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PolyChat is a language learning app that seeks to dominate the language learning market. It’s a giant task.

We are preparing to release our biggest version yet, while simultaneously automating our entire distribution and marketing strategy.

Our efforts so far are paying off. We’ve just crossed 5000 users.

We are looking for a software engineering intern to contribute to key product and infrastructure projects. You will learn frontend, backend, infrastructure, marketing, and what it takes to start and run a real business.

Things like:

• Developing AI-powered content generation systems
• Building automation tools for SEO and web workflows
• Designing and implementing backend services and APIs
• Shipping app features in React / React Native, NodeJS, AWS
• Creating internal tools to support product and growth experimentation

Here are some of technologies we use:

• React / React Native
• NodeJS
• AWS

Right now there are thousands of new developers creating apps and deploying them to the app store. Distribution is the differentiator. To excel at these you need to be able to independently research the latest techniques, implement them, test what works and what doesn’t and have a good aesthetic taste.

Beyond that, the product is still in its infancy and there is a lot of work still needed to take it to the next level. The ideal candidate takes projects from start to finish. We will share with you everything we’ve learned to get to this point and we will learn a lot more together.

This is an opportunity for you to make a large business and technical impact at a startup that is rapidly heating up. If you are ambitious, this is the right internship for you. Success could lead to long term collaboration.

This is an unpaid internship. It is designed to meet the U.S. Department of Labor’s primary beneficiary test and NACE criteria for a high-impact internship experience. All equipment, software, tools, and resources are provided by PolyChat at no cost to the intern (no out-of-pocket expenses). Hours are flexible — part-time or full-time depending on your availability and schedule.

This position is hybrid remote/in-office in Austin, Texas.

We look forward to hearing from you.

About the Company

FCSLA Life is committed to providing exceptional service and support to our members. Our mission is to ensure that every member feels valued and understood, fostering a culture of inclusivity and respect.

About the Role

Experienced Microsoft Developer designs, develops, maintains and supports web-based and Windows applications. Strong expertise in C#, VB6, and Microsoft SQL Server, and a solid understanding of both modern and legacy systems. This role involves working closely with business stakeholders to enhance existing applications and build new solutions that meet evolving organizational needs.

Essential Functions

• Design, develop, and maintain Windows and web applications using Microsoft technologies
• Write clean, efficient, and well-documented code in C# and VB6
• Develop and optimize SQL Server databases, stored procedures, views and queries
• Maintain and modernize legacy VB6 Applications, including integration with newer systems
• Crystal Reports 10 experience and MS Access
• Collaborate with analysts, QA, and end users to gather requirements and deliver solutions
• Troubleshoot, debug, and resolve application and database issues
• Participate in code reviews and ensure adherence to development standards and best practices
• Support deployments, upgrades, and ongoing production maintenance
• Create technical documentation for applications and processes
• Resolving Help Desk issues
• All other duties as assigned

Education & Experience

• Four year degree or equivalent experience in computer science or related field
• Strong experience with C# (.NET Framework / .NET Core)
• Proven experience supporting and enhancing VB6 Applications
• Advanced knowledge of Microsoft SQL Server, including:
• T-SQL
• Stored procedures
• Performance turning and indexing
• Experience with web development (ASP.NET, MVC, Web APLs, or similar)
• Experience developing Windows applications (WinForms and/or WPF)
• Understanding of software development lifecycle (SDLC)
• Strong problem-solving and analytical skills
• Ability to work independently and collaboratively in a team environment
• Strong software development background and system management experience
• Proficiency with Microsoft Office Suite, Desktop PC and Calculator, Policy Management System (proprietary software for the main database), FormDocs and Fortis

Preferred Qualifications

• Experience migrating VB6 applications to .NET
• Familiarity with HTML, CSS, JavaScript
• Experience with Visual Studio, source control (Git, TFS, or similar)
• Knowledge of RESTful services and API integrations
• Experience in Agile or Scrum environments

Work Environment

This job is performed in a professional office environment. This is a full-time position with business hours Monday through Friday. Hours of work are typically 8:00 a.m. to 4:30 p.m. Additional hours may be worked as appropriate. Work is routinely performed using standard office equipment such as computers, phones and copiers, in a fast-paced environment.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing duties of this job, the employee is regularly required to talk, hear, sit for long period of time, use of hands and fingers to keyboard, use of standard office equipment such as computers, phones and copiers, navigating about the office and viewing materials and equipment needed to perform required tasks. This position requires the ability to occasionally lift office products and supplies, up to 30 pounds. Work also requires ability to reach into top filing cabinet drawers and bend or stoop to reach into bottom filing cabinet drawers.

Travel

This position requires no travel.

