Managed Services Examples Jobs in Usa

We have an exciting opportunity for a Head of Legal Managed Services (Konexo US) at Eversheds Sutherland (US) LLP. We are searching for someone who wants to be a valued contributor and member of a talented and dynamic team of lawyers, paralegals and business professionals.

The Head of Legal Managed Services is responsible for the strategy, growth, and delivery of Konexo’s legal managed services offerings. This leader will own the end-to-end lifecycle of managed services engagements, from solution design and pricing through delivery, optimization, and expansion, working closely with clients, internal stakeholders, global colleagues, sales teams, and delivery leaders.

This role requires a strong combination of commercial judgment, operational leadership, and client-facing experience.

Responsibilities and Duties:

• Lead the development and growth of Konexo’s legal managed services portfolio, including recurring and large-scale legal delivery programs.
• Design scalable service offerings with clear scope, pricing models, and delivery frameworks.
• Oversee delivery of managed services engagements, ensuring quality, efficiency, and client satisfaction.
• Serve as an executive sponsor for key clients and build and maintain senior-level relationships.
• Partner with sales, finance, and leadership to support revenue growth, margin management, and forecasting.
• Embed technology, automation, and AI into managed services delivery in collaboration with Konexo’s innovation teams.
• Build and lead a high-performing, multidisciplinary team across legal delivery, project management, and operations.
• Collaborate with other US and Global Konexo team members and Eversheds Sutherland colleagues to bring the best of Konexo to clients.
• Represent Konexo in the market and at industry events and client forums, sharing insights, helping to build brand awareness and deepen relationships.

Knowledge, Skills and Abilities:

• Bachelor’s degree required.
• Advanced degree is a plus: J.D. or M.B.A. (bar admission not required for this role)
• 12+ years in legal services, ALSPs, consulting, or other professional services
• Experience in an ALSP, Big 4 legal services, or law-firm-affiliated managed services environment.
• Experience leading managed services or recurring service delivery programs.
• Strong background working with corporate legal departments.
• Experience managing teams and senior‑level client relationships.
• Familiarity with technology‑enabled legal delivery (automation, AI, workflow tools).
• Prior financial oversight or P&L responsibility preferred.
• Strong leadership and team‑building skills.
• Clear, confident communication with senior stakeholders.
• Ability to design and manage service delivery processes.
• Comfortable with data, technology, and efficiency improvements.
• Strong client‑relationship and problem‑solving skills.
• Ability to manage multiple priorities in a fast‑moving environment.

This is a hybrid role and will require on-site presence 3 days per week. The salary ranges for this position vary depending on the geographic location and other factors such as experience, internal equity, market data, and job-related considerations. The range for this position is from $195,000 - $285,000, with offers contingent upon the various factors. The firm’s compensation strategy includes not just a base salary but also comprehensive benefits such as healthcare, paid time off, discretionary merit bonuses, life and disability insurance, retirement plans and tailored learning opportunities

Eversheds Sutherland (US) LLP is committed to promoting diversity and inclusion within our Firm and in the larger legal profession. We believe that diverse skills, knowledge and viewpoints make us a stronger firm. Eversheds Sutherland (US) LLP maintains a policy of affording all employees and applicants equal employment opportunities without regard to actual or perceived race, color, religion, sex (including pregnancy, childbirth, lactation and related medical conditions), sexual orientation, gender (including gender identity or expression or transgender status), national origin, age, disability, genetic information, marital or familial status, domestic violence victim status, ancestry, amnesty, citizenship status, ethnicity, military and veteran status, or any other characteristic protected by applicable law. Unlawful discrimination, harassment and retaliation will not be tolerated in any of the Firm’s offices or any other work-related setting. Qualified individuals with a disability may request a reasonable accommodation in order to apply for a position or to enable them to perform the essential functions of a position for which they are otherwise qualified. EEO.

Company Description

FSR Services, based in Humble, TX, specializes in both commercial and residential roofing solutions. With a range of services including shingles, tiles, TPO, EPDM, metal roofing, and preventative maintenance programs, FSR Services caters to homeowners, property managers, business owners, and more. Recognized with multiple BBB Awards of Excellence, the company is fully insured, OSHA-compliant, and maintains an "A" rating with the BBB. Backed by over 25 years of industry experience, FSR Services emphasizes quality, safety, and customer satisfaction in every project.

Role Description

This is a full-time, on-site role located in Humble, TX, for a Commercial Roofing Service Manager. The Service Manager will oversee daily operations, ensure excellent customer service, and manage roofing projects to completion. Responsibilities include coordinating repair services, leading a team of technicians, training staff, and ensuring compliance with safety guidelines and company standards. The role also involves monitoring project timelines, maintaining customer relationships, and addressing service-related concerns promptly and effectively.

