Monster Jobs in Usa

Position Location: Cleveland, Ohio Position Type: Physician Specialty: Urology Every day, for more than 150 years, the physicians of University Hospitals have renewed a promise to meeting our patients' health care needs. Our talented team is integral to our rich history of success and critical to our future in a dynamic environment. As stewards of the UH legacy for excellence in patient care, our physicians are guided by an unwavering commitment to our mission: To Heal. To Teach. To Discover. The Department of Urology at University Hospitals Cleveland Medical Center is in search of a Physician to help continue with our excellent patient care. Appointment at the level of Clinical Instructor, Assistant Professor, Associate Professor or full Professor is available commensurate with experience. University Hospitals Cleveland Medical Center is among the nation's leading academic medical centers. Case Western Reserve University School of Medicine is a leader in medical research and education.

The Greater Cleveland Area is home to 2.8 million people and a wide variety of communities. Cleveland holds a wealth of cultural resources, entertainment options, and leisure activities including a vibrant Lake Erie shoreline and Metro Parks system. The parks are joined by the Cuyahoga Valley National Park with additional 33,000 acres, another 100 miles of trails, and camping sites. The Playhouse Square theatre district in downtown Cleveland is home to nine theatres hosting over 1,000 events each year; it is the country's largest performing arts center outside of New York City. Cleveland is also home to the Cleveland Symphony Orchestra, outstanding museums including Cleveland Museum of Art and Rock and Roll Hall of Fame, and many music venues, as well as professional sports teams (Browns, Cavaliers, Guardians, and Monsters). View our Northeast Ohio Relocation guide for more information. Academic appointment, rank and salary will be commensurate with qualifications and primary board certification. Compensation is highly competitive.

A Brief Overview

Provides and manages direct medical evaluation, diagnosis, procedures, and care for patients within a recognized area of practice or for a specified patient population.

What You Will Do

• Provides and manages direct patient care, including physical examinations, evaluations, assessments, diagnoses and treatment for a specified patient population.
• Prescribes pharmaceuticals, other medications, and treatment regimens as appropriate to assessed medical conditions.
• Refers patients to specialists and to relevant patient care components as appropriate.
• Trains and supervises medical students and residents engaged in specialty activities and procedures, as appropriate.
• May manage the daily operations of a specific medical program, patient care unit, or research function.
• Directs and coordinates the patient care activities of nursing and support staff as required.
• Follows established departmental policies, procedures, and objectives, continuous quality improvement objectives, and safety, environmental, and/or infection control standards.
• As appropriate to the position, participates in specified health promotion, education and/or prevention programs.
• Maintain department productivity thresholds.
• Maintain faculty status in good standing with the CWRU SOM (if applicable).
• Adhere to core physician obligations as outlined in the Physician Policy Manual.
• Performs miscellaneous job-related duties as assigned.

Additional Responsibilities

• Performs other duties as assigned.
• Complies with all policies and standards.
• For specific duties and responsibilities, refer to documentation provided by the department during orientation.
• Must abide by all requirements to safely and securely maintain Protected Health Information (PHI) for our patients. Annual training, the UH Code of Conduct and UH policies and procedures are in place to address appropriate use of PHI in the workplace.

Qualifications

Education

• Doctorate Degree Doctor of Medicine or Osteopathy with an unrestricted license (Required)
• Appointment with CWRU SOM at the level commensurate with experience (Required)

Work Experience

• Fellowship Training in some specialties (Required)

Knowledge, Skills, & Abilities

• Knowledge of legal and ethical standards for the delivery of medical care. (Required proficiency)
• Ability to maintain quality, safety, and/or infection control standards. (Required proficiency)
• Knowledge of community medical diagnostic and patient care services in area of medical expertise. (Required proficiency)
• Ability to supervise, advise, and train clinical professionals and/or students in area of expertise. (Required proficiency)
• Knowledge of relevant drugs and non-pharmaceutical patient care aids and ability to prescribe dosages and instruct patients in correct usage. (Required proficiency)
• Ability to develop and present educational programs and/or workshops. (Required proficiency)
• Knowledge of current principles, methods and procedures for the delivery of medical evaluation, diagnosis and treatment in area of expertise. (Required proficiency)
• Ability to work both independently and in a team environment. (Required proficiency)
• Knowledge of related accreditation and certification requirements. (Required proficiency)
• Ability to observe, assess, and record symptoms, reactions, and progress. (Required proficiency)
• Effective verbal and written communication skills. (Required proficiency)
• Experience using EPIC (Preferred proficiency)

