Leadpoint Business Services Jobs in Usa

Wakefern Food Corp. is the largest retailer-owned cooperative in the United States and supports its co-operative members' retail operations, trading under the ShopRite®, Price Rite®, The Fresh Grocer®, Dearborn Markets®, DiBruno Bros.® and Gourmet Garage® banners.

Employing an innovative approach to wholesale business services, Wakefern focuses on helping the independent retailer compete in a big business world. Providing the tools entrepreneurs need to stay a step ahead of the competition, Wakefern’s co-operative members benefit from the company’s extensive portfolio of services, including innovative technology, private label development, and best-in-class procurement practices.

We are seeking a Business Process Optimization Lead to work in our Business Innovation and Transformation Services team, within the >tech_ Division of Wakefern to drive efficiency and continuous improvement across our organization. In this role, you will document and analyze current state processes, identify improvement opportunities using data-driven techniques, and collaborate with stakeholders to design and implement future state workflows, automation and agentic AI solutions. Your expertise in process enhancement, software implementation, and data analysis will be essential in optimizing operational performance and driving our business and technology transformation.

The Business Process Optimization Lead will work closely with our Transformation Projects to identify current state processes, define future state processes and ensure these processes are incorporated into Training and Change Management plans. This role will be responsible for building a center of excellence within the >tech_ division on process improvement driving efficiencies both within our Tech processes as well as across business processes. This center of excellence will include the implementation of Process Intelligence tools, improvement methodology and the rollout of adoption to the Wakefern Organization.

Essential Functions

• Responsible for building out a center of excellence within the >tech_ division to standardize the documentation, analysis and improvement of processes, including the implementation of a Process Intelligence tool.
• Understanding of IT processes to drive improvement and standardization across the division
• Will work closely with project teams to document current and future state processes. Ability to document and facilitate process improvement.
• Facilitate workshops with users through process improvement methodology including current state, analysis, future state and implementation of changes to process. Experience of modeling processes using frameworks such as BPMN 2.0.
• Works closely with our Organizational Change Management team to ensure future state processes are identified and understanding of process changes to incorporate into the Change Management plans.
• Develop process flows, identify inefficiencies, and evaluate areas for improvement. Understanding of automation and agentic AI to communicate to relevant Wakefern >tech teams.
• Data Analytics & Root Cause Analysis – Use data-driven insights to diagnose issues and propose evidence-based solutions.
• Process Improvement & Future State Design – Collaborate with cross-functional teams to brainstorm, build, and refine optimized processes.
• Analyze end-to-end processes to identify inefficiencies and recommend opportunities for simplification, cost reduction, and quality improvement through automation, RPA, and Agentic AI; define and implement Key Performance Indicators (KPIs) that directly link process success to strategic business objectives and operational optimization
• Software Implementation Support – Ensure processes align with system implementations and changes to optimal business processes are incorporated in system implementations and process training.
• Process Training & Change Management – Educate teams on new workflows and best practices to ensure smooth transitions. Works closely with the Organizational Change Management team within BITS to incorporate process improvement and education into the OCM Plans.
• Stakeholder Collaboration – Communicate findings, lead discussions, and gain alignment from key business units.

Qualifications

• Bachelor’s degree in Business, IT or related field required.
• Must have at least 8-10 years of experience in a business process role, with a thorough understanding of business process methodologies and tools and strong business acumen with ability to analyze business processes across the organization.
• Consulting experience with a large consulting firm in business process optimization and transformation a plus
• Experience implementing Process Intelligence tools such as Nintex Promapp, Celonis, Signavio or Blueworks, including process mapping, data analysis and process mining.
• Lean Six Sigma certification (green belt or higher) or other process certification a plus.
• Project Management skills and certification a plus
• Understanding of Organizational change management and certification a plus.
• Business acumen and knowledge of IT processes and tools to drive improvement and standardization
• Strong group facilitation skills
• Data analytics, process mapping, and continuous improvement methodologies.
• Experience implementing large enterprise software and process redesign within digital transformation initiatives.
• Excellent communication, problem-solving, and stakeholder management skills.
• Influencing skills and ability to lead through indirect influence

Working Conditions & Physical Demands

• Ability to sit in front of a computer for long periods of time.
• Ability to sit, stand and walk frequently.
• Ability to adhere to the company’s four day in office work requirement.
• Ability to travel, as business needs dictate.

