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Job Title: Sr. Customer Account Rep
Location: Simi Valley, CA 93063
Duration: 06 Months contract (Potential temp to perm)
Payrate: $35/hr.- $38/hr. (depending on experience).
Shift: 1st shift, M - F | 8:00am - 4:30pm
Must Haves (Required): SAP and Aerospace experience (reference the job description for more)
Position Summary:
The Senior Customer Account Representatives will manage a variety of customer accounts to deliver world-class service and support by directly overseeing score cards, immediately responding to inquiries, and joining with the planning team to accurately forecast demand. By utilizing the High Performance System, the Senior Customer Account Representative will serve as the primary interface for a variety of customers, responsible for ensuring the most efficient and positive relationship with customers, while enabling level-loading of production and expeditious resolution of customer assertions. They will also work closely with key internal stakeholders and have a solid internal network relevant to the customers they support.
Responsibilities:
- The Senior Customer Account Representative will oversee different customer accounts, particularly those with Long Term Arrangement (LTA) contracts as well as some more bespoke customers.
- Support the strategic account managers working on new business due to their knowledge and understanding of the existing customer portfolio and may be required to support bid-related activities.
- The Senior Customer Account Representative has responsibility for ensuring that the price is accurate for customer orders such as miscellaneous repairs or spares quotes, which may include orders of significant value.
- Seeking buy-in from various key internal stakeholders before responding to new customer requests and presenting information back to the customer.
- Responsible for the contract review process, working closely with Commercial colleagues internally.
- Act as the voice of the customer and ensure timely resolution to all customer orders and enquiries.
- Support the production of the monthly and annual forecasts based on historical sales and customer trends, supporting forecasting and planning.
- Receive, review, and enter purchase orders into the enterprise resource planning (ERP) system and delegate to the administration team as required.
- Responsible for ensuring the PO is accurate and internal stakeholders have provided agreement. Formally acknowledge the PO with the customer.
- Responsible for ensuring customers are responded to in a timely manner and they are accountable for the communication both internally and externally.
- Works closely with all internal functions, including Trade Compliance, Finance etc. to ensure everything is placed to enable Parker Meggitt is able to deliver to the customer.
- Able to escalate matters to the Customer Account Manager and use judgement as to when this appropriate.
- Be aware of legislation requirements and keep up to date with Parker Meggitt internal training on such topics.
- Track and reconcile internal and external customer score cards, which includes verification of the metrics by which Parker Meggitt is judged.
- Collaborate directly and attend meetings with the Finance function, including shared service teams, to manage and reduce accounts receivables, accountable for resolving disputes that affect cash collection.
- Deliver quotations to customers and coordinate with various functional leaders to ensure questions are answered until the order is received or the opportunity is closed as lost.
- Monitor and actively manage customer portals to ensure prices, quantities, lead times and contract terms are acceptable in accordance with authority delegated by appropriate functional leaders (i.e., Finance, Commercial, and Operations).
- Utilize business systems, including CRM, portal management and workflow tools, to expedite the process of receiving, reviewing, responding and booking orders.
- Resolve customer complaints, which may include warranty, delivery, or quantity disputes, and in the most beneficial manner.
Qualifications:
- Awareness of the regulations pertaining to the products and customers for which the employee is responsible (i.e., FAR, DFARS, DEFCONS, etc.)
- Ability to understand and follow specific instructions and procedures
- Ability to gather data, to compile information, and prepare reports
- Strong verbal and written communication skills
- Presentation skills
- Ability to influence stakeholders
- Excellent customer service orientation
- Track record of building and maintaining customer/client relationships
- Well-organized, detail-oriented, and ability to multi-task
- Ability to work independently and prioritize duties with minimal supervision, in order to meet deadlines
- Strong prioritization skills
- Ability to visualize and plan objectives and goals strategically
- Conflict management skills
- Decision making skills
Education: High School Diploma/Equivalent and work experience that will allow successful performance of job expectations
Years Experience:
- 4-6 years of experience in customer account management or similar.
