Interstate Logistics Systems Inc Mc Number Jobs in Usa

Logistics Manager – U.S. Inbound & Distribution Operations (WowNow)

Location: Los Angeles

Employment Type: Full-time

About WowNow

WowNow is an AI-driven, distributed manufacturing platform enabling on-demand, localized production through intelligent software, CNC processing, and UV printing.

As we scale across malls, retail locations, and agent-operated sites in the U.S., reliable inbound logistics and local distribution execution are critical.

Role Overview

The Logistics Manager – U.S. Inbound & Distribution Operations is responsible for executing and coordinating U.S. inbound logistics and local transportation, ensuring equipment and consumables move smoothly from port/warehouse to malls, deployment sites, and agent warehouses.

This role is highly execution-focused, owning day-to-day logistics coordination, carrier management, and inventory movement, while managing one logistics coordinator responsible for order processing and consumables shipments.

Key Responsibilities

U.S. Inbound Logistics Execution

• Receive and execute inbound shipments handed off from the China logistics team
• Coordinate port pickup, drayage, and trucking to U.S. warehouse or deployment sites
• Track inbound shipments and proactively manage delays or exceptions
• Coordinate receiving, inspection, and discrepancy resolution (damage / shortage)

Local Transportation & Distribution

• Coordinate local trucking and delivery to:
• Shopping malls
• Retail / deployment locations
• Agent and distributor warehouses
• Schedule deliveries, site access, and delivery windows
• Ensure timely, accurate, and cost-effective last-mile execution
• Act as the primary logistics contact for local partners and agents

Outbound Fulfillment (Equipment & Consumables)

• Oversee outbound shipments for:
• Equipment deployment
• Consumables replenishment
• Coordinate carriers and shipping methods based on urgency and cost
• Ensure shipments are executed accurately and on time

Inventory Execution & Control

• Manage inventory receiving, transfers, and outbound movements
• Ensure inventory accuracy across locations
• Support cycle counts and reconciliation
• Maintain visibility of equipment and consumables inventory status

Logistics System & Documentation

• Ensure accurate logistics data entry and execution in inventory / ERP systems
• Maintain shipment records, delivery confirmations, and tracking
• Support continuous improvement of logistics workflows and SOPs

Team Management

• Manage and support one Logistics Coordinator / Specialist, responsible for:
• Order processing
• Shipping label creation
• Consumables packing & dispatch
• Daily logistics documentation
• Set priorities, review execution quality, and ensure timely completion

Qualifications

• 4–7 years of experience in logistics, transportation, or distribution operations
• Strong hands-on experience with U.S. inbound logistics and local trucking coordination
• Experience delivering equipment or bulky goods to retail or commercial locations is a strong plus
• Familiarity with inventory execution and order fulfillment processes
• Fluent in English; Mandarin Chinese is a strong plus
• Detail-oriented, execution-driven, and highly reliable

Nice to Have

Experience coordinating deliveries to malls or retail deployment sites

Experience working with agents or distributors

Familiarity with ERP / inventory systems

Startup or fast-growing company experience

What Success Looks Like

Inbound shipments are executed smoothly with minimal delays

Equipment and consumables arrive at the right place, on time

Local deliveries are well-coordinated with sites and partners

Inventory movements are accurate and traceable

The logistics coordinator operates efficiently under clear direction

Why Join WowNow

Play a key role in scaling a physical deployment network

High ownership over real-world execution

Opportunity to build and optimize logistics processes from the ground up

Work closely with operations, sales, and partner teams

Equal Employment Opportunity

Lori Vision Studio Inc (The Company) is committed to providing all employees with an equal and fair working and living environment free from intimidation, abuse, exploitation, or sexual assault. The Company prohibits discrimination against any employee based on race, color, ethnicity, religion, gender, age, sexual orientation, disability, or any other legally protected status in all labor practices, including hiring, promotion, compensation, and work assignments.

Logistics Coordinator

LHH is seeking a Logistics Coordinator for an incredible manufacturing company in Roswell, GA. This role is responsible for supporting day-to-day transportation and supply chain operations with a strong focus on freight invoice management, carrier relations, data integrity, and financial accuracy. Supply chain experience is required, with ocean freight experience considered a plus.