Qualifications

• Strong skills in Customer Service and Customer Satisfaction to foster positive client relationships and ensure exceptional service quality.
• Experience in Operations Management and Training to ensure efficient service delivery and team development.
• Demonstrated proficiency in Team Leadership to guide and support team members, promoting collaboration and effectiveness.
• Excellent communication and problem-solving abilities to handle challenges and maintain high service standards.
• Familiarity with roofing systems and materials, along with safety regulations and industry standards, is highly beneficial.
• Ability to manage multiple projects and meet deadlines in a fast-paced environment.
• Bilingual in Spanish and English is a requirement.
• 5+ years of commercial roofing experience
• 5+ years in a supervisory or management role
• 2+ years in commercial roofing estimating
• Strong knowledge of flat roofing systems (TPO, PVC, Modified Bitumen, EPDM)
• Experience managing service crews and maintenance contracts
• Strong leadership and communication skills
• Ability to read plans, specs, and inspection reports
• Proficient in Microsoft Office (experience with CRM or roofing software preferred)

SUMMARY

This senior-level service role combines hands-on technical expertise with regional leadership responsibility. The position serves as the primary service and customer support contact for a defined region, balancing field-based service work with oversight, coordination, and performance management of service operations. The role plays a critical part in maintaining customer satisfaction, driving service quality, and ensuring efficient response and resolution across complex CNC environments.

RESPONSIBILITIES

• Serve as the main regional service contact, coordinating incoming service requests and assigning work to field personnel.
• Provide advanced technical support and troubleshooting for CNC equipment involving mechanical, electrical, pneumatic, hydraulic, and PLC systems.
• Support and mentor service engineers through field assistance, technical guidance, and localized training initiatives.
• Oversee open service issues, ensuring timely resolution, proper documentation, and customer communication.
• Prepare service estimates, manage service reports, and support billing and quality documentation processes.
• Conduct performance feedback activities, participate in interviews, and assist with ongoing training and development planning.
• Support machine installations, inspections, shipping coordination, and showroom equipment activities as needed.
• Perform regular safety and compliance audits related to service and facility operations.

QUALIFICATIONS

• Bachelor's degree required.
• Five to seven or more years of progressive service engineering experience with exposure to leadership or regional responsibility.
• Strong working knowledge of CNC systems, including mechanical, electrical, pneumatic, hydraulic, PLC, and programming fundamentals.
• Demonstrated ability to manage multiple priorities in fast-paced, field-driven environments.
• Proven customer-facing communication skills with a professional, solutions-focused approach.
• Strong organizational skills with attention to detail and follow-through.
• Proficiency with standard business software; experience with ERP or CRM systems is a plus.

BENEFITS

• Competitive base compensation with performance-based bonus opportunities.
• High-visibility regional leadership role with strong ownership and decision-making impact.
• Blend of hands-on technical work and leadership responsibilities for continued skill growth.
• Opportunity to work directly with customers and advanced CNC technologies.
• Comprehensive benefits package supporting long-term career stability.

WHO WE ARE

As the nation's largest producer of clean, carbon-free energy, Constellation is focused on our purpose: accelerating the transition to a carbon-free future. We have been the leader in clean energy production for more than a decade, and we are cultivating a workplace where our employees can grow, thrive, and contribute.

Our culture and employee experience make it clear: We are powered by passion and purpose. Together, we're creating healthier communities and a cleaner planet, and our people are the driving force behind our success. At Constellation, you can build a fulfilling career with opportunities to learn, grow and make an impact. By doing our best work and meeting new challenges, we can accomplish great things and help fight climate change. Join us to lead the clean energy future.

TOTAL REWARDS

Constellation offers a wide range of benefits and rewards to help our employees thrive professionally and personally. We provide competitive compensation and benefits that support both employees and their families, helping them prepare for the future. In addition to highly competitive salaries, we offer a bonus program, 401(k) with company match, employee stock purchase program comprehensive medical, dental and vision benefits, including a robust wellness program paid time off for vacation, holidays, and sick days and much more.

Expected salary range of $90,000 to $100,000, varies based on experience, along with comprehensive benefits package that includes bonus and 401(k).

Position is hybrid role, preferred reporting office location: 590 N. Oneida St., Glenns Ferry, Idaho 83623. 

PRIMARY PURPOSE OF POSITION

Manages and performs regional service center activities, including maintaining regional inventory and work order management systems, coordinating transportation logistics of large maintenance activities, supporting regional management site teams in daily tasks, and maintaining the regional inventory counts with execution of field maintenance activities.

PRIMARY DUTIES AND ACCOUNTABILITIES

• Region and Site work order management executer. Responsible to, maintain, improve, and develop procedures changes the inventory and tool management systems.
• Is responsible for maintaining, ordering, transporting, specifying spare parts, and planning logistics for the regional inventory management system.
• Coordinates action items regarding anything required for outage planning, critical inventory, and notification activities through the BSC supply.
• Manages service center activities, contractors, and staff.
• Provide back-up support to management and operations team as needed.
• Assists in managing land owner relations for the serviceable region.
• Performs all other duties and projects as assigned.

MINIMUM QUALIFICATIONS

• Bachelors Degree with 3+ years professional experience in the Power industry OR
• Associates Degree with 5+ years experience in the Power industry OR
• H.S. Diploma with 10+ years experience in the Power industry
• Familiar with order management system tools such as Maximo, Passport, Maintenance Connection, SAP, etc.
• Familiarity with warehouse / inventory systems management
• Strong knowledge of PC/desktop workstation and Microsoft Office tools
• Strong oral and written communication skills
• Ability to work independently
• Adaptable to quick paced, changing environment
• Knowledge of training processes preferred

PREFERRED QUALIFICATIONS

• Four-year degree in engineering, finance, project management
• Experience in Maintenance and/or Operations work management
• Previous Wind or Solar experience at managing a service center site or region.
• Six Sigma certification
• Experience managing land owner lease contract

About Diversified:

Diversified is a global leader in audio visual and media innovation, recognized for designing and building the world's most experiential environments. Our award-winning team specializes in delivering solutions for the most complex, large-scale and immersive installations. Serving a global clientele that includes major media organizations and retailers, sports and live performance venues, corporate enterprises, and government agencies, Diversified partners with clients to create spaces that bring people together and keep them coming back.

