Legacybox Cloud Jobs in Usa

Job Title: Integration Strategy Architect Experience: 10+ years in enterprise application integration and strong expertise in Boomi Integration platform

Job Summary We are seeking an experienced Integration Strategy Architect with deep expertise in designing, assessing, and modernizing enterprise integration landscapes.

The ideal candidate will have 10+ years of hands-on experience integrating complex business applications using middleware platforms such as Boomi and other leading integration technologies.

This role requires strong architectural thinking, the ability to evaluate existing integrations, and the capability to recommend best practices, target-state architecture, and integration strategies aligned with business and IT goals.

Key Responsibilities • Define and own the enterprise integration strategy, architecture standards, and best practices • Develop and execute the Integration strategy in alignment with business objectives and IT strategy.

• Design and govern API-led, event driven, canonical data integration patterns and resilient integration solutions across ERP and surrounding enterprise systems.

• Lead integration architecture for ERP platform SAP S/4HANA and other applications like AD, UKG, Salesforce, ServiceNow, MES Systems like Camstar/OpCenter and other business applications.

• Leverage Boomi AI for intelligent mapping, transformation and integration acceleration and Identify opportunities for AI-driven design, documentation, monitoring insights and optimization.

• Analyze existing integration landscapes to: o Identify gaps, risks, redundancies, and performance issues o Recommend modernization, optimization, and rationalization strategies • Provide architectural guidance on: o Hybrid integration patterns and solutions during cloud migration phases.

o Design Boomi cloud deployment strategies, ensure high availability and disaster recovery • Establish integration governance including: o Design principles o Naming conventions o Error handling, logging, monitoring, and security standards • Collaborate with business stakeholders, enterprise architects, application teams, infrastructure teams and vendors to align integration solutions with business requirements • Mentor integration developers and technical teams on architecture standards and best practices • Support integration roadmap planning, estimation, and technical decision-making • Ensure integrations comply with security, compliance, and data privacy requirements Required Skills & Experience • 10+ years of experience in enterprise application integration • Strong hands-on and architectural experience with Boomi and at least one other major middleware platform • Proven experience integrating SAP S/4HANA with Salesforce, Web Services, API’s, UKG, MES, and other third-party applications • Strong Expertise in Boomi Atomsphere, Boomi Flows, API Management, Hybrid integration architectures (On Prem, Cloud).

• Expertise in Boomi integrations design, Error handling, Exception Frameworks and logging.

• Strong Knowledge of Atoms, Molecules, Atom clouds and deployment topologies and Proven ability to manage Environment Strategy and reuse the licenses.

• Deep understanding of: o Integration patterns (point-to-point, hub-and-spoke, ESB, API-led, eventdriven) o REST/SOAP APIs, messaging, file-based integrations, and EDI o API Security Patterns (OAUTH2, API Keys, JWT) • Experience assessing legacy integration environments and defining future-state architectures.

• Knowledge of regulatory and audit requirements (SOX, SOC- as applicable).

• Ability to translate business requirements into technical integration designs.

• Excellent documentation, communication, and stakeholder management skills.

• Experience working in large-scale, global enterprise environments.

Hi,

We have a position which is suitable to your skillset. Please go through the below JD and let me know your interest.

Title : Technical Project Manager – Infrastructure

Location : Columbus, OH

Relevant Experience (in Yrs.): 6 years

Detailed Job Description:

Primary Skills

1. Project Planning & Execution

• Develop detailed project plans, schedules, and resource allocations.

• Lead end-to-end execution of infrastructure projects (network, servers, virtualization, storage, cloud, data centres).

• Manage project scope, risks, issues, and dependencies.

2. Stakeholder Management

• Collaborate with cross-functional teams—Infrastructure, Network, Security, Cloud, Database, and Application teams.

• Communicate project status, milestones, risks, and blockers to leadership and stakeholders.

• Coordinate with vendors, procurement teams, and service providers.

