Integreon Managed Solutions Location Jobs in Usa

23,533 positions found — Page 5

Business Solutions Manager
✦ New
Salary not disclosed
Philadelphia, PA 1 day ago

Business Solutions Manager Overview:

This role focuses on opportunity intake, portfolio transparency, resource coordination, and executive reporting, ensuring leadership has the insights needed to make informed decisions.

By strengthening portfolio systems, financial visibility, and governance readiness, the BSM helps create the structure and clarity that enables delivery teams to operate efficiently and successfully.


Key Responsibilities

Portfolio & Opportunity Management

  • Lead early-stage opportunity intake and evaluation, including development and review of Initial Project Assessments (IPAs).
  • Manage and maintain opportunity and demand data within enterprise portfolio management tools (e.g., Clarity or similar PPM platforms).
  • Coordinate the development of Rough Order of Magnitude (ROM) estimates in partnership with business and delivery stakeholders.
  • Maintain portfolio-level visibility across initiatives, demand, and capacity to support strategic planning and prioritization.

Financial & Resource Management

  • Coordinate project manager and business analyst resource requests in collaboration with Enterprise PMO teams.
  • Perform portfolio-level financial analysis, including forecasting, budget tracking, and funding scenario modeling.
  • Support annual planning cycles, mid-year cost reviews, and year-end financial close activities.
  • Provide financial insights that inform prioritization decisions, trade-offs, and change control discussions.

Reporting & Governance

  • Develop and maintain executive-level reporting, including Agile and portfolio performance dashboards.
  • Ensure initiatives meet governance readiness standards prior to entering approval or decision forums.
  • Partner with stakeholders to improve data quality, transparency, and consistency across portfolio reporting tools.
  • Facilitate portfolio governance meetings and support executive decision-making forums.

Stakeholder Collaboration

  • Serve as a key liaison between business leaders, Business Solution Partners, Enterprise PMO, and delivery teams.
  • Provide guidance on prioritization, funding strategies, resource allocation, and portfolio impacts.
  • Promote consistent adoption of enterprise portfolio management and governance practices.


Required Qualifications

  • Bachelor’s degree in Business, Finance, Information Systems, or a related field, or equivalent professional experience.
  • Experience in portfolio management, PMO operations, financial analysis, or enterprise program delivery environments.
  • Strong analytical skills with the ability to translate complex data into clear, executive-level insights.
  • Experience with portfolio management or financial tracking tools (e.g., Clarity or other PPM platforms).
  • Demonstrated ability to build relationships and influence stakeholders without direct authority.


Preferred Qualifications

  • Experience within healthcare, insurance, or other highly regulated enterprise environments.
  • Familiarity with Agile delivery frameworks and portfolio reporting practices.
  • Prior experience supporting enterprise planning cycles or governance forums.
Not Specified
ServiceNow ITSM Pro and ITOM Technical Solution Architect
Salary not disclosed
Jacksonville, FL 3 days ago
Role: ServiceNow ITSM Pro and ITOM Technical Solution Architect

Duration: 6 months with potential for extension/conversion

Location: 100% Remote

ServiceNow ITSM Pro and ITOM Technical Solution Architect

We are seeking a highly skilled and experienced ServiceNow ITSM Pro and ITOM Technical Solution Architect to join our team. The successful candidate will have hands-on experience with ServiceNow ITSM Pro and ITOM platform and will be responsible for designing and implementing the overall architecture and technical solution for our ITSM Pro and ITOM platform.

Credentials: Required

* ServiceNow Certified System Administrator (CSA)

* ServiceNow Certified Implementation Specialist (CIS) - ITSM Pro and ITOM

Nice to have:

* ITIL Foundation Certificate in IT Service Management

* ITIL Intermediate Certificate in Service Design

* ITIL Intermediate Certificate in Service Transition

Required Experience:

5+ years of related work experience or equivalent combination of transferable experience in Technology application design and development

5+ years of work experience designing systems/applications architecture on progressively complex IT projects.

