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Facility Location
NATIONAL EEO SVC FACILITY
5405 CYPRESS CENTER DR STE 330
TAMPA, FL 33609-1026
This is NOT a remote position.
Position Information
NON-SCHEDULED DAYS: SAT/SUN
HOURS: 08:00 AM to 05:00 PM EST
BENEFIT INFORMATION: The salary will be based on previous experience, salary history, and current Postal pay policies. We offer excellent benefits including health insurance and annual leave.
Functional Purpose
Reviews and analyzes Equal Employment Opportunity (EEO) complaint files; serves as Contracting Officer's Representative for outsourcing services.
DUTIES AND RESPONSIBILITIES
1. Assigns cases to and coordinates the activities of independent contractors who provide pre-complaint counseling and/or mediation services. Reviews reports for legal sufficiency and authority settlement agreements reached at the pre-complaint counseling stage and monitors compliance with those agreements.
2. Reviews DRS (Dispute Resolution Specialist) Inquiry Report to determine sufficiency for acceptance and dismissal. Processes formal complaints of employment discrimination and related amendments and consolidations for acceptance and dismissal through application of Equal Employment Opportunity Commission regulations and case law. Responds to appeals of final agency decisions dismissing complaints.
3. Assigns cases to and coordinates the activities of independent contractor EEO investigators. Reviews investigative plans, and draft and completed EEO investigations to ensure compliance wtih national quality standards and regulatory timelines.
4. Coordinates and reviews the work of independent contractors preparing draft final Agency decisions on the merits of EEO complaints. Issues final agency decisions on the merits of EEO complaints on behalf of the Postal Service and responds to appeals of these final agency decisions. Reviews decisions issued by EEOC Administrative Judges on the merits of EEO complaints and issues Notices of Final Action, either implementing or appealing those decisions. Assists in responding to appeals of Notices of Final Action.
5. Develops and provides EEO training to EEO service providers, Area, and District personnel. Assists in the development and delivery of training or skills development sessions for newly selected Investigative Services Office) Analysts.
6. Provides guidance and technical advice concerning the EEO complaints process and Postal Service regulations, policies, programs and procedures to independent contractors. Provides guidance concerning EEO issues to Area and District personnel.
7. Interacts as necessary with EEO Compliance and Appeals, the Law Department, postal management, EEOC District and Field Offices, and the EEOC's Office of Federal Operations with respect to the procedures for processing pending EEO complaints.
The United States Postal Service has the following excellent and challenging employment opportunity for highly motivated and innovative individuals. Successful candidates must demonstrate through a combination of education, training, and experience the following requirements:
Requirements
- Knowledge of contracting procedures is sufficient to function as a Contracting Officer Representative.
- Ability to develop and provide EEO training.
- Ability to provide technical advice and assistance to independent contractor Equal Employment Opportunity (EEO) investigators, district, area, and headquarters personnel.
- Ability to analyze data related to EEO complaint processing including trend analysis on case processing time frames, utilizing a computerized database and spreadsheet software.
- Ability to coordinate and oversee the work of EEO service providers including independent contractor EEO counselors, mediators, investigators and final agency decision writers.
- Knowledge of the statutes, regulations, case law, administrative procedures and Postal Service policy pertaining to equal employment opportunity (EEO) complaints sufficient to manage and process informal and formal complaints.
Reimbursement of relocation expenses will NOT be authorized
Qualified applicants must successfully pass a pre-employment drug screening to meet the U.S. Postal Service's requirement to be drug free.
Applicants must also be a U.S. citizen or have permanent resident alien status.
We are a belief system.
We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide.
We work hard, care deeply and reach further to help people uncover their own power to be healthy.
We inspire hope.
We learn, grow, and achieve more
- in our careers and in our communities.
Job Description Summary: This position ensures delivery of evidence-based practice by professional nursing personnel and other staff in designated areas of responsibility.
He/She plans, organizes, directs and evaluates the unit's delivery of evidence-based patient care in a cost-effective manner, providing leadership and clinical management to members of the health care team.
