EUC & Cloud Infrastructure Lead

Job Title: Technical Lead

Location: Brea, CA (Preferred) / Dallas, TX (Optional)

Travel:

• 50% travel to Brea required
• Mandatory: 1–2 months onsite in Switzerland (initial phase)

Role Overview

We are looking for a Technical Lead with strong hands-on expertise to drive architecture, delivery, integration, and operations across enterprise infrastructure ecosystems. This role requires deep technical knowledge across Microsoft 365, Citrix, VMware, EUC, Windows Server, monitoring platforms, and NOC operations, along with SRE and automation capabilities.

Key Responsibilities

Microsoft & EUC Environment

• Manage Windows Server (2016/2019/2022), AD, GPO, DNS, DHCP, PKI
• Administer Microsoft 365 (Exchange, Teams, SharePoint, Intune, Azure AD)
• Implement endpoint management, security policies, and compliance
• Automate operations using PowerShell

Citrix & Virtualization

• Manage Citrix Virtual Apps & Desktops (CVAD), StoreFront, profiles
• Administer Citrix ADC (NetScaler)
• Handle performance tuning, troubleshooting, and DR readiness
• Manage VMware vSphere/ESXi (HA/DRS, capacity, patching)

Monitoring & Observability

• Administer tools like SolarWinds, SCOM, Datadog
• Build dashboards, alerts, SLIs, and telemetry pipelines
• Integrate monitoring with NOC and SRE practices

Identity & Access Management

• Manage identity lifecycle via ARS (One Identity)
• Integrate Workday with AD/M365 (provisioning/deprovisioning)
• Maintain RBAC and secure access frameworks

Enterprise Application Integration

• Lead end-to-end application integrations (app to infra)
• Work with APIs, SAML/OAuth/SCIM, certificates, load balancers
• Validate infrastructure requirements (OS, network, DR, security)
• Support migrations and modernization initiatives

NOC & SRE Practices

• Lead 24/7 NOC operations (incident, escalation, SLA)
• Define SLIs/SLOs, improve reliability, reduce operational toil
• Conduct RCA and implement corrective actions
• Drive observability and resilience engineering

Technical Leadership

• Mentor cross-functional engineering teams
• Lead automation, transformation, and cloud initiatives
• Create architecture docs, SOPs, and standards
• Act as a technical advisor to stakeholders

Required Skills & Experience

• 12–15+ years of infrastructure leadership experience

Core Skills

• Citrix (CVAD, Citrix Cloud, NetScaler)
• VMware vSphere / ESXi
• Microsoft Stack (M365, AD, Intune, SCCM/MECM)
• Monitoring tools (SolarWinds, SCOM, Datadog)
• Identity Management (ARS, Workday integrations)
• PowerShell automation
• NOC operations & SRE practices
• Enterprise application integration & troubleshooting

Additional Requirements

• Must be comfortable with international travel (Switzerland – 1 to 2 months initially)
• Strong troubleshooting across application + infrastructure layers
• Ability to own and drive end-to-end technical ecosystems