Method Communications Clients Jobs in Usa

18,778 positions found

Marketing & Digital Communications Client Coordinator
✦ New
Salary not disclosed
Midland, MI 1 day ago

About Diversified:



Diversified is a global leader in audio visual and media innovation, recognized for designing and building the world's most experiential environments. Our award-winning team specializes in delivering solutions for the most complex, large-scale and immersive installations. Serving a global clientele that includes major media organizations and retailers, sports and live performance venues, corporate enterprises, and government agencies, Diversified partners with clients to create spaces that bring people together and keep them coming back.



What to Expect:



At Diversified, we're on a mission to create a world without boundaries, where technology enables all people to connect and experience the moments that matter, wherever they choose to be. With clients spanning the globe and an exciting pipeline of projects across industries, Diversified offers more than just a job. We offer a career path with the flexibility to grow personally and professionally, wherever your ambitions take you.



As a Diversified associate, you'll dive headfirst into big, complex, and rewarding projects that push the boundaries of what's possible. Plus, you'll enjoy a flexible work environment, competitive compensation and benefits, and a culture that celebrates diversity and inclusion.



IF YOU CAN DREAM IT, YOU CAN DO IT AT DIVERSIFIED.

At Diversified, we partner with some of today's top organizations to deliver solutions that are leading tomorrow's technology. From bringing the excitement on the field closer to the fans in the stands to connecting 911 operators with their dispatch team - from optimizing operating room efficiencies to enhancing enterprise collaboration across the world - we bring the best and brightest the industry has to offer to each and every project.



Are you looking to take your career to the next level? Acquire new skills and make an impact while growing your career. Be a valued member of our team here at Diversified.



About the Role:



As a Client Coordinator, you'll play a key role in translating business needs into timely, effective marketing execution - helping bring the voice of the customer to life across our brands and markets.

This role is ideal for someone who thrives in marketing production and operations within a B2B2C environment. You'll work closely with internal clients, shared services, and external partners to deliver high-impact communications that support both business growth and customer needs.

We're looking for someone who can become a subject matter expert in the client's capabilities and marketing operations, with a strong understanding of our diverse portfolio and the markets we serve, including Beauty & Personal Care, Building & Infrastructure, Consumer Electronics, and Mobility & Transportation.

You'll help enable go-to-market execution through advanced personalization, segmentation, automation, and operational excellence - delivering targeted, timely, and customer-centric communications that support our strategic goals.

This role is based on-site in Midland, MI.

Primary Responsibilites:

Strategic Liaison & Project Management

* Serve as the primary connection between business teams (clients) and marcom production stakeholders.

* Help in executing strategic marketing plans into actionable communication tactics.

* Manage multiple projects simultaneously, ensuring timelines, deliverables, and quality standards are met.

Digital Campaign Support

* Support end-to-end omnichannel campaign setup; including tracking, and end-to-end reporting.

* Upload leads to CRM and ensure proper data flow for campaign performance.

* Provide digital support for tradeshows and events, including pre- and post-event communications.

Content Development & Execution

* Coordinate and support a wide range of communication tactics:

o Email marketing campaigns (Eloqua)

o .com content enhancements and staging documentation

o Customer-facing collateral (digital and print)

o Internal communications

o Technical and marketing copywriting across all mediums

o Social media coordination and content development

Event & Administrative Support

* Assist with tradeshow logistics and coordination.

* Manage administrative tasks such as printing, asset tracking, and physical material handling.

Consultation & Best Practices

* Advise internal clients on production timelines, turnaround expectations, and best practices-especially as they relate to the client's systems and the unique needs of our specialty businesses.

* Educate teams on timelines, requirements, and workflows.

* Collaborate with creative teams to ensure brand alignment and visual consistency.

* Partner with global translation teams to support multilingual content.

Reporting & Governance

* Track time and project status for reporting and invoicing.

* Identify process improvement opportunities and support governance efforts to streamline execution.

Required Qualifications:

High School Diploma or GED

Associates or BA preferred

General Skills:

* Proactive, solution-oriented mindset

* Strong attention to detail

* Ability to manage time and meet deadlines

* Self-motivated and process-driven

* Comfortable working independently and collaboratively

* Ability to learn and apply technical language and claims

Project Management:

* Strong organizational and multitasking skills

* Ability to manage multiple priorities in a fast-paced environment

* Experience with Workfront or similar project management tools

* Ability to plan, execute, and deliver projects with minimal supervision

* Adaptability and focus under pressure

Communication:

* Excellent written and verbal communication skills

* Familiarity with industry terminology and marketing language

* Experience working with cross-functional teams and external agencies

Technology & Tools:

* Microsoft Office Suite (Word, Excel, PowerPoint, Teams, SharePoint)

* LAN shares

* Eloqua (email marketing platform) and CRM

* Adobe Suite Workfront (project management)

* Familiarity with Creative Studio processes

* Asset management systems

Preferred Qualifications:

* Background in B2B or B2B2C marketing communications

* Experience in marketing operations and administrative production support

* Familiarity with global marketing environments and cross-time-zone collaboration

At Diversified, our people are our most valuable asset, and we provide a global, diverse work culture, benefits, and resources to support you. We have a strong culture of internal career growth and our benefits package includes: Medical, Dental, Vision, and Life Insurance, 401k, PTO, and much more.

What We Offer:



Along with competitive compensation, you will be eligible for the following benefits:





  • Multiple medical plan options to suit your family's needs

  • Dental (including orthodontic coverage) and vision plans

  • Company paid Basic Life, AD&D, Short-Term and Long-Term Disability Insurance, and Employee Assistance Plan (EAP)

  • Healthcare and Dependent Care Flexible Spending Accounts (FSA)

  • 401k with Employer Match

  • Paid Time Off and Paid Holidays

  • Voluntary Benefits: Critical Illness, Hospital Indemnity, Accident Insurance, Pet Insurance, Homeowners and Auto Insurance, Supplemental Term and Dependent Life and AD&D, and Legal Services

  • Commuter Benefits

  • And much more



To learn more about becoming part of the Diversified team, visit us at our career siteor email us at .



Diversified is an equal opportunity employer committed to fostering an inclusive and diverse workplace. All aspects of employment will be based on job requirements, individual qualifications, merit, performance, and business need. We do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected characteristic under applicable law. We believe in fair and equitable hiring practices and strive to create an environment where all individuals feel valued and empowered.



If you require a reasonable accommodation to participate in the application or interview process due to a disability, please contact so we can assist you.



Our compensation ranges reflect the cost of labor across several US geographic markets. The pay details below range from our lowest geographic market up to our highest geographic market. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills and experience depending on the position offered, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits.



Not Specified
Client Implementation Manager
✦ New
Salary not disclosed
Emeryville, CA 1 day ago

Company Description

PG Forsta is the leading experience measurement, data analytics, and insights provider for complex industries-a status we earned over decades of deep partnership with clients to help them understand and meet the needs of their key stakeholders. Our earliest roots are in U.S. healthcare -perhaps the most complex of all industries. Today we serve clients around the globe in every industry to help them improve the Human Experiences at the heart of their business. We serve our clients through an unparalleled offering that combines technology, data, and expertise to enable them to pinpoint and prioritize opportunities, accelerate improvement efforts and build lifetime loyalty among their customers and employees.

Like all great companies, our success is a function of our people and our culture. Our employees have world-class talent, a collaborative work ethic, and a passion for the work that have earned us trusted advisor status among the world's most recognized brands. As a member of the team, you will help us create value for our clients, you will make us better through your contribution to the work and your voice in the process. Ours is a path of learning and continuous improvement; team efforts chart the course for corporate success.

Our Mission:

We empower organizations to deliver the best experiences. With industry expertise and technology, we turn data into insights that drive innovation and action.

Our Values:

To put Human Experience at the heart of organizations so every person can be seen and understood.

  • Energize the customer relationship:Our clients are our partners. We make their goals our own, working side by side to turn challenges into solutions.
  • Success starts with me:Personal ownership fuels collective success. We each play our part and empower our teammates to do the same.
  • Commit to learning:Every win is a springboard. Every hurdle is a lesson. We use each experience as an opportunity to grow.
  • Dare to innovate:We challenge the status quo with creativity and innovation as our true north.
  • Better together:We check our egos at the door. We work together, so we win together.

TheClientImplementation Manager will serve as the primary point of contact for clients and will coordinate all activities throughout the client's onboarding experience. Following a post-sales handoff, the ImplementationManagerwill own the implementation process throughthe go-livephase and handoff to theDeliveryTeams. ImplementationManager'sservean important rolefor setting clients up for success by partnering with key stakeholders tofacilitatefull alignment on project expectations including product needs, timelines, and implementation strategy. The high-level goal of the role is to instill client confidence and trust from day one through clear communication of product needs and timelines, and by keeping all parties (internal and external) accountable to deadlines to ensure a successful implementation.

Implementationsare highlycustomand involve large data sets, which require theClientImplementationManagerto act as a liaison between the various teams, both internalas well asexternal. The right candidate for this role will embody entrepreneurial thinking, take an analytical and strategic approach to eachclientengagement and the role itself, and will be a master of using good judgment and thinking on their feet.TheImplementationManagershould feel confident and comfortable explaining and conceptualizing how our various solutions work with a variety of unique client business needs. The role also requires an expert level of understanding in how hospitals and health systems function, the roles, and motivations of different parties within such clients and will learn how to navigate these complex organizations to ensure maximum alignment and client satisfaction.

Duties and Responsibilities

  • Provides day to day oversight of the clientimplementation including understanding the clients' goals and use cases,recommend, andguideproduct configuration,helpset expectations, andestablishpriorities.

  • Forms strong relationships with clients by serving as the primary point of contact for implementation,understandingand communicating client feedback internally.

  • Partners with Delivery Team to ensure completion of product configuration,manage timeline for deliverablesand to setup clients for success.

  • Collaborate between multiple departments and teams to reconcile competing priorities to maximize overall client satisfaction and project success.

  • Brings in appropriatePGForstaexperts and creates seamlesshandoffto other departmentsand post implementation support.

  • Identifyand escalate challenges and risks associated with implementation and client satisfaction to supervisor and other senior team members before problems become critical.

  • Provides product overview and connectsclientwith training and education opportunities.

Qualifications

  • Minimum 5years'of relevant experience in a client-facing project management, consulting, or operations role; ideally in a healthcare related field.

  • Excellent interpersonal,communications, listening, and presentation skills.

  • Solid working knowledge of improvementmethodology, best practices, and data analytics

  • Proventrack recordof successfully delivering complex projects andattaininghigh client satisfaction.

  • Ability to work in a fast-paced environment while prioritizing competing client needs.

  • Obsession with customer experience including follow-up and problem resolution.

Education

Bachelor's degree and5years minimum ofprior relevant experiencein a client-facing project management, consulting, or operations role; ideally in a healthcare related field.

