Moss Luxury Consignment Jobs in Usa
1,100 positions found — Page 7
About the Company
Bring your customer focus, analytical mindset, and operational coordination skills to Hermes Abrasives, a cutting-edge subsidiary of WALTER Surface Technologies. Since 1952, WALTER has built a reputation for high quality and innovation in surface treatment technologies and is a global leader in high-performance solutions for the metalworking industry. Our philosophy centers on empowering customers to work smarter and achieve excellence through superior technology, products, performance, safety, and durability—driving increased productivity and profitability.
About the Role
We are seeking a highly organized and customer-focused Customer Support & Internal Sales Representative to support North American Coated Abrasives operations. This hybrid role blends customer service excellence with internal sales, pricing analysis, and operational coordination. This position serves as a primary liaison between customers, Territory Sales Managers, Customer Service, Finance, and global manufacturing partners. Success in this role requires strong attention to detail, commercial awareness, and the ability to manage multiple priorities while protecting margin, ensuring order accuracy, and maintaining service standards. This is a cross-functional role with direct impact on customer satisfaction, pricing integrity, inventory management, and overall account health.
Responsibilities
- Order Management & Fulfillment
- Accurately enter, manage, and monitor customer orders in SAP.
- Coordinate production schedules, inventory levels, and delivery timelines.
- Expedite orders and coordinate air freight/import shipments when required.
- Track lost or damaged shipments and manage return logistics.
- Maintain open order and inventory forecast reports (P2D).
- Proactively communicate order updates, delays, and changes to customers.
- Pricing & Profitability Management
- Approve and analyze pricing requests within established guidelines.
- Evaluate margin impact using cost-of-goods data.
- Generate material numbers to determine cost structures.
- Prepare and maintain Competitive Pricing Reports (CPRs).
- Support special pricing arrangements and volume-based agreements.
- Provide historical cost and margin analysis to Territory Sales Managers.
- Customer & Account Management
- Serve as primary contact for customer and distributor inquiries.
- Oversee new account applications and evaluate credit worthiness.
- Maintain SAP account records and documentation.
- Resolve service issues, complaints, returns, and disputes.
- Provide invoices, delivery notes, and pricing documentation upon request.
- Inventory & Financial Support
- Monitor consignment and ABR inventory accounts.
- Prepare inventory count sheets and reconcile discrepancies.
- Support Accounts Receivable with past-due balances and disputes.
- Upload invoices to customer portals and assist with reconciliation requests.
- Sales & Operational Support
- Support Territory Sales Managers with profitability analysis and reporting.
- Prepare open order and sales activity reports.
- Coordinate international shipments and proforma invoices.
- Assist Customer Service with escalated issue resolution.
Qualifications
- Associate degree in Business, Marketing, or related field
- 2+ years of experience in Customer Service, Sales Support, or Inside Sales
- Proficiency in Microsoft Office (Excel, Word)
- D365 CRM experience
- Strong analytical and communication skills
- Authorized to work in the United States
Required Skills
- Customer Service Excellence: Responsive, solution-oriented, and professional
- Pricing & Margin Analysis: Understands cost drivers and profitability impact
- ERP & CRM Proficiency: Strong working knowledge of SAP and D365
- Supply Chain Coordination: Aligns production, logistics, and customer demand
- Financial Acumen: Cost awareness and margin sensitivity
- Organizational Agility: Manages multiple priorities under deadlines
- Attention to Detail: Ensures accuracy in orders, pricing, and documentation
- Cross-Functional Collaboration: Works effectively across Sales, Finance, and Operations
Preferred Skills
- Bachelor’s degree
- 3–5 years of experience in Sales Operations or Internal Sales
- SAP experience
- Experience in coated abrasives or industrial distribution
- Familiarity with pricing models and margin analysis
Pay range and compensation package
Hybrid office environment with cross-functional collaboration. Hourly / Non-Exempt (FLSA). Department: Internal Sales.
