Morph Enterprise Jobs in Usa
2,592 positions found — Page 14
Responsibilities:
- 40% Strategy & Planning
- Looks across product teams and feature sets with a focus on alignment and dependencies
- Sets the overall product vision and strategies for the enterprise product by gaining a thorough understanding of customer and associate needs, both existing and potential, and using that knowledge to provide our cleint
- customers and associates with an unparalleled shopping experience
- Drives growth for the business by applying domain expertise to provide thought leadership and translate vision into action
- Collaborates across the enterprise to create alignment between products in order to provide a seamless user experience
- Understands financial and business impact of proposed product updates and activities within portfolio, prioritizes updates to support the enterprise roadmap, and based on prioritization allocates funding across the products
- Identifies goals, metrics and appropriate analytics to measure the performance of the product and its individual features, and continually makes recommendations and refinements to the product based on learnings
- Contributes to and makes recommendations for strategic plans in support of key objectives in a timely and fiscally responsible manner
- Participates in and influences development of technology roadmaps across the enterprise
- Supports and nurtures strategic vendor relationships; recommends ways to influence vendors that align to domain, portfolio, and enterprise strategic objectives
- 30% Delivery & Execution
- Drives product development by reviewing performance and directing work efforts of product teams to ensure products are aligned with company, stakeholder and end user priorities
- Understands enterprise goals and KPIs to ensure value is delivered against them
- Resolves issues within or across product teams that may impair teams from delivery of a quality product in order to meet strategic, financial and technical goals
- Receives and prioritizes incoming requests from business partners and stakeholders while keeping in mind the business strategy, product vision and user needs
- Provides guidance on design of products while keeping in mind dependencies and integration with other products across the enterprise
- Reviews and analyzes product metrics to inform strategic and tactical product decisions
- Makes suggestions that help drive operational excellence to create internal customer satisfaction and meet operational metrics
- 30% Team and Stakeholder
- Provides leadership, mentoring and coaching to Product Managers
- Attracts, retains and develops top talent to build a world class Product Management Team
- Conducts annual and mid-year reviews, reviewing individual development plans and providing performance feedback
- Fosters collaboration with team members (Engineering, UX, etc.) to drive value and identify and resolve impediments
- Acts as a proponent of modern software development practices
- Advocates for the end user and stakeholder by becoming associated with the product, empathizing with and understanding user need
- Works with the product team to continuously assess progress, disseminate lessons learned, and understand next steps
- Manages cross functional team and stakeholder expectations to execute on product strategy and provides education to requestors to determine prioritization based on tangible benefits and/or user experience
- Guides more junior team members in strategy, alignment, analysis and execution tasks
- Participates in and contributes to learning activities around modern software design and development core practices (communities of practice)
Basic Qualifications:
- Bachelors Degree
- Minimum 6 years of experience in digital product management
Preferred Qualifications:
- Bachelors Degree in Computer Science or Engineering
- MBA or Masters degree
- 5+ years of experience translating business strategy and analysis into consumer facing digital products
- 5+ years of experience in Retail, Delivery, and Technical Rules Engines
Job Title: Techno-Functional Consultant – Digital Communication Platforms (AEM)
Location: Northville, MI (Onsite)
Duration: Long Term Contract
Role Overview
We are seeking a Techno-Functional consultant to support and enhance enterprise digital communication platforms while bridging business communication teams and IT. The role focuses on platform operations, troubleshooting, and delivery support across tools such as Adobe Experience Manager (AEM), SharePoint, Workvivo, and enterprise distribution platforms.
This position requires a hands-on techno-functional professional who can work closely with communications teams, infrastructure teams, and vendors to ensure reliable platform performance and smooth delivery of internal communication initiatives.
