Launchpad Macos Jobs in Usa

Design Studio Receptionist

Location: Cupertino, CA (On-Site)

Pay: $28–$30/hr

Schedule: Monday–Friday, Normal Business Hours

Contract Length: 12 months (with strong potential for extension based on performance)

Compensation

You'll earn $28–$30/hour in a stable, full-time Monday through Friday schedule — no nights, no weekends. This is a 12-month contract with a well-established track record of renewals for strong performers, giving you long-term stability at one of the most recognized technology companies in the world.

About This Role

You'll be the first impression and daily heartbeat of a world-class creative studio inside one of the biggest names in global technology. This is a front-of-house role where hospitality, organization, and professionalism come together in a beautifully designed workspace surrounded by some of the most talented creative and entertainment professionals in the industry.

What You'll Do

You'll own the day-to-day rhythm of the studio, making sure every shared space is polished, stocked, and presentation-ready. You'll greet employees, guests, and vendors with warmth and discretion while providing hands-on administrative support to leadership. Your responsibilities will include coordinating deliveries, managing supply inventory across kitchens and common areas, supporting studio events and catering logistics, and partnering with operations, facilities, and security teams to keep everything running seamlessly. Every interaction you have will reflect the standard of excellence this company is known for worldwide.

Why You'll Love Working Here

You'll work on-site at a state-of-the-art campus in the heart of Silicon Valley, designed with the same attention to detail and aesthetic quality the company brings to everything it does. You'll be embedded within the creative and entertainment side of the business, surrounded by executives, production teams, and technology professionals collaborating on projects that reach millions of people. This is a rare opportunity to build your career inside a Fortune 10 company's most innovative creative environment — with the kind of name on your resume that opens doors for years to come.

What We're Looking For

You'll thrive in this role if you bring 1–4 years of experience in reception, or facilities operations — ideally in a creative or corporate setting. You're someone who takes pride in presentation, stays two steps ahead, and handles everything from restocking a kitchen to coordinating an executive meeting with the same level of care. Strong communication skills, a warm and professional presence, and comfort with macOS and common productivity tools will set you up for success. Familiarity with collaboration platforms like Slack or project management tools is a plus. Above all, you're dependable, discreet, and genuinely energized by creating an exceptional experience for every person who walks through the door.

Ready to step into a role where your attention to detail and hospitality skills are valued at the highest level? Apply today and bring your best to a studio that sets the global standard.

This is a Contract position based out of Cupertino, CA.

The pay range for this position is $28.00 - $30.00/hr.

Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Cupertino,CA.

This position is anticipated to close on Mar 20, 2026.

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at .

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Global Ads Platform Specialist

6 months,

NYC-10011

Hybrid role (3 days in office/week)

Summary:

At Client, we work every day to create products that enrich people's lives. Our Ad Platforms group makes it possible for people around the world to easily access informative and imaginative content on their devices while helping publishers and developers promote and monetize their work. Our technology and services power advertising in the App Store, Client News, and Client TV. Our platforms are highly-performant, deployed at scale, and setting new standards for enabling effective advertising while protecting user privacy. Launched in 2016, Client Advertising is an easy, efficient and fast-growing platform for app discovery. Client Ads is becoming the app promotion platform of choice for iOS developers. Our company is a place where extraordinary people gravitate in order to do their best work.

If you are excited by the idea of making a real impact, and joining a team where we pride ourselves in being one of the most diverse and inclusive companies in the world, a career with us might be your dream job! We are redefining advertising on mobile devices while reaching hundreds of millions of iPhone and iPad users around the world. Through Client Advertising, advertisers and publishers get access to the most engaged consumers in the market. We're looking for a Platform Specialist with demonstrated success to join the Global Accounts team in our Ad Platforms business.

Description:

The Platform Specialist team is essential to the business success, combining their abilities of analyzing data, optimizing accounts and articulating this in clear and simple terms with clients directly. With a focus on driving client growth and delivering best-in-class customer service, you'll have a supporting client-facing account management role in the Global Enterprise Accounts Team. The Platform Specialist is responsible and accountable for owning, growing and developing our key, global accounts. You will own and grow your accounts through making recommendations to clients on how to best optimize their campaigns to hit their business goals. You will work closely with Client Partners who act as our frontline business development team as well as other Platform Specialists across our team. You will be part of an inclusive and open team culture, with results focused behaviors that ensure the business hits its revenue and customer satisfaction targets.