Equal Opportunity Statement
What Success Looks Like (First 12 Months)
- Orders are entered accurately with minimal rework or corrections
- Pricing approvals align with margin targets and company guidelines
- Customers receive proactive communication and timely resolution of issues
- Inventory and consignment accounts remain accurate and reconciled
- Territory Sales Managers receive reliable profitability and sales reporting
- Reduced disputes, improved on-time delivery, and strengthened customer relationships
- Consistent execution that protects both service standards and profitability
WHY WORK FOR VERSACE
Our stores fully embody the spirit of Versace: Italian heritage, fearlessly Luxury forward, iconic design and a family first culture where we believe in the empowerment, motivation and growth of all employees.
Founded in 1978, Versace is one of the leading global fashion design houses. Versace designs, manufactures and distributes fashion and lifestyle products including haute couture, women and men RTW, accessories and fragrances.
WHO YOU ARE
Our contributors at Versace are stylish, fashionable and elevated individuals who have a drive to achieve results and a passion for customer engagement. Success starts with being an entrepreneur- by acting as a strong brand representative in the community you will grow your business through client relationship management and events. We encourage an innovative workplace to strategically drive the business by being solution oriented.
WHAT YOU WILL DO
The Senior Sales Associate will join our team reporting to the General Manager. You will be a Brand Ambassador by providing an exceptional client experience, embracing and promoting our Retail Excellence Program with our clients and staff alike.
Duties and Responsibilities
• Meet & exceed sales goal targets (daily, monthly, yearly)
• Meet & exceed targets for client data capture
• Create & foster genuine client relationships that will result in hitting and exceeding core KPIs: sales, UPT, ATV
• Maintain client relationships through after sales service: not limited to but to include thank you notes, follow up phone calls, follow through of product repair or maintenance
• Support the team in generating new client relationships while maintaining those that are existing
• Support the business through maintenance of daily operations such as, but not limited to, opening & closing the registers, visual maintenance, inventory tasks
• Set the example of operation excellence by following policies & procedures, while elevating the standards through usage of the proper tools & equipment
• Support the business by maintaining seamless inventory operations throughout the day
• Open and close consignments
• Process returns and exchanges
• Ability to communicate effectively & build strong partnerships with clients, peers, and management
• Develop business driving initiatives, contests and events
• Support the sales team through various coaching & training techniques
YOU’LL NEED TO HAVE
• Previous experience of at least 3 years in the Retail environment
• Organizational skills, accuracy and reliability
• Computer skills to include operation of retail point of sale system, Word, Excel and email
WE’D LOVE TO SEE
• Full understanding of specialty retail and a proven track record in clientelling
• Ability to thrive in a high paced retail environment.
• Ability to multi-task with ease while maintaining a balance of daily responsibilities
• A powerful personality that is entrepreneurial and sales focused
OUR DIVERSITY VALUE
At Versace, we are all responsible for creating a diverse and inclusive workplace. We try to inspire change and growth within each other and believe success is a result that comes from our differences. Versace is proud to be an equal opportunity employer committed to inclusivity regardless of age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally recognized protected basis prohibited by applicable law.
WHY WORK FOR VERSACE
Our stores fully embody the spirit of Versace: Italian heritage, fearlessly Luxury forward, iconic design and a family first culture where we believe in the empowerment, motivation and growth of all employees.
Founded in 1978, Versace is one of the leading global fashion design houses. Versace designs, manufactures and distributes fashion and lifestyle products including haute couture, women and men RTW, accessories and fragrances.
WHO YOU ARE
Our contributors at Versace are stylish, fashionable and elevated individuals who have a drive to achieve results and a passion for customer engagement. Success starts with being an entrepreneur- by acting as a strong brand representative in the community you will grow your business through client relationship management and events. We encourage an innovative workplace to strategically drive the business by being solution oriented.