Required Education:

Related Bachelor's degree in an IT related field or relevant work experience

Key Responsibilities:

1. Develop and implement ITSM Pro and ITOM solution architecture, design, and configuration, with hands-on experience in ServiceNow platform

2. Ensure solution meets business needs, is scalable, secure, and cost-effective, with a focus on delivering high-quality solutions

3. Collaborate with stakeholders to gather requirements and define solution scope, with excellent communication and interpersonal skills

4. Design and implement ITSM Pro processes, workflows, and integrations (Incident, Problem, Change, Service Request, etc.), with hands-on experience in ServiceNow ITSM Pro

5. Design and implement ITOM processes, workflows, and integrations (Discovery, Orchestration, Event Management, etc.), with hands-on experience in ServiceNow ITOM

6. Develop and maintain technical documentation, including solution designs and architecture diagrams, with excellent technical writing skills

7. Provide technical guidance and support to junior architects and implementation team members, with a focus on knowledge sharing and team collaboration

8. Ensure solution aligns with ITSM and ITOM best practices and ServiceNow guidelines, with a focus on delivering high-quality solutions

Hands-on Experience:

* 3+ years of hands-on experience with ServiceNow ITSM Pro and ITOM platform

* Experience with ServiceNow configuration and customization

* Experience with ITSM and ITOM processes and best practices (ITIL, etc.)

* Experience with integration with other ServiceNow modules (CMDB, Asset Management, etc.)

* Experience with IT architecture and design principles

* Experience with scripting languages (JavaScript, etc.)

* Experience with data modeling and database design

Technical Expertise:

* ServiceNow ITSM Pro platform (Incident, Problem, Change, Service Request, etc.)

* ServiceNow ITOM platform (Discovery, Orchestration, Event Management, etc.)

* ITSM and ITOM processes and best practices (ITIL, etc.)

* ServiceNow configuration and customization

* Integration with other ServiceNow modules (CMDB, Asset Management, etc.)

* IT architecture and design principles

* Scripting languages (JavaScript, etc.)

* Data modeling and database design

Leadership and Collaboration:

* Serve as a technical advisor and subject matter expert for ITSM Pro and ITOM solutions

* Collaborate with cross-functional teams to resolve technical issues and implement solutions

* Provide technical guidance and mentorship to junior architects and implementation team members

* Facilitate design and implementation of flexible, scalable, and cost-effective solutionsPosition is offered by a no fee agency.
Not Specified
QE Solution Architect
🏢 Coforge
Salary not disclosed
Houston, TX 2 days ago
  • Role: QE Solution Architect
  • Skills: GHCP (GitHub Copilot), Azure OpenAI, AI-based test generation
  • Experience: 14 + Years.
  • Location: Houston TX.


Role Summary

We are seeking an AI-Driven Quality Engineering (QE) Solution Architect to lead the design and rollout of next‑generation, AI-enabled QE solutions powered by platforms such as GitHub Copilot (GHCP), Azure OpenAI, and intelligent automation toolchains. This role will drive RFP/proposal solutioning, lead strategic AI pilots, and deliver tangible quality, velocity, and cost benefits that accelerate client adoption of AI across the account. The architect will work closely with Sales, Delivery, DevOps, and Enterprise Architecture to position differentiated, automation-first QE solutions and enable account mining.


Key Responsibilities:

1. AI-Enabled QE Solutioning (Primary Charter)

  • Architect AI-first QE solutions leveraging GHCP, Generative AI, ML-based defect prediction, autonomous test generation, and intelligent test data creation.
  • Define AI use cases across the entire QE lifecycle—test design automation, risk-based optimization, impact analytics, and continuous validation.
  • Build reusable AI accelerators, prompts, copilots, templates, and solution kits to differentiate QE offerings.
  • Evaluate and recommend best-fit AI/QE platforms for client ecosystems including GHCP, Azure OpenAI, Selenium, Playwright, Tricentis, Katalon, and cloud-native DevOps stacks.
  • Establish governance for responsible AI usage in QE.


