Integrated Power Services Jobs in Usa
27,139 positions found
Job Description
Power Services Company is seeking experienced CDL Operators with labor experience to join our growing industrial cleaning team. This is a hands-on position requiring both CDL driving and on-site equipment operation . If you're looking for steady work, strong overtime opportunities, and a team-oriented environment, we want to hear from you.
This is NOT a driving-only position. CDL operators are expected to actively participate in field work and equipment operation at customer sites.
Job Responsibilities
Responsibilities include, but are not limited to:
* Industrial tank cleaning
* Hydro-excavation
* Power washing
* Vacuum truck operations (liquid & dry vac)
* Roll-off services
* Waste disposal
* Confined space entry
* Other labor-intensive industrial cleaning services
* Driving CDL-required equipment to and from job sites
* Safely operating equipment on customer sites
Schedule & Work Environment
* Full-time position (typically 40-60 hours per week )
* Monday-Friday with nights, weekends, and holidays as needed
* Rotating on-call / weekend emergency response
* 24/7 emergency services for customers
* Occasional out-of-state travel
* Multiple job site locations
Pay & Compensation
* Starting pay: $24.00-$25.00+ per hour (based on experience)
* Overtime: After 8 hours
* Double Time: Sundays
* Triple Time: Holidays
* Frequent overtime opportunities available
Benefits
* Health insurance
* Life insurance
* Paid time off (PTO)
* Retirement plan (Simple IRA)
Required Qualifications
* Valid CDL (Class A or B) - Required
* Must pass MVR review (insurance requirements)
* Willingness to perform physical labor and operate equipment
* Ability to work extended hours, nights, weekends, and on-call rotations
Preferred Qualifications
* CDL Tanker Endorsement
* 1-3 years CDL driving experience
* Experience with industrial vacuum trucks
* OSHA 10 - General Industry
* Confined Space Training
* Safeland
* First Aid / CPR
How to Apply
* Apply online through ZipRecruiter
* Or pick up an application in person at:
1228 N. 11th Ave., Greeley, CO 80631
Power Services Company is an equal opportunity employer. We value safety, reliability, and teamwork. Company Description
Power Services Company (PSC) is a Colorado-based industrial cleaning and environmental services company providing safe, reliable, and professional field services to a wide range of industrial and commercial clients. Our work supports critical operations across manufacturing, energy, transportation, and industrial facilities.
PSC specializes in hands-on field services including industrial and tank cleaning, vacuum truck operations, pressure washing, equipment cleaning, confined space support, and disposal logistics. Our crews work in challenging environments, and we place a strong emphasis on safety, teamwork, and doing the job right the first time.
We are a safety-driven company that invests in training, compliance, and proper equipment to ensure our employees go home safe every day. Many of our team members start as laborers and grow into lead operators, drivers, and supervisors through on-the-job experience and company-provided training.
At PSC, we value hard work, accountability, and reliability. We offer steady work, opportunities for overtime, and long-term career growth for employees who show up, work safely, and take pride in their work.
Company Description
Power Services Company (PSC) is a Colorado-based industrial cleaning and environmental services company providing safe, reliable, and professional field services to a wide range of industrial and commercial clients. Our work supports critical operations across manufacturing, energy, transportation, and industrial facilities.\r
\r
PSC specializes in hands-on field services including industrial and tank cleaning, vacuum truck operations, pressure washing, equipment cleaning, confined space support, and disposal logistics. Our crews work in challenging environments, and we place a strong emphasis on safety, teamwork, and doing the job right the first time.\r
\r
We are a safety-driven company that invests in training, compliance, and proper equipment to ensure our employees go home safe every day. Many of our team members start as laborers and grow into lead operators, drivers, and supervisors through on-the-job experience and company-provided training.\r
\r
At PSC, we value hard work, accountability, and reliability. We offer steady work, opportunities for overtime, and long-term career growth for employees who show up, work safely, and take pride in their work.
Your opportunity
At Schwab, you're empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us "challenge the status quo" and transform the finance industry together.
Applicants must be currently authorized to work in the United States on a full-time basis without employer sponsorship.