WHAT YOU WILL DO
The Senior Sales Associate will join our team reporting to the General Manager. You will be a Brand Ambassador by providing an exceptional client experience, embracing and promoting our Retail Excellence Program with our clients and staff alike.
Duties and Responsibilities
• Meet & exceed sales goal targets (daily, monthly, yearly)
• Meet & exceed targets for client data capture
• Create & foster genuine client relationships that will result in hitting and exceeding core KPIs: sales, UPT, ATV
• Maintain client relationships through after sales service: not limited to but to include thank you notes, follow up phone calls, follow through of product repair or maintenance
• Support the team in generating new client relationships while maintaining those that are existing
• Support the business through maintenance of daily operations such as, but not limited to, opening & closing the registers, visual maintenance, inventory tasks
• Set the example of operation excellence by following policies & procedures, while elevating the standards through usage of the proper tools & equipment
• Support the business by maintaining seamless inventory operations throughout the day
• Open and close consignments
• Process returns and exchanges
• Ability to communicate effectively & build strong partnerships with clients, peers, and management
• Develop business driving initiatives, contests and events
• Support the sales team through various coaching & training techniques
YOU’LL NEED TO HAVE
• Previous experience of at least 3 years in the Retail environment
• Organizational skills, accuracy and reliability
• Computer skills to include operation of retail point of sale system, Word, Excel and email
WE’D LOVE TO SEE
• Full understanding of specialty retail and a proven track record in clientelling
• Ability to thrive in a high paced retail environment.
• Ability to multi-task with ease while maintaining a balance of daily responsibilities
• A powerful personality that is entrepreneurial and sales focused
OUR DIVERSITY VALUE
At Versace, we are all responsible for creating a diverse and inclusive workplace. We try to inspire change and growth within each other and believe success is a result that comes from our differences. Versace is proud to be an equal opportunity employer committed to inclusivity regardless of age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally recognized protected basis prohibited by applicable law.
The Selling Supervisor (Sales Manager) supports the Store Manager and the store team through effective execution of sales plans and assists and executes operational management tasks while being responsible for their own personal sales goals.
Essential Duties And Responsibilities
- Assists Store Manager with developing and implementing a strategic plan to achieve store business goals
- Responsible for meeting or exceeding personal sales and KPI goals
- Actively develops new clients by finding new ways to enhance and develop business and maintains existing clients
- Maintains client book (CRM) to standard and generates sales by utilizing the client book through appointments, consignment and daily correspondence and follow up with clients
- Effectively captures client data for connecting with clients and building relationships
- Completes outreach to connect with clients on a regular basis
- Demonstrates strong product knowledge and keeps updated on new St. John product, marketplace and fashion trends
- Upholds all brand values and relationship values
- Communicates and successfully promotes St. John promotional programs, marketing tools and events aimed at increasing business
- Follows through and accomplishes multiple projects and store priorities in a timely manner as needed
- Acts as ‘Manager on Duty’ when Store Manager is out of the store or unavailable and is confident managing all aspects of the business
- Demonstrates high degree of professionalism in communication, attitude and teamwork with customers, and peers
- Demonstrates proper etiquette when communicating with internal and external clients (i.e. in-person, phone, e-mail, and written communication)
- Acts as the manager on duty when scheduled, to support all business functions
- Communicates effectively and develops and maintains professional relationships internally and externally
- Effectively teaches, demonstrates and assists to ensure staff is trained in product knowledge, clienteling and relationship selling skills
- Creates and maintains positive employee relations by helping lead a professional store team
- Communicates with Store Manager by providing feedback of any employee relations matter
- Coaches and motivates the sales team as needed
- Assists to ensure all store staff complies with all POS procedures
- Understands and performs all POS functions accurately, professionally and within Company compliance
- Opens and closes the store - performing all tasks to Company standard and compliance
- Resolves client issues and requests in an efficient, resourceful and quick manner
- Demonstrates high level of quality in work, attendance, and appearance
- Solves problems/issues methodically and with a sense of urgency
- Takes on appropriate partnerships with Store and Field Management, Human Resources and other corporate partners as needed
- Maintain store, lunchroom, stockroom and bathroom to Company standard and compliance standards