Minimum Qualifications:

• 5-7 years of experience in performance media sales with at least 3 years of experience using a self-serve type platform.

• Previous experience using Client's Ads platform.

• Strong understanding of performance advertising, the mobile and app market and a passion for the ever-changing digital space.

• Strategic selling proficiency working with performance advertisers as well as advertising agencies.

Preferred Qualifications:

• Build and manage relationships with clients and develop a thorough understanding of their business objectives, goals, and challenges, ideally across both direct and agency clients.

• Ability to think strategically about complex issues and develop recommendations and action plans.

• Passionate about working across teams, driving a culture of collaboration and shared success.

• Excellent communication and presentation skills - in-person, on video conference, and over-the-phone. Ability to listen effectively, socialize ideas across functions and articulate business visions both internally and externally. Having a strong background and knowledge of Keynote is preferred.

• Identify and develop data analysis and recommendations that align with customer goals. Quantify high-impact opportunities with clear recommendations to pitch and upsell to customers. Demonstrating analytical skills are critical for this role, including an in-depth knowledge of Excel.

• Ability to focus on details and trends, combined with the skills to react fast and ensure delivery of best-in-class customer service for advertisers.

• Extremely professional, maintains a positive attitude and is passionate about working across teams, driving a culture of collaboration and shared success.

• Ability to work across multiple time-zones by upholding strong communication skills.

Skills:

MacOS

iOS

About Us

“Good design elevates everything.” — Joanne Wilson, founder of Gotham

Gotham, the world's first cannabis concept store, is a pioneering brand and retail experience that embodies the vibrant spirit of New York City. Founded, owned, and operated by female entrepreneur and philanthropist Joanne Wilson, Gotham transcends the traditional dispensary by fusing art, design, fashion, and culture with New York State’s finest cannabis.

The place "where culture meets cannabis," Gotham celebrates creativity, inclusion, sophistication, and urban edge, becoming a cultural touchstone in New York's evolving cannabis landscape. Gotham debuted its flagship location on Bowery and 3rd Street in the East Village in 2023 and has since expanded statewide, opening a second location in Hudson, NY, and a third in Williamsburg at The Refinery at Domino. A fourth Gotham location has just opened at Grand Central Station!

At Gotham, we're not just selling products; we're crafting an elevated lifestyle experience that resonates with the discerning New Yorker. Join us in shaping the future of cannabis culture in the world’s greatest city—and beyond.

Job Description

Gotham is seeking a curious, collaborative, and communicative IT Associate to lead and support the organization’s technology infrastructure across all locations. This role is responsible for maintaining and optimizing hardware, software, and network systems while ensuring seamless technology operations for both retail stores and office teams.

The IT Associate will play a key role in managing day-to-day technical operations while also identifying opportunities to improve systems, implement new technologies, and support cross-departmental initiatives. This role requires strong problem-solving abilities, excellent communication skills, and the ability to collaborate with teams across the organization. Experience with emerging technologies such as AI tools and e-commerce platforms like Shopify will help support Gotham’s continued growth and innovation.

Expectations, Duties, and Responsibilities

• Manage and maintain Gotham’s IT infrastructure across all retail and office locations.
• Provide technical leadership and hands-on support for hardware, software, and network systems.
• Oversee installation, configuration, and maintenance of computers, devices, and technology systems.
• Troubleshoot and resolve technical issues related to desktops, laptops, printers, tablets, and other devices.
• Monitor and maintain IT systems to ensure reliability, security, and optimal performance.
• Manage device management systems and maintain inventory of company technology assets.
• Oversee onboarding and offboarding processes including device provisioning and account management.
• Administer company collaboration platforms including Slack, user permissions, channels, and integrations.
• Manage Google Workspace services including Google OAuth, Google Drive, and related tools.
• Install, configure, and manage company software while ensuring licenses remain compliant and systems remain secure.
• Maintain and support Shopify backend systems and integrations as needed.
• Identify and implement AI tools and automation opportunities to improve operational efficiency and workflows.
• Establish and maintain documentation for IT systems, processes, and protocols to ensure knowledge sharing and operational continuity.
• Collaborate cross-functionally with teams across the organization on technology initiatives and operational improvements.
• Provide IT support and infrastructure setup for new store openings and expansion initiatives.
• Travel to store locations as needed to support technology operations.

