient care. Critical thinking skills necessary to exercise and to lead others in application of the nursing process.
- Mobility and visual manual dexterity. Physical stamina for frequent walking, standing, lifting and positioning of patients.
Licensure, Certifications, and Clearances:
Additional License RequirementsAnnual completion of a professional contributions selected from department, hospital or system goals, and approved by Unit Director AND either: UPMC approved nursing certification required within 1 year of hire/transfer and must be maintained OR Certification not required if Master's in nursing or DNP is held.If a BSN is held, a Master's degree in a related field may be substituted in lieu of Certification.CPR required based on AHA standards that include both a didactic and skills demonstration component within 30 days of hireCurrent licensure as a Registered Professional Nurse either in the state where the facility is located or in a state covered by a licensure compact agreement with the state where the facility is located.
- Advanced Cardiac Life Support (ACLS)
- Basic Life Support (BLS) OR Cardiopulmonary Resuscitation (CPR)
- Pediatric Advanced Life Support (PALS)
- Registered Nurse (RN)
- Act 31 Child Abuse Reporting with renewal
- Act 33 with renewal
- Act 34 with renewal
- Act 73 FBI Clearance with renewal
*Current licensure either in the state where the facility is located or, if the facility is in a state covered by the multistate Nursing Licensure Compact (NLC) agreement, a multistate license issued by a participating NLC state. Hires and current employees working on an out-of-state NLC license who later change their residency to the state where the facility is also located will have 60 days upon changing their residency to apply for licensure within that state.
UPMC is an Equal Opportunity Employer/Disability/Veteran
UPMC Jameson is currently hiring a full-time Professional Staff Nurse to support the Emergency Department!
UPMC is dedicated to providing each patient with the right care, in the right way, at the right time, every time. Our Registered Nurses are essential partners in that mission, enhancing the patient experience at UPMC with positivity and integrity. Join us as we provide Life Changing Medicine to our community.
This position is eligible for up to a generous $15,000 Sign-On Bonus with a 2-year commitment for experienced Registered Nurses with more than 1 year of experience!
Graduate Nurses that are eligible for the State Board Licensure and Professional Staff Nurses with nursing experience will be considered for this position. UPMC is proud to be a leader in nursing education and training by offering a residency program for new nurses.
UPMC is committed to investing in nurses like you – financially, personally, and professionally – starting on day one of your career. From tackling student loans to advancing your career later in life, UPMC is the partner you need to succeed and thrive in your nursing career.
Here’s how we support our nurses:
- Generous Sign-On Bonus of up to $20,000
- UPMC’s Monthly Loan Repayment program, exclusively for 2025 nursing graduates, offering $20,000* in loan repayment paid over three years (*Eligible flex full-time RN roles to receive prorated amount)
- Up to five and a half weeks of Paid Time Off annually, plus seven paid holidays each year
- Dedicated career ladders allowing you to achieve your highest potential while rewarding you for your experience and advanced education.
- Tuition reimbursement of up to $6,000 per academic year at any accredited institution, available to employees and their dependents (plus discounts for UPMC employees including no cost RN-BSN/MSN options!)
The Professional Staff Nurse is a valued step in the UPMC nursing career ladder, with opportunities for advancement and continued growth. Apply today!
Final candidates will be selected for a job title within the career ladder that reflects level of education, experience and manager discretion at time of offer.
Responsibilities:
- Develops and maintains productive working relationships internally and externally by demonstrating accountability for actions, enthusiasm, motivation and commitment to patients and colleagues. Demonstrates an understanding of cultural differences and holds peers accountable for healthy relationships. Maintains a conscious balance between work and personal life. Models safe work hours, time management and healthy lifestyle. Communicates with peers and management any safety hazards identified in the workplace.
- Demonstrates knowledge of adult learning principles (and/or teaching children if applicable) and applies in teaching of patients, families, students and new staff. Provides detailed and appropriate teaching to patients and families to effectively guide them through the episode of care as well as transition to another level of care and/or home. Supports the development of students, new staff and colleagues, may serve as a preceptor. Creates an environment of open dialogue, inquiry and continuous development by asking for feedback and improving practice.
- Applies the nursing process within the framework of Relationship Based Care to create a healing environment. Formulates daily goals and a plan of care for patients that involves the patient as partner and considers the individual needs of the patient in a holistic manner. Demonstrates critical thinking in the identification of clinical, social, safety, psychological and spiritual issues for the patient care within an episode of care. Practices solid communication skills, and is able to articulate and translate the patient's condition to other care providers and to negotiate and make recommendations for changes in patient care and unit practices. Patient documentation is comprehensive and promotes communication between caregivers. Incorporates national professional organization as well as business unit and health system's goals to improve patient safety, quality and satisfaction.Creates a caring and compassionate patient focused experience by building healing relationships with patients, families and colleagues.