Core Competencies

• Communicate Effectively: Share thoughts, ideas and information in an organized, clear and precise and persuasive manner (written and oral communication).
• Drive for Results: Understands how the role impacts the organization’s strategic objectives.
• Embrace Change: Adapts to new environment, jobs, technologies and processes.
• Develop You: Identifies opportunities for career development.
• Build Relationships: Works as part of a team to achieve company goals.
• Stay Competitive: Shows passion and enthusiasm for their work.

Company Perks

• Vibrant Food Centric Culture
• Comprehensive medical, dental and vision package
• Competitive Salary and Paid Time Off
• Fitness Reimbursement and Well-Being Program
• Corporate Training and Development University
• Collaborative team environment
• Paid Parental Leave
• 401K
• Matching Gifts and Community Volunteer Involvement

JOB SUMMARY

Performs routine mortgage loan servicing functions. Ensures compliance with established Company policies and procedures, and regulations which apply within the scope of the position, including Bank Secrecy Act.

DUTIES

• Performs new account system maintenance including but not limited to manual boarding of loans in the system
• Monitors escrow payments and track delinquencies through the life of the loan
• Coordinates daily activities and functions of mortgage loan servicing to ensure proper interpretation and implementation of all regulatory requirements and bank policies
• Research customer and internal inquiries and delivers a response or solution & provide effective customer service and assist in resolving problems within given authority.
• Processes payments, disbursements, and other transactions
• Provides support to the team where assistance is needed; acts as a backup for various mortgage loan servicing functions
• Ensures compliance with all applicable government, investor, and bank regulations
• Investor Accounting
• Performs other duties as assigned

QUALIFICATIONS

• EDUCATION: AA degree or equivalent
• EXPERIENCE: Minimum 1-3 years of mortgage servicing experience or related banking experience.

SKILLS/ABILITIES

• Strong interpersonal and customer service skills
• Positive attitude
• PC proficient in Microsoft Office
• Detail-oriented and follow- through skills

Applicants must be authorized to work in the United States without the need for visa sponsorship now or in the future.

WHY WORK FOR US?

Since opening our first branch in Los Angeles in 2008, Royal Business Bank (RBB) has grown rapidly by adding branches in Southern California, Nevada, Hawaii, New Jersey, New York, and Chicago. We offer a comprehensive and innovative suite of banking services for individuals and businesses. We have great benefits that include, but not limited to:

• Medical insurance
• Vision insurance
• Dental insurance
• 401(k)
• Disability insurance

Royal Business Bank may collect personal information from potential job candidates and applicants. For more information on how we handle personal information and your applicable rights, please review our Privacy Policies (GLBA Privacy Notice, California Consumer Privacy Act and Online Privacy) at our website Royal Business Bank is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

• Compensation Range: $45,000-$52,000
• Pipeline Status: This job posting is intended to support future hiring needs and does not represent an immediate vacancy.
• Use of AI in Hiring: We use artificial intelligence tools to screen and assess applications as part of our hiring process. Human recruiters review all results.

Client Service Agent

Connexions Inc. (CNX) is an appraisal management software that provides fast, reliable and cost-effective valuation services to the lending industry. CNX products manage the full administration of the appraisal process, vendors and support consistent quality control of policies and procedures. CNX is part of The Nationwide Group (TNG) — a pioneer of outsourced financial services software.