- Customer service, Microsoft Office Suite, SAP, , Robot Morning/Demand Line.
Nice To Haves (Optional): customer portal experience, backlog reconciliation experience, scorecard reconciliation experience
Years of Experience (Required): 4+ years
Preferred but NOT required: Bachelor's Degree and equivalent industry experience
Our client is looking for an Account Manager Supervisor who brings a strong mix of client partnership, strategy, and project management. This role is ideal for someone with agency experience who is comfortable owning complex B2B accounts, managing multiple workstreams, and acting as a true thought partner to clients.
**Recent B2B AGENCY experience is a requirement. They will consider anyone who does not have that. Preferably a small agency**
Onsite 3 days a week - non negotiable
Job description:
Serve as the primary day-to-day contact for B2B clients with larger, ongoing remits
Develop a deep understanding of each clients business, goals, and challenges
Partner closely with internal teams to plan, scope, and delivers work on time and on budget
Own project management across multiple initiatives, including timelines, resourcing, dependencies, and risk management
Translate client needs into clear briefs, actionable plans, and smart recommendations
Lead client communications with confidencestatus calls, planning conversations, and presentations
Identify opportunities to add value, improve processes, and strengthen long-term client relationships
What they are looking for:
Mid-level account management experience at a strategic-focused agency
Strong B2B experience, with the ability to speak thoughtfully about past client work
Proven project management skills (this is a must-have)
Experience working with clients who have larger or more complex scopes of work
Ability to balance big-picture thinking with day-to-day execution
Comfortable acting as both a client partner and an internal driver of work
Clear, confident communicator whos organized and proactive
Nice to Have
Experience working with financial services clients
Demonstrated curiosity about regulated or complex industries
Background at a smaller or mid-sized B2B agency where account management and project management often overlap
In this position, you may have access to client or customer systems, confidential and/or proprietary information or data. This position is onsite and requires you to work closely with other individuals in a collaborative team environment.
Email Your Resume In Word To
Looking forward to receiving your resume through our website and going over the position with you. Clicking apply is the best way to apply.
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Pamela Koenig - Senior Recruiter
For Creative Circle to represent you for this opportunity, you must be currently authorized to work in the United States without the need of employer sponsorship for a non-immigrant visa such as a H-1B, TN, or O visa. We do not support or provide training for STEM/OPT programs. Additionally, you must be physically located in and perform the work for our client in the United States.This is a new role.
This job was first posted by Creative Circle on 03/16/2026 and applications will be accepted on an ongoing basis until the position is filled or closed.
Creative Circle is an Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, or any other characteristic protected by law. Our hiring process includes AI screening for keywords and minimum qualifications. Recruiters review all results. Creative Circle will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including but not limited to the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. If you need a reasonable accommodation in the application process, please contact your Recruiter (the person you'll be interviewing with) or a member of our Human Resources team to make arrangements. United Healthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Creative Circle.
Copyright 1999 - 2026. CreativeCircle , Inc. All rights reserved.
Duration: 6-month contract
Job Description
Task Breakdown and Workflow
The overall goal of this role is to maximize throughput/ship the most servers. The best estimate is 20% meetings. 30% independent analysis, 50% collaborative work with both internal and external engineers/technicians.
This role will be on-site at a supplier (third-party-owned building). They will need to coordinate with our company engineers on the overall state of the program and, tactically, on the day's plan and the main issues the team is facing. They will then work to find more information, which could be physical inspection (they will be at the factory) or it could be at their laptop, reviewing logs, Excel data, etc.
Top 3 Must-Have Hard Skills
- Manufacturing or Process Engineering - They need to understand how factory flows work and how to optimize them. How to find waste. How to track material, etc.
- Electronics experience - In addition to knowing general manufacturing knowledge, they need to have some idea of electronics. It does NOT need to be in servers, as that is such a small pool, it makes it nearly impossible. Can be in consumer electronics, automotive, etc. If the person has only worked on mechanical items (like assembly, welding, etc) it’s not going to work. They have to have worked on a product that has electrical components and software components.