Key Responsibilities
• Act as the primary techno-functional contact for communication platforms including AEM, SharePoint, Workvivo, and distribution systems
• Support content publishing, platform configuration, and troubleshooting within AEM and related digital platforms
• Assist with testing and execution of communication initiatives such as town halls, internal broadcasts, and email distributions
• Work with Infrastructure and IT teams to resolve technical issues impacting communication platforms
• Monitor and support distribution list reliability and message delivery issues
• Assist with platform integrations and vendor coordination where required
• Support the technical setup and onboarding of communication tools or applications
• Help document and maintain platform usage guidelines and operational playbooks
• Identify opportunities to leverage automation or AI-enabled tools to improve communication workflows
• Collaborate with business teams to translate communication requirements into technical actions
Required Skills
• 5–8+ years of experience in digital platforms, enterprise communication systems, or web content platforms
• Hands-on experience with Adobe Experience Manager (AEM)
• Experience working with SharePoint or enterprise intranet platforms
• Familiarity with internal communication tools such as Workvivo, intranet platforms, or collaboration tools
• Experience supporting enterprise email distribution systems or internal communication platforms
• Ability to troubleshoot platform issues and coordinate with infrastructure or vendor teams
• Strong collaboration skills to work across business and technical teams
Preferred Experience
• Exposure to Adobe Experience Cloud ecosystem
• Familiarity with enterprise communication or employee engagement platforms
• Experience supporting digital communication events or internal broadcasts
• Exposure to AI tools or automation used in digital communication workflows
Ideal Candidate
A hands-on techno-functional professional who enjoys working at the intersection of business communications and enterprise technology, ensuring that communication platforms operate reliably and support business needs effectively.
Experience: 12–18+ Years
Employment Type: Full Time
Role Overview: We are looking for a Director – Atlassian Practice to lead and grow our Atlassian services portfolio. This leadership role requires a professional with a strong background in technology delivery within the Atlassian ecosystem who has successfully transitioned into client engagement, solution consulting, and sales leadership.
The ideal candidate will bring deep expertise in Atlassian platforms, enterprise technology delivery, and practice development, along with the ability to drive business growth, strategic partnerships, and high-value client engagements.
Key Responsibilities
Atlassian Practice Leadership
- Lead and scale the Atlassian practice, including consulting, implementation, migration, and managed services.
- Define the practice strategy, service offerings, and growth roadmap.
- Build a strong team of Atlassian architects, consultants, and delivery managers.
- Establish delivery frameworks, governance models, and best practices.
Technology Delivery
- Oversee end-to-end delivery of Atlassian solutions for enterprise clients.
- Provide leadership across Atlassian platforms such as:
- Jira
- Confluence
- Jira Service Management
- Bitbucket
- Atlassian integrations and marketplace apps
- Ensure delivery excellence across Agile, DevOps, and ITSM transformation programs.
Sales & Business Development
- Leverage delivery expertise to support client acquisition and revenue growth.
- Work closely with sales teams to identify, qualify, and close Atlassian consulting opportunities.
- Lead client solution discussions, executive presentations, and proposal development.
- Drive account expansion and strategic engagements with enterprise clients.
Client & Partner Management
- Build strong relationships with enterprise clients, stakeholders, and Atlassian partners.
- Collaborate with Atlassian and ecosystem partners to expand market reach.
- Represent the organization in strategic client engagements and industry forums.
Team & Capability Development
- Mentor and develop high-performing delivery and consulting teams.
- Promote certification and continuous learning within the Atlassian ecosystem.
- Foster a culture of collaboration, innovation, and delivery excellence.
Required Qualifications
- 12–18+ years of experience in IT consulting, enterprise technology delivery, or digital transformation.
- Strong hands-on experience with Atlassian tools and platforms.
- Proven leadership experience in technology delivery before transitioning into sales or client engagement roles.
- Experience leading large-scale Atlassian implementations or transformation programs.
- Demonstrated success in practice development, revenue growth, and strategic client engagement.
- Excellent leadership, communication, and stakeholder management skills.
Preferred Qualifications
- Atlassian certifications (Jira, Jira Service Management, Confluence, etc.).
- Experience working with global consulting firms, system integrators, or IT services organizations.
- Strong understanding of Agile, DevOps, and ITSM frameworks.
- Experience managing enterprise accounts and building strategic partnerships.
Key Competencies
- Atlassian Practice Leadership
- Enterprise Technology Delivery
- Solution Consulting & Sales
- Strategic Client Engagement
- Team Leadership & Capability Building
- Revenue Growth & Practice Expansion
Meet Our Team:
Pegasystems is a global leader in enterprise workflow automation and decisioning. Our Client Executives drive strategic, high value engagements with C-suite leaders and influence sales strategy, talent development, and product direction.