Key Responsibilities

Freight Invoice & Carrier Payment Management

• Review, process, and manage freight invoices within internal systems, ensuring accuracy and timely resolution of discrepancies.
• Approve or dispute carrier invoices, documenting status and collaborating with internal stakeholders to validate charges.
• Ensure carriers are paid on time, including purchase requisition creation and invoice approvals as needed.
• Perform weekly reviews of carrier statements to identify discrepancies, missed credits, or billing errors.
• Participate in recurring calls with carriers to resolve open balances, disputes, and accessorial charges.

Dispute Resolution & Accrual Management

• Manage outstanding carrier balances, disputes, and RBNI (Received But Not Invoiced) items.
• Run and review GR/IR and accrual reports, escalating issues and maintaining accurate documentation.
• Partner with Accounting to support month-end close activities, including freight accruals, GL support, and exposure forecasting.
• Discard aged accruals when appropriate and maintain reporting for management review.

Logistics Data Integrity & Systems Support

• Maintain data accuracy across logistics and financial systems (e.g., SAP, AX, Anaplan).
• Review logistics leakage and margin reports to help protect profitability.
• Support system training and ensure adherence to standard operating procedures.
• Collaborate with internal teams and external consultants to improve processes, challenge inefficiencies, and implement best practices.

Reporting & Financial Analysis

• Prepare monthly freight P&L reporting to provide visibility into logistics spend and performance.
• Identify trends, concerns, and required corrective actions such as credits, rebills, or special billing requests.
• Present findings and insights to leadership, including recommendations for process or cost improvements.

Compliance, Safety & Professional Development

• Participate in required training and ongoing professional development.
• Attend safety-related programs and ensure compliance with company standards and procedures.

Qualifications

• Prior experience in logistics, transportation, or supply chain operations.
• Hands-on experience paying carrier bills and resolving freight invoice discrepancies.
• Understanding of freight accruals, carrier statements, and logistics-related financial reporting.
• Ocean freight experience preferred.
• Experience working with ERP and logistics systems (SAP, AX, Anaplan or similar).
• Strong attention to detail, analytical skills, and ability to manage multiple priorities.
• Effective communication skills with the ability to work cross-functionally and directly with carriers.

Job Type

• Long Term Contract
• Hybrid (3 Days In Office, 2 Days Remote)
• Full Time

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act

• Los Angeles City Fair Chance Ordinance

• Los Angeles County Fair Chance Ordinance for Employers

• San Francisco Fair Chance Ordinance

Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits, and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.

Company Overview

ITF Group is a dynamic logistics company supporting fast-growing subsidiaries like ForwardNow, which focuses on expanding freight forwarding operations globally. We are currently seeking a versatile and experienced Import/Export Logistics Specialist to join our ForwardNow team. This role plays a vital part in managing the full import and export lifecycle for air, ocean, and ground shipments, ensuring efficient and compliant movement of goods across international borders.

Position Overview

As an Import/Export Logistics Specialist, you will oversee and coordinate international shipments via ocean, air, and truck, handling all aspects from origin to final delivery. The ideal candidate will have a strong understanding of global logistics, customs regulations, and documentation requirements across different modes of transport. This role requires excellent coordination, attention to detail, and customer service skills.

Key Responsibilities

• End-to-End Shipment Coordination: Manage international import and export shipments across ocean, air, and truck transportation, ensuring timely and cost-efficient movement of cargo.
• Documentation Handling: Prepare, review, and process all required shipping documents such as commercial invoices, bills of lading/air waybills, packing lists, and customs paperwork.
• Customs & Compliance: Ensure compliance with U.S. and international trade regulations, partnering with customs brokers and ensuring proper customs clearance for both imports and exports.
• Carrier & Vendor Management: Coordinate with shipping lines, airlines, freight forwarders, customs brokers, and trucking companies for smooth and timely operations.
• Client Communication: Act as the primary contact for clients, providing shipment updates, resolving issues, and answering questions related to import/export processes.
• Cost Monitoring & Negotiation: Track freight costs, negotiate with carriers and vendors, and identify opportunities for cost optimization.
• Problem Solving: Identify potential delays or issues in transit or clearance and work quickly to resolve them with minimal disruption.
• System Updates & Reporting: Accurately enter shipment data into logistics systems and generate regular status and performance reports.
• Cross-Functional Collaboration: Partner with internal teams such as sales, operations, and finance to streamline logistics workflows and support customer satisfaction.