3. Technical Oversight

• Understand core infrastructure components:

o Windows/Linux servers

o Networking (LAN/WAN, firewalls, load balancers)

o Virtualization (VMware/Hyper-V)

o Cloud (Azure/AWS/GCP)

o Storage & backup solutions

o Data centre operations

• Support solution design discussions and validate technical feasibility.

4. Compliance & Governance

• Ensure adherence to ITSM processes (Change/Incident/Problem Management).

• Manage documentation, compliance requirements, and audit readiness.

• Ensure security and operational standards are followed.

5. Budget & Resource Management

• Track project budgets, forecast costs, and manage vendor contracts.

• Optimize resource utilization and manage team assignments.

Secondary Skills

• Experience in cloud migration

• Exposure to cyber security initiatives.

• Experience with project management methodologies (Agile, Waterfall, and Hybrid).

• Hands-on experience with tools like MS Project, Jira, Service Now, Azure DevOps.

• Excellent communication, documentation, and stakeholder engagement skills.

• Ability to manage multiple parallel projects with tight deadlines.

Thanks & Regards

Venkatesh Kundurthi

Team Lead || ASCII Group, LLC

Office: (248)-476-7600

Ext. 104; Direct:

38345 W. 10 Mile Rd, Ste.#365; Farmington, MI 48335

Email:

Website:

AI Innovation Architect

Location: Hybrid; Ashburn, VA; Springfield, VA; Washington, D.C.

Clearance: U.S. Citizen; Must have an active Top-Secret Clearance or DHS Public Trust Clearance.

InDev is seeking a senior strategic and technical AI Architect responsible for designing, building, and deploying artificial intelligence solutions that support mission outcomes across the homeland security market. In this role you will bridge advanced AI capabilities - including machine learning, natural language processing, and data engineering - with operational requirements, ensuring solutions are secure, scalable, and aligned with the homeland security mission.

YOUR FUTURE DUTIES AND RESPONSIBILITIES

• Define overall system architecture, selecting and governing Artificial Intelligence / Machine Learning (AI/ML) and platform technologies, and ensuring solutions are scalable, secure, and production-ready
• Lead end-to-end technical design, development, and implementation of an agentic AI system to orchestrate user queries across enterprise data sources
• Partner closely with development, DevOps and data engineering teams to translate project requirements into an extensible AI architecture
• Create and promote AI strategies that align with business objectives
• Develop and coordinate POCs to test new technologies
• Evaluate and select appropriate AI tools, frameworks, and platforms (i.e., AWS, Azure, Google) to drive innovation

QUALIFICATIONS

• U.S. Citizen; Active Top-Secret Clearance or DHS Public Trust Clearance
• 8+ years of experience delivering AI solutions across federal agencies
• Bachelor’s degree in Computer Science, Engineering, or Data Science
• Deep understanding of machine learning (ML), deep learning, Natural Language Processing (NLP), and neural networks
• Experience with cloud platforms (AWS, Google Cloud, Azure) and container orchestration tools like Kubernetes and Docker
• Ability to identify high-impact AI use cases and translate them into technical requirements
• Experience designing, building, and deploying advanced AI systems including Generative AI, AI Agents, LLMs, Reinforcement Learning, and computer vision models
• Ability to apply cloud and engineering expertise across AWS, GCP, Kubernetes, Docker, Terraform, Helm, Linux, and AI services, such as SageMaker, Vertex AI, Bedrock, or Gemini
• Experience with Python, agent frameworks, data engineering, APIs/microservices, vector databases, SQL engines, distributed systems, cloud services, RAG
• Experience developing and maintaining AI/ML roadmaps, performing Analysis of Alternatives, and making defensible technical tradeoff decisions
• Experience leading multidisciplinary teams, including data scientists, engineers, and business stakeholders
• Excellent written and oral communication skills
• Ability to tailor and present information across multiple stakeholders

NICE TO HAVES

• Experience integrating AI solutions with SaaS/PaaS platforms (e.g., ServiceNow, Salesforce, etc.)
• Experience implementing virtual agents within SaaS/PaaS platforms (e.g., ServiceNow Virtual Agent, Salesforce Agentforce, etc.)
• Experience with Google Gemini

ABOUT US

At InDev, we’re not just a company; we’re a trailblazing force transforming the way data shapes the future. As a dynamic player in the federal government sector, we’re on a mission to empower agencies with cutting-edge data solutions that drive innovation, efficiency, and progress. Our team thrives on collaboration, innovation, and embracing challenges head-on to create a meaningful impact on the world around us.

