Lee Enterprises Jobs in Usa
2,808 positions found — Page 2
Location: Lee's Summit, KS
Company: Schneider
Pay: Competitive weekly pay (inquire for details)
Start Date: ASAP
About the Position
Dedicated nighttime truck driver - Daimler
Average pay: $950-$1,160 weekly
Home time: Daily
Experience: 3 months or greater CDL experience
Overview Haul Daimler/Freightliner parts in dry van trailers.
100% hand unloads using pallet jack.
5 loads per week with 4 stop-offs per load.
Tuesday-Saturday schedule, starting in the early morning.
Drive within Illinois and Missouri.
Pay and bonus potential Hourly pay and load pay.
Weekly performance pay.
$5,000 sign-on bonus paid over 12 monthly payments in your first year for experienced drivers.
Paid orientation.
Paid time off after 6 months, plus 6 days of holiday pay per year.
Annual bonus: Earn up to 2% of annual gross pay each year.
Qualifications Valid Class A Commercial Driver's License (CDL).
Drivers on this account are required to drive at night.
Live within 50 miles of Kansas City, MO.
Minimum 3 months of Class A driving experience.
Need CDL training? Explore our company-paid CDL training programs or call us at 8 , and we can talk you through it. Additional benefits Medical, dental and vision insurance.
401(k) savings plan with company match.
Unlimited referral bonuses.
Credit for Military Experience and Military Apprenticeship programs, plus more military benefits.
Leading equipment and technology specs designed for driver comfort.
See full list of driver benefit package.
More reasons to choose Schneider Dedicated driving Dependable paychecks – Weekly paychecks reflect the consistent miles you’ll drive on a weekly basis.
Familiarity – Get to know the routes you drive and the customer you work with.
All-encompassing pay packages – Pay includes all facets of the exact job you do.
Schneider's inclusive culture Our history has taught us that treating everyone with dignity and respect is vital to our ongoing success. We embrace and seek out diversity that is inclusive of thought, race, ethnicity, national origin, sex, gender, gender expression, age, religion, sexual orientation, ability, medical condition, veteran or military status, experience and background. This diversity and openness ensures all associates have equal access to opportunities and resources to contribute fully to the organization's success, and it fuels innovation, improves strategic thinking and cultivates leadership. Any applicant may request a reasonable accommodation to complete a job application, pre-employment testing, or job interview or to otherwise participate in the hiring process consistent with the Americans with Disabilities Act (ADA) by contacting their Recruiter, Human Resources Business Partner, and/or Human Resources Leave Administration.
Schneider uses E-Verify to confirm the employment eligibility of all newly hired associates. To learn more about E-Verify, including your rights and responsibilities, please visit .
Job Company Driver
Schedule FULLTIME
Sign On Bonus 5000
PI283030400
Location: Lee's Summit, KS
Company: Schneider
Pay: Competitive weekly pay (inquire for details)
Start Date: ASAP
About the Position
Dedicated Reefer nighttime truck driver - Costco
Average pay: $1,400-$1,700 weekly
Home time: Weekly
Experience: All CDL holders
Overview Hauling reefer and dry van freight to Costco stores with backhauls.
100% no-touch and 50% drop-and hook freight.
3-4 loads per week with 1-2 stop-offs per load.
Drive within IA, KS, MN, MO, ND, NE and SD.
Pay and bonus potential Mileage pay, plus hourly pay while on duty, not driving.
Weekly performance pay.
$5,000 sign-on bonus paid over 12 monthly payments in your first year for experienced drivers.
$2,000 sign-on bonus paid over 12 monthly payments in your first year for inexperienced drivers.
Paid orientation.
Paid time off after 6 months, plus 6 days of holiday pay per year.
Annual bonus: Earn up to 2% of annual gross pay each year.
Qualifications Valid Class A Commercial Driver’s License (CDL).
Drivers on this account are required to drive at night.
Live within 75 miles of Kansas City, MO.
Need CDL training? Explore our company-paid CDL training programs or call us at 8 , and we can talk you through it.
Additional benefits Medical, dental and vision insurance.
401(k) savings plan with company match.
Unlimited referral bonuses.