He/She participates in integration of the Nursing Philosophy along with the mission, vision, values, goals and objectives of OhioHealth in unit operations.
Responsibilities And Duties: 50% Patient Care: 1.
Assists the Manager in accountability for ongoing delivery of patient care in area(s) of responsibility; assures application of the nursing process by Registered Nurses in the clinical setting (assessment, planning, implementation and evaluation); assures documentation of patient care in the medical record.
Addresses concerns and resolves problems.
Uses data from various sources to initiate continuous quality improvement within the department/unit.
Coordinates nursing care in collaboration with other healthcare disciplines and assists in integrating services across the continuum of health care.
Ensures nursing practice in a safe environment.
Participates in process improvement activities and root cause analysis investigations.
Assists the Manager with fiscal responsibility at the unit level.
2.
Assists Manager with planning, assessing, implementing and evaluating patient care as appropriate to department/unit.
3.
Assists Manager with planning, reviewing and coordinating staffing time schedules and allocating staff as appropriate for volume and patient care needs.
Assists Manager in daily staffing plans.
4.
Assists Manager to coordinate nursing care with other health care disciplines across the continuum of health care.
25% Operations and Personnel Management: 1.
Maintains daily unit operations including the status of staffing, patient visits and/or admissions, discharges and transfers, serving as a resource to department/unit staff to guide patient care delivery.
2.
Participates in recruitment, selection, retention and evaluation of personnel.
Participates in staff performance via written performance appraisals and disciplinary procedures.
Ensures appropriate orientation, training, competence, continuing education, and professional growth and development of personnel.
Maintains staff records.
3.
Assists manager in planning and contributing to fiscal management of unit by utilizing human and material resources and supplies in an efficient, cost effective manner.
Assists Manager in development and implementation of services.
15% Professional Development and Leadership: 1.
Practices as colleague with medical staff, other members of the interdisciplinary team, and other disciplines to initiate and support collaborative and cooperative clinical management practices.
Actively participates in interdepartmental relationship building.
2.
Contributes to development of self and staff through orientation and continuing education.
Participates in identification of learning needs of staff.
3.
Participates in collection, analysis and use of data for quality and process improvement activities at the unit level.
4.
Provides leadership and clinical management through clinical practice, supervision, delegation, and teaching as delegated by Manager and/or Director.
5.
Facilitates staff attendance at meetings and educational programs; supports staff with shared decision making activities.
Ensures registered nurse participation in decision making at the unit level.
Participates on Shared Governance Councils as a voting member.
6.
Actively participates in hospital committees and decision making.
7.
Continues professional self-development and education.
Maintains professional competencies by attending educational and leadership programs, participation and leadership in professional organizations.
Seeks appropriate professional certification.
8.
Recognizes and assists manager in assessing impact and plan strategies to address diversity, cultural competency, ethics and the changing needs of society.
Ensures delivery of culturally competent care and healthy, safe working environment.
9.
Serves as patient safety coach.
10% Research and Evidence-Based Practice: Supports evidence-based practice by participation and encouraging staff involvement in nursing evaluative research activities at the department level.
The major duties/ responsibilities and essential functions listed above are not intended to be all-inclusive of the duties, responsibilities and essential functions to be performed by associates in this job.
Associate is expected to all perform other duties as requested by supervisor.
Minimum Qualifications: Bachelor's Degree (Required)BLS
- Basic Life Support
- American Heart Association, RN
- Registered Nurse
- Ohio Board of Nursing Additional Job Description: May require advance training in specialty areas.
Specialized knowledge in nursing process and clinical skills.
Demonstrated skills in interpersonal relationships, verbal and written communication and nursing practice standards.
Skills in computer applications as appropriate to area(s) of responsibility.
2-3 years nursing experience in related or similar areas of responsibility.
Previous leadership experience such as precepting, charge role, clinical lead role, mentoring, department committee leadership or facilitation of meetings.
Work Shift: Day Scheduled Weekly Hours : 40 Department Surgery Administration Join us! if your passion is to work in a caring environment if you believe that learning is a life-long process if you strive for excellence and want to be among the best in the healthcare industry Equal Employment Opportunity OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations.
OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law.
Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment5c143e31-5e48-4549-b638-05792d185386
Job Description
Located in one of the most beautiful regions in the United States, St. Helena Hospital was founded in 1878 and has a rich history of innovative medical care. We are comprised of a 151-bed hospital, emergency department and medical offices with centers of excellence in specialty care, including Adventist Heart and Vascular Institute, Coon Joint Replacement Institute, Martin-O'Neil Cancer Center and Behavioral Health units. In the heart of Napa Valley, St. Helena is a charming place, and the quality of life is unsurpassed with outdoor adventure, rejuvenation at luxurious spas, popular restaurants, as well as perfect weekend getaways to San Francisco or the coast.
Job Summary:
Schedules, leads, and coordinates the daily activities of a defined unit on an assigned shift. Oversees the delivery of optimal, safe, quality nursing care and regulatory compliance while providing leadership to staff by being an effective resource, role model, mentor, and change agent for their assigned department. Positively influences the quality and delivery of patient care. Directs and oversees a team of nurses and support staff, ensuring adherence to appropriate federal, state, and local regulations and guidelines, adherence to policies and accepted nursing protocols and procedures. Coordinates services with other patient care units to ensure patient flow and provides direct specialty nursing services and patient care as appropriate. Assists department Manager in accomplishing unit and organizational goals. Supervises and directs the activities of various levels of assigned personnel using both professional and supervisory discretion and independent judgment.
Job Requirements:
Education and Work Experience:
- Bachelor’s Degree in nursing or equivalent combination of education/related experience: Required
- Master's Degree: Preferred
- Five years' technical experience: Preferred
Licenses/Certifications:
- Registered Nurse (RN) licensure in the state of practice: Required
- Cardiopulmonary Resuscitation (CPR) or Basic Life Support (BLS OR HS-BLS OR RQIBLS) certification: Preferred
- Clinical specialty and/or nursing administration certification: Preferred
Facility Specific License/Certifications:
- AHA-BLS or ARC-BLS: Required
Essential Functions:
- Collaborates with entire care team to meet needs of patient and family through continuum of care. Intercedes as a patient advocate. Coordinates nursing care with other healthcare disciplines and assists in integrating services across the continuum of care. Consults with staff to validate their decisions, care plans, patient education, plan and interpretation of hospital policies and procedures, assists staff with prioritization. Proactively addresses patient/family, physician, staff and other team member concerns and focuses on finding solutions and achieving understanding and mutually desirable outcomes. Maintains continuous oversight of the unit and patient’s conditions through making rounds and discussion with nurses and physicians.
- Actively participates in hiring, promotion, and discipline of employees. Assumes responsibility for staffing and scheduling personnel. Completes performance evaluations for all shift employees. Contributes to the professional growth and development of staff on the unit through education. Prioritizes patient care needs/staffing assignments on an ongoing basis, making adjustments as needed to maintain patient safety. Makes assignments based upon competency and experience of the nurse. Provides clinical direction to staff and evaluates the level of care provided by the unit nursing staff.
- Consistently meets all regulatory and hospital requirements. Conducts rounds/audits to ensure compliance with required standards. Communicates findings to Nurse Manager and works together on any corrective actions.
- Provides administrative support to the Nurse Manager.
- Performs other job-related duties as assigned.
Organizational Requirements:
Adventist Health is committed to the safety and wellbeing of our associates and patients. Therefore, we require that all associates receive all required vaccinations as a condition of employment and annually thereafter, where applicable. Medical and religious exemptions may apply.
Adventist Health participates in E-Verify. Visit for more information about E-Verify. By choosing to apply, you acknowledge that you have accessed and read the E-Verify Participation and Right to Work notices and understand the contents therein.
About Us:
Adventist Health is a faith-based, nonprofit, integrated health system serving more than 100 communities on the West Coast and Hawaii with over 440 sites of care, including 27 acute care facilities. Founded on Adventist heritage and values, Adventist Health provides care in hospitals, clinics, home care, and hospice agencies in both rural and urban communities. Our compassionate and talented team of more than 38,000 includes employees, physicians, Medical Staff, and volunteers driven in pursuit of one mission: living God's love by inspiring health, wholeness and hope.