WHY INDEV

• Innovative Environment: Join a team that thrives on creativity and innovation, where your ideas are not only heard but encouraged.
• Meaningful Impact: Contribute to projects that directly impact federal agencies, driving positive change on a national scale.
• Dynamic Collaboration: Work alongside diverse experts who are passionate about pushing boundaries and making a difference.
• Agile Mindset: Embrace Agile methodologies that encourage flexibility, adaptability, and rapid growth.
• Learning Culture: Enjoy ongoing learning opportunities and professional development to expand your skill set.
• Cutting-edge Tech: Engage with the latest technologies and tools in the data integration landscape.

If you’re ready to embark on a journey of innovation, collaboration, and impact, InDev welcomes you to join our team. Let’s shape the future together.

Overview

We are seeking a skilled IT Systems & Network Administrator for our Columbus, Ohio facility. It's a hybrid role focused on managing and improving IT infrastructure. Intermediate networking knowledge and system administration expertise are required, with experience in a manufacturing environment being a plus. The selected candidate will be key in maintaining system uptime, securing IT assets, and supporting scalable network and cloud solutions.

Key Responsibilities

Digital Print Technology

• Configure, monitor, and maintain digital print technologies from M&R, Kornit, and Caldera.
• Secure the digital print technologies with company endpoint protection
• Install and maintain Zebra scanning and printing technologies used in digital printing
• Support users of the Monster Digital Platform in all aspects of the plant operations

Network Infrastructure & Support

• Configure, monitor, and maintain our LAN/WAN infrastructure to ensure optimal performance and uptime.
• Perform routine diagnostics, network segmentation, and performance tuning to proactively address potential issues.
• Manage firewalls, VPN configurations, and VLAN provisioning to enhance network security and efficiency.
• Troubleshoot connectivity issues and optimize network performance, ensuring high availability and reliability for all users and equipment.

System Administration

• Administer Microsoft Entra ID, Azure AD, and other identity management systems to ensure secure and efficient access.
• Manage Microsoft Intune, endpoint protection solutions (e.g., CrowdStrike), and patch management tools to safeguard our devices and data.
• Deploy and maintain virtual machines, server infrastructure (VMware/Hyper-V), and cloud resources.
• Support and enforce IT security policies, including email protection, using ProofPoint, and vulnerability remediation, using Automox, to protect against cyber threats.

Operational IT Support

• Provide expert Tier 2/3 support for system and network-related incidents and requests, resolving issues promptly and effectively.
• Maintain comprehensive system and network documentation to ensure clear and efficient operations.
• Collaborate closely with vendors and service providers for support, procurement, and to leverage external expertise.
• Participate in an on-call support rotation, as needed, to provide timely assistance outside of regular business hours.
• Handle the initial deployment of corporate computers and related hardware, ensuring new team members are set up for success.

Project and Process Improvement

• Assist in critical IT projects, including infrastructure upgrades, cloud migrations, and system rollouts, contributing to our growth.
• Proactively recommend improvements to enhance system efficiency, reliability, and security, driving continuous improvement in our IT landscape.
• Provide valuable input into IT planning and budgeting related to systems and network infrastructure, helping shape our future IT strategy.
• Deploy corporate computers and related hardware.

Required Qualifications

• Bachelor’s degree in Information Technology, Computer Science, or related field.
• 3+ years of experience in IT system administration and network support roles.
• Proficient in: Intermediate network concepts (TCP/IP, DNS, DHCP, VLANs, routing, etc.)
• Managing Microsoft Intune, Azure AD, and Entra ID
• Familiarity with email and endpoint security platforms
• Familiarity with hypervisors (VMware or Hyper-V), patch management, and cloud administration.