2. Strategic Projects, Pilots & Account Mining

  • Lead AI pilots and proof-of-value (PoV) initiatives to demonstrate measurable impact—cycle time reduction, automation uplift, defect leakage reduction, and cost efficiency.
  • Drive cross-account AI adoption by identifying areas for modernization, automation, and AI-led productivity improvements.
  • Shape new opportunities within accounts through strategic programs, capability showcases, and client workshops.
  • Develop account-specific AI roadmaps, maturity models, and transformation charters.


3. Solutioning & Pre-Sales Leadership

  • Own QE solutioning for RFPs, RFIs, and proposals, including estimation, delivery models, staffing, and differentiators.
  • Create compelling value narratives highlighting AI-enabled acceleration, automation efficiency, and quality cost reduction.
  • Represent QE in orals, client demos, and AI capability walk-throughs.
  • Build scalable solution blueprints that integrate functional, automation, performance, security, data, and AI-driven validation.


4. Quality Engineering Leadership

  • Provide architectural direction across Functional QA, UI/API automation, Performance, Security, and AI-led QE.
  • Recommend enterprise-grade QE toolchains optimized for ERP, CRM, API-led, and cloud-native digital ecosystems.
  • Drive QE modernization by introducing self-healing automation, autonomous test generation, shift-left testing, and DevOps‑integrated quality gates.


5. Collaboration, Governance & Delivery Alignment

  • Work with Delivery, DevOps, Engineering, and Enterprise Architecture to ensure solution feasibility and adoption.
  • Ensure seamless transition from solution to delivery including guardrails, scope clarity, and quality governance.
  • Align solutions with organizational cost models, margin expectations, and client value realization frameworks.


Required Skills & Experience

  • 12–15 years in QE; 3+ years in QE Architecture, AI-led QE, Solutioning, or Pre-Sales.
  • Strong expertise with GHCP (GitHub Copilot), Azure OpenAI, AI-based test generation, and enterprise automation frameworks.
  • Demonstrated experience leading client-facing AI pilots/PoVs.
  • Ability to create high-quality proposal content—estimates, assumptions, solution writeups, value metrics.
  • Excellent communication, storytelling, and stakeholder influence skills.
  • Experience working with bid teams and large transformation programs.


Preferred Skills / Certifications

  • Experience with AI/QE in ERP (SAP/Oracle/NetSuite), CRM, MuleSoft/API-led integrations, and cloud modernization programs.
  • exposure to performance engineering, application security, and DevOps pipelines.
  • Certifications: ISTQB, Agile, AWS/Azure, DevOps, GitHub, or AI certifications.
Not Specified
Salesforce Presales Solution Consultant
✦ New
Salary not disclosed
Tampa, FL 1 day ago

About Convene Inc.

Convene, Inc. is a Tampa based, award-winning technology services organization with offices and resources throughout the US, Mexico, and India. We have successful, referenceable customers, competitive benefits, and high-growth opportunities.


The Role

This is not a demo-only role.

You'll sit at the intersection of sales, delivery, and strategy—owning how Salesforce solutions are shaped, positioned, and scoped during the sales cycle.

You'll partner closely with sales and delivery teams to lead discovery, design solutions, and build trust with clients—ensuring we win work that we can deliver successfully.


What You'll Do

  • Lead discovery sessions to understand client needs, challenges, and goals
  • Design scalable Salesforce solutions across Sales, Service, and/or Experience Cloud
  • Translate business requirements into clear solution approaches and architectures
  • Support deal strategy, scoping, and solution positioning alongside sales
  • Deliver tailored demos, workshops, and solution walkthroughs
  • Ensure alignment between presales commitments and delivery capabilities
  • Contribute to reusable assets, playbooks, and solution frameworks


What We're Looking For

  • 5+ years of Salesforce experience in consulting, solutioning, or presales
  • Strong knowledge of Salesforce platform capabilities and architecture
  • Experience designing end-to-end solutions (not just features)
  • Ability to lead discovery and communicate effectively with both business and technical stakeholders
  • Strong storytelling and presentation skills
  • Experience working in a Salesforce partner or consulting environment
  • Salesforce certifications (Admin, Platform App Builder, Sales/Service Cloud Consultant, etc.)
  • Multi-cloud implementation experience
  • Familiarity with integrations and enterprise architecture
  • Experience working with nearshore or distributed delivery teams