Position Summary

The role plays a critical part in the retention of our existing clients; Financial Industry. In this role, you will offer an exceptional client experience (Lenders & Appraisers) through problem solving and client requirement knowledge. You will ensure a smooth appraisal management process by monitoring appraisal requests. This is a Business to Business client service position (no sales). We are currently hiring for a full-time role.

Position Profile

• Excellent communication skills - verbal and written fluency at a professional level

• Post-Secondary Education required.

• Experience handling Client phone calls and email inquiries and delivering an exceptional client experience to financial industry partners.

• Industry experience in any of the following is an asset; business to business services, mortgage processing sector, call center/customer service environment, or professional data entry services

• Be available to work between 8:00 am – 8:00 pm (Eastern Time), Monday through Friday. Some Evenings Required

• Effectively handle client escalations by responding in a timely manner and follow escalation procedures and chain of command

• Sign up new broker user

• Proficient computer skills including competency with MS Word, Excel and Outlook

• Demonstrates sound judgment and effective problem solving skills

• Remains energized and focused in a fast-paced and evolving environment

• Must have speedy and accurate typing skills, and be detail oriented

• Seek opportunities to introduce new ideas and improve processes

• Industry knowledge is preferred but not mandatory.

We thank you for your interest only candidates selected for an interview will be contacted.

About Wakefern

Wakefern Food Corp. is the largest retailer-owned cooperative in the United States and supports its co-operative members' retail operations, trading under the ShopRite®, Price Rite®, The Fresh Grocer®, Dearborn Markets®, Fairway® and Gourmet Garage® banners.

Employing an innovative approach to wholesale business services, Wakefern focuses on helping the independent retailer compete in a big business world. Providing the tools entrepreneurs need to stay a step ahead of the competition, Wakefern’s co-operative members benefit from the company’s extensive portfolio of services, including innovative technology, private label development, and best-in-class procurement practices. Together….We make Wakefern work!

Your Contribution:

The Customer Service Agent is responsible for supporting all aspects of replenishment and logistics activity within the department. General responsibilities include answering phone and email communications from internal and external customers including all banners, Wholesale customers and Wakefern product divisions. Core functions of this role include completing delivery discrepancy investigations, handling all types of store orders, supporting order scheduling, including DSD, directs, Wholesale and Transdock orders. During any type of Logistics crisis, the CSR represents the division, including staffing the Emergency Operations Center. The work performed is in a high volume call center and the CSR serves as a first-contact associate for store logistical needs.

What you'll do:

• Answer and respond to inbound calls and emails from retail locations
• Complete a delivery discrepancy investigation from start to finish, including reporting activities; use of the Delivery Discrepancy Application (DDA) is required
• Complete order poll monitoring from start to finish
• Create a report card; explain how to create a report card
• Create, adjust, cancel and understand a store order
• Create, update, cancel and understand a store return
• Understand basic information on an invoice, delivery receipt, loading diagram
• Understand, create and update an ordering schedule
• Understand basic information about Directs, Direct Store Deliveries (DSDs) and other non-warehouse deliveries
• Able to use the major scheduling, audio and video programs as well as an ability to learn new technologies and interfaces

What we're looking for:

• High school graduate or equivalent
• Outstanding telephone etiquette, verbal and written communication skills; ability to handle very heavy telephone volume
• Strong problem solving and critical thinking skills
• Ability to work in a fast-paced environment without constant direct supervision
• Good software skills; Microsoft Office Suite proficiency required; previous use of logistics-related software preferred (CGO, Cisco Finesse, Cisco WebEx, LINK, MicroStrategy, Pega Delivery Discrepancy Application, QMF, RAPID, Smartsheet, WMS)
• Work schedule flexibility; Split Work Week (any 4 out of 7) - Saturday and Sunday weekend coverage required
• 1st shift; 7am-3pm or 8am-4pm
• Retail experience preferred
• Multiple language experience preferred

Working Conditions & Physical Demands

• Ability to sit and work at a desk for long periods of time
• Ability to view screens for long periods of time

Competencies

• Communicate Effectively
• Build Relationships
• Stay Competitive
• Embrace Change
• Develop You
• Drive For Results

The hourly salary range for this position is $20.77 to $26.00. Placement in the range depends on several factors, including experience, skills, education, geography, and budget considerations.

