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Embedded Software Engineer – Engine Controls GTM/AUTOSAR CDD development

Auburn Hills, MI

Full time Role

Customer wants Engineer having experience on Engine CDD Development using GTM timer module such as knock detection windows, spark control, fuel injector control, misfire detection, and manifold air pressure sensing.

Must to Have

• Experience with Infineon Generic Timer Module (GTM) for engine timing control.

• Understanding of digital signal processing concepts used in knock detection algorithms.

• Experience with AUTOSAR MCAL configuration using EB Tresos.

Key Responsibilities

• Develop Complex Device Drivers (CDD) for gasoline Engine Control Module (ECM/PCM) functions on ECU platform.

• Implement software for engine sensing and actuation including crank/cam position, engine speed, and direction detection.

• Support development of engine control features such as knock detection windows, spark control, fuel injector control, misfire detection, and manifold air pressure sensing.

• Implement above timing features using GTM-based timing and signal processing logic using modules such as TIM, TOM, ATOM.

• Integrate CDD logic with AUTOSAR BSW modules including NvM, RTE, OS, Digital IO, and Diagnostics.

• Support AUTOSAR BSW integration and ECU software architecture implementation.

• Work with MCAL drivers and support integration activities using EB Tresos Studio (modules such as ADC, DSADC, MCU, FEE, DMA, IRQ).

• Develop and debug software on Infineon AURIX TC38x microcontrollers.

• Support ECU software integration, testing, and debugging using Lauterbach Trace32 and ETAS INCA tools.

• Work closely with calibration, system, and hardware teams to support engine control feature development.

• Support issue analysis and root cause debugging during integration and validation phases.

Required Skills

• Strong Embedded C programming experience.

• Experience with ECM/PCM gasoline engine control software development.

• Hands-on experience in AUTOSAR BSW integration and CDD development.

• Experience with Infineon AURIX TC3xx (TC38x) microcontroller platform.

• Knowledge of engine sensing interfaces such as cam/crank sensors and injector/spark control mechanisms.

Who we are:

Ellis Brooklyn is an award-winning, sustainable fragrance brand. Since 2015, we've been creating fine fragrances from a different perspective, focusing on modern innovations, quality ingredients and a modern approach to our everyday fragrances. We are looking for a hungry, pop culture aware and analytical marketer who loves driving pop culture conversations.

Who You Are:

As the Director of Ecommerce and Growth Marketing, you are a innovative, analytical marketer. You will help drive and lead the ideation, planning, and execution for Ellis Brooklyn's digital channels including DTC, Amazon and TikTok Shop. You’ll spearhead collaboration across key stakeholders from Influencer, Events, Creative and Ecommerce teams to ensure we’re hitting our company targets.

You will report and work directly with the Founder-CEO. This position directly manages an ecommerce manager and digital/growth marketing associate. Depending on skill set and experience, this role would also manage the digital brand marketing team: associate director, senior manager, associate manager and coordinator.

Customer Journey Architecture & Personalization: 

• Design and implement dynamic user journeys based on customer segmentation
• Build sophisticated personalization logic that consider things like health assessment responses and severity scores, price sensitivity indicators, acquisition channel and intent signals
• Create adaptive site experiences that evolve based on user actions

Digital Commerce Leadership

• Oversee all aspects of Ellis Brooklyn's Shopify storefront - site strategy, UX, and performance.
• Lead UX research including user interviews, journey mapping, and usability testing
• Build and operationalize a rigorous CRO experimentation framework, including A/B and multivariate testing across PDPs, landing pages, offers, and funnels.
• Partner with design, product, and development to launch and QA rapid tests that improve conversion, AOV, and subscriber growth.
• Direct all three digital channels: Ecommerce, Amazon and TikTok Shop
• Develop dashboards and analytics pipelines (GA4) to track site performance and surface actionable insights.

