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Chemical Guys (CG) is more than a brand. It's a lifestyle with a worldwide following driven by adventure, a passion for shine, and a love for the road ahead. We welcome Any and All who share this passion to become part of the CG Family.

When we started over two decades ago, we decided to wipe the slate clean and begin fresh with the simple idea to make the best quality auto-detailing chemicals manufactured right here in California to the highest standards. Over the years, we have grown into so much more: a huge library of detailing knowledge, a benchmark in the industry, and a group of friends with one common passion.

Today, Chemical Guys has become a true omnichannel leader in the automotive appearance industry with a massive social media following and product distribution around the world. But this is still just the beginning. We want to win in the long run, drive innovation, and refine the industry while having fun along the way. So, grab a wash mitt, some soap, put a smile on your face, and don’t look back… it’s going to be an unforgettable ride!

Position Requirement Overview

The ideal Associate Product Development Manager candidate will play a key role in the development and implementation of Chemical Guys product innovation and marketing strategy. This person will have the opportunity to be involved in consumer insights and market insights work that shapes our new product and portfolio strategies. This role will experience the needs of a fast growing business that includes channel management, pricing and promotion planning. This position requires strong analytical skills, experience with retailer assortment and product planning for consumer products. Candidates must work closely with cross functional teams (Sales, Marketing, Operations, and Finance). This individual will be the expert in their assigned categories and responsible for delivering products and projects on time, on quality, and on cost. Our ideal candidate puts the consumer first, thinks creatively, makes data-driven decisions, and has a bias for action.

Key Responsibilities:

● Monitors and drives competitive, strategic and tactical activities. Develops appropriate strategies and/or new launches.

● Responsible for clearly scoping and defining new products as well as changes to the portfolio.

● Supports the execution of the product development cycle, from concept to launch, for new product solutions, product enhancements, and special projects

● Monitors, measures and optimizes promotional and merchandizing strategy to optimize topline growth and bottom-line results.

● Ensure all products are being produced according to the product plan, specifications, and regulatory requirements

● Write and communicate clearly and effectively product specifications and launch timelines to a cross functional team

● Collaborate with Sales, Marketing, and Operations on product end-of-life (EOL) cycle management

● Gather and analyze market, consumer, and customer data to provide actionable insights and understanding

● Aid in preparing product analysis and presentations

● Ability to communicate effectively with management

● Available for marketing and sales projects as needed.

● Serve as a product/technical support and resource to Sales, Marketing, and other internal departments as needed

Required Skills:

● 2+ years of Product Development / Product Management / Category Management / Channel Management / Sales in the consumer goods industry

● Proven ability to meet deadlines and deliver projects successfully with a strong winning mindset to achieve stretch goals

● Strong interpersonal skills with a high sense of responsibility and integrity to develop excellent working relationships at various levels across the organization and with 3rd party service providers

● Excellent communication and follow-through skills (High “say-do” ratio)

● Comfortable in changing high-volume environments with tight deadlines

● Strong analytical skills with the ability to interpret and translate data into actionable proposals

● Desire to affect change through influence and an ability to convince others with differing opinions

● Strong organizational writing, communication, and presentation skills to drive effective collaboration within a matrix organization

● Experience in Microsoft Outlook, Excel and PowerPoint

First Year Deliverables

First 3 months

● Integrate into the Chemical Guys product development process while suggesting solutions to possibly streamline/improve the overall development process

● Understand and begin to master the products within the assigned categories

● Research and understand the competition within the assigned categories

● Build relationships across all cross functional teams

● Build relationships with all relevant suppliers

● Understand the product development lifecycle for each assigned category in detail

3 to 6 months

● Lead and manage the product development of NPI (New Product Introductions) within the assigned categories

● Review and map out financials for all SKUs within the assigned categories

● Publish timelines for all NPI launches within the assigned categories

● Work with cross functional teams (Media, Finance, Ops, Planning, Quality, Sales) to ensure NPI timelines are being met

● Manage pricing for NPI and existing SKUs within assigned categories – continuously monitoring profitability to ensure gross margin targets are being met

● Manage NPI launches with suppliers – negotiate pricing, tooling, timelines, etc.

