Lifecycle Vs Life Cycle Jobs in Usa
15,130 positions found — Page 2
Position Overview
Marlen, headquartered in Riverside, MO is a global leader in premium food processing technologies. Marlen’s products have long set the standard for quality and performance in vacuum stuffing and pumping, portioning, size reduction, thermal processing, and food handling. Marlen has been trusted by the world’s leading food brands for over 70 years.
The Director of Lifecycle Services is a strategic, commercially focused executive responsible for transforming aftermarket performance into a scalable, customer centric, and highly profitable growth engine. This role is accountable for the financial performance, operational excellence, customer satisfaction, and team development
ensuring that aftermarket becomes a core driver of profitable growth.
As a key member of both the Duravant Lifecycle Services leadership team and the Marlen leadership team, the Director plays a pivotal role in driving aftermarket strategy, market expansion, revenue diversification, and aligning execution across engineering, operations, sales, finance, and the Duravant enterprise.
This position oversees all commercial activities related to parts and service sales and directs all technical and administrative service operations, including installation, repair, preventive maintenance, training, warranty management, and value-add solutions delivered at customer sites.
Candidates must bring proven leadership experience, strong supervisory and project management skills, and solid familiarity with the technologies incorporated into Marlen systems.
Essential Responsibilities
Strategic Leadership & Commercial Growth
- Provide commercial leadership for all aftermarket functions, including parts sales, field service, project management, and value-added service offerings.
- Serve as a senior leader within both the Duravant Lifecycle Services and Marlen leadership teams, contributing to executive-level strategic planning and decision-making.
- Develop and execute a multi‑year aftermarket growth strategy centered on revenue expansion, margin improvement, and lifecycle value creation.
- Build a structured commercial engine including pricing strategy, disciplined margin management, and proactive campaigns for parts, service, upgrades, and rebuilds.
- Establish a customer‑centric vision that enhances responsiveness, lifecycle support, serviceability, and uptime performance.
- Lead development of new predictable revenue service offerings while conducting ongoing competitive and market analysis to guide prioritization and ensure strategic fit.
Execution Discipline & Operational Excellence
- Oversee recruitment, development, performance management, and daily operations for the Aftermarket team, ensuring adherence to Marlen and Duravant policies and procedures.
- Draft, implement, and maintain policies, processes, and performance metrics that ensure operational efficiency and a high-quality customer experience.
- Implement rigor in initiative prioritization and completion, ensuring that strategic projects are launched, progressed, monitored, and finished.
- Build and enforce disciplined processes for scheduling, installed‑base intelligence, pricing, quoting, field reporting, and KPI review.
- Improve operational results including response time, schedule adherence, first‑time fix rate, warranty cost reduction, and service profitability.
- Reinforce compliance expectations: training completion, expense reporting, AR review participation, and activity.
Product & Market Development
- Drive a culture of proactive customer engagement, rapid issue resolution, and full follow‑through
- Strengthen feedback loops to capture field learnings and translate them into engineering, quality, and product‑improvement actions.
- Partner with Sales and Marketing to build integrated go‑to‑market strategies that highlight Marlen’s lifecycle value.
Commercial Growth & Market Positioning
- Direct and coordinate promotional efforts for aftermarket products and services to expand market share, attract new customers, and strengthen competitive positioning.
- Strengthen feedback loops to capture field learnings and translate them into engineering, quality, and product‑improvement actions
- Partner with Sales and Marketing to build integrated go‑to‑market strategies that highlight Marlen’s lifecycle value.
Cross‑Functional Influence & Alignment
- Serve as the voice of the customer by facilitating cross‑functional alignment between engineering, operations, service, quality, and finance.
- Drive clear communication, transparency, and accountability to eliminate silos and build trust across the leadership team.
- Engage actively in Duravant Lifecycle Services enterprise initiatives and share best practices.
Leadership, Team Development & Culture
- Build a high‑engagement, high‑accountability service culture with clearer priorities, transparent communication, and consistent follow‑through.
