Native Access Password Reset Jobs in Usa

Data Science & Analysis

Travel Required: None

Clearance Required: Ability to Obtain Public Trust

What You Will Do:

We are currently searching for a Data Access Deputy Program Director. The Data Access Deputy Program Director is responsible for supporting the overall delivery of the program. This role involves overseeing multiple tasks, coordinating with task Program Directors, and ensuring that deliverables meet Statement of Work (SOW) objectives with high levels of customer satisfaction. This is a full-time onsite position supporting the NIH office in Bethesda, MD.

Accountable for all aspects of program delivery in coordination with the Program Director.

May oversee multiple concurrent tasks and ensure alignment with program goals.

Responsible for planning, execution, control, and direction of programmatic and technical work performed under the contract.

Ensure timely delivery of high-quality outputs that meet or exceed SOW requirements.

Maintain satisfactory-to-superior levels of customer satisfaction through effective communication and issue resolution.

What You Will Need:

Master's or Ph.D. in Bioinformatics, Public Health, Health Services, or a comparable discipline.

A minimum of TEN (10) years of experience in federal contract management or a comparable field.

A minimum of THREE (3) years of experience on contracts of similar size and complexity.

Possess a Project Management Professional (PMP) certification or professional certifications relevant to the role.

Demonstrated expertise in contract management, including compliance, reporting, and performance monitoring.

Proven ability to communicate effectively in English, both verbally and in writing.

What Would Be Nice To Have:

A minimum of SIX (6) years of experience managing projects using Agile methodologies preferred.

Strong leadership and organizational skills.

Ability to collaborate effectively with cross-functional teams and stakeholders.

Experience in data access, governance, and regulatory compliance within federal environments.

The annual salary range for this position is $171,000.00-$285,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs.

What We Offer:

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

Benefits include:

Medical, Rx, Dental & Vision Insurance

Personal and Family Sick Time & Company Paid Holidays

Parental Leave

401(k) Retirement Plan

Group Term Life and Travel Assistance

Voluntary Life and AD&D Insurance

Health Savings Account, Health Care & Dependent Care Flexible Spending Accounts

Transit and Parking Commuter Benefits

Short-Term & Long-Term Disability

Tuition Reimbursement, Personal Development, Certifications & Learning Opportunities

Employee Referral Program

Corporate Sponsored Events & Community Outreach

annual membership

Employee Assistance Program

Supplemental Benefits via Corestream (Critical Care, Hospital Indemnity, Accident Insurance, Legal Assistance, and ID theft protection, etc.)

Position may be eligible for a discretionary variable incentive bonus

About Guidehouse:

Guidehouse is an Equal Opportunity EmployerProtected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.

Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.

Thank you for considering a career at Ensemble Health Partners! Ensemble Health Partners is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country. Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference!

The Opportunity:

The Manager of Patient Access is responsible for planning, developing, organizing, and managing the Patient Access department and is responsible for performance and effectiveness of these department(s). The Manager will be responsible for the coaching and development of all staff performing these functions and implementing short and long-term plans and objectives to improve customer service and collect quality information. As a subject matter expert, this person must provide leadership and contribute to the revenue cycle and organizational goals and is responsible for meeting the mission and goals of Ensemble Health Partners, as well as meeting regulatory compliance requirements. The Manager of Patient Access will work closely with the Director of Patient Access to align processes and procedures with Ensemble Health Partners policies at an assigned facility or market.

Job Responsibilities:

• Manager is responsible for directly managing the operations for the admitting, registration, and financial services departments at the acute care locations.
• Develops and manages departmental staffing needs. Prepares monthly reports as requested. Establishes departmental goals with the staff to optimize performance and meet organizational while improving operations to increase customer satisfaction and meet financial goals of the organization. Coordinates employee work schedules to provide adequate daily staffing coverage.
• Collects, interprets and communicates performance data using various tools and systems, while also using this data to make decisions on how to achieve performance goals. Works with internal and external customers to make key decisions, impacting either the whole organization or an individual patient. Works closely with ancillary departments to establish and maintain positive relations to ensure revenue cycle goals are achieved.
• Assists in the development of dyad-reporting patient access staff. Provides training, education, goal-setting, and performance interventions as necessary to ensure adequate performance.
• Performs other duties as assigned.