Don't meet every single requirement?Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At PG Forsta we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Additional Information for US based jobs:

Press Ganey Associates LLC is an Equal Employment Opportunity/Affirmative Action employer and well committed to a diverse workforce. We do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran status, and basis of disability or any other federal, state, or local protected class.

Pay Transparency Non-Discrimination Notice - Press Ganey will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

The expected base salary for this position ranges from $85,000to $105,000. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered. In addition to base salary and a competitive benefits package, successful candidates are eligible to receive a discretionary bonus or commission tied to achieved results.

All your information will be kept confidential according to EEO guidelines.

Our privacy policy can be found here:legal-privacy/

Not Specified
Insurance Personal Lines Private Client Account Executive, Family Office
Salary not disclosed
Charlotte, NC 3 days ago

Title: Insurance Personal Lines Private Client Account Executive, Family Office

Location: Charlotte, NC (REMOTE)

Salary: $120,000k - $145,000k + excellent benefits


Our client, an established Top 20 P&C insurance broker is seeking a Personal Lines Account Executive, Family Office. Position is open due to growth. You will be responsible for overall service of the book of business consisting of High-Net-Worth clients. Must have experience working with High-Net-Worth individuals and carriers, including Chubb, Zurich, Cincinnati, PURE, etc. Position is 100% remote and will have occasional travel to regional offices.


If interested, please send resume to – All resumes will be held confidentially and nothing will be shared with anyone without your consent and approval.


Responsibilities:

  • Reviews client exposures, loss experience and current coverage and recommends appropriate products and services.
  • Presents clients with accurate market data from appropriate resources to advise & counsel on complex risk.
  • Familiarity writing with high-net-worth carriers including, but not limited to Chubb, AIG, Zurich, Cincinnati, etc.
  • Ability to communicate client’s risk salutation and binding instructions to carriers.
  • Develops complete client information and applications for new and renewal business. Markets to insurance carriers and prepares proposals.
  • Serves as main point of contact for the client.
  • Follows up with insurance carrier underwriters to answer questions and solicit quotes for new business.
  • Negotiates premiums, coverages, terms, and conditions for prospective clients.
  • Addresses client questions, provides guidance on appropriate coverage changes and/or contractual requirements, educates client on exclusions and exposures.
  • Assists with the strategic design of insurance plans for clients with little to no supervision.
  • Strategically assists in the remarketing of renewals to ensure a high level of account retention.
  • Oversees the preparation of proposals for the client, including, but not limited to submissions, loss evaluations and risk analysis to ensure timely and accurate quotations and policies.
  • Determines and communicates various options for billing and invoicing.


Education and Qualifications:


  • MUST have 8+ years of Private Client and/or Family Office experience!
  • Must currently hold an active Property & Casualty License
  • Has a high level of technical insurance knowledge, is organized, and possesses excellent verbal and written communication skills.
  • Possesses the ability to cast vision, develop effective strategies and tactics, and create positive motivation for business segment colleagues.


The specific compensation for this role will be determined based on the education, experience, location and skill set of the individual selected for this position.


SolomonEdwardsGroup, LLC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation, or protected veteran status.


SolomonEdwardsGroup, LLC adheres to the California Consumer Privacy Act (CCPA). Your privacy is important to us, and we never sell your data to third parties. Personal information is only collected to match applicants with job opportunities. For more information on your rights, click here: ccpa

Not Specified
Client Advocate 1
✦ New
Salary not disclosed
Atlanta, GA 1 day ago

Client Advocate – Atlanta, GA


Join Bader Law: Where Integrity Meets Impact


At Bader Law, we are more than a personal injury firm — we are advocates for the injured. Based in Atlanta, GA, our mission is to provide exceptional legal representation while empowering our clients to recover physically, financially, and emotionally.


We believe you deserve the best — and that starts with our team.


We are currently seeking a Client Advocate to join our growing firm. If you are passionate about helping others, thrive in fast-paced environments, and want to be part of a purpose-driven organization, we would love to connect with you.



What You’ll Do


As a Client Advocate, you will serve as a key point of contact for potential and existing clients, ensuring they feel heard, supported, and guided throughout the intake process.


Your responsibilities will include:

  • Receiving inbound calls and making outbound calls to potential clients (live transfers and electronic inquiries)
  • Gathering and documenting detailed case information using CRM/case management software
  • Exercising discretion and independent judgment when evaluating and forwarding completed intakes to attorneys
  • Communicating case information clearly and confidently to clients
  • Demonstrating empathy, professionalism, and patience in every interaction
  • Accurately translating verbal information into written documentation
  • Prioritizing and escalating calls appropriately when necessary
  • Managing detailed logs and maintaining accurate task history in the system


This role sets the tone for the client experience — compassion, clarity, and confidence are essential.


What We’re Looking For


Required:

  • High School Diploma or GED
  • Experience handling inbound and/or outbound calls
  • Strong communication and customer service skills
  • Ability to work in a detail-oriented and methodical manner
  • Proficiency in Microsoft Office Suite


Preferred (but not required):

  • 1+ year of intake or call center experience (Personal Injury or Workers’ Compensation a plus)
  • Sales experience
  • Experience using CRM or case management software


We are looking for someone who can confidently communicate with a wide range of personalities while collecting the critical details needed to assess case viability.


Various shifts available Monday through Friday and weekends.



Why Bader Law?

We invest in our people because we believe exceptional client service begins with a supported and empowered team.


What we offer:

  • Competitive salary and comprehensive benefits (medical, dental, 401(k), PTO, paid holidays)
  • Ongoing training and mentorship
  • Opportunities for career growth
  • A collaborative, team-oriented culture
  • A purpose-driven environment focused on justice and client care



Find Purpose and Growth at Bader Law


Bader Law is not just a workplace — it’s a place to build a meaningful career. If you are driven, compassionate, and ready to make an impact in the lives of others, we invite you to apply.


You deserve the best — and we’re ready to invest in you.

Not Specified
Senior Client Service Manager, Relationship Management - Retirement Plan Services
Salary not disclosed
Cedar Park, Texas 4 days ago
Position Type: Regular

Your opportunity

At Schwab, you're empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us "challenge the status quo" and transform the finance industry together.

Applicants must be currently authorized to work in the United States on a full-time basis without employer sponsorship.

The Senior Client Service Manager, Relationship Management plays the critical role of primary relationship owner and interface between our plan sponsors and Schwab. You would be responsible for oversight of all aspects of retirement plan recordkeeping and administration. In this capacity, you will consistently explore and discover client and consultant needs by engaging in face-to-face meetings, asking well-defined, open-ended questions to clearly uncover new business opportunities and identify relationship challenges. As a part of this ongoing process, you will utilize your personal knowledge and expertise as well as identify and engage the appropriate subject matter experts within Charles Schwab to assist with presentations and discussions to ensure client understanding of available solution sets to achieve successful outcomes.

The Senior Client Service Manager, Relationship Management will work together, as a team, with their Client Relationship Practice Leader and Client Relationship Administrators to provide a coordinated approach of client service delivery in support of plan administration requirements and unique client needs. The goal of these team-based efforts will be to drive higher levels of client retention, client satisfaction, and expansion of the overall Schwab relationship with assigned practice clients. In meeting and exceeding these duties, you are expected to understand and adhere to Schwab policies and practices and will play a key role in the mitigation of operational and financial risk to Schwab. The Senior Client Service Manager, Relationship Management will typically provide comprehensive client relationship support for clients that have enhanced complexity and assets totaling $500M to $1B.

What you're responsible for

  • Leading approximately 5-8 sizable growing client relationships.
  • Understand assigned practice plans to ensure administration is completed in accordance with plan provisions.
  • Collaboration with business partners to delegate and lead client issues to successful resolution is key in your position.
  • Approaching every client interaction holistically by being aware of all issues and events related to the client and collaborate with peers to build a precise client experience is a major part of your role.
  • Consistently explore and discover client and consultant needs by engaging in face-to-face meetings asking well-defined, open-ended questions to clearly uncover new business opportunities and relationship challenges. Identify and
  • Engage the appropriate subject matter experts within Charles Schwab to assist with appropriate client discussions to accomplish client understanding of solution sets to achieve successful outcomes.
  • Ensure client satisfaction, improve client promoter scores, and actively communicate plan administration activities with your internal teams.
  • Identify and adapt to clients' and consultants' diverse backgrounds and roles (executives, human resources, and finance) and maintain investment-related expertise to effectively sell and deliver product, service, and platform solutions.
  • Support Sales efforts, as needed,
  • Deliver client education and training by developing appropriate awareness of investment offerings, fiduciary responsibilities and procedures when presenting opportunities for clients to contract investment products, services, and platforms.
  • Work reciprocally within the organization, share standard methodologies, and aid in the continuous improvement of the services provided by Schwab to ensure your success.
  • Execute client and regulatory changes.
  • Effectively and authentically communicate Schwab's value to clients.
  • Apply specialized knowledge within all aspects of qualified and non-qualified retirement plan recordkeeping and understand the broader impact on the company.
  • Build and sustain positive relationships with clients and partnerships with internal associates as well as key contacts within the industry to stay results oriented.

What you have

To ensure that we fulfill our promise of "challenging the status quo," this role has specific qualifications that successful candidates should have.

Required Qualifications:

  • 10 + years of experience working with large, complex employer sponsored Retirement Plans.
  • Bachelor's degree or equivalent experience.
  • High degree of integrated benefit services experience with comprehensive knowledge of equity compensation plan (stock options, restricted stock, SARs, ESPP), administration and plan design and administration for qualified retirement and non-qualified executive deferred compensation plans.
  • Thorough understanding of retirement and benefit plan industry trends, ongoing regulatory and legislative processes impacting the client base and ERISA related regulations.
  • Thorough knowledge of investment products and platforms including passive and active Mutual Funds, ETFs, CTFs, Money Market Funds, Charles Schwab Bank investment products, in-plan advice and guidance, and managed account services.
  • High energy, confidence, accountability, and professionalism, while also demonstrating personal integrity, resilience, and respect for others
  • Ability to develop and implement client strategies, retirement plan design, compliance, IRS reporting, as well as a proven understanding of mutual funds and other investments.
  • Ability to work independently with minimal oversight by your manager.
  • Excellent written and oral communication skills.
  • Ability to communicate effectively, problem seek, and influence and build consensus among team members, leadership, and clients through presentations.
  • Ability to identify client issues that pose a risk to the firm, handle them appropriately and recommend solutions to address future issues effectively ensures your growth as a Relationship Manager.
  • Effectively service plans with varying level of complexity.
  • Excellent project management and time management skills and ability to handle multiple assignments that have a long and short duration over a given time with attention to details
  • The ability to inspire and support those around you to challenge the status quo; effect small and large changes to continue to elevate the teams' effectiveness and level of service provided to our clients.
  • Meet deadlines within a fast-paced environment.
  • Collaborate effectively in teams and influence outcomes.
  • Flexibility to travel for client visits and sales presentations as needed.