Credit for Military Experience and Military Apprenticeship programs, plus more military benefits.
Leading equipment and technology specs designed for driver comfort.
See full list of driver benefit package.
More reasons to choose Schneider Dedicated driving Dependable paychecks – Weekly paychecks reflect the consistent miles you’ll drive on a weekly basis.
Familiarity – Get to know the routes you drive and the customer you work with.
All-encompassing pay packages – Pay includes all facets of the exact job you do.
Schneider's inclusive culture Our history has taught us that treating everyone with dignity and respect is vital to our ongoing success. We embrace and seek out diversity that is inclusive of thought, race, ethnicity, national origin, sex, gender, gender expression, age, religion, sexual orientation, ability, medical condition, veteran or military status, experience and background. This diversity and openness ensures all associates have equal access to opportunities and resources to contribute fully to the organization's success, and it fuels innovation, improves strategic thinking and cultivates leadership. Any applicant may request a reasonable accommodation to complete a job application, pre-employment testing, or job interview or to otherwise participate in the hiring process consistent with the Americans with Disabilities Act (ADA) by contacting their Recruiter, Human Resources Business Partner, and/or Human Resources Leave Administration.
Schneider uses E-Verify to confirm the employment eligibility of all newly hired associates. To learn more about E-Verify, including your rights and responsibilities, please visit .
Job Company Driver
Schedule FULLTIME
Sign On Bonus 5000
PI282896350
Job Summary:
At Tokio Marine Highland (TMH) we are strengthening our enterprise delivery capability to support sustainable growth, sharper strategic alignment and disciplined execution. As the business scales in complexity and ambition, we are embedding a clear governance framework, robust investment prioritization and consistent oversight to ensure initiatives deliver measurable business value.
The VP, Enterprise Change reports to the COO and leads the BAU change function. It is accountable for ensuring that strategic initiatives are prioritized, governed and executed in line with enterprise objectives. The role plays a critical part in embedding a transparent, repeatable delivery model that enhances executive visibility, improves decision quality and drives outcomes at pace and scale.
Key Responsibilities:
Enterprise Change & Portfolio Leadership
- Partner with Executive Leadership to define and advance the multi-year change agenda, translating strategic priorities into sequenced roadmaps, investment plans, and disciplined portfolio execution aligned to business and financial objectives.
- Lead the enterprise change portfolio, establishing clear prioritization, governance, capacity planning, and performance transparency to ensure initiatives are properly sequenced, resourced, and delivered at a sustainable pace.
- Advise the Executive Leadership Team on investment trade-offs, risks, dependencies, and benefit realization, ensuring strong PMO standards, financial controls, and outcome accountability.
Organizational Change & Value Realization
- Define and embed a consistent change management methodology, leading communications, stakeholder engagement, readiness, and sustained adoption across the enterprise.
- Establish outcome-based KPIs and value tracking to ensure initiatives deliver measurable commercial impact, operational efficiency, and strategic advantage, with clear business ownership of benefits.
Team Leadership & Capability Building
- Build and lead a high-performing Change team, strengthening enterprise delivery capability, maturity, and a culture of accountability, transparency, and execution excellence.
Experience and Skills Required:
- 12–15+ years leading large-scale change initiatives.
- Experience in the insurance industry
- Proven experience building or leading a change function.
- Demonstrated success delivering complex, cross-functional programs from strategy through implementation.
- Executive presence with strong influencing skills at C-suite level.
- Willingness to travel occasionally as needed
Core Competencies
- Strategic Portfolio & Value Delivery: Translate strategy into executable roadmaps; lead enterprise portfolio management, financial oversight, benefits realization, and risk governance.
- Organizational Change Leadership: Drive enterprise change, stakeholder engagement, and sustained adoption through clear executive communication and influence.
- Enterprise Stakeholder Influence: Build alignment across senior leaders through strong judgment, credibility, and organizational awareness.
- Executive Decision-Making: Demonstrate clarity, discernment, and sound escalation judgment in complex, high-impact environments.
- Composed Leadership: Lead with executive presence, emotional intelligence, and resilience under pressure.