Wakefern is proud to offer a comprehensive benefits package designed to support the health, well-being, and professional development of our Associates. Benefits include medical, dental, and vision coverage, life and disability insurance, a 401(k)-retirement plan with company match & annual company contribution, paid time off, holidays, and parental leave. Associates also enjoy access to wellness and family support programs, fitness reimbursement, educational and training opportunities through our corporate university, and a collaborative, team-oriented work environment. Many of these benefits are fully or partially funded by the company, with some subject to eligibility requirement

Psychiatric Services Lead RN

We are helping people overcome. Join us.

The Psychiatric Services Lead Registered Nurse at Hope Network provides essential nursing services across multiple programs, ensuring alignment with program needs and model fidelity. This role combines strong psychiatric assessment and intervention skills with a Recovery-Based approach to support individuals in achieving wellness and independence.

Working collaboratively with psychiatrists and other providers, the Lead RN coordinates psychiatric and medical care, manages medication monitoring and supplies, and promotes trauma-informed, person-centered, and culturally competent practices. In addition to clinical duties, the Lead RN oversees nurse scheduling, manages UKG and Compass systems, and conducts annual evaluations for assigned nursing staff.

Why Join Our Team?

• Medical, Vision, & Dental Care
• 403(b) Retirement Plan
• Educational Reimbursement
• Career-Pathing
• Paid Training
• Employee Referral Bonus
• Generous Paid Time Off

What You'll Do:

• Provide on-call nursing services 24/7 and respond to emergencies in Residential and Crisis Residential settings.
• Deliver exceptional customer service to both internal and external stakeholders.
• Oversee each person's individualized recovery process by supporting health management and clinical treatment.
• Document all care, contacts, and services provided within required timeframes.
• Provide or assist with medical and nursing care across various settings, including community-based environments.
• Participate in developing Treatment Plans and assist persons served in setting and achieving health-related goals.
• Identify and respond to medical or psychiatric crises using appropriate clinical interventions.
• Manage and monitor pharmaceuticals and medical supplies within the program.
• Conduct health screenings, perform health assessments, and oversee medication administration and monitoring.
• Prepare reports and support internal and external audits as required.

Anticipated Work Schedule:

Monday-Friday: 9AM-5PM

Qualifications:

• Registered Nurse or Bachelor Science in Nursing
• State of Michigan RN Licensure
• Maintain a valid motor vehicle operator license with driving records acceptable according to Hope Network policy.
• Preferred four or more years of psychiatric nursing experience.

Our Commitment to Inclusion

Our strength lies in our diversity-empowering us to meet the unique needs of over 34,000 individuals we serve each year. We are proud to be an Equal Opportunity Employer and value the diverse perspectives that each team member brings to our mission.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Facility Location

NATIONAL EEO SVC FACILITY

5405 CYPRESS CENTER DR STE 330

TAMPA, FL 33609-1026

This is NOT a remote position.

Position Information

NON-SCHEDULED DAYS: SAT/SUN

HOURS: 08:00 AM to 05:00 PM EST

BENEFIT INFORMATION: The salary will be based on previous experience, salary history, and current Postal pay policies. We offer excellent benefits including health insurance and annual leave.

Functional Purpose

Reviews and analyzes Equal Employment Opportunity (EEO) complaint files; serves as Contracting Officer's Representative for outsourcing services.

DUTIES AND RESPONSIBILITIES

1. Assigns cases to and coordinates the activities of independent contractors who provide pre-complaint counseling and/or mediation services. Reviews reports for legal sufficiency and authority settlement agreements reached at the pre-complaint counseling stage and monitors compliance with those agreements.