Equal Opportunity Statement

FCSLA Life is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

About Keyfactor

Our mission is to build a connected society, rooted in trust, with identity-first security for every machine and human. Keyfactor helps organizations move fast to establish digital trust at scale - and then maintain it. With decades of cybersecurity experience, Keyfactor is trusted by more than 1,500 companiesacross the globe. We are proud to continually earn recognition as a Best Place to Work, and we achieve that through our amazing people who cultivate our culture as we grow. We hope you will trust your future with Keyfactor!

Job Title: Support Engineer, Tier 3

Location: United States; Remote, MST or PST

Experience: Senior Level

Job Function: Support

Employment Type: Full-Time

Industry: Computer and Network Security

Job Summary

The Support Engineer, Tier 3, functions as a senior individual contributor responsible for resolving the most complex and high-impact technical issues. This role provides technical leadership across the support organization, partners closely with Product and Engineering teams, and drives systemic improvements that enhance product stability, support effectiveness, and customer outcomes.

Applicants must hold US citizenship or US permanent resident status.

Job Responsibilities

Advanced Technical Resolution

• 
  
• Independently resolves critical, complex, and high-severity customer issues, including those with broad operational or customer impact.
  
• Serves as an escalation point for advanced technical issues, applying deep diagnostic expertise across multiple technical domains.
  
• Proactively identifies and addresses issues prior to customer or executive escalation.
  
• Reproduces customer issues in lab or test environments to validate root cause and confirm resolution.
  
• Builds and maintains lab environments used for advanced troubleshooting, validation, and technical enablement.
  

Subject Matter Expertise

• 
  
• Acts as a senior subject matter expert for assigned Keyfactor products, including Command and/or EJBCA.
  
• Provides expert-level guidance on PKI, cryptographic concepts, compliance considerations, and secure deployment practices.
  
• Applies broad domain knowledge to diagnose complex, non-routine issues across infrastructure, application, and security layers.
  
• Contributes technical insight related to emerging risks, architectural considerations, and support readiness.
  

Knowledge Sharing & Enablement

• 
  
• Mentors and provides technical guidance to support engineers across all tiers.
  
• Identifies knowledge gaps through case analysis and operational data and contributes to targeted training and documentation.
  
• Develops and maintains technical documentation, ensuring accuracy, clarity, and alignment with internal standards and industry best practices.
  
• Promotes consistent knowledge sharing to improve overall team capability and reduce recurring issues.
  

Systemic Improvement & Cross-Functional Collaboration

• 
  
• Identifies recurring issues and systemic deficiencies and leads efforts to implement long-term corrective actions.
  
• Partners with Product, Engineering, and Support leadership to address root causes and improve product and support processes.
  
• Provides technical input that informs product quality, platform stability, and support scalability.
  
• Represents customer impact and operational risk during cross-functional discussions and incident reviews.
  

Customer & Incident Management

• 
  
• Manages high-profile customer escalations and outages with professionalism, technical rigor, and clear communication.
  
• Communicates complex technical findings and recommendations to both technical and non-technical stakeholders.
  
• Maintains accountability for case progression, resolution quality, and documentation accuracy.
  

Minimum Qualifications, Education, and Skills

• 
  
• 3+ or more years of advanced technical support experience or demonstrated equivalent expertise in PKI or related security technologies.
  
• Demonstrated depth of expertise in one or more technical domains required to support Keyfactor products.
  
• Advanced knowledge of Windows Server and/or Linux, including IIS, ADFS, WAP, and Active Directory.
  
• Strong expertise in PKI, ADCS, certificate lifecycle management, and cryptographic principles.
  
• Proficient in SQL database analysis, including complex queries and table structure evaluation.
  
• Strong understanding of networking concepts, including firewalls, load balancers, and proxy configurations.
  
• Experience with cloud platforms such as AWS and/or Azure.
  
• Expertise in containerization and orchestration technologies (Docker, Kubernetes).
  
• Demonstrates strong verbal and written communication skills with the ability to convey complex technical information clearly and professionally.
  
• Maintains a high standard of customer focus and operational accountability.
  
• Capable of identifying root causes of complex issues and articulating clear, actionable resolutions.
  

Compensation

Salary will be commensurate with experience.

Culture, Career Opportunities and Benefits

We build teams that continually strive to get better than the day before. You will be challenged daily and given opportunities to grow personally and professionally. We balance autonomy and structure to create an entrepreneurial environment to spur creativity and new ideas.

Here are just some of the initiatives that make our culture special:

• 
  
• Second Fridays (a company-wide day off on the second Friday of every month minus November and December of 2025 due to the Holiday schedule). Please note that this benefit is subject to change.
  
• Comprehensive benefit coverage globally.
  
• Generous paid parental leave globally.
  