Preferred Qualifications:

  • ASPPA, CEBS and/or NIPA designation. QPA, CPC or equivalent certification/designations.

#workplacejobs


What's in it for you

At Schwab, you're empowered to shape your future. We champion your growth through meaningful work, continuous learning, and a culture of trust and collaboration—so you can build the skills to make a lasting impact. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis.

We offer a competitive benefits package that takes care of the whole you – both today and in the future:

  • 401(k) with company match and Employee stock purchase plan
  • Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions
  • Paid parental leave and family building benefits
  • Tuition reimbursement
  • Health, dental, and vision insurance
Not Specified
Client Service Manager, Relationship Management - Retirement Plan Services
🏢 Charles Schwab
Salary not disclosed
San Marcos, Texas 4 days ago
Position Type: Regular

Your opportunity

At Schwab, you're empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us "challenge the status quo" and transform the finance industry together.

Applicants must be currently authorized to work in the United States on a full-time basis without employer sponsorship now or in the future.

We believe in the importance of in-office collaboration and intend for the selected candidate to work on site 4 days per week in one of the specified locations.

The Client Service Manager, Relationship Management in the Mega Market segment ($1B plus AUM), plays the critical role of relationship management and interface between our largest plan sponsors and Schwab. You will work as a team, with the Director level Client Service Manager, their Client Relationship Practice Leader and Client Service Specialist to provide a coordinated approach of client service delivery in support of plan administration requirements and unique client needs. The goal of these team-based efforts will be to drive higher levels of client retention, client satisfaction, and expansion of the overall Schwab relationship with assigned practice clients. In addition, the goal of the Client Service Manager, Relationship Management will be to learn and develop under more tenured Director Level Client Service Managers to pursue a thoughtful succession plan for SRPS's largest client relationships. In meeting and exceeding these duties, the Manager, Client Service Manager is expected to understand and adhere to Schwab policies and practices and will play a key role in the mitigation of operational and financial risk to Schwab. You will typically provide comprehensive client relationship support for clients that have enhanced complexity and assets totaling more than $5B.

What you're responsible for

  • Support 1-3 Mega Market client relationships in a team-based fashion.
  • Understand assigned practice plans to ensure administration is completed in accordance with plan provisions.
  • Collaboration with business partners to delegate and lead client issues to successful resolution is key in your position.
  • Approach every client interaction holistically by being aware of all issues and events related to the client and collaborating with peers to build a precise client experience.
  • Consistently explore and discover client and consultant needs by engaging in face-to-face meetings asking well-defined, open-ended questions to clearly uncover new business opportunities and relationship challenges.
  • Identify and engage the appropriate subject matter experts within Charles Schwab to assist with appropriate client discussions to accomplish client understanding of solution sets to achieve successful outcomes.
  • Ensure client satisfaction, improve client promoter scores, and actively communicate plan administration activities with your internal teams.
  • Identify and adapt to clients' and consultants' diverse backgrounds and roles (executives, human resources, and finance).
  • Support sales efforts.
  • Deliver client education and training by developing appropriate awareness of procedures and sponsor reporting solutions.
  • Work reciprocally within the organization, share standard methodologies, and aid in the continuous improvement of the services provided by Schwab to ensure your success.
  • Execute client and regulatory changes.
  • Effectively and authentically communicate Schwab's value to clients.
  • Apply specialized knowledge of qualified and non-qualified retirement plan recordkeeping and understand the broader impact on the company.
  • Build and sustain positive relationships with clients and partnerships with internal associates as well as key contacts within the industry to deliver results.

What you have

To ensure that we fulfill our promise of "challenging the status quo," this role has specific qualifications that successful candidates should have.

Required Qualifications:

  • 3+ years of experience working with large, complex employer sponsored Retirement Plans.
  • Bachelor's degree or equivalent experience.
  • Understanding of ERISA, industry rules and regulations, and non-qualified plan design.
  • High energy, confidence, accountability, and professionalism with each interaction while also demonstrating personal integrity, resilience, and respect for others.
  • Self-motivated, enthusiastic, and take initiative.
  • Ability to implement client strategies, retirement plan design, compliance, and IRS reporting.
  • Ability to work independently.
  • Excellent written and oral communication skills.
  • Ability to communicate effectively, problem solve, influence and build consensus among team members, leadership, and clients through presentations.
  • Ability to identify client issues that pose a risk to the firm, handle them appropriately and recommend solutions to address future issues effectively.
  • Effectively service plans with a high-level of complexity.
  • Excellent project management and time management skills and ability to handle multiple assignments that have a long and short duration over a given time with attention to details.
  • Ability to inspire and support those around you to challenge the status quo; effect small and large changes to continue to elevate the teams' effectiveness and level of service provided to our clients.
  • Ability to meet deadlines within a fast-paced environment.
  • Ability to collaborate effectively in teams and influence outcomes.
  • Flexibility to travel for client visits and sales presentations as needed.

Preferred Qualifications:

  • 5+ years of client and/or participant service experience.
  • ASPPA, CEBS and/or NIPA designation or in process.
  • QPA, CPC or equivalent certification/designations.
  • Integrated benefit services experience with general knowledge of equity compensation plans (stock options, restricted stock, SARs, ESPP), administration and plan design and administration for qualified retirement and non-qualified executive deferred compensation plans.

#workplacejobs


What's in it for you

At Schwab, you're empowered to shape your future. We champion your growth through meaningful work, continuous learning, and a culture of trust and collaboration—so you can build the skills to make a lasting impact. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis.

We offer a competitive benefits package that takes care of the whole you – both today and in the future:

  • 401(k) with company match and Employee stock purchase plan
  • Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions
  • Paid parental leave and family building benefits
  • Tuition reimbursement
  • Health, dental, and vision insurance
Not Specified
Client Coordinator
🏢 Ernest
Salary not disclosed
Houston, TX 2 days ago

For over 78 years, Ernest has been committed to the success of our extended family, our customers, our employees, and the packaging industry itself. When you work with Ernest, you’ll enjoy the advantages of learning proven methods of success, a proactive approach, and having fun while earning what you’re worth with a lot of really awesome people.


Ernest is currently in search of a Client Coordinator (B2B customer service rep) for our division located in Houston, TX. This is a full-time position that offers a competitive pay rate, benefits, along with an amazing employee first culture.


Client Coordinators (CCs) are non-exempt, full-time employees of Ernest who work within the Client Coordinator Department at their assigned division. They are responsible for establishing themselves as reliable business partners to each client through understanding their business needs, order history, and other relevant information. CCs utilize this understanding to provide clients with additional product offerings aimed at strengthening their businesses. Specifically, CCs provide support to the clients within a Client Relationship Managers (CRMs) book of business. This involves coordinating routine interactions between clients, CRMs, and other support staff to ensure every client experiences the highest level of service. CCs are trained, supervised, and evaluated by the Client Coordinator Manager at their assigned division.


Required Qualifications:

  • High School Diploma or General Education Degree (GED)
  • Familiarity with and experience using Microsoft Office (e.g., Word, Excel)
  • Strong clerical skills, including data entry and document organization
  • Basic computational skills, including converting fractions to decimals, division, multiplication, etc.
  • Ability to communicate effectively with internal and external stakeholders, both verbally and in writing
  • Demonstrated ability to manage large volumes of emails from multiple accounts simultaneously
  • Highly organized, self-starter, who is detail oriented
  • Friendly, professional, helpful, and willing to participate in various company activities


Preferred Qualifications:

  • 2+ Years of Customer Service Experience
  • Working knowledge of Enterprise Resource Planning (ERP) systems


Pay range: $23-25/hour

Not Specified
National VP, Private Client Risk Consultant
✦ New
Salary not disclosed
New York, NY 1 day ago

ABOUT US

At HUB International, we are a team of entrepreneurs. We believe in protecting and supporting the aspirations of individuals, families, and businesses. We help our clients evaluate their risks and develop solutions tailored to their needs. We believe in empowering our employees to learn, grow, and make a difference. Our structure enables our teams to maintain their own unique, regional culture while leveraging support and resources from our corporate centers of excellence.



HUB is one of the largest global insurance and employee benefits broker, providing a boundaryless array of business insurance, employee benefits, risk services, personal insurance, retirement, and private wealth management products and services. With over $5 billion in revenue and almost 20,000 employees in 600 offices throughout North America, HUB has grown substantially, in part due to our industry leading success in mergers and acquisitions.



ABOUT HUB'S RISK SERVICES DIVISION

HUB's Risk Services Division is a team of certified risk management professionals with deep expertise across diverse industries and disciplines. Operating throughout the USA and Canada, we deliver proven solutions that help clients identify, quantify, and mitigate risk—protecting what matters most: their people, property, and profitability.



THE OPPORTUNITY

Join HUB's Risk Services Division as a National VP, Private Client Risk Consultant . This consultative role combines strategic thinking with hands-on client advisory designing and delivering best-in-class risk management services for individuals, estates, and family offices.


You will be the primary risk management resource for our most sophisticated clients, developing personal risk strategies that protect assets, strengthen resilience, and improve readiness for disruptive events. This position requires practitioner-level experience across key risk domains and the ability to build scalable support programs that connect clients to world-class expertise within HUB and our trusted external specialist network.



WHAT YOU'LL DO

Client Advisory & Personal Risk Strategy

  • Serve as the trusted risk advisor and primary point of contact for complex HNW and family office clients
  • Develop comprehensive Personal Risk Strategies covering homes, automobiles, valuables, collections, umbrellas, specialty assets, and lifestyle exposures
  • Conduct consultative risk assessments to identify coverage gaps, exposure trends, and opportunities for enhanced protection
  • Advise clients on coverage limits, deductibles, risk transfer options, and proactive mitigation strategies
  • Provide ongoing guidance during life events (home purchase/renovation, collectible acquisitions, family changes)
  • Identify and communicate everyday exposures to risk, ensuring clients maintain proper protection as circumstances evolve
  • Collaborate with clients' external advisors (attorneys, wealth managers, family office teams) to deliver integrated solutions


Relationship Management & Business Development

  • Develop and maintain long-term relationships with high-net-worth and ultra-high-net-worth clients
  • Partner with Producers, Account Managers, and Team Leads on new business development and retention initiatives
  • Participate in client reviews, strategic account planning, and new business presentations
  • Support proposal responses and RFPs for consulting opportunities with existing and prospective clients
  • Drive client acquisition through referrals and exceptional service delivery


Risk Assessment & Strategy Development

  • Design tailored risk management and loss control strategies aligned with client objectives
  • Conduct comprehensive program assessments identifying loss prevention and risk mitigation opportunities
  • Develop evaluation frameworks, risk management deliverables, and issue identification protocols
  • Advise clients on best practices for comprehensive risk mitigation across their entire portfolio
  • Create strategies to build resilience, improve insurability, and enhance overall risk performance