- Create structured development plans, cross‑training programs, and succession readiness.
- Reduce turnover by improving leadership presence, clarity of direction, and proactive team support.
- Model mature conflict resolution, professional communication, and responsibility for resolving team issues
Position-Specific Competencies
- Technical Job Knowledge
- Strategic Commercial Leadership
- Customer Focus & Responsiveness
- Change Leadership, Execution Excellence & Prioritization
- Cross-Functional Leadership
- Facilitation Skills
- Communication Proficiency
- Teamwork, Collaboration, Leadership Presence & Trust Building
- Managerial Influence
- Comfort Working in a Matrixed Organization
- Data driven decision making
Position Requirements
- Bachelor’s degree in a technical or business discipline; MBA preferred
- 10+ years of leadership experience with proven aftermarket commercial growth results
- Experience in food processing, or field service industries preferred
- Demonstrated success creating scalable processes and improving service profitability.
- Strong track record of improving customer‑experience metrics.
- Proven ability to lead organizational change and engage cross‑functional teams
- Strong financial acumen and accountability for P&L performance
- Ability to engage effectively at all organizational levels and with customers, partners, and Duravant Operating Companies
- Strong oral and written communication skills
- Proven ability to influence, build consensus, and drive alignment across stakeholders
- Proficiency with Office 365, CRM, and ERP systems
Position Summary
The Epic Revenue Cycle Manager is responsible for leading the strategy, configuration, optimization, and ongoing support of Epic Hospital Billing (HB) and Professional Billing (PB) applications. This role manages a team of Epic revenue cycle analysts and partners closely with Revenue Cycle, Finance, Compliance, and IT leadership to ensure accurate charge capture, billing, and reimbursement workflows across the enterprise.
The manager drives Epic best practices, application governance, and continuous optimization initiatives to improve revenue integrity, operational efficiency, and overall financial performance.
Key Responsibilities
Leadership & Team Management
- Lead, mentor, and manage Epic HB and PB analyst teams, including workload planning, prioritization, and performance management
- Foster a culture of accountability, collaboration, and continuous improvement
- Support analyst development, training, and Epic certification efforts
- Own the Epic revenue cycle application strategy for Hospital Billing and Professional Billing
- Establish and enforce governance, change control, and documentation standards for Epic HB and PB build
- Ensure adherence to Epic best practices and organizational standards
- Oversee configuration, maintenance, and optimization of Epic HB and PB, including charge routing, claim generation, edits, and billing workflows
- Partner with Revenue Cycle leadership to design and implement optimized end-to-end billing processes
- Ensure seamless integration with Prelude/ADT, Cadence, HIM, Clinical Documentation, and Reporting modules
- Lead Epic implementations, major upgrades, and enterprise-wide optimization initiatives related to HB and PB
- Support integrated testing and user acceptance testing (UAT) activities
- Collaborate with Epic, third-party vendors, and internal stakeholders on enhancements and issue resolution
- Monitor and analyze revenue cycle KPIs such as charge lag, DNFB, clean claim rates, denials, and reimbursement performance
- Identify systemic billing, charging, and reimbursement issues and drive root-cause analysis and resolution
- Ensure compliance with CMS, payer, and regulatory requirements
- Epic Hospital Billing (HB) and Epic Professional Billing (PB) Certification (active or eligible)
- 7+ years of Epic revenue cycle experience with a focus on HB and PB
- 3+ years of experience in a leadership or management role
- Strong understanding of hospital and professional billing workflows and payer requirements
- Experience leading Epic implementations, major upgrades, or large-scale optimization initiatives
- Proven ability to lead cross-functional teams and manage complex initiatives
- Strong analytical, communication, and stakeholder management skills
- Experience in large health systems or academic medical centers
- Knowledge of Charge Description Masters (CDMs), DRGs, APCs, and payer contract modeling
- Experience with Epic Reporting, Clarity, Caboodle, or revenue cycle dashboards
- Familiarity with denial management, reimbursement modeling, and financial analytics
- Bachelor’s degree in Healthcare Administration, Business, Information Technology, or a related field (Master’s degree preferred)
- On-site, hybrid, or remote work arrangements depending on organizational needs
- After-hours support may be required during go-lives, month-end close, or critical billing cycles
- Revenue cycle and Epic expertise
- Leadership and team development
- Strategic thinking and application governance
- Financial and operational acumen
- Clear communication and accountability
Project Manager for Epic Systems Revenue Cycle
We are seeking a highly skilled and experienced Project Manager to join our Project Management Office (PMO) within the IT department. The ideal candidate will have extensive experience in front and back-end revenue cycle workflows and Electronic Health Record (EHR) systems. This role will be responsible for leading and managing complex Revenue Cycle projects, ensuring they are completed on time, within scope, and within budget.