• Competitive time off globally.
  
• Dedicated employee-focused ambassadors via Key Contributors & Culture Committees.
  
• DIVERSE Commitment, a call to action for a more inclusive and diverse future in business, society, and technology.
  
• The Keyfactor Alliance Program to support DEIB efforts.
  
• Wellbeing resources, wellness allowance, mindfulness app free membership, Wellness Wednesdays.
  
• Global Volunteer Day, company non-profit matching, and 3 volunteer days off.
  
• Monthly Talent development and Cross Functional meetings to support professional development.
  
• Regular All Hands meetings - followed by group gatherings.
  

Our Core Values

Our core values are extremely important to how we run our business and what we look for in every team member:

Trust is paramount.

We deliver security software and solutions where trust and openness are of the highest importance for our customers. We are honest and a trusted partner in every aspect of business.

Customers are core.

We strategize, operate, and execute through a customer-centric view. We prioritize the security interests of our customers, and we act as if their data were our own.

Innovation never stops, it only accelerates.

The speed of change is accelerating. We are committed, through investment and focus, to stay ahead of the innovation curve.

We deliver with agility.

We thrive in high-paced and continually changing environments. We navigate through newly added variables, adjust accordingly, while driving towards our strategic goals.

United by respect.

Respect for all is what unites us. We promote diversity, inclusivity, equity, and acting with empathy and openness, both in our business and in our communities.

Teams make "it" happen.

Vision and goals are not individually achievable - they require teamwork. We pride ourselves in operating as a cohesive team, creating promoters and partners, and winning as one.

Keyfactor is a proud equal opportunity employer including but not limited to veterans and individuals with disabilities.

REASONABLE ACCOMMODATION: Applicants with disabilities may contact a member of Keyfactor's People team via and/or telephone at to request and arrange for accommodations at any time.

Keyfactor Privacy Notice

Job Description:

Overview:

We don't simply hire employees. We invest in them. When you work at Chatham, we empower you - offering professional development opportunities to help you grow in your career, no matter if you've been here for five months or 15 years. Chatham has worked hard to create a distinct work environment that values people, teamwork, integrity, and client service. You will have immediate opportunities to partner with talented subject matter experts, work on complex projects, and contribute to the value Chatham delivers every day.

We seek to enhance our Controls and Data Integrity team with a role specializing in data quality for interest rate, currency, and commodity transactions. The role is part of our global central operations group charged with ensuring the accuracy and reliability of Chatham's transaction, market, and valuation data.

In this role you will:

The purpose of the role is to ensure all transaction details are in Chatham's systems accurately and as agreed upon at execution. Data entry errors can have significant consequences to the economics of the transaction or to their accounting treatment, and it is therefore critical that team members understand transaction-related market conventions, payments, and valuations. This role will provide support for transactions executed by Chatham's real estate, private equity, corporate, and financial institutions sectors. We expect primary responsibilities to include:

• Transaction and data review
  • Work as part of the larger team to check the data entry on transactions as they are executed
  • Verify calculation amounts and build payment schedules
  • Develop an understanding of the underlying transactions in order to identify loading errors
  • Check daily control reports to monitor unusual movements in transaction valuations and market data
  • Assist with data clean-up related transaction data and Client Relationship Management (CRM) software

• Communicate and coordinate across other internal teams and with clients
  • Interact with sector team members to verify/clarify data, as needed
  • Work with internal models, analytics, and technology teams to resolve issues
  • Play an active role in liaising between the business and technical teams
  • Check and send out monthly valuation reports to clients

• Develop and share subject matter expertise
  • Take part in the training of new Chatham employees on sector teams
  • Serve as an integral member of ad hoc project teams to improve processes, solve problems, and provide insight from a data quality perspective
  • Develop SQL skills and help create database queries

• The role may also include opportunities to contribute to the team in other capacities as interests and team needs align.

Your impact:

Our team works in partnership with Chatham's sector advisory teams and clients to help them efficiently navigate the data quality, operational, and regulatory compliance aspects of a transaction. We strive to continually improve the workflows we are responsible for and have the chance to do so by implementing process changes and/or leveraging supporting technology. Team members play a crucial role in these process improvements and serve as subject matter experts, providing regular training and resources for all Chatham teams.

Contributors to your success:

• 2 years of experience working in operations or data quality may be beneficial but is not required
• An interest in data quality, data management, and process improvement
• Comfort with basic math skills and use of Microsoft Excel
• High level of attention to detail, accuracy, and organization
• Ability to multitask and independently prioritize workload
• Strong verbal and written communication skills
• Ability to work extra/non-standard hours around month- and quarter-ends (and other special cases) to support critical business processes
• Experience with VBA and SQL are beneficial, but not necessary

We seek individuals that will thrive in our culture and can make a significant impact over the long term. Most of our team members do not come to Chatham with a deep understanding of derivatives; therefore, we conduct classroom and apprentice-style training. We look for people who have consistently demonstrated drive, determination, and academic/professional accomplishment throughout their lives. We invest a great deal of time and training with our employees and we are looking for individuals who want to make a long-term commitment to the company.

