Lightcurve Internet Jobs in Usa

About Ashley

Ashley Furniture Industries, Inc. is the largest manufacturer of furniture in the world. Established in 1945, Ashley offers one of the industry’s broadest product assortments to retail partners in 123 countries.

About the role:

The IoT Developer – Smart Manufacturing is responsible for architecting, implementing, and sustaining industrial IoT integrations across manufacturing facilities to enable Smart Factory transformation.

This role operates at the intersection of industrial automation and enterprise systems, connecting plant-floor equipment (PLCs, sensors, robotics, packaging lines, and scanning systems) to enterprise platforms including the Execution Operations Platform (EOP), Manufacturing Execution Systems (MES), ERP systems, and robotics execution systems.

This is a hands-on, plant-facing engineering role requiring real-time problem solving during machine installations, go-lives, and commissioning events. The position directly enables production visibility, material traceability, quality validation, and operational optimization.

The IoT Developer plays a critical role in scaling standardized connectivity architecture across multiple facilities.

Key Responsibilities

1. Industrial IoT Integration & Architecture

• Integrate PLCs, robotics, sensors, and machine controllers using MQTT, OPC-UA, REST APIs, and secure messaging protocols
• Develop and maintain edge-to-cloud data pipelines for real-time manufacturing data
• Design standardized machine connectivity frameworks for multi-site scalability
• Implement structured data models for production, quality, and downtime capture
• Ensure secure data transmission and storage aligned with IT and cybersecurity standards
• Develop reusable integration templates to accelerate future deployments

2. Smart Factory Enablement

• Connect Execution Operations Platform (EOP) with MES, ERP systems, and enterprise applications
• Enable material tracking technologies (RFID, barcode, serialization, vision systems)
• Capture and validate real-time production, scrap, yield, and dimensional data
• Support deployment of Control Tower and plant observability systems
• Enable digital twin models of machines and production lines
• Standardize event-driven data structures for enterprise reporting and analytics

3. Automation Expansion & Plant Deployments

• Participate in Factory Acceptance Testing (FAT) and Site Acceptance Testing (SAT)
• Validate integration reliability prior to production go-live
• Support commissioning and startup during compressed installation windows
• Troubleshoot PLC and machine communication during live production
• Work directly with automation vendors, controls engineers, and plant operations teams
• Scale successful implementations across additional facilities

4. Proactive Operational Support & Reliability

• Monitor machine connectivity and data health across sites
• Troubleshoot IoT communication failures and production-impacting issues
• Improve system resilience and fault tolerance
• Reduce downtime through early detection and rapid resolution
• Continuously harden and optimize plant integration architecture

Preferred Qualifications

• Smart Factory or Industry 4.0 implementation experience
• Experience integrating material tracking technologies (RFID, barcode, computer vision)
• Exposure to enterprise genealogy or graph database systems (e.g., Neo4J)
• Participation in multi-site rollouts
• FAT/SAT experience during machine installations
• Experience supporting robotics or automated packaging systems

Key Competencies

• Industrial systems thinking
• Structured data modeling
• Cross-functional communication
• Calm execution under production pressure
• Root cause analysis
• Standardization mindset
• Documentation discipline

Apply today and find your home at Ashley!

Corporate Social Responsibility

• We are an equal opportunity employer and provide a drug-free working environment. While Ashley appreciates the interest of all candidates only those meeting specific position requirements may be contacted. Principals Only.

Corporate Paralegal

We are looking for an experienced Corporate Paralegal to join our Legal Department in El Segundo. The primary focus will be to support our internal Legal Team in day-to-day operations of the Company with potential specializations in contract management, intellectual property maintenance, legal and regulatory compliance initiatives and general corporate and litigation matters. Tasks will include: reviewing, editing, and managing communications, contracts and marketing materials (including coordinating review with other departments such as product, regulatory, and security teams, as necessary); registering and maintaining trademarks and copyrights; reviewing and updating corporate policies and procedures; and coordinating litigation activities, corporate insurance policies, integration and vendor intake and due diligence as part of M&A.