- Demonstrates accountability for professional development that improves the quality of professional practice and the quality of patient care. Actively participates in unit-based shared governance, goal setting and supports the change and transition process to improve quality of care and the practice environment. Serves as a highly engaged and full partner on the care team and responds willingly to care team member needs for assistance and partnership. Participates in work that improves patient care and the professional practice environment. Adapts to change and demonstrates flexibility with the change process.
- Actively participates in department or unit-specific quality improvement efforts. Identifies opportunity for quality improvement to colleagues and management. Takes personal responsibility in improving patient satisfaction with the quality of care and service. Utilizes research and evidence-based practice to support improvement in clinical care: identifies research issues or articles related to clinical specialty or areas of interest, discusses opportunities for quality improvement at multidisciplinary rounds, and influences patients' plans of care.
The individual must be able to demonstrate the knowledge and skills necessary to provide care and/or interact appropriately to the ages of the patients served by his/her assigned unit as specified below. They must also demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patients status and interpret the appropriate information needed to identify each patients requirements relative to his/her age-specific needs and to provide the care needs as described in the department policy and procedures.
- Zero to two years of experience.
- BSN preferred.
- Ability to establish and maintain positive, caring relationships with executives, managers, physicians, non-physician providers, ancillary and support staff, other departments, and patients/families.
- Ability to work productively and effectively within a complex environment, handle multiple/changing priorities and specialized equipment.
- Good clinical judgment with critical thinking, analytical and problem solving abilities required as related to various aspects of patient care.
- Critical thinking skills necessary to exercise and to lead others in application of the nursing process.
- Mobility and visual manual dexterity.
- Physical stamina for frequent walking, standing, lifting and positioning of patients.
***UPMC offers a variety of flexible options, in addition to traditional rotating/flexible shifts, special programs exist to work primarily night shifts or weekend shifts with a premium pay differential. Employees hired as or who choose to transition into one of these programs at a later time must have at least 6 months of nursing experience to qualify and may be required to complete any necessary orientation during regular business hours. If you are interested in these programs, please alert your recruiter when you are contacted for an interview.***
Licensure, Certifications, and Clearances:
UPMC approved national certification preferred. Current licensure as a Registered Professional Nurse either in the state where the facility is located or in a state covered by a licensure compact agreement with the state where the facility is located. CPR required based on AHA standards that include both a didactic and skills demonstration component within 30 days of hire. Graduate nurses must complete licensure examination within SIX MONTHS of hire or within one year of graduation, whichever comes first. Though temporary permits are valid for one year from the date of graduation, not one year from issue of permit (or until the results of the examination are known at which time it becomes null and void), UPMC requires that GNs take the licensure examination within 6 months of their start date or they will be terminated or demoted from the GN position, at the discretion of the BU.
- Advanced Cardiac Life Support (ACLS)
- Basic Life Support (BLS) OR Cardiopulmonary Resuscitation (CPR)
- NIH Stroke Scale (NIH)
- Pediatric Advanced Life Support (PALS)
- Registered Nurse (RN) OR Temporary Practice Permit (TPP)
- Act 33 with renewal
- Act 34 with renewal
- Act 73 FBI Clearance with renewal
*Current licensure either in the state where the facility is located or, if the facility is in a state covered by the multistate Nursing Licensure Compact (NLC) agreement, a multistate license issued by a participating NLC state. Hires and current employees working on an out-of-state NLC license who later change their residency to the state where the facility is also located will have 60 days upon changing their residency to apply for licensure within that state.
UPMC is an Equal Opportunity Employer/Disability/Veteran
Join UPMC Shadyside's Surgical Float Pool!
Are you an experienced Registered Nurse interested in working within our Surgical Departments? Do you enjoy using your years of experience to provide life-changing medicine to our surgical population?
UPMC Shadyside, a Magnet-designated facility, is currently hiring a Registered Nurse to support the Surgical Unit's Float Pool. These units include 3 Main, 3 West, and 4 Main. (Must have 6 months of RN experience.)
Surgical Float Pool nurses receive an extra 10% included in their base pay!