- Basic data analysis-Excel proficiency at a minimum. SQL is a nice-to-have but not needed. They need to be able to get a spreadsheet that shows 100 servers and has timestamps for when they started and stopped testing, and be able to say on average how long things are taking, what’s the worst case, etc. (Just as an example.)
Required Skills
- BSME/BSIE/BSEE or related Engineering degree or Equivalent Experience
- 5+ years of experience in an engineering and/or quality role
About US Tech Solutions:
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on demand and total workforce solutions. To know more about US Tech Solutions, please visit
US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran
Recruiter's Details:
Recruiter’s Name: Vikash Tripathi
Email:
Internal Job Id- 26-06299
Join a dynamic team as an Account Support Representative, where your expertise will keep aviation customers soaring. In this integral role, you'll serve as the primary point of contact for global general, business, and commercial aviation clients, ensuring seamless support through order management and collaboration with sales teams. Your contributions will help solidify our reputation as a leading provider of instrument, avionics, and aircraft power solutions.
Required Skills:
- Minimum 2 years’ experience in aviation sales and customer support
- Strong relationship-building and customer service abilities
- Proficiency with CRM systems and Microsoft Office Suite
- Excellent verbal, written, and interpersonal communication skills
- Organized, detail-oriented, and results-driven
- Critical thinking and effective problem-solving skills
- Ability to work comfortably in an open office environment and handle phone interactions
- Bachelor’s degree in a related field
- Aviation certifications like Private Pilot’s License, Airframe, or Powerplant License
- High school diploma or GED required
- Experience with ERP systems is advantageous
- Ability to accurately document activities and manage orders
- Willingness to collaborate on sales and marketing initiatives
Estimated Min Rate: $49000.00
Estimated Max Rate: $70000.00
What’s In It for You?
We welcome you to be a part of the largest and legendary global staffing companies to meet your career aspirations. Yoh’s network of client companies has been employing professionals like you for over 65 years in the U.S., UK and Canada. Join Yoh’s extensive talent community that will provide you with access to Yoh’s vast network of opportunities and gain access to this exclusive opportunity available to you. Benefit eligibility is in accordance with applicable laws and client requirements. Benefits include:
- Medical, Prescription, Dental & Vision Benefits (for employees working 20+ hours per week)
- Health Savings Account (HSA) (for employees working 20+ hours per week)
- Life & Disability Insurance (for employees working 20+ hours per week)
- MetLife Voluntary Benefits
- Employee Assistance Program (EAP)
- 401K Retirement Savings Plan
- Direct Deposit & weekly epayroll
- Referral Bonus Programs
- Certification and training opportunities
Note: Any pay ranges displayed are estimations. Actual pay is determined by an applicant's experience, technical expertise, and other qualifications as listed in the job description. All qualified applicants are welcome to apply.
Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Visit to contact us if you are an individual with a disability and require accommodation in the application process.
For California applicants, qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All of the material job duties described in this posting are job duties for which a criminal history may have a direct, adverse, and negative relationship potentially resulting in the withdrawal of a conditional offer of employment.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
By applying and submitting your resume, you authorize Yoh to review and reformat your resume to meet Yoh’s hiring clients’ preferences. To learn more about Yoh’s privacy practices, please see our Candidate Privacy Notice:
Location: Lyndhurst, NJ (in-office preferred; flexibility may be available depending on fit)
Type: Full-time
About Tekcard Payments
Tekcard Payments is a payment processing and technology company supporting merchants nationwide and a growing ISO/partner channel. We run a fast-paced operation where everyone wears multiple hats and client experience matters.
The Role (Not Generic “Customer Service”)
We’re hiring a Payments Client Services Analyst to support merchants and partners across day-to-day servicing, onboarding coordination, and light operations tasks. This is a B2B, finance-operations style support role—ideal for someone coming from banking, accounting support, fintech, merchant services, or other detail-driven client operations.
You will handle merchant requests, coordinate with internal teams (Underwriting/Risk/Tech/Accounting), and keep accounts moving. You may also support our Premier ISO/Partner channel with status updates, documentation requests, and basic system tasks.
