Kroll Settlement Jobs in Usa

1,108 positions found — Page 69

High-Risk Vehicle Claims Consultant (COLORADO SPRINGS)
🏢 Usaa
Salary not disclosed
Colorado springs, CO 2 weeks ago

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

As a dedicated Complex Auto Adjuster, you will adjust highly complex auto insurance claims presented by or against our members to include the end-to-end claims process and settling claims in compliance with state laws and regulations. Accountable for delivering best in class service, through setting appropriate expectations, proactive communications, advice, and empathy.

Within defined guidelines and framework, responsible to adjust highly complex auto insurance claims presented by or against our members to include the end-to-end claims process and settling claims in compliance with state laws and regulations. Accountable for delivering best in class service, through setting appropriate expectations, proactive communications, advice, and empathy.

We offer a flexible work environment that requires an individual to be in the office 3 days per week, after completing 3 months in office. This position will be based in our Colorado Springs, CO Campus locations only. Relocation assistance is not available for this position.

What you'll do:

  • Investigates to determine coverage, liability, and physical damage including total loss settlements for highly complex auto claims.

  • Negotiates liability for comparative negligence (claimant or adverse carrier).

  • Identifies coverage concerns, reviews prior loss history, determines, and creates Special Investigation Unit (SIU) referrals, when appropriate.

  • Interacts with multiple parties to gather information (police reports, recorded statements, witness statements) determine liability.

  • Analyzes information obtained to establish compliance for regulatory requirements and settlement value.

  • Evaluates and negotiates settlement of automobile first and third-party physical damage claims within established settlement authority limits and negotiates any excessive storage charges.

  • Resolves claims through proactive problem solving and decision making, within authority guidelines and under moderate supervision, overcoming obstacles, and effectively prioritizing the workload.

  • Clearly documents thought process including damage evaluation, investigation, negotiation, and settlement decisions.

  • Collaborates and sets expectations with external and internal business partners to facilitate claims resolution.

  • Supports members, business partners, and claimants, through use of varying communication channels to include utilization of digital tools to drive timely and effective resolutions through exceptional service.

  • Applies proficient knowledge of P&C insurance industry products, services, to include P&C insurance policy contracts, coverages and internal claims handling process and procedures.

  • May serve as an informal resource for team members.

  • Applies proficient knowledge of Auto Physical Damage to adjust claims.

  • Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours.

  • May be assigned CAT deployment travel with minimal notice during designated CATs.

  • Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed.

  • Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:

  • High School Diploma or General Equivalency Diploma.

  • 2 years of customer service experience.

  • 1 year of experience handling low to moderately complex auto non injury liability claims.

  • Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts.

  • Experience determining auto liability coverage.

  • Proficient knowledge and understanding of the auto claims contract as well as application of case law and state laws and regulations.

  • Demonstrated negotiation, investigation, communication, and conflict resolution skills.

  • Proven investigatory, analytical, prioritizing, multi-tasking, and problem-solving skills.

  • Ability to organize, analyze, and effectively determine risk and appropriate response. 

  • Successful completion of a job-related assessment may be required.

What sets you apart:

  • Bachelor's degree

  • Active Adjuster's License

  • 1-2 years recent multi-vehicle claims liability to include comparative negligence

  • Guidewire Claims Center experience

  • Contract Interpretation experience: Liability & Physical Damage Coverage and Uninsured/Underinsured Motorists Property Damage

  • Dispute resolution experience: Liability Investigation/Comparative Negligence, Unrelated Prior Vehicle Damages, Total Loss Valuation/Negotiation, Non-Owned Vehicles/Rideshare/Permissive Driver, Exceeding Coverage Limits

  • Arbitration/Subrogation knowledge

  • US military experience through military service or a military spouse/domestic partner

Salary: The salary range for this position is: $56,240.00 - 94,910.00

USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

 

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

 

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

 

For more details on our outstanding benefits, visit our benefits page on

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

 

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Not Specified
Senior Auto Adjuster - Complex Non-Injury - Empathy-driven claim resolutions (COLORADO SPRINGS)
🏢 Usaa
Salary not disclosed
Colorado springs, CO 2 weeks ago

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

As a dedicated Complex Auto Adjuster, you will adjust highly complex auto insurance claims presented by or against our members to include the end-to-end claims process and settling claims in compliance with state laws and regulations. Accountable for delivering best in class service, through setting appropriate expectations, proactive communications, advice, and empathy.