Skills & Qualifications

• Bachelor’s degree in Information Technology, Computer Science, or a related field, or equivalent experience.
• Strong experience managing and maintaining IT systems in a multi-location environment.
• Familiarity with operating systems including Windows, macOS, and Linux.
• Experience with device management systems and IT asset tracking.
• Familiarity with Google Workspace administration.
• Experience administering collaboration tools such as Slack.
• Knowledge of Shopify backend systems or e-commerce platform administration.
• Interest in or experience implementing AI tools or automation technologies.
• Strong troubleshooting and analytical problem-solving skills.
• Excellent communication and interpersonal skills with the ability to collaborate across departments.
• Ability to prioritize and manage multiple projects in a fast-paced environment.
• Willingness to travel to retail locations (Hudson, Williamsburg, Bowery, etc.) as needed.

Preferred Qualifications

• Experience in the cannabis industry.
• Experience supporting Shopify store operations, integrations, or apps.
• Experience evaluating and implementing emerging technology solutions.
• Experience supporting retail or multi-location environments.

Physical Requirements

• Ability to sit or stand for extended periods while working at a computer.
• Ability to lift and move equipment up to 25 pounds.
• Ability to travel between store and office locations as needed.
• Ability to perform hands-on technical tasks such as installing hardware, cabling, and device setup.

Who we are:

TR Fastenings (TR) is part of Trifast plc is a leading international specialist in the design, engineering, manufacture, and distribution of high-quality industrial fastenings and Category 'C' components principally to major global assembly industries. It supplies to some 5,000 customers in 75 countries worldwide, serving a range of industries including Automotive, Smart Infrastructure, Medical, General Industrial and Distributors.

The Role:

The Buyer/Planner supports procurement and material planning activities to ensure materials are available and delivered on time to meet operational needs. Reporting to the Purchasing Manager, this role issues purchase orders, communicates with suppliers, and assists in negotiating pricing and lead times. The Buyer/Planner works closely with sales, procurement, and logistics teams to help maintain optimal inventory levels throughout the Supply Chain. This position also monitors material availability, helps resolve delivery issues, and proactively expedites orders when needed to prevent operational interruptions. With strong attention to detail and initiatives, the Buyer/Planner ensures accurate procurement documentation and contributes to continuous improvement efforts within the purchasing and planning processes.

Key Task:

Procurement (Buyer) Responsibilities

• Issue and manage purchase orders to ensure timely delivery and cost-effective delivery of materials
• Negotiate pricing and lead times with suppliers to support cost savings and performance improvement
• Maintain strong supplier relationships to ensure the timely delivery of materials and resolve any supply chain issues.
• Work with supplier transport, internal teams, and logistics providers to move product in the most cost-effective manner
• Maintain accurate procurement records and documentation

Planning & Inventory Management Responsibilities

• Collaborate with sales, procurement, and logistics teams to ensure optimal inventory levels that meet customer demand and production schedules
• Monitor inventory and demand signals, proactively addressing material shortages, delays, or excess stock situations
• Review material shortages and adjust planning parameters (ex: lead times, safety stock) to ensure product availability and uninterrupted flow of product.
• Communicate planning changes across internal teams to align purchasing, productions, and fulfilment activities

The Candidate:

You will have a strong understanding of IT support and service desk practices, including incident management, user support, and IT asset provisioning. Experience supporting enterprise applications such as Dynamics 365 Finance & Operations (D365 F&O), Office 365, and collaboration tools is essential, along with proficiency in ITSM platforms like TOPdesk, ServiceNow, or JIRA. Familiarity with Windows and macOS environments and experience supporting users across multiple time zones is highly desirable.

The successful candidate must demonstrate excellent problem-solving and analytical skills, with the ability to troubleshoot issues, escalate complex problems, and resolve incidents efficiently. Strong communication and interpersonal skills are critical for collaborating with internal IT teams, vendors, and a global user base. You will also need solid organizational and time management abilities to handle multiple support requests and meet service level agreements (SLAs).

A proactive attitude, ownership, and accountability are essential, along with the ability to work independently and as part of a cross-functional global team. The ideal candidate will thrive in a fast-paced environment, adapt easily to changing priorities, and maintain accuracy and attention to detail while delivering continuous service improvement.