Licenses and Certifications

• State of Ohio and Federal DEA Certification; Medical Specialty License or Certification; Board certified or Board eligible in Specified Area of Medical Specialty. (Required)

Physical Demands

• Standing Frequently
• Walking Frequently
• Sitting Rarely
• Lifting Frequently up to 50 lbs
• Carrying Frequently up to 50 lbs
• Pushing Frequently up to 50 lbs
• Pulling Frequently up to 50 lbs
• Climbing Occasionally up to 50 lbs
• Balancing Occasionally
• Stooping Frequently
• Kneeling Frequently
• Crouching Frequently
• Crawling Occasionally
• Reaching Frequently
• Handling Frequently
• Grasping Frequently
• Feeling Constantly
• Talking Constantly
• Hearing Constantly
• Repetitive Motions Constantly
• Eye/Hand/Foot Coordination Constantly

Travel Requirements

• 10%

ABOUT US

IICOMBINED, beginning with the global fashion eyewear brand GENTLE MONSTER in 2011 and expanding to TAMBURINS and NUDAKE, seeks to explore innovative ideas to challenge reality through the creation of beautiful and unpredictable outcomes that have yet to be seen. IICOMBINED continues to take on new challenges by establishing its own view of the world.

IICOMBINED means expressing ourselves through combining IMAGINATION and INTERPRETATION of the world.

GENTLE MONSTER is a global fashion eyewear brand that offers an unforeseen and startling brand experience. With more than 70 direct stores in 13 countries as of June 2024, GENTLE MONSTER leads the global eyewear trend through differentiated branding with new product releases, experimental and sophisticated spaces, and campaigns.

TAMBURINS is a fragrance brand exploring undefined territories of beauty. Through a combination of storytelling inspired by scattered scenes from around the world and sophisticated and delicate perfumery techniques, the brand captures the true depth of scent. TAMBURINS fosters emotional communication beyond a simple experience by reinterpreting contents through the realms of objects, painting and performance in exhibition-style stores.

NUDAKE is an F&B brand recreating dessert culture with its ‘Make New Fantasy’ ethos. We transport consumers to a new fantasy by creating unprecedented cakes by combining fashion and art. By experimenting and producing contents that deviates from established processes and rules, NUDAKE touches consumers beyond the ordinary F&B experience.

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We're looking for a data-driven, revenue-obsessed Performance Marketing Specialist to own and scale two high-impact lower-funnel channels: TikTok Shop Paid Ads and our Affiliate Program. This is not a branding role — this is pure performance marketing where every dollar is measured against revenue, ROAS, and new customer acquisition.

You'll join our Ecommerce team — working side by side with our Digital Media specialists who manage paid media across other channels. Together, you're one team driving performance, sharing learnings, and scaling revenue. You'll own TikTok Shop ads hands-on while also serving as the strategic lead managing external affiliate agency partnerships — setting targets, holding partners accountable, and continuously optimizing toward profitable growth.

If you thrive at the intersection of hands-on execution and strategic agency management, and you measure your success in revenue.

Tiktok Shop Affiliate Program

Serve as the primary point of contact for our affiliate agency partners, ensuring goals, priorities, and timelines are clearly defined and consistently met.

• Lead the affiliate program strategy in partnership with the agency — ensuring every campaign is performance-focused, tied to measurable ecommerce outcomes, and aligned with acquisition goals.
• Provide strategic direction to the agency on partner selection, commission structures, optimization priorities, and growth opportunities while overseeing day-to-day execution.
• Identify and evaluate new affiliate partners in collaboration with the agency to expand reach, diversify the creator base, and improve overall program ROAS.
• Own the full affiliate budget tracking and invoicing process, ensuring accuracy, transparency, and alignment with financial targets.
• Review and guide agency strategies on bidding, content direction, and creator selection to ensure campaigns meet both performance benchmarks and brand standards.
• Hold agencies accountable through regular performance reviews — analyze results, diagnose underperformance, test new approaches, and drive continuous improvement.
• Partner closely with your Digital Media teammates within the E-commerce team to share audience insights, coordinate spend across channels, and ensure affiliate efforts align with overall marketing and business objectives.