Job Info
365 Health Services is looking for an energetic, motivated, competitive leader that thrives in a team environment. The healthcare industry is one of the fastest growing sectors in the country and this opportunity puts you in the driver seat of a rapidly expanding company that is looking for their next leaders. The Client Services Manager position is ideal for any competitive individual who is looking to challenge themselves and take their career to the next level!
Qualifications For Client Services Manager (CSM)
High integrity
Positive attitude
Excellent communication skills
Solution-oriented
Eager / Competitive
Ability to thrive and collaborate in a fast-paced environment
Bachelor's Degree, preferred
Primary Duties And Responsibilities
-Develops and executes recruitment strategies to attract, screen and hire quality healthcare professionals who meet the office's immediate and projected needs
Utilizes various recruitment tools and methods to source and attract a pool of qualified and diverse candidates
-Responsible for on-call duties during non-business hours and weekends as needed.
Matches and evaluates candidate skills to client and consumer needs through screening and interviewing
-Completes necessary reference checks on candidate's background and work experience
Ensures candidates meet required hiring standards for 365 Health Services and applicable contracts
-Negotiates salary, terms and conditions of employment with candidates, schedules direct care workers and field staff for initial placement and ongoing assignments
-Manages direct care workers and field staff while on assignment: assesses and investigates direct care worker and field staff concerns and issues, and provides performance coaching, counseling and disciplinary action when appropriate
-Maintains regular contact to and develops relationships with active clients, consumers and referral sources to identify current staffing needs and requirements, projected openings, and potential new business opportunities
-Ensure client, consumer and referral source expectations are understood and met while addressing and resolving concerns relating to customer service, caregiver or field staff performance
-Documents candidate, direct care worker, field staff and client correspondence and activities within the system of record
-Incorporates direct care worker and field staff retention strategy into daily routine
-Responsible for learning all functionalities and operations of the branch office, Adheres to and promotes company policies and procedures
-Builds and cultivates relationships with industry contacts to gain industry knowledge, referrals, and business development leads
-Ensures confidentiality of all consumer records and personnel files in accordance with agency and HIPAA guidelines
-Ensures all services, functions, and employee practices are in accordance with Affirmative Action policies and laws
-Responsible for ongoing compliance with all current federal, state and local regulations, company policies and procedures, and reimbursement guidelines
-Must possess the personal characteristics of professionalism and commitment to high standards with a strong work ethic, confidence, creativity, innovation, integrity and stability
-Performs other duties as necessary
Benefits
Health Insurance Packages
Paid Time Off
401K
Schedule
Additional Compensation
Weekly Commission
Weekly On-Call Pay
Bonuses
This role ensures that facilities, safety programs, and support operations are aligned with organizational goals, regulatory requirements, and long‑term sustainability.
The position serves as a key advisor to senior leadership, driving system integration, service excellence, and a safe, high‑quality environment for patients, staff, and visitors.
This position serves as the Safety Officer for BVHS and will lead emergency preparedness and disaster response and will lead and train staff in Hospital Incident Command System (HICS) activities.
JOB DUTIES/RESPONSIBILITIES Duty 1: Own and maintain the system-wide Master Space Planning program, including standards, policies, and decision frameworks across all campuses.
Duty 2: Lead and oversee facility planning and construction initiatives, ensuring projects align with approved scope, timelines, and capital budgets.
Ensure facilities planning decisions support organizational growth, clinical needs, and financial sustainability.
Duty 3: Direct the Facilities Campus Asset Management Plan (CAMP) and long-term Construction, Repair, and Restoration (R&R) plans to prioritize investments and manage asset lifecycle risk.
Duty 4: Serve as the System Safety Officer, accountable for compliance with Joint Commission, OSHA, and all applicable federal, state, and local regulations.
Duty 5: Lead and continuously evaluate the Environment of Care, Life Safety, Emergency Management & Preparedness, and Disaster Response programs, ensuring policies remain current and audit ready.