The Senior Client Service Manager, Relationship Management plays the critical role of primary relationship owner and interface between our plan sponsors and Schwab. You would be responsible for oversight of all aspects of retirement plan recordkeeping and administration. In this capacity, you will consistently explore and discover client and consultant needs by engaging in face-to-face meetings, asking well-defined, open-ended questions to clearly uncover new business opportunities and identify relationship challenges. As a part of this ongoing process, you will utilize your personal knowledge and expertise as well as identify and engage the appropriate subject matter experts within Charles Schwab to assist with presentations and discussions to ensure client understanding of available solution sets to achieve successful outcomes.
The Senior Client Service Manager, Relationship Management will work together, as a team, with their Client Relationship Practice Leader and Client Relationship Administrators to provide a coordinated approach of client service delivery in support of plan administration requirements and unique client needs. The goal of these team-based efforts will be to drive higher levels of client retention, client satisfaction, and expansion of the overall Schwab relationship with assigned practice clients. In meeting and exceeding these duties, you are expected to understand and adhere to Schwab policies and practices and will play a key role in the mitigation of operational and financial risk to Schwab. The Senior Client Service Manager, Relationship Management will typically provide comprehensive client relationship support for clients that have enhanced complexity and assets totaling $500M to $1B.
What you're responsible for
- Leading approximately 5-8 sizable growing client relationships.
- Understand assigned practice plans to ensure administration is completed in accordance with plan provisions.
- Collaboration with business partners to delegate and lead client issues to successful resolution is key in your position.
- Approaching every client interaction holistically by being aware of all issues and events related to the client and collaborate with peers to build a precise client experience is a major part of your role.
- Consistently explore and discover client and consultant needs by engaging in face-to-face meetings asking well-defined, open-ended questions to clearly uncover new business opportunities and relationship challenges. Identify and
- Engage the appropriate subject matter experts within Charles Schwab to assist with appropriate client discussions to accomplish client understanding of solution sets to achieve successful outcomes.
- Ensure client satisfaction, improve client promoter scores, and actively communicate plan administration activities with your internal teams.
- Identify and adapt to clients' and consultants' diverse backgrounds and roles (executives, human resources, and finance) and maintain investment-related expertise to effectively sell and deliver product, service, and platform solutions.
- Support Sales efforts, as needed,
- Deliver client education and training by developing appropriate awareness of investment offerings, fiduciary responsibilities and procedures when presenting opportunities for clients to contract investment products, services, and platforms.
- Work reciprocally within the organization, share standard methodologies, and aid in the continuous improvement of the services provided by Schwab to ensure your success.
- Execute client and regulatory changes.
- Effectively and authentically communicate Schwab's value to clients.
- Apply specialized knowledge within all aspects of qualified and non-qualified retirement plan recordkeeping and understand the broader impact on the company.
- Build and sustain positive relationships with clients and partnerships with internal associates as well as key contacts within the industry to stay results oriented.
What you have
To ensure that we fulfill our promise of "challenging the status quo," this role has specific qualifications that successful candidates should have.
Required Qualifications:
- 10 + years of experience working with large, complex employer sponsored Retirement Plans.
- Bachelor's degree or equivalent experience.
- High degree of integrated benefit services experience with comprehensive knowledge of equity compensation plan (stock options, restricted stock, SARs, ESPP), administration and plan design and administration for qualified retirement and non-qualified executive deferred compensation plans.
- Thorough understanding of retirement and benefit plan industry trends, ongoing regulatory and legislative processes impacting the client base and ERISA related regulations.
- Thorough knowledge of investment products and platforms including passive and active Mutual Funds, ETFs, CTFs, Money Market Funds, Charles Schwab Bank investment products, in-plan advice and guidance, and managed account services.
- High energy, confidence, accountability, and professionalism, while also demonstrating personal integrity, resilience, and respect for others
- Ability to develop and implement client strategies, retirement plan design, compliance, IRS reporting, as well as a proven understanding of mutual funds and other investments.
- Ability to work independently with minimal oversight by your manager.
- Excellent written and oral communication skills.
- Ability to communicate effectively, problem seek, and influence and build consensus among team members, leadership, and clients through presentations.
- Ability to identify client issues that pose a risk to the firm, handle them appropriately and recommend solutions to address future issues effectively ensures your growth as a Relationship Manager.
- Effectively service plans with varying level of complexity.
- Excellent project management and time management skills and ability to handle multiple assignments that have a long and short duration over a given time with attention to details
- The ability to inspire and support those around you to challenge the status quo; effect small and large changes to continue to elevate the teams' effectiveness and level of service provided to our clients.
- Meet deadlines within a fast-paced environment.
- Collaborate effectively in teams and influence outcomes.