Qualifications & Requirements

• Education: Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or related field preferred.
• Experience: Minimum 2 years of experience in import/export logistics, freight forwarding, or supply chain operations.
• Transportation Knowledge: Familiarity with all modes of international shipping—air, ocean, and trucking—and related documentation and Incoterms.
• Compliance Expertise: Strong understanding of customs regulations and trade compliance (U.S. and international).
• Technical Skills: Proficiency in logistics management software, Microsoft Office Suite (Excel, Word, Outlook), and shipment tracking systems.
• Communication: Clear verbal and written communication skills for coordination with clients, vendors, and internal teams.
• Problem Solving: Ability to troubleshoot logistics issues and adapt to changing circumstances effectively.
• Detail-Oriented: High level of accuracy in document preparation and data entry.
• Time Management: Strong ability to manage multiple shipments and priorities in a fast-paced environment.

Preferred Qualifications

• Experience with a freight forwarding or 3PL environment
• Familiarity with U.S. Customs procedures and ACE (Automated Commercial Environment)
• Professional certifications such as Certified Customs Specialist (CCS) or International Import/Export Specialist

Benefits

• 401(k) with company match
• Medical, dental, and vision insurance
• Life insurance
• Paid time off (PTO)
• Paid Federal Holidays
• Friendly, growth-focused work environment

Schedule:

• Monday to Friday
• 8-hour shift

Location Requirement:

• On-site role based in Hazelwood, MO 63042 (must be able to commute)

Inventory and Logistics Coordinator

Klein Marine Systems designs, manufactures, and sells specialized, high performance, marine sonar, and seismic equipment. Our products provide technology for the oceanographic, hydrographic, defense, seismic and security industries. Our portfolio of global companies is known for their consistent, dependable, and trusted brands and services, which add value to our end-user applications and processes.

Klein is a leading supplier of imaging/bathymetry sonar and waterside security systems and is headquartered in Newburyport, MA with regional locations in the U.S., Europe, and Asia. Klein is owned by General Oceans.

The Inventory and Logistics Coordinator is responsible for the accurate management and control of inventory within a manufacturing environment focused on sonar imaging equipment. This role ensures materials are properly received, stored, tracked, and issued to support production, sales, and service. The position plays a critical role in maintaining efficient stockroom operations, supporting work order fulfillment, and enabling on-time shipping of finished goods.

Key Responsibilities

Inventory & Stockroom Management

• Maintain an organized, clean, and efficient stockroom
• Accurately track inventory levels using ERP/MRP systems
• Perform routine cycle counts and participate in physical inventory audits
• Monitor stock levels and flag shortages or discrepancies
• Ensure proper labeling, storage, and handling of sensitive electronic and mechanical components
• Monitor consumables to be sure our minimum quantity levels are maintained

Work Order Processing & Material Kitting

• Review and release work orders for production
• Pick and kit materials required for assembly, service, and manufacturing jobs
• Ensure kits are complete, accurate, and delivered on time to production teams
• Return unused materials to inventory and reconcile discrepancies
• Work closely with Finance team on adjustments made to inventory

Shipping & Receiving Support

• Cross train with our Shipping & Receiving and serve as a backup resource for when that area requires support. This function includes:
• Assist with incoming shipments, verifying quantities and inspecting for damage
• Accurately receive materials into inventory systems
• Coordinate with purchasing and quality teams on any discrepancies or non-conforming materials
• Prepare and package outgoing shipments, including finished goods and spare parts
• Ensure proper documentation, labeling, and compliance with shipping requirements
• Coordinate with carriers to schedule pickups and track shipments

Process Improvement

• Identify opportunities to improve inventory accuracy and workflow efficiency
• Support implementation of best practices in inventory control and material handling
• Maintain documentation and standard operating procedures

Qualifications and Essential Skills

Experience

• 3+ years of inventory, stockroom, or warehouse experience (manufacturing environment preferred)
• Experience using computers and inventory management systems (ERP/MRP preferred)

Skills & Competencies

• Strong attention to detail and organizational skills
• Ability to read and interpret work orders, bills of materials (BOMs), and part numbers
• Proficiency with basic computer applications (e.g., Excel, inventory systems)
• Ability to handle multiple tasks and prioritize effectively
• Strong communication and teamwork skills

Physical Requirements

• Ability to lift up to 50 lbs.
• Standing, walking, and manual handling of materials throughout the day

Klein Marine Systems offers a generous compensation package; benefits begin on date of hire.