2. Reviews DRS (Dispute Resolution Specialist) Inquiry Report to determine sufficiency for acceptance and dismissal. Processes formal complaints of employment discrimination and related amendments and consolidations for acceptance and dismissal through application of Equal Employment Opportunity Commission regulations and case law. Responds to appeals of final agency decisions dismissing complaints.

3. Assigns cases to and coordinates the activities of independent contractor EEO investigators. Reviews investigative plans, and draft and completed EEO investigations to ensure compliance wtih national quality standards and regulatory timelines.

4. Coordinates and reviews the work of independent contractors preparing draft final Agency decisions on the merits of EEO complaints. Issues final agency decisions on the merits of EEO complaints on behalf of the Postal Service and responds to appeals of these final agency decisions. Reviews decisions issued by EEOC Administrative Judges on the merits of EEO complaints and issues Notices of Final Action, either implementing or appealing those decisions. Assists in responding to appeals of Notices of Final Action.

5. Develops and provides EEO training to EEO service providers, Area, and District personnel. Assists in the development and delivery of training or skills development sessions for newly selected Investigative Services Office) Analysts.

6. Provides guidance and technical advice concerning the EEO complaints process and Postal Service regulations, policies, programs and procedures to independent contractors. Provides guidance concerning EEO issues to Area and District personnel.

7. Interacts as necessary with EEO Compliance and Appeals, the Law Department, postal management, EEOC District and Field Offices, and the EEOC's Office of Federal Operations with respect to the procedures for processing pending EEO complaints.

The United States Postal Service has the following excellent and challenging employment opportunity for highly motivated and innovative individuals. Successful candidates must demonstrate through a combination of education, training, and experience the following requirements:

Requirements

• Knowledge of contracting procedures is sufficient to function as a Contracting Officer Representative.
• Ability to develop and provide EEO training.
• Ability to provide technical advice and assistance to independent contractor Equal Employment Opportunity (EEO) investigators, district, area, and headquarters personnel.
• Ability to analyze data related to EEO complaint processing including trend analysis on case processing time frames, utilizing a computerized database and spreadsheet software.
• Ability to coordinate and oversee the work of EEO service providers including independent contractor EEO counselors, mediators, investigators and final agency decision writers.
• Knowledge of the statutes, regulations, case law, administrative procedures and Postal Service policy pertaining to equal employment opportunity (EEO) complaints sufficient to manage and process informal and formal complaints.

Reimbursement of relocation expenses will NOT be authorized

Qualified applicants must successfully pass a pre-employment drug screening to meet the U.S. Postal Service's requirement to be drug free.

Applicants must also be a U.S. citizen or have permanent resident alien status.

Job Responsibilities

• Deliver meals to patients using the Room Service program, ensuring accuracy of delivery to the correct patient, room, or nursing unit
• Position meal trays appropriately for patients, such as placing trays on bedside tables for ease of access and comfort
• Measure and record patients' intake when required by physician orders or nursing care protocols, maintaining accurate documentation
• Assist patients and family members with menu selection, providing guidance and clarification using trained scripting techniques
• Respond to patient and family questions regarding meals and menu options with professionalism, courtesy, and empathy
• Use computerized scanning devices to track meal delivery status in the Room Service system for accurate and timely updates
• Retrieve soiled trays from patient rooms and inspect them for personal belongings, medical devices, or medications before returning them to the kitchen
• Deliver floor supplies, snacks, and nutritional supplements to nursing units, and monitor stock levels of tube feedings and supplements to maintain par levels
• Communicate with nursing staff about any special meal requests, delays, or concerns regarding patient dietary needs or preferences
• Clean and sanitize meal delivery carts, trays, and dishware using commercial dish machines and cleaning equipment, following safety guidelines
• Maintain a clean and safe work environment by practicing proper food handling, sanitation procedures, and recording required HACCP temperature logs
• Perform routine restocking of trays and nourishment items, assist with detailed cleaning tasks in the kitchen or service areas, and dispose of trash or recyclables according to facility policy