Provide leadership as chair to the Safety Committee and Disaster Preparedness Committee.
Duty 6: Actively identify, assess, and resolve safety risks, incidents, and regulatory gaps with urgency and follow through.
Duty 7: Serve as executive lead for the Hospital Incident Command System (HICS), including planning, drills, real time activation, and post event review.
Train leaders and staff on emergency roles, command structure, and response expectations.
Duty 8: Provide strategic oversight and leadership for Facilities Maintenance, Environmental Services, Central Transport, Security, and other assigned support functions (e.g., Food & Nutrition, as applicable).
Ensure all departments operate in compliance with regulations, internal policies, and service standards.
Promote operational consistency and best practices across departments and campuses.
Duty 9: Ensure ongoing training, education, and competency development for staff to improve performance, safety, and career growth.
Foster a culture of service excellence within all areas of responsibility.
Drive associate engagement results, holding leaders accountable for outcomes compared to internal and external benchmarks.
Duty 10: Create and sustain an environment that supports high service excellence and patient experience scores.
Reinforce service standards through leadership presence, performance expectations, and continuous improvement.
Duty 11: Develop, manage, and achieve operating budgets for all assigned departments.
Partner with executive leadership to align departmental spending with organizational financial strategies.
Duty 12: Apply structured decision-making models that integrate planning, analysis, resourcing, and timely execution.
Identify operational needs and design solutions that balance departmental priorities with system wide objectives.
Duty 13: Collaborate closely with clinical, administrative, and operational leaders to support a seamless continuum of care.
REQUIRED QUALIFICATIONS Undergraduate degree required in related field and/or significant related job experience.
Demonstrated knowledge and/or experience in Facility Services, Environmental Services, as well as OSHA and Joint Commission environment of care and safety/security protocols.
Experience designing, developing, and implementing innovative programs to meet business goals, with strong strategy and execution skills, with prior space planning experience preferred.
Strong ability to analyze and diagnose conflicts and problems and create and implement business solutions.
Strong leadership skills, including the ability to collaborate with all levels of the organization.
Ability to transform departments with a solutions-based approach to problem solving.
Demonstrated knowledge of federal, state, and local regulations and accrediting organization standards in all areas of responsibility A valid driver's license is required (if you do not have a valid Ohio driver’s license you must obtain one within 30 days of your residency in the state).
You must also meet BVHS's company fleet policy and insurance company requirements, and any other requirements that may be required to operate a vehicle.
Positive service-oriented interpersonal and communication skills required.
PREFERRED QUALIFICATIONS Master’s degree in a related field PHYSICAL DEMANDS This position requires a full range of body motion with intermittent walking, lifting, bending, squatting, kneeling, twisting and standing.
The associate will be required to walk for up to one hour a day, sit continuously for six hours a day and stand for one hour a day.
The individual must be able to lift twenty to fifty pounds and reach work above the shoulders.
The individual must have good eye-hand coordination and fine finger dexterity for simple grasping tasks.
The individual must have excellent verbal communication skills to perform daily tasks.
The associate must have corrected vision and hearing in the normal range.
The individual must be able to operate a motor vehicle for business travel and community involvement.
· Need to Speak French Job Responsibilities: · Ensures the resolution of complex and high-priority customer issues, coordinating with internal teams to deliver comprehensive and timely solutions.
· Utilizes advanced analytics to monitor and evaluate agent performance, preparing detailed reports to drive data-informed decision-making and coaching.
· Possesses the ability to remove entitlement roadblocks when the quotes team is not available and assists customer service manager with agent feedback and coaching.
· Coordinates with workforce management on agent tardies and absences and uses knowledge, tools, and applications simultaneously to quickly connect care providers with solutions.
· Analyzes and interprets customer feedback to identify systemic issues, recommending strategic improvements to enhance overall service quality, working under limited supervision.
· Develops and implements advanced troubleshooting procedures for challenging technical problems, ensuring effective and efficient resolutions.
· Provides support to customers on a range of sophisticated product and service inquiries, leveraging in-depth knowledge and experience.