- Demonstrates high level of quality in work, attendance and appearance
- Actively contributes to non-selling activities and loss prevention initiatives
- Actively participates in Monthly Touch Bases
- Attends all required Store Meetings
- Maintains standards of store cleanliness and organization
- Assists in execution and maintenance of visual merchandising standards consistent with the Company brand standards and directives
- Assist in preparation and coordination of complete and accurate physical inventory per Company guidelines
- Assists in execution and maintenance of visual merchandising standards consistent with the Company brand standards and directives
- Assists to ensure accuracy of Company in store promotions and merchandise markdowns
- Assists in maintaining efficient and accurate inventory control processes and back room operations to include stockroom organization and completing shipping/receiving
- Ensures accuracy of all POS procedures and conducts training of POS System to staff
- Has a strong knowledge of the alteration process and fitting a client for alterations
- Opens and closes the store performing all tasks to Company standard
- Supports in the preparation and facilitation of required Store Meetings as needed
- Maintains standards of cleanliness and organization
- Maintain store and helps ensure staff safety component
- Assists in maintaining compliance to all Company Policies & Procedures
- Adhere to Timekeeping procedures
Additional Responsibilities
- Demonstrates high degree of professionalism in communication, attitude and teamwork with customers, peers and management
- Demonstrates high level of quality work, attendance and appearance
- Adheres to all Company Policies & Procedures and Safety Regulations
- Adheres to local, state and federal laws
- Additional responsibilities assigned by supervisor related to your position/department
- Less than 20% travel may be required as necessary
- Ability to be flexible and willing to work extended hours when necessary
Education/Experience
- 2 - 5 years retail sales experience
- Luxury experience preferred
- Exemplary selling and clienteling skills
PHYSICAL DEMANDS: In general, the following physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to allow differently-abled individuals to perform the essential functions of the job.
- Standing, walking and squatting the majority of the works shift
- Ability to climb ladders or stairs (depending upon store design)
- Required to carry garments and packaging up to 40 pounds
Moderate: Mostly standing, walking, bending, frequent lifting
WORK ENVIRONMENT: In general, the following conditions of the work environment are representative of those that an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to allow differently-abled individuals to perform the essential functions of the job within the environment.
Majority of shift requires client interaction
- Ability to work varied hours: nights, days and weekends to support the business needs
St. John reserves the right at any time, with or without notice, to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities within your general skill set or capabilities.
Work Shift
Day (United States of America)
Job Summary:
The Director of Cardiac and Vascular Services functions under the direction of the Chief Nursing Officer, AVP Operations or Designee. This leader supervises all Cardiac Catherization, Electrophysiology, Cardiac Admission and Recovery Units, Vascular Institute, Cardiac Diagnostics and Stress Lab staff to ensure all procedures and cases are performed efficiently and appropriately in accordance with established policies and procedures. The Director is responsible for performing a wide variety of management responsibilities relative to scheduling, appropriate staffing, budget development, compliance, physician satisfaction, employee engagement, strategic planning, marketing, performance improvement and clinical trials oversight. Other responsibilities include achieving quality outcomes and customer / patient satisfaction in a fiscally responsible manner. The Director performs job functions utilizing independent judgment, ingenuity and initiative with ability to interact and direct successful operation within multidisciplinary specialty physician groups
Core Responsibilities and Essential Functions:
Leadership and Strategy * Oversees clinical and operational direction for Cobb Cardiac and Vascular Services. * Serves as a professional role model and mentor to motivate, develop, recruit and retain a quality team. * Provides leadership in critical thinking, conflict management and problem solving. * Meets with team regarding departmental operations, develops plans to ensure goals are successfully met. * Serves as a mediator between team, physicians and others as required. * Cultivates positive relationships between departments. * Establishes positive relationships with medical staff. * Leads affiliated committees, task force and other groups to support organizational mission. * Ensures organized patient, employee and physician satisfaction activities to increase metrics. * Oversees staffing plans and scheduling practices required to meet volume demands and fluctuations. * Identifies problems and addresses them promptly, alerting appropriate people, and/or analyzing * alternative measures and making reasonable decisions. * Maintains up-to-date knowledge of new trends, technology, and methods