Kubrat Pulev Record Jobs in Usa
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Position Summary
- The Medical Records Director (Non-Nurse) maintains the patientsβ clinical records, including coding, auditing, and providing pertinent staff education regarding recordkeeping procedures in accordance with all applicable laws, regulations, and Life Care standards. Serves as the designated Privacy Officer for the facility.
- Reports to Executive Director (ED)
Education, Experience, and Licensure/Certifications
- Bachelorβs degree OR an equivalent combination of education and experience
- Credentialed as a Registered Health Information Administrator (RHIA) OR as a Registered Health Information Technician (RHIT) OR have a degree in a health related field with extensive training and demonstrated competence in the HIM field
- Training in post-acute care health information management
Specific Requirements
- Demonstrate knowledge of State and Federal legal requirements relating to documentation, confidentiality, and legal issues pertaining to health information
- Demonstrate efficient usage of complex computer software systems
- Functional knowledge in field of practice
- Make independent decisions when circumstances warrant such action
- Knowledgeable of medical records practices and procedures as well as the laws, regulations, and guidelines governing medical records functions in the post-acute care facility
- Implement and interpret the programs, goals, objectives, policies, and procedures of the medical records department
- Perform proficiently in all competency areas including but not limited to: medical coding, auditing, clinical records, privacy official responsibilities, supervisory responsibilities, patient rights, and safety and sanitation
- Maintains confidentiality of all proprietary and/or confidential information
- Understand and follow company policies including harassment and compliance procedures
- Displays integrity and professionalism by adhering to Life Careβs Code of Conduct and completes mandatory Code of Conduct and other appropriate compliance training
- Promotes a culture of integrity, maintains an βopen doorβ policy, and does not participate in or allow retaliation against those who report good faith concerns
- Actively implements the compliance program and Code of Conduct and ensures 100% participation by department staff
Essential Functions
- Audit and complete ongoing review of all patientsβ clinical records to ensure documentation and performance compliance
- Maintain current, overflow, and discharged record filing systems
- Serve as the facilityβs Privacy Officer for HIPAA compliance
- Understand and apply LTC payment systems, including Medicare
- Use ICD-10-CM coding
- Use CPT/HCPCS coding systems
- Effectively communicate with physicians, nursing staff, and allied health personnel
- Interview, hire, train, evaluate, counsel, and supervise medical records staff
- Exhibit excellent customer service and a positive attitude towards patients
- Assist in the evacuation of patients
- Demonstrate dependable, regular attendance
- Concentrate and use reasoning skills and good judgment
- Communicate and function productively on an interdisciplinary team
- Sit, stand, bend, lift, push, pull, stoop, walk, reach, and move intermittently during working hours
- Read, write, speak, and understand the English language
- Must be able to lift 35 lbs floor to waist, lift 35 lbs waist to shoulder, lift and carry 35 lbs, and push/pull 35 lbs
This role is responsible for maintaining accurate patient records, ensuring proper documentation in the electronic medical record (EMR), and supporting clinical and administrative staff with medical records management.
The ideal candidate is organized, dependable, and knowledgeable about medical records processes and confidentiality regulations.
Key Responsibilities Scan and attach all internal and external correspondence and electronic medical reports into patientsβ medical record charts according to established filing systems.
Pull charts for scheduled appointments in advance following departmental guidelines.
Ensure all appropriate documentation for scheduled patient visits is included in patient charts.
Print, mail, and/or fax patient chart information as requested and authorized.
Document all processes and maintain accurate records.
Release medical records information to authorized persons or agencies in compliance with state and federal regulations.
Compile and maintain patientsβ medical records to document conditions, treatments, and support research or quality improvement initiatives.
Pick up out guides from designated locations and return them to medical records.
Catalogue charts for storage and maintain electronic tracking reports.
Submit chart retrieval requests from storage when necessary to fulfill medical record requests.
Make copies of dictated interval notes as required.
Monitor physician dictation completion within the EMR and notify physicians who are behind.
Maintain records of new patients for weekly physician OCM meetings.
Support front office operations by providing backup assistance when needed.
Send dictations to referring providers via manual fax, RightFax, or electronic Direct Messaging.
Log FMLA and disability forms for provider completion.
Mail or fax completed forms and notify patients once completed.
Send outgoing faxes and distribute incoming faxes.
Prepare correspondence, memos, forms, and other documentation as requested by the supervisor.
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Qualifications High school diploma or equivalent required Previous medical records, health information, or healthcare administrative experience preferred Familiarity with EMR/EHR systems strongly preferred Knowledge of HIPAA and medical records confidentiality regulations Strong attention to detail and organizational skills Ability to manage multiple tasks and meet deadlines Proficiency with office equipment including scanners, fax machines, and computers Strong communication and teamwork skills Work Environment Office-based healthcare setting Standard weekday schedule with no weekends Collaborative medical team environment
Position Summary
The Records Specialist is responsible for answering non-emergency phone calls and assisting in-person customers at the Law Enforcement Building. Serve as the first point of contact with individuals, including victims of crime, sex offenders, angry/agitated individuals, job applicants and law enforcement professionals. Must be customer-service focused, detail oriented, dependable and perform work using several computer software programs. The Records Unit provides service for dual agencies, the Corvallis Police Department and the Benton County Sheriff's Office. These tasks are illustrative only and may include other related duties.
Full-time, AFSCME represented, 12-month probationary period
Must meet all qualifications and requirements as listed in the Position Description
Ability to obtain LEDS Update/Inquiry certification. Must successfully pass a comprehensive background investigation including criminal history check and obtain an Oregon State Police CJIS clearance.Proposed Recruitment Timeline
February 18, 2026
Recruitment Opens
March 4, 2026 at 5PM
Initial review of candidates
March 9, 2026
Invite candidates to testing
Week of March 16, 2026
Invite candidates to speed interviews
Week of March 23, 2026
Oral Board Interviews
Week of March 30, 2026
Final Interviews
March/April
Background
Anticipated Appointment May 16, 2026
Essential Duties
Provides public reception at the Police Department and Sheriff's Office front desk. Duties are taking reports, answering questions, taking, and accounting for payments, sex offender registrations, and receiving and releasing found items.
Answers non-emergency Police Department and Sheriff's Office phone calls, provides requested information or refers citizen to appropriate source of information.
Documents in computerized and written police form all pertinent information on various violation and misdemeanor crimes as reported by citizens. Reviews officer reports to ensure completeness, correctness, and conformity with OUCR requirements. Trains officers in OUCR requirements.
Operates manual and computer record systems performing data entry and file retrieval for the following:
- Arrest warrants and court subpoenas;
- Crime, stolen property, and custody reports;
- Teletype service, traffic accidents and citations; and
- Statistical reports as required.
Supports the public, police investigations, and other criminal justice agencies by performing record checks, providing copies of officers' reports, ordering DMV suspension packets, and other pertinent information as appropriate under public records laws.
Processes fingerprint cards, warrants, subpoenas and expungements.
Conforms with all safety rules and performs work in a safe manner.
Adheres to all City and Department policies.
Delivers excellent customer service to diverse audiences.
Maintains effective work relationships.
Arrives to work, meetings, and other work-related functions on time and maintains regular job attendance.
Qualifications and Skills
Education and Experience
High school diploma or equivalent and two years of related employment experience.
Knowledge, Skills and Abilities
Ability to perform duties related to the public safety records unit, including the ability to gain knowledge of applicable Oregon and municipal laws including those regarding storage, dissemination, and destruction of public safety records. Working knowledge of public records law.
Ability to relate well to a wide variety of individuals and groups, and to communicate effectively orally and in writing. Knowledge of business English, spelling, punctuation, grammar, and basic math skills required. Strong attention to detail.
Understanding of operational rules and general instructions; and ability to respond to work situations with minimal supervision.
Ability to evaluate citizen reported situations, determine when to contact an officer or where to refer the citizen, and determine if a reported crime must be referred to a patrol officer or processed by Records.
Ability to get along well with coworkers, and the public, and maintain effective work relationships.
Ability to diffuse and resolve conflicts with difficult and agitated customers; and provide excellent customer service.
Ability to prioritize multiple duties and to work with interruptions.
Ability to type by touch and to use a computer and related software to perform the essential functions of the position. Ability to gain knowledge of public safety records specific software.
Ability to maintain confidentiality and exercise discretion and judgment in dealing with sensitive or confidential information.
Special Requirements
Ability to meet LEDS Update/Inquiry certification requirements.
Must successfully pass a comprehensive background investigation including criminal history check and obtain an Oregon State Police Criminal Justice Information Systems clearance.
Demonstrable commitment to sustainability.
Demonstrable commitment to promoting and enhancing equity, diversity and inclusion.
The individual shall not pose a direct threat to the health or safety of the individual or others in the workplace.
How to Apply
Qualified applicants must submit an online application located on theCity of Corvallis website(click on "Apply" above).
Position is open until filled.
First review of applications will occur after 5:00 PM on Wednesday March 4, 2026.
Applicants are encouraged to include a cover letter with the online application;
Resumes will not be accepted in lieu of a completed online application.
Late or incomplete applications will not be accepted/considered.
*Please do not include personal or protected information in attached resumes or cover letters, this includes your birth date, age, dates of education, and graduation dates.*
Your Role as the Director of Medical Records (LPN)
Skilled Nursing
Americare Senior Living is seeking a detail-oriented and organized Director of Medical Records (LPN) to lead and oversee the health information management function within our skilled nursing community.
In this role, you will plan, develop, and administer the facilityβs health information system to ensure accuracy, confidentiality, accessibility, and compliance with accrediting and regulatory standards. Youβll supervise medical records staff and collaborate with nursing leadership, medical providers, and interdisciplinary teams to support quality care, reimbursement accuracy, and regulatory compliance.
Summary
The Director of Medical Records (LPN) is responsible for planning, developing, and administering the facilityβs health information management system in accordance with federal, state, and local regulations and accrediting agency requirements.
This role oversees documentation processes, supervises medical records staff, supports reimbursement and quality initiatives, and ensures medical records systems effectively support clinical care, compliance, and operational efficiency.
This role may also be known as:
Director of Medical Records (LPN), Medical Records Manager, Health Information Coordinator, Clinical Documentation Coordinator, or HIM Supervisor.
What Youβll Do
- Plan, develop, and administer the facilityβs health information management system in compliance with regulatory standards
- Develop, implement, and maintain policies and procedures for documenting, storing, retrieving, and releasing medical records
- Ensure confidentiality and security of resident health information in accordance with HIPAA and regulatory requirements
- Supervise medical records staff in the preparation, maintenance, and analysis of medical documentation
- Oversee processing of medical-legal documents, insurance data, audits, and correspondence requests
- Participate in the development, implementation, and optimization of computerized health information systems
- Coordinate medical care evaluation activities with medical staff and assist in developing evaluation criteria and methods
- Develop in-service education materials and conduct training related to documentation and records management
- Analyze patient data to support reimbursement accuracy, facility planning, quality of care, utilization management, and risk management
- Collaborate with nursing leadership and interdisciplinary teams to ensure documentation supports clinical care and compliance
- Support audits, inspections, and survey readiness related to medical records
What You Bring
Education
- Graduate of an accredited school of nursing
Licensure / Certification
- Current Licensed Practical Nurse (LPN) license required
- Maintains current state registration and required continuing education
Experience & Skills
- Experience in medical records, health information management, or clinical documentation preferred
- Knowledge of federal, state, and local documentation regulations
- Understanding of reimbursement and documentation requirements
- Strong organizational, analytical, and attention-to-detail skills
- Ability to supervise staff and collaborate across departments
- Effective written and verbal communication skills
Commitment
- Dedication to accuracy, compliance, and resident-centered care
- Alignment with Americareβs Mission, Vision, Home Town Hospitality, and F.A.M.I.L.Y. Values
Physical Demands
- Lift up to 25 lbs. and assist with resident transfers as needed
- Push, pull, and maneuver up to 100 lbs., including resident mobility assistance
Join Americare Senior Living and play a vital role in supporting quality care, compliance, and operational excellence through accurate and secure health information management.
Equal Opportunity Employer
Americare Senior Living is committed to equal employment opportunities and welcomes applicants from all walks of life. We value diversity and strive to create a workplace where everyone feels a sense of belonging.
Interested in Americare Senior Living but not ready to apply?
We understand that timing matters. Our Talent Network offers a simple way to stay connected, receive updates on skilled nursing and clinical support opportunities, and explore whatβs next β with no pressure to apply.
?? Join our Talent Network through our LinkedIn page:
you looking to have fun while making a meaningful impact in the lives of seniors?
Who We Are -
At Americare, our RISING Team Values guide everything we do:
Respect β’ Integrity β’ Servant Heart β’ Inspire β’ Nurture β’ Growth
We are proud to make a meaningful impact in the lives of seniors, every single day. Americare communities are more than just workplacesβthey are family, where excellence thrives, people are empowered, and fun is part of the culture.
Weβve been consistently certified as a Great Place to Work, ranked on Fortuneβs Best Workplaces in Aging Services, and named one of the 2025 Best Senior Living providers by U.S. News & World Report.
Why Join Americare?
- Impactful Work: You can make a difference every day, receive plenty of hugs, and be the one to put a smile on the faces of our residents.
- Supportive Community: You can be part of a compassionate team that truly values teamwork and respect.
- Career Growth: Whether you're a newbie or a seasoned pro, we offer exciting opportunities for you to advance both professionally and personally.
- Fun and Engaging Environment: Work hard and have fun in an inclusive environment where you'll create lasting friendships and experience unforgettable memories.
- Work-Life Balance: Enjoy flexible scheduling options that fit your life.
What we offer:
- Recognition and Appreciation: Truly feel valued with meaningful shout outs and recognition.
- Family Atmosphere: Close-knit community where everyone feels at home.
- Paid Time Off: Enjoy a competitive PTO plan to recharge and relax.
- Daily Access to Wages: Flexibility to access your pay whenever you need it.
- Complimentary Meals: Delicious free meals while you work.
- Tuition Assistance: We support your educational pursuits so you can chase your career dreams!
- Comprehensive Benefits: Health, Dental, Vision, Life Insurance, Short- and long-term disability, and so much more...
- Earn More: Your hard work is rewarded with competitive pay and annual wage increases based on performance.
- 401(k) Plan: Secure your future with company contributions
Take the next step in your career at Americare Senior Living and make a difference today!
XLA is looking for a Senior Records Analyst to support a federal agency in Arlington, VA. This is an onsite position Monday-Friday.
- Salary: $70,000
- Candidates need to be local to the Arlington, VA area.
The Records Analyst will be responsible for all areas of Records and Information Management (RIM), providing technical guidance and advice to management and personnel, which includes but are not limited to the following:
- Providing technical guidance and advice to management and personnel for all areas of RIM,
- Assisting in the development of long-range objectives, plans, and records management feasibility studies for overall program and specialized components of the program.
- Assisting in the identification of procedures and methodologies to improve the effectiveness and efficiency of the life cycle management of records and documentation.
- Participating in the change of paper records to electronic record-keeping, which includes development, maintenance, verification, and evaluation of existing systems.
- Analyzing business processes to provide recommendations to improve workflow and create efficiencies through automated tools, systems, and technology.
- Assisting in the development and implementation of policy and program guidance supporting the integration and synchronization of records management across DEA, which includes DEA forms.
- Articulating and communicating to the team the assignment, project, problem to be solved, actionable events, milestones, and/or program issues under review, and deadlines and time frames for completion.
- Assists the organization's RIM program to align with the agency's business and mission needs.
- Drafting new records schedules in accordance with the National Archives and Records Administration (NARA) guidelines, and Department of Justice and agency-specific requirements.
- Coordinates with subject matter experts and program offices to gather necessary information for creating and revising records schedules.
- Track the status of pending records schedule submissions and follow up with NARA or internal program offices as needed.
- Conducts gap analysis to identify obsolete, redundant, or outdated schedules that require retirement or consolidation.
- Must have comprehensive knowledge to manage the records and information management program.
- Requires experience in a setting which is primarily responsible for the life cycle and organization of information.
- Experience with records, and/or document repositories and their indexing and meta data processes is required.
- Capable of inventorying and analyzing documents or records.
- Capable of applying records retention schedules to collections of records.
Functional Responsibilities:
- Develops functional retention schedules for disposition requirements. Possesses knowledge, some experience, and capabilities in the development of solutions, recommendations, or outcomes across multiple tasks and/or organizations.