What You’ll Do
- Merchant Support (B2B): Handle inbound merchant questions via phone/email/ticketing—funding/deposit questions, batching, statements, charge schedules, and general account support.
- Partner / ISO Channel Support: Assist partners with onboarding status, missing items, and basic platform/process questions (with clear escalation paths).
- Light Operations / Account Maintenance: Update merchant profiles (bank updates, ownership changes, contact changes), help key/confirm data in internal systems, and ensure clean documentation.
- Issue Triage + Escalation: Identify what’s a client education issue vs. a technical issue vs. a risk/underwriting issue; escalate with clean notes and supporting details.
- Chargeback/Dispute Assistance: Guide merchants on dispute documentation and timelines; route cases appropriately.
- Documentation & Case Notes: Maintain accurate notes, checklists, and follow-ups so nothing falls through the cracks.
You’re a Strong Fit If You…
- Communicate clearly and professionally (written + verbal).
- Are organized and comfortable working multiple queues at once.
- Like structured work: checklists, documentation, clean notes, follow-ups.
- Can learn systems quickly (CRM/ticketing, portals, spreadsheets).
- Can stay calm when a merchant is stressed about money/timing.
Relevant Backgrounds That Translate Well
We’re intentionally trying to avoid “retail-only customer service.” Strong backgrounds include:
- Bank branch operations, deposit ops, treasury support, ACH support
- Accounts receivable / billing support / client accounting support
- Mortgage servicing support / loan operations / escrow processing
- Merchant services support, fintech support, payment operations
- B2B customer support where accuracy + documentation mattered
Requirements
- 1–3+ years in a client-facing operations role (banking, fintech, accounting support, merchant services, etc.)
- Strong attention to detail and comfort with systems + Excel/Google Sheets
- Ability to handle sensitive information with professionalism and discretion
Nice to Have
- Payments/merchant services exposure (funding, batching, statements, chargebacks)
- Experience supporting partners/agents/ISOs (B2B channel support)
- Familiarity with onboarding workflows and verification steps
- Equal Opportunity Employer: Tekcard Payments is an equal opportunity employer.
CommanderAI has built the go-to revenue engine for a $100B+ industry. We help haulers find, win, and keep more business using AI-driven data, automation, and a sales workflow built specifically for this market.
We’re hiring a high-volume Account Executive (AE) with uncapped upside to take qualified opportunities from our SDR team and turn them into long-term, high-value customers. If you love running tight sales cycles, delivering sharp demos, and closing net-new logos in an industry that’s just starting to adopt modern tech, keep reading.
What you’ll do
- Own the close: Take qualified meetings and opportunities from SDRs and drive them from discovery through demo, proposal, and signed agreement.
- Run high-impact discovery: Quickly understand a hauler’s line of business and current sales process so you can map CommanderAI to real business outcomes.
- Deliver killer demos: Lead a high velocity sales cycle with tailored demos that show owners and sales leaders how CommanderAI helps them find and win more customers.
- Master High-Velocity Sales: You will be a closing machine. Expect to handle a high volume of inbound demos daily (4-6+/day @ 20-30 min ea). You are ruthless with your time management, quick on your feet, and able to move haulers from "Hello" to "Signed" in 30 days or less.
- Build and manage pipeline: Maintain super fast sales cycles in a clean, accurate pipeline, including deal stages, close dates, and forecast in our CRM.
- Quote and negotiate: Create pricing proposals and quotes, handle objections, and negotiate terms that align value, margin, and long-term partnership.
- Collaborate to win: Partner closely with SDRs on handoffs and follow-through, and with onboarding / product to ensure a smooth go-live and strong early usage.
- Be the trusted advisor: Act as a consultative partner to haulers - not a feature pitcher - helping them modernize their sales process with AI.
- Bring the market back inside: Relay feedback, objections, and feature requests from prospects to leadership and product to help shape the roadmap.
What you’ve done
- Experience: 3+ years in a quota-carrying Account Executive or closing role in B2B, ideally SaaS. Experience selling into SMB / mid-market is a plus.