Preferred Qualifications

• Experience working in a manufacturing or industrial IT environment.
• Relevant certifications: CompTIA Network+, Microsoft Certified: Azure Administrator, or equivalent.
• Experience with tools such as SolarWinds, Wireshark, PRTG, or similar for monitoring and diagnostics.
• Spanish language proficiency is a plus.

Skills & Attributes

• Strong problem-solving and troubleshooting capabilities.
• Clear verbal and written communication, especially with non-technical stakeholders.
• Ability to manage multiple priorities in a fast-paced environment.
• Detail-oriented with a focus on security and operational excellence.

Team Lead Staff Software Engineer

Location: Hybrid - American Fork, UT

Our client is seeking a Team Lead Staff Software Engineer to join their engineering team supporting innovative cloud-based dental technology platforms. Do you enjoy solving complex backend engineering challenges using Java and modern cloud technologies? Are you passionate about mentoring other engineers while still staying hands-on with code? Do you want to influence system architecture and help scale a high-impact SaaS platform used by dental professionals? If yes, this may be the perfect Team Lead Staff Software Engineer position for you. Keep scrolling to see what this company has to offer.

The Perks!

• Compensation: $130,000 – $165,000 salary, based on experience
• Benefits: Medical, Dental, and Vision Coverage, 401(k) Plan with Company Match, Paid Time Off, Sick Leave, Paid Parental Leave, Short Term Disability, Income Protection, Work Life Assistance Program, Health Savings and Flexible Spending Accounts, Education Benefits
• Additional Perks: Worldwide Scholarship Program, Volunteer Opportunities, and opportunities for professional growth in the healthcare technology industry

A Day in the Life of the Team Lead Staff Software Engineer

In this role, you’ll help shape the future of our client’s cloud-based dental platform, including their flagship product. You’ll work closely with engineering leadership, product managers, and cross-functional teams to design and build secure, scalable features while mentoring other developers. This position blends deep technical contribution with early leadership responsibilities, offering a clear path toward technical or people management roles.

Responsibilities include:

• Lead the technical design and development of new and existing finance-related features within the Dentrix Ascend platform
• Develop clean, efficient, and maintainable Java code using Spring Boot while following Test-Driven Development (TDD) and clean architecture principles
• Apply advanced object-oriented design, SOLID principles, design patterns, and refactoring techniques to maintain high-quality codebases
• Contribute to overall system architecture with a focus on scalability, reliability, and performance under heavy usage
• Collaborate with product managers, designers, and engineering teams to translate business requirements into robust technical solutions
• Troubleshoot and resolve complex technical issues to ensure platform stability and reliability
• Mentor junior engineers and promote engineering best practices and continuous learning
• Partner with DevOps teams to support CI/CD pipelines and deployment automation
• Participate in Agile/Scrum ceremonies such as sprint planning, stand-ups, retrospectives, and code reviews
• Stay current with Java and related technologies, recommending modern tools and practices that improve product quality and team productivity

Requirements and Qualifications:

• 8+ years of experience building backend software with Java and Spring Boot, including enterprise-level application development
• Prior experience designing or working with microservices and modern software architecture patterns
• Previous experience supporting the team and guiding technical decisions as a team lead or technical lead
• Experience working with large language models (LLMs) or AI tools for generating, interpreting, or improving codebases
• Prior experience mentoring engineers or provided technical leadership while maintaining strong communication across the team
• Excellent communication and collaboration skills
• Passion for building high-quality software and enabling team success
• Bachelor’s degree in a related field

About the Hiring Company:

Our client develops cloud-based software designed to help dental professionals manage and grow their practices. Their flagship platform delivers modern practice management tools that improve efficiency, patient experience, and operational insight. The company focuses on innovation, scalability, and empowering healthcare professionals through technology.

Come Join Our Engineering Team!

Start by filling out this 3-minute, mobile-friendly application here. We look forward to hearing from you!