- Functional responsibilities may include but are not limited to: Analyzes content and accurately assigning keywords or topics using a taxonomy or controlled vocabulary.
- Works with paper and electronic content. Reviewing non-records to isolate non-records from records in the offices and program areas.
- Separation of non- records from records will help improve greatly the state of records management.
- Listing of in1active records for transfer and/or storage. Inactive records are those that are not needed for immediate use in the respective offices.
- These records cannot be disposed of, either because of the retention period that is not due, or because they are affected by blanket freezes imposed due to outstanding litigations or in anticipation of litigation.
Required Experience:
- Drafting new records schedules in accordance with the National Archives and Records Administration (NARA) guidelines, and Department of Justice and agency-specific requirements.
- Must have knowledge and understanding of National Archives and Records Administration (NARA) management procedures and guidance.
- Development and implementation of policy and program guidance supporting the integration and synchronization of records management across DEA, which includes DEA forms.
- Must have experience with gap analysis to identify obsolete, redundant, or outdated schedules that require retirement or consolidation.
Minimum Experience/Education/Certification:
- Requires 10 years' experience or a bachelorβs degree and five yearsβ experience.
EEO Statement
XLA is committed to the full inclusion of all qualified individuals and is an equal opportunity employer committed to supporting equality and integrity in the workplace, professional development and education, and an entrepreneurial atmosphere.
We encourage qualified individuals with disabilities to apply. If a reasonable accommodation is needed to participate in the job application or interview process or to perform essential job functions, please contact our HR team by phone at 7 or via email at . For persons who are deaf, hard of hearing, deafblind, or deaf-disabled, XLA will provide an American Sign Language (ASL) interpreter where needed as a reasonable accommodation for the hiring processes.
We are proud to be an EEO/VETERAN EMPLOYER.
All qualified applicants will receive consideration for employment without regard to their protected veteran or disabled status and will not be discriminated against for self-identifying with either category
GoJet Airlines is a premier regional carrier providing exceptional service and connecting communities across the country. As part of our ongoing operational needs, we are offering a temporary assignment within our Technical Aircraft Records Department. This assignment plays an important role in supporting the integrity and accuracy of our aircraft maintenance documentation, assisting with critical projects, and ensuring compliance with regulatory requirements and company standards.
Qualifications/Requirements:
- Strong attention to detail with the ability to identify inconsistencies or missing information in documentation.
- Comfortable working on your feet for extended periods and performing physical tasks, including lifting boxes and climbing step ladders.
- Ability to stay organized while handling large volumes of paperwork.
- Reliable, dependable, and able to follow established procedures with minimal supervision.
- Strong verbal and written communication skills.
- Basic proficiency in Microsoft Office Suite (Word, Excel, Outlook) preferred.
- Previous experience in aviation records, compliance, or administrative filing is a plus, but not required.
Key Responsibilities:
- Primary duties include filing documents, organizing records, and assisting with physical record management.
- Reviewing and flipping through paperwork received from the hangar.
- Responsible for identifying and flagging any documents missing required stamps.
- Attention to detail and accuracy are essential.
GoJet Airlines operates as a regional partner for United Airlines, providing daily flights across the U.S. and Canada. Our commitment to safety, customer service, and operational excellence has established us as a leader in the regional airline industry. Join our team and be a part of our exciting journey in the aviation world!
The successful applicant should be able to perform ALL of the following functions at a pace and level of performance consistent with the actual job performance requirements.
1. Create and maintain medical records, general files, logs and other related records and documents in an organized manner, to include sorting, labeling, filing and retrieving, in accordance with corporate and facility file retention and storage procedures; and maintains confidentiality and security of records.
2. Maintain a current inventory of clinic supplies; monitor compliance with sign in/out logs; prepare inventory reports as required.
3. Monitor outside referrals and coordinates transfer of medical records.
4. Assist in the preparation of routine medical and dental reports.
5. Read and comprehend medical instructions and procedures, correspondence, policies, regulations, reports, directions for forms completion and other simple or moderately complex documents.
Qualifications:
- High school diploma, GED certification or equivalent.
- Two years experience in a similar position required.
- Additional education or specialized training may be substituted for the required experience.
- A valid driver's license is preferred, unless required by contract or applicable statute.
- Proficiency in Microsoft Word for Windows, Lotus 1-2-3 or Excel and other personal computer applications preferred.
- Minimum age requirement: Must be at least 18 years of age.
CoreCivic is a Drug-Free Workplace & EOE including Disability/Veteran..
Now Hiring: NSU Health Temporary HIM Medical Records Specialist
$20/hour | Temporary Assignment
Location: Davie - Fort. Lauderdale, FL
NSU Health is seeking a detail-oriented Temporary HIM Medical Records Specialist to support medical records operations. This short-term opportunity is ideal for someone with hands-on HIM experience who enjoys working independently and takes pride in accuracy and customer service.
Key Responsibilities & Qualifications
Working knowledge of Release of Information (ROI) and indexing processes
Minimum 2 years of experience in HIM/Medical Records
Strong computer proficiency
Excellent attention to detail; punctual and dependable
Highly organized with strong problem-solving skills
Ability to work independently with minimal supervision
Strong communication and customer service skills
Ability to interpret authorizations and determine requested information
What NSU Health is looking for:
- Reliable, motivated professionals
- Strong organizational and multitasking abilities
- Commitment to accuracy and confidentiality
If youβre an experienced HIM professional looking for a temporary opportunity to put your skills to work, weβd love to hear from you!
Equal Opportunity Employer
As a Data Steward Senior Analyst, you are part of a team responsible for enabling and supporting compliance with data-related enterprise policies within their domains/business units. You and your team are responsible for identifying critical data and associated risks, maintaining data definitions, classifying data, supporting data sourcing / usage requests, measuring Data Risk Controls, and confirming Data Issues are remediated. You have the opportunity to partner across various business units, technology teams, and product/platform teams to define and implement the data governance strategy, supervising and leading data quality, resolving data/platform issues, and driving consistency, usability, and governance of specific product data across the enterprise.
In addition, this role will play a key part in effectively communicating new and updated data-related policies to the teams responsible for compliance. The individual must be skilled in preparing clear, engaging presentations that translate formal policy language into practical, easy-to-understand guidance and βtell the storyβ behind the policy requirements. The role will also support the delivery of training sessions, facilitate policy office hours, and serve as a go-to resource for questions related to data governance and retention compliance.
Your Primary Responsibilities may include:
β’ Assist in identifying data-related risks and associated controls for key business processes. Risks relate to Record Retention (primary), Data Quality, Data Movement, Data Stewardship, Data Protection, Data Sharing, among others.
β’ Develop training materials and educate organization on Record Retention and Deletion processes and procedures.
β’ Develop deep understanding of key enterprise data-related policies and serve as the policy expert for the business unit, providing education to teams regarding policy implications for business.
β’ Collaborate with and influence product managers to ensure all new use cases are managed according to policies.
β’ Influence and contribute to strategic improvements to data assessment processes and analytical tools.
β’ Support current regulatory reporting needs via existing platforms, working with upstream data providers, downstream business partners, as well as technology teams.
β’ Subject matter expertise on multiple platforms.
β’ Responsible to partner with the Data Steward Manager in developing and managing the data compliance roadmap.
Qualifications include:
β’ 5 + years of experience in a similar role involved with ensuring compliance with Record Retention and Deletion policies.
β’ Strong communication skills and ability to influence and engage at multiple levels and cross functionally.
β’ Intermediate understanding of Data Management and Data Governance concepts (metadata, lineage, data quality, etc.) and prior experience.
β’ 5+ years of Data Quality Management experience.
β’ Strong familiarity with data architecture and/or data modeling concepts
β’ 5+ years of experience with Agile or SAFe project methodologies
β’ Bachelorβs degree in Finance, Engineering, Mathematics, Statistics, Computer Science or other similar fields.
β’ Preferred: Experience in Travel Industry.
β’ Preferred: Knowledge of RCSA (Risk Control Self-Assessment) methodology
Leadership Skills may include:
β’ Makes Decisions Quickly and Effectively: Drives effective outcome through decision making authority. Displays judgement and discretion in order to ensure deliverables are sufficient to the American Express policy and overall compliance.
β’ Drives Innovation & Change: Provides systematic and rational analysis to identify the root cause of problems. Is prepared to challenge the status quo and drive innovation. Makes informed judgments, recommends tailored solutions.
β’ Leverages Team - Collaboration: Coordinates efforts within and across teams to deliver goals, accountable to bring in ideas, information, suggestions, and expertise from others outside & inside the immediate team.
β’ Communication: Influences and holds others accountable and has ability to convince others. Identifies the specific data governance requirements and is able to communicate clearly and in a compelling way.
Exciting news: the AMLI Residential Legal and Risk Management team is expanding! We are looking to hire a talented Director of Transactions and Records Management to drive the planning, execution, and oversight of corporate real estate transactions within our Legal Department. In this key role, you will play a critical part in supporting our operational growth while ensuring alignment with legal, regulatory, and business objectives. The ideal candidate will possess a deep understanding of real estate transactions law, corporate records and governance procedures, and the intricacies of multifamily asset operations.
Essential Functions:
- Oversee execution of acquisitions, dispositions, financings, and joint venture transactions. Communicate the status of transactions with the appropriate team members and counsel at the relevant time, and ensure that proper governance procedures are followed.
- Assemble and supervise due diligence teams, both onsite and virtually. Coordinate weekly status calls, consultant scheduling, onsite reviews, and data room management.
- Plan and lead site visits, including setting schedules, prepping team members, liaising with onsite staff, and debriefing daily with senior leadership.
- Supervise the procurement of title and survey, work with the transactions team and attorney to troubleshoot and clear issues, and provide authority and clearance documentation. Review third-party reports and seller deliveries for distribution and evaluation by appropriate team members, and facilitate team discussions and document findings.
- Direct escrow mechanics, including documentation, funding, timing, and communications, to ensure smooth closings.
- Monitor and track post-closing obligations, ensuring timely resolution and proper documentation of deliverables. Research real estate, transaction, and data governance issues to ensure consistency and document compliance with PSA and regulatory requirements.
- Provide leadership and support to onsite management teams to ensure they understand transaction timing and processes, consistently follow procedures, and are given the tools they require to execute their tasks efficiently and effectively.
- Supervise the collection and dissemination of closing records and documentation, including closing binders for acquisition, disposition, joint venture, and financing transactions. Manage all digital record storage and compliance matters.
- Debrief the transaction team to document lessons learned, ensure consistency, and share best practices.
- Create and manage document policies, procedures, and checklists for transactions to support scalability.
- Develop and enforce digital records retention policies and ensure compliance with legal, regulatory, and governance standards related to all company and third-party partner records.
Compensation and Benefits: Benefits of Working with AMLI Residential
- Hybrid Role
- $90,000 - $105,000 (based on experience) plus year-end bonuses
- Medical, Dental, and Vision Coverage
- 401(k) Company Match
- Life Insurance, Long Term Disability, Short-Term Disability, and Parental Leave
- Generous rental Discount at any AMLI apartment
- Tuition Reimbursement
- PTO β up to 20 days of paid of time off plus 9 paid holidays. PTO increases with tenure.
Education and/or Experience:
- Bachelorβs degree preferred.
- A minimum of 5 years of related work experience is preferred.
- Travel required.
- Knowledge and understanding of general legal terms, laws, and procedures related to the apartment industry, contracts, and leases is preferred.
- Must be able to work mostly independently with minimal supervision and demonstrate good judgment in a variety of situations.
- Demonstrate customer service experience and effective management of various and concurrent priorities.
Technical Skills: Proficiency in Microsoft Products, including Excel, Word, OneNote, and SharePoint, as well as other SaaS platforms such as Entrata, Elise AI, Origami, and Navex, is strongly preferred.
PHYSICAL DEMANDS: Frequent use of hands and fingers is necessary for tasks involving gripping, lifting, or manipulation of materials and objects, including computer keyboards. Employee must be able to talk and hear on the telephone. The employee is required to sit for extended periods of time. Specific vision abilities required by the job include close vision, distance vision, and ability to adjust focus.
AMLI is a leader in sustainable LEED and ENERGY STAR-certified luxury apartment communities. Founded in 1980 as AMLI Realty Co. and now owned by PRIME Property Fund, a core, open-ended, institutional real estate fund managed by Morgan Stanley, AMLI Residential has grown to become a prominent and well-respected multifamily real estate developer and owner with $12 billion in assets.
Licensed Practical Nurses Rochester Center for Rehabilitation and Nursing is actively hiring Licensed Practical Nurses to work for our Skilled Nursing Facility located in Rochester, NY.Base rate $28.37-$32.52 with an additional $0.50 shift differential for evening and nights!Now Offering a $5,000 Sign-On Bonus!New Graduates Welcome! | Tuition Reimbursement Program!Two-Tiered Insurance Plan: Medical and Dental!Recording health details of Residents; Administering medications and injections to Residents as neededMay be required to supervise Certified Nursing Assistants (CNAs)Helping Residents get dressed & take care of personal hygieneMonitoring Residents' food and liquid intake and outputValid NY State LPN licenseRochester Center is a 124-bed skilled nursing and rehab facility that is a top choice for post-acute care in Monroe County, New York.
Nestled in a woodsy enclave, this beautiful facility offers comprehensive short-term rehabilitation and long-term skilled nursing services, all designed to make patients and residents feel right at home.
Our desirable location and multi-disciplinary approach are designed to help you improve your overall well-being.
Rochester Center is a proud member of the Centers Health Care continuum.
PURPOSE OF THE POSITION:Β The person holding this supervisory position is considered a part time team member and is responsible and accountable for:Β the daily operation of the restaurant, assisting the RGM with hiring and training team members, directing the activities of team members, and rewarding or disciplining team members in consultation with the RGM; and, performing these functions in ways that assure compliance with all Company policies and procedures, customer satisfaction, a high level of team member morale and the attainment of sales and profit objectives.Β The Shift Manager reports directly to the RGM, and holds the second highest position in the restaurant if there is not an Assistant Manager.Β In restaurants with an Assistant Manager, the Shift Manager is the next highest position.
ESSENTIAL FUNCTIONS:Β The following accountabilities are essential to this position and a high degree of performance must be achieved in each in order for the incumbent to be successful.Β These accountabilities are organized according to our six Key Result Areas.
When the word "policies" or the phrase "policies and procedures" or similar language is used in any of the Company's documents, the term refers to all policy and procedure bulletins, manuals, training materials, memoranda, newsletters, communications on the βDocument Viewerβ on the computer, and all other documents and oral discussions with team members' supervisors, which relate to the restaurant.Β The management team shall be responsible for ensuring that all team members, including the manager himself/herself, comply with all Company policies and procedures and all Pizza Hut standards at all times and take immediate steps to correct actions not in accordance with such policies, procedures and standards.
I. PROFITABILITY
A.Planning
1.Executes the RGMβs plans and overall Daland Corporation plans to achieve consistent sales growth and profit growth.
2.Achieves planned/budgeted profits, as communicated by the RGM.Β This involves:
- a.Using established control systems and procedures to measure actual results and to identify deviations from planned results.
- b.Assisting the RGM, as requested, in developing and implementing corrective action plans to assure actual results conform to plan.
B.Policies:Β Complies with all Company policies and procedures, including but not limited to, those relating to inventory, cash, payroll, food handling, interactions with guests, team members, and vendors, and legal compliance.
C.Manages and Controls Cash:Β In conjunction with the RGM and other managers, ensures that that all cash and checks, minus the change fund is correctly deposited, credit card transactions are correctly settled, and cash over or short is minimized.
1. Performs Banking Transactions
- a. Assures that two deposits daily are prepared and deposited in the bank (more than two may be required in higher volume units.)
- i. The intent of the first deposit is to remove from the unit an amount approximately equal to the total of cash plus checks, minus the amount of the change fund.
- ii. The first deposit is to be made after 4:00 p.m., when the opening manager is ready to leave for the day.
- iii. The final deposit will be all remaining cash plus checks, minus the change fund.
- iv. The managers may take such deposits to the bank, using his/her personal vehicle, and depending on the time of day, make the deposit in the bank lobby or in the night depository.
- v. Assure the βWeekly Deposit Logβ is completed for each deposit made.
- b. If requested by the RGM, the other managers shall perform the following tasks. These are the responsibility of the RGM, but may be delegated to other managers.
- i. Picks up validated deposit slips at the bank.