Picture Yourself at Pega:
You’ll lead the most complex enterprise opportunities, advising C-level executives on digital transformation while shaping industry conversations through thought leadership. You’ll drive Pega’s more strategic client transformation initiatives, build executive networks, and lead prospecting strategy—owning the full sales cycle from pipeline creation to close.
What You'll Do at Pega:
• Lead high value, complex enterprise sales cycles helping advise C-suite leaders on digital transformation
• Drive AI and ecosystem thought leadership while providing market intelligence to influence product strategy
• Demonstrate hunting ability working within strategic accounts to open up new business and build off existing footprints
• Represent Pega at key industry events
• Lead client change management efforts to shape sales methodology and prospecting best practices
• Build C-level networks and inbound thought leadership
• Partner with marketing on demand generation initiatives and leverage ecosystem partners for enterprise referrals and co-selling
Who You Are:
A proven leader in enterprise software, AI and digital transformation, skilled in consultative selling, executive relationship building, complex change management, and ecosystem orchestration. You thrive in strategic, insight driven C-suite engagement and enterprise prospecting.
What You've Accomplished:
• 10+ years enterprise software sales experience
• Strong success with complex, strategic accounts hunting for new logos and within existing accounts
• Experience strategically prospecting/radiating in complex accounts
• Recognized thought leadership (speaking, content, awards)
• Trusted advisor to C-level executives
• Influence on product direction through client feedback
• Leadership of major client transformation initiatives
Pega Offers You:
• Market leading Forrester and Gartner technology and referenceable clients
• A high impact, collaborative sales environment
• Executive visibility and influence on strategic accounts
• Competitive base, uncapped commission with aggressive accelerators, and equity
• Comprehensive benefits that support work life balance
Additional Information
Base salary range for this role is 128,700 - 196,000 USD annually. This role may also be eligible for annual bonus OR commission, as well as benefits and other incentives.
The final compensation will be determined during the offer process based on the candidate's education, experience, skills, and qualifications, as well as market conditions and may vary from the posted range. We will share an information on benefits, bonus/commission, and other pay components for this role at the relevant recruitment stage.
AI in Action – Pega embraces the power of artificial intelligence. We encourage all employees to actively engage with AI technologies and continually explore ways to responsibly integrate AI into our products and processes. We may support parts of our recruitment process with automatic processing and, if required by law, you may in such cases have the right to request human intervention, challenge the outcome of such processing and comment on it.
Culture – At Pegasystems, we foster an environment where people feel valued and empowered to contribute their best. With global clients across industries and regions, we know our success depends on the unique perspectives, experiences, and talents of our people. Ours is a workplace where everyone can grow, collaborate, and deliver meaningful outcomes.
We encourage candidates from all backgrounds and experiences and focus on the core competencies and mindset needed to thrive in a role.
As an Equal Opportunity employer, Pegasystems will not discriminate in its employment practices due to an applicant's race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, veteran or disability status, or any other category protected by law.
Export Compliance – For positions requiring access to technical data subject to export control regulations such as this, Pegasystems may need to obtain export license approval from the U.S. Government and EU Authorities for certain individuals.
Accommodations – If you require reasonable accommodations under the Americans with Disabilities Act (US only) or comparable regional regulations in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please contact us here or contact (US only) 1-888-PEGA-NOW and/or 225 Wyman Street Waltham, MA 02451 ATTN: Benefits.
Labor Condition Applications
GDPR Candidate Privacy Notice
Pegasystems Limited UK Gender Pay Gap Statement
EEO/AA Policy Statement
Your Employee Rights Under the Family and Medical Leave Act
E-Verify Notice
Employee Polygraph Protection Act Rights
The Georgia Customer Relationship Management and Tech Ops (CRM & TO) organization serves as a trusted advisor and strategic business partner to market leadership, service areas, and enterprise IT, synthesizing care delivery and health plan insights to inform enterprise strategy and drive measurable business value.
Within this organization, the IT Business Operations III role functions as a business technology partner, connecting the Georgia market to enterprise IT and ensuring the voice of the customer is accurately represented across enterprise product portfolios. The role maintains strong partnerships with enterprise product teams supporting Acute and Complex Care, Omnichannel Patient Engagement & Wellness, Clinical, Ancillary, Retail, Revenue Management, and Social and Community Health services. Mission-critical responsibilities include translating market priorities into actionable business and technology requirements, informing enterprise decision-making through market insight, and driving alignment between enterprise IT solutions and Georgia market operational and strategic objectives.