Position Qualifications

Preferred:

• High School or Equivalent

Work Environment

• As a Room Service Associate, you'll work in a fast‐paced, dynamic environment that requires physical stamina and attention to safety. The role involves standing and walking for extended periods, often in areas with high foot traffic and limited space. You'll be exposed to varying temperaturesincluding brief periods in extreme heat or coldas you move between kitchen areas, delivery routes, and occasionally to outlying buildings.
• The kitchen environment can be noisy, with occasional wet floors and exposure to sharp tools and equipment such as slicers and grinders. Tasks may include bending, stooping, reaching overhead, and lifting items up to 40 lbs, as well as pushing and pulling food carts or equipment in and out of the department. Proper use of personal protective equipment (PPE)including a cutting glove, apron, goggles, safety shoes, and chemical‐resistant glovesis required to ensure your safety while performing daily tasks.

?

Age of Patients Served

• All Age Groups

HIPAA Roles‐Based Access to Patient Information

• None ‐ No access to patient information ‐ Level 0

Required

Preferred

Job Industries

• Other

Job Summary:

Position will primarily support the program administrators by preparing, facilitating, recording, and compiling meeting minutes for the HUD Capacity Building Grant Coalition.

Additional duties may include assisting with scheduling, follow-up communications, and organizing related documentation.

Ability to work independently and manage time effectively, prior experience supporting public health or government programs is a plus.

We are looking for someone with strong Project Management skills.

Essential Functions

• Essential functions are fundamental, core functions common to all positions in the class series and are not intended to be an exhaustive list of all job duties for any one position in the class. Since class specifications are descriptive and not restrictive, incumbents can complete job duties of similar kind not specifically listed here.
• Monitors, evaluates, collects and analyzes program data. Provides technical assistance and recommends course of action.
• Prepares interpretative reports of program goals and objectives, provision of services and programs/services ability to meet standards and regulations.
• Participates in developing policies, regulations, forms, proposal requests, implementing new procedures, monitors, develops, reviews, updates, negotiates contracts, and/or prepares grant applications.
• Analyzes problems, applies policy to problem situations, responds to requests for information and questions regarding services.
• Assists as consultant, coordinator/liaison for special programs and/or projects.
• Assesses impact of proposed rules on current operations financially and programmatically.
• May supervise professional staff engaged in monitoring functions, special projects and/or clerical staff performing record keeping functions.

JOB REQUIREMENTS

Applicants must have education, training and/or experience demonstrating competence in each of the following areas:

1 . Three years' experience in health or human services work such as applying theories, principles, laws and practices of health or human services programs and services that assist with and improve life for individuals, families, or communities such as financial support, employment, unemployment, housing, health care, disease preventlon, substance abuse, child protective services.

2. Six months experience in health or human services program administration such as overseeing and directing the development, implementation and evaluation of health or human services programs and services; planning and establishing short- and long-range program goals and objectives. Providing advice to other agency organizational units through consultation.

3. Six months experience in developing policies or procedures.

4. Six months experience in interpreting laws, rules, regulations, standards, policies, and procedures.

5. Six months experience in narrative report writing.

Business Litigation & Transaction Lawyer - $155,000 + bonuses, described below - Plano, TX 75074

Hours Expectations: Our attorneys bill 6 hours per day because we believe in Work-Life Balance. This is 1380 hour a year versus many firms with 1800 or 2000 expectations.

Job Description: Our attorneys:

Represent small businesses in three roughly equal ways:

• Transactions: Entity formations, contracts, agreements and licensing. For example, Secretary of State filings, Drafting LLC docs, Drafting Customer or Employee Contracts, Reviewing Vendor Contracts and Business Sale Agreements.
• Conflict Driven Cases: Handle conflicts between parties. We do a lot of business “divorces”, breach of contract matters and a bit of commercial collections. For example, demand and cease & desist letters. These are not yet in litigation but might be headed there.
• Litigation: These are the above that will be or are filed at the courthouse. The attorney needs to be able to take a matter from Petition/Answer through the closure which might include appearances at various court proceedings or final hearing, collections or negotiations.