Why Convene

  • High-impact role shaping a growing Salesforce practice
  • Direct collaboration with leadership—no siloed presales structure
  • Focus on quality deals and real outcomes, not volume selling
  • Flexible, fast-moving environment with room to build and influence


What Success Looks Like

  • Clear, realistic scopes aligned with delivery
  • Increased client trust early in the sales cycle
  • Scalable, repeatable solution patterns
  • Proposal win rate
  • Salesforce consulting revenue growth
  • Client confidence in pre-sales phase
  • Contribution to pipeline expansion
Not Specified
Business Development Representative – Healthcare Solutions
Salary not disclosed
Stamford, CT 2 days ago

Company Description

TouchCare is a healthcare concierge service dedicated to simplifying the complexities of health insurance and the healthcare system. By assigning each member a personal assistant, TouchCare helps resolve billing issues, coordinate with providers, and save individuals time and money. Committed to providing a healthier understanding of healthcare, TouchCare makes navigating healthcare more convenient and stress-free for its users.

Our Sales and Marketing teams play a critical role in expanding TouchCare’s impact and that’s where you come in.

The Role

We’re looking for a motivated, strategic, and people-oriented Broker Development Representative (SDR/BDR) to join our growing team. In this role, you’ll be at the forefront of TouchCare’s growth — driving top-of-funnel activity, building meaningful broker relationships, and converting leads into high-value opportunities for our sales organization.

This is an ideal opportunity for someone who thrives in a fast-paced environment, enjoys consultative conversations, and wants to make a measurable impact on company growth.

What You’ll Do

Prospecting & Lead Generation

  • Identify and engage net-new brokers through cold calling, email, social media, and industry events
  • Qualify marketing-qualified leads (MQLs) and convert them into sales-qualified leads (SQLs)

Qualification & Discovery

  • Conduct initial outreach to assess interest, fit, and opportunity potential
  • Uncover broker pain points and determine alignment with TouchCare’s solutions

Demo Scheduling & Handoffs

  • Schedule discovery meetings (“demos”) between qualified brokers and Sales Success Consultants (SSCs)
  • Collaborate on messaging and meeting preparation to ensure seamless handoffs

Lead Nurturing & Relationship Management

  • Maintain ongoing engagement with SQLs who are not yet ready to meet
  • Re-engage dormant broker relationships and keep TouchCare top of mind

Business Intelligence & Insights

  • Capture and share broker feedback and market insights with Sales and Marketing
  • Track all outreach, engagement, and activity in the CRM for visibility and alignment

Cross-Functional Collaboration

  • Partner closely with Sales and Marketing to align outreach strategies and optimize broker engagement
  • Share feedback and collaborate on campaigns, events, and outreach initiatives

Revenue Contribution

  • Drive qualified pipeline and support company growth by fueling sales with high-quality leads
  • Contribute directly to TouchCare’s revenue by generating SQLs that result in $200K+ in new annual revenue
  • Track performance against KPIs and continuously identify opportunities to improve conversion rates

Who You Are

  • A confident, consultative communicator who can clearly articulate value, overcome objections, and build trust
  • A self-starter with 2–5 years of sales or business development experience (B2B preferred)
  • Experienced across the full sales funnel — from prospecting and qualification to booking meetings
  • Comfortable using CRM systems (Salesforce preferred) and tracking performance metrics
  • Skilled at researching accounts, identifying decision-makers, and crafting personalized outreach
  • Highly organized with the ability to manage multiple priorities and calendars
  • Passionate about helping people, building relationships, and making a real impact
  • Motivated by goals and performance metrics, with a track record of meeting or exceeding targets
  • Experience in the benefits, HR, or employee healthcare space is a strong plus

Why Join Us?