What to Expect:

At Diversified, we're on a mission to create a world without boundaries, where technology enables all people to connect and experience the moments that matter, wherever they choose to be. With clients spanning the globe and an exciting pipeline of projects across industries, Diversified offers more than just a job. We offer a career path with the flexibility to grow personally and professionally, wherever your ambitions take you.

As a Diversified associate, you'll dive headfirst into big, complex, and rewarding projects that push the boundaries of what's possible. Plus, you'll enjoy a flexible work environment, competitive compensation and benefits, and a culture that celebrates diversity and inclusion.

IF YOU CAN DREAM IT, YOU CAN DO IT AT DIVERSIFIED.

How You'll Contribute:
This Service Delivery Manager (SDM) be responsible for successfully representing and leading highly talented On-Site Audio-Visual Support Teams.

The SDM will manage on-site team personnel and act as a liaison to Diversified to ensure the employee feels part of Diversified while working on site daily at client location.

What You'll Do:

• 
  
  
• Manage U. S. On Site Audio Visual team personnel and act as liaison between the client and Diversified ensuring that employees feel they are part of Diversified while still working every day at client site.
  
  
• Responsible for the fulfillment of the client SOW requirements, as it relates to the talents and skills needed to deliver. Responsible for delivery of services with On Site personnel. Interview and place candidates for Service clients. Write and modify job descriptions, post, interview for skills and fit.
  
  
• Collaborate with internal stakeholders and customers to create standards for employee onboarding to deliver committed to On Site Services. Ensure employee logistics, set client expectations, hours of operations and manage overtime and billing. Oversee onboarding activities such as badging, security requirements, etc.
  
  
• Develop training plans to ensure team members are meeting their KPIs within client needs and committed SOW. Manage overall SLA compliance for service to monitor and track performance. Manage and Schedule operations to Ensure action items are being administered/performed timely and efficiently.
  
  
• Provide expertise in transforming client requirements into actionable operational trackable deliverables, be the Central point of reporting for service-related activity across the enterprise.
  
  
• SDM will provide insight/reporting of onsite activities. Host Bi-weekly, Monthly and Quarterly Business Reviews (QBRs) to present our SLAs, overall project(s) status, next quarter focus, areas that need attention.
  
  
• Develop ways for onsite team track metrics of the event production team in scheduling, forecasting, and reporting on capacity planning for both people and equipment requirements Identify needs and support creation of team structure as Services expands (supervisors, managers, team leads). Specific metrics such as number of meeting requests, break-fix cases and A/V room sweeps including client user survey comments are pulled from the client ticketing system and AV dashboards to show performance statistics for all Diversified AV technicians as well as all client sites with AV case requests globally.
  
  
• Ensure client satisfaction is maintained.
  
  
• Ensure proper accounting of resources, bill rates, utilization and tracking is in place.
  
  
• Provide insight, coaching and professional development to team to enhance knowledge and technical skills. Employee development and mentoring of professional goals for individual contributors.
  
  
• Contract Management for Internal Diversified Coordination & Deliverables.
  
  
• Risk Management and Issue tracking.
  
  

Physical Working Environment/Location:

• 
  
  
• On Site, Office - San Fransico or NY
  
  
• Role requires the ability to move 50-75lbs of equipment as needed.
  
  
• Travel/Mobility necessary
  
  

What You'll Bring:

Education/ Certifications:

• 
  
  
• Bachelor's Degree or equivalent
  
  
• Industry certifications such as ITIL, CTS, MS-Certs are an asset
  
  

Required Skills/Qualifications:

• 
  
  
• 5+ years in an Audio Visual/Video operations, Account management, Productions, Studio Operations Management, technology managerial role or similar is required.
  
  
• 5+ years of experience in onsite service delivery
  
  
• 2+ years management, leadership of onsite service personnel + P&L responsibility
  
  
• Familiarity with AV Systems and Meeting Support
  
  
• Experience with recruitment, employee management, and general HR concepts preferred.
  
  
• People leadership skills, technical capability, professionalism, self-motivation, self-discipline,
  
  
• focus and attention to detail.
  
  
• Working knowledge of SOWs, Contracts, Managed Services and Deliverables is a major asset.
  
  
• Experience working within a ticketing system and managing service tickets/incidents.
  
  
• Ability to shift quickly between tasks in a fast-paced environment.
  
  
• Ability to organize and schedule work & personnel effectively.
  
  
• Experience working in a corporate environment is an asset.
  
  
• Strong Microsoft Office skills are required (PPT, Excel especially).
  