to ensure effective and competitive services. * Ensures smooth workflow, timely completion of all services, prioritization of the work and effective interaction with other departments. * Monitors room utilization and capacity on an ongoing basis to ensure efficiencies of daily operations. * Coordinates any new services and construction / renovation projects. * Leads marketing activities for new services and technology. * Oversees and coordinates new equipment purchases and installations. * Collaborates with Interventional Radiology, Cardiologists and Vascular Surgeons regarding new services and/or projects. * Determines clinical and administrative direction and processes to achieve goals. Financial Accountability * Responsible for operating and capital budgets, monitoring budget reports and managing variance discrepancies to ensure cost effective unit operations. * Plans for future needs of the service and collaborative areas, including personnel, equipment, supplies, program development, inter-department relationships in order to maintain market competitiveness in the community. * Manages budget variances and monthly cost center responsibility report responses provided by business manager. * Reviews productivity reports with departmental leaders to review benchmarks relative to staffing/labor and expenses. * Collaborates with business manager and departmental coder to ensure appropriate CPT and reimbursement practices in concert with Revenue Management Department. * Leads the Cardiac / Vascular Value Analysis Committee. * Oversees inventory control of reporting cost centers through standardization and consignments of higher cost supply items. * Collaborates with Revenue Management and Compliance regarding charge master maintenance, coding and reimbursement activities. * Collaborates with department business manager as needed to ensure reports are completed and submitted on time. * Ensures vendors adhere to vendor guidelines as outlined by Vice-President of Supply Chain Management. * Monitors inventory plan to maximize quality choices while minimizing cost with minimal expiration of product. * Change Management * Serves as a change agent. Utilizes interdisciplinary staff involvement and collaborative based decisions; assures team participation in decision-making at varied levels of the organization. * Collaborates with other departments to identify new opportunities and services. * Utilizes LEAN management techniques. Quality / Safety * Utilizes outcome data to improve practice, process flow and evidenced practices. * Implements and continuously aligns processes to maintain and improve quality outcomes. * Promotes evidence-based practice and ethical accountability. * Promotes professional nursing practice through shared governance and departmental council. * Promotes performance improvement initiatives designed to enhance quality patient care and improve work processes, especially focusing on clinical and operational outcomes. * Leads the Cardiac PIC and Surgical Services PIC (Performance Improvement Committee) * Assures compliance with legal and regulatory requirements. * Meets or exceeds performance and quality improvement standards, i.e., Get With The Guidelines, SCIP, Core Measures, Chest Pain Center Accreditation. * Ensures compliance of State, Federal and Joint Commission standards and regulations all departments. * Implements and maintains Scope of Service for all departments. * Responsible for overall patient care needs an acuity, as relates to staff competence and physician credentials. * Ensures appropriate credentialing policies are followed in the course of procedure criteria guidelines. * Ensures high quality, cost effective, patient-centered care is delivered in all areas or responsibility. * Monitors patient satisfaction surveys on an on-going basis through patient satisfaction survey reports and makes appropriate recommendations, changes based on trending and survey results. * Ensures timely service recovery performed as needed by all departments. * Develops, implements and evaluates selected hospital and nursing policies and procedures to main- standards of nursing practice. * People / Human Resources * Collaborates with Human Resources to select and schedule potential candidates for open positions. * Ensures appropriate on boarding of all new team members including orientation/training and preceptor assignments. * Actively participates in the recruitment and retention of qualified staff. * Responsible for overall staffing patterns, department productivity and FTE utilization of multiple departments. * Coordinates employee survey results with appropriate follow-up and action plans. * Provides and ensures appropriate development and professional growth for all team members. * Coordinates regularly scheduled physician, leader and staff meetings. * Ensures annual competency training for all clinical team members. * Supervises clinical coordinators and chief techs with progressive coaching/counseling sessions and PIP plans as
Job Description: Operations Associate
Reports To: General Manager
Summary: In this role you will support the overall customer experience by receiving shipments and
accurately maintaining inventory records. You will also take ownership of the stockroom and assist our
team in replenishing the sales floor after shipment or during recovery periods. This role reports directly
into the General Manager.