Job Title: Senior Project Manager – Document Digitization & Redaction

Work Location: Hybrid

Fulltime role

Position Overview

The Senior Project Manager role will lead a critical, high-security document digitization and redaction initiative that involves secure retrieval, certified decontamination, high-resolution scanning, intelligent redaction, and the integration of sensitive human resource records into a new Content Management System (CMS). The ideal candidate will have experience overseeing the deployment of Azure Automation, Azure Comprehend, and the secure Azure environment for document processing and storage and must possess a strong combination of technical project management expertise, a deep understanding of compliance and security protocols, and the leadership skills necessary to coordinate with multiple stakeholders. The primary mission of this role is to deliver a solution that ensures data integrity, regulatory compliance, and operational continuity.

Key Responsibilities

Create, develop, and manage a comprehensive project plan that covers all phases outlined in the Scope of Work, including document retrieval and decontamination, secure chain of custody, scanning and ingestion, Intelligent Document Processing (IDP), policy-driven redaction, CMS integration, testing, and training.

Proactively identify, assess, and develop mitigation strategies for potential risks such as security breaches, delays in document retrieval, contamination hazards, OCR/redaction inaccuracies, and system integration challenges.

Serve as the primary contact for coordinating secure access and document retrieval.

Facilitate clear and consistent communication with stakeholders, leadership, IT security, legal/compliance officers, and end-users. Translate technical complexities and compliance requirements into actionable updates.

Clearly define project scope, timelines, and deliverables. Manage stakeholder expectations throughout the project lifecycle, especially regarding the certified decontamination process and the policy-driven redaction engine.

Collaborate with legal and program teams to validate the rules for the policy-driven redaction engine, ensuring compliance with CJIS, HIPAA, GDPR, CCPA, and other relevant standards.

Coordinate and manage a diverse team consisting of contractors, IT staff, developers, and records management personnel. Foster a collaborative environment focused on security and precision.

Ensure strict adherence to documented chain of custody protocols. Utilize barcode scanning, timestamped logs, and secure manifests for every document batch.

Address and resolve conflicts related to resource allocation, security protocols, or technical approaches to maintain team cohesion and project momentum.

Track all project hours and expenditures, including decontamination services and Azure cloud consumption, to ensure cost-effectiveness and adherence to the budget.

Lead a comprehensive testing phase as outlined in the Scope of Work. This includes end-to-end workflow testing, accuracy validation of OCR and redaction logic, and coordinating User Acceptance Testing (UAT) with agency stakeholders.

Verify that all redaction actions are policy-driven and maintain a complete audit trail including timestamps, user IDs, and legal basis for full accountability and compliance.

Ensure the creation and maintenance of all project documentation, including migration process, system configurations, redaction logs, and training materials.

Plan and oversee targeted training sessions including content on redaction review procedures, system search and retrieval, and updated policy processes.

Ensure a smooth transition of all project deliverables, documentation, and operational knowledge to the agency's long-term support team.

Required Skills & Qualifications

10+ years of Technical Project Management experience, with at least 5 years leading complex Azure-based initiatives such as cloud migration or digital transformation.

Proven ability to manage projects involving Azure cloud services, OCR/IDP technologies, and system integrations. Familiarity with policy-driven redaction engines is highly desirable.

Experience managing projects involving sensitive data (PII, PHI) with a working knowledge of compliance frameworks such as CJIS, HIPAA, GDPR, or CCPA. Experience with government agencies or in highly regulated environments is a significant advantage.

Demonstrated ability to lead, motivate, and mentor cross-functional teams, driving them toward a common goal in high-stakes environments.

Exceptional written and verbal communication skills, capable of conveying complex information clearly and concisely to all audiences, including high-level stakeholders.

Strong analytical and critical thinking skills, with demonstrated ability to navigate complex challenges and adapt to changing requirements.

Expert-level skills in prioritization, time management, and maintaining meticulous project documentation.

Other Preferred Qualifications

Background supporting projects in hybrid cloud or enterprise technology environments.

Positive, proactive, and able to build trust with technical and business stakeholders.

Adaptable and effective in dynamic environments with shifting priorities.

Role Requirements:

· 3-4 years working in an analyst role.