Preferred Qualifications
- Demonstrated digital and process transformation capabilities
Required Education:
- Bachelor’s or Master’s degree in Business Administration, Organizational Psychology, Human Resources Management, or a related field.
Preferred Certifications
- PROSCI (Change Management)
- PMP (Project Management Professional)
- SAFe (Lean Portfolio Management)
Additional Job Details:
This hybrid position will be based in Chicago, IL, or Frisco, TX with 2-3 days in office each week.
The pay range for this role is $155,800 - $202,600. This range reflects a good faith estimate of pay at the time of posting. Actual compensation will be determined based on factors such as experience, skills, knowledge, education, and internal pay equity.
About Tokio Marine Highland
Tokio Marine Highland Insurance Services (TMH) is a leading property and casualty underwriting agency. We offer a broad suite of tailored specialty risk management solutions, including private flood, fine art and lender-placed products. At TMH, it’s all about our clients. Nationwide, our customers rely on our trusted, industry-leading coverages, supported by compliance expertise, superior claims management and the highest caliber of service.
Founded in 1962, TMH is a wholly owned company of Tokio Marine Kiln, one of the largest carriers in the Lloyd’s of London insurance market and a member of the Tokio Marine Group. TMH has operating centers in Chicago, Il, Frisco, Texas, Miami, Fla., and South Pasadena, Calif.
If you’re looking to advance your career, TMH is the perfect professional home. At TMH, you’ll have a chance to innovate with the world’s leading businesses, put your expertise into action on major projects, and work on game-changing initiatives. You’ll also make long-lasting professional connections through sharing different perspectives, and you’ll be inspired by the best.
Tokio Marine Highland, LLC (TMH) is an Equal Opportunity Employer. TMH’s success depends heavily on the effective utilization of qualified people, regardless of their race, ancestry, religion, color, sex, national origin, sexual orientation, gender identity and/or expression, disability, veteran status, or any characteristic protected by law. As a company, we adhere to and promote equal employment opportunities for all.
Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is TMH’s policy to provide reasonable accommodation when requested by qualified individuals with disabilities during the recruitment process, unless such accommodation would cause an undue hardship. To make an accommodation request, please contact
Senior Account Executive – Enterprise Financial Services
Location: Columbus, Ohio
We are partnering with a nationally established IT staffing and technology consulting firm expanding its enterprise footprint across the Great Lakes region. With strong delivery capabilities and long-standing financial services relationships, the organization is investing in strategic revenue growth across Ohio.
We are seeking a high-performing Senior Account Executive to drive net-new enterprise logo acquisition and expand financial services accounts across the region.
The Role
This is a growth-focused, enterprise sales position responsible for:
- Hunting and landing new enterprise logos
- Creating executive-level access (CIO, CTO, CFO, and technology leadership)
- Building and managing full-cycle sales opportunities
- Expanding financial services and regulated industry accounts
- Partnering closely with delivery and account strategy teams
This is not a maintenance role. The ideal candidate is comfortable building pipeline from scratch and converting strategic opportunities into long-term enterprise partnerships.
Target Market
- Regional and national banks
- Financial institutions
- FinTech organizations
- Insurance carriers
- Enterprise healthcare and adjacent regulated industries
Experience selling into regional banks or enterprise financial institutions is highly attractive.
Ideal Background
- 5+ years of business development or account executive experience within IT staffing or technology consulting
- Proven track record of net-new logo acquisition
- Experience navigating complex enterprise buying cycles
- Strong executive presence and consultative selling approach
- Demonstrated ability to generate and manage multi-million-dollar revenue streams
What Success Looks Like
- Consistent enterprise pipeline generation
- Executive introductions and strategic access
- Net-new revenue growth
- Long-term account expansion within financial services
Compensation
Base salary of $60,000 – $80,000 plus uncapped commission.
Strong performers are expected to exceed $130K+ in total earnings.
This role includes access to a high-visibility, active account to help accelerate early success.
Role : Gemini Enterprise SME
Location: Remote
Position Type : Contract
Role Summary
- Seeking a Gemini Enterprise Experience Engineer to design, build, and operationalize enterprise‑grade Gemini‑powered solutions on Cloud Platform (GCP).