Within defined guidelines and framework, responsible to adjust highly complex auto insurance claims presented by or against our members to include the end-to-end claims process and settling claims in compliance with state laws and regulations. Accountable for delivering best in class service, through setting appropriate expectations, proactive communications, advice, and empathy.

We offer a flexible work environment that requires an individual to be in the office 3 days per week, after completing 3 months in office. This position will be based in our Colorado Springs, CO Campus locations only. Relocation assistance is not available for this position.

What you'll do:

  • Investigates to determine coverage, liability, and physical damage including total loss settlements for highly complex auto claims.

  • Negotiates liability for comparative negligence (claimant or adverse carrier).

  • Identifies coverage concerns, reviews prior loss history, determines, and creates Special Investigation Unit (SIU) referrals, when appropriate.

  • Interacts with multiple parties to gather information (police reports, recorded statements, witness statements) determine liability.

  • Analyzes information obtained to establish compliance for regulatory requirements and settlement value.

  • Evaluates and negotiates settlement of automobile first and third-party physical damage claims within established settlement authority limits and negotiates any excessive storage charges.

  • Resolves claims through proactive problem solving and decision making, within authority guidelines and under moderate supervision, overcoming obstacles, and effectively prioritizing the workload.

  • Clearly documents thought process including damage evaluation, investigation, negotiation, and settlement decisions.

  • Collaborates and sets expectations with external and internal business partners to facilitate claims resolution.

  • Supports members, business partners, and claimants, through use of varying communication channels to include utilization of digital tools to drive timely and effective resolutions through exceptional service.

  • Applies proficient knowledge of P&C insurance industry products, services, to include P&C insurance policy contracts, coverages and internal claims handling process and procedures.

  • May serve as an informal resource for team members.

  • Applies proficient knowledge of Auto Physical Damage to adjust claims.

  • Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours.

  • May be assigned CAT deployment travel with minimal notice during designated CATs.

  • Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed.

  • Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:

  • High School Diploma or General Equivalency Diploma.

  • 2 years of customer service experience.

  • 1 year of experience handling low to moderately complex auto non injury liability claims.

  • Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts.

  • Experience determining auto liability coverage.

  • Proficient knowledge and understanding of the auto claims contract as well as application of case law and state laws and regulations.

  • Demonstrated negotiation, investigation, communication, and conflict resolution skills.

  • Proven investigatory, analytical, prioritizing, multi-tasking, and problem-solving skills.

  • Ability to organize, analyze, and effectively determine risk and appropriate response. 

  • Successful completion of a job-related assessment may be required.

What sets you apart:

  • Bachelor's degree

  • Active Adjuster's License

  • 1-2 years recent multi-vehicle claims liability to include comparative negligence

  • Guidewire Claims Center experience

  • Contract Interpretation experience: Liability & Physical Damage Coverage and Uninsured/Underinsured Motorists Property Damage

  • Dispute resolution experience: Liability Investigation/Comparative Negligence, Unrelated Prior Vehicle Damages, Total Loss Valuation/Negotiation, Non-Owned Vehicles/Rideshare/Permissive Driver, Exceeding Coverage Limits

  • Arbitration/Subrogation knowledge

  • US military experience through military service or a military spouse/domestic partner

Salary: The salary range for this position is: $56,240.00 - 94,910.00

USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

 

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

 

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

 

For more details on our outstanding benefits, visit our benefits page on

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

 

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Not Specified
Advanced Auto Claims Specialist (COLORADO SPRINGS)
🏢 Usaa
Salary not disclosed
Colorado springs, CO 2 weeks ago

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

As a dedicated Complex Auto Adjuster, you will adjust highly complex auto insurance claims presented by or against our members to include the end-to-end claims process and settling claims in compliance with state laws and regulations. Accountable for delivering best in class service, through setting appropriate expectations, proactive communications, advice, and empathy.

Within defined guidelines and framework, responsible to adjust highly complex auto insurance claims presented by or against our members to include the end-to-end claims process and settling claims in compliance with state laws and regulations. Accountable for delivering best in class service, through setting appropriate expectations, proactive communications, advice, and empathy.