Job Responsibilities:

• Support the Legal Team with all aspects of contract intake and management, including primary oversight of internal and external-facing legal, privacy and compliance email inboxes and communication, triage and assigning projects to attorneys.
• Support the Legal Team with the maintenance of the corporate intellectual property portfolio, which involves, at minimum, the continuous curation of Company trademarks, copyrights and patents and the ability to properly register and update those items to meet corporate deadlines.
• Support the Legal Team with all aspects of the legal document review process, including expediting, prioritizing, summarizing, and reviewing contracts with prospects, customers, and vendors (such as NDAs, customer agreements, vendor intake and vendor agreements, business associate agreements, and other agreements that may arise).
• Support the on-going maintenance of corporate insurance policies, which involves, at minimum, the ability to collect and organize confidential data from various stakeholders and provide effective communication about issues.
• Assist in the review of marketing related materials.
• Assist in the compliance review of new products, services, and features.
• Research applicable laws, regulations, codes, and publications.
• Update legal reference books and attend legal webinars.
• Coordinate legal documents, bills/invoices, litigation activities, various audits and special projects.
• Support the Legal Team with due diligence for potential M&A and other corporate transactions.

Experience:

• Typically requires a minimum of 5-6 years of related experience with a Bachelor’s degree and paralegal certification from an ABA Accredited Paralegal program or equivalent; or equivalent work experience.
• Contract/Matter Management System experience.
• Experience supporting multiple attorneys in a law firm or in an in-house setting.
• Excellent communication and writing skills.
• Experience maintaining trademarks, copyrights and patents.
• Ability to effectively manage multiple projects in unison.
• Internet industry, software licensing, or healthcare experience preferred.
• Compliance experience is a plus. Litigation experience is a plus, but not main focus.

In addition to our awesome culture, we offer a comprehensive benefits package designed to support the health and well-being of you and your family. Our benefits include health insurance options such as medical, dental, and vision coverage, flexible spending accounts (FSA) for medical and dependent care, short-term and long-term disability insurance, and life and AD&D insurance. We also provide a 401(k) retirement savings plan with a company match, paid time off (PTO), paid holidays, commuter benefits as well as access to our Employee Assistance Program (EAP) and well-being coaching services. In addition, employees can take advantage of voluntary benefits such as home, auto and pet insurance, and discounted legal and financial services. For more details, feel free to inquire during the interview process.

At Internet Brands, we carefully consider a wide range of factors when determining compensation, including your background and experience. These considerations can cause your compensation to vary. The range for this position is in the low ~$100K's and will depend on your skills, qualifications, and experience. We encourage all interested candidates to apply

Internet Brands®, headquartered in El Segundo, Calif, is a fully integrated online media and software services company focused on four high-value vertical categories: Health, Automotive, Legal, and Home/Travel. The Company's properties and platforms include the WebMD, Medscape, and Henry Schein ONE networks, which are the global leaders in their markets; Nolo, Avvo, and Martindale, which form the largest consumer information provider in the legal market; and CarsDirect, Fodor's Travel, and many others which are leaders in their key vertical markets. Internet Brands' award-winning consumer websites lead their categories and serve more than 250 million monthly visitors, while a full range of web presence offerings has established deep, long-term relationships with SMB and enterprise clients.

Notice to California residents: you can find information about our privacy practices, on:

Location: Washington, DC (Hybrid — remote Mondays & Fridays)

Duration: June 1 – August 7, 2026 (10 weeks)

Compensation: $20/hr (Undergraduate)

Education Level: Undergraduate

About NCTA

NCTA – The Internet & Television Association is the principal trade association of the cable and broadband industry. We advocate on behalf of our members before Congress, the FCC, and other federal agencies on issues shaping the future of internet and television.

About the Role

The Government Relations Intern will support NCTA's federal advocacy team in monitoring and analyzing legislative and regulatory developments that affect the communications and technology sector. This is a meaningful, substantive role that provides real exposure to how policy is shaped and communicated within a leading trade association.

Responsibilities

• Produce weekly legislative and regulatory monitoring summaries aligned with NCTA's policy priorities
• Conduct policy research and prepare background memos on key issues in communications and technology
• Draft briefing materials and policy summaries for internal use
• Support preparation for meetings with congressional offices and external stakeholders
• Track congressional hearings and relevant legislative activity

What You Bring

• Coursework in political science, public policy, communications, economics, law, or a related field
• Strong research, analytical, and writing skills
• Ability to synthesize complex policy information into clear, concise summaries
• Attention to detail and strong organizational skills
• Curiosity about the federal policymaking process and technology/communications policy
• Ability to commit to a minimum of 3 working days per week

What You'll Gain

• Practical experience monitoring congressional activity and conducting policy research
• Exposure to how policy priorities are developed within a trade association
• Professional writing experience through memos, legislative summaries, and briefing materials
• Participation in professional development events, networking opportunities, and a lunch with the CEO
• An assigned peer mentor to support your onboarding and growth

Our Values

At NCTA, we are guided by four core values — Competency, Curiosity, Creativity, and Compassion — and we're looking for someone who brings all four to their work every day.