Tiktok Shop Paid ads-Hands-On Execution&Strategy

• Build our TikTok Shop ads program from the ground up — from initial implementation through to a scalable, data-informed paid strategy within TikTok Ads Manager.
• Own end-to-end campaign management: campaign structure, ad set configuration, creative deployment, budget allocation, and performance optimization against acquisition and ROAS targets.
• Conduct deep audience research to build and refine prospecting and retargeting segments; continuously test and optimize audience strategies to improve conversion efficiency.
• Design and execute A/B and multivariate tests across creative, audience, and bidding variables to systematically improve ad performance.
• Manage TikTok Shop's Commerce Center operations — including product catalog setup, inventory feed accuracy, data feed troubleshooting, and ongoing catalog health monitoring.
• Set and own clear KPIs: customer acquisition cost (CAC), return on ad spend (ROAS), conversion rate, and contribution to overall E-commerce revenue.
• Share learnings, creative insights, and audience data with your Digital Media teammates to strengthen paid performance across all channels within the Ecommerce team.

What We're Looking For

• Must have completed a 4-year BA/BS degree in a related field such as Data Science, Marketing, Economics, Business Administration, Statistics, etc. 
• Must have proficiency in GA4/Google Analytics 4  
• Must be proficient at Excel for performance analysis (pivot tables, formula building, etc) 
• 1–3+ years in performance marketing, affiliate management, or paid social — ideally in a retail or E-commerce environment.
• Proven experience managing external agency relationships — setting expectations, reviewing performance, and driving accountability against hard targets.
• Strong analytical skills with fluency in ecommerce KPIs: ROAS, CAC, LTV, AOV, conversion rate, and contribution margin.
• Experience with affiliate marketing platforms and programs (e.g., TikTok Shop affiliate, Impact, ShareASale, CJ, Rakuten, or similar).
• A testing mindset — you instinctively A/B test, iterate, and optimize rather than set-and-forget.
• Excellent communication skills — you can translate performance data into clear insights for leadership and cross-functional partners.
• Self-starter mentality who can build processes from scratch and thrive in a fast-moving ecommerce environment.
• Hands-on experience with TikTok Ads Manager (strongly preferred) or comparable paid social platforms (Meta, Google) with a willingness to specialize in TikTok.

Job Type: Full-Time (ONSITE)

Pay Range: $70,000 - $83,000 per year

Benefits:

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Paid Time Off

THE OPPORTUNITY

At Hirschfeld —We’re Built Different. We focus on creating authentic connections that transform ideas into lasting partnerships. It’s not just about delivering experiences; it’s about building relationships that truly matter. We’re not just looking for employees; we’re seeking individuals who want to grow with us, contribute to meaningful work, and craft something extraordinary together.

As an Account Manager, you'll execute client initiatives within agency standards, budgets, and timelines. You'll collaborate with the Client Services Leadership Team on tactical account aspects and contribute to strategic development. Acting as the liaison between the Agency and the Client, you'll represent their needs to ensure exceptional results and exceed expectations.

THE COMPANY

Powered by 70 dedicated professionals, Hirschfeld is committed to the mission of creating Awe Inspiring Moments. Hirschfeld orchestrates over 3,000 events annually for clients like Anheuser-Busch, Monster, Unilever, and NASCAR. Since 2004, the company has built comprehensive capabilities spanning strategy, creative design, fabrication, logistics, sponsorship consulting, hospitality, and event management. We are a powerhouse in transforming challenges into innovative solutions for businesses and brands.

RESPONSIBILITIES

• Serve as the primary point of contact for clients and vendors, managing relationships and expectations
• Develop and maintain strong client relationships, ensuring clear communication and smooth execution across all stakeholders (clients, vendors, properties, etc.)
• Oversee and support client event activations, including on-site presence, product sampling, talent coordination, and hospitality management
• Develop and execute event marketing initiatives, including customized programs, promotions, and activations
• Manage and track program and event budgets, ensuring financial accountability, forecasting costs, and reconciling post-event expenses
• Prepare post-event reports, budget reconciliations, and client status updates
• Develop a strong understanding of the client’s business, brand, and competitive landscape.
• Assist with vendor contract negotiations, budget planning, and ensure deliverables meet contractual obligations
• Provide strategic input to optimize client programs, resolve challenges, and support new business development or client renewal efforts
• Project manage custom asset design, fabrication, and delivery, working closely with the creative and fabrication teams to ensure quality and budget alignment

QUALIFICATIONS

• Four or more years of relevant professional experience, preferably in an experiential or event agency setting, with a background in client management
• Strong verbal and written communication skills, with a professional demeanor and confidence in client interactions
• Ability to think strategically and creatively, effectively communicating insights and recommendations
• Strong problem-solving skills, with the ability to work independently and collaboratively
• Excellent time management, project management, organizational, and budget management skills
• Demonstrated ability to foster strong relationships with clients, internal teams, vendors, and event partners to ensure seamless collaboration
• Ability to travel up to 30% of the year and work flexible hours, including weekends and holidays as needed
• Experience with event production and mobile tours
• Demonstrated ability to foster strong relationships with clients, internal teams, vendors, and event partners to ensure seamless collaboration
• Proficiency in Microsoft Office and/or Google Suite

Merx Truck & Trailer is a chain of heavy-duty repair shops servicing truck fleets.