- Flexibility to travel for client visits and sales presentations as needed.
Preferred Qualifications:
- ASPPA, CEBS and/or NIPA designation. QPA, CPC or equivalent certification/designations.
#workplacejobs
What's in it for you
At Schwab, you're empowered to shape your future. We champion your growth through meaningful work, continuous learning, and a culture of trust and collaboration—so you can build the skills to make a lasting impact. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis.
We offer a competitive benefits package that takes care of the whole you – both today and in the future:
- 401(k) with company match and Employee stock purchase plan
- Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions
- Paid parental leave and family building benefits
- Tuition reimbursement
- Health, dental, and vision insurance
Your opportunity
At Schwab, you're empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us "challenge the status quo" and transform the finance industry together.
Applicants must be currently authorized to work in the United States on a full-time basis without employer sponsorship now or in the future.
We believe in the importance of in-office collaboration and intend for the selected candidate to work on site 4 days per week in one of the specified locations.
The Client Service Manager, Relationship Management in the Mega Market segment ($1B plus AUM), plays the critical role of relationship management and interface between our largest plan sponsors and Schwab. You will work as a team, with the Director level Client Service Manager, their Client Relationship Practice Leader and Client Service Specialist to provide a coordinated approach of client service delivery in support of plan administration requirements and unique client needs. The goal of these team-based efforts will be to drive higher levels of client retention, client satisfaction, and expansion of the overall Schwab relationship with assigned practice clients. In addition, the goal of the Client Service Manager, Relationship Management will be to learn and develop under more tenured Director Level Client Service Managers to pursue a thoughtful succession plan for SRPS's largest client relationships. In meeting and exceeding these duties, the Manager, Client Service Manager is expected to understand and adhere to Schwab policies and practices and will play a key role in the mitigation of operational and financial risk to Schwab. You will typically provide comprehensive client relationship support for clients that have enhanced complexity and assets totaling more than $5B.
What you're responsible for
- Support 1-3 Mega Market client relationships in a team-based fashion.
- Understand assigned practice plans to ensure administration is completed in accordance with plan provisions.
- Collaboration with business partners to delegate and lead client issues to successful resolution is key in your position.
- Approach every client interaction holistically by being aware of all issues and events related to the client and collaborating with peers to build a precise client experience.
- Consistently explore and discover client and consultant needs by engaging in face-to-face meetings asking well-defined, open-ended questions to clearly uncover new business opportunities and relationship challenges.
- Identify and engage the appropriate subject matter experts within Charles Schwab to assist with appropriate client discussions to accomplish client understanding of solution sets to achieve successful outcomes.
- Ensure client satisfaction, improve client promoter scores, and actively communicate plan administration activities with your internal teams.
- Identify and adapt to clients' and consultants' diverse backgrounds and roles (executives, human resources, and finance).
- Support sales efforts.
- Deliver client education and training by developing appropriate awareness of procedures and sponsor reporting solutions.
- Work reciprocally within the organization, share standard methodologies, and aid in the continuous improvement of the services provided by Schwab to ensure your success.
- Execute client and regulatory changes.
- Effectively and authentically communicate Schwab's value to clients.
- Apply specialized knowledge of qualified and non-qualified retirement plan recordkeeping and understand the broader impact on the company.
- Build and sustain positive relationships with clients and partnerships with internal associates as well as key contacts within the industry to deliver results.
What you have
To ensure that we fulfill our promise of "challenging the status quo," this role has specific qualifications that successful candidates should have.
Required Qualifications:
- 3+ years of experience working with large, complex employer sponsored Retirement Plans.
- Bachelor's degree or equivalent experience.
- Understanding of ERISA, industry rules and regulations, and non-qualified plan design.
- High energy, confidence, accountability, and professionalism with each interaction while also demonstrating personal integrity, resilience, and respect for others.
- Self-motivated, enthusiastic, and take initiative.
- Ability to implement client strategies, retirement plan design, compliance, and IRS reporting.
- Ability to work independently.
- Excellent written and oral communication skills.
- Ability to communicate effectively, problem solve, influence and build consensus among team members, leadership, and clients through presentations.
- Ability to identify client issues that pose a risk to the firm, handle them appropriately and recommend solutions to address future issues effectively.
- Effectively service plans with a high-level of complexity.
- Excellent project management and time management skills and ability to handle multiple assignments that have a long and short duration over a given time with attention to details.