- This role focuses on Gemini APIs, Vertex AI, and agentic AI frameworks to deliver secure, scalable, and production‑ready AI experiences for enterprise users.
Key Responsibilities
- Design and implement Gemini Enterprise solutions using Gemini APIs and Vertex AI
- Build and deploy agentic AI workflows using Agent Builder, ADK, and LangGraph‑style orchestration [Manideep M...prise 3-10 | PDF], [Clo...iew_Jerome | PowerPoint]
- Integrate Gemini with enterprise data sources, APIs, and business systems
- Productionize AI experiences on GCP with strong focus on security, governance, and observability
- Collaborate with engineering and customer teams to translate business needs into scalable AI experiences
Required Skills
- Hands‑on experience with Gemini Enterprise / Gemini APIs
- Strong experience with GCP, especially Vertex AI
- Proficiency in Python and API‑based AI integration
- Experience building enterprise‑grade GenAI applications
Nice to Have
- Experience with Agent Builder, Agent Development Kit (ADK), or Agent Engine
- Familiarity with RAG patterns, structured outputs, and tool‑calling
- Experience with secure or privacy‑sensitive enterprise data
- Exposure to CI/CD and cloud‑native deployment on GCP
Experience
- 5+ years in cloud, AI/ML, or platform engineering
- Prior experience delivering enterprise AI solutions on Cloud preferred
Best Regards,
Bismillah Arzoo (AB)
The Opportunity
Join an industry leading EA function within MassMutual that creates alignment between technology and business strategy. You will have an opportunity to guide the process of planning and designing capabilities to maximize the value of IT and enable the company to make high impact, long-term decisions. This will be accomplished through architecture strategies, blueprints and road maps that standardize technology stacks which create engineering speed and agility through the innovative use of data science, data analytics, cloud and API’s. The EA will work with a team that embrace diversity in all of its forms, respect and have fun.
The Team
The MassMutual Enterprise Architecture team in the Enterprise Technology and Experience organization is seeking an outstanding Enterprise Architect (Application) to join our team. Enterprise Architecture is composed of Business, Application, Infrastructure, Technology & Design and Security architecture domains. Joining this team will give the Application EA a unique perspective and opportunity to partner with best-in-class architects on enterprise wide technology initiatives.
The Impact:
This role will work with IT and Business stakeholders of business delivery teams, engineers, application operations, product managers, and enterprise stakeholders to help deliver innovative, data-driven systems aimed at transforming the insurance industry. As part of the application architecture team, incumbents may be responsible for any of the following:
- Partner with senior leaders to develop and maintain the Technology strategies & roadmap focused on Wealth Management
- Manage a domain(s) of the MassMutual Application Portfolio Management data for quality
- Technical evaluations and benchmarking of core application platforms, frameworks and technologies
- Specification and publication of standards around application design and software engineering best practices
- Thought leadership and active participation in conferences and research with strategic partners and academic institutions
- Partner with business executives and senior architects to identify data and process issues, then provide solution options and recommends options
- Provide recommendations on system options, risks, cost/benefit analysis, and impact on cross-domain systems, business strategy, goals and processes
- Engage in SA problem solving, snapshots and full architecture documents
- Actively publish deliverables, and utilizes multi-media to educate and engage with federated solution architecture community members
- Collaborate with extended enterprise architecture, business, and IT support teams to communicate architecture strategies, standards, and direction
- Stay abreast of emerging technologies
The Minimum Qualifications
- Bachelors degree in Computer Science, Engineering or related Technical degree
- 8+ years of related IT Solutions Architecture or Technical Lead experience
The Ideal Qualifications
- 10+ years of related IT Architecture or IT consulting experience
- P referred job experience includes some knowledge of Insurance and Wealth Management
- Experience with technology supporting: Financial Planning, Order Management, Lending, Wealth Investment Products, etc.
- Excellent communication, presentation, influencing and reasoning skills
- A team-focused mentality with proven ability to work effectively with diverse stakeholders
- Experience in Capability mapping and business architecture concepts
- Strong interpersonal skills, with an emphasis on the ability to effectively influence others, collaborate and partner.