Responsibilities:
• Receive and process shipment of new product and replenishment
• Process internal transfers between stores and warehouse
• Maintain accurate inventory levels through regular cycle counting and weekly reconciliation
of negatives on hand
• Liaise with Operations Manager for requesting inventory adjustments
• Maintain neat and organized stockroom, ensuring product is categorized and properly
ticketed
• Pack and ship client orders in accordance with company standards
• Partner with Stylists to process, pack, and ship consignments for clients and external stylists
• Research and reconcile shipping errors with FedEx
• Process store damages on a regular basis
• Manage monthly supply orders and organization
• May assist on sales floor during peak times and as assigned
• Other duties as assigned
Qualifications:
• Minimum of (2) years working retail (or related work) experience preferred
• Basic computer skills and familiarity with P.O.S. systems
• Ability to frequently lift up to 25 lbs, occasionally more
• Excellent verbal and written communication skills
• Positive and high energy
• Availability to work a retail schedule including evenings, weekends, holidays, and have
- flexibility to store operating hours to meet the needs of the business
The compensation for this position ranges from $22 to $24 hourly. The rate of pay offered will be dependent upon candidate’s relevant skills and experience. In addition, there is a comprehensive benefits package including: medical, dental, vision, supplemental benefits through AFLAC, a retirement plan various paid time off programs, and employee discount/perks.
Job Summary:
This position will be responsible for ensuring that all required logistical and administrative support is provided to effectively coordinate and execute preventive and corrective maintenance activities at the respective plants.
Essential Functions:
- Comply with Westlake Safety Policies and Procedures.
- Regular attendance, timeliness, and scheduling flexibility.
- Organize purchased and fabricated inventory of SAP, supplies, and tooling.
- Schedule the vendor’s delivery and equipment services. (Both leased and purchased).
- Organize and generate a bill of materials for key processing equipment, including sprockets, pulleys, and belts.
- Maintain a clean and organized work environment. Including the management of the spare parts warehouse and inventory.
- Work with the Maintenance Superintendent to develop consignment inventories with vendors.
- Safely operate a sit-down forklift/airlift as needed.
- Provide supporting information for budgeting and cost control, as requested.
- Provide field assistance to maintenance personnel for parts identification, replacement, and minor upgrades.
- Create requisitions for approval for the purchase of spare parts and non-spare parts within SAP and purchase orders from released requisitions (in adherence to Westlake policies and procedures).
- All other duties as assigned.
Knowledge, Skills, and Abilities:
- Inventory Management.
- Basic Electrical.
- Basic Mechanical.
- Data Administration.
- Blueprint reading (familiarity).
- Machining Processes.
- PM knowledge (preferred).
- SAP (familiarity).
- Microsoft Office.
Education and/or Experience:
- High school diploma or GED required.
- At least 1-2 years of prior experience working in a similar role.
- Maintenance Experience (Preferred).
Essential Physical Requirements/Work Environment:
The employee should possess the ability to:
- Be exposed to sounds or noise levels that may be uncomfortable.