Growth Strategy & Performance

• Own Ellis Brooklyn’s growth model: CAC, LTV, retention, and revenue efficiency.
• Design, execute, and continuously optimize a full-funnel acquisition strategy across paid, organic, and referral channels (Meta, Google, TikTok, SEO, affiliates, influencers).
• Build or leverage multi-touch attribution (MTA) models to understand true channel contribution and guide spend decisions.
• Lead creative and funnel testing programs that connect brand storytelling with measurable conversion outcomes.
• Partner with finance to forecast revenue, allocate budgets, and model payback periods and channel ROI.

Lifecycle & Retention

• Lead lifecycle and CRM strategy (email, SMS, loyalty) to nurture customers throughout their fragrance journey.
• Partner with outside agency to optimize flows, segmentation, and personalization for retention and repeat purchase.
• Integrate retention insights into product roadmap, content strategy, and customer experience.

Leadership & Cross-Functional Collaboration

• Lead and inspire a cross-functional team of marketers, growth analysts, and agency partners.
• Collaborate closely with Creative, Product, and Operations to ensure alignment on campaigns, launches, and site priorities.
• Foster a data-driven, test-and-learn culture while maintaining brand integrity and emotional resonance.
• Communicate results and insights with clarity to executive leadership, translating performance data into strategic decisions.

The Ideal Candidate

• 8–10+ years in DTC e-commerce and growth marketing, ideally in beauty or wellness, with a proven ability to align channel strategy and daily priorities to overarching company goals and KPIs.
• Proven success scaling a digital brand through efficient CAC, high retention, and data-driven experimentation.
• Deep understanding of Shopify, GA4 and lifecycle platforms (Klaviyo or similar) with a track record of leading testing that drives meaningful conversion and AOV gains
• Expertise with performance channels (Meta, Google, TikTok) and emerging growth tactics (SEO, affiliates, influencer amplification). Understanding Amazon, DTC and TikTok channels and how they feed each other.
• Perform to the company's budgets and chase into goal as necessary.
• Analytical and strategic problem-solver with strong quantitative acumen and creative intuition that translates insights into clear, actionable plans
• Exceptional communicator and leader who can simplify complexity, build cross-functional alignment, and lead with warmth, clarity, and accountability.
• Passionate about fragrance and beauty a plus!

Compensation & Benefits

• Competitive base pay ($140-165k) + annual performance bonus
• Health, dental, and vision insurance
• 3 weeks paid vacation
• sick days
• 401k

Our Financial Services client is seeking a Lead Product Manager to join their team for the next 6 months, 40 hours/week. This role is hybrid onsite 3 days a week in New York, NY.

Role Summary
The Lead Product Manager for the Enterprise Communications Platform is responsible for owning, evolving, and scaling the systems that power millions of customer touchpoints across email, SMS, and push notifications. This role drives the multi-year platform strategy, roadmap, and governance framework that enables Marketing and cross-functional teams to deliver personalized, compliant, and coordinated customer journeys. This is a platform-focused product leadership role centered on technical depth, customer-centric thinking, and strong cross-functional execution.
 

Top Must Have Skills

7+ years of product management experience within MarTech, digital platforms, or customer experience technology
Hands-on experience with Adobe Campaign, Adobe Journey Optimizer, or similar enterprise communication platforms
Proven ownership of digital platforms or enterprise capabilities serving multiple stakeholders
Strong understanding of data-driven communications, event triggers, and personalization frameworks
Experience operating within regulated environments (Financial Services preferred), including TCPA, CAN-SPAM, and CCPA/GDPR
Demonstrated success building A/B testing and multivariate testing capabilities into communication flows
Ability to translate complex technical concepts for non-technical audiences and vice versa

Additional Qualifications

Experience driving platform strategy, roadmap development, and backlog management
Strong partnership skills with Engineering, Marketing, Data, Operations, Compliance, and Legal teams
Ability to balance platform stability, technical debt, and high-impact capability delivery
Experience defining technical requirements, data models, and acceptance criteria
Strong communication, documentation, and stakeholder management skills
Ability to lead initiatives independently from concept through delivery
A mindset for building reusable, scalable solutions that reduce operational friction