Key Responsibilities:
Lead the planning and implementation of Revenue Cycle projects across multiple hospitals and clinics.
Develop detailed project plans, schedules, and budgets.
Ensure resource availability and allocation based on project portfolio.
Coordinate internal resources and third parties/vendors for the flawless execution of projects.
Delegate project tasks to team members as applicable.
Kanban tasks through project management tools for clear resource allocation and prioritization
Manage changes to the project scope, project schedule, and project costs following PMO protocols.
Identify project risks early and escalate roadblocks to management as needed.
Create and maintain comprehensive project documentation.
Define KPIs for projects during the scoping phase. Collect pre-live metrics for benchmarking.
Track project performance, specifically to analyze the successful completion of short and long-term goals, including but not limited to utilization, performance and necessary optimizations
Collaborate with stakeholders to document project requirements, communicate progress, and drive decision making.
Qualifications:
Bachelor's degree in a relevant field is required.
Minimum of 3-5 years of Revenue Cycle project management experience, with a strong focus on Revenue Cycle workflows and EHR systems; this includes understanding of the Revenue Cycle process across Patient Access, Midcycle/Revenue Integrity, and Back-end.
Proven experience in project management and the ability to manage multiple projects simultaneously.
Strong familiarity with project management software tools, methodologies, and best practices.
Excellent client-facing, internal, written, and verbal communication skills.
Solid organizational skills including attention to detail and multitasking.
Strong working knowledge of Microsoft Office.
PMP, PgMP, or similar project management certification is a plus.
Familiarity with NYS Medical Billing regulations is a plus.
Work location/Schedule:
111 Stewart Avenue, Hicksville, NY
Hybrid work schedule (3 days in office, 2 days remote) – first 90 days are on fully in office
Summary
We are seeking a highly skilled and experienced Revenue Cycle Report Analyst professional to join our dynamic revenue cycle team. As a vital member of the revenue cycle team and will play a key role in shaping the company's financial data, support reporting initiatives, and informing critical business decisions to facilitate rapid growth and expansion. Additionally, the analyst will provide support for month-end closing activities as required. The ideal candidate will possess strong technical expertise in Power BI, Power Query, and Advanced Excel (including pivot tables), enabling effective data analysis, insightful reporting, and compelling presentations to upper management.
Data & Reporting
- Develop, maintain, and automate revenue cycle reports (billing, coding, claims, AR, denials, collections, reimbursements, Independent Dispute Resolution).
- Ensure accuracy, completeness, and timeliness of recurring and ad-hoc reports.
- Validate data from multiple source systems (EHR, billing, payer portals, clearinghouses, 3rd party vendors).
Revenue Cycle Performance Analysis
- Analyze KPIs such as days in A/R, denial rates, clean claim rate, net collection rate, and cash posting lag.
- Identify trends, variances, and root causes impacting revenue performance.
- Provide actionable insights to reduce denials, underpayments, and delays in reimbursement.
Stakeholder Support
- Partner with billing, coding, finance, compliance, and operations teams to understand reporting needs.
- Translate complex data into clear dashboards, summaries, and executive-level presentations.
- Respond to leadership and operational ad-hoc data requests.