To Apply

Submit your resume and a one-page cover letter referencing the Government Relations internship.

Legally authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future

NCTA is an Equal Opportunity Employer. We are committed to building a culture where diverse people, ideas, and experiences are welcomed, included, and celebrated. NCTA provides equal employment opportunities to all applicants without regard to race, color, religion, national origin, sex, age, marital status, personal appearance, sexual orientation, gender identity or expression, family responsibilities, genetic information, disability, matriculation, political affiliation, or veteran status in accordance with applicable federal, state, and local laws.

Location: Washington, DC (Hybrid — remote Mondays & Fridays)

Duration: June 1 – August 7, 2026 (10 weeks)

Compensation: $20/hr (Undergraduate)

Education Level: Undergraduate

About NCTA

NCTA – The Internet & Television Association is the principal trade association of the cable and broadband industry. Our Technology team provides technical expertise and analysis to members and staff on broadband and telecommunications topics at the intersection of policy and engineering.

About the Role

The Technology Intern will develop a technically rigorous understanding of cable and broadband infrastructure, network architecture, and the security, fraud, and content protection challenges that shape real-world policy discussions. This role is ideal for an engineering-minded student eager to see how technical realities influence regulatory frameworks.

Responsibilities

• Review and organize technical reference materials related to broadband infrastructure and network security
• Update and simplify infrastructure diagrams and explainers for internal use
• Explore datasets and technical resources to identify trends and system constraints
• Map high-level network risk and abuse touchpoints across cybersecurity, anti-fraud, and anti-piracy areas
• Attend NIST and FCC webinars and hearings and prepare summary notes
• Collaborate with policy-focused teams to explore how engineering tradeoffs intersect with regulatory frameworks

What You Bring

• Foundational knowledge in engineering, computer science, or network systems
• Strong intellectual curiosity and a systems-thinking mindset
• Ability to translate complex technical concepts into clear, high-level explanations
• Comfort working with technical materials, datasets, and infrastructure concepts
• Collaborative, self-motivated, and able to work across technical and policy-focused teams
• Ability to commit to a minimum of 3 working days per week

What You'll Gain

• A foundational understanding of broadband network architecture and large-scale communications systems
• Insight into how cable infrastructure constraints shape policy and regulatory discussions
• Exposure to cross-functional work spanning cybersecurity, anti-fraud, and content protection
• Experience attending FCC and NIST proceedings and translating technical developments for broader audiences
• Participation in professional development events, networking opportunities, and a lunch with the CEO
• An assigned peer mentor to support your onboarding and growth

Our Values

At NCTA, we are guided by four core values — Competency, Curiosity, Creativity, and Compassion — and we're looking for someone who brings all four to their work every day.

To Apply

Submit your resume and a one-page cover letter referencing the Technology internship.

Candidates must be legally authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future

NCTA is an Equal Opportunity Employer. We are committed to building a culture where diverse people, ideas, and experiences are welcomed, included, and celebrated. NCTA provides equal employment opportunities to all applicants without regard to race, color, religion, national origin, sex, age, marital status, personal appearance, sexual orientation, gender identity or expression, family responsibilities, genetic information, disability, matriculation, political affiliation, or veteran status in accordance with applicable federal, state, and local laws.

Location: Pleasanton, CA (Hybrid: 3 days onsite, 2 days remote)

Employment Type: Base + commission role with a base starting at $50K.

About Martindale Avvo Leads: Martindale Avvo Leads, part of the Martindale Avvo Family and the largest legal marketing network, is a market-leading pay-per-lead platform connecting attorneys with vetted, engaged legal prospects nationwide. We harness the reach of brands such as , , , , and —delivering results for law firms across more than 20 legal practice areas. As part of Internet Brands, our network helps over 895,000 leads per month connect with attorneys and professional legal assistance.