What You’ll Do

• Book your own appointments with local companies owning trucking fleets
• Close new accounts & build your territory
• Maintain relationships with fleet managers, shop managers to get ongoing business

Compensation

• $80,000 OTE Year 1, $120,000 OTE Year 2
• Benefits - PTO, medical, dental, vision, 401(K)

Location

• Elk Grove Village, IL

Why join us?

• Earn commission off of $1 without a quota or a gate
• Keep your accounts and grow your book of business, not start from 0 every month
• You will shape the culture & help grow the organization from 6 to 60 locations
• Fast-moving team that rewards performance
• You'll make your own destiny - we move fast and expect the same

Skills & Experience Required

• 1-5 years
• Proven prospecting trackrecord
• Strong closer
• Good account management skills
• Able to quickly learn clinical materials & technical info
• Monster work ethic

If you want to be part of a high energy startup & a world-class sales team, apply today.

Keywords: Account Executive, AE, Sales Executive, Senior Account Executive, Business Development Manager, Sales Manager (Individual Contributor), Closing Sales, Full-Cycle Sales, Quota-Carrying Role, B2B Sales, B2C Sales, SMB Sales, Mid-Market Sales, Enterprise Sales, New Business, New Logo Acquisition, Account Management, Territory Management, Pipeline Management, Deal Management, Forecasting, Revenue Generation, Consultative Selling, Solution Selling, Value-Based Selling, Discovery Calls, Demos, Presentations, Negotiation, Contract Closing, CRM Experience, Salesforce, HubSpot, Pipedrive, Zoho CRM, Microsoft Dynamics, Sales Methodology, MEDDICC, SPIN Selling, Challenger Sale, Sandler Sales, Inbound Sales, Outbound Sales, Prospecting, Lead Qualification, Customer Acquisition, Customer Retention, Upselling, Cross-Selling, Commission, Uncapped Commission, Performance-Based Compensation, Sales Targets, KPIs, Inside Sales

Senior Manager, Retail Operations

Culver City, CA

POP MART (09992.HK), founded in 2010, is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation, empowering global creators while delivering exciting products, services, and immersive entertainment experiences to consumers. POP MART identifies and nurtures emerging artists and designers worldwide, creating popular character IPs through a well-established IP development and operation system. Its portfolio includes iconic IPs such as MOLLY, SKULLPANDA, DIMOO, THE MONSTERS, and Hirono. By launching art toys and derivative products based on these IPs, POP MART continues to lead trends in consumer culture. As of the end of 2024, POP MART operates over 500 physical stores and more than 2,300 Robo Shops across 30+ countries and regions. Through multiple cross-border e-commerce platforms, the company has reached audiences in over 90 countries and regions, bringing joy to young consumers around the world.

Job Overview

The Senior Manager, Operations is a senior leadership role accountable for all retail store and field operations. This role is elevated above the Retail Operations Manager, with direct leadership over multiple Operations team members and ownership of both strategic and tactical initiatives across stores, field leadership, and cross-functional departments.

This leader will manage and mentor a growing operations team, including the Retail Operations Manager, NSO Coordinator, Field NSO Coordinator, Store Communications Coordinator, and future Operations staff as the company scales. In addition to driving operational excellence across the North America, this role will own operational reporting, oversee all data creation for the team, and serve as the Operations representative in front of Executive Leadership.

What You Will Achieve

Strategic Leadership & Team Development

• Lead, coach, and scale the Operations team, setting clear priorities and holding leaders accountable for results.
• Oversee the development of Store Managers and Field Leaders into high-performing operators through structured training, coaching, and leadership development.
• Ensure accountability across all operational leaders through performance management, attendance oversight, and consistent feedback.

Operational Excellence & Store Standards

• Provide oversight of all store Key Performance Indicators (KPIs), ensuring performance metrics are achieved and exceeded.
• Oversee execution of operational standards across store operations, inventory management, stock levels, and visual merchandising.
• Ensure store-level processes align with brand integrity, customer experience, and long-term growth objectives.
• Anticipate and resolve operational challenges at scale, driving consistent execution across all locations.