Sign-On Bonus: $15,000 for nurses with less than one year of RN experience/$20,000 for registered nurses with at least one year of RN experience
About the Units:
- 4 Main - Surgical oncology nursing encompasses patients who are recovering from post-surgical procedures for the treatment of life-altering cancers. These surgical procedures include cytoreductive (debulking) surgery and hyperthermic intraperitoneal chemotherapy treatment, whipple procedures, colon resections, liver resections, and other abdominal/rectal procedures. Nurses on 4main are exposed to many different types of tubes and drains that our patients experience in their post-surgical phase. These drains include (but are not limited to) wound vacs, ileostomies, colostomies, feeding tubes, jackson pratt (JP) drains, pigtail catheters, and chest tubes. Patients on 4main require staff members that are highly motivated, encouraging, and driven to provide patients with the best possible experiences and outcomes.
- 3 West - This is an Orthopedic unit that specializes in total joint replacement, orthopedic oncology surgical services, spine surgery, sports injuries, and a wide range of medical management. New and experienced nurses will experience an exciting range of services including wound care, surgical recovery, patient education, and the opportunity to see motivated patients work to get back on their feet through physical therapy and other nursing modalities. Our unit works collaboratively with all members of the care team and participates in “care coordination” where the nurse is a critical part of the patient’s discharge planning
- 3 Main - This is a 38-bed surgical unit caring for post-op cardiovascular and cardiothoracic patients. We care for high acuity patients recovering from open heart surgery, pacemaker insertion, aneurysms, and various thoracic and vascular surgeries. 3 Main a teaching unit with a dynamic learning environment, where nurses will gain experience with chest tubes, trachs, monitors, pacemakers, and arrhythmia IV drips. 3 Main is fast-paced and team-oriented, and serves as Shadyside's cardiac step-down unit.
Here's how we support our nurses:
- Generous Sign-On Bonus of up to $20,000 (*Amount and eligibility based on type of nursing role and candidate experience).
- Up to five and a half weeks of Paid Time Off annually, plus seven paid holidays each year.
- Dedicated career ladders allowing you to achieve your highest potential while rewarding you for your experience and advanced education.
- Tuition reimbursement of up to $6,000 per academic year at any accredited institution, available to employees and their dependents (plus discounts for UPMC employees including no-cost RN-BSN/MSN options!).
UPMC’s Nursing Career Ladder:
- Growth Opportunities: From Professional Staff Nurse to Expert Nurse and beyond.
- Tailored Compensation: Based on qualifications and individual preferences. The final job title and rate of pay will be based upon both individual qualifications and candidate choice.
- Total Rewards Package: Discuss choices during the offer process.
- Starting Pay: Non-BSN Professional Staff Nurse begins at $37.00.
Responsibilities:
Builds Relationships:
- Foster positive relationships with colleagues and patients.
- Understand cultural differences and promote healthy interactions.
- Maintain work-life balance and prioritize safety.
Effective Teaching:
- Apply adult learning principles to educate patients, families, and staff.
- Guide patients through care transitions and provide detailed teaching.
- Support colleagues’ development and create an open learning environment.
Holistic Patient Care:
- Use the nursing process within Relationship Based Care.
- Set daily goals and consider individual patient needs.
- Communicate effectively with care providers and document comprehensively.
Professional Growth:
- Actively engage in shared governance and quality improvement.
- Adapt to change and contribute to improving patient care
- Enhance patient satisfaction through evidence-based practices.
- 6 months of RN experience required
- BSN preferred.
- Demonstrate the knowledge and skills needed to provide care and interact with all ages of patients.
- Understand the principles of growth and development over the lifespan.
- Establish and maintain positive, caring relationships with patients and their families, executives, managers, physicians, non-physician providers, ancillary and support staff, and other departments.
- Work productively and effectively in an environment with changing priorities that require specialized skills.
- Think critically to analyze and problem-solve to deliver the best patient care.
- Use sound clinical judgment and problem-solve to deliver quality patient care when it matters most.
- Understand, apply, and champion nursing best practices.
- Ability to work productively and effectively within complex environment, handle multiple/changing priorities and specialized equipment.
- Physical stamina for frequent walking, standing, lifting, and positioning of patients.
Licensure, Certifications, and Clearances:
- Basic Life Support (BLS) OR Cardiopulmonary Resuscitation (CPR)
- CPR required based on AHA standards that include both didactic and skills demonstration component within 30 days of hire.
- Registered Nurse (RN)
- Current licensure either in the state where the facility is located or, if the facility is in a state covered by the multistate Nursing Licensure Compact (NLC) agreement, a multistate license issued by a participating NLC state.
- Hires and current employees working on an out-of-state NLC license who later change their residency to the state where the facility is also located will have 60 days upon changing their residency to apply for licensure within that state.