Employment Qualifications:

• Certified Revenue Cycle Representative (CRCR) certification
• Certified Healthcare Access Manager (CHAM) certification
• Bachelor's Degree or Equivalent Experience in Healthcare Management/Administration

Experience We Love:

• Minimum 2 3 year's management experience in healthcare industry
• Patient Access experience with managed care/insurance or call center preferred
• Experience with Microsoft a must
• Ability to balance numerous priorities, therefore requiring great skills in prioritization
• Ability to understand and master numerous computer applications, while also understanding information technology enough to work with the I.T. department to ensure the technological needs of the department are being met

Join an award-winning company

• Five-time winner of \"Best in KLAS\" 2020-2022, 2024-2025
• Black Book Research's Top Revenue Cycle Management Outsourcing Solution 2021-2024
• 22 Healthcare Financial Management Association (HFMA) MAP Awards for High Performance in Revenue Cycle 2019-2024
• Leader in Everest Group's RCM Operations PEAK Matrix Assessment 2024
• Clarivate Healthcare Business Insights (HBI) Revenue Cycle Awards for strong performance 2020, 2022-2023
• Energage Top Workplaces USA 2022-2024
• Fortune Media Best Workplaces in Healthcare 2024
• Monster Top Workplace for Remote Work 2024
• Great Place to Work certified 2023-2024

• Innovation
• Work-Life Flexibility
• Leadership
• Purpose + Values

Bottom line, we believe in empowering people and giving them the tools and resources needed to thrive. A few of those include:

• Associate Benefits We offer a comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs.
• Our Culture Ensemble is a place where associates can do their best work and be their best selves. We put people first, last and always. Our culture is rooted in collaboration, growth, and innovation.
• Growth We invest in your professional development. Each associate will earn a professional certification relevant to their field and can obtain tuition reimbursement.
• Recognition We offer quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company.

Ensemble Health Partners is an equal employment opportunity employer. It is our policy not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender, gender identity, religion, national origin, age, disability, military or veteran status, genetic information or any other basis protected by applicable federal, state, or local laws. Ensemble Health Partners also prohibits harassment of applicants or employees based on any of these protected categories.

Ensemble Health Partners provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. If you require accommodation in the application process, please contact .

This posting addresses state specific requirements to provide pay transparency. Compensation decisions consider many job-related factors, including but not limited to geographic location; knowledge; skills; relevant experience; education; licensure; internal equity; time in position. A candidate entry rate of pay does not typically fall at the minimum or maximum of the role's range.

The Access Service Representative I is responsible for the capture of demographic and insurance information either by telephone or patient facing. Position is required to use eligibility application to invoke request to verify insurance eligibility, interpret response and capture appropriate health insurance information as it pertains to the service being rendered. Must be comfortable in the collection of financial responsibility from the patient based on eligibility response or estimate for services.

• Responsible for accurate patient look up to ensure correct patient is being registered.
• Responsible for discerning demographic and insurance information to ensure accurate registration
• Responsible to interpret information received from Insurance Payer regarding patient's eligibility and financial responsibility
• Responsible for discussing financial obligation of patient and collect via cash, credit card or check
• Responsible for explaining regulatory forms and answer questions from patient; obtain signatures accordingly
• Responsible for scanning or managing online form template to maintain the Electronic Health Record
• Comprehend Federal, State, Third Party Payer regulations as it pertains to a hospital registration.
• Ability to work in multiple systems during a telephone call or patient facing interaction to complete an accurate registration and support clinical workflow.

• Social and Emotional Intelligence
• Ability to deal with a diverse population including critically injured, mentally disturbed and belligerent
• Patient centric customer service
• Conflict Management
• Team-oriented support
• Adaptable to high-stress situation
• Excellent communication skill

Qualifications:

• High School Diploma/G.E.D. - required
• 1-3 years applicable experience; customer service and strong computer skill - required
• Hospital or Clinic setting office experience - preferred
• Proven customer service skill with ability to exceed expectations
• Ability to multi-task in stressful and high patient volume unit
• Ability to learn in classroom setting; utilizing resources
• Ability to remain composed under pressure
• Ability to review information and draw appropriate conclusion
• Good judgement and ability to be resourceful to problem solve; escalate issues as needed
• Team minded work ethic

Equivalent combination of relevant education and experience may be substituted as appropriate.

Physical Demands:

• Standing - Occasionally
• Walking - Occasionally
• Sitting - Constantly
• Talking - Constantly
• Hearing - Constantly
• Repetitive Motions - Constantly

Thank you for your interest in Albany Medical Center! Albany Medical Center is an equal opportunity employer. This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that: Access to information is based on a \"need to know\" and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Medical Center policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.