  

Preferred Skills/Qualifications:

Industry certifications such as ITIL, CTS, MS-Certs

What We Offer:

Along with competitive compensation, you will be eligible for the following benefits:

• 
  
  
• Multiple medical plan options to suit your family's needs
  
  
• Dental (including orthodontic coverage) and vision plans
  
  
• Company paid Basic Life, AD&D, Short-Term and Long-Term Disability Insurance, and Employee Assistance Plan (EAP)
  
  
• Healthcare and Dependent Care Flexible Spending Accounts (FSA)
  
  
• 401k with Employer Match
  
  
• Paid Time Off and Paid Holidays
  
  
• Voluntary Benefits: Critical Illness, Hospital Indemnity, Accident Insurance, Pet Insurance, Homeowners and Auto Insurance, Supplemental Term and Dependent Life and AD&D, and Legal Services
  
  
• Commuter Benefits
  
  
• And much more
  
  

To learn more about becoming part of the Diversified team, visit us at our career siteor email us at .

Diversified is an equal opportunity employer committed to fostering an inclusive and diverse workplace. All aspects of employment will be based on job requirements, individual qualifications, merit, performance, and business need. We do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected characteristic under applicable law. We believe in fair and equitable hiring practices and strive to create an environment where all individuals feel valued and empowered.

If you require a reasonable accommodation to participate in the application or interview process due to a disability, please contact so we can assist you.

Our compensation ranges reflect the cost of labor across several US geographic markets. The pay details below range from our lowest geographic market up to our highest geographic market. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills and experience depending on the position offered, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits.

** Please note: applicants must hold U.S. Citizenship/Green Card to be considered for this role **

Role: IT Manager, Infrastructure Services

Compensation Range: $150,000-200,000 + Benefits

Location: Nashville, TN

Work Schedule: On-site 5 days per week

Industry: Retail

About the Role

Our client is a rapidly evolving, multi‑site organization in the retail/industrial sector and is seeking a Manager of Infrastructure Services to lead the overall strategy, operations, and continuous improvement of the company’s IT infrastructure.

This leader will oversee all core infrastructure functions, including networking, servers, storage, cloud services, end‑user computing, voice systems, and security, while partnering closely with a third‑party MSP for day‑to‑day delivery. The role requires a hands‑on, seasoned infrastructure professional who can operate as both a technical expert and a strong operational leader.

This is a high‑impact position with significant visibility across the organization and the opportunity to guide the company through major modernization and cloud‑migration initiatives.

Key Responsibilities

Infrastructure Leadership & Strategy

• Assess the organization’s infrastructure landscape and develop recommendations to strengthen stability, scalability, and performance.
• Provide regular updates to leadership on system health, risks, and improvement opportunities.
• Define and manage service levels, operational standards, and performance expectations across infrastructure services.

Team & Vendor Management

• Lead and mentor the Infrastructure team, overseeing workloads, performance, development, and resourcing.
• Manage and hold the third‑party MSP accountable for high‑quality delivery across support, network operations, and systems administration.
• Oversee vendor and contract management, including licensing, renewals, and selection of new partners.

Systems & Network Administration

• Direct the design, implementation, and maintenance of company‑wide infrastructure, including network, servers, storage, backups, cloud platforms, and voice systems.
• Ensure strong availability, disaster recovery readiness, and security controls across all infrastructure components.
• Partner with application and business teams to ensure infrastructure meets evolving technical and operational needs.

Operational Excellence

• Establish and monitor infrastructure KPIs, including uptime, performance, and service delivery metrics.
• Drive continuous improvement by applying industry best practices across configuration, monitoring, patching, and lifecycle management.
• Resolve operational and technical issues, addressing root causes across people, processes, and technology.

Cross‑Functional Collaboration

• Partner with leaders across IT and the business to support project delivery, integrations, and system enhancements.
• Provide technical consulting and guidance on major organizational initiatives.
• Assist in developing and managing the infrastructure budget and capital planning.

Qualifications

Required

• Bachelor’s degree in Computer Science, Information Systems, or related field.
• 10+ years of experience in IT infrastructure spanning networking, servers, storage, cloud, and end‑user computing.
• At least 3 years of experience managing technical teams in an enterprise environment.
• Strong understanding of LAN/WAN architectures, server technologies, virtualization, storage systems, wireless, and endpoint technologies.
• Experience managing MSPs, vendors, contracts, and licensing.
• Advanced proficiency with Microsoft tools including MS Office, Outlook/Exchange, and general project‑management applications.
• Excellent communication and interpersonal skills — able to work effectively with both technical and non‑technical stakeholders.
• Ability to convey complex technical concepts in a clear, concise manner and provide effective training where needed.

Preferred

• Experience supporting a distributed, multi‑site environment.
• Knowledge of cloud platforms (Azure preferred) and hybrid infrastructure models.
• Familiarity with ITIL practices and service‑management workflows.

Working Environment

• Standard office environment with occasional travel to distributed sites.
• Fast‑moving, transformation‑focused organization with opportunities for major impact and leadership visibility.

Job Title: IT Manager, Infrastructure Services

Location: Nashville, TN

Job ID #: 510786663

We are seeking a proactive, self-sufficient Service Delivery Manager to join the OSI Engineering team. This role supports Managed Services for a key client (a leading global consumer device company) and plays a critical role in ensuring seamless delivery across recruiting coordination, onboarding, and ongoing workforce operations.

The Service Delivery Manager serves as a central point of coordination between clients, candidates, recruiters, and internal stakeholders. This individual ensures a smooth candidate experience, timely execution of deliverables, and strong operational alignment in a fast-paced environment.

