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Full-Time | Leadership Opportunity | Impact-Driven Role

The Manager plays a key leadership role within MercyOne, guiding day‑to‑day departmental operations and upholding the highest clinical practice standards. This leader fosters a culture of excellence, collaboration, and continuous improvement while ensuring high-quality patient care and an exceptional experience for patients, families, providers, and staff.

This role combines clinical expertise with strategic leadership—helping shape the department's future, support staff growth, champion safety and quality, and ensure alignment with MercyOne’s Mission, Vision, and Values.

• Oversee and support the clinical practice standards within the department.

• Ensure safe, high-quality, and effective delivery of clinical services.

• Maintain strong visibility within the department through regular rounding with staff, providers, patients, and families.

• Provide accessible leadership—offering guidance, problem solving, and support for the care team.

• Stay current with emerging clinical trends, technologies, and best practices.

• Monitor staffing levels to balance exceptional care with financial responsibility.

• Ensure clinical operations reflect current coding, billing, and reimbursement expectations.

• Develop, implement, and evaluate a comprehensive Continuous Quality Improvement (CQI) plan.

• Respond promptly to patient concerns, incident reports, and safety events.

• Ensure compliance with all regulatory, accrediting, and licensing requirements.

• Proactively identify and correct unsafe conditions.

• Promote a culture of patient safety and accountability.

• Champion MercyOne’s Mission, Vision, and Values through everyday actions and decisions.

• Collaborate with physicians, staff, volunteers, and leaders across the organization.

• Communicate effectively with the team—holding consistent staff meetings and sharing critical updates.

• Support organizational change by educating and encouraging staff with clarity and enthusiasm.

• Manage stress constructively and help team members navigate challenges.

• Recruit, hire, and retain highly skilled team members.

• Ensure thorough onboarding, training, and competency assessments.

• Provide consistent, honest, and constructive performance feedback.

• Support staff development and educational opportunities.

• Drive team engagement, celebrate success, and cultivate a positive workplace culture.

• Maintain an acceptable turnover rate through strong leadership and support.

• Contribute to the development and management of the department’s annual budget.

• Monitor expenditures and adjust staffing and resources based on workload.

• Ensure efficient use of personnel, materials, equipment, and time.

• Follow and promote all safety, infection control, and colleague health procedures.

• Use required personal protective equipment consistently.

• Demonstrate strong knowledge of department emergency procedures.

• Report and remove unsafe equipment and conditions.

• Maintain a safe and healthy working environment for all.

• A collaborative leader with strong clinical judgment.

• A proactive problem-solver who thrives in a dynamic care environment.

• A communicator who inspires trust, engagement, and teamwork.

• An advocate for patient-centered care and continuous improvement.

• A values-driven healthcare professional dedicated to MercyOne’s mission.

Minimum Qualifications

• Bachelor of Science in Nursing (BSN) required, or actively pursuing a BSN with completion expected within 3 years of hire.

• Minimum of 5 years of nursing experience, including at least 3 years in nursing leadership.

• Current Iowa RN license required; Illinois RN license required if practicing in Illinois.

• Current certifications:

  • Basic Life Support (BLS)

  • Advanced Cardiovascular Life Support (ACLS)

  • Mandatory Reporter

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Summary:

All pharmacists fill orders for drugs, monitor patient drug therapies and provide drug information. Pharmacists provide pharmacy services with compassion, excellence, and efficiency.

Responsibilities:

• Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders.

Operational Duties and Responsibilities

• Prepares and dispenses drug orders per physician request according to established policies, procedures, and protocols.
• Interprets drug orders (verbal and written) and transcribes/verifies into computerized patient medication record accurately. Maintains, accurate, complete patient drug record.
• Compounds and dispenses pharmaceuticals including non-sterile and sterile products, chemotherapy and parenteral nutrition products accurately.
• Issues controlled substances to patient care areas and maintains records as required by law and institutional policies.
• Provides services efficiently and in a timely fashion.
• Maintains current pharmacist license. Ensures applicable CE records and licensure are maintained in department files. Attends staff meetings.
• Completes all competency/skills assessment requirements.
• Supervises and directs pharmacy support personnel. Verifies the daily activities of pharmacy technicians
• Ambulatory care Pharmacist: Provides ambulatory pharmaceutical care services utilizing approved protocols and/or collaborative agreement with other providers, including managing patient drug therapy, anticoagulation management, providing patient education, and preparing and/or overseeing the preparation and dispensing of medications. Performs duties in the clinical areas assigned such as but not limited to anticoagulation clinics, intensive medical home, transition of care, Discharge Medication reconciliation, etc.