· Utilizes advanced analytics to monitor and evaluate service metrics, preparing detailed reports to drive data-informed decision-making.
· Executes training programs for both customers and internal teams, focusing on complex service issues and advanced product features.
· Reviews and validates high-impact service requests and orders, ensuring precision and accuracy in processing and execution.
· Executes customer experience initiatives by proactively identifying and addressing potential service gaps and areas for improvement.
· Guides junior team members, providing advanced training and support to develop their skills and improve their handling of complex issues.
· Drives continuous improvement efforts by leading initiatives to refine service protocols, integrate new technologies, and enhance customer interactions.
Minimum required Education: High School Diploma, Vocational Education Minimum required Experience: Minimum 2 years of experience in Customer Success, Customer Service, Customer Support or equivalent.
Minimum required Certification: N/A Preferred Skills: Preferred Education: Bachelor's Degree or equivalent Preferred Experience: 3-5 years of Customer Service experience Preferred Certification: N/A Skills: Data Analysis & Interpretation, Root Cause Analysis (RCA), Troubleshooting, Customer Relationship Management (CRM) Software, Microsoft Office, Data Entry, Documentation & Reporting, Administrative Support, Escalation Management, Customer Response Management, Customer Satisfaction Techniques, Customer Service Software, Technical Support
About the Company
University Of Montana- Missoula, Montana
Relocation assistance or Housing assistance may be available
About the Role
This role will report on-site. The Director of Student Account Services oversees the Student Account Services functions of the University of Montana, including the payment phase of the registration process and application of all financial aid which requires experience administering student accounts and knowledge of FERPA. The Director of Student Account Services develops and implements policy regarding student accounts and is responsible for all areas of the University's Student Accounts Receivable system. As a critical integrated service area of the University, the Director of Student Accounts position requires working cooperatively and collaboratively with many various personnel and departments across the University of Montana to maximize a positive student experience, financial performance, creativity, and problem solving, to achieve the best possible results.
Responsibilities
- The Director of Student Account Services manages Student Accounts, Student Accounts Receivable Collections, Cashiering, and other Accounts Receivable functions and interacts with students, faculty and other employees as well as external funding entities to help ensure procedures are streamlined, efficient and meet university standards.
- Collaborates with financial aid, registrar and other offices to resolve issues with student accounts in a timely fashion, especially during high volume times of the year.
- Works in conjunction with financial aid with the Return of Title IV funds for federal financial aid funds, and ensuring student refunds are accurate and timely and in accordance with all local, state and federal regulations.
- Reviews financial accounting reports to ensure accuracy and timeliness of student account transactions; oversees the student appeal process (including updates to student accounts); monitors student account charge-offs and oversees activities with the student account payment plans.
- Responsible for hiring, disciplinary actions, mentoring, evaluating and supervising the Associate Director of Student Accounts, Student Accounts Specialists and Treasury Staff. Additionally, The Director of Student Account Services provides oversight and leadership for their employees. The Director of Student Account Services evaluates performance of the individuals supervised, as well as the team as a whole.
- The Director of Student Account Services is responsible for the following supervisory, policy and other responsibilities:
- Supervising and reviewing the functions related to the cash receivables of the University including, but not limited to, student accounting and third party payment transactions;
- Supervising and reviewing the function and performance of staff and activities within Student Account Services;
- Assists with the development and implementation of policies and procedures;
- Supervising the certification of students who qualify for legislatively established tuition and fee exemptions;
- Reconciling general ledger accounts that include student receivables;
- Supervising the daily operation of bank deposits;
- Ensuring employees are trained in the areas of student financials and accounts receivable/billing processing;
- Coordinating with external cash processing vendors on student payment plans and preparing reconciliation to student receivables;
- Preparing and discussing employee reviews and planning;
- Assist in the preparation of various financial reports and statements;
- Other duties as assigned by supervisor.