We do not do real estate, estate planning or securities. Over time our relationships with clients often develop into more of an outside general counsel role.

Answer prospective client calls and confidently provide information and plan to turn into a client.

Produce quality and thoughtful communications, legal documents and pleadings.

Through commitment and discipline actively work matters and prospective clients to reach expectations, including adding time daily and moving matters toward completion

Salary and Bonuses: Experienced attorneys can start as high as $155,000 with bonuses. Our salaries per hour worked are very competitive with national firms. Less experienced attorneys will naturally demand a lower starting salary, but we increase on six month step up based on performance.

We have bonuses for:

• New Client – This monthly bonus is based on a percent of new initial retainers brought in by the attorney.
• Client Retention - This monthly bonus rewards our attorneys for repeat business based on a percent of repeat initial retainers brought in.
• Hours Billed Over 6 Per Day - For hours billed and collected in excess of 6 per day, we pay $150.
• Meeting 1380 Hours - This annual bonus is 2.5% of base salary.

Culture: Our Core Values are:

• Believe and Protect Their Dreams: This applies first and foremost to helping our team members achieve their dreams. If we take care of our team they will take care of our clients!
• Create Solutions: We are not problem bringers. We are here to help our team and clients fix issues and grow.
• Constant Communication: Clients hate getting the Mushroom Treatment, which is getting fed BS and being kept in the dark. We do not do that nor do we deliver surprise invoices. We respect their pocketbooks and interests with built in communication routines.
• Teamwork = Dreamwork: We play team ball and work together in our non-hierarchical culture that fosters collaboration withing the attorney teams and with the staff.

Career Advancement and Additional Benefits: We recognize and reward our attorneys with the following distinctions:

• Partner: After five years with the firm attorneys become non-equity partners.
• Senior Counsel: Less than five years with the firm but attorney has over ten years of experience.
• Senior Lawyer: Less than five years with the firm but attorney has over five years of experience.
• Business Lawyer: All others.

**PLEASE APPLY TO BE CONSIDERED**

We are seeking a Business Analyst / Product Manager to help translate business needs into well-designed, scalable products—primarily within the healthcare domain. This is a hybrid role ideal for someone who is analytically strong, curious, and eager to grow into broader product ownership and leadership responsibilities over time.

The ideal candidate is smart, adaptable, and motivated to learn, with enough healthcare exposure to understand industry context (e.g., payers, providers, data, compliance), but not necessarily a long tenure in product management. This role offers significant opportunity for growth.

• Gather, analyze, and document business requirements from stakeholders
• Translate business needs into clear functional requirements, user stories, and acceptance criteria
• Analyze workflows, data models, and system interactions to identify gaps and improvements
• Support solution design by working closely with engineering, data, and architecture teams

• Assist in defining product vision, roadmap, and priorities
• Collaborate with stakeholders to balance business value, technical feasibility, and timelines
• Own and refine product backlogs; participate in sprint planning and reviews
• Support go-to-market planning, release coordination, and post-launch evaluation
• Continuously identify opportunities to improve user experience and product outcomes

• Act as a bridge between business, technical teams, and leadership
• Communicate clearly across technical and non-technical audiences
• Support decision-making with data, analysis, and structured thinking

• 2–5 years of experience in business analysis, product management, or a related role
• Some experience or exposure to healthcare (payer, provider, health IT, analytics, compliance, or adjacent domains)
• Strong analytical and problem-solving skills
• Excellent written and verbal communication skills
• Ability to learn quickly and adapt in a fast-moving environment
• Comfortable working remotely and collaborating with distributed teams

• Experience with healthcare data models, workflows, or standards (e.g., claims, eligibility, clinical data, FHIR, HL7)
• Experience working with Agile/Scrum teams
• Familiarity with product tools (Jira, Confluence, Azure DevOps, Productboard, etc.)
• Technical curiosity (APIs, data platforms, analytics, or cloud systems)