Compliance & Data Governance
- Ensure reports align with regulatory, payer, and organizational standards (e.g., HIPAA, CMS).
- Maintain data integrity, definitions, and documentation for metrics and reports.
- Assist with audits by providing accurate revenue cycle data and analysis.
Technical & Systems Responsibilities
- Use reporting and analytics tools (e.g. Excel, Power BI, Tableau)
- Perform data extraction, transformation, and validation.
- Troubleshoot reporting issues and collaborate with IT/IS teams.
Qualifications and Requirements:
- Bachelor’s degree in Healthcare Administration, Finance, Business Analytics, Information Systems, or related field
- 7-10+ years of experience in Healthcare Revenue Cycle
- 2-5+ years of experience in healthcare analytics, or financial reporting
- Hands-on experience with billing, claims, coding, AR, denials, and reimbursement workflows
- Experience supporting hospital, physician practice, or health system revenue cycle operations
Skills and Competencies:
- Strong analytical, problem-solving, and critical-thinking abilities.
- Excellent communication, interpersonal, and presentation skills, with the ability to convey complex information clearly.
- Advanced skills in Microsoft Excel (pivot tables, formulas, Power Query)
- Experience with BI and visualization tools (Power BI, Tableau, or similar)
- Experience in developing data visualizations and dashboards to support business insights.
- Expertise in Power BI for automating data extraction, transformation, and visualization processes
LIFECYCLE MARKETING MANAGER
Location: Portland / Hybrid
Evelyn & Bobbie is revolutionizing an industry. We are a fierce team of individuals committed to creating more comfortable, more supportive intimate apparel for women. We question limitations, simplify problems, and use science for solutions. We believe in doing things better every day. Now seven years old, Evelyn & Bobbie is experiencing rapid growth, and we are expanding our team of career-minded professionals who strive to impact society in meaningful ways through our products and our message.
We are experiencing exciting growth and are expanding our team of strategic, data-driven marketers who are passionate about building meaningful customer relationships. We have an invitation waiting for a Lifecycle Marketing Manager who thrives at the intersection of strategy, data, and creativity. This role is responsible for developing and executing lifecycle strategies that maximize customer engagement, satisfaction, and revenue throughout the entire customer journey. The ideal candidate brings a deep understanding of customer behavior, hands-on experience with marketing automation tools, and a proven ability to drive growth in a direct-to-consumer environment.
Responsibilities:
- Develop and execute comprehensive lifecycle marketing strategies to increase customer engagement, satisfaction, and lifetime value, aligning with Evelyn & Bobbie’s mission to empower women through innovative intimates.
- Own customer segmentation and targeting strategy, implementing sophisticated segmentation frameworks to optimize the customer journey and ensure personalized, relevant communications.
- Design and manage multi-channel campaigns across email, SMS, and push notifications to engage customers at key touchpoints and promote products that combine comfort with cutting-edge design.
- Monitor, analyze, and report on campaign performance, utilizing data and insights to inform decisions, optimize results, and ensure alignment with business objectives.
- Develop and maintain a structured testing and experimentation framework to continuously improve campaign performance and enhance the customer experience.
- Partner cross-functionally with product, design, merchandising, and analytics teams to build integrated marketing campaigns that reflect Evelyn & Bobbie’s commitment to quality, innovation, and inclusivity.
- Ensure marketing automation systems and workflows are optimized for scalability, personalization, and operational efficiency.
Qualifications:
- Bachelor’s degree in marketing, business, or a related field; MBA preferred.
- 5+ years of experience in lifecycle marketing or a related field, preferably within a direct-to-consumer environment.
- Hands-on experience with marketing automation tools such as HubSpot, Marketo, Pardot, Klaviyo, or similar platforms.
- Familiarity with HTML and CSS for email design is a plus.
- Strong analytical skills with the ability to interpret data and translate insights into actionable strategies.
- Excellent verbal and written communication skills, with proven ability to collaborate effectively across cross-functional teams.