Thank you for your interest in Albany Medical Center!?

Albany Medical is an equal opportunity employer.

This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that:

Access to information is based on a \"need to know\" and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Med Center policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.

Ascendis Pharma is a dynamic, fast-growing global biopharmaceutical company with locations in Denmark, Europe, and the United States. Today, we're advancing programs in Endocrinology Rare Disease and Oncology.

Here at Ascendis, we pride ourselves on exceptional science, visionary leadership, and skilled and passionate colleagues.

Guided by our core values of Patients, Science, and Passion, we use our TransCon drug development platform to fulfill our mission of developing new and potentially best-in-class therapies to address unmet medical needs. Our culture fosters a place where skilled, adaptable, and highly resourceful professionals can truly make their mark. We offer a dynamic workplace for employees to grow and develop their skills.

Ascendis Pharma is looking to hire an experienced Director, Market Access Contract Operations to join our team. Responsibilities will include implementing market access pricing & contracting strategies and tactics across all relevant customer segments for products in our Endocrinology Rare Disease portfolio, with a primary focus on supporting the anticipated launch of an investigational treatment for hypoparathyroidism currently under review by the FDA. This role requires the ability to be both strategic and tactical, demonstrating strong leadership, project management, and communication skills.

As the Director, Market Access Contract Operations, you will oversee all aspects of contracting operations, including managing and implementing contracts, pricing agreements, and rebate programs with various stakeholders, including healthcare providers, payers, wholesalers, and pharmacy benefit managers (PBMs). This role requires expertise in contract management and reimbursement dynamics, coupled with strong leadership and analytical skills. The Director, Market Access Contract Operations plays a critical role in driving operational excellence, compliance, and financial performance through effective management of contracting operations.

This is a hybrid role that will be based in Princeton, NJ three (3) days/week and will report directly to the Senior Director, Pricing and Contracting Strategy.

• Performance Tracking and Reporting: Develop and maintain metrics, KPIs, and dashboards to monitor contract performance, pricing trends, and rebate liabilities. Generate regular reports and presentations for senior management, providing insights into contracting operations and financial performance.
• Price Reporting and Registrations: Manage state price transparency requirements, price notifications, compendia communications, and HPMS, and reporting and registration requirements, etc.
• Purchase Order and Vendor Invoice Tracking and Reporting: Oversee the validation and payment of applicable vendor invoices. Collaborate with Finance to track spending and manage accruals for applicable vendor purchase orders. Assess and provide input to department's overall yearly budget.

11pm - 7am (rotating every other weekend w/ differential)

The Patient Access Advisor is responsible for completing registration routines for patients presenting for services. The shift for this position is 11:00 p.m. - 7:00 a.m. The Patient Access Associate explains forms and obtains signatures as appropriate for the service to be provided. The Patient Access Associate verifies insurance coverage, validates medical necessity, documents prior authorization, collects patient out of pocket liability. The Patient Access Associate assures that all patients presenting for care have appropriate physician orders for the services to be provided according to hospital policy.
EXPERIENCE: Work in an acute care hospital, physician's office, or other health care agency desirable but not mandatory.
KNOWLEDGE NEEDED FOR JOB: Knowledge of office procedures and equipment, health insurance and medical terminology desired.
SKILLS NEEDS: Communication, keyboarding, operation of office equipment, telephone courtesy. Ability to process detailed information.

EDUCATION: High School Diploma or G.E.D. is required.

About Rome Health

Rome Health is a non-profit health care system based in Rome, N.Y., providing services to patients throughout Central New York. From primary and specialty care to long-term care, Rome Health delivers quality, compassionate medical care for every stage of life. We are a comprehensive health care system that connects you to the best clinicians and the latest technologies so they are easily accessible to you and your family. Rome Health is an affiliate of St. Joseph's Health and an affiliated clinical site of New York Medical College. The best care out there. Here.

Come work at the best place to give and receive care!

Elliot Health System's Access and Command Center is the hub for connecting patients to where they need to be, when they need it. We offer a suite of services that meets our patients' needs from new patient primary care scheduling, imaging scheduling, prior authorization and much more. If you are passionate about customer service, love to help people, and enjoy being part of a dynamic team, we'd love to have you join us! We offer a hybrid work schedule, a fun, collaborative environment, and an in-house trainer who can show you all you need to know!