Policy, Compliance & Efficiency

• Ensure full compliance with corporate policies, labor regulations, and legal requirements across the retail fleet.
• Oversee payroll management, headcount planning, and hiring strategy to align with labor budgets and company profitability goals.
• Ensure operational efficiency through streamlined processes, resource optimization, and ongoing cost controls.

Cross-Functional & Global Alignment

• Act as the primary liaison between field operations and the support center, ensuring transparent and effective communication with Los Angeles and China offices.
• Partner cross-functionally with Real Estate, Construction, HR, L&D, Marketing, Finance, and Visual Merchandising to ensure alignment and successful execution of initiatives.
• Support product launches, brand activations, and marketing campaigns with seamless operational execution across the fleet.

New Store Openings & ROBO Operations

• Oversee NSO planning and execution, from site readiness through Grand Opening, ensuring each store opens with operational excellence.
• Provide leadership oversight for ROBO Shop operations, including performance optimization, staffing strategies, and sales-driving initiatives.

Reporting, Data & Insights

• Owns reporting and data creation for the Operations team, ensuring accuracy, clarity, and relevance for store leaders, field teams, and executives.
• Leverage data to identify opportunities, monitor performance, and guide decision-making at the store, regional, and executive level.
• Work cross-functionally with IT to create data reporting tools and programs that streamline reporting and improve ease of use for all teams.

Executive Leadership Communication

• Supports the creation of presentation content for Executive Leadership updates, ensuring materials are polished, data-driven, and aligned with business strategy.
• Present operational updates to Field, Store, & Leadership teams, providing insights, recommendations, and status updates on departmental progress.

What You Will Need

Education & Experience

• Bachelor’s degree in Business, Operations Management, Retail Management, or related field.
• 3+ years in a senior-level leadership role overseeing managers and/or cross-functional teams, either in a retail headquarters, corporate office, or support center environment.
• Demonstrated success in building and leading high-performing operations teams in a fast-scaling retail environment.

Operational Expertise

• Deep understanding of retail operations, including NSO planning/execution, store operations, payroll management, compliance, and merchandising standards.
• Proven ability to develop scalable SOPs, policies, and best practices across multiple regions.

Analytical & Technical Skills

• Advanced proficiency in Excel, including: Pivot Tables, VLOOKUP/INDEX-MATCH, conditional formatting, data validation, chart/graph creation, and basic macros (preferred).
• Strong ability to turn raw data into actionable insights and strategic recommendations.

Leadership & Communication

• Exceptional ability to lead, coach, and inspire teams at multiple levels.
• Strong executive presence, with the ability to create and deliver compelling presentations to senior leaders.
• Highly collaborative and skilled at cross-functional influence.

Customer & Brand Focus

• Commitment to delivering exceptional customer experiences and protecting POP MART’s brand integrity.
• Balance efficiency, compliance, and customer satisfaction in all decision-making.

What We Offer

• Market-competitive packages: 401k, health insurance, PTO, paid sick leave, and family leave.
• Growth opportunities: On-the-job training, leadership development, and stretch assignments to advance your career.
• Career development: Opportunities to take on larger responsibilities as POP MART’s North America business scales rapidly.

*POP MART is committed to equal pay initiatives and will not ask candidates for their current or past salary.

**As an Equal Opportunity Employer, POP MART does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law.

Overview

We are seeking a skilled IT Systems & Network Administrator for our Columbus, Ohio facility. It's a hybrid role focused on managing and improving IT infrastructure. Intermediate networking knowledge and system administration expertise are required, with experience in a manufacturing environment being a plus. The selected candidate will be key in maintaining system uptime, securing IT assets, and supporting scalable network and cloud solutions.

Key Responsibilities

Digital Print Technology

• Configure, monitor, and maintain digital print technologies from M&R, Kornit, and Caldera.
• Secure the digital print technologies with company endpoint protection
• Install and maintain Zebra scanning and printing technologies used in digital printing
• Support users of the Monster Digital Platform in all aspects of the plant operations

Network Infrastructure & Support

• Configure, monitor, and maintain our LAN/WAN infrastructure to ensure optimal performance and uptime.
• Perform routine diagnostics, network segmentation, and performance tuning to proactively address potential issues.
• Manage firewalls, VPN configurations, and VLAN provisioning to enhance network security and efficiency.
• Troubleshoot connectivity issues and optimize network performance, ensuring high availability and reliability for all users and equipment.