We offer a flexible work environment that requires an individual to be in the office 3 days per week, after completing 3 months in office. This position will be based in our Colorado Springs, CO Campus locations only. Relocation assistance is not available for this position.

What you'll do:

  • Investigates to determine coverage, liability, and physical damage including total loss settlements for highly complex auto claims.

  • Negotiates liability for comparative negligence (claimant or adverse carrier).

  • Identifies coverage concerns, reviews prior loss history, determines, and creates Special Investigation Unit (SIU) referrals, when appropriate.

  • Interacts with multiple parties to gather information (police reports, recorded statements, witness statements) determine liability.

  • Analyzes information obtained to establish compliance for regulatory requirements and settlement value.

  • Evaluates and negotiates settlement of automobile first and third-party physical damage claims within established settlement authority limits and negotiates any excessive storage charges.

  • Resolves claims through proactive problem solving and decision making, within authority guidelines and under moderate supervision, overcoming obstacles, and effectively prioritizing the workload.

  • Clearly documents thought process including damage evaluation, investigation, negotiation, and settlement decisions.

  • Collaborates and sets expectations with external and internal business partners to facilitate claims resolution.

  • Supports members, business partners, and claimants, through use of varying communication channels to include utilization of digital tools to drive timely and effective resolutions through exceptional service.

  • Applies proficient knowledge of P&C insurance industry products, services, to include P&C insurance policy contracts, coverages and internal claims handling process and procedures.

  • May serve as an informal resource for team members.

  • Applies proficient knowledge of Auto Physical Damage to adjust claims.

  • Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours.

  • May be assigned CAT deployment travel with minimal notice during designated CATs.

  • Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed.

  • Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:

  • High School Diploma or General Equivalency Diploma.

  • 2 years of customer service experience.

  • 1 year of experience handling low to moderately complex auto non injury liability claims.

  • Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts.

  • Experience determining auto liability coverage.

  • Proficient knowledge and understanding of the auto claims contract as well as application of case law and state laws and regulations.

  • Demonstrated negotiation, investigation, communication, and conflict resolution skills.

  • Proven investigatory, analytical, prioritizing, multi-tasking, and problem-solving skills.

  • Ability to organize, analyze, and effectively determine risk and appropriate response. 

  • Successful completion of a job-related assessment may be required.

What sets you apart:

  • Bachelor's degree

  • Active Adjuster's License

  • 1-2 years recent multi-vehicle claims liability to include comparative negligence

  • Guidewire Claims Center experience

  • Contract Interpretation experience: Liability & Physical Damage Coverage and Uninsured/Underinsured Motorists Property Damage

  • Dispute resolution experience: Liability Investigation/Comparative Negligence, Unrelated Prior Vehicle Damages, Total Loss Valuation/Negotiation, Non-Owned Vehicles/Rideshare/Permissive Driver, Exceeding Coverage Limits

  • Arbitration/Subrogation knowledge

  • US military experience through military service or a military spouse/domestic partner

Salary: The salary range for this position is: $56,240.00 - 94,910.00

USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

 

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

 

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

 

For more details on our outstanding benefits, visit our benefits page on

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

 

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Not Specified
Senior Auto Adjuster - Complex Non-Injury
🏢 Usaa
Salary not disclosed
Colorado Springs 2 weeks ago

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

As a dedicated Complex Auto Adjuster, you will adjust highly complex auto insurance claims presented by or against our members to include the end-to-end claims process and settling claims in compliance with state laws and regulations. Accountable for delivering best in class service, through setting appropriate expectations, proactive communications, advice, and empathy.

Within defined guidelines and framework, responsible to adjust highly complex auto insurance claims presented by or against our members to include the end-to-end claims process and settling claims in compliance with state laws and regulations. Accountable for delivering best in class service, through setting appropriate expectations, proactive communications, advice, and empathy.

We offer a flexible work environment that requires an individual to be in the office 3 days per week, after completing 3 months in office. This position will be based in our Colorado Springs, CO Campus locations only. Relocation assistance is not available for this position.