The role involves healthcare IT business consultant experience with gathering, documenting, and validating business requirements and translating them into actionable technical or operational solutions. Experience assisting with business case development, including cost estimation, effort sizing, and value justification for IT initiatives. Demonstrated project leadership skills, including experience leading or coordinating initiatives using formal or informal project management practices. Experience with Epic systems implementation, integration, optimization, or end-user workflows preferred; strong working knowledge of Epic modules and technical components is acceptable. Demonstrated ability to work with diverse technologies, systems, and platforms, and effectively collaborate with technical teams. Strong analytical, critical-thinking, and problem-solving skills, with the ability to assess complex issues and drive practical solutions. Success will involve flexibility to use Information Technology and business experience to focus on the customer and drive to results in multiple assignments.
Job Summary
This individual contributor position analyzes information relevant to forecasting KPs future technical and operational information needs and executes business and/or technology plans to ensure capability for alignment with business unit and KPs national and regional strategies. This role provides support to leadership by providing information regarding business systems, data and process initiatives and to cross-functional management by providing information regarding business and technology issues. This position also implements technology or business process integration plans, and supports systems and business process activities.
Essential Responsibilities
- Researches and summarizes information relevant to forecasting businesss future technical and operational information needs.
- Provides recommendations to senior team members regarding the development and definition of the business/technology strategy based on stakeholder input.
- Supports business and/or technology plans to ensure capability for alignment with business unit and KPs national and regional strategies.
- Supports the processes of information systems needs in project areas such as new business operating models, innovative approaches to IT solutions support, market research of emerging or available product functionality and operational readiness assessment.
- Supports the implementation of technology or business process integration plans.
- Provides support to leadership by providing information regarding business systems, data, process initiatives, and vendors.
- Executes systems and business process activities.
- Provides support to cross-functional management and leadership by providing information regarding business and technology issues.
- Coordinates inter- and intra-departmental systems integration activities.
- Provides consultation and guidance to ensure technology or process owners have access to the required information and training for effective system or process operations.
- Develops, prepares, and utilizes reports to track operational performance across business functions, areas, or vendors.
- Maintains resource (for example, associates, vendors, infrastructure) capacity planning and demand management processes and reports.
- Tracks annual IT projects and operations.
- Tracks, maintains, and reports performance metrics (for example, data quality, customer metrics, financials).
- Supports senior team members in reviewing performance metrics and outcomes to drive ongoing operational change and improvements.
- Performs data analysis to evaluate and ensure efficient, cost effective operational solutions which support systems processes and functional requirements.
- Conducts research on topics related to technology and business initiatives.
- Supports the development, implementation, and the maintenance of data quality improvement and training programs.
- Analyzes identified problems in technology and business solutions to determine cause and desired resolution.
- Monitors trends and changes in healthcare technology and information systems.
- Supports technologies, systems solution design, data, and metrics in alignment with the organizations vision, goals and objectives.
- Supports initiatives in alignment with other National initiatives.
- Prepares source documents and monitors the use of established and documented IT processes, tools, and best practices.
- Consults with departments, IT managers, and vendors to ensure security, compliance, infrastructure, network, and application controls are in place.
- Collaborates with departments and IT managers to support the development and testing of business continuity and resiliency-procedures and infrastructure procedures.
- Participates in cross-functional and/or cross divisional task forces to identify and document functional requirements, workflow, information sources and system specifications.
- Updates and maintains a knowledge repository of current technology and business processes for designated department or business area.
Minimum Qualifications
- Bachelors degree in Business Administration, CIS, Mathematics, or related field and three (3) years experience in business operations, IT consulting, business analysis, or a related field. Additional equivalent work experience may be substituted for the degree requirement.
Business Solutions Manager Overview:
This role focuses on opportunity intake, portfolio transparency, resource coordination, and executive reporting, ensuring leadership has the insights needed to make informed decisions.
By strengthening portfolio systems, financial visibility, and governance readiness, the BSM helps create the structure and clarity that enables delivery teams to operate efficiently and successfully.
Key Responsibilities
Portfolio & Opportunity Management
- Lead early-stage opportunity intake and evaluation, including development and review of Initial Project Assessments (IPAs).