• Comprehensive Health, Dental and Vision Plans
• Elective deductions for Flexible Spending Accounts
• Company Paid Life Insurance, Short and Long-Term Disability
• Supplemental Life Insurance, Critical Illness, and Accident coverage
• 401(k) Retirement Savings Plan with employer contribution; Roth IRA option
• Employee referral program
• Paid Holidays
• Generous Flex Paid Time Off account

Are you ready to join our exceptional team?

We are constantly seeking top talent in the fields of Engineering, Sales, Manufacturing Operations, Finance and Accounting, Technology, R&D, Marketing, and Field Operations. At Klein, we take pride in creating a supportive, fair, and inclusive working environment that empowers you to thrive and advance in your career. Rest assured that all qualified applicants will be considered for employment without any discrimination based on race, religion, sex, national origin, age, disability, genetic information, veteran status, or any other factors prohibited by law.

Position Summary

The Warehouse & Logistics Supervisor leads daily warehouse and logistics operations in a fast-paced manufacturing environment, ensuring the efficient flow of raw materials and finished goods to support production schedules and customer deliveries.

This role is responsible for supervising warehouse personnel, managing inbound and outbound logistics, and ensuring accurate inventory management through effective use of ERP/MRP systems. The supervisor also drives operational improvements that enhance productivity, inventory accuracy, and on-time delivery performance.

Working cross-functionally with production, procurement, planning, and customer service teams, the Warehouse & Logistics Supervisor plays a key role in maintaining operational continuity and supporting high-volume customer fulfillment.

Position Responsibilities- Essential

Warehouse Operations Leadership

• Supervise daily warehouse activities including receiving, storage, inventory control, picking, packing, and shipping.
• Lead warehouse personnel through work assignment, training, coaching, and performance management.
• Manage workforce scheduling and resource allocation to support operational priorities and shifting production demands.
• Promote a culture of safety, accountability, and operational excellence across warehouse operations.

Logistics & Transportation Management

• Coordinate inbound and outbound logistics to ensure timely and cost-effective delivery of materials and finished goods.
• Manage relationships with logistics providers, freight carriers, and customs partners for domestic and international shipments.
• Monitor transportation schedules, shipment tracking, and dock capacity to ensure efficient material flow.
• Support freight negotiations and shipping cost optimization where applicable.

Inventory & ERP/MRP Management

• Oversee accurate inventory transactions and material movements within the ERP/MRP system (Microsoft Dynamics 365 preferred).
• Ensure inventory accuracy through cycle counts, audits, and reconciliation activities.
• Investigate and resolve inventory discrepancies, stock shortages, and operational issues.
• Support operational reporting and data analysis to improve warehouse performance and inventory control.

Cross-Functional Supply Chain Coordination

• Collaborate with production, procurement, and inventory planning teams to ensure materials are available to meet manufacturing schedules.
• Coordinate shipment schedules and order fulfillment with customer service and sales teams.
• Serve as a key operational contact for internal stakeholders, suppliers, and logistics partners.

Process Improvement & Operational Excellence

• Monitor warehouse performance metrics to identify inefficiencies and improvement opportunities.
• Drive continuous improvement initiatives focused on productivity, workflow efficiency, and service levels.
• Support the development of standardized processes and scalable warehouse practices.
• Contribute to capacity planning, workflow optimization, and operational process improvements.

Compliance & Safety

• Ensure compliance with company policies, safety regulations, and operational procedures.
• Maintain proper documentation for shipping, receiving, and inventory control activities.
• Promote safe material handling practices and a strong safety culture within the warehouse.

Essential Skills and Experience

• Bachelor's degree in supply chain, Operations, Business, or a related field preferred; a combination of education and relevant industry experience will also be considered.3+ years of experience in warehouse, logistics, or manufacturing operations.
• Experience working with ERP/MRP systems in a manufacturing environment (Microsoft Dynamics 365 preferred).
• Strong analytical and data management skills using Excel or similar tools.
• Experience with Lean Manufacturing, Six Sigma, or process improvement methodologies is a plus.
• Ability to manage multiple priorities in a fast-paced production environment.
• Strong communication, coordination, and problem-solving skills.

Reporting & Management Responsibilities

• Manage a team of 25 members spread across 12 hours.

What Success Looks Like

• Reliable inbound material flow that supports uninterrupted production.
• Accurate inventory visibility and improved inventory control.
• Efficient shipping operations with high on-time delivery performance.
• Streamlined logistics processes that reduce operational friction and cost.