About Chatham Financial:

Chatham Financial is the largest independent financial risk management advisory and technology firm. A leader in debt and derivative solutions, Chatham provides clients with access to in-depth knowledge, innovative tools, and an incomparable team of over 700 employees to help mitigate risks associated with interest rate, foreign currency, and commodity exposures. Founded in 1991, Chatham serves more than 3,500 companies across a wide range of industries - handling over $1 trillion in transaction volume annually and helping businesses maximize their value in the capital markets, every day. To learn more, .

Chatham Financial is an equal opportunity employer.

About Keyfactor

Our mission is to build a connected society, rooted in trust, with identity-first security for every machine and human. Keyfactor helps organizations move fast to establish digital trust at scale - and then maintain it. With decades of cybersecurity experience, Keyfactor is trusted by more than 1,500 companiesacross the globe. We are proud to continually earn recognition as a Best Place to Work, and we achieve that through our amazing people who cultivate our culture as we grow. We hope you will trust your future with Keyfactor!

Job Title: Support Engineer, Tier 1

Location: United States; Atlanta

Experience: Associate Level

Job Function: Support

Employment Type: Full-Time

Industry: Computer and Network Security

Job Summary

The Support Engineer, Tier 1, resolves customer-reported technical issues of moderate complexity and supports the continuity of customer operations. This role demonstrates growing technical proficiency, effective customer communication, and increasing ownership of support cases through resolution. The Support Engineer contributes to team knowledge, follows established processes, and continues to build depth in supported products and technologies.

Applicants must hold US citizenship or US permanent resident status.

Job Responsibilities

Customer Engagement & Support

• 
  
• Serves as a technical point of contact for customers, engaging via calls and written communication to diagnose issues and provide timely support.
  
• Responds to customer inquiries within defined SLAs, prioritizing cases based on impact and severity with guidance as needed.
  
• Communicates technical information clearly and professionally, adapting explanations to customer technical proficiency.
  
• Provides accurate and timely case updates in alignment with incident severity and communication standards.
  
• Assists customers with product usage, configuration guidance, and best practices to reduce repeat issues.
  

Case Ownership & Management

• 
  
• Manages assigned support cases through resolution with appropriate guidance and escalation.
  
• Maintains accurate, clear, and technically appropriate case documentation in the support CRM system.
  
• Produces case summaries outlining troubleshooting steps and resolutions to support knowledge sharing.
  
• Collaborates with peers and participates in SWARM models to resolve more complex or escalated issues.
  
• Performs log review and configuration analysis to support root cause identification.
  

Technical Problem Solving & Analysis

• 
  
• Uses lab environments and internal tools to reproduce issues, validate findings, and test solutions under guidance.
  
• Troubleshoots the majority of assigned cases using documentation, established procedures, and peer support.
  
• Identifies patterns in recurring issues and raises observations to senior team members for review.
  
• Contributes to internal knowledge base articles and documentation to improve support efficiency.
  
• Shares learnings and troubleshooting approaches with the team to build collective knowledge.
  

Product & Domain Knowledge

• 
  
• Demonstrates working knowledge of supported products and underlying technologies.
  
• Resolves routine and moderately complex technical issues within assigned product areas.
  
• Applies product knowledge to evaluate customer environments and configurations with guidance.
  
• Supports customers with standard deployment, configuration, and operational recommendations.
  
• Continues to develop technical expertise through hands-on experience, training, and peer collaboration.
  

Escalation & Incident Support

• 
  
• Follows established escalation procedures to ensure timely resolution and appropriate visibility.
  
• Partners with senior engineers and SWARM teams on complex cases and higher-impact incidents.
  
• Assists in building and maintaining lab environments as needed to support issue diagnosis.
  

Collaboration & Continuous Improvement

• 
  
• Participates in team knowledge-sharing sessions and enablement activities.
  
• Provides feedback on tools, documentation, and processes to improve support effectiveness.
  
• Collaborates with cross-functional teams as needed to support customer outcomes.
  
• Supports ongoing initiatives to improve workflows, consistency, and customer experience.
  

Minimum Qualifications, Education, and Skills

• 
  
• Bachelor's degree or equivalent practical experience.
  
• 1-3 years of technical support or engineering experience in a customer-facing environment.
  
• Ability to manage multiple support cases with guidance while maintaining service quality.
  