6 to 12 months

● Own assigned product portfolios - become the product expert within the assigned categories across all SKUs and be able to address any questions, issues, and concerns with cross-functional teams as they arise

● Present and update senior management on NPI status through each development phase on a monthly basis

● Participate in monthly S&OP meetings to ensure category budgets are being met

● Track and monitor the performance of all SKUs based on POS (Point of Sale) data, profitability, and customer reviews

● Collaborate with Operations on dual-sourcing initiatives to drive cost reductions and supply chain gaps

● Collaborate with Quality to improve product performance as they arise

● Collaborate with Planning & Finance to review SKU performance and SKU rationalization as needed

● Source new strategic suppliers

● Explore/Brainstorm new concepts and ideas based on market trends, competitive analysis, and new technologies

Compensation: $70,304-80k annually

Job Type: Fulltime

Location: Onsite in Torrance, CA

Directly Reports To: Dir. of Product Development

A new opportunity from BMRS Hospitality Recruitment:

Chef de Cuisine (Dinner / Tasting Menu) for The Restaurant at JUSTIN Vineyards & Winery

Acclaimed Michelin and Forbes Five-Star Dining in the Heart of Central Coast Wine Country

**THIS ROLE REQUIRES RELOCATION TO THE PASO ROBLES, CA AREA!**

The award winning Restaurant at JUSTIN, helmed by Executive Chef Rachel Haggstrom, features a hyper-seasonal dining experience using only the freshest, seasonal ingredients sourced from the property's 26-acre farmstead and local purveyors. Their Michelin Starred and Forbes 5-starred tasting menu is available for dinner 4 nights per week, and promises a deeply hospitality-driven experience that is tailored to ensure each guest leaves feeling full, happy, and cared for. Staunchly committed to sustainability, the restaurant was awarded a Michelin Green Star in 2025, making them the only winery in the nation to have earned both distinctions.

Guests can also enjoy a smaller, farm-to-table inspired menu for lunch and all of their food offerings are geared heavily towards wine pairing. In addition to their esteemed culinary program, JUSTIN’s sprawling Estate features an array of private event spaces, and four bespoke guest rooms that each offer their own breathtaking view of the surrounding vineyards. Seasonal, chef-driven breakfast is included with every stay, rounding out an experience that showcases only the very best of the California Central Coast. In Downtown Paso Robles, conveniently located on the square in city center, is JUSTIN's world class tasting bar that is accompanied by a selection of small bites and chocolate pairings.

Established in 1981 by founder Justin Baldwin, JUSTIN Vineyards & Winery has become widely renowned for their bold, world-class Bordeaux-style blends, and putting Paso Robles wine country on the map. The region’s distinct microclimate paired with soil rich in fossilized limestone produces bold, flavorful grapes that fully express their varietal and character. Their impressive wine library includes their flagship ISOSCELES Bordeaux blend, America’s #1 luxury Cabernet Sauvignon, small-production Reserve releases, and top-rated blends exclusively available for wine members.

JUSTIN is looking for a talented Chef de Cuisine to helm the dinner tasting menu program. Candidates should be excited to work with the local abundance of farms as well as on-site farmstead, drawing inspiration from these rich sources. The team is looking for a hands-on Chef de Cuisine who prides themselves on cultivating a positive kitchen culture, with a strong emphasis on mentoring and development. Continually striving for excellence and a collaborative personality rounds out the ideal leader. This is an amazing opportunity for a Chef looking to cook in the middle of a growing region, with incredible wine to compliment the food program. Ideal candidates will come from an extensive background in acclaimed restaurants, with a priority towards management in Michelin starred kitchens, with preferred exposure to 2 or 3 star Michelin. Consideration to be given towards James Beard, World’s 50 Best, and Forbes 5 star background.