- Understanding of the impact of IT on business results
- Demonstrated experience using Architecture Methodology (TOGAF, Archimate)
- Strong decision-making capabilities, with a proven ability to weigh the relative costs and benefits of potential actions and identify the most appropriate one
- Experience in Public Cloud platforms (preferably AWS), solution design and development using Cloud-native services, and understanding of cost rationalization.
- AWS/Azure Cloud Certification
- Strong experience in Architecture and Design patterns
- Developed acumen in Domain Driven Design
- Strong experience with event streaming design and implementation using Kafka, along with web service protocols and patterns like SOAP, REST, JSON, XML/XSDs.
- Experience with REST API for data interchange and API-driven systems integration decoupling digital and backend systems.
- Track record of designing architectural reference material
What to Expect as Part of MassMutual and the Team
- Regular meetings with the Enterprise Architecture team
- Focused one-on-one meetings with your manager
- Access to mentorship opportunities
- Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQ, veteran and disability-focused Business Resource Groups
- Access to learning content on Degreed and other informational platforms
- Your ethics and integrity will be valued by a company with a strong and stable ethical nosiness with industry leading pay and benefits
#LI-RK1
MassMutual is an equal employment opportunity employer. We welcome all persons to apply. If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need. California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our California Consumer Privacy Act Disclosures page.The MassMutual Enterprise Architecture team in the Enterprise Technology and Experience organization is seeking an outstanding Enterprise Architect (Application) to join our team. Enterprise Architecture is composed of Business, Application, Infrastructure, Technology & Design and Security architecture domains. Joining this team will give the Application EA a unique perspective and opportunity to partner with best-in-class architects on enterprise wide technology initiatives.
This role will work with IT and Business stakeholders of business delivery teams, engineers, application operations, product managers, and enterprise stakeholders to help deliver innovative, data-driven systems aimed at transforming the insurance industry. As part of the application architecture team, incumbents may be responsible for any of the following:
Partner with senior leaders to develop and maintain the Technology strategies & roadmap focused on Wealth Management
Manage a domain(s) of the MassMutual Application Portfolio Management data for quality
Technical evaluations and benchmarking of core application platforms, frameworks and technologies
Specification and publication of standards around application design and software engineering best practices
Thought leadership and active participation in conferences and research with strategic partners and academic institutions
Partner with business executives and senior architects to identify data and process issues, then provide solution options and recommends options
Provide recommendations on system options, risks, cost/benefit analysis, and impact on cross-domain systems, business strategy, goals and processes
Engage in SA problem solving, snapshots and full architecture documents
Actively publish deliverables, and utilizes multi-media to educate and engage with federated solution architecture community members
Collaborate with extended enterprise architecture, business, and IT support teams to communicate architecture strategies, standards, and direction
Bachelors degree in Computer Science, Engineering or related Technical degree
~8+ years of related IT Solutions Architecture or Technical Lead experience
10+ years of related IT Architecture or IT consulting experience
~ P referred job experience includes some knowledge of Insurance and Wealth Management
~ Financial Planning, Order Management, Lending, Wealth Investment Products, etc.
~ Understanding of the impact of IT on business results
~ Experience in Public Cloud platforms (preferably AWS), solution design and development using Cloud-native services, and understanding of cost rationalization.
~ AWS/Azure Cloud Certification
~ Strong experience with event streaming design and implementation using Kafka, along with web service protocols and patterns like SOAP, REST, JSON, XML/XSDs.
~ Experience with REST API for data interchange and API-driven systems integration decoupling digital and backend systems.
~ Track record of designing architectural reference material
Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQ, veteran and disability-focused Business Resource Groups
Access to learning content on Degreed and other informational platforms
If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.
California residents:
CornerStone Technology Talent Services
Job Title: Implementation Manager – Enterprise ERP Transformation
Location: Bedford, Texas (100% Onsite)
Employment Type: Contract
Overview
CornerStone Technology Talent Services is seeking an experienced Implementation Manager to lead a large-scale, enterprise ERP modernization initiative within a highly regulated healthcare environment.