Qualifications
- Bachelor's degree in business, finance or related field;
- 3-5 years or more years of experience at a similar institution of higher education;
- Management and supervisory experience in a finance/customer service environment;
Required Skills
- Knowledge of complex integrated enterprise resource management software such as Ellucian/Banner Finance, Ellucian/Banner Student, and other Ellucian products to produce accurate billing statements and provide excellent student support;
- Knowledge and experience with ECSI loan servicing system;
- Knowledge of PC software (Word, Excel, Access, Outlook, PowerPoint) Including advanced Excel skills, such as Vlookup, Index, Pivot Tables;
- Experience with an third-party payment tool, such as Touchnet or Nelnet ePayment;
- Experience with implementing student retention strategies;
- Knowledge of IRS rules to supervise/generate and distribute form 1098-T to students.
Preferred Skills
- Aptitude for interpreting and communicating financial data to individuals from a non-financial background;
- Successful experience managing multiple projects and priorities proactively;
- Analytical and problem solving skills;
- Proficient in preparing, formatting, and reviewing business correspondence and reports, including publicly published materials (i.e. website, catalog);
- Possess highly developed interpersonal, communication, presentation and organizational skills and the ability to draw from experience in creating creative solutions to meet the University's objectives and serve students while maintaining compliance with applicable rules and regulations;
- Ability to treat sensitive information with discretion, demonstrate tact and diplomacy possess excellent negotiation skills, and be able to make decisions supported by policy;
- Highly developed ability to prioritize and arrange job assignments;
- Excellent analytical and problem solving skills;
- Proficient in oral and written English communications;
- Ability to work independently and meet deadlines or as part of a team, and be adaptable to changing job requirements and deadlines;
- Student-centered focus and work ethic;
- Ability to actively foster a respectful, positive work environment that welcomes all persons;
- Demonstrated interest in developing financial literacy skills among students.
Pay range and compensation package
$100,000-$110,000
Equal Opportunity Statement
The University of Montana is an equal opportunity employer. UM does not discriminate against any applicant on the basis of protected class status as described in UM’s non-discrimination policy and any applicable law. Reasonable accommodations are provided in the hiring process for persons with disabilities. For example, this material is available in alternative format upon request. Qualified candidates may request veterans’ or disabilities preference in accordance with state law.
Ability to assist in special projects.
What is expected (essential functions): Proficient in ALL phone and work request dispatch responsibilities.
Ability to fill in for CR 1's on any shift.
Monitors environmental alarms: doors, gates, parking lot intercoms & CCTV.
Assists with the workflow and assignments for patient transporters.
Leads or participates in projects in support of the department.
Responsible for providing feedback to leadership regarding ways to improve processes, increase efficiencies, and to maximize the performance of the department.
Expectations listed are intended to describe essential functions only and management retains the right to reassign duties & responsibilities to this position at any time.
Performs all position appropriate duties as required in a competent, professional, and courteous manner.
Knowledge, skills and abilities: Ability to handle difficult situations; providing conflict resolution if necessary.
Excellent customer service skills.
Ability to read and write in the English language.
Proficiency with the Microsoft Office Suite of software.
Ability to comprehend instructions, correspondence, memos, and other forms of verbal and written communications.
Ability to be successful in a stressful, fast-paced environment.
Education: H.S.
Diploma/GED Equivalent.
Experience: 1+ year experience required.
Location: Rochester NY 14623
Duration: 6 months
Schedule: 8am to 5pm
Job Description:
We are seeking a customer-centric, detail-oriented professional who will thrive in a fast-paced environment while demonstrating communication and problem-solving skills.
Job Responsibilities:
- Deliver quality customer service to clients via phone, e-mail, chat, and other modes of communication including documentation of all interactions.
- Timely follow up on outstanding items to ensure resolution of issue in alignment with the Client's Service Level Agreement (SLA).
- Develop and maintain working knowledge of Clients products, policies, and procedures.
- Maintains prioritization and organization of assigned tasks with a significant focus daily, time-sensitive duties.
- Responsibilities may vary based on assignment and may include internal or external client support, completion of payments and filings, assisting clients with tax agency account registrations or related tasks, tax notice research through resolution, data entry, spreadsheet creation, and data verification.
- May use systems such as HRIS, Oracle, MasterTax, Prism, Salesforce, BNA, ClientSpace, and Microsoft Office products; existing knowledge is helpful but not required.