- Ability to inspire and support those around you to challenge the status quo; effect small and large changes to continue to elevate the teams' effectiveness and level of service provided to our clients.
- Ability to meet deadlines within a fast-paced environment.
- Ability to collaborate effectively in teams and influence outcomes.
- Flexibility to travel for client visits and sales presentations as needed.
Preferred Qualifications:
- 5+ years of client and/or participant service experience.
- ASPPA, CEBS and/or NIPA designation or in process.
- QPA, CPC or equivalent certification/designations.
- Integrated benefit services experience with general knowledge of equity compensation plans (stock options, restricted stock, SARs, ESPP), administration and plan design and administration for qualified retirement and non-qualified executive deferred compensation plans.
#workplacejobs
What's in it for you
At Schwab, you're empowered to shape your future. We champion your growth through meaningful work, continuous learning, and a culture of trust and collaboration—so you can build the skills to make a lasting impact. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis.
We offer a competitive benefits package that takes care of the whole you – both today and in the future:
- 401(k) with company match and Employee stock purchase plan
- Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions
- Paid parental leave and family building benefits
- Tuition reimbursement
- Health, dental, and vision insurance
About the Company
Founded in 1998, AVL has grown into a North American leader in turnkey engineering, manufacturing, and assembly solutions and we have just opened a new manufacturing facility in Charlotte, NC. For over 25 years, we've combined in-house mechanical, structural, and electrical engineering with custom acoustical design and airflow analysis to deliver fully integrated power-generation and energy-storage systems. At AVL, our team is the foundation of our success. Comprised of dedicated engineers, skilled fabricators, and experienced project managers, we bring a collaborative, hands-on approach to every project. From initial design to final assembly, we are committed to meticulous craftsmanship and continuous improvement to ensure our customers receive reliable, high-performance products they can trust. Our mantra of "We are one team" is lived by every employee, every day.
About the Role
The Field Service Coordinator’s primary function will be to assist the Service Manager and Service team in coordination with the AVL Service Team (Hamilton) to ensure operations and communications are clear and followed. This role will involve coordinating service activities, ensuring teams have the necessary resources before traveling, and maintaining strong communication with internal departments and the Service Team from Charlotte. The Service Coordinator will play a crucial role in Reporting and tracking deficiencies across all projects, communicating the schedule to the site crew, handling logistics for Service, and ensuring compliance with company policies and safety standards. The Service Coordinator acts as the operational control point for all North Carolina field service activities, ensuring alignment between AVL USA operations and AVL Hamilton Service leadership.
Responsibilities
Service Coordination and Logistics
- Coordinate all travel logistics for field teams, including hotel bookings and B1 documentation, ensuring alignment with project schedules established by the Service Team.
- Plan, track, and manage shipments, that only includes ship loose materials, warranty parts, NCR components, and site installation materials, ensuring timely and accurate delivery in collaboration with the AVL Service Team.
- Maintain a high level of situational awareness across all active field deployments, proactively communicating all correspondence back to the Service team.
Inventory, Fleet, and Material Management
- Maintain accurate inventory logs for field tools, fuel, maintenance tracking for the Service Fleet, and consumables, assisting with restocking and requisition processes in coordination with the Service Operations teams, maintaining the records and providing all reports as required.
Administrative and Financial Support
- Provide administrative assistance to the Field Service Manager and Service Project Managers (PMs), including calendar management, travel coordination, and department expense tracking.
Project and Quality Coordination
- Track deficiency list progress daily, updating files and reporting to the AVL Service Project team.
Training, Safety, and Compliance
Operational Accountability & KPIs
- Monitor and report weekly on the following items:
- Field crew mobilization accuracy and on-time deployment
- Deficiency aging and resolution timelines
- Fleet readiness and compliance
- Timecard accuracy and submission compliance
- Travel and logistics cost tracking vs budget
- Provide weekly service coordination report to Hamilton Service Management outlining risks, delays, and required executive decisions.
- Maintain a strict adherence to the deployment Tracker for all North Carolina Field Crews set across by Hamilton Service Operations team.
Authority & Escalation
- Escalate all schedule risks, safety concerns, or customer conflicts to the Field Service Manager immediately.
Job Requirements
4+ years of experience in a coordinator, administrative, or logistics role, preferably within a Operations, Manufacturing or site construction environment.
2. 2+ years of experience in a Project Coordinator Role would be preferred.