This is a business-facing leadership role focused on stakeholder engagement, change management, executive communication, and enterprise coordination. This is not a technical project management role.
The organization is replacing a legacy ERP platform that has not undergone a core upgrade in over a decade. This transformation will modernize enterprise operations and requires strong leadership, structure, and white-glove stakeholder management.
Key Responsibilities
- Serve as the internal face of the ERP transformation
- Lead enterprise-wide stakeholder engagement (approximately 75 business stakeholders)
- Drive organizational change management and user adoption
- Translate vendor updates into clear, business-friendly communication
- Coordinate efforts across business teams, internal IT, and the external vendor
- Manage executive reporting, governance, and steering committee communications
- Ensure strong documentation, validation rigor, and structured change control
- Maintain audit readiness within a regulated healthcare environment
- Partner with a small internal IT team and external vendor PM
Required Qualifications
- Healthcare industry experience
- Enterprise ERP implementation experience (business-side leadership)
- Strong change management background
- Experience in regulated healthcare environments
- Proven executive communication and governance experience
- High emotional intelligence and strong interpersonal skills
- Comfortable working 100% onsite and building relationships face-to-face
Preferred Qualifications
- PMP certification
- Experience working in highly regulated environments with structured documentation and audit requirements
- Familiarity with tools such as Smartsheet or Asana
- Experience managing large stakeholder groups in enterprise transformations
Ideal Candidate Profile
- Executive presence with strong communication skills
- White-glove stakeholder engagement approach
- Detail-oriented with disciplined documentation practices
- Strong cross-functional coordination abilities
- Calm, confident leader who can drive adoption and trust
Overview
, Inc. has consistently been at the forefront of innovation and customer experience for more than 40 years. This highly visible, enterprise role powers our Loyalty, Retention, and Customer Growth strategy across all brands within our portfolio, including 1-800-Flowers, Harry & David, Cheryl’s Cookies, Personalization Mall, The Popcorn Factory, Shari’s Berries, and more.
We are seeking a customer-centric, data-driven leader who challenges the status quo, delivers measurable results, and brings creative yet disciplined approaches to growth. Maintaining leadership in the gifting space requires continuous innovation, bold thinking, and a relentless focus on customer behavior and economics.
The Senior Director of Loyalty, Retention & Growth will own the enterprise loyalty growth engine, accountabile for driving incremental purchase frequency, retention, customer lifetime value (CLV), and contribution margin per customer. This role is responsible for ensuring Loyalty is not a benefit program, but a measurable, EBITDA-conscious growth lever that reduces reliance on paid acquisition and strengthens long-term customer relationships.
This leader will define the strategic roadmap, financial model, and operating rhythm for Loyalty—pairing clear customer value with disciplined experimentation, omnichannel activation, and continuous optimization.
Key Responsibilities
Loyalty Strategy & Program Roadmap
- Define and own the multi-year enterprise loyalty strategy, including program architecture, member value proposition, tiering, benefits, and customer positioning.
- Own the Free → Paid loyalty funnel, including membership mix, upgrade rates, renewal performance, and paid-tier penetration.
- Establish a loyalty operating rhythm that ensures continuous improvement through structured testing, optimization, and performance reviews.
- Translate enterprise growth goals into loyalty initiatives that drive incremental revenue, frequency lift (1x → 2x+), and retention—not just engagement.
Omnichannel Lifecycle & Journey Leadership
- Lead loyalty lifecycle strategy and activation across app-first and owned channels, including Push, in-app journeys, Email, SMS, Direct Mail, and onsite experiences.
- Ensure all loyalty communications are explicitly tied to behavioral objectives (activation, repeat purchase, upgrade, renewal), not just message delivery.
- Develop and manage a loyalty promotional calendar that balances customer value with margin discipline and long-term profitability.
- Partner with CRM Ops and channel teams to ensure consistent execution, personalization, and scalable activation.
Measurement, Forecasting & KPI Ownership
- Own the loyalty business case and performance scorecard, including member acquisition, engagement, upgrade, renewal, and retention forecasting.
- Drive measurement frameworks focused on incrementality and profitability, including test vs. control, holdouts, and cohort analysis.