Responsibilities
Platform Strategy and Roadmap

Own the multi-year roadmap and enhancement backlog for Adobe Campaign and Adobe Journey Optimizer
Advance the organization from transactional messaging to integrated, multi-channel journeys
Prioritize scalable enhancements that support multiple lines of business
Balance long-term platform health, stability, and technical debt with high-impact capability delivery

Data and Architecture

Partner with Data Engineering to define event triggers, data structures, and personalization models
Translate business needs into technical requirements and clear acceptance criteria
Ensure the platform can support increasingly dynamic, real-time, and responsive communications

Governance and Standards

Establish standards for reusable templates, fatigue rules, and cross-channel frequency management
Define and govern data elements, event triggers, and communication logic
Collaborate with Compliance and Legal to ensure regulatory and privacy alignment

Execution and Adoption

Lead quarterly planning and backlog refinement across cross-functional teams
Monitor platform performance and identify optimization opportunities
Champion adoption of Adobe Campaign and Adobe Journey Optimizer across the organization
Develop and deliver training, documentation, and best practices
Serve as the primary point of contact for Adobe partnership discussions, including new product releases

How You Will Stand Out

You are a Translator: Able to clearly communicate Adobe workflow logic to business partners and articulate business goals to technical teams
You are a Builder: You create roadmaps rooted in customer pain points and data insights, not just by inheriting existing plans
You Value Simplicity: You prioritize durable, reusable capabilities that empower Marketing Operations and reduce bottlenecks

In this position, you may have access to client or customer systems, confidential and/or proprietary information or data, including financial information. This position is onsite and requires you to work closely with other individuals in a collaborative team environment.

Benefits

Company: Barton Malow Builders

Job Location: Charlotte, NC

Position: Construction Senior Project Manager – Healthcare Market

OVERVIEW

Barton Malow is seeking a project manager to join our growing healthcare construction market across the Greater Charlotte region.

Barton Malow is redefining what it means to be a healthcare construction partner. With decades of national experience, we deliver innovative, patient‑focused facilities ranging from community hospitals and academic medical centers to specialty clinics and research environments. We understand that every healthcare project is more than a building—it’s a place where care is delivered and healing happens.

By combining proven expertise with Lean practices and an unwavering commitment to safety and quality, we create high‑performing spaces that support the future of care. Whether constructing new facilities or renovating active, occupied environments, Barton Malow provides healthcare construction solutions built on excellence, efficiency, and trust.

KEY JOB RESPONSIBILITIES:

Procurement

• Develop bidders list, including ability to analyze information in CPS and be aware of local market capabilities
• Develop overall bidding strategy for project
• Manage distribution of bidding documents and tracking of bidders, including solicitation of bidders and management of data within CPS
• Organize and conduct pre-bid meetings
• Manage bidder question process
• Manage development of work scopes and mentor others on their creation
• Develop front end documents for bidding based on project needs and requirements of owner contract
• Receive/evaluate bids and conduct post-bid reviews
• Write subcontracts, both standard subcontract orders and more complex types such as professional services or design-assist

Planning

• Initiate setup of a complex project schedule and creation of activities and logic, with no/little assistance on durations and schedule flow.
• Develop site logistics plans in conjunction with superintendent
• Set up a multi-element cash flow and manpower projection analysis at varying stages of the project
• Prepare constructability reviews to determine completeness of documents
• Review estimates prepared by preconstruction group for potential scope holes
• Initiate set up of jobsite, including mobilization of trailer and setup of jobsite staff

Field Operations

• Establish and oversee the safety plan at the jobsite; set safety culture at jobsite
• Ensure punchlist process is completed in a timely manner
• Assist with management of labor relations with field personnel, including interactions with unions
• Implement emergency crisis procedures and ensure staff is appropriately trained
• Manage owner equipment coordination process
• Facilitate Mechanical/Electrical overhead coordination or BIM process