Company Description

Matus International, Inc. is a shipping company with over 15 years of experience specializing in maritime transport of vehicles and general merchandise. With offices in five locations across four countries, the company is a regional leader in its industry. Matus International, Inc. is committed to providing reliable shipping services and building strong relationships with its clients. Join a growing team that values expertise, efficiency, and customer satisfaction.

Role Description

This is a full-time, on-site role for a Logistics Coordinator based in Miami, FL. The Logistics Coordinator will manage daily logistical operations, including organizing and monitoring shipments, analyzing supply chain processes, maintaining accurate inventory records, and collaborating with stakeholders to ensure the timely delivery of goods. Additionally, the role involves providing excellent customer service and addressing inquiries or issues efficiently.

Qualifications

• Strong Analytical Skills to evaluate logistics data and resolve complex challenges
• Excellent Communication and Customer Service abilities to interact with clients, team members, and vendors professionally
• Experience in Inventory Management and Supply Chain Management to oversee and improve operational processes
• Attention to detail with a problem-solving mindset
• Proficiency in relevant software tools for logistics and inventory tracking

YOUR ROLE

Responsible for negotiating with air & ocean carriers (including project and breakbulk) to secure most competitive rate and service as part of overall global ocean core carrier and/or project cargo strategy. Provide rates to internal customers in timely manner. Complete related carrier strategy and tracking projects as required. Models and acts in accordance with our guiding principles and core values.

WHAT ARE YOU GOING TO DO?

• Analyze Request for Quote material from internal customers to determine structure for strategy to support business need.
• Develop strategy and negotiate with carriers to secure most competitive rate for specific trade lanes. Present strategy with industry trend background information to upper management and final rate to upper management for approval.
• Prepare and file contracts internally and with FMC, ensure all applicable steps and back up material is in order.
• Utilize internal systems (rate tables, contract management systems, etc.) to retrieve current and benchmark requests for new rates. Complete carriers spend tracking and global carrier strategy projects in a timely manner.
• Serve as Subject Matter Expert in area of responsibility for relevant industry trends including carrier rate actions, general rate increases (GRIs) and fuel, which influence rates. Integrate carrier supply and demand, competitor actions and other capacity related factors into rate decisions.
• Prepare and update carrier profiles and matrix reports in support of global core and/or project carrier strategy and carrier management.
• Work closely as member of Corporate Team with Business Development personnel.

WHAT ARE WE LOOKING FOR?

• Education and Experience: High school diploma or GED; Bachelor’s Degree in Business Administration, Supply Chain or other related discipline or equivalent combination of work experience and education, and/or completion of the LDP Program, preferred. Minimum 3 to 4 years job related experience. Experience in contract preparation and the requirements for FMC filings. Minimum 3 years industry experience in procurement or sourcing of transport, logistics or supply chain management, preferred.
• Skills: Advanced proficiency in Microsoft Office, internet, web-based and job specific software applications. Strong financial analytical skills with experience in performing quantitative statistical analysis, simulation models, and mathematical models. Proficient in the use of analytical techniques such as statistical probability distribution, correlation, data sampling and relating sets of numbers.
• Characteristics: In-depth knowledge of the respective products line and services. Experienced in strategy development of competitive rates for specific trade lanes. Familiar with internal systems (rate tables, contract management systems, etc.) to retrieve current and benchmark requests for new rates. Demonstrated positive, competitive, confident personality with strongly developed persuasive skills and a customer-focused orientation. Demonstrated skill in effective negotiations.

WHAT DO WE HAVE TO OFFER?

With a genuine culture of recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package with a focus on your wellbeing. This includes competitive Paid Time Off, 401(k), health insurance and an employee benefits platform that offers discounts on gym memberships and a diverse range of retail, travel, car and hospitality brands, including important offerings like pet insurance.

We are a team in every sense, and we support each other and work collaboratively to achieve our goals together.

It is our goal that you will be compensated for your hard work and commitment, so if you’d like to work for one of the top Logistics providers in the world then let’s work together to help you find your new role.

ABOUT TOMORROW

We value your professional and personal growth. That’s why we share plenty of career opportunities for you to thrive within CEVA. This role can be the first step on your career path with us. You can stay in the same job family, find a new family to grow in (an almost limitless number of options) or find your own path. Join CEVA for a challenging and rewarding career.

The Agramont Group of companies is seeking a detail-oriented and proactive Logistics Operations Coordinator to join our operations team in San Diego, CA.

The specific hiring entity will be confirmed at the time of offer.