Emergency Planning & Preparedness

  • Develop family-specific and region-specific emergency response, catastrophe, and evacuation plans
  • Collaborate with Fine Arts Practice on extraction protocols (floor plans, utility shut-offs, access routes, vendor pre-arrangements including transit, movers, conservators, risk mitigation firms, security)
  • Work with Yacht Practice on marine emergency and evacuation planning
  • Build crisis readiness programs for high-value residences and assets


Training, Education & Thought Leadership

  • Develop site-specific training plans with clients and carrier partners
  • Create and deliver national and regional educational webinars supporting marketing efforts
  • Maintain expert-level knowledge of risk management tools, technology, emerging trends, and industry developments
  • Provide subject matter expertise content and collateral to sales teams, service teams, and risk consultants
  • Support media interviews and speaking opportunities at industry events


Compliance & Carrier Relations

  • Review and analyze carrier risk management and loss control requirements
  • Assist clients with compliance planning and implementation
  • Develop and manage strategic relationships with insurance carrier and vendor partners


Dashboard & Tracking

  • Develop tracking dashboards to monitor client assistance, producer engagement, and service delivery metrics
  • Measure and report on consulting impact, client satisfaction, and program effectiveness


Communication & Collaboration

  • Coordinate seamless client discussions and internal team meetings ensuring outstanding communication
  • Work collaboratively with consultants and client teams (risk managers, legal counsel, etc.) to exceed client expectations
  • Proactively communicate with stakeholders, address concerns, and set clear expectations
  • Contribute to strategic account reviews and continuous growth planning for our consulting practice


Additional Responsibilities

  • Lead risk management initiatives using accepted project management and consulting best practices
  • Contribute to internal crisis management team activities
  • Support special projects as assigned


WHAT YOU BRING

Required Experience & Education

  • Minimum 10 years of progressive consulting experience as a risk/loss control professional in insurance brokerage or carrier environments
  • Demonstrated consulting proficiency with proven ability to collaborate with internal teams and external partners
  • Deep understanding of personal lines coverages and risk analysis
  • Strong client-facing presence with consultative mindset
  • University degree required, Master's degree in relevant field preferred


Professional Development

  • Completion of (or active progression toward) professional risk management designations such as CRM, ARM, CPRIA, CPCU, or CAPI highly desirable
  • Commitment to ongoing professional development and industry knowledge


Skills & Competencies

  • Exceptional analytical and problem-solving capabilities
  • Strong project management skills with ability to manage multiple complex engagements
  • Excellent written and verbal communication skills in English
  • High attention to detail and accuracy
  • Ability to work under pressure and consistently meet deadlines
  • Proficient with Microsoft Office suite
  • Highly self-motivated with demonstrated ability to work independently with limited supervision
  • Varied industry experience across multiple sectors desirable


Travel & Work Requirements

  • Ability to travel across the HUB footprint in the US and Canada (up to 30% of work schedule)
  • Flexibility to work beyond normally scheduled workweek as necessary


WHAT WE OFFER

HUB offers a competitive compensation and benefits package commensurate with the candidate's experience and abilities, including:

  • Comprehensive health and wellness benefits
  • Professional development and continuing education support
  • Career advancement opportunities within a top-5 global broker
  • Collaborative, high-performance culture
  • Access to cutting-edge risk management tools and resources


JOIN OUR TEAM

Do you believe in the power of innovation, collaboration, and transformation? Do you thrive in a supportive and client focused work environment? Are you looking for an opportunity to help build and drive change in a rapidly growing and evolving organization? When you join HUB International, you will be part of a community of learners and doers focused on our Core Values: entrepreneurship, teamwork, integrity, accountability, and service.



Disclosure required under applicable law in California, Colorado, Illinois, Maryland, Minnesota, New York, New Jersey, and Washington states: The expected salary range for this position is $140,000 to $200,000 and will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope and level. If you believe that your qualifications and experience surpass the minimum requirements for this role, we encourage you to submit your application. By doing so, we will be able to keep your application on file for consideration for potential future positions within our organization. HUB International is proud to offer comprehensive benefit and total compensation packages which could include health/dental/vision/life/disability insurance, FSA, HSA and 401(k) accounts, paid-time-off benefits such as vacation, sick, and personal days, and eligible bonuses, equity and commissions for some positions.

Not Specified
Vice President Client Services
✦ New
Salary not disclosed

Company Overview

For over 40 years, Health Monitor has been a nationally recognized, targeted healthcare marketing platform for the Pharma/OTC industry. Our in-house, award-winning content studio creates bespoke healthcare education that fosters more productive patient-physician dialogues at every point of care—we call it #TheHealthMonitorDifference. We have the largest proprietary physician office network in the industry, with over 250,000 offices and more than 450,000 healthcare professionals engaging with our omnichannel educational products. Health Monitor delivers premium point of care content that empowers patients and HCPs with trusted information to achieve the best health outcomes while driving impactful ROI for brands. Learn and follow us on LinkedIn, X, YouTube and Instagram.

Position Overview:

The VP, Client Services leads Health Monitor Network's Client Services organization and owns client relationships and delivery outcomes post-contract, ensuring campaigns are executed with excellence across teams, partners, and channels.

As a senior client-facing leader, this role represents Health Monitor Network with confidence and credibility, building trust with clients, and collaborating with external vendors and partners. The VP guides complex conversations when priorities, timelines, or expectations shift, acting as the connective tissue between clients and internal disciplines to set expectations, align priorities, and resolve complexity so delivery teams can operate effectively.

The role also leads a growing Client Services practice, focused on developing leaders, strengthening delivery discipline, and scaling a consistent, high-performing service model.

Key Responsibilities:

Client Service Excellence

  • Serve as a senior client-facing leader in complex or high-stakes situations, guiding conversations with clients, vendors, and partners to align expectations and maintain delivery momentum
  • Lead and develop a team of Client Service Managers, setting clear expectations for execution excellence and client stewardship
  • Build a performance culture centered on ownership, responsiveness, and high standards of work
  • Own day-to-day and strategic relationships with client creative and media agencies

Client Communication & Experience

  • Ensure consistent, high-quality client communication that reinforces confidence, clarity, and professionalism
  • Guide teams on effective executive-level communication, expectation-setting, and issue resolution
  • Maintain oversight of client experience health, ensuring issues are addressed quickly and transparently
  • Be accountable for client satisfaction and relationship health across assigned accounts

Delivery Standards & Operating Model

  • Define and enforce service delivery standards across campaign execution, reporting, and client communication
  • Establish a consistent operating rhythm that enables predictable delivery and proactive risk management
  • Own delivery governance, including escalation paths, decision rights, and cross-functional accountability
  • Continuously evaluate and improve delivery practices to reduce friction, rework, and execution risk
  • Be accountable for service delivery outcomes across assigned accounts, including timeliness, quality, and client experience
  • Be accountable for ensuring the Client Services organization owns campaign requirements, dependencies, and execution clarity across all activated internal teams

Cross-Functional Leadership

  • Partner closely with Sales, Editorial, Creative, Print, Digital, Analytics, Ad Ops, and Project Management leadership to align on priorities, dependencies, and execution expectations
  • Set clear roles and responsibilities across teams to support efficient, high-quality delivery
  • Anticipate delivery risks and lead cross-functional resolution before client impact occurs
  • Represent Client Services leadership in internal planning and operational discussions

Qualifications:

Experience & Craft

  • 12+ years of experience in strategic account management or client services leadership
  • Deep experience supporting digital media campaigns and complex, multi-channel programs
  • Strong understanding of creative review and approval workflows
  • Proven ability to design, implement, and scale repeatable service delivery models
  • Experience leading cross-functional teams including editorial, creative, engineering, analytics, and production

Leadership & Functional Skills

  • Demonstrated ability to lead through influence across multiple disciplines
  • Strong judgment and comfort making tradeoffs to protect delivery quality and client experience
  • Ability to prioritize competing initiatives in a dynamic environment
  • Excellent executive communication skills, both written and verbal
  • High degree of ownership and accountability; operates effectively with minimal oversight

Nice to Have

  • Experience in pharma or healthcare media agencies
  • Experience with print media workflows

Education

  • Bachelor's degree or equivalent experience

ADA- Physical Demands Office Position

We are committed to providing equal employment opportunities to all employees and applicants, including individuals with disabilities. If you require reasonable accommodation during the application or interview process, please let us know. We will work with you to ensure that your needs are met in accordance with the Americans with Disabilities Act (ADA) and other applicable laws. While performing the duties of this job, the employee is frequently required to sit; use hands to finger, handle, or feel objects, tools, or controls; talk and hear. The employee regularly is required to walk and reach with hands. Employees frequently use computer keyboards, regularly travel both short and long distances via walking within the work site. The employee must regularly lift and/or move a laptop computer. Specific vision abilities required by this job include close vision, peripheral vision, depth perception, and the ability to adjust focus. Employees view computer monitors frequently.

Not Specified
PR Communications Senior Account Executive
Salary not disclosed
Conshohocken, PA 6 days ago

Are you ready to embark on an exciting journey where your talents are valued, and your potential is limitless? At Deerfield, we believe in fostering a culture of excellence, where every team member is empowered to make a difference and contribute to our collective success.


Deerfield Group is a full-service, integrated marketing, advertising, and communications agency focused on crafting stories that matter and bridging meaningful connections to improve human health. With services spanning omnichannel marketing, insights, creative, digital, media, print, public relations, and analytics, Deerfield is a true Agency of Brand, purpose-built to scale with healthcare companies and brands, whether providing expert consultation, strategic execution, or serving as agency of record. Deerfield Group services are rooted in the science of storytelling and powered by technology to ensure a focused strategy, optimized execution, and tangible outcomes. The company's team of industry leaders and specialists have deep experience working at every stage of a brand's life cycle to partner with executives and marketers to effectively market and deliver products to the patients who need them.


Deerfield Group is built to serve and designed to deliver.


We are seeking a dynamic, seasoned Communications Senior Account Executive (SAE) with a strong background in life science and healthcare PR agency experience to join our client service team. This position can be located remotely or based out of our office in Conshohocken, PA.


The Senior Account Executive (SAE) is a seasoned communications strategist and client counselor with life science PR agency experience, responsible for directing day-to-day account activities and partnering with a multidisciplinary team to execute integrated campaigns. With a strong understanding of the pharmaceutical and healthcare landscape, this person will manage a wide range of projects and apply their innate curiosity to translate complex science into compelling narratives. This encompasses delivering strategic counsel and execution across multiple dynamic focus areas, including: corporate and product communications, brand positioning, digital and content strategy, and public affairs. Furthermore, you will help navigate key scientific data milestones and product launches, while driving internal communications, executive visibility, advocacy relations, and patient and HCP engagement. Utilizing exceptional organizational and communication skills, the SAE excels at understanding client needs, driving cross-functional collaboration, and delivering high-quality materials. By shaping the stories and strategies that build value, you will play a direct role in helping clients advance their vital missions.