- Deep understanding of customer behavior and segmentation strategies, with a commitment to enhancing the customer experience.
- Strategic and innovative thinker who aligns with Evelyn & Bobbie’s mission to revolutionize the intimates industry.
Benefits:
- Competitive salary
- Responsible Time Off (“RTO”)
- 10 paid holidays, annually
- Generous PPO medical, vision, and dental insurance
- Up to 3% match on retirement contributions
- Discounts on company products
- An opportunity to make your mark and develop a legacy
re you a self-starter RCM leader that thrives working autonomously? Do you enjoy the best of both worlds by working remotely and also traveling to different practices across the country? Do you want to join a fast-paced physician management organization with a culture of communication and collaboration? If so, then we want to hear from YOU! Our client is growing and is seeking an additional Director of Physician and Surgical Revenue Cycle!
This is a dream opportunity for an experienced revenue cycle leader who thrives in a fast-paced, data-driven, and highly collaborative environment. You’ll serve as a strategic partner to physician groups while guiding revenue cycle operations, improving KPIs, and shaping financial success across multiple practices.
Expect autonomy, variety, and visibility: you’ll collaborate with CFOs, COOs, and physician executives, influence key business decisions, and contribute to an exciting phase of company growth.
What You’ll Do
- Travel 25–50% to client sites
- Serve as a trusted consultant and strategic partner to 2–3 physician groups initially.
- Lead data-driven revenue cycle initiatives that optimize cash flow, reduce denials, and strengthen financial outcomes.
- Analyze and present performance metrics (AR days, clean claim rate, denial rate, etc.) using Excel and Power BI.
- Conduct workflow assessments, recommend process improvements, and support EMR and vendor transitions.
- Collaborate closely with executive teams and peer RCM Directors to share insights and best practices.
Compensation & Benefits
- Annual discretionary bonus
- Robust 401(k) plan and equity opportunity
- Comprehensive benefits package
- Professional growth opportunities
Desired Qualities, Skills and Experiences
- 7+ years of progressive experience in healthcare revenue cycle management, with at least three years in leadership or in a Director level role, all in a physician group or surgical practice setting with consistent tenure and evidence of career growth.
- Is up to date on current trends and keeping up with regulations.
- Very knowledgeable in understanding the ins and outs of workflows of front-end, middle, and back-end revenue cycle processes, and not just oversight.
- CPC certification is a plus.
- Ability to calculate, interpret, and act on KPIs (clean claim rate, denial rate, AR days, etc.).
- Knows the industry standard benchmarks, and knows the formulas behind those KPIs.
- Experience diving into data analysis.
- An independent self-starter that can operate autonomously.
- Is highly collaborative and can influence across internal and client teams.
- Is good working with vendors and software companies.
- Experience assessing workflows, and making recommendations.
- Ability to earn trust and work with different personalities collegially.
- Self-motivated and adaptable, thriving in a dynamic, evolving organization, as this role will evolve as the company scales.
- Advanced Excel skills to do true month end financials, and familiarity with Power BI.
- EHR implementation and project management experience. Very good at working with vendors and can do vendor solutions and vendor development on software implementations.
- Exceptional communication skills. Confidence and experience articulating your analysis and presenting data in front of senior executives, including a board of providers and directors. Can present and articulate well with diverse audiences from billers to physician boards.
- Preferred: local candidates.
INSTITUTE FOR NONVIOLENCE CHICAGO
POSITION TITLE: SC2 Life Coach
REPORTS TO: Associate Director of Reentry & Support Services
The Institute for Nonviolence Chicago’s mission is to end the cycle of violence using Dr. Martin Luther King, Jr.’s principles and teachings of nonviolence. Informed by a philosophy of nonviolence, Nonviolence Chicago will establish caring and sustained relationships with participants engaged in the cycle of violence. We will emphasize partnerships with community members, leaders, social service providers, and local law enforcement to reduce community levels of violence. We will help create a safer, healthier environment for young adults, youth, and their families. These general approaches will be specifically addressed using for major methods: Community Violence Intervention (CVI) / Street Outreach, Individualized Service Provision, Victim Support Services, and Nonviolence Training.