What you'll do:

  • Investigates to determine coverage, liability, and physical damage including total loss settlements for highly complex auto claims.
  • Negotiates liability for comparative negligence (claimant or adverse carrier).
  • Identifies coverage concerns, reviews prior loss history, determines, and creates Special Investigation Unit (SIU) referrals, when appropriate.
  • Interacts with multiple parties to gather information (police reports, recorded statements, witness statements) determine liability.
  • Analyzes information obtained to establish compliance for regulatory requirements and settlement value.
  • Evaluates and negotiates settlement of automobile first and third-party physical damage claims within established settlement authority limits and negotiates any excessive storage charges.
  • Resolves claims through proactive problem solving and decision making, within authority guidelines and under moderate supervision, overcoming obstacles, and effectively prioritizing the workload.
  • Clearly documents thought process including damage evaluation, investigation, negotiation, and settlement decisions.
  • Collaborates and sets expectations with external and internal business partners to facilitate claims resolution.
  • Supports members, business partners, and claimants, through use of varying communication channels to include utilization of digital tools to drive timely and effective resolutions through exceptional service.
  • Applies proficient knowledge of P&C insurance industry products, services, to include P&C insurance policy contracts, coverages and internal claims handling process and procedures.
  • May serve as an informal resource for team members.
  • Applies proficient knowledge of Auto Physical Damage to adjust claims.
  • Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours.
  • May be assigned CAT deployment travel with minimal notice during designated CATs.
  • Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed.
  • Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:

  • High School Diploma or General Equivalency Diploma.
  • 2 years of customer service experience.
  • 1 year of experience handling low to moderately complex auto non injury liability claims.
  • Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts.
  • Experience determining auto liability coverage.
  • Proficient knowledge and understanding of the auto claims contract as well as application of case law and state laws and regulations.
  • Demonstrated negotiation, investigation, communication, and conflict resolution skills.
  • Proven investigatory, analytical, prioritizing, multi-tasking, and problem-solving skills.
  • Ability to organize, analyze, and effectively determine risk and appropriate response.
  • Successful completion of a job-related assessment may be required.

What sets you apart:

  • Bachelor's degree
  • Active Adjuster's License
  • 1-2 years recent multi-vehicle claims liability to include comparative negligence
  • Guidewire Claims Center experience
  • Contract Interpretation experience: Liability & Physical Damage Coverage and Uninsured/Underinsured Motorists Property Damage
  • Dispute resolution experience: Liability Investigation/Comparative Negligence, Unrelated Prior Vehicle Damages, Total Loss Valuation/Negotiation, Non-Owned Vehicles/Rideshare/Permissive Driver, Exceeding Coverage Limits
  • Arbitration/Subrogation knowledge
  • US military experience through military service or a military spouse/domestic partner

Salary: The salary range for this position is: $56,240.00 - 94,910.00

USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Not Specified
Senior Auto Adjuster – Complex Non-Injury
🏢 Usaa
Salary not disclosed
Tampa Oaks, Florida 2 weeks ago

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

As a Senior Auto Adjuster your work will focus on adjusting non-injury auto claims. You will investigate and determines coverage and liability, evaluate, negotiate, and settle highly complex auto claims such as comprehensive (i.e., theft and fire), collision (i.e., minimal policy limits, coverage determinations/issues, attorney representation, non-owned vehicles, mechanical breakdown, property damage lawsuits) property damage liability, and rental vehicle coverages for repairable vehicles and total losses.

We offer a flexible work environment that requires an individual to be in the office 3 days per week, after completing 3 months in office. This position will be based in our Tampa, FL locations only. Relocation assistance is not available for this position.

Start Date: May 3rd

Hours: Monday – Friday (9:00 – 5:30pm ET)

What you'll do:

  • Investigates to determine coverage, liability, and physical damage including total loss settlements for highly complex auto claims.
  • Negotiates liability for comparative negligence (claimant or adverse carrier).
  • Identifies coverage concerns, reviews prior loss history, determines, and creates Special Investigation Unit (SIU) referrals, when appropriate.
  • Interacts with multiple parties to gather information (police reports, recorded statements, witness statements) determine liability.
  • Analyzes information obtained to establish compliance for regulatory requirements and settlement value.
  • Evaluates and negotiates settlement of automobile first and third-party physical damage claims within established settlement authority limits and negotiates any excessive storage charges.
  • Resolves claims through proactive problem solving and decision making, within authority guidelines and under moderate supervision, overcoming obstacles, and effectively prioritizing the workload.
  • Clearly documents thought process including damage evaluation, investigation, negotiation, and settlement decisions.
  • Collaborates and sets expectations with external and internal business partners to facilitate claims resolution.
  • Supports members, business partners, and claimants, through use of varying communication channels to include utilization of digital tools to drive timely and effective resolutions through exceptional service.
  • Applies proficient knowledge of P&C insurance industry products, services, to include P&C insurance policy contracts, coverages and internal claims handling process and procedures.
  • May serve as an informal resource for team members.
  • Applies proficient knowledge of Auto Physical Damage to adjust claims.
  • Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours.
  • May be assigned CAT deployment travel with minimal notice during designated CATs.
  • Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed.
  • Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:

  • High School Diploma or General Equivalency Diploma.
  • 2 years of customer service experience.
  • 1 year of experience handling low to moderately complex auto non injury liability claims.
  • Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts.
  • Experience determining auto liability coverage.
  • Proficient knowledge and understanding of the auto claims contract as well as application of case law and state laws and regulations.
  • Demonstrated negotiation, investigation, communication, and conflict resolution skills.
  • Proven investigatory, analytical, prioritizing, multi-tasking, and problem-solving skills.
  • Ability to organize, analyze, and effectively determine risk and appropriate response.
  • Successful completion of a job-related assessment may be required.

What sets you apart:

  • 1 to 2 years recent multi-vehicle claims liability to include comparative negligence.
  • Contract Interpretation experience: Liability & Physical Damage Coverage and Uninsured/Underinsured Motorists Property Damage.
  • Dispute resolution experience: Liability Investigation/Comparative Negligence, Unrelated Prior Vehicle Damages, Total Loss Valuation/Negotiation, Non-Owned Vehicles/Rideshare/Permissive Driver, Exceeding Coverage Limits.
  • Arbitration/Subrogation knowledge.
  • Guidewire Claims Center experience.
  • Bachelor's degree.
  • Active Adjuster's License.
  • US military experience through military service or a military spouse/domestic partner.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

What we offer:

Compensation: The salary range for this position is: $54,550 - $92,060.

USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Not Specified
Transactional Attorney
Salary not disclosed
Glendale, California 2 weeks ago

Transactional Attorney

Lawyers for Justice is currently seeking a Transactional/Contract Attorneys to join our growing team. Working with our client base, you will be responsible for leading the efforts associated with negotiating, drafting, reviewing, and revising complex settlement agreements in class action matters, seeking court approval of settlements pursuant to the terms and conditions contained in the agreements and working with class action administrators to ensure that the settlements are properly administered.

Main Responsibilities

  • Negotiate, draft, review and revise various contracts, including class actions settlement agreements;
  • Negotiate, draft, review, and revise class action notices, claim forms and other related documents;
  • Negotiate, draft, review, and revise motions for approval of class action settlements; and
  • Monitor class action administrators to ensure that they are carrying out their responsibilities pursuant to the court's instructions.

Hiring Criteria

  • Licensed to practice law in California or pending admission to the California bar.
  • Candidates must be able to travel occasionally.
  • A positive attitude and interest in joining a highly successful firm and collegial group of 25+ attorneys dedicated to helping those who have experienced injustice in the workplace across California.
  • The firm offers competitive compensation commensurate with experience.
  • Benefits include partially paid top-tier health plan, 401(k) with employer match contribution, paid vacation, and potential bonus pay.
  • Excellent opportunity for career growth, with professional development, including employer support for training, courses, and continuing education.

Salary: $130,000-$250,000/year

Not Specified
Litigation Attorneys
Salary not disclosed
St Louis, Missouri 2 weeks ago

Our team is growing! Trustpoint.One has partnered with a nationally recognized employer, with offices in St. Louis, in their search for licensed attorneys, with prior litigation experience, to join an existing and growing team. This is a great opportunity to join a long-term, open-ended project that will involve:

  • In-depth claims review, including reviewing all records and information necessary to assess the claim.
  • Preparing a Claim Summaries and Medical Chronologies that includes a general calculation of damages to review with managing counsel.
  • Contacting claimant's counsel to initiate settlement negotiations after receiving authorization of the appropriate settlement range for that claim from managing counsel.
  • Requesting a settlement check and drafting necessary settlement agreement, if a settlement is reached, or requesting a denial letter, if the claim cannot be settled.
  • Performing necessary follow-up and detailed status record keeping while working through these claims.