  • Professional Growth: Gain exposure to diverse accounting functions and portfolio company
  • management.
  • Collaborative Environment: Work closely with a supportive team that values your contribution.
  • Fast-Paced & Rewarding: No two days are the same in our deadline-driven, high-energy office.


Location: Stamford, CT Work Style: In-Office


Not Specified
BIS Internal Solutions Developer - Power Platform
Salary not disclosed
Sanford, FL 3 days ago

Overview

We are looking for a technically strong, business-minded developer to design, build, and maintain internal applications and automations that improve how our team’s work. This role supports business processes, data, and technology and plays a key role in modernizing workflows across the organization. This role is suited for a strong mid-level to senior developer who can work independently while collaborating closely with team members and stakeholders.

While Microsoft Power Apps and Power Automate are core tools today, this role goes beyond low-code development. The ideal candidate brings strong fundamentals in application design, data flow, and user experience, with the ability to build scalable, secure, and well-documented solutions that can grow with business.


Key Responsibilities

  • Design, build, and maintain end-to-end internal business applications using Microsoft Power Apps and related technologies.
  • Develop business logic and workflow automation using Power Automate, integrating with internal and external data sources including Dataverse, SharePoint, SQL databases, and third-party APIs.
  • Partner with stakeholders and leadership across multiple departments to understand business processes, gather requirements, and translate needs into practical, scalable technical solutions.
  • Design secure, role-based solutions with appropriate permissions, governance controls, and environmental strategies following Power Platform ALM best practices.
  • Ensure applications are well-structured with clean data flow, clear separation of logic, and thoughtful handling of edge cases and exceptions.
  • Monitor, enhance, and support existing applications and automations to improve reliability, performance, and user adoption over time.
  • Produce clear and thorough documentation covering business requirements, technical design, data structures, workflows, and known constraints.
  • Contribute to and follow established development standards, templates, and best practices to ensure solutions are consistent, maintainable, and easy for other developers to support or extend.
  • Provide technical guidance and information sharing with the team and collaborate on problem-solving with less-experienced developers.


Technical Requirements (Must Have)

  • Hands-on experience building and maintaining custom, end-to-end applications using Power Apps.
  • Strong experience developing business logic and workflows using Power Automate.
  • Experience integrating multiple data sources, including Dataverse, SharePoint, SQL databases, and external APIs.
  • Ability to design secure, role-based solutions with an understanding of Power Platform governance, environments, and ALM practices.
  • Strong understanding of user-centered design principles and how they influence application structure, usability, and adoption.
  • Proven ability to design solutions with well-organized data flow and clear movement of information between systems.
  • Strong written communication skills, with the ability to create detailed technical and functional documentation.


Preferred Skills

  • Power BI development experience using existing datasets and data models.
  • Strong working knowledge of DAX and Power Query (M language).
  • Experience building reports or dashboards that support operational or financial decision-making.

Experience Requirements

  • Bachelor’s degree in Computer Science, Information Systems, Engineering, or a related technical field
  • 3-5 years of experience designing and delivering business applications or workflow automation solutions.
  • Demonstrated experience delivering end-to-end solutions.
  • Experience partnering directly with business stakeholders to translate operational needs into scalable technical solutions.


UI & Front-End Development Foundations

Even when working within low-code platforms, developers in this role are expected to understand core UI and front-end concepts, including:

  • HTML, CSS, and JavaScript fundamentals
  • Component-based design and reusable UI patterns
  • Responsive design principles
  • Basic state management concepts
  • Accessibility and usability best practices


Our recruiting process is centralized and is handled by our HR Department. If we are sent unsolicited resumes from recruiters, we will not pay any recruiting fees. Unsolicited resumes are any resumes sent to us by a recruiter who has not been pre-approved by HR, has not signed our contract, and has not been requested by our HR Department to search for a specific position.

Not Specified
Solution Architect
Salary not disclosed
Aliso Viejo 6 days ago
Summary: We are seeking a highly skilled Solution Architect to lead technical strategies and architectures for large-scale enterprise solutions.