Job Responsibilities

Strategic Account & Client Management

  • Serve as a trusted day-to-day client contact, managing communications, responding to inquiries, and leading client meetings and interactions.
  • Anticipate client needs, identify strategic opportunities, and provide actionable, proactive counsel under the guidance of senior leadership.
  • Manage multifaceted projects and timelines simultaneously, delivering stellar service and a consistent, high-quality client experience.
  • Develop and maintain a deep knowledge of our clients' business, pipeline developments, the broader healthcare industry, and emerging areas of science.

Scientific Storytelling & Content Development

  • Translate complex scientific concepts into compelling content tailored for various audiences.
  • Write, edit, and refine a diverse range of materials, including press releases, messaging frameworks, website and social media content, blog articles, backgrounders, and presentations.
  • Liaise directly with internal designers, medical illustrators, and team leads to visually bring science stories to life.
  • Compile insightful research, internal scientific briefs for client kick-offs, and comprehensive client results reports.

Media Relations & Strategy

  • Draft and execute comprehensive media strategies, build targeted media lists, and conduct proactive pitching to top-tier, trade, and local media.
  • Draft and/or revise press releases to maximize the impact of client announcements, milestones, and achievements.
  • Prepare expert spokespeople by developing briefing backgrounders and arranging/scheduling media interviews.
  • Monitor, read, and digest all new and traditional media coverage surrounding client companies and their competitors.
  • Respond directly to reporters' information requests and facilitate smooth media interactions.

Team Mentorship & Leadership

  • Mentor and support junior staff, including Interns and Account Executives.
  • Provide clear guidance and constructive feedback, fostering professional growth while actively refining work before client or agency review.
  • Partner with all levels of the team to brainstorm creative strategies and disseminate engaging content.
  • Embrace our collaborative environment by stepping in to support team members and overall firm initiatives as needed.


Skills and Experience

  • 3+ years of healthcare PR agency experience required
  • Bachelor’s degree in related field, or equivalent related experience
  • Passion for work in the biotech, health tech or science industries with an innate curiosity about science, technology and the world around you
  • Demonstrated ability to “think big” developing new ideas to deliver and delight both our clients and colleagues
  • Strong attention to detail while managing projects for multiple accounts with tight deadlines
  • Experience in corporate communications, science communications, and/or investor relations a plus
  • Excellent written and professional interpersonal communications skills
  • Strong organizational skills and ability to work on multiple projects with a high attention to detail
  • Strong research and writing skills
  • Proficient in Microsoft office products and Google applications; comfortable using various business productivity apps (Spaces, Google Meet, Zoom)


At Deerfield, we are dedicated to building a diverse, inclusive, and authentic work environment, so if this role and our culture excite you, we encourage you to apply even if you do not have the exact experience or meet all of the requirements outlined in this job posting. Our HR team will review your resume and experience to see if you align at a different level or possibly better align to other open positions.


Deerfield is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Not Specified
Account Manager (Client Manager) - Security
✦ New
Salary not disclosed
Houston, Texas 1 day ago
Job Description

Job Description

The Account Manager is accountable for day-to-day operations of an assigned account, including hiring, training, disciplining and terminating staff. Build, improve and maintain relationships with clients and employees: develop & retain staff; coordinate needed support services and solve problems to effectively run the account. Meet or exceed financial & operational goals; provide quality customer service. Maintains or oversees maintenance of weekly operating schedules and completion of payroll for assigned security personnel. Provides after-hour emergency response as required.
Essential Functions

* Supervise the day to day security operations of an assigned client site
* Manage a team of security officers, site and/or shift supervisors including hiring/selection, scheduling, payroll, training, coaching, development and support
* Ensure the client site is provided with high quality security services to protect people and property
* Build, improve and maintain effective relationships with both client and employees
* Coordinate necessary support services to effectively manage client site to meet or exceed financial and operational goals and provide quality customer service

Additional Responsibilities

* Ensure all required reporting and contract compliance requirements are met.
* Assure regular communication of issues or program with Client
* Handle any escalated security issues or emergency situations appropriately.
* Other management responsibilities as determined by Client or District Manager.
* Communicate staffing needs via Requisition Form; assist recruiters in identifying, interviewing and hiring quality candidates.
* Develop staff in both technical and professional skills through performance management (coaching, counseling, disciplining, annual formal performance evaluations, recognition, etc.)
* Assure that employee grievances are heard and resolved (with help from appropriate support employees, as required) and that personnel records are updated and accurate (Change of Status forms, rosters, etc.)
* Assure communication of policies, company announcements and job openings
* Meet all contractual scheduled hours with a minimum of unbilled overtime.
* Coordinate and/or conduct site-specific OJT, client-specific training, and annual refresher training for security personnel, as well as meet Med Security corporate training standards.
* Develop / maintain operational procedures so that a valid, site-specific OPM and post orders are always available for emergency reference by the security staff.
* Manage uniforms, equipment, supplies and vehicles utilized at the account(s), maintaining appropriate inventories and maintenance checklists.
* Take a proactive role in communicating with the client and meeting his needs; meet with regularly, listen to issues, provide security and technical expertise and solutions. Ensure complete customer satisfaction.
* Capably utilize WINTEAM for scheduling and billing, and to produce reports (such as Scheduling Activity, Training Summary and Training Detail reports) that require interpretation and action for effective business management.
* Enforce Med Security policies as outlined in the handbooks, executive memos and on the portal.

Qualifications

* Four-year degree in Criminal Justice, Business Administration or related field
* Previous Contract Security, facilities management, military or law enforcement experience
* At least 2 years of business management/operations/supervisory experience (depending on size/scope of client).
* Ability to develop and grow customer relationships.
* Experience in hiring, developing, motivating and retaining quality staff.
* Outstanding interpersonal and communications skills required.
* Ability to work in a team-oriented management environment with the ability to work independently.
* Ability to manage multiple priorities, complex situations, a diverse team of employees and client requirements on an ongoing basis.
* Previous payroll, billing and scheduling experience preferred.
* Ability to work in a team-oriented management environment while having an entrepreneurial attitude.
* Key Competencies: Staff Management, Financial Management, Integrity, Problem Solving, Conflict Management, Time Management, Customer Focus, Timely Decision Making, Motivating and Directing Others, Drive for Results.
* Ability to operate WINTEAM

Company Description
Med Security, Inc. prides itself in providing uncompromised integrity, superior performance and proactive solutions. Security has been our core competence since our inception. We are committed to honesty, complete transparency and achieving proactive solutions based on our client's needs. We strive to be a leader and trusted partner in the security industry by instilling in our personnel the value of performing all duties with the utmost integrity. We will provide unparalleled value to our clients with a focus on supporting their mission and achieving security goals.

Company Description

Med Security, Inc. prides itself in providing uncompromised integrity, superior performance and proactive solutions. Security has been our core competence since our inception. We are committed to honesty, complete transparency and achieving proactive solutions based on our client's needs. We strive to be a leader and trusted partner in the security industry by instilling in our personnel the value of performing all duties with the utmost integrity. We will provide unparalleled value to our clients with a focus on supporting their mission and achieving security goals.
Not Specified
IP Client Administrator
✦ New
Salary not disclosed
Washington, DC 1 day ago

We are seeking an experienced IP Client Administrator (Patent) to support assigned clients and practitioners in domestic patent prosecution matters. This role is responsible for preparing legal documents, maintaining docketing systems and files, coordinating with internal teams and clients, and ensuring data integrity across IP systems.

The ideal candidate is highly organized, detail-oriented, and able to operate independently in a fast-paced, service-focused law firm environment.

Key Responsibilities

Client & Practice Support

  • Build and maintain positive working relationships with assigned clients to ensure efficiency and satisfaction.
  • Serve as a liaison between clients, practitioners, and internal teams.
  • Provide administrative and practice support to practitioners and clients as needed.

Patent Prosecution Support

  • Prepare legal documents, reports, and correspondence related to domestic patent prosecution.
  • Prepare and file documents with the USPTO.
  • Assist practitioners with managing their patent dockets in accordance with firm procedures.
  • Review incoming correspondence (mail, email, docket notifications, client instructions) and take appropriate action.

Data & File Management

  • Maintain electronic files, records, and databases related to clients’ intellectual property.
  • Ensure accuracy, organization, and compliance with firm policies and procedures.
  • Support the development and maintenance of standard operating procedures, manuals, and client reference materials.

Process Improvement & Training

  • Identify opportunities to improve client processes and implement enhancements.
  • Provide guidance and training to firm personnel on client-specific procedures.
  • Assist with training development and knowledge sharing within the team.

Communication & Collaboration

  • Communicate effectively with clients, practitioners, and internal teams via phone and email.
  • Coordinate with colleagues and departments to ensure timely completion of work.
  • Maintain open communication with supervisors and stakeholders regarding client needs.

Additional Support

  • Conduct research using internal resources, legal references (e.g., MPEP), and the USPTO website.
  • Participate in pilot programs, system testing, and product implementations.
  • Support special projects and departmental initiatives.
  • Mentor or assist in training junior team members when needed.

Qualifications

  • Bachelor’s degree preferred
  • 3–6 years of domestic patent prosecution experience in a law firm or professional services environment (law firm preferred)
  • Strong understanding of USPTO procedures, patent prosecution terminology, and workflows
  • Excellent written and verbal communication skills
  • Strong organizational skills with high attention to detail
  • Ability to manage multiple tasks and prioritize effectively
  • Strong critical thinking and problem-solving abilities
  • Proficiency in:
  • Microsoft Outlook
  • Microsoft Word
  • Microsoft Excel
  • IP management / docketing software
Not Specified
Communications Designer (Media Planner)
Salary not disclosed
New York, NY 3 days ago

Business Overview


We believe in the power of media to reshape our industry and orchestrate a brand's entire consumer experience, by balancing both what unites people and what makes them different. When brands unite people in culture, they build Fame, and when brands connect individuals to their unique journeys, they build customer Flow. Initiative builds Fame & Flow for brands like Nike, Amazon, Merck, and T-Mobile. Media responsibility is at the forefront of everything we do, whether it's creating media plans that reflect the diversity of our communities, promote brand safety, and foster sustainability. Our agency celebrates diversity in an inclusive environment where all of our 6,000+ strong talent across 90+ markets feel seen, heard, and valued. Our vision is to create not only a better media company, but also a better media industry, and maybe even a better world.


We make a promise to our people that we double down on seeing, celebrating & elevating all the things that make you, uniquely you. And just as we do for our brands and clients, we connect our people to the journeys that matter in building a meaningful career.


There are four I's in Initiative and these represent our core values and behaviors.



  • INDIVID[YOU]ALITY - you bring your genuine and unique self to and into the work, every day.
  • INSTINCT - you're tuned in and armed with intelligence; you have a bias for action - shit happens when you're around.
  • IMPACT! - you care deeply about the impact you have on our clients, their customers, our community, the media landscape and our world at large.
  • IMAGINATION - your ability to imagine and bring to life the ideas, solutions, and the future of Initiative, makes us THE create media agency in the world.