• Strong written and verbal customer communication skills.
  
• Demonstrated commitment to customer satisfaction and continuous learning.
  
• Experience with log analysis and troubleshooting fundamentals.
  
• Working knowledge of database fundamentals, including basic SQL queries.
  
• Familiarity with Linux operating systems and Windows Server environments. #LI-NA1
  

Compensation

Salary will be commensurate with experience.

Culture, Career Opportunities and Benefits

We build teams that continually strive to get better than the day before. You will be challenged daily and given opportunities to grow personally and professionally. We balance autonomy and structure to create an entrepreneurial environment to spur creativity and new ideas.

Here are just some of the initiatives that make our culture special:

• 
  
• Second Fridays (a company-wide day off on the second Friday of every month minus November and December of 2025 due to the Holiday schedule). Please note that this benefit is subject to change.
  
• Comprehensive benefit coverage globally.
  
• Generous paid parental leave globally.
  
• Competitive time off globally.
  
• Dedicated employee-focused ambassadors via Key Contributors & Culture Committees.
  
• DIVERSE Commitment, a call to action for a more inclusive and diverse future in business, society, and technology.
  
• The Keyfactor Alliance Program to support DEIB efforts.
  
• Wellbeing resources, wellness allowance, mindfulness app free membership, Wellness Wednesdays.
  
• Global Volunteer Day, company non-profit matching, and 3 volunteer days off.
  
• Monthly Talent development and Cross Functional meetings to support professional development.
  
• Regular All Hands meetings - followed by group gatherings.
  

Our Core Values

Our core values are extremely important to how we run our business and what we look for in every team member:

Trust is paramount.

We deliver security software and solutions where trust and openness are of the highest importance for our customers. We are honest and a trusted partner in every aspect of business.

Customers are core.

We strategize, operate, and execute through a customer-centric view. We prioritize the security interests of our customers, and we act as if their data were our own.

Innovation never stops, it only accelerates.

The speed of change is accelerating. We are committed, through investment and focus, to stay ahead of the innovation curve.

We deliver with agility.

We thrive in high-paced and continually changing environments. We navigate through newly added variables, adjust accordingly, while driving towards our strategic goals.

United by respect.

Respect for all is what unites us. We promote diversity, inclusivity, equity, and acting with empathy and openness, both in our business and in our communities.

Teams make "it" happen.

Vision and goals are not individually achievable - they require teamwork. We pride ourselves in operating as a cohesive team, creating promoters and partners, and winning as one.

Keyfactor is a proud equal opportunity employer including but not limited to veterans and individuals with disabilities.

REASONABLE ACCOMMODATION: Applicants with disabilities may contact a member of Keyfactor's People team via and/or telephone at to request and arrange for accommodations at any time.

Keyfactor Privacy Notice

• Provides administrative support to ensure efficient office operations.
• Maintains physical and digital filing systems.
• Answers phone calls and directs callers to appropriate personnel, schedules appointments, signs for incoming packages, and assists clients and other visitors.
• Responds to emails and other digital queries and correspondence.
• Manages calendars for senior staff, including making travel arrangements.
• Drafts and edits letters, reports, and other documents.
• Inputs and updates information in databases and spreadsheets.
• Prepares meeting agendas and takes meeting minutes.
• Coordinates logistics for meetings, including room setup and catering.
• Uses word processing and presentation software to create and edit documents.
• Operates and maintains office equipment, including printers, copiers, and fax machines.
• Works with maintenance staff and outside vendors to ensure office equipment is in good working order and office supplies are always on hand.
• Research as requested and compiles and summarizes information for reports or presentations.
• Works closely with other administrative staff and supports other colleagues as needed.
• Works with sensitive information with discretion to maintain confidentiality and security and ensure compliance with privacy policies and regulations.
• Ensures that deadlines are met and adapts to changing priorities.
• Presents a positive and professional image for the organization.

• High school diploma or equivalent, associate's degree preferred but not required.
• Past administrative experience or tenure in an office setting preferred but not required.
• Digital literacy and research skills, including the ability to analyze the reliability of information.
• Familiarity with standard office platforms, such as Microsoft Office.
• Data management and entry skills, including the ability to maintain and improve filing systems.
• Accurate record keeping.
• Written communication skills.
• Time management, multitasking, and flexibility.
• Organizational skills.
• Accuracy and attention to detail.
• Supply management and inventory control.
• Interpersonal skills, professional and courteous demeanor, excellent office and phone etiquette.
• Ability to work well under pressure and navigate multiple deadlines.
• Proactive approach to problem-solving and process improvement.
• Ability to work well independently and in collaboration with others.