Cost Management

• Create and manage general conditions budget. Monitor and update projections monthly
• Establish non-reimbursables based on interpretation of contract; work to minimize their usage
• Set up trade budget structure and log into Prolog
• Review budget entries of others and evaluate reports for accuracy
• Regularly monitor project costs and effectiveness of change management process
• Oversee creation of cost items in prolog and issuance to contractors
• Assist with processing changes to owner agreement
• Support job-site cash management, including monitoring of job profitability and timeliness of payment

Management

• Facilitate meetings with the project team
• Ensure RFIs and submittals are being appropriately processed by the engineering staff
• Ensure office procedures are implemented, including filing system, correspondence formats, start-up documents, closeout documents, and archiving
• Manage ultimate agency acceptance of the project, including serving as an interface to code officials
• Involvement in seeking repeat and new business sales
• Assist with response to RFPs and preparation of presentations for new projects
• Manage job relations and communication needs with the Architect/Engineer

REQUIRED KNOWLEDGE, EDUCATION, EXPERIENCE, SKILLS, AND ABILITIES:

• Bachelor’s degree in civil engineering, Construction Management or a related discipline
• 6 + years’ experience in GC/CM Construction Management
• Healthcare construction experience, ideally projects $10 million+
• Strong verbal and written communication skills
• Ability to support projects across the Greater Charlotte Region

HCLTech is looking for a highly talented and self- motivated Sr Java Architect role to join it in advancing the technological world through innovation and creativity.

Job Title: Sr Java Architect role

Req ID: 73747

Position Type: Full-time

Location: Raleigh, NC

Onsite: Onsite

Experience level:

15+ yrs

Job Description:

Must have skills:

Extensive experience in Java based enterprise application architecture

Strong expertise in API design and enterprise integrations

Strong experience in Microservices based development and domain driven design

Proven experience architecting solutions on AWS

Experience with workflow orchestration and event driven architectures

Preferred skills:

Experience with Drools or rules based decisioning engines

Exposure to insurance or underwriting platforms

Detailed Job Description:

The Technical Architect is accountable for defining and governing the end-to-end technical architecture for the project. The role ensures a scalable, secure, API driven, and cloud native solution aligned with client's workflows, enterprise integration standards, and AWS cloud strategy.

Key Responsibilities

Define and validate the overall solution architecture across Java services, APIs, workflow orchestration, and rules based decisioning.

Design and develop system architecture, technology architecture, integration architecture, and deployment architecture.

Design and govern API first integration patterns (sync/async) with administration systems, portals, CRM, external KYC vendors, and downstream platforms.

Provide architectural guidance for rules engine integration, including Drools based or equivalent decisioning frameworks, ensuring proper separation of orchestration and rules logic.

Define AWS cloud architecture leveraging API Gateway, workflow orchestration, messaging, security, monitoring, and logging services.

Oversee detailed solution design and guide development teams, ensuring adherence to coding standards, architectural principles, and enterprise security requirements.

Own nonfunctional architecture considerations including performance, scalability, resiliency, security, auditability, and regulatory compliance.

Identify technical risks early and drive mitigation strategies to ensure smooth transition from POC to production ready implementation.

Pay and Benefits

Pay Range Minimum: $135,000 per year

Pay Range Maximum: $158,000 per year

HCLTech is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to for investigation.

Compensation and Benefits

A candidate’s pay within the range will depend on their work location, skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the followi14520ng benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year.

How You’ll Grow

At HCLTech, we offer continuous opportunities for you to find your spark and grow with us. We want you to be happy and satisfied with your role and to really learn what type of work sparks your brilliance the best. Throughout your time with us, we offer transparent communication with senior-level employees, learning and career development programs at every level, and opportunities to experiment in different roles or even pivot industries. We believe that you should be in control of your career with unlimited opportunities to find the role that fits you best.