- Closing track record: Consistently hit or exceeded quota in a closing role, with clear examples of managing a structured sales process from discovery to close.
- Industry familiarity (nice-to-have): Experience selling to waste & recycling, field services, logistics, construction, or other operations-heavy industries.
- Strong communicator: Comfortable presenting to owners, GMs, and sales teams. You can simplify complex tech and keep the conversation focused on ROI and outcomes.
- Process & CRM minded: You live in a CRM, keep your pipeline clean, and can forecast your business with reasonable accuracy.
- Self-starter: You don’t need hand-holding. You show up prepared, run your territory like a business, and find ways to create momentum.
- Comfort with AI & software: You don’t have to code, but you should be comfortable demoing SaaS and talking about AI in practical, non-hype terms.
Why CommanderAI
- Compensation: Competitive base salary + uncapped commission and fast-payouts.
- Structure: Clear quota, transparent comp plan, and no cap on what you can earn if you keep closing.
- Category momentum: Waste and recycling is modernizing fast, and there is no dominant sales platform in the space yet. You’ll help define it.
- Real-world impact: You’re not selling another dashboard for marketers. You’re helping haulers win business, grow routes, and create jobs.
- Ground-floor seat: Join a tight, high-caliber team early, help shape the sales playbook, and grow into senior AE / sales leadership as we scale.
Equal Opportunity
CommanderAI is an equal opportunity employer and values diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.
Position Title: Quality Assurance Specialist
Position Location:
- Pittsburgh, PA - onsite 5 days/week and onsite interview
Roles and Responsibilities:
- Create and conduct API requests, collections, and environments in Postman for validation and assertions.
- Collaborate with developers, QEs, and POs to understand requirements and define test scenarios.
- Create and maintain test strategies, test cases, and test result documentation
Must Have Technical Skills: 3-6yrs
- Proficiency in Java, or JavaScript for automation scripting.
- Experience with Selenium, Cucumber, and TestNG.
- Hands-on experience with IntelliJ IDE.
- Proficiency using version control systems like GIT, Bitbucket.
- Strong understanding of test data validation.
- Familiarity with JIRA for bug tracking and reporting.
- Basic debugging and troubleshooting skills.
- Experience in both manual and automated testing environments.
- Understanding of SDLC methodologies
- Bachelors Degree
Flex Skills/Nice to Have:
- Experience with Junit or Karate
- MongoDB, SQL, and MySQL for test data validation
Consulting Solutions and its family of companies is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. If you are a person with a disability needing assistance with the application or at any point in the hiring process, please contact us at:
Pride Health is hiring a Medical Assistant to support our client's medical facility, located in New Albany, IN 47150. This is a 3+ month contract assignment (convertible to permanent based on your work performance). and a great way to start working with a top-tier healthcare organization!
Specific Duties:
- Rooming patients for a very busy orthopaedic office.
- Room patients according to policy and procedures, and prepare patients for examination
- Records patient care documentation in the medical record accurately and in a timely manner.
- Coordinates patient care as directed by physicians, company standards and policies.
- Respects patient confidentiality always and treats patients with courtesy and respect.
- Organises exam and treatment rooms, stock and clean rooms and sterilizes instruments.
- Practices standard infection control precautions
- Telephone and in-person screening are limited to intake and gathering of information without requiring the exercise of judgment based on clinical knowledge
- Provide data reporting and tracking on HEDIS Measures
- Process referral authorization requests for patients
- Performs all other related duties as assigned
Qualifications:
- 1+ years of preferred experience
- Having Orthopedic knowledge would be nice to have.
- Current, nationally recognized Medical Assistant certification
- High school diploma or equivalent
- BLS Certification
Must have qualifications/experience:
- High school graduate or GED equivalent
- Medical Assistant Certificate
- Basic computer literacy required, with intermediate Excel skills
- Knowledge of medical terminology required
- Ability to react calmly and effectively in emergency situations required
- 1-2 years of customer service experience
- Knowledge of ICD-10 and CPT coding
Additional Information:
- Location: New Albany, IN 47150
- Job Type: 3+ months contract to hire
- Schedule: Monday through Friday
- Shift start & end times: 8:00 AM to 4:30 PM
- Workdays per week: 5 days
- Pay Range: $20-23/hrs. on W2 without benefits
*Offered pay rate will be based on education, experience, and healthcare credentials.