We Offer:

• Base + *Uncapped Commission* - hard work gets rewarded here!
• Competitive benefits: medical, vision, dental, life, 401K Match, PTO + 8 paid holidays
• Pay increase for performance every 6 months
• Room for vertical growth! (most of the current managers were once in this role)
• Hands-on, continuous training
• Fun, flexible working environment

Position Summary: We are searching for a proactive, resourceful Inside Sales Representative to join our high-performing team! You will manage the full sales cycle—from prospecting to closing new business and onboarding clients. As a consultative seller, you’ll educate attorneys on our pay-per-lead value proposition and grow your own book of business.

Core Responsibilities:

• Consult potential clients and qualify them for The Direct Leads Service product and/or The Nolo leads product.
• Source and qualify prospective law firms nationwide using research and outreach.
• Find and engage key decision-makers through calls, emails, and video meetings.
• Present the value, features, and ROI of Martindale Avvo Leads in a consultative fashion.
• Guide clients through proposals and contracts, customizing solutions as needed.
• Consistently meet and exceed sales goals and activity targets.
• Maintain accurate client and pipeline data in Salesforce CRM.
• Coordinate with the account management team for a seamless client experience.

Ideal Candidate

• 1+ years of full-cycle inside sales experience (prospecting to closing).
• Experience selling to law firms/legal tech or professional services is a plus.
• Tech savvy: familiar with Salesforce (or similar CRM), G-Suite, and Outreach.
• Exceptional verbal and written communication skills; strong relationship- and trust-builder.
• Self-motivated “hunter” mentality with a drive to achieve and exceed goals.
• Entrepreneurial spirit with an ability to thrive both independently and collaboratively.
• Quick learner with strategic thinking and curiosity about digital marketing and lead generation.

Compensation & Benefits

• Competitive base salary plus uncapped commission.
• 401(k) with company match.
• Medical, dental, vision, life & AD&D insurance.
• Short- & long-term disability insurance.
• Flexible Spending Accounts (FSA) for medical and dependent care.
• Paid time off (PTO) plus 9 paid company holidays.
• Commuter benefits.
• Employee Assistance Program (EAP) and well-being coaching.
• Voluntary benefits: home, auto, and pet insurance; discounted legal/financial services.
• Hands-on sales training and career growth opportunities.
• Inclusive, fun, and supportive hybrid work environment in either Pleasanton, CA or Austin, TX.

About Internet Brands

Internet Brands®, headquartered in El Segundo, Calif, is a fully integrated online media and software services company focused on four high-value vertical categories: Health, Automotive, Legal, and Home/Travel. The company's properties and platforms include the WebMD, Medscape, and Henry Schein ONE networks, which are the global leaders in their markets; Nolo, Avvo, and Martindale, which form the largest consumer information provider in the legal market; and CarsDirect, Fodor's Travel, and many others which are leaders in their key vertical markets. Internet Brands' award-winning consumer websites lead their categories and serve more than 250 million monthly visitors, while a full range of web presence offerings has established deep, long-term relationships with SMB and enterprise clients. The company's powerful, proprietary operating platform provides the flexibility and scalability to fuel the company's continued growth. Internet Brands is a portfolio company of KKR and Warburg Pincus.

Internet Brands and its wholly-owned affiliates are an equal opportunity employer.

For more information, please visit Internet Brands and its wholly owned affiliates are an equal opportunity employer.

Notice to California residents: you can find information about our privacy practices, on:

Location: Pleasanton, CA (Hybrid: 3 days onsite, 2 days remote)

Employment Type: Base + commission role with a base starting at $50K.

About Martindale Avvo Leads: Martindale Avvo Leads, part of the Martindale Avvo Family and the largest legal marketing network, is a market-leading pay-per-lead platform connecting attorneys with vetted, engaged legal prospects nationwide. We harness the reach of brands such as , , , , and —delivering results for law firms across more than 20 legal practice areas. As part of Internet Brands, our network helps over 895,000 leads per month connect with attorneys and professional legal assistance.

Position Summary: We are searching for a proactive, resourceful Inside Sales Representative to join our high-performing team! You will manage the full sales cycle—from prospecting to closing new business and onboarding clients. As a consultative seller, you’ll educate attorneys on our pay-per-lead value proposition and grow your own book of business.