Position Summary

As a Communications Designer you are an important part of the creation of the most appropriate communications plan for your client to achieve their business goals. You are responsible for helping to strategize, produce and make sense of the key media, consumer and market intelligence required to your clients' connections plan. You have a passion for brands, media and ideas, and within the team are considered the go-to-person on the latest news and innovations going on in media.


In this role, you will develop, recommend, execute, and evaluate digital media plans from inception to completion with moderate oversight from the Manager. The Communications Designer should be able to work fairly independently once given project parameters, goals and budgets to develop a sound recommendation with clear rationale.



Responsibilities



  • Contributor to impactful communications plan development to meet client needs and deliver communications idea
  • Attend regular client status meetings, creative statuses and maintain on-going rapport
  • Analyze and provide clients with research data and media/marketing information; including real-time opportunities to ensure our clients are remaining competitive
  • Provide communications and audience intelligence and data inputs through the application of syndicated and proprietary systems for communications design goal setting and decision making
  • Provide partner selection recommendation and justification designed to deliver on client KPI's using the most sophisticated use of data and analytics, via multi-faceted, strategic partnerships, while delivering maximum strategic value and efficiency
  • Develop the RFPs and oversee the submission process with media partners
  • Develop industry and partner POV's with Manager's oversight
  • Oversee all production timelines, creative development and creative hand-offs to ensure campaign launches on time and without issue
  • Evaluate partner proposals, negotiate plan details, develop plan and ultimately present plan recommendations to internal stakeholders and clients
  • Oversee campaign implementation, optimization, and performance of campaign activities including authorizations, IO's, budgets, creative, reporting and the billing and reconciliation process
  • Manage all partner specific budget allocation, optimization, media partnership programs and added value details


Required Skills and Experience



  • Experience in an integrated planning role in media, publisher/vendor, or communications discipline (digital, content)
  • Excellent written, verbal communication and presentation skills
  • Strong time-management and organizational skills
  • Required PC proficiency and solid working knowledge of Microsoft Office (MS Word, Excel, PowerPoint, etc.)


Desired Skills and Experience



  • 1+ years of experience in a digital media planning/buying position at an advertising/media agency
  • Proven ability to develop and maintain strong professional relationships with clients, colleagues, and vendors
  • Experience analyzing data and market research
  • Experience delegating assignments to junior staff


Wage and Benefits

We offer a Total Rewards package that includes medical and dental coverage, 401(k) plans, flex spending, life insurance, disability, employee discount program, employee stock purchase program and paid family benefits to support you and your family.


The salary range for this position is posted below. Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position, market considerations, budgetary considerations, tenure and standing with the Company (applicable to current employees), as well as the employee's/applicant's skill set, level of experience, and qualifications.



Employment Transparency

It is our policy to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, ethnicity, gender, age, religion, creed, national origin, sexual orientation, gender identity, marital status, citizenship, genetic information, veteran status, disability, or any other basis prohibited by applicable federal, state, or local law.


Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.


The employer will make reasonable accommodations in compliance with the American with Disabilities Act of 1990. The job description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and other job functions are subject to modification. Reasonable accommodations may be provided to enable individuals with disabilities to perform the essential functions.


For applicants to jobs in the United States: In compliance with the current Americans with Disabilities Act and state and local laws, if you have a disability and would like to request an accommodation to apply for a position, please .


Salary Range$65,000—$65,000 USD
Not Specified
Communications Designer
🏢 IPG Mediabrands
Salary not disclosed
Los Angeles, CA 2 days ago

Business Overview


We believe in the power of media to reshape our industry and orchestrate a brand's entire consumer experience, by balancing both what unites people and what makes them different. When brands unite people in culture, they build Fame, and when brands connect individuals to their unique journeys, they build customer Flow. Initiative builds Fame & Flow for brands like Nike, Amazon, Merck, and T-Mobile. Media responsibility is at the forefront of everything we do, whether it's creating media plans that reflect the diversity of our communities, promote brand safety, and foster sustainability. Our agency celebrates diversity in an inclusive environment where all of our 6,000+ strong talent across 90+ markets feel seen, heard, and valued. Our vision is to create not only a better media company, but also a better media industry, and maybe even a better world.


We make a promise to our people that we double down on seeing, celebrating & elevating all the things that make you, uniquely you. And just as we do for our brands and clients, we connect our people to the journeys that matter in building a meaningful career.


There are four I's in Initiative and these represent our core values and behaviors.



  • INDIVID[YOU]ALITY - you bring your genuine and unique self to and into the work, every day.
  • INSTINCT - you're tuned in and armed with intelligence; you have a bias for action - shit happens when you're around.
  • IMPACT! - you care deeply about the impact you have on our clients, their customers, our community, the media landscape and our world at large.
  • IMAGINATION - your ability to imagine and bring to life the ideas, solutions, and the future of Initiative, makes us THE create media agency in the world.

Position Summary

As a Communications Designer, Global you are an important part of the creation of the most appropriate communications plan for your client to achieve their business goals. You are responsible for helping to strategize, produce and make sense of the key media, consumer and market intelligence required to your clients' connections plan. You have a passion for brands, media and ideas, and within the team are considered the go-to-person on the latest news and innovations going on in media.


In this role, you will develop, recommend, execute, and evaluate digital media plans from inception to completion with moderate oversight from the Manager. The Communications Designer should be able to work fairly independently once given project parameters, goals and budgets to develop a sound recommendation with clear rationale.


Responsibilities

  • Contributor to impactful communications plan development to meet client needs and deliver communications idea
  • Attend regular client status meetings, creative statuses and maintain on-going rapport
  • Analyze and provide clients with research data and media/marketing information; including real-time opportunities to ensure our clients are remaining competitive
  • Provide communications and audience intelligence and data inputs through the application of syndicated and proprietary systems for communications design goal setting and decision making
  • Provide partner selection recommendation and justification designed to deliver on client KPI's using the most sophisticated use of data and analytics, via multi-faceted, strategic partnerships, while delivering maximum strategic value and efficiency
  • Develop the RFPs and oversee the submission process with media partners
  • Develop industry and partner POV's with Manager's oversight
  • Oversee all production timelines, creative development and creative hand-offs to ensure campaign launches on time and without issue
  • Evaluate partner proposals, negotiate plan details, develop plan and ultimately present plan recommendations to internal stakeholders and clients
  • Oversee campaign implementation, optimization, and performance of campaign activities including authorizations, IO's, budgets, creative, reporting and the billing and reconciliation process
  • Manage all partner specific budget allocation, optimization, media partnership programs and added value details


Required Skills & Experience

  • Experience in an integrated planning role in media, publisher/vendor, or communications discipline (digital, content)
  • Excellent written, verbal communication and presentation skills
  • Strong time-management and organizational skills
  • Required PC proficiency and solid working knowledge of Microsoft Office (MS Word, Excel, PowerPoint, etc.)


Desired Skills & Experience

  • 1+ years of experience in a digital media planning/buying position at an advertising/media agency
  • Proven ability to develop and maintain strong professional relationships with clients, colleagues, and vendors
  • Experience analyzing data and market research
  • Experience delegating assignments to junior staff


Wage and Benefits

We offer a Total Rewards package that includes medical and dental coverage, 401(k) plans, flex spending, life insurance, disability, employee discount program, employee stock purchase program and paid family benefits to support you and your family.


The salary range for this position is posted below. Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position, market considerations, budgetary considerations, tenure and standing with the Company (applicable to current employees), as well as the employee's/applicant's skill set, level of experience, and qualifications.


Employment Transparency

It is the policy to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, ethnicity, gender, age, religion, creed, national origin, sexual orientation, gender identity, marital status, citizenship, genetic information, veteran status, disability, or any other basis prohibited by applicable federal, state, or local law.


Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.


The employer will make reasonable accommodations in compliance with the American with Disabilities Act of 1990. The job description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and other job functions are subject to modification. Reasonable accommodations may be provided to enable individuals with disabilities to perform the essential functions.


For applicants to jobs in the United States: In compliance with the current Americans with Disabilities Act and state and local laws, if you have a disability and would like to request an accommodation to apply for a position, please email .

Salary Range$62,500—$70,000 USD
Not Specified
Client Service Coordinator
✦ New
Salary not disclosed
Fresno, CA 1 day ago
Client Service Coordinator

The Client Service Coordinator (\"CSC\") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients and pets), ensures good communication with associates and clients, and coordinates the care of clients and pets in a happy, welcoming, friendly and efficient manner, influencing clients to return and refer their friends and families.

Essential Responsibilities and Tasks

  • Live and exemplify the Five Principles of Mars, Inc. within self and team.
  • Actively recruit new clients by promoting hospital services and route the flow of clients and pets to ensure superior client care and maximum productivity of the veterinary medical team.
  • Maximize the number of pets seen by the hospital team through a productive and efficiently run hospital to support the needs of our wellness plan clients.
  • Provide professional, efficient and exceptional service at all times. This includes encouraging hospital visits, welcoming clients and pets, ensuring that they are comfortable in the hospital, and educating them about their pet's health.
  • Educate clients about Optimum Wellness Plans, preventative care, pet health needs and hospital services
  • Assist incoming clients by completing the required documentation, entering all pet information and history in the computer, utilizing proper collars and tags for identification, and ensuring prompt service.
  • Assist outgoing clients by providing all necessary instructions, information and invoices, dispensing prescription items per the veterinarian's instructions, selling retail products and scheduling future appointments.
  • Manage the finances by maintaining accurate balances and utilizing proper opening and closing procedures.
  • Conduct administrative functions as necessary.
  • Other job duties as assigned.

The Five Principles

  • Quality The consumer is our boss, quality is our work and value for money is our goal.
  • Responsibility As individuals, we demand total responsibility from ourselves; as associates, we support the responsibility of others.
  • Mutuality A mutual benefit is a shared benefit; a shared benefit will endure.
  • Efficiency We use resources to the full, waste nothing and do only what we can do best.
  • Freedom We need freedom to shape our future; we need profit to remain free.

Hiring Qualifications / Competencies

Leadership

  • Customer Focus
  • Peer Relationships
  • Integrity & Trust
  • Action Oriented
  • Listening

Functional

  • Preventative care and OWPs
  • Communication Skills
  • Client Service Skills
  • Priority Setting
  • Time Management

Capabilities and Experience (Can Do)

  • Ability to multi-task- Manages multiple tasks at one time; quickly and accurately shifts attention among multiple tasks under distracting conditions without loss of accuracy or appearance of frustration.
  • Communication skills - Reads, writes and speaks fluent English, using appropriate grammar, style and vocabulary. Correctly spells commonly used English words and job specific terms. Demonstrates exceptionally strong written and verbal communication skills.
  • Organizational ability Demonstrates a systematic approach in carrying out assignments. Is very orderly and excels at cutting through confusion and turning chaos into order.
  • Problem solving skills - Demonstrates a strong ability to identify, analyze and solve problems. Translates problems into practical solutions.
  • Client service skills - Consistently ensures the team provides the client with attentive, courteous and informative service. Gains and shows personal satisfaction from delivering great service.
  • Intellectual ability - Accurately and consistently follows instructions delivered in an oral, written or diagram format. Can provide directions.
  • Mathematical ability - Ability to add, subtract, multiply and divide, and to compute rate, ratio and percent; ability to convert units of measurement.
  • Computer skills - Comfortably and confidently uses a computer and specialized software. Microsoft Word, Excel, Access, Outlook, etc.