- ii. Verifies bank validated deposit amounts to sales and cash reports as well as the βWeekly Deposit Log,β and assures all appropriate signatures are on the βWeekly Deposit Logβ.
- iii. Sends a copy of the βWeekly Deposit Logβ to the Home Office with all other weekly paperwork.
D.Controls cash drawers and team member βbanksβ, following all established manual and computer procedures.
1. Establishes the correct number of cash drawers.Β Number of cash drawers in use at one time may vary from one to four depending on size of the restaurant, sales volume, method of delivering services to customer.Β Amount of cash in each drawer is recorded and kept in the drawer for the duration of the shift, or until βdroppedβ from the cash drawer to the safe.
2. Establishes cash banks for delivery drivers.
3. As needed, will operate cash drawer following established procedures for cash drawer operation.
4. As necessary, money is removed from cash drawers from time to time and secured in the safe.
5. Throughout the shift, cash drawer transactions, such as paid outs, miscellaneous receipts (paid ins), discounts and promotions are properly accounted for, including all documentation; transactions are properly entered into the computer; and, all documentation is organized and secured for transmitting to the Home Office.
6. Assures cash drawers are counted and balanced at the end of each shift or when there is a change in cashiers.
7. Records tips for servers and drivers on credit card/gift card transactions and correctly settles all credit card/gift card transactions.
8. Inform the RGM anytime cash short exceeds $5 for a day.
9. Reviews reports and otherwise takes actions to ensure that team members properly report actual sales and actual tips, and ensures that team members do not falsify credit card receipts or other Company documents.Β This requires due diligence on the part of the managers.
E.Assists the RGM in Managing and Controlling Cost of Sales:Β The actual cost per the P&L must be equal to or between Ideal Cost and Allowable Cost as calculated in the Product Cost Analysis report and Bonus Calculation Sheet. Β This includes these processes:
1.Utilizes manuals and/or automated procedures approved by the Company, orders all approved products used in the restaurant.
2.Properly accepts deliveries and properly stores inventory items used in the restaurant.Β This involves these processes:
- a.Checks in products as received off of delivery vehicles to verity product quality and verifies that amounts charged for on delivery receipt/packing slips are for amount of goods received.Β
- b.Uses a two-wheeled hand truck to unload and products, assists and oversees other team members in proper storage of products.Β Weight of items varies from 10 to 50 pounds.Β Full load on two-wheeled hand truck may exceed 500 pounds.Β Generally, ensures that more than one person is available to perform this task.Β
- c.βAutopostsβ inventory received, or enters on inventory record the amount and cost of each product item received, as noted on delivery receipt/packing slip.
3.Accurately accounts for all product coming into the restaurant, used to prepare products, or transferred out of the restaurant.
4.Assures the proper execution of all recipes and specifications for preparing ingredients and assembling products.
5.Manages waste which involves maintaining a FIFO (First In, First Out) system and marking all products with a Made β Ready β Discard label.
6.Assures the correct order entry procedures are followed by all order takers.
7.Assures compliance with team member consumption policies.
8.Performs a Daily Product Usage Analysis on critical inventory items to assure usage meets guidelines.
9.Communicates goals to team members and follows up with team members to ensure goals are being met.
10.The following tools are used to aid in controlling Cost of Sales:
- FMS Product Cost Analysis Report
- FMS Daily Ideal Usage Report
- FMS Weekly Worksheet Report
- Bonus Calculation Sheet
- Profit and Loss Statement
- The General Ledger
- Prep Variance Report
- Daily Prep Variance Report
F.Assists the RGM in Managing and Controlling Cost of Labor:Β Ensures that βFlow-thruβ targets/goals are achieved; actual hours used do not exceed the established labor model/matrix; and, team member productivity is maximized.Β This includes these processes:.
1.Ensuring the accuracy and completeness of team member timekeeping records, including tips and team member meals.Β Updates team member records as needed.
2. Minimizing edits to clock-in/clock-out transactions by assuring team members properlyΒ Β clock in at the beginning of their shift and clock out at the end of their shift.
3. Assuring team members do not clock in earlier than five (5) minutes prior to their scheduled shift.
4. Assuring the man-hours used for opening and closing the restaurant do not exceed Β established targets.
5.Analyzing actual labor hours used versus earned allowable labor hours and calculating the variance; and, using this information to appropriately manage labor each shift.
6.Communicating and cooperating with the Home Office Payroll Department to assure accuracy in payroll, including information about new hires, raises, promotions, and terminations.
7.Making appropriate recommendations to the RGM regarding wages within Company guidelines.
8.Eliminating overtime hours for team members who are paid on an hourly basis.
9.Eliminating supplemental tip credit pay.
10.Improving team member productivity using the measurements and tools available through the Company, as well as the following:
- Assuring the Back of the House (BOH) is βoptimizedβ:
- i. Organized β¦ a place for everything, and everything in its place
- ii. Lineal Flow β¦ eliminate or minimize back tracking
- iii. Have all items located closest to the next step in the product assembly process
- iv. Minimize the number of steps taken and the reach needed for all items
- Assuring that team members are thoroughly trained.
- Ensuring that βprep levelsβ are adequate for the forecasted volume of business for the day, including:Β products thawing/tempering; raw product prep; preassembled pizza and other products; and so on.
- Ensuring that food preparation areas, make table, cut table, and service areas are stocked appropriately before each shift and maintained during peak volume periods.
- Ensuring products are prepared quickly in accordance with time standards.
- Ensuring that tables vacated by customers are cleared, cleaned, sanitized and reset quickly.
11. Reduces turnover by managing all aspects of the restaurant professionally and in accordance with Company standards.
12. If the RGM has delegated scheduling to the Shift Manager, the Shift Manager uses established procedures to produce a sales forecast to be used in the scheduling process.
G.Managing Other Operating Expenses and Semi-Variable Expenses to Budget or less.
II. CUSTOMER SATISFACTION
A.Maintains positive customer relations, which includes:
1. Assuring personal behaviors and team member behaviors toward all customers are courteous, attentive, respectful, and enthusiastic.
2. Assuring a comfortable environment for customers.
3. Executing "Floor Management" by directing activities and greeting and interacting with customers on each shift worked.
4. Immediately resolving customer complaints by apologizing first and then assuring the satisfaction of the customer.Β Complaints may be received in person, by phone, or in writing.Β Consult with the RGM if the customer is not satisfied with your suggested resolution.
- a. B.L.A.S.T. is the acronym we use for our complaint resolution process:
- Believe the customer
- Listen to the customer
- Apologize to the customer
- Satisfy the customer
- Thank the customer
5. Immediately contacting the RGM (or DM if the RGM is not available immediately) regarding any incidents in which customers are injured or in which customers claim some harm done to them.
B. Ensures customers receive prompt, quality service.Β This includes:
1. If the RGM has delegated scheduling to the Shift Manager, scheduling the correct number of team members for forecast sales volume; and deploying those Team members in the correct job roles.
2. Following established service guidelines and procedures to assure all Hospitality Standards are achieved.
3. Directing team member activities to assure speed of service standards are met or exceeded, including product preparation times and delivery times.Β
4. Personally serving customers as required to meet the demand of the volume ofΒ business.
5. Ensuring customers are greeted properly and seated as quickly as appropriate.
6. Recognizing and dealing effectively with the special needs of customers.
7. Ensuring that customer orders are taken promptly, prepared accurately, and served quickly.
8. Ensuring customer follow-up, which means servers check back with customers Β frequently to see if there is anything else needed.Β
9. Ensuring immediate attention is given to customers ready to pay, either by prompting servers to complete the table cashout procedure or by performing the transaction of cashing out customer as needed.
10. Ensuring the phone is answered promptly and courteously, following the Telephone Service Essentials.
11. Responding to customers at pickup counter and drive-thru window; finding order; collecting money for the order; verifying order to customer; and, thanking customers.
12. Dispatching orders for delivery customers as required to meet the demands of the volume of business, grouping orders by geographical destination and instructing drivers as they arrive and depart which orders to take with them and where to go.
13. Delivering pizzas as necessary to meet the demands of the business.
14. Ensuring customers are thanked for their business.
C.Ensures quality ingredients are used to prepare all products.Β This includes:
1. Maintaining Food Safe Temperatures for all ingredients and products.
2. Ensuring food preparation utensils and food contact surfaces are property cleaned and sanitized.
3. Ensuring that procedures for receiving, handling and storing ingredients are followed.
4. Recognizing and correcting any raw ingredients or product problems.
5. Maintaining inventory levels which assure product freshness and no outages.
6. Eliminating the potential for cross contamination.
7. Ensuring that proper procedures are followed to prepare ingredients (dough, sauces, meats, cheeses, and vegetables).
8. Ensuring salad bar is maintained according to standards of operation (restaurant only).
9. Personally preparing ingredients as necessary.
D. Ensures quality products, which includes:
1. Planning dough, ingredient and product preparation to meet sales volumes and personally preparing these items, as necessary, to meet the demand of the business.
2. If deemed appropriate by the RGM, performing a product cookability test to verify proper oven and belt speed.
3. Following proper procedures to process customer orders.
4. Personally preparing and cooking menu items as required to meet the demands of the volume of business.
5. Taking every appropriate action, in consultation with the RGM, including driving to another restaurant to pick up product, to resolve outage or potential outage situations.Β
6. Maintaining inventory levels which assure product freshness and no outages.
7. Planning dough, ingredient and product preparation to meet sales volumes and personally preparing these items, as necessary, to meet the demand of the business.
8. Assuring all products are prepared according to exact specifications, recipes and procedures.
9. Personally preparing and cooking menu items as required to meet the demands of the volume of business.
E.Ensures that all standards for cleanliness and sanitation are met or exceeded, with particular attention to:
1. Restrooms.
2. Table tops; booth backs and seats; and chair seats.
3. Silverware, plateware, and glassware.
4. Dining room floors.
5. Salad bar.
F.Implements new or approved changes in policies, procedures and/or operation standards.Β This involves:
1. Attending training sessions.
2. Reading "Rollout Guides" or other resources.
3. Assisting the RGM with training restaurant team members of new procedures or changes.
4. Participating in crew training and other actions in the restaurant to assure full and correct implementation.
5. If requested by the RGM, assisting with updating all manuals, resources and job aids as required.
III.PEOPLE
A.Maintains positive team member relations and a positive and productive workplace, which involves:
1. Building relationships with team members based on mutual trust and respect.
2. Communicating and following the Daland β5 Starβ Vision and Core Beliefs.
3. Promoting teamwork.
4. Being familiar with benefits available to team members, and referring appropriate questions to the RGM regarding these benefits.
5. Informing the RGM of all team member grievances.
6. Performing correct and consistent administration of team member disciplinary procedures, and discussing all recommended discipline with the RGM.
7. Assuring compliance with various governmental regulations, such as ensuring that all team members are clocked in while working, complying with overtime laws, child labor laws, alcoholic beverage laws, anti-discrimination and anti-harassment laws, FLSA, EEO, etc.
8. Performing consistent administration of and compliance with Company policies and procedures.
9. Communicating effectively with the crew and management team.
10. Assuring team member understanding of the Daland Corporation organization structure and career opportunities within the Company.
B. Assists the RGM with managing the size and quality of staff.Β The following are responsibilities of the RGM, but if requested by the RGM, the Shift Manager may assist with the following:
1. Planning, recruiting, and hiring to assure a full staff at all times and to assure adequate time for processing MVR's (motor vehicle reports), background checks, etc.Β Only the RGM is authorized to hire new team members; and Shift Managers are only permitted to interview applicants if authorized by the RGM.
2. Continuously recruiting and taking applications from job candidates.
3. If requested by the RGM, utilizing staffing tools, such as the Pizza Hut Hiring Zone and the team member Assessment; interviewing job candidates; and, checking their references.
4. If requested by the RGM, making recommendations to the RGM regarding the best qualified candidates.
5. Complying with Company employment practices and governmental regulations, including EEO, ADA Title I, etc.
C.Assisting the RGM in training newly hired team members and team members preparing for promotions.Β This involves:
1. Following Company training policies and meeting Pizza Hut Training Standards.
2. Utilizing on-line training, trainer's guides, checklists, job aids, tests and other training resources to assure a thorough job of training.
3. Using the fourΒ step training process of:Β (1) Preparation (2) Show & Tell; (3) Guided Practice; and (4) Follow-up to assure the trainee can perform all tasks up to required standards prior to being allowed to perform the tasks "solo."
D. Manages team member performance and supervises work.Β This includes:
1.Utilizing Coaching for Results, which includes:
- a.Activating team member behavior.
- (1)Providing guidance, direction, and reassurance to all team members.
- (2)Communicating non-negotiable standards of performance to team members.
- (3)Conducting team member meetings, group training sessions and Jump Start meetings.
- (4)Assigning Team members tasks from the Opening, Closing and Maintenance checklist.Β
- (5)Communicating job assignments for each shift to team members and assuring each team member works their assignment.
- (6)Giving instructions to team members that are clear and assure understanding.
- (7)Assigning team members to breaks.
- (8)Sending team members home early if not needed due to business conditions.
- (9)Calling team members in early, or calling extra team members to work to cover unanticipated surges in business volume.
- (10)Assuring all opening, shift, and closing job duties are completed and performed correctly.
- b.Evaluating team member behavior.
- (1)Observing team member performance each shift.
- (2)Working along side team members and assisting in the performance of their tasks, as needed.=
- (3)Monitoring team member meals and signing team member meal guest checks.
- (4)Ensuring adherence to alcoholic beverage laws of the local community
- (5)Conducting regular, written performance appraisals on all subordinates, using the procedure and forms provided by the Company and within the time specified in compensation plans.
- c.Responding to team member behavior with consequences.
- (1)Taking action (corrective or positive reinforcement) to assure team member performance meets or exceeds standards.
- (2)Providing ongoing counseling that gives praise and recognition to team members for jobs well done; identifies areas of performance needing improvement and methods for improving; and, if required, gives reprimands that are job focused.
2.Handling non-routine occurrences/emergencies and informing the RGM of such occurrences/emergencies.
E. Assists RGM with developing promotable team members in his/her restaurant and promotable management for Daland.Β This includes:
1. Using Company training programs and resources to prepare candidates for promotions and to assure that the management team is 100% certified in management processes, systems, policies, and procedures.
2. Making recommendations to the RGM regarding which team members are eligible for promotion to Shift Manager/Leader.
F. Assists RGM with personnel administration functions, which includes:
1. Assuring team members complete all required personnel documents such as W-4's, I-9's, Team member Acknowledgment, Arbitration Agreement, Delivery Driver Statement, New Driver Checklist, etc.; and, that these required documents are transmitted to the Home Office.
2. Documenting required payroll data for team members, including accurate recording of hours;
3. Managing worker's compensation claims, etc. in accordance with Company policies and procedures.
4. Maintaining personnel files on all team members, which includes filing all personnel documents; recording training dates, vacation dates, evaluation dates, pay increases, and absences; etc.
IV. MARKETING
A.Implements marketing programs to increase business.Β This includes:
1. Engaging in positive community/public relations for Pizza Hut.
2. Providing input for promotional ideas.
3. Displaying and maintaining Point of Purchase (P.O.P.) and other elements of national, co-op or local marketing programs;
4. Properly executing authorized marketing programs, including new product tests.
5. Taking initiative to recommend new opportunities for increasing business.
V. FACILITIES
A.Maintains a quality environment for our customers and team members.Β This includes:
1. Conducting routine Preventive Maintenance on the facility and equipment.
2. Taking corrective actions pursuant to the RGMβs safety inspections.
3. Advising the RGM regarding non-routine problems and following up to assure such problems are corrected.
4. Maintaining cleanliness and sanitation in all areas of the restaurant.
5. Organizing all work space to ensure ease of operation.
6. Providing a quality work environment that is safe and complies with all OSHA regulations.
7. Cleaning and organizing refrigeration units.Β Β
8. Ensuring floors are clean and free from obstruction.
9. Keeping HVAC vents and filters clean.
10. Ensuring trash is disposed of promptly and according to security procedures.
11. Ensuring parking lot and grounds are free of trash and debris and taking action to correct deficiencies.
12. Ensuring all equipment is used according to proper operational procedures.
13. Keeping restrooms cleaned and stocked.
14. Keeping food prep areas cleaned and sanitized according to approved procedures.
15. Ensuring the daily cleaning and maintenance of all equipment.
16. Correcting any unsafe conditions.
17. Following up to ensure all Scheduled Maintenance and Daily CM&A items are completed.
VI. ADMINISTRATION
A.Effectively manages time, allocating an appropriate amount to each Key Result Area.