Core Responsibilities:

• Consult potential clients and qualify them for The Direct Leads Service product and/or The Nolo leads product.
• Source and qualify prospective law firms nationwide using research and outreach.
• Find and engage key decision-makers through calls, emails, and video meetings.
• Present the value, features, and ROI of Martindale Avvo Leads in a consultative fashion.
• Guide clients through proposals and contracts, customizing solutions as needed.
• Consistently meet and exceed sales goals and activity targets.
• Maintain accurate client and pipeline data in Salesforce CRM.
• Coordinate with the account management team for a seamless client experience.

Ideal Candidate

• 1+ years of full-cycle inside sales experience (prospecting to closing).
• Experience selling to law firms/legal tech or professional services is a plus.
• Tech savvy: familiar with Salesforce (or similar CRM), G-Suite, and Outreach.
• Exceptional verbal and written communication skills; strong relationship- and trust-builder.
• Self-motivated “hunter” mentality with a drive to achieve and exceed goals.
• Entrepreneurial spirit with an ability to thrive both independently and collaboratively.
• Quick learner with strategic thinking and curiosity about digital marketing and lead generation.

Compensation & Benefits

• Competitive base salary plus uncapped commission.
• 401(k) with company match.
• Medical, dental, vision, life & AD&D insurance.
• Short- & long-term disability insurance.
• Flexible Spending Accounts (FSA) for medical and dependent care.
• Paid time off (PTO) plus 9 paid company holidays.
• Commuter benefits.
• Employee Assistance Program (EAP) and well-being coaching.
• Voluntary benefits: home, auto, and pet insurance; discounted legal/financial services.
• Hands-on sales training and career growth opportunities.
• Inclusive, fun, and supportive hybrid work environment in either Pleasanton, CA or Austin, TX.

About Internet Brands

Internet Brands®, headquartered in El Segundo, Calif, is a fully integrated online media and software services company focused on four high-value vertical categories: Health, Automotive, Legal, and Home/Travel. The company's properties and platforms include the WebMD, Medscape, and Henry Schein ONE networks, which are the global leaders in their markets; Nolo, Avvo, and Martindale, which form the largest consumer information provider in the legal market; and CarsDirect, Fodor's Travel, and many others which are leaders in their key vertical markets. Internet Brands' award-winning consumer websites lead their categories and serve more than 250 million monthly visitors, while a full range of web presence offerings has established deep, long-term relationships with SMB and enterprise clients. The company's powerful, proprietary operating platform provides the flexibility and scalability to fuel the company's continued growth. Internet Brands is a portfolio company of KKR and Warburg Pincus.

Internet Brands and its wholly-owned affiliates are an equal opportunity employer.

For more information, please visit Internet Brands and its wholly owned affiliates are an equal opportunity employer.

Notice to California residents: you can find information about our privacy practices, on:

Location: Pleasanton, CA (Hybrid: 3 days onsite, 2 days remote)

Employment Type: Base + commission role with a base starting at $50K.

About Martindale Avvo Leads: Martindale Avvo Leads, part of the Martindale Avvo Family and the largest legal marketing network, is a market-leading pay-per-lead platform connecting attorneys with vetted, engaged legal prospects nationwide. We harness the reach of brands such as , , , , and —delivering results for law firms across more than 20 legal practice areas. As part of Internet Brands, our network helps over 895,000 leads per month connect with attorneys and professional legal assistance.

Position Summary: We are searching for a proactive, resourceful Inside Sales Representative to join our high-performing team! You will manage the full sales cycle—from prospecting to closing new business and onboarding clients. As a consultative seller, you’ll educate attorneys on our pay-per-lead value proposition and grow your own book of business.

Core Responsibilities:

• Consult potential clients and qualify them for The Direct Leads Service product and/or The Nolo leads product.
• Source and qualify prospective law firms nationwide using research and outreach.
• Find and engage key decision-makers through calls, emails, and video meetings.
• Present the value, features, and ROI of Martindale Avvo Leads in a consultative fashion.
• Guide clients through proposals and contracts, customizing solutions as needed.
• Consistently meet and exceed sales goals and activity targets.
• Maintain accurate client and pipeline data in Salesforce CRM.
• Coordinate with the account management team for a seamless client experience.