Are you an experienced Application Analyst with a desire to excel? If so, then Talent Software Services may have the job for you! Our client is seeking an experienced Application Analyst to work in Lake Elmo, MN.

Position Summary: The Application Analyst III is responsible for working with assigned internal clients to assist them in achieving their business objectives. The Analyst will drive results through the effective development and support of key business applications such as Client Signature and other commercial banking technology applications, including Sageworks Abrigo, CML and LaserPro. The Application Analyst will work with vendors to integrate and support third-party solutions. Key responsibilities include managing in-house applications, writing specs for new application needs, implementing applications, and supporting and testing existing applications for various issues and updates. The Application Analyst III leads others in the design, configuration, build, and daily support of these solutions and actively engages with business partners to solve business problems. A strong passion to continuously improve the user experience and enterprise efficiency is required, as this role will work to turn ideas into deliverables and valuable business solutions.

Primary Responsibilities/Accountabilities:

Support and Manage Current Applications

• Demonstrate broad expertise in appropriate software applications used and supported by the organization. This position supports primarily Commercial Lending Applications such as Abrigo, Laser Pro and CML. An understanding of commercial systems such as Client Signature
• Knowledge of API implementation and third-party integration best practices is an important aspect of the role.
• Continually build product knowledge of existing product features and product requirements.
• Manage, coordinate, and provide consultative support to the day-to-day functioning of business line clients.
• Provide superior customer service to external/internal clients, including response to incidents, proactively notifying customers of issues, assessing and communicating business impact, and identifying root causes.
• Lead monitoring and testing of new releases and systems, as well as changes and fixes to existing systems, to ensure effective implementation.
• Analyzes system logic and uses evaluative judgment to make recommendations and implement enhancements or fixes.
• Communicate and address complex application problems/issues and planned resolution to key stakeholders, including management, development teams, end users and unit leaders.
• Clearly communicate complex technical solutions in a manner that is understandable to internal customers and other partners.
• Must be able to understand, generate, and amend technical documentation in addition to completing formal process documentation.

Facilitate enhancements in line with changing business needs

• Create and foster partnerships with internal stakeholders to develop a solid knowledge base of the business, including needs and opportunities specifically related to application/IT platform solutions.
• Formulate and define scope and objectives for changes through research and fact-finding combined with an understanding of business systems and industry standards; documents requirements.
• Research and review new or upgraded application functionality with business partners to help them prepare appropriate training and procedures updates.
• Develop and cultivate relationships with vendors and external industry contacts; work closely with vendors to ensure third party applications operate as documented.
• Provide intermediate to complex analysis, supporting the planning and implementation of systems and upgrades, and process changes.

Compliance and Risk

• Prepare documentation of changes for SOX, internal and external auditors, and other regulatory agencies, as needed.
• Maintains current knowledge of industry developments including changes in technology and regulations.
• Review and monitor analytics, statistics, and relevant data/information.

Key Competencies for Position

• Problem Solving/Decision Making
• Seeks and leads efforts to identify what caused the issue; incorporates input from multiple sources to ensure effective action and shared ownership; decisions are sound based on what was known at the time and are based on a blend of analysis, wisdom, experience, and judgement. Examine problems from various angles and remains open to exploring solutions based on inputs from various perspectives. Recommend process improvements as appropriate to prevent future issues.

Collaboration

• Builds rapport and effective relationships with all levels of internal and external stakeholders. Strives to find effective solutions by engaging different ideas, perspectives, and line of business expertise when analyzing a situation or developing a solution. Asks others for their ideas and opinions and works together to form decisions and plans. Actively seeks, develops, and maintains trusted relationships with others to achieve business goals and objectives. Establishes effective cross-functional working relationships with business and technology stakeholders.