- Make data-backed recommendations to improve program ROI, contribution margin, and long-term value creation.
Personalization & Customer Experience Innovation
- Leverage customer data, segmentation, and behavioral insights to create relevant, personalized loyalty experiences that reduce incentive waste.
- Identify opportunities to improve the end-to-end member journey (join → earn → redeem → renew → advocate).
- Lead enhancements to loyalty journeys, triggered programs, and lifecycle touchpoints to increase frequency and reduce churn.
Platform, Data & Operational Excellence
- Own loyalty platform capabilities and performance; identify feature, data, and technology needs to support roadmap delivery.
- Partner with Martech, Analytics, and Data teams to ensure loyalty data is accurate, actionable, and usable across activation channels.
- Ensure loyalty reporting, tagging, and performance measurement are consistent, scalable, and decision-ready.
Cross-Functional Leadership & Enterprise Alignment
- Serve as the enterprise loyalty lead, aligning Brand, Product, Analytics, Merchandising, Customer Service, and Technology around shared loyalty goals.
- Influence stakeholders and align teams around financial and behavioral loyalty KPIs, not vanity metrics.
- Build and lead a high-performing team culture focused on speed, accountability, experimentation, and customer obsession.
Qualifications
- 10–12+ years of experience in Loyalty, CRM, Retention, or Lifecycle Marketing with a proven track record of launching and scaling omni-channel loyalty programs.
- Strong strategic and analytical orientation with the ability to translate customer behavior into financial outcomes and growth plans.
- Deep understanding of loyalty economics, including incrementality, liability, breakage, margin impact, and incentive optimization.
- Experience leading cross-functional initiatives across Marketing, Product, Data, and Technology.
- Strong command of app-first lifecycle marketing and CRM best practices (Push, in-app, Email, SMS, Direct Mail, onsite).
- Entrepreneurial mindset—comfortable operating lean, moving quickly, and building from 0→1 and 1→10.
- Experience managing teams and developing talent.
- Digital/eCommerce experience preferred; retail experience strongly preferred.
Health Information Technology:
The Health and Information Technology Department embraces a strong, customer-centric philosophy in delivering services. Through collaboration, we provide a robust, secure infrastructure and leverage technical tools to enable mission attainment.
The Opportunity:
The Enterprise Systems Manager is responsible for the design, administration, maintenance, and performance of the core systems utilized at the College of Medicine and affiliated entities; to include customized consumption of university core resources, as well as uniquely owned system and services for the college. Acting as Unit Leader, the role will provide direct oversight of daily activities, own escalated incident resolution, champion system implementation efforts, and manage relationships with relative technical partners and vendors.
Responsibilities:
Operations, Systems Administration, and Technical Management:
Act as Health Information Technology Enterprise Systems unit leader, overseeing the planning, architecture, installation, implementation, and maintenance of the core and unique systems and services for the College of Medicine and affiliated programs.
Supervise Systems Administrators, providing guidance over daily activities; including hiring, training, development, task assignment, and coaching.
Perform high-level systems activities to maintain workload balance and service escalated tasks.
Ensure systems/services are appropriately maintained, meeting operational expectations, and align with security standards.
Own the protection against technical vulnerabilities, as well as investigation and mitigation of incidents
Lead concurrent initiatives; including proposal, prioritization, scheduling, project planning, and communication
Generate detailed documentation for systems, workflows, change management, and project planning
Champion initiatives to deliver timely customized systems and applications to support the client base.
Consume central services, working with campus colleagues to tailor unique needs of the service environments.
Strategic Planning/Leadership:
Coordinate with Health IT leadership to develop a sustainable, scalable, and consistent service model, aligning technical and business practices to support the college's and university's strategic goals and initiatives.
Provide Health IT Leadership with technical documentation, Standard Operating Procedures (SOPs), analytical reports, and strategic road maps on service efforts and technical planning for the organization
Research and advise trends in technical innovation, related to healthcare, medical education, and biomedical research.
Set Annual/long-term unit goals, capture and present unit/system performance metrics, seeking opportunities to improve efficiency.
Maintain currency and communicate the Health IT Service Catalog for Enterprise Systems, pertaining to standardization of services, softwares, and devices offered and supported.