System Administration

• Administer Microsoft Entra ID, Azure AD, and other identity management systems to ensure secure and efficient access.
• Manage Microsoft Intune, endpoint protection solutions (e.g., CrowdStrike), and patch management tools to safeguard our devices and data.
• Deploy and maintain virtual machines, server infrastructure (VMware/Hyper-V), and cloud resources.
• Support and enforce IT security policies, including email protection, using ProofPoint, and vulnerability remediation, using Automox, to protect against cyber threats.

Operational IT Support

• Provide expert Tier 2/3 support for system and network-related incidents and requests, resolving issues promptly and effectively.
• Maintain comprehensive system and network documentation to ensure clear and efficient operations.
• Collaborate closely with vendors and service providers for support, procurement, and to leverage external expertise.
• Participate in an on-call support rotation, as needed, to provide timely assistance outside of regular business hours.
• Handle the initial deployment of corporate computers and related hardware, ensuring new team members are set up for success.

Project and Process Improvement

• Assist in critical IT projects, including infrastructure upgrades, cloud migrations, and system rollouts, contributing to our growth.
• Proactively recommend improvements to enhance system efficiency, reliability, and security, driving continuous improvement in our IT landscape.
• Provide valuable input into IT planning and budgeting related to systems and network infrastructure, helping shape our future IT strategy.
• Deploy corporate computers and related hardware.

Required Qualifications

• Bachelor’s degree in Information Technology, Computer Science, or related field.
• 3+ years of experience in IT system administration and network support roles.
• Proficient in: Intermediate network concepts (TCP/IP, DNS, DHCP, VLANs, routing, etc.)
• Managing Microsoft Intune, Azure AD, and Entra ID
• Familiarity with email and endpoint security platforms
• Familiarity with hypervisors (VMware or Hyper-V), patch management, and cloud administration.

Preferred Qualifications

• Experience working in a manufacturing or industrial IT environment.
• Relevant certifications: CompTIA Network+, Microsoft Certified: Azure Administrator, or equivalent.
• Experience with tools such as SolarWinds, Wireshark, PRTG, or similar for monitoring and diagnostics.
• Spanish language proficiency is a plus.

Skills & Attributes

• Strong problem-solving and troubleshooting capabilities.
• Clear verbal and written communication, especially with non-technical stakeholders.
• Ability to manage multiple priorities in a fast-paced environment.
• Detail-oriented with a focus on security and operational excellence.

About Monster Energy:

Forget about blending in. That's not our style. We're the risk-takers, the trailblazers, the game-changers. We're not perfect, and we don't pretend to be. We're raw, unfiltered, and a bit unconventional. But our drive is unrivaled, just like our athletes. The power is in your hands to define what success looks like and where you want to take your career. It's not just about what we do, but about who we become along the way. We are much more than a brand here. We are a way of life, a mindset. Join us.

A day in the life:

Step into the role of Consumer Relations Representative at Monster Energy and become the ultimate champion of customer service! You'll deliver top-notch support, providing accurate info and swift solutions to all questions, inquiries, and challenges our customers throw your way. Partner up with our awesome internal teams to tackle customer inquiries head-on, ensuring they're reviewed, processed, and analyzed faster than a Monster can rev up your day. Ready to join the frontlines and make an impact? Let's rock this!

The impact you'll make:

* Answer calls, e-mails, and written communication from consumers regarding all Monster Energy product lines.

* Create and maintain reports in the Consumer Relations database by imputing new consumer inquiries. Process reports, analyze data, and identify and escalate trend data to appropriate business partners.

* Initiate internal investigations with appropriate business partners. Acts as coordinator, gathers additional information, and works closely with other departments to complete record requirements.

* Maintain relationships with internal departments to help identify and provide solutions.

* Perform other duties as assigned.

Who you are:

* Prefer a Bachelor's Degree in the field of business, communications, or related areas

* Additional Experience Desired: Minimum 1 year of experience in consumer relations, customer service, or call center

* Computer Skills Desired: Intermediate to advanced level of Microsoft Office Suite, specifically Excel functionality.

* Excellent data entry skills.

* Preferred Certifications: N/A

* Additional Knowledge or Skills to be Successful in this role: Fluent in Spanish or French a plus (read/write/speak)

Monster Energy provides a competitive total compensation. This position has an estimated hourly rate of $17.00 - $23.00 per hour. The actual pay may vary depending on your skills, qualifications, experience, and work location.