- UPMC approved national certification preferred
- Act 34
UPMC is an Equal Opportunity Employer/Disability/Veteran
***Graduate nurses are welcome to apply!***
Main 5 is a 29-bed acute care medical unit that is dedicated to providing high quality compassionate care to a diverse adult and geriatric patient population. The majority of patients come to Main 5 through the Emergency Department with medical diagnoses related to the endocrine, integumentary, gastrointestinal, renal, respiratory and genitourinary systems. We specialize in the orientation of new graduates where you will gain valuable experience as you begin your nursing career. You will find an environment that fosters teamwork and support, professional growth, shared decision making and a focus on a healthy work/life balance. We look forward to meeting you!
UPMC is committed to investing in nurses like you – financially, personally, and professionally – starting on day one of your career. From tackling student loans to advancing your career later in life, UPMC is the partner you need to succeed and thrive in your nursing career. Here’s how we support our nurses:
- Generous Sign-On Bonus of up to $20,000 (*Amount and eligibility based on type of nursing role and candidate experience)
- UPMC’s Monthly Loan Repayment program, exclusively for 2024-2025 nursing graduates, offering $20,000* in loan repayment paid over three years (*Eligible flex full-time RN roles to receive prorated amount)
- Up to five and a half weeks of Paid Time Off annually, plus seven paid holidays each year
- Dedicated career ladders, including a brand-new nursing career ladder added just this year, allowing you to achieve your highest potential while rewarding you for your experience and advanced education
- Tuition reimbursement of up to $6,000 per academic year at any accredited institution, available to employees and their dependents (plus discounts for UPMC employees including no cost RN-BSN/MSN options!)
Purpose:
The Professional Staff Nurse is a Registered Nurse and a member of the care delivery team. The Professional Staff Nurse is responsible to set the standards for the level and quality of care. The Professional Staff Nurse has responsibility, authority and accountability for the provision of nursing care. The Professional Staff Nurse manages and provides patient care activities for a group of patients and their families through the application of independent judgment, communication and collaboration with all team members. The role of the Professional Staff Nurse encompasses leadership, partnership, collaboration and supervision. The Professional Staff Nurse establishes and maintains collaborative relationships with physicians, other health care providers, patients and their families, to achieve desired patient outcomes throughout the continuum of care. The Professional Staff Nurse demonstrates a commitment to the community and to the nursing profession.
Responsibilities:
- Develops and maintains productive working relationships internally and externally by demonstrating accountability for actions, enthusiasm, motivation and commitment to patients and colleagues. Demonstrates an understanding of cultural differences and holds peers accountable for healthy relationships. Maintains a conscious balance between work and personal life. Models safe work hours, time management and healthy lifestyle. Communicates with peers and management any safety hazards identified in the workplace.
- Demonstrates knowledge of adult learning principles (and/or teaching children if applicable) and applies in teaching of patients, families, students and new staff. Provides detailed and appropriate teaching to patients and families to effectively guide them through the episode of care as well as transition to another level of care and/or home. Supports the development of students, new staff and colleagues, may serve as a preceptor. Creates an environment of open dialogue, inquiry and continuous development by asking for feedback and improving practice.
- Applies the nursing process within the framework of Relationship Based Care to create a healing environment. Formulates daily goals and a plan of care for patients that involves the patient as partner and considers the individual needs of the patient in a holistic manner. Demonstrates critical thinking in the identification of clinical, social, safety, psychological and spiritual issues for the patient care within an episode of care. Practices solid communication skills, and is able to articulate and translate the patient's condition to other care providers and to negotiate and make recommendations for changes in patient care and unit practices. Patient documentation is comprehensive and promotes communication between caregivers. Incorporates national professional organization as well as business unit and health system's goals to improve patient safety, quality and satisfaction.Creates a caring and compassionate patient focused experience by building healing relationships with patients, families and colleagues.
- Demonstrates accountability for professional development that improves the quality of professional practice and the quality of patient care. Actively participates in unit-based shared governance, goal setting and supports the change and transition process to improve quality of care and the practice environment. Serves as a highly engaged and full partner on the care team and responds willingly to care team member needs for assistance and partnership. Participates in work that improves patient care and the professional practice environment. Adapts to change and demonstrates flexibility with the change process.
- Actively participates in department or unit-specific quality improvement efforts. Identifies opportunity for quality improvement to colleagues and management. Takes personal responsibility in improving patient satisfaction with the quality of care and service. Utilizes research and evidence-based practice to support improvement in clinical care: identifies research issues or articles related to clinical specialty or areas of interest, discusses opportunities for quality improvement at multidisciplinary rounds, and influences patients' plans of care.