Outreach, Education and Training:
Represent Health IT at college/university/external technical committees/forums. Seek opportunities to increase efficiency(software licensing, economies of scale procurement, standardization, redundancy in efforts and resources.
Build and strengthen open collaborative relationships between all university IT units, AHSC Departments, and health partners to align efforts across organizations, ensure transparency, manage expectations, as well as create awareness and a sense of common purpose.
Coordinate strategic efforts between stakeholders in the development and enforcement of department, college, and university policies, procedures, and best practices.
Maintain advanced working knowledge and competency for unit, respective to current and future state of the college's systems, through regular research, forum monitoring, educational programs, and conference participation.
Other Duties, as assigned
Timely completion of all required university and college trainings and updates
Contributes to the overall success of the College by performing all other duties and responsibilities, as assigned.
Promote a positive work environment within Health IT while performing duties not specified above.
Job duties will apply to all areas of the COM, UCF Health and Burnett Biomedical Medical. There will be limited interaction with AHSC components and teaching hospital for the time being. The level of interaction and collaboration will change to encompass the AHSC and teaching hospital as the efforts toward establishing and building out the campus.
Minimum Qualifications:
Bachelor's Degree and 6 years of relevant experience, High School Diploma (or equivalent) and 10 years of relevant experience, or an equivalent combination of education and experience pursuant to Fla. Stat. 112.219(6).
Preferred Qualifications:
Proficiency with Microsoft infrastructure tools, including Active Directory, Group Policy, SCCM/MECM, SCOM, SharePoint, and IIS.
Experience delivering and managing enterprise-level services and systems such as Linux environments, SQL/MySQL databases, Mobile Device Management platforms (InTune, JAMF), Secure Printing, and Interface Engines.
Working knowledge of cloud architecture and services (e.g., Azure, AWS), including strategy, hosting, virtualization, and interconnectivity.
Familiarity with enterprise network technologies, including port specifications, firewall rules, DHCP configuration, and monitoring/troubleshooting tools.
Demonstrated leadership in a complex IT environment, including supervising technical teams, resolving escalated issues, and overseeing cross-functional projects.
Experience working in academic, research, or healthcare IT environments, with an understanding of their unique operational needs.
Additional Application Materials Required:
In addition to your application, please submit a cover letter and resume.
Special Instructions to the Applicants:
The salary for this position is expected to be between $89,076 - $122,479. The final rate will be determined based on the candidate's qualifications, experience, and internal equity considerations.
Applicant must be authorized to work for any U.S. employer, as sponsorship is not available for this position.
Classification Title: Manager, Information Technology III
Are you ready to unleash YOUR potential?
As a next-generation public research university and Forbes-ranked top employer in Florida, we are a community of thinkers, doers, creators, innovators, healers, and leaders striving to create broader prosperity and help shape a better future. No matter what your role is, when you join Knight Nation, you'll play an integral role at one of the most impactful universities in the country. You'll be met with opportunities to connect and collaborate with talented faculty, staff, and students across 12 colleges and multiple campuses, engaging in impactful work that makes a positive difference. Your time at UCF will provide you with many meaningful opportunities to grow, you'll work alongside talented colleagues on complex projects that will challenge you and help you gain new skills, and you'll have countless rewarding experiences that go well beyond a paycheck.
Working at UCF has its perks!UCF offers:
Benefit packages, including Medical, Dental, Vision, Life Insurance, Flexible Spending, and Employee Assistance Program
Paid time off, including annual and sick time off and paid holidays
Retirement savings options
Employee discounts, including tickets to many Orlando attractions
Education assistance
And more...For more benefits information, view the UCF Employee Benefits Guide.
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Department
College of Medicine (COM) - Health Information Technology - OperationsWork Schedule
Monday - Friday; 8:00 AM - 5:00 PMType of Appointment
RegularExpected Salary
$89,076.00 to NegotiableJob Posting End Date
AMAs a Florida public university, the University of Central Florida makes all application materials and selection procedures available to the public upon request.
UCF is proud to be a smoke-free campus and an E-Verify employer.
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