**THIS ROLE REQUIRES RELOCATION TO THE PASO ROBLES, CA AREA!**

Compensation Package Includes:

• Base Salary in the $90-120k range DOE
• Bonus Potential
• Medical/Dental/Vision Benefits
• 401k with Company Match
• VERY Competitive PTO Plan
• Relocation Assistance

Please do not reach out to JUSTIN Winery or Restaurant directly. Qualified applicants will be contacted.

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Brad Metzger Restaurant Solutions (BMRS), a Southern California based Hospitality Recruitment and Placement firm, has established relationships with and represents the most acclaimed independent fine dining restaurants in the U.S., celebrity chef restaurant groups, casual restaurant companies, luxury hotels, country clubs and distinguished private chef clients.

Opportunity available for a Experience Design & Delivery Specialist to support the planning, execution, and continuous improvement of customer and employee journeys. This role partners closely with Journey Owners and cross-functional teams to design journey artifacts, facilitate workshops, support measurement plans, and drive experience improvements across the organization.

The ideal candidate is highly collaborative, detail-oriented, and comfortable leading working sessions while also tracking outcomes through measurement and KPIs.

Key Responsibilities

Journey Mapping & Artifacts

• Develop and maintain journey maps, personas, and supporting experience artifacts
• Ensure artifacts reflect current-state and future-state experiences aligned to business goals
• Partner with stakeholders to gather insights and incorporate feedback
• Keep journey documentation organized, updated, and actionable

Workshop Facilitation & Documentation

• Schedule, coordinate, and facilitate journey mapping and ideation workshops
• Prepare materials and ensure participants are aligned on objectives
• Document key decisions, action items, and next steps
• Track follow-ups to ensure progress and accountability

Cross-Functional Collaboration

• Partner with Journey Owners, Product Managers, Product Owners, UX, and leadership
• Serve as a connector across teams to ensure a holistic experience strategy
• Provide context and guidance to support experience improvements through delivery

Measurement & Continuous Improvement

• Support development of journey measurement plans
• Monitor journey performance metrics and KPIs to identify opportunities
• Stay informed on CX and journey mapping best practices
• Recommend and help implement improvements to CX delivery frameworks and templates

Required Qualifications

• Bachelor’s degree in Business, Marketing, Design, or related field (or equivalent experience)
• Experience in customer journey mapping, customer experience, or related field
• Strong facilitation and communication skills
• Experience participating in Agile environments and ceremonies
• Proficiency with journey mapping tools (Miro, Lucidchart, TheyDo, or similar)
• Strong organizational and project management skills
• Ability to collaborate effectively across cross-functional teams

Technical Writer – Operational Process & Governance Documentation

Irving, TX

CornerStone Technology Talent Services (TTS)

CornerStone Technology Talent Services (TTS) is seeking a senior-level Technical Writer in Irving, TX who specializes in documenting operational processes, governance frameworks, and cross-functional business workflows within complex organizations.

This is not a general content-writing role. We are looking for a structured, analytical professional who understands how business operations function at scale and can translate that complexity into clear, standardized, enterprise-grade documentation.

Key Responsibilities

• Operational Process Documentation
• Document end-to-end workflows across business functions such as HR, Legal, Administration, Financial Operations, and Corporate Services.
• Break down complex operational processes into logical, structured documentation.
• Capture governance models, approval chains, compliance checkpoints, and decision matrices.
• Convert institutional knowledge into formalized, repeatable operational playbooks.
• Workflow Modeling and Visual Documentation
• Develop professional process maps, swimlane diagrams, and data flow diagrams using MS Visio.
• Illustrate interdepartmental dependencies, handoffs, and escalation paths.
• Visually represent governance and oversight structures with clarity and precision.
• Advanced MS Word Documentation
• Build complex, structured documents using advanced MS Word capabilities including styles, formatting hierarchies, cross-references, dynamic tables of contents, indexing, and version control best practices.
• Ensure documentation consistency, clarity, and scalability across departments.