B.Manages all paperwork, documentation, written reports, etc. and assures these are always submitted on time and that they are accurate, complete and organized.
C.If requested by the RGM, orders inventory items used in the restaurant.Β This involves these processes:
1. Review of the Inventory on Hand is performed.Β The Inventory on Hand is compared to the Weekly Ideal Usage, which is obtained from the Product Cost Analysis report, and a determination is made as to the amount of each particular item to order.Β The order is then recorded on an order sheet, or is entered into the computer for electronic transfer of order information.
2. Amount ordered of each item may be adjusted upward or downward based on projections of upcoming sales trends, coupon impact, weather changes or other extra-restaurant environmental changes.
3. Calls in orders for supplies on the phone, or electronically submits order via computer.
D.If requested by the RGM, conducts weekly inventory of all food, paper and beverage products used in the unit.Β This involves these processes:
1. Physically reviewing and counting the inventory on hand (which involves climbing shelves, bending, kneeling, etc.).
2. Rearranging inventory to assure proper rotation (first in, first out) and to make it easier to count and control.
3. Recording amounts of inventory on hand on the inventory form.
E.If requested by the RGM, prepares the weekly labor schedules.Β This involves these processes:
1. Updating Guest Check Comments file in the restaurant computer to assist in forecasting labor hours.
2. Reviewing Guest Check Comments file and upcoming promotions that may affect sales during the upcoming week.
3. Forecasting anticipated sales volume by shift, by day and by week.Β The forecast is based on knowledge of any outside events that may influence sales such as coupons, promotions, etc.Β Particular consideration must be given to how sales are generated--that is, dine-in business contrasted to carry-out business or delivery business.
4. Updating sales forecasts in the FMS (computer system) based on outside events that may influence sales.
5. Reviewing requests for days off that have been turned in by team members and when possible allowing for requested days off.
6. Using experience, past schedules, Black Book information, Guest Check Comments, knowledge of team members' abilities, labor goals, and FMS (computer system) recommended labor schedule to assist in scheduling the proper number of team members each shift to meet sales volume and labor hour guidelines.
7. Obtaining the RGM's approval of the schedule, then posting the final schedule in accordance with Daland Corporation's policies and procedures.
F.Performs daily accounting procedures.Β This includes these processes:
1. At close of business day requests a sales report from the FMS computer to determine total sales entered into the cash drawers throughout the system.
2. Any cash paidouts or miscellaneous deposits from the day are verified with what is in the system.
3. Cash on hand is counted and reconciled against total sales.
4. Total deposit is calculated, and a deposit is prepared.
5. Dough waste and PPP waste is documented and calculated on the form provided and filed for use in forecasting future prep levels.
6. All gift checks are counted and verified against prior counts less current gift check sales on the Gift Check Tracking form.
G.If requested by the RGM, performs weekly accounting procedures.Β This includes these processes:
1. Completing, as required, the Weekly Sales Analysis and analyzing it.
2. Completing the Weekly Inventory.
3. Completing the payroll functions.
4. Analyzing the Daily Business Summary Report to determine performance in key measurement areas.
5. Preparing the weekly packet for the home office, using the checklist provided to assure all required items are included.
6. Calling any needed FRS numbers or statistics to the District Manager.
H.Meets all deadlines and assures that subordinates meet their deadlines.
I.Manages all paperwork, documentation, written reports, etc. and assures these are always submitted on time and that they are accurate, complete and organized.
J.Maintains and updates required files, manuals, and reports.
NON-ESSENTIAL FUNCTIONS:Β The "non-essential" functions are routinely performed by the person holding the Shift Manager's position and they are essential to the effective operation of the restaurant.Β However, these functions are considered "non-essential" to the position. The Manager on Duty is then accountable for assuring the delegated functions are correctly performed.
A.Receives and stores inventory items used in the unit.Β This involves these processes:
1. Checking in products as received off delivery vehicles to verify product quality and that amount charged for on the delivery receipt/packing slip is correct when compared to amount received.Β Signing the delivery receipt/packing slips for amount of goods received.
2. Using a two-wheeled hand truck, assists and oversees other employees in proper storage of products.Β Weight of items varies.Β Generally, more than one person is available to perform this task.
3. Entering on inventory screen of the computer the amount and cost of each product item received as noted on the delivery receipt/packing slip.
MINIMUM QUALIFICATIONS/REQUIREMENTS:Β The following are the qualifications and minimum requirements necessary for a person to perform this job.
A.Ability to work a minimum of three (3) days and at least 30 hours per week, but must be available to work more than 30 hours per week if necessary due to business necessity. In addition to having the flexibility to work a variety of shifts, including late nights and weekends.
B.Valid driver's license, insurance and automobile.Β Position involves taking large amounts of cash receipts to the bank at different times of the day including at night.Β Banks are generally at a distance requiring a person to drive to the bank. Position may also need automobile to pick up product, make pizza deliveries, etc.
C.Able and willing to travel.Β Position requires occasional travel for training, new store openings and meetings, which may be held at a distance from home not feasible to drive daily.Β Overnight stays at an out-of-town location may be required during the training sessions, new store opening, and meetings for up to one week at a time.
D.Telephone (cellular or land line) at residence.Β There are circumstances that may arise at the restaurant of which the manager must be informed while off duty.
E.Sufficient physical agility to perform the functions of the position. This includes these processes:
1. Sufficient physical strength to lift most items used in the operation of the restaurant.
2. Sufficient communication skills.Β Position involves communicating with team members, superiors and customers.Β Β
3. Ability to move at a fairly quick pace and to remain stationary for periods of six to eight hours at a time.Β The position requires person to perform all of the above at different times and intervals as needed by the realities of the environment and the position.
F.Ability to maintain a state of self-composure under conditions of stress and anxiety.Β Position routinely involves stress resulting from work overload, role ambiguity, conflicting demands from various customers, and team members.Β Person in this position must be able to function effectively under these conditions.
G.Previous experience with this Company as a Shift Manager/Leader; or previous restaurant management experience with another Company.
H.Sufficient mental and cognitive ability to perform the calculations and fill in the sales and product tracking forms used by the Company.Β Estimate is that ability to read, write and perform arithmetic procedures at the 12th grade level will be sufficient.
I.Ability to perform all of the duties of the hourly team members and supervisors under this person's supervision.Β As time and circumstances dictate the person in this position may have to assist or take over the duties of an hourly team member in order to expedite good customer service.Β Also necessary in order to train new team members in this function.
J.Ability to communicate effectively with a large variety of persons with diverse backgrounds.Β Position is one where incumbent provides direction and supervision to a variety of subordinates with diverse levels of education, differences in ages, and experience.Β Must be able to express ideas and concepts to these persons to assure teamwork through organization and leadership.
EQUIPMENT USED:
Standard restaurant office equipment such as calculator, telephone, and computer.
"Pizza Wheel".Β This is a device with a handle and a round stainless steel blade that is used to cut certain types of pizza dough crusts.
"Rocker Knife".Β This is a device about two feet long with a stainless steel handle that extends across the top of a stainless steel blade fashioned in a curve.Β It is used to cut certain types of pizzas by placing on the pizza and rocking the blade across the pizza surface.
"Vegetable Chopper".Β This is a hand operated mechanical device used to slice whole raw vegetables into smaller pieces for use on the make table.
"Crock".Β A generic term used to describe a variety of containers used to hold food items served on a salad bar.Β Knives, spoons, spatulas and other common utensils.
"Make Table".Β An open topped, refrigerated, compartmented table for the storage of food items used in the preparation of products for customer orders.Β Has doors which allow access to interior refrigerated section below the table top where additional food items are stored as back-up for the items stored on top of the table.
"Cut Table".Β A stainless steel table where cooked pizzas are cut into slices and where other products are assembled prior to serving them to the customer.
"Oven".Β A power driven device operating at high temperatures used to bake food products.
"Automatic Dishwasher".Β A mechanical device consisting of:Β (1) a dirty dish/rinse table, used to rinse and prepare dishes for washing; (2) dishwasher compartment, where dishes are washed with hot water, soap, sanitizing chemical and pressurized water; and, (3) clean dish/drain table, where clean dishes drain, dry and are sorted for storage.
"Dough Proofer".Β A metal cabinet heated to approximately 95 degrees Fahrenheit, in which panned dough is placed to obtain the correct rise in the dough.
"Three Compartment Sink".Β A stainless steel sink, separated into three compartments used to wash, rinse and sanitize all kitchen tools, and smallwares not washed in the automatic dishwasher.
"Pan Gripper".Β This is a mechanical device used to grip certain types of pizza pans for purposes of lifting or carrying when they have been heated to a high temperature.
"Portion Cups".Β These are pre-measured cups used by Pizza Hut restaurants for portioning cheese and toppings for pizzas.
"Scales".Β This is a small table model scale used to weigh and portion ingredients used in the recipes of various products.
"Pan Separators".Β These are plastic items, of varying shape, diameter and circumference, used to separate pans filled with dough to protect the dough inside the pan from contamination and to allow pans to be stacked for storage.
"Dough Perforator".Β This is a mechanical device consisting of a handle attached to a small wheeled drum that is dotted with metal protrusions.Β It is used to perforate certain types of dough prior to topping to prevent formation of bubbles during baking.
"Cutting Board".Β This is a hard surface board, rectangular or square in shape, on which pizzas and other food products are cut.
"Reach In".Β A refrigerated piece of equipment with doors which open to allow dough or pizza ingredients to be stored inside for easy access.
"Scraper Block".Β A device with a stainless steel blade and a wooden handle in a rectangular shape used to cut dough for portioning, and scraping the make table/cut table surfaces off for cleaning.
"Prep Table".Β A table about 34 to 36 inches high, with a stainless steel top.Β The table is used as a work surface for the preparation of many ingredient items used in the Pizza Hut.
βKitchen and Dining Utensils".Β Such as knives, spoons, spatulas, etc.
"Plates, Bowls, Mugs, Tumblers".Β and other items to serve food and beverages to customers.
"Spoon".Β A stainless steel device with a long handle and a curved end used for applying sauce to prepared dough.
"Pan".Β A round metal device with a raised edge for holding dough prior to topping and baking.
"Walk-in".Β A refrigerated compartment of sufficient size to allow the individual to actually walk into the refrigerated compartment to obtain or store perishable items.Β Compartment may be sufficiently cold to freeze items.
"Freezer".Β A refrigerated box maintained at sufficient cold temperatures so as to freeze items stored inside.
"Ice Machine".Β A device that automatically receives water, freezes it, and stores it as ice in an attached storage bin.
"Soda Dispenser" (pop machine).Β A device that mixes syrup and carbonated water and dispenses carbonated soft beverage (soda, pop).
"Point of Sale Computer".Β Electronic device used in tracking orders, inventory, payroll information.Β Contains cash drawer used to make change for customer transactions, track paidouts, delivery orders, dispatching.
"FMS"Β Field Management System.Β Software used on the point of sale computer that provides management information necessary in managing the day to day operations of the restaurant.
Miscellaneous equipment such as a telephone, carry-out boxes and bags, hand towels, etc.
Serving tray, ticket book, bus tub, flatware and other small items.
Note:Β Many restaurants have additional equipment such as beer boxes, spaghetti magic machine, etc.
PLACES WHERE WORK IS PERFORMED:Β This work is performed on the employer's premises.Β Location of premises may vary throughout the employer's Company.Β This job description was developed by observing the work in process and from information provided by the management of Daland Corporation.
PURPOSE OF THE POSITION:Β The person holding this supervisory position is considered a full time team member and is responsible and accountable for:Β the daily operation of the restaurant, assisting the RGM with hiring and training team members, directing the activities of team members, and rewarding or disciplining team members in consultation with the RGM; and, performing these functions in ways that assure compliance with all Company policies and procedures, customer satisfaction, a high level of team member morale and the attainment of sales and profit objectives.Β The Shift Manager reports directly to the RGM, and holds the second highest position in the restaurant if there is not an Assistant Manager.Β In restaurants with an Assistant Manager, the Shift Manager is the next highest position.
ESSENTIAL FUNCTIONS:Β The following accountabilities are essential to this position and a high degree of performance must be achieved in each in order for the incumbent to be successful.Β These accountabilities are organized according to our six Key Result Areas.
When the word "policies" or the phrase "policies and procedures" or similar language is used in any of the Company's documents, the term refers to all policy and procedure bulletins, manuals, training materials, memoranda, newsletters, communications on the βDocument Viewerβ on the computer, and all other documents and oral discussions with team members' supervisors, which relate to the restaurant.Β The management team shall be responsible for ensuring that all team members, including the manager himself/herself, comply with all Company policies and procedures and all Pizza Hut standards at all times and take immediate steps to correct actions not in accordance with such policies, procedures and standards.
I. PROFITABILITY
A.Planning
1.Executes the RGMβs plans and overall Daland Corporation plans to achieve consistent sales growth and profit growth.
2.Achieves planned/budgeted profits, as communicated by the RGM.Β This involves:
- a.Using established control systems and procedures to measure actual results and to identify deviations from planned results.
- b.Assisting the RGM, as requested, in developing and implementing corrective action plans to assure actual results conform to plan.
B.Policies:Β Complies with all Company policies and procedures, including but not limited to, those relating to inventory, cash, payroll, food handling, interactions with guests, team members, and vendors, and legal compliance.
C.Manages and Controls Cash:Β In conjunction with the RGM and other managers, ensures that that all cash and checks, minus the change fund is correctly deposited, credit card transactions are correctly settled, and cash over or short is minimized.
1. Performs Banking Transactions
- a. Assures that two deposits daily are prepared and deposited in the bank (more than two may be required in higher volume units.)
- i. The intent of the first deposit is to remove from the unit an amount approximately equal to the total of cash plus checks, minus the amount of the change fund.
- ii. The first deposit is to be made after 4:00 p.m., when the opening manager is ready to leave for the day.
- iii. The final deposit will be all remaining cash plus checks, minus the change fund.
- iv. The managers may take such deposits to the bank, using his/her personal vehicle, and depending on the time of day, make the deposit in the bank lobby or in the night depository.
- v. Assure the βWeekly Deposit Logβ is completed for each deposit made.
- b. If requested by the RGM, the other managers shall perform the following tasks. These are the responsibility of the RGM, but may be delegated to other managers.
- i. Picks up validated deposit slips at the bank.
- ii. Verifies bank validated deposit amounts to sales and cash reports as well as the βWeekly Deposit Log,β and assures all appropriate signatures are on the βWeekly Deposit Logβ.
- iii. Sends a copy of the βWeekly Deposit Logβ to the Home Office with all other weekly paperwork.
D.Controls cash drawers and team member βbanksβ, following all established manual and computer procedures.
1. Establishes the correct number of cash drawers.Β Number of cash drawers in use at one time may vary from one to four depending on size of the restaurant, sales volume, method of delivering services to customer.Β Amount of cash in each drawer is recorded and kept in the drawer for the duration of the shift, or until βdroppedβ from the cash drawer to the safe.
2. Establishes cash banks for delivery drivers.
3. As needed, will operate cash drawer following established procedures for cash drawer operation.
4. As necessary, money is removed from cash drawers from time to time and secured in the safe.
5. Throughout the shift, cash drawer transactions, such as paid outs, miscellaneous receipts (paid ins), discounts and promotions are properly accounted for, including all documentation; transactions are properly entered into the computer; and, all documentation is organized and secured for transmitting to the Home Office.
6. Assures cash drawers are counted and balanced at the end of each shift or when there is a change in cashiers.
7. Records tips for servers and drivers on credit card/gift card transactions and correctly settles all credit card/gift card transactions.
8. Inform the RGM anytime cash short exceeds $5 for a day.
9. Reviews reports and otherwise takes actions to ensure that team members properly report actual sales and actual tips, and ensures that team members do not falsify credit card receipts or other Company documents.Β This requires due diligence on the part of the managers.
E.Assists the RGM in Managing and Controlling Cost of Sales:Β The actual cost per the P&L must be equal to or between Ideal Cost and Allowable Cost as calculated in the Product Cost Analysis report and Bonus Calculation Sheet.Β This includes these processes:
1.Utilizes manuals and/or automated procedures approved by the Company, orders all approved products used in the restaurant.