Clinical Duties and Responsibilities

• Ensures safe, appropriate, cost-effective drug therapies for patients according to established policies, procedures, and protocols.
• Monitors drug therapy regimens for contraindications, drug-drug interactions, drug-food interactions, allergies and appropriateness of drug and dose.
• Assists with pharmacokinetics consult service and renal drug dosing per hospital protocol.
• Reads, extracts, and interprets information in patient medical records accurately.
• Detects and reports suspected adverse drug reactions accurately and in a timely manner.
• Sustains the hospital drug formulary, minimizing non-formulary procurements, utilizing therapeutic substitution protocols, and promoting rational drug therapy selection.
• Provides clinical consultation and clarification to practitioners as appropriate.
• Provides accurate, adequate, and timely drug information to the hospital’s professional staff.
• Provides drug education to patients and their families per institutional protocol.
• Participates in the quality improvement and medication use review activities of the department. Collects data, conducts monitors and inspections, and maintains logs, records and other documentation as assigned.
• Conducts designated interventions as defined in department Clinical Intervention activities (IV to PO, Renal Dosing, Pharmacokinetic dosing support, Anticoagulation). Baseline departmental standards for reporting interventions for clinical productivity as defined by departmental goals.
• Participates in antibiotic stewardship, opioid stewardship, and shortage management activities as assigned.
• Attends interdisciplinary rounds when assigned.
• Provides services efficiently and in a timely fashion.

Occupational Hazards

• Potential for exposure to hazardous and toxic substances (including chemotherapeutic, cytotoxic drugs and cleaning solutions), sticks or cuts by needles and other sharp items.
• Risk 0 exposure category.
• Potential for musculoskeletal injuries if proper lifting and carrying techniques are not used.
• Potential exposure to biologic material when participating in direct patient care activities (e.G., patient education, code attendance).

Job Requirements:

Education/Skills

• Doctor of Pharmacy or BS Pharmacy degree required

Experience

• Hospital experience preferred

Licenses, Registrations, or Certifications

• Pharmacy state licensure required within 60 days of start date
• BLS or ACLS is required
• PALS (for pediatric practice) is required

In accordance with the CHRISTUS Health License, Certification and Registration Verification Policy, all Associates are required to obtain the required certifications for their respective positions within the designated time frame.

Work Schedule:

4 Days - 10 Hours

Work Type:

Full Time

Summary:

All pharmacy technicians work under the direction of Clinical Pharmacists to provide pharmacy services with compassion, excellence, and efficiency.

Responsibilities:

• Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders.
• Must be 18 years or older.

Operational Duties and Responsibilities

• Pharmacy Technicians perform ONLY non-judgmental technical duties under the direct supervision of a pharmacist.
• Prepares drug orders per physician request according to established policies, procedures, and protocols - Verifies computerized patient medication records accurately. Maintains, accurate, complete patient drug record. Compounds non-sterile pharmaceuticals. Provides services efficiently and in a timely fashion.
• Issues controlled substances to patient care areas and maintains records as required by law and institutional policies.
• Verifies the daily activities of the department are complete and recorded.
• Maintains competency required for current job title/position
• Maintains current technician license. Ensures applicable CE records and licensure are maintained in department files. Attends staff meetings.
• Completes all competency/skills assessment requirements.
• Specialty area - Serves as the technician in specialty areas such as the operating room or pharmacy work areas outside the central pharmacy.
• Ambulatory care - Provides ambulatory pharmaceutical care services as assigned such as but not limited to anticoagulation clinics, intensive medical home, transition of care, Discharge Medication reconciliation, etc.
• Retail - Performs outpatient distributive functions related to entering prescriptions orders, selecting the correct medications for new and refilled prescription orders, and coordinates delivery of medications for patient pick-up or delivery.