Drive and Execution

• Self-motivated and committed to achieving established goals, overcoming obstacles, and continuously learning to improve performance. Learns from experience and strives to improve skills to do the job effectively. Actively seeks ways to improve current methods, systems, processes and procedures. Effectively collaborates with others to change/challenge work processes and methods in order to improve performance/achieve goals.

Planning and Organizing

• Ability to determine a course of action, set and manage priorities, and ensure optimal resources to achieve individual and/or team objectives. Sets clearly defined objectives, plans, activities, and tasks to achieve goals; plans for contingencies. Manages assigned tasks within a project with limited supervision.
• Strong attention to detail and organization including the ability to prioritize and re-prioritize work effectively. Adapts to unexpected changes in circumstances to ensure targets/deadlines are met.

Qualifications:

• 5-6 + years of experience with Commercial Loan Origination Systems.
• Expert-level knowledge of Abrigo and Laser Pro preferred.
• Bachelor's degree in computer information systems, Computer Science or equivalent work experience.
• Professional experience developing, maintaining and supporting banking and financial systems.
• Understanding of the Software Development Lifecyle (SDLC) and Agile best practices.
• Ability to manage multiple concurrent projects/tasks.
• Excellent verbal and written communication skills to technical and non-technical audiences of various levels in the organization.
• Ability to travel and stay overnight as needed.

Exceptions Specialist - Data Entry (Political Campaign Support)

Position Type : Contract

Payrate : $22/hr

Work Location

100% On-site in WestLake Village, CA.

Shifts

1. PM : Mon-Fri: 4 pm – 11:45 pm PST
2. AM : Mon-Fr - 8am - 5pm PST
3. Weekends - 8am - 5pm PST.

Position Summary

In this Exceptions role with Campaign Offices, you are the final line of defense for data accuracy. You will review voter signature packets and data entry to spot issues, connect the dots, and decide the correct next step in processing. This is a fast-paced, detail driven role for someone who enjoys solving puzzles, thinking critically, and using deductive reasoning to get to the right answer.

If you like investigating discrepancies, catching what others miss, and making clear decisions based on criteria, you will do well here.

What You Will Do

• Review and compare entered data against original source materials to identify errors, mismatches, and exceptions
• Apply deductive reasoning to determine what happened, why it happened, and what action should be taken next
• Use proprietary software and established criteria to resolve exceptions and keep work moving efficiently
• Investigate patterns and root causes behind recurring issues and document your findings
• Communicate clear feedback and insights that help prevent future exceptions
• Manage physical and digital materials with accuracy, organization, and urgency
• Work independently while collaborating with the team to hit daily goals and maintain quality standards

What We Are Looking For

• Strong deductive reasoning skills and the ability to make accurate decisions using logic and evidence
• High attention to detail and commitment to getting it right the first time
• Ability to stay focused in a fast-paced environment with repetitive work that requires consistency
• Strong organizational skills and material management
• Clear communication skills and a team-first attitude
• Comfort using software tools for data entry, review, and analysis
• Experience in data entry, quality assurance, compliance, or audit-type work is a plus

Contract Details

• 5-month contract assignment paid on an hourly basis
• Full-time schedule with consistent hours (AM or PM Shifts available)
• Work that directly supports a high-impact, time-sensitive campaign operation

What you get:

• Full-time 40 hours per week

• Health benefits with low premiums

• A chance to support meaningful work with a team that moves fast and values accuracy

The primary focus of the Client Administrator is to provide technical support to Client Executives and to clients in maintaining Business Insurance insurance policies in accordance with the objectives and procedures outlined by the Business Insurance Procedures Manual and by the Director, Client Services.

Essential Duties & Responsibilities

• Process paperwork for new and renewal business to include:
• Applications and other documents required for a submission
• Binders
• Certificates of Insurance
• Policies
• Invoices
• Finance Agreements
• Endorsements
• Audits
• Perform account reconciliation.
• Review Loss Runs and Claim Status Reports. Order any missing loss runs or request updated loss runs as needed for marketing submission.
• Prepare Summary Of Insurance.
• Have good verbal and written communication skills for both client and internal communication.
• Maintain client files.
• File all documentation in ImageRight per regions filing guidelines.
• Manage Tasks within ImageRight.
• Participate in Errors & Omission audits.
• Establish and maintain positive and effective working relations with other Associates and clients.