- The individual must be able to demonstrate the knowledge and skills necessary to provide care and/or interact appropriately to the ages of the patients served by his/her assigned unit as specified below. They must also demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patients status and interpret the appropriate information needed to identify each patients requirements relative to his/her age-specific needs and to provide the care needs as described in the department policy and procedures.
- Zero to two years of experience. BSN preferred.
- Ability to establish and maintain positive, caring relationships with executives, managers, physicians, non-physician providers, ancillary and support staff, other departments, and patients/families. Ability to work productively and effectively within a complex environment, handle multiple/changing priorities and specialized equipment. Good clinical judgment with critical thinking, analytical and problem solving abilities required as related to various aspects of patient care.
- Critical thinking skills necessary to exercise and to lead others in application of the nursing process. Mobility and visual manual dexterity. Physical stamina for frequent walking, standing, lifting and positioning of patients.
**UPMC offers a variety of flexible options ? in addition to traditional rotating/flexible shifts, special programs exist to work primarily night shifts or weekend shifts with a premium pay differential. Employees hired as or who choose to transition into one of these programs at a later time must have at least 6 months of nursing experience to qualify and may be required to complete any necessary orientation during regular business hours. If you are interested in these programs, please alert your recruiter when you are contacted for an interview.***
Licensure, Certifications, and Clearances:
UPMC approved national certification preferred. Current licensure as a Registered Professional Nurse either in the state where the facility is located or in a state covered by a licensure compact agreement with the state where the facility is located. CPR required based on AHA standards that include both a didactic and skills demonstration component within 30 days of hire. Graduate nurses must complete licensure examination within SIX MONTHS of hire or within one year of graduation, whichever comes first. Though temporary permits are valid for one year from the date of graduation, not one year from issue of permit (or until the results of the examination are known at which time it becomes null and void), UPMC requires that GNs take the licensure examination within 6 months of their start date or they will be terminated or demoted from the GN position, at the discretion of the BU.
- Basic Life Support (BLS) OR Cardiopulmonary Resuscitation (CPR)
- Registered Nurse (RN) OR Temporary Practice Permit (TPP)
- Act 34
*Current licensure either in the state where the facility is located or, if the facility is in a state covered by the multistate Nursing Licensure Compact (NLC) agreement, a multistate license issued by a participating NLC state. Hires and current employees working on an out-of-state NLC license who later change their residency to the state where the facility is also located will have 60 days upon changing their residency to apply for licensure within that state.
UPMC is an Equal Opportunity Employer/Disability/Veteran
UPMC Williamsport is seeking a Full-Time Professional Staff Nurse to join the 7E Neurology/Oncology team—a dynamic Adult Med/Surg unit specializing in neurological and oncology care. This 36 hour/week role features a 6:45 PM–7:15 AM schedule with every other weekend and holiday rotation.
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7E is considering both Graduate Nurse and experienced RN candidates for this role.
UPMC is committed to investing in nurses like you—financially, personally, and professionally—from day one of your career. From tackling student loans to advancing your career long term, UPMC is the partner you need to succeed and thrive.
Here’s how we support our nurses:
• Generous Sign-On Bonus of up to $20,000 (*Amount and eligibility based on role and experience)
• UPMC’s new Monthly Loan Repayment Program, exclusively for 2025/2026 nursing graduates, offering up to $20,000 in loan repayment over three years (*Eligible flex full-time RN roles receive a prorated amount)
• Up to 5.5 weeks of Paid Time Off annually, plus seven paid holidays each year
• Dedicated career ladders, including a brand-new nursing career ladder added this year, designed to recognize experience and advanced education
• Tuition reimbursement up to $6,000 per academic year at any accredited institution for employees and dependents (plus UPMC employee discounts, including no-cost RN-BSN/MSN options)
*Final candidates will be selected for a job title within the career ladder that reflects level of education, experience, and manager discretion at time of offer.
The Professional Staff Nurse is a Registered Nurse who delivers and coordinates high-quality patient care, sets standards for care, and is accountable for nursing outcomes. This role requires independent clinical judgment, collaboration with the interdisciplinary care team, and leadership in partnering with patients, families, and providers to achieve optimal outcomes across the continuum of care, while demonstrating a commitment to the nursing profession and community.
Join UPMC Williamsport and be part of a team where your expertise is valued, your growth is supported, and your impact truly matters.