Clinical Duties and Responsibilities

• Ensures safe, appropriate, cost-effective drug therapies for patients according to established policies, procedures, and protocols.
• Reads, extracts, and interprets information in patient medical records accurately.
• Detects and reports suspected adverse drug reactions accurately and in a timely manner.
• Coordinates pharmacist drug education to patients and their families per institutional protocol.
• Participates in the quality improvement and medication use review activities of the department. Collects data, conducts monitors and inspections, and maintains logs, records and other documentation as assigned.
• Provides services efficiently and in a timely fashion.

Occupational Hazards

• Potential for exposure to hazardous and toxic substances (including chemotherapeutic, cytotoxic drugs and cleaning solutions), sticks or cuts by needles and other sharp items.
• Risk 0 exposure category.
• Potential for musculoskeletal injuries if proper lifting and carrying techniques are not used.
• Potential exposure to biologic material when participating in direct patient care activities (e.G., patient education, code attendance).

Job Requirements:

Education/Skills

• High School Diploma or equivalent preferred

Experience

• Pharmacy experience preferred

Licenses, Registrations, or Certifications

• Registered Pharmacy technician in the State of practice required
• Certified pharmacy technician preferred

In accordance with the CHRISTUS Health License, Certification and Registration Verification Policy, all Associates are required to obtain the required certifications for their respective positions within the designated time frame.

Work Schedule:

MULTIPLE SHIFTS AVAILABLE

Work Type:

Full Time

Summary:

A professional who assesses, plans, implements, coordinates, monitors, and evaluates patient care activities. He/she has clinical and/or functional knowledge of the position for which they are accountable either directly or indirectly through delegation of tasks. Incumbent is accountable to the Administrative Team. Collaborates with other Clinical Associates to meet individual needs using communication and available resources to promote quality, cost effective care.

Responsibilities:

• Documents initial evaluations, progress notes, treatments administered, and discharge summaries according to established departmental policies, procedures, and goals in all practice settings as appropriate.
• Responsible for patient evaluation delivering treatment to referred patients by clinical protocols resulting in patient satisfaction. Notifies physician of evaluation and patient progress as appropriate. Identifies barriers to patient and physician satisfaction and assists with improving entire process.
• Responsible for coordinating and implementing optimal patient care within assigned caseload in an efficient, cost-effective manner. Associate delegates treatments and tasks appropriately and makes suggestions for improvement in skill mix and patient care delivery including demonstrating cross training and flexibility with scheduling
• Responsible for charge entry including accurate documentation of treatment and equipment given utilizing appropriate unit/minute guidelines. Enters charges timely on PTR or in computer and turns charges in on a daily basis.
• Responsible for communicating effectively with all members of the health care team including patient, family, and physicians and identifies barriers to effective communication and teamwork.
• Develops, educates, and instructs patient on safe and appropriate exercises during treatment sessions. Provides written home exercise program instruction and ensures patient understanding.
• Responsible for promoting educational growth by attending appropriate educational in-services and meetings. Contributes to the education of co-workers, students, and/or community by developing or presenting educational materials.
• Responsible for preparing patient and family for discharge. Makes appropriate plans and
• Recommendations involving continuum of care. Ensures resources are in place prior to patient discharge. Attends patient case conferences and/or completes appropriate paperwork in a timely manner.
• Associate performs clinical skills accurately and professionally in assigned area. Associate is recognized for a specialized level of therapy services and assists with program development and marketing to physicians.
• Associate cleans completely after each patient or delegates task and ensures completion. Associate identifies environment of care concerns and seeks resolution. Associate assists with overall cleanliness of department.
• Maintain licensure and/or certification(s) required for the position, without lapse.
• Drives personal and/or CHRISTUS vehicles according to policies and procedures while on approved/official business.
• Attends meetings as required.

Requirements:

• Master’s Degree required
• Current Louisiana OT License required
• BLS provider certification required

Work Schedule:

8AM - 5PM Monday-Friday

Work Type:

Full Time