· Proven attention to detail, especially related to technical information.

· Proven experience in a prior role managing technical information and details where accuracy was paramount.

· Excellent oral and written communication skills.

· Ability to work under pressure in a challenging environment. Ability to work well with others and collaborate with different functions.

· Knowledge of IT concepts, cloud computing, software, and systems.

· Knowledge of Amazon Web Services, Microsoft Azure, and/or Google Cloud Platform.

Desired

· Experience with Cloud ERP from a landscape perspective.

· Practical understanding of cloud architecture and IaaS operations model.

· Knowledge of enterprise technology infrastructure (i. e. networks, storage, enterprise server software including Windows Server, Linux, and monitoring technologies).

· Experience in a Managed Services environment.

We are hiring a Senior DLP Analytic Rule Developer to build and mature our Microsoft Purview DLP program across a complex, multi-cloud retail enterprise. You will design, develop, and tune analytic rules that protect sensitive data thousands of endpoints, spanning Microsoft 365, endpoint DLP, SaaS applications, and structured cloud data.

This role sits within Security Engineering and focuses on building production-grade DLP policies from the ground up. You will own analytic logic, reduce false positives, and translate regulatory requirements into precise technical controls aligned to PCI DSS, SOX, and state privacy laws.

Key Responsibilities

• Design and deploy baseline production DLP policies across Copilot, Exchange Online, SharePoint, OneDrive, Teams, endpoint DLP, Defender for Cloud Apps, on-premises file shares, and SaaS platforms.
• Build and maintain custom sensitive information types, EDM classifiers, and trainable classifiers within Microsoft Purview.
• Develop advanced pattern matching and detection logic to minimize false positives while preserving coverage.
• Continuously tune policies based on alert telemetry, business workflows, and data usage patterns.
• Integrate DLP with Microsoft Defender and Insider Risk to improve detection context and risk scoring.
• Translate PCI DSS, SOX, and state privacy requirements into enforceable DLP controls.
• Build and formalize enterprise data classification taxonomy.
• Integrate Microsoft Purview DLP with adjacent security platforms using APIs and automation.
• Define and implement executive-level KPIs for DLP effectiveness.
• Build dashboards and reporting in Power BI or similar platforms.

Example of Expected Outcomes

• Deploy baseline production DLP policies across all Microsoft 365 workloads.
• Integrate DLP with Microsoft Defender to improve detection fidelity.
• Build enterprise data classification taxonomy aligned to regulatory requirements.
• Implement executive reporting with defined KPIs and operational metrics.
• Establish measurable reduction in false positives through tuning and classifier refinement.

Required Experience

• Hands-on experience building custom sensitive information types and EDM classifiers in Microsoft Purview.
• Experience developing and tuning trainable classifiers.
• Experience integrating DLP with Microsoft Defender, third-party apps.
• Experience with API integration and automation of security workflows.
• Experience building dashboards and metrics in Power BI or similar tools.
• Experience working in regulated environments including PCI DSS and SOX.

Preferred Qualifications

• Microsoft SC-400 certification.
• CISSP certification.
• Experience in retail or large distributed enterprise environments.
• Experience operating in multi-cloud environments.

MSR Technology Group DBA Infomatics has been an Inc 500/5000 corporation for the last 7 years in a row. We have an urgent need for Salesforce Product Manager. Please find the job details below.

Title: Salesforce Product Manager

Location: Boston, MA (Remote)

Duration: Long Term Contract

Job Description:

Key Responsibilities

• Serve as the primary product owner for Salesforce Student Experience and Case Management solutions.
• Engage with academic and administrative stakeholders to understand needs, processes, and pain points.
• Facilitate collaborative design workshops/JAD sessions to define current state, desired outcomes, and solution concepts.
• Develop a clear future-state vision and translate it into actionable roadmaps and product strategies.
• Write high-quality user stories, epics, and acceptance criteria for development teams.
• Partner with Salesforce architects and developers to ensure solutions align with best practices and institutional goals.
• Lead initiatives tied to omnichannel case management, including telephony, digital engagement, and service workflows.
• Ensure solutions support a seamless, student-centered experience across the University.
• Promote AI tools and practices that enhance productivity, documentation, and delivery speed.
• Monitor success metrics and continuously improve product functionality and user experience.