2.Properly accepts deliveries and properly stores inventory items used in the restaurant.Β This involves these processes:
- a.Checks in products as received off of delivery vehicles to verity product quality and verifies that amounts charged for on delivery receipt/packing slips are for amount of goods received.Β
- b.Uses a two-wheeled hand truck to unload and products, assists and oversees other team members in proper storage of products.Β Weight of items varies from 10 to 50 pounds.Β Full load on two-wheeled hand truck may exceed 500 pounds.Β Generally, ensures that more than one person is available to perform this task.Β
- c.βAutopostsβ inventory received, or enters on inventory record the amount and cost of each product item received, as noted on delivery receipt/packing slip.
3.Accurately accounts for all product coming into the restaurant, used to prepare products, or transferred out of the restaurant.
4.Assures the proper execution of all recipes and specifications for preparing ingredients and assembling products.
5.Manages waste which involves maintaining a FIFO (First In, First Out) system and marking all products with a Made β Ready β Discard label.
6.Assures the correct order entry procedures are followed by all order takers.
7.Assures compliance with team member consumption policies.
8.Performs a Daily Product Usage Analysis on critical inventory items to assure usage meets guidelines.
9.Communicates goals to team members and follows up with team members to ensure goals are being met.
10.The following tools are used to aid in controlling Cost of Sales:
- FMS Product Cost Analysis Report
- FMS Daily Ideal Usage Report
- FMS Weekly Worksheet Report
- Bonus Calculation Sheet
- Profit and Loss Statement
- The General Ledger
- Prep Variance Report
- Daily Prep Variance Report
F.Assists the RGM in Managing and Controlling Cost of Labor:Β Ensures that βFlow-thruβ targets/goals are achieved; actual hours used do not exceed the established labor model/matrix; and, team member productivity is maximized.Β This includes these processes:.
1.Ensuring the accuracy and completeness of team member timekeeping records, including tips and team member meals.Β Updates team member records as needed.
2. Minimizing edits to clock-in/clock-out transactions by assuring team members properlyΒ Β clock in at the beginning of their shift and clock out at the end of their shift.
3. Assuring team members do not clock in earlier than five (5) minutes prior to their scheduled shift.
4. Assuring the man-hours used for opening and closing the restaurant do not exceedΒ established targets.
5.Analyzing actual labor hours used versus earned allowable labor hours and calculating the variance; and, using this information to appropriately manage labor each shift.
6.Communicating and cooperating with the Home Office Payroll Department to assure accuracy in payroll, including information about new hires, raises, promotions, and terminations.
7.Making appropriate recommendations to the RGM regarding wages within Company guidelines.
8.Eliminating overtime hours for team members who are paid on an hourly basis.
9.Eliminating supplemental tip credit pay.
10.Improving team member productivity using the measurements and tools available through the Company, as well as the following:
- Assuring the Back of the House (BOH) is βoptimizedβ:
- i. Organized β¦ a place for everything, and everything in its place
- ii. Lineal Flow β¦ eliminate or minimize back tracking
- iii. Have all items located closest to the next step in the product assembly process
- iv. Minimize the number of steps taken and the reach needed for all items
- Assuring that team members are thoroughly trained.
- Ensuring that βprep levelsβ are adequate for the forecasted volume of business for the day, including:Β products thawing/tempering; raw product prep; preassembled pizza and other products; and so on.
- Ensuring that food preparation areas, make table, cut table, and service areas are stocked appropriately before each shift and maintained during peak volume periods.
- Ensuring products are prepared quickly in accordance with time standards.
- Ensuring that tables vacated by customers are cleared, cleaned, sanitized and reset quickly.
11. Reduces turnover by managing all aspects of the restaurant professionally and in accordance with Company standards.
12. If the RGM has delegated scheduling to the Shift Manager, the Shift Manager uses established procedures to produce a sales forecast to be used in the scheduling process.
G.Managing Other Operating Expenses and Semi-Variable Expenses to Budget or less.
II. CUSTOMER SATISFACTION
A.Maintains positive customer relations, which includes:
1. Assuring personal behaviors and team member behaviors toward all customers are courteous, attentive, respectful, and enthusiastic.
2. Assuring a comfortable environment for customers.
3. Executing "Floor Management" by directing activities and greeting and interacting with customers on each shift worked.
4. Immediately resolving customer complaints by apologizing first and then assuring the satisfaction of the customer.Β Complaints may be received in person, by phone, or in writing.Β Consult with the RGM if the customer is not satisfied with your suggested resolution.
- a. B.L.A.S.T. is the acronym we use for our complaint resolution process:
- Believe the customer
- Listen to the customer
- Apologize to the customer
- Satisfy the customer
- Thank the customer
5. Immediately contacting the RGM (or DM if the RGM is not available immediately) regarding any incidents in which customers are injured or in which customers claim some harm done to them.
B. Ensures customers receive prompt, quality service.Β This includes:
1. If the RGM has delegated scheduling to the Shift Manager, scheduling the correct number of team members for forecast sales volume; and deploying those Team members in the correct job roles.
2. Following established service guidelines and procedures to assure all Hospitality Standards are achieved.
3. Directing team member activities to assure speed of service standards are met or exceeded, including product preparation times and delivery times.Β
4. Personally serving customers as required to meet the demand of the volume ofΒ business.
5. Ensuring customers are greeted properly and seated as quickly as appropriate.
6. Recognizing and dealing effectively with the special needs of customers.
7. Ensuring that customer orders are taken promptly, prepared accurately, and served quickly.
8. Ensuring customer follow-up, which means servers check back with customersΒ frequently to see if there is anything else needed.Β
9. Ensuring immediate attention is given to customers ready to pay, either by prompting servers to complete the table cashout procedure or by performing the transaction of cashing out customer as needed.
10. Ensuring the phone is answered promptly and courteously, following the Telephone Service Essentials.
11. Responding to customers at pickup counter and drive-thru window; finding order; collecting money for the order; verifying order to customer; and, thanking customers.
12. Dispatching orders for delivery customers as required to meet the demands of the volume of business, grouping orders by geographical destination and instructing drivers as they arrive and depart which orders to take with them and where to go.
13. Delivering pizzas as necessary to meet the demands of the business.
14. Ensuring customers are thanked for their business.
C.Ensures quality ingredients are used to prepare all products.Β This includes:
1. Maintaining Food Safe Temperatures for all ingredients and products.
2. Ensuring food preparation utensils and food contact surfaces are property cleaned and sanitized.
3. Ensuring that procedures for receiving, handling and storing ingredients are followed.
4. Recognizing and correcting any raw ingredients or product problems.
5. Maintaining inventory levels which assure product freshness and no outages.
6. Eliminating the potential for cross contamination.
7. Ensuring that proper procedures are followed to prepare ingredients (dough, sauces, meats, cheeses, and vegetables).
8. Ensuring salad bar is maintained according to standards of operation (restaurant only).
9. Personally preparing ingredients as necessary.
D. Ensures quality products, which includes:
1. Planning dough, ingredient and product preparation to meet sales volumes and personally preparing these items, as necessary, to meet the demand of the business.
2. If deemed appropriate by the RGM, performing a product cookability test to verify proper oven and belt speed.
3. Following proper procedures to process customer orders.
4. Personally preparing and cooking menu items as required to meet the demands of the volume of business.
5. Taking every appropriate action, in consultation with the RGM, including driving to another restaurant to pick up product, to resolve outage or potential outage situations.Β
6. Maintaining inventory levels which assure product freshness and no outages.
7. Planning dough, ingredient and product preparation to meet sales volumes and personally preparing these items, as necessary, to meet the demand of the business.
8. Assuring all products are prepared according to exact specifications, recipes and procedures.
9. Personally preparing and cooking menu items as required to meet the demands of the volume of business.
E.Ensures that all standards for cleanliness and sanitation are met or exceeded, with particular attention to:
1. Restrooms.
2. Table tops; booth backs and seats; and chair seats.
3. Silverware, plateware, and glassware.
4. Dining room floors.
5. Salad bar.
F.Implements new or approved changes in policies, procedures and/or operation standards.Β This involves:
1. Attending training sessions.
2. Reading "Rollout Guides" or other resources.
3. Assisting the RGM with training restaurant team members of new procedures or changes.
4. Participating in crew training and other actions in the restaurant to assure full and correct implementation.
5. If requested by the RGM, assisting with updating all manuals, resources and job aids as required.
III.PEOPLE
A.Maintains positive team member relations and a positive and productive workplace, which involves:
1. Building relationships with team members based on mutual trust and respect.
2. Communicating and following the Daland β5 Starβ Vision and Core Beliefs.
3. Promoting teamwork.
4. Being familiar with benefits available to team members, and referring appropriate questions to the RGM regarding these benefits.
5. Informing the RGM of all team member grievances.
6. Performing correct and consistent administration of team member disciplinary procedures, and discussing all recommended discipline with the RGM.
7. Assuring compliance with various governmental regulations, such as ensuring that all team members are clocked in while working, complying with overtime laws, child labor laws, alcoholic beverage laws, anti-discrimination and anti-harassment laws, FLSA, EEO, etc.
8. Performing consistent administration of and compliance with Company policies and procedures.
9. Communicating effectively with the crew and management team.
10. Assuring team member understanding of the Daland Corporation organization structure and career opportunities within the Company.
B. Assists the RGM with managing the size and quality of staff.Β The following are responsibilities of the RGM, but if requested by the RGM, the Shift Manager may assist with the following:
1. Planning, recruiting, and hiring to assure a full staff at all times and to assure adequate time for processing MVR's (motor vehicle reports), background checks, etc.Β Only the RGM is authorized to hire new team members; and Shift Managers are only permitted to interview applicants if authorized by the RGM.
2. Continuously recruiting and taking applications from job candidates.
3. If requested by the RGM, utilizing staffing tools, such as the Pizza Hut Hiring Zone and the team member Assessment; interviewing job candidates; and, checking their references.
4. If requested by the RGM, making recommendations to the RGM regarding the best qualified candidates.
5. Complying with Company employment practices and governmental regulations, including EEO, ADA Title I, etc.
C.Assisting the RGM in training newly hired team members and team members preparing for promotions.Β This involves:
1. Following Company training policies and meeting Pizza Hut Training Standards.
2. Utilizing on-line training, trainer's guides, checklists, job aids, tests and other training resources to assure a thorough job of training.
3. Using the fourΒ step training process of:Β (1) Preparation (2) Show & Tell; (3) Guided Practice; and (4) Follow-up to assure the trainee can perform all tasks up to required standards prior to being allowed to perform the tasks "solo."
D. Manages team member performance and supervises work.Β This includes:
1.Utilizing Coaching for Results, which includes:
- a.Activating team member behavior.
- (1)Providing guidance, direction, and reassurance to all team members.
- (2)Communicating non-negotiable standards of performance to team members.
- (3)Conducting team member meetings, group training sessions and Jump Start meetings.
- (4)Assigning Team members tasks from the Opening, Closing and Maintenance checklist.Β
- (5)Communicating job assignments for each shift to team members and assuring each team member works their assignment.
- (6)Giving instructions to team members that are clear and assure understanding.
- (7)Assigning team members to breaks.
- (8)Sending team members home early if not needed due to business conditions.
- (9)Calling team members in early, or calling extra team members to work to cover unanticipated surges in business volume.
- (10)Assuring all opening, shift, and closing job duties are completed and performed correctly.
- b.Evaluating team member behavior.
- (1)Observing team member performance each shift.
- (2)Working along side team members and assisting in the performance of their tasks, as needed.=
- (3)Monitoring team member meals and signing team member meal guest checks.
- (4)Ensuring adherence to alcoholic beverage laws of the local community
- (5)Conducting regular, written performance appraisals on all subordinates, using the procedure and forms provided by the Company and within the time specified in compensation plans.
- c.Responding to team member behavior with consequences.
- (1)Taking action (corrective or positive reinforcement) to assure team member performance meets or exceeds standards.
- (2)Providing ongoing counseling that gives praise and recognition to team members for jobs well done; identifies areas of performance needing improvement and methods for improving; and, if required, gives reprimands that are job focused.
2.Handling non-routine occurrences/emergencies and informing the RGM of such occurrences/emergencies.
E. Assists RGM with developing promotable team members in his/her restaurant and promotable management for Daland.Β This includes:
1. Using Company training programs and resources to prepare candidates for promotions and to assure that the management team is 100% certified in management processes, systems, policies, and procedures.
2. Making recommendations to the RGM regarding which team members are eligible for promotion to Shift Manager/Leader.
F. Assists RGM with personnel administration functions, which includes:
1. Assuring team members complete all required personnel documents such as W-4's, I-9's, Team member Acknowledgment, Arbitration Agreement, Delivery Driver Statement, New Driver Checklist, etc.; and, that these required documents are transmitted to the Home Office.
2. Documenting required payroll data for team members, including accurate recording of hours;
3. Managing worker's compensation claims, etc. in accordance with Company policies and procedures.
4. Maintaining personnel files on all team members, which includes filing all personnel documents; recording training dates, vacation dates, evaluation dates, pay increases, and absences; etc.
IV. MARKETING
A.Implements marketing programs to increase business.Β This includes:
1. Engaging in positive community/public relations for Pizza Hut.
2. Providing input for promotional ideas.
3. Displaying and maintaining Point of Purchase (P.O.P.) and other elements of national, co-op or local marketing programs;
4. Properly executing authorized marketing programs, including new product tests.
5. Taking initiative to recommend new opportunities for increasing business.
V. FACILITIES
A.Maintains a quality environment for our customers and team members.Β This includes:
1. Conducting routine Preventive Maintenance on the facility and equipment.
2. Taking corrective actions pursuant to the RGMβs safety inspections.
3. Advising the RGM regarding non-routine problems and following up to assure such problems are corrected.
4. Maintaining cleanliness and sanitation in all areas of the restaurant.
5. Organizing all work space to ensure ease of operation.
6. Providing a quality work environment that is safe and complies with all OSHA regulations.
7. Cleaning and organizing refrigeration units.Β Β
8. Ensuring floors are clean and free from obstruction.
9. Keeping HVAC vents and filters clean.
10. Ensuring trash is disposed of promptly and according to security procedures.
11. Ensuring parking lot and grounds are free of trash and debris and taking action to correct deficiencies.
12. Ensuring all equipment is used according to proper operational procedures.
13. Keeping restrooms cleaned and stocked.
14. Keeping food prep areas cleaned and sanitized according to approved procedures.
15. Ensuring the daily cleaning and maintenance of all equipment.
16. Correcting any unsafe conditions.
17. Following up to ensure all Scheduled Maintenance and Daily CM&A items are completed.
VI. ADMINISTRATION
A.Effectively manages time, allocating an appropriate amount to each Key Result Area.
B.Manages all paperwork, documentation, written reports, etc. and assures these are always submitted on time and that they are accurate, complete and organized.
C.If requested by the RGM, orders inventory items used in the restaurant.Β This involves these processes:
1. Review of the Inventory on Hand is performed.Β The Inventory on Hand is compared to the Weekly Ideal Usage, which is obtained from the Product Cost Analysis report, and a determination is made as to the amount of each particular item to order.Β The order is then recorded on an order sheet, or is entered into the computer for electronic transfer of order information.
2. Amount ordered of each item may be adjusted upward or downward based on projections of upcoming sales trends, coupon impact, weather changes or other extra-restaurant environmental changes.
3. Calls in orders for supplies on the phone, or electronically submits order via computer.
D.If requested by the RGM, conducts weekly inventory of all food, paper and beverage products used in the unit.Β This involves these processes:
1. Physically reviewing and counting the inventory on hand (which involves climbing shelves, bending, kneeling, etc.).
2. Rearranging inventory to assure proper rotation (first in, first out) and to make it easier to count and control.
3. Recording amounts of inventory on hand on the inventory form.
E.If requested by the RGM, prepares the weekly labor schedules.Β This involves these processes:
1. Updating Guest Check Comments file in the restaurant computer to assist in forecasting labor hours.
2. Reviewing Guest Check Comments file and upcoming promotions that may affect sales during the upcoming week.
3. Forecasting anticipated sales volume by shift, by day and by week.Β The forecast is based on knowledge of any outside events that may influence sales such as coupons, promotions, etc.Β Particular consideration must be given to how sales are generated--that is, dine-in business contrasted to carry-out business or delivery business.
4. Updating sales forecasts in the FMS (computer system) based on outside events that may influence sales.
5. Reviewing requests for days off that have been turned in by team members and when possible allowing for requested days off.