Attitudes (Will Do)

  • Initiative shows willingness and aptitude to use own discretion in taking appropriate steps in finding solutions to problems; presents options and ideas to enhance current processes or procedures. Takes on additional responsibility when both big and small tasks need to be done.
  • Integrity Firmly adheres to the values and ethics of Banfield Pet Hospitals. Exhibits honesty, discretion, and sound judgment.
  • Cooperativeness Willing to work with others, collaborating and compromising where necessary; promptly share relevant information with others.
  • Flexibility Is open to changing situations and opportunities and is willing to perform all tasks assigned.
  • Independence Able and willing to perform tasks and duties without supervision.
  • Tolerance for Stress / Resiliency Maintains a positive \"can do\" outlook, rebounds quickly from frustrations and unpleasantness, and maintains composure and friendly demeanor while dealing with stressful situations.

Special Working Conditions

  • Ability to work at a computer for long periods of time.
  • Ability to be confident around pets (i.e., dogs, cats, birds, reptiles, etc.)
  • Client needs and work volume may often require more than 40 hours per week to complete essential duties of this job. This position requires special hours including working weekends and evenings.
  • Must have mental processes for reasoning, remembering, mathematics and language ability (reading, writing, and speaking the English language) to perform the duties proficiently.
  • The noise level in the work environment is moderately high.
  • Requires sufficient ambulatory skills in order to perform duties while at hospital.
  • Ability to stand, walk, stoop, kneel, crouch, and climb as well as manipulate (lift, carry, move) up to 50 pounds.
  • Requires good hand-eye coordination, arm-hand-finger dexterity with the ability to grasp, and visual acuity to use a keyboard and operate equipment.
  • Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
  • Associate is routinely exposed to a variety of pets that may bite or scratch, and on occasion, exposed to anesthesia, radiation, biological hazards and medication/controlled substances.

Experience, Education and/or Training

  • High School Diploma or equivalent preferred.
  • Must be at least 18 years old to perform duties involving radiography (x-ray) and exposure to radioactive substances.
  • One year related experience required with customer service preferred.
  • Medical background (veterinary technician, human healthcare, pharmaceutical, etc.) with medical terminology training is preferred.

Banfield Pet Hospital strongly supports and values the uniqueness of all individuals and promotes a work environment where diversity is embraced. Banfield Pet Hospital is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, genetic information, status as a protected veteran, or status as a qualified individual with disability. Banfield Pet Hospital complies with all applicable federal, state and local laws governing nondiscrimination in employment in every Banfield location.

Pay Range: $16.16 - $20.66 Hourly

The pay range listed reflects a general hiring range for the area, with the specific rate determined based on the candidate's experience, skill level, and education, and may vary depending on location or applicable minimum wage laws.

Here at Banfield, we prioritize your well-being and professional growth by offering a comprehensive total rewards package, including health, wellness, and financial support for you, your family, and even your pets.

Check out some of our \"Meow-velous\" benefits:

  • Comprehensive Medical, Dental, and Vision Insurance: Enjoy peace of mind knowing your health and wellness are our top priorities. We've got your essential medical, dental, and vision care covered.
  • Generous Retirement Plans (401(k) and Roth): Invest in your future and enjoy a generous company match to help you build a secure financial future.
  • Best-in-Class Student Debt Relief Program (for Full-Time DVMs): At Banfield, we understand the significant financial burden of student debt on veterinarians. We are committed to supporting our veterinary professionals and believe that addressing student debt is crucial for the long-term health of the veterinary profession.
  • Paid Time Off and Holidays: Take a break
Not Specified
Client Advocate
✦ New
Salary not disclosed
Manhattan, NY 1 day ago

About the Company



Barasch & McGarry is proud to be the nation’s leading advocate for the 9/11 community, representing more 9/11 victims than any other law firm. No one has filed more claims with the Victim Compensation Fund or helped more people enroll in the free World Trade Center Health Program. With their office steps from Ground Zero, they felt the impact that day and continue to feel it today through their work with more than 25,000 members of the 9/11 community.



About the Role



The Client Advocate supports clients throughout the Victim Compensation Fund (VCF) process by serving as their primary point of contact, helping them gather required documentation and navigate program requirements. Client Advocates protect client rights by following program requirements, maintaining precise documentation, and supporting alignment with evolving federal program policies. They contribute to successful client outcomes through high-quality work, cross-functional collaboration, and empathy and communication excellence.



Responsibilities



  • Serve as the primary point of contact for assigned clients; clearly communicate expectations with compassion and professionalism.
  • Collect and process required documentation from clients and third-party organizations with accuracy and confidentiality.
  • Accurately record and maintain case information in internal systems.
  • Submit and support client requests (applications, amendments, expedited requests, additional inquiries) in accordance with program rules and within the service level agreement.
  • Respond to client and internal requests in a timely and prioritized manner, balancing daily tasks, deadlines, and broader team goals.
  • Collaborate with Supervisors, Attorneys, and other departments to ensure accurate and complete claim work.
  • Utilize CMS and other third-party portals while adhering to data security and confidentiality standards.
  • Submit escalations and requests through designated systems and follow internal approval workflows to minimize delays in client outcomes.
  • Maintain workflow discipline and contribute to process consistency.
  • Adapt to evolving WTC Health Program, VCF, and internal policy requirements to ensure alignment with current program expectations.
  • Manage sensitive client interactions with empathy, professionalism, and emotional intelligence to build trust and reduce client stress.
  • Communicate progress, challenges, and client insights to leadership.
  • Participate in continuous improvement efforts by identifying opportunities to streamline processes or enhance client experience.
  • Perform other duties as assigned.


Qualifications



  • Bachelor’s degree preferred, not required
  • 2+ years client-facing experience preferred


Required Skills



  • Time Management & Prioritization — effectively manages multiple priorities, deadlines, and client needs in a fast-paced environment
  • Client Experience Mindset — delivers empathetic, high-quality service that builds trust and supports a positive client journey
  • Excellent Verbal + Written Communication
  • Technology Adaptability; Comfortable Learning New Platforms and Tools
  • Ability to work cross-functionally
  • Team-oriented with strong ethical conduct
  • Must work on-site Monday–Thursday; Friday optional remote


Pay range and compensation package



$55,000 - $80,000



Equal Opportunity Statement



Barasch & McGarry (the “Firm”) is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. The Firm strictly prohibits and does not tolerate discrimination against employees, applicants, interns, or any other covered persons because of age, race, creed, color, religion, sex, including pregnancy, gender, actual or perceived gender identity or expression, including status as a transgender individual, actual or perceived sexual orientation, national origin, citizenship or immigration status, marital status, familial status, caregiver status, partnership status, unemployment status, military status, including past, current, or prospective service in the uniformed services, genetic information, domestic violence victim status, sexual or reproductive health decision making, actual or perceived physical or mental disability, height, weight, credit history, or any other characteristic protected under applicable federal, state, or local law. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.

Not Specified
Client Success Manager - Revenue Cycle
Salary not disclosed
New York, NY 2 days ago

**While this role is a hybrid role, we are seeking a local candidate with reliable transportation who are able to periodically commute to client sites in New York & New Jersey**



Why work at nimble?


This is a great opportunity to join a well-established and market-leading brand serving a high-growth end market while gaining valuable experience working closely with Executive leadership. As an organization, we are in high-growth mode through acquisition with a laser focus on positive culture building!


Who we are!


nimble solutions is a leading provider of revenue cycle management solutions for ambulatory surgery centers (ASCs), surgical clinics, surgical hospitals, and anesthesia groups. Our tech-enabled solutions allow surgical organizations to streamline their revenue cycle processes, reduce administrative burden, and improve financial outcomes. Join more than 1,100 surgical organizations that trust nimble solutions and its advisors to bring deep insights and actionable intelligence to maximize their revenue cycle.


The Client Success Manager is responsible for the overall management, servicing, and profitability of assigned client accounts and for meeting established objectives for their portfolio of clients. The Client Service Manager is responsible for organizing, managing, coordinating, and communicating activities of the account to invested parties. This role functions as an account executive and as the primary liaison between their assigned clients and nimble Solutions, and is responsible for coaching and developing team members in delivering quality client service.


What you’ll be doing!


  • Serve as the primary point of contact for assigned clients and promptly respond to all client inquiries
  • Engage in regular client interaction via e-mail, conference calls, and in-person visits to ensure customer satisfaction
  • Interface with assigned client service staff to ensure the appropriate preparation, analysis, and presentation of all client deliverables, ensuring their accuracy and overall quality
  • Proactively identifies potential problems with client performance before they occur and develops and implements a plan to eliminate future occurrences
  • Ensures that all appropriate resources are available and utilized effectively to maximize account performance
  • Monitors, evaluates, and reports on billing effectiveness/cash flow, and makes recommendations to increase productivity and profitability
  • Remains current on payment trends and coding, and payer requirement changes. Acts upon variances to explain, correct, or enact desired process improvements
  • Generates client standard and ad hoc reports to clients, including commentary on the value nimble provides the client


Who You Are:


  • Solid background in all aspects of physician revenue cycle management. This should include at least two years in accounts receivable, coding, or payer contracting. ASC billing experience preferred
  • Proficient knowledge of third-party billing and claims processing procedures. This should include a solid understanding of the current regulatory environment
  • Experience using Practice Management and EMR systems as it relates to production and client reporting.
  • Strong analytical and critical thinking skills
  • Strong communication skills, verbal and written
  • Ability to work with a high degree of independence; must be proactive
  • Proven client relationship skills; must be able to work effectively with physicians and senior management


Key Competencies


Drives Results. Consistently achieves results, even under difficult circumstances. Fosters a sense of urgency in the team for reaching goals and meeting deadlines. Readily takes action on challenges, identifies and seizes new opportunities; Leads others to persist despite setbacks or obstacles; Establishes clear responsibilities and processes for monitoring work and measuring results.


Communicates Effectively. Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences. Provides timely and helpful information to others across the organization; Encourages the open expression of diverse ideas and opinions; Picks up on situational cues and adapts personal, interpersonal, and leadership behavior to fit.


Quality Decision-making. Makes sound decisions, even in the absence of complete information; Considers all relevant factors and uses appropriate decision-making criteria and principles; shows courage in speaking up in driving appropriate decisions for the organization based on sound risk/reward analysis.