About the SC2 Collaborative
The Institute for Nonviolence Chicago (INVC) is serving as the hub for the Scaling Up (SC2) initiative in the Austin community. The SC2 Austin Collaborative came together to begin scaling their promising programs throughout Austin to achieve community-level violence reduction by scaling up services to individuals at highest risk of violence. This unprecedented level of coordination, alignment, and investment in direct service provision to the highest risk individuals will not only provide lessons for local replication but may also serve as a model that can be deployed in other cities across the nation.
POSITION OVERVIEW: Reporting to the Associate Director of Reentry & Support Services, the SC2 Life Coach works directly with high-risk individuals in the community and accompanies them as they navigate the challenges associated to current or past involvement with the criminal justice system, work to establish a healthy and stable lifestyle, and overcome barriers to accomplishing their professional goals. This position not only provides services and resources to help achieve established goals, but also uses first-hand knowledge of the community to develop and maintain meaningful and effective relationships with participants, responds in the community as crises arise and draws out participant motivation to reach his/her potential. The SC2 Life Coach models prosocial behaviors and successful interpersonal relationships, provides the accountability necessary to achieving established goals, and mentors participants as they receive supportive services and attend court dates. As such, this role is a critical component of the long-term success of the SC2 Austin Collaborative.
This position may also be a member of a Violence Prevention-Community Support Team (VP-CST), an innovative effort to provide trauma-informed therapeutic interventions to individuals who have experienced chronic exposure to firearm violence. VP-CST teams are comprised of an outreach worker, life coach and clinician.
ESSENTIAL FUNCTIONS/RESPONSIBILITIES:
- Utilize first-hand knowledge of the community and street conflicts to develop and maintain supportive and effective relationships with participants
- Using a trauma-informed approach, provide support, resources and accountability to a caseload of 20 participants at minimum
- Coordinate and complete intake process for every participant on caseload
- Establish and monitor participant goals
- Conduct and document in database a minimum of one in-person one-on-one support sessions each week with every participant on caseload
- Document in database the progress of each participant, including significant contacts, events attended (such as court dates) and feedback shared by external partners
- Assist participants with transportation to community supports, court, social service agencies, etc.
- Respond to crises in the community that impact participant safety and/or stability
- Provide linkages to needed supports, such as safe and stable housing or other community resources
- Create coordinated care, addressing gaps in information and services for each participant through regular communication with internal team members, participant family, and other service providers
- Work closely with referring partners and our community-based partners to ensure that goals are met
- Model prosocial behaviors and successful interpersonal relationships
- Serve as a mentor and draw out participant motivation to reach his/her potential
- Assist in facilitating cognitive behavioral intervention (CBI) groups to support participant self-regulation
- Provide accountability necessary to support participant achieving established goals, challenge antisocial behavior and consistently hold participants to high standards
- Serve as a member of a Violence Prevention-Community Support Team (VP-CST)
- Participate in trainings required of all VP-CST team members
- Document services provided in database, SmartCare
- Attend regular internal meetings about participants served by the VP-CST team and communicate and coordinate with team members about participant progress as much as Releases of Information allow
- Complete required annual trainings, such as nonviolence training
- Support and attend annual INVC-wide staff events and participate in events hosted by community partners, as needed
EDUCATIONAL QUALIFICATIONS:
The following educational qualifications are required for all life coaches to be a part of a VP-CST team:
- An individual possessing a bachelor's degree in counseling and guidance, rehabilitation counseling, social work, education, vocational counseling, psychology, pastoral counseling, family therapy, or related human service field OR
- An individual possessing a bachelor's degree in any field with two years of documented clinical experience in a mental health setting under the supervision of a QMHP OR