What You’ll Do:

• Coordinate interview scheduling between candidates, recruiters, and client stakeholders (in-person and virtual).
• Collect, organize, and communicate interview feedback from clients and internal teams.
• Support offer generation and facilitate offer acceptance processes.
• Manage contractor onboarding and offboarding, ensuring a smooth and compliant transition.
• Submit resumes to clients and track candidate progress through the recruitment lifecycle.
• Compile candidate shortlists and support hiring managers in hiring decisions.
• Revise and maintain job descriptions as needed.
• Partner with managers to assess current and future hiring needs.
• Partner with managers to gather performance feedback
• Manage a high volume of deliverables while maintaining accuracy and attention to detail.
• Proactively follow up on action items and maintain clear communication with all stakeholders.
• Build and maintain strong relationships with internal teams, clients, and external partners.
• Serve as a remote manager to team, facilitating quarterly check ins, compliance with policies and procedures, delivering performance feedback, etc
• Support additional project-based and operational tasks as required.

What We’re Looking For:

• 3–5 years of experience in recruitment coordination, service delivery, or workforce operations.
• Experience working with Applicant Tracking Systems (ATS); Bullhorn experience strongly preferred.
• Strong verbal and written communication skills with the ability to interact confidently with candidates, clients, and leadership.
• Proven ability to multitask, prioritize, and manage competing deadlines.
• Comfortable working in fast-paced, ambiguous environments.
• Strong attention to detail with excellent note-taking and documentation skills.
• Ability to handle pressure, conflict, and shifting priorities with professionalism.
• Demonstrated ability to deliver a positive candidate experience.
• Proficiency in Slack, Microsoft Excel, Microsoft Office/Office 365, and Microsoft Teams.
• Experience working in a MacOS environment preferred.

Location & Schedule:

• Remote position with availability required Monday–Friday, 8:30 AM–5:30 PM Pacific Time.
• Position is based in Austin, TX.
• Must be available to go onsite and visit the client office in Austin with short notice as needed.

Salary Range:

• $70,000–$80,000, depending on experience (DOE).

Psychiatric Services Lead RN

We are helping people overcome. Join us.

The Psychiatric Services Lead Registered Nurse at Hope Network provides essential nursing services across multiple programs, ensuring alignment with program needs and model fidelity. This role combines strong psychiatric assessment and intervention skills with a Recovery-Based approach to support individuals in achieving wellness and independence.

Working collaboratively with psychiatrists and other providers, the Lead RN coordinates psychiatric and medical care, manages medication monitoring and supplies, and promotes trauma-informed, person-centered, and culturally competent practices. In addition to clinical duties, the Lead RN oversees nurse scheduling, manages UKG and Compass systems, and conducts annual evaluations for assigned nursing staff.

Why Join Our Team?

• Medical, Vision, & Dental Care
• 403(b) Retirement Plan
• Educational Reimbursement
• Career-Pathing
• Paid Training
• Employee Referral Bonus
• Generous Paid Time Off

What You'll Do:

• Provide on-call nursing services 24/7 and respond to emergencies in Residential and Crisis Residential settings.
• Deliver exceptional customer service to both internal and external stakeholders.
• Oversee each person's individualized recovery process by supporting health management and clinical treatment.
• Document all care, contacts, and services provided within required timeframes.
• Provide or assist with medical and nursing care across various settings, including community-based environments.
• Participate in developing Treatment Plans and assist persons served in setting and achieving health-related goals.
• Identify and respond to medical or psychiatric crises using appropriate clinical interventions.
• Manage and monitor pharmaceuticals and medical supplies within the program.
• Conduct health screenings, perform health assessments, and oversee medication administration and monitoring.
• Prepare reports and support internal and external audits as required.

Anticipated Work Schedule:

Monday-Friday: 9AM-5PM

Qualifications:

• Registered Nurse or Bachelor Science in Nursing
• State of Michigan RN Licensure
• Maintain a valid motor vehicle operator license with driving records acceptable according to Hope Network policy.
• Preferred four or more years of psychiatric nursing experience.

Our Commitment to Inclusion

Our strength lies in our diversity-empowering us to meet the unique needs of over 34,000 individuals we serve each year. We are proud to be an Equal Opportunity Employer and value the diverse perspectives that each team member brings to our mission.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Service Coordinator

Tulsa, OK | Full-Time | Permanent Opportunity

We are partnering with a leading distributor of industrial process control and pressure protection solutions serving the Southwest region of the United States, including Texas, Oklahoma, Western Arkansas, and New Mexico.

They are seeking a Service Coordinator to join their Valve Services division in Tulsa. This role is ideal for someone who thrives in a fast-paced environment and enjoys supporting customers, technicians, and internal teams to ensure smooth service operations.

As a Service Coordinator, you will play a key role in coordinating mechanical repairs, managing service orders, and providing exceptional customer support while ensuring projects move efficiently from quote to completion.