3. Strong proficiency in Microsoft Office Suite (Excel, Word, Outlook, Teams) and experience working with Visual MFG. ERP or other related software. Knowledge of Power BI is considered a strong asset.
4. Basic understanding of supply chain logistics, operational efficiency, and material management is required
5. Strong organizational and time management skills with the ability to multitask and prioritize effectively.
6. Detail-oriented approach to effective cross team communication, managing documentation, tracking progress, and ensuring accuracy in reports and financial submissions
Equal Opportunity Statement
We are an Equal Opportunity Employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. All employment is decided based on qualifications, merit, and business needs.
for Integrative Health at
Vanderbilt University Medical Center
is seeking a dedicated and innovative clinical-educator faculty to join our multidisciplinary team. The successful candidate will be responsible for delivering high-quality
integrative clinical care , contribute to the development and delivery of integrative health education, and participating in scholarly activities within our academic institution. This role is ideal for a board-certified or board-eligible professional in Integrative Health who is passionate about advancing the field through both patient care and education. This person will have a primary faculty appointment within the Department of Physical Medicine and Rehabilitation, Vanderbilt University School of Medicine.
Key Responsibilities:
Provide comprehensive integrative clinical care addressing physical, emotional, mental, social, spiritual, and environmental influences on health.
Collaborate with a multidisciplinary team to deliver patient-centered care combining conventional medicine with integrative therapies (e.g., acupuncture, mindfulness, lifestyle medicine).
Develop and implement educational programs for medical students, residents, fellows, and other healthcare professionals.
Mentor and supervise trainees, fostering a culture of learning and professional growth.
Contribute to program development and expansion of integrative health services within Vanderbilt and the community.
Qualifications:
MD, DO, or equivalent degree from an accredited institution.
Board certification or eligibility in one of the following:
Physical Medicine & Rehabilitation, Family Medicine, Internal Medicine, or Med-Peds .
Fellowship training or significant experience in
Integrative Medicine
is highly desirable.
Demonstrated interest in integrative health practices, including mind-body medicine, acupuncture, and lifestyle medicine (nutrition, exercise, health behavior).
Excellent communication, collaboration, and teaching skills.
Commitment to patient-centered care and holistic approaches in clinical practice.
Preferred Qualifications:
Experience in academic medicine, including teaching and mentoring.
Prior involvement in integrative health curriculum development.
Strong track record of scholarly activity (peer-reviewed publications, conference presentations).
Benefits:
Faculty salary and incentive structure
CME time and professional development allowance
Immediate PTO access
Retirement match
Tuition assistance for employees and dependents
Comprehensive health benefits (medical, dental, vision)
No state income tax in Tennessee
Vanderbilt Health is committed to fostering an environment where everyone has the chance to thrive and is committed to the principles of equal opportunity. EOE/Vets/Disabled.
Job Title: UPS Field Service Engineer – Miami, FL
About Brooksource
Brooksource is partnering with EOLA Power to hire a UPS Field Service Engineer in Miami, FL. This is a direct-hire opportunity supporting mission-critical clients throughout the South Florida region.
About EOLA Power
EOLA Power is Florida’s #1 Independent Provider of Critical UPS Service and Maintenance. They specialize in commissioning, maintaining, and supporting critical power infrastructure for commercial and mission-critical environments.
As they continue to grow their South Florida presence, they are seeking a highly skilled UPS Field Service Engineer to support customers throughout the Miami territory.
Position Summary
The UPS Field Service Engineer will be responsible for commissioning, preventive maintenance, troubleshooting, and emergency support of UPS systems and related power electronics equipment at customer sites. This role is primarily field-based and requires strong technical expertise, independent work ethic, and a commitment to exceptional customer service.
The ideal candidate has hands-on UPS field service experience and holds current Mitsubishi UPS certification.
Key Responsibilities
- Perform commissioning activities, including design reviews, test procedure development, reporting, and on-site system testing
- Conduct preventive maintenance, emergency service response, equipment startups, and field modifications
- Troubleshoot UPS systems and related equipment down to the component level
- Collaborate with technical support teams to resolve operational and maintenance issues
- Develop and follow detailed Methods of Procedures (MOPs)
- Prepare accurate and timely Field Service Reports
- Provide proactive system improvement recommendations to customers
- Maintain professional, high-quality client interactions
- Utilize hand tools and diagnostic equipment safely and effectively
- Participate in on-call rotation and respond to emergency service calls as needed
- Travel regionally throughout South Florida; occasional national travel may be required
Required Qualifications
- 5-7+ years of UPS field service experience
- Active Mitsubishi UPS certification (required)
- Ability to troubleshoot UPS systems and related equipment to the component level (UPS, batteries, PDUs, STS, etc.)