LHH is seeking a Senior Databricks AI/ML Engineer to join our client's team in a fully remote role based in Seattle, WA. Candidates must live in one of the following states, and be prepared to pass a background check/identity verification process: WA, OR, ID, OH, SC, NC, TX, or FL

LHH has a dynamic and challenging opportunity for a Senior Databricks AI/ML Engineer to join our client's engineering team. This role focuses on building and deploying scalable AI/ML solutions across key areas of the insurance functions, including underwriting, claims, pricing, customer engagement, and fraud detection, with a strong emphasis on Databricks architecture and ecosystem integration. The engineer will collaborate closely with data scientists, actuaries, product owners, and engineers to operationalize models, transforming them into robust, production-grade systems seamlessly integrated into business workflows and enterprise platforms.

Salary & Benefits:

• $150k to $185k annually (depending on location & experience)
• Medical, dental, and vision insurance
• 401(k) plan with employer match
• Vacation time accrues at a rate of 10 days annually, with increases based on a tenure schedule, up to a maximum of 25 days per year.
• PTO included Four (4) personal days are granted immediately upon hire.
• Paid holidays are provided for the eight (8) holidays observed in this role throughout the calendar year.
• Up to ten (10) days of sick leave are granted immediately upon hire (pro-rated based on hire date and full-time/part-time status).
• Additional paid time off is available for bereavement, jury duty, and employee volunteer activities in the community.
• Life and disability insurance

Minimum Qualifications:

• Bachelor's degree in Computer Science, AI/ML, Data Science/Engineering, or related field (or equivalent experience).
• 6+ years experience in ETL pipelines, SQL Server, and production data workflows.
• 3+ years enterprise experience with Azure & Databricks AI/ML, including data analysis and visual analytics.
• 3+ years applying ML algorithms and transforming data science prototypes into production.
• 5+ years experience with CI/CD workflows for ML models and related code.
• Strong SQL, real-time and batch data pipeline development, and unsupervised learning techniques.
• Familiarity with agile methodologies (e.g., Scrum).

Responsibilities:

• Conduct customer workshops to gather requirements and design analytics architectures using Azure and Databricks AI/ML.
• Serve as Databricks Architect, managing workspace design, deployment, and governance across environments.
• Define and implement Databricks Lakehouse architecture and governance best practices.
• Integrate Databricks with Azure services and lead implementation of Databricks SQL, Delta Live Tables, and MLflow.
• Develop and maintain automated MLOps workflows for model deployment, monitoring, and lifecycle management.
• Set up and configure Azure and Databricks infrastructure for AI/ML workloads.
• Review ML model code and analytics scripts for quality and performance.
• Design and build data pipelines and cloud services for monitoring, analysis, and reporting.
• Develop robust ETL workflows using Databricks, Spark, and SQL Server for structured and unstructured data.
• Provide production support and performance tuning for data engineering workflows.
• Optimize complex SQL queries and stored procedures for data processing and business logic.
• Collaborate with cross-functional teams to ensure data quality and support business decision-making.
• Scale and deploy machine learning models to handle large-scale data.
• Feed raw data into models and build deployment pipelines for new models.
• Implement logging, observability, and performance monitoring for AI/ML systems.
• Conduct architecture reviews and performance testing.
• Perform other duties as assigned.

Preferred Qualifications:

• Master's degree in a related field.
• Experience in the insurance industry (Auto, Home, Umbrella) and related AI/ML applications.
• Proficiency with tools/platforms: Azure ML, Databricks, Microsoft Fabric, Synapse, Power BI, Snowflake, and APIs like Azure OpenAI and Cognitive Services.
• Knowledge of streaming frameworks: Apache Kafka, Azure Event Hubs, Delta Live Tables.
• Strong math, problem-solving, and rapid learning skills.
• Excellent communication, organization, and independent work capabilities.
• Service-oriented mindset with ability to handle ambiguity and build strong relationships.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act

• Los Angeles City Fair Chance Ordinance

• Los Angeles County Fair Chance Ordinance for Employers

• San Francisco Fair Chance Ordinance

Job Posting: Agency Leader

Location: Chicago, IL (This is NOT a remote position)

About Us

Combined Insurance, a Chubb Company, is seeking an Agency Leader to join our fast-paced, high-energy, and growing team. With over 100 years of success in the insurance industry, we are proud of our tradition of excellence. Come be a part of our team of hard-working, talented professionals!

Job Summary

The Agency Leader (AL) is responsible for achieving annual new sales objectives within an assigned area by sourcing, guiding, and supporting Agency Coordinators and Independent Agents. Additionally, the AL provides sales and service support to current policyholders. This role involves recruiting and affiliating new Independent Agents, as well as coaching and offering voluntary training to both Independent Agents and Agency Coordinators.