Our Access Center Coordinator's receive incoming phone calls and online requests from both patients and referring providers for multiple Practices, Specialties and departments interested in accessing care at Elliot Health System. The key role of the Patient Assistant Coordinator is to ensure that patients, referring providers and other customers receive timely, efficient, and high-quality service.

• Initiate and coordinate registration and scheduling for new patient appointments.
• Documents all patient demographic, medical, financial, and referral information into Epic within compliance
• Triage incoming calls, and handle professionally
• Obtains all patient information required by the providers prior to an appointment
• Keeps supervisor informed of issues, especially as they relate to the interaction of the department with other areas of the Health System

• High school diploma or GED
• 2 years of Health Care experience, or 2 years of contact center environment type of work, Required
• Prior customer service work experience, Required
  • Specifically, in a contact/call center environment
• Ability to handle a high volume of calls and work in a fast-paced environment
• Epic Experience, Preferred

• Health, dental, prescription, and vision coverage for full-time & part-time employees
• Short term, long term disability, Accident insurance, & life insurance
• Tuition Reimbursement
• Referral bonuses
• Accrued earned time for full-time & part-time employees
• 403b Retirement plans, with generous employer contributions
• And more!

Work Shift: 8:30am - 5:00pm

SolutionHealth is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, disability status, veteran status, or any other characteristic protected by law.

Head of Market Access, U.S. - Blue Earth Diagnostics

The Head of Market Access - U.S. will be responsible for developing and executing market access strategies to ensure optimal reimbursement and patient access for our PET imaging portfolio. This role will lead a team of field reimbursement managers and collaborate cross-functionally with commercial, medical affairs, regulatory, and finance teams to drive sustainable growth in the U.S. market. This role will require close coordination with the European Market Access Leader and relevant corporate functions.

Key Responsibilities

• Strategic Leadership
• Define and implement U.S. market access strategy for PET imaging products, aligning with corporate objectives.
• Monitor evolving reimbursement trends, payer policies, and healthcare legislation impacting molecular imaging.
• Team Management
• Lead, coach, and develop a team of approximately 10 field reimbursement managers to deliver best-in-class support to healthcare providers and patients.
• Set clear performance goals and foster a culture of accountability and collaboration.
• Payer Engagement & Contracting
• Build and maintain relationships with national and regional payers, PBMs, and IDNs to secure coverage and favorable reimbursement terms.
• Negotiate contracts and value-based agreements where appropriate.
• Cross-Functional Collaboration
• Partner with commercial teams to support product launches and ensure alignment between access strategy and sales objectives.
• Work closely with medical affairs to develop evidence generation plans that support payer value propositions.
• Compliance & Governance
• Ensure all market access activities adhere to legal, regulatory, and company compliance standards.

Qualifications

• Bachelor’s degree required; advanced degree (MBA, MPH, PharmD) preferred.
• 10+ years of experience in market access, reimbursement, or payer strategy within the pharmaceutical or diagnostics industry.
• Proven leadership experience managing field-based teams.
• Deep understanding of U.S. healthcare reimbursement systems, including Medicare, commercial payers, and specialty pharmacy dynamics.
• Strong negotiation, analytical, and communication skills.
• Experience in imaging, oncology, cardiology or nuclear medicine is preferred.

PURPOSE OF POSITION:

Provides leadership and oversight of Registration and Financial Counseling operations within the hospitals or outpatient hospital licensed sites. Supports Director of Patient Access (“PAS”) to execute the strategic vision for system-wide PAS and Financial Clearance functions. Oversees performance of PAS functions performed by clinical area staff members. Supports clinical leadership in PAS performance improvement efforts. Confirms supervisors are consistently performing productivity and quality assessments and staff are being supported in their efforts to improve their performance .Ensures that check-in/registration accuracy rates are achieved, walk-in patient clearance requirements are consistently met and patients are registered with complete information. Functional areas which report to this position include ED Registration, Admissions, OP Registration, Off-site Hospital Licensed Site Registration, Financial Counseling and the Information Desk.