Ideal Candidate

• 1+ years of full-cycle inside sales experience (prospecting to closing).
• Experience selling to law firms/legal tech or professional services is a plus.
• Tech savvy: familiar with Salesforce (or similar CRM), G-Suite, and Outreach.
• Exceptional verbal and written communication skills; strong relationship- and trust-builder.
• Self-motivated “hunter” mentality with a drive to achieve and exceed goals.
• Entrepreneurial spirit with an ability to thrive both independently and collaboratively.
• Quick learner with strategic thinking and curiosity about digital marketing and lead generation.

Compensation & Benefits

• Competitive base salary plus uncapped commission.
• 401(k) with company match.
• Medical, dental, vision, life & AD&D insurance.
• Short- & long-term disability insurance.
• Flexible Spending Accounts (FSA) for medical and dependent care.
• Paid time off (PTO) plus 9 paid company holidays.
• Commuter benefits.
• Employee Assistance Program (EAP) and well-being coaching.
• Voluntary benefits: home, auto, and pet insurance; discounted legal/financial services.
• Hands-on sales training and career growth opportunities.
• Inclusive, fun, and supportive hybrid work environment in either Pleasanton, CA or Austin, TX.

About Internet Brands

Internet Brands®, headquartered in El Segundo, Calif, is a fully integrated online media and software services company focused on four high-value vertical categories: Health, Automotive, Legal, and Home/Travel. The company's properties and platforms include the WebMD, Medscape, and Henry Schein ONE networks, which are the global leaders in their markets; Nolo, Avvo, and Martindale, which form the largest consumer information provider in the legal market; and CarsDirect, Fodor's Travel, and many others which are leaders in their key vertical markets. Internet Brands' award-winning consumer websites lead their categories and serve more than 250 million monthly visitors, while a full range of web presence offerings has established deep, long-term relationships with SMB and enterprise clients. The company's powerful, proprietary operating platform provides the flexibility and scalability to fuel the company's continued growth. Internet Brands is a portfolio company of KKR and Warburg Pincus.

Internet Brands and its wholly-owned affiliates are an equal opportunity employer.

For more information, please visit Internet Brands and its wholly owned affiliates are an equal opportunity employer.

Notice to California residents: you can find information about our privacy practices, on:

JOB DESCRIPTION

Insight Global is seeking a Growth Specialist for our client, a nonprofit technology social enterprise headquartered in Cleveland that has built and now operates America’s fastest-growing community-based broadband network. The Growth Specialist will play a key role in expanding access to high-speed home internet across Cleveland by helping new customers subscribe to our client's internet service. This role will focus on high-volume outbound calling, community outreach, and lead follow-up to identify potential subscribers and guide them through the process of signing up for service. The Growth Specialist will work closely with the Customer Experience and Installation teams to ensure customers understand installation requirements and experience a smooth onboarding process. Success in this role will require strong communication skills, persistence, task orientation, and a genuine interest in helping connect Cleveland residents to superior internet service that supports work, education, and daily life.

Responsibilities:

- Contact potential customers from a provided list to introduce our home internet services and schedule installations.

- Conduct high-volume outbound calls to follow up on leads generated from marketing campaigns and community outreach.

- Utilize sales tools such as HubSpot with Serviceability Score (Serviceability Tool) to prioritize high-scoring leads and eliminate those not qualifying.

- Conduct basic market and competitor research to better understand customer needs and position our service as a strong solution.

- Build rapport with potential customers, explain service benefits, and address concerns or objections.

- Guide customers through the process of signing up for our internet service, ensuring they understand installation requirements and what to expect during the installation process.

- Proactively schedule installations and coordinate with internal teams to ensure timely service delivery.

- Address customer concerns to reduce last-minute cancellations and improve conversion rates. - Provide excellent customer service to maintain customer satisfaction and support long-term relationships.

- Meet outreach and subscriber growth targets through direct outreach and follow-up activities.

- Track sales activity, customer interactions, and outcomes in HubSpot and provide regular reports to leadership.

REQUIRED SKILLS AND EXPERIENCE

- Strong phone communication skills and comfort with high-volume outbound calling

- Experience in sales, customer engagement, community outreach, or a related role

- Familiarity with sales tools such as HubSpot or other CRM systems is preferred

- Ability to effectively manage customer relationships and address objections or concerns.

- Self-motivated with a goal-oriented mindset and the ability to work independently.