Key Responsibilities:

• Coordinate inbound and outbound logistics operations, including scheduling and dispatch.
• Resolve transportation, customer service, and import/export-related issues.
• Collaborate with internal departments to streamline logistics processes.
• Maintain accurate records, reports, and performance metrics.
• Supervise or support logistics specialists, planners, or schedulers.
• Monitor and manage quality, safety, and efficiency standards.

Required Skills and Qualifications:

• Bachelor’s degree in business, Supply Chain Management, or a related field.
• Experience in logistics, transportation, or similar industry.
• Bilingual in English and Spanish (Preferred).
• Strong written and verbal communication skills.
• Excellent problem-solving and critical thinking abilities.
• Proven ability to manage time and handle multiple tasks.
• Sound judgment and decision-making under pressure.

Work Schedule:

Monday-Friday: 6:00 am- 2:00 pm (On-Site)

Saturdays: 6:00 am-11:00 am (Remote)

Pay Range: $46,800 - $62,400 / yr

Benefits:

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Paid Time Off
• Paid Holidays
• 401(k)

Join a growing logistics team offering great benefits, career growth, and a supportive work environment.

Pay Range: $85,000.00 - $90,000.00

YOUR ROLE

Support the delivery of strong customer outcomes and commercial performance within the Contract Logistics business. Reporting to the Customer Success Manager, this role oversees day-to-day execution across a portfolio of accounts and provides frontline leadership to Customer Success team members.

The Supervisor plays a key role in ensuring consistent customer engagement, contract compliance, service delivery alignment, and identification of incremental growth opportunities. While not accountable for overall account strategy, this role actively supports renewals, service expansions, and commercial initiatives through disciplined execution and customer advocacy.

Success in this role requires a hands-on leader with strong customer focus, operational awareness, and the ability to coach teams while maintaining strong relationships with customers and internal stakeholders.

WHAT ARE YOU GOING TO DO?

Customer Engagement & Account Management

• Support assigned customer accounts by ensuring consistent execution of customer success activities, service delivery alignment, and issue resolution.

• Maintain regular contact with customer stakeholders to understand operational needs, service performance, and evolving requirements.

• Assist in preparing and participating in customer meetings, performance reviews, and business reviews.• Identify potential risks to retention or service performance and escalate concerns with recommendations to the Manager.

Revenue Support & Opportunity Identification

• Support renewal, upsell, and cross-sell efforts by identifying incremental growth opportunities within assigned accounts.

• Gather customer insights and operational data to support business cases, proposals, and pricing discussions led by the Manager.

• Ensure accurate tracking of account activity, contract milestones, and opportunity pipelines.• Assist with contract amendments and service changes to ensure smooth commercial and operational execution.

Performance & Financial Awareness

• Monitor basic account performance metrics including service levels, volumes, and cost drivers.

• Support the Manager in tracking account health, margin drivers, and performance trends.

• Collaborate with Operations and Finance to ensure data accuracy and issue resolution related to billing, performance, or service scope.

Team Supervision & Development

• Provide day-to-day supervision, guidance, and coaching to Customer Success team members.

• Ensure consistent execution of customer success processes, standards, and best practices.

• Support onboarding, training, and skill development of team members, reinforcing customer engagement and execution discipline.• Monitor individual performance and provide feedback aligned with customer outcomes and team objectives.

Cross-Functional Collaboration

• Work closely with Operations, Solutions Design, and Commercial teams to support customer needs and ensure seamless execution of contracted services.

• Act as a liaison between customers and internal teams to resolve service issues and improve customer satisfaction.

• Contribute feedback and insights to improve customer success processes and tools.

WHAT ARE WE LOOKING FOR?

Education and Experience:

• Bachelor’s degree in Business, Supply Chain, Logistics, or a related field (or equivalent experience).
• 3–5 years of experience in customer success, account management, logistics operations, or a related commercial support role.
• Experience managing customer interactions in a B2B or contract logistics environment preferred.
• Prior experience providing informal leadership, coaching or supervision preferred

Skills & Attributes

Strong customer service mindset with an understanding of commercial and operational drivers.

• Ability to identify issues, recommend solutions, and execute with consistency and follow-through.

• Effective communicator with strong relationship-building skills.• Detail-oriented, organized, and comfortable managing multiple priorities.

• Collaborative team player with emerging leadership capabilities.

Travel - Up to 10–15% travel as required to support customer engagement.