- Strong understanding of UPS manufacturer specifications
- Excellent written and verbal communication skills
- Ability to work independently from a home-based location
- Ability to meet physical job requirements, including bending and lifting up to 100 lbs when necessary
- Clean driving record
- Willingness to travel regionally and nationally for emergency response situations
Preferred Qualifications
- Experience working with third-party UPS systems such as Emerson/Liebert/Vertiv, APC/MGE/Schneider, Eaton/Powerware/PDI
- Technical degree from an accredited institution
- Military experience in electrical or mechanical specialties (Navy, Army, Air Force, Coast Guard, etc.)
- Experience supporting mission-critical environments such as data centers, healthcare facilities, or industrial operations
Why Join EOLA Power
- Work with Florida’s leading independent critical power service provider
- Support high-profile, mission-critical clients
- Competitive compensation
- Opportunities for technical growth and advancement
- Dynamic and team-oriented culture
The RN - Director - Integrated - Cardiovascular Services will provide highly visible leadership of the Cardiovascular Services workforce and foster a culture which values and demonstrates clinical excellence, staff empowerment and continuing professional development. Responsible for the delivery of patient care that promotes safety and well-being of all patients in the assigned Department(s) on a twenty-four hour basis. Plans, directs, coordinates and evaluates the overall clinical nursing practice and administrative activities, including fiscal, material and human resource management. Participates in the development and implementation of hospital policies and procedures. Maintains open communication with all staff to promote improvement in performance. This position requires a sound knowledge of nursing practice and exceptional leadership abilities.
Education:
- Master's Degree Accredited School of Nursing Required or related field
- Bachelor's Degree Accredited School of Nursing Required
(Either Bachelor's or Master's degree must be Nursing)
Experience:
- 5 years Management - acute care cardiology setting Required and
Management - Interventional Cardiac Catherization Required and
Management - Electrophysiology and
Management - Angiography Laboratory
Additional Experience Requirements:
- Extensive experience working with physicians and proven ability to gain trust and credibility
Certifications/Licensures:
- RN - Registered Nursing License - California Board of Nursing Required
- Nursing Specialty Certification Achieved Prior to or within 12 months of hire
- BLS - Basic Life Support - American Heart Association Required
- ACLS - Advanced Cardiac Life Support - American Heart Association Required
Skills:
- Effective communication skills, problem solving skills and demonstrated leadership ability
- Strong knowledge of staffing, budgeting, inventory management, performance improvement, regulatory agencies and Joint Commission standards.
- Proficient computer skills with demonstrated expertise in Word, Excel, and PowerPoint
Work Shift:
Exempt Salaried (United States of America)
Pay Range:
$236,204.00 - $354,306.00Salary
Offer amounts are based on demonstrated/relevant experience and/or licensure.
Pay will be adjusted to the local market if hired outside of the Bay Area.
Note: Positions at JMH which are exempt (not eligible for overtime) under the level of Manager are listed as hourly for compensation purposes on this posting. The work shift will contain the word ‘exempt’ on it.
Scheduled Weekly Hours:
40
By applying, you consent to your information being transmitted to the Employer by SonicJobs.
See John Muir Health Terms & Conditions at and Privacy Policy at and SonicJobs Privacy Policy at and Terms of Use at Category:Healthcare, Keywords:Cath Lab Director, Location:Concord, CA-94522
· Need to Speak French Job Responsibilities: · Ensures the resolution of complex and high-priority customer issues, coordinating with internal teams to deliver comprehensive and timely solutions.
· Utilizes advanced analytics to monitor and evaluate agent performance, preparing detailed reports to drive data-informed decision-making and coaching.
· Possesses the ability to remove entitlement roadblocks when the quotes team is not available and assists customer service manager with agent feedback and coaching.
· Coordinates with workforce management on agent tardies and absences and uses knowledge, tools, and applications simultaneously to quickly connect care providers with solutions.
· Analyzes and interprets customer feedback to identify systemic issues, recommending strategic improvements to enhance overall service quality, working under limited supervision.