What You’ll Do

• Serve as a professional and responsive point of contact for internal teams and external customers
• Prepare quotes and coordinate scheduling for repair services
• Manage service orders to ensure efficient turnaround and accurate documentation
• Research and source parts required for repair quotes
• Request and manage vendor quotes and purchase orders
• Support technicians with quoting, parts research, and administrative tasks
• Generate accurate invoices and compile supporting documentation
• Maintain organized records for service orders and repair documentation
• Assist with counter sales coverage when needed
• Help ensure targeted sales margins are achieved
• Travel occasionally for training, meetings, or operational support
• Maintain a strong customer-first mindset while balancing multiple priorities

What We’re Looking For

• Experience in customer service, service coordination, or inside sales
• Strong organizational and multitasking abilities
• Excellent communication and interpersonal skills
• Self-motivated with the ability to work independently
• Ability to remain professional and composed in high-pressure situations
• Basic understanding of supply chain or accounting processes

Preferred Qualifications

• Experience with Order Management systems (SAP a plus)
• Proficiency with MS Excel and CRM systems (Dynamics preferred)

Work Environment & Requirements

• Ability to communicate clearly in English (written and verbal)
• Comfortable working in a team-oriented environment
• Ability to operate standard office equipment
• Ability to wear required Personal Protective Equipment (PPE)
• Ability to lift up to 25 lbs

Why This Opportunity?

This is a great opportunity to join a respected organization in the industrial services sector where you can build valuable experience in service operations, customer engagement, and technical coordination while supporting a high-performing team.

If you’re interested or know someone who might be a great fit, feel free to connect or message me directly.

The Service Manager at RWE Design Build leads and actively supports our Service Department, which includes service requests and labor. This role is both leadership-focused and hands-on, responsible for managing service operations while also performing skilled service and repair work as needed.

Key Responsibilities:

Service Management

● Lead, supervise, and support service work in daily operations

● Manage schedules, job assignments, and resource allocation to ensure timely service delivery

● Update and improve service methods to increase efficiency, quality, and consistency

● Create and present regular service reports to senior management

Customer & Client Relations

● Develop service proposals, estimates, and service contracts for clients

● Maintain strong customer relationships and ensure high levels of satisfaction

● Respond promptly to service requests, issues, and complaints

● Identify customer needs and recommend appropriate solutions

Hands-On Service Work

● Perform general handyman and service work as needed, including (but not limited to):

○ Minor carpentry, drywall, and painting

○ Basic plumbing and electrical repairs

○ Door, hardware, and fixture repairs

○ Cage and kennel installation

○ Troubleshooting and general maintenance tasks

○ Maintaining a clean, organized, and hazard-free job site

● Assist technicians in the field on complex or time-sensitive jobs

● Ensure all work meets company quality standards and safety requirements

Operational Oversight

● Ensure service jobs are completed on time, within scope, and to client expectations

● Coordinate materials, tools, and equipment for service work

● Enforce safety procedures and company policies on all job sites

Requirements:

• Minimum of 2 years of experience in a similar role
• Solid knowledge of the commercial construction process
• Experience managing at least 2 employees.
• Excellent communication skills
• Strong time management skills
• Must be authorized to work in the United States without current or future employer sponsorship.

Benefits:

• Medical
• Dental
• Vision
• 401K w/ company match
• PTO
• Paid holidays

Recruiter/Agency Policy:

RWE Design Build is not accepting submissions from outside recruiters or staffing agencies for this position. Any unsolicited resumes sent to RWE Design Build or its employees will be considered the property of RWE Design Build, and no placement fees will be paid.

Location: New Mexico – The Land of Enchantment 

Known as “The Land of Enchantment,” New Mexico offers a dry, sunny climate, inspirational landscapes, and a vibrant culture. As New Mexico’s premier full-service commercial solar installer, we provide high-quality, affordable electrical and renewable energy solutions for both private and public sector clients. 

We are currently seeking a skilled Service Electrician who excels at troubleshooting, documenting work, and managing service jobs from start to finish. If you are self-motivated, detail-oriented, and take pride in delivering professional electrical service, we would love to hear from you. 

More Than Just a Job — It’s a Passion. 

Duties & Responsibilities 

• Perform electrical service, maintenance, and repair work on commercial electrical systems, including solar PV systems, EV chargers, and service equipment. 
• Troubleshoot electrical issues efficiently and accurately, identifying root causes and implementing code-compliant solutions. 
• Manage service jobs from start to finish, including:  
• Reviewing work orders and job scopes 
• Gathering required materials and tools 
• Creating parts and materials lists 
• Coordinating job logistics and timelines 
• Properly install, repair, and service electrical systems according to manufacturer specifications, job requirements, and NEC standards. 
• Complete all work in compliance with the National Electrical Code (NEC) and local jurisdiction requirements. 
• Accurately document work performed, materials used, and job status using written reports, email, and the company’s project management system. 
• Communicate clearly and professionally with customers, project managers, inspectors, and internal teams. 
• Ensure all work is completed in a professional manner with a strong focus on quality, safety, and customer satisfaction. 
• Coordinate inspections as required and ensure projects pass all jurisdictional requirements. 
• Maintain a clean, organized, and safe work environment at all times. 
• Work independently with minimal supervision in a fast-paced service environment. 
• Demonstrate reliability, professionalism, and a strong work ethic on a daily basis. 