Many of the Attorneys currently working on this project for our client have been on this team for years! If you are seeking stability and a unique opportunity to apply your litigation skills, this could be the ideal professional fit for you.

Requirements include:

  • Must be a Member, in good standing, of at least one US State Bar
  • Prior experience working on litigation cases, including clerkships and paralegal experience, and/or claims review experience is required
  • Must be highly organized and detail oriented
  • Successful candidates must complete the process to secure a government security clearance before starting this project
  • Pay rate: $30/hour; 40 hours per week (which you can work in a 4 day week if desired)
  • Must reside in the St. Louis area and be able to work in the office in St. Louis on a hybrid basis
  • All candidates must be able to work at a computer screen for a sustained amount of time.

This is an excellent opportunity to perform substantive work on a high-profile, sophisticated litigation matter. Highly collegial team, flexible work hours offered.

Interested and qualified Attorneys should submit a resume, in Word format, for immediate consideration.

Trustpoint.One provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Not Specified
Junior Transactional Attorney
🏢 Lawyers for Justice, P.C.
Salary not disclosed
Glendale, California 2 weeks ago

Lawyers for Justice is currently seeking a Junior Transactional Attorney to join our growing team. Working with our client base, you will be responsible for leading the efforts associated with negotiating, drafting, reviewing, and revising complex settlement agreements in class action matters, seeking court approval of settlements pursuant to the terms and conditions contained in the agreements and working with class action administrators to ensure that the settlements are properly administered.

Main Responsibilities

· Negotiate, draft, review and revise various contracts, including class actions settlement agreements;

· Negotiate, draft, review, and revise class action notices, claim forms and other related documents;

· Negotiate, draft, review, and revise motions for approval of class action settlements;

· Monitor class action administrators to ensure that they are carrying out their responsibilities pursuant to the court's instructions.

Hiring Criteria

  • Licensed to practice law in California or pending admission to the California bar.
  • Candidates must be able to travel occasionally.
  • A positive attitude and interest in joining a highly successful firm and collegial group of 25+ attorneys dedicated to helping those who have experienced injustice in the workplace across California.
  • The firm offers competitive compensation commensurate with experience.
  • Benefits include partially paid top-tier health plan, 401(k) with employer match contribution, paid vacation, and potential bonus pay.
  • Excellent opportunity for career growth, with professional development, including employer support for training, courses, and continuing education.

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Work Location: In person

Pay: $130,000.00 - $150,000.00 per year

Not Specified
Remote Litigation Attorney (ID# 4921)
Salary not disclosed

Hearing Representative - Special Education Claims

Background on the Project:

A prestigious government agency is addressing the backlog of special education claims in New York City to ensure timely and fair resolution of disputes between parents and the city regarding educational plans for children with special needs. Recent rulings have emphasized the need for faster resolution of these claims and improvements in special education services and payment processes. This initiative requires dedicated attorneys to join the team and play a critical role in managing a high volume of cases and driving claims through the administrative process.

Role Overview:

Our client is seeking contract attorneys barred and in good standing in any state with 1+ years of litigation experience to Work Remotely on a 1 plus year assignment. As a Hearing Representative, you will represent our client throughout the entire special education claims process—from intake to resolution or settlement.

Pay Rates:

  • 1 to 7 years of experience: $41.75/hour
  • 7+ years of experience: $43.75/hour

Key Responsibilities:

  • Case Management: Manage a high-volume caseload of 100–200 special education claims, ensuring timely and effective handling.
  • Representation: Prepare for and/or litigate complex cases involving significant legal precedents, policy implications, or financial impact. Represent the agency in administrative hearings, pre-hearing conferences, and settlement negotiations.
  • Administrative Process: Navigate procedural requirements and ensure compliance with federal and state education laws and regulations.
  • Documentation: Prepare and review all necessary filings, agreements, and reports with accuracy and thoroughness.
  • Settlement Negotiation: Work with parents, public advocacy groups, and opposing counsel to reach fair resolutions while negotiating claims for attorney's fees.
  • Training and Collaboration: Collaborate with special education specialists, technical experts, and attorneys; provide training to field staff and clinical staff on compliance with education laws.
  • Research and Compliance: Analyze case law, gather evidence, and evaluate settlement demands. Provide guidance on compliance obligations to parents and students under hearing orders.