6. Using experience, past schedules, Black Book information, Guest Check Comments, knowledge of team members' abilities, labor goals, and FMS (computer system) recommended labor schedule to assist in scheduling the proper number of team members each shift to meet sales volume and labor hour guidelines.
7. Obtaining the RGM's approval of the schedule, then posting the final schedule in accordance with Daland Corporation's policies and procedures.
F.Performs daily accounting procedures.Β This includes these processes:
1. At close of business day requests a sales report from the FMS computer to determine total sales entered into the cash drawers throughout the system.
2. Any cash paidouts or miscellaneous deposits from the day are verified with what is in the system.
3. Cash on hand is counted and reconciled against total sales.
4. Total deposit is calculated, and a deposit is prepared.
5. Dough waste and PPP waste is documented and calculated on the form provided and filed for use in forecasting future prep levels.
6. All gift checks are counted and verified against prior counts less current gift check sales on the Gift Check Tracking form.
G.If requested by the RGM, performs weekly accounting procedures.Β This includes these processes:
1. Completing, as required, the Weekly Sales Analysis and analyzing it.
2. Completing the Weekly Inventory.
3. Completing the payroll functions.
4. Analyzing the Daily Business Summary Report to determine performance in key measurement areas.
5. Preparing the weekly packet for the home office, using the checklist provided to assure all required items are included.
6. Calling any needed FRS numbers or statistics to the District Manager.
H.Meets all deadlines and assures that subordinates meet their deadlines.
I.Manages all paperwork, documentation, written reports, etc. and assures these are always submitted on time and that they are accurate, complete and organized.
J.Maintains and updates required files, manuals, and reports.
NON-ESSENTIAL FUNCTIONS:Β The "non-essential" functions are routinely performed by the person holding the Shift Manager's position and they are essential to the effective operation of the restaurant.Β However, these functions are considered "non-essential" to the position. The Manager on Duty is then accountable for assuring the delegated functions are correctly performed.
A.Receives and stores inventory items used in the unit.Β This involves these processes:
1. Checking in products as received off delivery vehicles to verify product quality and that amount charged for on the delivery receipt/packing slip is correct when compared to amount received.Β Signing the delivery receipt/packing slips for amount of goods received.
2. Using a two-wheeled hand truck, assists and oversees other employees in proper storage of products.Β Weight of items varies.Β Generally, more than one person is available to perform this task.
3. Entering on inventory screen of the computer the amount and cost of each product item received as noted on the delivery receipt/packing slip.
MINIMUM QUALIFICATIONS/REQUIREMENTS:Β The following are the qualifications and minimum requirements necessary for a person to perform this job.
A.Ability to work a minimum of three (3) days and at least 30 hours per week, but must be available to work more than 30 hours per week if necessary due to business necessity. In addition to having the flexibility to work a variety of shifts, including late nights and weekends.
B.Valid driver's license, insurance and automobile.Β Position involves taking large amounts of cash receipts to the bank at different times of the day including at night.Β Banks are generally at a distance requiring a person to drive to the bank. Position may also need automobile to pick up product, make pizza deliveries, etc.
C.Able and willing to travel.Β Position requires occasional travel for training, new store openings and meetings, which may be held at a distance from home not feasible to drive daily.Β Overnight stays at an out-of-town location may be required during the training sessions, new store opening, and meetings for up to one week at a time.
D.Telephone (cellular or land line) at residence.Β There are circumstances that may arise at the restaurant of which the manager must be informed while off duty.
E.Sufficient physical agility to perform the functions of the position. This includes these processes:
1. Sufficient physical strength to lift most items used in the operation of the restaurant.
2. Sufficient communication skills.Β Position involves communicating with team members, superiors and customers.Β Β
3. Ability to move at a fairly quick pace and to remain stationary for periods of six to eight hours at a time.Β The position requires person to perform all of the above at different times and intervals as needed by the realities of the environment and the position.
F.Ability to maintain a state of self-composure under conditions of stress and anxiety.Β Position routinely involves stress resulting from work overload, role ambiguity, conflicting demands from various customers, and team members.Β Person in this position must be able to function effectively under these conditions.
G.Previous experience with this Company as a Shift Manager/Leader; or previous restaurant management experience with another Company.
H.Sufficient mental and cognitive ability to perform the calculations and fill in the sales and product tracking forms used by the Company.Β Estimate is that ability to read, write and perform arithmetic procedures at the 12th grade level will be sufficient.
I.Ability to perform all of the duties of the hourly team members and supervisors under this person's supervision.Β As time and circumstances dictate the person in this position may have to assist or take over the duties of an hourly team member in order to expedite good customer service.Β Also necessary in order to train new team members in this function.
J.Ability to communicate effectively with a large variety of persons with diverse backgrounds.Β Position is one where incumbent provides direction and supervision to a variety of subordinates with diverse levels of education, differences in ages, and experience.Β Must be able to express ideas and concepts to these persons to assure teamwork through organization and leadership.
EQUIPMENT USED:
Standard restaurant office equipment such as calculator, telephone, and computer.
"Pizza Wheel".Β This is a device with a handle and a round stainless steel blade that is used to cut certain types of pizza dough crusts.
"Rocker Knife".Β This is a device about two feet long with a stainless steel handle that extends across the top of a stainless steel blade fashioned in a curve.Β It is used to cut certain types of pizzas by placing on the pizza and rocking the blade across the pizza surface.
"Vegetable Chopper".Β This is a hand operated mechanical device used to slice whole raw vegetables into smaller pieces for use on the make table.
"Crock".Β A generic term used to describe a variety of containers used to hold food items served on a salad bar.Β Knives, spoons, spatulas and other common utensils.
"Make Table".Β An open topped, refrigerated, compartmented table for the storage of food items used in the preparation of products for customer orders.Β Has doors which allow access to interior refrigerated section below the table top where additional food items are stored as back-up for the items stored on top of the table.
"Cut Table".Β A stainless steel table where cooked pizzas are cut into slices and where other products are assembled prior to serving them to the customer.
"Oven".Β A power driven device operating at high temperatures used to bake food products.
"Automatic Dishwasher".Β A mechanical device consisting of:Β (1) a dirty dish/rinse table, used to rinse and prepare dishes for washing; (2) dishwasher compartment, where dishes are washed with hot water, soap, sanitizing chemical and pressurized water; and, (3) clean dish/drain table, where clean dishes drain, dry and are sorted for storage.
"Dough Proofer".Β A metal cabinet heated to approximately 95 degrees Fahrenheit, in which panned dough is placed to obtain the correct rise in the dough.
"Three Compartment Sink".Β A stainless steel sink, separated into three compartments used to wash, rinse and sanitize all kitchen tools, and smallwares not washed in the automatic dishwasher.
"Pan Gripper".Β This is a mechanical device used to grip certain types of pizza pans for purposes of lifting or carrying when they have been heated to a high temperature.
"Portion Cups".Β These are pre-measured cups used by Pizza Hut restaurants for portioning cheese and toppings for pizzas.
"Scales".Β This is a small table model scale used to weigh and portion ingredients used in the recipes of various products.
"Pan Separators".Β These are plastic items, of varying shape, diameter and circumference, used to separate pans filled with dough to protect the dough inside the pan from contamination and to allow pans to be stacked for storage.
"Dough Perforator".Β This is a mechanical device consisting of a handle attached to a small wheeled drum that is dotted with metal protrusions.Β It is used to perforate certain types of dough prior to topping to prevent formation of bubbles during baking.
"Cutting Board".Β This is a hard surface board, rectangular or square in shape, on which pizzas and other food products are cut.
"Reach In".Β A refrigerated piece of equipment with doors which open to allow dough or pizza ingredients to be stored inside for easy access.
"Scraper Block".Β A device with a stainless steel blade and a wooden handle in a rectangular shape used to cut dough for portioning, and scraping the make table/cut table surfaces off for cleaning.
"Prep Table".Β A table about 34 to 36 inches high, with a stainless steel top.Β The table is used as a work surface for the preparation of many ingredient items used in the Pizza Hut.
βKitchen and Dining Utensils".Β Such as knives, spoons, spatulas, etc.
"Plates, Bowls, Mugs, Tumblers".Β and other items to serve food and beverages to customers.
"Spoon".Β A stainless steel device with a long handle and a curved end used for applying sauce to prepared dough.
"Pan".Β A round metal device with a raised edge for holding dough prior to topping and baking.
"Walk-in".Β A refrigerated compartment of sufficient size to allow the individual to actually walk into the refrigerated compartment to obtain or store perishable items.Β Compartment may be sufficiently cold to freeze items.
"Freezer".Β A refrigerated box maintained at sufficient cold temperatures so as to freeze items stored inside.
"Ice Machine".Β A device that automatically receives water, freezes it, and stores it as ice in an attached storage bin.
"Soda Dispenser" (pop machine).Β A device that mixes syrup and carbonated water and dispenses carbonated soft beverage (soda, pop).
"Point of Sale Computer".Β Electronic device used in tracking orders, inventory, payroll information.Β Contains cash drawer used to make change for customer transactions, track paidouts, delivery orders, dispatching.
"FMS"Β Field Management System.Β Software used on the point of sale computer that provides management information necessary in managing the day to day operations of the restaurant.
Miscellaneous equipment such as a telephone, carry-out boxes and bags, hand towels, etc.
Serving tray, ticket book, bus tub, flatware and other small items.
Note:Β Many restaurants have additional equipment such as beer boxes, spaghetti magic machine, etc.
PLACES WHERE WORK IS PERFORMED:Β This work is performed on the employer's premises.Β Location of premises may vary throughout the employer's Company.Β This job description was developed by observing the work in process and from information provided by the management of Daland Corporation.
JOB DUTIES/RESPONSIBILITIES HIIS I associates may have varying responsibilities depending on operational needs with the objective to cross train in multiple or all functions to the extent possible and determined necessary.
Duty 1: Analysis of the medical record to identify and assign provider deficiencies present.
Knowledgeable of inpatient and outpatient medical record analysis policies and procedures.
Duty 2: Scans and accurately indexes documents to patient records in a timely manner, verifying legibility and clarity of scanned image.
Adheres to scanning productivity and quality standards.
Duty 3: Monitors the quality of work in the document imaging system by performing quality analysis (QA) of scanned images in the patient record, ensuring all documentation is scanned appropriately.
Duty 4: Answers departmental telephone calls in a professional, courteous and timely manner, providing the customer with an excellent service experience.
Duty 5: Assists providers in the completion of Medical Records, in accordance with departmental policies and procedures and Medical Staff Rules/Regulations and Bylaws.
Duty 6: Responds to requests for release of information received from internal and external customers.
Determines the validity of requests, ensures appropriate authorization is obtained, extracts and prepares all relevant information for release in accordance with regulatory requirements.
Duty 7: Collaborates with coding, Revenue Cycle, vendors, clinical departments, and medical staff to resolve issues and ensure the integrity of the medical record.
Duty 8: Participates in cross training, quality reviews, and project activities as assigned.
Duty 9: Requests instruction on all equipment systems, and software which are unfamiliar or new in order to gain optimum competency.
Maintains equipment in proper working order and performs simple machine cleaning.
Reports malfunctions or breakdowns to the designated individual/department.
REQUIRED QUALIFICATIONS High School Diploma or GED equivalent Familiarity with computers and commonly used software applications, including MS Office Suite, internet, electronic health records and scanning software/systems Medical terminology training or experience required Strong organization and time management skills required Positive service-oriented interpersonal and communication skills required Adherence to productivity and quality standards Familiarity with HIPAA regulation required PREFERRED QUALIFICATIONS Associates degree preferred RHIT credentials preferred 2 years prior experience in an acute care facility HIS department preferred Electronic health record and workflows preferred Familiarity with Joint Commission Record of Care Standards preferred PHYSICAL DEMANDS This position requires a full range of body motion with intermittent activities in sitting, walking, lifting, bending, squatting, climbing, kneeling, twisting and standing.
The associate must be able to lift 50 pounds or more and reach work above the shoulders.
The individual must have excellent eye/hand coordination with the ability to grasp, push and pull, fine finger dexterity and manipulation.
This position requires corrected vision and hearing in the normal range.
The associate must have excellent verbal skills to communicate with patients, physicians, and co-workers.
Hamilton County Supportive Housing Team Leader Help Others, Make a Difference, Save a Life.
Do you want to make a difference in people's lives every day? Or help people navigate the tough spots in their life? And do it all while working where your hard work is appreciated? You have a lot of choices in where you workβ¦make the decision to work where you are valued! Join the McNabb Center Team as the Hamilton County Supportive Housing Team Leader today! The Hamilton County Supportive Housing Team Leader Duties: 1.
Daily Activities Sign-in to Datis and enter the time that you started working Check Email, check previous days' daily progress notes-ensure accuracy, detail and completion Complete PM Daily Census Notes Walk the facility, Inside/outside, check each room (Ensure all mattress encasements are present and secured) Check freezers/refrigerators, food storage areas for organization needed and assign to staff to complete task.
Update menu Check in with staff on 15- hour Psychosocial education groups and chore activity (Make sure client scheduled for deep clean stays home for the day) Facilitate shift change report (Make sure your staff are reading pass-down emails) Discuss your findings from your morning walk with 1st and 2nd shift Participate with staff in food preparation/cleaning/documentation/client interaction to ensure quality and consistency Update client appointment calendar Screen PRN candidates on your assigned day Make sure you enter the time you stopped working at end of day 2.
Weekly Conduct and document weekly supervision with full-time staff/ schedule PRN staff for supervision as needed.
Check CSR spreadsheet and update Create shopping list and pick up order(s) Place food bank order and pick up Report facilities issues to Property Manager Turn in expense requests/update Sun Trust P-card site Update Treatment plans every 3 months (90 days) Ensure staff are adding documents to black medical records bag Ensure 3rd shift staff are replacing each client's 15 hour psychosocial for the week on Sundays.
3.
Monthly Monthly Fire Drill Vehicle inspection Update and submit CSRs Staff Schedules complete for the following month by the 15th of each month.
Menu/group-activity schedule due by the 25th Print and post paperwork by the end of the month EAP drills every quarter JOB PURPOSE/SUMMARY Summary of role of team : Ensure the implementation of daily activities for clients in the supportive housing program.
This includes activities designed to encourage client involvement in daily living skills, building upon the clients' individual strengths with an emphasis on recovery-based concepts, and ensure activities, both on-site and off-site are community based.
Summary of position : This position will ensure the implementation of daily activities for clients in the supportive housing program.
This includes activities designed to encourage client involvement in daily living skills, building upon the clients' individual strengths with an emphasis on recovery-based concepts, and ensure activities, both on-site and off-site are community based.
Is responsible for the direct supervision of the Mental Health Technicians and client's care, which requires a high level of interpersonal and supervisory skills, knowledge of recovery as it applies to the mental health setting and a high level of organization.
Must be able to work flexible hours to meet the needs of the program, especially in regard to 24/7 programming, which entails a minimum of 40 hours a week, including a minimum of 1 week per month of 24 hour on-call, and on-site coverage during holidays with compensation of 9 additional holiday days per year.
This individual will also be responsible for acting as a liaison with community agencies and families to advocate for the rights and preferences of clients and to facilitate the treatment process, provide advocacy, linkage, and referral services, provide mental health assessments and evaluations, facilitate groups, complete all documentation in a timely manner, participate in treatment team meetings with client's prescriber, participate in other related meetings as needed or as requested by clients and/or families, interface professionally with other agencies involved in the ecology of the family, provide therapeutic support and crisis intervention, uphold center policy and procedures, CARF standards, licensure requirements, MCO requirements, have knowledge/education in RE-ED philosophy and perform other duties as assigned.
TYPICAL WORKING CONDITIONS/ENVIRONMENT In a group home or other residential facility JOB DUTIES/RESPONSIBILITIES This job description is not intended to be all-inclusive; and employee will also perform other reasonably related job responsibilities as assigned by immediate supervisor and other management as required.
This organization reserves the right to revise or change job duties as the need arises.
Moreover, management reserves the right to change job descriptions, job duties, or working schedules based on their duty to accommodate individuals with disabilities.
This job description does not constitute a written or implied contract of employment.
1.