Business Liaison Responsibilities

• Conduct structured stakeholder interviews to extract accurate and complete process details.
• Ask targeted, analytical questions to uncover operational gaps and clarify execution steps.
• Serve as a bridge between business units and leadership teams.
• Translate fragmented or informal workflows into cohesive documentation frameworks.

Qualifications

• Demonstrated experience documenting operational workflows, SOPs, or governance procedures.
• Advanced proficiency in MS Visio, including process mapping and data flow modeling.
• Advanced proficiency in MS Word, including structured document development.
• Strong analytical thinking with the ability to deconstruct ambiguous processes.
• Excellent collaboration and communication skills.
• Ability to work calmly and professionally in a busy, cross-functional environment.
• Writing samples of operational guides or process documentation are required.
• Preferred Experience
• Experience documenting processes in finance operations, including retirement or benefits administration.
• HR, Legal, or Corporate Administration documentation experience.
• Exposure to compliance-driven or regulated environments.
• Experience working within enterprise-scale organizations.
• Ideal Candidate Profile
• You approach documentation as operational infrastructure, not just written content.
• You are process-oriented, detail-focused, and business-minded.
• You are comfortable engaging senior stakeholders and navigating complex organizational structures.
• You bring structure to ambiguity and create documentation that is practical, executable, and sustainable.

CornerStone Technology Talent Services partners with enterprise organizations to deliver high-impact technology and operational professionals. We understand how governance, compliance, and operational design intersect, and we align experienced professionals with environments where their expertise creates measurable value.

To apply, email your resume and writing samples to:

CATV Maintenance Technician, Tacoma WA

About Lightcurve

Headquartered in Tacoma, WA, Lightcurve is a local leader in delivering high-speed internet and digital connectivity solutions to communities throughout Washington State. With a commitment to provide innovative and reliable broadband services delivered with a focus on excellent customer service, Lightcurve is dedicated to connecting people, supporting community growth, and building networks that fuel our local economies. In 2023 Palisade Infrastructure (“Palisade”) closed on a transaction to acquire Rainier Connect, forming Lightcurve. In 2024 Lightcurve closed on a transaction acquiring the Washington state operations of Consolidated Communications. Since then, Lightcurve has announced plans to deploy fiber optic broadband in several communities. These investments will allow Lightcurve to rapidly invest in modern fiber-optic broadband networks in both existing markets as well as in several expansion markets, bringing the latest in high-speed reliable broadband solutions to its communities.

Company Culture and Values -

At Lightcurve, we are driven by our core values.

Integrity - Upholding the highest standards of integrity at all times.

Delighting Our Customers: Delivering exceptional experiences that exceed expectations.

Collaboration: Working together to create successful outcomes for customers and employees alike.

Position Summary

As a CATV Maintenance Technician, you will be responsible for ensuring the reliability and performance of the network infrastructure by performing routine inspections, troubleshooting, and repairs of broadband systems and equipment. This includes maintaining fiber optic and coaxial cables, signal amplifiers, distribution systems, and customer premises equipment (CPE). They respond to service outages, perform preventative maintenance, and support network upgrades or expansions. Technicians often work in both indoor and outdoor environments, including utility poles, underground vaults, and service areas, using specialized tools and diagnostic equipment to keep services running smoothly and meet quality standards.