- An individual with a high school diploma or GED and a minimum of five years documented clinical experience in mental health or human services
ADDITIONAL QUALIFICATIONS:
- At least five years (5) experience working with high-risk individuals, preferably in Community Violence Intervention (CVI) field
- Willingness and flexibility to respond to crises around the clock
- Demonstrated commitment to professional development and to bettering yourself
- Knowledge of Chicago neighborhoods, the fundamental drivers of violence and the history of street groups in the city
- Knowledge of the criminal justice system in Cook County, court processes, restorative justice practices and alternatives to incarceration
- Knowledge of basic cognitive behavioral intervention (CBI) principles
- Ability to work with a team and respond well to supervisor direction
- Ability to take initiative, work as a self-starter, lead by example, and model exemplary conduct
- Ability and commitment to maintain a highlevel of confidentiality
- Excellent verbal communication skills and ability to communicate effectively in writing
- Knowledge of Microsoft Office and ability to complete basic data entry and word processing tasks
- No pending criminal cases or prior convictions for sexual assault, child abuse or domestic violence
- Valid Illinois driver’s license, insurance, and good driving record
- Ability to meet prescribed deadlines, collaborate as part of a team and respond well to supervisor direction and follow up
- Possess a strong sense of compassion and patience for serving an underserved population
SALARY/BENEFITS:
Competitive/commensurate with experience and other qualifications. Competitive benefits package available, including Health, Life, and 401K. Employment with INVC requires proof of vaccination or an approved medical exemption.
To apply, please send a cover letter along with your resume to
Institute for Nonviolence Chicago -- EEO Statement
Institute for Nonviolence Chicago provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Institute for Nonviolence Chicago complies with applicable state and local laws governing nondiscrimination in employment in every location in which the organization has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Job description:
Revenue Cycle "Sales" Specialist | Healthcare
Job Type: Full-Time
Travel Required: Up to 50%
About the Role:
Wholesum is seeking a Revenue Cycle Sales Specialist to lead the sales of our Business Office Services to both new and existing clients. This role is ideal for a dynamic, results-driven professional with a strong understanding of healthcare revenue cycle operations.
You will work independently and alongside our New Business Sales team to present tailored, value-based solutions to CEOs, CFOs, and Business Office leaders. As a Subject Matter Expert (SME), you will play a key role in sales strategy, product development, and ongoing innovation within our Business Office Services.
This position offers a competitive salary with a performance-based incentive plan, provided at the time of hire.
Key Responsibilities
- Drive revenue growth for Wholesum Billing Business Office Services.
- Develop and deliver compelling, value-based sales presentations to C-level executives and business office leaders.
- Collaborate with the New Business Sales team to tailor demonstrations and ROI analyses that meet prospective clients’ specific needs.
- Conduct discovery sessions with prospects and perform fit/gap analyses.
- Create customized product demos, presentation scripts, and responses to RFIs/RFPs.
- Serve as the SME liaison across internal departments (Sales, Product, Development, and Operations).
- Support the transition process post-sale and help establish client reference sites.
- Represent Wholesum Billing at industry conferences and trade shows.
- Stay up to date with healthcare industry trends and competitive landscape.
- Maintain accurate and timely administrative documentation related to the role.
Requirements:
- Ability to travel up to 50%.
- 2–5 years of revenue cycle experience preferred.
- 4–6 years of related experience in sales, training, or IT within a healthcare setting preferred.
- Strong leadership and mentoring skills.
- Basic understanding of urgent care, family medicine, and hospital operations.
- Exceptional presentation skills (final candidates will be asked to give a sample presentation).
- Excellent interpersonal skills with the ability to quickly build rapport across all organizational levels—from frontline staff to executives.
- Strong written and verbal communication skills (writing sample required for final candidates).
- Highly organized, detail-oriented, and able to manage multiple tasks simultaneously.
- Team-oriented, with the ability to collaborate across departments.
- Flexible, professional, and composed under pressure.
- Proficient in Microsoft Office applications (Word, Excel, PowerPoint, etc.).