• Someone intellectually curious who wants to grow into a senior product role
• A self-starter who takes ownership and asks thoughtful questions
• A team player who values clarity, structure, and impact
• Someone who can evolve with the role as the product and organization scale

Job Title: Bay Area Sales Leader

Department: Sales / Alliances

Location: San Francisco Bay Area, CA (Hybrid)

Reports To: Chief of Alliance and Head of HiTech Business

Experience: 10–15 years

Position Summary

The Bay Area Sales Leader is responsible for regional revenue growth, new logo acquisition, and strategic account expansion across client full portfolio. This role blends enterprise hunting, consultative selling, and alliance-driven go‑to‑market execution. Success requires a leader who thrives in high‑growth environments, operates with autonomy, and brings a strong network within the Bay Area technology and cloud ecosystem.

Key Responsibilities

Revenue Growth & Territory Leadership

• Own regional revenue targets across Data & AI, Cybersecurity, Cloud Governance, Automation, and Digital Resilience.
• Build and manage a high-quality pipeline across enterprise and high-growth technology accounts.
• Lead the full sales lifecycle: prospecting, qualification, solution shaping, proposal development, negotiation, and closure.

Strategic Partnerships & Ecosystem Development

• Collaborate with the Chief of Alliance and HiTech Business to execute joint GTM strategies with hyperscalers (AWS, Azure, Google Cloud), ISVs, and technology partners.
• Strengthen clients presence in the Bay Area innovation ecosystem through partner engagement and co-selling motions.

Executive Relationship Building

• Build trusted relationships with CIOs, CTOs, CDOs, CISOs, and senior business leaders.
• Conduct executive briefings, workshops, and strategic discussions to shape client transformation roadmaps.

Market Engagement & Thought Leadership

• Represent client at regional AI, cloud, cybersecurity, and innovation events.
• Serve as a visible ambassador for client in the Bay Area technology community.

Cross-Functional Collaboration

• Work closely with solution architects, delivery leaders, and alliance managers to ensure successful execution and referenceable outcomes.
• Maintain strong pipeline discipline, forecasting accuracy, and executive-level communication.

Required Qualifications

• 10–15 years of experience in enterprise technology or services sales, with at least 8 years in direct sales or regional leadership.
• Proven track record of hunting and closing multimillion‑dollar enterprise deals.
• Experience selling in at least two of the following domains:
• Data & AI / analytics
• Cybersecurity
• Cloud governance, FinOps, or SecOps
• Intelligent automation
• Business continuity or digital resilience
• Strong understanding of enterprise transformation drivers including AI adoption, data modernization, automation, and security/compliance.
• Demonstrated ability to engage C‑suite executives and lead complex, consultative sales cycles.
• Bachelor’s or Master’s degree in Engineering, Business, Computer Science, or related field (MBA preferred).

Preferred Qualifications

• Established network within the Bay Area technology, AI, cloud, and innovation ecosystem.
• Experience building new territories or verticals in high-growth or entrepreneurial environments.
• Background working with hyperscalers (AWS, Azure, Google Cloud) and ISV partner ecosystems.
• Familiarity with venture-backed or innovation-driven enterprise environments.

Key Skills and Competencies

• Entrepreneurial mindset with strong ownership and accountability.
• Excellent communication, negotiation, and executive presentation skills.
• Strategic thinking with the ability to translate client needs into compelling solution roadmaps.
• Collaborative leadership style with the ability to influence cross-functional and partner teams.
• High energy, resilience, and adaptability in fast-paced environments.

Compensation and Benefits

• Competitive base salary with a high-performance variable incentive plan.
• Potential equity or long-term incentive opportunities tied to regional growth impact.
• Comprehensive benefits package including health coverage, retirement plans, and flexible PTO.
• Clear career progression pathways into broader regional or national sales leadership roles.