Key Responsibilities

• Identify faults within the subscriber drop, feeder/distribution and trunk systems to ensure proper signal level
• Correct these faults by adjusting, repairing or replacing passive or active components, including power supplies and power inserters
• Perform signal egress/ingress detection; sweep alignment; installations; troubleshooting; test point measurements; system balance and preliminary proofs
• Perform emergency restoration of signal outages in the feeder/distribution and trunk systems • Complete work assignments generated through technician follow-up requests, including unresolved technician work orders
• Activate new plant and perform preliminary proof Measuring success
• Contributing to and developing a performance and results oriented culture
• Behaviors that are aligned with and strengthen company values

Experience and qualifications

• 3 years experience or related work history in the CATV/Broadband industry
• Understanding of and ability to use: signal level meter, volt-ohm meter, cable locator egress monitoring devices, AC clamp meter television test set, spectrum analyzer basic time domain reflectometer, system maps sweep gear
• Ability to demonstrate technical expertise in a variety of situations, evaluate problems and implement the best solution
• Ability to work under minimal supervision, within broad guidelines of procedures and goals
• Ability to always maintain a professional attitude and appearance
• Demonstrable understanding of technology trends in the digital infrastructure sector and applying such technology to address customer needs and pain points.
• A scrappy, nimble, innovative, and hands-on contributor who is not afraid to roll up their sleeves to accomplish goals and has passion for competing and winning against larger players in the market.
• Demonstrated critical thinking skills, excellent and proactive communication skills, an ability to identify, prioritize, and articulate highest impact initiatives, with sound business judgement and a bias for action.
• Must possess a valid driver’s license and to possess and maintain a non-negligent driving record

Location, Work Environment, and Hours, and Physical Requirements

• Working outdoors in all kinds of weather conditions
• This job contains a variety of Standing, Sitting, Driving, Stooping, Kneeling, Climbing, Working above shoulders, Grasping, and Viewing Screens.
• Our workspace is collaborative and customer-focused, with a commitment to professional growth and team support
• 40 hours per week
• Occasional night and/or overtime or weekend shifts may be necessary for emergency repair or special projects as needed
• Confidence working in/on bucket trucks, ladders and utility poles at heights of up to 36 feet
• Must be able to routinely lift up to 100 lbs

Compensation

• The pay range for this Full Time position is $32.40 - $40.98 per hour.
• Medical, Dental and Vision insurance
• Optional supplemental insurance programs
• 401K w/ Employer match
• Access to Employee Assistance Programs
• 10 Paid Holidays per year  
• 4 weeks per year Paid Time Off (prorated & accrued)
• Complimentary Concessions if living within a Lightcurve service area.

Lightcurve is an Equal Opportunity Employer committed to diversity and inclusion in the workplace

Position: Business Systems Analyst

Location: Philadelphia, PA(ONSITE)

Employment: CTH - 6 months for now (Client will hire the candidate if he turns out to be good)

Job Description:

As a Senior Data/Business Systems Analyst with strong techno-functional expertise in the healthcare payer domain. The role focuses on leading data initiatives, analyzing payer data (claims, population health), and writing functional requirements for SDLC and Agile projects. Strong skills in SQL, Oracle, and healthcare insurance processes are essential.

Duties:

• Assess business needs and define technical/data solutions.
• Create functional specs and source-to-target mappings.
• Analyze and validate payer data (claims, membership, provider, clinical).
• Work with Azure Data Factory, Databricks, Snowflake teams for data delivery.
• Ensure data quality, governance, and compliance.
• Optimize ETL processes and support change management.
• Lead large-scale projects and manage multiple tasks. Document requirements and communicate effectively with stakeholders.

Experience:

• 8+ years in business/data analysis and project management
• 5+ years in healthcare (Medicare/Medicaid).
• Technical Skills: Advanced SQL Azure Databricks (Delta Lake, Delta Live Tables) ETL and data governance knowledge Familiarity with BI tools (Power BI, Tableau)
• Domain Expertise: Healthcare systems like FACETS, EDI transactions, care management standards.
• Other: Strong communication, leadership, and ability to manage concurrent projects.