- Committed to delivering outstanding customer service to prospects, clients, and internal teams.
- Passionate about delivering “Outrageous Customer Service” to all stakeholders, including clients, partners, and colleagues.
Final applicants will be asked to provide:
- Deliver a sample sales presentation.
- Submit a written communication sample.
Why Join Us?
At Wholesum Billing, we’re passionate about improving healthcare operations and committed to delivering outrageous customer service. If you’re motivated by meaningful work, thrive in a high-energy environment, and love engaging with customers at all levels, we want to hear from you!
Role Overview
We are seeking a detail-oriented BOM / PLM Engineer to manage and maintain product structures, Bill of Materials (BOM), and Product Lifecycle Management (PLM) data across the product development lifecycle. The role involves coordinating with cross-functional teams such as design, manufacturing, procurement, and quality to ensure accurate product data, configuration control, and engineering change management.
Key Responsibilities
- Create, maintain, and manage Bill of Materials (BOM) structures in the PLM/ERP system.
- Ensure data accuracy and integrity for parts, assemblies, and product configurations.
- Manage Engineering Change Orders (ECO), Engineering Change Requests (ECR), and Change Notices (ECN) in PLM systems.
- Support product lifecycle processes from concept through production and service.
- Collaborate with engineering, manufacturing, supply chain, and quality teams to ensure proper product documentation.
- Maintain part numbering systems, revisions, and version control.
- Ensure proper release of engineering documentation including drawings, specifications, and technical documents.
- Support configuration management and product traceability.
- Assist with new product introduction (NPI) by ensuring BOM readiness and documentation compliance.
- Perform BOM audits and validation to maintain system accuracy.
- Coordinate with ERP teams to ensure PLM–ERP data synchronization.
Required Qualifications
- Bachelor’s degree in Engineering, Mechanical Engineering, Industrial Engineering, or related field.
- 2+ years of experience working with BOM management and PLM systems.
- Experience with PLM tools (Windchill, Teamcenter, Enovia, Agile PLM, Arena, or similar).
- Knowledge of Engineering Change Management processes.
- Experience working with ERP systems (SAP, Oracle, etc.) is a plus.
- Strong understanding of product structure and configuration management.
- Excellent attention to detail and documentation skills.
Job Title: PLM Engineer
Location: Dearborn, MI
Role Overview
We are seeking a detail-oriented BOM / PLM Engineer to manage and maintain product structures, Bill of Materials (BOM), and Product Lifecycle Management (PLM) data across the product development lifecycle. The role involves coordinating with cross-functional teams such as design, manufacturing, procurement, and quality to ensure accurate product data, configuration control, and engineering change management.
Key Responsibilities
- Create, maintain, and manage Bill of Materials (BOM) structures in the PLM/ERP system.
- Ensure data accuracy and integrity for parts, assemblies, and product configurations.
- Manage Engineering Change Orders (ECO), Engineering Change Requests (ECR), and Change Notices (ECN) in PLM systems.
- Support product lifecycle processes from concept through production and service.
- Collaborate with engineering, manufacturing, supply chain, and quality teams to ensure proper product documentation.
- Maintain part numbering systems, revisions, and version control.
- Ensure proper release of engineering documentation including drawings, specifications, and technical documents.
- Support configuration management and product traceability.
- Assist with new product introduction (NPI) by ensuring BOM readiness and documentation compliance.
- Perform BOM audits and validation to maintain system accuracy.
- Coordinate with ERP teams to ensure PLM–ERP data synchronization.
Required Qualifications
- Bachelor’s degree in Engineering, Mechanical Engineering, Industrial Engineering, or related field.
- 2+ years of experience working with BOM management and PLM systems.
- Experience with PLM tools (Windchill, Teamcenter, Enovia, Agile PLM, Arena, or similar).
- Knowledge of Engineering Change Management processes.
- Experience working with ERP systems (SAP, Oracle, etc.) is a plus.
- Strong understanding of product structure and configuration management.
- Excellent attention to detail and documentation skills.