- Manage and maintain opportunity and demand data within enterprise portfolio management tools (e.g., Clarity or similar PPM platforms).
- Coordinate the development of Rough Order of Magnitude (ROM) estimates in partnership with business and delivery stakeholders.
- Maintain portfolio-level visibility across initiatives, demand, and capacity to support strategic planning and prioritization.
Financial & Resource Management
- Coordinate project manager and business analyst resource requests in collaboration with Enterprise PMO teams.
- Perform portfolio-level financial analysis, including forecasting, budget tracking, and funding scenario modeling.
- Support annual planning cycles, mid-year cost reviews, and year-end financial close activities.
- Provide financial insights that inform prioritization decisions, trade-offs, and change control discussions.
Reporting & Governance
- Develop and maintain executive-level reporting, including Agile and portfolio performance dashboards.
- Ensure initiatives meet governance readiness standards prior to entering approval or decision forums.
- Partner with stakeholders to improve data quality, transparency, and consistency across portfolio reporting tools.
- Facilitate portfolio governance meetings and support executive decision-making forums.
Stakeholder Collaboration
- Serve as a key liaison between business leaders, Business Solution Partners, Enterprise PMO, and delivery teams.
- Provide guidance on prioritization, funding strategies, resource allocation, and portfolio impacts.
- Promote consistent adoption of enterprise portfolio management and governance practices.
Required Qualifications
- Bachelor’s degree in Business, Finance, Information Systems, or a related field, or equivalent professional experience.
- Experience in portfolio management, PMO operations, financial analysis, or enterprise program delivery environments.
- Strong analytical skills with the ability to translate complex data into clear, executive-level insights.
- Experience with portfolio management or financial tracking tools (e.g., Clarity or other PPM platforms).
- Demonstrated ability to build relationships and influence stakeholders without direct authority.
Preferred Qualifications
- Experience within healthcare, insurance, or other highly regulated enterprise environments.
- Familiarity with Agile delivery frameworks and portfolio reporting practices.
- Prior experience supporting enterprise planning cycles or governance forums.
Job Title: Regional Vice President of Sales (East Coast)
Department: Business Development
Location: Remote (Located in San Diego area)
Job Type: Full-time
About Cinnamon
Cinnamon is a healthcare technology company dedicated to improving patient access to care by automating and streamlining patient assistance and affordability workflows. We partner with healthcare organizations and life sciences companies to reduce friction in financial assistance processes, improve data integrity, and ensure secure, compliant exchange of healthcare data. Our mission is to help patients access the care they need faster, with less administrative burden across the healthcare ecosystem.
Role Summary
Cinnamon is seeking a Regional Vice President of Sales focused on direct pharmaceutical manufacturer relationships to drive enterprise growth across a defined territory.
This role is ideal for a senior sales leader with deep experience selling patient access, affordability, adherence, hub services, or healthcare workflow technology to pharmaceutical companies.
The Regional VP will own a regional enterprise quota and be responsible for new logo acquisition and expansion within existing pharmaceutical accounts. The role requires a consultative sales approach and the ability to navigate complex buying groups across brand teams, market access, patient services, and commercial operations.
This is a highly visible role that partners closely with the CEO, Chief Revenue Officer, and product leadership to shape Cinnamon’s direct pharma go-to-market strategy.
Key Responsibilities
Enterprise Sales Leadership
- Own a regional enterprise quota focused on pharmaceutical manufacturers.
- Lead complex consultative sales cycles involving brand teams, market access leaders, patient services organizations, and commercial operations stakeholders.
- Drive new logo acquisition while expanding relationships with existing pharma clients.
- Build and maintain a strong pipeline aligned with revenue targets.
Strategic Account Development
- Develop executive relationships within pharmaceutical companies across commercial, brand, and access functions.
- Identify opportunities where Cinnamon’s platform can improve patient affordability, access workflows, and data exchange across the patient journey.
- Partner with internal leadership on strategic opportunities, pricing strategy, and deal structuring.
Go-To-Market Execution
- Execute Cinnamon’s direct pharma sales strategy within an assigned territory.
- Identify priority accounts and develop targeted account strategies.
- Provide ongoing market intelligence and competitive insights to leadership.