Qualifications & Skills:

• Proven experience as a Buyer/Planner in distribution, or similar role in supply chain, logistics, or manufacturing environments, balancing both procurement strategy and inventory planning
• Strong understanding of end-to-end procurement workflows and demand/supply planning principles to ensure material availability and optimal stock levels.
• Skilled in managing ERP (Enterprise Resource Planning) systems and material management software, preferably Microsoft D365 to support forecasting, purchasing, and inventory accuracy
• Proficiency in analyzing demand trends, supplier performance, and inventory data and make informed purchasing decisions and support continuous planning improvements.
• Strong negotiation skills to achieve mutually beneficial outcomes with suppliers
• Excellent communication and interpersonal skills to collaborate effectively with internal teams & suppliers.
• Strong problem-solving abilities and a proactive approach to managing supply chain disruptions.
• Organizational ability to handle multiple tasks, prioritize, and meet deadlines in a fast-paced environment.
• Detail-oriented with a high degree of accuracy.
• Bachelor’s degree in supply chain management, Business Administration, Logistics, or related field preferred
• Advanced knowledge of Microsoft (Word, Excel)
• Working knowledge of ERP/MRP systems (D365 preferred)
• Relevant professional qualifications or experience – 2 years minimum in a buyer/planner or similar role.

Granite delivers advanced communications and technology solutions to businesses and government agencies throughout the United States and Canada. We provide exceptional customized service with an emphasis on reliability and outstanding customer support and our customers include over 85 of the Fortune 100. Granite has over $1.85 Billion in revenue with more than 2,100 employees and is headquartered in Quincy, MA. Our mission is to be the leading telecommunications company wherever we offer services as well as provide an environment where the value of each individual is recognized and where each person has the opportunity to further their growth and achieve success.

Granite has been recognized by the Boston Business Journal as one of the "Healthiest Companies" in Massachusetts for the past 15 consecutive years.

Our offices have onsite fully equipped state of the art gyms for employees at zero cost.

Granite's philanthropy is unparalleled with over $300 million in donations to organizations such as Dana Farber Cancer Institute, The ALS Foundation and the Alzheimer's Association to name a few.

We have been consistently rated a "Fastest Growing Company" by Inc. Magazine.

Granite was named to Forbes List of America's Best Employers 2022, 2023 and 2024.

Granite was recently named One of Forbes Best Employers for Diversity.

Our company's insurance package includes health, dental, vision, life, disability coverage, 401K retirement with company match, childcare benefits, tuition assistance, and more.

If you are a highly motivated individual who wants to grow your career with a fast paced and progressive company, Granite has countless opportunities for you.

EOE/M/F/Vets/Disabled

General Summary of Position:

We are seeking a highly skilled and motivated Software Engineer II with experience in full-stack development, specifically with proficiency in TypeScript, React, CI/CD, Kafka, and application scaling. The ideal candidate will have a strong understanding of software development best practices and experience building scalable, high-performance applications.

Duties and Responsibilities:

• 
  
• Design, develop, and maintain software applications using various programming languages and frameworks
  
• Collaborate with cross-functional teams to understand software requirements and design solutions
  
• Write clean, maintainable, and efficient code that is scalable and follows best practices
  
• Participate in code reviews and ensure that all solutions are aligned with specifications
  
• Debug and troubleshoot software issues and implement fixes
  
• Implement and maintain CI/CD pipelines to ensure code quality and rapid deployment
  
• Monitor and optimize application performance to ensure optimal scalability
  
• Continuously learn and stay up-to-date with emerging technologies and programming languages
  
• Participate in the design and implementation of software architecture and design patterns
  
• Ensure that all software solutions are secure and adhere to security best practices
  
• Collaborate with other team members to improve software development processes and tools
  
• Communicate with stakeholders and other team members to provide status updates and gather feedback
  
• Participate in agile development methodologies and contribute to sprint planning and retrospectives
  
• Work with customers, vendors, and other stakeholders to gather requirements and provide technical expertise
  
• Document and maintain software documentation, including user manuals and technical documentation.
  

Required Qualifications:

• 
  
• 1-3+ years' experience and knowledge of at least one programming language (e.g. Python, C++, C#, JavaScript, etc.)
  
• Bachelor's or higher degree in computer science or related field preferred (or equivalent experience)
  
• Experience with software development methodologies (e.g. Agile, Scrum, etc.)
  