- Demonstrate Clients values of integrity, service, innovation, partnership, accountability, and respect.
- Other duties as assigned.
Qualifications:
- High School graduate or equivalency.
- 2+ years of working experience.
- Payroll or tax experience preferred.
- Attention to detail with focus on accuracy, completeness, and timeliness.
- Strong written and verbal communication skills.
- Ability to manage multiple systems and tasks simultaneously.
- Excellent customer service and interpersonal skills.
- Ability to work independently and prioritize in a high-volume, deadline-driven environment.
- Familiarity with online knowledge bases and research tools.
Location : Central State Hospital - 10510 LaGrange Road, Louisville, KY 40223
Schedule : Full time schedule. Days may vary, 6:00 am - 6:30 pm. Must be able to work every other weekend and some holidays. More details upon interview.
Requirement : At least 1 year of food service experience required. Healthcare experience preferred.
Pay Range : $19.00 per hour to $23.00 per hour
Culinary Services Group (CSG) is a top 50, fast-growing food service management company serving senior care, hospital, and behavioral health communities. We’re rooted in the belief that empowering our teams leads to exceptional service and better outcomes for those we serve. At CSG, you’ll be part of a collaborative culture built on integrity, where your contributions are valued and growth, development, and impact are part of every role.
Job Summary
Patient Services Leads are responsible to coordinate patient meal service and special requests and needs for the Patient Dining Program. Ensure that Patient Dining Associates are adequately trained and that units are properly staffed to provide service. They are a huge part of creating a culture of comfort and compassion in the healthcare environment, taking care of patients’ special requests and nutritional needs.
Essential Duties and Responsibilities:
Oversees systems and processes to ensure that the strategic and operational objectives of the Patient Dining Program service are accomplished.
Supervise Patient Dining Associates and ensure they provide services that include helping patients make menu selections, assemble, and deliver/pick-up their meal trays.
Work with the caregivers and culinary team to determine menu alternatives for patients with food allergies and sensitivities; cultural, ethnic and religious preferences; or when a patient inquires about additional selections.
Interacts with nursing and evaluates on a daily basis patient meal selection, tray completion, tray delivery and tray retrieval process.
Is responsive to patients' needs at all times. Communicate problems or concerns with patients to appropriate personnel in a timely manner, following department procedures.
Assist dietitians, such as helping monitor patients who cannot eat food through their mouth, are on liquid diets or have a specific calorie count to manage.
Adhere to facility confidentiality and the patient’s rights policy as outlined in the facility’s Health Insurance Portability and Accountability Act (HIPAA) policies and procedures.
Complies with regulatory agency standards, including federal, state and JCAHO.
Follow Hazard Analysis Critical Control Point (HACCP) guidelines, a prevention based food safety system for meal assembly and distribution.
Comply with federal, state and local health and sanitation regulations, as well as department sanitation procedures.
Complete all daily, weekly or monthly reports as outlined in the Morrison Healthcare policies and procedures.
Conduct daily associate team meetings following Morrison’s branded GR8 Start Meeting guidelines and template.
Performs other duties as assigned.
Qualifications:
Ability to communicate and read documents such as safety rules, procedure manuals, and operation and maintenance instructions.
Aptitude for effectively operating hospital’s admission, discharge and transfer (ADT) system, and other computer-based systems, which manage patient care records.
The associate must occasionally lift and/or move up to 100 pounds, as well as maneuver and push food delivery carts. Reasonable accommodations can enable qualified individuals with disabilities to perform these essential functions.
BENEFITS FOR OUR TEAM MEMBERS
Full-time and part-time positions offer the following benefits to team members: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
Full-time positions also offer the following benefits to team members: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs
Team Members may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.
Services Group (CSG) is an equal opportunity employer. At CSG, we are committed to treating all Applicants and Team Members fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.
Applications are accepted on an ongoing basis.
Application Deadline: applications are accepted ongoing until all openings are filled for this position. If an applicant is declined due to the position being filled, they may still be considered for future opportunities and are always welcome to reapply.