Cross-Functional Collaboration
- Partner with Product, Implementation, and Customer Success teams to ensure successful client onboarding and long-term account growth.
- Collaborate with peer sales leaders to refine messaging, positioning, and sales strategy.
- Maintain disciplined CRM management and accurate revenue forecasting.
Required Qualifications
- 10+ years of enterprise sales experience in life sciences or healthcare technology.
- Proven success selling solutions directly to pharmaceutical manufacturers.
- Experience selling solutions related to patient access, affordability programs, hub services, specialty pharmacy, adherence, or healthcare workflow automation.
- Strong relationships with stakeholders across brand teams, market access, patient services, and commercial operations.
- Track record of closing complex enterprise deals with multi-stakeholder buying groups.
- Experience selling SaaS, technology platforms, or healthcare services into pharma organizations.
- Exceptional executive communication and presentation skills.
What We Offer
- Competitive base salary plus performance-based commission.
- Opportunity to shape and lead Cinnamon’s enterprise pharma sales strategy from the ground up.
- High visibility and close partnership with executive leadership.
- A mission-driven culture focused on improving patient access to care.
- Significant growth and leadership development opportunities as the company scales.
How to Apply
Please submit your resume and a brief cover letter outlining your relevant experience and interest in the role to .
Location: Remote
Duration: 8+ months
Marketplace Platform Lead
Job Overview
The Marketplace Platform Lead is responsible for driving the end?to?end technical architecture and implementation of the enterprise Data Marketplace platform. This role spans stakeholder engagement, architectural definition, integration design, and hands-on leadership throughout implementation. The ideal candidate is a seasoned technical leader with deep experience designing integration patterns, building scalable platforms, and guiding engineering teams through complex cross-system solutions.
Key Responsibilities
Lead stakeholder meetings to gather business requirements, align on platform objectives, and clarify workflows and user journeys.
Conduct tool evaluations, build scoring frameworks, and make recommendations on platforms, vendors, and integration technologies.
Define end-to-end Marketplace architecture, including data flows, APIs, domain models, integration strategies, and platform components.
Design and lead the implementation of integration patterns, including API-based integrations, event-driven patterns, workflow orchestration, and cross-system interoperability.
Develop technical designs, architectural documents, and standards for Marketplace workflows, user flows, and extensibility patterns.
Provide hands-on architectural guidance to engineering teams throughout solution design, development, and delivery.
Oversee technical quality, scalability, performance, and security across Marketplace components and integrations.
Collaborate with product, engineering, data, and security teams to ensure compliance with enterprise data governance, privacy, and reliability standards.
Lead technical reviews, drive design decisions, and ensure alignment across cross-functional stakeholders.
Required Skills & Qualifications
8+ years of experience in software engineering, platform development, or technical architecture roles.
Strong expertise in designing and implementing integration architectures, including REST/GraphQL APIs, event-driven patterns, synchronous/asynchronous messaging, and workflow engines.
Deep understanding of distributed systems, microservices, and cloud-native solutions (Azure, AWS, or GCP).
Proficiency with API design, messaging systems, and enterprise integration frameworks.
Experience defining technical architecture, data flows, and workflow designs for complex platforms.
Ability to translate business requirements into technical designs, user flows, and actionable engineering plans.
Demonstrated leadership in guiding engineering teams through architectural decisions and implementation.
Strong communication skills with the ability to influence technical and non-technical partners.
Experience evaluating and scoring platforms, tools, or vendor solutions.
Solid knowledge of DevOps practices, CI/CD, infrastructure-as-code, observability, and security best practices.
Preferred Qualifications
Experience building or leading a Data Marketplace platform.
Familiarity with workflow orchestration platforms, rules engines, BPM tools, or catalog management systems.
Experience with enterprise identity systems (OAuth, SAML, SSO), access governance, and data privacy frameworks.
Background working with enterprise data platforms, data governance, or cross-domain integration patterns.
Prior experience leading architectural governance or serving as a platform architect in an enterprise environment.
We are seeking a Director, Strategic Trade Compliance to join our team. In this role you will be the senior authority responsible for overseeing the company’s global import, export, and sanctions compliance programs. This role defines and executes enterprise trade compliance strategy, ensures adherence to U.S. and international trade regulations, and partners with executive leadership to mitigate regulatory risk while enabling efficient global commerce.