Required Qualifications:

  • Bar Admission: Active bar license in good standing in any U.S. state.
  • Litigation Experience: Minimum of 1+ years of recent litigation experience (more preferred).
  • Tech Savvy: Strong proficiency in Microsoft Office Suite and ability to troubleshoot basic technical issues.
  • Caseload Management: Proven ability to manage 100–200 cases concurrently.
  • Timekeeping: Ability to log activities in 15-minute increments throughout the workday.
  • Remote Work Skills: Dedicated workspace, reliable Wi-Fi, and comfort with virtual tools like Microsoft Teams and Outlook.
  • Schedule Flexibility: Willingness to accommodate early morning hearings and work within Eastern Time Zone hours (7 AM–7 PM).
  • Preferred Experience: Administrative Law, IEP/Special Education, Experience working for a government agency, Public Interest work, Settlement experience.

We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex, sexual orientation, gender (including gender identity and expression), marital or familial status, age, physical or mental disability, perceived disability, citizenship status, service in the uniformed services, genetic information, height, weight, or any other characteristic protected under applicable federal, state, or local law. Applications from members of minority groups and women are encouraged.


Remote working/work at home options are available for this role.
Not Specified
Remote Litigation Attorney (ID# 4924)
🏢 On Call Counsel
Salary not disclosed

Hearing Representative - Special Education Claims

Background on the Project:

A prestigious government agency is addressing the backlog of special education claims in New York City to ensure timely and fair resolution of disputes between parents and the city regarding educational plans for children with special needs. Recent rulings have emphasized the need for faster resolution of these claims and improvements in special education services and payment processes. This initiative requires dedicated attorneys to join the team and play a critical role in managing a high volume of cases and driving claims through the administrative process.

Role Overview:

Our client is seeking contract attorneys barred and in good standing in any state with 1+ years of litigation experience to Work Remotely on a 1 plus year assignment. As a Hearing Representative, you will represent our client throughout the entire special education claims process—from intake to resolution or settlement.

Pay Rates:

  • 1 to 7 years of experience: $41.75/hour
  • 7+ years of experience: $43.75/hour

Key Responsibilities:

  • Case Management: Manage a high-volume caseload of 100–200 special education claims, ensuring timely and effective handling.
  • Representation: Prepare for and/or litigate complex cases involving significant legal precedents, policy implications, or financial impact. Represent the agency in administrative hearings, pre-hearing conferences, and settlement negotiations.
  • Administrative Process: Navigate procedural requirements and ensure compliance with federal and state education laws and regulations.
  • Documentation: Prepare and review all necessary filings, agreements, and reports with accuracy and thoroughness.
  • Settlement Negotiation: Work with parents, public advocacy groups, and opposing counsel to reach fair resolutions while negotiating claims for attorney's fees.
  • Training and Collaboration: Collaborate with special education specialists, technical experts, and attorneys; provide training to field staff and clinical staff on compliance with education laws.
  • Research and Compliance: Analyze case law, gather evidence, and evaluate settlement demands. Provide guidance on compliance obligations to parents and students under hearing orders.

Required Qualifications:

  • Bar Admission: Active bar license in good standing in any U.S. state.
  • Litigation Experience: Minimum of 1+ years of recent litigation experience (more preferred).
  • Tech Savvy: Strong proficiency in Microsoft Office Suite and ability to troubleshoot basic technical issues.
  • Caseload Management: Proven ability to manage 100–200 cases concurrently.
  • Timekeeping: Ability to log activities in 15-minute increments throughout the workday.
  • Remote Work Skills: Dedicated workspace, reliable Wi-Fi, and comfort with virtual tools like Microsoft Teams and Outlook.
  • Schedule Flexibility: Willingness to accommodate early morning hearings and work within Eastern Time Zone hours (7 AM–7 PM).
  • Preferred Experience: Administrative Law, IEP/Special Education, Experience working for a government agency, Public Interest work, Settlement experience.

We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex, sexual orientation, gender (including gender identity and expression), marital or familial status, age, physical or mental disability, perceived disability, citizenship status, service in the uniformed services, genetic information, height, weight, or any other characteristic protected under applicable federal, state, or local law. Applications from members of minority groups and women are encouraged.


Remote working/work at home options are available for this role.
Not Specified
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