The ideal candidate will have extensive experience in ERP/CRM systems and a strong understanding of industry-standard architecture models.

Responsibilities: Lead technical development and documentation of architecture strategies and standards.

Design, analyze, document, and develop technical architecture for enterprise-level applications and systems.

Implement solution architecture by building components and custom designs.

Identify, analyze, recommend, and implement improvements in system architectures.

Conduct technical feasibility and impact analysis for software architecture or solution selection.

Lead design reviews and participate in new technology adoption in ERP/CRM.

Ensure proposed solutions offer a winning value proposition during deal pursuits.

Supervise software architects in developing system recommendation documents.

Provide guidance on process and technology improvements to achieve agility and quick results.

Requirements: Experience in leading large projects and developing architecture strategies.

Strong knowledge of ERP/CRM systems and cloud-based infrastructures.

Ability to perform technical feasibility and impact analysis.

Proficiency in integrating ERP/CRM with external systems using APIs.

Experience working in Agile methodology.

Required Skills: Proactively identifying solutions for technical issues.

Ability to estimate project effort based on requirements.

Interface with other teams and designers effectively.

Strong problem-solving skills and ability to work under pressure.

Excellent communication and presentation skills.

Preferred Skills: Familiarity with new features of ERP/CRM ecosystems.

Focus on performance improvement and security aspects of applications.

Knowledge of HTML/HTML5, CSS, XML, AJAX, and web services.

Experience with Google APIs and JavaScript frameworks.
Not Specified
Application Solutions Architect
Salary not disclosed
Charlotte 2 days ago
Immediate need for a talented Application Solutions Architect .

This is a 18+months contract opportunity with long-term potential and is located in Chicago IL / Addison TX / Charlotte NC (Hybrid).

Please review the job description below and contact me ASAP if you are interested.

Job ID:26-08859 Pay Range: $75
- $78/hour.

Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).

Key Responsibilities: Define an architectural vision and solution architecture that aligns with business strategy, enterprise architecture principles, and technology platform choices.

Articulate the solution intent and operating environment, identify primary systems/subsystems and their interfaces, and define non-functional requirements.

Ensure solutions are fit for purpose by collaborating with stakeholders and vendors, while assessing the impact of strategic design decisions.

Work closely with both business and technology teams to shape the solution intent and architectural vision.

Rapidly develop high-level architecture designs, refining details as business requirements evolve; ensure designs are modular, flexible, and adaptable.

Apply best practices, templates, and documentation standards to produce architectural designs.

Partner with Product Managers/Owners to plan and prioritize technology-focused backlog items for the architecture runway.

Provide clarity to development teams on architectural aspects, offering solution options to overcome impediments.

Conduct design reviews to confirm all non-functional requirements are met (e.g., security, performance, scalability, usability, reliability).

Key Requirements and Technology Experience: Key Skills; Solution Architecture, Commercial Banking, Payments, Microservices, Cloud Architecture 10+ years’ experience in Banking/Financial Services technology.

Strong Commercial Banking domain knowledge in Corporate Payments, Commercial Card, Corporate Channels, Accounting Services, and Liquidity Management.

Solid understanding of SDLC methodologies (Waterfall and Agile).

Strong business partner engagement and coordination skills.

Excellent verbal and written communication skills for both technical and non-technical audiences.

Analytical thinking, attention to detail, problem-solving, and innovative mindset.

Ability to translate complex concepts into multiple architectural views for different audiences.

Broad IT knowledge, including financial software, middleware, and databases.

Skilled at interpreting business needs and applying innovative technology solutions.

Ability to drive shared service strategies and foster a performance culture.

Commitment to continuous improvement of products, processes, and tools.

Expertise in API design, microservices, and integration platforms.

Experience with cloud platforms (AWS, Azure, GCP).

Familiarity with DevOps, CI/CD pipelines, and containerization (Docker, Kubernetes).

Strong understanding of application architecture in modern development languages, including Java, .NET (C#), Python, and JavaScript/TypeScript frameworks (e.g., Angular, React).