PRIMARY DUTIES AND RESPONSIBILITIES:

1. Support, oversee, and manage the performance and productivity of the team as it relates to Registration, Financial Counseling and Information Desk activities and pre-defined goals/targets, while providing feedback and guidance to the supervisors and the team
2. Develop, implement, and manage efficient and effective operational policies, procedures, processes and performance monitoring across PAS
3. Confirm supervisory staff are consistently performing performance monitoring processes
4. Ensure PAS employees and non-reporting areas performing PAS functions comply with established policies, processes and quality assurance programs
5. Manage to applicable PAS Key Performance Indicators (“KPIs”). Define and implement action plans when performance is not meeting expectations. This work includes monitoring of non-reporting areas performing PAS functions
6. Ensure the team’s ability to accurately confirm eligibility of patient coverage benefits, including coverage limits, number of days, patient responsibility, and effective dates
7. Recommend new approaches to enhance and improve productivity as needed
8. Support Director of Hospital Patient Access to execute strategic vision for PAS and implement changes needed to comply with payer and regulatory requirements
9. Support CCHC strategic initiatives that require involvement from on-site patient access functions as required
10. Assess direct reports’ performance on a consistent basis and provides feedback to reward effective performance and enable proactive performance improvement steps to be taken
11. Collaborate with other disciplines to implement changes as needed for PAS
12. Define, implement, and monitor strategies to improve overall PAS efficiency
13. Maintain up-to-date knowledge of regulatory and compliance changes impacting area of responsibility and ensure employees are appropriately educated and processes are modified as needed
14. Assess workflow prioritization on a daily basis to confirm that PAS metrics and benchmarks are consistently achieved
15. Consistently provides service excellence to all patients, family members, visitors, volunteers and co-workers
16. Challenges current working practices; identifies process improvement opportunities and presents recommendations and solutions to management. Engages and commits to the organization’s culture of continuous improvement by actively participating, supporting, and promoting CCHC Pillars of Excellence.

EDUCATION/EXPERIENCE/TRAINING:

• Bachelor's degree required or equivalent combination of education and experience. Master’s degree preferred
• Required three to five years’ experience in patient access financial clearance operations with at least two years being in a supervisory capacity
• Experience and knowledge of third party reimbursement and eligibility processes and regulations
• Required three to five years of demonstrated experience with Epic or comparable software applications
• Ability to evaluate personal performance against established goals
• Demonstrated goal-oriented thinking, operational and organizational skills
• An understanding of the psychology of complex corporate relationships, and an ability to influence within such an environment
• Excellent communication, leadership, delegation, and interpersonal skills
• Ability to communicate with and present to a wide variety of CCHC and external users, including senior management and physicians, as well as outside vendors and consultants
• Ability to work under pressure and manage multiple initiatives concurrently; must be able to work independently, set own priorities and meet deadlines
• Demonstrated goal-oriented thinking, operational and organizational skills

Schedule Details:

Full-Time, M-F, Occ. Evenings, Weekends, & Occ. Holidays. Rotating on call responsibilities for off shift and weekend, and rotating Holidays.

Pay Range Details:

The pay range displayed on each job posting reflects the anticipated range for new hires. A successful candidate’s actual compensation will be determined after taking factors into consideration such as the candidate’s work history, experience, skill set, and education. This is not inclusive of the value of Cape Cod Healthcare’s benefits package (if applicable), which includes among other benefits, healthcare/dental/vision and retirement. For annual salaries this is based on full-time employment.

Voxology is redefining patient engagement with AI-driven solutions designed to streamline healthcare access and administrative processes. Our mission is to enable healthcare providers to deliver effortless, patient-centric experiences.

Through advanced conversational AI, we power seamless communication across voice, text, and chat—reducing wait times, improving access, and enhancing the overall patient experience. By integrating with leading EMRs, we simplify the end-to-end patient journey, from scheduling and intake to financial clearance and follow-up, allowing providers to focus on delivering exceptional care.

We’re looking for a healthcare front office professional to help improve the quality and accuracy of AI-driven patient interactions.

This is a part-time (5–10 hrs/week), remote role where you’ll review real patient calls, identify issues, and help refine how AI agents handle scheduling, intake, and patient communication.

If you’ve worked at a front desk, call center, or in patient access, this is a great opportunity to get exposure to AI while leveraging your real-world experience.

• Listen to recorded patient calls and review transcripts
• Identify issues in conversations (missed scheduling opportunities, incorrect responses, confusing workflows)
• Provide clear, actionable feedback on what should have happened instead
• Tag and label conversations (patient intent, outcomes, error types)
• Ensure AI workflows align with real-world front office processes
• Identify patterns and recurring issues across interactions

• 1+ year experience in a healthcare front office role, such as:
• Patient Access Representative
• Medical Receptionist
• Scheduling Coordinator
• Healthcare Call Center Agent
• Strong attention to detail
• Comfortable reviewing calls/transcripts and providing structured feedback
• Understand how real patient conversations and workflows operate

• Experience with EMRs (Athena, NextGen, Epic, etc.)
• Exposure to scheduling, insurance verification, or referral workflows
• Prior QA, auditing, or call review experience

• Work on real-world AI used by healthcare providers
• Directly impact patient experience and access to care
• Flexible, part-time schedule
• Strong entry point into healthcare + AI

• Location: Remote
• Time Commitment: 5–10 hours per week
• Compensation: $20–$40/hour (based on experience)

Ready to shape the future of work?