Key Responsibilities

1. Sourcing & Development

• Establish local networks to source prospective Independent Agent candidates and independent agencies to sell Combined products.
• Conduct informational seminars for prospective Independent Agents as needed.
• Represent the Agency at local job fairs or other hiring events.
• Affiliate Independent Agent candidates.
• Recommend Independent Agents for leadership roles, such as Agency Coordinator.

2. Field Training

• Provide in-person support to Independent Agents during sales visits, offering voluntary training and guidance as needed.
• Develop expertise in all aspects of the sales process and remain available for consultation and guidance.
• Support the development of targeted training for Agency Coordinators and Independent Agents requesting additional development.
• Collaborate with the Carrier Compliance Department to provide required compliance training.
• Assist Agency Coordinators and Independent Agents with appointment setting, as requested.
• Lead voluntary meetings and webinars.
• Facilitate and attend training and development meetings led by the Agency Director and carrier.

3. Administration Support

• Assist Agency Coordinators and Independent Agents in adhering to administrative processes.
• Serve as the primary contact for administrative and implementation support queries.
• Provide support with sales tools and their implementation.

4. Other Responsibilities

• Work with the team to meet production expectations and guidelines set by Agency Management.
• Meet growth goals in APV (Annualized Premium Volume) and Agent Affiliation.
• Demonstrate the Agency's sales process effectively.
• Follow company policies, procedures, and expectations while setting an example for others.
• Establish a strong local presence for the Agency

Qualifications:

Competencies

• Problem Solving: Takes an organized and logical approach to addressing problems and complex issues. Simplifies complexity by breaking down issues into manageable parts and identifying root causes.
• Continuous Learning: Demonstrates a desire to expand expertise, develop new skills, and grow professionally. Seeks opportunities to learn and deepen technical knowledge.
• Initiative: Goes above and beyond what is required, meeting objectives on time with minimal supervision. Self-motivated and eager to make a difference.
• Adaptability: Adjusts personal efforts in response to changing circumstances. Effectively prioritizes competing demands and navigates uncertainty.
• Results Orientation: Executes plans effectively, drives for results, and takes accountability for outcomes. Perseveres in challenging situations and capitalizes on opportunities.
• Values Orientation: Upholds Chubb's values, acting ethically and maintaining professional integrity. Fosters collaboration within the team and across the company.

Education and Experience

• High school diploma or equivalent required; college degree preferred.
• 3+ years of stable work history with a successful sales track record (insurance sales experience is a plus).
• 1+ years of sales team management experience.
• Experience leading an independent contractor workforce preferred.
• Proven ability to build a team through effective sourcing and recruitment strategies.
• Valid Life, Accident, and Health license (must be obtained prior to employment).
• Proficiency in Microsoft Office and tablet use at an intermediate level.
• Active professional network required.
• B2B experience and agency-building experience preferred.
• 2+ years of insurance experience.

Compensation:

• Base Pay: $65,000
• Additional Earnings: Eligible for commissions, as well as monthly and quarterly incentive bonuses.
• Benefits: Chubb offers a comprehensive benefits package. More details can be found at Chubb Careers.

Our Benefits

As a Chubb corporate employee, you will have access to one of the most comprehensive benefit plans in the industry, designed to meet your needs and help you achieve your financial goals. Below are some of the many benefits we offer:

• Health insurance
• Dental insurance
• Tuition reimbursement
• Company-match 401(k) plan
• Disability insurance
• Life insurance

Join Us Today!

If you're ready to take the next step in your career and make a difference, apply now to become an Agency Leader with Combined Insurance, a Chubb Company.

Trident Consulting is seeking a \"Business Operations Analyst\" for one of our clients in \"Pomona, CA – Hybrid (2 days)\" A global leader in business and technology services.

Position: Business Operations Analyst

Location: Pomona, CA – Hybrid (2 days)

Type: Contract

Rate: $34-38/Hr

Day-to-Day Responsibilities/Workload

Stakeholder Engagement & Customer Contact

• Act as the main point of contact between Contractors and customers, facilitating communication, resolving access issues, and coordinating inspection appointments.
• Document and manage customer access challenges, handle notifications and permissions, and ensure all necessary approvals and communications are properly collected and tracked.
• Utilize Customer Contact Information (CCI) to proactively schedule inspections, reducing unnecessary field visits and increasing operational efficiency.
• Maintain and prioritize records of inspection constraints, support process improvements for access management, and track performance using relevant reporting tools.