Education and/or Experience

• A bachelor’s degree is required, or a minimum of 2 – 5 years industry experience showing increasing responsibility directly related to the performance of the above duties
• A good understanding of insurance terminology, the general functions of an insurance broker, and the various lines of Business Insurance insurance.
• Demonstrated ability to successfully perform the duties of an Insurance Associate if currently employed at Marsh & McLennan.
• Possess and maintain a valid unrestricted California Fire & Casualty Solicitors License.
• Currently hold or be in the process of obtaining an insurance designation with a willingness to pursue advanced insurance designations and continuing education.
• Proficiency with MS Office software (i.e., Word, Excel and Outlook).
• Prioritize tasks, and set and achieve goals, think logically in solving problems and present results neatly, with clarity and precision in both oral and written form.
• Strong attention to detail.

Work Environment & Physical Demands

• Ability to use computer keyboard and sit in a stationary position for extended periods as well as use office machinery such as fax and copy machines, and telephones.
• Work is performed in a typical interior office environment.

The applicable hourly rate range for this role is $21.05 to $44.92.

The hourly rate offered will be determined on factors such as experience, skills, training, location, certifications, and education. Decisions will be determined on a case-by-case basis.

We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. Marsh & McLennan Agency offers competitive salaries and comprehensive benefits and programs including: health and welfare, tuition assistance, 401K, employee assistance program, domestic partnership benefits, career mobility, employee network groups, volunteer opportunities, and other programs. For more information about our company, please visit us at:

#MMABI

#LI-DNI

Main Responsibilities

1. Technical Services and Emergency Support

• Provide guidance and support for equipment installation, electrical system commissioning, and final acceptance testing at major project sites.
• Provide on-site/remote electrical technical support for major project sites and define repair plans.
• Respond to emergency service calls, rapidly diagnose and resolve deep-level electrical technical issues such as electrical component anomalies/malfunctioning to minimize system downtime

1. Technical Breakthrough and Business Support

• Serve as the company's internal electrical technical advisor for after-sales service team, providing remote/on-site electrical technical support and solutions for complex issues encountered by frontline after-sales service engineers.
• Lead or participate in root cause analysis for major after-sales issues and draft detailed technical reports.
• Coordinate internal resources to provide strong technical support for frontline after-sales service teams.
• Build and maintain strong technical trust relationships with key clients, understand their underlying needs, and provide expertise if needed.
• Collect and report product quality information and customer potential requirements to enhance product design and market strategies.
• Participate in technical evaluations for new product development projects to ensure product designs fully internalize historical lessons learned, thereby guaranteeing the robustness of the final product

1. Team Mentoring and Knowledge Sharing

• Systematize and document electrical technical issues encountered in the field, contributing to the development and refinement of technical service manuals/training materials, and troubleshooting guides.
• Serve as a mentor for junior/mid-level after-sales service engineers, enhancing the overall electrical technical capabilities of the after-sales service team through on-site guidance, case studies, and technical training.
• Develop/optimize electrical-related standard operating procedures and fault code libraries.
• Organize and lead internal technical workshops to share the latest technology trends and best practices