At Genpact, we do not just adapt to change—we drive it. AI and digital innovation are redefining industries, and we are leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that is shaping the future, this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implementdata, technology, and AI to create tomorrow, today. Get to know us at and on LinkedIn, X, YouTube, and Facebook.

Inviting applications for the role of Senior Manager, Commercial/ Payer Analytics with Market access experience

We are seeking seasoned Senior Manager Experience in pharmaceutical and life sciences analytics, with proven expertise in Anonymous Patient-Level Data (APLD),Xponent, Plantrak & formulary access data. This leadership role demands a balance of strategic vision, deep technical acumen, and cross-functional influence. The ideal candidate will drive advanced analytics initiatives that support marketing and commercial excellence strategies, while leading global delivery teams and shaping stakeholder alignment across business units.

Responsibilities

• Lead strategic analytics initiatives across pharmaceutical, Value & Access, and healthcare payer/provider domains.
• Apply machine learning techniques to structured and unstructured data to enhance patient stratification, drive Sales and health outcomes.
• Develop analytical and statistical solutions to improve efficiency and drive innovations using Generative AI.
• Lead the development of U.S. market access strategies across therapeutic areas including formulary positioning, pricing, and reimbursement.
• Partner with global teams to align value messaging with regional payer and RAE/KAM expectations.
• Conduct and interpret advanced analytics to support decision-making on promotional strategies and effectiveness (e.g., ROI, A/B testing, campaign performance).
• Lead the Health System engagement by generating valuable insights for RAE/KAM teams.
• Able to handle complex statistical analysis to measure the effectiveness of certain campaigns and help in monitoring VCOs/KAM/NAD/NAM performance.
• Data Analysis: Leverage data analytics tools to analyze market trends, track sales performance, and provide actionable insights to sales teams.
• Design and execute test-control methodologies and statistical procedures to evaluate marketing campaign success.
• Lead predictive analytics projects including segmentation, profiling, and targeting strategies.
• Functionally and directionally lead an offshore analytics team while maintaining individual contributor responsibilities.
• Act as a strategic consultant to stakeholders, translating business needs into analytical solutions and actionable insights.
• Collaborate with data engineering and source data teams to address data quality and timing issues.

Qualifications we seek in you!

• Bachelors in Pharma/Technology/BE.
• Experience in U.S. healthcare analytics, including pharmaceuticals, biotech, or payer/provider systems.
• Machine learning and statistical modeling knowledge (e.g., XGBoost, Random Forest, NLP, deep learning).
• Knowledge on GenAI.
• Proficient in Python, SQL.
• Strong knowledge of U.S. healthcare datasets: Medicare/Medicaid, commercial claims, EMR systems, Sales & Commercial data sets in healthcare etc.
• Solid grasp of healthcare economics, policy frameworks, and regulatory constraints.

Preferred Qualifications/ Skills

• Knowledge of Spark, and data visualization tools (Power BI, Tableau) and R is preferred.
• M.Sc./M.Tech./M.Pharm
• Excellent MS Office Skills.
• Strong analytical, problem-solving skills, and technical aptitude.
• Expert verbal and written communication skills.
• High degree of energy & execution and client connect experience is a “Must”.
• Ability to work in a global environment.
• Proven work experience as a team leader or supervisor.
• Good analytical and problem-solving skills.
• Good accounting concepts.
• Good interpersonal skills.

Why join Genpact?

• Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation.
• Make an impact – Drive change for global enterprises and solve business challenges that matter.
• Accelerate your career – Get hands-on experience, mentorship, and continuous learning opportunities.
• Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day.
• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress.

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.

Let us build tomorrow together.

The approximate annual base compensation range for this position is $150,000 to $160,000. The actual offer, reflecting the total compensation package plus benefits, will be determined by a number of factors which include but are not limited to the applicant’s experience, knowledge, skills, and abilities; geographic location; and internal equity.

Location-based Roles Danbury, CT area candidates are eligible for this role only.”

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.