Senior Business Systems Analyst/AI Prompt Engineering

On-site ONLY - Must be currently local to Burbank, CA

Seeking a Senior Business Systems Analyst with prompt engineering experience -

W2 ONLY Contract (NO C2C, 1099, or sponsorship)

7+ month Contract

Rate: $80.00/hr - USD $84.50/hr

MUST HAVE:

• Prompt engineering experience
• Legal contract data management analysis experience
• Business analyst experience

This role will serve as the connective tissue between multiple departments’ data needs and our AI data extraction application, designing, testing, and governing prompts that turn contracts into reliable, downstream-ready data.

Accelerate time to insight by turning key clauses and metadata into structured fields consumable by analytics and operational systems.

Raise extraction quality and consistency through prompt patterns, evaluation methods, and field-level scoring.

Increase operational efficiencies by replacing manual operations.

Responsibilities

Process & Data Discovery: map data-supporting processes and flows

Prompt engineering: design, test, and iterate prompts for contract metadata extraction.

Stakeholder Enablement: facilitate prompt writing sessions and document/publish guidance

Quality Measurement & Evaluation: define evaluation datasets and scoring and support related evaluation processes

Value Proposition & Savings: determine business value and cost avoidance/savings that can be achieved with automation

Basic Qualifications

5+ years business analysis experience

2+ years prompt engineering, ideally for contract extraction

Contract domain fluency

Measurement mindset

Experience analyzing data

Familiarity with CLM and document repositories

Strong communication skills

Education

BA/BS

The estimated pay range for this position is USD $80.00/hr - USD $84.50/hr. Exact compensation and offers of employment are dependent on job-related knowledge, skills, experience, licenses or certifications, and location. We also offer comprehensive benefits. The Talent Acquisition Partner can share more details about compensation or benefits for the role during the interview process.

Thank you,

Elena

Elena Novo (she/her)

Senior Talent Acquisition Partner

Direct: 818.962.2663 PDT

• Directly supervises team of approximately 1-10 OPC Specialists.
• Understand the availability of tour flows at the various resorts to efficiently direct the tours accordingly.
• Keep Track of open shifts and make every effort to fill each open shift.
• Ensure OPC Specialists are properly attired and supplied with brochures, signs, and I Love Orlando.
• Conduct continuous training for OPC Specialists to help them improve their presentation and closing tactics.
• Maintain well-kept and clean booths with prepared signage Be vigilant of any unauthorized materials or activities in our booths, (selling tickets, wrong maps, other resort invites, etc.)
• Assist in refunding guests and be aware of any locations with above-average cancellations. Establish good working relationships with the management of our locations.
• Mediate problems that arise between OPC Specialists, location staff, and upset guests.
• Make sure OPC Specialists are working within our guidelines at our locations and that the location management is satisfied with our company’s efforts.
• Provide updated information on any changes to the qualifications, resort times, transportation, gift offers, and new programs.
• Continuous training of OPC Specialists helping improve their presentations and closing tactics.
• Regularly monitor production metrics such as VPG (Volume per Guest), cancellations, refunds, NQs (Non-Qualifies), and no-shows. Maintain payroll statements to ensure all units are paid properly and address erroneous chargebacks and VPG rates.
• Stay informed about the competition, including their gift offers, qualifications, locations, and rates.
• Proficient in word processing and spreadsheet software.
• Focused on accuracy and able to meet deadlines.
• Previous supervisory experience is preferred.
  
  

• Bachelor’s degree from a four-year college or university; or one to two years related experience and/or training; or an equivalent combination of education and experience.
• High school diploma or general education degree GED.
• The Team Member must regularly lift and/or move up to 50 pounds.
• Follow instructions without close supervision.
• Must be able to work weekends and holidays as needed.
• Required to pass a background screen, drug test, and prove eligibility to work in the United States.
  