- Withstand exposure to temperature extremes inside or out.
- Prolonged standing or in a stationary position.
- Complete repetitive movements.
- Bend and/or twist.
- Lift/move/transport items up to 50 pounds.
- Ability to move or traverse about the facilities.
- Ability to work around dust, chemicals, and other substances, and in various environmental conditions.
- Wear all required personal protective equipment (hearing, vision, and hard hat protection).
This is not necessarily an all-inclusive list of job-related responsibilities, duties, skills, efforts, requirements, or working conditions. All duties and responsibilities are essential job functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities or may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.
Hourly rate: $25-$28.
About Westlake
Westlake (NYSE: WLK) is a global diversified industrial company that manufactures and supplies essential products that enhance the daily lives of people worldwide. Our products, now under the One Westlake brand, supply the necessary building blocks for everyday products across housing and infrastructure, packaging and healthcare, and automotive and consumer goods. Consumers benefit from materials Westlake produces in products such as food packaging, medical devices, soaps and detergents, car interiors, fashion, toys, shoes, furniture, electronics, siding, stone veneer, windows, outdoor living, roofing, and pipe & fittings. Westlake is proud to contribute to driving a sustainable future by creating essential products that enhance your life every day.
Apply
LHH is seeking a dedicated and detail-oriented professional for a direct hire B2B Customer Service job opportunity in Hickory, NC! The ideal candidate has customer service and order entry experience within manufacturing or distribution and can work well in a fast-paced environment! This position is fully onsite Monday - Friday.
Responsibilities:
- Respond promptly to a high volume of inquiries via phone and email.
- Understand and evaluate client requirements to deliver tailored support.
- Act as a central point of contact between clients, logistics, production, and sales teams.
- Foster strong relationships with business accounts through clear and consistent communication.
- Ensure all client data and order details are accurately recorded and maintained.
- Achieve performance benchmarks related to order processing and call management.
- Oversee consignment inventory accounts, ensuring timely updates and replenishments.
Qualifications:
- Demonstrated experience in a customer-facing role, preferably in a B2B setting.
- Skilled in managing phone interactions with active listening and professionalism.
- Proficiency in Microsoft Excel, including functions like VLOOKUP and data sorting/filtering.
- Capable of adjusting communication style to suit various client personalities and needs.
- Strong verbal and written communication abilities.
- Excellent organizational skills with the ability to juggle multiple tasks and deadlines.
- Experience working with ERP platforms.
- Collaborative mindset and comfort working within a team-oriented environment.
Rich’s, also known as Rich Products Corporation, is a family-owned food company dedicated to inspiring possibilities. From cakes and icings to pizza, appetizers and specialty toppings, our products are used in homes, restaurants and bakeries around the world. Beyond great food, our customers also gain insights to help them stay competitive, no matter their size. Our portfolio includes creative solutions geared at helping food industry professionals compete in foodservice, retail, in-store bakery, deli, and prepared foods, among others. Working in 100 locations globally, with annual sales exceeding $4 billion, Rich’s is a global leader with a focus on everything that family makes possible. Rich’s®—Infinite Possibilities. One Family.
Purpose Statement
The Materials Group Leader is accountable for the suitable handling and processing of the entire supplies inventory in the warehouse during his shift. In addition to supervising and assigning tasks to workers and maintaining seamless functions in the warehouse.
Key Accountabilities and Outcomes
- Loading and unloading of freight and products
- Overseeing the handling of consignments and the supervising of the loading and unloading of the same.
- Maintaining an account of the entire supplies, raw and packaging materials inventory in the warehouse.
- Ensuring the proper labeling and tagging of goods and materials.
- Following all necessary documentation and legal procedures for inbound and outbound.
- Assigning work and functions to all warehouse workers and staff during his/her shift.
- Supervising the functions and working of the warehouse workers when the supervisor is absent.