Qualifications & Requirements 

• Valid New Mexico Journeyman Electrician License (EE98J) required. 
• Minimum 5+ years with license and commercial electrical experience (service experience strongly preferred). 
• Solar and EV charging experience is a plus but not required. 
• Strong troubleshooting and problem-solving skills. 
• Ability to read and interpret blueprints, schematics, and electrical drawings. 
• Excellent written and verbal communication skills, especially for documentation and reporting. 
• Must own a current NEC Code Book. 
• Must own all required hand tools, power tools, and tool belt. 
• Ability to lift up to 80 lbs and perform the physical requirements of the job. 
• Professional appearance and customer-focused demeanor. 
• Valid driver’s license with a clean driving record. 
• Must pass a background check and drug test. 

Compensation & Benefits 

• Pay: DOE / $40-$55 per hour, based on experience and licensing 
• Employment Type: Full-Time or Part-Time 
• Benefits (Full-Time):  
• Health Insurance 
• Paid Time Off (PTO) 
• Additional benefits available 

Compensation details: 832 Yearly Salary

PIb078b7eef476-31181-39958155

Desired Location of Candidate:

1. Bethlehem, PA
2. Graham, NC
3. Shelby Township, MI

Summary:

This is a hands-on operational leadership role intended for a high-performing Service Manager, Branch Manager, Regional Manager, or similar operator who is ready to grow into a Director-level position. The company is seeking a roll-up-your-sleeves leader who can step in, standardize execution, implement KPIs, and drive performance across multiple service locations while being developed into a long-term Director of Parts & Service.

The Director of North America Parts & Service will have direct operational accountability for the performance of the aftermarket organization across North America, with a strong focus on execution, structure, and scalable growth. Reporting directly to the Global COO, this is not a matrix influencer role — it is a true operator position with ownership of results and the opportunity to grow with the business.

Duties and Responsibilities

• Lead the North American Parts & Service operations with accountability for operational performance and execution

• Drive aftermarket revenue growth and improve parts and service gross margins

• Establish and standardize KPIs, operating rhythms, and execution discipline across all service sites

• Strengthen inventory management, warehouse efficiency, and working capital performance

• Improve service responsiveness, technician utilization, and first-time fix performance

• Manage service backlog, work order flow, and overall service throughput

• Expand recurring revenue through service programs, contracts, and aftermarket initiatives

• Provide structure and leadership to site-level managers and service teams across multiple locations

• Support operating budgets, resource allocation, and performance reporting cadence

• Partner with senior leadership on North American aftermarket strategy and operational scaling

• Provide input on parts pricing, labor rates, and service program structure

Qualifications

• 10–15+ years of experience in parts, service, aftermarket, equipment, dealership, rental, or field service operations

• Background as a Service Manager, Branch Manager, District Manager, Regional Manager, or similar operational leader

• Strong understanding of field service operations, technician teams, and service economics

• Experience managing multi-site service, parts, or aftermarket environments

• Working knowledge of inventory strategy, warehouse operations, and service KPIs

• Financial awareness around margins, labor utilization, and operational budgeting

• Proven track record of execution, process improvement, and operational leadership

• High accountability, growth mindset, and desire to step into a Director-level leadership role over time

Travel: 30–50% travel: Texas, Pennsylvania, North Carolina, Michigan

Facility Location

NATIONAL EEO SVC FACILITY

5405 CYPRESS CENTER DR STE 330

TAMPA, FL 33609-1026

This is NOT a remote position.

Position Information

NON-SCHEDULED DAYS: SAT/SUN

HOURS: 08:00 AM to 05:00 PM EST

BENEFIT INFORMATION: The salary will be based on previous experience, salary history, and current Postal pay policies. We offer excellent benefits including health insurance and annual leave.

Functional Purpose

Reviews and analyzes Equal Employment Opportunity (EEO) complaint files; serves as Contracting Officer's Representative for outsourcing services.

DUTIES AND RESPONSIBILITIES

1. Assigns cases to and coordinates the activities of independent contractors who provide pre-complaint counseling and/or mediation services. Reviews reports for legal sufficiency and authority settlement agreements reached at the pre-complaint counseling stage and monitors compliance with those agreements.

2. Reviews DRS (Dispute Resolution Specialist) Inquiry Report to determine sufficiency for acceptance and dismissal. Processes formal complaints of employment discrimination and related amendments and consolidations for acceptance and dismissal through application of Equal Employment Opportunity Commission regulations and case law. Responds to appeals of final agency decisions dismissing complaints.

3. Assigns cases to and coordinates the activities of independent contractor EEO investigators. Reviews investigative plans, and draft and completed EEO investigations to ensure compliance wtih national quality standards and regulatory timelines.

4. Coordinates and reviews the work of independent contractors preparing draft final Agency decisions on the merits of EEO complaints. Issues final agency decisions on the merits of EEO complaints on behalf of the Postal Service and responds to appeals of these final agency decisions. Reviews decisions issued by EEOC Administrative Judges on the merits of EEO complaints and issues Notices of Final Action, either implementing or appealing those decisions. Assists in responding to appeals of Notices of Final Action.

5. Develops and provides EEO training to EEO service providers, Area, and District personnel. Assists in the development and delivery of training or skills development sessions for newly selected Investigative Services Office) Analysts.

6. Provides guidance and technical advice concerning the EEO complaints process and Postal Service regulations, policies, programs and procedures to independent contractors. Provides guidance concerning EEO issues to Area and District personnel.