  

• Comprehensive health benefits – medical, dental and vision
• Paid Time Off (PTO) – vacation, sick, and personal
• Paid Holidays
• 401K with generous company match
• Get access to your pay as you need it with our Daily Pay benefit
• Family benefits including pregnancy, and parental leave and adoption assistance
• Wellness Programs
• Flexible Spending Accounts
• Tuition Assistance
• Military Leave
• Employee Assistance Program (EAP)
• Life, Disability, Accident, Critical Illness & Hospital Insurance
• Pet Insurance
• Exclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.)
• Advancement & development opportunities
• Community Involvement Programs
  
  

About Mural Group

Mural Group is a recruiting firm made up of former startup recruiters and operators. We work with the fastest growing startups across the US.

Role Overview

As our Talent Sourcer and Researcher, you will be the engine room of our recruiting team. You won't just be "finding resumes"; you will be mapping out entire industries, identifying .01% talent before they even hit the "open to work" button, and providing the data-driven insights we need to execute on high-level searches for our clients.

Key Responsibilities

• Market Mapping: Conduct deep-dive research into competitor landscapes, industry trends, and talent pools to identify where the best people are hiding.
• Candidate Identification: Utilize advanced sourcing techniques (Boolean, X-ray search, social engineering, and niche platforms) to build diverse pipelines for high-priority roles.
• Outreach & Engagement: Craft highly personalized, compelling outreach messages that achieve high response rates from passive candidates.
• Data Integrity: Maintain a "source of truth" in our ATS/CRM, ensuring candidate data is accurate and the pipeline is organized.
• Strategic Partnership: Collaborate with Hiring Managers and Recruiters to calibrate requirements and pivot sourcing strategies based on real-time market feedback.
• Strategic Sourcing: Map out the ecosystems of top-tier VC portfolios (Sequoia, Andreessen Horowitz, etc.) to track talent movement.
• Full-Cycle Research: Deep-dive into specific tech sectors, from Generative AI to Fintech, to understand the "who’s who" and where the best talent is.

Who You Are

• Early Career / High Potential: You are a recent grad or have 1–3 years of experience in Computer Science, Finance, or Strategy & Ops.
• AI Enthusiast: You don't just use ChatGPT, you understand how to build agents and workflows to increase your productivity and efficiency
• Analytical & Logical: You think in "If/Then" statements. You see a process and immediately think about how to make it 10x faster.
• VC Mindset: You are obsessed with the startup ecosystem. You know the difference between a Seed round and a Series C and why the talent needs for each are different.
• Culture: You are excited about building something from the ground up with a team of high agency, low ego people.

• Must be flexible to cover both****
  
  

• Welcomes residents and guests in a courteous and friendly manner as they enter the building
• Communicates to the residents regularly via resident newsletters and social media
• Become familiar and provide recommendations to residents on community attractions and local amenities when requested.
• Participates in event marketing
• Provides brochures, floor plans and other collateral to clients
• Completes guest cards, provides mini-tours and acts on leasing behalf during off-hours
• Retrieves packages for residents
• Provides refreshments to residents and guests
• Maintains Concierge Binder
• Keeps front lobby stocked with magazines, collateral, maps, transportation schedules, menus, etc as described in the binder layout
• Maintains a clean and orderly front desk, lobby area, and storage closets were applicable
• Prepares incident reports and correlating documentation
• Adheres to established policies related to fair housing
• Communicates with co-workers, management, residents, vendors, and all outside contacts in a courteous and professional manner
• Maintains confidentiality of co-workers, management, owners, past and current residents, vendors, and all outside contacts
  
  

• Must have minimum High School Diploma/GED, social media skills, customer service, and writing skills
• Must have the availability to work a flexible schedule any day of the week
• Strong organizational and time management skills
• Ability to communicate effectively both verbally and written
• Ability to resolve minor problems while maintaining a friendly and professional manner
• Must be team-oriented
  
  

• 401K, with a match!!!!
• Medical
• Dental
• Vision
• Bonus program