Our client is a leading Banking and Financial Industry, and we are currently interviewing to fill this and other similar contract positions.

If you are interested in this position, please apply online for immediate consideration.

Pyramid Consulting, Inc.

provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc.

and its affiliates, and contracted partners.

Frequency varies for text messages.

Message and data rates may apply.

Carriers are not liable for delayed or undelivered messages.

You can reply STOP to cancel and HELP for help.

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Not Specified
Inside Senior Property Adjuster - Support military families with expert claims solutions (CHESAPEAKE)
🏢 Usaa
Salary not disclosed
Chesapeake, VA 4 days ago

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

As a dedicated Senior Property Adjuster, you will work within defined guidelines and framework, investigate, evaluate, negotiate and settle complex property insurance claims presented by or against our members. You will confirm/analyze coverage, recognize liability exposure and negotiate equitable settlement in compliance with all state regulatory requirements. Adjusters recognize and empathize with members’ life events, as appropriate.

This hybrid role requires an individual to be in the office 3 days per week. This position can be based in one of the following locations: San Antonio, TX, Phoenix, AZ, Colorado Springs, CO, Tampa, FL or Chesapeake, VA. Relocation assistance is not available for this position.

The Inside Senior Property Adjuster role is a telephone concentrated environment without physical inspection of loss. This is an hourly, non-exempt position with paid overtime available. Training will be approximately 12 weeks, Monday – Friday and hours may vary by location. Upon successful completion of training, employees will transition to an eight-hour work shift ranging between 8:00 am – 5:30 pm (local time) Monday to Friday with availability for occasional evenings and weekends based on business needs.

What you'll do:

  • Proactively manages assigned claims caseload comprised of claims with moderate complexity damages that require commensurate knowledge and understanding of claims coverage.

  • Partners with vendors and internal business partners to facilitate moderate complexity claims resolution. May also involve external regulatory coordination to ensure appropriate documentation and compliance.

  • Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources. May identify and resolve potential discrepancies and identifies subrogation potential resulting from unusual characteristics.

  • Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate. Determines coverage through analyzing investigation information involving moderate complexity policy terms and contingencies.

  • Determines and negotiates moderate complexity claims settlement. Develops recommendations and collaborates with management for determining settlement amounts outside of authority limits and accurately manages claims outcomes.

  • Maintains accurate, thorough, and current claim file documentation throughout the claims process.

  • Applies proficient knowledge of estimating technology platforms and virtual inspection tools; Utilizes platforms and tools to prepare claims estimates to manage moderate complexity property insurance claims.

  • Applies working knowledge of industry standards of inspection, damage mitigation and restoration techniques.

  • Serves as an informal resource for team members.

  • Recognizes and addresses jurisdictional challenges such as applicable legislation and construction considerations.

  • Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours.

  • May be assigned CAT deployment travel with minimal notice during designated CATs.

  • Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed.

  • Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:

  • High School Diploma or General Equivalency Diploma.

  • 2 years relevant property adjusting and/or claims adjusting experience handling moderately complex claims or construction related industry/insurance experience.

  • Developing knowledge of residential construction.

  • Working knowledge of estimating losses using Xactimate or similar tools and platforms.

  • Demonstrated negotiation, investigation, communication, and conflict resolution skills.

  • Working knowledge of property claims contracts and interpretation of case law and state laws and regulations.

  • Proficient in prioritizing and multi-tasking, including navigating through multiple business applications.

  • May need to travel up to 50% of the year (local & non-local) and/or work catastrophe duty when needed.

  • Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts.

What sets you apart:

  • Experience handling water loss claims including water mitigation, water loss estimating and reconciliation

  • Experience desk adjusting property claims involving Dwelling, Other Structures, Loss of Use, and Contents using virtual technologies (Hosta, Hover, Xactimate, ClaimsX)

  • Experience handling large loss complex claims (i.e., water, vandalism, malicious mischief, foreclosures, earth movement, appraisal, collapse, etc.)