7. Interacts as necessary with EEO Compliance and Appeals, the Law Department, postal management, EEOC District and Field Offices, and the EEOC's Office of Federal Operations with respect to the procedures for processing pending EEO complaints.

The United States Postal Service has the following excellent and challenging employment opportunity for highly motivated and innovative individuals. Successful candidates must demonstrate through a combination of education, training, and experience the following requirements:

Requirements

• Knowledge of contracting procedures is sufficient to function as a Contracting Officer Representative.
• Ability to develop and provide EEO training.
• Ability to provide technical advice and assistance to independent contractor Equal Employment Opportunity (EEO) investigators, district, area, and headquarters personnel.
• Ability to analyze data related to EEO complaint processing including trend analysis on case processing time frames, utilizing a computerized database and spreadsheet software.
• Ability to coordinate and oversee the work of EEO service providers including independent contractor EEO counselors, mediators, investigators and final agency decision writers.
• Knowledge of the statutes, regulations, case law, administrative procedures and Postal Service policy pertaining to equal employment opportunity (EEO) complaints sufficient to manage and process informal and formal complaints.

Reimbursement of relocation expenses will NOT be authorized

Qualified applicants must successfully pass a pre-employment drug screening to meet the U.S. Postal Service's requirement to be drug free.

Applicants must also be a U.S. citizen or have permanent resident alien status.

Job Summary:

Position will primarily support the program administrators by preparing, facilitating, recording, and compiling meeting minutes for the HUD Capacity Building Grant Coalition.

Additional duties may include assisting with scheduling, follow-up communications, and organizing related documentation.

Ability to work independently and manage time effectively, prior experience supporting public health or government programs is a plus.

We are looking for someone with strong Project Management skills.

Essential Functions

• Essential functions are fundamental, core functions common to all positions in the class series and are not intended to be an exhaustive list of all job duties for any one position in the class. Since class specifications are descriptive and not restrictive, incumbents can complete job duties of similar kind not specifically listed here.
• Monitors, evaluates, collects and analyzes program data. Provides technical assistance and recommends course of action.
• Prepares interpretative reports of program goals and objectives, provision of services and programs/services ability to meet standards and regulations.
• Participates in developing policies, regulations, forms, proposal requests, implementing new procedures, monitors, develops, reviews, updates, negotiates contracts, and/or prepares grant applications.
• Analyzes problems, applies policy to problem situations, responds to requests for information and questions regarding services.
• Assists as consultant, coordinator/liaison for special programs and/or projects.
• Assesses impact of proposed rules on current operations financially and programmatically.
• May supervise professional staff engaged in monitoring functions, special projects and/or clerical staff performing record keeping functions.

JOB REQUIREMENTS

Applicants must have education, training and/or experience demonstrating competence in each of the following areas:

1 . Three years' experience in health or human services work such as applying theories, principles, laws and practices of health or human services programs and services that assist with and improve life for individuals, families, or communities such as financial support, employment, unemployment, housing, health care, disease preventlon, substance abuse, child protective services.

2. Six months experience in health or human services program administration such as overseeing and directing the development, implementation and evaluation of health or human services programs and services; planning and establishing short- and long-range program goals and objectives. Providing advice to other agency organizational units through consultation.

3. Six months experience in developing policies or procedures.

4. Six months experience in interpreting laws, rules, regulations, standards, policies, and procedures.

5. Six months experience in narrative report writing.

We are seeking a Field Service Technician to provide on-site technical support for beverage manufacturing and packaging equipment at customer facilities nationwide. This role requires extensive travel (approximately 80% nationally) and hands-on expertise supporting installation, maintenance, troubleshooting, and repair of production equipment in fast-paced manufacturing environments.

The ideal candidate is mechanically and electrically skilled, customer-focused, and comfortable working independently while representing the company in the field.

Key Responsibilities

• Install, commission, troubleshoot, and service beverage manufacturing and packaging equipment at customer sites nationwide
• Diagnose and resolve mechanical, electrical, pneumatic, and control system issues to minimize downtime
• Perform preventive maintenance, upgrades, and retrofits on production equipment
• Support equipment startups, line optimizations, and changeovers
• Train customer operators and maintenance personnel on equipment operation and basic troubleshooting
• Accurately document service activities, findings, and recommendations
• Coordinate with engineering, sales, and customer support teams to resolve complex issues
• Maintain compliance with safety, quality, and sanitation standards in food and beverage environments

Required Qualifications

• Technical degree, certification, or equivalent hands-on experience in mechanical, electrical, or industrial maintenance
• 3+ years of field service or maintenance experience in manufacturing or packaging environments
• Strong mechanical and electrical troubleshooting skills
• Ability to travel nationally up to 80%, including overnight and weekend travel as required
• Ability to work independently and manage service schedules effectively
• Strong customer service and communication skills
• Valid driver’s license

Preferred Experience

• Experience supporting beverage, food, or packaging equipment (filling, capping, labeling, conveying, bottling, or canning systems)
• PLC troubleshooting experience (Allen-Bradley, Siemens, or similar)
• Experience with pneumatic and hydraulic systems
• Familiarity with GMP, food safety, and sanitation requirements
• Experience with OEM or integrator service organizations

Benefits

• Medical
• Dental
• Vision
• 401K
• Paid Holiday
• Paid Vacation
• Company Credit Card
• Bonus
• Per Diem
• Travel Pay