Productivity Takes a lead role in hiring and retaining staff-maintains appropriate level of staffing Fills staff vacancies within 2 weeks of previous employee's termination Trains staff regarding program P&P Submits all concurrent reviews after Services Coordinator reviews each month Maintains regular office hours with variances approved by Housing Coordinator Assists in filling bed vacancies as required to ensure housing census goals Completes client's treatment plans/crisis plans; due every 3 months 100% of the time Ensures each supervised housing tech completes notes at the end of each shift Reviews all daily housing shift notes and MAR and any other Mental Health Tech documentation for accuracy and completeness ensuring all funder and CARF guidelines are met Will complete weekly note after the review of all mental health tech and housing documentation for the week Ensures each supervised housing tech attends quarterly meetings Ensures each Mental Health Tech completes required CARF training modules (Relias) Provides direct supervision weekly to Mental Health Tech and assists with personnel issues including approval of time off requests, timesheets and corrective action when warranted As needed, covers shifts to ensure staffing ratio of up to 12:1 2.
Case Manager Serve as advocate/liaison for supportive housing clients to secure services and reduce barriers to those services.
Comply with all clinical record-keeping responsibilities including, but not limited to: monthly and semi-annual productivity reports, group sign in sheets.
Maintain records of referrals and resources provided in Athena Attends and is timely to weekly Team meetings Attends supervision with supervisor on a weekly basis without tardiness Returns all texts/calls within 30 minutes of receiving the text/call.
When on call during after hour's staff returns all frontline staff texts/calls within 30 minutes of receiving the text/call in response to the need of the front line staff member.
Responds to all flags, emails and voicemails within 2 business days Maintains regular office hours with variances approved by Supervisor 3.
Reporting Verifies and completes daily the PM Daily Census (Heads on beds) Submits monthly menu to Housing Services Coordinator by the 25th of each month Ensures supervision logs are submitted to HR monthly Submits a monthly staffing schedule to services coordinator by the 25th of each month Maintains accurate spending records by ensuring receipts are uploaded and coded in SunTrust within 3 days of purchase and ensures all are coded by the end of each week Meets Program Clinical Needs Works in a multi-disciplinary team to meet the needs of the population and oversees house standards Handles client inquiries and addresses issues as appropriate Assists with and obtains mileage forms as necessary Responds to all flags, emails, and voicemails within 2 business days Completes and ensures all chart documentation within 2 business days Provides coverage as needed to meet standards of program Ensures clients are taken to Social Security office with their lease within 5 days of admission into housing to change their address and take care of any concerns in regards to their income Ensures clients are scheduled for an initial mental health intake within 7 business days of admission into housing Ensures clients are scheduled for a medical/health physical within 30 days of admission into housing, or ensures a physical was done 90 days prior to admission into housing and obtains documents for medical record Applies for food stamps for the client within 7 days of admission into housing Provides an accurate monthly coordinated schedule of activities by the 25th of each month Provides frontline staff with needed resources for daily Psycho-educational groups that coincide with the client's treatment plans Ensures the 15-hour Psychosocial Training Record is updated every 3 months in conjunction with treatment plans, this includes highlighting each area of training that correlates with each new treatment plan Ensures that the pass-down log is being utilized and reviewed, confirmed by the signature of each staff member from each shift Ensures all Patient health information is sent to medical records on a daily basis and that medical records are requested each time a client is seen by a provider in the community, unless paperwork is sent with the client Update and maintain the medications coming in and out of the house by updating and ensuring that the MAR is accurate and reflects the client's current medications prescribed 4.
Promotes and Maintains Positive Teamwork Organizes and develops team cohesion during weekly meetings with other housing Team Leaders and Services Coordinator Meets with staff in supervision on a consistent basis (once a week) to address and identify any concerns Communicates with PRN staff when needed and is made available once a week to support staff and assist with any concerns or needs staff may have Demonstrates consideration and concern for fellow workers and promotes harmonious relationships and attitudes 5.
Networking Maintains positive relationships with internal departments to meet program needs and maximize growth Develops a positive working relationship with outside agencies to meet program needs Gives and receives appropriate feedback Communicates directly and approaches conflict with a problem-solving approach COMPENSATION: Starting salary for this position is approximately $17.40/hour
- $19.85/hour based on relevant experience and education.
Schedule: Must be able to work flexible hours to meet the needs of the program, especially in regard to 24/7 programming, which entails a minimum of 40 hours a week, including a minimum of 1 week per month of 24 hour on-call, and on-site coverage during holidays with compensation of 9 additional holiday days per year.
Travel : Maintaining a dependable vehicle and certified driver status is a condition of employment.
Certified driver status includes having a valid driver license with F endorsement, valid car insurance, and 3 years of acceptable driving history.
Must be capable of driving your personal vehicle to transport clients as necessary.
Driving the Center van to transport clients is expected of staff in this position and requires the individual to be eligible for coverage under HRMC insurance policy.
Must be capable of driving your personal vehicle to transport clients and/or conduct Center business as needed.
Equipment/Technical Competency : Proficiency utilizing computers, cell phone, text messaging, and email are all required for this role.
Must have the ability to document in the Electronic medical record using correct grammar, punctuation, and spelling.
Equipment/Technology: This position does require use of computer, Microsoft office, Excel, virtual meetings, outside agency portals, cell phone, text messaging, and email capabilities.
QUALIFICATIONS
- Hamilton County Supportive Housing Team Leader Experience / Knowledge: Minimum of two years of related work experience Education / License: High School Diploma and 10 years' experience in direct care or a Bachelor's Degree in health related field of counseling, psychology, social work, sociology or a behavioral science field with course work or experience in the area of cultural diversity, human development, etiology and treatment of mental illness, alcohol and drug abuse, physical and sexual abuse, suicide, and intellectual and developmental disabilities.
2 years of supervisory experience preferred.
Physical/Emotional/Social
- Skills/Abilities: Possible exposure to biological hazards.
Hearing of normal and soft tones.
Close eye work.
Lifting up to 50 lbs.
Pushing/pulling up to 150 lbs.
Frequent sitting, standing, walking, bending, stooping, and reaching.
Must pass a drug screen and background check.
Required to be certified in, and effectively implement, verbal and physical de-escalation techniques that include a wide range of bodily movements including but not limited to, grasping, holding another person, getting down on knees, running, and walking.
Must be capable of assisting in utilizing non-violent methods of crisis intervention including therapeutic holding.
Physical de-escalation techniques will only be implemented at Helen Ross McNabb Center facilities, and not in community settings.
Maintaining a dependable vehicle and certified driver status is a condition of employment.
Certified driver status includes having a valid driver license with F endorsement, valid car insurance, and 3 years of acceptable driving history.
Must be capable of driving your personal vehicle to transport clients as necessary.
Driving the Center van to transport clients is expected of staff in this position and requires the individual to be eligible for coverage under HRMC insurance policy.
Must be capable of driving your personal vehicle to transport clients and/or conduct Center business as needed.
The necessary skills for this position include the ability to exercise sound judgment under pressure, utilize effective decision-making skills, set and demonstrate appropriate boundaries, be an empathetic listener, have flexibility, willingness, and adaptability to working with diverse populations, effectively balance supervisory role with direct care, communicate effectively and possess good time management and organizational skills.
Location: Hamilton County, Tennessee NHSC Approved Site Apply today to work where we care about you as an employee and where your hard work makes a difference! Helen Ross McNabb Center is an Equal Opportunity Employer.
The Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment.
Helen Ross McNabb Center conducts background checks, driver's license record, degree verification, and drug screens at hire.
Employment is contingent upon clean drug screen, background check, and driving record.
Additionally, certain programs are subject to TB Screening and/or testing.
Bilingual applicants are encouraged to apply.
Compensation details: 19.85-19.85 Hourly Wage PIb7c441d977bb-25448-38290013
Weβre hiring immediately! Do you enjoy staying organized, keeping records accurate, and supporting fast-moving operations? If youβre detail-oriented, comfortable juggling multiple tasks, and like knowing your work helps keep vehicles available for customers, join the Avis Budget Group team.
This role is a great fit for individuals with experience in clerical, automotive, warehouse, or operations environments.
What Youβll Do:
As a Rental Fleet Clerk, you will provide clerical and administrative support to our rental fleet operations. Your responsibilities will include coordinating the entry and exit of vehicles in the fleet, supporting the movement of vehicles between locations, and maintaining accurate records related to vehicle status and documentation.
Additional responsibilities may include maintaining records for vehicle registrations, license plates, stickers, and keys; processing invoices; answering phones; and communicating with internal teams and external partners. Your attention to detail helps ensure fleet records are accurate, vehicles are properly tracked, and operations run smoothly.
Perks Youβll Get:
β’ Bi-weekly hourly wage (New York and Puerto Rico: weekly wage)
β’ On-the-job training
β’ Paid time off
β’ Medical, dental and other insurance
β’ Contribute up to $270 as a tax-free benefit for public transportation or parking expenses
β’ Retirement benefits (401k)
β’ Employee discounts, including discounted car rental and discounted prices on the purchase of Avis/Budget cars
* Above perks may vary based on full-time/part-time status and location
What Weβre Looking For:
β’ Valid Driverβs License
β’ Effective verbal and written communication skills
β’ Strong organizational skills with attention to detail
β’ Familiarity with Microsoft Office suite of applications (Excel, Word)
β’ Willingness to work outdoors on occasion or near a mechanical shop with moderate noise
β’ Flexibility to work all shifts
β’ Must be able to continuously sit, type, talk, hear, move throughout the location, and drive a variety of vehicles as needed
β’ Must be 18 years of age and legally authorized to work in the United States
β’ This position requires regular, on-site presence and cannot be performed remotely
β’ 6 months office clerical experience or familiarity with automotive parts and tools is a bonus
Who We Are:
Here at Avis Budget Group, you will be joining a team of 25,000 driven people, performing with purpose. Together, weβre moving the future of transportation forward with our innovative, customer-focused solutions.
We believe great service starts with people who care. Our culture is performance driven, where we encourage and support each other to be at our best through leadership, training, tools, and rewards.
We are proud to make a positive difference to the lives of our colleagues, customers, and communities where we operate.
Avis Budget Group is an Equal Opportunity Employer β Qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other category protected by applicable law.
This advertisement does not constitute a promise or guarantee of employment. This advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. This position may be with any affiliate of Avis Budget Group.
LihueHawaiiUnited States of AmericaWHAT YOU WILL DO
As a Staff Nurse you will actively participate in professional role development activities, including continuing education, quality assessment and improvement, and the review and clinical application of research findings. The Staff Nurse develops ethically sound practice and confronts ethical challenges through the application of the Nephrology Nursing Standards of Practice and the state Scope of Practices.
WHAT WE EXPECT OF YOU
You will play a vital role to ensure that we deliver on our Mission to make life better for those living with kidney disease and our Vision to be unsurpassed in our individualized experience, our quality, and our compassion. You approach your work with an indisputable sense of greater purpose. You are patient-centric and have a track record of leading interdisciplinary teams in providing quality care. Lastly, you are high energy, seek out opportunities to improve the environment for patients and staff, are goal-oriented, and gain deep satisfaction from building relationships.
WHAT YOU WILL GAIN
Relationships: You will work directly with a multi-disciplinary team that is as passionate as you in making a difference in others' lives. You will become a servant leader, bringing up your team to provide care that is unsurpassed by others in our industry.
Impact: You will set the tone that enables our patients to live a better life and address their needs holistically. You will make a difference for our patients so that they do dialysis to live instead of living for dialysis.
Growth: You will have formal and informal opportunities for professional growth in a supportive environment. You will become a subject-matter expert and have a wide range of opportunities for career advancement.
MINIMUM QUALIFICATIONS
Experience:
One (1) year of registered nurse experience. Minimum 3 months (California & Tennessee) or 6 months (Texas) of experience as a Nephrology Nurse with dialysis experience required; a combination of in-center, and/ or acute, hemodialysis required
Education:
Graduation from an accredited nursing school or equivalent
License/Certification:
Current, active, unencumbered state RN licensure Current Healthcare Provider certification (CPR) required
Minimum Knowledge, Skills & Abilities:
Competent and in-depth knowledge regarding the use of Electronic Health Records Ability to organize, prioritize and complete projects independently
WHAT YOU WILL DO
As a Staff Nurse you will actively participate in professional role development activities, including continuing education, quality assessment and improvement, and the review and clinical application of research findings. The Staff Nurse develops ethically sound practice and confronts ethical challenges through the application of the Nephrology Nursing Standards of Practice and the state Scope of Practices.
WHAT WE EXPECT OF YOU
You will play a vital role to ensure that we deliver on our Mission to make life better for those living with kidney disease and our Vision to be unsurpassed in our individualized experience, our quality, and our compassion. You approach your work with an indisputable sense of greater purpose. You are patient-centric and have a track record of leading interdisciplinary teams in providing quality care. Lastly, you are high energy, seek out opportunities to improve the environment for patients and staff, are goal-oriented, and gain deep satisfaction from building relationships.
WHAT YOU WILL GAIN
Relationships: You will work directly with a multi-disciplinary team that is as passionate as you in making a difference in others' lives. You will become a servant leader, bringing up your team to provide care that is unsurpassed by others in our industry.
Impact: You will set the tone that enables our patients to live a better life and address their needs holistically. You will make a difference for our patients so that they do dialysis to live instead of living for dialysis.
Growth: You will have formal and informal opportunities for professional growth in a supportive environment. You will become a subject-matter expert and have a wide range of opportunities for career advancement.
MINIMUM QUALIFICATIONS
Experience:
One (1) year of registered nurse experience. Minimum 3 months (California & Tennessee) or 6 months (Texas) of experience as a Nephrology Nurse with dialysis experience required; a combination of in-center, and/ or acute, hemodialysis required
Education:
Graduation from an accredited nursing school or equivalent
License/Certification:
Current, active, unencumbered state RN licensure Current Healthcare Provider certification (CPR) required
Minimum Knowledge, Skills & Abilities:
Competent and in-depth knowledge regarding the use of Electronic Health Records Ability to organize, prioritize and complete projects independently
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#SHLLC
All Full Time employees are eligible for the following benefits:
* Medical / Pharmacy
* Dental
* Vision
* Voluntary benefits
* 401k with employer match
* Virtual Care
* Life Insurance
* Voluntary Benefits
* PTO
All Part Time employees are eligible for the following benefits:
* 401k with employer match
* PTO
Β The Field Care Manager Registered Nurse (RN) assesses and evaluates member's needs and requirements to achieve and/or maintain optimal wellness state by guiding members and families toward resources appropriate for the care and wellbeing of members. The Field Care Manager Nurse employs a variety of strategies, approaches, and techniques to manage a member's physical, environmental, and psycho-social health issues.
The Field Care Manager Registered Nurse key roles and responsibilities may include the following:
- Identifies and resolves barriers that hinder effective care.
- Ensures member is progressing towards desired outcomes by continuously monitoring patient care through assessments and/or evaluations.
- Create plans of care.
- Communicates with internal and external stakeholders.
- Understands department, segment, and organizational strategy and operating objectives, including their linkages to related areas.
- Makes decisions regarding own work methods (occasionally in ambiguous situations), requires minimal direction, and receives guidance where needed.
- Follows established guidelines/procedures.
- Visits Medicaid members in their homes, Supportive Living Facilities, and/or Long-Term Care Facilities and other care settings β 75-90% local travel (see Additional Information section).
knowledge in area.
Use your skills to make an impact
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Required Qualifications
- Applicants must reside in Ogle, Lee, Jo Daviess, Boone, Stephenson, Carroll, or Winnebago County, IL, within one of the following ZIP codes, or within a 10-mile radius of these Zip Codes: 60113, 60530, 60553, 61001, 61006, 61007, 61008, 61010, 61011, 61012, 61013, 61014, 61015, 61016, 61018, 61019, 61020, 61021, 61024, 61025, 61027, 61028, 61030, 61031, 61032, 61036, 61038, 61039, 61041, 61042, 61043, 61044, 61046, 61047, 61048, 61049, 61050, 61051, 61052, 61053, 61054, 61057, 61058, 61059, 61060, 61061, 61062, 61063, 61064, 61065, 61067, 61068, 61070, 61072, 61073, 61074, 61075, 61077, 61078, 61079, 61080, 61084, 61085, 61087, 61088, 61089, 61091, 61101, 61102, 61103, 61104, 61105, 61106, 61107, 61108, 61109, 61110, 61111, 61112, 61114, 61115, 61125, 61126, 61130, 61131, 61132, 61285, 61310, 61318, 61324, 61331, 61353, 61367, 61378
- Registered Nurse (RN) in the state of Illinois without disciplinary action.