Customer Focus. Gains insight into customer needs; Identifies opportunities that benefit the customer; Builds and delivers marketing messaging and solutions that meet customer expectations.

Not Specified
Senior Client Accounting Coordinator (Palo Alto, CA)
Salary not disclosed
Palo Alto 6 days ago
FTE Senior Client Accounting Coordinator Palo Alto, CA- Hybrid The Opportunity We are seeking a Senior Client Accounting Coordinator to join our Firm.

This position will be based in our Palo Alto office (hybrid).

The Senior Client Accounting Coordinator provides client account analysis and billing support to partners.

Coordinates client accounting activity for assigned partners and practice areas utilizing appropriate departmental resources.

Handles multiple complex billing and client analysis projects.

Reviews outstanding balance reports and is proactive about trouble spots.

Prepares bills and internal forms including appropriate back-up required to process requests.

Implements Client Accounting procedures, processes and goals by coordinating work effort including timely preparation of client bills and follow-up on outstanding balances with secretarial and other Firm business services professionals.

Understands and responds to inquiries and requests made by clients, attorneys, and business services professionals.

Provides relevant information, guidance and support to others in the Firm.

Ability to formulate strong work team relationships, both internally and externally.

Works with supervisor(s) to coordinate departmental workflow, provide solutions to problems and develop creative approaches to accomplishing departmental goals.

Communicates issues and escalates as needed.

Identifies and communicates to supervisor training and coaching needs of department business services professionals.

Trains, mentors and assists Client Accounting Assistants and Coordinators as needed.

Ability to assume a leadership role when supervisor/manager is absent.

Maintains complete and up-to-date files for each partner and/or client.

Actively seeks to enhance knowledge of all Client Accounting procedures and processes.

Demonstrates effective interpersonal, written and verbal communication skills to facilitate effective work relationships with others.

Manages Firm resources responsibly.

Complies with and understands Firm operation, policies and procedures.

Performs other related duties as assigned.

Qualifications Knowledge of relevant Firm computer software programs (e.g., Aderant, Outlook, Excel, Word), with the ability to learn new software and operating systems Demonstrates effective interpersonal and communication skills, both verbally and in writing Demonstrates close attention to detail Excellent analytical, troubleshooting, organizational, and planning skills Ability to use discretion and exercise independent and sound judgment Ability to handle multiple projects and shifting priorities Ability to handle sensitive matters and maintain confidentiality Ability to organize and prioritize work Ability to work well in a demanding and fast-paced environment Ability to work well independently as well as effectively within a team Flexibility to adjust hours and work the hours necessary to meet operating and business needs Education and Experience Bachelor's degree Minimum of five years of legal billing work experience including account analysis related functions Aderant, Elite or 3E experience The starting base salary for this position is expected to be within the range listed under Salary Details.

Actual salary will be determined based on skills, experience (to the extent relevant) and other-job related factors, consistent with applicable law.

This position is eligible for overtime pay and may be eligible for a discretionary year-end bonus.

Salary Details $95,000 ??? $110,000
Not Specified
Client Service Supervisor
✦ New
15
Toledo, OH 1 day ago
Client Service Supervisor

VCA Holly Farms Animal Hospital is seeking an experienced Client Service Professional to join our leadership team as Client Service Supervisor. Under direction from the Hospital Manager, the Client Service Supervisor performs a wide range of difficult-to-complex administrative activities related to quality patient care and excellent client service, management of finances and accounting, marketing and promotion of services, staffing and human resources, and discretionary activities that serve to support effective business operations. Applicant must be a reliable self-starter, motivated by a challenging, fast-paced environment. Strong candidates will have supervisory experience, a positive attitude, a friendly demeanor towards both animals and people, will be detail oriented, have the ability to multi-task and can demonstrate the importance and understanding of high quality customer service.

Skills and Qualifications

Excellent knowledge of client service and communication center operations.
Strong organizational skills.
Strong client relations and interpersonal skills.
Intermediate to expert computer skills.
Excellent oral and written communication skills.
Strong supervisory skills.
Strong client service background.
Ability to lift up to 40 pounds.
2 years of supervisory experience required.
2 years of experience in the veterinary field preferred.
The schedule for this position will be based on the needs of the business. Supervisor will have a flexible schedule to ensure coverage which include days, nights and weekends.

Job Responsibilities

Responsible for the day-to-day client service areas of the front office and internally with departmental relations. This includes interviewing, training, coaching, developing, mentoring and disciplinary action as appropriate.
Direct on-the-job training to develop employee skill sets, advise employees of performance requirements with the standards of client service for the organization.
Assist Hospital Manager with day to day operations.
Resolve informal client complaints, maintain and report on these issues to the hospital manager.
Responsible for the efficient day-to-day running of the front office to include enforcement of policies, procedures and protocols.
Identify and provide recommendations for potential problems, non-routine situations, work flow processes, and client service needs to the hospital manager.
Make decisions on behalf of the department utilizing good judgment, which demonstrates the best interest of the hospital and the clients.
Coach employees and direct reports.
Assist in the development and delivery of employee evaluations for the front desk with hospital manager.
Assist in the development, implementation and maintenance of reporting tools and queries needed to manage the business.
Handle communication of financial information to clients and doctors.
Act as a liaison between front office and other department supervisors.

Why Join the VCA Holly Farms Family?

We are passionate about supporting our team and are committed to your personal career development. VCA is a community of dedicated professionals that will encourage you to explore everything a career veterinary medicine has to offer. We create and support an inclusive work environment where you can focus on your growth, your happiness, and the clients and patients you serve. Below are some of the many benefits of joining the VCA team!
Access to the people and financial resources of a large veterinary community
Leadership opportunities
Career development programs
Opportunities to give back through strong Shelter partnerships and VCA Charities
Tuition support and sponsorships
Free wellness subscriptions (Head Space)
Referral bonuses
Competitive wage
Medical, dental & vision insurance
Life, long and short term disability insurance
Paid parental leave
Paid vacation and sick time
401(k)
This position starts at $15 per hour, depending on experience and qualifications.

permanent
Client Services Part-Time Internship
🏢 Charles Schwab
$21.68
Phoenix, AZ 4 days ago
Position Type: Regular
Your opportunity

At Schwab, your potential isn’t just recognized — it’s developed. Here, bold ideas and genuine curiosity fuel meaningful careers, empowering you to challenge the status quo and help shape the future of financial services.

 

Our Aspiring Talent Academy (ATA) is a part‑time, immersive internship program designed exclusively for college students who want real‑world experience while building the foundation for a long‑term career in our Client Service & Support (CS&S) organization. Through our C.A.R.E.E.R.S. curriculum — Collaboration, Academic learning, Real‑world Education & Experience, Roundtables, and Shadowing — you’ll gain hands‑on exposure to the business and learn what it truly means to serve clients “Through Clients’ Eyes.”

 

As an ATA Financial Services Apprentice , you’ll take inbound client calls, help solve meaningful financial questions, and learn how to navigate a wide range of service needs — all while receiving the support, coaching, and training you need to succeed. You’ll grow your confidence, sharpen your communication skills, and become part of a collaborative team committed to helping clients — and each other — own their financial futures.

 

This experience isn’t just a role — it’s your first step toward a future career at Schwab.

 

Key features of the program:

  • Real client experience.
    Build confidence by assisting clients through inbound service calls and applying Schwab’s client‑first approach.
  • Structured training, support, and coaching.
    Develop through hands‑on training, ongoing mentorship, and dedicated manager coaching designed to strengthen your skills and readiness.
  • Exposure to the financial services industry.
    Gain practical understanding of markets, products, and the client service environment while exploring career pathways within CS&S.
  • High‑impact professional development.
    Participate in resume and interview coaching, skill‑building workshops, and other growth-focused activities to prepare for future roles.
  • Collaborative team culture.
    Engage in team‑building events, daily huddles, and cross‑team interactions that strengthen connection and support.
  • Interactive, hands‑on learning experiences.
    Compete in simulated trading using Schwab’s thinkorswim platform and apply what you learn in real-time scenarios.
  • Capstone project to senior leaders.
    Demonstrate your learning and impact by presenting a final project to Schwab business leaders at the conclusion of the program.

Schwab’s Client Service & Support team is at the heart of our firm’s commitment to helping clients own their financial future. If you’re interested in pursuing a career in finance, enjoy working in a collaborative team setting, and share our passion for serving clients - this role is for you.

The Aspiring Talent Academy is for individuals who share our passion for providing outstanding customer service, want structured training in the financial industry, and are ready to hone their communication skills while collaborating with peers in a supportive environment.

 

Compensation: $21.68/hour

What you have

If you’re not a finance expert, that’s okay! We celebrate diverse experiences and skillsets. Success candidates bring with them a growth mindset, willingness to learn, and a passion for serving others. Here at Charles Schwab, we strive to make a difference in people's lives through our innovative solutions and world-class service.

 

Required qualifications:

 

This is a part-time apprentice function supporting Client Service & Support (CS&S) Core Service intended for an 8-month period during your Fall and Spring Semesters. Timing and commitment to our Apprentice program will be determined by individual performance and/or business need. At the end of the Apprentice program, based on performance, graduation and/or business need, you may have the opportunity to apply for a full-time Financial Service Representative position.

  • Enrollment in a university program and be able to apply and if selected, start full-time employment on or about May 2027
  • Ability to work on-site starting Monday, September 14, 2026, and continuing through Friday, April 30, 2027
  • Ability to work 20 hours on-site at one of the Schwab service center locations during the following times:
            • Monday – 8am to 4:30pm
            • Wednesday – 8am to 4:30pm
            • Friday – 8am to 12pm

Preferred qualifications:

  • Demonstrates a strong desire to learn and build a long‑term career in financial services , with curiosity, initiative, and a growth mindset.
  • Delivers exceptional, client‑centric service , showing genuine passion for helping investors and improving the client experience.
  • Communicates with clarity and confidence , with excellent written, verbal, and interpersonal skills.
  • Thrives in fast‑paced, dynamic environments , adapting quickly to market shifts, new information, and evolving business needs.
  • Brings a resourceful, innovative, and solutions‑oriented mindset , consistently looking for better ways to work and the courage to ask “why.”
  • Collaborates effectively across teams , contributing to a positive, supportive, and partnership‑driven culture.
  • Shows leadership behaviors at every level , including optimism, professionalism, strong awareness, and a purpose‑driven approach to daily work.

#campus

What’s in it for you

At Schwab, you’re empowered to shape your future. We champion your growth through meaningful work, continuous learning, and a culture of trust and collaboration—so you can build the skills to make a lasting impact. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis.

We offer a competitive benefits package that takes care of the whole you – both today and in the future:

  • 401(k) with company match and Employee stock purchase plan
  • Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions
  • Paid parental leave and family building benefits
  • Tuition reimbursement
  • Health, dental, and vision insurance
permanent
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