Responsibilities:
- Develops and maintains productive working relationships internally and externally by demonstrating accountability for actions, enthusiasm, motivation and commitment to patients and colleagues. Demonstrates an understanding of cultural differences and holds peers accountable for healthy relationships. Maintains a conscious balance between work and personal life. Models safe work hours, time management and healthy lifestyle. Communicates with peers and management any safety hazards identified in the workplace.
- Demonstrates knowledge of adult learning principles (and/or teaching children if applicable) and applies in teaching of patients, families, students and new staff. Provides detailed and appropriate teaching to patients and families to effectively guide them through the episode of care as well as transition to another level of care and/or home. Supports the development of students, new staff and colleagues, may serve as a preceptor. Creates an environment of open dialogue, inquiry and continuous development by asking for feedback and improving practice.
- Applies the nursing process within the framework of Relationship Based Care to create a healing environment. Formulates daily goals and a plan of care for patients that involves the patient as partner and considers the individual needs of the patient in a holistic manner. Demonstrates critical thinking in the identification of clinical, social, safety, psychological and spiritual issues for the patient care within an episode of care. Practices solid communication skills and is able to articulate and translate the patient's condition to other care providers and to negotiate and make recommendations for changes in patient care and unit practices. Patient documentation is comprehensive and promotes communication between caregivers. Incorporates national professional organization as well as business unit and health system's goals to improve patient safety, quality and satisfaction. Creates a caring and compassionate patient focused experience by building healing relationships with patients, families and colleagues.
- Demonstrates accountability for professional development that improves the quality of professional practice and the quality of patient care. Actively participates in unit-based shared governance, goal setting and supports the change and transition process to improve quality of care and the practice environment. Serves as a highly engaged and full partner on the care team and responds willingly to care team member needs for assistance and partnership. Participates in work that improves patient care and the professional practice environment. Adapts to change and demonstrates flexibility with the change process.
- Actively participates in department or unit-specific quality improvement efforts. Identifies opportunity for quality improvement to colleagues and management. Takes personal responsibility in improving patient satisfaction with the quality of care and service. Utilizes research and evidence-based practice to support improvement in clinical care identifies research issues or articles related to clinical specialty or areas of interest, discusses opportunities for quality improvement at multidisciplinary rounds, and influences patients' plans of care.
- Zero to two years of experience.
- BSN preferred.
- The individual must be able to demonstrate the knowledge and skills necessary to provide care and/or interact appropriately to the ages of the patients served by his/her assigned unit as specified below.
- They must also demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patients status and interpret the appropriate information needed to identify each patients requirements relative to his/her age-specific needs and to provide the care needs as described in the department policy and procedures.
- Ability to establish and maintain positive, caring relationships with executives, managers, physicians, non-physician providers, ancillary and support staff, other departments, and patients/families.
- Ability to work productively and effectively within a complex environment, handle multiple/changing priorities and specialized equipment.
- Good clinical judgment with critical thinking, analytical and problem-solving abilities required as related to various aspects of patient care. Critical thinking skills necessary to exercise and to lead others in application of the nursing process.
- Mobility and visual manual dexterity.
- Physical stamina for frequent walking, standing, lifting and positioning of patients.
***UPMC offers a variety of flexible options in addition to traditional rotating/flexible shifts, special programs exist to work primarily night shifts or weekend shifts with a premium pay differential. Employees hired as or who choose to transition into one of these programs at a later time must have at least 6 months of nursing experience to qualify and may be required to complete any necessary orientation during regular business hours. If you are interested in these programs, please alert your recruiter when you are contacted for an interview.***
Licensure, Certifications, and Clearances:
UPMC approved national certification preferred. Current licensure as a Registered Professional Nurse either in the state where the facility is located or in a state covered by a licensure compact agreement with the state where the facility is located. CPR required based on AHA standards that include both a didactic and skills demonstration component within 30 days of hire. Graduate nurses must complete licensure examination within SIX MONTHS of hire or within one year of graduation, whichever comes first. Though temporary permits are valid for one year from the date of graduation, not one year from issue of permit (or until the results of the examination are known at which time it becomes null and void), UPMC requires that GNs take the licensure examination within 6 months of their start date or they will be terminated or demoted from the GN position, at the discretion of the BU.
- Basic Life Support (BLS) OR Cardiopulmonary Resuscitation (CPR)
- Registered Nurse (RN) OR Temporary Practice Permit (TPP)
- Act 34
*Current licensure either in the state where the facility is located or, if the facility is in a state covered by the multistate Nursing Licensure Compact (NLC) agreement, a multistate license issued by a participating NLC state. Hires and current employees working on an out-of-state NLC license who later change their residency to the state where the facility is also located will have 60 days upon changing their residency to apply for licensure within that state.