Qualifications and Requirements

• Bachelor's degree or higher in Electrical Engineering, Mechanical Engineering, HVAC, or related fields
• Minimum 8 years of experience in electrical design/after-sales electrical technical support for commercial/central air conditioning systems, including at least 3 years in an electrical technical expert or team lead role.
• Be proficient in industrial PLC fundamentals and selection of common electrical components and familiar with the principles, construction, and control logic of large chillers.
• Possesses outstanding independent troubleshooting and analytical skills, with proficiency in utilizing various diagnostic tools.
• Strong communication skills and customer service orientation, with the ability to clearly explain complex technical issues to clients and non-technical personnel.
• Outstanding technical documentation and presentation skills.
• Demonstrate strong teamwork spirit and leadership potential, with a willingness to share knowledge and mentor others.
• Ability to thrive in a fast-paced, high-energy, and dynamic work environment. Demonstrate strong ability to work under pressure.
• Proactive and self-driven, capable of maintaining high efficiency with minimal supervision.
• Curiosity and enthusiasm for learning new knowledge and technologies, with a commitment to improving professional skills and overall competency.
• Outstanding interpersonal skills with strong ability to work independently and communicate effectively with cross-functional teams.
• Ability to work in a cross-cultural environment and adapt to both multiple stakeholders with diverse cultural backgrounds.
• Passion in startup environment for long term achievement is desired.
• High level of integrity, confidentiality, and attention to detail.
• Ability to adapt to occasional overtime and urgent business travel assignments.

Network Load Balancing Engineer

Contract with option to extend or go permanent

Austin, TX (onsite)

We are looking for a Senior Principal Engineer / Network Load Balancing Engineer to join a high‑impact engineering team based in Round Rock, TX. This person will architect, build, and optimize global load‑balancing solutions that support mission‑critical applications used across distributed engineering environments. The role focuses on ensuring high availability, global traffic distribution, multi‑site resiliency, and peak performance across a large‑scale enterprise environment.

What You’ll Do

• Architect, configure, and operate global load‑balancing platforms (F5 BIG‑IP LTM/GTM, GSLB, HAProxy, NGINX, and other ADC technologies).
• Design and implement high‑availability and failover strategies across multiple global sites.
• Develop and refine traffic‑routing logic including iRules, DNS/GSLB policies, health checks, SSL termination, header manipulation, and L4/L7 flow engineering.
• Monitor, analyze, and optimize performance using enterprise observability tools.
• Partner closely with application owners, engineering teams, security groups, and architects.
• Lead troubleshooting for traffic‑flow issues, failover anomalies, latency, and performance events.
• Create and maintain runbooks, operational documentation, and incident‑response procedures.
• Lead incident response and performance tuning efforts.
• Test and qualify load balancers within business‑continuity environments and build test beds as needed.

What We’re Looking For (Essential Requirements)

• 13+ years of hands‑on load‑balancing experience supporting high‑traffic enterprise environments.
• Expert‑level knowledge of F5 BIG‑IP (LTM, GTM/GSLB), iRules, TCP/IP, DNS, SSL, and application‑traffic management.
• Strong understanding of high‑availability architectures, failover mechanisms, and routing protocols.
• Experience working in multi‑site global environments.
• Strong analytical, troubleshooting, and documentation abilities.
• Load Balancers: F5 BIG‑IP, HAProxy, NGINX, NetScaler.
• Traffic Engineering: iRules, DNS/GSLB, SSL offloading, health checks, L4/L7 routing.
• Network Core: TCP/IP, BGP, OSPF, VLANs, network‑security fundamentals.
• HA & Resiliency: failover automation, multi‑site redundancy, DR strategies.
• Monitoring Tools: SolarWinds, ThousandEyes, Splunk.
• Experience using design tools such as Miro or Visio.

Nice to Have

• Background supporting large distributed systems or regulated enterprise environments.
• Familiarity with Citrix ADC, NetScaler, Cisco ACE, or hybrid‑cloud load‑balancing solutions.
• Relevant certifications (F5 CTS/CCE, CCNP, CCIE, etc.).
• Experience with enterprise‑scale monitoring platforms.
• Knowledge of business‑continuity strategies and approaches to high availability.

Why This Role Matters

This engineer ensures that globally distributed teams have access to reliable, fast, and highly available applications. Your work directly impacts uptime, resiliency, and productivity across the organization.