Pride Global offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts with preferred vendors.
Interested? Apply now!
About Pride Health
Pride Health is Pride Global's healthcare staffing branch, providing recruitment solutions for healthcare professionals and the industry at large since 2010.
As a minority-owned business that delivers exceptional service to its clients and candidates by capitalizing on diverse recruiting, account management, and staffing backgrounds, Pride Health's expert team provides tailored and swift sourcing solutions to help connect healthcare talent with their dream jobs. Our personalized approach within the industry shines through as we continue cultivating honest and open relationships with our network of healthcare professionals, creating an unparalleled environment of trust and loyalty.
Equal Employment Opportunity Statement
As a certified minority-owned business, Pride Global and its affiliates - including Russell Tobin, Pride Health, and Pride Now - are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics.
Job Title: Lab Technician
Duration: 3 months, possible for extension/conversion
Location: Clinton, PA
Schedule: 3rd Shift – 10:00 PM to 6:30 AM (Mon–Fri, may shift to Sun–Thu)
Expected Hours: 40 hours, overtime with approval
Job Summary:
This position is responsible for performing laboratory test procedures to support production, product release, validation of new processes, as well as ongoing monitoring of systems and equipment. These are live blood laboratory procedures and the incumbent will be drawing blood donations.
Primary Responsibilities:
- Set up, maintain, and clean medical laboratory equipment.
- Prepare standard volumetric solutions or reagents, following standardized formulas or experimental procedures.
- Monitor equipment and processes to ensure laboratory protocols and procedures are met.
- Demonstrates complete familiarity and comfort with all relevant laboratory protocols, SOP’s and standard instructions.
- Complete chemical and or microbiological tests as assigned to support product release and validation or equipment and processes.
- Meets daily testing schedules and quality standards by following work and safety instructions and completes all necessary paperwork in order to track.
- Once fully trained, provides training and mentoring to new employees.
- Works safely to prevent on-the-job injuries by following safety procedures and observing potentially hazardous situations.
- Identifies, requisitions, and maintains proper protective gear such as safety clothing, gloves, masks, goggles, etc.
- Maintain a clean and orderly work area.
- Consistently follows the escalation process to ensure that equipment and testing issues are diagnosed and repaired in a timely manner to limit downtime.
- Monitors supplies and materials levels and replenishes as required to ensure effective operation.
- Collect test results, analyze data, and report results.
- Collect and process biological samples.
- Prepares and completes daily logs, periodic reports, and other documents required.
- Handles sensitive donor information.
Qualifications:
- High School Diploma or GED equivalent, Required
- Bachelor's degree in science related field, preferred
- Phlebotomy certification preferred. Willing to receive phlebotomy training, required.
- 6+ months of working experience within a diagnostic laboratory, required
- Prior experience conducting hemostasis testing, preferred
- Effective cross-functional verbal and written communication with the ability to problem solve.
Must haves:
- Minimum 6 months lab experience, Open to new grads with lab experience
- Open minded and willing to learn
- Works well on their own as well as in teams
- Takes initiative
Nice to haves:
- Phlebotomy experience
EEO: “Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of – Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.”
Job Description
Focused on growth and technological expertise since 1974, Adventist Health Delano is a full-service community and regional teaching hospital. We are comprised of a 156-bed medical center serving 10 rural Central California cities with primary and specialty care services. Delano is central to all that California has to offer and is the second-largest city in Kern County. A nice balance of small-town community and cultural diversity, Delano offers vitality and energy to our community.