· Develops and implements advanced troubleshooting procedures for challenging technical problems, ensuring effective and efficient resolutions.
· Provides support to customers on a range of sophisticated product and service inquiries, leveraging in-depth knowledge and experience.
· Utilizes advanced analytics to monitor and evaluate service metrics, preparing detailed reports to drive data-informed decision-making.
· Executes training programs for both customers and internal teams, focusing on complex service issues and advanced product features.
· Reviews and validates high-impact service requests and orders, ensuring precision and accuracy in processing and execution.
· Executes customer experience initiatives by proactively identifying and addressing potential service gaps and areas for improvement.
· Guides junior team members, providing advanced training and support to develop their skills and improve their handling of complex issues.
· Drives continuous improvement efforts by leading initiatives to refine service protocols, integrate new technologies, and enhance customer interactions.
Minimum required Education: High School Diploma, Vocational Education Minimum required Experience: Minimum 2 years of experience in Customer Success, Customer Service, Customer Support or equivalent.
Minimum required Certification: N/A Preferred Skills: Preferred Education: Bachelor's Degree or equivalent Preferred Experience: 3-5 years of Customer Service experience Preferred Certification: N/A Skills: Data Analysis & Interpretation, Root Cause Analysis (RCA), Troubleshooting, Customer Relationship Management (CRM) Software, Microsoft Office, Data Entry, Documentation & Reporting, Administrative Support, Escalation Management, Customer Response Management, Customer Satisfaction Techniques, Customer Service Software, Technical Support
This position is onsite, 5 days a week, daylight position (1st shift) Desired Skills: SAP experience gives the candidate an advantage over candidates without Job Description: Plans and executes expedient and efficient processing of customer orders in the SAP system to ensure products are delivered to Client customers on time and without problems.
This includes maintenance of customer messages and contact information in Customer Master Data records, notifying plants of special customer requests and shipping arrangements verifying price and incoterms on purchase orders.
Coordinates shipping and delivery between customers and plants.
This requires knowledge of Client logistics procedures, transportation methods, and regulations.
Reviews requests for special pricing for consistency, alignment with current freight and payments terms, and proper approvals.
Submits price requests with zero errors.
Investigates and resolves customer deductions; identifies and corrects contributing factors to avoid future deductions.
Reports inventory shortages or issues to the Regional Supply Chain Manager and Inventory Planner.
Timely assignment of available inventory to comply with Client transportation/warehousing lead times and meet with customers delivery requirements.
May include discussions with management and/or sales to review changes in customers demands or deviations of requirements.
Registers customer complaints in the April Star database and provides corrective actions for problems encountered in shipping, billing and inventory.
Enters SCAR/CAR as required for internal and external supplier non-compliance issues.
Develops strong working relationships with external customers Skills/Experience: BS degree in Business, Logistics, or Supply Chain with 5 years related experience preferred.
Equivalent business or industry experience will be considered.
Proficient working knowledge of SAP (or similar ERP) in a manufacturing environment.
Functional knowledge of MS Excel and Power Point to provide support to the Regional Manager/sales team/customer is desirable.
The position requires strong organizational, communication and time management skills.
Excellent problem solving, persuasion, negotiation and conflict resolution skills are critical.
Ability to quickly grasp general business and market information as well as related technical information regarding Client products to serve as a department resource.
International logistics operations experience and knowledge of export compliance regulations are a plus.
Ability to assist in special projects.
What is expected (essential functions): Proficient in ALL phone and work request dispatch responsibilities.
Ability to fill in for CR 1's on any shift.
Monitors environmental alarms: doors, gates, parking lot intercoms & CCTV.
Assists with the workflow and assignments for patient transporters.
Leads or participates in projects in support of the department.
Responsible for providing feedback to leadership regarding ways to improve processes, increase efficiencies, and to maximize the performance of the department.
Expectations listed are intended to describe essential functions only and management retains the right to reassign duties & responsibilities to this position at any time.
Performs all position appropriate duties as required in a competent, professional, and courteous manner.
Knowledge, skills and abilities: Ability to handle difficult situations; providing conflict resolution if necessary.
Excellent customer service skills.
Ability to read and write in the English language.
Proficiency with the Microsoft Office Suite of software.
Ability to comprehend instructions, correspondence, memos, and other forms of verbal and written communications.
Ability to be successful in a stressful, fast-paced environment.
Education: H.S.
Diploma/GED Equivalent.
Experience: 1+ year experience required.