• Experience with version control systems (e.g. Git)
  
• Strong understanding of data structures and algorithms
  
• Familiarity with databases and SQL
  
• Strong problem-solving and analytical skills
  
• Experience with testing and debugging
  
• Good communication and teamwork skills
  
• Ability to learn and adapt to new technologies and programming languages
  
• Experience with operating systems (specificallty Linux or MacOS)
  
• Experience with software design and architecture
  
• Understanding of software development best practices and design patterns
  
• Experience with cloud platforms (e.g. AWS, Azure, Google Cloud)
  
• Experience with CI/CD
  
• Experience with React
  
• Knowledge of microservices and containerization technologies like Docker, Kubernetes.
  
• Experience with data storage and management technologies like SQL and NoSQL
  
• Experience with security best practices and technologies
  
• Experience with or understanding of distributed systems and scalability
  
• Understanding of performance optimization techniques
  
• Understanding of accessibility and internationalization best practices.
  

#LI-SR1

We're building safety-enhancing technology for aviation that will save lives. Automated aviation systems will enable a future where air transportation is safer, more convenient and fundamentally transformative to the way goods - and eventually people - move around the planet. We are a team of mission-driven engineers with experience across aerospace, robotics and self-driving cars working to make this future a reality.

As a Client Platform Engineer, you will be a part of our IT and Security team. Your work will have a key impact on the development of Reliable Robotic's internal infrastructure and processes. You will work as part of the IT and Security team towards building, deploying and managing tools. You will be working on building or improving existing automation to support standardization efforts, with a focus on end-user facing endpoints.

Responsibilities

In your role as a Client Platform Engineer, you will be responsible for the design, implementation of tools supporting the business internal needs and standards, as well as support of the IT related needs of our end-users. You will be involved in the design and implementation of tools and their supporting infrastructure, to improve the daily experience of our users across the entire business. This will include managing SaaS services, managing physical infrastructure, and cloud infrastructure to support the needs of the teams at Reliable. You will be responsible for identifying additional opportunities for standardization, improvement of the user experience, and training various teams, including the IT/Security teams you will be working on, for redundancy when new tooling is introduced.

Basic Success Criteria

• 5+ years of experience supporting business needs in IT

• Excellent troubleshooting skills

• Basic networking skills and understanding of basic network services (vlan/routing/wifi/dhcp/dns/etc)

• Previous management of in-office infrastructure (wifi, printing, etc)

• Experience with MDM platforms to manage Apple devices (macOS, iOS, iPadOS) and Windows 11 devices

• Experience with configuration management systems such as Puppet (preferred), Chef or Ansible

• Scripting skills in various languages (Python, bash, powershell)

• Understanding of SSL certificates, and PKI infrastructure

Preferred Success Criteria

• Ability to explain complex concepts to users or colleagues

• Ability to troubleshoot problems remotely (over Slack, Google Meet, or others)

• Familiarity with Google Workspace management (access and management of Google services, integration of Google with other services, and the security mechanisms available in those environments)

• Experience with virtualization/containerization, both in AWS and GCP, KVM, LXC, and Docker

• Development tooling experience (git, github, vscode, pip3)

• Experience with AWS services (IAM, ec2, s3, route53, SSO, lambda, etc)

• Application (re)packaging and management (msi/pkg/deb)

• Experience in environments where data management, classification and handling is critical

• Experience with end-user supports with software and computing devices

• Mobile device management and BYOD policies

This position is based at our facility in Mountain View, California.

Must be willing to travel up to 10% of the time.

This position requires access to information that is subject to U.S. export controls. An offer of employment will be contingent upon the applicant's capacity to perform in compliance with U.S. export control laws.

All applicants are asked to provide documentation that legally establishes status as a U.S. person or non-U.S. person (and nationalities in the case of a non-U.S. person). Where the applicant is not a U.S. person, meaning not a (i) U.S. citizen or national, (ii) U.S. lawful permanent resident, (iii) refugee under 8 U.S.C. * 1157, or (iv) asylee under 8 U.S.C. * 1158, or not otherwise permitted to access the export-controlled technology without U.S. government authorization, the Company reserves the right not to apply for an export license for such applicants whose access to export-controlled technology or software source code requires authorization and may decline to proceed with the application process and any offer of employment on that basis.

At Reliable Robotics, our goal is to be a diverse and inclusive workforce. As an Equal Opportunity Employer, we do not discriminate on the basis of race, religion, color, creed, ancestry, sex, gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity, gender expression, sexual orientation, age, non-disqualifying physical or mental disability or medical conditions, national origin, military or veteran status, genetic information, marital status, or any other basis covered by applicable law. All employment and promotion is decided on the basis of qualifications, merit, and business need.