The Director leads a global or multi-regional team of trade professionals, governs compliance frameworks and internal controls, drives digital and systems transformation, and serves as the primary liaison with government agencies and regulators.
This position reports the Vice President of Strategic Soucing, Procurement and Supplier Quality and is based in Irvine, CA.
As the Director of Strategic Trade Compliance, you will have the following key responsibilities:
Strategy, Leadership & Governance
- Define and execute the global trade compliance strategy across import, export, and sanctions.
- Serve as a trusted advisor to executive leadership, delivering insights on trade risk, regulatory changes, and cost optimization.
- Lead, develop, and scale a global or regional team of trade compliance professionals.
- Establish and govern enterprise trade compliance policies, procedures, and internal control frameworks.
- Monitor global legislative and regulatory developments (Customs, ITAR, EAR, OFAC, trade remedies) and guide proactive business response.
Import Compliance (Core Expertise)
- Oversee global import compliance programs ensuring accurate customs declarations, documentation, and controls.
- Act as subject matter authority on tariff classification, valuation, country of origin, and partner government agency requirements.
- Optimize use of Free and Preferential Trade Agreements (FTAs) and duty-savings programs.
- Govern Foreign Trade Zone (FTZ) compliance and operations, including CTPAT, Importer Self-Assessment (ISA), Duty Drawback, and Reconciliation.
- Manage exposure to trade remedies and regulations, including IEEPA, Sections 232 & 301, antidumping, and countervailing duties.
- Partner with customs brokers and government agencies to resolve audits, inquiries, and compliance issues.
Export Compliance (Advanced Working Knowledge)
- Oversee export compliance programs aligned with ITAR, EAR, and Foreign Trade Regulations (FTR).
- Lead jurisdiction and classification determinations (USML/CCL).
- Manage export licensing and authorizations, including DSP-5 licenses, TAAs, and Commerce licenses.
- Oversee export authorizations through DECCS and SNAP-R.
- Govern deemed export controls, technology control plans, and end-use/end-user/destination restrictions.
- Deliver training and guidance to internal stakeholders on export control requirements.
Sanctions & Restricted Party Compliance
- Govern OFAC sanctions compliance, including restricted party screening and beneficial ownership due diligence.
- Ensure effective screening tools, escalation protocols, and recordkeeping processes are maintained.
Risk Management, Audits & Regulatory Engagement
- Lead internal audits, compliance assessments, investigations, and remediation activities.
- Manage voluntary disclosures and regulatory communications with CBP, BIS, DDTC, and OFAC.
- Represent the company in regulatory matters, audits, and industry associations.
Systems, Data & Transformation
- Drive automation and digital enablement of trade compliance processes.
- Lead enterprise trade system initiatives (e.g., SAP S/4HANA, SAP GTS, Descartes), including design, implementation, and governance.
- Leverage ACE trade data, dashboards, KPIs, and analytics to monitor performance and risk.
- Manage large-scale programs and budgets, ensuring timely delivery, adoption, and sustained outcomes.
Cross-Functional Collaboration
- Partner with Supply Chain, Sourcing, Legal, Engineering, Finance, Tax, IT, Logistics, and Procurement teams.
- Advise business leaders on sourcing strategies, product design, distribution models, and market entry decisions.
- Embed trade compliance requirements into enterprise processes and systems.
You have:
- Experience: 10+ years of progressive experience in international trade compliance within a multinational organization, global consulting firm, or law firm.
- Education: Bachelor’s degree in International Business, Law, Supply Chain, Logistics, Engineering, or related field.
- Licensed Customs Broker (LCB).
- Regulatory expertise in customs and import compliance (core), export controls under ITAR and EAR and OFAC sanctions compliance
- Leadership: Demonstrated success leading global or matrixed teams and enterprise compliance programs.
- Systems Knowledge: Experience with enterprise trade systems (e.g., SAP GTS, Descartes), ACE Portal, and government platforms (DECCS, SNAP-R).
- Skills: Strong analytical, communication, and executive stakeholder management capabilities.
You might have:
- Advanced degree (MBA, MS, JD, or LL.M. in International Trade).
- Experience managing compliance or transformation initiatives exceeding $1M in budget.
- Industry experience in manufacturing, industrial products, applied sciences, consumer goods, or regulated industries.