Qualifications

Required:

• 5+ years of product management, business analysis, or CRM solution experience.
• Strong understanding of Salesforce, especially Service Cloud, Case Management, and omnichannel capabilities.
• Demonstrated ability to facilitate workshops, gather requirements, and translate complexity into clear recommendations.
• Exceptional ability to write structured, developer-ready user stories.
• Broad understanding of how business processes, data, UX, and technical architecture intersect.
• Proven ability to influence and communicate effectively with cross-functional teams.
• Comfort with using AI-powered tools to enhance personal and team effectiveness.

Preferred:

• Experience in higher education or large, complex organizations.
• Familiarity with Salesforce Experience Cloud, Marketing Cloud, or AI-driven service workflows.
• Experience with human-centered design or service design methodologies.

What Makes Someone Successful in This Role

• Deep curiosity about how processes, data, and systems work.
• Ability to translate business complexity into simple, actionable technical direction.
• Skilled facilitator of collaborative design workshops.
• Strong grounding in Salesforce capabilities, especially around Case Management, Service Cloud, and omnichannel communications.
• Comfort operating across multiple domains (business, UX, data, tech).
• Exceptional ability to write structured, developer-ready user stories.
• Natural inclination to use AI tools to increase productivity and effectiveness.

If you have the above skills/experience, please share your resume in confidence to:

Recruiter Name: Sravan

EOE

HCLTech is looking for a highly talented and self- motivated Senior Engineer — Salesforce Service Cloud (core) to join it in advancing the technological world through innovation and creativity.

Job Title: Senior Engineer — Salesforce Service Cloud (Core)

Job ID: 86068

Position Type: Full Time

Location: Onsite

Location: Seattle

Type: Full-time/Contract

Role Summary

Build high-quality SFSC features across case management, omni-channel routing, digital messaging, entitlements, and knowledge. Balance declarative-first with Apex where needed, ensuring secure, scalable solutions

Key Responsibilities

• Deliver features using Flows, Lightning Web Components (LWCs), Apex (triggers/classes), and configuration.
• Implement Case lifecycle, Omni‑Channel, Digital Engagement (Chat/WhatsApp/Messaging), Macros, SLAs, Milestones.
• Configure Knowledge (data categories, article types) and search relevance.
• Build LWCs with strong UX patterns and test coverage (Jest for LWC, Apex tests).
• Performance tuning (SOQL, bulkification), security (CRUD/FLS), and package/release readiness.
• Peer reviews, design docs, and contribution to standards.

Required Skills

• 6–9+ years overall; 4+ years Salesforce core dev; 2+ years Service Cloud.
• Strong Apex, LWC, Flows; Omni‑Channel and Digital Engagement hands-on.
• Data model, sharing/security, and test automation for Apex/LWC.

Preferred / Nice to Have

• Knowledge setup, Einstein for Service features, Email‑to‑Case optimizations.
• CI/CD with Gearset/Copado/GitHub Actions; static code analysis (PMD/Sonar).
• Certifications: Platform Developer I/II, Service Cloud Consultant, JavaScript Developer I.

Interview Focus

Declarative vs code trade-offs, LWC depth, Apex patterns, platform limits, and real-world SFSC scenarios.

Pay and Benefits

Pay Range Minimum: $77000 per year

Pay Range Maximum: $188000 per year

HCLTech is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to for investigation.

A candidate’s pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year

How You’ll Grow

At HCLTech, we offer continuous opportunities for you to find your spark and grow with us. We want you to be happy and satisfied with your role and to really learn what type of work sparks your

brilliance the best. Throughout your time with us, we offer transparent communication with senior-level employees, learning and career development programs at every level, and opportunities to experiment in different roles or even pivot industries. We believe that you should be in control of your career with unlimited opportunities to find the role that fits you best.