UPMC is an Equal Opportunity Employer/Disability/Veteran
UPMC Home Health in Williamsport is hiring a Patient Care Coordinator Nurse to support their team. This is a Monday-Friday, 8:00AM-4:30PM shift with an on-call weekend rotation.
The Patient Care Coordinator is an on-site clinical team member that assists in coordinating care for the assigned team. The Patient Care Coordinator provides care navigation through daily triage and follows up with referral sources, patients, clinicians, and clinical leaders through the management of incoming communication to the Clinical Manager.
Responsibilities:
- Participates in on-call coverage rotation for the agency.
- Oversees the ordering and approval of medical supplies to ensure that all supplies are included on the physician orders and ordered in the appropriate quantity.
- Monitors lab results, following up with physicians and team members.
- Covers from other Patient Care Coordinators when needed.
- Participate in interdisciplinary team conferences as needed.
- Performs medication reconciliation on all therapy only cases as needed
- Monitors admissions, discharges and re-hospitalizations and communicates with the appropriate clinical liaison(s) or facilities to facilitate continuity of care between settings.
- Aids clinical staff in follow up communication with MD offices and referral sources as applicable.
- Coordinates all incoming orders associated with census to ensure appropriateness and accuracy and timeliness of care, enters into Medical Record, and coordinates with scheduling as appropriate.
- Assists in document control processes, including but not limited to, review of Face-to-Face documentation and physician orders for home health. Reports problems immediately to the Clinical Manager.
- Triages and directors all incoming communications during workday hours for the current census assigned and follows up to facilitate appropriate service delivery.
- Current Registered Nurse license in Pennsylvania.
- One-year recent home health experience preferred.
- Must have the clinical knowledge and critical thinking ability to effectively plan and provide coordination of patient care consistent with standards and regulations; must have exceptional interpersonal and customer services skills; must be able to effectively solve unique problems as they arise or identify appropriate resource for hand off.
- Must have requisite knowledge of current Home Health Medicare, Medicaid, State and Federal regulations and Joint Commission accreditation standards.
- Must be able to demonstrate problem-solving abilities and have excellent telephone, interpersonal and written communication skills.
- Strong commitment to teamwork and customer service, both internally and externally, is required.
- Must have strong/proven data entry and general computer skills.
- Provides own transportation and auto insurance and abides by all laws, rules, and recommendations for safe driving while on duty.
- Maintains a valid driver's license.
- Must be able to travel to assigned geographical locations as needed.
- Demonstrates ability to work independently within a fast-paced environment.
Licensure, Certifications, and Clearances:
- Automotive Insurance
- Basic Life Support (BLS) OR Cardiopulmonary Resuscitation (CPR)
- Driver's License
- Registered Nurse (RN)
- Act 33
- Act 34
- OAPSA
*Current licensure either in the state where the facility is located or, if the facility is in a state covered by the multistate Nursing Licensure Compact (NLC) agreement, a multistate license issued by a participating NLC state. Hires and current employees working on an out-of-state NLC license who later change their residency to the state where the facility is also located will have 60 days upon changing their residency to apply for licensure within that state.
UPMC is an Equal Opportunity Employer/Disability/Veteran
Job Description
Provide Organizational Guidance and Support in building and sustaining a high-performance culture by reviewing and recommending policies and procedures designed to attract and retain people committed to increasing the Productivity, Profitability, Market Share, and mutually beneficial relationship enjoyed by The Krumland Auto Group.
Pay:
Pay will be based on experience.
Qualifications Education
College diploma or the equivalent
As required by Roswell Toyota
Licenses
Driver's License
Other
Ability to read and comprehend instructions and information.
Professional personal appearance.
Excellent communication skills.
Ability to meet company's production and quality standards.
Physical Requirements Surroundings
spend time indoors in air-conditioned areas.
Sitting
on a regular basis
Standing
on a regular basis
Walking
on a regular basis
Bending, twisting and/or stooping
infrequently
Kneeling and/or Squatting
infrequently
Lifting
Less than 10 lbs
infrequently
Reaching and/or lifting overhead
infrequently
Climbing
stairs
Repetitive hand/finger movement
on a regular basis
Grasping/grabbing with hands
infrequently
Pushing and Pulling
infrequently
Expectations General Expectations
Devote himself/herself to ensuring satisfaction to employees.
Communicating and Marketing the KAG philosophy to the staff and perspective employees.