If you require reasonable accommodation in completing an application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to

Compensation Range: $125K - $185K

The Patching / SCCM Administrator will provide Tier III IT operations support across the Office of Information Management (OIM) and SC mission systems, with a focus on endpoint management, patching, and compliance. This role is responsible for operating and maintaining Microsoft Endpoint Configuration Manager (SCCM), Intune, and related patching infrastructure, ensuring timely updates, secure baselines, and compliance with DOE directives and federal IT standards. The ideal candidate will have strong expertise in Windows desktop/server patching, automation, and reporting, while supporting hybrid environments and evolving enterprise service delivery models.

Responsibilities:

• Plan, schedule, and deploy Windows OS and application patches across servers and endpoints in accordance with OIM policy.
• Validate patch compliance against secure configuration baselines and DOE directives.
• Perform pre- and post-patch testing, documenting results and mitigating issues.
• Maintain patch deployment records, including maintenance logs, validation history, and compliance reports.
• Collaborate with cybersecurity teams to remediate vulnerabilities identified through patching gaps.
• Administer and maintain Microsoft Endpoint Configuration Manager (SCCM), including collections, deployments, task sequences, and reporting.
• Support Microsoft Intune for mobile device and modern endpoint management.
• Develop and maintain automation scripts (PowerShell, Azure CLI) to streamline patching and endpoint management tasks.
• Manage software distribution, OS imaging, and application packaging for enterprise endpoints.
• Monitor SCCM infrastructure health, including site servers, distribution points, and SQL databases.
• Continuously monitor patch compliance, endpoint health, and SCCM infrastructure performance.
• Generate and deliver compliance reports to leadership and stakeholders.
• Track and report on capacity utilization, resource consumption, and licensing compliance.
• Detect and resolve patching failures, bottlenecks, and outages in line with SLAs.
• Maintain and update the Configuration Management Database (CMDB) with patching and endpoint configuration items.
• Submit all patching changes via the OIM-approved change management system in accordance with the Change Control Review (CCR) process.
• Evaluate proposed changes for technical and cybersecurity risk, ensuring compliance with secure baselines.
• Maintain documentation of patching SOPs, SCCM configurations, and endpoint policies, reviewed quarterly or after major changes.

Minimum Qualifications:

• Bachelor's Degree in Information Technology, Computer Science or a related field or equivalent relevant experience; Master's Degree preferred.
• 7-10 years of experience in information technology, systems administration or other IT related field.

Other Job Specific Skills:

• Demonstrated technical proficiency equivalent to industry-recognized certifications, such as: Microsoft Certified: Endpoint Administrator Associate, Microsoft Certified: Windows Server Hybrid Administrator Associate, CompTIA Security+ or Network+.
• Vendor-specific certifications in endpoint security or patch management platforms.
• Proficiency in PowerShell scripting, SCCM administration, and automation tools.
• Strong knowledge of Windows OS patching, SCCM infrastructure, Intune, and compliance frameworks.
• Ability to support Windows, macOS, and Linux endpoints as required.
• Familiarity with federal IT compliance standards (e.g., FISMA, NIST SP 800-53).

Preferred Skills:

• Experience with hybrid endpoint management (SCCM + Intune).
• Familiarity with vulnerability management tools (e.g., Tenable, Qualys) and integration with patching workflows.
• Strong troubleshooting skills for patch deployment failures, SCCM infrastructure issues, and endpoint compliance gaps.
• Excellent documentation and communication skills for compliance reporting and operational transparency.
• Knowledge of federal government IT best practices and standards.
• Experience with continuous monitoring and incident response in a federal environment.
• Ability to work under federal IT security protocols and procedures.
• Understanding and application of FISMA (Federal Information Security Management Act) requirements.
• Familiarity with NIST (National Institute of Standards and Technology) Special Publications, particularly SP 800-53 (Security and Privacy Controls for Information Systems and Organizations).
• Experience with the RMF process for federal information systems, including system categorization, control selection, implementation, assessment, and continuous monitoring.
• Strong skills in incident detection, response, and recovery, following federal guidelines and protocols.
• Knowledge of cloud security principles and best practices, particularly relating to the security of cloud services used by the federal government (e.g., FedRAMP).