- Adhering to the compliance of all legal, food safety, food quality and safety procedures of the company.
- Supervising proper shift allocations and ensuring efficiency of shift warehouse staff when supervisor is absent.
- Organizing and conducting necessary training activities for his/her shift staff and workers.
- Report to Supervisor any improper functioning of warehouse tools and equipment.
- Supervising the proper and smooth functioning of all activities.
- Assist in the shipping department when the Shipping Team Leader is absent.
- Supervise the deliveries on supplies to the lines according to SOP’s
- Overseeing the proper loading, unloading and handling of goods and materials.
- Validating the received materials and goods with the invoices to ascertain the precision of the goods delivered.
- Ensuring the completion of all paper work relating to the received and loading of goods.
- Ensuring the proper handling and stocking of goods, in compliance with warehousing and storage norms.
- Monitoring the warehouse records and inventory and filing reports of discrepancies in quantities and damages to the supervisor.
- Coordinate the transportation needs in Supervisor’s absence.
- Communicate with the Cold Storage facilities to coordinate inbound finished product loads when the supervisor is absent.
- Coordinating with suppliers regarding the shipments and delivery of orders.
Knowledge, Skills, and Experience
- HS degree or GED
- 3 years of experience in a food-processing, pharmaceutical or chemical manufacturing organization, preferably using computerized manufacturing equipment
- Demonstrated knowledge and application of qualifications in a pharmaceutical or food manufacturing environment
- Working knowledge of FDA regulations, Good Manufacturing Practices (GMPs), HACCP, food allergens and pest control
- Demonstrated knowledge of efficient and safe manufacturing operations to include product and associate safety, OSHA standards, product quality (success rates), cost control (minimizing downtime and waste, optimizing yield)
- Demonstrated ability to analyze and resolve problems
- Demonstrated mechanical and spatial aptitude, including the ability to disassemble and reassemble equipment
- Read, write and speak English
- Basic knowledge of SAP or similar software
- Good teamwork and leadership skills.
- Ability to effectively manage time and meet necessary targets.
- Knowledge and capacity to efficiently delegate work.
- Analytical and operational skills and the ability to adapt in a fast pace work setting.
- Proficiency with the MS Office (WORD & EXCEL)
- Previous experience using Syspro and/or riteSCAN is a plus.
COMPENSATION
In accordance with state law, the rate or range provided is Rich Products Corporation, its subsidiaries and affiliates ("Rich's"), reasonable estimate of the base compensation for this role. The actual amount may be higher or lower, based on non-discriminatory factors such as experience, knowledge, skills, abilities, shift differential, and location.
Annual Range/Hourly Rate
$22.00 - $24.00
Rich Products Corporation, its subsidiaries and affiliates (“Rich’s”), are committed to a policy of Equal Employment Opportunity, standing up for fairness and maintaining a culture of belonging, to provide an exceptional experience for all. We will not discriminate against an applicant or employee on the basis of race, color, religion, sex, national origin, disability, military or veteran status, or any other Federal or State legally protected classes. The information collected by this application is solely to determine suitability for employment, verify identity, and maintain employment statistics on applicants.
Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Rich’s. Please contact Rich’s Associate Experience Network at if you need assistance completing this application or to otherwise participate in the application process.
[Customer Support / Remote]
- Anywhere in U.S.
/ Competitive pay / Medical, dental & vision / 401k match / PTO
- As a Customer Service Associate at Optimal Ticketing, you will: Answer incoming phone calls and emails, providing accurate and timely information on inventory availability, ticket status and billing and payment transactions; Manage ticket inventory by ensuring timely and accurate processing of ticket consignment and ticket purchase requests; Collaborate with the team to ensure department coverage is met; Provide excellent customer service, always putting the customer first; Ensure established productivity and service standards are consistently met...Hiring Immediately >> join our team and make a positive impact on our customers' event experiences!
Remote working/work at home options are available for this role.