  • Experience with full file ownership handling claims from start to finish (FNOL, estimating, reviewing policy, making coverage decisions, settlement)

  • Insurance industry designations such as AINS, CPCU, AIC, SCLA (or actively pursuing)

  • Proficiency in Xactimate (Level 1 and/or Level 2 certification)

  • Experience in a call center environment

  • Currently hold an active Adjuster License

  • Bachelor’s degree

  • US military experience through military service or a military spouse/domestic partner

Physical Demand Requirements:

  • May require the ability to crouch and stoop to inspect confined spaces, to include attics and go beneath homes into crawl spaces.  

  • May need to meet all USAA safe driving requirements including verification of driving record through MVR & possession of valid driver’s license.

  • May require the ability to lift a minimum of 35 pounds to include lifting a ladder in and out of the trunk of a car.

  • May require the ability to climb ladders and traverse roofs, this includes the ability to work at heights while inspecting roofs and attics.

Compensation range: The salary range for this position is: $63,590 - $114,450

USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

 

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

 

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

 

For more details on our outstanding benefits, visit our benefits page on

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

 

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Not Specified
Senior Managing Actuary
🏢 Usaa
$143,320 - 265,950
Universal City, TX 4 days ago
Why USAA?
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. As a dedicated Life Actuary Senior , you will lead advanced actuarial analyses and provide strategic insight into our reinsurance programs across Life and Annuity product portfolios. This role combines deep technical expertise with strategic influence, supporting the optimization of reinsurance structures that manage risk, enhance capital efficiency, and drive long-term profitability.
This role is remote eligible in the continental U.S. with occasional business travel. However, individuals residing within a 60-mile radius of a USAA office will be expected to work on-site four days per week.
Perform complex and often unique work assignments utilizing actuarial modeling software driven models for pricing, valuation, and/or risk management.
Review laws and regulations to ensure all processes are compliant and provides recommendations for improvements. Monitor industry communications regarding potential changes to existing laws and regulations.
Share knowledge with team members and serves as a key resource to entire team, including leadership, on escalated issues and navigates obstacles to deliver work product.
Serve as a Subject Matter Expert in one or more key areas, such as Product Pricing, Reserving, Economic Capital, Modeling, Asset Liability Management, etc.
Lead a project team on complex assignments through concept, planning, execution, and implementation phases involving cross functional actuarial areas.
Develop exhibits and reports that help explain proposals/findings and provides information in an understandable and usable format for stakeholders.
Identify and provides recommended solutions to business problems independently, often presenting recommendation to leadership.
Maintain proper price level, price structure, data availability and other requirements to achieve profitability and competitive goals.
Test impact of assumptions by identifying sources of gain and loss, the appropriate premiums, interest margins, reserves, and cash values for profitability and viability of new and existing products.
Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
Bachelor’s degree; 6 years actuarial experience and attainment of Fellow within the Society of Actuaries; OR 12 years relevant actuarial experience and attainment of Associate within the Society of Actuaries.
~ Subject Matter Expert in one or more key areas, such as Product Pricing, Reserving, Economic Capital, Modeling, Asset Liability Management, etc.
~ Experience leading a project team on complex assignments through concept, planning, execution, and implementation phases involving cross functional actuarial areas.
~ Demonstrated experience preparing effective documentation, facilitating training and development, and presenting to various levels of management.

Detailed knowledge of various types of reinsurance transactions both onshore and offshore spanning both block and new business flow transactions
Experience evaluating the financial, capital, and risk implications of various reinsurance structures, including quota share, YRT, and coinsurance arrangements.
Experience designing and implementing models to assess the impact of reinsurance under multiple economic and regulatory scenarios
Experience collaborating with Finance, Risk, Product Development, and Reinsurance Operations teams to integrate reinsurance insights into pricing, financial planning, and business strategy
Experience with preparing and communicating analyses and recommendations to senior management and external partners, including reinsurers and consultants
Experience supporting treaty negotiations and term assessment through data-driven modeling and sensitivity analysis
US military experience through military service or a military spouse/domestic partner
Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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