- Clinical nursing experience required (hospital, acute care, or home health
- Ability to travel 75-90% within the state of Illinois
- Knowledge of community health and social service agencies and additional community resources.
- Exceptional communication and interpersonal skills with the ability to quickly build rapport.
- Ability to work with minimal supervision within the role and scope.
- Ability to use a variety of electronic information applications/software programs including electronic medical records.
- Intermediate to Advanced computer skills and experience with Microsoft Word, Outlook, and Excel.
- Humana's Tuberculosis (TB) screening Program This role is considered patient facing and is a part of Humana's Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB.
- Humana's Driver Safety Program This role is a part of Humana's Driver Safety program and therefore requires and individual to have a valid state driver's license and proof of personal vehicle liability insurance with at least 100,000/300,000/100,00 limits.
Preferred QualificationsΒ
- Bachelor of Science in Nursing (BSN).Β
- 2+ years of experience of in-home case/care management
- Experience with Medicare/Medicaid members.
- Experience with health promotion, coaching, and wellness.Β
- Previous managed care experience.Β
- Bilingual β English, Spanish.
- Certification in Case Management.Β
- Motivational Interviewing Certification and/or knowledge in area.Β Β
Additional InformationΒ Β
- Workstyle/Travel: This is a Hybrid β Home position that requires occasional onsite work at the market office in Schaumburg, Illinois, as well 75-90% travel in the field to visit members
- Work Schedule: Monday - Friday; 8am - 5pm CSTΒ
Work at Home RequirementsΒ
- At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested.Β
- Satellite, cellular and microwave connection can be used only if approved by leadership.Β
- Associates who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.Β
- Humana will provide Home or Hybrid Home/Office associates with telephone equipment appropriate to meet the business requirements for their position/job.
- Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.Β
Interview FormatΒ
As part of our hiring process, we will be using interviewing technology provided by HireVue, a third-party vendor.β― This technology provides our team of recruiters and hiring managers an enhanced method for decision-making.Β
If you are selected to move forward from your application prescreen, you will receive correspondence inviting you to participate in a pre-recorded Voice Interview and/or an SMS Text Messaging interview.β― If participating in a pre-recorded interview, you will respond to a set of interview questions via your phone. You should anticipate this interview to take approximately 10-15 minutes.Β
If participating in a SMS Text interview, you will be asked a series of questions to which you will be using your cell phone or computer to answer the questions provided.β― Expect this type of interview to last anywhere from 5-10 minutes. Your recorded interview(s) via text and/or pre-recorded voice will be reviewed, and you will subsequently be informed if you will be moving forward to next round of interviews.
Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.Scheduled Weekly Hours
40Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
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Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, βHumanaβ) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.About Us
Β Humana Inc. (NYSE: HUM) is committed to putting health first β for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health β delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.
β
Equal Opportunity Employer
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
- Pay Class: Part Time
- Hours: 2nd Shift 3pm-11pm (every other Monday and Friday and Every Other Weekend & PT 3rd 11pm-7am every other Friday and Saturday)
- Rate per Hour:Β Β $15.30
- Site Location: Columbia, SC 29204
- Must have Active SC Drivers for last 12months
Β
Β Mentor Community Services, a part of the Sevita family, provides community-based services for individuals with intellectual and developmental disabilities. Here we believe every person has the right to live well, and everyone deserves to have a fulfilling career. Youβll join a mission-driven team and create relationships that motivate us all every day. Join us today, and experience a career well lived.
SUMMARY
- Position Type: Non-exempt, full-time or part-time, hourly role.
- Scope of Role:
- Responsible for providing direct support within a single program or unit within a program, typically supporting 4 - 6 individuals in residential settings, or up to 10 individuals in periodic programs.
- Key Responsibilities:
- Deliver support per individual service/program plans, including socialization, health maintenance, medication administration, skill/behavioral development.
- Assist with daily activities: Personal care, housekeeping, recreational activities, transportation, community integration, shopping, citizenship, and other activities of daily living.
Β
ESSENTIAL JOB FUNCTIONS
To perform this job successfully, an individual must be able to satisfactorily perform each essential function listed below. Β
Services and Supports:
- Direct Support: Provides direct support or assistance in accordance with individual service or program plans; assists with socialization and behavioral development, personal care, housekeeping, recreational activities, transportation, community orientation, shopping, financial management, citizenship, and other activities of daily living.
- Records: Accurately documents progress and activity; reviews records and logs to stay abreast of changes in service plans; maintains confidentiality.
- Management of Individualsβ Assets: Makes cost-effective and appropriate purchases within the budget of the individual served and according to their choice / preference
- Relationships: Maintains healthy and professional relationships with individuals, friends, families, guardians and case managers; greets family members and other visitors; implements Sevita Customer Service Standards.
- Reporting: Reports any instance of alleged abuse or neglect according to internal and external standards; reports medical, behavioral and other incidents in accordance with Sevita policy and external requirements.
- Rights: Maintains confidentiality, respects the rights of persons being served, according to applicable the bill of rights; practices universal precautions; assists individuals in exercising their rights.
Β
Health Care:
- Appointments: As needed, may accompany individuals to medical appointments; relays orders and information to and from medical providers as required.
- Medications: If assigned, accurately administers or supports self-administration of medication and documents delivery of medications and treatments; promptly reports administration errors; maintains appropriate security of controlled medications and other medications and supplies.
- General Health Care: Monitors individualβs health; documents health concerns; communicates with nurse or supervisor as appropriate; calls 911 in the event of emergency; follows individual health care directives.
- Medical Supplies and Equipment: Correctly follows procedures in utilizing medical equipment; reports malfunction or disrepair.
- Meal Preparation: Prepares or supports individuals to prepare food in accordance with planned menus and individual choice; knows special diets and prepares individual meals accordingly; monitors mealtime and correctly implements any dining plans.
Β
Employment Responsibilities:
- Training: Attends orientation and on-going training as directed; participates in monthly staff meetings.
- Employee Scheduling: Works scheduled hours; arrives for work on time; stays on shift until replacement arrives; notifies supervisor in advance when unable to work as scheduled or as soon as possible after the designated start time; may fill in for other shifts where required without causing unapproved overtime, or in the event of emergency.
- Teamwork: Works together with others, values others contributions; is courteous; communicates openly; listens; and shows respect to others.
- Workplace Safety: Every employee plays a role in developing and maintaining a safe workplace; complies with all established safety policies, procedures, and rules; reports unsafe hazards to their supervisor and participates in safety related training or activities.
Β
Maintenance:
- Vehicles: May transport individuals into the community; drives safely and according to local laws; ensures proper use of safety equipment including seat belts, lifts and wheelchair ties; reports accidents to appropriate authorities immediately; reports accidents and safety concerns immediately to supervisor or maintenance personnel.
- Housekeeping: Performs daily and seasonal housekeeping as directed; maintains neat, clean and safe environment; reports hazards or safety concerns.
- Maintenance and Repair: Monitors environmental safety and may make minor repairs, change light bulbs, etc.; may perform yard maintenance including keeping walkways safe and snow removal; reports equipment or facilities requiring repairs to supervisor or maintenance personnel as required.
- Safety: Checks water temperature as required when assisting with bathing; participates in safety drills and protects persons being served in the event of emergency.
Β
Other:
- Performs other duties and activities as required.
- MPA = Mobile Punch Authorized for timekeeping.
Β Β
SUPERVISORY RESPONSIBILITIES
- None
Β
Minimum Knowledge and Skills required for the Job
The requirements listed below are representative of the knowledge, skill, and/or abilities required to perform the job.
Β
Education and Experience:Β
- High school diploma or equivalent preferred
- Six months of experience in human services preferred.
- Must be 18 years of age.
- Working knowledge of computers
Β
Certificates, Licenses, and Registrations:
- Valid driverβs license in good standing.
- Car registration and vehicle insurance if providing transportation for individuals receiving services.
- All state-required training(s) and certification(s) completed in mandated timeframes.
- Maintain valid driverβs license, meet all insurance requirements, and be approved by management to be a driver for the company. If an employee is determined to have lost their driving privileges by failing the company MVR driving record requirements per company policy, the employee will be required to sign a Non-Driver form and restricted from driving on behalf of the company until their MVR report satisfies the company requirements for a good driving record.
Β
Work Environment:
- Works at the program location and may accompany individuals into the community.
Β
Physical Requirements:
- Heavy Work. Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects.
Β
Addendum:
- CS New Jersey β Refer to:Β CS NJ Addendum β Direct Support Professional _1001 _ MPA 3429
- Employees must cooperate with the licensee and Department of Human Services staff in any inspection, inquiry, or investigation.
- Must have a valid driverβs license in good standing in The State of New Jersey; however, in the event the person lives in another state and is commuting, they must have a valid driverβs license in good standing for the state in which they live.
- At minimum, a High School Diploma/Equivalent is required
- All employees hired after 6/15/2018 shall submit to drug testing prior to employment. All employees shall submit to drug testing randomly and for cause/suspicion.
- Employees must submit to criminal background checks, and be determined not to be disqualified by the Department of Human Services prior to working with individuals served. In addition to this, it is a requirement that all employees agree to have their name checked against the Central Registry of Offenders Against Individuals with Developmental Disabilities, as well as completing an application to have their name checked against the Child Abuse Registry Information (CARI).
- Employees must successfully complete and demonstrate proficiency in all areas of required trainings.
- Shall be at least 18 years of age.
Sevita is a leading provider of home and community-based specialized health care. We believe that everyone deserves to live a full, more independent life. We provide people with quality services and individualized supports that lead to growth and independence, regardless of the physical, intellectual, or behavioral challenges they face.
Weβve made this our mission for more than 50 years. And today, our 40,000 team members continue to innovate and enhance care for the 50,000 individuals we serve all over the U.S.
As an equal opportunity employer, we do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, citizenship, or any other characteristic protected by law.Β
Mentor Community Services, a part of the Sevita family, provides community-based services for individuals with intellectual and developmental disabilities. Here we believe every person has the right to live well, and everyone deserves to have a fulfilling career. Youβll join a mission-driven team and create relationships that motivate us all every day. Join us today, and experience a career well lived.
SUMMARY
- Position Type: Part-time, hourly role.
- Scope of Role:
- Responsible for providing direct support within a single program or unit within a program, typically supporting 4 - 6 individuals in residential settings, or up to 10 individuals in periodic programs.
- Key Responsibilities:
- Deliver support per individual service/program plans, including socialization, health maintenance, medication administration, skill/behavioral development.
- Assist with daily activities: Personal care, housekeeping, recreational activities, transportation, community integration, shopping, citizenship, and other activities of daily living.
Β
ESSENTIAL JOB FUNCTIONS
To perform this job successfully, an individual must be able to satisfactorily perform each essential function listed below. Β
Services and Supports:
- Direct Support: Provides direct support or assistance in accordance with individual service or program plans; assists with socialization and behavioral development, personal care, housekeeping, recreational activities, transportation, community orientation, shopping, financial management, citizenship, and other activities of daily living.
- Records: Accurately documents progress and activity; reviews records and logs to stay abreast of changes in service plans; maintains confidentiality.
- Management of Individualsβ Assets: Makes cost-effective and appropriate purchases within the budget of the individual served and according to their choice / preference
- Relationships: Maintains healthy and professional relationships with individuals, friends, families, guardians and case managers; greets family members and other visitors; implements Sevita Customer Service Standards.
- Reporting: Reports any instance of alleged abuse or neglect according to internal and external standards; reports medical, behavioral and other incidents in accordance with Sevita policy and external requirements.
- Rights: Maintains confidentiality, respects the rights of persons being served, according to applicable the bill of rights; practices universal precautions; assists individuals in exercising their rights.
Β
Health Care:
- Appointments: As needed, may accompany individuals to medical appointments; relays orders and information to and from medical providers as required.
- Medications: If assigned, accurately administers or supports self-administration of medication and documents delivery of medications and treatments; promptly reports administration errors; maintains appropriate security of controlled medications and other medications and supplies.
- General Health Care: Monitors individualβs health; documents health concerns; communicates with nurse or supervisor as appropriate; calls 911 in the event of emergency; follows individual health care directives.
- Medical Supplies and Equipment: Correctly follows procedures in utilizing medical equipment; reports malfunction or disrepair.
- Meal Preparation: Prepares or supports individuals to prepare food in accordance with planned menus and individual choice; knows special diets and prepares individual meals accordingly; monitors mealtime and correctly implements any dining plans.
Β
Employment Responsibilities:
- Training: Attends orientation and on-going training as directed; participates in monthly staff meetings.
- Employee Scheduling: Works scheduled hours; arrives for work on time; stays on shift until replacement arrives; notifies supervisor in advance when unable to work as scheduled or as soon as possible after the designated start time; may fill in for other shifts where required without causing unapproved overtime, or in the event of emergency.
- Teamwork: Works together with others, values others contributions; is courteous; communicates openly; listens; and shows respect to others.
- Workplace Safety: Every employee plays a role in developing and maintaining a safe workplace; complies with all established safety policies, procedures, and rules; reports unsafe hazards to their supervisor and participates in safety related training or activities.
Β
Maintenance:
- Vehicles: May transport individuals into the community; drives safely and according to local laws; ensures proper use of safety equipment including seat belts, lifts and wheelchair ties; reports accidents to appropriate authorities immediately; reports accidents and safety concerns immediately to supervisor or maintenance personnel.
- Housekeeping: Performs daily and seasonal housekeeping as directed; maintains neat, clean and safe environment; reports hazards or safety concerns.
- Maintenance and Repair: Monitors environmental safety and may make minor repairs, change light bulbs, etc.; may perform yard maintenance including keeping walkways safe and snow removal; reports equipment or facilities requiring repairs to supervisor or maintenance personnel as required.
- Safety: Checks water temperature as required when assisting with bathing; participates in safety drills and protects persons being served in the event of emergency.
Β
Other:
- Performs other duties and activities as required.
- MPA = Mobile Punch Authorized for timekeeping.
Β Β
SUPERVISORY RESPONSIBILITIES
- None
Β
Minimum Knowledge and Skills required for the Job
The requirements listed below are representative of the knowledge, skill, and/or abilities required to perform the job.
Β
Education and Experience:Β
- High school diploma or equivalent preferred
- Six months of experience in human services preferred.
- Must be 18 years of age.
- Working knowledge of computers
Β
Certificates, Licenses, and Registrations:
- Valid driverβs license in good standing.
- Car registration and vehicle insurance if providing transportation for individuals receiving services.
- All state-required training(s) and certification(s) completed in mandated timeframes.
- Maintain valid driverβs license, meet all insurance requirements, and be approved by management to be a driver for the company. If an employee is determined to have lost their driving privileges by failing the company MVR driving record requirements per company policy, the employee will be required to sign a Non-Driver form and restricted from driving on behalf of the company until their MVR report satisfies the company requirements for a good driving record.
Β
Work Environment:
- Works at the program location and may accompany individuals into the community.
Β
Physical Requirements:
- Heavy Work. Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects.
Β
Addendum:
- CS New Jersey β Refer to:Β CS NJ Addendum β Direct Support Professional _1001 _ MPA 3429
- Employees must cooperate with the licensee and Department of Human Services staff in any inspection, inquiry, or investigation.
- Must have a valid driverβs license in good standing in The State of New Jersey; however, in the event the person lives in another state and is commuting, they must have a valid driverβs license in good standing for the state in which they live.
- At minimum, a High School Diploma/Equivalent is required
- All employees hired after 6/15/2018 shall submit to drug testing prior to employment. All employees shall submit to drug testing randomly and for cause/suspicion.
- Employees must submit to criminal background checks, and be determined not to be disqualified by the Department of Human Services prior to working with individuals served. In addition to this, it is a requirement that all employees agree to have their name checked against the Central Registry of Offenders Against Individuals with Developmental Disabilities, as well as completing an application to have their name checked against the Child Abuse Registry Information (CARI).
- Employees must successfully complete and demonstrate proficiency in all areas of required trainings.
- Shall be at least 18 years of age.
Sevita is a leading provider of home and community-based specialized health care. We believe that everyone deserves to live a full, more independent life. We provide people with quality services and individualized supports that lead to growth and independence, regardless of the physical, intellectual, or behavioral challenges they face.
Weβve made this our mission for more than 50 years. And today, our 40,000 team members continue to innovate and enhance care for the 50,000 individuals we serve all over the U.S.
As an equal opportunity employer, we do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, citizenship, or any other characteristic protected by law.Β