Build a staff that is developing a culture of continued improvement through recruiting and retention of high performers throughout the organization.
Maintain a Project Management System that is time sensitive with goal oriented.
Establish personal performance goals that are consistent with company standards of productivity and devise a strategy to meet those goals.
Review and analyze actions at the end of each day, week, month, and year to determine how to better utilize time and plans more effectively.
Review and keep the KAG Handbook current and consistent with Federal and State Laws.
.
Job-Specific Expectations
Take charge of new employee orientation and training to make sure that all new employees are introduced to all departments within the dealership.
Utilize available recruitment resources and devise advertising strategies to create processes that will provide for legal, fair, and efficient hiring. Be in charge of the recruitment and hiring process.
Provide for constant improvement of recruitment and the hiring process.
Provide for employee development by coordinating with managers and assisting them in the creation and management of developmental strategies for the employees in their departments. Discern the level of employee job satisfaction and morale through periodic assessments and opportunities for feedback.
Provide for and oversee all departmental and individual training. Arrange for availability of appropriate facilities and resources to aid in trainings.
Assist the General Manager and Owners to devise and apply effective strategies for developing and increasing employee loyalty and commitment.
Act as intermediary between the benefits company and the dealership in all instances regarding the employee benefit package.
Assist the General Manager and Owner in maintaining a competitive compensation plan and benefits package that will attract qualified employees and at the same time has an appropriate cost structure for the dealership. Plan strategies for rewarding high performance through appropriate pay plans and incentives.
Provide for development and training processes that support the performance management process.
Facilitate productive interaction between employees and managers when assisting with behavioral or performance improvement plans and conflict resolution.
Facilitate the implementation of a consistent and effective employee performance management process in all departments consisting of individual performance goals, year-end performance reviews as well as periodic reviews.
Assist managers and owners to understand how to maintain high job satisfaction and performance in a professional yet amiable environment.
Manage and supervise all workman compensation claims as well as all records relating to all OSHA requirements and work injury claims.
Facilitate and take responsibility for the application of pro-active safety practices throughout the entire dealership, ensuring that all health and safety processes are in compliance with the appropriate organization's specific objectives and regulations.
Keep all required employee records in a secure location meeting compliance regulations.
Update the employee handbook as needed to provide a current outline of procedures, policies, and benefits available to all employees and offers a framework for the resolution of employment situations in a reasonable and consistent manner.
Provide an appropriate and centralized location for all job descriptions, organization charts and standard operating procedures.
Maintain current employee rosters and directories.
Support the dealership's customer service philosophy by ensuring that New Hire training addresses and clearly presents the dealership's expectations.
Be polite and friendly and greet customers promptly Company Description
Thomas Krumland, owner and founder of Krumland Auto Group, started his vision for the group when he purchased the Roswell Toyota dealership in August of 1997. Since then, Krumland has built and rebuilt seven (7) state-of-the-art dealership facilities in Roswell and Carlsbad. Those dealerships include Roswell Toyota, Roswell Honda, Roswell Nissan, Roswell Hyundai and Roswell Ford. In Carlsbad, located in southeastern New Mexico, there is Carlsbad Ford-Lincoln and Carlsbad Chevrolet. Each of these dealerships features a lounge for customers, free Wi-Fi, coffee & snack area, including a charging station for electric cars.
The Krumland Auto Group sells approximately 650 vehicles per month through these seven dealerships.
It is the mission of the Krumland Auto Group to constantly improve their processes to provide customers with a level of quality service and goods, respect for their customers' time and money, and a helpful environment and attitude while maintaining strong ethics for integrity, honesty and r
Company Description
Thomas Krumland, owner and founder of Krumland Auto Group, started his vision for the group when he purchased the Roswell Toyota dealership in August of 1997. Since then, Krumland has built and rebuilt seven (7) state-of-the-art dealership facilities in Roswell and Carlsbad. Those dealerships include Roswell Toyota, Roswell Honda, Roswell Nissan, Roswell Hyundai and Roswell Ford. In Carlsbad, located in southeastern New Mexico, there is Carlsbad Ford-Lincoln and Carlsbad Chevrolet. Each of these dealerships features a lounge for customers, free Wi-Fi, coffee & snack area, including a charging station for electric cars.\r
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The Krumland Auto Group sells approximately 650 vehicles per month through these seven dealerships. \r
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It is the mission of the Krumland Auto Group to constantly improve their processes to provide customers with a level of quality service and goods, respect for their customers' time and money, and a helpful environment and attitude while maintaining strong ethics for integrity, honesty and r