- Prior leadership of major ERP or digital trade transformations.
CarMax, the way your career should be!
Principal Engineer – Network, Cloud & Identity (ISE / NAC)
About This Role
CarMax is modernizing and scaling its technology platforms to support secure, reliable, and resilient digital experiences. As a Principal Engineer within the Solutions Delivery and Engineering organization, you will provide senior technical leadership across enterprise networking, cloud networking, and automation, with a specific focus on Identity Services Engine (ISE) and Network Access Control (NAC).
This role combines hands-on technical expertise with architectural guidance and cross-team influence. You will partner with engineering teams, operational support teams, architects, and leadership to implement, support, and evolve secure network platforms that support both cloud and on-premise environments.
Key Responsibilities
- Provide senior technical leadership for enterprise network and cloud networking platforms, ensuring reliability, scalability, and security.
- Partner with technology leadership to support large, cross‑organizational initiatives and address complex technical challenges.
- Collaborate with engineering, architecture, and product teams to design and deliver network and identity solutions aligned with business needs.
- Influence technical standards, patterns, and best practices across teams, with an emphasis on security, automation, and operational efficiency.
- Lead design and implementation efforts for network access control (NAC) and identity-based network security solutions.
- Mentor and guide engineers through technical reviews, design discussions, and problem resolution.
- Participate in on-call rotation to support scheduled change windows and incident response for enterprise networks.
- Display high level leadership skills, being able to drive the overall vision of the organization.
- Stay current with industry trends in networking, cloud connectivity, automation, and identity services, and apply relevant advancements where appropriate.
Role Summary
The Principal Engineer is a senior individual contributor role focused on technical depth, architectural consistency, and engineering excellence. This position requires strong problem-solving skills, the ability to work across organizational boundaries, and experience influencing technical direction without direct authority. You will be expected to balance strategic thinking with hands-on involvement, particularly in complex or high-impact initiatives related to network security and identity.
Required Qualifications
- Bachelor’s Degree in Computer Science, Decision Science, Engineering, Statistics, or a related field, or equivalent alternative education, skills, and/or practical experience is preferred.
- 7+ years of work experience required in Network, Cloud Network, Network Security, and other areas directly relevant to Network/Cloud/Automation responsibilities and tasks; multiple certifications preferred.
- Demonstrated experience working in large, complex enterprise environments.
Technical Experience
Network, Cloud, and Automation
- 7+ years of experience with enterprise routing, switching, firewalls, and wireless networks, with HPE Aruba and Fortinet experience preferred.
- 5+ years of experience designing, building, and operating network infrastructure in cloud platforms, with Azure preferred.
- Strong understanding of hybrid networking models connecting on‑premise environments with public cloud platforms.
- Experience with network automation and scripting using languages such as Python, Ansible or PowerShell.
- Proven ability to design and support highly available and resilient network architectures.
- Experience driving technical improvements or standards across multiple teams.
Identity, NAC, and Cisco ISE
- Hands-on experience designing, implementing, and supporting Cisco Identity Services Engine (ISE) in enterprise environments.
- Strong knowledge of Network Access Control (NAC) concepts and implementations for wired, wireless, and device administration use cases.
- Experience configuring authentication and authorization policies within Cisco ISE.
- Experience implementing and supporting TACACS+ for device administration and role-based access control.
- Ability to act as a technical subject matter expert for ISE and NAC, providing guidance to engineering teams and stakeholders.
Professional Skills
- Strong analytical and troubleshooting skills, with the ability to resolve complex technical issues.
- Clear and effective communication skills, both written and verbal.
- Ability to work independently while also collaborating across teams and disciplines.
- Attention to detail and a focus on operational stability and security.
- Interest in continuous improvement through automation and process optimization.
Work Location and Arrangement - This role can be based out of the following locations:
- Midtown: This role will be based out of the CarMax Midtown Office (Richmond, VA) and associates will work onsite 5 days per week
- Plano: This role will be based out of the Dallas Tech Hub (Plano, TX) and associates will work onsite 2 days per week.
Work Authorization: Applicants must be currently authorized to work in the United States on a full-time basis. Sponsorship will not be considered for this specific role.
About CarMax
CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation’s largest retailer of used cars, with over 250 locations nationwide.
Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For®.