WHAT DO WE HAVE TO OFFER?

With a genuine culture of recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package with a focus on your wellbeing. This includes competitive Paid Time Off, 401(k), health insurance and an employee benefits platform that offers discounts on gym memberships and a diverse range of retail, travel, car and hospitality brands, including important offerings like pet insurance.

We are a team in every sense, and we support each other and work collaboratively to achieve our goals together.

It is our goal that you will be compensated for your hard work and commitment, so if you’d like to work for one of the top Logistics providers in the world then let’s work together to help you find your new role.

ABOUT TOMORROW

We value your professional and personal growth. That’s why we share plenty of career opportunities for you to thrive within CEVA. This role can be the first step on your career path with us. You can stay in the same job family, find a new family to grow in (an almost limitless number of options) or find your own path. Join CEVA for a challenging and rewarding career.

YOUR ROLE

The Ground Product Sr. Manager provides senior operational leadership and strategic direction for CEVA’s ground transportation operations. This position is accountable for end-to-end oversight of service delivery, financial performance, business growth, safety, quality, and operational excellence across multiple facilities and customer contracts. The Sr. Manager partners closely with customers, carriers, and internal cross-functional teams to design effective transportation solutions, strengthen long-term relationships, optimize assets and resources, and consistently deliver profit and performance objectives.

WHAT ARE YOU GOING TO DO?

• Lead the Ground Transportation Product Line with clear strategic direction and disciplined oversight of high-volume domestic logistics and distribution operations.
• Define and execute customer-focused business development strategies aimed at revenue growth, retention of key accounts, and sustainable long-term partnerships.
• Build and maintain strong professional relationships with executive-level customers and transportation providers, while collaborating effectively with CEVA colleagues.
• Provide leadership to operations management teams through coaching, mentoring, talent selection, and professional development within company guidelines.
• Develop and lead business cases to justify capital investments and resource needs, including deployment and allocation of assets required to support operational growth.
• Oversee planning and implementation for the start-up and expansion of new operations, including resource modeling and performance tracking.
• Manage multiple high-volume logistics and transportation facilities, primarily across the Central United States, with full P&L accountability.
• Maximize profitability by ensuring superior customer service, prompt communications, effective issue resolution, and disciplined operational follow-up.
• Oversee the preparation and presentation of management and financial reports, budgets, forecasts, and operational performance reviews to senior leadership.

WHAT ARE WE LOOKING FOR?

Education and Experience

• Bachelor’s Degree in Logistics, Supply Chain, Transportation, Business, or a related field, required. Master’s Degree, strongly preferred. (Equivalent professional experience may be substituted for a degree when the background is directly within transportation or 3PL environments.)
• Minimum 5 to 7 years managing large-scale logistics, distribution, or transportation operations.
• Minimum 5 years in a senior leadership role with experience overseeing multiple, geographically dispersed facilities.

Skills & Characteristics

• Demonstrated success driving revenue growth, retaining strategic customers, and managing profitability across multiple sites.
• Proficiency in Microsoft Office, internet-based tools, and job-specific software applications.
• Strong applied knowledge of domestic logistics and ground transportation operations, including labor planning, carrier management, and performance metrics.
• Advanced understanding of project and program management methodologies with the ability to implement practical, solution-driven strategies.
• In-depth, experience-based expertise managing budgets, EBITDA performance, operational problem solving, and customer service in high-volume logistics settings.
• Excellent planning, time management, collaboration, decision-making, and organizational skills.
• Ability to develop short and long-range operational plans and communicate effectively with diverse audiences, from frontline teams to executive leadership.

WHAT DO WE HAVE TO OFFER?

With a genuine culture of recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package with a focus on your wellbeing. This includes competitive Paid Time Off, 401(k), health insurance and an employee benefits platform that offers discounts on gym memberships and a diverse range of retail, travel, car, and hospitality brands, including important offerings like pet insurance.

We are a team in every sense, and we support each other and work collaboratively to achieve our goals together.

It is our goal that you will be compensated for your hard work and commitment, so if you’d like to work for one of the top Logistics providers in the world then let’s work together to help you find your new role.

ABOUT TOMORROW

We value your professional and personal growth. That’s why we share plenty of career opportunities for you to thrive within CEVA. This role can be the first step on your career path with us. You can stay in the same job family, find a new family to grow in (an almost limitless number of options) or find your own path. Join CEVA for a challenging and rewarding career.