MUST SPEAK BOTH SPANISH AND ENGLISH FLUENTLY

JOB DESCRIPTION

The Customer Service Rep - Tax (Seasonal, Bilingual: English / Spanish) - Remote works from home and interfaces with customers via inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of routine problems and questions regarding client's products and/or services. (We accept applications for this position on an ongoing basis. Military veterans are encouraged to apply.)

A NEW CAREER POWERED BY YOU

Are you looking for a work from home career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns World's Best Workplaces, Happiest Employees, and Best Companies for Career Growth awards every year? Then a remote Customer Service Representative position at Concentrix is just the right place for you!

As a remote Customer Service Rep - Tax (Seasonal, Bilingual: English / Spanish), you'll join an organically diverse team from 70+ countries where ALL members contribute and support each other's success and well-being, proudly united as game-changers. Together, we help the world's best-known brands improve their businesses through exceptional customer experiences and tech-powered innovation. And due to continued growth, we're looking for more talented game-changers to join our purpose, people as passionate about providing outstanding customer service experiences as we are.

CAREER GROWTH AND PERSONAL DEVELOPMENT

This is a great work from home opportunity that will allow you to reimagine an all-new career journey and develop friends for life at the same time. We'll give you all the training, technologies, and continuing support you'll need to succeed. Plus, at Concentrix, there's real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That's why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you've always envisioned.

WHAT YOU WILL DO IN THIS ROLE

As a Customer Service Rep - Tax (Seasonal, Bilingual: English / Spanish) working from home, you will:

• Provide inbound customer support using a call flow guide in the customer's preferred language
• Help customers resolve basic technical issues
• Track, document, and retrieve information in databases
• Offer additional products and/or services
• Deliver expert customer experiences with a smile

YOUR QUALIFICATIONS

Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Customer Service Rep - Tax (Seasonal, Bilingual: English / Spanish) (Remote) role include:

• The ability to read, write and speak fluently both Spanish and English
• 1+ year of customer service experience
• Open availability
• A high school diploma or GED
• A quiet, distraction-free environment to work from in your home
• Proficiency in fast-paced multi-tasking
• Eagerness to learn new technologies
• Strong computer navigation skills and PC knowledge
• A desktop or laptop to complete PC and internet testing
• Computer Requirements:
  • Bring your own device - This position does not loan equipment
  • Device must be a desktop or laptop computer (No Macs, Chromebooks, iPads, tablets, mobile phones, etc.)
  • Operating System: Windows 11+
  • RAM: 8GB or higher
  • Processor: Intel i5/AMD Ryzen 5 or higher
• Internet Requirements:
  • DSL, Cable, or Fiber connection (Satellite and Wireless/Hotspots are not acceptable)
  • Speeds: 10 mbps download and 3 mbps upload or higher
  • While working, you will be required to hardwire with an ethernet cable
• High Speed internet (no wireless/hotspots or satellite) and a smartphone
• Must reside in the United States and have a valid U.S. address for residence

WHAT'S IN IT FOR YOU

One of our company's Culture Beliefs says, We champion our people. That's why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we'll invest in YOU to aid in your career path and in your personal development. Benefits available to eligible U.S. employees in this role include:

• The base salary for this position is $16/hr. (pay rate will not be below the applicable minimum wage). Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days.
• DailyPay enrollment option to access pay early, when you want it
• Paid training and performance-based incentives
• Lucrative employee referral bonus opportunities
• Health and wellness programs with trained partners to help promote a healthy you
• Mentorship programs that support your rewarding career journey
• Work-from-home convenience
• Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support
• Celebrations for Concentrix Day, Team Appreciation Day, Customer Service Week, World Clean Up Day and more

REIMAGINE THE BEST VERSION OF YOU!

If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their employer of choice.

JOB AVAILABILITY:

We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.

Physical and Mental Requirements

The employee is regularly required to operate a computer, keyboard, telephone/headset, and/or other office equipment as essential functions of this position. Work is generally sedentary in nature.

Equal Employment Opportunity

Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.

For more information regarding your EEO rights as an applicant, please visit the following websites:

• English
• Spanish

Accommodation

Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process. If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting . All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.

Artificial Intelligence

As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.

Work Authorization

In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence.

For further information on available work states and Equal Employment Opportunity as an applicant, please click HERE.