Job Summary:
Creates an environment where front line nurses and ancillary staff provide whole person care that is safe, complication free, and optimizes functional independence for each patient. Maintains a highly-visible presence on the unit. Collaborates closely with staff, charge nurses, physicians, and other department leaders to ensure that clinical operations are efficient and effective, and achieve high patient/family/staff satisfaction. Supervises and directs the activities of various levels of assigned nursing and ancillary personnel utilizing both professional and supervisory discretion and independent judgment. Schedules, leads, and coordinates the daily activities of a defined unit on an assigned shift. Assists leadership in accomplishing unit and organizational goals.
Job Requirements:
Education and Work Experience:
- Bachelor's Degree in nursing or equivalent combination of education/related experience: Required
- Master's Degree: Preferred
- Five years' technical experience: Preferred
- One year's leadership experience: Preferred
- Two years' experience of acute care nursing in hospital setting: Preferred
Licenses/Certifications:
- Registered Nurse (RN) licensure in the state of practice: Required
- Cardiopulmonary Resuscitation (CPR) or Basic Life Support (BLS OR HS-BLS OR RQIBLS) certification: Preferred
- National specialty certification in area of expertise or in nursing administration: Preferred
Facility Specific License/Certifications:
- Basic Life Support (BLS OR HS-BLS OR RQI BLS) certification: Required
Essential Functions:
- Builds a high performing clinical work team by recruiting and retaining skilled professional staff. Builds a strong infrastructure with designated charge nurses and unit champions. Engages staff in developing action plans for needed change to create safe, desired outcomes. Completes periodic evaluations of personnel supervised. Coaches and disciplines personnel when deems appropriate. Monitors attendance. Works closely with staff, unit champions, and the clinical educator to identify and meet educational needs. Uses consistent exercise of discretion and judgment.
- Sets and strives to achieve goals for patient safety, quality of care and compliance with regulatory requirements. Creates a culture of open communication. Develops strategies to improve patient/family, and physician satisfaction. Establishes standards of care for professional nursing practice that staff are held accountable to. Monitors critical processes and outcomes of care through audits, analysis of data, and complaints or incident reports. Exercises discretion and independent judgment with respect to matters of significance, evaluating and comparing possible courses-of-action, and making decisions/recommendations after considering the various possibilities.
- Conducts daily rounds with physicians and other staff and actively communicates, as needed, to coordinate appropriate care for patients and families. Directs/monitors personnel in the performance of patient care activities in order to ensure adequate patient care and quality of work. Investigates and resolves patient care and operational issues, as needed. Initiates and coordinates individual and team conferences with health team members, patients, and/or families to initiate and revise care plans for optimal, individualized patient care as per care setting.
- Assesses the personnel requirements of the unit on a daily basis and requests additional personnel when determines they are necessary. Authorizes and assigns overtime to personnel when independently determines this to be appropriate. Completes monthly unit staff schedule on time, accurately, and in collaboration with staff members and management with minimal incidents of absence or unbalanced/short staffing events.
- Facilitates throughput through early discharge of patients, pull-ahead beds, and timely admission/transfer of patients and forecasting admission. Works with facility services to assure that the department and equipment is maintained to be safe and operational. Prevents complications of care including nosocomial infections. Conducts emergency preparedness reviews.
- Performs other job-related duties as assigned.
Organizational Requirements:
Adventist Health is committed to the safety and wellbeing of our associates and patients. Therefore, we require that all associates receive all required vaccinations as a condition of employment and annually thereafter, where applicable. Medical and religious exemptions may apply.
Adventist Health participates in E-Verify. Visit for more information about E-Verify. By choosing to apply, you acknowledge that you have accessed and read the E-Verify Participation and Right to Work notices and understand the contents therein.
About Us
Adventist Health is a faith-based, nonprofit, integrated health system serving more than 100 communities on the West Coast and Hawaii with over 440 sites of care, including 27 acute care facilities. Founded on Adventist heritage and values, Adventist Health provides care in hospitals, clinics, home care, and hospice agencies in both rural and urban communities. Our compassionate and talented team of more than 38,000 includes employees, physicians, Medical Staff, and volunteers driven in pursuit of one mission: living God's love by inspiring health, wholeness and hope.