Constraint Tracking and Exception Processing

• Mapping - Create .kmz and spatial joins in Excel to determine potential access issues related to CROPS, Government Lands, etc.
• Create work orders for released access issues and send them to vendors with notes regarding appointments, gate codes, special instructions, contact info, etc.
• Tracking and oversight of constrained inspections to actively mitigate the potential for non-compliant inspections and not meeting risk mitigation commitment.
• Assist in development and monitoring of data management tools to provide more timely and accurate status reporting to management.
• Identify follow-up actions required by various stakeholders in the inspection workflow.
• An additional resource can take advantage of the data management tools and process improvements being developed, to provide more timely and accurate status reporting to management and to identify follow-up actions required by various stakeholders in the inspection workflow.

Data Analysis and Data Discrepancies

• Validate that inspections are populating in dashboards (SAS, Power BI) and follow through to resolution.
• Identify data discrepancies through SAP, InspectApp, EZYViewer research.
• Communicate with InspectApp/InspectForce team both internal to Inspections and IT regarding sync issues and tracking resolution.

Required Skills/Attributes

Knowledge & Skills

• Data management (data structure and controls design, data querying, and report development)
• Time management (manage resolution of work to align with workflow due dates and inspection due dates)
• Comfortable engaging multiple SMEs across multiple organizations, presenting issues and potential solutions, and securing support and/or buy-in from stakeholders and support partners
• Project tracking from issue ID, causal analysis, solutioning, through resolution of issue
• Data visualization reporting and dashboard development

Software proficiency

• MS Office Suite (Excel), SAS, SAP, PowerBI, SQL, Python, SAP SME
• Help individuals frequently in navigating work orders, maintenance plans, mdocs, FLOC/Equipment data)
• Has prior experience with SAP transformations, especially as it pertains to data cleansing and validation. With S/4HANA transformation, this could be valuable.
• ArcGIS- Join different visual layers/maps (districts, FLOCs, circuits, constrained areas) to create tables of data to work with more effectively

Trident Consulting is a premier IT staffing firm providing high-impact workforce solutions to Fortune 500 and mid-market clients. Since 2005, we've specialized in sourcing elite technology and engineering talent for contract, direct hire, and managed services roles. Our expertise spans cloud, AI/ML, cybersecurity, and data analytics, supported by a 3M+ candidate database and a 78% fill ratio. With a highly engaged leadership team and a reputation for delivering hard-to-fill, niche talent, we help organizations build agile, high-performing teams that drive innovation and business success. Learn more: .

Some of our recent awards include:

• Trailblazer Women Award 2025 by Consulate General of India in San Francisco.
• Ranked as the #1 Women Owned Business Enterprise in the large category by ITServe.
• Received the TechServe Excellence award.
• Consistently ranked in the Inc. 5000 list of fastest-growing private companies in America.
• Recognized in the SF Business Times as one of the Largest Bay Area BIPOC/Minority-Owned Businesses in 2022.

**Candidate must be US Citizens or Green Card Holders to qualify.

About the Role

PSR Associates is immediately seeking a Business Systems Analyst to join our team providing support to our client.

Client: Auto Industry Client

Term: 6 months+

Location: Onsite in Camden, NJ

Role focus

Business Systems Analyst to work with a scrum team for a Connected Vehicle program in an onshore-offshore delivery model.

Key responsibilities:

• Partner with the client Product Owner and Business Analyst to understand business and functional requirements in detail.

• Translate business/functional requirements into technical user stories, ensuring clear upstream/downstream integration needs, Definition of Ready (DoR), and Definition of Done (DoD) acceptance criteria

• Schedule and lead discussions with internal and external stakeholders to gather real-time and batch integration requirements.

• Identify, track, and resolve dependencies across systems and teams.

• Navigate stakeholder expectations while ensuring alignment on technical deliverables.

• Collaborate with technical teams clarify requirements, resolve queries, and support story elaboration throughout the sprint cycle.

• Test user stories and share feedback with the team

• Attend sprint review meetings and present the sprint increment to stakeholders.

• Effectively own UAT planning, coordination to ensure timely completion of UAT testing per plan.

• Apply strong analytical and problem solving skills to troubleshoot issues and enhance solution quality.

• Strong communication and documentation capabilities with the ability to translate technical discussions into clear deliverables.

• Demonstrate strong proficiency in Java, SQL, and database technologies.

• Possess a solid understanding of SOAP/REST web services, including the ability to document service specifications accurately.

• Utilize JIRA for backlog management, sprint execution, and Confluence for project documentation.

• Experience in the automotive domain is preferred and considered a strong advantage.

About the Company

PSR Associates is a consulting and talent solutions firm that connects qualified IT professionals with great opportunities. Whether you're looking for a contract or permanent position, we can help you find the right fit for your skills and experience. We have a team of experienced recruiters who know the IT industry inside and out, and we work with you every step of the way to ensure a smooth and successful transition. PSR Connecting Talent, Crafting Success.